Senior HR Specialist
Benefit specialist job in La Vergne, TN
Job Summary The Senior Human Resources Specialist and Safety Coordinator supports the Human Resources Director by executing advanced HR functions and coordinating comprehensive safety and risk management programs. xevrcyc Apply below after reading through all the details and supporting information regarding this job opportunity.
This role includes responsibilities in personnel management, employee relations, safety initiatives, claims management, and policy implementation.
Benefits Specialist, USA Benefits (Cambridge, MA or Nashville, TN)
Benefit specialist job in Nashville, TN
As the Benefits Specialist, USA Benefits, you will be a member of the Philips People Business Services Rewards Team within the global People Function, supporting the day-to-day operations of the U.S. Health & Wellness programs. This includes ensuring compliance with regulations, vendor oversight, market analysis, and project management.
Your role (but not limited to):
* Leading and supporting projects related to the USA Benefits programs, including medical, Rx, dental, vision, retiree health, disease/condition management and other wellbeing programs. Fostering strong relationships with advisors, third-party administrators, and other vendors.
* Managing regulatory reporting and compliance activities, including filing Form 5500, plan document management, plan audits, and required notices. Participating in benchmarking surveys and preparing competitive analyses. Coordinating periodic audits and conducting plan reconciliations to monitor service provider performance and ensure operational excellence.
* Supporting and responding to questions from employees, managers, or People Partners that require specialized knowledge of company programs and plans. Collaborate with Philips legal, privacy and procurement teams to support plan administration
You're the right fit if:
* You've acquired 3+ years' experience in areas such as Benefits Administration, Health &Wellness (H&W) Consulting, Rewards Management, and Human Resources
* Your skills include: Knowledge of U.S. benefits plans, with specific experience in health plans/wellness programs, Strong analytical and quantitative skills, Strong attention to detail, Strong vendor management skills, Strong written and verbal communication skills, Proficiency in Microsoft Excel, Excellent organizational skills with proven ability to manage time, meet deadlines and manage multiple priorities simultaneously, the ability to work independently and as part of a team
* You have a Bachelor's Degree in Human Resources, Business Administration or equivalent.
* You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
This is an office role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
* Learn more about our business.
* Discover our rich and exciting history.
* Learn more about our purpose.
* Learn more about our culture.
Philips Transparency Details
The pay range for this position in Nashville, TN is $90,000 to $142,000.
The pay range for this position in Cambridge, MA is $100,000 to $159,000.
The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives, may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Cambridge, MA (preferred) or Nashville, TN.
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
Auto-ApplyBenefits Specialist - In Office
Benefit specialist job in Brentwood, TN
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Pharmacy Benefits Manager (PBM) Pricing Strategy Analyst, Senior
Benefit specialist job in Nashville, TN
Location: This role requires associates to be in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The PBM Pricing Strategy Analyst, Senior is responsible for Administrative Services Only (ASO) support functions.
How You Will Make an Impact
Primary duties may include, but are not limited to:
* Implements new processes, process improvements, and best practices related to guarantee monitoring and ASO pass back activities.
* Creates and implements metrics and supports performance measures to establish performance objectives for revenue maximization.
* Creates tools and processes to monitor margin revenue and client retention.
* Monitors revenue performing below thresholds and implements necessary tasks to bring performance to or above targets.
* Implements pricing in the system related to margin.
* Supports the Pharmacy Services team in implementing future revenue, member expansion and growth capacity.
Minimum Requirements:
Requires a BA/BS in Finance or related field and a minimum of 3 years of experience with Pharmacy Benefits Manager (PBM), data analysis; or any combination of education and experience, which would provide an equivalent background.
For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $86,064 to $129,096
Locations: Minnesota
In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.
* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Auto-ApplyBenefit Specialist
Benefit specialist job in Nashville, TN
This position assists in managing the strategic initiatives of the diocese relative to employee benefits for employees within the Diocese of Nashville. Manages clergy and employee benefit plans which include health, dental, vision, life, long term disability, short term disability, critical, long term care, wellness program, defined benefit plan, and defined contribution plan.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Oversees and conducts benefits administration including communicating benefits plan information to all employees (clergy & lay) throughout the Diocese of Nashville, completing enrollments and changes as needed, and working with benefits carriers as needed to answer questions or resolve claims issues.
Provides support to the defined benefit and 403(b) carriers by providing information on plans.
Responds to telephone, email, U.S. mail, or in person inquiries to respond to day to day requests, policy interpretation, and other guidance in the areas of insurance and retirement.
Develops rapport and maintains long-term relationships with parish and institution bookkeepers.
Provides training to new bookkeepers regarding benefits and forms as needed or requested.
Maintains employee benefit files, processes invoices for payment, conducts audits, and maintains a variety of reports.
Works with insurance broker and employees to coordinate Annual Open Enrollment.
Attend Employee Benefits Committee meetings and serve as a resource regarding processes. Works closely with insurance broker to implement committee recommendations as accepted.
Reviews plan documents and amendments to ensure accuracy and policy compliance.
Prepares and delivers presentations regarding diocesan benefits for parishes and institutions that make requests or have special needs.
Prepares monthly insurance billings and reconciles between insurance records and diocesan records. Ensure that accurate monthly insurance invoices are sent to parishes and institutions.
Coordinates with Controller regarding insurance billings as necessary.
Oversee wellness program components and performance. Participate in monthly wellness calls.
Reviews of valuation reports from Actuary. Enters employee wages, and dates of termination, retirement, or death annually.
Initiates retirement applications for lay employees and clergy and submits to Actuary for preparations of retirement benefits choices. Sends to retiree candidate for selection. Provides retiree candidates with explanations as necessary. Obtains signed forms and submits to bank to activate benefit.
Prepares bank notifications annually regarding retirement amounts for priests and notifies priests.
Ensures that identical insurance and retirement benefits are offered to all eligible employees. Contacts parishes or institutions when exceptions are identified.
Works closely with 403(b) defined contribution retirement plan financial service representatives and corporate representatives as needed.
Schedules and make arrangements for annual employee informational and educational meetings for defined contribution plan.
Serves as the diocesan HIPAA Privacy Officer.
Performs other duties as requested.
Requirements
EDUCATION and/or EXPERIENCE:
High School or equivalent.
College degree in a related field preferred.
At least 2-4 years prior benefits administration experience.
Knowledge of terminology related to benefits.
Catholic in good standing preferred.
OTHER SKILLS:
Understanding, respect, and support for Catholic Church teaching, mission, and values.
Ability to maintain confidentiality and discretion in working with sensitive information.
Ability to work effectively in a team environment.
Ability to problem solve while exhibiting professional judgment.
Reasoning ability when dealing with sensitive topics.
Ability to assess a situation to determine underlying problem and decide on course of action.
Capability to manage several complex projects simultaneously while working under pressure to meet deadlines.
Strong analytical skills and thorough knowledge of plan design. Ability to understand and evaluate benefit contract language.
Knowledge of pertinent federal and state regulations affecting benefit programs.
Computer proficiency, specifically Word and Excel.
Self-starter with ability to work with limited supervision and direction.
Ability to work with healthcare providers, insurance companies, third party administrators, brokers, actuaries, banks, and other vendors and consultants.
Good attention to detail.
Good verbal and written communication skills.
Strong organizational skills.
CEBs certification preferred.
Verification of Benefits Specialist
Benefit specialist job in Nashville, TN
Why Charlie Health?
Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.
Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home.
As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you.
About the Role
This role is responsible for overseeing and managing the verification of benefits process ensuring efficient, accurate policy reviews and effectively handling referral complexities. Obtaining accurate benefits is the first step in financial process meaning accuracy is key as it determines patient responsibility and our ability to get reimbursed for services.
Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.
Responsibilities
Verifies insurance policy benefits for new and returning patients with payers
Assures all insurance information has been completely and accurately obtained
Document all pertinent insurance information into SalesForce
Informs teams of support actions necessary for insurance or referral issues
Identifies special policy clauses per policy information to aid in financial and admission decisions
Educates patients, families and internal teams on insurance issues
Identifies all third party financial benefits and directs them for financial counseling and revenue cycle as appropriate
Provides support to admissions and revenue cycle teams as necessary
Investigate escalated insurance billing inquiries and inaccuracies and take appropriate action to resolve the account
Other duties as assigned
Requirements
3-5 years related work experience in health care administrative, financial, insurance, customer services, claims, billing, call center, or management
Knowledge of medical billing practices, office policies and procedures
Knowledge of all confidentially requirements regarding patients and strict maintenance of proper confidentiality on all such information
Excellent written and verbal communication skills
Organizational skills
Ability to maintain a high level of integrity and confidentiality of medical information
Strict attention to details
Able to work a hybrid schedule of 4 days per week in our Nashville office and located within 75 minutes' commuting distance of the office
Benefits
Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.#LI-HYBRID
Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota.
Our Values
Connection: Care deeply & inspire hope.
Congruence: Stay curious & heed the evidence.
Commitment: Act with urgency & don't give up.
Please do not call our public clinical admissions line in regard to this or any other job posting.
Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: ******************************************************* Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent *********************** email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.
Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.
At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.
Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.
By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
Auto-ApplyBenefit Specialist
Benefit specialist job in Nashville, TN
Requirements
EDUCATION and/or EXPERIENCE:
High School or equivalent.
College degree in a related field preferred.
At least 2-4 years prior benefits administration experience.
Knowledge of terminology related to benefits.
Catholic in good standing preferred.
OTHER SKILLS:
Understanding, respect, and support for Catholic Church teaching, mission, and values.
Ability to maintain confidentiality and discretion in working with sensitive information.
Ability to work effectively in a team environment.
Ability to problem solve while exhibiting professional judgment.
Reasoning ability when dealing with sensitive topics.
Ability to assess a situation to determine underlying problem and decide on course of action.
Capability to manage several complex projects simultaneously while working under pressure to meet deadlines.
Strong analytical skills and thorough knowledge of plan design. Ability to understand and evaluate benefit contract language.
Knowledge of pertinent federal and state regulations affecting benefit programs.
Computer proficiency, specifically Word and Excel.
Self-starter with ability to work with limited supervision and direction.
Ability to work with healthcare providers, insurance companies, third party administrators, brokers, actuaries, banks, and other vendors and consultants.
Good attention to detail.
Good verbal and written communication skills.
Strong organizational skills.
CEBs certification preferred.
Verification of Benefits Specialist
Benefit specialist job in Nashville, TN
Why Charlie Health?
Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.
Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home.
As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you.
About the Role
This role is responsible for overseeing and managing the verification of benefits process ensuring efficient, accurate policy reviews and effectively handling referral complexities. Obtaining accurate benefits is the first step in financial process meaning accuracy is key as it determines patient responsibility and our ability to get reimbursed for services.
Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.
Responsibilities
Verifies insurance policy benefits for new and returning patients with payers
Assures all insurance information has been completely and accurately obtained
Document all pertinent insurance information into SalesForce
Informs teams of support actions necessary for insurance or referral issues
Identifies special policy clauses per policy information to aid in financial and admission decisions
Educates patients, families and internal teams on insurance issues
Identifies all third party financial benefits and directs them for financial counseling and revenue cycle as appropriate
Provides support to admissions and revenue cycle teams as necessary
Investigate escalated insurance billing inquiries and inaccuracies and take appropriate action to resolve the account
Other duties as assigned
Requirements
3-5 years related work experience in health care administrative, financial, insurance, customer services, claims, billing, call center, or management
Knowledge of medical billing practices, office policies and procedures
Knowledge of all confidentially requirements regarding patients and strict maintenance of proper confidentiality on all such information
Excellent written and verbal communication skills
Organizational skills
Ability to maintain a high level of integrity and confidentiality of medical information
Strict attention to details
Able to work a hybrid schedule of 4 days per week in our Nashville office and located within 75 minutes' commuting distance of the office
Benefits
Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.#LI-HYBRID
Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota.
Our Values
Connection: Care deeply & inspire hope.
Congruence: Stay curious & heed the evidence.
Commitment: Act with urgency & don't give up.
Please do not call our public clinical admissions line in regard to this or any other job posting.
Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: ******************************************************* Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent *********************** email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.
Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.
At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.
Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.
By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
Auto-ApplyBenefits Specialist - In Office
Benefit specialist job in Franklin, TN
With over 122 years of experience, after three consecutive record years, Globe Life Family Heritage Division is just getting started! Globe Life Family Heritage Division is seeking a motivated applicant who is ready to work hard and build their own book of business while helping those around them.
With roots going back over 120 years, they are a leader in the life and supplemental health insurance industry and they've been helping working-class families secure financial protection for their loved ones for generations.
Their career track provides the opportunity for rapid career growth. Top performers are eligible for management opportunities after 90 days with their company. No more waiting for promotions that never come, take control with Globe Life Family Heritage Division.
Why work for them? 1 word... CULTURE. I'm talking Instagram giveaways, Zoom happy hours, outrageous and funny virtual promotions and awards ceremonies. In fact it got them recognized as Forbes ranked "Top 25 happiest places to work". Apply today and see what they're all about.
Responsibilities:
Connect with business owners utilizing our state-of-the-art SalesForce platform
Consult with business owners & HR directors about needed employee benefit programs
Utilize proven company systems to partner with businesses and their employees
Provide benefit enrollment services for business organizations
Achieve weekly, monthly, and yearly production and growth goals
Communicate and plan weekly activity in partnership with the leadership team
Follow established activity model for success
Requirements:
Good organization and communication skills
Professional representation of self and company
Customer Service experience preferred
Computer skills including Microsoft Office
Willingness to learn and be coached
Desire to make a positive impact in the community
Managers are actively reviewing all incoming applications. Please apply with a most recent version of your resume (if you have one) and be on the lookout for text, phone call, or email from one of our hiring managers. This is not a remote position.
Director, Global Benefits
Benefit specialist job in Nashville, TN
**Our Mission** As the world's number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.
(*Comscore, Total Visits, March 2025)
**Day to Day**
The Director, Total Rewards (Benefits Focus) is a key person responsible for shaping and executing Indeed's global benefits strategy. This is meant to enhance the employee experience and support wellbeing across our workforce. This role strengthens the credibility and impact of the Total Rewards function through strategic leadership, operational excellence, and deep understanding of how benefits can improve people's lives.
Partnering closely with the Vice President, Total Rewards, this leader serves as both a strategic thought partner and hands-on operator-able to design long-term frameworks while ensuring day-to-day execution is consistent, equitable, and high-quality. The ideal candidate brings structure to complexity, builds trust across teams, communicates with clarity and empathy, and demonstrates a genuine passion for supporting employees through exceptional benefits programs.
This is a highly visible, global leadership role. It is ideal for someone who thrives in an environment that values analytical rigor, strategic vision, and the ability to execute with precision and heart. The right person will be equally energized by shaping the future of benefits at Indeed and by rolling up their sleeves to ensure operational excellence today.
**Responsibilities**
+ Lead the global benefits strategy and multi-year roadmap across health, retirement, wellbeing, and leave programs, balancing competitiveness, cost, and employee experience.
+ Design scalable benefits programs that are globally consistent yet locally flexible across diverse markets.
+ Manage and optimize vendor partnerships to ensure excellent governance, service quality, innovation, and cost efficiency.
+ Establish and maintain operational excellence in benefits administration, including processes, data integrity, and standardization across regions.
+ Develop measurement frameworks and KPIs; analyze benchmarking data and present insights to executive leadership.
+ Ensure global and local regulatory compliance in partnership with Legal and Compliance teams.
+ Manage, develop, and coach the benefits team, fostering collaboration, high performance, and continuous learning.
**Skills/Competencies**
+ 10+ years of experience leading global Total Rewards or Benefits in complex, multinational organizations.
+ Demonstrated success delivering large-scale, cross-functional benefits initiatives in environments of 10,000+ employees.
+ Proven data-driven and financial modeling capabilities to assess program performance and ROI.
+ Strategic thinker with the ability to translate long-term vision into detailed, practical execution.
+ Skilled change leader who influences without authority and drives alignment across diverse stakeholders.
+ Exceptional communicator who simplifies complexity and builds trust at all levels.
+ Proven people leader with experience developing high-performing global teams and navigating ambiguity with integrity.
**Salary Range Transparency**
US Remote 156,000 - 218,000 USD per year
**Salary Range Disclaimer**
The base salary range represents the low and high end of the Indeed salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits.
**Benefits - Health, Work/Life Harmony, & Wellbeing**
We care about what you care about. We have a multitude of benefits to support Indeedians, as well as their pets, kids, and partners including medical, dental, vision, disability and life insurance. Indeedians are able to enroll in our company's 401k plan, as well as an equity-based incentive program. Indeedians will also receive open paid time off, 11 paid holidays a year and up to 26 weeks of paid parental leave. For more information, select your country and learn more about our employee benefits, program, & perks at ****************************************
**Equal Opportunities and Accommodations Statement**
Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We're proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.
Indeed provides reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please visit ********************************************** If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview.
For more information about our commitment to equal opportunity/affirmative action, please visit our Careers page (********************************
**Inclusion & Belonging**
Inclusion and belonging are fundamental to our hiring practices and company culture, forming an integral part of our vision for a better world of work. At Indeed, we're committed to the wellbeing of our employees and on a mission to make this the best place to work and thrive. We believe that fostering an inclusive environment where every employee feels respected and accepted benefits everyone, fueling innovation and creativity.
We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals, a fair chance at employment.
Those with military experience are encouraged to apply. Equivalent expertise demonstrated through a combination of work experience, training, military experience, or education is welcome.
**Indeed's Employee Recruiting Privacy Policy**
Like other employers Indeed uses our own technologies to help us find and attract top talent from around the world. In addition to our site's user and privacy policy found at **************************** , we also want to make you aware of our recruitment specific privacy policy found at ****************************/indeed-jobs .
**Agency Disclaimer**
Indeed does not pay placement fees for unsolicited resumes or referrals from non-candidates, including search firms, staffing agencies, professional recruiters, fee-based referral services, and recruiting agencies (each individually, an "Agency"), subject to local laws. An Agency seeking a placement fee must obtain advance written approval from Indeed's internal Talent Acquisition team and execute a fee agreement with Indeed for each job opening before making a referral or submitting a resume for that opening.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Reference ID: 46339
Senior Benefits Specialist
Benefit specialist job in Nashville, TN
Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.
Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:
+ Accelerate the drug development cycle
+ Assess competition and bring the right drugs to market
+ Make data driven commercial and financial decisions
+ Match and recruit patients for clinical trials
+ Identify and address barriers to therapies
Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.
**The Role:**
The Benefits Specialist plays a vital role within the HR team, managing and administering employee benefits programs, supporting the enrollment process, serving as a point of contact for employee inquiries, ensuring compliance with benefits regulations, and driving benefit communication and engagement. This role will support employees globally across the US, UK, Canada, and other international locations.
**Responsibilities:**
+ Administer day-to-day benefits operations including new hire enrollments, qualifying life events, terminations, COBRA/continuation, plan changes, leave planning, and year-end/open enrollment tasks.
+ Serve as the primary liaison for employees regarding benefits questions (health, dental, vision, life, disability, retirement/401k, wellness programs) and ensure timely and accurate resolution.
+ Support the annual enrollment process and develop employee communication and education strategies to increase engagement.
+ Maintain benefits data integrity in HRIS systems; conduct audits of enrollment data, payroll deductions, carrier invoices, and vendor contracts.
+ Coordinate with vendors, brokers and consultants to manage plan renewals, negotiate service agreements and ensure cost-effectiveness and quality of services.
+ Develop and execute employee communications and education materials regarding benefits offerings, wellness programs, and regulatory requirements (e.g., ACA, HIPAA, ERISA).
+ Collaborate with Payroll, Finance, Legal and HR partners to ensure benefits programs are aligned with organizational strategy, budgeted appropriately, and compliant with laws and regulations.
+ Monitor benefits utilization, costs and feedback; assist in analyzing trends and recommending enhancements or new initiatives to improve engagement and value.
+ Ensure compliance with benefits regulations globally (e.g., ACA, ERISA, HIPAA, COBRA in the U.S., and equivalent frameworks internationally).
+ And other duties as assigned
**Qualifications:**
+ Bachelor's degree in Human Resources, Business Administration, or related field.
+ 3-5 years of experience in benefits administration in a growing/complex organization. Experience in a global or multi-jurisdiction context is a plus.
+ Solid knowledge of U.S. benefits regulations (e.g., ACA, COBRA, HIPAA, ERISA) and familiarity with health, welfare, retirement benefit programs. Exposure to international benefits is a plus.
+ Strong analytical and organizational skills, with attention to detail in data management, audits, and vendor/plan reviews.
+ Excellent communication and interpersonal skills; ability to explain complex benefit concepts clearly to employees, HR partners and vendors.
+ Proficiency with HRIS systems, benefits administration software, spreadsheets and data reporting tools.
**Our Guiding Principles for success at Norstella:**
01: Bold, Passionate, and Mission-First
02: Integrity, Truth, and Reality
03: Kindness, Empathy, and Grace
04: Resilience, Mettle, and Perseverance
05: Humility, Gratitude, and Learning
**Benefits:**
+ Medical and Prescription Drug Benefits
+ Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
+ Dental & Vision Benefits
+ Basic Life and AD&D Benefits
+ 401k Retirement Plan with Company Match
+ Company Paid Short & Long-Term Disability
+ Paid Parental Leave
+ Paid Time Off & Company Holidays
_The expected base salary for this position ranges from $90,000 to $99,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
Senior HR Specialist
Benefit specialist job in Nashville, TN
Tri Star Energy is currently seeking an accomplished Senior HR Spefcialist to join our dynamic Human Resources team at our Store Support Center in Nashville, TN. This role is pivotal in fostering a positive work environment, managing sensitive employee issues, and ensuring compliance with both company policies and applicable employment laws. The Senior HR Specialist will be instrumental in addressing team member concerns, conducting thorough investigations, and collaborating with leadership to enhance employee engagement and retention.
At Tri Star Energy, we are proud of our recognition as one of Nashville s top workplaces for the last four years and are committed to expanding our team of high-impact professionals. If you are looking for an opportunity to lead initiatives that support a healthy workplace culture while deepening your strategic and operational skill sets, we invite you to become part of our team!
Primary Responsibilities
Employee Relations Management
Serve as the primary point of contact for day-to-day employee relations issues, ensuring timely, accurate, and consistent handling of concerns.
Conduct thorough investigations into employee complaints, workplace conflicts, and policy violations, documenting findings and recommending appropriate resolutions.
Provide hands-on coaching to General Managers and supervisors on addressing Employee Relations issues, preparing documentation, managing conversations, and applying company policies correctly.
Policy Implementation & Compliance
Communicate, reinforce, and support the application of HR policies to ensure compliance with local, state, and federal employment laws.
Monitor the consistent application of disciplinary actions and support compliance audits by providing documentation and identifying opportunities for improvement.
Assist leaders in understanding policy updates and applying them in day-to-day operations.
Team Member Engagement
Administer grants through the Tri Star Cares team member assistance program, ensuring timely processing and communication.
Support employee engagement and morale-building initiatives across locations, helping teams strengthen culture and retention.
Conduct and evaluate stay and exit interviews, sharing insights with leadership to identify trends and recommend practical next steps.
Deliver or prepare managers to deliver training on conflict resolution, communication skills, and workplace expectations.
Performance Management
Work directly with leaders to address performance concerns, ensuring coaching conversations, documentation, and follow-up steps are handled appropriately.
Guide managers through the progressive discipline process, offering support on PIPs, write-ups, and corrective action documentation.
Assist managers in applying feedback techniques that promote accountability and performance improvement.
Legal & Regulatory Support
Stay informed of employment law updates and help managers adjust practices to remain compliant.
Review and update employee handbook content related to day-to-day operations and provide clarification to managers as needed.
Partner with legal counsel when investigations or ER issues require additional review.
Background Check & Drug Testing Compliance
Review flagged background screens to ensure they meet organizational criteria and follow proper adjudication processes.
Coordinate reasonable suspicion drug testing and ensure managers follow required steps to maintain workplace safety.
Required Qualifications
Bachelor s degree in HR, Business Administration, or related field; PHR/SPHR preferred.
3 5 years of hands-on HR experience with a strong emphasis on employee relations.
Working knowledge of employment laws (FMLA, ADA, EEO, FLSA) and their day-to-day application.
Proven ability to investigate ER issues, interpret policies, and coach managers through complex conversations.
Strong communication and conflict-resolution skills with the ability to guide frontline and mid-level managers.
Excellent organization, attention to detail, and commitment to confidentiality.
About Us:
Tri Star Energy is a growing, local, family-owned company with nearly three thousand employees and 175+ locations across Nashville, TN. As the Mid-State s premier convenience retailer and a leading fuel provider in the Southeast, our retail brands, including Twice Daily, Sudden Service, Little General, Southern Traders, and White Bison, are well recognized for delivering a superior food and fuel experience.
We are passionate about building lasting relationships through community service and are driven by our core values: Strive for Balance, Expect Achievement, Have Integrity, Be Committed, and Be a Servant Leader. Join our dedicated team and help us set a new standard in a thriving industry.
Tri Star Energy is an equal opportunity employer and hires without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics, or any other category protected under applicable law.
#SSC
Incentive Compensation Analyst
Benefit specialist job in Nashville, TN
The Incentive Compensation Analyst plays a critical role in ensuring our field sales incentives programs are accurate, timely, and aligned with business goals. You'll support all aspects of plan design, data validation, payout calculation, and analytics while driving continuous process improvements and providing actionable insights to the field leadership. The role is idea for someone who enjoys working with data, thrives on precision, and wants to make a visible impact on sales performance within a fast-growing aesthetics company.
Reports to: Associate Director, Sales Incentives
Location: Nashville, TN - Hybrid
Salary: *$70,000-$84,000 annually + performance bonus
*
the final salary offered will depend upon factors that may include but are not limited to the quality and length of experience, education and geographic location.
Responsibilities/Essential Duties:
Plan Administration:
Support day-to-day administration of sales incentive plans, including data validation, payout calculations, and reconciliation of exceptions (Territory changes, leaves of absence, manual adjustments).
Analysis & Insights:
Develop ad hoc reports and dashboards to monitor sales performance, payout accuracy, and incentive plan effectiveness. Partner with Sales Operations, Finance, and Field Leadership to identify trends, highlight risks, and provide recommendations.
Compensation Planning:
Assist with plan modeling, target setting, and financial impact analysis during annual and mid-year planning cycles. Build and maintain compensation calculators and scenario models to test plan changes and forecast payout outcomes.
Process Improvement:
Identify inefficiencies or manual gaps in the compensation lifecycle. Propose and implement automation, standardization, and documentation improvements to streamline workflows and enhance data accuracy.
Exception Management:
Collaborate with HR and field leaders to manage incentive exceptions, leave of absence calculations, and other special cases while ensuring consistency and fairness.
Data Quality & Governance:
Validate sales and performance data across CRM, ICM, and HRIS systems. Ensure audit readiness and maintain data integrity through regular checks and reconciliations.
Field Engagement:
Act as a trusted resource for the field. Support communication, training, and troubleshooting related to incentive plans, calculations, and payout timelines.
Cross-Functional Collaboration:
Partner with Analytics, Sales Operations, and Finance to connect incentive outcomes with business KPIs and help leadership understand the ROI of incentive programs.
Basic Qualifications:
Bachelor's degree & 2+ years' directly related experience.
Advanced Excel skills: pivot tables, lookup formulas, modeling.
Preferred Qualifications:
Bachelor's degree in Business, Finance, Economics, Data Analytics, or related field.
2-5 years' experience in incentive compensation, sales operations, or a financial analytics role.
Prior experience in the medical aesthetics, medical device, or life sciences industry.
Experience with visualization tools such as Tableau, Power BI, or CRM dashboards.
Familiarity with incentive compensation systems (e.g. Xactly Incent, Spiff, Anaplan).
Strong data acumen and ability to manage large datasets accurately and efficiently.
Excellent attention to detail with a strong focus on data accuracy.
Ability to translate dtat into actionable insights and clear visual summaries for non-technical stakeholders.
Strong problem-solving and process improvement mindset.
Confident communicator who can partner effectively with both corporate teams and field sales.
High integrity and discretion when handling sensitive compensation information.
Company Summary:
Revance is a fast-growing global aesthetics and skincare company focused on providing innovative aesthetics and market-leading skincare offerings throughout every stage of life. With a differentiated portfolio of products spanning 60 countries, Revance meets the evolving needs of patients and consumers worldwide through continued innovation and commercialization of new products and treatments.
What Revance invests in you:
Competitive Compensation including base salary and annual performance bonus.
Flexible PTO, holidays, and parental leave.
Generous healthcare benefits, HSA match, 401k match, employer paid life and disability insurance, pet insurance, wellness discounts and much more!
This section of the is required by the American with Disability Act (ADA). The ADA requires that job descriptions reflect the physical and mental demands required to effectively perform the essential duties of the job. The ADA prohibits employers from discriminating against a “qualified individual with a disability” in all aspects of the employment relationship. A “qualified individual with a disability” is “an individual who meets the education, experience, skill, and other job-related requirements of a position held or desired, and who, with reasonable accommodation, can perform the essential functions of a specified job.”
Revance is an Equal Opportunity employer. All qualified applicants will receive consideration for employment based on merit, without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Auto-ApplyBenefits Advisor
Benefit specialist job in Nashville, TN
Job Description
Join J&S Advisors, a reputable firm dedicated to delivering exceptional customer service. Located in the vibrant city of Nashville, Tennessee, we are seeking an enthusiastic Benefits Advisor to join our expanding team. This role is perfect for individuals who thrive in an engaging office environment and are passionate about helping others navigate their benefits options. At J&S Advisors, we prioritize creating a welcoming and supportive workplace where every team member feels valued and empowered to grow professionally. You'll have the opportunity to work closely with colleagues and clients, fostering strong relationships while ensuring the highest level of service delivery. If you're eager to make a positive impact and are excited about the opportunity to guide clients through their benefits choices, we encourage you to apply and become a part of our dynamic team!
Benefits
Commission Only
Flexible Schedule
Hands on Training
Responsibilities
Client Interaction: Engage with clients to understand their benefit needs, providing guidance and solutions tailored to each individual.
Benefits Coordination: Manage and coordinate benefits for clients, ensuring they receive accurate and relevant information.
Problem Resolution: Address client inquiries and resolve any issues related to their benefits efficiently and professionally.
Information Dissemination: Educate clients on available benefits options, helping them make informed decisions.
Documentation: Maintain accurate and detailed records of all client interactions and transactions.
Continuous Improvement: Stay updated on the latest developments in benefits programs and customer service techniques.
Requirements
Experience: A minimum of 1-2 years in a customer service or insurance and benefits.
Communication Skills: Excellent verbal and written communication skills are a must.
Problem-Solving: Strong ability to analyze client needs and provide effective solutions.
Customer Focus: Demonstrated aptitude for building and maintaining client relationships.
Detail-Oriented: Keen attention to detail and accuracy in handling client information and benefits plans.
Adaptability: Ability to manage multiple tasks and challenges with a positive mindset.
Team Collaboration: A strong team player with the ability to collaborate with colleagues and other departments.
Tech Aptitude: Proficient in using standard office software, including Word, Excel, and CRM systems.
Qualified Benefits Representative
Benefit specialist job in Nashville, TN
International company with over 65 years of service working privately with over 20,000 unions, credit unions, and associations in the US alone. Looking for independent, driven individuals who can organize and manager their own process and workflow. No experience required, all individuals will be trained (Paid Training) before starting the position full-time. This is a great opportunity for anyone interested in advancing their career!
Job Description
We are hiring for benefit consultants/representatives, entry- level managers, as well as experienced leaders. We are now seeking to fill 20 positions in our new Columbia MD office.
We are a publicly traded company and have been in business for over 70 years. In those 70 years we have experienced ZERO LAYOFFS. We have maintained an A+ rating from A.M. Best, an independent analyst of companies. This rating indicates that A.M. Best believes that we have the strongest possibility to meet our client's needs over the long term.
Qualifications
We are looking for responsible individuals with high integrity, the ability to teach, coach and train others. If you are highly motivated, coachable, have a positive mental attitude, want to make money, want to retire in 10 years, and like helping people, then experience isn't necessary with our professional training program.
Additional Information
Our employees enjoy:
weekly pay
, weekly bonuses, excellent health benefits
, life insurance
, goal-oriented promotions
, leadership development courses ,
y early all-expense paid company conventions, flexible schedules.
Bilingual Customer Benefit Advisor I
Benefit specialist job in Nashville, TN
When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
+ Award-winning culture
+ Inclusion and diversity as a priority
+ Performance Based Incentive Plans
+ Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
+ Generous PTO (including paid time to volunteer!)
+ Up to 9.5% 401(k) employer contribution
+ Mental health support
+ Career advancement opportunities
+ Student loan repayment options
+ Tuition reimbursement
+ Flexible work environments
**_*All the benefits listed above are subject to the terms of their individual Plans_** **.**
And that's just the beginning...
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
**General Summary:**
Minimum starting hourly rate is $22.00
The Customer Benefit Advisor (CBA) I is the entry level in a three-level career path. A CBA I is a critical first point of contact for our customers.
To be successful in this role, the incumbent is responsible for demonstrating exceptional customer service for business serviced by Unum/Colonial Life. It is critical to provide accurate information on benefits, claims, and or policy administration with minimal operational oversight. Incumbents in this role will be tasked with compiling information for multiple product types, from multiple systems, and providing responses to customers that are thorough, clear, and concise. All work is carefully performed according to established protocols/procedures.
In this role, incumbents must demonstrate a willingness to provide strong customer service - providing accurate information to customers, expressing appropriate empathy, and resolving customer issues where appropriate. This position requires the use of multiple system applications and administrative processes. While service is focused on our external customers, this position is responsible for creating detailed/appropriate documentation for our internal cross-functional business partners.
In addition to providing excellent customer service in accordance with established standards, incumbents will need to demonstrate proficiency in individual metrics (i.e. accuracy, post-interaction surveys, average handle time, after call work, schedule adherence, etc.) that are in line with pre-set expectations and drive results for the Customer Contact Center.
**Principal Duties and Responsibilities**
+ Be the customers' first line of sight (advisor) by being available to assist via multiple avenues of communication with timely and accurate information regarding policy and coverage-related questions.
+ Meet or exceed company goals and metrics to guarantee the best experience for customers.
+ Be open and motivated by feedback and guidance to be at your best for customers.
+ Protect customers' privacy (both internal and external) and reassure them with empathy and professionalism.
+ Be available to work a regularly assigned shift between the hours of 8:00 am and 8:00 pm Eastern time Monday-Friday.
+ Reliable attendance in accordance with contact center attendance guidelines.
+ Successfully complete all required training and associated support periods.
+ Ability to obtain information from multiple systems and relay to customers in a seamless manner.
+ Follow all documented processes/workflow to enhance customer service and reduce customer effort/operating efficiency.
+ Utilize resources and tools to accurately respond to customer inquiries.
+ Demonstrate a passion for the values outlined in value statements.
+ May perform other duties as assigned.
**Job Specifications**
+ 1 year customer service experience preferred, with a strong preference that the experience be in the insurance/healthcare/medical/financial field or equivalent area.
+ Highschool diploma or GED required.
+ Successful completion of Contact Center training program, including demonstrating phone proficiency and passing required knowledge checks.
+ A passion for helping customers and exceeding their expectations with high integrity.
+ Answering customer inquiries, translating documents and acting as an interpreter for English and Spanish languages.
+ Excellent verbal and written communication skills with the ability to flex your communication style to best meet the needs of customers, both in English and Spanish.
+ Enthusiasm for working in a fast-paced, structured environment, answering numerous inquiries for customers at their greatest time of need.
+ Strong computer and multi-tasking skills as well as the ability to confidently work in multiple systems with dual monitors.
+ Familiarity with Microsoft applications such as Outlook, Word, and Excel.
+ Intellectual curiosity and a desire to continually learn and grow.
+ An excellent work ethic and ability to adapt and work successfully in a continually changing environment.
+ Dependability - being available when needed by teammates and customers.
+ Comfortable with video communications via MS Teams throughout the day to communicate with teammates and leadership face to (virtual) face.
+ Must meet attendance requirements and in office expectations when applicable.
~IN3
\#LI-LM2022
Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$36,000.00-$62,400.00
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum
Senior Benefits Analyst
Benefit specialist job in Nashville, TN
**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Benefit Analyst is responsible for building and delivering both global and local benefit programs that enhance the employee experience, through support and management of both global and country programs in line with the global total rewards philosophy.
The Senior Benefits Analyst supports the design, administration, and analysis of Americas' and global benefit programs to enhance the employee experience and align with the company's total rewards philosophy. This role focuses on operational excellence, compliance, and data-driven insights to ensure competitive and cost-effective benefits offerings. The analyst collaborates with internal teams, vendors, and carriers to maintain accurate systems, resolve employee inquiries, and contribute to continuous improvement initiatives.
**Job Overview:**
The Senior Benefits Analyst supports the design, administration, and analysis of Americas' and global benefit programs to enhance the employee experience and align with the company's total rewards philosophy. This role focuses on operational excellence, compliance, and data-driven insights to ensure competitive and cost-effective benefits offerings. The analyst collaborates with internal teams, vendors, and carriers to maintain accurate systems, resolve employee inquiries, and contribute to continuous improvement initiatives.
**Essential Duties and Responsibilities** :
+ Administer health and welfare benefit plans (medical, dental, vision, disability, life insurance) and ensure accurate enrollment and eligibility.
+ Maintain compliance with federal and state regulations (ERISA, ACA, HIPAA, COBRA) and support audits.
+ Partner with vendors and carriers to resolve issues, monitor service levels, and ensure accurate data exchange.
+ Analyze claims, utilization, and cost trends; prepare reports and dashboards for leadership review.
+ Assist in benchmarking benefits against industry standards and support recommendations for program enhancements.
+ Develop employee communications and resources to promote understanding and engagement with benefits programs.
+ Respond to escalated employee inquiries and provide guidance on complex benefit issues.
+ Collaborate with HRIS and IT teams to maintain and optimize benefits systems and self-service tools.
+ Support wellness initiatives and contribute to global benefits projects as needed.
+ Identify process improvements to streamline administration and enhance employee experience.
**Required Qualifications:**
+ Minimum 4-6 years of experience in benefits administration or analysis.
+ Strong knowledge of U.S. benefits regulations and compliance requirements.
+ Proficiency in Microsoft Excel and data analysis; ability to translate data into actionable insights.
+ Experience working with HR systems (Workday or similar) and benefits administration platforms.
+ Strong communication and problem-solving skills; ability to manage multiple priorities.
+ Bachelor's degree in Human Resources, Business, or related field required; professional certification (CEBS or similar) preferred.
+ Highly proficient in Microsoft Office, particularly Excel.
+ Previous experience of M&A activity / benefits harmonization.
+ Strong communication and presentation skills.
+ Workday (or comparable HR System) experience.
**Preferred Qualifications:**
+ Facility/experience with a breadth of software/benefit administration systems.
+ Benefits or Rewards Remuneration professional certification or bachelor's degree in business, tax, Human Resources or a related field.
+ Experience/background with compensation and global mobility a plus.
**Education:**
Bachelor's degree in business, Human Resources, Communication or Liberal Arts.
**Travel Requirements:**
**Information Security:**
Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.
**Diversity, Inclusion & Equity:**
At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.
\#LI-JC1
\#LI-Remote
Annual salary range for this position is between $98,880.00 - $123,600.00 gross before taxes.
.
**What Rocket Software can offer you in USA:**
**Unlimited Vacation Time as well as paid holidays and sick time**
**Health and Wellness coverage options for Rocketeers and dependents**
**Life and disability coverage**
**Fidelity 401(k) and Roth Retirement Savings with matching contributions**
**Monthly student debt benefit program**
**Tuition Reimbursement and Certificate Reimbursement Program opportunities**
**Leadership and skills training opportunities**
EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.
_It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._
_If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_
Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day.
At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve.
Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.
Benefit Specialist
Benefit specialist job in Nashville, TN
Job DescriptionDescription:
This position assists in managing the strategic initiatives of the diocese relative to employee benefits for employees within the Diocese of Nashville. Manages clergy and employee benefit plans which include health, dental, vision, life, long term disability, short term disability, critical, long term care, wellness program, defined benefit plan, and defined contribution plan.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Oversees and conducts benefits administration including communicating benefits plan information to all employees (clergy & lay) throughout the Diocese of Nashville, completing enrollments and changes as needed, and working with benefits carriers as needed to answer questions or resolve claims issues.
Provides support to the defined benefit and 403(b) carriers by providing information on plans.
Responds to telephone, email, U.S. mail, or in person inquiries to respond to day to day requests, policy interpretation, and other guidance in the areas of insurance and retirement.
Develops rapport and maintains long-term relationships with parish and institution bookkeepers.
Provides training to new bookkeepers regarding benefits and forms as needed or requested.
Maintains employee benefit files, processes invoices for payment, conducts audits, and maintains a variety of reports.
Works with insurance broker and employees to coordinate Annual Open Enrollment.
Attend Employee Benefits Committee meetings and serve as a resource regarding processes. Works closely with insurance broker to implement committee recommendations as accepted.
Reviews plan documents and amendments to ensure accuracy and policy compliance.
Prepares and delivers presentations regarding diocesan benefits for parishes and institutions that make requests or have special needs.
Prepares monthly insurance billings and reconciles between insurance records and diocesan records. Ensure that accurate monthly insurance invoices are sent to parishes and institutions.
Coordinates with Controller regarding insurance billings as necessary.
Oversee wellness program components and performance. Participate in monthly wellness calls.
Reviews of valuation reports from Actuary. Enters employee wages, and dates of termination, retirement, or death annually.
Initiates retirement applications for lay employees and clergy and submits to Actuary for preparations of retirement benefits choices. Sends to retiree candidate for selection. Provides retiree candidates with explanations as necessary. Obtains signed forms and submits to bank to activate benefit.
Prepares bank notifications annually regarding retirement amounts for priests and notifies priests.
Ensures that identical insurance and retirement benefits are offered to all eligible employees. Contacts parishes or institutions when exceptions are identified.
Works closely with 403(b) defined contribution retirement plan financial service representatives and corporate representatives as needed.
Schedules and make arrangements for annual employee informational and educational meetings for defined contribution plan.
Serves as the diocesan HIPAA Privacy Officer.
Performs other duties as requested.
Requirements:
EDUCATION and/or EXPERIENCE:
High School or equivalent.
College degree in a related field preferred.
At least 2-4 years prior benefits administration experience.
Knowledge of terminology related to benefits.
Catholic in good standing preferred.
OTHER SKILLS:
Understanding, respect, and support for Catholic Church teaching, mission, and values.
Ability to maintain confidentiality and discretion in working with sensitive information.
Ability to work effectively in a team environment.
Ability to problem solve while exhibiting professional judgment.
Reasoning ability when dealing with sensitive topics.
Ability to assess a situation to determine underlying problem and decide on course of action.
Capability to manage several complex projects simultaneously while working under pressure to meet deadlines.
Strong analytical skills and thorough knowledge of plan design. Ability to understand and evaluate benefit contract language.
Knowledge of pertinent federal and state regulations affecting benefit programs.
Computer proficiency, specifically Word and Excel.
Self-starter with ability to work with limited supervision and direction.
Ability to work with healthcare providers, insurance companies, third party administrators, brokers, actuaries, banks, and other vendors and consultants.
Good attention to detail.
Good verbal and written communication skills.
Strong organizational skills.
CEBs certification preferred.
Entry Level Benefits Advisor
Benefit specialist job in Nashville, TN
Job Description
Welcome to J&S Advisors, a dynamic and inclusive workplace focused on delivering exceptional service in the heart of Nashville, Tennessee. At J&S Advisors, we believe in fostering a culture where positivity meets purpose, making sure our team feels both valued and inspired every day. We are currently seeking an enthusiastic Entry Level Benefits Advisor who will play a key role in assisting clients with their benefit options and inquiries.
In this onsite position, you will have the unique chance to grow within a supportive environment that encourages learning and development. Your role will involve providing insightful guidance to our clients, ensuring they understand their benefits and feel supported in their choices. Join us at J&S Advisors, where every day is an opportunity to make a difference and positively impact the lives of those we serve.
Benefits
Flexible Schedule
Hands on Training
Career Growth Opportunities
Responsibilities
Client Interaction: Provide exceptional client service by answering inquiries and guiding clients through the benefits options available to them.
Needs Assessment: Identify and assess the specific needs of each client to provide tailored advice on benefits packages.
Benefits Explanation: Articulate the details of various benefits plans comprehensively and clearly to ensure client understanding.
Problem Solving: Address and resolve client issues and concerns related to their benefits, ensuring satisfaction.
Documentation: Accurately maintain and update client records with necessary documentation regarding benefits packages and interactions.
Follow-Up: Ensure to follow-up with clients to ensure their needs are being met and to provide additional assistance as needed.
Requirements
Education: High school diploma or equivalent is required.
Experience: Previous experience in customer service or benefits advising is a plus.
Communication Skills: Strong verbal and written communication abilities.
Customer-Oriented: A desire to assist individuals and provide exceptional customer service.
Problem-Solving Skills: The ability to efficiently solve client issues and answer inquiries.
Team Player: Ability to cooperate effectively with fellow team members within the office environment.
Tech-Savvy: Familiarity with basic computer programs and the ability to learn new software.
Adaptability: Willingness to learn and adapt to new processes and strategies within the company.
Qualified Benefits Representative
Benefit specialist job in Nashville, TN
International company with over 65 years of service working privately with over 20,000 unions, credit unions, and associations in the US alone. Looking for independent, driven individuals who can organize and manager their own process and workflow. No experience required, all individuals will be trained (Paid Training) before starting the position full-time. This is a great opportunity for anyone interested in advancing their career!
Job Description
QUALIFIED BENEFITS REP (Nashville, TN) compensation: entry level 60k. Part-time and Full-time available . We are hiring for benefit consultants/representatives, entry- level managers, as well as experienced leaders. We are now seeking to fill 20 positions in our new Brentwood, TN office. We are a publicly traded company and have been in business for over 65 years. In those 65 years we have experienced ZERO LAYOFFS. We have maintained an A+ rating from A.M. Best, an independent analyst of companies. This rating indicates that A.M. Best believes that we have the strongest possibility to meet our client's needs over the long term. We are looking for responsible individuals with high integrity, the ability to teach, coach and train others. If you are highly motivated, coachable, have a positive mental attitude, want to make money, want to retire in 10 years, and like helping people, then experience isn't necessary with our professional training program. Our employees enjoy: Weekly pay , Weekly bonuses, Excellent health benefits , Life insurance, Goal-oriented promotions , Leadership development courses, Yearly all-expense paid company conventions , and Flexible schedules. We are particularly interested in those individuals who have excellent oral and written communication skills. Fast track to higher positions will be awarded to the proper candidates! If interested, please send a resume to our senior hiring manager, Edith Boyd.
"The Ultimate Measure of a man it's not where he stands in moments of comfort, but where he stands in moments of challenge and controversy" - Martin Luther King Jr.
Qualifications
Good strong work ethic and a positive attitude.
Additional Information
Our employees enjoy:
weekly pay
, weekly bonuses, excellent health benefits
, life insurance
, goal-oriented promotions
, leadership development courses ,
y early all-expense paid company conventions, flexible schedules.