Bellman vs concierge

The differences between bellmen and concierges can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a bellman, becoming a concierge takes usually requires 1-2 years. Additionally, a concierge has an average salary of $33,667, which is higher than the $30,889 average annual salary of a bellman.

The top three skills for a bellman include front desk, guest rooms and guest luggage. The most important skills for a concierge are reservations, front desk, and customer service.

Bellman vs concierge overview

	Bellman	Concierge
Yearly salary	$30,889	$33,667
Hourly rate	$14.85	$16.19
Growth rate	20%	-
Number of jobs	4,483	6,922
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 39%	Bachelor's Degree, 49%
Average age	49	49
Years of experience	12	2

Bellman vs concierge salary

Bellmen and concierges have different pay scales, as shown below.

	Bellman	Concierge
Average salary	$30,889	$33,667
Salary range	Between $18,000 And $52,000	Between $26,000 And $43,000
Highest paying City	Philadelphia, PA	Los Angeles, CA
Highest paying state	North Dakota	California
Best paying company	Crescent Heights	Deloitte
Best paying industry	-	Hospitality

Differences between bellman and concierge education

There are a few differences between a bellman and a concierge in terms of educational background:

	Bellman	Concierge
Most common degree	Bachelor's Degree, 39%	Bachelor's Degree, 49%
Most common major	Business	Business
Most common college	-	Stanford University

Bellman vs concierge demographics

Here are the differences between bellmen' and concierges' demographics:

	Bellman	Concierge
Average age	49	49
Gender ratio	Male, 95.8% Female, 4.2%	Male, 38.5% Female, 61.5%
Race ratio	Black or African American, 12.2% Unknown, 5.4% Hispanic or Latino, 18.9% Asian, 7.4% White, 55.3% American Indian and Alaska Native, 0.7%	Black or African American, 12.5% Unknown, 6.0% Hispanic or Latino, 18.1% Asian, 7.6% White, 54.8% American Indian and Alaska Native, 0.9%
LGBT Percentage	12%	12%

Differences between bellman and concierge duties and responsibilities

Bellman example responsibilities.

Process cash and credit transactions through POS system.
Greet and assist guest with luggage and groceries.
Provide special assistance for VIP guests such as room deliveries, shuttle services, and ski storage.
Assist guests and other departments with the delivery of luggage, faxes, VIP errands, etc.
Monitor and maintain cleanliness, sanitation and organization of assign work areas including lobby lounge area and lobby restrooms as needed.
Maintain lobby area communicating cleanliness or engineering issues with the department concern.

Concierge example responsibilities.

Manage and maintain conference room availability and A/V support.
Manage email communications to/from members and administration to ensure superb customer service and seamless reservations for in house and outside services.
Greet and guide new patients through the initial registration process and logistics, eliminating first appointment frustrations and managing patient expectations.
Ensure accuracy of banquets and meetings by following BEO's and group resumes.
Complete requests for services (including; dry-cleaning, package deliveries, event planning, pet walking, etc .).
Provide superior customer service to all patients during registration process and family members while patients are in surgery and recovery.

Bellman vs concierge skills

Common bellman skills

Front Desk, 14%
Guest Rooms, 11%
Guest Luggage, 10%
Hotel Guests, 6%
Cleanliness, 6%
Customer Service, 6%

Common concierge skills

Reservations, 17%
Front Desk, 10%
Customer Service, 6%
Cleanliness, 6%
Good Judgment, 5%
Senior Care, 4%