Benefit specialist jobs in New Jersey

CompanyFederal Reserve Bank of AtlantaAs an employee of the Atlanta Fed working for the Office of Employee Benefits (OEB) in Newark, NJ, you will help support our mission of promoting the stability and efficiency of the U.S. economy and financial system. Your work will affect the economy of the Southeast, the United States, and the world. The work we do here is important, and how we do it is just as important as what we do. We live our values of integrity, excellence, and respect every day. We do the right thing, we do things right, and we treat people right. A career at the Federal Reserve Bank of Atlanta gives you the chance to do work that touches lives and helps communities prosper. Onsite Work Expectations: The Bank believes in flexibility to balance the demands of work and life while also recognizing the necessity of connecting and collaborating with our colleagues in person. Onsite work is an essential function of this position, and you are required to be onsite according to the schedule set by your management. Oversees the relationship and service performance of outsourced administrators and insurance providers. Research best practices, perform benchmarking analysis and comparisons, and evaluate emerging trends. Act as benefits consultant in rolling-out benefits processes to streamline and enhance workflow and increase employee appreciation of the Federal Reserve's benefits program. Work with Federal Reserve System colleagues and outsourced administrators to identify/resolve issues in a timely manner. Compile, analyze and maintain data to support and measure benefit plan strategies, plan design changes, cost evaluation and member impact while keeping abreast of industry trends and regulatory issues in employee benefits. You will be working in Newark, NJ for a division of the Federal Reserve Bank of Atlanta (Office of Employee Benefits) as part of the health & welfare team to oversee multiple programs, vendors and communicate with stakeholders across the Federal Reserve System. Additionally, you'll work across multiple programs to research best practices, benchmark programs, evaluate trends, recommend and continuously evaluate the Federal Reserve's benefits program. You will report to the Benefits Manager. We're looking for: Ability to make sound decisions and demonstrate a high degree of trustworthiness in handling confidential and sensitive information. Ability to communicate clearly and confidently across multiple levels of the organization and externally. Key Responsibilities: Accountable for generally high complexity vendor management responsibilities for System-wide benefits programs. Research and respond to sensitive and escalated inquiries from vendors, stakeholders, plan participants and Federal Reserve System partners like Payroll. Maintains current knowledge of and relevant certifications in legal, regulatory, plan compliance and changes for System benefits. Uses data to draw insights and regularly recommend benefit plan strategies, evaluation of plan design changes, cost and participant impact. Develop and lead presentations and training sessions for Reserve Bank partners and stakeholders. Lead multiple and simultaneous projects with measurable outcomes. Education: Bachelor's Degree or 4 years equivalent experience Experience: Five+ years of relevant experience preferred Our total rewards program offers benefits that are the best fit for you at every stage of your career: Comprehensive healthcare options (Medical, Dental, and Vision) 401K match, and a fully funded pension plan Paid vacation and holidays, flexible work environment Generously subsidized public transportation Education Assistance Program Professional development programs, training and conferences And more… This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, rush jobs, change in workload or technological developments). The Federal Reserve Bank of Atlanta is an equal opportunity employer. Full Time / Part TimeFull time Regular / TemporaryRegularJob Exempt (Yes / No) YesJob CategoryHuman Resources Family GroupWork ShiftFirst (United States of America) The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences. Always verify and apply to jobs on Federal Reserve System Careers (************************************* or through verified Federal Reserve Bank social media channels. Privacy Notice

Job Description The Benefits Specialist will be responsible for administering the Firm's benefits and leave programs, ensuring compliance, accuracy, and a positive employee experience. This includes health, dental, vision, life insurance, 401k, well programs, leaves of absence and retirement plans. Essential Duties & Responsibilities Manage benefits programs: Oversee the day-to-day operations of the benefit plans Process: new enrollments, terminations, and benefit changes; reconcile carrier invoices monthly. Facilitate: Firm's 401(k) plan administration including: Reporting, quarterly match audits, loan confirmations, all plan audits, funding confirmations, internal communications, and bi-annual enrollment, etc. Organize: and facilitate wellness programming and firm-wide HR initiatives. Educate employees: Prepare and deliver presentations and materials for annual open enrollment, new hire orientations and new benefit information Handle inquiries: Respond to claims and enrollment problems. Answer questions about coverage, and eligibility. Compliance and reporting:- ensure that we are compliant in all our correspondence, processes, and programs from and ERISA, COBRA, ACA, state leave programs and HIPAA Conduct audits in conjunction with payroll: Perform routine audits of benefits data and plan information Maintain records: Ensure all employee benefits records are accurate, up-to-date, and confidential. Collaborate across departments: Work closely with other human resources functions, payroll, and finance departments to ensure seamless administration Manage leaves of absences - Intake and processing: Receive and process all leave requests Manage case lifecycle: Administer the entire leave process, from the initial request through the employee's return-to-work. This includes handling all required paperwork and communication. Coordinate with third parties: Act as the primary liaison with third-party administrators (TPAs) and insurance providers, such as those for worker's compensation, short- and long-term disability claims. Employee and management support Provide guidance: Serve as the subject matter expert for both employees and managers, advising them on the interaction of various leave entitlements, documentation requirements, and timelines. Facilitate accommodations: In cases involving disabilities, in conjunction with the director of HR, engage in the "interactive process" Knowledge, Skills, Abilities, and Education 8+ years of Benefits, 401(k) and leave administration experience within a national footprint Hands on experience administering 401K plans: open enrollment, plan changes, loans, and regulations Prior law firm or professional services experience preferred Experience working with brokers and outside vendors Motivated, flexible to work extra hours as needed. Demonstrates exceptional attention to detail with a consistently high level of accuracy Outstanding written and oral communication skills to communicate with attorneys, staff, and clients. Proficiency in MS Office Suite. College degree or related work experience Salary range: $100-$125k. The salary range does not guarantee, obligate, nor set expectations of an applicant's salary in the event of hire. Actual compensation will depend upon a number of factors, including but not limited to, the candidate's years of experience, qualifications and skill set.

SourcePro Search is conducting a search for a Benefits Coordinator to join our Top Rated Law Firm client's team, in their Newark office. The Coordinator's primary focus is supporting Benefits as part of the Human Resources Department by maintaining and ensuring the data integrity of the Human Resource Information System (“HRIS”) while performing various administrative tasks such running/reviewing report queries, analyzing data, reconciling invoices, research inquiries and benefit/finance reporting. What You'll Do: · Provide clerical and administrative support to the firm's Benefits Manager with employee benefit life span updates such as onboarding confirmation, updates due to qualifying life events and transition summaries due to terminations. · Facilitate benefits new hire orientation and all self-serve processes for the life span of the employee. · Maintain employee benefit records by recording employee life span events from hire to termination in HRIS system, third party administrator websites and virtual document folders as part of the internal document management system. · Run standard weekly, monthly and yearly internal reports in order to reconcile records with various departments and/or third party administrators while tracking department trends such as overtime reporting and firm trends such as attrition. · Assist with inputting data into the HRIS system for payroll processing · Assist in maintaining and processing data regulatory reporting such as EEO-1, NDT and ACA. · Tracking and recording third party invoice payments. · Assist in organizing and facilitating annual firm functions such as open enrollment and flu shots which includes development of marketing material. · Assist employees with general benefit inquiries such as confirming benefit enrollment and informing proper processes. · Recommend innovative solutions and process improvements to ensure policy changes are supported by the HRIS system and functioning effectively. · Filing employee documentation in personnel and benefit folders in addition to updating Department files. What You'll Bring: · Minimum 2 years of HRIS and/or HR/Benefits administrative experience · ADP Workforce Now experience a plus · Basic understanding of HR/Benefit processes which includes benefits terminology · Intermediate level of Excel and strong mathematical ability · Strong Customer Service Skills · Critical evaluation skills · Strong organizational ability

Bright Harbor Healthcare is seeking a Benefits Specialist/Case Manager for our CREST program, which provides mental health crisis care for the community. The ideal candidate will be detail-oriented, knowledgeable about benefits regulations, and committed to providing excellent service to our community. Position Title: Benefits Specialist/Case Manager Position Type: Full Time; 35 Hours/Weekly Benefits Eligible: Yes; Full Benefits Location: Toms River, NJ Department: CREST Responsibilities: Work as part of a multi-disciplinary treatment team, attending meetings and contributing to shared treatment planning. Communicate and collaborate with community resources and entitlement providers, documenting support in client records. Involve consumers in treatment planning and service delivery, ensuring their participation is reflected in notes and outreach. Provide direct care and crisis intervention, including de-escalation, supportive counseling, and timely documentation. Support consumers with daily living skills and assist with accessing basic needs such as housing, benefits, and entitlements. Monitor and assess clients' emotional well-being, symptoms, behavior, and medication use, sharing findings with the team. Educate consumers and families on mental health, crisis management, conflict resolution, and life skills. Uphold consumer rights and dignity, maintaining confidentiality and respecting cultural and individual values. Requirements Bachelor's Degree in a health & human services field Experience with Crisis Intervention. Experience doing outreach with the SMI Co-occurring population, knowledge and awareness of homeless and community services available Valid NJ Driver's license with less than 6 points. Benefits Full Benefits 12 Paid Holidays Sick Days Personal Days Days Accrued Vacation Medical/Dental/Vision Company paid Life Insurance and Long-Term Disability 403B Plan with Company Match Opportunities for training/education/Continuing Education Credits Opportunities for Public Loan Forgiveness Opportunities for Tuition Discounts from Participating Institutions

Benefits: Company parties Competitive salary Flexible schedule Opportunity for advancement Paid time off Job description MUST HAVE EXPERIENCE WITH PRECERTIFICATION /VERIFICATION OF BENEFITS FOR PIP, AND ALSO EXPERIENCE WITH HEALTH INSURANCE VERIFICATION OF BENEFITS. We are seeking a dedicated and detail-oriented precert and insurance verification Specialist to join our dynamic team. PIP and major medical health insurances. The ideal candidate will play a crucial role in supporting various functions within the organization, ensuring that processes run smoothly and efficiently. This position requires a proactive individual who can manage multiple tasks while maintaining a high level of accuracy and professionalism. Responsibilities Collaborate with team members to identify and implement process improvements. Analyze data and prepare reports to support decision-making. Assist in the development and execution of projects, ensuring timelines are met. Provide exceptional support to internal and external stakeholders, addressing inquiries and resolving issues promptly. Maintain accurate records and documentation related to projects and operations. Participate in training sessions to enhance skills and knowledge relevant to the role. Skills Strong analytical skills with the ability to interpret data effectively. Excellent communication skills, both written and verbal, for clear interaction with team members and stakeholders. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and EMR/EHR software tools. Attention to detail with strong organizational skills to manage multiple tasks efficiently. Ability to work independently as well as collaboratively within a team environment. Problem-solving mindset with a focus on continuous improvement. We encourage all qualified candidates who meet the above criteria to apply for this exciting opportunity to contribute significantly to our organization as a Specialist. Job Type: Full-time Pay: $23.00 - $27.00 per hour Expected hours: 40 per week Benefits: Health insurance Paid time off Schedule: 8 hour shift Monday to Friday Experience: PIP PRECERT: 3 years (Required) INSURANCE VERIFICATION: 2 years (Required) Ability to Commute: Clifton, NJ 07012 (Required) Ability to Relocate: Clifton, NJ 07012: Relocate before starting work (Required) Work Location: In person

Full-time with Full Benefits Pay is $20/hour, which may be below your state's minimum wage. Please take this into consideration when applying. Are you seeking an opportunity to make a real impact on a company that appreciates ideas and new ways of thinking? Position Purpose: Reports to the Outreach Supervisor and serves as a key liaison between the NJ FamilyCare program and the community. Delivers presentations to groups and individuals, providing clear and courteous information about program benefits, enrollment, and eligibility. Assists beneficiaries with application completion and eligibility determination. Working for you Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients. $20.00 per hour pay rate (bi-weekly pay) Full-time schedule (40 hrs. a week) Perkspot- Employee discount program Career Growth Opportunities Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally. About the Role Assists walk-in and telephone customers with completing new and renewal applications, HMO selection forms and answers questions about the program. Conducts presentations to educate consumers about NJFC and the benefits of managed care within an office and call center setting, at Community Based Organizations, community events and home visits with some evening and some weekend events. Respond to telephone inquiries and complaints in a call center environment using standard scripts and procedures. Enters eligibility information into a web-based computer system and references other NJ-specific databases as appropriate. Determine eligibility for NJ FamilyCare according to the NJ FamilyCare regulations/guidelines by reviewing documentation and following procedures; prepare correspondence for missing information as appropriate; make outbound calls to obtain, clarify, or validate information Participate in and contribute to the quality improvement process Participate in training sessions conducted in Hamilton and at the regional offices. Other duties as assigned. Minimum Experience Requirements: Associate degree from an accredited college or university. Two (2) minimum experience in the healthcare field. Knowledge and operational experience in Medicaid and/or CHIP programs are a plus. General knowledge of public health, managed care, human services systems, and local and statewide political systems preferred. Experience working with people representing diverse backgrounds is preferred. Required skills/abilities: Knowledge of Medicaid and managed care programs. Ability to solve problems through analysis and ongoing feedback. Ability to work with people of diverse backgrounds. Ability to handle multiple tasks and meet deadlines, flexibility under pressure. Ability to maintain strict confidentiality. Capable of working independently Excellent verbal, written, and interpersonal skills. Bilingual capabilities a plus Ability to interpret and apply program policies and procedures as appropriate. Ability to use basic arithmetic procedures to determine the household size and income, and program eligibility. Ability to apply logical reasoning to make timely, effective decisions. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $20.00/h

Job Details Experienced New Jersey Office of Norris McLaughlin PA - Bridgewater, NJ Full Time Legal AdminDescription Norris McLaughlin is a multi-practice, commercial law firm with offices in New Jersey, New York, and Pennsylvania. Our capabilities and experience include legal counsel on matters of national and international scope. With a team of 110 attorneys practicing in over 30 legal disciplines and industry-focused groups, we are well-positioned to service a wide range of clients, including small businesses, middle-market companies, and Fortune 500 corporations, as well as the private individuals and families who own, lead, and/or manage those companies. The firm has an immediate opening for an Employee Benefits Paralegal in New Jersey to join the team. The ideal candidate will have at least 3 years of experience as an employment benefits paralegal and is familiar with employee benefit plans (401(k) plans, group health plans, pension plans, employment agreements, stock option agreements and other similar compensation arrangements. Responsibilities: Management of plan administration and termination processes Assist attorneys in drafting and revising legal memos, corporate governance documents and contracts and submission of administrative forms. Provide research support of statutory issues, regulations, and guidance Extensive interactions with clients to intake materials and prepare document requests Maintain compliance filings calendar Qualifications: Bachelor's degree in business administration or 3 years of relevant experience in a professional services firm Business law/corporate experience desired Superior project management and time management skills Strong attention to detail and organizational skills are key Highly motivated and able to work independently with minimal supervision Strong interpersonal skills To be considered for this position please fill out and submit the online application along with your cover letter and resume. At Norris McLaughlin, we cultivate a culture of inclusion for all employees that respects their backgrounds, experiences, views, and strengths. Our differences in culture and beliefs enable us to be a better team. The Firm does not discriminate in employment opportunities or practices on the basis of race, religion, creed, color, national origin, ancestry, age, marital status, civil union status, domestic partnership status, affectional or sexual orientation, genetic information, pregnancy or breastfeeding, sex, gender identity or expression, disability or atypical hereditary cellular or blood trait of any individual, or because of the liability for service in the Armed Forces of the United States or the nationality of any individual or any other characteristic protected by law, in accordance with applicable federal, state, and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, demotion, discipline, termination, lay-off, recall, transfer, leave of absence, compensation, benefits, and training.

We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us. Position Summary: As the Manager of Retirement Administration Plans, you will lead the strategic and operational administration of our retirement programs, ensuring compliance, accuracy, and a high-quality experience for our employees and retirees. You will serve as a subject matter expert in retirement benefits overseeing the administration and compliance of the company's defined contribution plans while ensuring operational efficiency, regulatory adherence, and participant satisfaction through effective vendor management and partnering across HR, Payroll, Finance, and external vendors to deliver seamless plan management and support. Key Responsibilities: * Manage day-to-day operations of multiple retirement plans including 401(k), pension, and non-qualified deferred compensation plans. * Ensure compliance with ERISA, IRS, DOL, and other regulatory requirements. * Lead vendor relationships with recordkeepers, actuaries, and consultants to ensure service excellence and plan integrity. * Oversee benefit calculations, retirement processing, and participant communications. * Collaborate with Payroll and HRIS teams to ensure data accuracy and timely reporting. * Monitor legislative changes and recommend plan updates or process improvements. * Support internal and external audits, including preparation of Form 5500 and other filings. * Develop and maintain plan documentation, SOPs, and employee-facing resources. * Provide guidance and education to employees regarding retirement benefits and planning. * Oversee third-party vendors for recordkeeping, administration, and investment services * Collaborate with HR and Finance to implement plan updates and enhancements * Educate employees on retirement benefits through communications and events * Support cross-functional benefits initiatives and executive compensation programs * Contribute to Total Rewards strategy and initiatives, including retirement readiness and financial wellness. Qualifications: * Bachelor's degree required with a focus in Human Resources, Finance, Business Administration, or related field preferred. * Minimum 6 years of experience in retirement plan administration required with at least 2 years in a leadership or senior specialist role required. * Strong understanding of retirement plan regulations and compliance required. * Experience with Workday or similar HRIS platforms preferred. * Proficiency in Microsoft Office Suite with advanced Microsoft Excel skills required. * Excellent communication, analytical, and project management skills required. * Professional certifications such as CEBS, QPA, or ASPPA designation are a plus. At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. Why Join Us? A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place. To learn more about BD visit ********************** Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics. Required Skills Leadership, Retirement Planning Optional Skills Compensation Plans, Finance, Payroll, Plan Management . Primary Work Location USA NJ - Franklin Lakes Additional Locations Work Shift NA (United States of America) At BD, we are strongly committed to investing in our associates-their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You. Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles. Salary Range Information $114,600.00 - $189,100.00 USD Annual

Job DescriptionBenefits: Dental insurance Health insurance Vision insurance Job Title: Benefits Specialist Employment Type: Part-Time Mon-Fri 8:00am -12:00pm About the Role: We are seeking a highly detail-oriented and customer-focused Benefits Specialist to join our People & Culture team. In this role, you will manage and administer all employee benefit programs, including health, dental, vision, life, disability, retirement, and wellness plans. You will serve as a key liaison between employees, vendors, and payroll, ensuring benefit operations run accurately, efficiently, and in compliance with regulatory requirements. This role is ideal for someone with strong problem-solving skills, a passion for accuracy, and the ability to maintain confidentiality while navigating sensitive benefits-related issues. Key Responsibilities: Administer day-to-day benefits operations, including enrollments, changes, terminations, and COBRA notifications. Act as the first point of contact for resolving sensitive employee benefits issues and disputes while maintaining confidentiality and compliance. Collaborate closely with payroll and third-party vendors to ensure accuracy in benefit deductions, invoicing, and reconciliation processes. Regularly audit HRIS and vendor data to maintain accurate, up-to-date benefits records and resolve discrepancies. Generate reports on benefits utilization, participation, and compliance as needed. Stay informed on benefits regulations, legal requirements, and best practices. Qualifications: Prior experience in benefits administration, preferably working with health, dental, vision, life, disability, and COBRA plans. Strong track record of resolving benefits-related issues with discretion, accuracy, and professionalism. Familiarity with HRIS or benefits platforms (e.g., ADP, Workday, Paycom, UKG). Excellent organizational and communication skills, with the ability to collaborate across teams (including payroll and vendors). High attention to detail, accuracy, and confidentiality in handling sensitive data. Proficiency in Microsoft Office Suite, particularly Excel.

Job Description 1-2 years experience with Benefits

Payroll Accountant/Health Benefits Coordinator JobID: 1704 Administration/Payroll Accountant and Health Benefits Coordinator Date Available: ASAP Additional Information: Show/Hide ANTICIPATED 2025-2026 OPENING Duties: Per the attached : Effective Date: ASAP Salary: Range $90,000 - 125,000 - commensurate with experience Benefits: Full-time staff are eligible for medical, prescription, and dental benefits. Sick and personal days are included. Open until filled. Salary and benefits as determined by the Board of Education and any applicable collective bargaining agreements. The information contained in this is reviewed and approved by the Board of Education and may be modified as district and state requirements evolve. This job description does not constitute a written employment contract. Affirmative Action/Equal Opportunity Employer Fingerprint background required.

Job Description Founded in 1968, HYTORC is the worldwide leader in industrial bolting solutions. Our mission is to optimize safety, quality and schedule, in industrial bolting through innovative solutions and an unyielding commitment to world class customer service. With over 55 years of experience focused entirely on developing new technologies for hydraulic, electric and pneumatic torque wrenches, while creating a worldwide 24/7 service network, HYTORC has become the most trusted name in the industry. Today HYTORC boasts a series of smart bolting systems that communicate with in-house developed apps for system control, data exchange, and software updates. We are proud to be recognized as the innovation leader in our industry, providing award winning solutions to leading businesses globally. Our customers are in various industries, not limited to Oil & Gas, Wind Power, Nuclear, Aerospace, Transportation including SpaceX, GE, NFL Stadiums, Boeing, Tesla and many more. General Purpose Responsible for performing HR-related responsibilities on a professional level and works closely with other members of the HR team supporting the overall mission of the organization. This position carries out responsibilities in the following functional areas: onboarding/offboarding, benefits administration and compliance, employee support and communication, data management and reporting, wellness program administration and execution and other similar duties. The HR People and Benefits Manager oversees employee relations, performance management, talent development, engagement initiatives, and HR operations to maintain a productive, inclusive, and high-performing workforce. Essential Duties and Responsibilities Compliance & Policy Management: Ensure benefits programs comply with federal, state, and local laws (e.g., ERISA, ACA, FMLA, COBRA, HIPAA); Maintain accurate plan documents, summaries, and required regulatory filings; Generate reporting summaries as requested; Coordinate annual nondiscrimination testing for retirement and health plans when required. Benefits administration: Oversee the administration of employee benefits, such as health, dental, vision, and retirement plans, including managing enrollment and vendor relationships. Provide training for new employees to understand their benefits. Manage UKG/Employee Navigator and other third party software to track employee activity and send benefit packages, make necessary changes and updates. Budgeting and strategy for wellness programs: Collaborate with HR Director and management on total rewards strategy, workforce planning, and budget structure when developing wellness programs and initiatives. Employee Relations: Provide guidance to employees on how benefits relate to workplace concerns, accommodations, and well-being; Support HR and managers in resolving employee issues influenced by benefits (e.g., leave disputes, accommodations , claim challenges). Assist in handling sensitive cases involving medical leaves, disability, or return-to-work situations; Promote a positive employee experience by ensuring fair treatment and clear communication around benefit-related decisions. Serve as an advocate for employee benefits while promoting company standards. Serve as a trusted advisor to employees and managers on workplace issues, conflict resolution, and policy interpretation. Conduct impartial investigations related to performance, conduct, or complaints. Ensure consistent and fair application of HR policies and procedures. Support employee well-being, engagement, and retention through proactive communication and problem solving. Benefit Program Design and Strategy: Design, implement, and administer compensation and benefits programs, including salary and compensation programs (structures, incentive plans, and job evaluation systems); Analyze market trends and benchmarking data to keep the benefits competitive; Recommend improvements and/or new benefit offerings based on workforce needs. Vendor & Plan Administration: Select and manage relationships with insurance carriers, brokers, and benefits vendors; Negotiate contracts, renewals, and pricing and present for proper approval to management; Oversee enrollment processes and resolve vendor-related issues. Market analysis: Analyze compensation and benefits data to benchmark against the market, identify trends, and make recommendations to ensure the organization remains competitive. Audits: Conduct internal audits to ensure compliance and cost-effectiveness of programs. Participate in external audits by providing required documentation in timely manner. Payroll management: Assist as back up with handling payroll processing and ensure accuracy and timeliness. Work alongside other members of the team to ensure timely and accurate submission of payroll runs. Other duties and projects as assigned. Supervisory Responsibilities Responsible for overseeing a Benefits Administrator function. Education/Experience Required Bachelor's degree or higher is required 7+ years of experience in progressively responsible human resource roles 3+ years of experience in a supervisory role CEBS/CBS/ DB-A or SHRM/PHR/SPHR certification preferred Proficiency of HRIS systems Required Skills/Abilities Necessary: Excellent interpersonal, verbal and written communication skills Strong analytical and problem-solving skills. Self-motivation, organizational skills and ability to prioritize ongoing projects. Ability to act with integrity, professionalism, and confidentiality Thorough knowledge of employment-related laws and regulations. Physical Demands/Requirements While performing the duties of this job, the employee is regularly required to sit; The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 25 pounds. Work Environment Standard office environment of moderate noise level. Minimal local travel up to 5-10% between the offices. The wage range for this role considers various factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has been adjusted for the applicable geographic location at which the position may be filled. At HYTORC, we offer Medical (3 plans), Dental, Vision, 401k (50% match up to 8% of salary), Vacation (vacation, sick time, floating holidays, personal days, birthday), HRA, FSA, STD, LTD, Life Insurance (company provides complimentary $25K of basic life insurance), Supplemental Plans (Accident, Critical Illness) Pet Insurance. For an individual to be hired at or near the top of the range for their role and compensation, decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $100,000 to $120,000.

Aflac, a Fortune 200 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best known brands. Aflac has been recognized by Fortune magazine as one of the 100 Best Companies to Work For in America for the sixteenth consecutive year in January 2014 and as one of America's Most Admired Companies for the thirteenth year in March 2014. Our business is about being there for people in need. Job Description You can do many things to make money. You can go to school and become a doctor or an attorney or climb the corporate ladder. Those things take quite a bit of time and money, two things that not everyone is afforded. We are the duck. One of the best companies to work with in America. We inspire and are inspired, listen and respond, empower our people, give back to our community, and most importantly, celebrate every success along the way. We do it all ... The Aflac Way. Our business is about being there for people in need. So, ask yourself-are you the duck? If so, there's a home-and a flourishing career-for you at Aflac. We are currently looking to hire for the following position: Benefit Advisor This is a lucrative sales and marketing position within a rapidly growing Fortune 200 company that involves business to business sales, account management, and account development. Our professional Aflac representatives act as trusted advisors with key decision makers to understand their critical employee benefits issues and objectives, while developing and implementing an effective strategy that quantifies the value delivered by Aflac's solutions. Qualifications • Decision Making • Time Management • Active Learning and Listening • Critical Thinking • Sincere Interest in Helping Clients • Ability to Reassure and Care for Others • Impeccable Follow Through Preferred Competencies, Education and Experience • Desire to work with a leading company that will offer you excellent marketing support. • Vibrant personality and professional presence. • Drive to help others. • Articulate self-starter and team player with stellar customer service skills. • Associates or bachelor's degree preferred, but not required. • Prior sales experience not necessary. Aflac offers • Control over how much you earn and how much you work. • A balance between your career and family life • Benefits such as vested renewal income • Ongoing classroom & field training • Support from leading sales managers • World-class Online training through the Aflac Sales Academy. • The opportunity to earn exciting incentives and company-sponsored trips. Top-Notch Pay and Profit Potential • Aflac's stock bonus program allows association to participate in the company's growth, profitability and success as a stockholder. • Aflac's Associate Bonus Club (ABC) rewards associates for recruiting new member to the field force. • Aflac Associates have the opportunity to join the National Association of Professional Agents (NAPA). Additional Information All your information will be kept confidential according to EEO guidelines.

**_What Benefits contributes to Cardinal Health_** Human Resources designs, implements and delivers human resource programs and policies, including recruitment, talent management, diversity and inclusion, compensation and benefits, among others. This function anticipates and plans for long-term human resource needs in alignment with business strategies. Benefits designs, implements and administers benefits plans, ensuring that the total benefits package is competitive with the market, meets company objectives, and is compliant. This job family manages relationships and coordinates with third party vendors for benefits plan development and administration, and collaborates with the Internal Communications family to educate employees and promote enrollment. **_Job Summary_** As a Senior Benefits Consultant on the U.S. Benefits team, you'll lead the administration and continuous improvement of Cardinal Health's leave and disability programs while supporting benefits projects for our expanding Navista/MSO (Management Services Organization) population. **_Responsibilities_** + Manage day-to-day operations for Cardinal Health's leave programs, including FMLA, short term and long-term disability, parental, and personal leaves. + Serve as the primary contact for the external leave vendor (e.g., MetLife), ensuring high quality service delivery and timely resolution of escalations. + Partner with HR Operations, Payroll, Legal, and Employee Relations to ensure compliant, consistent leave administration and accurate pay continuation. + Lead MSO-specific leave management efforts-configuring entity-specific processes, onboarding new practices, and aligning policies across multiple EINs. + Support reporting and project management for MSO benefits initiatives, including annual enrollment, plan onboarding, and vendor transitions. + Track milestones and deliverables to ensure timely execution of benefits projects and accurate communication to stakeholders. + Collaborate across HR, Finance, Legal, and Procurement to drive operational alignment and compliance. + Identify and implement process improvements that enhance efficiency, accuracy, and the employee experience. **_Qualifications_** + Bachelor's degree in related field (Human Resources, Business, etc.) or equivalent work experience, preferred. + 5+ years of experience in employee benefits, leave management, or HR operations within a complex or multi-entity organization preferred + Strong understanding of FMLA, ADA, and state leave regulations. + Proven experience managing third-party vendors and monitoring service-level performance. + Advanced Excel and data-management skills; Power BI or Tableau experience a plus. + Finance background or experience with financial reconciliation or cost tracking a plus. + Strong project-management, communication, and relationship-building skills. + Ability to manage multiple priorities, deliver results in a matrixed environment, and operate with discretion and professionalism. **_What is expected of you and others at this level_** + Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Participates in the development of policies and procedures to achieve specific goals + Recommends new practices, processes, metrics, or models + Works on or may lead complex projects of large scope + Projects may have significant and long-term impact + Provides solutions which may set precedent + Independently determines method for completion of new projects + Receives guidance on overall project objectives + Acts as a mentor to less experienced colleagues **_Anticipated salary range_** **:** $105,100-150,100 **_Bonus eligible_** **:** Yes **_Benefits_** **:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **_Application window anticipated to close_** **:** 11/30/2025 *if interested in the opportunity, please submit application as soon as possible. _The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Job Details MILLVILLE - MILLVILLE, NJ Full Time 2 Year Degree $24.00 - $27.00 Hourly Negligible Human ResourcesJob Posting Date(s) 10/07/2025Description What IF you started your career with a company set on excellence through building relationships and delivering results? Joining Innovation Foods is just that! A career here means you are joining a rapidly growing organization, known for its community outreach, diversity, inclusivity, and premier production facilities. In addition to being a great place to work, Innovation Foods strives to offer its employees a holistic career experience that incorporates learning and development, wellness, and exceptional benefits. Our benefits include: Medical, dental, vision and prescription plans with wellness incentives Flexible Spending Account or Health Savings Account (on applicable plans) 401k Plan - with a company match Company funded Long-Term and Short-Term Disability Company funded Life Insurance Policy Paid Vacation and Sick Days Job Description - Payroll, Benefits and Leave Coordinator Location: Millville, NJ Shift: Shift: 1st shift Payrate: $24.00 - 27.00 Reports to: Human Resource Director Job Summary: The Payroll, Benefits and Leave Coordinator is responsible for managing and overseeing all aspects of payroll processing, benefits administration, and leave management. This role is crucial in ensuring accurate record-keeping, compliance with company policies and labor laws, and providing support to employees regarding their payroll, benefits, and leave inquiries. Supervisory Responsibilities: None. Duties/Responsibilities: Process weekly payroll for all employees, ensuring accuracy and compliance with federal, state, and local regulations. Maintain and update payroll records, including employee status changes, tax withholdings, and deductions. Administer employee benefits programs, including health insurance, retirement plans, and other ancillary benefits. Coordinate with benefits providers to resolve any issues or discrepancies and communicate changes or updates to employees. Monitor and manage employee time attendance records, ensuring accuracy and timeliness. Process and verify time sheets, attendance records, and leave requests. Maintain and update the leave management system, including tracking of vacation, sick leave, and other types of leave. Ensure compliance with company policies and legal requirements related to time, attendance and leave. Generate reports on payroll, benefits, and leave metrics for management review. Assist in the development and implementation of payroll, benefits, and leave policies and procedures. Processing and reviewing leave requests across various categories like sick leave, vacation, personal days, FMLA, and ADA accommodations. Verifying employee eligibility for leave based on company policy and applicable laws. Communicating leave policies and procedures to employees and managers. Maintaining accurate leave balances and tracking leave usage. Monitoring employee timecards for accuracy and compliance with company policies. Identifying and resolving timekeeping discrepancies or errors. Implementing and maintaining time and attendance systems. Providing training to employees on proper timekeeping procedures. Conduct regular audits to ensure data integrity and compliance with legal requirements. Provide support and guidance to employees regarding payroll, benefits, and leave inquiries, ensuring a high level of customer service. Stay informed on changes in payroll, benefits, and leave legislation and recommend necessary updates to company policies. Collaborate with the HR team to support various human resources initiatives and projects. Complete other duties as assigned. Qualifications Required Skills/Abilities: Proficiency in using payroll, benefits, and leave management software. Experience with Paycom is preferred. Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Working understanding human resource principles, practices, and procedures. Knowledge of labor laws and regulations related to payroll, benefits, and leave. Excellent time management skills with a proven ability to meet deadlines. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software. Flexibility to work overtime and additional shifts based on business needs. Education and Experience: Proven experience in payroll, benefits, and leave management or a similar role. Associate degree in human resources or related field, SHRM or HRCI certification and/or equivalent experience. At least two years' related experience required. Physical Requirements: Required to regularly lift to 30 lbs. Standing, sitting, walking for long periods of time

Rider University invites applications for the position of Compensation and Benefits Analyst. Reporting to the Associate Director of Total Rewards, this individual will play a critical role in advancing Rider University's commitment to fairness, inclusivity, and sustainability by supporting the design, administration, and continuous improvement of the University's compensation, benefits, and leave programs. This position ensures Rider's pay practices, benefits offerings, and leave policies are competitive, equitable, compliant, and aligned with the Rider PROMISE and the University's strategic priorities. The Analyst serves as a trusted partner to Human Resources and University leadership by conducting data analysis, supporting regulatory compliance, and delivering actionable insights to strengthen Rider's ability to attract, retain, and engage a talented and diverse workforce. * Bachelor's degree in Human Resources, Finance, Business Administration, or a related field preferred. * Minimum of 3-5 years of progressively responsible experience in compensation, benefits, leave management, HR analytics, or a related field. * Strong analytical and quantitative skills, with demonstrated ability to interpret data and present findings clearly. * Advanced proficiency with Excel, HRIS systems, and data visualization tools; experience with CUPA-HR survey tools preferred. * Knowledge of compensation theory, benefits administration, leave management, and applicable employment laws/regulations. * Excellent interpersonal, written, and verbal communication skills, with ability to engage effectively across diverse audiences. * Problem solving skills and ability to manage multiple competing priorities * High level of integrity and confidentiality in handling sensitive information. * Commitment to equity, inclusivity, and Rider University's mission of student engagement and success. * The successful candidate for this position will be subject to a pre-employment background check. * Experience in higher education, nonprofit, or mission-driven organizations preferred. * PHR, CCP, CEBS, or SHRM-CP certifications preferred.

True Benefit, An Amwins Group Company, is conducting a candidate search for a Benefits Consultant, specializing in the health insurance industry for Philadelphia and nearby southern New Jersey territory. At True Benefit we excel at crafting comprehensive strategies for employee benefit programs, managing over $2.3 B of health care premiums for 150,000+ insured employees nationwide. True Benefits parent is Amwins Group, the largest wholesale brokerage and group insurance administrator in the US with annual premiums of $44.5+ billion. Position Overview The Benefits Consultant works to manage, retain, and grow an existing Program Relationship/Distribution Channel with a National Professional Employer Organization (PEO). This position, and our company, is unique in that you will develop and implement sales strategies in collaboration with a proven distribution channel and business owners to maximize sales and account management effectiveness. There is no cold calling or prospecting required. The right person for the position will be an initiative-taking self-starter. This unique position will manage, nurture, and foster the growth of a major distribution channel, getting exposure to all aspects of the PEO business. In this role, a successful Benefits Consultant will motivate and leverage an existing sale distribution channel and reputation, lending expertise, guidance, and brokerage services to non-licensed sales representatives. The ability effectively communicate benefit strategies to a diverse customer/prospect base across various industries is critical. The candidate will also have a solid understanding of medical economics, and the impact it has on insurance carrier pricing and policy. Responsibilities * Manage, retain, and grow an existing Program Relationship/Distribution Channel with a national Professional Employer Organization (PEO). * Be in constant contact with our business partners and customers via face-to-face meetings, email, phone, and webinars to understand their needs and collaborate on offering the best employee benefits solutions to our client and their customers. * Draw on deep understanding of employee benefits and product positioning to help create benefit strategies, plan design comparisons, and contribution modeling to drive sales. * Serve as a Consultant, responsible for in-field underwriting and risk management working with the PEO's sales professionals, helping those individuals to understand good and poor risk in determining which prospects may or may not be a good fit for the PEO. * Serve as an expert in product offerings, pricing methodology, contribution modeling, and deliver solutions via customer presentations, face to face, and web-based meetings. * Communicate benefit strategies to a diverse customer/prospect base across various industries. * Ability to motivate and leverage an existing sale distribution channel and reputation, lending expertise, guidance, and brokerage services to non-licensed sales representatives. * The ability to manage difficult clients using a calm and professional demeanor, keeping everyone focused on reaching the best possible solution. * Maintain an understanding of the key business levers to help coach and drive sales and retention. * Responsible for proactive, scheduled communications with underwriting contacts and other internal resources. * Required to travel to New Jersey, Pennsylvania for new and existing business client sales calls and presentations. Qualifications * Minimum 2 years' experience in the health insurance industry. * Life and Health licensed (able to be licensed within 90 days of employment). * Proficient with various health insurance products and funding arrangements: fully insured, level funded, self-funded programs. * Strong understanding of Health Care Reform and knowledge of the New York health insurance and ancillary markets. * Strategic selling aptitude and positive demeanor and ability to articulate health benefits and a value proposition. * Excellent communication and presentations skills. Proficient in Excel, Word & PowerPoint The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equal Opportunity Policy: The acceptance of the requested information for consideration and referral of candidates will be without regard to a candidate's race, creed, color, age, gender, marital status, veteran status, national origin, sexual orientation/identification/expression, disability status, or weight and will be based solely on the candidate's qualifications for the position. We are an equal opportunity employer.

**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Benefit Analyst is responsible for building and delivering both global and local benefit programs that enhance the employee experience, through support and management of both global and country programs in line with the global total rewards philosophy. The Senior Benefits Analyst supports the design, administration, and analysis of Americas' and global benefit programs to enhance the employee experience and align with the company's total rewards philosophy. This role focuses on operational excellence, compliance, and data-driven insights to ensure competitive and cost-effective benefits offerings. The analyst collaborates with internal teams, vendors, and carriers to maintain accurate systems, resolve employee inquiries, and contribute to continuous improvement initiatives. **Job Overview:** The Senior Benefits Analyst supports the design, administration, and analysis of Americas' and global benefit programs to enhance the employee experience and align with the company's total rewards philosophy. This role focuses on operational excellence, compliance, and data-driven insights to ensure competitive and cost-effective benefits offerings. The analyst collaborates with internal teams, vendors, and carriers to maintain accurate systems, resolve employee inquiries, and contribute to continuous improvement initiatives. **Essential Duties and Responsibilities** : + Administer health and welfare benefit plans (medical, dental, vision, disability, life insurance) and ensure accurate enrollment and eligibility. + Maintain compliance with federal and state regulations (ERISA, ACA, HIPAA, COBRA) and support audits. + Partner with vendors and carriers to resolve issues, monitor service levels, and ensure accurate data exchange. + Analyze claims, utilization, and cost trends; prepare reports and dashboards for leadership review. + Assist in benchmarking benefits against industry standards and support recommendations for program enhancements. + Develop employee communications and resources to promote understanding and engagement with benefits programs. + Respond to escalated employee inquiries and provide guidance on complex benefit issues. + Collaborate with HRIS and IT teams to maintain and optimize benefits systems and self-service tools. + Support wellness initiatives and contribute to global benefits projects as needed. + Identify process improvements to streamline administration and enhance employee experience. **Required Qualifications:** + Minimum 4-6 years of experience in benefits administration or analysis. + Strong knowledge of U.S. benefits regulations and compliance requirements. + Proficiency in Microsoft Excel and data analysis; ability to translate data into actionable insights. + Experience working with HR systems (Workday or similar) and benefits administration platforms. + Strong communication and problem-solving skills; ability to manage multiple priorities. + Bachelor's degree in Human Resources, Business, or related field required; professional certification (CEBS or similar) preferred. + Highly proficient in Microsoft Office, particularly Excel. + Previous experience of M&A activity / benefits harmonization. + Strong communication and presentation skills. + Workday (or comparable HR System) experience. **Preferred Qualifications:** + Facility/experience with a breadth of software/benefit administration systems. + Benefits or Rewards Remuneration professional certification or bachelor's degree in business, tax, Human Resources or a related field. + Experience/background with compensation and global mobility a plus. **Education:** Bachelor's degree in business, Human Resources, Communication or Liberal Arts. **Travel Requirements:** **Information Security:** Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. **Diversity, Inclusion & Equity:** At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. \#LI-JC1 \#LI-Remote Annual salary range for this position is between $98,880.00 - $123,600.00 gross before taxes. . **What Rocket Software can offer you in USA:** **Unlimited Vacation Time as well as paid holidays and sick time** **Health and Wellness coverage options for Rocketeers and dependents** **Life and disability coverage** **Fidelity 401(k) and Roth Retirement Savings with matching contributions** **Monthly student debt benefit program** **Tuition Reimbursement and Certificate Reimbursement Program opportunities** **Leadership and skills training opportunities** EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.

When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: + Award-winning culture + Inclusion and diversity as a priority + Performance Based Incentive Plans + Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability + Generous PTO (including paid time to volunteer!) + Up to 9.5% 401(k) employer contribution + Mental health support + Career advancement opportunities + Student loan repayment options + Tuition reimbursement + Flexible work environments **_*All the benefits listed above are subject to the terms of their individual Plans_** **.** And that's just the beginning... With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! **General Summary:** Minimum starting hourly rate is $22.00 The Customer Benefit Advisor (CBA) I is the entry level in a three-level career path. A CBA I is a critical first point of contact for our customers. To be successful in this role, the incumbent is responsible for demonstrating exceptional customer service for business serviced by Unum/Colonial Life. It is critical to provide accurate information on benefits, claims, and or policy administration with minimal operational oversight. Incumbents in this role will be tasked with compiling information for multiple product types, from multiple systems, and providing responses to customers that are thorough, clear, and concise. All work is carefully performed according to established protocols/procedures. In this role, incumbents must demonstrate a willingness to provide strong customer service - providing accurate information to customers, expressing appropriate empathy, and resolving customer issues where appropriate. This position requires the use of multiple system applications and administrative processes. While service is focused on our external customers, this position is responsible for creating detailed/appropriate documentation for our internal cross-functional business partners. In addition to providing excellent customer service in accordance with established standards, incumbents will need to demonstrate proficiency in individual metrics (i.e. accuracy, post-interaction surveys, average handle time, after call work, schedule adherence, etc.) that are in line with pre-set expectations and drive results for the Customer Contact Center. **Principal Duties and Responsibilities** + Be the customers' first line of sight (advisor) by being available to assist via multiple avenues of communication with timely and accurate information regarding policy and coverage-related questions. + Meet or exceed company goals and metrics to guarantee the best experience for customers. + Be open and motivated by feedback and guidance to be at your best for customers. + Protect customers' privacy (both internal and external) and reassure them with empathy and professionalism. + Be available to work a regularly assigned shift between the hours of 8:00 am and 8:00 pm Eastern time Monday-Friday. + Reliable attendance in accordance with contact center attendance guidelines. + Successfully complete all required training and associated support periods. + Ability to obtain information from multiple systems and relay to customers in a seamless manner. + Follow all documented processes/workflow to enhance customer service and reduce customer effort/operating efficiency. + Utilize resources and tools to accurately respond to customer inquiries. + Demonstrate a passion for the values outlined in value statements. + May perform other duties as assigned. **Job Specifications** + 1 year customer service experience preferred, with a strong preference that the experience be in the insurance/healthcare/medical/financial field or equivalent area. + Highschool diploma or GED required. + Successful completion of Contact Center training program, including demonstrating phone proficiency and passing required knowledge checks. + A passion for helping customers and exceeding their expectations with high integrity. + Answering customer inquiries, translating documents and acting as an interpreter for English and Spanish languages. + Excellent verbal and written communication skills with the ability to flex your communication style to best meet the needs of customers, both in English and Spanish. + Enthusiasm for working in a fast-paced, structured environment, answering numerous inquiries for customers at their greatest time of need. + Strong computer and multi-tasking skills as well as the ability to confidently work in multiple systems with dual monitors. + Familiarity with Microsoft applications such as Outlook, Word, and Excel. + Intellectual curiosity and a desire to continually learn and grow. + An excellent work ethic and ability to adapt and work successfully in a continually changing environment. + Dependability - being available when needed by teammates and customers. + Comfortable with video communications via MS Teams throughout the day to communicate with teammates and leadership face to (virtual) face. + Must meet attendance requirements and in office expectations when applicable. ~IN3 \#LI-LM2022 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $36,000.00-$62,400.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum