Benefit specialist jobs in Burien, WA

The Benefits & Leave Specialist is responsible for administering team member benefits programs, managing leaves of absence, and coordinating workers' compensation processes to ensure compliance, accuracy, and a positive people experience. This role partners closely with team members, managers, insurance carriers, third-party administrators, and internal stakeholders to support benefits enrollment, leave administration, workplace injury claims, and accommodations. Benefits * Pay Day every Friday (salary range $81,000 to $95,000) * Medical & Dental Benefits * 401k Retirement Plan * Paid Time Off * Paid Holidays (7 per year) * Regular Performance Appraisals and Wage Reviews * Employee Discount for employee and immediate family. * Using the Taco Time App, employees can purchase up to $40 worth of Taco Time food, 3 times per week (during non-prime hours) Essential Functions and Key Position Accountabilities * Benefits Administration * Oversee day-to-day administration of all benefit programs, including medical, dental, vision, life insurance, disability, retirement plans, wellness initiatives, and voluntary benefits. * Lead the design and execution of annual Open Enrollment, including system configuration, employee communications, and vendor coordination. * Ensure accurate and timely benefits data management, compliance with ERISA, ACA, COBRA, HIPAA, FMLA, and state-specific regulations. * Manage benefit vendors, brokers, and third-party administrators, ensuring service level agreements and team member experience standards are met. * Develop and deliver clear, engaging communication materials to promote understanding and utilization of benefits programs. * Monitor benefits trends, utilization data, and program effectiveness, providing insights and recommendations to leadership. * Champion team member well-being initiatives (physical, mental, financial) and foster a culture of wellness. * Leave & Accommodation Management * Coordinate leaves of absence including FMLA, ADA, state/paid leave programs, and other statutory leaves. * Track leave balances, submit required notices, and maintain compliance with federal and state regulations. * Partner with team members, managers, and providers to facilitate smooth return-to-work processes. * Coordinate the interactive process for team member accommodation requests under the Americans with Disabilities Act (ADA). * Workers' Compensation Management * Manage all workers' compensation claims from initial report through resolution, including communication with team members, managers, and third-party administrator. * Ensure proper documentation, reporting, and compliance with state and federal regulations. * When applicable, administer SAW and KOS for workers' comp claims. * Partner with Safety/Operations teams to identify and mitigate workplace risks. * Support return-to-work programs and accommodations as needed. * Special Projects * Lead or support cross-functional People & Culture initiatives such as systems management/integrations, policy development, or process improvement. * Collaborate with P&C leadership on strategic projects that enhance team member experience and operational efficiency. * Conduct research, gather data, and prepare reports to support decision-making and compliance. * Performs other related duties and projects as assigned by Manager. Minimum Qualifications EDUCATION * A Bachelor's degree in human resources management, or related, is preferred. * Relevant work experience can be considered and substituted for academic requirements. LICENSURE/CERTIFICATION * PHR designation, SHRM-CP or equivalent preferred. EXPERIENCE * Minimum of three years' experience in benefits administration. * Minimum of three years' experience in leave administration, completion of specialized certification or training on FMLA/leave administration preferred. * Solid understanding of employment laws and regulations including ADA, FMLA, HIPAA, ERISA, and workers' compensation laws. KNOWLEDGE/SKILLS/ABILITIES * Demonstrated experience administering complex benefits and leave processes accurately and independently. * Ability to work in a fast paced and at times ambiguous environment. * Solution oriented and proactive in identifying issues. * Strong relationship building and interpersonal skills, i.e., diplomacy, consideration, sensitivity, confidentiality, and the ability to collaborate with employees at all levels. * Excellent written and verbal skills. * Highly organized, dependable, and able to maintain accuracy under deadlines and shifting priorities. * Ability to work successfully as a team member and independently. * Intermediate to advanced skills in Outlook, Word, Excel, MS Project, Power Point, and other comparable software programs. * Skill working with an HRIS system (ADP Workforce NOW preferred) * Knowledge of various types of benefits plans, including but not limited to medical, dental, vision, life, FSA, and voluntary benefit programs. * Knowledge of COBRA, and ability to administer effectively and in compliance with regulations * Knowledge and experience with application of health and welfare regulations including but not limited to HIPAA, ACA, GINA, ADA(AA), ERISA * Strong understanding of federal and WA state leave and benefits regulations (FMLA, ADA, ERISA, WAPFML etc.), with the ability to interpret and apply policy accurately and consistently. * Ability to handle sensitive information with discretion and maintain strict confidentiality.

The Benefits & Leave Specialist is responsible for administering team member benefits programs, managing leaves of absence, and coordinating workers' compensation processes to ensure compliance, accuracy, and a positive people experience. This role partners closely with team members, managers, insurance carriers, third-party administrators, and internal stakeholders to support benefits enrollment, leave administration, workplace injury claims, and accommodations. Benefits Pay Day every Friday (salary range $81,000 to $95,000) Medical & Dental Benefits 401k Retirement Plan Paid Time Off Paid Holidays (7 per year) Regular Performance Appraisals and Wage Reviews Employee Discount for employee and immediate family. Using the Taco Time App, employees can purchase up to $40 worth of Taco Time food, 3 times per week (during non-prime hours) Essential Functions and Key Position Accountabilities Benefits Administration Oversee day-to-day administration of all benefit programs, including medical, dental, vision, life insurance, disability, retirement plans, wellness initiatives, and voluntary benefits. Lead the design and execution of annual Open Enrollment, including system configuration, employee communications, and vendor coordination. Ensure accurate and timely benefits data management, compliance with ERISA, ACA, COBRA, HIPAA, FMLA, and state-specific regulations. Manage benefit vendors, brokers, and third-party administrators, ensuring service level agreements and team member experience standards are met. Develop and deliver clear, engaging communication materials to promote understanding and utilization of benefits programs. Monitor benefits trends, utilization data, and program effectiveness, providing insights and recommendations to leadership. Champion team member well-being initiatives (physical, mental, financial) and foster a culture of wellness. Leave & Accommodation Management Coordinate leaves of absence including FMLA, ADA, state/paid leave programs, and other statutory leaves. Track leave balances, submit required notices, and maintain compliance with federal and state regulations. Partner with team members, managers, and providers to facilitate smooth return-to-work processes. Coordinate the interactive process for team member accommodation requests under the Americans with Disabilities Act (ADA). Workers' Compensation Management Manage all workers' compensation claims from initial report through resolution, including communication with team members, managers, and third-party administrator. Ensure proper documentation, reporting, and compliance with state and federal regulations. When applicable, administer SAW and KOS for workers' comp claims. Partner with Safety/Operations teams to identify and mitigate workplace risks. Support return-to-work programs and accommodations as needed. Special Projects Lead or support cross-functional People & Culture initiatives such as systems management/integrations, policy development, or process improvement. Collaborate with P&C leadership on strategic projects that enhance team member experience and operational efficiency. Conduct research, gather data, and prepare reports to support decision-making and compliance. Performs other related duties and projects as assigned by Manager. Minimum Qualifications EDUCATION A Bachelor's degree in human resources management, or related, is preferred. Relevant work experience can be considered and substituted for academic requirements. LICENSURE/CERTIFICATION PHR designation, SHRM-CP or equivalent preferred. EXPERIENCE Minimum of three years' experience in benefits administration. Minimum of three years' experience in leave administration, completion of specialized certification or training on FMLA/leave administration preferred. Solid understanding of employment laws and regulations including ADA, FMLA, HIPAA, ERISA, and workers' compensation laws. KNOWLEDGE/SKILLS/ABILITIES Demonstrated experience administering complex benefits and leave processes accurately and independently. Ability to work in a fast paced and at times ambiguous environment. Solution oriented and proactive in identifying issues. Strong relationship building and interpersonal skills, i.e., diplomacy, consideration, sensitivity, confidentiality, and the ability to collaborate with employees at all levels. Excellent written and verbal skills. Highly organized, dependable, and able to maintain accuracy under deadlines and shifting priorities. Ability to work successfully as a team member and independently. Intermediate to advanced skills in Outlook, Word, Excel, MS Project, Power Point, and other comparable software programs. Skill working with an HRIS system (ADP Workforce NOW preferred) Knowledge of various types of benefits plans, including but not limited to medical, dental, vision, life, FSA, and voluntary benefit programs. Knowledge of COBRA, and ability to administer effectively and in compliance with regulations Knowledge and experience with application of health and welfare regulations including but not limited to HIPAA, ACA, GINA, ADA(AA), ERISA Strong understanding of federal and WA state leave and benefits regulations (FMLA, ADA, ERISA, WAPFML etc.), with the ability to interpret and apply policy accurately and consistently. Ability to handle sensitive information with discretion and maintain strict confidentiality.

Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Primary Function: Under limited supervision, assists with the administration of several health and welfare benefits programs for all employees, including Leave of Absence programs. Specifically: Process 10-20 leaves/week through LOA and FMLA. Able to articulate the process of LOA, FMLA rules/regulations etc. Work with a team of three along with a Benefits Manager. Day In the Life Of: Administer health and welfare benefit plans and Leave of Absence programs Assists in the administration of 401(k)/Profit Sharing plan Maintain benefits records and documents necessary for administering benefit programs Process monthly premiums in a timely and accurate manner Conduct monthly audits of enrollees Perform all duties related to COBRA and HIPAA administration Assist in the preparation and review of all Employee Benefit communications Assignment: Start ASAP - Contract to hire (6 month contract with conversion to FTE based on performance) Location: Downtown Seattle, WA 98119 - parking limited, metro advised Qualifications Bachelor's degree in Human Resources or Business 3-5 years of experience administering health and welfare, Leave of Absence programs, particularly FMLA, and retirement plans Solid understanding of FMLA, ERISA, HIPAA, COBRA and other governmental regulations Experienced with ADP (EV5 version), HRIS, and health and welfare systems Able to work very fast-paced, ambiguous environment Highly organized and detailed oriented, skilled at time management, prioritizing, and multi-tasking Additional Information To apply for this position, or to learn more about the role, please contact: Blair Ballard ************ ******************************

The Economic Services Administration, Community Services Division has a leadership opportunity for a Public Benefits Specialist Supervisor (PBS5) to join our team in Olympia, WA. This role directly supervises and manages workflow and quality assurance for a unit of Public Benefits Specialists and lead workers within a Community Services Office (CSO). This role is a fundamental part of maintaining accountability and integrity of all CSD programs by providing quality control and insuring payment accuracy. The position Influences outcomes and builds strategic partnerships with entities, such as other state agencies and local community offices for the delivery of human services to individuals, families and communities. This role will have access to the Washington Health Plan Finder (HPF) system and personally identifiable information (PII). Per the Information Exchange Agreement No. 2013-02 between the Centers for Medicare & Medicaid Services (CMS) and State-Based Exchanges for the disclosure of health insurance affordability programs information under the Patient Protection and Affordable Care Act, passing a criminal background check is required for this position. Some of what you'll do: * Supervises a unit of Public Benefits Specialists 1-4 who gather information and determine client eligibility for public assistance programs * Conducts or arranges for timely technical and professional training for staff, including the agency's Public Benefits Specialist Training for new staff * Conducts regular and productive unit and 1:1 meeting with staff * Explains policies, rules, procedures and agency goals and performance information to unit staff * Analyzing, monitoring and assigning unit tasks, workload, and performance standards to ensure smooth flow of work * Completing employee performance appraisals and annual performance evaluations to review * Assist customers with the process of applying for Apple Healthcare by entering information into the Health Plan Finder (HPF) system on behalf of clients * Administering and adhering to provisions in the collective bargaining agreement and personnel rules * Analyzing agency policy and practices and collaborating with other supervisors/management to develop, modify, or improve local policies and procedures * Effectively manage and maintain partnership relations with community partners Additional knowledge, skills, and abilities that we're looking for: * Ability to build effective working relationships with assigned subordinate lead workers, administration officials, management team, service staff, partner agencies, contract providers, and the public * Effectively manage and maintain partnership relations with community partners * Ability to analyze and evaluate performance data, identify trends, create reports, to communicate findings and issues to stakeholders * Maintain working knowledge of eligibility for all public assistance programs * Ability to assist others in interpretation and analysis of data Who should apply? One year of experience as a Public Benefits Specialist 3 or 4. OR Bachelor's degree and three years of experience examining/processing medical insurance or rehabilitation claims, unemployment insurance claims, or a job providing staff support in public assistance eligibility determination, or in a job analyzing, verifying, and evaluating financial data and information. Three years of out-of-state experience, conducting financial eligibility determination for public assistance to include financial, medical and food benefit programs will be considered toward experience. Note: Related or closely related employment experience may substitute year for year for education. Interested? Apply today! Please include the following with your application: * Cover letter, resume and current contact information for three professional references. Questions? Email the recruiter at ************************ and reference job number 08955. The Department of Social and Health Services' (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency's vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security. Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle. Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at **************. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or **************. E-Verify is a registered trademark of the U.S. Department of Homeland Security

Job Title: Insurance Benefits & Estimates Specialist Reports To: Practice Manager / Billing Manager Employment Type: Full-Time DrSnip is a leading vasectomy clinic dedicated to providing simple, comfortable, and professional vasectomy care. Our mission is to make the process straightforward and stress-free for our patients-from consultation to recovery. We believe in clear communication, compassionate service, and accurate information every step of the way. Position Summary The Insurance Benefits & Estimates Specialist plays a critical role in ensuring patients have a clear understanding of their insurance coverage and expected costs before their vasectomy procedure. This position combines analytical precision, customer service excellence, and in-depth insurance knowledge to deliver accurate benefit estimates, verify coverage, obtain pre-authorizations, and help maximize insurance reimbursement for both the clinic and the patient. Key Responsibilities Estimate Patient Financial Responsibility: Review patient insurance benefits and calculate estimated out-of-pocket costs (deductibles, copayments, and coinsurance) for vasectomy and related services. Verify Insurance Coverage: Contact insurance carriers to confirm eligibility, coverage details, and pre-authorization requirements for upcoming procedures. Obtain Pre-Authorizations: Facilitate the prior authorization process by submitting necessary clinical and coding documentation (CPT and ICD-10 codes) to ensure timely insurance approval. Communicate with Patients: Clearly explain insurance coverage and cost estimates, answer questions, and help patients understand their financial responsibility in a professional and empathetic manner. Resolve Claims and Billing Issues: Collaborate with the billing department and insurance carriers to address claim denials, underpayments, or discrepancies, ensuring accurate and timely resolution. Maintain Accurate Documentation: Enter and update insurance and benefit information in the clinic's electronic health record (EHR) and billing systems with precision and confidentiality. Ensure Compliance: Adhere to HIPAA and all applicable federal and state regulations in handling patient information and insurance data. Track and follow up on unresolved billing issues, assist with resolution of claims appeals and reconsiderations. Contribute to Continuous Improvement: Identify trends in coverage, denials, and patient concerns to recommend process improvements and enhance patient satisfaction. Qualifications Education: High School Diploma required. Some college preferred. Equivalent experience in a medical billing or insurance verification role may be considered. Experience: Minimum of 1 year in medical insurance verification, benefits coordination, or healthcare billing. General proficiency in medical terminology Experience in a specialty clinic setting (urology, reproductive health, or outpatient surgical services) is a plus. Technical Skills: Proficient in navigation of various insurance portals, EHR platforms, and Microsoft Excel. Familiarity with CPT and ICD-10 coding, coordination of benefits, and payer-specific policies. Strong understanding of HIPAA, ACA, and general medical billing best practices. Core Competencies: Exceptional communication and customer service skills. High attention to detail and accuracy. Strong foundational math skills, analytical, and problem-solving ability. Ability to work independently while contributing to a collaborative team environment. Why Join DrSnip? Patient-focused, mission-driven team culture. Opportunities for professional growth in a respected, specialized clinic. Supportive environment that values accuracy, empathy, and transparency Compensation & Benefits Base Pay $27.00 per hour commensurate with experience Generous PTO policy Retirement Match Comprehensive Healthcare Coverage

Job DescriptionJob Title: Insurance Benefits & Estimates Specialist Reports To: Practice Manager / Billing Manager Employment Type: Full-Time About DrSnip DrSnip is a leading vasectomy clinic dedicated to providing simple, comfortable, and professional vasectomy care. Our mission is to make the process straightforward and stress-free for our patients-from consultation to recovery. We believe in clear communication, compassionate service, and accurate information every step of the way. Position Summary The Insurance Benefits & Estimates Specialist plays a critical role in ensuring patients have a clear understanding of their insurance coverage and expected costs before their vasectomy procedure. This position combines analytical precision, customer service excellence, and in-depth insurance knowledge to deliver accurate benefit estimates, verify coverage, obtain pre-authorizations, and help maximize insurance reimbursement for both the clinic and the patient. Key Responsibilities Estimate Patient Financial Responsibility: Review patient insurance benefits and calculate estimated out-of-pocket costs (deductibles, copayments, and coinsurance) for vasectomy and related services. Verify Insurance Coverage: Contact insurance carriers to confirm eligibility, coverage details, and pre-authorization requirements for upcoming procedures. Obtain Pre-Authorizations: Facilitate the prior authorization process by submitting necessary clinical and coding documentation (CPT and ICD-10 codes) to ensure timely insurance approval. Communicate with Patients: Clearly explain insurance coverage and cost estimates, answer questions, and help patients understand their financial responsibility in a professional and empathetic manner. Resolve Claims and Billing Issues: Collaborate with the billing department and insurance carriers to address claim denials, underpayments, or discrepancies, ensuring accurate and timely resolution. Maintain Accurate Documentation: Enter and update insurance and benefit information in the clinic's electronic health record (EHR) and billing systems with precision and confidentiality. Ensure Compliance: Adhere to HIPAA and all applicable federal and state regulations in handling patient information and insurance data. Track and follow up on unresolved billing issues, assist with resolution of claims appeals and reconsiderations. Contribute to Continuous Improvement: Identify trends in coverage, denials, and patient concerns to recommend process improvements and enhance patient satisfaction. Qualifications Education: High School Diploma required. Some college preferred. Equivalent experience in a medical billing or insurance verification role may be considered. Experience: Minimum of 1 year in medical insurance verification, benefits coordination, or healthcare billing. General proficiency in medical terminology Experience in a specialty clinic setting (urology, reproductive health, or outpatient surgical services) is a plus. Technical Skills: Proficient in navigation of various insurance portals, EHR platforms, and Microsoft Excel. Familiarity with CPT and ICD-10 coding, coordination of benefits, and payer-specific policies. Strong understanding of HIPAA, ACA, and general medical billing best practices. Core Competencies: Exceptional communication and customer service skills. High attention to detail and accuracy. Strong foundational math skills, analytical, and problem-solving ability. Ability to work independently while contributing to a collaborative team environment. Why Join DrSnip? Patient-focused, mission-driven team culture. Opportunities for professional growth in a respected, specialized clinic. Supportive environment that values accuracy, empathy, and transparency Compensation & Benefits Base Pay $27.00 per hour commensurate with experience Generous PTO policy Retirement Match Comprehensive Healthcare Coverage Powered by JazzHR R0F0TV3t7T

Role: Senior Benefits Consultant Compensation: $100,000 to $150,000 depending on experience Our client is seeking a highly experienced Benefits Consultant to join their Phoenix-based team, supporting a strategic book of business with a focus on mid-market and self-funded clients. This role goes beyond day-to-day service-it requires someone who can lead client conversations, navigate complex funding arrangements, and act as a true benefits consultant and advisor. The ideal candidate will bring strong expertise in health and welfare benefits, including stop loss, PBM, TPA coordination, and compliance strategy. You'll be empowered to lead meetings, guide renewal discussions, and operate with the autonomy of a non-quota-carrying consultant-without the pressure of a sales target. Key Responsibilities * Serve as a strategic advisor for clients across a range of benefit plan designs (including self-funded, fully insured, and level-funded arrangements). * Lead client meetings and serve as the primary point of contact for benefit strategy, plan renewals, vendor management, and escalations. * Advise clients on TPA selection, stop-loss programs, and pharmacy benefit managers (PBMs). * Coordinate all aspects of open enrollment, including timelines, communication planning, and digital/onsite support. * Partner with internal compliance, actuarial, and implementation teams to ensure timely, accurate delivery of services. * Guide clients through long-term planning and cost-containment strategies. * Maintain up-to-date documentation of client activity, compliance reviews, and plan changes in internal systems. * Collaborate closely with producers, client executives, and other team members to deliver seamless service. Qualifications & Skills * 5+ years of experience in employee benefits, with direct client-facing or consulting experience required. * Expertise in self-funded plans, stop-loss, PBM, and vendor coordination. * Strong knowledge of ERISA, ACA, and benefits compliance frameworks. * Licensed in Health & Life (or ability to obtain within 90 days). * Ability to own and lead client meetings with confidence and professionalism. * Strong written and verbal communication skills; skilled in presentation and facilitation. * Organized, proactive, and adaptable to a fast-paced environment. * Proficiency in Microsoft Office Suite and relevant benefits tools; experience with platforms like Brainshark or ThinkHR a plus. * Must be based in the Phoenix metro area and able to travel locally (Scottsdale office location). Additional Notes * This is not a sales or production role, but the ability to consult and lead with credibility is key. * Relocation may be considered for exceptional candidates.

Technical Services is a team of attorneys and other professionals within the Research and Innovation Center (RIC) who provide centralized support to U.S. and Canadian associates on legal, regulatory and policy issues affecting our clients' employee benefit plans and compensation programs. The Technical Services team works directly with consultants to: support business initiatives; respond to inquiries on legal and regulatory issues; prepare written material on legal and regulatory developments for internal and external client use; assist with client assignments related to all aspects of benefits and assist with training and quality assurance on legal and regulatory issues. Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. The Role The position is an attorney that will support WTW's Health, Wealth & Career segment in the U.S, as a legal expert with a primary focus on health and welfare plans. The responsibilities of this position include: * Preparing Legislative & Regulatory Updates and other intellectual capital (collaborating with business leaders and marketing, as appropriate) * Performing research and advising clients and consultants on a wide range of health and welfare plan issues * Analyzing legislation, regulations and case law with respect to health and welfare plans You will have the opportunity to: * Deeply enhance your technical skill set with respect to health and welfare plans and strategy, while working closely with expert colleagues * Build relationships with colleagues by providing expertise and advice on health and welfare-related legislative and policy developments * Directly contribute to the core business strategy of the firm by creating groundbreaking and timely intellectual capital * Work in a fast-paced, dynamic environment, which also respects work/life balance Performance Objectives: * Serve as national technical resource for associates on legislative and regulatory issues * Understand the U.S. healthcare policy landscape * Analyze health and welfare-related legislative and regulatory developments * Ensure clients and colleagues are regularly informed about the implications and opportunities that changing laws and regulations have on the design, administration and governance of health and welfare plans * Coordinate with business leadership on legislative and regulatory priorities * Respond on a timely basis to requests for assistance from colleagues concerning technical/regulatory issues related to our clients' health and welfare plans * Develop innovative and leverageable solutions to address challenging client problems * Increase internal sphere of influence and external marketplace presence by creating broad awareness of WTW subject matter areas of expertise * On occasion, present at internal or external conference/business roundtables and other events on current legislative and regulatory developments * Build relationships internally and collaborate effectively on cross-functional teams Qualifications The Requirements * 7+ years of relevant health and welfare legal and regulatory experience at a legal, accounting or consulting firm, or in a corporate legal department * Juris Doctorate from an accredited law school and active membership in a state bar association * Substantial knowledge of ERISA, the Internal Revenue Code, COBRA, HIPAA, the Affordable Care Act, Mental Health Parity, and other federal and state healthcare-related statutes * Substantial knowledge of the design and ongoing administration needs of health and welfare plans * Understanding of the fiduciary health plan litigation landscape, emerging litigation trends, and governance structure and best practices * Ability to analyze complex legal and regulatory developments, understand the impact on employers' health and welfare plan strategy, and effectively communicate key implications and insights to non-lawyer clients and colleagues * Strong service orientation and sense of urgency regarding clients' needs * Collaborative style suited to working on a team with expert colleagues who strive to ensure the quality of one another's work * Effective speaking and presentation skills for occasional internal training and client presentations This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified. Compensation and Benefits Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only). Compensation The base salary compensation range being offered for this role is $200,000-$240,000 USD per year. This role is also eligible for an annual short-term incentive bonus. Company Benefits WTW provides a competitive benefit package which includes the following (eligibility requirements apply): * Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program) * Leave Benefits: Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off * Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans' eligibility requirements. Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records. EOE, including disability/vets At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution. We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

Technical Services is a team of attorneys and other professionals within the Research and Innovation Center (RIC) who provide centralized support to U.S. and Canadian associates on legal, regulatory and policy issues affecting our clients' employee benefit plans and compensation programs. The Technical Services team works directly with consultants to: support business initiatives; respond to inquiries on legal and regulatory issues; prepare written material on legal and regulatory developments for internal and external client use; assist with client assignments related to all aspects of benefits and assist with training and quality assurance on legal and regulatory issues. Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. **The Role** The position is an attorney that will support WTW's Health, Wealth & Career segment in the U.S, as a legal expert with a primary focus on health and welfare plans. The responsibilities of this position include: + Preparing Legislative & Regulatory Updates and other intellectual capital (collaborating with business leaders and marketing, as appropriate) + Performing research and advising clients and consultants on a wide range of health and welfare plan issues + Analyzing legislation, regulations and case law with respect to health and welfare plans You will have the opportunity to: + Deeply enhance your technical skill set with respect to health and welfare plans and strategy, while working closely with expert colleagues + Build relationships with colleagues by providing expertise and advice on health and welfare-related legislative and policy developments + Directly contribute to the core business strategy of the firm by creating groundbreaking and timely intellectual capital + Work in a fast-paced, dynamic environment, which also respects work/life balance **Performance Objectives:** + Serve as national technical resource for associates on legislative and regulatory issues + Understand the U.S. healthcare policy landscape + Analyze health and welfare-related legislative and regulatory developments + Ensure clients and colleagues are regularly informed about the implications and opportunities that changing laws and regulations have on the design, administration and governance of health and welfare plans + Coordinate with business leadership on legislative and regulatory priorities + Respond on a timely basis to requests for assistance from colleagues concerning technical/regulatory issues related to our clients' health and welfare plans + Develop innovative and leverageable solutions to address challenging client problems + Increase internal sphere of influence and external marketplace presence by creating broad awareness of WTW subject matter areas of expertise + On occasion, present at internal or external conference/business roundtables and other events on current legislative and regulatory developments + Build relationships internally and collaborate effectively on cross-functional teams **Qualifications** **The Requirements** + 7+ years of relevant health and welfare legal and regulatory experience at a legal, accounting or consulting firm, or in a corporate legal department + Juris Doctorate from an accredited law school and active membership in a state bar association + Substantial knowledge of ERISA, the Internal Revenue Code, COBRA, HIPAA, the Affordable Care Act, Mental Health Parity, and other federal and state healthcare-related statutes + Substantial knowledge of the design and ongoing administration needs of health and welfare plans + Understanding of the fiduciary health plan litigation landscape, emerging litigation trends, and governance structure and best practices + Ability to analyze complex legal and regulatory developments, understand the impact on employers' health and welfare plan strategy, and effectively communicate key implications and insights to non-lawyer clients and colleagues + Strong service orientation and sense of urgency regarding clients' needs + Collaborative style suited to working on a team with expert colleagues who strive to ensure the quality of one another's work + Effective speaking and presentation skills for occasional internal training and client presentations This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified. **Compensation and Benefits** Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only). **Compensation** The base salary compensation range being offered for this role is $200,000-$240,000 USD per year. This role is also eligible for an annual short-term incentive bonus. **Company Benefits** WTW provides a competitive benefit package which includes the following (eligibility requirements apply): + **Health and Welfare Benefits:** Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program) + **Leave Benefits:** Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off + **Retirement Benefits:** Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans' eligibility requirements. Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records. **EOE, including disability/vets** At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution. We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

The Benefit Counselor educates union members about voluntary benefit plans, communicates available programs to eligible members, and members in elected benefits through various enrollment platforms. The position offers a flexible schedule, paid travel, training, and a per day contract rate. Essential Functions: 1. Actively participate in case, enrollment, product, and systems training. Through face-to-face, telephonic Benefit Center, and/or web, educate union members about benefit programs. Communicate available benefit programs to eligible members. 2. Enroll members in elected programs through web site and/or electronic enrollment system. 3. Accurately and thoroughly complete and submit all applications in compliance with data entry and data privacy policies and regulations. 4. Conduct all business and actions according to highest possible standards or professional conduct. Maintain confidences and protect confidential and proprietary information obtained in the course of employment. Requirements Educational Requirements: High school diploma required. Active state life and health insurance license required. Experience Requirements: Insurance background and/or voluntary benefits experience strongly preferred. Computer skills, including experience with and knowledge of, Microsoft Word, Excel, and Outlook; Internet Explorer; Adobe Acrobat; databases; and web-based contact management systems. Ability to think critically and act logically to evaluate situations, solve problems and make recommendations. Reliable, professional, attention to detail, able to work with diverse group of clients and staff, ability to work in fast-paced team environment, and flexibility to manage changing parameters and timelines. Develop and maintain positive relationships with and provide excellent customer service to all.

As the Payroll & Benefits Administrator at Oki Golf, you are responsible for full-cycle payroll processing using Ceridian HPL. Your scope of responsibility includes (but is not limited to) new hire data entry and confirming and transferring hours from the time clocks - inputting various types of pay including restaurant, banquet tips, private sports lessons, etc. You will also confirm 401k transfers and file quarterly SUI and L&I taxes. You will be responsible for benefits administration, 401k, workers' compensation, and leaves of absence. If you have experience processing payroll and benefits administration for a medium-sized company and are service-minded and detail-oriented, this is the job for you! This is a hybrid position (one day a week from home) and is eligible for a yearly bonus equal to up to 5% of annual salary. RESPONSIBILITIES INCLUDE: Execute and maintain all full-cycle responsibilities related to the payroll process, from new hire through termination. Process payroll accurately and timely, with a 99% accuracy rate after initial training Enter benefit deductions - HSA, FSA, 401K, Loans, etc. Perform benefit program administration, including vendor and benefits broker management, benefits communication to team members, compliance, and annual open enrollment. Manage leave of absence, including FMLA, worker's compensation cases, and return to work. File Quarterly and Yearly taxed as required at the State and Federal Level. Provide monthly management reports to the Director of HR including, turnover report, salaried manager wage report, tip point allocation, and others as necessary. Provide bi-weekly reports as necessary for the business, including payroll volumes, overtime, and other necessary reports to keep the HR Director apprised of payroll activity. Develop and maintain understanding and proficiency with software applications necessary for the successful management of payroll processing. (Microsoft Office, Payroll Systems, Accounting Applications, etc.) Recommend enhancements or changes to improve the payroll workflow. Complete verifications of employment following established guidelines Process/protest unemployment claims as appropriate Maintain the strictest level of confidentiality regarding all business materials and matters discussed. Provide outstanding service to all team members in a friendly and courteous manner - Interact pleasantly with fellow team members and function well as part of a team. Assist with implementing operating procedures and goals to reduce redundancy and repetitive tasks Continually look for ways to improve and implement cost-saving measures with payroll processing. Other tasks as assigned. QUALIFICATIONS, EDUCATION AND/OR EXPERIENCE: Bachelor's degree with a focus on Accounting or Finance preferred 3+ years of related experience and/or training; or equivalent combination of education and experience, required Proven expertise with the MS Office Suite (with a focus on Excel) Proven success in defining problems, collecting data, establishing facts, and drawing valid conclusions Ceridian Dayforce HRIS experience preferred Must be extremely dependable and consistently meet payroll processing deadlines and ensure payroll processing is of the utmost importance. Must question all paperwork received to ensure it is consistent with business practices, policies, and procedures. Must think critically and understand the implications both downstream and upstream from actions taken. Excellent analytical, organizational, interpersonal, and communication skills - attention to detail, accuracy, and deadlines Able to work well under pressure and balance multiple priorities and assignments Must be change-adaptive, flexible, and empathetic Must be able to provide direction and drive key initiatives. Must be highly customer-oriented and responsive with a high need for closure Demonstrated initiative - ability to think, work, and make independent decisions based on sound judgment Strong team-building skills including the ability to lead, cooperate, motivate, and contribute as part of a team with representatives from multiple disciplines. Must be willing to "roll up" sleeves and dig in with staff to drive processes that support the business Committed to learning, personal growth, continual process improvement, and staff/team development Excellent written and verbal communication skills Must be comfortable working in a fast-paced environment where continuous improvement is expected Ability to manage financial controls and accounting processes across geographically dispersed operating units Must be able to consistently achieve high work standards, attention to detail, accuracy, and timeliness WORK ENVIRONMENT: The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this position, the team member must: Lift, reach, bend, twist, push, pull, squat, grasp, and use arm-hand coordination on a consistent basis Sit for extended periods of time - up to 8 hours/day Have the ability to lift up to 50 pounds occasionally. COMPENSATION DETAILS: Offered rate of pay range: $30.00-$34.00 per hour (appx. $62,400-$70,720) Eligible for overtime Eligible for annual bonus* equal to 5% of annual salary (appx. $3,120-$3,536) * Bonus eligibility based on meeting company financial goals BENEFITS AND PERKS: Oki Golf offers an impressive collection of benefits! Some benefits include: Medical/dental/vision/telehealth coverage FSA options Company paid life insurance and long-term disability Paid vacation Paid sick time Holiday pay Golf benefits for free play, guest passes and visits to all 8 Oki courses. 25% restaurant discount for you and up to four guests (not including alcoholic beverages) Flexible work environment 401K with company match Team Member Referral Program participation and more! #HP

Manager, Global Benefits and Retirement Plans Our client is seeking a Manager, Global Benefits & Retirement Plans to manage benefit and retirement programs and policies across 14 countries inclusive of strategic design, framework development, market intelligence and administration. This role will have significant focus on the U.S., India, UK and Australia regions along with 10+ other countries. The right candidate will be a technical expert in employee benefit programs, hyper-focused on top-notch customer (employee) support, an effective communicator, and proficient in benefits and retirement plan operations, financials and plan design. The responsibilities of the individual in this position include: Evaluate and enhance the effectiveness of programs, policies and guidelines to ensure they are market competitive, cost effective, and aligned with corporate goals Manage all Global Benefits Brokers and Consultants Lead and manage the Global Benefits Team Familiarity with government regulatory (both statutory and non-statutory) and compliance programs globally ensuring the company's benefits programs remain compliant Responsible for administration of both self-funded and fully funded #emp#loyer# sponsored plans and qualified and non-qualified retirement plans across the globe Develop and execute communication strategies to educate employees on benefit programs and the value of offerings Conduct in-depth analyses of existing employee benefits programs across various countries to evaluate the effectiveness and competitiveness of current benefit offerings Manage day-to-day administration for full lifecycle of employee benefits programs, including active health and welfare plans, retirement plans, and other fringe benefits Assists third-party administrators and auditors in completing compliance testing and plan audits Documents and maintains administrative procedures and plan documents Prepare annual operating budget, and monitor plan expenditures against budget throughout the year Develop and prepare metrics and reports for management Oversee day-to-day administration of benefits, including open enrollment and leave of absence administration Maintain operational excellence in all global regions through process documentation, controls, and strong vendor management Manage and assist in the administration of international Global Mobility policies and programs, and provide expertise for relocation, immigration, taxation, and related processes The successful candidate will have extensive demonstrable skills and experiences including the following: Bachelors Degree. Masters Degree preferred. CEBS qualification a strong plus. 8+ years of deep knowledge of benefit program design, management and communications global experience a plus 5+ years of people management experience preferred Demonstrated expert knowledge of the US benefit regulatory environment and US benefit plan administration Self-motivated and passionate about employee benefits and bringing the very best work/life experience to employees around the globe Practical experience managing benefits in multiple countries Knowledge of the mobility landscape including immigration, relocation, and taxation a plus Capability of planning and priority setting; ability to manage several complex projects in a time-sensitive and high-volume environment Ability to build effective relationships internally and externally Ability to lead, influence, and negotiate Strong attention to detail Ability to work successfully through ambiguity Outstanding written and verbal communication skills; possesses a marketers mindset when approaching benefits communications Proven people manager with a demonstrated ability to support, develop, and challenge a high-performing team Strong problem-solving skills and judgment Creative and innovative Strong process and compliance focus

BREAK FREE FROM THE DAILY 9-5! STOP WORKING FOR SOMEONE ELSE- WORK FOR YOURSELF! BUILD A TEAM OF LIKE-MINDED PEOPLE! Are you tired of working to build your employer's financial freedom and would like to build your own instead? We are offering the opportunity for you to do just that! Join the financial service industry where you can enjoy rapid career growth and advanced opportunities. AO Globe Life is one of the largest providers of supplemental coverage to labor unions, credit unions and associations. We are licensed in 47 states. In this role you will assume a vital position in securing families' financial well- being. There is no prior experience required as we have industry-leading training and support to provide you with the tools to be successful and achieve your personal and professional goals. You must be able to obtain a Life and Health Insurance license from your state of residence. Through providing personalized benefits solutions, you'll be the architect of your client's secure tomorrow. In this role, you can expect to: • Converse virtually with clients, weaving financial strategies that empower. • Cultivate client bonds that stand the test of time. • Ride the crest of industry trends, fortifying your knowledge. • Work alongside a dynamic remote team, where collaboration is the heartbeat of success. Responsibilities: • Calling and receiving calls from clients • Scheduling appointments with clients who request our benefits • Presenting and explaining insurance products and benefits packages over Zoom video call • Completing applications for insurance products • Attending ongoing, optional training sessions What We Offer: • Work virtually, from anywhere • Comprehensive training provided • A fun, energetic, and positive team environment • Rapid career growth and advancement opportunities • Weekly pay and bonuses • Medical Reimbursement program after 90 days • Residual Income • Ability to qualify for all-expense-paid incentive trips around the world

**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Benefit Analyst is responsible for building and delivering both global and local benefit programs that enhance the employee experience, through support and management of both global and country programs in line with the global total rewards philosophy. The Senior Benefits Analyst supports the design, administration, and analysis of Americas' and global benefit programs to enhance the employee experience and align with the company's total rewards philosophy. This role focuses on operational excellence, compliance, and data-driven insights to ensure competitive and cost-effective benefits offerings. The analyst collaborates with internal teams, vendors, and carriers to maintain accurate systems, resolve employee inquiries, and contribute to continuous improvement initiatives. **Job Overview:** The Senior Benefits Analyst supports the design, administration, and analysis of Americas' and global benefit programs to enhance the employee experience and align with the company's total rewards philosophy. This role focuses on operational excellence, compliance, and data-driven insights to ensure competitive and cost-effective benefits offerings. The analyst collaborates with internal teams, vendors, and carriers to maintain accurate systems, resolve employee inquiries, and contribute to continuous improvement initiatives. **Essential Duties and Responsibilities** : + Administer health and welfare benefit plans (medical, dental, vision, disability, life insurance) and ensure accurate enrollment and eligibility. + Maintain compliance with federal and state regulations (ERISA, ACA, HIPAA, COBRA) and support audits. + Partner with vendors and carriers to resolve issues, monitor service levels, and ensure accurate data exchange. + Analyze claims, utilization, and cost trends; prepare reports and dashboards for leadership review. + Assist in benchmarking benefits against industry standards and support recommendations for program enhancements. + Develop employee communications and resources to promote understanding and engagement with benefits programs. + Respond to escalated employee inquiries and provide guidance on complex benefit issues. + Collaborate with HRIS and IT teams to maintain and optimize benefits systems and self-service tools. + Support wellness initiatives and contribute to global benefits projects as needed. + Identify process improvements to streamline administration and enhance employee experience. **Required Qualifications:** + Minimum 4-6 years of experience in benefits administration or analysis. + Strong knowledge of U.S. benefits regulations and compliance requirements. + Proficiency in Microsoft Excel and data analysis; ability to translate data into actionable insights. + Experience working with HR systems (Workday or similar) and benefits administration platforms. + Strong communication and problem-solving skills; ability to manage multiple priorities. + Bachelor's degree in Human Resources, Business, or related field required; professional certification (CEBS or similar) preferred. + Highly proficient in Microsoft Office, particularly Excel. + Previous experience of M&A activity / benefits harmonization. + Strong communication and presentation skills. + Workday (or comparable HR System) experience. **Preferred Qualifications:** + Facility/experience with a breadth of software/benefit administration systems. + Benefits or Rewards Remuneration professional certification or bachelor's degree in business, tax, Human Resources or a related field. + Experience/background with compensation and global mobility a plus. **Education:** Bachelor's degree in business, Human Resources, Communication or Liberal Arts. **Travel Requirements:** **Information Security:** Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. **Diversity, Inclusion & Equity:** At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. \#LI-JC1 \#LI-Remote Annual salary range for this position is between $98,880.00 - $123,600.00 gross before taxes. . **What Rocket Software can offer you in USA:** **Unlimited Vacation Time as well as paid holidays and sick time** **Health and Wellness coverage options for Rocketeers and dependents** **Life and disability coverage** **Fidelity 401(k) and Roth Retirement Savings with matching contributions** **Monthly student debt benefit program** **Tuition Reimbursement and Certificate Reimbursement Program opportunities** **Leadership and skills training opportunities** EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.

When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: + Award-winning culture + Inclusion and diversity as a priority + Performance Based Incentive Plans + Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability + Generous PTO (including paid time to volunteer!) + Up to 9.5% 401(k) employer contribution + Mental health support + Career advancement opportunities + Student loan repayment options + Tuition reimbursement + Flexible work environments **_*All the benefits listed above are subject to the terms of their individual Plans_** **.** And that's just the beginning... With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! **General Summary:** Minimum starting hourly rate is $22.00 The Customer Benefit Advisor (CBA) I is the entry level in a three-level career path. A CBA I is a critical first point of contact for our customers. To be successful in this role, the incumbent is responsible for demonstrating exceptional customer service for business serviced by Unum/Colonial Life. It is critical to provide accurate information on benefits, claims, and or policy administration with minimal operational oversight. Incumbents in this role will be tasked with compiling information for multiple product types, from multiple systems, and providing responses to customers that are thorough, clear, and concise. All work is carefully performed according to established protocols/procedures. In this role, incumbents must demonstrate a willingness to provide strong customer service - providing accurate information to customers, expressing appropriate empathy, and resolving customer issues where appropriate. This position requires the use of multiple system applications and administrative processes. While service is focused on our external customers, this position is responsible for creating detailed/appropriate documentation for our internal cross-functional business partners. In addition to providing excellent customer service in accordance with established standards, incumbents will need to demonstrate proficiency in individual metrics (i.e. accuracy, post-interaction surveys, average handle time, after call work, schedule adherence, etc.) that are in line with pre-set expectations and drive results for the Customer Contact Center. **Principal Duties and Responsibilities** + Be the customers' first line of sight (advisor) by being available to assist via multiple avenues of communication with timely and accurate information regarding policy and coverage-related questions. + Meet or exceed company goals and metrics to guarantee the best experience for customers. + Be open and motivated by feedback and guidance to be at your best for customers. + Protect customers' privacy (both internal and external) and reassure them with empathy and professionalism. + Be available to work a regularly assigned shift between the hours of 8:00 am and 8:00 pm Eastern time Monday-Friday. + Reliable attendance in accordance with contact center attendance guidelines. + Successfully complete all required training and associated support periods. + Ability to obtain information from multiple systems and relay to customers in a seamless manner. + Follow all documented processes/workflow to enhance customer service and reduce customer effort/operating efficiency. + Utilize resources and tools to accurately respond to customer inquiries. + Demonstrate a passion for the values outlined in value statements. + May perform other duties as assigned. **Job Specifications** + 1 year customer service experience preferred, with a strong preference that the experience be in the insurance/healthcare/medical/financial field or equivalent area. + Highschool diploma or GED required. + Successful completion of Contact Center training program, including demonstrating phone proficiency and passing required knowledge checks. + A passion for helping customers and exceeding their expectations with high integrity. + Answering customer inquiries, translating documents and acting as an interpreter for English and Spanish languages. + Excellent verbal and written communication skills with the ability to flex your communication style to best meet the needs of customers, both in English and Spanish. + Enthusiasm for working in a fast-paced, structured environment, answering numerous inquiries for customers at their greatest time of need. + Strong computer and multi-tasking skills as well as the ability to confidently work in multiple systems with dual monitors. + Familiarity with Microsoft applications such as Outlook, Word, and Excel. + Intellectual curiosity and a desire to continually learn and grow. + An excellent work ethic and ability to adapt and work successfully in a continually changing environment. + Dependability - being available when needed by teammates and customers. + Comfortable with video communications via MS Teams throughout the day to communicate with teammates and leadership face to (virtual) face. + Must meet attendance requirements and in office expectations when applicable. ~IN3 \#LI-LM2022 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $36,000.00-$62,400.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum

Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Primary Function: Under limited supervision, assists with the administration of several health and welfare benefits programs for all employees, including Leave of Absence programs. Specifically: Process 10-20 leaves/week through LOA and FMLA. Able to articulate the process of LOA, FMLA rules/regulations etc. Work with a team of three along with a Benefits Manager. Day In the Life Of: Administer health and welfare benefit plans and Leave of Absence programs Assists in the administration of 401(k)/Profit Sharing plan Maintain benefits records and documents necessary for administering benefit programs Process monthly premiums in a timely and accurate manner Conduct monthly audits of enrollees Perform all duties related to COBRA and HIPAA administration Assist in the preparation and review of all Employee Benefit communications Assignment: Start ASAP - Contract to hire (6 month contract with conversion to FTE based on performance) Location: Downtown Seattle, WA 98119 - parking limited, metro advised Qualifications Bachelor's degree in Human Resources or Business 3-5 years of experience administering health and welfare, Leave of Absence programs, particularly FMLA, and retirement plans Solid understanding of FMLA, ERISA, HIPAA, COBRA and other governmental regulations Experienced with ADP (EV5 version), HRIS, and health and welfare systems Able to work very fast-paced, ambiguous environment Highly organized and detailed oriented, skilled at time management, prioritizing, and multi-tasking Additional Information To apply for this position, or to learn more about the role, please contact: Blair Ballard ************ ******************************

DSHS ESA - Public Benefits Specialist 1-3 The Economic Services Administration's (ESA) Community Service Division (CSD) has an exciting entry-level position as a Public Benefits Specialist, with training provided. This position will be located at our Pierce North Community Service Office located in Tacoma, WA. When you work for us, your compassion shows at work every day, helping the lives of your fellow Washingtonians. This full-time career can be a gateway to a rewarding profession in public service. Those hired into the Public Benefits Specialist 1-3 training plan with ESA CSD can expect a minimum monthly salary of $4,428 (Range 43, Step G). This salary will increase as the employee successfully progresses in their training. Projected timelines and ranges for this progression are shown below. Salary Progression in Training Steps: * Public Benefits Specialist 1: $4,428.00 Step G - $5,011.00 Step L (6 months) * Public Benefits Specialist 2: $4,428.00 Step D - $5,398.00 Step L (6 months) * Public Benefits Specialist 3: $4,882.00 Step E - $5,812.00 Step L We look forward to welcoming dedicated people who meet the minimum requirements listed below and are eager to make a difference. See why others like you have chosen a career with us: As a Public Benefits Specialist, you will help people applying for public assistance services through face-to-face interactions and over the phone. You'll determine eligibility for all public assistance programs by conducting interviews, obtaining information from individuals and third parties. You will also process applications received online and process all case actions using the appropriate computer programs. Some of what you will do: * Using internal software, learn to process applications for initial and on-going eligibility determinations for Financial, Child Care, Supplemental Nutrition Assistance Program, and Medicaid Assistance programs. * Conduct intensive interviews and independently determine eligibility. * Gather and review data, applications, and verification for each benefit program as it relates to each person's circumstances. * Process all applications and case actions in accordance with federal and state requirements based on household income and size. * Explain program requirements, application procedures, and verification needs, as well as answer questions regarding benefits or available services to clients. How you'll grow A career in public service can be demanding yet rewarding. Your customers come from diverse backgrounds and speak many languages. There is a lot to learn, and classroom training is a big part of the beginning. We'll be with you every step of the way. We're looking for applicants who have the education and/or experience as listed below: * Four years in a customer service job where the major duties involved public contact or a job providing staff support in financial eligibility determination such as examining/processing loan applications, medical insurance or rehabilitation claims, or unemployment insurance claims (College education can substitute year-for-year for experience). OR * One year of equivalent, out-of-state experience conducting financial eligibility determination for public assistance to include financial, medical and food benefit programs. We would like to hire someone who: * Thrives in a standardized work setting. * Is able to learn and utilize various computer programs. * Can communicate effectively with people in diverse or difficult situations, including calming others, working with people who have communication challenges, assisting underserved populations, and discussing confidential and unpleasant options, in person and over the phone. * Can work with complex technical regulations and procedures and analyze complex situations. * Refrains from personal bias when determining eligibility. * Prioritizes and performs multiple tasks in a busy office with numerous interruptions. Note: * This position is Monday-Friday, 8AM - 5PM. * Pierce County employees are eligible to receive an Orca Card for transportation needs. Ready to start a rewarding career? Apply today! Along with your application, please include: * An updated resume * Cover letter * Three professional references with contact information Questions? Please reach out to DSHS Recruiter Vincent Hamilton at vincent.hamilton@dshs.wa.govand reference job number #09087. The Department of Social and Health Services' (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency's vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle. Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at **************. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or **************. E-Verify is a registered trademark of the U.S. Department of Homeland Security

Job DescriptionSalary: $27 Hourly DOE Job Title: Insurance Benefits & Estimates Specialist Reports To: Practice Manager / Billing Manager Employment Type: Full-Time About DrSnip DrSnip is a leading vasectomy clinic dedicated to providing simple, comfortable, and professional vasectomy care. Our mission is to make the process straightforward and stress-free for our patientsfrom consultation to recovery. We believe in clear communication, compassionate service, and accurate information every step of the way. Position Summary The Insurance Benefits & Estimates Specialist plays a critical role in ensuring patients have a clear understanding of their insurance coverage and expected costs before their vasectomy procedure. This position combines analytical precision, customer service excellence, and in-depth insurance knowledge to deliver accurate benefit estimates, verify coverage, obtain pre-authorizations, and help maximize insurance reimbursement for both the clinic and the patient. Key Responsibilities Estimate Patient Financial Responsibility: Review patient insurance benefits and calculate estimated out-of-pocket costs (deductibles, copayments, and coinsurance) for vasectomy and related services. Verify Insurance Coverage: Contact insurance carriers to confirm eligibility, coverage details, and pre-authorization requirements for upcoming procedures. Obtain Pre-Authorizations: Facilitate the prior authorization process by submitting necessary clinical and coding documentation (CPT and ICD-10 codes) to ensure timely insurance approval. Communicate with Patients: Clearly explain insurance coverage and cost estimates, answer questions, and help patients understand their financial responsibility in a professional and empathetic manner. Resolve Claims and Billing Issues: Collaborate with the billing department and insurance carriers to address claim denials, underpayments, or discrepancies, ensuring accurate and timely resolution. Maintain Accurate Documentation: Enter and update insurance and benefit information in the clinics electronic health record (EHR) and billing systems with precision and confidentiality. Ensure Compliance: Adhere to HIPAA and all applicable federal and state regulations in handling patient information and insurance data. Track and follow up on unresolved billing issues, assist with resolution of claims appeals and reconsiderations. Contribute to Continuous Improvement: Identify trends in coverage, denials, and patient concerns to recommend process improvements and enhance patient satisfaction. Qualifications Education: High School Diploma required. Some college preferred. Equivalent experience in a medical billing or insurance verification role may be considered. Experience: Minimum of 1 year in medical insurance verification, benefits coordination, or healthcare billing. General proficiency in medical terminology Experience in a specialty clinic setting (urology, reproductive health, or outpatient surgical services) is a plus. Technical Skills: Proficient in navigation of various insurance portals, EHR platforms, and Microsoft Excel. Familiarity with CPT and ICD-10 coding, coordination of benefits, and payer-specific policies. Strong understanding of HIPAA, ACA, and general medical billing best practices. Core Competencies: Exceptional communication and customer service skills. High attention to detail and accuracy. Strong foundational math skills, analytical, and problem-solving ability. Ability to work independently while contributing to a collaborative team environment. Why Join DrSnip? Patient-focused, mission-driven team culture. Opportunities for professional growth in a respected, specialized clinic. Supportive environment that values accuracy, empathy, and transparency Compensation & Benefits Base Pay $27.00 per hour commensurate with experience Generous PTO policy Retirement Match Comprehensive Healthcare Coverage

Technical Services is a team of attorneys and other professionals within the Research and Innovation Center (RIC) who provide centralized support to U.S. and Canadian associates on legal, regulatory and policy issues affecting our clients' employee benefit plans and compensation programs. The Technical Services team works directly with consultants to: support business initiatives; respond to inquiries on legal and regulatory issues; prepare written material on legal and regulatory developments for internal and external client use; assist with client assignments related to all aspects of benefits and assist with training and quality assurance on legal and regulatory issues. Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. **The Role** The position is an attorney that will support WTW's Health, Wealth & Career segment in the U.S, as a legal expert with a primary focus on health and welfare plans. The responsibilities of this position include: + Preparing Legislative & Regulatory Updates and other intellectual capital (collaborating with business leaders and marketing, as appropriate) + Performing research and advising clients and consultants on a wide range of health and welfare plan issues + Analyzing legislation, regulations and case law with respect to health and welfare plans You will have the opportunity to: + Deeply enhance your technical skill set with respect to health and welfare plans and strategy, while working closely with expert colleagues + Build relationships with colleagues by providing expertise and advice on health and welfare-related legislative and policy developments + Directly contribute to the core business strategy of the firm by creating groundbreaking and timely intellectual capital + Work in a fast-paced, dynamic environment, which also respects work/life balance **Performance Objectives:** + Serve as national technical resource for associates on legislative and regulatory issues + Understand the U.S. healthcare policy landscape + Analyze health and welfare-related legislative and regulatory developments + Ensure clients and colleagues are regularly informed about the implications and opportunities that changing laws and regulations have on the design, administration and governance of health and welfare plans + Coordinate with business leadership on legislative and regulatory priorities + Respond on a timely basis to requests for assistance from colleagues concerning technical/regulatory issues related to our clients' health and welfare plans + Develop innovative and leverageable solutions to address challenging client problems + Increase internal sphere of influence and external marketplace presence by creating broad awareness of WTW subject matter areas of expertise + On occasion, present at internal or external conference/business roundtables and other events on current legislative and regulatory developments + Build relationships internally and collaborate effectively on cross-functional teams **Qualifications** **The Requirements** + 7+ years of relevant health and welfare legal and regulatory experience at a legal, accounting or consulting firm, or in a corporate legal department + Juris Doctorate from an accredited law school and active membership in a state bar association + Substantial knowledge of ERISA, the Internal Revenue Code, COBRA, HIPAA, the Affordable Care Act, Mental Health Parity, and other federal and state healthcare-related statutes + Substantial knowledge of the design and ongoing administration needs of health and welfare plans + Understanding of the fiduciary health plan litigation landscape, emerging litigation trends, and governance structure and best practices + Ability to analyze complex legal and regulatory developments, understand the impact on employers' health and welfare plan strategy, and effectively communicate key implications and insights to non-lawyer clients and colleagues + Strong service orientation and sense of urgency regarding clients' needs + Collaborative style suited to working on a team with expert colleagues who strive to ensure the quality of one another's work + Effective speaking and presentation skills for occasional internal training and client presentations This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified. **Compensation and Benefits** Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only). **Compensation** The base salary compensation range being offered for this role is $200,000-$240,000 USD per year. This role is also eligible for an annual short-term incentive bonus. **Company Benefits** WTW provides a competitive benefit package which includes the following (eligibility requirements apply): + **Health and Welfare Benefits:** Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program) + **Leave Benefits:** Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off + **Retirement Benefits:** Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans' eligibility requirements. Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records. **EOE, including disability/vets** At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution. We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.