Benefits clerk job description
Updated March 14, 2024
9 min read
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Example benefits clerk requirements on a job description
Benefits clerk requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in benefits clerk job postings.
Sample benefits clerk requirements
- Bachelor's degree in a related field.
- Proficiency with Microsoft Office.
- Strong understanding of benefits policies.
- Knowledge of benefits software.
- Strong data entry and organizational skills.
Sample required benefits clerk soft skills
- Excellent communication skills.
- Strong problem-solving skills.
- Ability to multitask.
- Strong customer service skills.
Benefits clerk job description example 1
J&J Worldwide Services benefits clerk job description
**General Summary**
Position is responsible for the accurate and timely completion of payroll system data entry, file maintenance, and report processing.
**Essential Duties and Responsibilities**
+ Review and process garnishments
+ Update and maintain employee payroll information
+ Create, maintain, and distribute various payroll reports
+ Process vouchers for union payments
+ Backup payroll processor
+ Process and maintain benefit premium reconciliations and vouchers
+ Documents management
+ Provide audit assistance, such as data compiling
+ Perform special projects as needed for the Payroll and Human Resources Department
+ Performs other duties as assigned
**Knowledge, Experience and Skill Requirements**
+ One (1) or more years of experience in payroll data entry and reporting for a company with 100 or more employees or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job
+ Associates degree in Human Resources, Business Administration, or related field preferred
+ Experience with operating knowledge of enterprise level payroll programs for medium to large size businesses
+ UKG experience preferred
+ Experience working in a critical deadlines' environment
+ Extreme attention to detail
+ Proficient in Microsoft Office Suite
**Physical, Environmental and Sensory Requirements**
+ Work environment is a typical office setting.
+ Physical demands include intermittent sitting, standing, and walking, and occasional bending reaching and lifting.
+ Limited exposure to elements such as heat, cold, noise, dust, dirt, chemicals, etc. but generally not to the point of being disagreeable.
_This job description is subject to change by the employer as the needs of the employer and requirements of the job change._
**We maintain a drug-free workplace and perform pre-employment substance abuse testing.**
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Position is responsible for the accurate and timely completion of payroll system data entry, file maintenance, and report processing.
**Essential Duties and Responsibilities**
+ Review and process garnishments
+ Update and maintain employee payroll information
+ Create, maintain, and distribute various payroll reports
+ Process vouchers for union payments
+ Backup payroll processor
+ Process and maintain benefit premium reconciliations and vouchers
+ Documents management
+ Provide audit assistance, such as data compiling
+ Perform special projects as needed for the Payroll and Human Resources Department
+ Performs other duties as assigned
**Knowledge, Experience and Skill Requirements**
+ One (1) or more years of experience in payroll data entry and reporting for a company with 100 or more employees or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job
+ Associates degree in Human Resources, Business Administration, or related field preferred
+ Experience with operating knowledge of enterprise level payroll programs for medium to large size businesses
+ UKG experience preferred
+ Experience working in a critical deadlines' environment
+ Extreme attention to detail
+ Proficient in Microsoft Office Suite
**Physical, Environmental and Sensory Requirements**
+ Work environment is a typical office setting.
+ Physical demands include intermittent sitting, standing, and walking, and occasional bending reaching and lifting.
+ Limited exposure to elements such as heat, cold, noise, dust, dirt, chemicals, etc. but generally not to the point of being disagreeable.
_This job description is subject to change by the employer as the needs of the employer and requirements of the job change._
**We maintain a drug-free workplace and perform pre-employment substance abuse testing.**
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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Benefits clerk job description example 2
Allied Universal benefits clerk job description
Allied Universal , North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more for all full-time positions!
Allied Universal is looking to hire a Benefits Service Representative. This position is responsible for providing customer service to employees calling into the benefits hotline. In addition to assisting with incoming calls, this position will also provide support for a variety of benefit department functions.
**Can make up to $21.00 an hour**
**ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:**
+ Provide assistance with benefits administration of group benefits programs (group health, dental, vision, short-term and long-term disability, life insurance, flexible spending plan, 401(k) plan and retirement plans on a daily basis.
+ Coordinate daily benefits processing. Handle enrollments, COBRA, terminations, qualifying life event changes, beneficiaries, disability, maintain group benefits database and update employee records.
+ Provide customer service for all employees calling into the benefits hotline.
+ Responsible for retrieving messages left on the hotline and returning employee calls.
+ Manage high volume of inbound calls in a courteous and timely manner.
+ Ability to identify different scenarios and apply appropriate resolution based on employee issues.
+ Respond to incoming emails to the Benefits email box.
+ Support and ensure compliance of company policy.
+ Ability to accurately document all calls and inquiries in an employee record.
+ Be detail-oriented and able to work in a high volume work environment with a high degree of confidentiality.
**OTHER RESPONSIBILITIES:**
+ Assist with the processing of National Medical Support Notices inquiries and enrollments.
+ Assist with various audits of benefits data.
+ Assist benefits department with projects.
**QUALIFICATIONS:**
+ High school diploma (or equivalent) required.
+ Experience working in a fast-paced call center environment.
+ Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
+ Working knowledge of Microsoft Office applications (Outlook and Excel). Experience with Winteam a plus.
+ Professional, articulate and able to use good independent judgment and discretion. Must have proven ability to maintain correspondence, discussions and materials in strictest confidence. Must be able to work overtime as needed.
+ Strong verbal and written communication skills required with the ability to successfully interact with different levels of the organization while functioning as a team player.
+ Professional, articulate and able to use good independent judgment and discretion.
**Allied Universal is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .
**Allied Universal is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .
**Location:** United States-California-Santa Ana
**Job Category:** Human Resources
Allied Universal is looking to hire a Benefits Service Representative. This position is responsible for providing customer service to employees calling into the benefits hotline. In addition to assisting with incoming calls, this position will also provide support for a variety of benefit department functions.
**Can make up to $21.00 an hour**
**ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:**
+ Provide assistance with benefits administration of group benefits programs (group health, dental, vision, short-term and long-term disability, life insurance, flexible spending plan, 401(k) plan and retirement plans on a daily basis.
+ Coordinate daily benefits processing. Handle enrollments, COBRA, terminations, qualifying life event changes, beneficiaries, disability, maintain group benefits database and update employee records.
+ Provide customer service for all employees calling into the benefits hotline.
+ Responsible for retrieving messages left on the hotline and returning employee calls.
+ Manage high volume of inbound calls in a courteous and timely manner.
+ Ability to identify different scenarios and apply appropriate resolution based on employee issues.
+ Respond to incoming emails to the Benefits email box.
+ Support and ensure compliance of company policy.
+ Ability to accurately document all calls and inquiries in an employee record.
+ Be detail-oriented and able to work in a high volume work environment with a high degree of confidentiality.
**OTHER RESPONSIBILITIES:**
+ Assist with the processing of National Medical Support Notices inquiries and enrollments.
+ Assist with various audits of benefits data.
+ Assist benefits department with projects.
**QUALIFICATIONS:**
+ High school diploma (or equivalent) required.
+ Experience working in a fast-paced call center environment.
+ Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
+ Working knowledge of Microsoft Office applications (Outlook and Excel). Experience with Winteam a plus.
+ Professional, articulate and able to use good independent judgment and discretion. Must have proven ability to maintain correspondence, discussions and materials in strictest confidence. Must be able to work overtime as needed.
+ Strong verbal and written communication skills required with the ability to successfully interact with different levels of the organization while functioning as a team player.
+ Professional, articulate and able to use good independent judgment and discretion.
**Allied Universal is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .
**Allied Universal is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .
**Location:** United States-California-Santa Ana
**Job Category:** Human Resources
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Benefits clerk job description example 3
Kore1 benefits clerk job description
KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for
Employee Benefits Assistant
Summary: The position will be responsible for supporting the benefits team with development, management and execution of benefits and wellbeing programs. Essential Duties and Responsibilities: (including the following, other duties may be assigned)
ABOUT KORE1
Specializing in professional and technical recruiting, KORE1 is committed to supporting top IT, Engineering, Creative, Scientific, Accounting and Finance professionals in their career paths. We build deep relationships with leading companies, connecting them to exceptional talent every day. With extensive industry expertise and unmatched opportunities, our goal is to provide a unique experience for our contractors and consultants as they prepare for their next role. We are passionate about matching the right people with the right companies.
Kore1 provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Kore1 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Kore1 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Kore1's employees to perform their job duties may result in discipline up to and including discharge.
Employee Benefits Assistant
- Contract Opportunity
- Duration: 6 months
- Benefits
Summary: The position will be responsible for supporting the benefits team with development, management and execution of benefits and wellbeing programs. Essential Duties and Responsibilities: (including the following, other duties may be assigned)
- Supports the development of benefits programs (Health, Risk, Wellbeing, and Pension)
- Provides top tier escalation support for benefits inquiries and works closely with HR business partners and HR functional groups to ensure resolution
- Supports with development and distribution of communications materials
- Assists with the maintenance and updating of the benefits dashboard, benefits brochures, communication campaigns, and benefits process documentation, including standard operating procedures
- Supports and coordinates with third party specialty Leave Administrator to update internal records
- Manages new hire benefit induction meeting process and ensure seamless benefits onboarding for new hires
- Oversee administration of benefit processes such as: participant enrollment, regular payroll audit and invoicing and benefit deductions and subsidies
- Maintains relationships with benefits consultants, vendors, providers; ensures vendors meet our high customer service standards
- Coordinates on-site and virtual benefit events throughout the year that align with benefits strategy
- Work with all levels of staff and assist them in completing new hire benefits paperwork and answer related benefits questions concerning insurance and other state benefits
- Enters new hire benefits enrollments, plan year changes, and annual enrollment changes in the Workday HRIS
- Copy and maintain supplies of related documents necessary to perform job duties
- Perform other related work as assigned
- Ability to balance “hands-on” administrative needs with client service responsibilities
- Proven project management skills to move projects forward
- Strong commitment to providing quality work and attention to detail; work must be delivered accurately and on-time.
- Experience working in cross-functional and multi-cultural teams
- Able to function independently in a fast-paced environment.
- Commitment to understanding and applying HR best practices
- Possess advanced knowledge of Excel
- Experience using HR systems (such as Workday and ServiceNow)
- Bachelor's degree
- Experience in the financial services industry preferred
ABOUT KORE1
Specializing in professional and technical recruiting, KORE1 is committed to supporting top IT, Engineering, Creative, Scientific, Accounting and Finance professionals in their career paths. We build deep relationships with leading companies, connecting them to exceptional talent every day. With extensive industry expertise and unmatched opportunities, our goal is to provide a unique experience for our contractors and consultants as they prepare for their next role. We are passionate about matching the right people with the right companies.
Kore1 provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Kore1 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Kore1 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Kore1's employees to perform their job duties may result in discipline up to and including discharge.
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Updated March 14, 2024
Updated March 14, 2024