Benefit specialist jobs in Roswell, GA

Job Description OnPay is a fast-growing software company headquartered in Atlanta, offering a modern cloud-based payroll, HR, and benefits solution for small to midsize businesses. We're currently seeking talented and curious individuals to join our team. We want to hear from you if you are interested in joining an exciting and fast-growing company! Learn more at OnPay.com We're on a mission to combine excellent customer service with payroll expertise and superb technology - and we are scaling fast as we've just raised $100 million in growth funding led by Carrick Capital Partners. If you're a competitive, consultative closer who thrives in a fast-moving environment and loves helping businesses succeed, this is the perfect time to join a high-growth SaaS company that's redefining what payroll software should be. The Role As a Benefits Consultant, you'll be a key driver of OnPay's next phase of growth. You'll engage both current and prospective clients, uncover their benefits processes and goals, and show how OnPay's all-in-one platform can help put them in a better place. You'll manage the full sales cycle - from outreach and discovery through demo, negotiation, and close - while collaborating closely with internal teams (Onboarding, Payroll Sales, and Partnerships) to ensure every client's success. This role is remote-friendly and open to talented sales professionals anywhere in the U.S. With the opportunity to work from our beautiful Atlanta HQ at Ponce City Market, if you reside in the Atlanta metro area. What Sets This Opportunity Apart Our marketing and channel partner engine delivers thousands of qualified leads to this team every month, providing a strong, consistent pipeline from day one. You'll represent a platform that rivals any in the payroll and HR space - consistently rated a top performer for usability, customer satisfaction, and service. OnPay's transparent, straightforward pricing and exceptional client experience make your job easier - no hidden fees, no surprises, just a product you can stand behind with pride. Although you'll have hundreds of leads to close, we're looking for someone who is also comfortable with cold outreach and can create new opportunities when needed. You'll have the autonomy to own your pipeline, the backing of a collaborative team, and the resources of a company that's investing heavily in growth. What You'll Do Engage and convert a steady flow of qualified inbound leads from the payroll sales, marketing and partner channels. Consult with business owners and decision-makers to understand their benefits goals - and tailor OnPay's solution accordingly. Own the entire sales process, from qualification to negotiation and closed/won. Collaborate cross-functionally with Onboarding, Payroll Sales, and Customer Success teams to ensure clients are set up for long-term success. Maintain high activity levels, manage multiple opportunities at once, and drive results with urgency. Conduct outbound prospecting and cold outreach to generate new opportunities and expand the existing pipeline. Constantly improve: test new outreach methods, refine your pitch, and share insights to elevate the team. What You Bring 2-5 years of client-facing or full-cycle group benefits sales experience (ideally Small Group Employee Medical and Ancillary Benefits). Strong familiarity with Fully Insured and Level Funded plans (experience with ICHRA is a plus) Proven track record of closing - able to move from first contact to signed deal efficiently and confidently. Strong comfort with both inbound and outbound selling - including cold calls and consultative outreach. Excellent communication skills: persuasive, professional, and relationship-oriented. Coachable, curious, and adaptable - thrives in a fast-paced, evolving environment. Highly organized and disciplined - able to manage your pipeline with precision and urgency. A dynamic, energetic self-starter who takes ownership of results and drives toward goals. Bachelor's degree strongly preferred. Why OnPay? Momentum that matters: We're backed by over $100MM in new funding and scaling rapidly. Market-leading product: OnPay consistently ranks among the highest-rated payroll solutions, earning top marks for usability, customer satisfaction, and support. Lead engine that delivers: Our marketing and partner network drives thousands of qualified leads monthly - you'll always have warm opportunities to close. Remote flexibility: Work from anywhere in the U.S., or join our collaborative HQ team in Atlanta's Ponce City Market if you reside in the Atlanta metro area. Competitive compensation: Base salary + uncapped commission + stock options = real upside for high performers. Comprehensive benefits: 4 weeks PTO + paid holidays, Medical/Dental/Vision, Short- & Long-Term Disability, Life Insurance, Fertility Benefits, Parental Leave, and a 401(k) with company match. Growth culture: Join a team with deep employee benefits experience, payroll expertise, market momentum, and a genuine commitment to helping employees grow their careers. Client-first ethos: OnPay is built on a culture of transparency and service - from our transparent pricing to our commitment to making small business simpler. Location & Compensation Remote (U.S.) | Atlanta HQ Optional Compensation includes a base salary plus an uncapped commission (OTE $150k - $175k). Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above. Recruiting Fraud Alert: To all candidates: your personal information and online safety are top of mind for us. At OnPay, recruiters only direct candidates to apply through our official career page at careers.onpay.com Recruiters will never request payments or ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from OnPay, please email ***************** OnPay is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. We want candidates from multiple backgrounds and lifestyles to create a broader set of perspectives. We make all employment decisions without regard to gender, sexual orientation, gender identity, race, color, religion, age, pregnancy, national origin, veteran status, disability, or any other classification protected by applicable laws.

Join Us on a Purpose-Driven Mission to Serve Others - Benefits Specialist Wanted! At the North American Mission Board (NAMB), we're more than an organization - we're a family committed to faith-driven service and ministry impact. As a Benefits Specialist, you'll play a vital role in caring for those who serve by ensuring our employees and missionaries receive the support, guidance, and coverage they need to continue their ministry with peace of mind. About the Role The Benefits Specialist, based on-site at our Alpharetta, Georgia office, is part of the HR Benefits team and is responsible for administering all aspects of NAMB's domestic and international benefits programs (United States, Canada, and Puerto Rico). This includes health, wellness, retirement, life insurance, disability, and leave management. This position is in-person, as it requires close collaboration with employees, HR teammates, and vendors to ensure excellent service, compliance, and care - all while supporting NAMB's mission to reach North America with the hope of Christ. Key Responsibilities Benefits Administration & Compliance Research, analyze, and administer all healthcare, wellness, retirement, and leave programs. Assist with benefit processes, administration, advocacy, education, and training. Maintain compliance with all applicable federal, state, and local laws (COBRA, ERISA, 5500, ACA, etc.). Partner with benefit brokers and vendors on plan summaries, invoicing, renewals, claims, and disputes. Leave & Disability Management Administer all leave of absence programs, including FMLA, ADA accommodations, Workers' Compensation coordination, and organizational-specific leave policies. Track and document leaves accurately to ensure compliance and timely follow-up. Manage Short-Term Disability (STD) and Long-Term Disability (LTD) claims, serving as the primary point of contact for employees and carriers. Employee Support & Communication Serve as the liaison between employees and insurance providers. Resolve benefit-related questions and issues promptly and professionally. Plan and support the annual open enrollment process and employee benefit education. System & Data Integrity Conduct HRIS system testing (UAT, regression, configuration validation) related to benefits, leaves, and payroll-impacting processes. Ensure issues are documented, communicated, and resolved accurately. Maintain data accuracy and confidentiality in Workday and related systems. Collaboration & Ministry Partnership Support the Senior Benefits Manager with ongoing projects and initiatives. Attend all benefits and HR trainings and maintain awareness of new regulations and best practices. Demonstrate a servant-hearted attitude and collaborative spirit in all interactions. Qualifications & Experience Associate or bachelor's degree required. 3-5 years of related benefits administration experience required. Strong understanding of benefit laws, compliance requirements, and HRIS systems (Workday experience a plus). Excellent communication, organization, and interpersonal skills. Proficient in Microsoft Office (Word, Excel, PowerPoint). Preferred: HR certification (SHRM-CP, PHR). GBA, CEBS Certification Physical & Personal Qualities Ability to sit, talk, and hear regularly, with occasional standing and walking. Capable of light lifting (up to 10 pounds). Warm, energetic, and approachable personality with a heart for service. Active member of a local church and aligned with NAMB's mission and values. Exhibits integrity, humility, and a collaborative spirit. Why NAMB? Join a purpose-driven organization dedicated to equipping churches and ministries to spread the hope of Christ across North America. We offer: Opportunities to serve in a faith-based environment focused on community and spiritual growth. The chance to support churches and ministries as they live out their calling. Medical, dental, vision, and life insurance coverage. Competitive retirement plans to secure your future. Disability insurance for peace of mind. Generous paid time off, paid holidays. A team culture built on integrity, teamwork, and purpose. Be part of something meaningful - apply today and help us equip churches and ministries to fulfill their mission with passion and purpose!

Location: This role requires associates to be in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The PBM Pricing Strategy Analyst, Senior is responsible for Administrative Services Only (ASO) support functions. How You Will Make an Impact Primary duties may include, but are not limited to: * Implements new processes, process improvements, and best practices related to guarantee monitoring and ASO pass back activities. * Creates and implements metrics and supports performance measures to establish performance objectives for revenue maximization. * Creates tools and processes to monitor margin revenue and client retention. * Monitors revenue performing below thresholds and implements necessary tasks to bring performance to or above targets. * Implements pricing in the system related to margin. * Supports the Pharmacy Services team in implementing future revenue, member expansion and growth capacity. Minimum Requirements: Requires a BA/BS in Finance or related field and a minimum of 3 years of experience with Pharmacy Benefits Manager (PBM), data analysis; or any combination of education and experience, which would provide an equivalent background. For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $86,064 to $129,096 Locations: Minnesota In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Day Work Day(s) Monday-Friday Shift Start Time 8:00 AM Shift End Time 5:00 PM Worker Sub-Type Regular Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's. Job Description Administers employee benefits plans, Affordable Care Act (ACA) tracking, eligibility and reporting, and HRIS transactions. Educates and provides guidance to employees, resolves benefits issues, and ensures benefits transactions are processed within compliance requirements. Transmits accurate data to vendors. Assists Benefits' leadership with Human Resources Shared Services Center as needed and serves as back-up for Human Resources Center Representatives. Experience * 3 years of experience in retirement plans or employee benefits * Must have functional working knowledge of and experience with HRIS Preferred Qualifications * Experience with Workday * CEBS designation * Knowledge of benefits administration Education * Bachelor's degree in Business, Human Resources, or Finance or equivalent combination of education, training, and/or experience Certification Summary * No professional certifications required Knowledge, Skills, and Abilities * Understanding of benefits terminology, plan design, claims resolution, and compliance requirements * Strong proficiency in Microsoft Excel, Word, and Power Point * Must be able to prioritize and meet strict deadlines * Strong analytical skills * Ability to troubleshoot, recommend, and implement solutions from end to end * Must possess strong interpersonal skills and the ability to effectively communicate with others * Ability to collaborate and work effectively across various levels of the organization Job Responsibilities * Administers employee benefits plans, including health, pharmacy, dental, vision, life insurance, Affordable Care Act eligibility and reporting, educational assistance, paid time off, vacation, and sick leave. * Manages vendor file maintenance and transmittal and employee status changes. * Partner with the Human Resources Service Center to ensure a consistent and high-quality customer service experience when employees engage with our benefits and policies. * Ensures all transactions are processed within compliance parameters. * Delivers benefits presentations, including new hire orientation and baby showers. * Runs and analyzes data analytics. Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law. Primary Location Address 1575 Northeast Expy NE Job Family Human Resources

Our Company is a world-class metal stamping, fabrication manufacturing, and precision machining company serving a diverse range of industries. Our ISO 9001-2015 certified operations include precision parts, welded assemblies, sub-assemblies, and engineering services. Position Summary We are actively seeking an Accounting and Benefits Manager (ABM) who thrives on precision and consistency. This role is for someone who enjoys collaborating with different departments, values processes and structure and clear expectations. The ABM is responsible for overseeing the financial and administrative functions which include payroll, month-end and year-end close, A/P and A/R, benefits administration, and personnel record management. You'll be the person we count on to make sure payroll runs on time, benefits are managed with care, and financial reporting is accurate down to the last detail. The successful candidate for this role will thrive on ensuring accuracy, compliance, and efficiency in our financial reporting while also managing employee benefits and supporting HR-related functions. The Accounting and Benefits Manager serves as a key resource for both leadership and employees, balancing technical accounting responsibilities with people-focused benefits and personnel support. This role reports to the General Manager with dotted line to Corporate Controller. Key Responsibilities Accounting & Finance Manage month-end and year-end close processes, ensuring accuracy and timeliness of reporting. Manage budgets, forecasts and divisional reporting. Oversee accounts payable and accounts receivable, including reconciliations and aging reports. Reconcile cash, bank accounts, credit cards and other financial accounts. Process and review payroll, ensuring compliance with federal, state, and local regulations. Monitor, analyze, and audit inventory valuation and pricing data to ensure accuracy and alignment with financial reporting. Prepare financial reports and analysis to support decision-making by division leadership. Support internal and external audits by providing required documentation and analysis. Benefits & HR Administration Administer employee benefits programs, including open enrollment, new hire enrollments, and ongoing benefits changes. Serve as primary contact for employee benefits inquiries and issue resolution. Maintain personnel files and company records in compliance with employment laws and company policies. Support recruiting activities, including scheduling and conducting interviews, coordinating offers, and onboarding new employees. Compliance & Process Management Ensure compliance with all applicable accounting standards, labor laws, and benefits regulations. Develop and maintain policies, procedures, and internal controls for accounting and administrative functions. Identify process improvements to increase efficiency in payroll, benefits, and financial reporting. Partner with leadership to support operational and strategic initiatives. Qualifications Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or related field or equivalent experience (CPA preferred but not required). 5+ years of experience in accounting, payroll, and benefits administration, preferably in a manufacturing environment. Strong knowledge of GAAP, payroll processing, and benefits regulations. Proficiency in accounting and HRIS/payroll software (e.g., QuickBooks, Sage, ADP, Paychex). Strong analytical, organizational, and problem-solving skills. Excellent communication and interpersonal skills with the ability to interact at all levels of the organization. Benefits Salary commensurate with experience Full-time onsite role; Monday-Friday 8 paid US holidays Eligible for quarterly bonus subject to company policies 401(k) matching Medical, dental and vision insurance; Life Insurance; LTD & ADD insurance Health Reimbursement Account Paid Time Off Sick Leave

The Global Benefits Manager will lead the strategy, design, administration, and evolution ofemployee benefit programs across 10+ countries and expanding regions. This includes fullownership of global health, retirement, wellness, and insured benefit programs as well asresponsibility for administering and continuously improving the company's global Leave of Absence (LOA) programs (parental, medical, personal, and statutory leave). This role ensures all benefit and leave programs are competitive, compliant, scalable, andaligned with our culture and total rewards philosophy. As the business grows, this leader willbuild repeatable frameworks to support new market launches while elevating employeeexperience in existing regions. This role also partners with the Atlanta Office Administrator: providing coaching, mentorship,and local HR leadership to foster a respectful and engaging workplace. This includes backupoffice support during absences and collaboration on monthly engagement and wellnessinitiatives. The Office Administrator maintains a dotted-line reporting relationship to this position.WHAT YOU WILL DO Strategy & Program Design Develop and manage global benefits strategy that balances local market expectations, talent competitiveness, and financial stewardship. Conduct benchmarking and vendor evaluations by country; recommend program enhancements based on data, business goals, and employee experience. Partner with Compensation to align benefits philosophy with total rewards strategy and employer value proposition. Build a roadmap for future benefit expansion, including wellness, retirement, leave programs, EAP offerings, and flexible benefits. Leave of Absence Program Management Serve as global program owner and subject matter expert for all leave programs (paid/unpaid, statutory, and company-provided), ensuring alignment with total rewards strategy and legal requirements. Oversee and direct a third-party LOA administration vendor responsible for day-to-day case management, eligibility determination, employee communications, documentation, and return-to-work coordination. Ensure vendor performance meets service levels, compliance standards, and employee experience expectations; manage escalations and continuous improvement. Maintain a governance framework for global leave policies, ensuring alignment with regulatory requirements across regions (FMLA, ADA, UK Shared Parental Leave, India Maternity Benefit Act, etc.). Develop and maintain employee- and manager-facing LOA guides, FAQs, policy documents, and workflows in partnership with the vendor. Partner with HRBPs, Legal, and local leaders on sensitive, complex, or high-risk leave cases requiring internal oversight or accommodations. Coordinate downstream impacts with Payroll, HRIS, and Finance while ensuring the vendor provides accurate reporting, documentation, and payroll feeds. Monitor compliance, reporting, and audit readiness across all geographies with vendor-supplied data and documentation. Operations & Administration Oversee day-to-day benefits administration across multiple regions, including renewals, vendor management, escalations, and annual enrollment cycles. Ensure smooth handoffs between HRIS, Payroll, Finance, and local HRBP teams for accurate eligibility, deductions, and reporting. Provide enablement, training, and reference materials to HR Operations and Talent Acquisition teams to ensure they can confidently address Level 1 employee benefits inquiries and escalate complex cases appropriately. Manage benefits budget forecasting, invoice reconciliation, and costs across multiple countries. Own benefits communications: policies, employee guides, onboarding materials, FAQs, and manager enablement. Compliance & Governance Maintain compliance with local statutory requirements, including health insurance, pension, social contributions, and mandatory leaves. Ensure documentation, contracts, and enrollment processes meet legal standards in each jurisdiction. Partner with Legal and external consultants on regulatory changes and audits. Lead annual benefit plan governance reviews and secure approvals from executive leadership. Global Expansion & Scaling Build repeatable playbooks for benefits set up in new countries (vendor selection, plan design, cost proposals, implementation timelines). Coordinate with Talent Acquisition, Finance, Payroll, and Legal during global hiring or entity launches. Employee Experience & Insights Measure benefit utilization, employee sentiment, and vendor performance; recommend improvements based on data. Drive employee education around total rewards, including wellness, financial education, and mental health support. Manage escalated employee cases with empathy, accuracy, and discretion. Office & Engagement Support (Atlanta Office) Provide backup support for the Atlanta Office Administrator, stepping in during time off, PTO, or high-volume periods. Collaborate on monthly employee engagement initiatives and events (virtual and in-person). Provide guidance, coaching, and operational alignment for the Atlanta administrator, who maintains a dotted-line reporting relationship to this role. Assist with office-level communications, vendor coordination, wellness activities, or team-building efforts as needed. WHAT YOU BRING 10+ years of progressive experience in employee benefits, including at least 3 years managing multi-country programs. Experience overseeing benefits in at least 5-10 countries across regions such as EMEA, APAC, and North America. Familiarity with statutory requirements and supplemental benefits globally. Prior experience in a high-growth, multinational organization (software/SaaS ideal). Demonstrated ability to manage vendors, brokers, and benefit partners across time zones. trong analytical and communication skills, with ability to build executive-ready proposals and messaging. Experience working in lean or hybrid HR models where hands-on support is required. HRIS and payroll system fluency; experience supporting integrations or global workflows. Nice to Have Experience with Workday, Dayforce, or other global HCM platforms Benefits experience supporting both employees and contractors / EOR models Familiarity with global mobility or global leave programs Professional certifications (CEBS, GBA, CIPD, WorldatWork) India-specific benefits experience Success in This Role Looks Like Scalable benefits infrastructure that supports rapid global expansion Strong vendor partnerships and cost-efficient programs High employee satisfaction with benefits and clear communication Zero compliance gaps across all operating countries Smooth annual renewals and audit-ready documentation Ability to anticipate global benefit trends and recommend timely improvements Work Environment:• Hybrid role with 3 days a week in our Atlanta office.• Collaborative and inclusive company culture.• Opportunities for professional development and growth

The Payroll & Benefits Analyst is responsible for the day-to-day administration of the firm's payroll and benefits needs. This position ensures the successful completion of new hire and benefits orientations, processing of the appropriate employee deductions, approval of timekeeping entries, and payment of benefit carrier invoices. To succeed the candidate will need to be able to focus on optimizing service to the employees by following standard operating procedures and building lasting relationships with others within the Firm. The ideal candidate is detail oriented, technically savvy, eager to improve processes, adaptable, and highly organized. The position requires a minimum of 5 years of payroll and benefits experience. The following set of success factors describe the characteristics of those who are successful in our Firm: Helpful, Congenial, Personable, Positive Unpretentious, Approachable, Respectful, Team Oriented Accountable, Takes Ownership, Corrects Mistakes Organized, Timely, Confidential, Responsive (within 24 hours) Job Responsibilities Ensure all employees are enrolled accurately and timely in the payroll and benefits software systems Understand and apply proper tax treatment and processing of benefits elections Ensure compliance with all state laws that the Firm operates including AZ, CA, CO, CT, DE, FL, GA, IL, IN, KY, MA, NJ, NM, NY, NV, OH, OR, PA, RI, TN, TX, and WA Work with the benefits broker and carriers to solve employee benefits issues Process accurate and timely year-end compliance reporting Monitor changes and remains current on legal, regulatory, or governmental requirements (e.g., 401(k) and other benefit deductions) Communicate with confidence regarding benefit and payroll issues to all levels of the Firm Ensure all new hires are successfully onboarded with the appropriate benefits elections Ensure all terminated employees are successfully offboarded and provided the appropriate separation documentation required by law Enter all employees into the various benefits systems utilizing EDI files and manual entry when necessary Validate that all employees are provided with the appropriate COBRA documentation and other required notices Maintain Firm 401(k) Plans to include contributions, distributions, Safe Harbor, and Profit-Sharing compliance Assist in the completion of annual 401(k) compliance audits Ensure compliance with benefits plans and ensure accurate plan enrollments Prepare and distribute W-2's, 1095's, Form 5500, and other necessary mandated compliance documentation Interpret and set up garnishment orders, child support deductions, etc. Audit and reconcile time and attendance data for employees Ensure accurate and timely processing of semi-monthly payroll Additional duties as assigned Qualifications Minimum of 5 years' experience working with in-house payroll and benefits required Prior experience with payroll and carrier benefits systems required Must have multistate benefits experience Strong working knowledge of applicable Federal and multistate payroll laws (FMLA, FLSA, e.g.) along with IRS regulations that impact payroll Knowledge of Ulti Pro (UKG) software a plus Possess the ability to combine reports and utilize software to eliminate manual data entries Strong mastery of Microsoft Excel to include pivot tables and v-lookups Basic knowledge of 401(k), Safe Harbor, and Profit-Sharing regulations Ability to effectively communicate with attorneys, staff, and vendors in both written and verbal communication Strong organization and time management skills, along with accuracy and attention to detail Maintain a calm, courteous and professional demeanor, with a positive attitude Ability to multi-task and handle stressful situations Ability to pass a background and credit check Education Bachelor's degree in accounting or business administration required Professional certification such as Certified Payroll Professional preferred EEO Statement Freeman Mathis & Gary, LLP (FMG) is committed to providing equal employment opportunities to all applicants and employees by maintaining a workplace free of discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status as provided by law. FMG complies with all applicable federal, state, and local laws. This position is subject to our drug‑free workplace policy, which includes the ability to pass a pre‑employment drug screen. Employees may be subject to reasonable‑suspicion drug testing in accordance with Firm policies outlined in the Employee Handbook.

The VOB Supervisor leads the daily operations of the Verification of Benefits team, ensuring timely, accurate, and compliant insurance verifications across all contracted facilities. This role provides strategic oversight of team performance, manages escalations, improves workflow efficiency, and acts as the primary liaison between VOB operations and cross-functional departments including Admissions, Utilization Review, and Billing. Essential Duties: Supervise, coach, and evaluate VOB Specialists and Team Leads, including performance reviews, productivity monitoring, and skill development Oversee daily workflow assignments, ensuring verifications are completed within organizational turnaround standards Validate automation processes and resolve system errors in collaboration with IT or software vendors Maintain and routinely audit a centralized directory of insurance carriers, payer-specific requirements, and facility points of contact Serve as escalation point for high-priority or complex VOB cases, including those impacting client admission timelines Conduct regular audits of verification records to ensure data accuracy, compliance with payer rules, and documentation completeness Collaborate with Leadership to develop and refine SOPs, workflows, and cross-training documentation Partner with administrative support to onboard and train new hires into the VOB department Coordinate departmental meetings and training sessions to support continuous improvement and regulatory compliance Oversee special initiatives such as recertification campaigns and backlog resolutions Manage department-level reporting including team performance metrics Participate in strategic planning and goal setting with senior leadership Perform additional duties as assigned Requirements Qualifications: High school diploma or GED required; associate or bachelor's degree preferred Minimum 3 years of experience in insurance verification, healthcare billing, or payer relations 1+ year of supervisory or lead experience in a healthcare setting preferred Advanced knowledge of payer benefit structures, including commercial and managed care plans Experience using EMR/CRM platforms (e.g. Monday.com, Salesforce) Strong understanding of HIPAA compliance standards Key Metrics: Leadership & Team Management: Ability to mentor and develop staff while holding them accountable to clear performance standards Operational Excellence: Skilled in designing and managing workflows that support speed, accuracy, and scale Attention to Detail: Proactively identify gaps in documentation or communication that could impact service delivery Problem Solving: Comfortable managing escalations, resolving payer challenges, and troubleshooting system issues Communication: Strong written and verbal communication with both internal stakeholders and external partners Adaptability: Navigates changing regulations, payer policies, and internal priorities with professionalism and agility

BREAK FREE FROM THE DAILY 9-5! STOP WORKING FOR SOMEONE ELSE- WORK FOR YOURSELF! BUILD A TEAM OF LIKE-MINDED PEOPLE! Are you tired of working to build your employer's financial freedom and would like to build your own instead? We are offering the opportunity for you to do just that! Join the financial service industry where you can enjoy rapid career growth and advanced opportunities. AO Globe Life is one of the largest providers of supplemental coverage to labor unions, credit unions and associations. We are licensed in 47 states. In this role you will assume a vital position in securing families' financial well- being. There is no prior experience required as we have industry-leading training and support to provide you with the tools to be successful and achieve your personal and professional goals. You must be able to obtain a Life and Health Insurance license from your state of residence. Through providing personalized benefits solutions, you'll be the architect of your client's secure tomorrow. In this role, you can expect to: • Converse virtually with clients, weaving financial strategies that empower. • Cultivate client bonds that stand the test of time. • Ride the crest of industry trends, fortifying your knowledge. • Work alongside a dynamic remote team, where collaboration is the heartbeat of success. Responsibilities: • Calling and receiving calls from clients • Scheduling appointments with clients who request our benefits • Presenting and explaining insurance products and benefits packages over Zoom video call • Completing applications for insurance products • Attending ongoing, optional training sessions What We Offer: • Work virtually, from anywhere • Comprehensive training provided • A fun, energetic, and positive team environment • Rapid career growth and advancement opportunities • Weekly pay and bonuses • Medical Reimbursement program after 90 days • Residual Income • Ability to qualify for all-expense-paid incentive trips around the world

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek's prestigious 2025 Top 100 Global Most Loved Workplaces list. This role centers on leave of absence administration, serving as the subject matter expert for U.S. and Canadian leave programs. The Senior Benefits Specialist will manage day-to-day operations, ensure compliance with applicable laws, and lead vendor relationships with the leave of absence TPA. Additional responsibilities include supporting ongoing projects, such as Benefits Annual Enrollment, implementation of vendor and/or plan changes, and driving process improvements. We are seeking an empathetic, detail-oriented professional who is passionate about building better processes to enhance the employee experience during critical life events, while navigating the complexities of US and Canadian benefits. Key Responsibilities/Essential Functions/Primary Duties: Leave Administration (U.S. and Canada). * Serve as the primary liaison between employees on leave and the third-party vendor, ensuring timely communication and issue resolution. * Advise managers and Human Resources (HR) partners on leave policies, procedures, and employee rights, including state paid benefit programs. * Develop and maintain training materials and policy documentation for leave of absence programs. * Lead the implementation of a new third-party leave administration vendor (ADA, FMLA, LTD, Military Leave, Paid Parental Leave and STD), incorporating best practices and process documentation. * Collaborate with HR and management to ensure proper leave tracking and smooth return-to-work transitions. * Coordinate with external benefits administrator on direct billing for benefit premiums. * Analyze reports and partner with HR Reporting to create/maintain dashboards on leave trends, usage, and compliance metrics for management. * Partner with the Legal department on any data requests for leave of absence cases. * Stay current on federal, state, and provincial leave laws to ensure compliance and recommend policy updates. Additional responsibilities: * Generate/Analyze reports to support annual plan audits, Non-Discrimination Testing, and assist in corrective actions. * Lend expertise with planning, implementation and communication of Benefits Annual Enrollment, and other benefits changes. * Assist in hosting benefits meetings for Benefits Annual Enrollment or as needed. * Research and resolve escalated issues from vendors, HR, or employees. * Identify and recommend process improvements to increase efficiency. * Contribute to various benefits-related projects and tasks as assigned. Qualifications * Requires a minimum of 5 years of related experience in leave of absence administration with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience * Experience with managing Leave vendor relationships * Knowledge of U.S. benefits regulations (ERISA, IRS, ACA, COBRA, etc.) * Familiarity with benefits compliance activities (e.g., Non-Discrimination Testing, Form 5500 filings, audits) * Proficiency in Microsoft Office (Outlook, Excel, PowerPoint) * Experience with benefits administration systems and implementing new plans/vendors * Strong project and process documentation skills * Excellent communication and customer service skills for cross-functional collaboration and employee engagement. Required competencies: Project management, organization skills, analytic capabilities, excellent verbal and written communication, cross-functional awareness, service excellence mindset, and self-motivation. Preferred Qualifications * Background in US and Canadian retirement and health & welfare benefits administration * Experience with Fidelity, Businessolver and Workday Offers of employment are conditional upon passage of screening criteria applicable to the job. Full time employee benefits include: * Medical Insurance * Dental Insurance * Life Insurance * Vision Insurance * Short/Long Term Disability * Paid Vacation * 401k EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek's prestigious 2025 Top 100 Global Most Loved Workplaces list. This role centers on leave of absence administration, serving as the subject matter expert for U.S. and Canadian leave programs. The Senior Benefits Specialist will manage day-to-day operations, ensure compliance with applicable laws, and lead vendor relationships with the leave of absence TPA. Additional responsibilities include supporting ongoing projects, such as Benefits Annual Enrollment, implementation of vendor and/or plan changes, and driving process improvements. We are seeking an empathetic, detail-oriented professional who is passionate about building better processes to enhance the employee experience during critical life events, while navigating the complexities of US and Canadian benefits. Key Responsibilities/Essential Functions/Primary Duties: Leave Administration (U.S. and Canada). Serve as the primary liaison between employees on leave and the third-party vendor, ensuring timely communication and issue resolution. Advise managers and Human Resources (HR) partners on leave policies, procedures, and employee rights, including state paid benefit programs. Develop and maintain training materials and policy documentation for leave of absence programs. Lead the implementation of a new third-party leave administration vendor (ADA, FMLA, LTD, Military Leave, Paid Parental Leave and STD), incorporating best practices and process documentation. Collaborate with HR and management to ensure proper leave tracking and smooth return-to-work transitions. Coordinate with external benefits administrator on direct billing for benefit premiums. Analyze reports and partner with HR Reporting to create/maintain dashboards on leave trends, usage, and compliance metrics for management. Partner with the Legal department on any data requests for leave of absence cases. Stay current on federal, state, and provincial leave laws to ensure compliance and recommend policy updates. Additional responsibilities: Generate/Analyze reports to support annual plan audits, Non-Discrimination Testing, and assist in corrective actions. Lend expertise with planning, implementation and communication of Benefits Annual Enrollment, and other benefits changes. Assist in hosting benefits meetings for Benefits Annual Enrollment or as needed. Research and resolve escalated issues from vendors, HR, or employees. Identify and recommend process improvements to increase efficiency. Contribute to various benefits-related projects and tasks as assigned. Qualifications Requires a minimum of 5 years of related experience in leave of absence administration with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience Experience with managing Leave vendor relationships Knowledge of U.S. benefits regulations (ERISA, IRS, ACA, COBRA, etc.) Familiarity with benefits compliance activities (e.g., Non-Discrimination Testing, Form 5500 filings, audits) Proficiency in Microsoft Office (Outlook, Excel, PowerPoint) Experience with benefits administration systems and implementing new plans/vendors Strong project and process documentation skills Excellent communication and customer service skills for cross-functional collaboration and employee engagement. Required competencies : Project management, organization skills, analytic capabilities, excellent verbal and written communication, cross-functional awareness, service excellence mindset, and self-motivation. Preferred Qualifications Background in US and Canadian retirement and health & welfare benefits administration Experience with Fidelity, Businessolver and Workday Offers of employment are conditional upon passage of screening criteria applicable to the job. Full time employee benefits include: Medical Insurance Dental Insurance Life Insurance Vision Insurance Short/Long Term Disability Paid Vacation 401k EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

This is a full-time role for a Benefit Representative with The Weatherspoon Organization. Join our seasoned team helping families protect what matters most! As a Benefit Representative, you'll educate clients on benefit options, provide personalized solutions, and build lasting relationships. No experience required - full training provided. Excellent income potential, flexible schedule, and opportunities for growth. This is a virtual position. Qualifications Prior experience in customer service or a customer-facing role Excellent communication and interpersonal skills, with the ability to communicate effectively in writing, over the phone, and through video conferencing Strong problem-solving skills, with the ability to prioritize and execute multiple tasks efficiently Basic knowledge of benefits programs in the insurance industry Ability to work independently, as well as part of a team, in a fast-paced and dynamic environment Proficient computer skills, with knowledge of Microsoft Office and database systems Background check reqired

Position Title: Compensation, Benefits and ERISA Litigation, Health & Welfare Plans - Associate and Counsel About the Opportunity Seeking an Associate, Senior Associate or Counsel with a minimum of three years of relevant experience to join its Employee Benefits practice with an emphasis on health & welfare plans. Candidates must possess relevant knowledge in health & welfare plan matters, specifically including HIPAA, COBRA, the Mental Health Parity & Addiction Equity Act, the No Surprises Act, and the Affordable Care Act. The ideal candidate will have outstanding academic credentials, exceptional verbal, written, and interpersonal communication skills, and experience in health & welfare benefits law. The ideal candidate would be based in Atlanta. Items Needed to Apply: Resume, Cover Letter, Law School Transcript. Confidentiality For confidentiality reasons, the client's name is not disclosed at this stage. Qualified candidates will receive full details upon initial screening.

Job DescriptionDescription: Core Clinical Partners stands at the forefront of Emergency and Hospital Medicine, delivering unparalleled services through a model that emphasizes patient-centric care and operational excellence. Our corporate values - Genuine, Accountable, Dynamic, Respectful, and Fun - are the pillars that uphold our commitment to revolutionize healthcare delivery. The Benefits & Compensation Specialist is responsible for supporting the development, administration, and day-to-day operations of the organization's benefits and compensation programs. This role plays a key part in ensuring employees receive accurate information, seamless support, and a positive experience across all total rewards initiatives. The Specialist partners closely with HR, Finance, external vendors, and leadership to maintain compliance, optimize processes, and contribute to the organization's overall total rewards strategy. Key Responsibilities Benefits Administration Administer health and welfare benefit plans for W-2 employees, including medical, dental, vision, life, disability, and wellness initiatives. Support new hire enrollment, qualifying life event processing, and benefits education. Reconcile monthly carrier invoices, validate eligibility files, and resolve discrepancies with vendors and carriers. Coordinate annual open enrollment, including system updates, testing, vendor communication, and development of employee materials. Maintain accurate and confidential benefits information in HRIS and ensure data integrity. Leave & Compliance Administer leave of absence programs (FMLA, state-specific leaves, disability), ensuring strict compliance with federal and state healthcare regulations. Provide guidance to employees regarding leave eligibility, process requirements, and documentation. Assist with benefits-related compliance activities, audits, reporting, and updates tied to healthcare-specific regulations. Compensation Analysis Support compensation administration for both W-2 employees and independent contractors, ensuring pay practices align with industry benchmarks and regulatory guidelines. Participate in compensation surveys, conduct market research, and prepare benchmarking analyses for clinical and administrative roles. Assist with annual compensation cycles, including merit increases, rate reviews, and pay structure updates. Employee & Contractor Support Serve as a resource for W-2 employees regarding benefits and HR processes. Provide clear, professional responses to inquiries, ensuring knowledge of healthcare industry norms and multi-state requirements. Assist with preparing communication materials for both employees and contractors, including guidance documents, FAQs, and compensation summaries. Process Improvement & Reporting Identify opportunities to streamline benefits and compensation processes to meet the needs of a high-volume contractor workforce. Stay informed of healthcare market trends, state regulations, and emerging best practices in total rewards. Requirements: Qualifications Bachelor's degree in human resources, Business Administration, Healthcare Administration, or related field preferred. 3-5 years of experience in benefits, compensation, or HR analytics, ideally within healthcare or a multi-state environment. Working knowledge of health and welfare benefits, FMLA, and state leave requirements; familiarity with contractor pay models a plus. Excellent communication and interpersonal skills, with a strong customer service orientation across diverse workforce groups. Proficiency in HRIS systems, benefits platforms, and Microsoft Excel

ADP is hiring an SAP S/4 HANA Functional Payroll Support Cnslt in our Alpharetta, GA office. This is a Hybrid role. Job Responsibilities: Provide 2nd level post-live issue resolution within Service Level Agreement timeframes - specifically investigation, solution identification, recommendation, configuration, unit testing and solution documentation. Lead is escalation. Prepare functional specifications and change control requests; including design and configuration details. Test and document change control requests. Lead handles most complex Provide consulting services to client base. Provide guidance on design and configuration of complex solutions as well as provide functional/technical expertise. Develop and conduct lifecycle mini-project solutions. Lead handles most complex. Deliver effective client communications and ticket management/resolution via CRM. Ensure that customer needs are addressed; work with GlobalView Product Manager on items that are not currently part of client's current offering. Communicate effectively with ADP ancillary services. Liaise with Service Delivery Coordinators / Account Management. Attend client facing meetings as required Assess Support Pack configuration. Modify subsequent configuration and testing activities arising out of support pack application. Identify, manage and test SAP Note application as an Advanced Correction. Create and send Customer messages to SAP to request support and corrections Apply specialist knowledge in country and/or functional area to improve solution and services with a whole client approach. Provide mentoring support and guidance to other consultants on areas of expertise Lead - develop, organize and lead team, including coaching, training, monitor and manage work activity. Resource planning and scheduling. Input into interview and selection process. Participate and provide input on developmental/performance activities of team. Performs other related duties as assigned. Technology Specific Job Requirements: SAP Payroll/HR application experience - including Enterprise/Personnel structure, payroll configuration, rules and schemas, International Leave, Postings to Finance, Understanding of Authorizations, Time Management Configuration Excellent Understanding of Payroll Processing Methodology Understanding of Employee Self Service/Portal. Experience : 3-5 Years of Directly Related Experience. Experience with functional architecture design for S/4 HANA migration scope. Worked with SAP Fiori S/4 HANA and understand the concepts. Overall understanding of SAP S4 HANA Public/Private cloud platform in compare with on premises. Experience on S/4 HANA including more greenfield migration of ECC to S/4 cloud. Experience on S/4 HANA Financial structure (F!-GL, FI-AP etc.) PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following: SAP HCM Payroll certification with ERP 6.0 preferred Strong client service orientation Good analytical skills Ability to work in a team environment Excellent verbal and written communication skills Strong initiative and enthusiasm PC literate (Windows, Excel, Word) Very good understanding of ADP applications, payroll procedures Knowledge of ADP Interfaces and Connectors Preferred

ADP is hiring an SAP S/4 HANA Functional Payroll Support Cnslt in our Alpharetta, GA office. This is a Hybrid role. Job Responsibilities: Provide 2nd level post-live issue resolution within Service Level Agreement timeframes - specifically investigation, solution identification, recommendation, configuration, unit testing and solution documentation. Lead is escalation. Prepare functional specifications and change control requests; including design and configuration details. Test and document change control requests. Lead handles most complex Provide consulting services to client base. Provide guidance on design and configuration of complex solutions as well as provide functional/technical expertise. Develop and conduct lifecycle mini-project solutions. Lead handles most complex. Deliver effective client communications and ticket management/resolution via CRM. Ensure that customer needs are addressed; work with GlobalView Product Manager on items that are not currently part of client's current offering. Communicate effectively with ADP ancillary services. Liaise with Service Delivery Coordinators / Account Management. Attend client facing meetings as required Assess Support Pack configuration. Modify subsequent configuration and testing activities arising out of support pack application. Identify, manage and test SAP Note application as an Advanced Correction. Create and send Customer messages to SAP to request support and corrections Apply specialist knowledge in country and/or functional area to improve solution and services with a whole client approach. Provide mentoring support and guidance to other consultants on areas of expertise Lead - develop, organize and lead team, including coaching, training, monitor and manage work activity. Resource planning and scheduling. Input into interview and selection process. Participate and provide input on developmental/performance activities of team. Performs other related duties as assigned. Technology Specific Job Requirements: SAP Payroll/HR application experience - including Enterprise/Personnel structure, payroll configuration, rules and schemas, International Leave, Postings to Finance, Understanding of Authorizations, Time Management Configuration Excellent Understanding of Payroll Processing Methodology Understanding of Employee Self Service/Portal. Experience : 3-5 Years of Directly Related Experience. Experience with functional architecture design for S/4 HANA migration scope. Worked with SAP Fiori S/4 HANA and understand the concepts. Overall understanding of SAP S4 HANA Public/Private cloud platform in compare with on premises. Experience on S/4 HANA including more greenfield migration of ECC to S/4 cloud. Experience on S/4 HANA Financial structure (F!-GL, FI-AP etc.) PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following: SAP HCM Payroll certification with ERP 6.0 preferred Strong client service orientation Good analytical skills Ability to work in a team environment Excellent verbal and written communication skills Strong initiative and enthusiasm PC literate (Windows, Excel, Word) Very good understanding of ADP applications, payroll procedures Knowledge of ADP Interfaces and Connectors Preferred

Are you outgoing and customer-focused? Do you enjoy working with the public? Are you organized and enjoy helping people? If you answered yes to these questions, working for our local agency may be the career for you! We want to add a motivated and personable new employee to our insurance agency who is seeking a new learning opportunity with lots of room for growth. The ideal candidate for our entry-level benefits position has the solid communications skills it takes to build relationships among potential clients and new clients. Bring a friendly attitude and a passion for customer service, and we'll invest our resources into training you to be successful! Responsibilities: -Serve as an attentive listener when communicating with new and potential clients in order to accurately identify their unique needs prior to pursuing enrollment -Keep an accurate log of enrollment databases, client reports, bookkeeping records, and more to share progress toward goals with management -Tailor risk management strategies and client profiles to reflect each customer's individual needs Qualifications: -High school diploma required -Background check -Valid Georgia driver's license -Valid Georgia insurance license required, or candidates must be willing to get licensed with our scholarship program -Basic computer skills including proficiency with Microsoft Office -Willingness to learn about the insurance industry, insurance programs, and state and federal regulations that may impact policyholders -Strong analytical, communication, and interpersonal skills required; customer service experience is a plus At J. Craig Wilson & Associates we help families, businesses, and communities protect what's most important in everyday life. We also provide our agents and associates the opportunity to build and experience a rewardingly valuable career, not just a job. We are committed to giving back in meaningful ways and lead the charge to inspire others to do the same.

When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: + Award-winning culture + Inclusion and diversity as a priority + Performance Based Incentive Plans + Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability + Generous PTO (including paid time to volunteer!) + Up to 9.5% 401(k) employer contribution + Mental health support + Career advancement opportunities + Student loan repayment options + Tuition reimbursement + Flexible work environments **_*All the benefits listed above are subject to the terms of their individual Plans_** **.** And that's just the beginning... With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! **General Summary:** Minimum starting hourly rate is $22.00 The Customer Benefit Advisor (CBA) I is the entry level in a three-level career path. A CBA I is a critical first point of contact for our customers. To be successful in this role, the incumbent is responsible for demonstrating exceptional customer service for business serviced by Unum/Colonial Life. It is critical to provide accurate information on benefits, claims, and or policy administration with minimal operational oversight. Incumbents in this role will be tasked with compiling information for multiple product types, from multiple systems, and providing responses to customers that are thorough, clear, and concise. All work is carefully performed according to established protocols/procedures. In this role, incumbents must demonstrate a willingness to provide strong customer service - providing accurate information to customers, expressing appropriate empathy, and resolving customer issues where appropriate. This position requires the use of multiple system applications and administrative processes. While service is focused on our external customers, this position is responsible for creating detailed/appropriate documentation for our internal cross-functional business partners. In addition to providing excellent customer service in accordance with established standards, incumbents will need to demonstrate proficiency in individual metrics (i.e. accuracy, post-interaction surveys, average handle time, after call work, schedule adherence, etc.) that are in line with pre-set expectations and drive results for the Customer Contact Center. **Principal Duties and Responsibilities** + Be the customers' first line of sight (advisor) by being available to assist via multiple avenues of communication with timely and accurate information regarding policy and coverage-related questions. + Meet or exceed company goals and metrics to guarantee the best experience for customers. + Be open and motivated by feedback and guidance to be at your best for customers. + Protect customers' privacy (both internal and external) and reassure them with empathy and professionalism. + Be available to work a regularly assigned shift between the hours of 8:00 am and 8:00 pm Eastern time Monday-Friday. + Reliable attendance in accordance with contact center attendance guidelines. + Successfully complete all required training and associated support periods. + Ability to obtain information from multiple systems and relay to customers in a seamless manner. + Follow all documented processes/workflow to enhance customer service and reduce customer effort/operating efficiency. + Utilize resources and tools to accurately respond to customer inquiries. + Demonstrate a passion for the values outlined in value statements. + May perform other duties as assigned. **Job Specifications** + 1 year customer service experience preferred, with a strong preference that the experience be in the insurance/healthcare/medical/financial field or equivalent area. + Highschool diploma or GED required. + Successful completion of Contact Center training program, including demonstrating phone proficiency and passing required knowledge checks. + A passion for helping customers and exceeding their expectations with high integrity. + Answering customer inquiries, translating documents and acting as an interpreter for English and Spanish languages. + Excellent verbal and written communication skills with the ability to flex your communication style to best meet the needs of customers, both in English and Spanish. + Enthusiasm for working in a fast-paced, structured environment, answering numerous inquiries for customers at their greatest time of need. + Strong computer and multi-tasking skills as well as the ability to confidently work in multiple systems with dual monitors. + Familiarity with Microsoft applications such as Outlook, Word, and Excel. + Intellectual curiosity and a desire to continually learn and grow. + An excellent work ethic and ability to adapt and work successfully in a continually changing environment. + Dependability - being available when needed by teammates and customers. + Comfortable with video communications via MS Teams throughout the day to communicate with teammates and leadership face to (virtual) face. + Must meet attendance requirements and in office expectations when applicable. ~IN3 \#LI-LM2022 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $36,000.00-$62,400.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum

**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Benefit Analyst is responsible for building and delivering both global and local benefit programs that enhance the employee experience, through support and management of both global and country programs in line with the global total rewards philosophy. The Senior Benefits Analyst supports the design, administration, and analysis of Americas' and global benefit programs to enhance the employee experience and align with the company's total rewards philosophy. This role focuses on operational excellence, compliance, and data-driven insights to ensure competitive and cost-effective benefits offerings. The analyst collaborates with internal teams, vendors, and carriers to maintain accurate systems, resolve employee inquiries, and contribute to continuous improvement initiatives. **Job Overview:** The Senior Benefits Analyst supports the design, administration, and analysis of Americas' and global benefit programs to enhance the employee experience and align with the company's total rewards philosophy. This role focuses on operational excellence, compliance, and data-driven insights to ensure competitive and cost-effective benefits offerings. The analyst collaborates with internal teams, vendors, and carriers to maintain accurate systems, resolve employee inquiries, and contribute to continuous improvement initiatives. **Essential Duties and Responsibilities** : + Administer health and welfare benefit plans (medical, dental, vision, disability, life insurance) and ensure accurate enrollment and eligibility. + Maintain compliance with federal and state regulations (ERISA, ACA, HIPAA, COBRA) and support audits. + Partner with vendors and carriers to resolve issues, monitor service levels, and ensure accurate data exchange. + Analyze claims, utilization, and cost trends; prepare reports and dashboards for leadership review. + Assist in benchmarking benefits against industry standards and support recommendations for program enhancements. + Develop employee communications and resources to promote understanding and engagement with benefits programs. + Respond to escalated employee inquiries and provide guidance on complex benefit issues. + Collaborate with HRIS and IT teams to maintain and optimize benefits systems and self-service tools. + Support wellness initiatives and contribute to global benefits projects as needed. + Identify process improvements to streamline administration and enhance employee experience. **Required Qualifications:** + Minimum 4-6 years of experience in benefits administration or analysis. + Strong knowledge of U.S. benefits regulations and compliance requirements. + Proficiency in Microsoft Excel and data analysis; ability to translate data into actionable insights. + Experience working with HR systems (Workday or similar) and benefits administration platforms. + Strong communication and problem-solving skills; ability to manage multiple priorities. + Bachelor's degree in Human Resources, Business, or related field required; professional certification (CEBS or similar) preferred. + Highly proficient in Microsoft Office, particularly Excel. + Previous experience of M&A activity / benefits harmonization. + Strong communication and presentation skills. + Workday (or comparable HR System) experience. **Preferred Qualifications:** + Facility/experience with a breadth of software/benefit administration systems. + Benefits or Rewards Remuneration professional certification or bachelor's degree in business, tax, Human Resources or a related field. + Experience/background with compensation and global mobility a plus. **Education:** Bachelor's degree in business, Human Resources, Communication or Liberal Arts. **Travel Requirements:** **Information Security:** Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. **Diversity, Inclusion & Equity:** At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. \#LI-JC1 \#LI-Remote Annual salary range for this position is between $98,880.00 - $123,600.00 gross before taxes. . **What Rocket Software can offer you in USA:** **Unlimited Vacation Time as well as paid holidays and sick time** **Health and Wellness coverage options for Rocketeers and dependents** **Life and disability coverage** **Fidelity 401(k) and Roth Retirement Savings with matching contributions** **Monthly student debt benefit program** **Tuition Reimbursement and Certificate Reimbursement Program opportunities** **Leadership and skills training opportunities** EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.