Customer Experience Operations Manager
Benchling job in San Francisco, CA
Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. But moving at the new speed of science requires better technology. Benchling's mission is to unlock the power of biotechnology. The world's most innovative biotech companies use Benchling's R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market.
Come help us bring modern software to modern science.
ROLE OVERVIEW
As the CX Operations Manager at Benchling, you'll report to the Leader of CX Operations, collaborating with our Professional Services, Support, Account Management, Optimization Services, & Customer Success leaders and teams. Your role is pivotal in enhancing the efficiency and efficacy of our customer experience processes, systems, and tools. Operating at both strategic and hands-on levels, you'll spearhead initiatives spanning pre-sales scoping, implementation, post-live support, customer success, and renewal phases.
Partnering with various Ops teams across Benchling, including Business Technology, Sales, Finance, Product, and Engineering, you'll drive cross-functional processes to align with our company and departmental goals, contributing significantly to execution and optimization.
RESPONSIBILITIES
* Maintain and evolve CX dashboards and metrics visibility: Build and improve dashboards using Mode, Sigma, and other tools that help track team and customer outcomes. Own the production of accurate, timely data for executive reviews and decision-making.
* Manage and optimize CX tools: Administer, maintain, and improve workflows, automations, data integrity, and vendor relationships across our CX tooling stack (Salesforce, Zendesk, Certinia, Gainsight). Advocate for CX needs across the organization, including working with external vendors and internal Business Technology teams to prioritize CX requirements alongside other departmental initiatives.
* Drive AI-powered automation initiatives: Identify high-impact opportunities to automate manual CX workflows using AI tools like Claude, chatbots, and workflow automation. Partner with Engineering and Business Technology teams to scope, prioritize, and implement solutions that integrate with our existing CX stack (Zendesk, Gainsight, Salesforce). Define success metrics and measure impact on deflection rates, resolution time, cost savings, and team productivity.
* Drive cross-functional improvements: Serve as a cross-departmental problem solver. Understand the context of asks from Product, Sales, and other teams, and generate data to support CX in making informed decisions.
* Be the first-line connector for complex CX questions: Monitor channels like CX-discuss to identify common or complex CX questions. Answer when possible, route to the right team when not, and track recurring issues to drive systematic improvements.
* Keep CX updated on key initiatives: Ensure CX teams stay informed about product launches and strategic updates across the company. Create and distribute monthly newsletters highlighting key projects and developments.
QUALIFICATIONS
Must haves
* 5+ years in high-growth SaaS Customer Experience/Operations with direct experience in Customer Success, Professional Services, Support, or Renewals. You understand how these functions operate at scale. You understand how these functions operate at scale and can connect operational metrics to business outcomes (e.g. ARR, retention, etc).
* Systems and tools expertise: Hands-on experience with tools like CRMs (Salesforce), CS platforms (Gainsight, ChurnZero, Totango), PSA tools (Certinia, FinancialForce), or ticketing systems (Zendesk, Intercom, Freshdesk). You've driven tool adoption and managed vendor relationships.
* Data and reporting: Expert with Mode, Sigma, or similar BI tools. Strong SQL skills. You build executive-ready dashboards and translate data into actionable insights.
* AI fluency: Highly proficient with AI tools like Claude to rapidly prototype solutions and automate workflows. Comfortable with AI features in existing tools (Zendesk AI, Salesforce Einstein). You test ideas quickly and iterate based on feedback.
* Cross-functional execution: You deliver complex projects across multiple teams, scope requirements clearly, and drive alignment without direct authority. Strong communication skills with technical and business stakeholders.
* Technical fluency: You understand system integrations and work productively with Engineering and Business Technology teams. You write clear requirements and evaluate technical solutions (no coding required).
* Scalability mindset: You build processes that work at 2x scale while staying pragmatic about today's needs. You prototype fast, ship things, and iterate.
Nice to haves
* Familiarity with Benchling's product
* Previous experience as an Implementation Consultant, CSM, Account Manager/Renewals, or startup founder
* Biotech, life sciences, or regulated industry experience
* Revenue Operations or Sales Operations background
HOW WE WORK
We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).
SALARY RANGE
Benchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location. For this role the base salary range is $129,500 to $155,400.
To help you determine which zone applies to your location, please see this resource. If you have questions regarding a specific location's zone designation, please contact a recruiter for additional information.
Total Compensation includes the following:
* Competitive salary and equity
* Broad range of medical, dental, and vision plans for employees and their dependents
* Fertility healthcare and family-forming benefits
* Four months of fully paid parental leave
* 401(k) + Employer Match
* Commuter benefits for in-office employees and a generous home office set up stipend for remote employees
* Mental health benefits, including therapy and coaching, for employees and their dependents
* Monthly Wellness stipend
* Learning and development stipend
* Generous and flexible vacation
* Company-wide Winter holiday shutdown
* Sabbaticals for 5-year and 10-year anniversaries
#LI-Hybrid
#BI-Hybrid
#DNP
Benchling welcomes everyone.
We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.
Please be aware that Benchling will never request personal information, payment, or sensitive details outside of Greenhouse or via email. All official communications will come from an @benchling.com email address or from an approved vendor alias. If you are contacted by someone claiming to represent Benchling and are unsure of their legitimacy, please reach out to us at ************************************ to verify the communication.
Auto-ApplyEnablement Program Coordinator
Benchling job in San Francisco, CA
Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. But moving at the new speed of science requires better technology. Benchling's mission is to unlock the power of biotechnology. The world's most innovative biotech companies use Benchling's R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market.
Come help us bring modern software to modern science.
ROLE OVERVIEW
Benchling is building a best-in-class GTM Enablement function to scale our revenue organization toward becoming the defining platform for biotech R&D. We're looking for our first Enablement Program Coordinator -a former seller who understands what it's like to generate pipeline and can translate that experience into training that helps our GTM organization win in the market.
As an Enablement Program Coordinator you will be the architect behind the scenes-building the infrastructure, managing the tech stack, and orchestrating the programs that enable sellers to win. You've done it yourself as an SDR, AE, or in another GTM position -you know what it takes to ramp fast and consistently achieve your quota. This is a "hands-on" role for an operational expert who enjoys supporting front-line sellers by ensuring our global team has the right content, the right tools, and the right training to maintain sales excellence.
RESPONSIBILITIES
* Enablement Infrastructure Management: Own the administration, architecture, and maintenance of our LMS (Learning Management System) and CMS (Content Management System) while ensuring all sales assets are organized, up-to-date, and easily accessible.
* Program Management and Analysis: Build and structure learning paths; track and report on program health, tool adoption rates, and training completion to ensure enablement initiatives are driving measurable ROI.
* PG Tech Stack Ownership: Optimize and facilitate the usage of our Pipeline Generation solutions (e.g., email and call automation, contact enrichment, and other prospecting tools) including troubleshooting and maintenance.
* PG Enablement & Content: Partner with leadership to create, curate, and deliver high-impact content specifically designed to drive pipeline including scripts, sequences, campaigns, research playbooks, and value hypothesis creation.
* Event Orchestration: Coordinate the logistics and execution of high-stakes enablement events, including Bootcamps, Kick-Offs, and specialized skills workshops.
* Partner Enablement: Extend your impact beyond our internal teams by helping manage training programs for our strategic partners to ensure they are equipped to sell our platform effectively.
* AI Efficiency Exploration: Evaluate potential AI-native go-to-market tools that will help sellers and adjacent teams improve productivity.
QUALIFICATIONS
* Education: Bachelor's degree in Technology, Business, Communications, Information Systems, Biology, or a related field.
* Experience: 2+ years in Sales Enablement, Program Management, Product Marketing, or customer-facing role (SDR, AE, SE, etc.) within a B2B SaaS or AI-driven environment.
* Technical Proficiency: Proven experience working with LMS/CMS platforms and a modern Sales Tech Stack (email and call automation, contact enrichment, and other prospecting tools).
* Deep familiarity with Pipeline Generation best practices and outbound prospecting methodologies.
* Program Delivery: Experience coordinating large-scale training events and managing the lifecycle of a training program from design to delivery.
* Strategic Mindset: A proactive builder who doesn't just manage existing processes but looks for ways to automate and optimize workflows using AI.
* Mastery of standard business tools such as Excel/Sheets, PowerPoint/Slides, etc.
Nice to have:
* Familiarity with MEDDICC, Command of the Message, or other enterprise sales methodologies.
* Ability to build enablement programs from scratch, including content creation and curriculum design for diverse audiences.
* Exceptional presentation and facilitation skills, with the ability to make PG fun
* Strong cross-functional collaboration to work effectively with Product, Marketing, Sales, Customer Success, and the Partner ecosystem
* Background in life sciences domain or similar field.
HOW WE WORK
We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).
SALARY RANGE
Benchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location. For this role the base salary range is $81,000 - $115,000. In addition to base pay, this role is eligible to participate in the company's annual incentive plan, employees can earn an additional bonus of $101,250 to $143,750 based on individual and company performance.
Total Compensation includes the following:
* Competitive total rewards package
* Broad range of medical, dental, and vision plans for employees and their dependents
* Fertility healthcare and family-forming benefits
* Four months of fully paid parental leave
* 401(k) + Employer Match
* Commuter benefits for in-office employees and a generous home office set up stipend for remote employees
* Mental health benefits, including therapy and coaching, for employees and their dependents
* Monthly Wellness stipend
* Learning and development stipend
* Generous and flexible vacation
* Company-wide Winter holiday shutdown
* Sabbaticals for 5-year and 10-year anniversaries
#LI-Hybrid
#BI-Hybrid
#LI-DNP
Benchling welcomes everyone.
We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.
Please be aware that Benchling will never request personal information, payment, or sensitive details outside of Greenhouse or via email. All official communications will come from an @benchling.com email address or from an approved vendor alias. If you are contacted by someone claiming to represent Benchling and are unsure of their legitimacy, please reach out to us at ************************************ to verify the communication.
Auto-ApplySalesforce Admin
Benchling job in San Francisco, CA
Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. But moving at the new speed of science requires better technology. Benchling's mission is to unlock the power of biotechnology. The world's most innovative biotech companies use Benchling's R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market.
Come help us bring modern software to modern science.
ROLE OVERVIEW
We're seeking an experienced Salesforce Administrator to manage and optimize our Go-to-Market systems. Reporting to the Head of Business Technology, you'll partner with Sales, Revenue Operations, Deal Desk, and Accounting teams to enhance system functionality, drive automation, and support Benchling's growth. This role requires deep CPQ expertise, strong cross-functional collaboration skills, and an interest in integration technologies like Workato and AI-powered automation.
RESPONSIBILITIES
* Configure and maintain Salesforce Sales Cloud and CPQ, including product catalogs, pricing rules, and approval workflows
* Partner with Sales, Revenue Operations, Deal Desk, Accounting, and business stakeholders to translate requirements into technical solutions
* Manage user access, profiles, permission sets, and security controls
* Build and maintain system integrations using Workato or similar platforms
* Perform system audits, data audits, and error log checks; troubleshoot and resolve issues
* Document workflows, business requirements, technical specifications, and standard operating procedures
* Establish and maintain best practices for system configuration, data management, and governance
QUALIFICATIONS
* 8+ years hands-on Salesforce administration experience with Sales Cloud
* 4+ years deep Salesforce CPQ expertise (products, pricing, quotes, contracts)
* Experience with CLM solutions for document generation (Conga preferred)
* Strong understanding of Quote-to-Cash business processes and integration platforms (Workato preferred)
* Proven ability to translate business needs into technical solutions with excellent cross-functional collaboration skills
* Experience with change management across sandbox and production environments
* Bachelor's degree in Technology, Business, or related field
HOW WE WORK
We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).
HOW WE WORK
Flexible Hybrid Work: We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week.
SALARY RANGE
Benchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location. For this role the base salary range is $147,000 to $199,000.
To help you determine which zone applies to your location, please see this resource. If you have questions regarding a specific location's zone designation, please contact a recruiter for additional information.
Total Compensation includes the following:
* Competitive total rewards package
* Broad range of medical, dental, and vision plans for employees and their dependents
* Fertility healthcare and family-forming benefits
* Four months of fully paid parental leave
* 401(k) + Employer Match
* Commuter benefits for in-office employees and a generous home office set up stipend for remote employees
* Mental health benefits, including therapy and coaching, for employees and their dependents
* Monthly Wellness stipend
* Learning and development stipend
* Generous and flexible vacation
* Company-wide Winter holiday shutdown
* Sabbaticals for 5-year and 10-year anniversaries
#LI-Hybrid #LI-DNP
#BI-Hybrid
Benchling welcomes everyone.
We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.
Please be aware that Benchling will never request personal information, payment, or sensitive details outside of Greenhouse or via email. All official communications will come from an @benchling.com email address or from an approved vendor alias. If you are contacted by someone claiming to represent Benchling and are unsure of their legitimacy, please reach out to us at ************************************ to verify the communication.
Auto-ApplyScientific Enablement Lead
Benchling job in San Francisco, CA
Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. But moving at the new speed of science requires better technology. Benchling's mission is to unlock the power of biotechnology. The world's most innovative biotech companies use Benchling's R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market.
Come help us bring modern software to modern science.
ROLE OVERVIEW
Benchling is building a best-in-class GTM Enablement function to scale our revenue organization toward becoming the defining platform for biotech R&D. We're looking for our first Scientific Enablement Lead-a scientist who understands what it's like to work at the bench and can translate that experience into training that helps our GTM organization win in the market.
As a Scientific Enablement Lead, you'll bring the scientific credibility and technical depth our enablement team needs. You've done the science yourself-you know the pain points of manual data entry, disconnected systems, and compliance headaches that Benchling solves. Now you'll use that expertise to build product training, competitive intelligence, and enablement programs that accelerate how our GTM teams learn and sell. This is a high-impact builder role where your curiosity about both science and sales will define how Benchling's revenue organization masters our platform.
RESPONSIBILITIES
* Design and deliver technical product training for Solution Consultants, Account Executives, SDRs, Partners, and others drawing on your bench experience to make Benchling's value tangible and credible
* Author compelling product demonstration narratives connecting current state challenges to technical capabilities to ultimate business value and maintain the associated demo environment(s) to ensure quality and reliability for the field teams
* Build ongoing enablement content (playbooks, objection handling guides, etc.) that translates R&D workflows you've lived through into business value for different buyer personas
* Own competitive intelligence programs, including battlecards, competitor deep-dives, and win/loss analysis-leveraging your knowledge of Benchling and competitor products to help the field win
* Partner with Product Marketing, Product Management, and Sales Leadership to develop enablement programs for new product launches, ensuring the field can effectively position and demo new capabilities
* Deliver engaging live training sessions (virtual and in-person), workshops, and certification programs that build confidence and technical fluency across GTM teams
* Create onboarding curriculum for new GTM hires that accelerates time to productivity, with focus on biotech R&D workflows, Benchling's platform architecture, and competitive landscape
* Stay deeply curious about customer use cases, emerging scientific techniques, and how Benchling fits into the evolving R&D technology stack
* Support the enablement team by assisting with the technical components of systems including Content Management, Learning Management, spreadsheets, etc.
* Measure enablement impact through assessments, certification completion, and field feedback, iterating programs based on what drives revenue outcomes
QUALIFICATIONS
* MSc or PhD in life sciences (molecular biology, biochemistry, genomics, or related discipline)
* 3+ years of hands-on bench scientist experience in biotech, biopharma, or academic research-you've lived the workflows Benchling is built to support
* Deep knowledge of Benchling's platform and/or direct competitor products (Dotmatics, Revvity Signals, Sapio, etc.)
* Demonstrated aptitude for selling or influencing-whether through scientific presentations, cross-functional collaboration, or customer-facing roles
* Exceptional presentation and facilitation skills, with ability to make complex scientific concepts accessible and compelling
* Intellectual curiosity and a drive to continuously learn about new scientific techniques, customer challenges, and GTM best practices
* Ability to build enablement programs from scratch, including content creation and curriculum design for diverse audiences
* Strong cross-functional collaboration skills to work effectively with Product, Marketing, Sales, and Customer Success
* Mastery of standard business tools such as Excel/Sheets, PowerPoint/Slides, etc.
Nice to have:
* Prior work in enablement, training development, or instructional design
* Track record of competitive intelligence work or supporting complex sales cycles
* Familiarity with MEDDICC, Command of the Message, or other enterprise sales methodologies
* Experience with enablement platforms (FlockJay, Highspot, Seismic, Lessonly) and learning management systems
HOW WE WORK
We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).
SALARY RANGE
Benchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location. For this role the base salary range is $119,000 to $161,000. However, because this role is eligible to participate in Benchling's commission plan, it is common for employees in this role to receive total on-target earnings of $148,750 to $201,250.
Total Compensation includes the following:
* Competitive salary and equity
* Broad range of medical, dental, and vision plans for employees and their dependents
* Fertility healthcare and family-forming benefits
* Four months of fully paid parental leave
* 401(k) + Employer Match
* Commuter benefits for in-office employees and a generous home office set up stipend for remote employees
* Mental health benefits, including therapy and coaching, for employees and their dependents
* Monthly Wellness stipend
* Learning and development stipend
* Generous and flexible vacation
* Company-wide Summer & Winter holiday shutdown
* Sabbaticals for 5-year and 10-year anniversaries
#LI-Hybrid
#BI-Hybrid
#LI-DNP
Benchling welcomes everyone.
We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.
Please be aware that Benchling will never request personal information, payment, or sensitive details outside of Greenhouse or via email. All official communications will come from an @benchling.com email address or from an approved vendor alias. If you are contacted by someone claiming to represent Benchling and are unsure of their legitimacy, please reach out to us at ************************************ to verify the communication.
Auto-ApplyFull Stack, Application Platform (Experienced)
Benchling job in San Francisco, CA
Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. But moving at the new speed of science requires better technology. Benchling's mission is to unlock the power of biotechnology. The world's most innovative biotech companies use Benchling's R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market.
Come help us bring modern software to modern science.
ROLE OVERVIEW
The Application Platform team builds and provides a foundation for the rest of Benchling to build on, making it easy to guarantee that all applications on Benchling share mission-critical capabilities, and are secure and compliant by default. Our Application Platform is critical to enable Benchling to expand its footprint into new product areas, and support requirements for our enterprise customers.
We partner with product engineering to ensure our platform integrates seamlessly with scientist-facing Benchling products. As an engineer on the Application Platform team, you'll design and build systems that are foundational to Benchling's long-term growth and operational excellence. Your work will span across application and platform teams, directly influencing company-wide initiatives by enabling faster, safer, and more reliable software delivery for our customers.
RESPONSIBILITIES
Drive end-to-end delivery of large-scale application platform projects, from early-stage ideation with cross-functional partners in Product and Customer Success, to full rollout for end-users - seamlessly integrating with AI driven experiences where they add the most value.
Engineer across the full tech stack, architect robust admin backend and APIs, and build intuitive admin experiences that scale with our enterprise customers' evolving needs. Ensure high quality and performance of our systems through comprehensive testing & monitoring.
Collaborate deeply with product managers, designers, and engineering peers to craft thoughtful, high-impact products that truly serve our users.
Innovate boldly, launch entirely new product experiences from scratch, while also enhancing and refining our platform products to reach full enterprise grade maturity.
Drive the evolution of our product, platform, and team. As a member of the engineering team, you will be an integral part of how we mature our tooling, engineering processes, and hiring the best talent.
QUALIFICATIONS
8+ years of professional software engineering experience
Strong coding skills and engineering fundamentals - able to turn product requirements into well-architected, maintainable, and tested code
Experience building scalable, reliable systems with attention to performance and user impact
Leadership in engineering practices - drives and upholds high standards in testing, code quality, reviews, version control, and team development workflows
Proven ability to work across teams - partnering with product, design, and platform groups to ship cohesive solutions
Strategic problem solving - tackles complex, ambiguous technical challenges with a focus on long-term impact, scalability, and user value
Comfortable pushing back thoughtfully - advocate for technical solutions that improve quality, scalability, and maintainability
Experience mentoring others and contributing to team growth - through onboarding, pairing, and process improvement
Clear and effective communicator, especially in cross-functional settings
HOW WE WORK
We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).
SALARY RANGE
Benchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location. For this role the base salary range is $186,622 to $252,488.
To help you determine which zone applies to your location, please see this resource. If you have questions regarding a specific location's zone designation, please contact a recruiter for additional information.
Total Compensation includes the following:
Competitive total rewards package
Broad range of medical, dental, and vision plans for employees and their dependents
Fertility healthcare and family-forming benefits
Four months of fully paid parental leave
401(k) + Employer Match
Commuter benefits for in-office employees and a generous home office set up stipend for remote employees
Mental health benefits, including therapy and coaching, for employees and their dependents
Monthly Wellness stipend
Learning and development stipend
Generous and flexible vacation
Company-wide Winter holiday shutdown
Sabbaticals for 5-year and 10-year anniversaries
#LI-Hybrid
#BI-Hybrid
#LI-KW1
Benchling welcomes everyone. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.
Please be aware that Benchling will never request personal information, payment, or sensitive details outside of Greenhouse or via email. All official communications will come from an @benchling.com email address or from an approved vendor alias. If you are contacted by someone claiming to represent Benchling and are unsure of their legitimacy, please reach out to us at ************************************ to verify the communication.
Auto-ApplyProduct Designer, Chemistry
Benchling job in San Francisco, CA
Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. But moving at the new speed of science requires better technology. Benchling's mission is to unlock the power of biotechnology. The world's most innovative biotech companies use Benchling's R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market.
Come help us bring modern software to modern science.
ROLE OVERVIEW
The Product Design team at Benchling is committed to building user experiences that support the scientists who are solving the world's most important problems. Our work has a direct impact on making scientific workflows more efficient while improving the quality of that research-ultimately helping to drive the biotech revolution.
We're looking for an experienced Product Designer to help build Benchling's small molecule solution, enabling scientists to discover and develop small molecules and hybrid modalities with the same power and collaboration Benchling brings to biologics. You will own the strategy, roadmap, and execution for this critical product area, working cross-functionally with scientists, engineers, designers, and GTM teams to bring new capabilities to life.
RESPONSIBILITIES
Work with Product Management and Engineering teams to define product strategy, scope, and prioritization in a startup-like environment
Work through product problems from definition and opportunity to shipping features to our customers
Design and prototype multiple ideas quickly to validate product directions
Own the design for high-impact initiatives from research through implementation
QUALIFICATIONS
5+ years of experience* driving the design of software products, ideally SaaS, while maintaining a relentless focus on the user
A strong portfolio of relevant design work that conveys an ability to ship successful products
A track record of working with and simplifying complex product architectures or workflows
Strong communication skills and ability to explain the reasoning behind complex decisions
Experience contributing to a design system for complex software products
Experience working with Product Management, Engineers, and fellow Designers in an agile environment
A background with lab work, scientific research, or healthcare will serve you well in this role-but it is not a requirement.
HOW WE WORK
We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).
SALARY RANGE
Benchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location. For this role the base salary range is $153,000 to $230,000.
Total Compensation includes the following:
Competitive total rewards package
Broad range of medical, dental, and vision plans for employees and their dependents
Fertility healthcare and family-forming benefits
Four months of fully paid parental leave
401(k) + Employer Match
Commuter benefits for in-office employees and a generous home office set up stipend for remote employees
Mental health benefits, including therapy and coaching, for employees and their dependents
Monthly Wellness stipend
Learning and development stipend
Generous and flexible vacation
Company-wide Winter holiday shutdown
Sabbaticals for 5-year and 10-year anniversaries
#LI-Hybrid
#BI-Hybrid
#EN-1
Benchling welcomes everyone. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.
Please be aware that Benchling will never request personal information, payment, or sensitive details outside of Greenhouse or via email. All official communications will come from an @benchling.com email address or from an approved vendor alias. If you are contacted by someone claiming to represent Benchling and are unsure of their legitimacy, please reach out to us at ************************************ to verify the communication.
Auto-ApplyTotal Rewards Manager, Compensation Lead
Benchling job in San Francisco, CA
Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. But moving at the new speed of science requires better technology. Benchling's mission is to unlock the power of biotechnology. The world's most innovative biotech companies use Benchling's R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market.
Come help us bring modern software to modern science.
ROLE OVERVIEW
We're looking for a sharp, execution-focused compensation professional to join our growing People team. This role reports to our VP of People Operations and works closely with People Partners, Recruiting, and Finance to design and operate Benchling's global compensation programs.
We're a growing team that moves fast, wears multiple hats, and builds scalable solutions. You'll have meaningful ownership over compensation strategy and programs while partnering across the business.
RESPONSIBILITIES
Design and maintain Benchling's global compensation framework, including job architecture, leveling, and pay bands across all functions
Lead merit, promotion, and off-cycle compensation planning cycles-partnering with Finance and leadership to manage budget and ensure consistency
Conduct market analysis and benchmarking using survey data to inform competitive positioning and make recommendations on pay structure adjustments
Partner with Recruiting and hiring managers on offer strategy, competitive market intelligence, and compensation for new roles
Serve as subject matter expert for People Partners and managers-advising on pay decisions, equity grants, job evaluations, and policy interpretation
Build reporting and analytics that surface compensation trends, pay equity insights, and risks or opportunities across the organization
Own compensation communications and enablement-translating complex programs into clear guidance for employees and managers
QUALIFICATIONS
5+ years of hands-on compensation experience including job leveling, market pricing, merit planning, and data analysis
Strong technical skills-comfortable working in Excel/Google Sheets, HRIS systems, and compensation survey tools (Radford, Pave, or similar)
Experience at a high-growth tech, ideally Series C through pre-IPO stage
Ability to operate independently and drive projects end-to-end with minimal oversight
Clear, direct communicator who can translate technical compensation concepts for non-technical audiences
Detail-oriented with strong judgment on when to escalate and when to decide
Comfortable with ambiguity and shifting priorities-you build the plane while flying it
HOW WE WORK
We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).
SALARY RANGE
Benchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location. For this role the base salary range is $169,129 - $247,127.
Total Compensation includes the following:
Competitive total rewards package
Broad range of medical, dental, and vision plans for employees and their dependents
Fertility healthcare and family-forming benefits
Four months of fully paid parental leave
401(k) + Employer Match
Commuter benefits for in-office employees and a generous home office set up stipend for remote employees
Mental health benefits, including therapy and coaching, for employees and their dependents
Monthly Wellness stipend
Learning and development stipend
Generous and flexible vacation
Company-wide Winter holiday shutdown
Sabbaticals for 5-year and 10-year anniversaries
#LI-Hybrid
#BI-Hybrid
#LI-DT1
Benchling welcomes everyone. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.
Please be aware that Benchling will never request personal information, payment, or sensitive details outside of Greenhouse or via email. All official communications will come from an @benchling.com email address or from an approved vendor alias. If you are contacted by someone claiming to represent Benchling and are unsure of their legitimacy, please reach out to us at ************************************ to verify the communication.
Auto-ApplyProduct Marketing Manager, Development
Benchling job in San Francisco, CA
Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. But moving at the new speed of science requires better technology. Benchling's mission is to unlock the power of biotechnology. The world's most innovative biotech companies use Benchling's R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market.
Come help us bring modern software to modern science.
ROLE OVERVIEW
Benchling is seeking a dynamic and highly accomplished Product Marketing Manager, Development. This is a senior-level Individual Contributor (IC) role that will play a critical part in defining our market presence and driving the success of our products focused on the Development phase of the biotech lifecycle. This includes domains such as: Process Development, Analytical Development, Bioanalytical, CMC, QC, and other GxP regulated labs.
In this strategic role, you will define and champion the overall market positioning and narrative for Benchling, establishing the company as a thought leader in the Development space. You will be the expert on your market, customers, and products, translating complex scientific and technical capabilities into compelling stories that accelerate adoption and revenue. You will ensure Benchling's value proposition resonates with both technical audiences-from process development scientists and bioanalytical experts-to IT leaders enabling transformative workflows across Development.
RESPONSIBILITIES
As the Product Marketing Manager, Development, you will:
* Define and champion market strategy: Develop overall market positioning and narrative for Benchling in the Development space (Process Development, CMC, Bioanalytical, Regulated Labs, etc.).
* Narrative and messaging: Build messaging that generates crisp, compelling narratives and content assets for our customers and prospects, ensuring differentiation across the Development portfolio.
* Go-to-Market (GTM) execution: Own and execute the GTM strategy that accelerates adoption and revenue for new and existing products in the Development portfolio. This includes defining and enforcing processes that bring products to market successfully, ensuring field readiness, and scaling GTM across multiple product lines.
* Content and sales enablement: Develop and deliver world-class enablement and training materials (e.g., presentations, competitive guides) that equip Sales, Solutions, and Customer teams with the conviction and clarity needed to drive successful outcomes, partnering closely with the Sales Enablement team.
* Market intelligence: Conduct and synthesize internal and external research and discovery around customer segments, market trends, and use cases. Serve as the internal voice of the customer and expert on the competitive landscape.
* Product influence: Influence product roadmap decisions at a strategic level, ensuring product development aligns with the most impactful market opportunities and customer needs.
* Cross-functional alignment: Collaborate with Product, Sales, and Strategy to align on goals, launch plans, KPIs, and performance measurements. Bring clarity to ambiguity and align cross-functional teams.
QUALIFICATIONS
* Education: BA or equivalent undergraduate degree; advanced degree preferred (scientific, technical, or business).
* Experience: 10+ years professional experience in product marketing or marketing roles with deep experience in high-growth B2B AI/SaaS/Tech organizations. Comparable biotech industry experience will also be considered and valued.
* Domain expertise: Well versed in the Development phase of biotechnology product development, which includes process development, CMC, bioanalytical, and regulated lab environments. Must have 2+ years of direct exposure to one or more of these areas, with a demonstrated ability to learn new facets of the industry.
* Cross-functional communication: Excellent communication skills with the ability to synthesize complex information into clear and concise presentations and plans spanning field enablement, product collateral, customer decks, product demonstrations, and conference presentations.
* Product curiosity: Deep curiosity for the software products used to drive cutting-edge biotech R&D, including emerging AI and data technologies. Prior Benchling experience is a plus.
Representative profiles that lend themselves well to this role:
* Product Marketer with Development experience: Direct experience as a Product Marketer in a leading AI/SaaS/tech company with strong exposure into the biotech market, including development phase applications (process development, regulated labs, etc.).
* Biotech industry R&D with strong internal/external communication experience: Direct experience working in the biotech industry in Development or R&D IT, having used Benchling (or comparable cloud/AI technologies), and possessing significant experience communicating, presenting, and enabling others (i.e., typical product marketing responsibilities).
* Client Partner or Engagement Manager from a Scientific Software Consultancy: Experience in an advisory role (e.g., consultant) for technology delivery into Development use cases, with deep domain knowledge of the technology and processes used across development, and responsibility for client presentations, implementations, and training (i.e., typical product marketing responsibilities).
* Former Biotech or Pharma Strategy Consultant (e.g., McKinsey, BCG, IQVIA, Deloitte Life Sciences) with digital or Development focus. Developed and delivered executive-level narratives, competitive insights, and influencing technology investment decisions.
HOW WE WORK
We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).
SALARY RANGE
Benchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location. For this role the base salary range is $191,250 to $258,750.
To help you determine which zone applies to your location, please see this resource. If you have questions regarding a specific location's zone designation, please contact a recruiter for additional information.
Total Compensation includes the following:
* Competitive total rewards package
* Broad range of medical, dental, and vision plans for employees and their dependents
* Fertility healthcare and family-forming benefits
* Four months of fully paid parental leave
* 401(k) + Employer Match
* Commuter benefits for in-office employees and a generous home office set up stipend for remote employees
* Mental health benefits, including therapy and coaching, for employees and their dependents
* Monthly Wellness stipend
* Learning and development stipend
* Generous and flexible vacation
* Company-wide Winter holiday shutdown
* Sabbaticals for 5-year and 10-year anniversaries
#LI-Hybrid
#BI-Hybrid
#LI-TD1
Benchling welcomes everyone.
We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.
Please be aware that Benchling will never request personal information, payment, or sensitive details outside of Greenhouse or via email. All official communications will come from an @benchling.com email address or from an approved vendor alias. If you are contacted by someone claiming to represent Benchling and are unsure of their legitimacy, please reach out to us at ************************************ to verify the communication.
Auto-ApplyBT Operations Engineer
Benchling job in San Francisco, CA
Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. But moving at the new speed of science requires better technology. Benchling's mission is to unlock the power of biotechnology. The world's most innovative biotech companies use Benchling's R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market.
Come help us bring modern software to modern science.
ROLE OVERVIEW
We're looking for a BT Operations Engineer to join our Business Technology (BT) team and help keep our people, systems, and tools running smoothly. In this role, you'll be the go-to problem solver for technology needs across the company; supporting everything from Helpdesk requests and device management to SaaS administration and onboarding.
You'll work hands-on with modern cloud and collaboration platforms like Okta, Google Workspace, Jira, Slack, and Zoom, while also partnering with teams in Workplace, Security, and BT Engineering to improve how we deliver BT services. Every day brings a new challenge, whether it's troubleshooting a system issue, streamlining an access workflow, or helping shape how employees experience technology at Benchling.
This is a great opportunity for someone who's passionate about technology, loves helping others succeed, and wants to grow their career in a fast-paced, SaaS-driven environment. If you take pride in solving problems, improving systems, and finding ways to make work better for everyone - you'll fit right in here.
RESPONSIBILITIES
Provide Tier 1 Helpdesk support including software, hardware, application access, AV, and networking in our SF Office as well as our remote, Boston, and Zurich offices
Administer a variety of SaaS applications including but not limited to Okta, Google Workspace, Slack, Jira, Zoom, Office365
Occasionally assist with the onboarding process including preparing and deploying systems, and leading our new hire orientation locally
Assist with BT projects within BT Operations and BT Engineering including identity and access management, client platform, and AV
Assist with ITAM functions, including but not limited to, inventory, purchasing, and asset management
Work closely with Workplace, Information Security, and other cross-functional teams on relevant initiatives and daily operations
Monitor and maintain our Helpdesk service level agreements (SLAs) including first response and full resolution
Develop and maintain BT Operations documentation
QUALIFICATIONS
2+ years experience troubleshooting hardware, software, and systems in a corporate environment supporting Mac OS and Windows
Experience with IAM platforms, specifically Okta or similar
Experience with ITSM, specifically Jira Service Management or any Helpdesk ticketing system
Experience with endpoint management tools such as Jamf, Intune, AWS Workspace, and WorkspaceONE
Excellent communication skills and customer service attitude
You are motivated by helping others succeed. When things break - and they will - you are eager and able to help fix things. You like thinking of ways to improve efficiency or bring delight to the people you work with
You know that the internet is a scary place, understand security concepts, and can put them into action to protect us and our users
You are a technology enthusiast who is always excited to learn about new apps, devices, and ways to do things better. Requirements can vary depending on leveling and scope
Nice to have:
Experience ideally working in a SaaS-based environment
Experience with video conferencing and AV systems
Experience with network troubleshooting
HOW WE WORK
We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).
SALARY RANGE
Benchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location. For this role the base salary range is $80,750 to $109,250.
To help you determine which zone applies to your location, please see this resource. If you have questions regarding a specific location's zone designation, please contact a recruiter for additional information.
Total Compensation includes the following:
Competitive total rewards package
Broad range of medical, dental, and vision plans for employees and their dependents
Fertility healthcare and family-forming benefits
Four months of fully paid parental leave
401(k) + Employer Match
Commuter benefits for in-office employees and a generous home office set up stipend for remote employees
Mental health benefits, including therapy and coaching, for employees and their dependents
Monthly Wellness stipend
Learning and development stipend
Generous and flexible vacation
Company-wide Winter holiday shutdown
Sabbaticals for 5-year and 10-year anniversaries
#LI-Hybrid
#BI-Hybrid
#LI-KW2
Benchling welcomes everyone. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.
Please be aware that Benchling will never request personal information, payment, or sensitive details outside of Greenhouse or via email. All official communications will come from an @benchling.com email address or from an approved vendor alias. If you are contacted by someone claiming to represent Benchling and are unsure of their legitimacy, please reach out to us at ************************************ to verify the communication.
Auto-ApplySoftware Engineer, Intern (Summer 2026)
Benchling job in San Francisco, CA
Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. But moving at the new speed of science requires better technology. Benchling's mission is to unlock the power of biotechnology. The world's most innovative biotech companies use Benchling's R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market.
Come help us bring modern software to modern science.
ROLE OVERVIEW
We're looking for Software Engineer interns to join our Summer 2026 intern class in San Francisco. As an intern, you'll be entrusted with a significant degree of ownership to work on either platform and infrastructure or product and application teams. You'll learn to design complex and highly scalable products and systems that will directly impact our customers or other Benchlings!
RESPONSIBILITIES
You will own a project end-to-end, from initial design, to prototype, to large-scale rollout. You might:
* Design and implement backend models and API endpoints for complex scientific workflows.
* Build and operate rich frontend components and visualizations.
* Design and build a platform framework or infrastructure tool for other Benchling engineers to use.
QUALIFICATIONS
Must haves:
* Current enrollment in a BS/MS degree in computer science and/or STEM fields with an expected graduation date between Dec 2026 and Summer 2027.
* A prior software engineering internship or similar experience.
* Strong abilities in problem solving and iterating on feedback.
* A desire to have ownership over building key pieces of product and/or platform.
Nice to haves:
* Passion for learning about life science.
HOW WE WORK
We offer a hybrid work arrangement that prioritizes in-office collaboration. Interns are expected to be on-site 4 days per week.
SALARY RANGE
Benchling takes a market-based approach to pay. For this role, the hourly pay is $60.00 per hour.
#LI-Hybrid
#BI-Hybrid
#LI-DNP
Benchling welcomes everyone.
We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.
Please be aware that Benchling will never request personal information, payment, or sensitive details outside of Greenhouse or via email. All official communications will come from an @benchling.com email address or from an approved vendor alias. If you are contacted by someone claiming to represent Benchling and are unsure of their legitimacy, please reach out to us at ************************************ to verify the communication.
Auto-ApplyRevOps Systems Manager
Benchling job in San Francisco, CA
Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. But moving at the new speed of science requires better technology. Benchling's mission is to unlock the power of biotechnology. The world's most innovative biotech companies use Benchling's R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market.
Come help us bring modern software to modern science.
ROLE OVERVIEW
Own Benchling's GTM tech stack end-to-end. Set the strategy, govern the tools, and run execution. You will be the business owner for Salesforce and the wider revenue app ecosystem (Gong, SalesLoft, Clay, Champify, etc.) , driving process design, data quality, integrations, and change management. You'll serve as the connective tissue across RevOps, BizTech, Deal Desk, Marketing Ops, Finance, Security, and vendors to deliver a clean, scalable, compliant GTM engine. Help bring Benchling's already proven GTM tech stack to the next level.
RESPONSIBILITIES
GTM Tech Stack Strategy & Ownership
* Set strategy: Define the 12-24 month GTM tooling vision, architecture, and roadmap tied to pipeline, conversion, NDR, and efficiency goals.
* Own the stack: Serve as business admin for core systems (Salesforce + CPQ/CLM, MAP, sales engagement, routing, enrichment, forecast, conversation intelligence, ABM, PLG, marketplace).
* Program manage: Lead new tool evaluations, vendor selection, contracting, and implementations. Drive timeline, budget, and adoption.
* Integrations & data: Partner with BizTech on integration patterns (Snowflake, ETL, middleware). Enforce data standards, dedupe, routing, and SLAs.
* Governance: Run intake, prioritization, and change control. Publish roadmap and release notes.
* Security & compliance: Coordinate audits, permissions, SOX-relevant controls, and least-privilege roles.
* Enablement: Create admin docs, field guides, and training. Measure adoption and retire unused tech.
* Measurement: Define success metrics for every tool and release. Instrument dashboards for uptime, usage, data quality, and business impact.
* Cost discipline: Maintain the vendor catalog, renewals, and ROI. Consolidate tooling where sensible.
GTM Tool Administration
* Field Support: Provide non-technical support to field teams for process-related inquiries and issues regarding the GTM tech stack.
* Tool Administration: Administer various GTM tools, including: Sigma, Gong, People.ai, SalesLoft, and other pipeline generation tools.
* Documentation: Create and disseminate GTM tooling process documentation, release notes, and communications to the field regarding tooling changes and enhancements.
Cross-Functional Collaboration
* Process design: Translate business requirements into scalable process and metadata models. Write BRDs, own UAT, and ship.
* X-Functional Partnership: Collaborate with the Business Technology team to plan and prioritize the GTM systems enchantment and requests.
* Deal Desk partnership: Ensure quote-to-cash accuracy across CPQ, pricing, approvals, SKU hygiene, and downstream finance.
* GTM Advocacy: Advocate for the needs and priorities of Marketing, Sales, and CX Operations in discussions with Business Technology, and Data Analytics & Science, facilitating alignment on goals and strategies
QUALIFICATIONS
* 5+ years in RevOps/GTM Systems or Business Systems, including 3+ years owning Salesforce for a B2B SaaS sales org.
* Proven roadmap ownership from strategy → requirements → build → launch → adoption at $50M-$500M+ ARR scale.
* Deep hands-on with: Salesforce (objects, validation), forecasting, territory/routing (e.g., LeanData), enrichment (Clay, LeadIQ), sales engagement (Outreach/Salesloft), CLM/CPQ, , analytics (Snowflake + BI), middleware (Workato/Tray/MuleSoft).
* Strong quote-to-cash and SKU discipline; understands approvals, pricing, billing handoffs, and marketplace motions.
* Integration and data chops: schemas, IDs, sync cadence, error handling, and data quality frameworks.
* Excellent program management: backlog triage, RAID logs, vendor management, and crisp status comms.
* Governance mindset: intake, prioritization, change control, documentation, and enablement.
* Ability to translate GTM strategy into systems design with measurable business outcomes.
* Clear communicator across execs, admins, and end users. Low-ego, high-ownership operator.
Nice to Have
* Experience in life sciences or other complex enterprise sales.
* Admin certifications (Salesforce Admin/Advanced Admin, Marketo, Workato).
HOW WE WORK
We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).
SALARY RANGE
Benchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location. For this role the base salary range is $123,080 - $166,520.
Total Compensation includes the following:
* Competitive total rewards package
* Broad range of medical, dental, and vision plans for employees and their dependents
* Fertility healthcare and family-forming benefits
* Four months of fully paid parental leave
* 401(k) + Employer Match
* Commuter benefits for in-office employees and a generous home office set up stipend for remote employees
* Mental health benefits, including therapy and coaching, for employees and their dependents
* Monthly Wellness stipend
* Learning and development stipend
* Generous and flexible vacation
* Company-wide Winter holiday shutdown
* Sabbaticals for 5-year and 10-year anniversaries
#LI-Hybrid
#BI-Hybrid
#LI-DNP
Benchling welcomes everyone.
We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.
Please be aware that Benchling will never request personal information, payment, or sensitive details outside of Greenhouse or via email. All official communications will come from an @benchling.com email address or from an approved vendor alias. If you are contacted by someone claiming to represent Benchling and are unsure of their legitimacy, please reach out to us at ************************************ to verify the communication.
Auto-ApplySecurity Engineer
Benchling job in San Francisco, CA
Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. But moving at the new speed of science requires better technology. Benchling's mission is to unlock the power of biotechnology. The world's most innovative biotech companies use Benchling's R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market. Come help us bring modern software to modern science. ROLE OVERVIEW As a Security Engineer at Benchling, you will be joining a team responsible for supporting the security program and safeguarding some of society's most sensitive data. Our team's scope spans from building and maintaining internal security tools to managing mission critical security infrastructure which ensures the overall security of our enterprise environment for employees and customers. We're looking for experienced builders who are excited to lead complex projects, mentor teammates, and drive architectural decisions that will shape robust security solutions scaling with Benchling as we continue to grow. RESPONSIBILITIES * Leading the architecture and development of security tools and infrastructure to support Benchling's security mission, owning complex projects end-to-end from planning through delivery. * Collaborate with Product Security Engineers and Software Engineers to identify, design, and implement security features and controls in our AWS cloud infrastructure. * Lead technical partnerships with Product Security Engineers and Software Engineers to identify, design, and implement security features and controls in our AWS cloud infrastructure, serving as the primary technical point of contact for security engineering initiatives. * Driving alignment across multiple engineering teams on internal and customer-facing security and privacy initiatives, proactively identifying trade-offs and risks to ensure security data accessibility, quality, and reliability are addressed. * Support security detection and response efforts by contributing to detections, automation, and investigations. * Research, evaluate, and advocate for new security tools (both in-house and third-party), estimating their potential impact and ensuring they meet Benchling's security needs. * Researching new detection mechanisms for attack vectors and techniques relevant to our space and presenting findings to both internal and external audiences. * Defining and operationalizing processes for data mining, data modeling, and data production that establish standards across security engineering. * Guide the development of processes to ensure the quality and reliability of security data. * Mentor Security Engineers on your team, providing technical guidance, actionable code reviews, and career development support to help them grow their skills and impact. * Proactively identify and fix long-term, impactful problems within the security program, anticipating challenges before they become critical issues. QUALIFICATIONS *
6+ years of experience in Security Engineering or a related role, with exposure to various security tools and technologies. * Deep domain expertise in security engineering sufficient to anticipate implications on adjacent fields. * Strong software engineering skills with ability to design maintainable systems and provide architectural guidance to others. * Deep expertise in AWS cloud infrastructure and security services, sufficient to architect complex multi-service solutions. * Familiarity with modern infrastructure technologies such as: Docker, Terraform, CloudFormation, Kinesis. * Demonstrated ability to own multi-quarter initiatives from planning to completion with minimal guidance. * Proven mentorship experience, having successfully coached junior engineers to higher performance. * Proven leadership in cross-functional initiatives, with ability to manage stakeholders and drive consensus, with the ability to work cross-functionally with other teams, including software and infrastructure engineering. * Strong communication skills, with the ability to influence both technical and non-technical audiences. * Understands Security trade-offs and prioritizations across the organization, identifies gaps in team priorities based on longer-term product and company goals. * Exercises user empathy and understands how work impacts internal and external stakeholders. NICE TO HAVE * Experience as a technical leader on a security team, either formally or informally * Track record of defining and operationalizing team processes, standards, or best practices * Public presence through security conference talks, blog posts, open-source contributions, or industry publications * Experience with RFC writing and technical design documentation for large initiatives * Participation in hiring programs including interview process design and sourcing HOW WE WORK We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday). SALARY RANGE Benchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location. For this role the base salary range is $208,000 to $281,000 To help you determine which zone applies to your location, please see this resource. If you have questions regarding a specific location's zone designation, please contact a recruiter for additional information. Total Compensation includes the following: * Competitive total rewards package * Broad range of medical, dental, and vision plans for employees and their dependents * Fertility healthcare and family-forming benefits * Four months of fully paid parental leave * 401(k) + Employer Match * Commuter benefits for in-office employees and a generous home office set up stipend for remote employees * Mental health benefits, including therapy and coaching, for employees and their dependents * Monthly Wellness stipend * Learning and development stipend * Generous and flexible vacation * Company-wide Winter holiday shutdown * Sabbaticals for 5-year and 10-year anniversaries #LI-Hybrid #BI-Hybrid #LI-CG1 Benchling welcomes everyone. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. We are an equal opportunity employer. That means we don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance. Please be aware that Benchling will never request personal information, payment, or sensitive details outside of Greenhouse or via email. All official communications will come from an @benchling.com email address or from an approved vendor alias. If you are contacted by someone claiming to represent Benchling and are unsure of their legitimacy, please reach out to us at ************************************ to verify the communication.
Auto-ApplyEvents Marketing Manager
Benchling job in San Francisco, CA
Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. But moving at the new speed of science requires better technology. Benchling's mission is to unlock the power of biotechnology. The world's most innovative biotech companies use Benchling's R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market.
Come help us bring modern software to modern science.
ROLE OVERVIEW
We are seeking an experienced and strategic Events Marketing Manager to join our Demand Generation team and help drive pipeline growth, customer engagement, and brand awareness across North America. In this role, you will report to the Head of Demand Generation, AMER, and take ownership of strategy, planning, and execution for all third-party events - including industry conferences, partner events, and trade shows.
You will also lean in to support field-led and customer-facing events (such as executive forums, user groups, and major customer summits) as business needs require. This role requires a strong blend of creativity, operational excellence, cross-functional collaboration with sales, marketing and product teams, and analytical rigor to ensure our event investments deliver measurable business impact.
RESPONSIBILITIES
* Develop and execute an annual event strategy and roadmap across third-party conferences, partner events, and trade shows, in alignment with marketing priorities, sales objectives and target personas.
* Collaborate closely with sales, SDRs, product marketing, brand, and creative teams to ensure event goals, messaging, and deliverables are aligned and impactful.
* Own end-to-end event management - from sponsorship evaluation and contract negotiation to logistics, booth design, lead management, and post-event follow-up.
* Evaluate and recommend new event opportunities to expand our presence in key markets and verticals.
* Support field and customer events (including user groups, customer summits, and regional roadshows) as part of the broader go-to-market strategy.
* Manage vendor relationships and negotiate cost-effective contracts that maximize ROI while maintaining brand quality and consistency.
* Define, track, and report key event KPIs such as leads generated, MQLs/SQLs, pipeline impact, and ROI, using insights to optimize future programs.
* Drive continuous improvement through data-driven analysis, stakeholder feedback, and best practice sharing across teams.
QUALIFICATIONS
* 5+ years of experience in event marketing and/or field marketing, preferably in B2B or SaaS environments.
* Proven success managing third-party events - including trade shows, conferences, and partner events - from strategy through execution.
* Strong project management skills, with the ability to handle multiple events simultaneously while maintaining attention to detail and deadlines.
* Demonstrated experience with vendor management, contract negotiation, and budget oversight.
* Familiarity with marketing automation and CRM systems (such as Salesforce, HubSpot, or Marketo).
* Excellent communication and collaboration skills - comfortable working cross-functionally with marketing, sales, and product teams across time zones.
* Data-driven mindset, with experience measuring event performance and leveraging insights to drive improvement.
* Apply AI to optimize event performance, identify trends, and continuously improve targeting and engagement strategies.
* Ability to thrive in a fast-paced, dynamic environment, adapting quickly to shifting priorities and business needs.
Nice to have:
* Experience supporting customer or field marketing events (e.g., roadshows, executive roundtables, user conferences).
* Experience using AI or automation tools within event marketing (e.g., for audience targeting, personalization, or post-event analytics) is a strong plus.
* Background in partner or ecosystem marketing.
HOW WE WORK
We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).
SALARY RANGE
Benchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location. For this role the base salary range is $123,000 to $166,750.
To help you determine which zone applies to your location, please see this resource. If you have questions regarding a specific location's zone designation, please contact a recruiter for additional information.
Total Compensation includes the following:
* Competitive total rewards package
* Broad range of medical, dental, and vision plans for employees and their dependents
* Fertility healthcare and family-forming benefits
* Four months of fully paid parental leave
* 401(k) + Employer Match
* Commuter benefits for in-office employees and a generous home office set up stipend for remote employees
* Mental health benefits, including therapy and coaching, for employees and their dependents
* Monthly Wellness stipend
* Learning and development stipend
* Generous and flexible vacation
* Company-wide Winter holiday shutdown
* Sabbaticals for 5-year and 10-year anniversaries
#LI-Hybrid
#BI-Hybrid
#LI-TD1
Benchling welcomes everyone.
We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.
Please be aware that Benchling will never request personal information, payment, or sensitive details outside of Greenhouse or via email. All official communications will come from an @benchling.com email address or from an approved vendor alias. If you are contacted by someone claiming to represent Benchling and are unsure of their legitimacy, please reach out to us at ************************************ to verify the communication.
Auto-ApplyTechnical Solution Architect
Benchling job in San Francisco, CA
Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. But moving at the new speed of science requires better technology. Benchling's mission is to unlock the power of biotechnology. The world's most innovative biotech companies use Benchling's R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market.
Come help us bring modern software to modern science.
ROLE OVERVIEW
We're looking for a Technical Solutions Architect with expertise across life sciences R&D and complex software systems, working as the key technical partner to both customer and internal engineering teams to design and deliver impactful solutions that drive scientific progress.
In this role, you will work with customer developers and IT leaders, using your extensive knowledge of Benchling, modern SaaS technologies, and complex scientific processes ensure successful integration of Benchling within complex IT ecosystems. You will be responsible for scoping end user requirements, designing solutions, and ensuring the successful delivery of custom automation and integration solutions for Benchling users.
RESPONSIBILITIES
* Lead technical consulting engagements with IT professionals at the cutting edge of biotechnology to understand their IT landscape (e.g., scientific/informatics software and instruments) and recommend how best Benchling can enable their informatics vision.
* Design, prototype, and oversee the delivery of cloud-based integrations and automations on top of Benchling's developer platform.
* Engage cross-functionally with product and engineering to communicate customer feedback, and align proposed solutions with Benchling roadmap and feature availability.
* Collaborate with project and implementation managers to enable complex rollouts at large enterprise customers, proactively identifying technical risks and product gaps and designing solutions around them.
* Build and deliver convincing demos or POCs during initial stages of implementation projects to ensure stakeholder alignment, on proposed solutions.
* Leverage industry and project experience to contribute to Benchling's technical documentation, and developer platform product roadmap.
QUALIFICATIONS
* B.S in a life sciences discipline or engineering/computer science
* 5+ years of client-facing software implementation and/or consulting experience, with demonstrated success managing enterprise-scale SaaS projects.
* Comfortable using REST APIs and Python to design and build integration demos, and write and share example code with customer Developers.
* Demonstrated success in technical leadership and conceptual modeling to turn complex and abstract concepts into technical assets.
* Familiar with modern cloud software development processes, tools, and architectures.
* Excellent communication and collaboration skills, with the ability to present complex technical solutions clearly to diverse audiences and work effectively across internal teams.
* Ability to travel to customer sites up to 10-20% based on customer and project needs.
HOW WE WORK
We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).
HOW WE WORK
Flexible Hybrid Work: We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week.
SALARY RANGE
Benchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location. For this role the base salary range is $149,623 to $202,431.
To help you determine which zone applies to your location, please see this resource. If you have questions regarding a specific location's zone designation, please contact a recruiter for additional information.
Total Compensation includes the following:
* Competitive salary and equity
* Broad range of medical, dental, and vision plans for employees and their dependents
* Fertility healthcare and family-forming benefits
* Four months of fully paid parental leave
* 401(k) + Employer Match
* Commuter benefits for in-office employees and a generous home office set up stipend for remote employees
* Mental health benefits, including therapy and coaching, for employees and their dependents
* Monthly Wellness stipend
* Learning and development stipend
* Generous and flexible vacation
* Company-wide Winter holiday shutdown
* Sabbaticals for 5-year and 10-year anniversaries
#LI-Hybrid
#BI-Hybrid
#LI-DNP
Benchling welcomes everyone.
We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.
Please be aware that Benchling will never request personal information, payment, or sensitive details outside of Greenhouse or via email. All official communications will come from an @benchling.com email address or from an approved vendor alias. If you are contacted by someone claiming to represent Benchling and are unsure of their legitimacy, please reach out to us at ************************************ to verify the communication.
Auto-ApplyLeader, Product Analytics & Data Science
Benchling job in San Francisco, CA
Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. But moving at the new speed of science requires better technology. Benchling's mission is to unlock the power of biotechnology. The world's most innovative biotech companies use Benchling's R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market.
Come help us bring modern software to modern science.
ROLE OVERVIEW
We're looking for a
player-coach
to lead our small, but impactful Product Analytics & Data Science team. This role blends hands-on analytical work with people leadership, stakeholder management, and strategic prioritization. The ideal candidate will enjoy balancing deep dives into data with guiding and mentoring a small team of data professionals.
You'll oversee a small team of experienced data engineers and help hire a new data analyst, while personally contributing to high-leverage data projects. You'll partner closely with Product, Customer Experience, Field, and Business Systems teams to connect product usage with customer value - helping Benchling serve both our internal stakeholders and external users more effectively.
This role is suited to someone who enjoys operational stability, is energized by cross-functional collaboration, and can help advocate for data-driven work even when headcount and resources are limited but where sustained, meaningful impact is both possible and expected.
RESPONSIBILITIES
Lead and support a small, dedicated team of data engineers and analysts through mentorship, technical guidance, and priority setting.
Roll up your sleeves to personally own and execute on key projects, especially those that cross organizational boundaries (e.g. customer success, field operations, and product).
Define and maintain a roadmap of high-impact data work that supports both product insights and internal business operations.
Serve as the connective tissue between product data and customer-facing teams by helping integrate insights across systems and functions.
Collaborate closely with stakeholders to scope, prioritize, and execute analytical work in service of concrete business and product decisions.
Champion data quality, documentation, and rigor across everything your team touches.
QUALIFICATIONS
5+ years of relevant experience in data analytics or data science, including fluency with tools like SQL, Python or R, and cloud data environments.
3+ years of experience managing individual contributors.
You've led small teams and are comfortable balancing hands-on work with people management.
You excel at stakeholder management, particularly in navigating competing priorities and advocating for data-informed work.
You're comfortable working within constraints and know how to drive meaningful progress in low-investment environments.
You enjoy translating complex data into actionable insights and take pride in making systems and people work better together.
Bonus: Experience working in or with life sciences R&D and/or enterprise SaaS organizations.
HOW WE WORK
We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).
SALARY RANGE
Benchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location. For this role the base salary range is $191,250 - $258,750.
Total Compensation includes the following:
Competitive total rewards package
Broad range of medical, dental, and vision plans for employees and their dependents
Fertility healthcare and family-forming benefits
Four months of fully paid parental leave
401(k) + Employer Match
Commuter benefits for in-office employees and a generous home office set up stipend for remote employees
Mental health benefits, including therapy and coaching, for employees and their dependents
Monthly Wellness stipend
Learning and development stipend
Generous and flexible vacation
Company-wide Winter holiday shutdown
Sabbaticals for 5-year and 10-year anniversaries
#LI-Hybrid
#BI-Hybrid
#LI-EN1
Benchling welcomes everyone. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.
Please be aware that Benchling will never request personal information, payment, or sensitive details outside of Greenhouse or via email. All official communications will come from an @benchling.com email address or from an approved vendor alias. If you are contacted by someone claiming to represent Benchling and are unsure of their legitimacy, please reach out to us at ************************************ to verify the communication.
Auto-ApplySoftware Engineer, Applications (High Seniority)
Benchling job in San Francisco, CA
Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. But moving at the new speed of science requires better technology. Benchling's mission is to unlock the power of biotechnology. The world's most innovative biotech companies use Benchling's R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market.
Come help us bring modern software to modern science.
ROLE OVERVIEW
Benchling is on a mission to accelerate the pace of life sciences research and development. To do that, we build a suite of tools that scientists use daily to tackle humanity's most pressing problems. The tools we build must be optimized to make scientists more efficient in their work, across a broad spectrum of research, development, and manufacturing tasks. Our platform offers life sciences and pharmaceutical researchers a collection of tools that speak to the general workflow of the research and development process, with an emphasis on configurability to meet individual needs and a limited amount of domain-specific assumptions or know-how built in. To meet accelerating trends in specific pharmaceutical drug R&D approaches like antibody discovery & optimization and medicinal chemistry, Benchling has recently shifted focus to producing integrated subdomain-specific solutions for scientific organizations. Our goal is to provide best-in-class tools for pharma R&D across all scientific modalities.
Benchling is seeking an experienced software engineer who has a demonstrated multi-year track record of delivery in enterprise SaaS application development. You will work across a variety of software applications with a concentration area in scientific computing, helping to launch new applications for antibody engineering, small-molecule chemistry, and more. Your work will directly shape these applications as we bring them to market. In addition, you will act as a force multiplier for the Applications pillar and help drive engineering excellence across the organization. This role reports to the Head of Applications within Engineering.
RESPONSIBILITIES
Design and implement key functionality from system architecture to backend models and API endpoints to front end UI for complex scientific workflows.
Use technical decision making as a tool of engineering strategy: identify how to best leverage existing system capabilities and engineering resources across teams to efficiently deliver solutions to our customers; use technical debt wisely as a tool to balance short- and long-term objectives; identify technical choices that add functionality quickly or preserve optionality for the long term.
Empower engineering team members to deliver and improve the quality and velocity of their delivery through mentorship and teamwork.
Collaborate with product managers, designers, and engineering leadership to ensure the right context is being shared.
Help build and scale our product and team. As a member of the engineering team, you'll be an integral part of how we mature our tooling, standard methodologies, engineering processes, and hiring.
QUALIFICATIONS
8+ years of professional software engineering experience.
Evidence that you build software with a product-first approach and ship with a focus on impact. You write code quickly, with quality, and care about the real world impact of your code.
Demonstrated delivery of complex enterprise systems, and solid software architecture thinking and design skills.
Proven track record of continuous learning. We have a comprehensive React-based frontend and python backend, built on top of a predominantly relational data storage model in Postgres. Prior direct experience with our stack is appreciated but not required-but you should be facile with these technologies or able to pick them up quickly. You stay on top of industry trends and further identify new technologies that we could incorporate in our stack to accomplish our longer-term aims when delivering enterprise solutions.
While this role, like most Applications engineering roles, is on a full stack engineering team, we are particularly interested in candidates with a focus on frontend development.
Strong grasp of software engineering principles and ability to raise the team's bar in areas such as testing, system performance, and maintainability. Familiarity with tools for monitoring, deployment, and scaling.
Have strong abilities in problem solving and iterating on feedback.
Strong written and verbal communication skills. Able to use influencing skills rooted in technical expertise to persuade software engineers to align on an implementation strategy.
Are interested in learning more about life science (prior knowledge is strongly appreciated but not required; a desire to learn is a must).
HOW WE WORK
We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).
SALARY RANGE
Benchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location. For this role the base salary range is $214,646 - $290,404.
To help you determine which zone applies to your location, please see this resource. If you have questions regarding a specific location's zone designation, please contact a recruiter for additional information.
Total Compensation includes the following:
Competitive total rewards package
Broad range of medical, dental, and vision plans for employees and their dependents
Fertility healthcare and family-forming benefits
Four months of fully paid parental leave
401(k) + Employer Match
Commuter benefits for in-office employees and a generous home office set up stipend for remote employees
Mental health benefits, including therapy and coaching, for employees and their dependents
Monthly Wellness stipend
Learning and development stipend
Generous and flexible vacation
Company-wide Winter holiday shutdown
Sabbaticals for 5-year and 10-year anniversaries
#LI-Hybrid
#BI-Hybrid
#LI-GP1
Benchling welcomes everyone. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.
Please be aware that Benchling will never request personal information, payment, or sensitive details outside of Greenhouse or via email. All official communications will come from an @benchling.com email address or from an approved vendor alias. If you are contacted by someone claiming to represent Benchling and are unsure of their legitimacy, please reach out to us at ************************************ to verify the communication.
Auto-ApplyProduct Designer, Bioprocess
Benchling job in San Francisco, CA
Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. But moving at the new speed of science requires better technology. Benchling's mission is to unlock the power of biotechnology. The world's most innovative biotech companies use Benchling's R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market.
Come help us bring modern software to modern science.
ROLE OVERVIEW
The Product Design team at Benchling is committed to building user experiences that support the scientists who are solving the world's most important problems. Our work has a direct impact on making scientific workflows more efficient while improving the quality of that research-ultimately helping to drive the biotech revolution.
We're looking for an experienced Product Designer to design Benchling's Process Development product, enabling scientists to scale recipe design, experiment planning, batch execution, and analysis. You will own the end-to-end user experience for our Bioprocess product, working cross-functionally with scientists, engineers, designers, and GTM teams to bring new capabilities to life. An ideal person for this team will be able to balance customer needs and priorities with scalable, consistent, delightful user experiences in an agile environment.
RESPONSIBILITIES
* Work with Product Management and Engineering teams to define product strategy, scope, and prioritization in a startup-like environment
* Own the design for high-impact initiatives from research, concepts, wireframing, mockups, through to implementation
* Design and prototype multiple ideas quickly to validate product directions
* Conduct user research / interviews to inform product direction, interactive improvements to increase usability
* Use and contribute to evolving Design systems by collaborating with other Designers to identify gaps, and design components that have high utility across the entire product
* Clearly communicate design rationale to cross-functional teams, and Product and Design leadership
* Effectively communicate in a hybrid environment that balances in-person collaboration and remote work
QUALIFICATIONS
* 5+ years of experience* driving the design of software products, ideally SaaS, while maintaining a relentless focus on the user
* A strong portfolio of relevant design work that conveys an ability to ship successful products
* A track record of working with and simplifying complex product architectures or workflows
* Strong communication skills and ability to explain the reasoning behind complex decisions
* Experience contributing to a design system for complex software products
* Experience working with Product Management, Engineers, and fellow Designers in an agile environment
* A background with lab work, scientific process, or healthcare will serve you well in this role-but it is not a requirement.
* We've learned that people hesitate to apply without quantifiable years of experience. However, what's most important to us is the kind of experiences you've had and the skills you've developed along the way, regardless of how long it took you to get there. Have well over 5 years of experience? That's great! Have fewer than 5 years, but feel you meet the other requirements? That's ok too! Please apply.
HOW WE WORK
We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).
SALARY RANGE
Benchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location. For this role the base salary range is $170,000 to $230,000.
Total Compensation includes the following:
* Competitive total rewards package
* Broad range of medical, dental, and vision plans for employees and their dependents
* Fertility healthcare and family-forming benefits
* Four months of fully paid parental leave
* 401(k) + Employer Match
* Commuter benefits for in-office employees and a generous home office set up stipend for remote employees
* Mental health benefits, including therapy and coaching, for employees and their dependents
* Monthly Wellness stipend
* Learning and development stipend
* Generous and flexible vacation
* Company-wide Winter holiday shutdown
* Sabbaticals for 5-year and 10-year anniversaries
#LI-Hybrid
#BI-Hybrid
#EN1
Benchling welcomes everyone.
We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.
Please be aware that Benchling will never request personal information, payment, or sensitive details outside of Greenhouse or via email. All official communications will come from an @benchling.com email address or from an approved vendor alias. If you are contacted by someone claiming to represent Benchling and are unsure of their legitimacy, please reach out to us at ************************************ to verify the communication.
Auto-ApplyHead of Finance Systems
Benchling job in San Francisco, CA
Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. But moving at the new speed of science requires better technology. Benchling's mission is to unlock the power of biotechnology. The world's most innovative biotech companies use Benchling's R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market.
Come help us bring modern software to modern science.
ROLE OVERVIEW
Benchling is looking for a leader to own our financial systems strategy and execution, balancing forward-looking strategy and hands-on-keyboard optimization.The ideal candidate will leverage their knowledge of, and passion for technology and finance processes to assess current systems, identify opportunities, and drive solutions that reduce manual work and friction, improve workflows and throughput, and enable Finance to scale as the business grows globally. Strong partnership and driving abilities are musts. Scrappy, gritty, outcome-oriented, and not afraid to challenge “the way it's always been done” are critical personal attributes. This role will report to the Chief Accounting Officer.
RESPONSIBILITIES
Set the strategy of where we should be in 12-24 months, drive it, and own the stack. Identify gaps, opportunities and risks across the systems portfolio to establish a vision and path to get there.
Own the design, optimization, and implementation of core Finance applications, including ERP, procurement, and reporting platforms. In partnership with our business systems team, drive implementations, integrations and optimizations across Salesforce, Workday, billing, and other critical systems.
Oversee Netsuite and its integrations with other Finance applications. Develop and execute a roadmap to optimize its use to unlock efficiencies within the system itself, or in conjunction with other systems across the finance stack. Serve as the Company's SME for Netsuite.
Partner with Finance and IT to redesign and optimize processes where necessary, ensuring systems are layered on top of sound, scalable workflows.
Evaluate gaps in system capabilities, including billing, revenue recognition and others; lead vendor selection and system implementation if needed.
Define a long-term roadmap for a finance component(s)/segment(s) of the enterprise's data warehouse.
Act as primary liaison with IT, ensuring finance requirements are prioritized while respecting IT governance, and owning security and governance in the Finance stack in alignment with IT and security orgs.
Manage vendor and consultant relationships for system implementations and optimizations.
Drive projects forward with urgency and accountability; measure and communicate outcomes to finance leadership.
QUALIFICATIONS
QUALIFICATIONS
8-10+ years in Finance systems ownership and/or administration
Proven roadmap ownership from strategy → requirements → build → launch → adoption at $100M-$500M+ ARR scale.
Deep hands-on experience optimizing and integrating Netsuite (must), Salesforce (nice to have). You will serve as the Netsuite admin, but your role is broader. You'll be the team's “power user” and provide a perspective and vision of what's possible.
Demonstrated success implementing or optimizing billing, revenue recognition, ERP, commissions, and planning/forecasting tools, and integrating those tools with the broader business systems ecosystem.
Ability to “speak both languages” - toggle between technical system details and business/finance objectives.
Track record of redesigning finance processes in tandem with system improvements.
Experience directing consultants/vendors and driving outcomes through others.
SOX compliance knowledge, including data governance, user access controls, and audit trail monitoring, is a must. Exposure to IPO readiness and scaling finance systems for growth is a strong plus.
Excellent communication skills, with the ability to influence senior leaders.
NICE TO HAVES
Hands-on and execution-oriented, not afraid to dig into details.
Low ego, high ownership, gritty driver personality with an execution mindset.
Comfortable challenging the status quo and pushing for better outcomes.
Strong cross-functional partner: builds trust with IT and Finance while driving accountability.
Scrappy and resourceful
HOW WE WORK
We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).
SALARY RANGE
Benchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location. For this role the base salary range is $156,230 - $211,370
To help you determine which zone applies to your location, please see this resource. If you have questions regarding a specific location's zone designation, please contact a recruiter for additional information.
Total Compensation includes the following:
Competitive total rewards package
Broad range of medical, dental, and vision plans for employees and their dependents
Fertility healthcare and family-forming benefits
Four months of fully paid parental leave
401(k) + Employer Match
Commuter benefits for in-office employees and a generous home office set up stipend for remote employees
Mental health benefits, including therapy and coaching, for employees and their dependents
Monthly Wellness stipend
Learning and development stipend
Generous and flexible vacation
Company-wide Winter holiday shutdown
Sabbaticals for 5-year and 10-year anniversaries
#LI-Hybrid
#BI-Hybrid
#LI-DNP
Benchling welcomes everyone. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.
Please be aware that Benchling will never request personal information, payment, or sensitive details outside of Greenhouse or via email. All official communications will come from an @benchling.com email address or from an approved vendor alias. If you are contacted by someone claiming to represent Benchling and are unsure of their legitimacy, please reach out to us at ************************************ to verify the communication.
Auto-ApplyApplication Security Engineer
Benchling job in San Francisco, CA
Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. But moving at the new speed of science requires better technology. Benchling's mission is to unlock the power of biotechnology. The world's most innovative biotech companies use Benchling's R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market.
Come help us bring modern software to modern science.
ROLE OVERVIEW
As an Application Security Engineer at Benchling you'll be joining a team responsible for maintaining a best-in-class security program. Our focus is on providing value to the organization by emphasizing real world security and embracing automation. We're looking for engineers who are excited to apply their expertise to our mission of securing some of society's most sensitive data.
RESPONSIBILITIES
* Building and integrating external and internal security tools and automation into development and build environments.
* Developing lightweight processes to embed security in the SDLC workflow.
* Collaborating with engineers on the best ways to mitigate vulnerabilities and reduce risk.
* Performing code reviews of our services and apps.
* Partnering with both the Product Design and Software Engineering organization's security and privacy initiatives, leading security design reviews, and threat modeling.
* Participating in our incident response and vulnerability remediation efforts.
* Developing secure coding and design practices and training engineering teams.
* Performing black-box and gray-box penetration testing of our applications and services.
QUALIFICATIONS
* 2+ years work experience in an application security or product security role including experience with secure code reviews, threat modeling, pentesting, application security tooling and automation.
* Strong communicator with the ability to translate technical security requirements and risks into terms that anyone can understand.
* Experience finding AND fixing web application security vulnerabilities including those found in the OWASP Top 10 and CWE Top 25.
* Experience with at least one scripting language, preferably Python
* Knowledge of the browser security model, modern network security, AI and cloud (AWS ideally) security is a plus.
* Experience with vulnerability management and risk assessment processes is a plus.
HOW WE WORK
We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).
SALARY RANGE
Benchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location. For this role the base salary range is $147,000 to $200,000
To help you determine which zone applies to your location, please see this resource. If you have questions regarding a specific location's zone designation, please contact a recruiter for additional information.
Total Compensation includes the following:
* Competitive total rewards package
* Broad range of medical, dental, and vision plans for employees and their dependents
* Fertility healthcare and family-forming benefits
* Four months of fully paid parental leave
* 401(k) + Employer Match
* Commuter benefits for in-office employees and a generous home office set up stipend for remote employees
* Mental health benefits, including therapy and coaching, for employees and their dependents
* Monthly Wellness stipend
* Learning and development stipend
* Generous and flexible vacation
* Company-wide Winter holiday shutdown
* Sabbaticals for 5-year and 10-year anniversaries
#LI-Hybrid
#BI-Hybrid
#LI-DNP
Benchling welcomes everyone.
We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.
Please be aware that Benchling will never request personal information, payment, or sensitive details outside of Greenhouse or via email. All official communications will come from an @benchling.com email address or from an approved vendor alias. If you are contacted by someone claiming to represent Benchling and are unsure of their legitimacy, please reach out to us at ************************************ to verify the communication.
Auto-ApplySoftware Engineer, Schemas & Object Framework
Benchling job in San Francisco, CA
Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. But moving at the new speed of science requires better technology. Benchling's mission is to unlock the power of biotechnology. The world's most innovative biotech companies use Benchling's R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market.
Come help us bring modern software to modern science.
ROLE OVERVIEW
As a software engineer on the Schemas and Object Framework team, you will design, build, and operate platform systems that are fundamental to how Benchling models complex science. Not only will your work enable Benchling to scale its product offerings and accelerate scientific discovery for our customers by providing a cohesive and extensible data modeling foundation, but you will also have the opportunity to help shape technical strategy and establish best practices for Benchling product and platform teams.
The richness and variety of our customers' work means that Benchling cannot provide out-of-the-box support for all the concepts in biotech. So, the Schemas system enables our internal application teams to introduce new "schema types," which are natively integrated with our platform. Our customers can then extend and customize these schema types to represent their unique science. As an engineer on the Schemas team, you will own the evolution of these customizable schemas, ensuring optimal handling of data "at rest" and shaping the data within Schemas to maintain data integrity and optimize the performance of the datastore that backs all data records in the Benchling Data Platform.
This team also owns the Object Framework which enables Benchling's internal platform to be consistent by default by providing both a source of truth for the shape of Benchling objects and also internal APIs for accessing them. Team members regularly define best practices for other platform and product teams to ensure modeling consistency, as well as define interfaces to adjacent systems that persist data and generate change events.
RESPONSIBILITIES
* Lead high-impact projects from design through to deployment and operation.
* Work closely with product managers, designers, and other engineers across Platform and Applications teams to translate business needs into effective solutions.
* Collaborate with technical leaders and teammates to contribute to team growth, drive improvements in engineering processes and tools, and foster a culture of excellence.
* Improve the maintainability, consistency, scalability, and developer experience of high-impact internal data modeling APIs.
QUALIFICATIONS
* You have 5+ years of experience in a fulltime software engineering role. Ideally in SaaS with platform development experience.
* Strong problem-solving skills with a proven ability to iterate on feedback and deliver high-impact solutions.
* Proficiency in backend development, API design, data management. Experience in Web Application development is highly desirable.
* Experience leading & delivering projects from start to finish, independently or as a part of a larger team.
* Excellent interpersonal skills and experience working in a collaborative, cross-functional environment. Willing to work out of our SF office 3 days a week.
* Enthusiasm for diving into complex technical challenges and a keen interest in the life sciences domain, with a willingness to learn and adapt.
Check out our engineering blog for some examples of past work throughout Benchling. Here are some other examples of recent and future projects for the Schemas and Object Framework team:
* Fieldsets: The team recently released "Fieldsets" which are a new Schemas feature that lets customers define a common set of structural metadata (e.g. prefixes, constraints, fields) that can be applied to one or more schemas - not only saving them time but also increasing data integrity.
* Domain Graph Versioning: A key element of the Object Framework is the "Domain Graph" which is the source of truth for the domain model of Benchling. Another team is building a Change Data Capture (CDC) system that will represent changes with the Domain Graph representation of the data. To make that work, we needed to let the CDC system subscribe to changes in the Domain Graph itself so it can update how to represent those models.
* Performance improvements: For other internal systems to use the Domain Graph as their source of truth for data, they use a persistence agnostic internal API that we also own that we call Data Connectors. We shipped a project recently that finds seams between that API and other systems in Benchling and prevents over-fetching by introducing new tooling that automatically translates queries between, e.g. an internal GraphQL API and Data Connectors.
HOW WE WORK
We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).
SALARY RANGE
Benchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location. For this role the base salary range is $165,113 to $223,388
To help you determine which zone applies to your location, please see this resource. If you have questions regarding a specific location's zone designation, please contact a recruiter for additional information.
Total Compensation includes the following:
* Competitive total rewards package
* Broad range of medical, dental, and vision plans for employees and their dependents
* Fertility healthcare and family-forming benefits
* Four months of fully paid parental leave
* 401(k) + Employer Match
* Commuter benefits for in-office employees and a generous home office set up stipend for remote employees
* Mental health benefits, including therapy and coaching, for employees and their dependents
* Monthly Wellness stipend
* Learning and development stipend
* Generous and flexible vacation
* Company-wide Winter holiday shutdown
* Sabbaticals for 5-year and 10-year anniversaries
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Benchling welcomes everyone.
We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.
Please be aware that Benchling will never request personal information, payment, or sensitive details outside of Greenhouse or via email. All official communications will come from an @benchling.com email address or from an approved vendor alias. If you are contacted by someone claiming to represent Benchling and are unsure of their legitimacy, please reach out to us at ************************************ to verify the communication.
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