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Benefits assistant skills for your resume and career

Updated January 8, 2025
3 min read
Quoted experts
Adriana Thomas,
Dan Wiljanen Ph.D.
Benefits assistant example skills
Below we've compiled a list of the most critical benefits assistant skills. We ranked the top skills for benefits assistants based on the percentage of resumes they appeared on. For example, 10.5% of benefits assistant resumes contained human resources as a skill. Continue reading to find out what skills a benefits assistant needs to be successful in the workplace.

15 benefits assistant skills for your resume and career

1. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how benefits assistants use human resources:
  • Supervised other locations within the Human Resources Department.
  • Served on an HR team of 10 and reported to Manager of Human Resources for a 350-bed hospital with 2000 employees.

2. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how benefits assistants use data entry:
  • Assist Disability Specialists in functions necessary for claims management including claimant contact and system data entry.
  • Direct responsibility for Customer Service delivery in a call center environment including heavy data entry.

3. Cobra

COBRA (Consolidated Omnibus Budget Reconciliation Act of 1985) is a federal law that allows employers of 20 or more employees who provide health care benefits to offer the option of continuing this coverage to individuals who would otherwise lose their benefits due to termination of employment, reduction in hours or certain other events. It is a temporary coverage that provides cash for medical expenses up to 18 months. The policy is helpful for retirees, former employees, former spouses, dependent children and spouses, workers laid off, on strike, fired for work, etc.

Here's how benefits assistants use cobra:
  • Provided assistance in various areas of benefits administration, including recording COBRA elections, notification and payments.
  • Entered COBRA eligibility information into the billing system along with calculating and processing flexible spending accounts.

4. Health Insurance

Here's how benefits assistants use health insurance:
  • Audited health insurance premiums and cafeteria plan deductions from pension and disability payments to financial accounting records to ensure accuracy.
  • Meet with vendors and brokers enrolling employees in benefits programs modifying coverage and understanding retirements and health insurance plans

5. Open Enrollment

Open enrollment means a duration that comes every year that a person can sign up for health insurance or change the plan that a person has, for instance, if a person needs to deregister. The activity always features in a few weeks or months within a year. It allows workers to alter their benefit plans, including vision, dental, health insurance, life insurance, and disability.

Here's how benefits assistants use open enrollment:
  • Organize open enrollment meetings with multiple retail locations; incorporate ordering benefit information from selected vendors for distribution during open enrollment.
  • Assisted with planning and implementation of benefits-related activities such as open enrollment, educational and benefit fairs.

6. HRIS

Here's how benefits assistants use hris:
  • Entered benefit plan enrollment data into PeopleSoft benefit administration HRIS system.
  • Reviewed processes, interpret and maintained proper documentation for additions, changes or deletions to the HRIS and payroll database.

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7. Payroll Deductions

Here's how benefits assistants use payroll deductions:
  • Administered medical/dental/life benefits plan and payroll deductions for part-time employees.
  • Updated benefit payroll deductions based on remuneration changes received.

8. Short-Term Disability

Here's how benefits assistants use short-term disability:
  • Complete Short-Term Disability Employer statements.
  • Administered medical, dental, vision, life, short-term disability, long-term disability, and 401(k) plans.

9. FMLA

Here's how benefits assistants use fmla:
  • Assisted employees with benefit / FMLA eligibility and utilization regulations as well as compensation-related questions and concerns.
  • Processed medical support orders, FMLA eligibility and short term disability request.

10. I-9

I-9 is a government verification form that indicates, whether an individual is eligible for work in the US. The form was created by the United States Department of Homeland Security division, named as the United States Citizenship and Immigration Services (USCIS) which requires that all US citizens must fill out and submit an I-9 form to start their working career in the US. An I-9 form includes a person's identification information and education credentials, that are ought to be verified by the employer.

Here's how benefits assistants use i-9:
  • Performed new employee group orientation, I-9 management, and completion of other government forms as required.
  • Verify I-9 forms and conduct weekly presentations regarding benefit packages offered by Partners in Care.

11. Life Insurance

Here's how benefits assistants use life insurance:
  • Completed complex calculations such as life insurance taxable cost and supplemental annuity payments.
  • Performed benefit calculations for optional life insurance increases.

12. Background Checks

Here's how benefits assistants use background checks:
  • Serve as the recruitment assistant by creating offer letters, running background checks, and reference checks.
  • Scheduled new hires for drug screening and coordinated background checks for new hires.

13. Insurance Carriers

Here's how benefits assistants use insurance carriers:
  • Served as liaison between beneficiaries and insurance carriers; investigated and resolved payment/service problems.
  • Researched reports for any discrepancy provided by the insurance carriers to assure accuracy.

14. Benefits Administration

Here's how benefits assistants use benefits administration:
  • Conducted quality control review of work task to facilitate accuracy, responsiveness, and timeliness of benefits administration activities.
  • Perform benefits administration by entering data with benefits carriers and generates basic benefits and payroll reports.

15. Enrollment Process

Here's how benefits assistants use enrollment process:
  • Assisted with annual enrollment meeting, and implemented enrollment process and benefit terminations.
  • Researched and resolved basic enrollment processing discrepancies.
top-skills

What skills help Benefits Assistants find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What soft skills should all benefits assistants possess?

Adriana Thomas

Advisor, Internship Coordinator, Instructor, Washington State University- Vancouver

People skills. Communication, collaboration.

What hard/technical skills are most important for benefits assistants?

Dan Wiljanen Ph.D.

Affiliate of Practice Professor, SHRM Student Chapter Adviser, Grand Valley State University

Knowledge of the HR Discipline
-Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
-Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
-Law and Government - Knowledge of laws, government regulations, and executive orders.
-Education and Training - Knowledge of principles and methods for training design, implementation, and evaluation.
Technology Skills
-Enterprise resource planning ERP software
-Human resources software - Human Resource Information Systems (HRIS)
-Office suite software
-Project management software
-Web page creation and editing software
-Word processing software
Do you want to know more?
Read more about what experts have to say about benefits assistant

List of benefits assistant skills to add to your resume

Benefits assistant skills

The most important skills for a benefits assistant resume and required skills for a benefits assistant to have include:

  • Human Resources
  • Data Entry
  • Cobra
  • Health Insurance
  • Open Enrollment
  • HRIS
  • Payroll Deductions
  • Short-Term Disability
  • FMLA
  • I-9
  • Life Insurance
  • Background Checks
  • Insurance Carriers
  • Benefits Administration
  • Enrollment Process
  • HIPAA
  • FSA
  • Telephone Calls
  • Status Changes
  • Health Benefits
  • ADP
  • Benefit Forms
  • Payroll System
  • Long-Term Disability
  • Medicaid
  • Benefit Programs
  • Benefits Enrollment
  • Workers Compensation Claims
  • Benefit Changes
  • Insurance Benefits
  • PeopleSoft
  • Veterans
  • STD
  • Medical Claims
  • Pension Plan
  • Cobra Administration
  • Tuition Reimbursement
  • Benefit Elections
  • Disability Claims
  • PowerPoint
  • Benefits Orientation
  • Travel Arrangements
  • Provide Clerical Support
  • Hippa
  • Unemployment Claims
  • Leave Administration
  • Address Changes
  • Benefit Issues

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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