Benefits Advisor
Benefit specialist job in Arizona
Aflac is actively seeking motivated, entrepreneurial-minded individuals to join our team as a Benefits Advisor. In this independent role, you'll introduce businesses to Aflac's supplemental insurance plans and help policyholders gain added financial peace of mind. Whether you're launching a new career or looking to grow in a professional sales role, this opportunity offers flexibility, unlimited income potential, and the support of a trusted Fortune 500 brand.
Advantages of working with us:
- Enjoy a flexible schedule - no nights, weekends, or holidays
- Unlimited earning potential (commissions, renewals, performance bonuses, stock)
- Access to company-provided leads and digital sales tools
- World-class sales training and ongoing professional development
- Bonus opportunities available in your first 3 months*
- Offer policyholders added-value services: telehealth, financial wellness, and healthcare navigation**
Responsibilities & requirements:
- Partner with business owners to provide benefits solutions for their employees
- Build a pipeline through lead generation, networking, referrals, and cold outreach
- Conduct product presentations and enrollments in person or virtually
- Support clients with claims and provide ongoing customer service
- Participate in team training, mentorship, and development sessions
- Excellent communication, relationship-building, and presentation skills - Sales or customer service experience is a plus, but not required
- Must be 18+ and legally authorized to work in the U.S. (no visa sponsorship available)
- Positive, professional, and self-motivated attitude
About Aflac:
At Aflac, we work directly with employers to deliver voluntary benefits to their employees while helping to solve issues small businesses face. Our Benefits Advisors can play a vital role in helping people when they need it most - when they're injured or ill - by providing financial protection and peace of mind so they can focus on recovery, not bills.
*This is not a salaried position, Aflac Benefits Advisors earn commissions, bonuses, residual income, and stock.
**Aflac's affiliation with the Value-Added Service providers is limited only to a marketing alliance, and Aflac and the Value-Added Service providers are not under any sort of mutual ownership, joint venture, or are otherwise related. Aflac makes no representations or warranties regarding the Value-Added Service providers, and does not own or administer any of the products or services provided by the Value-Added Service providers. Each Value-Added Service provider offers its products and services subject to its own terms, limitations and exclusions. Services, Terms and conditions are subject to change and may be withdrawn at any time. The value-added services may not be available in all states, and benefits/services may vary by state.
Aflac Benefits Advisors are independent contractors and are not employees of Aflac.
Aflac family of insurers includes American Family Life Assurance of Columbus and American Family Life Assurance Company of New York.
Aflac WWHQ | 1932 Wynnton Road | Columbus, GA 31999 Z2500301 EXP 5/26
Employee Benefits Producer
Benefit specialist job in Phoenix, AZ
Brown & Brown is seeking a Producer for our Employee Benefits Department in Phoenix, Arizona!
No prior insurance experience is required - Must have successful B2B sales experience!
We offer our sales executives an opportunity to join a dynamic team with a tradition of success. Our results-based, decentralized company culture provides unlimited earning potential for entrepreneurial salespeople. This is a base salary plus commission, benefits-eligible opportunity!
WHAT YOU'LL DO:
Prospect, develop, propose and bind new business
Actively pursue new client prospects through telemarketing, networking, and personal referrals
Renew existing clients every year
Assist in the collection of required coverage information and necessary deposit and renewal premiums
Maintain the proper documentation for existing and prospective clients
Oversee all aspects of your new clients with the assigned account manager
Drive and support cross-selling strategies for existing clients, as well as new relationships
Foster and seek relationships with teammates across all levels of Brown & Brown
Ensure compliance with government agencies and corporate policies and procedures
Attend training sessions, courses, etc. to maintain up-to-date skills
Always conduct the highest level of confidentiality
Other duties as needed
WHAT YOU'LL NEED:
Bachelor's Degree, or an equivalent combination of education and experience may be considered
2+ years' experience in B2B sales in PEO, HRIS, Payroll, Employee Benefits, or similar industry
Life & Health License
Strong financial aptitude
Proficiency in Microsoft Office 365
Exceptional customer service and interpersonal skills
This position requires routine or periodic travel which may require the teammate to drive their own vehicle or a rental vehicle. Acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are a requirement of this position
WHAT WE OFFER:
Commission earnings available upon obtaining L&H License
Unlimited earning potential
Best-in-class training
Growth and advancement opportunities
Generous benefits package: Health Insurance, Dental Insurance, Vision Insurance, 401(k) or Roth 401(k), Short-Term Disability (STD), Long-Term Disability (LTD), Life Insurance, Employee Assistance Program (EAP), Insurance Designation Incentive Program, Tuition/Student Loan Reimbursement Program
Employee Stock Purchase Plan (ESPP)
Discounted Onsite Gym Membership
Free Onsite Parking
Benefits Specialist
Benefit specialist job in Arizona
Support Staff - District Based
TITLE: Benefits Specialist
CLASSIFICATION: Classified Exempt
REPORTS TO: Human Resources
SUMMARY:
The Benefits Specialist is responsible for the comprehensive administration of employee benefits programs, including health, dental, vision, life, disability, retirement plans, and leave of absence programs. This role ensures compliance with federal, state, and local regulations, and provides guidance and support to employees on benefit-related matters. The Benefits Specialist also supports wellness initiatives, open enrollment processes, and acts as a liaison between the District and external benefits providers.
PERFORMANCE RESPONSIBILITIES
Administer and coordinate all employee benefits programs, including medical, dental, vision, life insurance, disability, retirement (ASRS), Section 125 plans, and voluntary benefits.
Serve as the primary point of contact for employee inquiries related to benefits, leave programs, and retirement processes.
Conduct benefit orientations and onboarding sessions for new hires; assist with offboarding processes for exiting employees.
Monitor, interpret, and ensure compliance with all applicable laws and regulations, including COBRA, HIPAA, FMLA, ACA, ADA, and IRS guidelines.
Manage the annual open enrollment process, including system setup, employee communication, and enrollment data entry.
Maintain accurate records of employee benefits data in HRIS and payroll systems; process benefits-related changes throughout the year.
Collaborate with payroll to ensure accurate deduction processing and benefit cost allocations.
Prepare and submit timely premium payments and reconciliations to carriers and vendors.
Process claims and documentation related to disability, life insurance, and other benefit-related programs.
Administer and monitor leave of absence programs, including FMLA, personal, medical, and ADA accommodations.
Serve as the District's ADA Coordinator; facilitate and document reasonable accommodation processes.
Support COBRA administration, including employee notifications and coordination with third-party administrators.
Maintain ongoing communication with the Arizona State Retirement System (ASRS) and assist employees with ASRS retirement and long-term disability matters.
Analyze benefits usage and trends; provide recommendations for plan improvements or cost containment.
Support internal and external audits by preparing and organizing required benefits documentation.
Assist in the administration of deferred compensation plans (e.g., 457 plans) and the District's post-employment benefit programs.
Participate in benefits-related training, conferences, and professional development opportunities to stay informed on current practices and legislation.
Perform other duties as assigned in support of the Human Resources department.
EDUCATION:
Bachelor's degree in Human Resources, Business Administration, Public Administration, or a related field preferred.
Equivalent work experience and professional training may substitute for formal education.
EXPERIENCE:
Minimum of three (3) years of experience in benefits administration or a human resources role involving direct responsibility for employee benefits and compliance.
Public sector or school district experience is highly desirable.
SKILLS/KNOWLEDGE/ABILITIES:
In-depth knowledge of employee benefits programs and related regulatory requirements (COBRA, FMLA, HIPAA, ADA, ACA, etc.).
Familiarity with Arizona State Retirement System (ASRS) policies and procedures.
Strong analytical and problem-solving skills.
Proficient in HRIS and payroll systems; experience with Microsoft Office Suite (especially Excel).
Exceptional verbal and written communication skills.
High level of accuracy and attention to detail.
Ability to handle sensitive and confidential information with discretion.
Strong organizational skills with the ability to manage multiple priorities independently.
Experience in account reconciliation and benefits billing preferred.
WORKING CONDITIONS
Standard office environment with frequent use of a computer and telephone. Interaction with employees, vendors, and service providers is frequent. Occasional travel may be required for training, benefits fairs, or vendor meetings.
TERMS OF EMPLOYMENT
Twelve-month position. Classified Technical Professional - Exempt. Compensation and benefits in accordance with Governing Board policy and administrative guidelines.
EVALUATION: Performance to be evaluated in accordance with Board policy on evaluation of classified staff.
SALARY
Classified Exempt Salary Schedule | Entry Level: $55K
Benefit Engagement Specialist
Benefit specialist job in Phoenix, AZ
BCInsourcing strives to hire qualified people from a wide variety of backgrounds to expand our diversified workplace, not just because it's the best thing to do, but because it makes our Company stronger. If you like to serve others and love being part of a dynamic team, look no further. BCinsourcing, a Lockton Company, is one of the nation's leading benefit communication firms. Headquartered in Kansas City, we provide customized benefit communication and administrative services directly to employees throughout the U.S., supporting our clients' HR departments and their individual employees. The Benefit Engagement Specialist (BES) is responsible for creating impeccable service for BCInsourcing clients and our client's employees by driving opportunities to conduct individual personalized benefit review sessions to educate and enroll on all core and voluntary benefit insurance products while building business relationships with our clients primarily in a face-to-face onsite environment operating at the client's workplace. The Specialist is directly responsible for influencing the client-facing relationship by ensuring that the client's leadership and each employee have a comprehensive understanding of our company's model and their benefit options. Location: This position is Onsite with Banner - University Medical Center Phoenix ESSENTIAL FUNCTIONS
Represents BCInsourcing as Company Ambassador to Banner Health by engaging in purpose-driven dialogue with the department leaders, providing support while exercising independent judgment to cultivate effective business relationships, and maintaining rapport with all case partners and the client's employees.
Participates in providing SME-certified-license knowledge in clients' HR/Benefit meetings, NEO presentations, and group meetings for client's managers to navigate the concerns of their department's employees.
Makes independent decisions regarding outreach strategy while participating in the client's initiatives and projects related to total rewards.
Creates an approachable environment in primary and secondary workplace locations, traveling as necessary or operating remotely, to engage and counsel employees about their core and voluntary benefit options and coverages. Exercises self-driven time management to efficiently respond to face-to-face impromptu service requests and provide timely answers to client and employee questions.
Responsible for analyzing census data to create a customized reach-out strategy meant to effectively connect with newly hired and existing employees to conduct personalized one-on-one comprehensive benefit review sessions.
Responsible for accurately inputting and capturing employee enrollment decisions, using appropriate system platforms or paper application processes, and following Life and Health licensure regulations and BCInsourcing's quality assurance.
Participates in developing communication strategies to achieve the client's goals in their changing environment while using professional verbal and interpersonal communication and active listening skills in order to effectively educate employees and interact with client partners.
Responsible for developing and growing a professional work environment including prompt coordination with a supervisor or other appropriate parties including the client's management team, when recognizing an accelerated issue or unusual matter to ensure it is resolved thoroughly and accurately.
Obtains and maintains an active Life, Health, and Accident Insurance Producer's License including timely continuing education, and meets other licensing requirements and documentation, as directed by BCInsourcing's Licensing guidelines. Serve as subject matter expert on mechanics of insurance to advise the client's leadership and employees. Promptly notifies BCInsourcing's Licensing Specialist of any information or situation that may impact active licensure or appointment status.
Maintains a working knowledge of the client's annual open enrollment process for new and/or existing employees. Adapts to annual open enrollment periods and special projects by adjusting a self-guided work calendar to meet the needs of the client's employees including evenings and weekends, traveling as necessary.
Performs other responsibilities as requested by supervisor or client.
MINIMUM EDUCATION AND EXPERIENCE
High School Diploma/GED equivalent and/or related work experience equivalency.
Must have and maintain a valid driver's license to travel to client sites
Proven relationship-building experiences and professional communication skills
Demonstrated self-directed work ethic to successfully represent the company at the client location with limited and offsite supervision
Professional work experience demonstrating self-motivation and result-driven outcomes
Must have prior experience in Human Resources to include employee benefits.
PREFERRED EDUCATION AND EXPERIENCE
Advanced degree completed or in process
Working knowledge of insurance products, including core and voluntary benefits
Existing active Life, Health, and Accident Insurance Producer's License, when a client workplace requirement
Total Rewards Summary
Paid Training And Professional Development
Company Provided Equipment
Medical with HSA; Wellness Program/Gym Reimbursement
Dental and Vision Plans
Additional Voluntary Benefits
100% Employer-Paid Benefits including STD, LTD, and Term Life & AD&D
401k Plan with Company Match
Pet Insurance
Immediate Paid Time Off Accrual
Immediate Eligibility for 9 Company-Observed Paid Holidays Plus 4 More Floating Holidays
Paid Volunteer Day
Employee Referral Bonus Program
Starting Annual Base Salary Range for This Position is $55,000 - $65,000. This Position Is Also Eligible For Monthly Incentive Pay Based On Meeting Performance Metrics Following 90 Days of Active Employment
The base salary range represents the estimated low and high end of the salary range for this position. BCInsourcing takes into consideration a combination of the selected candidate's skill set, experience, qualifications, licensure, and other job-related reasons as it relates to the position. At our Company, generally, an individual would not be hired at the top of the range of the role, and compensation decisions are dependent on the facts and circumstances of each posting.
Benefits Administrator
Benefit specialist job in Queen Creek, AZ
In addition to completing the online application, a resume must be attached in the online application process for an application to be considered complete and move forward for further consideration. The full salary range for the position is $90,840 - $131,718 with an anticipated starting salary between entry ($90,840) and midpoint ($111,279) of the range. It's essential to note that the actual salary offered will be determined based on several factors, including skills, qualifications, experience, education, certifications, training and internal equity considerations.
This position is open on a continuous basis. The first review of applications will be on December 4, 2025, with subsequent reviews conducted weekly. The posting may close at any time after the first review.
IMPORTANT DATES
* First review of applications will be on December 4th.
* First round of interviews are anticipated to take place on December 9th.
* Second round of interviews for finalists are anticipated to take place the week of December 15th.
* Expected start date is January 2026 for the successful candidate.
This job classification description is intended to be generic in nature and not an exhaustive list of all duties and responsibilities. The specific tasks/duties may vary based on position assignment and as determined by the Town of Queen Creek.
JOB CLASSIFICATION SUMMARY
Positions assigned to this class are responsible for administering the Town's employee benefits and leave programs. This role focuses on day-to-day benefits and leave operations, including open enrollment, employee inquiries, liaison for vendors/carriers, compliance monitoring, data management and reporting. This classification serves as a knowledgeable resources for employees, providing support to ensure they fully understand and utilize their benefits options effectively. This position is non-supervisory and requires an in-depth understanding of benefits and leaves administration and related HR functions.
DISTINGUISHING CHARACTERISTICS
This is a fully qualified and experienced advanced level professional classification in the human resources job family. Incumbents perform the full range of duties that demonstrates knowledge of expected functional requirements or performance specifications within human resources. Work involves a variety of benefits and leave-related tasks independently, applying strong analytical, application of sound principles and best practices associated with planning and problem solving and customer service skills. This position demands both technical expertise in benefits and leave administration and the ability to address employee inquiries professionally. This role manages day-to-day benefits tasks, referring complex or strategic issue to HR management.
ESSENTIAL DUTIES
The following are intended to describe core work functions of this classification. While the level and broad nature of essential duties may not change, specific work tasks will vary over time depending on the Town's needs.
* Manages the administration of employee benefit programs, including health, dental, vision, life insurance, disability, retirement plans, and wellness programs. Ensure all enrollments, changes, and terminations are processed accurately and timely.
* Plans, coordinates, and conducts open enrollment, providing guidance to employees on plan options, changes, and enrollment procedures. Prepares and distributes communication materials, manage enrollment data, and collaborate with HR and payroll for seamless implementation.
* Responds to employee inquiries regarding benefits and leave eligibility, coverage, claims, and provider issues. Educate employees on available benefits, helping them make informed decisions and ensuring a positive employee experience.
* Serves as a point of contact with insurance carriers, third-party administrators, and other benefits vendors. Works closely with providers to resolve employee issues, track service levels, and ensures accurate billing and plan administration.
* Administers Workers' Compensation claims, ensuring timely reporting, accurate documentation, adherence to state and federal regulations, maintains compliance with applicable laws, conducting periodic audits, and implementing best practices to minimize risks and ensure organizational compliance.
* Oversees the Town's wellness program; organize and coordinate wellness initiatives, such as health screenings, fitness challenges, financial planning and mental health workshops and promote employee participation.
* Assist with annual employee engagement program; coordinate and lead employee engagement activities, including focus groups, and surveys to foster a positive workplace culture and increase overall employee satisfaction and well-being.
* Ensures benefits, leave and wellness programs comply with applicable federal, state, and local regulations (e.g., ACA, COBRA, HIPAA, FMLA). Prepares and files required reports, such as ACA filings, and support audits or compliance reviews as necessary.
* Enters, updates, and maintains benefits and leave data in the HRIS system. Generates reports to track enrollment, participation, and other benefits metrics. Monitors benefits deductions, reconciliation, and adjustments in collaboration with payroll.
* Facilitates claims resolution and coordinates with insurance carriers to address any benefits-related issues that arise, ensuring prompt and effective resolution of employee claims and concerns.
* Analyzes benefits, leave and wellness utilization and employee feedback to identify trends and areas for improvement. Recommends enhancements to programs and processes to enhance employee satisfaction and program efficiency.
* Chairs and/or participates in Town committees as assigned.
* Collects and analyzes program feedback to assess program impact and identify areas for improvement.
* Interprets, applies and explains Town policies and procedures.
* Provides individual, departmental, or organizational-wide training.
* Performs related work as assigned.
MINIMUM QUALIFICATIONS (at job entry)
Education and Experience:
Bachelor's Degree from an accredited college or university in Public or Business Administration, Business, Human Resources, Psychology, or a related field and 6 years of progressively responsible experience in benefits and leave administration; 2 years of overseeing benefits programs or an equivalent combination of directly related education and experience. Master's Degree preferred.
SPECIAL REQUIREMENTS: To be eligible, incumbents cannot be on the Office of Inspector General (OIG) list of Excluded Individuals/Entities (LEIE).
LICENSING/CERTIFICATION REQUIREMENTS
Certification as a Certified Employee Benefits Specialist (CEBS), Certified Benefits Professional (CBP), Professional in Human Resources (PHR or SPHR), Society for Human Resource Management Certified Professional (SHRM-CP or SHRM-SCP), or Certified Professional in Public Sector Human Resources Association (PSHRA-CP or PSHRA-SCP) is preferred.
KNOWLEDGE
* Principles and practices of public personnel management, ethics and professional standards, benefits and leave administration;
* Health and wellness programs and insurance terminology;
* Organizational development theories and applications;
* Training methods, programs, and techniques;
* Employee engagement strategies;
* Applicable Federal, state and local laws, codes, ordinances, rules and regulations;
* Strategic planning and budgeting principles;
* Project management/concepts and application;
* Statistical concepts and methods;
* Customer service principles;
* English grammar, spelling and punctuation;
* Standard office equipment including the computer and programs relevant to the performance of applicable duties and responsibilities.
SKILLS
* Perform advanced-level benefit and leave administration, and various special personnel-related research studies/projects;
* Maintaining compliance with benefits regulations and filing requirements
* Identifying problems or needs, involving appropriate stakeholders, and developing viable plans of action to address issues;
* Developing, planning and implementing assigned human resource program(s);
* Maintaining confidentiality and exercising good judgment in handling sensitive information;
* Assessing, analyzing, identifying and implementing solutions to complex problems;
* Training methods, adult learning processes, and diversity concepts and applications;
* Conducting comparison and statistical analyses;
* Formulating reports;
* Composing correspondence;
* Performing research, making independent analysis, and reporting findings;
* Using computers and related software applications;
* Utilizing standard techniques to assess program effectiveness;
* Communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and other interested parties sufficient to exchange or convey information and to receive work direction.
This Benefits Administrator role is office-based and requires frequent interaction with employees, vendors, and other HR team members to support the effective administration of the Town's benefits and leave programs.
OVERALL PHYSICAL STRENGTH DEMANDS:
Physical Strength for this classification is indicated below with an "X"
X
Sedentary: Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time.
Light: Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree.
Medium: Exerting 20-50 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly.
Heavy: Exerting 50-100 lbs. occasionally, 10-25 lbs. frequently, or up to 10-20 lbs. constantly.
Very Heavy: Exerting over 100 lbs. occasionally, 50-100 lbs. frequently, or up to 20-50 lbs. constantly.
PHYSICAL DEMANDS:
C
F
O
R
N
Continuously
Frequently
Occasionally
Rarely
Never
2/3 or more time
1/3 to 2/3 of time
Up to 1/3 time
< 1 hour per week
Never occurs
Note: This is intended as a description of the way the job is currently performed. It does not address the potential for accommodation.
Physical Demand
Brief Description
C
F
O
R
N
Standing
Communicating with co-workers, observing work site, observing work duties
X
Sitting
Desk work
X
Walking
To other departments/offices/office equipment
X
Lifting
Supplies, files
X
Carrying
Supplies, files
X
Pushing/Pulling
File draws, tables and chairs
X
Reaching
For supplies, for files
X
Handling
Paperwork
X
Fine Dexterity
Computer keyboard, telephone pad, calculator, calibrating equipment
X
Kneeling
Filing in lower drawers, retrieving items from lower shelves/ground
X
Crouching
Filing in lower drawers, retrieving items from lower shelves/ground
X
Crawling
Under equipment
X
Bending
Filing in lower drawers, retrieving items from lower shelves/ground
X
Twisting
From computer to telephone, getting inside vehicles
X
Climbing
Stairs, step stool
X
Balancing
On step stool
X
Vision
Reading, computer screen, driving
X
Hearing
Communicating with co-workers and public and on telephone, listening to equipment
X
Talking
Communicating with co-workers and public and on telephone
X
Foot Controls
Driving
X
Other (Specify)
MACHINES, TOOLS, EQUIPMENT, SOFTWARE AND HARDWARE:
Standard office equipment; vehicle
ENVIRONMENTAL FACTORS:
D
W
M
S
N
Daily
Several Times Per Week
Several Times Per Month
Seasonally
Never
Health & Safety Factors
D
W
M
S
N
Health & Safety Factors
D
W
M
S
N
Mechanical Hazards
X
Respiratory Hazards
X
Chemical Hazards
X
Extreme Temperatures
X
Electrical Hazards
X
Noise and Vibration
X
Fire Hazards
X
Wetness/Humidity
X
Explosives
X
Physical Hazards
X
Communicable Diseases
X
Physical Danger or Abuse
X
Other (Specify Below
PROTECTIVE EQUIPMENT REQUIRED:
None
NON-PHYSICAL DEMANDS:
C
F
O
R
N
Continuously
Frequently
Occasionally
Rarely
Never
2/3 or more time
1/3 to 2/3 of time
Up to 1/3 time
< 1 hour per week
Never occurs
Description of Non-Physical Demands
C
F
O
R
N
Time Pressure
X
Emergency Situation
X
Frequent Change of Tasks
X
Irregular Work Schedule/Overtime
X
Performing Multiple Tasks Simultaneously
X
Working Closely with Others as Part of a Team
X
Tedious or Exacting Work
X
Noisy/Distracting Environment
X
Other (Specify Below)
PRIMARY WORK LOCATION:
X
Office Environment
Warehouse
Shop
Recreation/Neighborhood Center
Vehicle
Outdoors
Combination of Office, Vehicle and Field
Other (Specify Below)
Benefits/LOA Administrator
Benefit specialist job in Phoenix, AZ
Are you passionate about delivering a smooth and supportive employee experience? As a member of the HR team, the Benefits/LOA Administrator is responsible for administering employee benefits programs and managing all aspects of leave of absence processes, ensuring compliance with federal, state, and local regulations. This role provides guidance and support to employees on benefit offerings, leave entitlements, and policies, while maintaining accurate records and ensuring a positive employee experience.
This is an in-office based position.
Perks & Benefits:
Competitive pay
Health Saving Account, Flexible Saving Account, Employee Assistance Program
Annual Education Allowance
Generous Referral Program
Fun and collaborative company culture with lots of team-building events
Discounted hotel stays in multiple locations through our Hospitality brand.
What You Will Do:
Benefits Administration
Administer and maintain all employee benefit programs including medical, dental, vision, life, disability, and retirement plans.
Process new hire enrollments, qualifying life events, and terminations in HRIS and vendor systems.
Serve as the primary point of contact for benefits-related inquiries, resolving issues in a timely and professional manner.
Coordinate annual open enrollment, including system setup, communications, and employee support.
Audit benefits data for accuracy and compliance with plan documents and regulatory requirements.
Collaborate with payroll to ensure accurate benefit deductions and adjustments.
Work with brokers and carriers to resolve claim issues and ensure plan integrity.
Leave of Absence (LOA) Administration
Administer all types of leaves, including FMLA, ADA, state-specific leaves, workers' compensation, and company-specific programs.
Track leave eligibility, documentation, and return-to-work status in compliance with legal and company policies.
Communicate proactively with employees and managers regarding leave entitlements, processes, and timelines.
Coordinate with HR, payroll, and third-party administrators to ensure proper pay and benefit continuation during leave periods.
Maintain confidential employee leave records and ensure all documentation is complete and accurate.
Compliance and Reporting
Ensure compliance with ERISA, ACA, COBRA, HIPAA, FMLA, ADA, and other applicable regulations.
Prepare reports and assist with audits related to benefits, leaves, and compliance.
Stay informed on legislative and regulatory changes affecting benefits and leave administration.
Employee Support and Communication
Develop and deliver employee education materials and communications related to benefits and leaves.
Provide high-quality customer service and maintain confidentiality in all employee interactions.
What You'll Bring:
Bachelor's degree in relevant field preferred
Two or more years of related experience or relevant coursework
Experience with Workday preferred
Able to maintain discretion and confidentiality with sensitive information
Good oral and written communication skills
Excellent time management and organizational skills
Proficient in Microsoft Office Suite
Preferred experience working with HRIS software
Ability to be flexible and adaptable; a desire to learn
A positive attitude as a detail-oriented self-starter
Basic analytical skills and problem-solving abilities
About The Company:
Onni
For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.
How To Apply:
Please apply through the link on the job posting and attach your resume and any other required documents.
We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.
Auto-ApplyBenefits Coordinator
Benefit specialist job in Scottsdale, AZ
Assists the Benefits Manager in the administration and development of our clients' benefit plans. Responsible for administering, auditing, reviewing, and analyzing benefits plans to ensure compliance with client policies. Provides assistance and subject matter expertise to our clients and their employees on employee benefit programs, processes, polices, vendors, and other related matters.
Principle Duties and Responsibilities:
Key contributor in implementing and servicing many aspects of the company's benefit programs, including carrier payments. Provides front line customer service and support for benefits function to our other departments.
Sets up client benefits programs in the HRIS program.
Assists with annual open enrollment for health and welfare plans, communication, planning and vendor implementation.
Strong knowledge of benefit principles, laws, and regulations and technical knowledge of benefits functional areas
Requirements:
High School Diploma or GED
Licensed in health and life
3+ years in group benefits
Ability to develop and work with mathematical formulas
Ability to effectively communicate, both written and verbally, with internal and external parties
Ability to conduct education and enrollment meetings (comfortable with public speaking)
Excellent time management, organizational and multi-tasking skills with high attention to detail
Ability to build and maintain effective relationships with clients, carriers and peers
Ability to work independently and in cross-functional teams
Proficiency in Microsoft Office Products (Outlook, Word, Excel, Power Point)
Preferred:
Bachelors or some college in related discipline
Extensive experience with Human Resource Pyramid (HRP) or PrismHR
Benefits Administrator
Benefit specialist job in Tempe, AZ
JobID: 9045 JobSchedule: Full time JobShift: : As a 100% employee-owned contractor, when you work at Sundt, you're not just hiring on at a company, you're joining a culture. Because everyone at Sundt is part owner, you'll join a team of people who are deeply invested in their work. From apprentices to managers, we're passionate about the details and deliberate in everything we do.
At Sundt we focus on building long-term prosperity for our clients, communities and employee-owners. We offer competitive pay, industry-leading benefits including a 401k and employee stock ownership plan, incentive programs for craft and administrative employees as well as training that focuses on your personal and professional growth. We're driven by skill, grit and purpose. Join us as we strive to be the most skilled builder in America.
Job Summary
The Benefits Administrator II is responsible for directing and planning the day-to-day operations of group benefits programs (group health, dental, vision, short-term and long-term disability, life insurance, accident plans, flexible spending plans, retirement plans, etc.). This position provides excellent customer service and designs quality benefits plans. The Benefits Administrator Ill continually investigates new benefits programs, improves existing programs, and supervises and monitors benefits administration. The Benefits Administrator Ill also has strong analytical skills and a thorough knowledge of plan designs & is effective at planning and priority setting with an ability to manage several complex projects simultaneously while working under pressure to meet deadlines while also being very detail & team oriented.
Key Responsibilities
1. Advises individuals regarding eligibility and coverage for such programs as health, dental, vision, group life, long- and short-term disability, retirement, income continuation, and other such policies.
2. Communicates provisions of benefit packages by way of benefit booklets, new employee orientations, and annual policy renewal meetings.
3. Compiles and maintains benefits records and documentation.
4. Displays exceptional customer service and enjoys helping employees.
5. Knowledge of all pertinent federal and state regulations, filing and compliance requirements, both adopted and pending, affecting employee benefits programs, including the ACA, ERISA, COBRA, FMLA, ADA, Section 125, workers' compensation, Medicare, OBRA, and Social Security and DOL requirements.
6. Knowledge working with vendors, files, data feeds, and acting as a systems integrator.
7. May assist with special projects within the benefits area.
8. May conduct research to determine the effectiveness of benefit programs and policies.
9. Researches, analyzes, evaluates, and administers corporate benefit plans and programs to meet the organization's strategy.
Minimum Job Requirements
1. Advanced Excel knowledge including the use of Vlookups and Macros preferred.
2. Bachelor's degree in related field preferred.
3. CEBS or CBP certification preferred.
4. Minimum 4 years of related Benefits experience required.
5. Minimum 4 years working in associated administration with an organization that has at least 500 employees while serving employees and completing compliance, notices, auditing, billing, and financial work duties.
6. Oracle HCM system Excel knowledge preferred.
7. Proficient use of all Microsoft Office Suite programs.
8. Spanish speaking and writing required.
Note: Job Description is subject to change at any time and may include other duties as assigned.
Physical Requirements
1. May stoop, kneel, or bend, on an occasional basis
2. Must be able to comply with all safety standards and procedures
3. Required to use hands to grasp, lift, handle, carry or feel objects on a frequent basis
4. Will interact with people and technology frequently during a shift/work day
5. Will lift, push or pull objects up to 50Ibs. on an occasional basis.
6. Will sit, stand or walk short distances for up to the entire duration of a shift/work day.
7. Will use telephone, computer system, email, and other electronic devices on a frequent basis to communicate with internal and external customers or vendors
Safety Level
Non-Safety Sensitive
Note: Jobs with the Safety-Sensitive designation are those that include tasks or duties that the employer reasonably believes could affect the safety and health of the employee performing the task or others such as operating a vehicle, operating equipment, operating machinery or power tools, repairing/maintaining the operation of any vehicle/equipment, the handling/disposal/transport of hazardous materials, or the handling/treatment/disposal of potentially flammable/combustible materials.
Equal Opportunity Employer Statement: Sundt is committed to the equal treatment of all employees, and/or applicants for employment, and prohibits discrimination based on race, religion, sex (including pregnancy), sexual orientation, gender identity, color, age, disability, national origin, covered veteran status, genetic information; or any other classification protected by applicable Federal, state, or local laws.
Benefit list:
Market Competitive Salary (paid weekly)
Bonus Eligibility based on company, group, and individual performance
Employee Stock Ownership Plan & 401K
Industry Leading Health Coverage Starting Your First Day
Flexible Time Off (FTO)
Medical, Health Savings, and Wellness credits
Flexible Spending Accounts
Employee Assistance Program
Workplace Wellness Programs
Mental Health Program
Life and Disability Insurance
Employee-Owner Perks
Educational Assistance
Sundt Foundation - Charitable Employee-Owner's program
#LI-KB1
Auto-ApplyBenefits Specialist 12837
Benefit specialist job in Glendale, AZ
Position allocated to Desert Diamond Sahuarita, will be housed at Desert Diamond West Valley property. Under direct supervision of the Benefits Manager, performs a variety of routine and complex administrative, technical and professional work in analyzing and administering benefit programs while maintaining a high level of confidentiality. Serves as a resource, subject matter expert and day-to-day administrator of team member and vendor issues associated with Enterprise health & welfare programs, as well as the 401k Retirement Program and all Leave of Absence programs. Provides advice and guidance to team members on team member benefits and assists in the design and review of benefit programs and procedures, and leave plans.
Position Summary:
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.
Essential Duties & Responsibilities:
* Responsible as assigned, for the implementation, communication and administration of the benefit and leave programs.
* Manages leave programs including Family Medical Leave (FML) and non-FML leaves of absence, including contact with Team Members, reporting and tracking.
* Provides individual benefits counseling to team members, as appropriate.
* Coordinates disability processes and payments and advocates for Team Members with vendors as appropriate.
* Performs daily administration of benefits plans including processing changes and updates in Human Resources Information System (HRIS), ensuring accuracy and making corrections and adjustments as necessary.
* Works with appropriate personnel to build and maintain benefits reports.
* Coordinates the benefit enrollment process for all team members, including new team member orientation and ensures proper enrollment in HRIS and carriers' enrollment systems.
* Audits new hire elections before they are transmitted to vendor(s).
* Audits eligibility files to carriers and resolves any outstanding issues before transmitting.
* Ensures timely processing of Qualified Family Status Changes and Qualified Medical Support Court Orders (QMSCO).
* Coordinates Consolidated Omnibus Budget Reconciliation Act (COBRA) process with the Third Party Administrator (TPA).
* Assists with administration of the 401K plan including team member communications, enrollments, audits, compliance, and documentation.
* Coordinates the annual benefits renewal process in partnership with Manager, including reviewing premium renewal rates, implementing contribution strategy and obtaining all the appropriate information to support the annual open enrollment process.
* Participates in the planning, coordination and implementation of periodic benefits open enrollment programs for team members, including the development of content materials.
* Participates in the creation of the benefits strategy by collaborating with vendors and brokers.
* Proactively identifies opportunities for additional benefit programs or improvements to existing programs by researching viability and making recommendations.
* Facilitates the implementation of programs and/or benefit changes with all key departments.
* Supports and leads (where appropriate) implementation teams, creates and manages project plans, establishes timelines with key milestones, sets goals and drives project to completion.
* Partners with vendors to respond to issues as they arise.
* Presents information in both oral and written form and effectively listens to others.
* Interacts and collaborates effectively with a wide variety of people and vendors.
* Interacts with Enterprise team members extensively regarding their benefits and processing of these benefits.
* Establishes trusting and cooperative relationships due to the confidential nature of information.
* Coordinates the preparation and implementation of communications and educational programs and materials with regard to benefits and wellness programs.
* Researches complex and non-routine problems and develops recommendations for resolution.
* Completes benefits surveys and participates in the development of new or revised benefits policy recommendations.
* Administers and monitors the processing of all benefits documentation to ensure compliance with policy, procedure, and regulatory requirements; provides input into the design, implementation, and/or modification of documentation, as appropriate.
* Assists with annual compliance-related materials and notifications to Team Members including but not limited to 401k Fee Disclosure, Medicare Part D notice, Welfare Plan Summary Annual Report and the Affordable Care Act (ACA).
* Assists with the development and implementation of Enterprise-wide wellness programs, including health fairs and related events (including developing specific initiatives such as biometric events, increasing use of preventative measures, etc) with the goal of promoting healthy lifestyles for team members and to reduce health related expenses.
* Compiles, analyzes, and reconciles financial and statistical data, and generates a range of individual and group financial and statistical reports for clients, benefits providers, management, and other constituencies.
* Reconciles benefits billings; resolves billing issues; prepares notifications; collects contributions; and distributes payments when necessary from team members.
* Maintains good communication with co-workers and maintains a positive and professional work environment.
* Contributes to a team effort and accomplishes related results as required.
* Performs other duties as required..
Job Requirements:
Minimum Qualifications:
Education and Experience:
Associate's degree plus four (4) years of working hands-on with employee benefit programs, with multi-property experience and a minimum of 1200 team members required, to include developing programs, direct interaction with team members related to benefits, compliance with pertinent legal issues including Employee Retirement Income Security Act (ERISA) and Cafeteria Plans (Section 125) or equivalent combination of education and experience. Relevant and direct experience may be considered in lieu of degree requirement. Bilingual in Spanish is preferred. CEBS, PHR, SPHR or CBP certification preferred. Gaming experience preferred. Must be 18 years of age or older. No felony, theft or stealing convictions allowed. Must be able to pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license and to include the following:
Knowledge, Abilities, Skills, and Certifications:
* Knowledge and understanding of employee benefits principles, practices, procedures, and documentation.
* Knowledge of state and federal laws pertaining to employee benefits, COBRA, and IRS Section 125, FMLA, Americans with Disabilities Act (ADA) and 401(k).
* Knowledge of open enrollment systems and procedures.
* Knowledge of insurance carrier procedures and requirements.
* Knowledge of computerized human resources and payroll systems
* Knowledge of developing policy and procedure documentation.
* Knowledge of billing and collection procedures.
* Knowledge of records management and basic accounting procedures.
* Knowledge of business English, proper spelling, grammar, punctuation, and basic mathematics.
* Ability and willingness to adapt to changing duties and work schedules as this role may change at any time in accordance with business needs.
* Ability to work in a dynamic environment, by being highly organized and able to perform in a very fast paced environment, proactively anticipating issues and executing for best outcome results.
* Ability to work independently, multi-task and prioritize projects.
* Ability to show initiative and continually seek improvement in results.
* Ability to analyze and develop creative solutions to complex benefits issues.
* Ability to make evaluative judgments.
* Ability to be proactive, resourceful, and solution oriented.
* Ability to gather data, compiles information, and prepare reports.
* Ability to communicate, read, and write clearly in basic English.
* Ability to demonstrate outstanding guest service at all times.
* Ability to establish and maintain professional relationships with individuals of diverse backgrounds.
* Ability to maintain confidentiality.
* Ability to represent the Human Resources department in a professional manner, building respect and confidence in the HR department and the Casino.
* Ability to handle multiple tasks and meet deadlines.
* Ability to carry out instructions furnished in verbal or written format.
* Ability to work independently with minimal supervision.
* Skill in demonstrating strong problem-solving skills, ability to innovate and think creatively.
* Skill in operating business computers, in a Windows environment, specifically Word, Excel, Access, and presentation software (such as PowerPoint).
Physical Demands:
While performing the duties of this job, the team member regularly is required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The team member frequently is required to walk. The team member occasionally is required to stand; and stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move up to 25 pounds.
Work Environment:
Work is generally performed in an office and Casino setting with exposure to second-hand smoke and a high noise level. Evening, graveyard, holiday and/or weekend work may be required. Extended hours and irregular shifts may be required.
Benefits Advisor (Mid-Level) - Health & Wellness
Benefit specialist job in Phoenix, AZ
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Benefits Advisor (Mid-Level), specializing in Health & Wellness, you will play a vital role in supporting the well-being of our employees and their families. You will be responsible for managing key benefits programs, ensuring compliance, and promoting a culture of health and wellness across USAA.
We offer a flexible work environment that requires an individual to be in the office 4 days per week.
This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL.
Relocation assistance is not available for this position.
What you'll do:
Program and vendor management for the vision and dental plans.
Subject matter expert for the wellness and fitness reimbursement programs.
Oversee family building program.
Responsible for onsite events such as the 5k across all campuses as well as the onsite biometric screenings.
Coordinate efforts to ensure HIPAA processes and controls meet standard to include monitoring the HIPAA training audience to verify the appropriate parties receive periodic training as well as work with compliance, privacy and learning teams to ensure HIPAA training curriculum is reviewed annually.
Applies proficient knowledge to provide guidance in the design, development, implementation, assessment and administration of benefit plans, programs, and services.
Supports the daily management of programs, regulatory compliance, contract compliance and contracted suppliers.
Researches and analyzes organizational trends, market data, and industry practices to identify root causes and address benefit issues to resolve efficient solutions.
Assists with raised issues on benefit programs.
Ensures vendors and benefit programs are integration and alignment with the Total Rewards philosophy.
Assesses supplier performance and contracts meet appropriate service levels to employees and plan participants.
Collaborates with the stakeholders to evaluate and modify objectives for employee benefit programs.
Evaluates the efficiency and impact of changes for benefits programs and initiatives.
Ensures legal compliance of regulations applying to assigned benefit programs and assesses the legal and regulatory environment that may impact current and/or future employee benefit offerings.
Researches and analyzes changes and improvements to programs to maintain compliance with federal regulations.
Assists with benefit projects and initiatives and serves on cross functional teams.
Coordinates with key team members on the development and implementation of systems and processes which support benefit projects and initiatives.
Implements the communication strategy around benefit plans, programs, and services to include open enrollment changes, pricing, plan details, and the various communication resources.
Researches and analyzes measures to ensure costs are minimized and efficiencies are realized and analyzes financial impacts to programs to minimize financial exposure.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
4 years of experience in employee and retiree benefit plans, programs and services, to include health & welfare (self & fully insured programs), retirement benefits, experience in benefits supplier management, plan design, requirements development, program implementation, strategic communications, regulatory compliance, day-to-day administration and operations.
Experience leading and/or running projects/programs.
Working knowledge of data analysis tools and techniques.
Understanding of outsourced benefits administration and how to provide oversight of outsourced functions and programs.
Experience with documenting processes and identifying required controls; to include recommending and implementing solutions and responding effectively to sensitive inquires and complaints.
Working knowledge of defined benefit and defined contribution plans, deferred compensation and Health and Welfare plans.
Proficient knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint.
Knowledge of federal laws, rules, and regulations to include: ERISA, COBRA, HIPAA, ACA, FMLA.
Compensation range: The salary range for this position is: $77,120.00 - $147,390.00.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Benefits Coordinator 1.0 FTE
Benefit specialist job in Tempe, AZ
Benefits Coordinator 1.0 FTE Type: Public Job ID: 131231 County: East Maricopa Contact Information: Tempe Union High School District #213 500 West Guadalupe Road Tempe, AZ 85283 District Website Contact: Bill Hazell Phone: ************ Fax: ************
District Email
Job Description:
Department: Human Resources Reports to: Executive Director for Human Resources
Placement: Professional Exempt Salary Schedule
Term: See Duty Day Calendar, Grade D
Position Summary:
The Benefits Coordinator manages administration of health insurance and related employee benefits programs for the District and serves as the HIPAA Privacy Officer.
Other:
Essential Functions:
* Manages the coordination, interpretation and administration of health insurance and related employee benefits programs for the District. (Includes: medical, dental, vision, life insurance, short/long term disability, Worker'sCompensation, COBRA, HIPAA, ACA, and ASRS). Benefits Coordinator has a direct role in the facilitation and management of the ADA and FMLA process.
* Assists various administrators/committees/consultants with the collection of data and developing reports pertaining to employee benefits.
* Monitors COBRA benefits activities for terminated/retired employees.
* Communicates with ASRS for add/changes/deletions as they affect the subsidy provided to the District for COBRA Retirees.
* Conducts employee orientation sessions to inform new employees of the District insurance and related benefits, including explaining program/plan options, coverage, and costs.
* Conducts annual open enrollment sessions to facilitate employee benefit changes and explain new/modifiedprograms, plans, options, coverage, and costs.
* Facilitates the Wellness Committee and wellness programs for the District. Regularly communicates via newsletters, emails, flyers all benefit/wellness initiatives.
* Liaison between employees/providers to resolve issues/problems and implements procedural changes to comply with applicable legislation.
* Serves as HIPAA Privacy Officer and coordinates policies in accordance with federal regulations.
* Processes new hires, changes or terminations to vendor's databases and processes appropriate paperwork.
* Submits mandatory 834 report files weekly to insurance provider/bi-weekly to FSA third party administrator.
* Prepares monthly insurance/benefits billing including making/verifying all changes/adjustments to employee deductions; prepares/process invoices for benefits trust funds to ensure payments are accurate and timely.
* In conjunction with Payroll, assists with employee deductions for all benefits.
* Monitors Worker Compensation claim process and works directly with the Workers Compensation Insurance Carrier and Occupational Health Centers in collect/submitting information as required; additionally, preparing the required annual OSHA report all District sites.
* Handles short/long-term disability for eligible employees.
* Processes IRS Form 720 and payment of required annual PCORI fees to the IRS in accordance with the Affordable Care Act.
* Serves as member and resources on various committees.
* Performs any other duties as assigned by supervisor.
Training and Experience:
* High School Diploma.
* College coursework or degree in Human Resources and/or Business Management preferred.
* Extremely knowledgeable regarding all aspects of the employee benefits department, with specific attention and/or experience with an educational entity.
* Employee Benefits and/or Business background required.
* Emphasis on communication and accounting skills.
Application Instructions: Please complete the online Classified application found at "Work at TUHSD"
Intake and Benefits Coordinator
Benefit specialist job in Peach Springs, AZ
OPEN COMPETITIVE
JOB TITLE: Senior Services Intake and Benefits Coordinator
DEPARTMENT: Senior Services, also known as
Elderly CLASS: Full-time (40 hrs./week)
SALARY: $23.63
CLOSING DATE: October 22, 2025
Position Summary:
The Senior Services Intake and Benefits Coordinator is responsible for conducting thorough intake assessments and updating and maintaining participant service applications. This role also involves being the primary user and expert of the ServTracker database system. Additionally, the coordinator will oversee services related to the Elder Justice Initiative, which aims to protect vulnerable elders from abuse, neglect, and exploitation. The Senior Services Intake and Benefits Coordinator reports directly to the Department Director.
Essential Duties and Responsibilities:
Help establish a system for benefits coordination, senior services intake, and elder justice.
Intake and Case Management:
Conduct thorough intake interviews with potential participants to determine eligibility for Older Indian services.
Review, update, and maintain participant application files and service plans on a regular basis to ensure accuracy and compliance with program requirements.
Amending and updating the intake of applications and assessments based on the grantee or grant guidelines.
Maintain confidential records in accordance with HIPAA and tribal/federal policies.
ServTracker Management:
Become the program's subject matter expert in ServTracker software.
Input, update, and manage client data in ServTracker accurately and efficiently.
Generate regular reports to assist with monitoring service delivery and outcomes.
Train other staff or volunteers basic ServTracker use as needed.
Elder Just Initiative Coordination:
Providing support and referrals for elders at risk of abuse, neglect, or exploitation.
Collaborate with law enforcement, Adult Protective Services, legal aid, and tribal resources to support elder justice.
Lead and coordinate an elder justice coalition to develop a system to address elder abuse, bridge barriers and address gaps in services.
Educate the community and families on elder rights and reporting mechanisms.
Other Responsibility:
Providing transportation for elders, program participants, and caregivers as needed.
Assisting with activities, as well as food preparation and meal delivery for the home delivery meals program.
Other duties as assigned.
Required Qualifications:
High school diploma or equivalent required; an Associate's or Bachelors degree in Human Services, Social Work, OR relevant documented experience Human Services and grant management is preferred.
Current and valid CPR and First Aid Certification (must be maintained throughout employment).
Must pass a background check, drug screening, and any other pre- employment requirements.
Possess a valid Driver's License and be eligible for the Tribe's insurance.
Arizona Finger Print Clearance Card
Preferred Skills:
Prior experience with ServTracker or similar client management software.
Understanding of elder justice issues within tribal communities.
Familiarity with tribal state, and federal program coordination.
Work Environment:
Office-based with occasional travel to participant homes or tribal sites.
May include occasional evening or weekend hours for outreach.
Other Requirements:
Experience working with Native American elders or within tribal programs is highly preferred.
Strong data entry and database management skills; ability to ream new software systems. Knowledge of public benefit programs such as Social Security, SNAP, Medicaid, etc.
Excellent communication and interpersonal skills.
Ability to handle sensitive information with confidentiality and cultural competence.
HOW TO APPLY:
Submit a completed Employment Application to: Human Resources Department, PO Box 179, Peach Springs, AZ 86434, fax ************** , or call **************/2216 for information. To be considered for employment, the Human Resources Department completed application by 5:00 PM on the closing date. A resume be accepted in lieu of a completed employment application. applications and supporting documentation submitted become the property of the Human Resource Department.
PREFERENCE:
All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Indian descent in accordance with Public Law 88-355, Section 703 (702-71) and public Law 93-638, Section 7B.
Benefits Coordinator
Benefit specialist job in Peoria, AZ
The Benefits Coordinator is responsible for performing a wide variety of benefit support functions, including but not limited to benefit policy and procedure interpretation, benefit and retirement administration, regulatory compliance, wellness, training and customer service for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities.
Essential Duties and Responsibilities:
Daily, effectively communicates via phone, mail, and email to Team Member inquiries and requests regarding their benefits. Forms of Team Member communication include phone calls, emails and tickets submitted through our ticketing system.
Partners with Leaders, HR Business Partners, and Third-Party administrators in the weekly process of Team Members eligibility. Tracks notices to confirm that benefit offers are made to eligible Team Members.
Assists with Team Member retro-payment adjustments for benefits after the effective date of enrollment, changes, terminations, etc. and partners with Payroll for processing.
Responsible for reconciling bills from carriers as well as internal and external system audits, as needed.
Assists with the reporting requirements of all relevant government rules and regulations, including the Employee Retirement Income Security Act (ERISA).
Tracks and processes medical support orders, including any follow-up that may be needed.
Reviews audit reports generated by various sources and resolves benefit data discrepancies.
Mediates between benefit providers and Team Members, such as assisting in handling Team Member's routine benefit-related questions.
Assists with the wellness program, including impactful events and challenges for all GCNA Team Members that promote well-being. This may require travel to other locations.
Coordinates with vendor on the Team Member notification of COBRA eligibility to household members and Team Members that are on a leave of absence; includes notification to household members of eligibility for COBRA, etc. when benefits are discontinued.
Ensures the tickets in Jira for 401k and benefit related questions are reviewed on a regular basis, providing information to Team Members inquiring about GCNA's 401k and benefit plans.
As needed, collaborates with vendors, brokers, and insurance carriers regarding escalated customer issues, billing reconciliations, and other concerns as they arise.
Builds relationships with Team Members and Leaders and acts as a point of contact for our Insurance Carriers.
Responsible for assisting in the planning and organizing of the annual open enrollment process for all GCNA Team Members. Includes scheduling and organizing facilities, preparing documents, coordination with insurance company representatives and other vendors, coordinating and scheduling staffing for all open enrollment activities, etc. Coordinates dissemination of information with providers.
Assists in the preparation and distribution of written communications to inform Team Members of benefit offerings. Also assists in the development of tools that aid Team Members in benefits selection.
To ensure efficiency, documents any new or updated processes, as needed.
Administers the Trip Reduction Program, including annual reporting, surveys, monthly drawings, and audits.
Maintains current knowledge of State and Federal legislation regarding Team Member benefits or anything that may impact Team Member benefits including Health Care Reform.
Contributes to building a cohesive work environment by working together as a team.
Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
Maintains regular and consistent in-person attendance.
Performs other related duties, as assigned.
Key Values/Enabling Attributes:
Trust - Making relationships as important as results; Doing the right thing even when no one is looking; Doing what we say we will do; Having the courage to resolve differences; Respecting the uniqueness of every individual.
Collaboration - Engaging in unfiltered conflict around ideas; Apologizing when appropriate; Taking care of each other and the business; Achieving greatness as One Goodwill; Partnering with our communities to serve our customers.
Engagement - Valuing attitude and aptitude; Being an ambassador of Goodwill; Going above and beyond; Having fun and celebrating successes; Making life better for those around us.
Ownership - Leading by example; Driving operational excellence; Holding one another accountable; Making Goodwill better every day; Taking responsibility to initiate solutions.
Innovation - Encouraging continuous learning; Willing to take risks; Transforming from common to exceptional; Promoting breakthrough thinking; Embracing change.
Minimum Qualifications (Education, Experience, Skills):
High School Diploma, GED, or equivalent work experience
One to two years related experience, specifically with medical insurance and working with providers
Excellent written and verbal communication skills
Bilingual in Spanish and English preferred
Ability to speak and read English proficiently
Insight to remain objective when handling sensitive customer service issues
Capable of handling multiple calls on a consistent basis due to heavy phone volume
Versatility to work in an office setting with other Team Members that reflects an environment of constant movement and multi-tasking
Proficient in MS Office skills including Word and Outlook
Must have strong Excel skills
Ability to perform work accurately and thoroughly, with a strong attention to detail by focusing on the minute details of a project or task
Ability to be self-directed and show initiative
Ability to work independently and with a team
Ability to pass a background check and drug screen, where applicable for position
You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:
5 Medical Plans
Employer Funded Health Reimbursement Account (HRA)
3 Dental Plans
Vision Plan
401K
Employer Paid Life Insurance
Employee Assistance Program (EAP)
Paid Time Off; Sick and Vacation
Paid Holidays
These are just a few highlights of our key benefit offerings!
Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.
Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.
Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.
For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at **************, option 5.
PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (********************************************* to learn how to report it.
Auto-ApplySr. Benefits Consultant
Benefit specialist job in Phoenix, AZ
**_What Benefits contributes to Cardinal Health_** Human Resources designs, implements and delivers human resource programs and policies, including recruitment, talent management, diversity and inclusion, compensation and benefits, among others. This function anticipates and plans for long-term human resource needs in alignment with business strategies.
Benefits designs, implements and administers benefits plans, ensuring that the total benefits package is competitive with the market, meets company objectives, and is compliant. This job family manages relationships and coordinates with third party vendors for benefits plan development and administration, and collaborates with the Internal Communications family to educate employees and promote enrollment.
**_Job Summary_**
As a Senior Benefits Consultant on the U.S. Benefits team, you'll lead the administration and continuous improvement of Cardinal Health's leave and disability programs while supporting benefits projects for our expanding Navista/MSO (Management Services Organization) population.
**_Responsibilities_**
+ Manage day-to-day operations for Cardinal Health's leave programs, including FMLA, short term and long-term disability, parental, and personal leaves.
+ Serve as the primary contact for the external leave vendor (e.g., MetLife), ensuring high quality service delivery and timely resolution of escalations.
+ Partner with HR Operations, Payroll, Legal, and Employee Relations to ensure compliant, consistent leave administration and accurate pay continuation.
+ Lead MSO-specific leave management efforts-configuring entity-specific processes, onboarding new practices, and aligning policies across multiple EINs.
+ Support reporting and project management for MSO benefits initiatives, including annual enrollment, plan onboarding, and vendor transitions.
+ Track milestones and deliverables to ensure timely execution of benefits projects and accurate communication to stakeholders.
+ Collaborate across HR, Finance, Legal, and Procurement to drive operational alignment and compliance.
+ Identify and implement process improvements that enhance efficiency, accuracy, and the employee experience.
**_Qualifications_**
+ Bachelor's degree in related field (Human Resources, Business, etc.) or equivalent work experience, preferred.
+ 5+ years of experience in employee benefits, leave management, or HR operations within a complex or multi-entity organization preferred
+ Strong understanding of FMLA, ADA, and state leave regulations.
+ Proven experience managing third-party vendors and monitoring service-level performance.
+ Advanced Excel and data-management skills; Power BI or Tableau experience a plus.
+ Finance background or experience with financial reconciliation or cost tracking a plus.
+ Strong project-management, communication, and relationship-building skills.
+ Ability to manage multiple priorities, deliver results in a matrixed environment, and operate with discretion and professionalism.
**_What is expected of you and others at this level_**
+ Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
+ Participates in the development of policies and procedures to achieve specific goals
+ Recommends new practices, processes, metrics, or models
+ Works on or may lead complex projects of large scope
+ Projects may have significant and long-term impact
+ Provides solutions which may set precedent
+ Independently determines method for completion of new projects
+ Receives guidance on overall project objectives
+ Acts as a mentor to less experienced colleagues
**_Anticipated salary range_** **:** $105,100-150,100
**_Bonus eligible_** **:** Yes
**_Benefits_** **:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**_Application window anticipated to close_** **:** 11/30/2025 *if interested in the opportunity, please submit application as soon as possible.
_The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Benefits & Leaves Manager
Benefit specialist job in Phoenix, AZ
Your role in our mission Prosper is seeking a dynamic and experienced Benefits & Leaves Manager to join our People and Places team. In this role, you will manage and enhance Prosper's comprehensive health & wellness programs, including our leave of absence program. We're looking for someone who is curious, driven to understand and streamline current processes, committed to simplifying the employee experience and has the ability to build and maintain strong partnerships. The ideal candidate excels at collaboration, has a strong foundation in benefits administration, communicates complex concepts clearly, and recognizes the profound impact benefits have on employees' lives. This is a hybrid role based at either our SF or PHX office.
How you'll make an impact
* Strategic Benefits Design: Manage the strategic design, implementation, and administration of Prosper's benefits offerings, including medical, dental, vision, life insurance, and disability plans.
* Open Enrollment Management: Lead the annual open enrollment process, ensuring smooth execution and effective communication to employees. Manage ADP benefits setup and ensure accurate data entry and system configuration.
* Leave of Absence Program Management: Develop, refine, and manage Prosper's leave of absence program, policies, and processes. Manage the relationship with our outsourced leaves administrator, ensuring SOPs are created and SLAs are met. Develop manager and employee leave toolkits to educate on leave policies and processes, increasing awareness and compliance.
* Leave Support: Communicate with employees regarding their leave needs, ensuring they are aware of their responsibilities and the steps required to qualify for leave, providing a seamless and supportive experience.
* Customer Service: Provide exceptional customer service to internal and external stakeholders as the primary point of contact for plan vendors, third-party consultants, and employees.
* Employee Communication and Training: Manage internal communications, develop and deliver training programs for leaders and employees to improve understanding of benefits offerings.
* Operational Efficiency: Identify and implement opportunities to improve operational efficiency within benefits and leave administration, including streamlining processes within ADP and other HR systems, enhancing the overall employee experience.
* Vendor and Partnership Management: Partner with Finance, Legal, and People Teams to manage vendor contracts and implement new programs.
* Wellness Initiatives: Develop and execute comprehensive wellness initiatives, including workshops, challenges, and partnerships, to promote employee wellbeing across all dimensions.
* Regulatory Compliance: Maintain current knowledge of all applicable leave and accommodation laws (e.g., ERISA, HIPAA, FMLA, ACA, COBRA) and ensure plan compliance with regulatory filings, updates, notices, audits, and non-discrimination testing.
Skills that will help you thrive
* Advanced knowledge in benefits plan design and administration (Level funded or self-insured plan management experience is preferred)
* Extensive knowledge and experience with the leave requirements in multiple states (CA, NY, NJ ect.) and federal, state and local regulations (e.g. ERISA, HIPAA, FMLA, ACA, COBRA etc.)
* Demonstrated ability to build and maintain strong relationships with internal and external stakeholders
* Strong analytical skills with proficiency in Excel and Google sheets
* Strong experience with multi-jurisdictional leave programs
* Great organizational skills, high attention to detail
* Excellent written and verbal communication skills
* Strong problem-solving skills
* Effective planning & priority setting
* 8+ years of related benefits administration experience, including 5+ years of experience administering leaves of absence, Bachelor's Degree required.
What We Offer
* The opportunity to collaborate with a team of creative, fun, and driven colleagues on products that have an immediate and significant impact on people's lives
* The opportunity to work in a fast-paced environment with experienced industry leaders
* Flexible time off, comprehensive health coverage, competitive salary, paid parental leave
* Wellness benefits including access to mental health resources, virtual HIIT and yoga workouts
* A bevy of other perks including Udemy access, childcare assistance, pet insurance discounts, legal assistance, and additional discounts
Interview Process
* Recruiter Call: A brief screening to discuss your experience and initial questions
* Department Interview: Deeper dive into technical skills and project alignment with the Hiring Manager or team member
* Team/Virtual Interview: Meet team members for collaborative discussions, problem-solving, or technical exercises
* Final Round: Discussion with a department head/executive
$125,000 - $160,000 a year
Compensation details:
The salary range is $125,000 - $160,000 annually, plus bonus and generous benefits. In determining your salary, we will consider your location, experience, and other job-related factors.
#LI-SK1
About Us
Founded in 2005 as the first peer-to-peer marketplace lending platform in the U.S., Prosper was built on a simple idea: connect people who want to borrow money with those who want to invest. Since inception, Prosper has helped more than 2 million people gain access to affordable credit with over $28 billion in loans originated through its platform. Our mission is to help our customers advance their financial well-being through a variety of products including personal loans, credit, home equity lines of credit (HELOC), and our newest product, HELoan. Our diverse culture rewards accountability and cross functional teamwork because we believe this encourages innovative thinking and helps us deliver on our mission.
We're on a mission to hire the very best, and we are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere. It is important to us that every hire connects with our vision, mission, and core values. Join a leading fintech company that's democratizing finance for all!
Our Values
Diversity expands opportunities
Collaboration creates better solutions
Curiosity fuels our innovation
Integrity defines all our relationships
Excellence leads to longevity
Simplicity guides our user experience
Accountability at all levels drives results
***************
Our Story & Team // Our Blog
Applicants have rights under Federal Employment Laws.
Family & Medical Leave Act (FMLA)
Equal Employment Opportunity (EEO)
Employee Polygraph Protection Act (EPPA)
California applicants: please click here to view our California Consumer Privacy Act ("CCPA") Notice for Applicants, which describes your rights under the CCPA.
At Prosper, we're looking for people with passion, integrity, and a hunger to learn. We encourage you to apply even if your experience doesn't precisely match the job description. Your unique skill set and diverse perspective will stand out and set you apart from other candidates. Prosper thrives with people who think outside of the box and aren't afraid to challenge the status quo. We invite you to join us on our mission to advance financial well-being.
Prosper is committed to an inclusive and diverse workplace. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law, including the San Francisco Fair Chance Ordinance. Prosper will consider for employment qualified applicants who are non-US citizens and will provide green card sponsorship.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Senior Health Benefits Consultant
Benefit specialist job in Tempe, AZ
Job DescriptionThe Opportunity: The Senior Health Consultant is integral to supporting the delivery of a broad and diverse range of group health benefits consulting services to our clients. This role offers visibility, client interaction, and the opportunity to learn about the emerging areas of the health benefits field through participation in special projects. This position can be located in Phoenix, Los Angeles, San Francisco, and Denver offices.The Role: As a Senior Health Consultant, you will work collaboratively with Client Relationship Managers (CRMs) and other health group team members to provide analysis, health and benefit consultative support. This includes employee benefit offerings for Medical, Dental, Vision, Disability, Stop Loss and Life Insurance, as well as wellness and clinical programs. Consultants perform at a high level of proficiency doing analytical work, as well as interacting with our clients and vendors. In addition, the consultant will collaborate with peers on financial analyses and other projects. Responsibilities include, but are not limited to:
Manage vendor procurement assignments (RFPs) on behalf of our clients, within budgets;
Analyze each vendor's response from both a quantitative and qualitative perspective;
Develop familiarity with unique vendor programs and how they vary from their competition;
Interact with CRMs in establishing the scope for new projects.
Support CRMs with presentations to clients.
Collaborate with Segal's Medical Director and Clinical team on clinical and wellness programs for our clients.
Work with and analyze complex data to include demography, claims experience, financial performance, cost-effectiveness, budget projections, renewal analysis, health delivery system and/or other benefits related issues;
Work on ad hoc reports and projects;
Prepare reports and memoranda communicating results of analysis to consultants and client;
Review work completed by other health benefit analysts for accuracy, completeness and quality.
Key Requirements:
Bachelor's degree plus 9 + years of health benefits, managed care, and/or underwriting experience. More extensive work experience may be considered in lieu of a bachelor's degree;
Excellent interpersonal and communication skills (both written and verbal);
Proficiency with the Microsoft Office software suite (Word, Excel, PowerPoint, Outlook) is required;
Strong project management skills required, combined with the ability to succeed in fast paced environment managing multiple conflicting deadlines;
Candidates with advanced Excel capabilities including VBA programming are preferred;
Demonstrated project management experience/skills;
Demonstrated skills as an effective communicator (oral/written);
Collaborative work ethic.
Academy Associate- Employee Benefits
Benefit specialist job in Phoenix, AZ
Lockton is seeking a motivated and inquisitive professional to join our People Solutions team as an Academy Associate. This role is designed for individuals who are eager to build a strong foundation in employee benefits through a structured learning program, mentorship, and hands-on experience. Academy Associates will have the opportunity to learn the business, contribute to the delivery of brokerage and consulting services, and develop skills for long-term career growth within Lockton.
Position responsibilities
Participate actively in the Academy learning program and other learning and development initiatives.
Develop an understanding of the benefits brokerage and consulting business.
Support the service of clients, including renewal, marketing, issue resolution, and client support.
Assist in the development of financial models and reports for clients and senior team members.
Participate in client strategy and renewal meetings to understand client expectations.
Maintain client files, contracts, and documents.
Support basic claims and enrollment issues.
Document meetings, calls, and commitments made to the client and team.
Participate in peer review by reviewing team deliverables and submitting your own work for feedback to ensure accuracy and quality.
Attend select meetings with clients, either in person or virtually, and take notes as needed.
Build and maintain relationships with internal stakeholders, including specialty resources.
Maintain high professional standards in all interactions and deliverables, including confidentiality, communication, and accountability.
Perform other responsibilities and duties as needed to support the team and clients.
#LI-DA2
Benefits & Leaves Manager
Benefit specialist job in Phoenix, AZ
Your role in our mission Prosper is seeking a dynamic and experienced Benefits & Leaves Manager to join our People and Places team. In this role, you will manage and enhance Prosper's comprehensive health & wellness programs, including our leave of absence program. We're looking for someone who is curious, driven to understand and streamline current processes, committed to simplifying the employee experience and has the ability to build and maintain strong partnerships. The ideal candidate excels at collaboration, has a strong foundation in benefits administration, communicates complex concepts clearly, and recognizes the profound impact benefits have on employees' lives. This is a hybrid role based at either our SF or PHX office.How you'll make an impact
Strategic Benefits Design: Manage the strategic design, implementation, and administration of Prosper's benefits offerings, including medical, dental, vision, life insurance, and disability plans.
Open Enrollment Management: Lead the annual open enrollment process, ensuring smooth execution and effective communication to employees. Manage ADP benefits setup and ensure accurate data entry and system configuration.
Leave of Absence Program Management: Develop, refine, and manage Prosper's leave of absence program, policies, and processes. Manage the relationship with our outsourced leaves administrator, ensuring SOPs are created and SLAs are met. Develop manager and employee leave toolkits to educate on leave policies and processes, increasing awareness and compliance.
Leave Support: Communicate with employees regarding their leave needs, ensuring they are aware of their responsibilities and the steps required to qualify for leave, providing a seamless and supportive experience.
Customer Service: Provide exceptional customer service to internal and external stakeholders as the primary point of contact for plan vendors, third-party consultants, and employees.
Employee Communication and Training: Manage internal communications, develop and deliver training programs for leaders and employees to improve understanding of benefits offerings.
Operational Efficiency: Identify and implement opportunities to improve operational efficiency within benefits and leave administration, including streamlining processes within ADP and other HR systems, enhancing the overall employee experience.
Vendor and Partnership Management: Partner with Finance, Legal, and People Teams to manage vendor contracts and implement new programs.
Wellness Initiatives: Develop and execute comprehensive wellness initiatives, including workshops, challenges, and partnerships, to promote employee wellbeing across all dimensions.
Regulatory Compliance: Maintain current knowledge of all applicable leave and accommodation laws (e.g., ERISA, HIPAA, FMLA, ACA, COBRA) and ensure plan compliance with regulatory filings, updates, notices, audits, and non-discrimination testing.
Skills that will help you thrive
Advanced knowledge in benefits plan design and administration (Level funded or self-insured plan management experience is preferred)
Extensive knowledge and experience with the leave requirements in multiple states (CA, NY, NJ ect.) and federal, state and local regulations (e.g. ERISA, HIPAA, FMLA, ACA, COBRA etc.)
Demonstrated ability to build and maintain strong relationships with internal and external stakeholders
Strong analytical skills with proficiency in Excel and Google sheets
Strong experience with multi-jurisdictional leave programs
Great organizational skills, high attention to detail
Excellent written and verbal communication skills
Strong problem-solving skills
Effective planning & priority setting
8+ years of related benefits administration experience, including 5+ years of experience administering leaves of absence, Bachelor's Degree required.
What We Offer
The opportunity to collaborate with a team of creative, fun, and driven colleagues on products that have an immediate and significant impact on people's lives
The opportunity to work in a fast-paced environment with experienced industry leaders
Flexible time off, comprehensive health coverage, competitive salary, paid parental leave
Wellness benefits including access to mental health resources, virtual HIIT and yoga workouts
A bevy of other perks including Udemy access, childcare assistance, pet insurance discounts, legal assistance, and additional discounts
Interview Process
Recruiter Call: A brief screening to discuss your experience and initial questions
Department Interview: Deeper dive into technical skills and project alignment with the Hiring Manager or team member
Team/Virtual Interview: Meet team members for collaborative discussions, problem-solving, or technical exercises
Final Round: Discussion with a department head/executive
#LI-SK1
About Us
Founded in 2005 as the first peer-to-peer marketplace lending platform in the U.S., Prosper was built on a simple idea: connect people who want to borrow money with those who want to invest. Since inception, Prosper has helped more than 2 million people gain access to affordable credit with over $28 billion in loans originated through its platform. Our mission is to help our customers advance their financial well-being through a variety of products including personal loans, credit, home equity lines of credit (HELOC), and our newest product, HELoan. Our diverse culture rewards accountability and cross functional teamwork because we believe this encourages innovative thinking and helps us deliver on our mission.
We're on a mission to hire the very best, and we are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere. It is important to us that every hire connects with our vision, mission, and core values. Join a leading fintech company that's democratizing finance for all!
Our Values
Diversity expands opportunities
Collaboration creates better solutions
Curiosity fuels our innovation
Integrity defines all our relationships
Excellence leads to longevity
Simplicity guides our user experience
Accountability at all levels drives results
***************
Our Story & Team
//
Our Blog
Applicants have rights under Federal Employment Laws.
Family & Medical Leave Act (FMLA)
Equal Employment Opportunity (EEO)
Employee Polygraph Protection Act (EPPA)
California applicants: please
click here
to view our California Consumer Privacy Act (“CCPA”) Notice for Applicants, which describes your rights under the CCPA.
At Prosper, we're looking for people with passion, integrity, and a hunger to learn. We encourage you to apply even if your experience doesn't precisely match the job description. Your unique skill set and diverse perspective will stand out and set you apart from other candidates. Prosper thrives with people who think outside of the box and aren't afraid to challenge the status quo. We invite you to join us on our mission to advance financial well-being.
Prosper is committed to an inclusive and diverse workplace. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law, including the San Francisco Fair Chance Ordinance. Prosper will consider for employment qualified applicants who are non-US citizens and will provide green card sponsorship.
Auto-ApplySenior Benefits Analyst
Benefit specialist job in Phoenix, AZ
**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Benefit Analyst is responsible for building and delivering both global and local benefit programs that enhance the employee experience, through support and management of both global and country programs in line with the global total rewards philosophy.
The Senior Benefits Analyst supports the design, administration, and analysis of Americas' and global benefit programs to enhance the employee experience and align with the company's total rewards philosophy. This role focuses on operational excellence, compliance, and data-driven insights to ensure competitive and cost-effective benefits offerings. The analyst collaborates with internal teams, vendors, and carriers to maintain accurate systems, resolve employee inquiries, and contribute to continuous improvement initiatives.
**Job Overview:**
The Senior Benefits Analyst supports the design, administration, and analysis of Americas' and global benefit programs to enhance the employee experience and align with the company's total rewards philosophy. This role focuses on operational excellence, compliance, and data-driven insights to ensure competitive and cost-effective benefits offerings. The analyst collaborates with internal teams, vendors, and carriers to maintain accurate systems, resolve employee inquiries, and contribute to continuous improvement initiatives.
**Essential Duties and Responsibilities** :
+ Administer health and welfare benefit plans (medical, dental, vision, disability, life insurance) and ensure accurate enrollment and eligibility.
+ Maintain compliance with federal and state regulations (ERISA, ACA, HIPAA, COBRA) and support audits.
+ Partner with vendors and carriers to resolve issues, monitor service levels, and ensure accurate data exchange.
+ Analyze claims, utilization, and cost trends; prepare reports and dashboards for leadership review.
+ Assist in benchmarking benefits against industry standards and support recommendations for program enhancements.
+ Develop employee communications and resources to promote understanding and engagement with benefits programs.
+ Respond to escalated employee inquiries and provide guidance on complex benefit issues.
+ Collaborate with HRIS and IT teams to maintain and optimize benefits systems and self-service tools.
+ Support wellness initiatives and contribute to global benefits projects as needed.
+ Identify process improvements to streamline administration and enhance employee experience.
**Required Qualifications:**
+ Minimum 4-6 years of experience in benefits administration or analysis.
+ Strong knowledge of U.S. benefits regulations and compliance requirements.
+ Proficiency in Microsoft Excel and data analysis; ability to translate data into actionable insights.
+ Experience working with HR systems (Workday or similar) and benefits administration platforms.
+ Strong communication and problem-solving skills; ability to manage multiple priorities.
+ Bachelor's degree in Human Resources, Business, or related field required; professional certification (CEBS or similar) preferred.
+ Highly proficient in Microsoft Office, particularly Excel.
+ Previous experience of M&A activity / benefits harmonization.
+ Strong communication and presentation skills.
+ Workday (or comparable HR System) experience.
**Preferred Qualifications:**
+ Facility/experience with a breadth of software/benefit administration systems.
+ Benefits or Rewards Remuneration professional certification or bachelor's degree in business, tax, Human Resources or a related field.
+ Experience/background with compensation and global mobility a plus.
**Education:**
Bachelor's degree in business, Human Resources, Communication or Liberal Arts.
**Travel Requirements:**
**Information Security:**
Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.
**Diversity, Inclusion & Equity:**
At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.
\#LI-JC1
\#LI-Remote
Annual salary range for this position is between $98,880.00 - $123,600.00 gross before taxes.
.
**What Rocket Software can offer you in USA:**
**Unlimited Vacation Time as well as paid holidays and sick time**
**Health and Wellness coverage options for Rocketeers and dependents**
**Life and disability coverage**
**Fidelity 401(k) and Roth Retirement Savings with matching contributions**
**Monthly student debt benefit program**
**Tuition Reimbursement and Certificate Reimbursement Program opportunities**
**Leadership and skills training opportunities**
EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.
_It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._
_If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_
Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day.
At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve.
Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.
Bilingual Customer Benefit Advisor I
Benefit specialist job in Phoenix, AZ
When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
+ Award-winning culture
+ Inclusion and diversity as a priority
+ Performance Based Incentive Plans
+ Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
+ Generous PTO (including paid time to volunteer!)
+ Up to 9.5% 401(k) employer contribution
+ Mental health support
+ Career advancement opportunities
+ Student loan repayment options
+ Tuition reimbursement
+ Flexible work environments
**_*All the benefits listed above are subject to the terms of their individual Plans_** **.**
And that's just the beginning...
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
**General Summary:**
Minimum starting hourly rate is $22.00
The Customer Benefit Advisor (CBA) I is the entry level in a three-level career path. A CBA I is a critical first point of contact for our customers.
To be successful in this role, the incumbent is responsible for demonstrating exceptional customer service for business serviced by Unum/Colonial Life. It is critical to provide accurate information on benefits, claims, and or policy administration with minimal operational oversight. Incumbents in this role will be tasked with compiling information for multiple product types, from multiple systems, and providing responses to customers that are thorough, clear, and concise. All work is carefully performed according to established protocols/procedures.
In this role, incumbents must demonstrate a willingness to provide strong customer service - providing accurate information to customers, expressing appropriate empathy, and resolving customer issues where appropriate. This position requires the use of multiple system applications and administrative processes. While service is focused on our external customers, this position is responsible for creating detailed/appropriate documentation for our internal cross-functional business partners.
In addition to providing excellent customer service in accordance with established standards, incumbents will need to demonstrate proficiency in individual metrics (i.e. accuracy, post-interaction surveys, average handle time, after call work, schedule adherence, etc.) that are in line with pre-set expectations and drive results for the Customer Contact Center.
**Principal Duties and Responsibilities**
+ Be the customers' first line of sight (advisor) by being available to assist via multiple avenues of communication with timely and accurate information regarding policy and coverage-related questions.
+ Meet or exceed company goals and metrics to guarantee the best experience for customers.
+ Be open and motivated by feedback and guidance to be at your best for customers.
+ Protect customers' privacy (both internal and external) and reassure them with empathy and professionalism.
+ Be available to work a regularly assigned shift between the hours of 8:00 am and 8:00 pm Eastern time Monday-Friday.
+ Reliable attendance in accordance with contact center attendance guidelines.
+ Successfully complete all required training and associated support periods.
+ Ability to obtain information from multiple systems and relay to customers in a seamless manner.
+ Follow all documented processes/workflow to enhance customer service and reduce customer effort/operating efficiency.
+ Utilize resources and tools to accurately respond to customer inquiries.
+ Demonstrate a passion for the values outlined in value statements.
+ May perform other duties as assigned.
**Job Specifications**
+ 1 year customer service experience preferred, with a strong preference that the experience be in the insurance/healthcare/medical/financial field or equivalent area.
+ Highschool diploma or GED required.
+ Successful completion of Contact Center training program, including demonstrating phone proficiency and passing required knowledge checks.
+ A passion for helping customers and exceeding their expectations with high integrity.
+ Answering customer inquiries, translating documents and acting as an interpreter for English and Spanish languages.
+ Excellent verbal and written communication skills with the ability to flex your communication style to best meet the needs of customers, both in English and Spanish.
+ Enthusiasm for working in a fast-paced, structured environment, answering numerous inquiries for customers at their greatest time of need.
+ Strong computer and multi-tasking skills as well as the ability to confidently work in multiple systems with dual monitors.
+ Familiarity with Microsoft applications such as Outlook, Word, and Excel.
+ Intellectual curiosity and a desire to continually learn and grow.
+ An excellent work ethic and ability to adapt and work successfully in a continually changing environment.
+ Dependability - being available when needed by teammates and customers.
+ Comfortable with video communications via MS Teams throughout the day to communicate with teammates and leadership face to (virtual) face.
+ Must meet attendance requirements and in office expectations when applicable.
~IN3
\#LI-LM2022
Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$36,000.00-$62,400.00
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum