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Bellhop service captain full time jobs

- 23 jobs
  • Guest Experience Specialist

    The Escape Game 3.4company rating

    Columbus, OH

    We are located in Easton Town Center! Copy & paste the link below to learn more about our company & the role: ********************************************************************************** THE ROLE: Guest Experience Specialists are world-class hospitality experts who are genuinely delighted to anticipate each individual guest's needs, enthusiastically serve them, and do whatever it takes to make their day! A GES is the ambassador of The Escape Game experience. Just like a great party host, they take responsibility for the energy in the room by making our lobby feel fun, upbeat, and inviting. An excellent GES is a master of emotional intelligence, which means having the ability to regulate and manage your own emotions and understand the emotions of those around you. To excel in this role, you must be able to read and sense each guest's feelings and needs to make sure they have a great experience. You are the bookends of each guest's experience - their first and last impression of The Escape Game. HOW GUEST EXPERIENCE SPECIALISTS SERVE OUR GUESTS AND OUR TEAM ● Embodying our mission, vision, and values during every shift ● Using TEG's Party Host Practices Prepare the party venue Connect with guests Keep the energy high Customize the experience Make sure everyone leaves happy ● Using TEG's Hospitality Habits Courtesy Cleanliness Communication ● Enthusiastically explaining our games and efficiently guiding interactions in the lobby by: Checking in guests Coordinating game start times with Team Leader Answering the phone Accurately booking reservations ● Connecting with every single guest by maintaining open and welcoming body language and asking open-ended questions to encourage fun, friendly conversation with guests ● Making groups of 2-50 feel welcome, cared for, and excited for their game ● Using TEG's Steps for Creating TEG Fans Extend the invite Keep the party going Encourage party favors ● Immediately and graciously resolving service failures REQUIREMENTS ● Flexible availability. This role often works nights, weekends, and/or holidays. ● Must be able to handle physical activity as it relates to the job, such as deep cleaning, painting, standing, crawling, bending, lifting 30-40 lbs, and minor game repairs. ● Ability to stand for long periods of time (about 75-80% of your shift). ● Align with TEG's Uniform Standards. KNOWLEDGE, SKILLS, & ABILITIES ● Genuine love for serving others ● Flexible, humble, and teachable ● Ability to function both creatively and administratively ● Basic computer abilities ● Exceptional listening skills ● High capacity for creative problem solving ● Energetic, friendly, and patient ● Clear and articulate communicator BENEFITS FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount * Vision insurance * Dental insurance * Flexible spending account * Life insurance * Flexible schedule
    $25k-34k yearly est. 43d ago
  • Service Dog Trainer

    Ability Center of Greater Toledo 3.4company rating

    Sylvania, OH

    Full-time Description The Ability Center, a Center for Independent Living (CIL), is on a mission to build the most disability-friendly community in the nation. The Assistance Dogs Program uses science-driven training techniques that empower dogs to actively engage in the learning process and achieve high-quality outcomes. Trainers work collaboratively as part of a team to meet Assistance Dogs International standards. Our service dogs undergo a comprehensive, two-year training process to prepare for roles as service dogs, skilled companion dogs, facility dogs, and agility dogs. Training takes place in a variety of environments-including our training center, public settings, and correctional facilities. This position requires a flexible schedule, including evenings and weekends. Key Responsibilities: Schedule and teach training classes for all phases of training utilizing set lesson plans. Conduct public readiness testing on dogs in training as necessary, document results in database system. Assist in training Final Training Dogs, including teaching specialized skills, going on outings, etc. Maintain training logs and record dog's progress. Schedule private lessons with fosters needing additional training. Schedule and conduct home visits for new volunteers as needed. Schedule and conduct dog meet and greets as needed. Assist with training protocols for the prison training program as scheduled and provide instruction to inmate handlers Evaluate and set goals for each dog you are training monthly. Develop and implement behavioral plans and provide corrective actions. Verify all appropriate vaccines and preventatives are given to dogs in your classes. Attend Ability Center graduations, trainings, events, outside community events, and seminars. Travel is required using personal and/or company vehicle. Requirements High school diploma or equivalent required; associate's degree or formal education in dog training preferred. 1-3 years of hands-on experience in dog handling or training, preferably with service animals. Preferred knowledge of basic and advanced dog obedience skills, service dog tasks and training techniques. Ability to develop and implement dog training plans and instruct others with diverse background and skill levels including professionals, volunteers, and inmate handlers Proficient with technology, including web-based video conferencing, email, and Microsoft Office programs. Valid driver's license required. All candidates must pass an FBI/BCII background check, drug screen, and physical if position is offered. Familiarity with disabilities, including those related to mobility and mental health, is helpful Essential Physical Demands Frequent movement between office spaces, meeting areas, and between buildings is required. The role demands regular physical activity indoors and outdoors. The employee must safely test, transport, and train dogs using equipment such as leashes, medicines, balance harnesses, wheelchairs, and training tools like clickers. Lifting of up to 75 pounds, including food and supplies, and handling dogs up to 100 pounds both on and off leash, occasionally near cleaning agents and disinfectants. This position may require operating a personal or company-owned vehicle to transport dogs, supplies, or materials. The Ability Center is an equal opportunity employer. We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Salary Description $40,000 - $43,000 annually
    $40k-43k yearly 60d+ ago
  • Banquet Captain

    Specialty Restaurants Corporation 3.5company rating

    Columbus, OH

    Are you a natural leader with a passion for orchestrating seamless events? The newly renovated Boat House in Columbus, Ohio, is seeking a dedicated and experienced Banquet Captain to lead our banquet and events team. If you thrive in a dynamic, customer-focused environment and have a knack for ensuring every detail is executed flawlessly, we want to hear from you! Event Center Overview: At the confluence of the Olentangy and Scioto rivers sits Columbus' most unique dining experience: The Boat House at Confluence Park. Bustling by day with a buoyant combination of city life and lush riverbank scenery, and dazzling by night with captivating views of the downtown skyline, the Boat House offers unmatched views, inventive cuisine and that unmistakable breezy, boat club feel without the yacht club expense. Just as the two rivers meet, you'll meet a sense of community and teamwork here at the Boat House. You'll work in a productive and peaceful environment as the kayakers and crew teams cruise down the river as you enjoy making client's special event dreams become a reality. Here at The Boat House, we strive to provide a 5-star experience for our guests, teams and community, while also encouraging growth and advancement opportunities from within. Pay: $18 - $22 / hour Top-notch Benefits: Competitive Compensation Paid Sick Time renewed yearly Management Referral Program with a $4,000 payout for qualifying management positions Employee Meals Employee Assistance Program (EAP) to assist with work life balance Paid vacation starting at 2 weeks per year Up to 3 days Paid Bereavement Moral (PRIDE) Program- rewarding employees with a variety of prizes for those who exemplify the company's values. Full time employees qualify for- Comprehensive Health Plans, Employer paid life Insurance, Supplemental Benefit Plans, 401k with annual employer match Numerous opportunities for growth and advancement Job Summary: As a Banquet Captain, you will play a crucial role in providing exceptional dining experiences for guests attending various events, including weddings, corporate functions, and special occasions. Your primary responsibility will be to lead a team of special event staff during each event, delivering high-quality service and ensuring guests' satisfaction. You will contribute to the overall success of the banquet operations by ensuring all BEO details are attended to, while ensuring a 5-star experience for each and every client. Key Responsibilities: Event Coordination: Oversee the execution of banquet events from start to finish, ensuring all details are meticulously planned and flawlessly executed. Team Leadership: Lead and motivate a team of banquet staff, including servers and bartenders, to provide exceptional service and create memorable experiences for our guests. Guest Interaction: Interact with clients and guests to understand their needs, address concerns, and ensure their satisfaction throughout the event. Problem Solving: Proactively identify and resolve any challenges that may arise during events, ensuring a smooth and enjoyable experience for all attendees. Staff Training: Train and mentor banquet staff on service standards, procedures, and customer service to maintain a high level of excellence. Communication: Maintain clear and effective communication with the events team, kitchen staff, and other departments to ensure seamless coordination. Requirements: Previous experience as a Banquet Captain or similar role in a high-volume banquet or event setting. Strong leadership and organizational skills. Excellent communication and interpersonal abilities. Ability to work under pressure and handle multiple tasks simultaneously. Knowledge of banquet operations and event planning. Physical Demands: Strength demands: Medium work. Includes exerting 10-45 pounds. Walking and standing during a 6-8 hour shift. Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law. Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law. All job offers are contingent upon successfully passing of a background check.
    $18-22 hourly 26d ago
  • Banquet Captain

    SRC 4.6company rating

    Columbus, OH

    Are you a natural leader with a passion for orchestrating seamless events? The newly renovated Boat House in Columbus, Ohio, is seeking a dedicated and experienced Banquet Captain to lead our banquet and events team. If you thrive in a dynamic, customer-focused environment and have a knack for ensuring every detail is executed flawlessly, we want to hear from you! Event Center Overview: At the confluence of the Olentangy and Scioto rivers sits Columbus' most unique dining experience: The Boat House at Confluence Park. Bustling by day with a buoyant combination of city life and lush riverbank scenery, and dazzling by night with captivating views of the downtown skyline, the Boat House offers unmatched views, inventive cuisine and that unmistakable breezy, boat club feel without the yacht club expense. Just as the two rivers meet, you'll meet a sense of community and teamwork here at the Boat House. You'll work in a productive and peaceful environment as the kayakers and crew teams cruise down the river as you enjoy making client's special event dreams become a reality. Here at The Boat House, we strive to provide a 5-star experience for our guests, teams and community, while also encouraging growth and advancement opportunities from within. Pay: $18 - $22 / hour Top-notch Benefits: Competitive Compensation Paid Sick Time renewed yearly Management Referral Program with a $4,000 payout for qualifying management positions Employee Meals Employee Assistance Program (EAP) to assist with work life balance Paid vacation starting at 2 weeks per year Up to 3 days Paid Bereavement Moral (PRIDE) Program- rewarding employees with a variety of prizes for those who exemplify the company's values. Full time employees qualify for- Comprehensive Health Plans, Employer paid life Insurance, Supplemental Benefit Plans, 401k with annual employer match Numerous opportunities for growth and advancement Job Summary: As a Banquet Captain, you will play a crucial role in providing exceptional dining experiences for guests attending various events, including weddings, corporate functions, and special occasions. Your primary responsibility will be to lead a team of special event staff during each event, delivering high-quality service and ensuring guests' satisfaction. You will contribute to the overall success of the banquet operations by ensuring all BEO details are attended to, while ensuring a 5-star experience for each and every client. Key Responsibilities: Event Coordination: Oversee the execution of banquet events from start to finish, ensuring all details are meticulously planned and flawlessly executed. Team Leadership: Lead and motivate a team of banquet staff, including servers and bartenders, to provide exceptional service and create memorable experiences for our guests. Guest Interaction: Interact with clients and guests to understand their needs, address concerns, and ensure their satisfaction throughout the event. Problem Solving: Proactively identify and resolve any challenges that may arise during events, ensuring a smooth and enjoyable experience for all attendees. Staff Training: Train and mentor banquet staff on service standards, procedures, and customer service to maintain a high level of excellence. Communication: Maintain clear and effective communication with the events team, kitchen staff, and other departments to ensure seamless coordination. Requirements: Previous experience as a Banquet Captain or similar role in a high-volume banquet or event setting. Strong leadership and organizational skills. Excellent communication and interpersonal abilities. Ability to work under pressure and handle multiple tasks simultaneously. Knowledge of banquet operations and event planning. Physical Demands: Strength demands: Medium work. Includes exerting 10-45 pounds. Walking and standing during a 6-8 hour shift. Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law. Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law. All job offers are contingent upon successfully passing of a background check.
    $18-22 hourly 60d+ ago
  • Food Captain

    Circle K Stores 4.3company rating

    Steubenville, OH

    Job Type Full time Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
    $40k-51k yearly est. Auto-Apply 60d+ ago
  • Specialist, Guest Experience (FT)

    Cincinnati Museum Center 3.9company rating

    Cincinnati, OH

    Specialist, Guest Experience (FT) Cincinnati Museum Center ~ Cincinnati, Ohio Reports to: Manager, Guest Experience Department: Guest Experience FLSA Status: FT, Non-Exempt Hourly Compensation: $15.00/hour Position Overview: The Specialist, Guest Experience (FT) works at Cincinnati Museum Center (CMC) as a cashier, greeter, discovery ambassador and parking attendant. The Specialist is responsible for providing excellent guest service and accurate information to guests, Members and groups who visit Cincinnati Museum Center. The Specialist uses the point-of-sale (POS) and scheduling systems to sell tickets and memberships and to secure group reservations and special programs. They ensure guests have a meaningful experience by welcoming and engaging with all who visit CMC. We are looking for individuals who demonstrate: A passion for working with people. Proven experience engaging with diverse audiences, including children, youth, adults and families. Strong customer service skills, with the ability to foster inclusivity and positive experiences for visitors of all ages, abilities, and backgrounds. Responsibilities: Deliver excellent guest service and sales techniques. Appropriately address guest and Member needs and resolve issues. Seek out guest interaction and provide guidance and assistance by sharing information, events schedule, etc. Help guests plan their day for the most meaningful experience possible. Operate point-of-sale system, ticket-scanning devices and parking system. Handle cash with care and accuracy when cashiering. Work collaboratively with other Cincinnati Museum Center team members, adult and youth volunteers, and interns to create a cohesive and comprehensive visitor experience for Cincinnati Museum Center guests. Assist in training new staff, volunteers and community partners through being shadowed while greeting, cashiering or taking tickets. Support other CMC teams through cross training in additional duties, especially in Guest Engagement departments. Other duties as assigned. Qualifications: High school graduate or equivalent required. Experience in admissions, sales, hospitality, retail or customer service preferred. Experience with museums, non-profits, hospitality industry or large venues is a plus. Previous cash handling experience and operational experience with a POS system strongly preferred. Knowledge, Skills and Abilities: Passion for working with guests. Ability to use multi-line phone systems and multifaceted computer software systems. Ability to follow cash handling rules and procedures and use math skills to dispense change and keep accurate count of cash. Self-motivated and proactive; curious and able to learn new information quickly. Ability to remain calm and react in a balanced manner in times of stress. Ability to speak and interact with large and small groups of people from a variety of racial, cultural, ethnic, gender, and generational backgrounds with sensitivity and active listening. Demonstrated ability to take initiative, work independently and collaboratively, and adapt to changing needs in a fast-paced museum environment. Ability to understand and address sensitive topics with a sense of compassion and inquisitiveness. Ability to handle difficult guest interactions, including guests who may have a customer service issue, who may wish to disturb the experience of others, who may have an emotional reaction to museum content, etc. Additional Requirements & Working Conditions: The position is 40 hour/week (full time), hourly, with benefits. The schedule is Thursday - Monday. The successful candidate must have a flexible schedule, including: Weekends Select evenings Peak periods Must have reliable transportation. Must be able to lift 25 pounds. This position takes place indoors and outdoors. This position requires long periods of standing, sitting and walking. May be exposed to extreme hot or cold weather, including rain and snow. What to expect in our interview process: Interview: A 45-minute in-person interview with the hiring manager(s). This in-depth interview will focus on your skills and how they align within the team and CMC's needs. The above-listed process may change or vary based on the nature and scope of the position. Only candidates selected for an interview will be contacted. Please note that all candidates receiving a verbal job offer will be subject to a background check. This includes a criminal background check and verification of professional references, and other checks depending on the role. Why people choose Cincinnati Museum Center: Cultural engagement: Daily interactions with Cincinnati's diverse culture and international visitors offer insights into social and cultural trends. We champion inclusive community programs and connections through diverse experiences. Continuous learning: At CMC, expertise and continuous skill development are paramount. Our culture of curiosity and open-mindedness fosters growth beyond traditional career paths. Passion & fulfillment: Our work in preserving and curating cultural narratives brings deep satisfaction. We are passionate about the arts, global history, cultural diversity, and leveraging digital technologies to enhance accessibility. Team & culture: CMC promotes a positive workplace with collaborative, supportive teams that encourage creativity and innovation. We value new ideas and collective problem-solving. Academic collaboration: We are committed to education, partnering with universities and other institutions to provide student resources and to underscore our dedication to research and accessibility. What are the benefits of working at Cincinnati Museum Center: You would be part of so many meaningful experiences, inspiration, and lasting memories for many, many guests. You would enjoy free membership for you and your family for a year. Even, complimentary tickets to featured exhibits and Omimax films. Of course, free parking would apply, and even discounts for food and beverages as well as discounts at the gift shop! We also offer a full array of benefits including medical, dental, vision, life insurance, HSA/FSA, EAP, 403(b), and so much more! Cincinnati Museum Center is proud to be an Equal Opportunity Employer. We do not discriminate against any applicant or employee based on race, religion, color, national origin, sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, age, disability, genetic information, military status, veteran status, or any other status or characteristic protected by law. Apply today and help us create a collaborative, diverse, inclusive, and equitable space where creativity and learning flourish. Our website is: ********************************
    $15 hourly 60d+ ago
  • Event Captain

    Fives 4.2company rating

    Shaker Heights, OH

    Backed by Callaway Golf and Danny Meyer's Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection. The Event Producer at Five Iron Golf is responsible for delivering exceptional service and ensuring a memorable experience for guests, both during everyday operations and special events. This role involves managing food and beverage service, maintaining a clean and well-stocked bar, and leading the execution of events to create a fun and premium atmosphere. Responsibilities include but are not limited to the following: Deliver exceptional service to guests, ensuring a fun and enjoyable experience at Five Iron Golf. Maintain extensive knowledge of food and beverage offerings; present menus, answer questions, make recommendations, and use upselling techniques. Serve food and beverages in a timely and courteous manner. Use point-of-sale terminals to enter orders and process payments accurately. Manage inventory and order supplies to ensure the bar is well-stocked. Ensure the bar, golf simulators, and surrounding areas are clean and guest-ready. Develop fresh ideas for specials, cocktails, and promotions. Take pride in ensuring guests' enjoyment by actively checking in with them during their visit and promptly addressing any concerns. Maintain up-to-date knowledge of technology, products, and promotions. Follow health and safety regulations regarding food handling, alcohol service, and cleanliness. Verify guests' legal drinking age. Assist with closing duties as needed. Provide an elevated event experience by leading on-site execution, including guest greetings, space preparation, issue resolution, and financial closing. Ensure positive customer experiences and successful delivery of contracted services for events. Manage simulators and event spaces according to contract requirements. Oversee event timelines to ensure organized and timely activities. Train and coordinate with staff in various roles to provide a premium event experience. Collaborate with kitchen staff to ensure food meets customer expectations. Purchase and manage event-related inventory. Support the Event Sales Manager with administrative tasks. Attend weekly meetings to review banquet event orders. Provide feedback to the Sales team to enhance return business. Collaborate with stakeholders to create additional events and experiences for Five Iron customers. Contribute ideas for improving event experiences and increasing revenue. Required Qualifications: Prior experience in managing and/or coordinating events. Server, bar, and/or hospitality experience encouraged but NOT required. Passion for golf and an understanding of the game's rules are strongly encouraged. Strong verbal and written communication skills. A customer-centric approach with the ability to upsell. Ability to collaborate with diverse teams and work in a fast-paced environment. Exceptional organizational skills. Ability to work flexible hours, including nights and weekends. Ability to lift up to 50 lbs. Ability to obtain proper licensing and certifications for the location. Meet state minimum age to bartend. Benefits (*applies to full-time employees): Health, Dental, and Vision insurance* Short-Term Disability* Accident and Critical Illness Insurance* 401(k)* Meals while working are included for free Pay: $15/hr + tips Job Type: Non-exempt, part time Schedule: Nights and weekends required Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required. Salary Description $15/hr + tips
    $15 hourly 31d ago
  • Fleet Captain - Wickliffe, KY

    Archer Daniels Midland Company 4.5company rating

    Wickliffe, OH

    Fleet Captain - ARTCo - Wickliffe, KY This is a full-time, non-exempt level position * ADM is seeking a licensed mariner to Captain and supervise a tug boat at our American River Transportation Company (ARTCo) fleeting location in Wickliffe, KY. Job Responsibilities: * Supervises the day-to-day safe and efficient operations of the vessel under the direction of the Vessel Manager * Responsible for up-keeping regular vessel housekeeping, maintenance and engineering and reporting any deficiencies * Supervises vessel staff and, under the direction of the vessel manager, participates in communicating areas of accountability and performance expectation; conducting employee evaluations and recommends promotions, transfers and disciplinary action; and employee training * Complete required vessel reports in compliance with environmental, safety and USCG regulations and report all problems or damage * Maintain fleet security operations and serve as the vessel security officer * Fulfill the responsibilities of a Person in Charge of a fuel transfer * Ensure that crew-members report all injuries, illnesses, and near misses in a timely manner, and review all reports to make sure that they are completed properly, and in full * Coordinate fleet work and dock switches with other ARTCO tugs and direct tugs, as needed * Additional duties and responsibilities as required or requested Job Requirements: * Maintain a valid USCG Master of Towing Vessels Upon the Western Rivers License * Promote the ADM Way and core Values * Ability to manage a diverse team * Able to communicate with all levels of the organization * Must have a demonstrated history of safe work behavior and a sincere desire to follow and improve upon safety policies and procedures * Working knowledge of Microsoft Office applications such as Excel, Outlook, and Word * Problem solving and conflict resolution * Critical and creative thinking * Demonstrate time management and organization skills * Ability to coach, mentor, engage and develop workforce * Participate and lead strategic discussions and decisions * Complete trainings and attend meetings as required * Ability to work extended hours, evenings, weekends and Holidays * Must have reliable transportation to and from work * Current Transportation Worker Identification Credential (TWIC) card required. If you do not have a TWIC card upon hire, you must apply for one within 5 days. * Previous Captain experience preferred Physical Requirements: * Candidates must pass a pre-employment physical, drug screening and Company human performance exam (physical ability test) * Ability to safely steer a vessel * Ability to work indoors and outdoors and in varying conditions such as hot, cold, dusty, etc. * Standing and sitting for prolonged periods of time * Operating a keyboard * Kneeling and climbing stairs/ladders * Ability to work near or on large bodies of water, at various heights and in confined spaces Excited about this role but don't think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings. ADM requires the successful completion of a background check. REF:103896BR
    $49k-64k yearly est. 11d ago
  • Event Captain

    Five Iron Golf

    Cleveland, OH

    Full-time Description Backed by Callaway Golf and Danny Meyer's Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection. The Event Captain at Five Iron Golf is responsible for delivering exceptional service and ensuring a memorable experience for guests, both during everyday operations and special events. This role involves managing food and beverage service, maintaining a clean and well-stocked bar, and leading the execution of events to create a fun and premium atmosphere. Responsibilities include but are not limited to the following: Deliver exceptional service to guests, ensuring a fun and enjoyable experience at Five Iron Golf. Maintain extensive knowledge of food and beverage offerings; present menus, answer questions, make recommendations, and use upselling techniques. Serve food and beverages in a timely and courteous manner. Use point-of-sale terminals to enter orders and process payments accurately. Manage inventory and order supplies to ensure the bar is well-stocked. Ensure the bar, golf simulators, and surrounding areas are clean and guest-ready. Develop fresh ideas for specials, cocktails, and promotions. Take pride in ensuring guests' enjoyment by actively checking in with them during their visit and promptly addressing any concerns. Maintain up-to-date knowledge of technology, products, and promotions. Follow health and safety regulations regarding food handling, alcohol service, and cleanliness. Verify guests' legal drinking age. Assist with closing duties as needed. Provide an elevated event experience by leading on-site execution, including guest greetings, space preparation, issue resolution, and financial closing. Ensure positive customer experiences and successful delivery of contracted services for events. Manage simulators and event spaces according to contract requirements. Oversee event timelines to ensure organized and timely activities. Train and coordinate with staff in various roles to provide a premium event experience. Collaborate with kitchen staff to ensure food meets customer expectations. Purchase and manage event-related inventory. Support the Event Sales Manager with administrative tasks. Attend weekly meetings to review banquet event orders. Provide feedback to the Sales team to enhance return business. Collaborate with stakeholders to create additional events and experiences for Five Iron customers. Contribute ideas for improving event experiences and increasing revenue. Required Qualifications: Prior experience in managing and/or coordinating events. Server, bar, and/or hospitality experience encouraged but NOT required. Passion for golf and an understanding of the game's rules are strongly encouraged. Strong verbal and written communication skills. A customer-centric approach with the ability to upsell. Ability to collaborate with diverse teams and work in a fast-paced environment. Exceptional organizational skills. Ability to work flexible hours, including nights and weekends. Ability to lift up to 50 lbs. Ability to obtain proper licensing and certifications for the location. Meet state minimum age to bartend. Benefits (*applies to full-time employees): Health, Dental, and Vision insurance* Short-Term Disability* Accident and Critical Illness Insurance* 401(k)* Meals while working are included for free Pay: $15/hr + tips Job Type: Non-exempt, part time Schedule: Nights and weekends required Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required. Salary Description $15/hr + tips
    $15 hourly 10d ago
  • CATERING CAPTAIN SENIOR (FULL TIME)

    Compass Group USA Inc. 4.2company rating

    Solon, OH

    Flik Hospitality Group * We are hiring immediately for a full time CATERING CAPTAIN SENIOR position. * Location: Nestle - 30003 Bainbridge Road, Solon, OH 44139. Note: online applications accepted only. * Schedule: Full time schedule. Hours and days may vary; more details upon interview. * Requirement: Previous food service management experience required. * Internal Employee Referral Bonus Available * Fixed Pay Rate: $21.00 per hour. Free meals, uniforms and laundering service available at select locations. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1483009. The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: *************************** Skg Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn't merely a job but the start of a career where you can flourish. Job Summary Summary: Supervises Catering Department employees. Prepares and serves food at functions under the supervision of the Catering Director. May drive a truck to deliver food and beverages to catered functions. Essential Duties and Responsibilities: * Supervises employees in the Catering Department. Assists in the performance appraisal process. * Determines workload requirements from catering orders. * Meets with function group leaders to discuss setup arrangements, addresses last-minute changes and resolves problems. * Assembles and delivers food and supplies to the scheduled catering functions. * Returns food, beverages, serving equipment and utensils to catering facility. * Distributes and collects customer comment cards at catered functions. * Ensures proper presentation, portion control and serving temperatures. * Maintains sanitation and orderliness of equipment, supplies and utensils within work area. * Cleans equipment in a timely fashion; thoroughly cleans workstation before leaving the area for other assignments. * Interacts with customers and resolves customer complaints in a friendly and service-oriented manner; relays relevant customer concerns to supervisor. * Follows principles of sanitation and safety in handling food and equipment. * Performs other duties as assigned. Qualifications * A valid driver's license may be required. Must possess or able to obtain a valid food handler's permit and/or alcohol servers permit where required by state law. Associates at FLIK are offered many fantastic benefits. Both full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace.
    $21 hourly 25d ago
  • CATERING CAPTAIN SENIOR (FULL TIME)

    Flik Hospitality Group 4.2company rating

    Solon, OH

    Job Description We are hiring immediately for a full time CATERING CAPTAIN SENIOR position. Note: online applications accepted only. Schedule: Full time schedule. Hours and days may vary; more details upon interview. Requirement: Previous food service management experience required. *Internal Employee Referral Bonus Available Fixed Pay Rate: $21.00 per hour. Free meals, uniforms and laundering service available at select locations. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1483009. The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: *************************** Skg Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn't merely a job but the start of a career where you can flourish. Job Summary Summary: Supervises Catering Department employees. Prepares and serves food at functions under the supervision of the Catering Director. May drive a truck to deliver food and beverages to catered functions. Essential Duties and Responsibilities: Supervises employees in the Catering Department. Assists in the performance appraisal process. Determines workload requirements from catering orders. Meets with function group leaders to discuss setup arrangements, addresses last-minute changes and resolves problems. Assembles and delivers food and supplies to the scheduled catering functions. Returns food, beverages, serving equipment and utensils to catering facility. Distributes and collects customer comment cards at catered functions. Ensures proper presentation, portion control and serving temperatures. Maintains sanitation and orderliness of equipment, supplies and utensils within work area. Cleans equipment in a timely fashion; thoroughly cleans workstation before leaving the area for other assignments. Interacts with customers and resolves customer complaints in a friendly and service-oriented manner; relays relevant customer concerns to supervisor. Follows principles of sanitation and safety in handling food and equipment. Performs other duties as assigned. Qualifications A valid driver's license may be required. Must possess or able to obtain a valid food handler's permit and/or alcohol servers permit where required by state law. Associates at FLIK are offered many fantastic benefits. Both full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace.
    $21 hourly 5d ago
  • CATERING CAPTAIN (FULL TIME AND PART TIME)

    Chartwells He

    Oxford, OH

    Job Description We are hiring immediately for full time and part time CATERING CAPTAIN positions. Note: online applications accepted only. Schedule: Full time and part time schedules; event-based, days and hours may vary. More details upon interview. Requirement: Prior supervisory experience is preferred. Fixed Pay Rate: $23.00 per hour. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1476599. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: *************************** Skg Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Join our campus team where you are valued and empowered to make a difference. Enjoy competitive wages, benefits, and perks like Instapay through the One @Work app. Our careers are filled with purpose and encourage learning, growth, and meaningful impact. Apply today! Job Summary Summary: Coordinates catering staff schedules to ensure all functions are delivered, served and cleared in a timely fashion. Prepares and serves food at scheduled functions under the supervision of the Catering Director. May drive a truck to deliver food and beverages to catered functions. Essential Duties and Responsibilities: Determines workload requirements from catering orders. Meets with function group leaders to discuss setup arrangements; addresses last-minute changes and resolves problems. Interacts with customers and resolves complaints in a service-oriented manner. Demonstrates complete understanding of menu items. Instructs staff on work expectations for catered functions. Helps staff set up rooms to desired specifications. Assembles and delivers food and supplies to scheduled locations. Serves food and beverages to guests. Returns food, beverages, serving equipment and utensils to catering facility. Ensures proper presentation, portion control and maintenance of serving temperatures; follows HACCP standards. Maintains sanitation and orderliness of all equipment, supplies and utensils. Ensures proper food preparation by following approved recipes and production standards. Performs other duties as assigned. Qualifications: A valid driver's license may be required. Must possess or able to obtain a valid food handler's permit and/or alcohol servers permit where required by state law. The Benefits We are always looking for ways to invest in our people both inside and outside of work to help them achieve their full potential. Both full-time and part-time associates are eligible for the following benefits: Opportunities for Training and Development Retirement Plan Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program In addition, full-time positions also offer the following benefits to associates: Medical Dental Vision Life Insurance/AD Disability Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here for information on additional company-provided time off benefits. Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company's behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year-round, potentially at a different location during break periods. Business needs may vary from year to year. Our Commitment to Diversity and Inclusion Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Chartwells Higher Ed maintains a drug-free workplace.
    $23 hourly 2d ago
  • Guest Experience Specialist

    The Escape Game 3.4company rating

    Columbus, OH

    Job Description We are located in Easton Town Center! Copy & paste the link below to learn more about our company & the role: ********************************************************************************** THE ROLE: Guest Experience Specialists are world-class hospitality experts who are genuinely delighted to anticipate each individual guest's needs, enthusiastically serve them, and do whatever it takes to make their day ! A GES is the ambassador of The Escape Game experience. Just like a great party host, they take responsibility for the energy in the room by making our lobby feel fun, upbeat, and inviting. An excellent GES is a master of emotional intelligence, which means having the ability to regulate and manage your own emotions and understand the emotions of those around you. To excel in this role, you must be able to read and sense each guest's feelings and needs to make sure they have a great experience. You are the bookends of each guest's experience - their first and last impression of The Escape Game. HOW GUEST EXPERIENCE SPECIALISTS SERVE OUR GUESTS AND OUR TEAM ● Embodying our mission, vision, and values during every shift ● Using TEG's Party Host Practices Prepare the party venue Connect with guests Keep the energy high Customize the experience Make sure everyone leaves happy ● Using TEG's Hospitality Habits Courtesy Cleanliness Communication ● Enthusiastically explaining our games and efficiently guiding interactions in the lobby by: Checking in guests Coordinating game start times with Team Leader Answering the phone Accurately booking reservations ● Connecting with every single guest by maintaining open and welcoming body language and asking open-ended questions to encourage fun, friendly conversation with guests ● Making groups of 2-50 feel welcome, cared for, and excited for their game ● Using TEG's Steps for Creating TEG Fans Extend the invite Keep the party going Encourage party favors ● Immediately and graciously resolving service failures REQUIREMENTS ● Flexible availability. This role often works nights, weekends, and/or holidays. ● Must be able to handle physical activity as it relates to the job, such as deep cleaning, painting, standing, crawling, bending, lifting 30-40 lbs, and minor game repairs. ● Ability to stand for long periods of time (about 75-80% of your shift). ● Align with TEG's Uniform Standards. KNOWLEDGE, SKILLS, & ABILITIES ● Genuine love for serving others ● Flexible, humble, and teachable ● Ability to function both creatively and administratively ● Basic computer abilities ● Exceptional listening skills ● High capacity for creative problem solving ● Energetic, friendly, and patient ● Clear and articulate communicator BENEFITS FOR FULL TIME TEAM MEMBERS 401(k) 401(k) matching Health Insurance Employee discount Vision insurance Dental insurance Flexible spending account Life insurance Flexible schedule
    $25k-34k yearly est. 26d ago
  • Fleet Captain - Wickliffe, KY

    Archer Daniels Midland Company 4.5company rating

    Wickliffe, OH

    Fleet Captain - ARTCo - Wickliffe, KY This is a full-time, non-exempt level position * ADM is seeking a licensed mariner to Captain and supervise a tug boat at our American River Transportation Company (ARTCo) fleeting location in Wickliffe, KY. Job Responsibilities: * Supervises the day-to-day safe and efficient operations of the vessel under the direction of the Vessel Manager * Responsible for up-keeping regular vessel housekeeping, maintenance and engineering and reporting any deficiencies * Supervises vessel staff and, under the direction of the vessel manager, participates in communicating areas of accountability and performance expectation; conducting employee evaluations and recommends promotions, transfers and disciplinary action; and employee training * Complete required vessel reports in compliance with environmental, safety and USCG regulations and report all problems or damage * Maintain fleet security operations and serve as the vessel security officer * Fulfill the responsibilities of a Person in Charge of a fuel transfer * Ensure that crew-members report all injuries, illnesses, and near misses in a timely manner, and review all reports to make sure that they are completed properly, and in full * Coordinate fleet work and dock switches with other ARTCO tugs and direct tugs, as needed * Additional duties and responsibilities as required or requested Job Requirements: * Maintain a valid USCG Master of Towing Vessels Upon the Western Rivers License * Promote the ADM Way and core Values * Ability to manage a diverse team * Able to communicate with all levels of the organization * Must have a demonstrated history of safe work behavior and a sincere desire to follow and improve upon safety policies and procedures * Working knowledge of Microsoft Office applications such as Excel, Outlook, and Word * Problem solving and conflict resolution * Critical and creative thinking * Demonstrate time management and organization skills * Ability to coach, mentor, engage and develop workforce * Participate and lead strategic discussions and decisions * Complete trainings and attend meetings as required * Ability to work extended hours, evenings, weekends and Holidays * Must have reliable transportation to and from work * Current Transportation Worker Identification Credential (TWIC) card required. If you do not have a TWIC card upon hire, you must apply for one within 5 days. * Previous Captain experience preferred Physical Requirements: * Candidates must pass a pre-employment physical, drug screening and Company human performance exam (physical ability test) * Ability to safely steer a vessel * Ability to work indoors and outdoors and in varying conditions such as hot, cold, dusty, etc. * Standing and sitting for prolonged periods of time * Operating a keyboard * Kneeling and climbing stairs/ladders * Ability to work near or on large bodies of water, at various heights and in confined spaces Excited about this role but don't think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings. ADM requires the successful completion of a background check. REF:103895BR
    $49k-64k yearly est. 11d ago
  • Event Captain

    Five Iron Golf

    Beachwood, OH

    Job DescriptionDescription: Backed by Callaway Golf and Danny Meyer's Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection. The Event Producer at Five Iron Golf is responsible for delivering exceptional service and ensuring a memorable experience for guests, both during everyday operations and special events. This role involves managing food and beverage service, maintaining a clean and well-stocked bar, and leading the execution of events to create a fun and premium atmosphere. Responsibilities include but are not limited to the following: Deliver exceptional service to guests, ensuring a fun and enjoyable experience at Five Iron Golf. Maintain extensive knowledge of food and beverage offerings; present menus, answer questions, make recommendations, and use upselling techniques. Serve food and beverages in a timely and courteous manner. Use point-of-sale terminals to enter orders and process payments accurately. Manage inventory and order supplies to ensure the bar is well-stocked. Ensure the bar, golf simulators, and surrounding areas are clean and guest-ready. Develop fresh ideas for specials, cocktails, and promotions. Take pride in ensuring guests' enjoyment by actively checking in with them during their visit and promptly addressing any concerns. Maintain up-to-date knowledge of technology, products, and promotions. Follow health and safety regulations regarding food handling, alcohol service, and cleanliness. Verify guests' legal drinking age. Assist with closing duties as needed. Provide an elevated event experience by leading on-site execution, including guest greetings, space preparation, issue resolution, and financial closing. Ensure positive customer experiences and successful delivery of contracted services for events. Manage simulators and event spaces according to contract requirements. Oversee event timelines to ensure organized and timely activities. Train and coordinate with staff in various roles to provide a premium event experience. Collaborate with kitchen staff to ensure food meets customer expectations. Purchase and manage event-related inventory. Support the Event Sales Manager with administrative tasks. Attend weekly meetings to review banquet event orders. Provide feedback to the Sales team to enhance return business. Collaborate with stakeholders to create additional events and experiences for Five Iron customers. Contribute ideas for improving event experiences and increasing revenue. Required Qualifications: Prior experience in managing and/or coordinating events. Server, bar, and/or hospitality experience encouraged but NOT required. Passion for golf and an understanding of the game's rules are strongly encouraged. Strong verbal and written communication skills. A customer-centric approach with the ability to upsell. Ability to collaborate with diverse teams and work in a fast-paced environment. Exceptional organizational skills. Ability to work flexible hours, including nights and weekends. Ability to lift up to 50 lbs. Ability to obtain proper licensing and certifications for the location. Meet state minimum age to bartend. Benefits (*applies to full-time employees): Health, Dental, and Vision insurance* Short-Term Disability* Accident and Critical Illness Insurance* 401(k)* Meals while working are included for free Pay: $15/hr + tips Job Type: Non-exempt, part time Schedule: Nights and weekends required Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required. Requirements:
    $15 hourly 29d ago
  • Event Captain

    Fives 4.2company rating

    Ohio

    Backed by Callaway Golf and Danny Meyer's Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection. The Event Captain at Five Iron Golf is responsible for delivering exceptional service and ensuring a memorable experience for guests, both during everyday operations and special events. This role involves managing food and beverage service, maintaining a clean and well-stocked bar, and leading the execution of events to create a fun and premium atmosphere. Responsibilities include but are not limited to the following: Deliver exceptional service to guests, ensuring a fun and enjoyable experience at Five Iron Golf. Maintain extensive knowledge of food and beverage offerings; present menus, answer questions, make recommendations, and use upselling techniques. Serve food and beverages in a timely and courteous manner. Use point-of-sale terminals to enter orders and process payments accurately. Manage inventory and order supplies to ensure the bar is well-stocked. Ensure the bar, golf simulators, and surrounding areas are clean and guest-ready. Develop fresh ideas for specials, cocktails, and promotions. Take pride in ensuring guests' enjoyment by actively checking in with them during their visit and promptly addressing any concerns. Maintain up-to-date knowledge of technology, products, and promotions. Follow health and safety regulations regarding food handling, alcohol service, and cleanliness. Verify guests' legal drinking age. Assist with closing duties as needed. Provide an elevated event experience by leading on-site execution, including guest greetings, space preparation, issue resolution, and financial closing. Ensure positive customer experiences and successful delivery of contracted services for events. Manage simulators and event spaces according to contract requirements. Oversee event timelines to ensure organized and timely activities. Train and coordinate with staff in various roles to provide a premium event experience. Collaborate with kitchen staff to ensure food meets customer expectations. Purchase and manage event-related inventory. Support the Event Sales Manager with administrative tasks. Attend weekly meetings to review banquet event orders. Provide feedback to the Sales team to enhance return business. Collaborate with stakeholders to create additional events and experiences for Five Iron customers. Contribute ideas for improving event experiences and increasing revenue. Required Qualifications: Prior experience in managing and/or coordinating events. Server, bar, and/or hospitality experience encouraged but NOT required. Passion for golf and an understanding of the game's rules are strongly encouraged. Strong verbal and written communication skills. A customer-centric approach with the ability to upsell. Ability to collaborate with diverse teams and work in a fast-paced environment. Exceptional organizational skills. Ability to work flexible hours, including nights and weekends. Ability to lift up to 50 lbs. Ability to obtain proper licensing and certifications for the location. Meet state minimum age to bartend. Benefits (*applies to full-time employees): Health, Dental, and Vision insurance* Short-Term Disability* Accident and Critical Illness Insurance* 401(k)* Meals while working are included for free Pay: $15/hr + tips Job Type: Non-exempt, part time Schedule: Nights and weekends required Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required. Salary Description $15/hr + tips
    $15 hourly 12d ago
  • Catering Captain Senior (Full Time)

    Compass Group 4.2company rating

    Solon, OH

    We are hiring immediately for a full time CATERING CAPTAIN SENIOR position. Note: online applications accepted only. Schedule: Full time schedule. Hours and days may vary; more details upon interview. Requirement: Previous food service management experience required. *Internal Employee Referral Bonus Available Fixed Pay Rate: $21.00 per hour. Free meals, uniforms and laundering service available at select locations. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1483009. The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: *************************** Skg Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn't merely a job but the start of a career where you can flourish. Job Summary Summary: Supervises Catering Department employees. Prepares and serves food at functions under the supervision of the Catering Director. May drive a truck to deliver food and beverages to catered functions. Essential Duties and Responsibilities: Supervises employees in the Catering Department. Assists in the performance appraisal process. Determines workload requirements from catering orders. Meets with function group leaders to discuss setup arrangements, addresses last-minute changes and resolves problems. Assembles and delivers food and supplies to the scheduled catering functions. Returns food, beverages, serving equipment and utensils to catering facility. Distributes and collects customer comment cards at catered functions. Ensures proper presentation, portion control and serving temperatures. Maintains sanitation and orderliness of equipment, supplies and utensils within work area. Cleans equipment in a timely fashion; thoroughly cleans workstation before leaving the area for other assignments. Interacts with customers and resolves customer complaints in a friendly and service-oriented manner; relays relevant customer concerns to supervisor. Follows principles of sanitation and safety in handling food and equipment. Performs other duties as assigned. Qualifications A valid driver's license may be required. Must possess or able to obtain a valid food handler's permit and/or alcohol servers permit where required by state law. Associates at FLIK are offered many fantastic benefits. Both full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace.
    $21 hourly 22d ago
  • Guest Experience Specialist

    The Escape Game 3.4company rating

    Westlake, OH

    We are located in Crocker Park! Copy & paste the link below to learn more about our company & the role: ********************************************************************************** THE ROLE: Guest Experience Specialists are world-class hospitality experts who are genuinely delighted to anticipate each individual guest's needs, enthusiastically serve them, and do whatever it takes to make their day! A GES is the ambassador of The Escape Game experience. Just like a great party host, they take responsibility for the energy in the room by making our lobby feel fun, upbeat, and inviting. An excellent GES is a master of emotional intelligence, which means having the ability to regulate and manage your own emotions and understand the emotions of those around you. To excel in this role, you must be able to read and sense each guest's feelings and needs to make sure they have a great experience. You are the bookends of each guest's experience - their first and last impression of The Escape Game. HOW GUEST EXPERIENCE SPECIALISTS SERVE OUR GUESTS AND OUR TEAM ● Embodying our mission, vision, and values during every shift ● Using TEG's Party Host Practices Prepare the party venue Connect with guests Keep the energy high Customize the experience Make sure everyone leaves happy ● Using TEG's Hospitality Habits Courtesy Cleanliness Communication ● Enthusiastically explaining our games and efficiently guiding interactions in the lobby by: Checking in guests Coordinating game start times with Team Leader Answering the phone Accurately booking reservations ● Connecting with every single guest by maintaining open and welcoming body language and asking open-ended questions to encourage fun, friendly conversation with guests ● Making groups of 2-50 feel welcome, cared for, and excited for their game ● Using TEG's Steps for Creating TEG Fans Extend the invite Keep the party going Encourage party favors ● Immediately and graciously resolving service failures REQUIREMENTS ● Flexible availability. This role often works nights, weekends, and/or holidays. ● Must be able to handle physical activity as it relates to the job, such as deep cleaning, painting, standing, crawling, bending, lifting 30-40 lbs, and minor game repairs. ● Ability to stand for long periods of time (about 75-80% of your shift). ● Align with TEG's Uniform Standards. KNOWLEDGE, SKILLS, & ABILITIES ● Genuine love for serving others ● Flexible, humble, and teachable ● Ability to function both creatively and administratively ● Basic computer abilities ● Exceptional listening skills ● High capacity for creative problem solving ● Energetic, friendly, and patient ● Clear and articulate communicator BENEFITS FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount * Vision insurance * Dental insurance * Flexible spending account * Life insurance * Flexible schedule
    $27k-36k yearly est. 59d ago
  • CATERING CAPTAIN SENIOR (FULL TIME)

    Compass Group, North America 4.2company rating

    Solon, OH

    Flik Hospitality Group + We are hiring immediately for a full time **CATERING CAPTAIN SENIOR** position. + **Location** : Nestle - 30003 Bainbridge Road, Solon, OH 44139. _Note: online applications accepted_ _only_ _._ + **Schedule** : Full time schedule. Hours and days may vary; more details upon interview. + **Requirement** : Previous food service management experience required. _*Internal Employee Referral Bonus Available_ + **Fixed Pay Rate** : $21.00 per hour. Free meals, uniforms and laundering service available at select locations. **We Make Applying Easy!** Want to apply to this job via text messaging? Text **JOB** to **75000** and search **requisition ID number** **1483009.** The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: *************************** Skg Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! **What makes FLIK click?** Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn't merely a job but the start of a career where you can flourish. **Job Summary** **Summary:** Supervises Catering Department employees. Prepares and serves food at functions under the supervision of the Catering Director. May drive a truck to deliver food and beverages to catered functions. **Essential Duties and Responsibilities:** + Supervises employees in the Catering Department. Assists in the performance appraisal process. + Determines workload requirements from catering orders. + Meets with function group leaders to discuss setup arrangements, addresses last-minute changes and resolves problems. + Assembles and delivers food and supplies to the scheduled catering functions. + Returns food, beverages, serving equipment and utensils to catering facility. + Distributes and collects customer comment cards at catered functions. + Ensures proper presentation, portion control and serving temperatures. + Maintains sanitation and orderliness of equipment, supplies and utensils within work area. + Cleans equipment in a timely fashion; thoroughly cleans workstation before leaving the area for other assignments. + Interacts with customers and resolves customer complaints in a friendly and service-oriented manner; relays relevant customer concerns to supervisor. + Follows principles of sanitation and safety in handling food and equipment. + Performs other duties as assigned. **Qualifications** + A valid driver's license may be required. Must possess or able to obtain a valid food handler's permit and/or alcohol servers permit where required by state law. **Associates at FLIK are offered many fantastic benefits.** **Both full-time and part-time positions offer the following benefits** to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program **Full-time positions also offer the following benefits** to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) _Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws._ For positions in Washington State, Maryland, or to be performed Remotely, click here (*************************************************************************************************** for paid time off benefits information. **About Compass Group: Achieving leadership in the foodservice industry** Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace.
    $21 hourly 25d ago
  • Guest Experience Specialist

    The Escape Game 3.4company rating

    Westlake, OH

    Job Description We are located in Crocker Park! Copy & paste the link below to learn more about our company & the role: ********************************************************************************** THE ROLE: Guest Experience Specialists are world-class hospitality experts who are genuinely delighted to anticipate each individual guest's needs, enthusiastically serve them, and do whatever it takes to make their day ! A GES is the ambassador of The Escape Game experience. Just like a great party host, they take responsibility for the energy in the room by making our lobby feel fun, upbeat, and inviting. An excellent GES is a master of emotional intelligence, which means having the ability to regulate and manage your own emotions and understand the emotions of those around you. To excel in this role, you must be able to read and sense each guest's feelings and needs to make sure they have a great experience. You are the bookends of each guest's experience - their first and last impression of The Escape Game. HOW GUEST EXPERIENCE SPECIALISTS SERVE OUR GUESTS AND OUR TEAM ● Embodying our mission, vision, and values during every shift ● Using TEG's Party Host Practices Prepare the party venue Connect with guests Keep the energy high Customize the experience Make sure everyone leaves happy ● Using TEG's Hospitality Habits Courtesy Cleanliness Communication ● Enthusiastically explaining our games and efficiently guiding interactions in the lobby by: Checking in guests Coordinating game start times with Team Leader Answering the phone Accurately booking reservations ● Connecting with every single guest by maintaining open and welcoming body language and asking open-ended questions to encourage fun, friendly conversation with guests ● Making groups of 2-50 feel welcome, cared for, and excited for their game ● Using TEG's Steps for Creating TEG Fans Extend the invite Keep the party going Encourage party favors ● Immediately and graciously resolving service failures REQUIREMENTS ● Flexible availability. This role often works nights, weekends, and/or holidays. ● Must be able to handle physical activity as it relates to the job, such as deep cleaning, painting, standing, crawling, bending, lifting 30-40 lbs, and minor game repairs. ● Ability to stand for long periods of time (about 75-80% of your shift). ● Align with TEG's Uniform Standards. KNOWLEDGE, SKILLS, & ABILITIES ● Genuine love for serving others ● Flexible, humble, and teachable ● Ability to function both creatively and administratively ● Basic computer abilities ● Exceptional listening skills ● High capacity for creative problem solving ● Energetic, friendly, and patient ● Clear and articulate communicator BENEFITS FOR FULL TIME TEAM MEMBERS 401(k) 401(k) matching Health Insurance Employee discount Vision insurance Dental insurance Flexible spending account Life insurance Flexible schedule
    $27k-36k yearly est. 26d ago

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