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Become A Bellman

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Working As A Bellman

  • Handling and Moving Objects
  • Performing for or Working Directly with the Public
  • Performing General Physical Activities
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Unpleasant/Angry People

  • Outdoors/walking/standing

  • Repetitive

  • $21,160

    Average Salary

What Does A Bellman Do At Aramark

* Recognizes customers immediately with a warm and hospitable welcome.
* Identifies and inquires about guest needs to better serve them during their visit.
* Serves all guests with a smile and a can-do attitude
* Responds to inquiries with accurate information regarding location specific features and services.
* Knowledgeable with daily functions, VIPs, and any other special event occurring in or pertaining to the location.
* Provides clear and understandable directions to all facility areas and nearby attractions.
* Has full empowerment to make decisions and immediately solve any guest issue or problem.
* Constant awareness of all important functions occurring in the location in order to direct and assist guests.
* Manages lines of guests waiting for any front office service by engaging them individually and identifying if their needs can be better served by another department.
* Coordinates with Guest Services staff regarding daily VIP arrivals and special guests.
* Also identifies past guests with special requests/needs.
* Communicates regularly with guests to ensure they are enjoying their stay.
* Reads and makes daily entries in the log book to coordinate communication between shifts and management.
* Meets daily with the Front Office Manager to go over any comments or issues.
* Additional Tasks:
* In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
* Assists Convention services and Housekeeping with special needs
* Operates various office machines.
* Maintains an open line of communication between guests, management, and service staff.
* Attends any required meetings.
* Perform other duties as assigned by manager

What Does A Bellman Do At Firstservice Residential

* Responsible to the needs of arriving and departing residents.
* Greets and assists residents and guests with baggage and package handling.
* Answers inquires pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions.
* Maintains equipment in working condition and reports any maintenance issue for repair.
* Resolves and follows-up on all complaints/issues.
* Follows safety procedures and maintains a safe work environment.
* Performs other tasks as assigned

What Does A Bellman Do At Grand Sierra Resort and Casino

* _include the following.
* Other duties may be assigned._
* Assist guests with luggage to and from hotel rooms.
* Help move conventions in and out of convention space.
* Provide limousine service for authorized guests.
* Complete specific “fronts”, which are derived from guest requests handled by the Bell desk, and assigned by the dispatcher, supervisor or other department director.
* Provide answers to a variety of questions from hotel guests.
* Provide luggage assistance to hotel/convention guests.
* Assist guests with packages/mail at the business center after hours of operation.
* Provide luggage assistance to hotel/convention guests.
* Assist guests with packages/mail at the business center after hours of operation.
* Assist requests by hotel guests and/or front desk personnel.
* Drive limousines to and from appropriate destinations for hotel guests.
* Ability to work with interruptions and to perform multiple tasks while remaining collected in high pressure situations.
* Ability to deal with customers and team members in a tactful and respectful manner

What Does A Bellman Do At Copper Mountain Resort

* Greets guests at Lodging Reception Center
* Directs guests to check in area and answers any questions that they may have.
* Assists guests with their luggage, giving the guest information on the resort as they travel to the room.
* Explains the room and building amenities once in the room.
* Explains emergency procedures to guest comfort levels if necessary.
* Delivers amenities, packages, messages and other items to rooms when requested.
* Maintains the Lodging vehicles to Copper Mountain standards to create a positive guest experience.
* Maintains a neat and organized bell stand area and lobby/entry way.
* Works with airlines and other modes of transportation when guests have luggage problems, i.e. lost/forgotten bags.
* Work with shipping companies such as FedEx and UPS to track down guest packages and arrange shipment.
* Maintains an overall knowledge of the resort, hours of operation, food suggestions, special events schedules.
* Ability to lift heavy objects up to 80lb, work in adverse outdoor conditions, push bell carts through snow and ice, and maintain safe work practices.
* Acts as Night Houseman when needed.
* Staffs bell desk as dispatcher, i.e. organize deliveries, answer bell stand telephone calls.
* Assist other departments with deliveries, including heavy objects
* Performs all other job related duties as assigned, .ie. trash and recycle removal, shovel snow, operate snow blower.
* Administration Duties: Complete the daily bellman checklist in a timely manner.
* Guest Service Duties: As this is a guest service position, the successful candidate(s) will be expected to provide world-class guest service in conjunction with all duties.
* Other Duties as Assigned:
* Functions as an ambassador of Copper Mountain, modeling and sharing the Copper "culture" with our guests and employees.
* Upholds the most professional image.
* Continually strives to exceed our guest's expectations and create memories for our guests and staff.
* This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations.
* With the evolution of Powdr
* Copper, the responsibilities of this position may change.
* The job must be prepared to accept new responsibilities and transfer others.
* Personal Attributes:
* Is honest and has the highest integrity
* Is able to handle and manage confidential information
* Professional appearance.
* Adheres to all grooming guidelines
* Follows established policies and procedures
* Is supportive of Core Values
* Sets the example for others and is above reproach
* Is comfortable to challenge established policies and procedures, but once established, is supportive of those rules.
* Is organized in tasks.
* Sees projects through to the finish.
* Has good follow-through and makes it a habit of getting back to people on issues.
* Can handle fast paced, potentially high-pressure environment
* Is flexible with hours and days of work
* Is able to work any hours of the day, any days of the week
* Prioritizes and re-prioritizes personal time and work, to have good balance in life

What Does A Bellman Do At Marriott

* Greet and escort guests to rooms.
* Open doors and assist guests/visitors entering and leaving property.
* Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities.
* Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).
* Transport guest luggage to and from guest rooms and/or designated bell area.
* Assist with luggage storage and retrieval.
* Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.
* Supply guests with directions.
* Arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors, and record advance transportation request as needed.
* Communicate parking procedures to guests/visitors.
* Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
* Ensure uniform and personal appearance are clean and professional.
* Maintain confidentiality of proprietary information; protect company assets.
* Support all co-workers and treat them with dignity and respect.
* Support team to reach common goals.
* Comply with quality assurance expectations and standards.
* Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
* Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds.
* Stand, sit, or walk for an extended period of time or for an entire work shift.
* Move at a speed that is required to respond to work situations (e. g., run, walk, jog).
* Read and visually verify information in a variety of formats (e. g., small print).
* Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
* Move over sloping, uneven, or slippery surfaces and steps.
* Move up and down stairs and/or service ramps.
* Welcome and acknowledge all guests according to company standards.
* Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
* Maintain awareness of undesirable persons on property premises.
* Perform other reasonable job duties as requested by Supervisors.
* To apply now, go to: https://marriott.taleo.Net/careersection/2/jobdetail.ftl?job=17002PYC Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
* Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities.
* Chat, engage and follow us on social media. https://www.facebook.com/marriottjobsandcareers http://www.twitter.com/marriottcareers http://www.linkedin

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Bellman Demographics


  • Male

  • Female

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • Portuguese

  • Arabic

  • German

  • Somali

  • Japanese

  • Turkish

  • Filipino

  • Vietnamese

  • Maltese

  • Amharic

  • Norwegian

  • Persian

  • Tagalog

  • Russian

  • Polish

  • Italian

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Bellman Education


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Real Bellman Salaries

Job Title Company Location Start Date Salary
Bellman Sebasco Harbor Resort LLC Phippsburg, ME Jun 07, 2016 $22,352
Bellman Sutton Bay Golf, LLC SD Apr 21, 2014 $21,287
Bellman Aspen Alps CO Dec 10, 2012 $20,870
Bellman Northwood Hospitality, LLC Islamorada Village of Islands, FL Dec 12, 2016 $20,724

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Top Skills for A Bellman


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Top Bellman Skills

  1. Guest Luggage
  2. Guest Rooms
  3. Customer Service Skills
You can check out examples of real life uses of top skills on resumes here:
  • Transport guest luggage to and from guest rooms and/or designated bell area.
  • Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors, windows, and counters.
  • Utilized customer service skills by consulting with guests to meet their needs.
  • Front desk responsibilities include greeting guest and ensuring all their needs are met.
  • Delivered messages and room service orders, and ran errands for guess.

Top Bellman Employers

Bellman Videos

17. Bellman-Ford

Proper use of Bellman CX-25P