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Become A Benefits Representative

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Working As A Benefits Representative

  • Getting Information
  • Analyzing Data or Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Interacting With Computers
  • Evaluating Information to Determine Compliance with Standards
  • Mostly Sitting

  • $60,361

    Average Salary

What Does A Benefits Representative Do

Compensation, benefits, and job analysis specialists conduct an organization’s compensation and benefits programs. They also evaluate position descriptions to determine details such as a person’s classification and salary.

Duties

Compensation, benefits, and job analysis specialists typically do the following:

  • Research compensation and benefits policies and plans to ensure the organization’s offerings are current, cost effective, and competitive
  • Use data and cost analyses to compare compensation and benefits plans
  • Evaluate position descriptions to determine a person’s classification and salary
  • Ensure that the company complies with federal and state laws
  • Collaborate with outside partners, such as benefits vendors, insurance brokers, and investment managers 
  • Design and prepare reports summarizing research and analysis
  • Present recommendations to other human resources managers

Some specialists perform tasks within all areas of compensation, benefits, and job analysis. Others specialize in a specific area.

Compensation specialists assess the organization’s pay structure. They research compensation trends and review surveys to determine how their organization’s pay compares with that of other organizations in a particular industry and region. They often perform complex data or cost analyses to evaluate compensation policies. For example, they may research and analyze the cost of different pay-for-performance strategies, which offer rewards such as bonuses, paid leave, and other incentives.

Compensation specialists also must ensure that the organization’s pay practices comply with federal and state laws and regulations, such as workers’ compensation, minimum wage, overtime, and equal pay laws.

Benefits specialists administer the organization’s benefits programs, which include retirement plans, leave policies, wellness programs, and insurance policies, such as health, life, and disability insurance. They research and analyze benefits plans, policies, and programs, and make recommendations based on their analysis. They must frequently monitor government regulations, legislation, and benefits trends to ensure that their programs are current, legal, and competitive.

Benefits specialists also work closely with insurance brokers and benefits carriers and manage the enrollment, renewal, and delivery of benefits to the organization’s employees.

Job analysis specialists, also known as position classifiers, evaluate positions by writing or assigning job descriptions, determining position classifications, and preparing salary scales. When an organization introduces a new job or reviews existing jobs, specialists must research and make recommendations to managers on the status, description, classification, and salary of those jobs.

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How To Become A Benefits Representative

Compensation, benefits, and job analysis specialists typically need a bachelor’s degree, and some specialists need related work experience.

Education

Most employers require that compensation, benefits, and job analysis specialists have a bachelor’s degree. Many specialists have a degree in human resources, business administration, finance, communication, or a related field. Some employers may accept previous work experience in lieu of a formal degree.

Not all colleges and universities offer an undergraduate degree in human resources, but many offer courses in human resources management, compensation analysis, and benefits administration. Students with a background in other disciplines may benefit from taking courses in business, management, finance, and accounting.

Work Experience in a Related Occupation

For many jobs, compensation, benefits, and job analysis specialists must have previous work experience. Employers commonly require that the previous experience includes performing compensation analysis, benefits administration, or general human resources work. Experience in related fields such as finance, insurance, or business administration, also may be beneficial.

Jobseekers without a degree in human resources must have relevant work experience. Some workers may gain this experience through internships. However, most gain experience from working in human resources.

Licenses, Certifications, and Registrations

Although certification is not required, it can demonstrate professional expertise. Some employers prefer to hire certified candidates, but many employers will have their employees become certified after they are already working. Certification programs for management positions often require several years of related work experience in order to qualify for the credential.

Many associations for human resources workers offer classes to enhance the skills of their members. Some associations, including the International Foundation of Employee Benefit Plans and WorldatWork, offer certification programs that specialize in compensation and benefits. Others, including the HR Certification Institute and the Society for Human Resource Management, offer general human resources credentials.

Advancement

Compensation, benefits, and job analysis specialists may advance to a compensation and benefits manager or a human resources manager position. Specialists typically need several years of work experience to advance.

Important Qualities

Analytical skills. Many specialists perform data or cost analyses to form logical conclusions. For example, they may analyze the cost of choosing a particular salary scale for a class of workers.

Business acumen. Specialists must understand basic finance and accounting.

Communication skills. Specialists often work with employees throughout their organization to provide information on compensation and benefits. They may give presentations or advise managers or employees about compensation policies or benefit plans.

Critical-thinking skills. Specialists must think critically when evaluating job positions, salary scales, promotion practices, and other compensation and benefits policies.

Detail oriented. Specialists must pay attention to detail, especially when ensuring that the organization is compliant with federal and state laws.

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Do you work as a Benefits Representative?

Benefits Representative Jobs

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Benefits Representative Career Paths

Benefits Representative
Benefits Analyst Benefits Manager
Benefit Director
11 Yearsyrs
Specialist Account Manager Human Resources Coordinator
Benefits Manager
8 Yearsyrs
Account Manager Human Resources Coordinator Benefits Manager
Compensation And Benefits Manager
9 Yearsyrs
Human Resources Manager Compensation Consultant Compensation Manager
Compensation Director
13 Yearsyrs
Human Resources Coordinator Human Resources Generalist Human Resources Manager
Corporate Human Resources Manager
8 Yearsyrs
Human Resources Generalist Director Of Human Resources
Director Of Human Resources Operations
10 Yearsyrs
Claim Processor Benefit Specialist Employee Benefits Manager
Employee Benefits Director
7 Yearsyrs
Case Manager Programming Specialist Benefit Specialist
Employee Benefits Manager
7 Yearsyrs
Human Resources Manager Executive Assistant/Office Manager Human Resources Coordinator
Employee Relations Manager
6 Yearsyrs
Human Resource Specialist Human Resources Analyst Hris Analyst
Hris Manager
10 Yearsyrs
Service Representative Human Resources Coordinator
Human Resources Administration Manager
6 Yearsyrs
Service Representative Human Resources Assistant Human Resources Generalist
Human Resources Contractor
9 Yearsyrs
Specialist Recruiter Human Resources Generalist
Human Resources Generalist/Manager
6 Yearsyrs
Benefit Specialist Human Resources Manager Director Of Human Resources
Human Resources Vice President
12 Yearsyrs
Human Resource Specialist Recruiter Human Resources Generalist
Payroll/Human Resource Manager
7 Yearsyrs
Human Resources Coordinator Human Resources Manager
Regional Human Resources Manager
8 Yearsyrs
Benefits Analyst Account Manager Human Resources Coordinator
Senior Human Resources Administrator
6 Yearsyrs
Human Resources Generalist Human Resources Consultant
Senior Human Resources Consultant
9 Yearsyrs
Benefit Specialist Human Resources Generalist
Senior Human Resources Generalist
7 Yearsyrs
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Do you work as a Benefits Representative?

Help others decide if this is a good career for them

Average Length of Employment
Benefits Manager 3.9 years
Benefits Analyst 3.3 years
Benefit Specialist 2.8 years
Benefits Clerk 2.7 years
Benefits Assistant 2.5 years
Representative 2.1 years
Top Employers Before
Teller 4.3%
Cashier 4.3%
Internship 3.3%
Manager 2.3%
Top Employers After
Specialist 4.8%
Recruiter 2.1%

Do you work as a Benefits Representative?

Benefits Representative Demographics

Gender

Female

68.9%

Male

28.9%

Unknown

2.2%
Ethnicity

White

64.4%

Hispanic or Latino

14.3%

Black or African American

11.8%

Asian

6.1%

Unknown

3.4%
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Languages Spoken

Spanish

60.7%

French

5.6%

Portuguese

4.5%

German

4.5%

Carrier

4.5%

Chinese

3.4%

Tagalog

2.2%

Cantonese

2.2%

Swedish

1.1%

Dutch

1.1%

Filipino

1.1%

Vietnamese

1.1%

Persian

1.1%

Deseret

1.1%

Japanese

1.1%

Russian

1.1%

Hindi

1.1%

Mandarin

1.1%

Gujarati

1.1%
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Benefits Representative Education

Schools

University of Phoenix

30.3%

Strayer University

6.3%

West Virginia University

5.4%

Liberty University

5.0%

Webster University

4.5%

Southern New Hampshire University

4.5%

Wayne State University

4.1%

Pennsylvania State University

3.6%

Capella University

3.6%

Henry Ford College

3.2%

Valencia College

3.2%

Salt Lake Community College

3.2%

Texas A&M University

3.2%

Florida State University

3.2%

Indiana Wesleyan University

3.2%

Wayne County Community College District

2.7%

University of South Florida

2.7%

Central Piedmont Community College

2.7%

Ashford University

2.7%

University of Maryland - University College

2.7%
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Majors

Business

30.9%

Human Resources Management

12.9%

Health Care Administration

6.7%

Management

6.0%

Psychology

5.7%

Accounting

4.6%

Communication

4.1%

Liberal Arts

3.1%

Finance

2.9%

Marketing

2.8%

Criminal Justice

2.4%

General Studies

2.3%

Elementary Education

2.3%

Medical Assisting Services

2.2%

Nursing

2.1%

Political Science

2.0%

Sociology

2.0%

Education

1.9%

Computer Information Systems

1.6%

Legal Support Services

1.4%
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Degrees

Bachelors

41.6%

Other

23.4%

Masters

14.9%

Associate

11.9%

Certificate

5.2%

Diploma

1.3%

License

0.9%

Doctorate

0.8%
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Top Skills for A Benefits Representative

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  1. Insurance Companies
  2. Benefits Administration
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Verify patient coverage with insurance companies for pharmaceuticals in question and document information received.
  • Processed retirement distributions, prepared documents for audits, salary and benefits administration and terminations.
  • Perform consistent high quality and timely customer service to achieve individual goals and targeted performance levels.
  • Maintained Cobra billing maintenance, processed and reconciled Cobra subsidies for terminated employees utilizing SAP software.
  • Developed administrative procedures to resolve payroll discrepancies with employee benefits.

How Would You Rate Working As a Benefits Representative?

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