Benefits representative jobs near me

To help keep everyone safe, we encourage all applicants to pay close attention to protect themselves during their job search. When applying for a position online you are at risk of being targeted by malicious actors looking for personal data. Please be aware we will only reach out via email using the domain quanata.com. Anything that does not match those domains should be ignored and considered a security risk. About Us Quanata is on a mission to help ensure a better world through context-based insurance solutions. We are an exceptional, customer centered team with a passion for creating innovative technologies, digital products, and brands. We blend some of the best Silicon Valley talent and cutting-edge thinking with the long-term backing of leading insurer, State Farm. Learn more about us and our work at quanata.com Our TeamFrom data scientists and actuaries to engineers, designers and marketers, we're a world class team of tech-minded professionals from some of the best companies in Silicon Valley, and around the world. We've come together to create the context-based insurance solutions and experiences of the future. We know that the key to our success isn't just about nailing the technology-it's hiring the talented people who will help us continue to make a quantifiable impact.The role We're seeking an experienced Benefits Manager to lead the administration and optimization of our employee benefits, wellness and leave programs. This role is critical in ensuring our benefits offerings are competitive, compliant and aligned with our strategic goals and employees wellbeing. The ideal candidate will be a trusted advisor with a deep understanding of benefits, leave and wellness program design, compliance, billing; someone who thrives in balancing regulatory accuracy with an innovative and engaging approach to employee benefits. Your day-to-day Process and administer all benefits programs and policies in parallel with our benefits broker and individual carriers while ensuring employee advocacy and resolving questions and issues regarding employee benefits. Coordinate annual benefit program renewal and open enrollment in partnership with our benefits broker, researching, analyzing and making recommendations regarding emerging benefits and wellness practices. Process & administer leaves of absence (LOA), ensure the correct filing of leave documents, interpret applicable laws including FMLA, CFRA and state-specific leave and ADA requirements. Ensure proper LOA documentation, maintain leave records, and enhance employee experience in the leave application process. Ensure all leaves (PTO, paid sick leave, etc.) are processed and approved in the HRIS system in a timely manner. Review employee accommodation requests and partner with the People & Talent team to make recommendations. In partnership with the plan sponsor and provider, own the day-to-day administration of the company's 401k plan, including employee enrollments, plan communications, contribution processing and reconciliations, and annual compliance, testing and audit procedures ensuring regulatory compliance. Administer, create, promote, facilitate and support wellness campaigns, programs and challenges in partnership with the People Experience team. Ensure compliance with all federal, state and regulatory standards & laws as well as Internal Controls and procedures governing the benefit program. Prepares, reviews and files required health and welfare regulatory documents, including but not limited to Form 5500, Summary Annual Reports, ACA reporting and other federal and state mandated filings, ensuring accuracy, timeliness and compliance with ERISA, IRS, DOL and applicable regulations. Maintain knowledge of trends, best practices, and regulatory changes. Administer workers' compensation and assist employees with filing claims. Responsible for the annual workers compensation audit and policy renewal processes. Prepare monthly benefit reconciliation analyzing and researching benefit billing, employee deduction and enrollment discrepancies. Identify opportunities for automation of current workflows and independently perform regular integrity audits of manual processes, conducting periodic audits to ensure data integrity across vendor enrollment, HRIS and billing platforms. Partner with Payroll Manager to ensure benefit file feed processing and employee deduction updates are timely and accurate. Document all Benefits processes and procedures, including corrective memos regarding internal control failures and compliance risks. Manage the regular and ongoing upkeep of benefit policies, internal job aids and procedure manuals. Responsible for new hire benefits orientation and ensuring all benefits content is up to date About you Bachelor's degree or equivalent relevant experience and; 6 - 8 years experience in multi-state benefit plan design and administration, including 401k administration and end-to-end LOA administration Experience in promoting and facilitating a company wide Wellness Program Vendor and broker management experience Strong knowledge and practical applications of employee benefits and leave of absence laws and regulations (including ACA, ADA, ERISA, HIPAA, IRS, DOL, COBRA) Outstanding written and verbal communication skills with the ability to explain complex topics clearly and accurately Exceptional attention to detail, with the ability to manage complex data sets and compliance requirements Strong analytical and problem-solving skills, with experience interpreting trends and employee and financial impacts Highly developed relationship-building skills and service orientation Proficiency in Excel, and Google Sheets and experience with HRIS and vendor platforms\ Bonus points Certified Employee Benefit Specialist (CEBS) or Certified Benefits Professional (CBP) Familiarity using AI tools to assist with benefits administrative, billing, and reconciliation tasks Salary: $150,000 to $180,000* *Please note that the final salary offered will be determined based on the selected candidate's skills, and experience, as well as the internal salary structure at Quanata. Our aim is to offer a competitive and equitable compensation package that reflects the candidate's expertise and contributions to our organization. Additional Details: Benefits: We provide a wide variety of health, wellness and other benefits.These include medical, dental, vision, life insurance and supplemental income plans for you and your dependents, a Headspace app subscription, monthly wellness allowance and a 401(k) Plan with a company match. Work from Home Equipment: Given our virtual environment- in order to set you up for success at home, a one-time payment of $2K will be provided to cover the purchase of in-home office equipment and furniture at your discretion. Also, our teams work with MacBook Pros, which we will deliver to you fully provisioned prior to your first day. Paid Time Off: All employees accrue four weeks of PTO in their first year of employment. New parents receive twelve weeks of fully paid parental leave which may be taken within one year after the birth and/or adoption of a child. The twelve weeks is applicable to both birthing and non-birthing parent. Personal and Professional Development: We're committed to investing in and helping our people grow personally and professionally. All employees receive up to $5000 each year for professional learning, continuing education and career development. All team members also receive LinkedIn Learning subscriptions and access to multiple different coaching opportunities through BetterUp. Location: We are a remote-first company for most positions so you may work from anywhere you like in the U.S, excluding U.S. territories. For most positions, occasional travel may be requested or encouraged but is not required . Some positions might require travel per the job description provided to the employee. Employees based in the San Francisco Bay Area or in Providence, Rhode Island may commute to one of our local offices as desired. Hours: We maintain core meeting hours from 9AM - 2PM Pacific time for collaborating with team members across all time zones. Quanata, LLC is an equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. If you are a San Francisco resident, please read the City and County of San Francisco's Fair Chance Ordinance notice. ********************************************************************************************** This role is employed by Quanata, LLC which is a separate company in the State Farm family of companies. If you require a reasonable accommodation, please reach out to your Talent Acquisition Partner for assistance.

Benefits & Retirement Manager - REMOTE for a top tier global law firm client. This is a fully remote role in the U.S. This role is responsible for administration of benefits programs, ensuring compliance of health/welfare/retirement benefits with federal and state regulatory requirements. Candidate will manage efficiency of the benefits component of the HR Management Information System, Workday. This role has one direct report. Duties: Oversee benefits information in Workday for all US and International benefits programs. Primary liaison with HRIS Group on all Workday configuration matters. Open Enrollment setup, Annual Plan and/or Rate changes and Annual ACA filings. Manage governmental filing for the Health and Welfare and Retirement Plans. Oversee retirement plan administrative processes including preparation/response to all data requests related to the actuarial valuation, financial audit, and non-discrimination testing processes. Evaluate quarterly profit-sharing contribution calculations and annual cash balance plan in-service distribution processes. Manage partner benefits programs. Prepare benefits invoices related to disability programs. Review monthly invoices. Communicate with all levels of staff regarding benefit issues. This role is the subject matter expert on all benefits plans. Position Requirements: Must have a minimum of 7 years' experience of substantive benefits, ideally in a multi-state or international law firm. Prior supervisory experience ideal. Proficiency with Microsoft Office and advanced Excel skills required. Proficiency with Workday HRMS preferred. Strong interpersonal and written communication skills. Bachelor's degree preferred. The salary range is $97k - $186k based on experience, education, and location.

At Telecare, we are re-imagining Total Rewards, and we are seeking a Benefits Manager. The Benefits Manager will bring fresh ideas and a problem-solving mindset to enhance our programs in support of the Telecare mission. Founded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations and have over 155 programs and over 4,300 employees across the country. And we're growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery. Full Time; Days: 8:00am- 5:30pm Monday - Friday Expected starting wage range is $125,258.42 - $154,736.95. Telecare applies geographic differentials to its pay ranges (the stated range is for applicants living in the SF Bay Area). The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. POSITION SUMMARY In this role, you will design, implement, communicate, and administer our health and welfare, and supplemental benefits including life, disability, retirement, executive benefits, and more, while leading a dedicated team. You will collaborate closely with vendors, brokers, internal partners, and executive leadership to deliver benefits that are high-quality, cost-effective, and employee-focused, all while ensuring compliance with policies, regulations, and organizational goals. QUALIFICATIONS Required: 7+ years of experience in benefits administration with a minimum of 2 years people management. Bachelors Degree in Human Resources, Business Administration or related field. Strong knowledge of ERISA, ACA, HIPAA, FMLA, and other relevant regulations. Strong understanding of benefits strategy, program design, and compliance requirements. Vendor and broker management experience. Strong HRIS data, reporting and analysis experience. Data analysis and reporting expertise with strong Excel skills. Customer-service mindset and effective communication skills. Excellent project management, problem-solving, and interpersonal skills. Preferred: Certified Employee Benefits Specialist (CEBS). HRIS implementation experience (Workday, Oracle, or similar). Experience in multisite health care or behavioral health industries is a plus. ESSENTIAL FUNCTIONS Demonstrate the Telecare mission, purpose, values, and beliefs in everyday language and contact with members serviced, the public, and other staff members. Manage strategy and daily administration of health, welfare, and retirement programs. Lead and develop benefits team members to ensure accurate and responsive service. Partner with vendors and brokers on renewals, performance, and compliance. Oversee benefits related to leave of absence administration and compliance with applicable laws. Analyze benefit utilization and cost data to inform recommendations. Support employee communication, education, and issue resolution. Drive execution of open enrollment and benefits-related projects. Identify and recommend opportunities for benefit program improvements. Build close partnerships and collaborations with finance and accounting. Team Leadership & Development Lead and develop a high-performing benefits team, providing guidance, coaching, and growth opportunities. Establish clear goals, performance expectations, and development plans that align with organizational and HR priorities. Program Design & Execution Assess and evolve the organization's benefits programs (health, retirement, leave, wellness, etc.) to ensure alignment with our mission, employee needs, and market trends. Develop design recommendations for new or enhanced benefit offerings based on data, benchmarking, and employee feedback. Collaborate with Finance and HR leadership to manage program costs and support total rewards strategy. Vendor Management & Program Administration Manage relationships with benefit vendors, brokers, and third-party administrators to ensure quality service and cost efficiency. Oversee day-to-day benefits operations including enrollments, renewals, billing, and escalations. Compliance & Reporting Ensure full compliance with applicable laws /regulations (e.g., ERISA, ACA, COBRA, HIPAA, FMLA). Lead annual audits, filings (e.g., 5500s), and policy updates. Monitor emerging legislation and assess its impact on existing programs. Stakeholder Management & Business Partnering Partner with HR Business Partners, Legal, and leadership to support business needs and employee well-being. Serve as a trusted advisor on complex or sensitive benefits issues. Employee Support & Communications Oversee employee communications and education on benefit programs, policies, open enrollment, and changes. Develop tools and resources that promote benefit awareness, engagement, and understanding. PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to stand, walk, bend, squat, kneel, twist, reach, lift and carry items weighing 25 pounds or less; drive, lift, and carry items overhead up to 10 pounds, do simple grasping occasionally, as well as sit frequently. EOE AA M/F/V/Disability If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

Boutique law firm is seeking an ERISA/Employee Benefits Attorney with a minimum of four years of legal or relevant industry experience in the ERISA, employee benefits, and executive compensation space. The ideal candidate will be skilled in addressing client inquiries and simplifying complex legal issues. Qualifications Candidates should have experience in one or more of the following areas: Advising employers on retirement and welfare benefit plans in compliance with ERISA and the Internal Revenue Code. Working with qualified defined contribution and defined benefit retirement plans. Strong understanding of ERISA, the Internal Revenue Code, and related regulatory frameworks, including IRS and DOL correction programs. Handling nonqualified deferred compensation plans, equity compensation, and retention programs. Managing employee benefit plans and compensation arrangements in mergers and acquisitions. Advising on health and welfare benefit plans. Drafting plan documents and summary plan descriptions, negotiating service provider contracts, and reviewing investment management agreements. Counseling plan sponsors and fiduciaries on compliance and fiduciary best practices, with an emphasis on plan governance. Experience with benefit plans for non-profit organizations, including 403(b), 457(b), and 457(f) plans. Familiarity with governmental and church employee benefit plans. Understanding of investment products used in retirement plans, such as annuity contracts. Knowledge of Multiple Employer Plans and Pooled Employer Plans. Candidate Profile Successful candidates will have: A J.D. from a nationally recognized law school. Strong research, analytical, and writing skills. Excellent interpersonal and problem-solving abilities. A collaborative and team-oriented mindset. Additional Information This position can be fully remote. Candidates must be licensed to practice law in their home jurisdiction. Licensure in California is a plus but not required.

Job Title: Manager, Payroll & Benefits Reports to: Sr. HR Director FLSA Status: Exempt This role within the HR Department of Capcom USA, Inc. (CUSA) is responsible for managing, implementing and administering programs and systems associated with payroll, employment, benefits, compensation, communications, and employee morale. Assists with the development of these programs/systems and associated policies and procedures for these areas. Responsible for managing and administering all aspects of timely payroll processing and reporting. Provides quality customer service to HR/Payroll customers. Responsible for standard and ad-hoc reporting associated with these functions. Responsible for the Payroll/HR database setup & maintenance. II. Supervision Exercised:N/A at the present. III. Essential Functions & Responsibilities Payroll Management - 40%Manage semi-monthly full-cycle payroll run for both Capcom USA, Inc. (CUSA) and Capcom Pictures, Inc. (CPI) groups as required. Provide administrative functions for the Paylocity Databases and related reporting. Ensures the integrity of payroll/HR records, files and reporting. requests. Responsible for the maintenance of the Fidelity database to correspond with plan covenants and current employee information and elections and ensures accurate/timely payroll deductions. Implement and maintain systems for tracking employee time-off. Preparation of payroll/benefit accounting monthly/quarterly/annual reports, journal entries, reconciliation, audit work papers, and labor allocation required for the company's financial records. Remain current on regulations related to payroll ensuring company compliance with applicable laws and regulations. Ensure appropriate application of exempt/non-exempt employee status. Ensure overtime/rest and meal break rules and regulations are communicated to supervisor/managers. Responsible for ensuring accuracy of recording payroll activity in payroll system such as time off, deductions, LOA, etc. Ensure accurate and timely payroll processing. Ensures processes are JSOX compliant. Benefits Administration - 25%Responsible for the internal administration and administration coordination with external administrators for company benefits programs. Administers Capcom benefit vendor and broker web sites. Participates in the review and evaluation of service providers, current market trends and practices to ensure services and benefits offered are meeting requirements and are competitive. Implements new benefit plans as required. Responsible for benefits eligibility tracking and communication. This includes prior service issues, new hire, status changes, LOA, employment termination, or ineligibility due to reduction in work hours. Responsible for the administration of COBRA and conversion benefits. Assists participants with questions and claims processing. Complies and submits non-discrimination testing data as required. Maintains plan documents files. Maintains source document records and correspondence files for benefit plans. Reconciles Vendor invoices prior to payment. Compensation 10%Evaluates salary adjustment requests and other compensation status change requests prior to approval.Participates in the implementation of the annual focal review program. Ensures that approved position and salary adjustments are properly documented and timely entered in the HRIS and payroll database. Reviews performance appraisal and business case content for consistency and completeness. Utilizes compensation surveys and s to evaluate and make recommendations on base compensation levels for positions. Responsible for compiling and submitting data related to participation in compensation surveys.Provides customer service for employee questions, concerns, requests. Coordinates Worker's comp claims. Other activities as the need arises. Workforce Planning/Budgeting/Forecasting/Financial Analysis - 25%Updates hiring forecasts with current recruiting plans. Communicates with department heads to ensure forecast plans are current and approved. Tracks and updates actual compensation and benefits costs in the forecasting software. Prepares monthly forecast reports for CUSA/CPI Communicates variances as needed. Prepares annual budget HC and salary reports. Works with department heads to capture payroll & headcount projections. Ad-hoc reports as needed.HR Operations - As AssignedAssists in the company events committee ensuring that events are effective. Develops and administers various programs to recognize service anniversaries, welcome new hires & assist employees affected by downsizing or lay off etc. Prepares communication materials related to responsibilities. IV. Knowledge, Skills and Abilities Proficient in payroll cycle - Paylocity preferred. Good understanding of accounting principles Proficient in Excel, Word Familiar with accounting systems preferably SAP, Hyperion Pillar/Essbase Excellent communication (written, oral, listening and interpersonal skills) Excellent customer service skills. V. Minimum Requirements Requires a Bachelor's degree in related field or equivalent with 3-6 years of related experience. Requires excellent customer service attitude and communication skills. Must be self-motivated, proactive and able to manage flexible priorities. Excellent interpersonal skills, professional approach in dealing with all levels of employees. Able to handle and maintain confidentiality on an ongoing basis. Certifications CPP desirable. PHR or SPHR certification a plus Physical Demands ( Performance of the essential duties of this position includes the following physical demands and/or working conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ) This position occasionally requires exerting up to 25 pounds to move objects in the storage room and/or event preparations. This position requires repetitive keyboard work about 50 % of the time. Working Environments ( The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.) Work is generally performed in an office environment and the noise level is usually moderate. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.VI. Additional Information This job description is not intended to be an exhaustive list of duties, knowledge, skills, abilities, or requirements, as any one position in this classification may be assigned some or all of these duties, in addition to other duties not explicitly listed here. The various duties, responsibilities and/or assignments of this position may be unevenly balanced and changed from time to time based upon matters such as, but not limited to, variations in shift schedules, work demands, seasons, service levels and management's decisions on how to best allocate department resources. Any shift, emphasis or rebalancing of these assigned duties, responsibilities and/or assignments does not constitute a change in the job classification. Salary Range:$95,000 - $120,000 *Compensation is based on current market trends for the San Francisco Bay Area and will be determined based on relevant factors including, but not limited to, industry knowledge, experience, qualification, and skill set.Capcom Privacy Policy:********************************** Employee, Intern and Applicant Privacy NoticeThis notice describes how Capcom USA, Inc. (the "Company" or "we") collects, uses, transfers, and discloses the personal information of employees, interns and job applicants ("Applicants"). Under the California Consumer Privacy Act of 2018, Cal. Civ. Code § 1798.100 et seq. and its implementing regulations (the “CCPA”), as modified by the California Privacy Rights Act (the “CPRA”), you have the right to know and understand the categories of personal information we collect about you, and the purposes for which we use such personal information.Scope of this PolicyThis Notice applies to your personal information provided by you or third parties when you apply for a position with the Company. It is not applicable to the use of the Company's products and services (the "Capcom USA Properties"). When you use any Capcom USA Properties, including any Company website, your personal information is subject to the Capcom USA Privacy Policy, which may be found at **********************************. For data collection in games, your personal information is subject to the Capcom Games Privacy Policy, found at ********************************************** Information We Collect About YouIn connection with your employment application or employment relationship with Capcom, we collect the following categories of personal information from you: Personal identifiers, such as your name, address, phone number, date of birth, signature, email address, IP address, device identifier, cookies, and government-issued ID number (such as your social security number, driver's license, and passport); Education information, such as your level of education, degrees in-progress or obtained, and professional licenses and certificates; Professional or employment-related information, such as contents of your resume, CV, cover letter, application documents, and references, as well as information collected during a job interview; Medical, insurance and bank account information (e.g., as necessary to process employment-related compensation and benefits), as well as emergency contact and beneficiary information; Marital and other family status (e.g., as necessary to effect withholding in compliance with law) and immigration or citizenship status; Characteristics of protected classifications, such as race, national origin, religion, age, sex, gender identity, sexual orientation, medical condition, military or veteran status, all of the foregoing only as voluntarily disclosed and as permitted by law; Sources of Personal InformationDuring the application and recruitment process and during employment we may collect personal information about you from a variety of sources, including the information you provide directly, and from employment and credit agencies, background check vendors, screening services, educational institutions, past or current employers, references, and publicly available sources such as social media (e.g., LinkedIn, Twitter, Facebook), and other sources you provide. Information may also be collected automatically, such as IP addresses and device identifiers.How We Use Your Personal Information We use your personal information to: process your job application, including creating an applicant profile, evaluating your qualifications, verifying your right to work, scheduling and conducting interviews, and communicating with you; conduct screening and background checks, in accordance with law; conduct payroll processing, expense reimbursement and other compensation purposes; administer employee benefits such as medical, dental, vision, and retirement benefits; provide general human resources services such as managing employee on-boarding, leave, termination, travel administration, and expense reimbursement; provide employment-related training, and assisting with professional licensing and development; conduct internal investigations, conduct surveys, resolve disputes, prevent or detect fraud or security incidents, conduct employee performance reviews, enforce our policies and code of conduct, and protect the rights and safety of employees and others: comply with laws, regulations and legal processes (such as responding to subpoenas or court orders), and to respond to legal claims, resolve disputes, enforce our legal rights contained in employment or other contracts, and comply with legal or regulatory recordkeeping requirements. How We May Share Your Personal InformationWe may share your personal information for the purposes described in this notice with the following: our affiliated companies, including Capcom Co., Ltd.; service providers, such as recruiters, pre-employment screening services, third-party benefits administrators, payroll processors, background check providers and others; regulatory agencies, law enforcement, courts and other governmental authorities, in accordance with law; our professional advisors, such as auditors, accountants, and law firms; other third parties in the event we sell or transfer all or a portion of our business or assets, such as in the event of a merger or acquisition. How Long we Keep your Personal InformationWe will retain your personal information only as long as necessary to enable us to fulfill the purpose for which we collected it. For applicants that do not become employees, we may keep your information for up to 18 months so that we may contact you if a new position matching your interests and experience becomes available. For employees and interns, we will keep your information for the duration of your employment, and, to facilitate such purposes as tax inquiries, legal compliance, or employment verification, for a reasonable period of time after it ends. Your RightsYou may have the right to access, update, or delete your personal information by sending an email to us at [email protected], or by calling ************. If you are a resident of California, please see Rights for Residents of California for more information. Rights for Residents of California Right to Know: If you are a California resident, you may submit, free of charge, but no more than twice in a 12-month period, a verifiable request for the following information: The specific pieces of personal information we have about you; The categories of personal information we collected, sold , or disclosed for a business purpose about you within the last 12 months; The categories of sources from which the personal information was collected; The purposes for which the information was collected or sold; and The categories of third parties to whom the information was sold, disclosed for a business purpose, or otherwise shared. To submit a request, email us at [email protected] or use our online web form located at **************************** Email requests must include “Your California Privacy Rights” in the subject field. Within 5 business days of receipt, we will let you know we received your request. Alternatively, you may call us at ************. We will provide a substantive response as soon as possible thereafter, unless we need more time, in which case we will notify you. If we need additional information to verify your identity, we will contact you to request that information. If we are not able to verify your identity, we will deny your request, but if applicable, we will refer you to the applicable sections of this notice that address our data collection and use practices. If we deny your request, even if only in part, we will explain the reason in our response.Right to correct inaccurate personal information: If you are a California resident, you may submit a verifiable request for us to correct any personal information or we have collected about you. To submit a request, please email us at [email protected]. Email requests must include “Your California Privacy Rights” in the subject field. Alternatively, you may call us at ************. Right to Delete: If you are a California resident, you may submit a verifiable request for us to delete any personal information we have collected about you. To submit a request, please email us at [email protected] or use our online web form located at **************************** Email requests must include “Your California Privacy Rights” in the subject field. Within 5 business days of receipt, we will confirm receipt of your request. We will provide a substantive response as soon as possible thereafter, unless we need more time, in which case we will notify you. If we need additional information to verify your identity, we will contact you to request that information. If we are not able to verify your identity, we will deny your request to delete. If we deny your request, even if only in part, we will explain the reason in our response.Right to be Free from Discrimination: We may not discriminate against you because you have chosen to exercise your rights, including, for example, by denying you access to our online services or charging you different rates or prices for the same online services, unless that difference is reasonably related to the value provided by your data.Exercising Your Rights: To submit a verifiable request or to otherwise contact us for more information about how to exercise your rights, please follow the instructions above.If you would like to designate an authorized agent to make a request on your behalf, please be sure the agent is able to (i) demonstrate you have provided written permission for the agent to submit the request on your behalf, and (ii) provide proof of his or her own identity. If the agent does not satisfy these requirements, we will deny the request. Capcom Privacy Policy: ***************************************

Two Chairs is building a new kind of mental health system based on the idea that the status quo isn't good enough. Industry-best clinician experiences, better client outcomes, groundbreaking innovation, and access to the highest quality care are how we'll raise the bar for the entire industry. With that, we're excited and honored to have been recognized as a 2025 Great Place to Work , 2024 Fortune Best Workplaces in the Bay Area , and 2023 San Francisco Business Times Bay Area Best Places to Work . One of our company values is "Embrace Differences," and diversity, equity, inclusion, and belonging are the principles guiding how we build our business and teams. We encourage interested candidates from all backgrounds to apply, even if they don't think they meet some expectations of the role. About the role As the Payroll and Benefits Coordinator, you will report directly to the Senior Total Rewards Associate and play a key role in keeping our People Operations running smoothly while building a strong foundation for your HR career. You'll gain hands-on experience in payroll preparation, benefits administration, compliance audits, and core HR processes, while also supporting employees directly to ensure a seamless experience. Beyond day-to-day operations, you'll contribute to People Operations projects that improve how we work, giving you the opportunity to make a real impact from the start. This is a fully remote role, open to candidates located anywhere in the United States. It's an exciting opportunity for someone eager to learn, grow, and build a career in People Operations. Core Areas of Responsibility Payroll Support Assist in preparing and validating payroll to ensure accuracy and timeliness each pay cycle. Reconcile payroll data, investigate discrepancies, and escalate issues when necessary. Support quarterly and annual reporting, including audits and tax-related documentation. Partner with Finance and the People Ops team to ensure alignment between payroll, accounting, and reporting processes. Benefits & Compliance Support Provide first-line support for employee questions regarding health, dental, vision, FSA/HSA, 401(k). Assist with benefits enrollments, life event updates, and employer offerings by coordinating with external vendors. Conduct audits of benefits data to ensure accuracy in billing, eligibility, and payroll deductions. Support compliance activities, including ACA reporting, 401(k) audits, and state/federal requirements. Partner with brokers, vendors, and internal stakeholders to research and resolve benefits discrepancies. People Operations & Employee Support Respond to employee inquiries through the People Team ticketing system, ensuring accurate and timely resolution. Provide support across a wide range of People Operations workflows-including onboarding, offboarding, and transfers-by ensuring payroll, benefits, and employee data are accurate and up to date. This role also offers opportunities to contribute to process improvements and cross-functional projects. Maintain accurate employee records and documentation across HRIS, payroll, and benefits platforms. Support reporting and data needs by building and maintaining standard People Operations reports, assisting with audits, and ensuring leadership has accurate, timely insights into payroll, benefits, and employee data. Impact and Success Indicators In the first 90 days, you will: Learn payroll and benefits processes and begin supporting payroll preparation and validation. Respond to employee tickets with accuracy, professionalism, and care. Assist with benefits audits and compliance reporting to ensure accuracy and timeliness. Provide administrative support across key People Operations processes, ensuring accuracy, consistency, and a positive employee experience. In the first year, you will: Take ownership of recurring payroll and benefits support tasks with increasing independence. Build strong relationships with employees and internal partners by providing consistent, high-quality support. Contribute to process documentation and improvements that enhance scalability and efficiency. Develop a strong foundation in People Operations, preparing you for growth into more advanced roles. We're looking for someone with: 0-2 years of experience in HR, payroll, benefits, or administrative support (internships or related experience welcome). A self-starter with a go-getter attitude; eager to learn quickly and take on new responsibilities. Strong attention to detail, accuracy, and organizational skills. Interest in payroll, benefits, and HR operations, with a desire to learn and grow. Comfort working with HR systems, Google Suite, and reporting tools. Experience with Rippling, Zendesk, Asana, or Jira is a plus. Training will be provided to ensure you feel comfortable working with all our sy Strong communication skills and an employee-service mindset. Ability to handle sensitive employee data with discretion and integrity. Compensation & Benefits The salary range for this full-time, non-exempt role is an hourly compensation of $32.00 - $37.00/hr. The final offer is dependent on qualifications and experience. New hires can reasonably expect an offer between $65,000 and $77,000 on an annualized basis. Additional perks and benefits: Equity in a high-growth start-up Paid time off, including nine paid holidays and an additional Winter Office Closure from Christmas Day (Observed) through New Year's Day Comprehensive medical, dental, and vision coverage 401(k) Retirement savings options One-time $200 Work from Home reimbursement Annual $1,000 Productivity & Wellness Stipend to support your personal and professional goals Annual $500 subsidized company contribution to your healthcare FSA or HSA Paid parental leave Outreach Notice to Applicants We are thrilled that you're interested in joining our team! To ensure a consistent and equitable hiring process for all candidates, we kindly ask that you refrain from reaching out to current employees regarding the role, your application, or the interview process. Our talent acquisition team is committed to carefully reviewing all applications and will reach out directly if they decide to move forward. Ready to grow your career in HR? Apply today and help shape the employee experience at Two Chairs, where we're on a mission to transform access to mental health care. All applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

(Position can be in Boston or Remote US) We are seeking an experienced and strategic Global Payroll & Benefits Manager to lead and scale our payroll and benefits operations across a multi-national, multi-entity organization. This role is critical in ensuring accurate, timely, and compliant pay for all employees globally, with a strong emphasis on integrating payroll and benefit programs during M&A activity. The successful candidate will drive process optimization, manage key vendor relationships, and act as a strategic partner to HR, Finance, and leadership through periods of rapid growth and change. Responsibilities Global Payroll Leadership & Compliance Lead end-to-end processing of all multi-national and multi-state payrolls, ensuring 100% accuracy and on-time delivery. Maintain expert knowledge of federal, state, and international payroll laws, tax regulations, and labor practices. Oversee payroll financial integration, reconciliation, and audit processes, leveraging NetSuite (or comparable ERP) for reporting and compliance. Develop strong internal controls and maintain strict confidentiality of sensitive payroll and compensation data. Oversee payroll compliance and processing for Canada. M&A Integration & Harmonization Lead payroll and benefits integration for newly acquired companies, from due diligence through post-merger harmonization. Develop and execute detailed integration project plans, ensuring smooth transitions into existing payroll and benefits systems (e.g., Rippling). Collaborate with HR and Finance leadership to align compensation and benefits strategies across acquired entities, enhancing retention and minimizing integration risks. Benefits Strategy & Administration Manage administration of health, retirement, and other benefit programs, ensuring global consistency and compliance. Lead benefits onboarding for new hires and acquired employees, communicating benefit options effectively. Partner with brokers and vendors to evaluate and optimize benefit offerings, ensuring competitiveness and cost efficiency. Process & System Optimization Identify and implement continuous process improvements to enhance scalability and efficiency. Oversee implementation, upgrades, and integrations of HRIS and payroll systems (Rippling preferred) to streamline global operations. Qualifications 8+ years of progressive experience in payroll and benefits administration, including at least 3 years managing multi-entity or multi-national operations. Proven success leading payroll and benefits integration in active M&A environments. Expertise in integrated HRIS/Payroll systems (preferably Rippling) and ERP platforms (ideally NetSuite); advanced Excel and data analysis skills. In-depth understanding of U.S. and international payroll compliance, taxation, and reporting. Bachelor's degree in a relevant field; CPP or equivalent global payroll certification strongly preferred. Ten Great Reasons to Work at Verndale We are a rapidly growing company that is just as entrepreneurial today as when we were founded in 1998. We are relentlessly curious and enthusiastically solve our clients' complex business problems through technology, data, and design. We foster a culture that enables every person in the organization to do the best work of their career. We offer regular training and professional development to move careers forward. Client and employee satisfaction are our two most important business metrics. We celebrate and champion diversity, equity, and inclusion. We offer generous paid company holidays, vacation, and paid sick time to every employee starting on day one. We provide top-of-the-line benefits including health, dental, vision, 401K, LTD, STD, Life Insurance, EAP, HRA and more. We support a healthy work/life balance. We are fully remote enabled and embrace the evolving definition of the workplace. About Verndale Verndale is a digital experience agency dedicated to driving growth by helping businesses create meaningful human connections in an increasingly digital world. With offices in Boston, Montreal, Los Angeles, Quito, and hubs across the Americas, we partner with marketing and technology leaders to deliver personalized web, mobile, and ecommerce solutions that elevate customer experiences. At Verndale, we thrive on collaboration and innovation, offering a full range of services that span strategy, design, development, personalization, SEO, analytics, and digital advertising. We celebrate diversity and inclusion, striving to create a climate of respect essential for both individual and company success. If you're ready to be part of a passionate team dedicated to making an impact and driving growth, we invite you to explore a career at Verndale. Compensation & Benefits $100,000 - $150,000In accordance with applicable law, the above salary range provided is Verndale's reasonable estimate of the base salary for this role. The actual amount may vary, based on non-discriminatory factors such as location, experience, knowledge, skills and abilities. In addition to salary, Verndale also offers a competitive benefits package. Verndale is proud of the fun, diverse, and respectful company environment we enjoy on a daily basis. Competitive compensation and comprehensive coverage for medical, dental, life, disability and a 401(k) savings plan are offered to all full-time employees. Ample company paid holidays and personal time off make having a work-life balance possible. For some roles, remote work is a definite possibility; we believe in hiring the best and keeping our own happy and motivated. Verndale is an Equal Opportunity Employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

The Harvard Group is looking for the right individuals who have the desire to earn a great living, work a flexible schedule and provide solutions for wealth preservation and creation to families and individuals. You can make a huge impact on your community and future by educating, advising and servicing clients to improve their quality of life. This is a 1099 position and is commission based with regular bonuses, and residuals. First year compensation, meeting on target goals is $100k+ In this role, you will be working with business owners, HR managers, and high level executives. You will be responsible for assisting them with selecting and creating a benefits package, you will then assist with enrolling their employees in the benefits. You will be responsible for networking, and generating leads, as well as working with provided leads lists, call in leads, live transfer leads, and cross selling our existing book. As a Harvard Group B2B Benefits Advisor, you will be provided with award winning training, company provided leads and ongoing support of the latest technology. These Harvard Group benefits lead to numerous Agent opportunities such as: Six Figure Income Potential Production Based Rewards - Numerous production-based award trips and incentives Advancement Opportunities Desired Skills and Experience: Our sales teams have been built with individuals from various backgrounds, many of whom did not have previous sales or insurance experience. Experience is not a requirement, but a plus. Our comprehensive training program will assist those that are unlicensed in attaining necessary credentials, which is a short and easy process. We do find, however, that our top sales performers all have the following skills and abilities: Motivated and goal-oriented A professional presence and demeanor A dedication to customer service Ability to travel in state Experience with prospecting, networking and/or new business development Passion for making a difference in the community Stable work history Excellent communication and time management skills Coachable and competitive spirit Ability to earn client trust, along with excellent relationship management skills We offer: Competitive commission package with bonus! The ability to create a residual income-an opportunity for a lifetime income. Regular bonus incentives Unparalleled training program and mentoring program with top veteran leadership. Company provided leads lists, inbound leads, live transfer leads, and opportunity to cross sell our existing book Potential for remote days once fully trained and meeting goals CRM system, ongoing carrier training, networking opportunities, and much more! Assistance with obtaining state licenses as needed Earn what you're worth, make a difference in people's lives, and have a great time while you do it! Responsibilities Ability to network and develop leads Use lead lists to establish contact and schedule appointments Meet with prospective clients Meet with existing clients to perform annual reviews Must conduct phone prospecting, face-to-face prospecting and through social media efforts Conduct sales presentation with the intent of selling an insurance product Provide claim assistance to clients Solicit referrals from clients Qualifications Must be coachable Insurance license is a plus but not required Ability to pass a background check Ability to use a computer Demonstrate great customer service skills Excellent presentation skills Reliable transportation to meet with prospective and existing clients Above average analytical skills to determine prospective client needs

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. Pharmacy Benefit Manager (PBM) Market Regulation Compliance Consultant Position is work from home (USA) Risk & Regulatory Consulting, LLC Specific Duties and Responsibilities: Assess PBM compliance with state and federal laws. Understanding of the PBM operations in relation to the pharmaceutical supply chain is essential. Evaluate PBM contracts with health plans and pharmacies to determine if they contain discriminatory or non-compliant provisions Perform comparative reviews of MAC pricing lists/contracts Conduct reimbursement methodology reviews, pharmacy audit reviews and network adequacy reviews Validate and analyze the quarterly and annual data reports Monitor PBM marketplace activities and trends Document in writing findings and reports of examinations, as needed Prepare and present training on such topics Participate in practice development activities with state and federal state agencies Requirements: Must have 5+ years of PBM operational and/or compliance/internal audit experience and prior consulting experience in healthcare, managed care, or PBM industries and working knowledge of Pharmacy Benefit Managed Care business or PBM experience Bachelor's Degree in Business, Risk Management, Accounting, Finance or applicable fields Ability to interact effectively across department lines and with all levels of management Must understand the fundamentals of the pharmaceutical supply chain, Maximum Allowable Cost (MAC) pricing, national average drug acquisition cost (NADAC) reimbursements, spread pricing, and pharmacy claims and balancing clinical, regulatory, pharmaceutical industry issues. Proficient at using Microsoft Office (Word, Excel, Access, PowerPoint, and Outlook) Effective written and oral communication skills Regulatory experience is a plus Strong analytical abilities and attention to detail Self-directed and the ability to problem solve in a positive, productive manner Strong communication skills, collaborative, adaptable to changing priorities and ability to execute on tight deadlines Strong team orientation and the ability to work with a variety of people Must be comfortable doing presentations and conducting phone calls with multiple clients and team members Travel as needed, minimal Preferred IRES Designation such as Certified Insurance Examiner, Accredited Insurance Examiner or Market Conduct Management or a certified PBM designation. Risk & Regulatory Consulting, LLC (RRC) was formerly a business segment of RSM US LLP (formerly McGladrey) until 2012 when the separate legal entity was formed. RRC is a strategic business partner with RSM providing actuarial and insurance industry consulting services to RSM clients. Risk & Regulatory Consulting, LLC (RRC) is a national, leading professional services firm dedicated to providing exceptional regulatory services to clients. With over 100 experienced insurance professionals located in 22 states, we believe RRC is uniquely positioned to serve state insurance departments. We offer services in the following regulatory areas: financial examinations, market conduct examinations, insolvency and receiverships, actuarial services and valuations, investment analysis, reinsurance expertise, market analysis and compliance, and special projects. We are a results oriented firm committed to success that builds long term relationships with our clients. RRC is managed by eight partners and our practice includes full time professionals dedicated to our regulatory clients. We are focused on listening to your needs and designing customized examination, consulting, and training solutions that address your needs. We bring multiple service lines together to provide superior and seamless service to our clients. We are committed to training our customers and our team. We have developed various comprehensive in house training programs that have been tailored to meet the needs of our regulatory clients. We offer competitive pricing, outstanding experience, credentials and references. RRC is an active participant in the NAIC, SOFE, and IRES. At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $69,800 - $132,000 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Finance Job Sub Function: Tax Job Category: Professional All Job Posting Locations: New Brunswick, New Jersey, United States of America Job Description: Johnson & Johnson is seeking an experienced Associate Compensation & Benefits Tax Counsel. This role is located in New Brunswick, New Jersey. This position reports to the VP Compensation & Benefits Tax Counsel. The candidate will provide high level technical tax and legal advice to management in the administration of the company's worldwide employee compensation and benefit plans. Incumbent is responsible for ensuring compliance with laws and regulations applicable to employee compensation and benefits. Specifically, incumbent will advise management regarding tax and legal requirements in areas including qualified retirement plans, stock based compensation, employee welfare benefit plans, employee fringe benefits, mergers, acquisitions & divestitures, plan asset investments, and executive compensation matters. The Associate Compensation & Benefits Tax Counsel will also advise on payroll withholding and reporting matters and other global employee compensation and benefits matters. Remote work options may be considered on a case-by-case basis and if approved by the Company. Position Requirements: A Juris doctor degree from an accredited law school is required. A minimum of one active state (or District of Columbia) bar admission is required. A minimum of 10 years of experience at a law firm, accounting firm and/or major corporation advising clients or management on a wide variety of employee compensation & benefits tax and legal matters is required. Working knowledge of the provisions of the Internal Revenue Code applicable to the taxation of employee compensation and benefits and of the Employee Retirement and Security Act of 1974 (ERISA) is required. Experience advising on compensation and benefits matters in mergers, acquisition, and divestiture transactions is required. Experience advising on plan asset investment matters is required. Incumbent will also require excellent business partnering and communication skills - specifically the ability to communicate highly technical matters to management whose knowledge may be more general. Preferred Requirements/Competencies: Exposure to and general knowledge of the laws of some major non-U.S. jurisdictions with respect to employee compensation and benefit matters, reporting and withholding, and employee location compliance are preferred. ▪ The expected base pay range for this position is $173,000 to $300,000. - The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar/performance year. Bonuses are awarded at the Company's discretion on an individual basis. Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short and long-term disability, business accident insurance, and group legal insurance. ▪ Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). ▪ This position is eligible to participate in the Company's long-term incentive program. 6 ▪ Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: - Vacation - 120 hours per calendar year - Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year -Holiday pay, including Floating Holidays -13 days per calendar year - Work, Personal and Family Time - up to 40 hours per calendar year -Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child - Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year - Caregiver Leave - 80 hours in a 52-week rolling period 10 days - Volunteer Leave - 32 hours per calendar year - Military Spouse Time-Off - 80 hours per calendar year Additional information can be found through the link below. For additional general information on Company benefits, please go to: - ********************************************* Required Skills: Preferred Skills: Agility Jumps, Audit Management, Consulting, Critical Thinking, Fiduciary Liability, Financial Analysis, Financial Reports, Financial Risk Management (FRM), Financial Trends, Leadership, Organizing, Process Optimization, Program Management, Tax Advising, Tax Compliance, Tax Management, Transparency Reporting The anticipated base pay range for this position is : 173000-300000 Additional Description for Pay Transparency:

Note: This is a remote opportunity. Make a Bigger Impact in Benefits Leadership! Are you a seasoned benefits leader who thrives in complex, client-facing environments? We're seeking a Senior Benefits Manager to lead our benefits team in delivering innovative, compliant, and client-centered solutions. In this role, you'll not only oversee the administration of multiple benefit plans but also bring a client-focused perspective to designing, implementing, and optimizing programs that meet diverse client needs. Why choose us? Wage is $85,000 - $100,000/year| Credit given for experience Great Benefits Available How You'll Contribute: Lead and mentor a high-performing team of benefits professionals, fostering growth, collaboration, and service excellence. Manage and administer multiple benefit plans across varied client groups, ensuring accuracy, compliance, and strategic alignment. Serve as the primary escalation point for clients, providing consultative guidance and resolution with a customer-first mindset. Partner with brokers, carriers, and vendors to negotiate, implement, and continuously improve benefits offerings. Ensure full compliance with federal and state regulations, while staying ahead of industry shifts to implement best practices. Provide oversight of customer service operations, ensuring responsiveness and client satisfaction. What We're Looking For: Bachelor's degree in Human Resources, Business Administration, or related field. 7-10 years of progressive experience in benefits management, ideally with direct experience handling multiple, complex plans. 6+ years of people leadership, with proven success managing teams of 5 or more. Strong track record of direct client interaction, benefits consulting, and issue resolution. Hands-on expertise with benefits technology platforms and HRIS (UKG Ready preferred). Deep knowledge of ERISA, COBRA, HIPAA, FMLA, ADA, and other applicable laws. CEBS certification strongly preferred. Prior experience in a PEO or HR Shared Services environment is a plus. Benefits Available: Health insurance with company paid premium for employee only coverage FSA and HSA options available Company paid dental insurance for employee only coverage Company paid life insurance Company paid short- and long-term disability insurance A 401K plan with company match and safe harbor contribution Paid Time Off Additional ancillary benefits including Vision, Critical Illness, Voluntary Life/AD&D, and Accident Join us in reshaping the future of HR services! To apply, please complete the required questionnaire. We accept applications on a rolling basis. We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws. We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants. Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position's essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position. E-Verify Participation Procare HR participates in E-Verify. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

It's an exciting time to join the WellSense Health Plan, a growing regional health insurance company with a 25-year history of providing health insurance that works for our members, no matter their circumstances. Job Summary: Responsible for the daily supervision of the Coordination of Benefits (COB) team. This may include distributing daily assignments and monitoring the performance and productivity of the Coordination of Benefits team. Implements policies and procedures and resolves complex issues to ensure accuracy and cost effectiveness. Maintains compliance with state and federal requirements. Supports the Manager in day-to-day operations and focused initiatives. Functions as the liaison between providers and Plan staff as it relates to Coordination of Benefits. Our Investment in You: · Full-time remote work · Competitive salaries · Excellent benefits Key Functions/Responsibilities: · Supervises all activities of the COB staff. · Monitors and evaluates the quality, timeliness and accuracy of department processes including claims, appeals, phone calls and COB Medicare files. · Monitors and evaluates metrics and quality reports and develops actions plans in conjunction with HR as needed. Maintains appropriate reporting to assure compliance with all departmental standards and policies. · Maintains current, in-depth knowledge of all WellSense benefits, provider network development, contract, configuration issues, Medicaid and Medicare billing practices. · Responsible for maintaining accurate and consistent updated OPL policies, processes and procedures and related training manuals. · Participates in staff hiring, work allocation and scheduling, training and professional development, performance management and related supervisory activities. · Collaborates with other department supervisors in the planning, development and coordination of department specific and cross-functional initiatives. · Facilities team meetings. · Collaborates with other departments to resolve operational issues. Supervision Exercised: · Supervises staff of 10-20 people Supervision Received: · Indirect supervision is received weekly Qualifications: Education: · Bachelor's Degree in Health Care Administration, Business related field, or an equivalent combination of education, training, and experience is required. Experience: · 6 or more years of experience in a managed care, healthcare, or managed care setting is required. · A minimum of 3 years in a leadership role or equivalent training, mentoring, and directing others. Preferred/Desirable: · Experience working in a Manage Care Organization for Mass Health desired. · Experience two (2) years Facets/QNXT (TriZetto) Certification or Conditions of Employment: · Pre-employment background check Competencies, Skills, and Attributes: · Detailed knowledge of COB payment methodologies, order of benefit determinations, Medicare & Medicaid eligibility rules and industry standard COB practices. · Strong investigative, analytic and negotiation skills. · Strong working knowledge of Microsoft office products including Word, Excel, and Outlook required. · Proficiency in the use of OnBase, Crystal Reports and Facets claim processing system preferred. · Excellent communication and interpersonal skills with the ability to lead others. · Ability to successfully plan, organize and manage projects. · Ability to meet deadlines, multi-task and use appropriate judgment to solve day to day issues. · Detail oriented with effective problem solving skills. · Ability to adapt with complex changes within the industry. · Proven history of excellent customer service outcomes. · Ability to train subordinate staff required with the ability to lead and direct others. Working Conditions and Physical Effort: · Regular and reliable attendance is an essential function of the position. · Work is normally performed in a typical interior/office work environment. · No or very limited physical effort required. · No or very limited exposure to physical risk. About WellSense WellSense Health Plan is a nonprofit health insurance company serving more than 740,000 members across Massachusetts and New Hampshire through Medicare, Individual and Family, and Medicaid plans. Founded in 1997, WellSense provides high-quality health plans and services that work for our members, no matter their circumstances. WellSense is committed to the diversity and inclusion of staff and their members. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. WellSense participates in the E-Verify program to electronically verify the employment eligibility of newly hired employees

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Benefits Advisor (Mid-Level), specializing in Leaves and Programs, you will be a key resource for our employees navigating important life events. You will manage leave programs, vendor relationships (i.e. our onsite child development center), communications, and annual enrollment fairs, ensuring a smooth and supportive experience for USAA employees. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in the San Antonio, TX office location. Relocation assistance is not available for this position. What you'll do: Leave programs subject matter expert. Vendor and program relationship manager. Onsite services support to include managing onsite child development center relationship. Back-up care program management. Leads communication efforts across the benefits team, builds relationship with Association communications subject matter experts. Manage the MyTotalRewards portal. Event planning, coordinates all Annual Enrollment Fairs across all campuses. Provide expert mentorship in the design, development, and administration of employee benefit plans. Support the daily operations of benefit programs, ensuring they meet all legal and contractual requirements. Analyze trends and data to identify and solve benefit-related issues, finding the best solutions for the organization and employees. Help resolve sophisticated issues related to employee benefit programs. Ensure that benefit programs and vendors align with the company's overall Total Rewards philosophy. Assess vendor performance and ensure contracts deliver excellent service to employees. Collaborate with partners to improve and refine employee benefit program goals. Evaluate how well benefit programs are working and the impact of changes made. Ensure benefit programs follow all applicable laws and regulations, staying ahead of changes that may affect offerings. Research and analyze program changes to maintain compliance with federal regulations. Participate in benefit-related projects and initiatives, working on cross-functional teams. Coordinate with collaborators to create and implement systems and processes that support benefit projects. Help implement communication strategies for benefit plans, including updates on open enrollment, pricing, and plan details. Analyze costs and identify ways to minimize expenses and improve efficiency, while also assessing the financial impact of programs. Identify, assess, and handle risks associated with benefit programs, following all risk and compliance policies. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in employee and retiree benefit plans, programs and services, to include health & welfare (self & fully insured programs), retirement benefits, experience in benefits supplier management, plan design, requirements development, program implementation, strategic communications, regulatory compliance, day-to-day administration and operations. Experience leading and/or running projects/programs. Solid understanding of data analysis tools and techniques. Understanding of outsourced benefits administration and how to provide oversight of outsourced functions and programs. Experience with documenting processes and identifying required controls; to include recommending and implementing solutions and responding effectively to critical inquires and complaints. Working knowledge of defined benefit and defined contribution plans, deferred compensation and Health and Welfare plans. Proficient knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint. Knowledge of federal laws, rules, and regulations to include: ERISA, COBRA, HIPAA, ACA, FMLA. What sets you apart: Experience leading and/or implementing Benefits communication strategies. Strong vendor management experience (assessing SLOs, issue management). Experience with corporate Military Leave programs. Ability to work autonomously as well as with direction. Expert verbal and written communication skills. Compensation range: The salary range for this position is: $77,120.00 - $147,390.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The Benefits Manager, Americas will manage and administer Slalom's health, well-being, and support programs across the Americas, spanning the U.S., Canada, Mexico, and Colombia. This includes oversight of life, health, disability, leave, retirement, voluntary benefits, wellness, and related processes. The person in this role will partner with HR, finance, operations, legal, and external vendors to deliver, and evolve benefits programs that support our team members at work and at home, while ensuring compliance with local regulations, controlling costs, and driving a positive employee experience. What You'll Do Program Implementation & Operational Delivery * Lead the execution and implementation of health, well-being, leave, retirement, and voluntary benefit programs across the Americas region, ensuring alignment with global program designs and strategies. * Translate global and enterprise benefits strategies into regional execution plans, timelines, and deliverables. * Manage program launches, renewals, vendor transitions, and system integrations to deliver seamless employee experiences. * Partner closely with HR PBPs, HR Operations, Legal, Finance, and external vendors to ensure that regional program implementation meets local compliance, regulatory, and market requirements. * Develop implementation documentation, project plans, and process maps to ensure consistent delivery across all countries in scope. * Monitor and evaluate program effectiveness post-launch, recommending enhancements or operational adjustments based on data insights and feedback. Operations & Administration * Oversee day-to-day administration of benefits across the Americas: enrollments, eligibility changes, terminations, leave of absence management, disability, claims escalations, vendor liaison, etc. * Manage HRIS/BenAdmin system(s); ensure data integrity, process automation, and system enhancements. * Drive the benefits open enrollment cycle (planning, communications, renewal, implementation) across all markets. * Ensure operational consistency, and harmonize where feasible, while accommodating local requirements (currency, legal, tax, regulatory). * Oversee claims appeals and escalations, coordinate resolution, and monitor vendor performance. Compliance, Governance & Risk * Stay current with local, regional, and national laws/regulations affecting benefits, leave, wellness, retirement, and related domains in each country. * Lead the preparation and submission of required regulatory filings, disclosures, and compliance reporting (e.g., ACA in US, provincial requirements in Canada, local mandates in Mexico/Colombia). * Partner with legal and external counsel on regulatory change impacts, audits, and risk mitigation. * Ensure vendor agreements, SLAs, and contracts align with compliance and risk requirements. Stakeholder Engagement & Communication * Serve as the subject matter expert to HR business partners, executives, finance, legal, and managers on benefit programs, issues, and changes. * Design and deliver compelling communications (written, virtual/in-person workshops, FAQs, toolkits) to help employees understand and engage with their benefits. * Develop and deliver training for HR, managers, and other stakeholders about benefits, leave, compliance, and policy changes. * Monitor, measure, and report on benefits performance, utilization, satisfaction, cost trends, and key metrics (e.g. benefit uptake, claims ratios, leave usage, vendor performance). Team Leadership & Development * Supervise direct reports (e.g. Sr Benefits Analysts & Benefits Analysts), ensuring clarity in roles, performance expectations, and growth paths. * Coach and mentor team members, provide regular feedback, support their development, and align them to Slalom's core competency model. * Promote a culture of continuous improvement: identify process efficiencies, innovation, lessons learned and share best practices across regions. Culture, Growth & Impact * Embed Slalom's values and core competencies in the way benefits are designed, communicated, and delivered. * Participate actively in Slalom's internal events, learning initiatives, and cross-functional strategy. * Contribute to shaping the broader People strategy: support total rewards, retention, inclusion, engagement, and future-of-work decisions. * Lead pilot programs or new benefit experiments, gathering feedback and scaling successful initiatives. What You'll Bring Must-Haves: * 8-12+ years of progressive experience in benefits or total rewards, ideally across multiple countries. * Strong technical grasp of benefits, leave, well-being, and retirement administration. * Experience with compliance across multiple jurisdictions (Americas focus). * Expertise in HRIS/BenAdmin systems (Workday, ADP, etc.). * Strong analytical, problem-solving, and stakeholder management skills. Nice-to-Haves: * Prior experience in Latin America and/or Spanish/Portuguese fluency. * Experience in consulting, agile, or matrixed environments. * Familiarity with data visualization tools (Power BI, Tableau). * Certifications such as CEBS, PBP, or SHRM-SCP. * Background leading distributed or remote teams. About Us Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all. Compensation and Benefits Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance. Slalom is committed to fair and equitable compensation practices. For this position, the targeted base salary range is $113k-156K. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time. We will accept applications until November 17th or until the position is filled. EEO and Accommodations Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact ****************************** if you require accommodations during the interview process.

Primary Duties and responsibilities Analyzes eligibility for and approves or denies the payment of active long-term care claims (analyzes and processes client bills, establishes new independent providers, prepares for annual review, and other transactions applicable to active claims). Assist in determining provider eligibility as it relates to individual insureds' plan of care by gathering information about the insured's medical function and cognitive status. Determines applicability of benefits claimed by interpreting state and contract variations. Responds to questions from incoming insureds or representative's phone calls and emails regarding requests for information needed for ongoing long term claim administration Communicates both verbally and in writing with Insureds and their representatives, Field Force, medical practitioners and related service providers, attorneys, other insurance companies, and divisional resources which involve negotiation and conflict resolution. Preserves Northwestern Long Term Care's image and reputation in the approval or denial of benefits despite difficult and delicate circumstances. May be called upon for project and committee work as a Subject Matter Expert (SME), including the development of process improvements. Update standard work as requested. Support co-workers to meet the goals of the team and division. Discuss any identified process improvements ideas with leadership to determine feasibility. This role involves managing a queue of incoming phone calls, which includes direct client interactions a minimum of 16 hours per week. Qualifications Healthcare background desirable Bachelor's degree or equivalent combination of education and work experience will be considered Experience with Long Term Care or insurance claims desirable Strong written and verbal communication skills required Strong technology skills required Demonstrated initiative and strong support of team results High degree of analytical skills, personal organization, and time management Strong client focus and customer service skills Ability to deal with ambiguity and maintain a positive outlook in the face of change Ability to identify process improvement opportunities. Compensation Range: Pay Range - Start: $48,580.00 Pay Range - End: $90,220.00 Geographic Specific Pay Structure: Structure 110: $53,410.00 USD - $99,190.00 USD Structure 115: $55,860.00 USD - $103,740.00 USD We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Payroll & Benefits Manager (Human Capital Management Manager) (250008T6) Organization: MedicaidAgency Contact Name and Information: ******************************** Unposting Date: Dec 7, 2025, 11:59:00 PMWork Location: Lazarus 4 50 West Town Street Columbus 43215Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $39.22/hour Schedule: Full-time Work Hours: 8:00 am - 5:00 pm Classified Indicator: ClassifiedUnion: Exempt from Union Primary Job Skill: Human ResourcesTechnical Skills: Payroll/Benefits Administration, Payroll, BenefitsProfessional Skills: Attention to Detail, Coaching, Leading Others, Time Management Agency OverviewAbout Us:Investing in opportunities for Ohioans that work for every person and every family in every corner of our state is at the hallmark of Governor DeWine's agenda for Ohio's future. To ensure Ohio is “the best place to live, work, raise and family and start a business,” we must have strong schools, a great quality of life, and compassion for those who need our help.Ohio Department of Medicaid plays a unique and necessary role in supporting the governor's vision. As the single state Medicaid agency responsible for administering high-quality, person-centric healthcare, the department is committed to supporting the health and wellbeing of nearly one in every four Ohioans served. We do so by:Delivering a personalized care experience to more than three million people served.Improving care for children and adults with complex behavioral health needs.Working collectively with our partners and providers to measurably strengthen wellness and health outcomes.Streamlining administrative burdens so doctors and healthcare providers have more time for patient care.Ensuring financial transparency and operational accountability across all Medicaid programs and services.Job DescriptionWhat You Will Do at ODM:Office: Chief of StaffBureau: Human ResourcesClassification: Human Capital Management Manager (PN 20102578) Job Overview:The Ohio Department of Medicaid (ODM) is seeking an experienced Payroll & Benefits professional to direct the implementation of payroll and benefits processing, absence management, and wellness initiatives. As the Payroll & Benefits Manager, your responsibilities will include:Supervising payroll and benefits staff.Assisting agency management staff with payroll, absence management issues, and providing technical assistance.Advising payroll and benefits staff on complex Payroll, Disability, FMLA, Health Benefits, and Wellness questions/issues.Assisting agency managers and staff with timekeeping issues.Managing bi-weekly payroll processing, including system interfacing from Kronos to OAKS.Coordinating health and wellness events (e.g. health fairs, flu clinics, biometric screenings).Providing oversight of timekeeping and payroll issues and auditing payroll entries to ensure compliance.Interpreting human resources policies and rules and providing technical advice regarding Ohio Administrative Code (OAC), Ohio Revised Code (ORC), Federal Rules and Regulations (e.g. ADA, FMLA).Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.Qualifications4 yrs. exp. in human resources. -Or completion of undergraduate core program in human resources, business or public administration; 24 mos. exp. in human resources which included 12 mos. exp. in supervisory &/or management principles & techniques. -Or 12 mos. exp. as Human Capital Management Senior Analyst, 64613. -Or equivalent of Minimum Class Qualifications For Employment noted above. Job Skills: Human ResourcesTechnical Skills: Benefits, Payroll, Payroll/Benefits AdministrationProfessional Skills: Attention to Detail, Leading Others, Coaching, Time ManagementSupplemental InformationCompensation is as listed on the posting unless required by legislation or union contract.This position is overtime exempt.Travel required, as needed. Must provide own transportation. Or, in order to operate a state vehicle, you must have a valid driver's license from state of residence.Resumes and/or attachments are not reviewed. Therefore, please provide detail in the work experience section of your application.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

Job Description This opportunity supports professionals seeking a flexible home-based schedule with meaningful work. You'll help clients compare different financial protection plans during virtual calls. You will connect with warm leads and move them smoothly through the enrollment process. What We Provide Training & mentorship (no experience required) Access to reputable insurance carriers Optional third-party benefits and incentive opportunities Remote work with flexible scheduling Trips, bonuses, and optional benefits are performance-based and not guaranteed. Requirements Life Insurance License (or willing to obtain - state timelines vary) Authorized to work in the U.S. Must pass a background check Self-motivated and comfortable working independently Prior sales, service, or leadership experience is helpful but not required Compensation Commission paid directly by partnered carriers Earnings are based on individual sales performance Opportunities for higher commission tiers and bonuses based on results How to Apply If you're looking for a flexible, sales-driven career helping families protect their financial future, apply today to schedule a short introductory call.

When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: + Award-winning culture + Inclusion and diversity as a priority + Performance Based Incentive Plans + Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability + Generous PTO (including paid time to volunteer!) + Up to 9.5% 401(k) employer contribution + Mental health support + Career advancement opportunities + Student loan repayment options + Tuition reimbursement + Flexible work environments **_*All the benefits listed above are subject to the terms of their individual Plans_** **.** And that's just the beginning... With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! **General Summary:** Minimum starting hourly rate is $22.00 The Customer Benefit Advisor (CBA) I is the entry level in a three-level career path. A CBA I is a critical first point of contact for our customers. To be successful in this role, the incumbent is responsible for demonstrating exceptional customer service for business serviced by Unum/Colonial Life. It is critical to provide accurate information on benefits, claims, and or policy administration with minimal operational oversight. Incumbents in this role will be tasked with compiling information for multiple product types, from multiple systems, and providing responses to customers that are thorough, clear, and concise. All work is carefully performed according to established protocols/procedures. In this role, incumbents must demonstrate a willingness to provide strong customer service - providing accurate information to customers, expressing appropriate empathy, and resolving customer issues where appropriate. This position requires the use of multiple system applications and administrative processes. While service is focused on our external customers, this position is responsible for creating detailed/appropriate documentation for our internal cross-functional business partners. In addition to providing excellent customer service in accordance with established standards, incumbents will need to demonstrate proficiency in individual metrics (i.e. accuracy, post-interaction surveys, average handle time, after call work, schedule adherence, etc.) that are in line with pre-set expectations and drive results for the Customer Contact Center. **Principal Duties and Responsibilities** + Be the customers' first line of sight (advisor) by being available to assist via multiple avenues of communication with timely and accurate information regarding policy and coverage-related questions. + Meet or exceed company goals and metrics to guarantee the best experience for customers. + Be open and motivated by feedback and guidance to be at your best for customers. + Protect customers' privacy (both internal and external) and reassure them with empathy and professionalism. + Be available to work a regularly assigned shift between the hours of 8:00 am and 8:00 pm Eastern time Monday-Friday. + Reliable attendance in accordance with contact center attendance guidelines. + Successfully complete all required training and associated support periods. + Ability to obtain information from multiple systems and relay to customers in a seamless manner. + Follow all documented processes/workflow to enhance customer service and reduce customer effort/operating efficiency. + Utilize resources and tools to accurately respond to customer inquiries. + Demonstrate a passion for the values outlined in value statements. + May perform other duties as assigned. **Job Specifications** + 1 year customer service experience preferred, with a strong preference that the experience be in the insurance/healthcare/medical/financial field or equivalent area. + Highschool diploma or GED required. + Successful completion of Contact Center training program, including demonstrating phone proficiency and passing required knowledge checks. + A passion for helping customers and exceeding their expectations with high integrity. + Answering customer inquiries, translating documents and acting as an interpreter for English and Spanish languages. + Excellent verbal and written communication skills with the ability to flex your communication style to best meet the needs of customers, both in English and Spanish. + Enthusiasm for working in a fast-paced, structured environment, answering numerous inquiries for customers at their greatest time of need. + Strong computer and multi-tasking skills as well as the ability to confidently work in multiple systems with dual monitors. + Familiarity with Microsoft applications such as Outlook, Word, and Excel. + Intellectual curiosity and a desire to continually learn and grow. + An excellent work ethic and ability to adapt and work successfully in a continually changing environment. + Dependability - being available when needed by teammates and customers. + Comfortable with video communications via MS Teams throughout the day to communicate with teammates and leadership face to (virtual) face. + Must meet attendance requirements and in office expectations when applicable. ~IN3 \#LI-LM2022 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $36,000.00-$62,400.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum

The Benefits Manager plays a critical role at the ASPCA, supporting disability and absence management and overseeing the Benefits team's communications strategy. Who We Are Our People ARE the ASPCA. The People team (HR) at the ASPCA enables the organization to thrive by empowering and valuing every team member and providing an exceptional workplace across our varied disciplines. To make the greatest impact on animals, we must support the people who do the work, so our staff feel investment from the organization and can effectively prioritize and engage with our mission, work together, and develop necessary skills and capabilities, so we can successfully serve the ASPCA's guiding vision that the United States is a humane community in which all animals are treated with respect and kindness. What You'll Do The ASPCA's Benefits team, part of our People team, works to ensure our people have thoughtfully designed employee benefit plans and time off policies, and skillfully administers requests for leaves of absence and workplace accommodations. The Benefits Manager supports these efforts by creating and executing communications strategies to elevate staff understanding of our benefits plans and programs, incorporating multiple communications channels and media to reach staff with different work environments and learning styles, and by administering leave and accommodation requests. This person will apply research and benefit plan requirements, engage in critical thinking, deploy emotional intelligence, and exercise sound judgment to support a complex workforce, frequently shifting between managing communications and processes for the full organization and one-on-one interactions with employees and managers, and always balancing empathy, confidentiality, professionalism, objectivity, and discretion. The Benefits Manager reports directly to the Senior Director, Benefits and has no direct reports. Where and When You'll Work This position is based at the ASPCA's 8th Avenue office in New York, NY but does not require full-time onsite work; the role allows for flexibility to work from home to the extent approved by the manager and Department Head. This position is generally expected to work Monday - Friday, approximately during standard business hours in the Eastern time zone and specifically be available by 9:00 AM ET on Monday mornings. This position requires the ability and willingness to report to ASPCA locations in New York, NY up to about 1-2 days per week, and travel up to 5% annually (1-2 trips per year), as needed. What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. The target hiring range for this role is $83,000 - $88,000 annually. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: Affordable health coverage, including medical, employer-paid dental, and optional vision coverage. Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you. Competitive financial incentives and retirement savings, including a 401(k) plan with generous employer contributions - we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year. Robust professional development opportunities, including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Responsibilities: Responsibility buckets are listed in general order of importance, and include but are not limited to: Benefits Outreach and Communications Develop and execute the benefits communication strategy, including advance planning for required disclosures and annual events; designing campaigns to promote enhancements and engage staff; and employing flexibility to address unplanned developments such as new legal requirements and vendor changes. Maintain multiple communication channels for engaging employees and providing information, including comprehensive Workvivo pages and group updates, frequent features in the Scoop (the ASPCA's internal staff newsletter), emails, videos and webinars, flyers, mailings, etc., ensuring information is accurate, complete, and up-to-date, and content is user-friendly, accessible, and engaging. Draft and design all-staff emails, working with Benefits teammates and the Internal Communications team to finalize copy and coordinate timing for distribution. Work with vendors to obtain and leverage education materials and tools to maximize employee participation and engagement; maintain all-staff Box folders and ensure benefits materials on benefit plans and programs stay up-to-date; manage incoming physical mail at the ASPCA's 8th Avenue office from benefit plan vendors and others. Partner with teammates on project planning and execution for annual benefits open enrollment, including communication and outreach, Workday testing, fielding questions, and assisting with enrollment follow-up; create and update benefits orientation e-learning for new hires and summaries for prospective employees. Disability and Absence Management Administer employee requests for leaves of absence and workplace accommodations, including correctly identifying and applying applicable laws, providing required forms and notices, maintaining timely communication with employees and managers, and ensuring complete and accurate documentation of the interactive process. Manage the interactive process for employee requests, appropriately balancing legal requirements, employee support, operational needs, and other relevant considerations, and maintaining discretion, confidentiality, and professionalism in all employe and manager interactions. Handle claims for disability and state paid family and medical leave (PFML) benefits, manage continuous and intermittent leaves and wage replacement in Workday, and document pay information for the Payroll team. Help identify and connect employees with supportive resources and educate managers on resources to share with team members in need of support. Create and maintain Workvivo content, job aids, and other communications related to time off, leave of absence, and workplace accommodation policies and processes. Other Duties Back up Benefits teammates, including the other Benefits Manager, as needed. Engage in full People team, Benefits team, and cross-functional meetings and events. Support cross-functional work that impacts or involves employee benefits or absence management. Work on special projects as assigned by Senior Director, Benefits or Vice President, People. Qualifications Working knowledge of benefit plan administration and related laws and regulations, including but not limited to the Employee Retirement Income Security Act (ERISA) and the Internal Revenue Code (IRC). Proficiency with disability and absence management, including leaves of absence and workplace accommodations, and strong understanding of applicable laws and regulations, including but not limited to the Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), Pregnant Workers' Fairness Act (PWFA), and state leave laws. Strong interpersonal and customer service skills; must be comfortable interacting with all levels of employees and be able to maintain strict confidentiality of sensitive information, balance empathy with objectivity and professionalism, and use an assertive yet tactful approach in difficult situations. Effective oral and written communication skills, including the ability to explain complex, technical information to various audiences in an accessible way and integrate visual design principles into communications. Strong critical thinking and decision-making skills, ability to synthesize feedback from multiple parties and integrate research and evidence into problem-solving. Strong organization and time management skills, ability to manage multiple workstreams and deadlines in a fast-paced, ever-changing environment, while maintaining attention to detail, and ability to learn and use technology to streamline processes and automate tasks. Ability to work independently with minimal supervision and collaborate as part of a team. Ability to exemplify ASPCA's core values, behavioral competencies, and commitment to diversity, equity, and inclusion. Education and Work Experience BA/BS degree or equivalent professional experience required, benefits and/or absence management certifications preferred At least 3 years of benefits administration and/or absence management experience required Some direct experience with both operating employe benefit plans (health and welfare, retirement plans, Section 125 plans, etc.) and administering requests for leaves of absence and workplace accommodations required Proficiency with Microsoft Office suite, including Word, Power Point, and Excel and with Canva or similar design software Human resources information systems (HRIS) experience preferred, Workday experience a plus Experience developing and executing a communications strategy preferred; experience creating employee benefits communications strongly preferred Internal communications experience utilizing a variety of different platforms, including emails, videos, webinars, flyers, mailings, and/or newsletters preferred Experience working with vendors is a plus Benefits and/or disability and absence management certifications (e.g. CEBS, QPA, QKA, RPA, CBP, CLMS, CDMS, etc.) are a plus Qualifications: See above for qualifications details. Language: English (Required) Education and Work Experience: Bachelors