Benefits representative jobs near me

The Waisman Pavel Organization is a partner of Globe Life : AIL, the largest union labeled supplemental benefits company for 74+ years. We work with over 30,000 unions and associations. As a result of our growing client base, we are looking for highly motivated individuals to join our team and serve working families. Sales experience is valued but not required. The Job Setting up appointments to meet with our clients virtually to activate their requested benefits package Conducting meetings via Zoom with our existing clientele to review and update their current benefits Maintaining quality control Building client base and relationships What's in it for you? Work from home full time Weekly advances and bonuses Leads are provided (no cold calling required) Monthly residual income (renewals after 8-12 months) Flexible Schedule Opportunity for growth and advancement Annual trips at exciting exotic locations (2016 Puerto Rico, 2017 Cancun, 2018 Disney, 2019 Las Vegas, 2020 Bahamas, 2021 Cancun, 2022 Las Vegas) All employees are fully unionized as well we work strictly with union members (members who request our benefits and their sponsors) Qualifications Time management (as you'll be working a flexible schedule) Strong work ethic Coachable Basic computer literacy Must pass criminal record check upon hire Most union workers have great benefits through their workplace. However, when they leave, change jobs, or retire, typically all or a bulk of their benefits are gone. The job of the unions is to protect their employees, so theyve negotiated with our company to provide benefits that not only fill in any gaps, but also last their entire lives. Our client provides these members with value and unbeatable customer service. That's what makes us so successful. If you are looking for a career with flexibility and opportunity unlimited, please send us your resume. Job Type: Full-time, Permanent Additional pay: Commission, bonuses and renewals, We will be conducting interviews online. Complete in-house training will also be done online, as this is a 100% remote position. Experience: Customer service skills Preferred: At least 1 year PI4d8dab40456d-31181-38517464

Benefits & Retirement Manager - REMOTE for a top tier global law firm client. This is a fully remote role in the U.S. This role is responsible for administration of benefits programs, ensuring compliance of health/welfare/retirement benefits with federal and state regulatory requirements. Candidate will manage efficiency of the benefits component of the HR Management Information System, Workday. This role has one direct report. Duties: Oversee benefits information in Workday for all US and International benefits programs. Primary liaison with HRIS Group on all Workday configuration matters. Open Enrollment setup, Annual Plan and/or Rate changes and Annual ACA filings. Manage governmental filing for the Health and Welfare and Retirement Plans. Oversee retirement plan administrative processes including preparation/response to all data requests related to the actuarial valuation, financial audit, and non-discrimination testing processes. Evaluate quarterly profit-sharing contribution calculations and annual cash balance plan in-service distribution processes. Manage partner benefits programs. Prepare benefits invoices related to disability programs. Review monthly invoices. Communicate with all levels of staff regarding benefit issues. This role is the subject matter expert on all benefits plans. Position Requirements: Must have a minimum of 7 years' experience of substantive benefits, ideally in a multi-state or international law firm. Prior supervisory experience ideal. Proficiency with Microsoft Office and advanced Excel skills required. Proficiency with Workday HRMS preferred. Strong interpersonal and written communication skills. Bachelor's degree preferred. The salary range is $97k - $186k based on experience, education, and location.

At Telecare, we are re-imagining Total Rewards, and we are seeking a Benefits Manager. The Benefits Manager will bring fresh ideas and a problem-solving mindset to enhance our programs in support of the Telecare mission. Founded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations and have over 155 programs and over 4,300 employees across the country. And we're growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery. Full Time; Days: 8:00am- 5:30pm Monday - Friday Expected starting wage range is $125,258.42 - $154,736.95. Telecare applies geographic differentials to its pay ranges (the stated range is for applicants living in the SF Bay Area). The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. POSITION SUMMARY In this role, you will design, implement, communicate, and administer our health and welfare, and supplemental benefits including life, disability, retirement, executive benefits, and more, while leading a dedicated team. You will collaborate closely with vendors, brokers, internal partners, and executive leadership to deliver benefits that are high-quality, cost-effective, and employee-focused, all while ensuring compliance with policies, regulations, and organizational goals. QUALIFICATIONS Required: 7+ years of experience in benefits administration with a minimum of 2 years people management. Bachelors Degree in Human Resources, Business Administration or related field. Strong knowledge of ERISA, ACA, HIPAA, FMLA, and other relevant regulations. Strong understanding of benefits strategy, program design, and compliance requirements. Vendor and broker management experience. Strong HRIS data, reporting and analysis experience. Data analysis and reporting expertise with strong Excel skills. Customer-service mindset and effective communication skills. Excellent project management, problem-solving, and interpersonal skills. Preferred: Certified Employee Benefits Specialist (CEBS). HRIS implementation experience (Workday, Oracle, or similar). Experience in multisite health care or behavioral health industries is a plus. ESSENTIAL FUNCTIONS Demonstrate the Telecare mission, purpose, values, and beliefs in everyday language and contact with members serviced, the public, and other staff members. Manage strategy and daily administration of health, welfare, and retirement programs. Lead and develop benefits team members to ensure accurate and responsive service. Partner with vendors and brokers on renewals, performance, and compliance. Oversee benefits related to leave of absence administration and compliance with applicable laws. Analyze benefit utilization and cost data to inform recommendations. Support employee communication, education, and issue resolution. Drive execution of open enrollment and benefits-related projects. Identify and recommend opportunities for benefit program improvements. Build close partnerships and collaborations with finance and accounting. Team Leadership & Development Lead and develop a high-performing benefits team, providing guidance, coaching, and growth opportunities. Establish clear goals, performance expectations, and development plans that align with organizational and HR priorities. Program Design & Execution Assess and evolve the organization's benefits programs (health, retirement, leave, wellness, etc.) to ensure alignment with our mission, employee needs, and market trends. Develop design recommendations for new or enhanced benefit offerings based on data, benchmarking, and employee feedback. Collaborate with Finance and HR leadership to manage program costs and support total rewards strategy. Vendor Management & Program Administration Manage relationships with benefit vendors, brokers, and third-party administrators to ensure quality service and cost efficiency. Oversee day-to-day benefits operations including enrollments, renewals, billing, and escalations. Compliance & Reporting Ensure full compliance with applicable laws /regulations (e.g., ERISA, ACA, COBRA, HIPAA, FMLA). Lead annual audits, filings (e.g., 5500s), and policy updates. Monitor emerging legislation and assess its impact on existing programs. Stakeholder Management & Business Partnering Partner with HR Business Partners, Legal, and leadership to support business needs and employee well-being. Serve as a trusted advisor on complex or sensitive benefits issues. Employee Support & Communications Oversee employee communications and education on benefit programs, policies, open enrollment, and changes. Develop tools and resources that promote benefit awareness, engagement, and understanding. PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to stand, walk, bend, squat, kneel, twist, reach, lift and carry items weighing 25 pounds or less; drive, lift, and carry items overhead up to 10 pounds, do simple grasping occasionally, as well as sit frequently. EOE AA M/F/V/Disability If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. Pharmacy Benefit Manager (PBM) Market Regulation Compliance Consultant Position is work from home (USA) Risk & Regulatory Consulting, LLC Specific Duties and Responsibilities: Assess PBM compliance with state and federal laws. Understanding of the PBM operations in relation to the pharmaceutical supply chain is essential. Evaluate PBM contracts with health plans and pharmacies to determine if they contain discriminatory or non-compliant provisions Perform comparative reviews of MAC pricing lists/contracts Conduct reimbursement methodology reviews, pharmacy audit reviews and network adequacy reviews Validate and analyze the quarterly and annual data reports Monitor PBM marketplace activities and trends Document in writing findings and reports of examinations, as needed Prepare and present training on such topics Participate in practice development activities with state and federal state agencies Requirements: Must have 5+ years of PBM operational and/or compliance/internal audit experience and prior consulting experience in healthcare, managed care, or PBM industries and working knowledge of Pharmacy Benefit Managed Care business or PBM experience Bachelor's Degree in Business, Risk Management, Accounting, Finance or applicable fields Ability to interact effectively across department lines and with all levels of management Must understand the fundamentals of the pharmaceutical supply chain, Maximum Allowable Cost (MAC) pricing, national average drug acquisition cost (NADAC) reimbursements, spread pricing, and pharmacy claims and balancing clinical, regulatory, pharmaceutical industry issues. Proficient at using Microsoft Office (Word, Excel, Access, PowerPoint, and Outlook) Effective written and oral communication skills Regulatory experience is a plus Strong analytical abilities and attention to detail Self-directed and the ability to problem solve in a positive, productive manner Strong communication skills, collaborative, adaptable to changing priorities and ability to execute on tight deadlines Strong team orientation and the ability to work with a variety of people Must be comfortable doing presentations and conducting phone calls with multiple clients and team members Travel as needed, minimal Preferred IRES Designation such as Certified Insurance Examiner, Accredited Insurance Examiner or Market Conduct Management or a certified PBM designation. Risk & Regulatory Consulting, LLC (RRC) was formerly a business segment of RSM US LLP (formerly McGladrey) until 2012 when the separate legal entity was formed. RRC is a strategic business partner with RSM providing actuarial and insurance industry consulting services to RSM clients. Risk & Regulatory Consulting, LLC (RRC) is a national, leading professional services firm dedicated to providing exceptional regulatory services to clients. With over 100 experienced insurance professionals located in 22 states, we believe RRC is uniquely positioned to serve state insurance departments. We offer services in the following regulatory areas: financial examinations, market conduct examinations, insolvency and receiverships, actuarial services and valuations, investment analysis, reinsurance expertise, market analysis and compliance, and special projects. We are a results oriented firm committed to success that builds long term relationships with our clients. RRC is managed by eight partners and our practice includes full time professionals dedicated to our regulatory clients. We are focused on listening to your needs and designing customized examination, consulting, and training solutions that address your needs. We bring multiple service lines together to provide superior and seamless service to our clients. We are committed to training our customers and our team. We have developed various comprehensive in house training programs that have been tailored to meet the needs of our regulatory clients. We offer competitive pricing, outstanding experience, credentials and references. RRC is an active participant in the NAIC, SOFE, and IRES. At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $69,800 - $132,000 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

Job Title: Manager, Payroll & Benefits Reports to: Sr. HR Director FLSA Status: Exempt This role within the HR Department of Capcom USA, Inc. (CUSA) is responsible for managing, implementing and administering programs and systems associated with payroll, employment, benefits, compensation, communications, and employee morale. Assists with the development of these programs/systems and associated policies and procedures for these areas. Responsible for managing and administering all aspects of timely payroll processing and reporting. Provides quality customer service to HR/Payroll customers. Responsible for standard and ad-hoc reporting associated with these functions. Responsible for the Payroll/HR database setup & maintenance. II. Supervision Exercised:N/A at the present. III. Essential Functions & Responsibilities Payroll Management - 40%Manage semi-monthly full-cycle payroll run for both Capcom USA, Inc. (CUSA) and Capcom Pictures, Inc. (CPI) groups as required. Provide administrative functions for the Paylocity Databases and related reporting. Ensures the integrity of payroll/HR records, files and reporting. requests. Responsible for the maintenance of the Fidelity database to correspond with plan covenants and current employee information and elections and ensures accurate/timely payroll deductions. Implement and maintain systems for tracking employee time-off. Preparation of payroll/benefit accounting monthly/quarterly/annual reports, journal entries, reconciliation, audit work papers, and labor allocation required for the company's financial records. Remain current on regulations related to payroll ensuring company compliance with applicable laws and regulations. Ensure appropriate application of exempt/non-exempt employee status. Ensure overtime/rest and meal break rules and regulations are communicated to supervisor/managers. Responsible for ensuring accuracy of recording payroll activity in payroll system such as time off, deductions, LOA, etc. Ensure accurate and timely payroll processing. Ensures processes are JSOX compliant. Benefits Administration - 25%Responsible for the internal administration and administration coordination with external administrators for company benefits programs. Administers Capcom benefit vendor and broker web sites. Participates in the review and evaluation of service providers, current market trends and practices to ensure services and benefits offered are meeting requirements and are competitive. Implements new benefit plans as required. Responsible for benefits eligibility tracking and communication. This includes prior service issues, new hire, status changes, LOA, employment termination, or ineligibility due to reduction in work hours. Responsible for the administration of COBRA and conversion benefits. Assists participants with questions and claims processing. Complies and submits non-discrimination testing data as required. Maintains plan documents files. Maintains source document records and correspondence files for benefit plans. Reconciles Vendor invoices prior to payment. Compensation 10%Evaluates salary adjustment requests and other compensation status change requests prior to approval.Participates in the implementation of the annual focal review program. Ensures that approved position and salary adjustments are properly documented and timely entered in the HRIS and payroll database. Reviews performance appraisal and business case content for consistency and completeness. Utilizes compensation surveys and s to evaluate and make recommendations on base compensation levels for positions. Responsible for compiling and submitting data related to participation in compensation surveys.Provides customer service for employee questions, concerns, requests. Coordinates Worker's comp claims. Other activities as the need arises. Workforce Planning/Budgeting/Forecasting/Financial Analysis - 25%Updates hiring forecasts with current recruiting plans. Communicates with department heads to ensure forecast plans are current and approved. Tracks and updates actual compensation and benefits costs in the forecasting software. Prepares monthly forecast reports for CUSA/CPI Communicates variances as needed. Prepares annual budget HC and salary reports. Works with department heads to capture payroll & headcount projections. Ad-hoc reports as needed.HR Operations - As AssignedAssists in the company events committee ensuring that events are effective. Develops and administers various programs to recognize service anniversaries, welcome new hires & assist employees affected by downsizing or lay off etc. Prepares communication materials related to responsibilities. IV. Knowledge, Skills and Abilities Proficient in payroll cycle - Paylocity preferred. Good understanding of accounting principles Proficient in Excel, Word Familiar with accounting systems preferably SAP, Hyperion Pillar/Essbase Excellent communication (written, oral, listening and interpersonal skills) Excellent customer service skills. V. Minimum Requirements Requires a Bachelor's degree in related field or equivalent with 3-6 years of related experience. Requires excellent customer service attitude and communication skills. Must be self-motivated, proactive and able to manage flexible priorities. Excellent interpersonal skills, professional approach in dealing with all levels of employees. Able to handle and maintain confidentiality on an ongoing basis. Certifications CPP desirable. PHR or SPHR certification a plus Physical Demands ( Performance of the essential duties of this position includes the following physical demands and/or working conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ) This position occasionally requires exerting up to 25 pounds to move objects in the storage room and/or event preparations. This position requires repetitive keyboard work about 50 % of the time. Working Environments ( The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.) Work is generally performed in an office environment and the noise level is usually moderate. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.VI. Additional Information This job description is not intended to be an exhaustive list of duties, knowledge, skills, abilities, or requirements, as any one position in this classification may be assigned some or all of these duties, in addition to other duties not explicitly listed here. The various duties, responsibilities and/or assignments of this position may be unevenly balanced and changed from time to time based upon matters such as, but not limited to, variations in shift schedules, work demands, seasons, service levels and management's decisions on how to best allocate department resources. Any shift, emphasis or rebalancing of these assigned duties, responsibilities and/or assignments does not constitute a change in the job classification. Salary Range:$95,000 - $120,000 *Compensation is based on current market trends for the San Francisco Bay Area and will be determined based on relevant factors including, but not limited to, industry knowledge, experience, qualification, and skill set.Capcom Privacy Policy:********************************** Employee, Intern and Applicant Privacy NoticeThis notice describes how Capcom USA, Inc. (the "Company" or "we") collects, uses, transfers, and discloses the personal information of employees, interns and job applicants ("Applicants"). Under the California Consumer Privacy Act of 2018, Cal. Civ. Code § 1798.100 et seq. and its implementing regulations (the “CCPA”), as modified by the California Privacy Rights Act (the “CPRA”), you have the right to know and understand the categories of personal information we collect about you, and the purposes for which we use such personal information.Scope of this PolicyThis Notice applies to your personal information provided by you or third parties when you apply for a position with the Company. It is not applicable to the use of the Company's products and services (the "Capcom USA Properties"). When you use any Capcom USA Properties, including any Company website, your personal information is subject to the Capcom USA Privacy Policy, which may be found at **********************************. For data collection in games, your personal information is subject to the Capcom Games Privacy Policy, found at ********************************************** Information We Collect About YouIn connection with your employment application or employment relationship with Capcom, we collect the following categories of personal information from you: Personal identifiers, such as your name, address, phone number, date of birth, signature, email address, IP address, device identifier, cookies, and government-issued ID number (such as your social security number, driver's license, and passport); Education information, such as your level of education, degrees in-progress or obtained, and professional licenses and certificates; Professional or employment-related information, such as contents of your resume, CV, cover letter, application documents, and references, as well as information collected during a job interview; Medical, insurance and bank account information (e.g., as necessary to process employment-related compensation and benefits), as well as emergency contact and beneficiary information; Marital and other family status (e.g., as necessary to effect withholding in compliance with law) and immigration or citizenship status; Characteristics of protected classifications, such as race, national origin, religion, age, sex, gender identity, sexual orientation, medical condition, military or veteran status, all of the foregoing only as voluntarily disclosed and as permitted by law; Sources of Personal InformationDuring the application and recruitment process and during employment we may collect personal information about you from a variety of sources, including the information you provide directly, and from employment and credit agencies, background check vendors, screening services, educational institutions, past or current employers, references, and publicly available sources such as social media (e.g., LinkedIn, Twitter, Facebook), and other sources you provide. Information may also be collected automatically, such as IP addresses and device identifiers.How We Use Your Personal Information We use your personal information to: process your job application, including creating an applicant profile, evaluating your qualifications, verifying your right to work, scheduling and conducting interviews, and communicating with you; conduct screening and background checks, in accordance with law; conduct payroll processing, expense reimbursement and other compensation purposes; administer employee benefits such as medical, dental, vision, and retirement benefits; provide general human resources services such as managing employee on-boarding, leave, termination, travel administration, and expense reimbursement; provide employment-related training, and assisting with professional licensing and development; conduct internal investigations, conduct surveys, resolve disputes, prevent or detect fraud or security incidents, conduct employee performance reviews, enforce our policies and code of conduct, and protect the rights and safety of employees and others: comply with laws, regulations and legal processes (such as responding to subpoenas or court orders), and to respond to legal claims, resolve disputes, enforce our legal rights contained in employment or other contracts, and comply with legal or regulatory recordkeeping requirements. How We May Share Your Personal InformationWe may share your personal information for the purposes described in this notice with the following: our affiliated companies, including Capcom Co., Ltd.; service providers, such as recruiters, pre-employment screening services, third-party benefits administrators, payroll processors, background check providers and others; regulatory agencies, law enforcement, courts and other governmental authorities, in accordance with law; our professional advisors, such as auditors, accountants, and law firms; other third parties in the event we sell or transfer all or a portion of our business or assets, such as in the event of a merger or acquisition. How Long we Keep your Personal InformationWe will retain your personal information only as long as necessary to enable us to fulfill the purpose for which we collected it. For applicants that do not become employees, we may keep your information for up to 18 months so that we may contact you if a new position matching your interests and experience becomes available. For employees and interns, we will keep your information for the duration of your employment, and, to facilitate such purposes as tax inquiries, legal compliance, or employment verification, for a reasonable period of time after it ends. Your RightsYou may have the right to access, update, or delete your personal information by sending an email to us at [email protected], or by calling ************. If you are a resident of California, please see Rights for Residents of California for more information. Rights for Residents of California Right to Know: If you are a California resident, you may submit, free of charge, but no more than twice in a 12-month period, a verifiable request for the following information: The specific pieces of personal information we have about you; The categories of personal information we collected, sold , or disclosed for a business purpose about you within the last 12 months; The categories of sources from which the personal information was collected; The purposes for which the information was collected or sold; and The categories of third parties to whom the information was sold, disclosed for a business purpose, or otherwise shared. To submit a request, email us at [email protected] or use our online web form located at **************************** Email requests must include “Your California Privacy Rights” in the subject field. Within 5 business days of receipt, we will let you know we received your request. Alternatively, you may call us at ************. We will provide a substantive response as soon as possible thereafter, unless we need more time, in which case we will notify you. If we need additional information to verify your identity, we will contact you to request that information. If we are not able to verify your identity, we will deny your request, but if applicable, we will refer you to the applicable sections of this notice that address our data collection and use practices. If we deny your request, even if only in part, we will explain the reason in our response.Right to correct inaccurate personal information: If you are a California resident, you may submit a verifiable request for us to correct any personal information or we have collected about you. To submit a request, please email us at [email protected]. Email requests must include “Your California Privacy Rights” in the subject field. Alternatively, you may call us at ************. Right to Delete: If you are a California resident, you may submit a verifiable request for us to delete any personal information we have collected about you. To submit a request, please email us at [email protected] or use our online web form located at **************************** Email requests must include “Your California Privacy Rights” in the subject field. Within 5 business days of receipt, we will confirm receipt of your request. We will provide a substantive response as soon as possible thereafter, unless we need more time, in which case we will notify you. If we need additional information to verify your identity, we will contact you to request that information. If we are not able to verify your identity, we will deny your request to delete. If we deny your request, even if only in part, we will explain the reason in our response.Right to be Free from Discrimination: We may not discriminate against you because you have chosen to exercise your rights, including, for example, by denying you access to our online services or charging you different rates or prices for the same online services, unless that difference is reasonably related to the value provided by your data.Exercising Your Rights: To submit a verifiable request or to otherwise contact us for more information about how to exercise your rights, please follow the instructions above.If you would like to designate an authorized agent to make a request on your behalf, please be sure the agent is able to (i) demonstrate you have provided written permission for the agent to submit the request on your behalf, and (ii) provide proof of his or her own identity. If the agent does not satisfy these requirements, we will deny the request. Capcom Privacy Policy: ***************************************

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Benefits Advisor (Mid-Level), specializing in Health & Wellness, you will play a vital role in supporting the well-being of our employees and their families. You will be responsible for managing key benefits programs, ensuring compliance, and promoting a culture of health and wellness across USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Program and vendor management for the vision and dental plans. Subject matter expert for the wellness and fitness reimbursement programs. Oversee family building program. Responsible for onsite events such as the 5k across all campuses as well as the onsite biometric screenings. Coordinate efforts to ensure HIPAA processes and controls meet standard to include monitoring the HIPAA training audience to verify the appropriate parties receive periodic training as well as work with compliance, privacy and learning teams to ensure HIPAA training curriculum is reviewed annually. Applies proficient knowledge to provide guidance in the design, development, implementation, assessment and administration of benefit plans, programs, and services. Supports the daily management of programs, regulatory compliance, contract compliance and contracted suppliers. Researches and analyzes organizational trends, market data, and industry practices to identify root causes and address benefit issues to resolve efficient solutions. Assists with raised issues on benefit programs. Ensures vendors and benefit programs are integration and alignment with the Total Rewards philosophy. Assesses supplier performance and contracts meet appropriate service levels to employees and plan participants. Collaborates with the stakeholders to evaluate and modify objectives for employee benefit programs. Evaluates the efficiency and impact of changes for benefits programs and initiatives. Ensures legal compliance of regulations applying to assigned benefit programs and assesses the legal and regulatory environment that may impact current and/or future employee benefit offerings. Researches and analyzes changes and improvements to programs to maintain compliance with federal regulations. Assists with benefit projects and initiatives and serves on cross functional teams. Coordinates with key team members on the development and implementation of systems and processes which support benefit projects and initiatives. Implements the communication strategy around benefit plans, programs, and services to include open enrollment changes, pricing, plan details, and the various communication resources. Researches and analyzes measures to ensure costs are minimized and efficiencies are realized and analyzes financial impacts to programs to minimize financial exposure. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in employee and retiree benefit plans, programs and services, to include health & welfare (self & fully insured programs), retirement benefits, experience in benefits supplier management, plan design, requirements development, program implementation, strategic communications, regulatory compliance, day-to-day administration and operations. Experience leading and/or running projects/programs. Working knowledge of data analysis tools and techniques. Understanding of outsourced benefits administration and how to provide oversight of outsourced functions and programs. Experience with documenting processes and identifying required controls; to include recommending and implementing solutions and responding effectively to sensitive inquires and complaints. Working knowledge of defined benefit and defined contribution plans, deferred compensation and Health and Welfare plans. Proficient knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint. Knowledge of federal laws, rules, and regulations to include: ERISA, COBRA, HIPAA, ACA, FMLA. Compensation range: The salary range for this position is: $77,120.00 - $147,390.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Two Chairs is building a new kind of mental health system based on the idea that the status quo isn't good enough. Industry-best clinician experiences, better client outcomes, groundbreaking innovation, and access to the highest quality care are how we'll raise the bar for the entire industry. With that, we're excited and honored to have been recognized as a 2025 Great Place to Work , 2024 Fortune Best Workplaces in the Bay Area , and 2023 San Francisco Business Times Bay Area Best Places to Work . One of our company values is "Embrace Differences," and diversity, equity, inclusion, and belonging are the principles guiding how we build our business and teams. We encourage interested candidates from all backgrounds to apply, even if they don't think they meet some expectations of the role. About the role As the Payroll and Benefits Coordinator, you will report directly to the Senior Total Rewards Associate and play a key role in keeping our People Operations running smoothly while building a strong foundation for your HR career. You'll gain hands-on experience in payroll preparation, benefits administration, compliance audits, and core HR processes, while also supporting employees directly to ensure a seamless experience. Beyond day-to-day operations, you'll contribute to People Operations projects that improve how we work, giving you the opportunity to make a real impact from the start. This is a fully remote role, open to candidates located anywhere in the United States. It's an exciting opportunity for someone eager to learn, grow, and build a career in People Operations. Core Areas of Responsibility Payroll Support Assist in preparing and validating payroll to ensure accuracy and timeliness each pay cycle. Reconcile payroll data, investigate discrepancies, and escalate issues when necessary. Support quarterly and annual reporting, including audits and tax-related documentation. Partner with Finance and the People Ops team to ensure alignment between payroll, accounting, and reporting processes. Benefits & Compliance Support Provide first-line support for employee questions regarding health, dental, vision, FSA/HSA, 401(k). Assist with benefits enrollments, life event updates, and employer offerings by coordinating with external vendors. Conduct audits of benefits data to ensure accuracy in billing, eligibility, and payroll deductions. Support compliance activities, including ACA reporting, 401(k) audits, and state/federal requirements. Partner with brokers, vendors, and internal stakeholders to research and resolve benefits discrepancies. People Operations & Employee Support Respond to employee inquiries through the People Team ticketing system, ensuring accurate and timely resolution. Provide support across a wide range of People Operations workflows-including onboarding, offboarding, and transfers-by ensuring payroll, benefits, and employee data are accurate and up to date. This role also offers opportunities to contribute to process improvements and cross-functional projects. Maintain accurate employee records and documentation across HRIS, payroll, and benefits platforms. Support reporting and data needs by building and maintaining standard People Operations reports, assisting with audits, and ensuring leadership has accurate, timely insights into payroll, benefits, and employee data. Impact and Success Indicators In the first 90 days, you will: Learn payroll and benefits processes and begin supporting payroll preparation and validation. Respond to employee tickets with accuracy, professionalism, and care. Assist with benefits audits and compliance reporting to ensure accuracy and timeliness. Provide administrative support across key People Operations processes, ensuring accuracy, consistency, and a positive employee experience. In the first year, you will: Take ownership of recurring payroll and benefits support tasks with increasing independence. Build strong relationships with employees and internal partners by providing consistent, high-quality support. Contribute to process documentation and improvements that enhance scalability and efficiency. Develop a strong foundation in People Operations, preparing you for growth into more advanced roles. We're looking for someone with: 0-2 years of experience in HR, payroll, benefits, or administrative support (internships or related experience welcome). A self-starter with a go-getter attitude; eager to learn quickly and take on new responsibilities. Strong attention to detail, accuracy, and organizational skills. Interest in payroll, benefits, and HR operations, with a desire to learn and grow. Comfort working with HR systems, Google Suite, and reporting tools. Experience with Rippling, Zendesk, Asana, or Jira is a plus. Training will be provided to ensure you feel comfortable working with all our sy Strong communication skills and an employee-service mindset. Ability to handle sensitive employee data with discretion and integrity. Compensation & Benefits The salary range for this full-time, non-exempt role is an hourly compensation of $32.00 - $37.00/hr. The final offer is dependent on qualifications and experience. New hires can reasonably expect an offer between $65,000 and $77,000 on an annualized basis. Additional perks and benefits: Equity in a high-growth start-up Paid time off, including nine paid holidays and an additional Winter Office Closure from Christmas Day (Observed) through New Year's Day Comprehensive medical, dental, and vision coverage 401(k) Retirement savings options One-time $200 Work from Home reimbursement Annual $1,000 Productivity & Wellness Stipend to support your personal and professional goals Annual $500 subsidized company contribution to your healthcare FSA or HSA Paid parental leave Outreach Notice to Applicants We are thrilled that you're interested in joining our team! To ensure a consistent and equitable hiring process for all candidates, we kindly ask that you refrain from reaching out to current employees regarding the role, your application, or the interview process. Our talent acquisition team is committed to carefully reviewing all applications and will reach out directly if they decide to move forward. Ready to grow your career in HR? Apply today and help shape the employee experience at Two Chairs, where we're on a mission to transform access to mental health care. All applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

It's an exciting time to join the WellSense Health Plan, a growing regional health insurance company with a 25-year history of providing health insurance that works for our members, no matter their circumstances. Job Summary: Responsible for the daily supervision of the Coordination of Benefits (COB) team. This may include distributing daily assignments and monitoring the performance and productivity of the Coordination of Benefits team. Implements policies and procedures and resolves complex issues to ensure accuracy and cost effectiveness. Maintains compliance with state and federal requirements. Supports the Manager in day-to-day operations and focused initiatives. Functions as the liaison between providers and Plan staff as it relates to Coordination of Benefits. Our Investment in You: · Full-time remote work · Competitive salaries · Excellent benefits Key Functions/Responsibilities: · Supervises all activities of the COB staff. · Monitors and evaluates the quality, timeliness and accuracy of department processes including claims, appeals, phone calls and COB Medicare files. · Monitors and evaluates metrics and quality reports and develops actions plans in conjunction with HR as needed. Maintains appropriate reporting to assure compliance with all departmental standards and policies. · Maintains current, in-depth knowledge of all WellSense benefits, provider network development, contract, configuration issues, Medicaid and Medicare billing practices. · Responsible for maintaining accurate and consistent updated OPL policies, processes and procedures and related training manuals. · Participates in staff hiring, work allocation and scheduling, training and professional development, performance management and related supervisory activities. · Collaborates with other department supervisors in the planning, development and coordination of department specific and cross-functional initiatives. · Facilities team meetings. · Collaborates with other departments to resolve operational issues. Supervision Exercised: · Supervises staff of 10-20 people Supervision Received: · Indirect supervision is received weekly Qualifications: Education: · Bachelor's Degree in Health Care Administration, Business related field, or an equivalent combination of education, training, and experience is required. Experience: · 6 or more years of experience in a managed care, healthcare, or managed care setting is required. · A minimum of 3 years in a leadership role or equivalent training, mentoring, and directing others. Preferred/Desirable: · Experience working in a Manage Care Organization for Mass Health desired. · Experience two (2) years Facets/QNXT (TriZetto) Certification or Conditions of Employment: · Pre-employment background check Competencies, Skills, and Attributes: · Detailed knowledge of COB payment methodologies, order of benefit determinations, Medicare & Medicaid eligibility rules and industry standard COB practices. · Strong investigative, analytic and negotiation skills. · Strong working knowledge of Microsoft office products including Word, Excel, and Outlook required. · Proficiency in the use of OnBase, Crystal Reports and Facets claim processing system preferred. · Excellent communication and interpersonal skills with the ability to lead others. · Ability to successfully plan, organize and manage projects. · Ability to meet deadlines, multi-task and use appropriate judgment to solve day to day issues. · Detail oriented with effective problem solving skills. · Ability to adapt with complex changes within the industry. · Proven history of excellent customer service outcomes. · Ability to train subordinate staff required with the ability to lead and direct others. Working Conditions and Physical Effort: · Regular and reliable attendance is an essential function of the position. · Work is normally performed in a typical interior/office work environment. · No or very limited physical effort required. · No or very limited exposure to physical risk. About WellSense WellSense Health Plan is a nonprofit health insurance company serving more than 740,000 members across Massachusetts and New Hampshire through Medicare, Individual and Family, and Medicaid plans. Founded in 1997, WellSense provides high-quality health plans and services that work for our members, no matter their circumstances. WellSense is committed to the diversity and inclusion of staff and their members. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. WellSense participates in the E-Verify program to electronically verify the employment eligibility of newly hired employees

Note: This is a remote opportunity. Make a Bigger Impact in Benefits Leadership! Are you a seasoned benefits leader who thrives in complex, client-facing environments? We're seeking a Senior Benefits Manager to lead our benefits team in delivering innovative, compliant, and client-centered solutions. In this role, you'll not only oversee the administration of multiple benefit plans but also bring a client-focused perspective to designing, implementing, and optimizing programs that meet diverse client needs. Why choose us? Wage is $85,000 - $100,000/year| Credit given for experience Great Benefits Available How You'll Contribute: Lead and mentor a high-performing team of benefits professionals, fostering growth, collaboration, and service excellence. Manage and administer multiple benefit plans across varied client groups, ensuring accuracy, compliance, and strategic alignment. Serve as the primary escalation point for clients, providing consultative guidance and resolution with a customer-first mindset. Partner with brokers, carriers, and vendors to negotiate, implement, and continuously improve benefits offerings. Ensure full compliance with federal and state regulations, while staying ahead of industry shifts to implement best practices. Provide oversight of customer service operations, ensuring responsiveness and client satisfaction. What We're Looking For: Bachelor's degree in Human Resources, Business Administration, or related field. 7-10 years of progressive experience in benefits management, ideally with direct experience handling multiple, complex plans. 6+ years of people leadership, with proven success managing teams of 5 or more. Strong track record of direct client interaction, benefits consulting, and issue resolution. Hands-on expertise with benefits technology platforms and HRIS (UKG Ready preferred). Deep knowledge of ERISA, COBRA, HIPAA, FMLA, ADA, and other applicable laws. CEBS certification strongly preferred. Prior experience in a PEO or HR Shared Services environment is a plus. Benefits Available: Health insurance with company paid premium for employee only coverage FSA and HSA options available Company paid dental insurance for employee only coverage Company paid life insurance Company paid short- and long-term disability insurance A 401K plan with company match and safe harbor contribution Paid Time Off Additional ancillary benefits including Vision, Critical Illness, Voluntary Life/AD&D, and Accident Join us in reshaping the future of HR services! To apply, please complete the required questionnaire. We accept applications on a rolling basis. We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws. We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants. Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position's essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position. E-Verify Participation Procare HR participates in E-Verify. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

The Harvard Group is looking for the right individuals who have the desire to earn a great living, work a flexible schedule and provide solutions for wealth preservation and creation to families and individuals. You can make a huge impact on your community and future by educating, advising and servicing clients to improve their quality of life. This is a 1099 position and is commission based with regular bonuses, and residuals. First year compensation, meeting on target goals is $100k+ In this role, you will be working with business owners, HR managers, and high level executives. You will be responsible for assisting them with selecting and creating a benefits package, you will then assist with enrolling their employees in the benefits. You will be responsible for networking, and generating leads, as well as working with provided leads lists, call in leads, live transfer leads, and cross selling our existing book. As a Harvard Group B2B Benefits Advisor, you will be provided with award winning training, company provided leads and ongoing support of the latest technology. These Harvard Group benefits lead to numerous Agent opportunities such as: Six Figure Income Potential Production Based Rewards - Numerous production-based award trips and incentives Advancement Opportunities Desired Skills and Experience: Our sales teams have been built with individuals from various backgrounds, many of whom did not have previous sales or insurance experience. Experience is not a requirement, but a plus. Our comprehensive training program will assist those that are unlicensed in attaining necessary credentials, which is a short and easy process. We do find, however, that our top sales performers all have the following skills and abilities: Motivated and goal-oriented A professional presence and demeanor A dedication to customer service Ability to travel in state Experience with prospecting, networking and/or new business development Passion for making a difference in the community Stable work history Excellent communication and time management skills Coachable and competitive spirit Ability to earn client trust, along with excellent relationship management skills We offer: Competitive commission package with bonus! The ability to create a residual income-an opportunity for a lifetime income. Regular bonus incentives Unparalleled training program and mentoring program with top veteran leadership. Company provided leads lists, inbound leads, live transfer leads, and opportunity to cross sell our existing book Potential for remote days once fully trained and meeting goals CRM system, ongoing carrier training, networking opportunities, and much more! Assistance with obtaining state licenses as needed Earn what you're worth, make a difference in people's lives, and have a great time while you do it! Responsibilities Ability to network and develop leads Use lead lists to establish contact and schedule appointments Meet with prospective clients Meet with existing clients to perform annual reviews Must conduct phone prospecting, face-to-face prospecting and through social media efforts Conduct sales presentation with the intent of selling an insurance product Provide claim assistance to clients Solicit referrals from clients Qualifications Must be coachable Insurance license is a plus but not required Ability to pass a background check Ability to use a computer Demonstrate great customer service skills Excellent presentation skills Reliable transportation to meet with prospective and existing clients Above average analytical skills to determine prospective client needs

WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success. WHAT WE'RE LOOKING FOR The Risk Advisor is responsible for new insurance account production and sales activities within assigned accounts. The individual in this position conducts research in the market and develops a base of business to educate, promote and sell insurance services, keeps current on business community activities to obtain leads for business development activities, and maintains and services a profitable book of insurance business for existing clients. The Risk Advisor projects a professional company image through all interactions with clients, insurance carriers, co-workers and others. A GLIMPSE INTO YOUR DAY Achieves annual new revenue objectives through consultative sales to new clients and expansion of service lines to existing clients. Exhibits thought leadership & industry engagement through associations, speaking panels and in general demonstrates expertise in selected industry vertical(s). Develops annual, individual sales plan (ISP) with a pipeline coverage ratio of 5X or one that is in line with current company metrics to ensure stated goals are consistently met. Builds an active pipeline of qualified prospects, generating leads from personal contacts, client referrals, prospect pursuit campaigns (PPC's), other Relation colleagues and Relation marketing sources. Documents new business activity in the appropriate system(s). Appropriately closes new business, documenting won/loss opportunities and reasons for all clients in the system in place at that time. Develops and presents recommendations to clients based on consultative selling approach. Assesses & identifies risk issues, needs and possible uninsurable or difficult to insure exposures for clients. Recommends and assists clients with technical services including loss control and claims advocacy programs utilizing our in-house loss control and claims advocacy teams. Seamlessly transitions sold clients to the designated client service/account management team. Serves as client's valued advisor, building a strategic and personal relationship with key client decision makers. Communicates with leadership, providing field input on market trends, competitor analysis and other business intelligence. Has a keen sense of humor, a competitive drive and winning spirit. Performs other projects, duties, and tasks, as assigned. WHAT SUCCESS LOOKS LIKE IN THIS ROLE A Life and Health License from state of domicile is required and must be maintained. A minimum of 2+ years sales experience in the insurance industry with a focus on Employee Benefits coverage is required. College degree preferred with preference given to individuals with experience in Risk Management. Strong networking and strategic vision of relationship building and utilization of Centers of Influence (COI). Excellent PowerPoint and presentation skills for both in-person and teleconference/webinar sessions. In-depth understanding of complex employee benefits lines of coverage. Outstanding written and verbal communications skills are required to maintain effective relationships with clients, co- workers, underwriters, vendors and others. Advanced skills in Microsoft Office (primarily Excel, PowerPoint and Word). Must be computer literate with the ability to learn new software applications. Strong working knowledge of insurance markets, products and usages, as well as insurance rating and underwriting procedures. Must have a valid driver's license, the ability to travel to client sites and a reliable source of transportation. Ability to prioritize and handle multiple tasks in a demanding work environment. Ability to work independently and on a team. WHY CHOOSE RELATION? Competitive pay. A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more. Career advancement and development opportunities #LI TP1 . Note: The above is not all encompassing of the full position description. Relation Insurance Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Relation, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. . $100,000.00 - $250,000.00

Become an Assembler! If you are looking for a company that is focused on being the best in the industry, love being challenged, and make a direct impact on our business, then look no further! We are adding to our motivated team that pride themselves on being client-focused, biased to action, improving together, and insistent on excellence and integrity. We are seeking a highly skilled and detail-oriented Benefits Verification Manager to support VOB operations while providing leadership and administrative support to the team. This role combines VOB expertise, a process oriented and collaborative mindset, along with people management support to drive accuracy, compliance, and productivity in all of ACME's processes. The ideal candidate will be a leader, mentor, and problem solver, ensuring that the team operates efficiently and effectively while maintaining strong relationships with internal and external stakeholders. What You Will Do Lead and inspire a high-performing benefits team, providing hands-on coaching, mentorship, and development to support both individual growth and departmental success. Foster a people-first leadership style that cultivates a culture of accountability, collaboration, and continuous improvement. Meet weekly with your team to determine issues, trends and provide coaching opportunities as needed. Meet bi-weekly with individuals to check on progress, talk through issues, and make sure employees are meeting expectations. Oversee and manage the daily execution of Verifications of Benefits (VOBs), ensuring accuracy, timeliness, and alignment with organizational standards and payer requirements including workload delegation. Own and optimize end-to-end workflows for VOB processes, reporting, and internal communications to ensure efficiency and consistency across the department. Build and monitor key performance indicators (KPIs), team productivity metrics, and quality assurance measures to ensure operational excellence. Collaborate cross-functionally with Accounts Receivable, Billing, Payer Relations, and Utilization Review teams to align benefits strategy with patient access and financial outcomes. Act as a strategic problem solver, proactively identifying issues in processes or benefit verifications and driving resolution through thoughtful analysis and team coordination. Identify, develop and maintain comprehensive documentation for processes, SOPs, and training materials to support team scalability and consistency. Conduct department operations in a manner consistent with the overall organization by implementing and maintaining policies and procedures including process improvements when needed. Ensure compliance with all HIPAA and confidentiality regulations in all benefit-related communications and documentation. Serve as a subject matter expert in the behavioral health payer landscape, including coverage trends, authorization processes, payer-specific nuances, as well as software management and processes that have been put in place. Take on additional projects and tasks as assigned. What it Takes to Join the Family Minimum 3 years of direct experience in Verifications of Benefits (VOB) within behavioral health, healthcare, or a similar high-volume, payer-facing environment. Must have at least 3 years of experience in a leadership role, including direct supervision of staff, performance management, and team development. Strong leadership skills with a passion for mentoring, coaching, and helping others grow professionally. Demonstrated success in building or refining operational workflows, SOPs, and process documentation. Highly process-oriented and detail-driven, with the ability to build structure in fast-paced or evolving environments. Proven ability to analyze problems and troubleshoot complex issues, both independently and collaboratively. Experience managing and reporting on KPIs, productivity metrics, and operational dashboards. Comfortable working in a technology-enabled environment (e.g., EHR systems, Salesforce, Excel, Power BI, Google Suite, and payer portals). Excellent verbal and written communication skills; able to communicate clearly across departments and with external stakeholders. Keen Attention to Detail, Dependable, accountable, and quick learner. Ability to function well and thrive in a fast-paced and at times stressful environment. Strong understanding of payer requirements, behavioral health benefits, and authorization processes. Committed to upholding the highest standards of confidentiality, professionalism, and ethical conduct standards to safeguard patient care information and protect patient rights. Prolonged periods of sitting at a desk and working at a computer. Why Assembly? Be part of something special! We are growing both organically and through acquisitions. Career growth - your next role with Assembly might not be created yet and we are waiting for your help to chart the way! Ongoing training and development programs. An environment that values transparency Competitive Benefit Packages available, Paid Holidays, and Paid Time Off to enjoy your time away from the office. This is a full-time, salaried, non-exempt position reporting to the VP of Operations. The salary for this role starts at $75,000. Compensation for this role is based on a variety of factors, including but not limited to, skills, experience, qualifications, location, and applicable employment laws. The expected salary range for this position reflects these considerations and may vary accordingly. In addition to base pay, eligible employees may have the opportunity to participate in company bonus programs. We also offer a comprehensive benefits package, including medical, dental, vision, 401(k), paid time off, and more.

Technical Services is a team of attorneys and other professionals within the Research and Innovation Center (RIC) who provide centralized support to U.S. and Canadian associates on legal, regulatory and policy issues affecting our clients' employee benefit plans and compensation programs. The Technical Services team works directly with consultants to: support business initiatives; respond to inquiries on legal and regulatory issues; prepare written material on legal and regulatory developments for internal and external client use; assist with client assignments related to all aspects of benefits and assist with training and quality assurance on legal and regulatory issues. Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. **The Role** The position is an attorney that will support WTW's Health, Wealth & Career segment in the U.S, as a legal expert with a primary focus on health and welfare plans. The responsibilities of this position include: + Preparing Legislative & Regulatory Updates and other intellectual capital (collaborating with business leaders and marketing, as appropriate) + Performing research and advising clients and consultants on a wide range of health and welfare plan issues + Analyzing legislation, regulations and case law with respect to health and welfare plans You will have the opportunity to: + Deeply enhance your technical skill set with respect to health and welfare plans and strategy, while working closely with expert colleagues + Build relationships with colleagues by providing expertise and advice on health and welfare-related legislative and policy developments + Directly contribute to the core business strategy of the firm by creating groundbreaking and timely intellectual capital + Work in a fast-paced, dynamic environment, which also respects work/life balance **Performance Objectives:** + Serve as national technical resource for associates on legislative and regulatory issues + Understand the U.S. healthcare policy landscape + Analyze health and welfare-related legislative and regulatory developments + Ensure clients and colleagues are regularly informed about the implications and opportunities that changing laws and regulations have on the design, administration and governance of health and welfare plans + Coordinate with business leadership on legislative and regulatory priorities + Respond on a timely basis to requests for assistance from colleagues concerning technical/regulatory issues related to our clients' health and welfare plans + Develop innovative and leverageable solutions to address challenging client problems + Increase internal sphere of influence and external marketplace presence by creating broad awareness of WTW subject matter areas of expertise + On occasion, present at internal or external conference/business roundtables and other events on current legislative and regulatory developments + Build relationships internally and collaborate effectively on cross-functional teams **Qualifications** **The Requirements** + 7+ years of relevant health and welfare legal and regulatory experience at a legal, accounting or consulting firm, or in a corporate legal department + Juris Doctorate from an accredited law school and active membership in a state bar association + Substantial knowledge of ERISA, the Internal Revenue Code, COBRA, HIPAA, the Affordable Care Act, Mental Health Parity, and other federal and state healthcare-related statutes + Substantial knowledge of the design and ongoing administration needs of health and welfare plans + Understanding of the fiduciary health plan litigation landscape, emerging litigation trends, and governance structure and best practices + Ability to analyze complex legal and regulatory developments, understand the impact on employers' health and welfare plan strategy, and effectively communicate key implications and insights to non-lawyer clients and colleagues + Strong service orientation and sense of urgency regarding clients' needs + Collaborative style suited to working on a team with expert colleagues who strive to ensure the quality of one another's work + Effective speaking and presentation skills for occasional internal training and client presentations This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified. **Compensation and Benefits** Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only). **Compensation** The base salary compensation range being offered for this role is $200,000-$240,000 USD per year. This role is also eligible for an annual short-term incentive bonus. **Company Benefits** WTW provides a competitive benefit package which includes the following (eligibility requirements apply): + **Health and Welfare Benefits:** Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program) + **Leave Benefits:** Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off + **Retirement Benefits:** Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans' eligibility requirements. Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records. **EOE, including disability/vets** At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution. We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

Metrea is a defense company dedicated to translating commercial innovation into solutions for the hardest problems in national security. With deep mission expertise, Metrea focuses on delivering effects-as-a-service across Aerospace, Electromagnetic & Cyber, Digital & Synthetic domains via its capability groups. Metrea also consists of six support groups (Operations, People, Finance, Legal, Strategy and Solutions) that guide the development of specific capabilities that Metrea's files (product, projects, programs etc) leverage to achieve their targets. Metrea Management is our global shared service providing support for the Capability Groups in areas such as People, Finance, Legal, Strategy and Information Technology. Position Summary The Benefits Manager will oversee and manage the global benefits program for the company, ensuring that employee benefits offerings are competitive, compliant, and aligned with the company's goals and objectives. This role will involve the administration of health, wellness, retirement, and other benefits programs, with a focus on employee experience, regulatory compliance, and cost optimization. The Benefits Manager will also collaborate with internal stakeholders and external vendors to continuously improve benefits offerings and drive strategic initiatives that support the company's global workforce. Essential Functions Statements Manage and oversee the company's global benefits programs, ensuring alignment with local laws, regulations, and market standards. Develop strategies to deliver cost-effective and impactful benefits solutions across various regions. Ensure that all benefits offerings comply with local, state, and international regulatory requirements, including tax laws, ERISA, HIPAA, and any other applicable regulations. Keep up to date with changes in global benefits regulations and adjust the company's offerings as needed. Manage relationships with benefits vendors, brokers, and third-party administrators. Negotiate contracts, monitor service level agreements (SLAs), and ensure the efficient delivery of benefits services to employees. Evaluate vendor performance and identify opportunities for improvement. Develop and implement a global benefits strategy, considering employee needs, market trends, and cost management. Work closely with senior leadership to align benefits offerings with the company's overall strategic goals. Oversee the communication of benefits programs to employees, ensuring that they understand and appreciate the offerings available to them. Develop communication materials, presentations, and resources that clearly articulate the value of the benefits package. Lead the annual benefits enrollment process globally, including ensuring timely and accurate processing of enrollments, changes, and terminations. Provide ongoing support to employees regarding their benefits and ensure smooth day-to-day administration. Analyze benefits data, including utilization, cost trends, and employee feedback, to assess the effectiveness of the current benefits programs. Provide insights and recommendations to senior management for continuous program improvement. Lead the development and implementation of employee well-being and wellness programs, focusing on health, work-life balance, and overall employee engagement. Promote wellness initiatives and monitor their effectiveness across regions. Conduct regular benchmarking of global benefits programs to ensure competitiveness and compliance with market trends. Adjust the benefits offering as necessary to attract and retain top talent. Partner with other People Team functions, including Compensation, People Business Partners, and Talent Acquisition, to ensure the alignment of benefits programs with other total rewards offerings. Collaborate with the payroll team to ensure seamless integration of benefits into the payroll system. Builds a culture of continuous improvement within the team that aligns to the Metrea Firmware Skills & Experience Minimum 5 years of experience managing benefits programs in a global, multi-country environment. CEBS, PHS, or SPHR preferred Excellent problem solving skills with a demonstrated ability to identify problems and systematically gather data, identify root cause and address data integrity issues as needed Strong written and verbal communication skills Strong Excel skills Desire to innovate and improve processes with through automation and workflow management Able to work effectively in a time sensitive environment, prioritize, and manage time efficiently Ability to collaborate effectively across internal and external teams Our FIRMWARE Metrea's single core value, “rooted in humility,” is supported by four key attributes: entrepreneurial, systematic, discerning, and over-deliver. These attributes, combined, form our Teammate Firmware, our culture. We explore these attributes during the hiring process when we grow our teams and continually support the growth of our culture. We are a hyper-collaborative, dynamically hierarchical organization united by a passion for what we do, how we do it, who we do it with, and who we do it for. AAP/EEO Statement Metrea Special Management LLC (MAM) is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

Metrea is a defense company dedicated to translating commercial innovation into solutions for the hardest problems in national security. With deep mission expertise, Metrea focuses on delivering effects-as-a-service across Aerospace, Electromagnetic & Cyber, Digital & Synthetic domains via its capability groups. Metrea also consists of six support groups (Operations, People, Finance, Legal, Strategy and Solutions) that guide the development of specific capabilities that Metrea's files (product, projects, programs etc) leverage to achieve their targets. Metrea Management is our global shared service providing support for the Capability Groups in areas such as People, Finance, Legal, Strategy and Information Technology. Position Summary The Benefits Manager will oversee and manage the global benefits program for the company, ensuring that employee benefits offerings are competitive, compliant, and aligned with the company's goals and objectives. This role will involve the administration of health, wellness, retirement, and other benefits programs, with a focus on employee experience, regulatory compliance, and cost optimization. The Benefits Manager will also collaborate with internal stakeholders and external vendors to continuously improve benefits offerings and drive strategic initiatives that support the company's global workforce. Essential Functions Statements * Manage and oversee the company's global benefits programs, ensuring alignment with local laws, regulations, and market standards. Develop strategies to deliver cost-effective and impactful benefits solutions across various regions. * Ensure that all benefits offerings comply with local, state, and international regulatory requirements, including tax laws, ERISA, HIPAA, and any other applicable regulations. Keep up to date with changes in global benefits regulations and adjust the company's offerings as needed. * Manage relationships with benefits vendors, brokers, and third-party administrators. Negotiate contracts, monitor service level agreements (SLAs), and ensure the efficient delivery of benefits services to employees. Evaluate vendor performance and identify opportunities for improvement. * Develop and implement a global benefits strategy, considering employee needs, market trends, and cost management. Work closely with senior leadership to align benefits offerings with the company's overall strategic goals. * Oversee the communication of benefits programs to employees, ensuring that they understand and appreciate the offerings available to them. Develop communication materials, presentations, and resources that clearly articulate the value of the benefits package. * Lead the annual benefits enrollment process globally, including ensuring timely and accurate processing of enrollments, changes, and terminations. Provide ongoing support to employees regarding their benefits and ensure smooth day-to-day administration. * Analyze benefits data, including utilization, cost trends, and employee feedback, to assess the effectiveness of the current benefits programs. Provide insights and recommendations to senior management for continuous program improvement. * Lead the development and implementation of employee well-being and wellness programs, focusing on health, work-life balance, and overall employee engagement. Promote wellness initiatives and monitor their effectiveness across regions. * Conduct regular benchmarking of global benefits programs to ensure competitiveness and compliance with market trends. Adjust the benefits offering as necessary to attract and retain top talent. * Partner with other People Team functions, including Compensation, People Business Partners, and Talent Acquisition, to ensure the alignment of benefits programs with other total rewards offerings. Collaborate with the payroll team to ensure seamless integration of benefits into the payroll system. * Builds a culture of continuous improvement within the team that aligns to the Metrea Firmware Skills & Experience * Minimum 5 years of experience managing benefits programs in a global, multi-country environment. * CEBS, PHS, or SPHR preferred * Excellent problem solving skills with a demonstrated ability to identify problems and systematically gather data, identify root cause and address data integrity issues as needed * Strong written and verbal communication skills * Strong Excel skills * Desire to innovate and improve processes with through automation and workflow management * Able to work effectively in a time sensitive environment, prioritize, and manage time efficiently * Ability to collaborate effectively across internal and external teams Our FIRMWARE Metrea's single core value, "rooted in humility," is supported by four key attributes: entrepreneurial, systematic, discerning, and over-deliver. These attributes, combined, form our Teammate Firmware, our culture. We explore these attributes during the hiring process when we grow our teams and continually support the growth of our culture. We are a hyper-collaborative, dynamically hierarchical organization united by a passion for what we do, how we do it, who we do it with, and who we do it for. AAP/EEO Statement Metrea Special Management LLC (MAM) is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

The Advisor, Employee Benefits sells new accounts and renews existing accounts in keeping with firm and individual goals. Advisors build and maintain relationships with clients, prospects, the service team, insurance company partners, and centers of influence while identifying and soliciting sales prospects. PRIMARY RESPONSIBILITIES: Presents proposals in a professional manner, reviewing coverages in detail to ensure understanding. Communicates with clients, prospects, insurance company partners, and service team in an articulate and effective manner. Finalizes the sale and collects necessary documents, applications, etc., and briefs the service team on the policy sale. Develops prospects by becoming involved in community affiliations, attending insurance company partner hosted seminars, building and maintaining relationships with industry contacts, engaging in networking events and through referrals from current accounts. Develops information and recommendations for prospective accounts, presents proposals and adheres to firm policies and procedures for writing a new account. Maintains a concern for accuracy, timeliness and completion when interacting with current and prospective clients, the Firm, and Insurance Company Partners, to minimize potential for errors and omissions claims while demonstrating strong organizational skills with a high attention to detail. Maintains understanding and knowledge of the insurance industry and underwriting criteria for insurance company partners represented by the firm to effectively communicate to all involved. Positively represents the firm in the community and with our insurance company partners. Performs other functions as assigned by leadership. Looks for opportunities to improve the firm, business segment, and processes. Brings issues and discrepancies to the attention of appropriate leadership. Is expected to meet monthly new business goals. EDUCATION AND EXPERIENCE REQUIREMENTS: Certification(s): None required; None preferred License(s): Maintains all licenses as required by the State Department of Insurance to provide service, consultation, and financial risk transfer solutions in states where the firm functions or be willing and able to obtain all required licenses within the first 90 days of employment required; Maintains all licenses as required by the State Department of Insurance to provide service, consultation, and financial risk transfer solutions in states where the firm functions or be willing and able to obtain all required licenses within the first 90 days of employment preferred KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Demonstrates the organization's core values, exuding behavior that is aligned with the firm's culture TECHNICAL, COMPUTER, AND SYSTEM-SPECIFIC SKILLS REQUIRED: Intermediate to advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Ability to learn any other appropriate program or software system used by the firm as necessary SPECIAL WORKING CONDITIONS: Fast paced multi-tasking environment IMPORTANT NOTICE: This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be subject to reasonable accommodations to applicants and colleagues who need them for medical or religious reasons. EEOC (STATEMENT): BRP is an equal employment opportunity firm and strives to comply with all laws prohibiting discrimination based on race, color, religion, age, sex (including sexual orientation and gender identity), national origin or ancestry, disability, military status, marital status, and any other category protected by federal, state, or local laws. All such discrimination is unlawful, and all persons involved in the operations of the firm are prohibited from engaging in this conduct. “The starting pay for this position is $90,000 - $100,000+ annually. Salary is negotiable upon time of hire.” #LI-JK1 Click here for some insight into our culture! The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.

Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma's free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc's Best Workplaces in 2022 and 2023. Website Job Board Values Candidate Interview Guide --- Benefits Manager We are seeking an experienced and detail-oriented Benefits Manager to oversee and administer our employee benefits programs. This role will focus on ensuring compliance, seamless operations, and a positive employee experience across leave of absence (LOA), accommodations, life events, COBRA administration, payroll auditing and reporting, and other core benefits work streams. The Benefits Manager will also play a key role in supporting open enrollment, managing vendor relationships, and ensuring our programs reflect our culture and commitment to employee well-being. What You'll Do Leave of Absence (LOA) & Accommodations Manage all LOA processes, including FMLA, parental, medical, and other statutory/state leaves. Serve as primary liaison with leave and disability vendors. Oversee accommodations under ADA and other applicable laws, partnering with HRBPs and managers. Benefits Operations Administer life event changes, COBRA, and long-term disability benefits. Oversee payroll audits and reporting to ensure accuracy in benefit deductions and contributions. Ensure compliance with ERISA, ACA, COBRA, FMLA, ADA, HIPAA, and other applicable regulations. Maintain and update benefit documentation, policies, and employee communications. Vendor & Program Management Manage and evaluate relationships with benefits vendors, brokers, and third-party administrators. Partner with internal stakeholders (Payroll, HRIS, Legal) to ensure processes run smoothly. Provide support for open enrollment, including testing, communications, and employee support. Employee Experience & Support Serve as an escalation point for complex employee benefits questions. Support employees in navigating LOA, accommodations, and disability claims. Ensure timely and accurate communication of benefit changes and programs. Compliance & Governance: Deep knowledge of ERISA, ACA, FMLA, COBRA, ADA, HIPAA, and state-specific leave laws; ensures Alma stays audit-ready and risk-free. Cross Functional Collaboration Work closely with HRBPs, Payroll, Legal, and managers to ensure consistent application of policies. Who You Are 5+ years of progressive benefits experience, with strong expertise managing LOA, COBRA, ADA accommodations, and compliance. Experience at a tech or high-growth company is strongly preferred. Demonstrated experience managing vendor relationships (eg. leave administrators, COBRA, disability carriers, brokers) and supporting open enrollment to ensure service quality and accountability. Strong knowledge of federal, state, and local regulations related to benefits. High attention to detail with excellent organizational and problem-solving skills. Strong analytical skills; able to conduct payroll audits, interpret benefit utilization data and identify errors, trends, and opportunities for process improvements. Proficient in HRIS and benefits administration systems; advanced Excel skills preferred. Demonstrates excellence in strong cross-functional collaboration, interpersonal, and communication skills; able to support employees with empathy and clarity. Desired Attributes: Employee-Centric Mindset: Balances compliance with empathy; able to guide employees through challenging leave/disability situations with clarity and compassion. Change Agility: Supports open enrollment, new vendor rollouts, and benefits refresh initiatives with flexibility and resilience. Benefits: We're a remote-first company Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans 401K plan (ADP) Monthly therapy and wellness stipends Monthly co-working space membership stipend Monthly work-from-home stipend Financial wellness benefits through Northstar Pet discount program through United Pet Care Financial perks and rewards through BenefitHub EAP access through Aetna One-time home office stipend to set up your home office Comprehensive parental leave plans 12 paid holidays and 1 Alma Give Back Day Flexible PTO Salary Band: $110,600 - $157,800 All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address. Learn more about how Alma handles applicant data by reading Alma's Applicant Privacy Notice.

American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University Department: Employee Benefits Time Type: Full time Job Type: Regular FLSA Status: Exempt Work Modality: Hybrid 01 (On Campus 3-4 Days/Week) Union: Job Description: Summary: The Benefits Manager is responsible for the strategic development and management of comprehensive benefits programs for the university. The Manager will be responsible for providing competitive benefits program and support for 2,900 faculty, staff and retirees. The Manager will participate in the development of the Annual Open Enrollment, Digital Transformation of the Total Rewards Department, Retirement Portal and effective management and communication of Health & Welfare, Life and Disability, Retirement and Educational benefit programs. The Benefits Manager, in collaboration with the Director of Employee Benefits and Retirement, provides overall leadership and administration for benefits planning and administration for university faculty, staff and retirees. They recommend policy, oversee the benefits operations, and directly manage benefits and retirement administration. The Manager plans, negotiates and administers all University benefits programs and initiatives; develops long range and current planning proposals for budget; serves as contract liaison between benefits carriers, mutual fund companies, and consulting firms and university offices of procurement and finance; prepares and presents critical research and trend data and analyses on benefits and retirement programs; reviews and evaluates new and existing laws and regulations for retirement compliance; and designs and implements ongoing initiatives to enhance the effectiveness of the retirement programs and costs at American University. Essential Functions: 1.) Health and Welfare * Manage the day-to-day operational activities of AU's health and welfare programs to ensure compliance with AU policies and applicable laws. Ensure high standards of customer service. Develop and implement initiatives to ensure high quality of service for the university, faculty, staff, and retirees. Interface with vendors on behalf of participants and HR staff to clarify vendor and AU policies and procedures, resolve claims, and provide direction to vendors. In consultation with Director of Employee Benefits and Retirement, make decisions on policy exceptions and special requests. Counsel faculty and staff members on benefits programs. 2.) Education * Administers the university's educational benefits to include tuition remission, Tuition Exchange Scholarship, and cash grant programs in accordance with university policies and processes, and in compliance with federal tax code. Responds to faculty and staff member questions and works closely with Financial Aid and Student Accounts to ensure tuition remission is posted in a timely manner. Maintain the applicant/participant databases for each of the educational benefits programs. Maintains and updates educational benefits information in benefit manuals and online. 3.) Retirement * Manage administration and support systems of the University's competitive retirement programs and support systems for faculty, staff, and retirees. Provide support and oversight for all university retirement planning and administration. Recommend policy changes and modernization. Plan, participate in negotiations, and administer all University retirement programs and initiatives. Develop current planning proposals, including budget impact. Serve as a liaison between retirement vendors and university offices of procurement and finance on contracts and coverage with insurance carriers, mutual fund companies, compensation vendors, and consulting firms. Prepare and present critical research and trend data and analyses on retirement. Review, evaluate and ensure programs remain in compliance with new and existing laws and regulations and align with university policies. Design and implement ongoing initiatives to enhance retirement offerings, ensure equity, and effectively manage costs. 4.) Programs and Engagement * Develop content and present benefits information, updates and proposals for leadership, Benefits Advisory Project Team, events and stakeholders. Manage New Hire Enrollment processes. Process, investigate, and collaborate with vendors to resolve customer benefit issues. 5.) Leaves * Support the day-to-day operational activities of the benefits team by investigating and resolving routine customer benefits issues relating to AU's benefit programs and educating the HR Support / Employee Relations / HR Operations teams in a way that enhances their collective knowledge so they can better support their clients and customers. Benefit programs include health plans, dental plans, vision plans, Rx plans, flexible spending accounts, group legal plans, group pet insurance, group auto and home insurance plans, and others. Identify trends and issues with potential broad customer impact and report findings to leadership. Process corrections to coverage information and ensure prompt notification to vendors of errors. Answer plan issues inquiries, qualifying events, COBRA, and benefits for staff and faculty members on Leave of Absence or Long-Term Disability. 6.) Compliance * Manage the annual audits, data and regulatory filings with the different agencies, committees, and institutions. Monitors and stays current on changes to state and federal laws. Partner with key stakeholders, including Finance, IT, and Legal, to support effective implementation and compliance. 7.) Supervision * Serve as part of the Total Rewards team. Provide direction, supervision and mentorship to Benefit Analyst roles. 8.) Other Duties as Assigned Supervisory Responsibility: * This position will supervise two Benefits Analyst positions. Competencies: * Prioritizing and Organizing. * Acquiring and Analyzing Information. * Evaluating and Implementing Ideas. * Developing Plans. * Making Accurate Judgments and Decisions. * Building and Supporting Teams. * Building a Customer Focused Organization. * Driving Continuous Improvement. * Collaborative Leadership. Position Type/Expected Hours of Work: * Full-Time. * 35 hours per week. * Hybrid 1 work modality (on campus 3 - 4 days per week). Salary Range: * $90,000 - $100,000 annually. Required Education and Experience: * A Bachelor's degree or equivalent combination of education and experience. * At least 5 years progressively responsible experience in benefits and retirement or equivalent in education, training and experience. * Proficiency in consultation skills, executive coaching, customer service skills, strategic communications, collaboration, interpersonal and management skills, committed to supporting a diverse and inclusive community. * Knowledge, understanding and application of Federal and State employment laws. * Proficiency in financial analysis, modeling and budgeting. * Proficiency in data analytics and use of Excel. Preferred Education and Experience: * Master's degree, or Accounting, Economics or Finance Bachelor's degree. * 5 - 8 years of relevant experience. * Proficiency in Microsoft Office Suite and Power Point. Additional Eligibility Qualifications: * CEBS certification or other benefit certification(s) or accounts / finance certification is highly desirable. Benefits AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite. Click here to learn about American University's unique benefit options. Other Details * Hiring offers for this position are contingent on successful completion of a background check. * Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university. * Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. * American University is an E-Verify employer. Current American University Employees American University current employees must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings. Contact Us For more information or assistance with the American University careers site, email ************************. American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual's genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.

When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: + Award-winning culture + Inclusion and diversity as a priority + Performance Based Incentive Plans + Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability + Generous PTO (including paid time to volunteer!) + Up to 9.5% 401(k) employer contribution + Mental health support + Career advancement opportunities + Student loan repayment options + Tuition reimbursement + Flexible work environments **_*All the benefits listed above are subject to the terms of their individual Plans_** **.** And that's just the beginning... With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! **General Summary:** Minimum starting hourly rate is $22.00 The Customer Benefit Advisor (CBA) I is the entry level in a three-level career path. A CBA I is a critical first point of contact for our customers. To be successful in this role, the incumbent is responsible for demonstrating exceptional customer service for business serviced by Unum/Colonial Life. It is critical to provide accurate information on benefits, claims, and or policy administration with minimal operational oversight. Incumbents in this role will be tasked with compiling information for multiple product types, from multiple systems, and providing responses to customers that are thorough, clear, and concise. All work is carefully performed according to established protocols/procedures. In this role, incumbents must demonstrate a willingness to provide strong customer service - providing accurate information to customers, expressing appropriate empathy, and resolving customer issues where appropriate. This position requires the use of multiple system applications and administrative processes. While service is focused on our external customers, this position is responsible for creating detailed/appropriate documentation for our internal cross-functional business partners. In addition to providing excellent customer service in accordance with established standards, incumbents will need to demonstrate proficiency in individual metrics (i.e. accuracy, post-interaction surveys, average handle time, after call work, schedule adherence, etc.) that are in line with pre-set expectations and drive results for the Customer Contact Center. **Principal Duties and Responsibilities** + Be the customers' first line of sight (advisor) by being available to assist via multiple avenues of communication with timely and accurate information regarding policy and coverage-related questions. + Meet or exceed company goals and metrics to guarantee the best experience for customers. + Be open and motivated by feedback and guidance to be at your best for customers. + Protect customers' privacy (both internal and external) and reassure them with empathy and professionalism. + Be available to work a regularly assigned shift between the hours of 8:00 am and 8:00 pm Eastern time Monday-Friday. + Reliable attendance in accordance with contact center attendance guidelines. + Successfully complete all required training and associated support periods. + Ability to obtain information from multiple systems and relay to customers in a seamless manner. + Follow all documented processes/workflow to enhance customer service and reduce customer effort/operating efficiency. + Utilize resources and tools to accurately respond to customer inquiries. + Demonstrate a passion for the values outlined in value statements. + May perform other duties as assigned. **Job Specifications** + 1 year customer service experience preferred, with a strong preference that the experience be in the insurance/healthcare/medical/financial field or equivalent area. + Highschool diploma or GED required. + Successful completion of Contact Center training program, including demonstrating phone proficiency and passing required knowledge checks. + A passion for helping customers and exceeding their expectations with high integrity. + Answering customer inquiries, translating documents and acting as an interpreter for English and Spanish languages. + Excellent verbal and written communication skills with the ability to flex your communication style to best meet the needs of customers, both in English and Spanish. + Enthusiasm for working in a fast-paced, structured environment, answering numerous inquiries for customers at their greatest time of need. + Strong computer and multi-tasking skills as well as the ability to confidently work in multiple systems with dual monitors. + Familiarity with Microsoft applications such as Outlook, Word, and Excel. + Intellectual curiosity and a desire to continually learn and grow. + An excellent work ethic and ability to adapt and work successfully in a continually changing environment. + Dependability - being available when needed by teammates and customers. + Comfortable with video communications via MS Teams throughout the day to communicate with teammates and leadership face to (virtual) face. + Must meet attendance requirements and in office expectations when applicable. ~IN3 \#LI-LM2022 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $36,000.00-$62,400.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum