Benefit specialist jobs in Johns Creek, GA - 105 jobs

Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and "bring it" every day, EPIC is always looking for people who have "the right stuff" - people who know what they want and aren't afraid to make it happen. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! JOB OVERVIEW: A Principal provides high-quality service to our Clients and Producers. They work to ensure satisfaction by balancing the quality of service and speed of response. Additionally, they develop and maintain relationships with both client and carrier representatives. This individual will research, analyze, and evaluate medical, life, disability, and other benefit plans on behalf of clients. This role requires the employee to be the lead consultant and primary point of contact for clients. The expectation is that the advisor will work on large, complex accounts in the applicable segment (Middle Market) with some degree of supervision and approval from their supervisor. At this level, the Principal may have direct supervision of other, more junior team members and their work. They will support Producers in the soliciting of new business, and administration of current business, including renewals, processing applications, and other administrative duties and projects as assigned. ESSENTIAL FUNCTIONS: This role is responsible for, but not limited to, the following job duties: * Supervise the setup and renew all policies in the BenefitPoint system within 30 days * Supervise the maintenance of all required policy documents in the ImageRight system * Track all renewals and provide the renewal documents to the Producer * Review all renewals and when required, will spreadsheet the renewals with options to present to the client * Manage the day-to-day administrative tasks, such as enrollments, client and employee inquiries, billing and claims issues. * Research and respond to client, vendors, and Producer inquiries in a timely manner. * Prepare all documents for new business and renewals * Develop enrollment materials and presentations for on/off-site client meetings * Manage day-to-day inquiries from clients, vendors, and Producers. * Negotiates terms, conditions, coverage limits, and pricing with carriers and wholesalers. * Maintain a project plan to ensure client deliverables are completed on time. Delegate work to more junior team members when appropriate. * Keep clients apprised of appropriate industry trends and events, including all state and federal regulatory issues * Anticipate client needs and identify the strategies to solve them. * Review request for proposals and insurance plan analyses, negotiate with carriers, and recommend renewal actions. Oversee implementations of new business. * Understand and articulate alternative funding strategies, self-funded reporting, and renewal projections. * Work to develop and execute client strategy plan and defined deliverables. * Oversee open enrollment process for clients, Review employee presentations and communication materials. * Conduct and present annual client compliance audits. * Keep clients apprised of industry trends and events, including all state and federal regulatory issues. Explain legislative guidelines including COBRA, HIPAA, ERISA, Section 125, and Health Care Reform to clients. Keep clients aware of updates as necessary. * Interpret plan rules to ensure compliance with Plan Documents and Summary Plan Descriptions (SPDs). QUALIFICATIONS: * Minimum of 10 + years of progressive Employee Benefit insurance brokerage experience * Strong computer skills including Microsoft office suite, BeneiftPoint * Must be detail oriented. * Must have excellent Customer Service Focus, organizational and time management skills. * Must have leadership/ senior level skills EDUCATIONAL & LICENSING REQUIREMENTS: * Undergraduate Bachelor's degree * Required: Life & Health License COMPENSATION: The national average salary for this role is $140 000.00 - $160 000.00 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data. WHY EPIC: EPIC has over 60 offices and 3,000 employees nationwide - and we're growing! It's a great time to join the team and be a part of this growth. We offer: * Generous Paid Time off * Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days * Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave * Generous employee referral bonus program of $1,500 per hired referral * Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!) * Employee Resource Groups: Women's Coalition, EPIC Veterans Group * Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development * Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support * Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs * 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! * EPIC Gives Back - Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation * We're in the top 10 of property/casualty agencies according to "Insurance Journal" To learn more about EPIC, visit our Careers Page: ************************************************ EPIC embraces diversity in all its various forms-whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: ******************************************************************************************* Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-TM1 #LI-Hybrid

The benefits administrator position is responsible for directing and planning the day-to-day operations of group benefits programs (group health, dental, vision, short-term and long-term disability, worker's compensation, life insurance, travel and accident plan, flexible spending plan, retirement plans, etc.). This position provides excellent customer service and designs quality benefits plans. The administrator continually investigates new benefits programs, improves existing programs, and supervises and monitors benefits administration. Duties/Responsibilities: Research employee benefits plans and vendors to identify those that present the best value. Design, recommend and implement new benefits programs. Examine possible plan designs and benefits cost changes. Negotiate with vendors and administrators for best plans, options and rates. Serve as primary contact for plan vendors and third-party administrators. Coordinate transfer of data to external contacts for services, premiums and plan administration. Evaluate and revise internal processes to reduce costs and increase efficiency. Document and maintain administrative procedures for assigned benefits processes. Ensure compliance with applicable government regulations. Ensure timeliness and accuracy of required reporting and fees. Coordinate daily benefits processing. Handle enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, QDROs, QMCSOs, distributions, loans, hardships and compliance testing. Oversee maintenance of employee benefits files, maintain group benefits database and update employee payroll records. Gather employee data and oversee the processing of monthly billings and the preparation of vouchers for payment of administrative fees for all group plans. Allocate group health and dental claims monthly and review quarterly. Audit the accuracy and performance of functions performed by benefits staff. Analyze current benefits, evaluating the use, services, coverage, effectiveness, cost, plan experience and competitive trends in benefits programs, and identify the company's stance. Perform plan audits. Prepare, collect and organize data for actuarial assessments. Review data in conjunction with actuarial evaluation task forces. Review both short- and long-range cost estimates/projections and relevant statistical analyses regarding modifications in benefits programs and implementation of new programs. Survey industry trends. Complete benefits surveys and review information obtained from the results. Analyze complex benefits information. Forecast trends and assist with future benefits designs. Develop specific recommendations for review by management. Monitor administrative costs of benefits programs and recommend cost containment strategies, including alternative methods for administration and funding. Prepare budgetary recommendations and assist in the monitoring, verifying and reconciling of budgeted funds. Provide customer service support to internal and external customers. Develop communication tools to enhance understanding of the company's benefits package. Design and distribute materials for benefits orientations, open enrollment and summary plan descriptions. Provide training and support to group benefits associates, home office associates and the field staff. Required Skills/Abilities: Computer proficiency and technical aptitude with the ability to use Microsoft products, including PowerPoint; experience with HRIS and benefits databases. Project and team management/leadership skills and experience. Proven ability to work effectively in a team environment with associates. Effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines. Strong analytical skills and a thorough knowledge of plan designs. Ability to understand, evaluate and make judgment on proposals (RFPs). Knowledge of benefits contract language. Knowledge of all pertinent federal and state regulations, filing and compliance requirements, both adopted and pending, affecting employee benefits programs, including the ACA, ERISA, COBRA, FMLA, ADA, Section 125, workers' compensation, Medicare, OBRA, and Social Security and DOL requirements. Excellent communication and organization skills. Education and Experience: Bachelor's degree in human resource management or related field, and three to five years of related benefits or employee benefits administration experience. SHRM-CP or SHRM-SCP and CEBS professional designations preferred. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at a time.

**_About Navista_** We believe in the power of community oncology to support patients through their cancer journeys. As an oncology practice alliance comprised of more than 100 providers across 50 sites, Navista provides the support community practices need to fuel their growth-while maintaining their independence. **_What Revenue Cycle Management (RCM) contributes to Cardinal Health_** Practice Operations Management oversees the business and administrative operations of medical practices. **_Job Purpose:_** Revenue Cycle Management focuses on a series of clinical and administrative processes that healthcare providers utilize to capture, bill, and collect patient service revenue. The revenue cycle shadows the entire patient care journey and begins with patient appointment scheduling and ends when the patient's account balance is zero. This position is responsible for reviewing the physician's daily schedule and obtaining verification of patients' insurance benefits for their scheduled visits. They will also obtain authorization for all requested procedures, tests, drugs, etc. The Coordinator, Benefits Eligibility and Prior Authorization may be asked to perform other duties if necessary and must be knowledgeable in a variety of Insurance Plans and Procedures. **_Responsibilities:_** + Verify all new, returning, and annual patient eligibility to confirm insurance status and benefits including patient responsibility such as deductible, out of pocket, copay and coinsurance prior to services rendered. + Communicate with patients, front end staff, physicians & payors as needed to obtain updated insurance and/or clinical information. + Submit authorizations for all internal and external orders including but not limited to radiation, chemotherapy, PET/CT, urology and scans. + Follow up within 48 hours on any existing authorizations that are pending approval. + Ensure proper documentation outlining all steps taken to ensure authorization have been submitted, followed up on and obtained. + Upon approval, enter all authorization information into the billing system and attach confirmation into the EMR. + Take any action necessary for any denials received by the payor to inform the clinician of changes that may need to happen to not delay patient care. + Complete any pre-service appeals to obtain paying approval based on medical necessity. + Communicate effectively with all RCM and clinical staff to ensure appropriate treatment can be provided, claims can be processed accurately and timely payment received. + Maintain a high level of confidentiality for patients in accordance with HIPAA standards. + Utilize CPT coding, ICD-10 coding knowledge to accurately document procedures and diagnoses. + Coordinate with clinical staff to ensure patients are contracted prior to appointments informing them of any treatment schedule changes. + Effectively complete other duties and projects assigned. + Stay up to date on insurance policies, managed care guidelines and relevant healthcare regulations affecting authorization processes. + Regular attendance and punctuality. + Execute all functions of the role with positivity and team effort. Qualifications: + High School Diploma or equivalent preferred. + 2-3 years of prior authorization experience preferred. + Experience with payor websites and authorization requirements. + Strong customer service background, preferably in health care environment. + Excellent verbal communication skills. + Competence with computer processing functions and other standard office equipment. + Ability to manage multiple priorities and prioritize multiple tasks in a fast-paced environment. + Ability to work independently with minimal supervision. + Strong organizational skills. + Knowledge of medical terminology. + Familiar with Urology, Chemotherapy and Radiation Billing. + Experience with computerized billing software and interpreting EOBs. + Working knowledge of ICD-9/ICD-10, CPT, HCPCS, and CPT coding. + Experience with GE Centricity. Preferred experience in Oncology billing preferred. + Knowledge of computer/telephony support, preferably in a healthcare environment. + Strong customer service background, preferably in a healthcare environment. + Excellent verbal communication skills. + Competence with computer processing functions and other standard office equipment. + Ability to manage and prioritize multiple tasks. + Ability to calmly and professionally resolve customer issues with diplomacy and tact. + Ability to work independently with minimal supervision. + Strong organizational skills. + Understanding of managed care contracts and fee schedules, including Medicare and Medicaid. **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks. + Works on routine assignments that require basic problem resolution. + Refers to policies and past practices for guidance. + Receives general direction on standard work; receives detailed instruction on new assignments. + Consults with supervisor or senior peers on complex and unusual problems. **Anticipated hourly range:** $21.00 - $26.45 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close: 2/15/16** *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Our Company is a world-class metal stamping, fabrication manufacturing, and precision machining company serving a diverse range of industries. Our ISO 9001-2015 certified operations include precision parts, welded assemblies, sub-assemblies, and engineering services. Position Summary We are actively seeking an Accounting and Benefits Manager (ABM) who thrives on precision and consistency. This role is for someone who enjoys collaborating with different departments, values processes and structure and clear expectations. The ABM is responsible for overseeing the financial and administrative functions which include payroll, month-end and year-end close, A/P and A/R, benefits administration, and personnel record management. You'll be the person we count on to make sure payroll runs on time, benefits are managed with care, and financial reporting is accurate down to the last detail. The successful candidate for this role will thrive on ensuring accuracy, compliance, and efficiency in our financial reporting while also managing employee benefits and supporting HR-related functions. The Accounting and Benefits Manager serves as a key resource for both leadership and employees, balancing technical accounting responsibilities with people-focused benefits and personnel support. This role reports to the General Manager with dotted line to Corporate Controller. Key Responsibilities Accounting & Finance Manage month-end and year-end close processes, ensuring accuracy and timeliness of reporting. Manage budgets, forecasts and divisional reporting. Oversee accounts payable and accounts receivable, including reconciliations and aging reports. Reconcile cash, bank accounts, credit cards and other financial accounts. Process and review payroll, ensuring compliance with federal, state, and local regulations. Monitor, analyze, and audit inventory valuation and pricing data to ensure accuracy and alignment with financial reporting. Prepare financial reports and analysis to support decision-making by division leadership. Support internal and external audits by providing required documentation and analysis. Benefits & HR Administration Administer employee benefits programs, including open enrollment, new hire enrollments, and ongoing benefits changes. Serve as primary contact for employee benefits inquiries and issue resolution. Maintain personnel files and company records in compliance with employment laws and company policies. Support recruiting activities, including scheduling and conducting interviews, coordinating offers, and onboarding new employees. Compliance & Process Management Ensure compliance with all applicable accounting standards, labor laws, and benefits regulations. Develop and maintain policies, procedures, and internal controls for accounting and administrative functions. Identify process improvements to increase efficiency in payroll, benefits, and financial reporting. Partner with leadership to support operational and strategic initiatives. Qualifications Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or related field or equivalent experience (CPA preferred but not required). 5+ years of experience in accounting, payroll, and benefits administration, preferably in a manufacturing environment. Strong knowledge of GAAP, payroll processing, and benefits regulations. Proficiency in accounting and HRIS/payroll software (e.g., QuickBooks, Sage, ADP, Paychex). Strong analytical, organizational, and problem-solving skills. Excellent communication and interpersonal skills with the ability to interact at all levels of the organization. Benefits Salary commensurate with experience Full-time onsite role; Monday-Friday 8 paid US holidays Eligible for quarterly bonus subject to company policies 401(k) matching Medical, dental and vision insurance; Life Insurance; LTD & ADD insurance Health Reimbursement Account Paid Time Off Sick Leave

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Business Title: US Benefits Manager We are seeking an experienced and strategic US Benefits Manager to join our Total Rewards team. As a key member of our organization, you will be responsible for implementing and managing comprehensive benefits programs that attract and retain top talent. Your expertise will help drive employee engagement, well-being, and overall job satisfaction. This manager will report to the Director of Global Benefits. Team Summary: You will be part of the Total Rewards team, a dedicated group responsible for designing, implementing, and managing comprehensive compensation and benefits programs that align with athenahealth's commitment to employee well-being and organizational success. This team collaborates cross-functionally to ensure offerings are competitive, compliant, and effectively communicated to employees globally. The team values data-driven decision-making and continuous improvement to enhance employee experience. Essential Job Responsibilities: Develop, implement, and administer competitive benefits programs, including medical, dental, vision and wellbeing plans. Design and deliver clear, concise communications to employees, managers, and HR teams about benefits programs, ensuring high levels of engagement and understanding. Analyze benefits data and trends using reporting tools to inform strategy and decision-making. Ensure benefits comply with federal, state, and local regulations such as ERISA, ACA, FMLA, and COBRA. Collaborate with the Total Rewards team to align benefits programs with organizational goals and industry trends. Assess, design, and deliver relevant Wellness programs. Lead projects related to benefits enhancements, compliance, and communication initiatives. Utilize Workday HRIS to maintain accurate benefits data and streamline processes. Develop and maintain relationships with benefits vendors, including health insurance carriers, brokers, and administrators. Prepare annual benefits budgets, forecast costs, and track actual spending against projections. Additional Job Responsibilities: Support benefits communication campaigns to increase employee engagement and understanding. Assist in benchmarking and market analysis to maintain competitive benefits offerings. Participate in cross-functional HR projects as needed. Provide guidance and support to HR partners and managers on benefits-related inquiries. Contribute to continuous process improvements within the benefits function. Monitor industry trends and best practices to recommend innovative benefits solutions. Support annual benefits open enrollment and other key benefits events. Expected Education & Experience: Bachelor's degree in human resources, business administration, or a related field, or equivalent years of relevant professional experience.5+ years of experience in benefits management. 5+ years of experience in benefits management, preferably in a large organization, in technology or healthcare industries. 3+ years of experience with Workday HRIS, including implementation, configuration, and management of benefits programs. Familiarity with Benefits and Payroll processes is required. Strong skills in Microsoft Office applications including Excel, Word, PowerPoint, and Outlook. Experience with data analysis and reporting tools, including Workday, to inform benefits program decisions. Ability to organize and lead large scale projects, including but not limited to annual open enrollment. SHRM-CP, SHRM-SCP, CEBS, or similar certifications a plus. Expected Compensation $96,000 - $164,000 The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans. About athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients - powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees - or athenistas, as we call ourselves - spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve. What we can do for you: Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces - some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. Learn more about our culture and benefits here: athenahealth.com/careers ******************************************************

The Global Benefits Manager will lead the strategy, design, administration, and evolution ofemployee benefit programs across 10+ countries and expanding regions. This includes fullownership of global health, retirement, wellness, and insured benefit programs as well asresponsibility for administering and continuously improving the company's global Leave of Absence (LOA) programs (parental, medical, personal, and statutory leave). This role ensures all benefit and leave programs are competitive, compliant, scalable, andaligned with our culture and total rewards philosophy. As the business grows, this leader willbuild repeatable frameworks to support new market launches while elevating employeeexperience in existing regions. This role also partners with the Atlanta Office Administrator: providing coaching, mentorship,and local HR leadership to foster a respectful and engaging workplace. This includes backupoffice support during absences and collaboration on monthly engagement and wellnessinitiatives. The Office Administrator maintains a dotted-line reporting relationship to this position.WHAT YOU WILL DO Strategy & Program Design Develop and manage global benefits strategy that balances local market expectations, talent competitiveness, and financial stewardship. Conduct benchmarking and vendor evaluations by country; recommend program enhancements based on data, business goals, and employee experience. Partner with Compensation to align benefits philosophy with total rewards strategy and employer value proposition. Build a roadmap for future benefit expansion, including wellness, retirement, leave programs, EAP offerings, and flexible benefits. Leave of Absence Program Management Serve as global program owner and subject matter expert for all leave programs (paid/unpaid, statutory, and company-provided), ensuring alignment with total rewards strategy and legal requirements. Oversee and direct a third-party LOA administration vendor responsible for day-to-day case management, eligibility determination, employee communications, documentation, and return-to-work coordination. Ensure vendor performance meets service levels, compliance standards, and employee experience expectations; manage escalations and continuous improvement. Maintain a governance framework for global leave policies, ensuring alignment with regulatory requirements across regions (FMLA, ADA, UK Shared Parental Leave, India Maternity Benefit Act, etc.). Develop and maintain employee- and manager-facing LOA guides, FAQs, policy documents, and workflows in partnership with the vendor. Partner with HRBPs, Legal, and local leaders on sensitive, complex, or high-risk leave cases requiring internal oversight or accommodations. Coordinate downstream impacts with Payroll, HRIS, and Finance while ensuring the vendor provides accurate reporting, documentation, and payroll feeds. Monitor compliance, reporting, and audit readiness across all geographies with vendor-supplied data and documentation. Operations & Administration Oversee day-to-day benefits administration across multiple regions, including renewals, vendor management, escalations, and annual enrollment cycles. Ensure smooth handoffs between HRIS, Payroll, Finance, and local HRBP teams for accurate eligibility, deductions, and reporting. Provide enablement, training, and reference materials to HR Operations and Talent Acquisition teams to ensure they can confidently address Level 1 employee benefits inquiries and escalate complex cases appropriately. Manage benefits budget forecasting, invoice reconciliation, and costs across multiple countries. Own benefits communications: policies, employee guides, onboarding materials, FAQs, and manager enablement. Compliance & Governance Maintain compliance with local statutory requirements, including health insurance, pension, social contributions, and mandatory leaves. Ensure documentation, contracts, and enrollment processes meet legal standards in each jurisdiction. Partner with Legal and external consultants on regulatory changes and audits. Lead annual benefit plan governance reviews and secure approvals from executive leadership. Global Expansion & Scaling Build repeatable playbooks for benefits set up in new countries (vendor selection, plan design, cost proposals, implementation timelines). Coordinate with Talent Acquisition, Finance, Payroll, and Legal during global hiring or entity launches. Employee Experience & Insights Measure benefit utilization, employee sentiment, and vendor performance; recommend improvements based on data. Drive employee education around total rewards, including wellness, financial education, and mental health support. Manage escalated employee cases with empathy, accuracy, and discretion. Office & Engagement Support (Atlanta Office) Provide backup support for the Atlanta Office Administrator, stepping in during time off, PTO, or high-volume periods. Collaborate on monthly employee engagement initiatives and events (virtual and in-person). Provide guidance, coaching, and operational alignment for the Atlanta administrator, who maintains a dotted-line reporting relationship to this role. Assist with office-level communications, vendor coordination, wellness activities, or team-building efforts as needed. WHAT YOU BRING 10+ years of progressive experience in employee benefits, including at least 3 years managing multi-country programs. Experience overseeing benefits in at least 5-10 countries across regions such as EMEA, APAC, and North America. Familiarity with statutory requirements and supplemental benefits globally. Prior experience in a high-growth, multinational organization (software/SaaS ideal). Demonstrated ability to manage vendors, brokers, and benefit partners across time zones. trong analytical and communication skills, with ability to build executive-ready proposals and messaging. Experience working in lean or hybrid HR models where hands-on support is required. HRIS and payroll system fluency; experience supporting integrations or global workflows. Nice to Have Experience with Workday, Dayforce, or other global HCM platforms Benefits experience supporting both employees and contractors / EOR models Familiarity with global mobility or global leave programs Professional certifications (CEBS, GBA, CIPD, WorldatWork) India-specific benefits experience Success in This Role Looks Like Scalable benefits infrastructure that supports rapid global expansion Strong vendor partnerships and cost-efficient programs High employee satisfaction with benefits and clear communication Zero compliance gaps across all operating countries Smooth annual renewals and audit-ready documentation Ability to anticipate global benefit trends and recommend timely improvements Work Environment:• Hybrid role with 3 days a week in our Atlanta office.• Collaborative and inclusive company culture.• Opportunities for professional development and growth

The VOB Supervisor leads the daily operations of the Verification of Benefits team, ensuring timely, accurate, and compliant insurance verifications across all contracted facilities. This role provides strategic oversight of team performance, manages escalations, improves workflow efficiency, and acts as the primary liaison between VOB operations and cross-functional departments including Admissions, Utilization Review, and Billing. Essential Duties: Supervise, coach, and evaluate VOB Specialists and Team Leads, including performance reviews, productivity monitoring, and skill development Oversee daily workflow assignments, ensuring verifications are completed within organizational turnaround standards Validate automation processes and resolve system errors in collaboration with IT or software vendors Maintain and routinely audit a centralized directory of insurance carriers, payer-specific requirements, and facility points of contact Serve as escalation point for high-priority or complex VOB cases, including those impacting client admission timelines Conduct regular audits of verification records to ensure data accuracy, compliance with payer rules, and documentation completeness Collaborate with Leadership to develop and refine SOPs, workflows, and cross-training documentation Partner with administrative support to onboard and train new hires into the VOB department Coordinate departmental meetings and training sessions to support continuous improvement and regulatory compliance Oversee special initiatives such as recertification campaigns and backlog resolutions Manage department-level reporting including team performance metrics Participate in strategic planning and goal setting with senior leadership Perform additional duties as assigned Requirements Qualifications: High school diploma or GED required; associate or bachelor's degree preferred Minimum 3 years of experience in insurance verification, healthcare billing, or payer relations 1+ year of supervisory or lead experience in a healthcare setting preferred Advanced knowledge of payer benefit structures, including commercial and managed care plans Experience using EMR/CRM platforms (e.g. Monday.com, Salesforce) Strong understanding of HIPAA compliance standards Key Metrics: Leadership & Team Management: Ability to mentor and develop staff while holding them accountable to clear performance standards Operational Excellence: Skilled in designing and managing workflows that support speed, accuracy, and scale Attention to Detail: Proactively identify gaps in documentation or communication that could impact service delivery Problem Solving: Comfortable managing escalations, resolving payer challenges, and troubleshooting system issues Communication: Strong written and verbal communication with both internal stakeholders and external partners Adaptability: Navigates changing regulations, payer policies, and internal priorities with professionalism and agility

Payroll and Benefits Specialist Consultant S myrna, GA $28 - $33 per hour - Depending on Experience Are you detail-oriented and passionate about supporting employees through accurate payroll and benefits administration? Our client, a respected and expanding wholesale distributor, is seeking a Payroll and Benefits Specialist Consultant to join their dynamic team. With a legacy of innovation and industry leadership, this company offers a collaborative environment where your contributions truly matter. About the Payroll and Benefits Specialist Consultant As the Payroll and Benefits Specialist Consultant, you'll play a vital role in ensuring employees are paid accurately and have access to essential benefits. You'll serve as a key point of contact for internal staff and external agencies, handling payroll processing, benefits coordination, and compliance with care and precision. Key Responsibilities of a Payroll and Benefits Consultant Respond promptly to employment verification requests. Manage garnishment notices and ensure legal compliance. Generate and distribute payroll reports (new hires, terminations, headcount, etc.). Import sales commission data into payroll systems across multiple locations. Accurately process payroll transactions including commissions, bonuses, and deductions. Assist with bi-weekly payroll processing and ensure policy compliance. Set up and maintain garnishments and child support deductions. Handle unemployment claims and provide necessary documentation. Coordinate benefits communications and maintain intranet postings. Conduct payroll deduction reviews for accuracy. Educate new hires on 401(k) and company benefits during onboarding. Support 401(k) audits with documentation and reporting. What You Bring as a Payroll and Benefits Consultant Minimum of 2 years' experience in a payroll/benefits role. Strong organizational skills, attention to detail, and a service-oriented mindset. Ready to make a meaningful impact in a thriving company as a Payroll and Benefits Consultant? Apply today! Click here to apply online

Applied Technical Services, LLC (“ATS” or the “Company”) is a leading provider of critical testing, inspection, certification, and compliance services. The Company serves clients across a diverse set of large and stable end markets including manufacturing, power generation, aerospace, medical, and defense. ATS was founded in 1967 and is headquartered in Marietta, GA. Today the Company employs nearly 2,100 team members in over 95 locations across the United States. Our purpose is to create a safe and reliable world and our mission is to deliver assurance through precise technical and professional services. The Position: The benefits manager is responsible for managing the design, administration and optimization of employee benefits programs and leave management. This role involves managing vendor relationships, ensuring compliance with regulations and advising on leave management. This position is located onsite at our corporate office in Marietta, GA. Responsibilities: Lead the development, implementation, and ongoing management of health, wellness, and leave policies for employees. Collaborate with brokers and vendors to negotiate and design competitive benefits packages. Stay current on benefit trends and changes in the legal/regulatory environment for health care to proactively recommend changes to our health care strategy for active employees. Analyze employee data to identify potential risks that may lead to increased costs or decreased productivity Align benefits strategy with overall organizational goals to support employee engagement and retention. Oversee the administration of benefits using Paycom HRIS, ensuring efficiency and accuracy. Monitor, identify and mitigate financial and compliance risks associated with benefits programs. Manage communication strategies to educate employees about benefits offerings and changes. Serve as the primary point of contact for escalated benefits-related inquiries and issues. Maintain records of all employee benefit plans, including costs and participation levels Oversee system enhancements/changes with business partners as well as internally with HRIS Set and manage the annual benefits budget, ensure timely payment of vendor invoices and insurance premiums, and collaborate with Finance to accurately allocate benefit costs across the organization. Serve as a subject-matter expert to leadership and senior management on benefit plan design. Prepare and deliver data, analysis, and communication materials that enable leadership to make informed decisions and effectively explain benefit changes to the organization. Review service agreements and/or vendor contracts and negotiate changes to ensure compliance with legal requirements and ATS operating standards. Monitor vendor performance and service-level agreements to ensure quality and cost-effectiveness. Qualifications Required Experience and Skills: 7+ years' experience managing Employee Benefit plans required. Bachelor's degree required. Expert communicator (verbal/non-verbal & written) Approachable partner with empathy, honesty, curiosity, kindness, integrity, and passion/pride in your work. In-depth knowledge of relevant federal, state, and local laws and regulations and administrative best practices. Excellent analytical, problem-solving, and organizational skills Demonstrated continuous improvement mindset in engaging and educating employees Collaborative approach to working with teams, internal customers and experience managing external business partners Experience in analyzing and presenting/explaining benefits information to the employee level through the executive level Ability to influence without direct authority and negotiate compromise Demonstrated success managing projects to scope, schedule and budget and leading project teams Proficient Microsoft Office Suite and extensive Excel experience Proficient in HRIS systems, preferably Paycom EOE/AA/M/F/Vet/Disability ATS is an equal opportunity employer where employment is based upon personal capabilities and qualifications without discrimination due to race, color, religion, gender, age, national origin, disability, veteran status, or any other protected characteristic as established by law. U.S. Persons” Only: A requirement of this position is access to information that is subject to U.S. export controls under the U.S. International Traffic in Arms Regulations (“ITAR”). Accordingly, the company will consider only “U.S. Persons” for this position. A “U.S. Person” includes (a) U.S. citizens or nationals; (b) U.S. lawful permanent residents (i.e., “green card” holders); (c) persons granted refugee status; or (d) persons granted asylum in the United States. This information is collected solely for purposes of complying with U.S. export control requirements and will not be used to unlawfully discriminate in the hiring process.

Changing Healthcare For Good At Angle Health, we believe the healthcare system should be accessible, transparent, and easy to navigate. As an AI-native, integrated healthcare company, we are replacing legacy systems with modern infrastructure to deliver members and patients the care they need when they need it. If you want to build the future of healthcare, we'd love for you to join us. Current healthcare solutions for employers are limited, low-tech, and difficult to administer. Angle Health's products are built for the modern employer, saving them time, helping to keep their employees healthy, and enabling everyone to spend more time doing the things that matter-creating value and building the company-and less time trying to figure out health insurance. Our Sales Team is responsible for bringing Angle Health Plans to every business, employee, and person in the country. As a Consultant for Angle Health, you will develop and build relationships with potential customers and clients through a variety of channels. As the first line of communication with prospects, you have a strong understanding of the sales process or a strong desire to learn and exceed in sales. You are a quick learner with strong communication skills, someone who easily picks up and loves to share new technology, and you thrive off meeting and learning about others. Every connection is an opportunity for you to drive revenue growth, and customer acquisition, and directly impact the success of our company. The ideal candidates for this role will be eager, ambitious, competitive, and driven to start a rewarding career. Sales experience is not a requirement if you are a highly motivated individual with a desire to learn and succeed. This position will require around 50% travel to meet with customers and potential customers within your assigned market. We expect this person to be based in Georgia, with a preference for Atlanta, Athens or Augusta. Core Responsibilities Proactively engage with potential customers within your market to increase top-of-funnel candidates Develop and maintain deep knowledge about Angle Health's products and platform, those of our competitors, and the healthcare and health insurance industry Communicate Angle's offerings clearly and compelling through language and live demos, and identify how our solutions meet prospective customers' needs Maintain positive and constant communication with clients to ensure client satisfaction Must be willing to travel to meet with clients, however, some office time is required to meet successful goals Coordinate and actively shepherd groups through the sales cycle, including proposals, underwriting, contract negotiations, and finalized policies Work with your manager for ongoing training opportunities Assist in coordinating events or attending events within the insurance space to broaden top-of-funnel opportunities and Angle Health's market exposure Engage with the insurance community to increase customer referrals and testimonials, and decrease customer churn rates Collaborate with our internal teams to successfully drive sales and close new business Continuously improve upon and exceed sales quotas What We Value Licensed Accident/Health Producer in good standing with home state within 90 days of hire Highly organized, motivated, outcome-oriented, and target-driven Strong interpersonal and communication skills Ability to clearly and concisely articulate key value propositions and quickly build trust Entrepreneurial, self-directed, and excited to build something from scratch Ability to work autonomously Driven to exceed expectations A passion for bringing best-in-class products to solve problems for and satisfy customers Bonus Points 1-2 years of experience in insurance, payroll, or a related field of sales Knowledge and experience with sales operations tools including LinkedIn Sales Navigator, CRM Tools, and basic automation tools Bachelor's Degree The pay range for this job opportunity is $150,000 to $300,000 OTE + benefits, which is the amount Angle Health anticipates paying for this position at the time of this job posting. The actual base salary offered may differ and will depend on various factors such as geographic location, skills, qualifications, and experience. Because We Value You: • Competitive compensation • 100% company-paid comprehensive health, vision & dental insurance for you and your dependents • Supplemental Life, AD&D and Short-Term Disability coverage options • Discretionary time off • Opportunity for rapid career progression • 3 months of paid parental leave and flexible return to work policy (after 12 months of employment) • Work-from-home stipend for remote employees • 401(k) account • Other benefits are coming soon! About Us Backed by a team of world class investors, we are a healthcare startup on a mission to make our health system more effective, accessible, and affordable to everyone. From running large hospitals and health plans to serving on federal healthcare advisory boards to solving the world's hardest problems at Palantir, our team has done it all. As part of this core group at Angle Health, you will have the right balance of support and autonomy to grow both personally and professionally and the opportunity to own large parts of the business and scale with the company. Angle Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Angle Health is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. ⚠️ A Note on Recruiting Outreach We've been made aware of individuals falsely claiming to represent Angle Health using lookalike email addresses (****************************). Please note that all legitimate emails from our team come *********************. We will never ask for sensitive information or conduct interviews via messaging apps.

Senior Benefits Consultant EMPLOYMENT TYPE: Full-Time SCHEDULED: Monday through Friday, 8:00 am - 4:30 pm HYBRID SCHEDULED: Telecommute on Mondays and Fridays Join Us on a Purpose-Driven Mission to Make a Difference - Senior Benefits Consultant Wanted At the North American Mission Board (NAMB), we're more than an organization - we're a family committed to faith-driven service and community transformation. As a Senior Benefits Consultant, you'll play a crucial role in supporting our dedicated team by ensuring they have access to comprehensive, strategic benefits programs that support both domestic and international employees. Your work will directly contribute to the overall well-being of our staff across the U.S., Canada, and Puerto Rico, through meticulous benefits management. About the Role We are seeking an experienced and highly skilled Senior Benefits Consultant for a permanent position, responsible for the strategic administration of benefits for domestic and international employees. This role requires a seasoned professional with expertise in the U.S., Canada, and Puerto Rico, contributing to the well-being of employees through careful benefits management. Key Responsibilities Conduct in-depth research, analysis, and administration of healthcare, wellness, retiree, retirement, and leave programs. Provide expertise in benefit processes, administration, advocacy, education, and training for healthcare, wellness, defined benefits, defined contributions, and retirement programs. Collaborate with benefit brokers, vendors, and insurance providers on plan summaries, invoicing, renewals, claims, disputes, and inquiries. Act as primary liaison between employees and insurance providers to efficiently resolve issues. Resolve complex employee benefit questions and disputes promptly and professionally Stay current with federal, state, local, and international HR and benefits laws (including US, Puerto Rico, and Canada) Lead benefit compliance efforts (COBRA, 5500, Discrimination Testing, FAS106, 1095, Medicare disclosures, ERISA, etc.) Calculate intricate benefit paycheck deductions as necessary Strategically plan, administer new hire benefit enrollment, orientation, open enrollment, and terminations. Attend and actively participate in benefit and HR training sessions and meetings. Manage communication across multiple platforms (emails, Teams, Freshdesk, Ring Central, Workday, etc.). Provide support for high-impact projects to the Benefits Manager. Manage communication and process improvements with external HRIS System Consultants. Qualifications & Skills Associate or bachelor's degree (preferred) 3+ years of proven benefits administration experience (required). SHRM Certification (preferred). GBA, CEBS Certification (preferred). Mastery in benefit enrollment, advocacy, and administration of self-funded plans. Advanced research skills for compliance laws in the US, Puerto Rico, and Canada. Advanced analytical skills and exceptional organizational and time management capabilities. Strong verbal and written communication skills. In-depth knowledge of employee benefits and employment law. Computer proficiency, especially Microsoft Excel (VLOOKUP, Pivot Tables, etc.). Proficiency in Workday HRIS (preferred). Why NAMB? Join us and become part of a purpose-driven organization committed to growth, community impact, and spiritual fulfillment. We offer: Competitive retirement plans to secure your future Medical, dental, vision, and life insurance coverage Disability insurance for peace of mind Generous paid time off, paid holidays, and flexible hybrid work arrangements Opportunities to grow professionally and be part of a supportive, faith-based community Be part of something meaningful - apply today and help us support those who serve others with hope and faith!

ADP is hiring an SAP S/4 HANA Functional Payroll Support Cnslt in our Alpharetta, GA office. This is a Hybrid role. Job Responsibilities: Provide 2nd level post-live issue resolution within Service Level Agreement timeframes - specifically investigation, solution identification, recommendation, configuration, unit testing and solution documentation. Lead is escalation. Prepare functional specifications and change control requests; including design and configuration details. Test and document change control requests. Lead handles most complex Provide consulting services to client base. Provide guidance on design and configuration of complex solutions as well as provide functional/technical expertise. Develop and conduct lifecycle mini-project solutions. Lead handles most complex. Deliver effective client communications and ticket management/resolution via CRM. Ensure that customer needs are addressed; work with GlobalView Product Manager on items that are not currently part of client's current offering. Communicate effectively with ADP ancillary services. Liaise with Service Delivery Coordinators / Account Management. Attend client facing meetings as required Assess Support Pack configuration. Modify subsequent configuration and testing activities arising out of support pack application. Identify, manage and test SAP Note application as an Advanced Correction. Create and send Customer messages to SAP to request support and corrections Apply specialist knowledge in country and/or functional area to improve solution and services with a whole client approach. Provide mentoring support and guidance to other consultants on areas of expertise Lead - develop, organize and lead team, including coaching, training, monitor and manage work activity. Resource planning and scheduling. Input into interview and selection process. Participate and provide input on developmental/performance activities of team. Performs other related duties as assigned. Technology Specific Job Requirements: SAP Payroll/HR application experience - including Enterprise/Personnel structure, payroll configuration, rules and schemas, International Leave, Postings to Finance, Understanding of Authorizations, Time Management Configuration Excellent Understanding of Payroll Processing Methodology Understanding of Employee Self Service/Portal. Experience : 3-5 Years of Directly Related Experience. Experience with functional architecture design for S/4 HANA migration scope. Worked with SAP Fiori S/4 HANA and understand the concepts. Overall understanding of SAP S4 HANA Public/Private cloud platform in compare with on premises. Experience on S/4 HANA including more greenfield migration of ECC to S/4 cloud. Experience on S/4 HANA Financial structure (F!-GL, FI-AP etc.) PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following: SAP HCM Payroll certification with ERP 6.0 preferred Strong client service orientation Good analytical skills Ability to work in a team environment Excellent verbal and written communication skills Strong initiative and enthusiasm PC literate (Windows, Excel, Word) Very good understanding of ADP applications, payroll procedures Knowledge of ADP Interfaces and Connectors Preferred

The Senior Benefits Specialist - Health & Welfare is responsible for the effective administration, compliance, and optimization of employee health and welfare benefit programs. This role serves as a subject matter expert, ensuring programs align with regulatory requirements and organizational objectives. Key responsibilities include managing vendor relationships, resolving complex employee benefit issues, supporting HR teams with guidance and training, and leading initiatives such as open enrollment. The specialist also plays a critical role in maintaining data integrity in the human capital system, enhancing employee communications, and driving continuous improvement across benefit offerings. Job Responsibilities: Benefits Administration Administer health and welfare programs, including Medical, Dental, Vision, Health Savings Accounts and COBRA, ensuring compliance with plan guidelines and legal requirements while managing day-to-day vendor interactions and resolving escalated employee benefit issues. Provide training and act as a liaison to HR teams concerning benefits policies and compliance; handle troubleshooting and integration file feed issues between Workday and third-party systems. Develop and maintain benefit communication materials, such as SBCs and SPDs. Coordinate with internal departments like Payroll and Clinics to support benefit initiatives and communications. Ensure accurate processing of benefit enrollments, changes, and terminations while maintaining data integrity across HRIS and vendor platforms. Respond to complex employee and HR inquiries related to benefits. Support annual open enrollment activities, including communications and leads system testing. Active participant in vendor annual renewals and RFP process of all H&W benefit plans. Develop and maintain SOPs for Health and Welfare workstream Compliance & Legal Monitor and implement changes based on federal, state, and local regulations (e.g., ACA, ERISA, HIPAA, COBRA). Prepare and distribute legally required notices and filings. Coordinate plan amendments and ensure documentation is up to date. Support internal and external benefit plan audits and compliance reviews. Employee Support Act as the primary contact for employee health and welfare benefit inquiries. Resolve complex issues in collaboration with vendors and internal stakeholders and promptly respond to employees. Develop and deliver employee education materials and benefit workshops. Partner with other members of Benefits and HRIS teams to resolve issues regarding eligibility and enrollment in the HRIS platform. Vendor Management Partner with external vendors to ensure service quality and resolve escalated issues. Participate in vendor selection, renewals, and performance reviews. Audit vendor data feeds and billing for accuracy. Project Leadership Support the planning and execution of open enrollment, including testing, communications, and troubleshooting, while also aiding in the implementation of new benefit programs or changes. Analyze utilization data, create reports to identify trends, recommend program enhancements, and develop action plans for improvement. Research the market for benefits best practices; perform benchmarking analyses and evaluate emerging market trends. Experience 5+ years of experience in benefits administration, with a focus on health and welfare. Knowledge, Skills and Abilities Strong knowledge of benefits regulations and compliance. Proficiency in HRIS systems and Microsoft Excel. Excellent communication, analytical, and problem-solving skills. Ability to manage multiple priorities and projects independently. Ability to stand, lift and carry packages weighing up to 50lbs Ability to stand, walk, and perform repetitive tasks for extended periods. Ability to work non-stand shifts when needed per business requirements (e.g. holidays. weekends, extended shifts). Ability to travel up to 10%. Supervisor Responsibilities This role is an individual contributor. Education Bachelor's degree in human resources, Business, or related field. WORK ENVIRONMENT While performing the duties of this job, the employee is exposed to typical risks of injury in an office environment. Duties include a typical office setting including extensive computer work, sitting or standing. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must adhere to the company's Code of Conduct and all other policies. Safety Requirements: Follow all departmental and company safety policies and programs. EQUAL OPPORTUNITY EMPLOYER As an Equal Opportunity Employer, Wayne-Sanderson does not discriminate on the basis of race, creed, color, religion, gender (sex), sexual orientation, gender identity, marital status, national origin, ancestry, age, disability, citizenship status, a person's veteran status or any other characteristic protected by law or executive order. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Full-time Description is in-office everyday at our East Point location. Who We Are: The Atlanta Community Food Bank is working to end hunger in our community with the food, people and big ideas needed so that no one worries about where their next meal is coming from. Since 1979, we have been providing food for a growing network of nonprofit partners - including food pantries, community kitchens, childcare centers, night shelters and senior centers. We currently serve more than 700 partners in 29 counties across metro Atlanta and north Georgia. Where You'll Work: Benefits Outreach / Partner Relations About the Role: The purpose of the Benefits Specialist I is to assist clients in submitting applications for public assistance programs at designated locations and/or over the phone at our main office. As a Benefits Specialist I, you will also be responsible for submitting client documentation and recording client data. Through a partnership with the Department of Family and Children Services (DFCS), our goal is to facilitate the application process for clients who may have limited access to transportation, have been historically underserved, or need general assistance with the application process. What You will Do: Application Assistance Empower potentially eligible people to make an informed decision about whether or not to apply for SNAP and/or other forms of government assistance. Educate recipients of the recertification process to improve program retention. Maintain expert knowledge of program policy information and changes, such as eligibility requirements, acceptable forms of verification, etc. Coordinate and conduct application processing through promotional events, arrange application sessions, and use phone calls or emails to screen and enroll potential SNAP participants. Act as a liaison for future client follow-up and communication in collaboration with the SNAP Manager. Navigate community resources in areas such as: food, clothing, housing, mental health, and medical services for client use. Represent the Food Bank with community members and partners as subject matter expert and attend community events. Partner with SNAP Manager to monitor federal and state policy to ensure barriers and opportunities are identified and addressed. Collaborate with partner organizations to ensure outreach at the partner's location is positioned for success. Case Management / Build and Nurture Relationships Support execution of the Benefits Outreach Strategy by expanding and retaining partners and ensuring ongoing excellent customer service. Establish and build effective relationships externally with current and potential partners. Collaborate within teams in the department to connect clients and partners to other Food Bank Programs. Monitor, track, and report application progress and outcomes. Generate reports to accurately capture the number of applications submitted in each period. Partner with Management to maintain appropriate record keeping in web-based CRM for data tracking, reporting, and use in grant applications. Communicate with DFCS staff to assist clients with ordering new EBT cards confirm issuance, and help clients troubleshoot common EBT card issues Customer Service / Performs data and administrative activities Capture and record application data, create reports, and communicate results as needed. Maintain good rapport with partner agencies and clients. Tracks, monitors, and maintains application data in Benefits Outreach CRM and other supporting systems. Answer questions via phone, voicemail and/or email about organization, public benefits and/or services including providing addresses, directions, and other referral information. Interact with a diverse group of people in a professional manner. Key Competencies we look for in All our Food Bankers are: Customer Focus Decision Making Accountability The Ability to Navigate Change If you're excited about this role and can clearly demonstrate these and the other skills named below, we encourage you to apply. You may be just the right candidate for this or other roles! What You'll Need: Skills and experience your resume should demonstrate: Demonstrated experience working with the public; assisting individuals with benefits enrollment, recommending services, problem solving issues, or the like. Work history that includes attention to detail, collecting, maintaining, and documenting information and complying with compliance procedures/protocols. Experience providing excellent customer service, including clear communication, problem resolution and follow up, etc. Must be proficient in Microsoft and have experience using Microsoft Apps such as Outlook, Teams, OneDrive, SharePoint, etc. This position works with diverse populations, so the individual must demonstrate solid skills working with elderly, linguistically diverse, interfaith, BIPOC, and LGBTQx groups. There may be some Physical Demands and Travel: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee is routinely required to lift to 25 lbs. The employee is frequently required to travel in the local metro Atlanta area to community partner sites. The Benefit Coordinator will work a flexible full-time hourly schedule and be available to occasionally work weekends and/or evenings as assigned. Employee may primarily work at partner locations, from the ACFB office in East Point, or from one of the CFC locations while overall having a flexible schedule. Must have a valid driver's license.

PRIMARY FUNCTION: The Employee Benefit Specialist acts as the central point of contact surrounding LOA, Disability and FMLA leaves, entering leave data, following up on issues and upkeep of associated employee leave files. Additionally, this role assists HR Manager and/or Supervisor with other departmental duties. RESPONSIBILITIES AND TASKS: Manage employee FMLA, Disability and personal leave tasks per Company policies and Federal, State and local legal requirements; enter leave and return to work dates in appropriate system in a timely manner and follow up on inconsistencies or missing documentation and communicate to appropriate personnel Act as point of contact for employees, corporate benefits and plant leaders; respond to benefit questions concerning employee leaves, 401(k), or other employee welfare programs and assist employees with claim resolution, electronic processes and comprehension of benefit plan design when needed Update, research and resolve enrollment, marital status and dependent verification discrepancies in Workday to ensure vendors and payroll receive accurate eligibility, enrollment, and deduction information; partner with Corporate Benefits when unable to resolve benefits related issues Partner with Safety/ EHS on Workers Compensation claims, ensuring data is entered correctly and needed documentation is collected and readily available Act as a liaison between carrier and employee as needed to facilitate exchange of information, documentation collection and submission, etc. to facilitate leave approval, benefit enrollment or dependent verification process Partner with Corporate Benefits on all open enrollment events, new or revised programs, special events, etc; act as lead in coordinating meetings and follow-up to ensure employees are informed about changes to all benefit plans Actively participate in educating and notifying employees on benefit plans and enrollment opportunities Partner with HR team on all employee engagement projects Identify and communicate opportunities for process improvement to streamline processes and improve efficiency Perform additional relevant duties as assigned SUPERVISOR RESPONSIBILITIES: None. This is an individual contributor role with required competencies: Functional/Technical Skills, Action Oriented, Problem Solving, Learning on the Fly, and Interpersonal Savvy EDUCATION and CERTIFICATIONS: High School diploma or equivalent; Associate's degree in a relevant field preferred EXPERIENCE AND SKILLS: Minimum one (1) year experience within a human resources generalist environment; experience in leave administration with knowledge of FMLA and ADA legal requirements highly preferred Strong computer skills with the ability to work with multiple Microsoft applications (Word, Excel, Outlook, etc.); knowledge/ experience with Workday or other similar HCM system preferred Must have the ability to effectively communicate in English, both verbal and written, with internal and external customers in a timely and professional manner; ability to communicate in multiple languages preferred Ability to work effectively with others, possessing tact and discretion and demonstrates high level of confidentiality in all matters Strong attention to detail, organizational skills with the ability to prioritize Self-starter who demonstrates strong initiative and sense of urgency, with the ability to work in a fast paced environment SAFETY REQUIREMENTS: Follow and ensure others follow departmental and company safety policies and programs Wear required protective equipment in all areas where mandatory PHYSICAL REQUIREMENTS: Ability to remain stationary for extended periods of time Ability to work non-standard hours (i.e. holidays, weekends and/or extended shifts as needed per business need

**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Benefit Analyst is responsible for building and delivering both global and local benefit programs that enhance the employee experience, through support and management of both global and country programs in line with the global total rewards philosophy. The Senior Benefits Analyst supports the design, administration, and analysis of Americas' and global benefit programs to enhance the employee experience and align with the company's total rewards philosophy. This role focuses on operational excellence, compliance, and data-driven insights to ensure competitive and cost-effective benefits offerings. The analyst collaborates with internal teams, vendors, and carriers to maintain accurate systems, resolve employee inquiries, and contribute to continuous improvement initiatives. **Job Overview:** The Senior Benefits Analyst supports the design, administration, and analysis of Americas' and global benefit programs to enhance the employee experience and align with the company's total rewards philosophy. This role focuses on operational excellence, compliance, and data-driven insights to ensure competitive and cost-effective benefits offerings. The analyst collaborates with internal teams, vendors, and carriers to maintain accurate systems, resolve employee inquiries, and contribute to continuous improvement initiatives. **Essential Duties and Responsibilities** : + Administer health and welfare benefit plans (medical, dental, vision, disability, life insurance) and ensure accurate enrollment and eligibility. + Maintain compliance with federal and state regulations (ERISA, ACA, HIPAA, COBRA) and support audits. + Partner with vendors and carriers to resolve issues, monitor service levels, and ensure accurate data exchange. + Analyze claims, utilization, and cost trends; prepare reports and dashboards for leadership review. + Assist in benchmarking benefits against industry standards and support recommendations for program enhancements. + Develop employee communications and resources to promote understanding and engagement with benefits programs. + Respond to escalated employee inquiries and provide guidance on complex benefit issues. + Collaborate with HRIS and IT teams to maintain and optimize benefits systems and self-service tools. + Support wellness initiatives and contribute to global benefits projects as needed. + Identify process improvements to streamline administration and enhance employee experience. **Required Qualifications:** + Minimum 4-6 years of experience in benefits administration or analysis. + Strong knowledge of U.S. benefits regulations and compliance requirements. + Proficiency in Microsoft Excel and data analysis; ability to translate data into actionable insights. + Experience working with HR systems (Workday or similar) and benefits administration platforms. + Strong communication and problem-solving skills; ability to manage multiple priorities. + Bachelor's degree in Human Resources, Business, or related field required; professional certification (CEBS or similar) preferred. + Highly proficient in Microsoft Office, particularly Excel. + Previous experience of M&A activity / benefits harmonization. + Strong communication and presentation skills. + Workday (or comparable HR System) experience. **Preferred Qualifications:** + Facility/experience with a breadth of software/benefit administration systems. + Benefits or Rewards Remuneration professional certification or bachelor's degree in business, tax, Human Resources or a related field. + Experience/background with compensation and global mobility a plus. **Education:** Bachelor's degree in business, Human Resources, Communication or Liberal Arts. **Travel Requirements:** **Information Security:** Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. **Diversity, Inclusion & Equity:** At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. \#LI-JC1 \#LI-Remote Annual salary range for this position is between $98,880.00 - $123,600.00 gross before taxes. . **What Rocket Software can offer you in USA:** **Unlimited Vacation Time as well as paid holidays and sick time** **Health and Wellness coverage options for Rocketeers and dependents** **Life and disability coverage** **Fidelity 401(k) and Roth Retirement Savings with matching contributions** **Monthly student debt benefit program** **Tuition Reimbursement and Certificate Reimbursement Program opportunities** **Leadership and skills training opportunities** EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.

The Global Benefits Manager will lead the strategy, design, administration, and evolution of employee benefit programs across 10+ countries and expanding regions. This includes full ownership of global health, retirement, wellness, and insured benefit programs as well as responsibility for administering and continuously improving the company's global Leave of Absence (LOA) programs (parental, medical, personal, and statutory leave). This role ensures all benefit and leave programs are competitive, compliant, scalable, and aligned with our culture and total rewards philosophy. As the business grows, this leader will build repeatable frameworks to support new market launches while elevating employee experience in existing regions. This role also partners with the Atlanta Office Administrator: providing coaching, mentorship, and local HR leadership to foster a respectful and engaging workplace. This includes backup office support during absences and collaboration on monthly engagement and wellness initiatives. The Office Administrator maintains a dotted-line reporting relationship to this position. WHAT YOU WILL DO * Strategy & Program Design * Develop and manage global benefits strategy that balances local market expectations, talent competitiveness, and financial stewardship. * Conduct benchmarking and vendor evaluations by country; recommend program enhancements based on data, business goals, and employee experience. * Partner with Compensation to align benefits philosophy with total rewards strategy and employer value proposition. * Build a roadmap for future benefit expansion, including wellness, retirement, leave programs, EAP offerings, and flexible benefits. Leave of Absence Program ManagementServe as global program owner and subject matter expert for all leave programs (paid/unpaid, statutory, and company-provided), ensuring alignment with total rewards strategy and legal requirements.Oversee and direct a third-party LOA administration vendor responsible for day-to-day case management, eligibility determination, employee communications, documentation, and return-to-work coordination.Ensure vendor performance meets service levels, compliance standards, and employee experience expectations; manage escalations and continuous improvement.Maintain a governance framework for global leave policies, ensuring alignment with regulatory requirements across regions (FMLA, ADA, UK Shared Parental Leave, India Maternity Benefit Act, etc.).Develop and maintain employee- and manager-facing LOA guides, FAQs, policy documents, and workflows in partnership with the vendor.Partner with HRBPs, Legal, and local leaders on sensitive, complex, or high-risk leave cases requiring internal oversight or accommodations.Coordinate downstream impacts with Payroll, HRIS, and Finance while ensuring the vendor provides accurate reporting, documentation, and payroll feeds.Monitor compliance, reporting, and audit readiness across all geographies with vendor-supplied data and documentation. Operations & AdministrationOversee day-to-day benefits administration across multiple regions, including renewals, vendor management, escalations, and annual enrollment cycles.Ensure smooth handoffs between HRIS, Payroll, Finance, and local HRBP teams for accurate eligibility, deductions, and reporting.Provide enablement, training, and reference materials to HR Operations and TalentAcquisition teams to ensure they can confidently address Level 1 employee benefits inquiries and escalate complex cases appropriately.Manage benefits budget forecasting, invoice reconciliation, and costs across multiple countries.Own benefits communications: policies, employee guides, onboarding materials, FAQs, and manager enablement. Compliance & GovernanceMaintain compliance with local statutory requirements, including health insurance, pension, social contributions, and mandatory leaves.Ensure documentation, contracts, and enrollment processes meet legal standards in each jurisdiction.Partner with Legal and external consultants on regulatory changes and audits.Lead annual benefit plan governance reviews and secure approvals from executive leadership. Global Expansion & ScalingBuild repeatable playbooks for benefits set up in new countries (vendor selection, plan design, cost proposals, implementation timelines).Coordinate with Talent Acquisition, Finance, Payroll, and Legal during global hiring or entity launches. Employee Experience & InsightsMeasure benefit utilization, employee sentiment, and vendor performance; recommend improvements based on data.Drive employee education around total rewards, including wellness, financial education, and mental health support.Manage escalated employee cases with empathy, accuracy, and discretion. Office & Engagement Support (Atlanta Office) Provide backup support for the Atlanta Office Administrator, stepping in during time off, PTO, or high-volume periods.Collaborate on monthly employee engagement initiatives and events (virtual and in-person).Provide guidance, coaching, and operational alignment for the Atlanta administrator, who maintains a dotted-line reporting relationship to this role.Assist with office-level communications, vendor coordination, wellness activities, or team-building efforts as needed. WHAT YOU BRING * 10+ years of progressive experience in employee benefits, including at least 3 years managing multi-country programs. * Experience overseeing benefits in at least 5-10 countries across regions such as EMEA, APAC, and North America. * Familiarity with statutory requirements and supplemental benefits globally. * Prior experience in a high-growth, multinational organization (software/SaaS ideal). * Demonstrated ability to manage vendors, brokers, and benefit partners across time zones. * trong analytical and communication skills, with ability to build executive-ready proposals and messaging. * Experience working in lean or hybrid HR models where hands-on support is required. * HRIS and payroll system fluency; experience supporting integrations or global workflows. Nice to Have Experience with Workday, Dayforce, or other global HCM platforms Benefits experience supporting both employees and contractors / EOR models Familiarity with global mobility or global leave programs Professional certifications (CEBS, GBA, CIPD, WorldatWork) India-specific benefits experience Success in This Role Looks Like Scalable benefits infrastructure that supports rapid global expansion Strong vendor partnerships and cost-efficient programs High employee satisfaction with benefits and clear communication Zero compliance gaps across all operating countries Smooth annual renewals and audit-ready documentation Ability to anticipate global benefit trends and recommend timely improvements Work Environment: * Hybrid role with 3 days a week in our Atlanta office. * Collaborative and inclusive company culture. * Opportunities for professional development and growth

Job DescriptionDescription: The VOB Supervisor leads the daily operations of the Verification of Benefits team, ensuring timely, accurate, and compliant insurance verifications across all contracted facilities. This role provides strategic oversight of team performance, manages escalations, improves workflow efficiency, and acts as the primary liaison between VOB operations and cross-functional departments including Admissions, Utilization Review, and Billing. Essential Duties: Supervise, coach, and evaluate VOB Specialists and Team Leads, including performance reviews, productivity monitoring, and skill development Oversee daily workflow assignments, ensuring verifications are completed within organizational turnaround standards Validate automation processes and resolve system errors in collaboration with IT or software vendors Maintain and routinely audit a centralized directory of insurance carriers, payer-specific requirements, and facility points of contact Serve as escalation point for high-priority or complex VOB cases, including those impacting client admission timelines Conduct regular audits of verification records to ensure data accuracy, compliance with payer rules, and documentation completeness Collaborate with Leadership to develop and refine SOPs, workflows, and cross-training documentation Partner with administrative support to onboard and train new hires into the VOB department Coordinate departmental meetings and training sessions to support continuous improvement and regulatory compliance Oversee special initiatives such as recertification campaigns and backlog resolutions Manage department-level reporting including team performance metrics Participate in strategic planning and goal setting with senior leadership Perform additional duties as assigned Requirements: Qualifications: High school diploma or GED required; associate or bachelor's degree preferred Minimum 3 years of experience in insurance verification, healthcare billing, or payer relations 1+ year of supervisory or lead experience in a healthcare setting preferred Advanced knowledge of payer benefit structures, including commercial and managed care plans Experience using EMR/CRM platforms (e.g. Monday.com, Salesforce) Strong understanding of HIPAA compliance standards Key Metrics: Leadership & Team Management: Ability to mentor and develop staff while holding them accountable to clear performance standards Operational Excellence: Skilled in designing and managing workflows that support speed, accuracy, and scale Attention to Detail: Proactively identify gaps in documentation or communication that could impact service delivery Problem Solving: Comfortable managing escalations, resolving payer challenges, and troubleshooting system issues Communication: Strong written and verbal communication with both internal stakeholders and external partners Adaptability: Navigates changing regulations, payer policies, and internal priorities with professionalism and agility

PRIMARY FUNCTION: The Employee Benefit Specialist acts as the central point of contact surrounding LOA, Disability and FMLA leaves, entering leave data, following up on issues and upkeep of associated employee leave files. Additionally, this role assists HR Manager and/or Supervisor with other departmental duties. RESPONSIBILITIES AND TASKS: Manage employee FMLA, Disability and personal leave tasks per Company policies and Federal, State and local legal requirements; enter leave and return to work dates in appropriate system in a timely manner and follow up on inconsistencies or missing documentation and communicate to appropriate personnel Act as point of contact for employees, corporate benefits and plant leaders; respond to benefit questions concerning employee leaves, 401(k), or other employee welfare programs and assist employees with claim resolution, electronic processes and comprehension of benefit plan design when needed Update, research and resolve enrollment, marital status and dependent verification discrepancies in Workday to ensure vendors and payroll receive accurate eligibility, enrollment, and deduction information; partner with Corporate Benefits when unable to resolve benefits related issues Partner with Safety/ EHS on Workers Compensation claims, ensuring data is entered correctly and needed documentation is collected and readily available Act as a liaison between carrier and employee as needed to facilitate exchange of information, documentation collection and submission, etc. to facilitate leave approval, benefit enrollment or dependent verification process Partner with Corporate Benefits on all open enrollment events, new or revised programs, special events, etc; act as lead in coordinating meetings and follow-up to ensure employees are informed about changes to all benefit plans Actively participate in educating and notifying employees on benefit plans and enrollment opportunities Partner with HR team on all employee engagement projects Identify and communicate opportunities for process improvement to streamline processes and improve efficiency Perform additional relevant duties as assigned SUPERVISOR RESPONSIBILITIES: None. This is an individual contributor role with required competencies: Functional/Technical Skills, Action Oriented, Problem Solving, Learning on the Fly, and Interpersonal Savvy EDUCATION and CERTIFICATIONS: High School diploma or equivalent; Associate's degree in a relevant field preferred EXPERIENCE AND SKILLS: Minimum one (1) year experience within a human resources generalist environment; experience in leave administration with knowledge of FMLA and ADA legal requirements highly preferred Strong computer skills with the ability to work with multiple Microsoft applications (Word, Excel, Outlook, etc.); knowledge/ experience with Workday or other similar HCM system preferred Must have the ability to effectively communicate in English, both verbal and written, with internal and external customers in a timely and professional manner; ability to communicate in multiple languages preferred Ability to work effectively with others, possessing tact and discretion and demonstrates high level of confidentiality in all matters Strong attention to detail, organizational skills with the ability to prioritize Self-starter who demonstrates strong initiative and sense of urgency, with the ability to work in a fast paced environment SAFETY REQUIREMENTS: Follow and ensure others follow departmental and company safety policies and programs Wear required protective equipment in all areas where mandatory PHYSICAL REQUIREMENTS: Ability to remain stationary for extended periods of time Ability to work non-standard hours (i.e. holidays, weekends and/or extended shifts as needed per business need