BeneSys jobs - 50 jobs

When it comes to making a meaningful difference in the lives of our customers and employees, USAble Life is always ready. We are a diverse group of individuals working together to go the extra mile. Through our DEI initiatives, employees feel empowered to bring their talents and voice to our culture. Our passion for delivering the best products is matched only by our passion for our people. We are committed to making a meaningful difference in the lives of others which extends beyond our office walls. USAble Life has a long tradition of supporting our communities, and we're proud of the fact that our employees share that commitment. We have been recognized as a "Best Places to Work" in Arkansas, Florida, and Hawaii. You'll be rewarded with opportunities for personal and professional development and opportunities for advancement. This, coupled with our engaging culture and a comprehensive benefits package, ensures we are committed to our employees. Check out how we make a meaningful difference in the lives of others! video/518665804 What We Offer You: A culture that values employees and celebrates, empowers, and inspires a diverse workforce Outstanding and affordable benefits package PTO provided at date of hire 11 paid holidays 401(k) with up to 6% match; fully vested from day 1 Remote opportunities with company-provided equipment Team-oriented, collaborative group of peers Career advancement opportunities Tuition Reimbursement Employee Assistance Program Inclusion Council and Employee Resource Groups Recharge Days and Volunteer Time Off This is a remote position. Life Takes You Places! Are you ready to join us? The starting base salary range for a Sales Operation Administrator I is $45,000 to $63,00.00. The base salary range for a Sales Operation Administrator II is $55,000 to $75,000. Actual salaries will vary by geographic location and are based on factors such as candidate's qualifications, experience, skills, competencies, and company tenure & equity. In addition to base compensation, this role is eligible for an annual incentive plan based on company performance and individual performance. This is a multi-level position with increasing levels of responsibility and requirements for each level. Sales Operation Administrator Overview This position fosters positive relationships with sales staff, enrollment staff and Partners by providing excellent operational and account management support. Coordinates all sales operations duties, timeline of enrollments, communications, administration, reporting, system support and escalated issue resolution. Provides support for sales activities and follows sales and enrollment process from start to finish while looking for opportunities to improve processes and provide better service to our customers. Essential Duties: Provides account management support to sales staff and Partners Coordinates requests and compilation of quotes for various products and carriers and assists in preparing them for delivery and tracking Coordinates the timeline of set up, enrollment, processing, reconciliation and implementation on all sales and enrollments Coordinates the organization, submission, and reconciliation of new business Provides sales support and customer service-related support to both new and existing business Provides operational support including coordinating timeline of enrollment, processing, reconciliation, and implementation Audit and validate all group and voluntary applications before submitting Requests and submits various reports including hybrid tracking reports, commission distribution form, pending reports for individual products and creates missing information and payroll reports for sales staff, brokers, and groups Assists sales staff with pre- and post-enrollment duties Organizes and maintains database and files related to groups, notify sales staff/group/BCBS of approval/denial and load notes into reports Provides administrative support including compiling and preparing correspondence, reports, sales tracking information, presentation assistance, and spreadsheets Conducts research and prepare reports for special projects as assigned Maintains departmental calendars for assigned management and staff Schedules and arranges departmental and committee meetings, conference calls, and appointments as necessary and coordinates travel, logistics and topics for conferences Ensures materials and supplies that are needed for day-to-day operations Provides problem resolution support to resolve escalated issues by working with internal Departments Tracks all Tier 2 calls and emails and provide first response within 24 hours If research is needed, follow-up should be provided every 24 to 48 hours until resolution occurs Performs other related duties and responsibilities as assigned Required Knowledge, Skills and Abilities: Ability to work independently, manage priorities and workflow Ability to work in office as needed to facilitate meetings Strong customer service orientation and skills Strong detail orientation and organization skills Strong problem solving and analytical skills Excellent oral, written, and interpersonal communication skills Demonstrate ability to assist and guide others Ability to identify customer needs and work with sales staff to help identify opportunities Ability to develop and strengthen relationships Intermediate MS Office Outlook, Word, Excel and PowerPoint skills Ability to handle confidential and time-sensitive information Required Education and Experience: Bachelor's degree or equivalent work experience Ability to earn Life & Health Insurance License within 90 days 1 years in administrative/marketing operations support position as a site coordinator/office manager Or, equivalent military experience Preferred Education and Experience: 2-3 years of operations support experience in insurance industry #USAL1 Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Employee Benefits Corporation is hiring for an Enrollment Specialist I. The Enrollment Specialist I is responsible for the system set-up of specified client products and the ongoing administration, maintenance, and termination of participant accounts. This position is also responsible for managing administrative activities related to the Benefits Card on the participant level. Individuals in this role interact and collaborate across several areas of the organization on a regular basis. This person may work in our Middleton, WI office, be fully remote (WI locations only), or a combination of the two, depending on availability. Responsibilities Include: Manage and maintain updates to participant accounts including enrollment, renewal, termination, leave of absence and permitted election changes as well as Benefits Card account maintenance Process Health Savings Account customer identification program (CIP) documentation, account closures, account transfers and other associated updates Update participant accounts from data received through eligibility files and manage any account variances. Coordinate contact to clients as needed to obtain information to resolve any discrepancies. Process manual client renewals for all product offerings Save fee amendment documents in the appropriate drive Update client demographic information Complete system data entry for new POP, COBRA, and Compliance Services clients Manage, triage, and assign enrollment related workflow (to include but not limited to data file feeds, help desk inquiries and tasks) in accordance with departmental expectations and standards Respond to incoming inquiries and tasks from other departments in a timely, customer centric and professional manner Maintain and proactively manage CRM database, documenting each interaction and action item in a timely, compliant manner and in adherence with departmental standards Qualifications: Associate degree in Business or related field; may be substituted with two years of relevant work experience Minimum one year experience in an enrollment or administrative position supporting internal and external customers in a professional office environment Demonstrated effective verbal and written communication skills, utilizing proper grammar, syntax and excellent business acumen Strong attention to detail Strong organizational and time management skills with proven ability to multi-task in a high paced environment Self-motivated and able to resolve issues independently Demonstrated ability to work both independently and collaboratively Computer proficiency in Windows-based applications along with a demonstrated ability to learn new software programs Basic proficiency with Microsoft Excel, Word and Outlook Preferred Qualifications: Intermediate proficiency with Microsoft Excel Previous experience in Benefits Administration, working with insurance brokers and/or carriers, or in the health insurance industry Knowledge of COBRA and tax advantaged benefit programs We offer: A friendly, collaborative team environment A competitive compensation and benefits package that includes employee-ownership Opportunities for personal and professional growth Flexible scheduling to encourage and support a healthy work-life balance More About Us: Employee Benefits Corporation administers a variety of employee benefits, from IRS-approved, tax-advantaged plans to COBRA and state-regulated continuation administration through informative education materials, dedicated reporting, creative plan design and expert customer support. We work with benefit brokers and consultants, employers and HR administrators, and benefit plan participants to offer top-notch workplace benefits and customer service. As a 100% employee-owned company, we are committed to using our experience, knowledge, creativity and technology to ensure our customers' satisfaction with their plans and with our services. ? Employee Benefits Corporation is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Our affirmative action program is available to any applicant or employee upon request. If you need an accommodation as part of the employment process, please contact Human Resources via email at or via phone at .

The Client Relationship Manager has full command of their aligned market, serving as a direct resource for Key Business Partner Account Management Teams. Responsibilities include but are not limited to: providing a highly personalized client and broker experience dedicated to educating contacts and brokers on coverage and the tools and resources that are available to them, assisting with all day to day requests and service escalations, claim and benefit inquiries, billing and invoice questions, payment verification, generating reports, general guidance with compliance related matters, collaboration with internal departments, group set-up support and ancillary services implementation. The position is responsible for the overall client satisfaction of their assigned account. ESSENTIAL FUNCTIONS Serves as primary point of contact between the Key Business Partner Account Management, Sales, Agents/Brokers, Employer Groups and various Allied departments to provide oversight of plan administration. Represents Allied at business functions to promote positive image of the company Maintains and has ownership of a block of key accounts Monitors overall customer experience of individual book of business including call metrics, claim account metrics and performance guarantees to improve client and customer satisfaction. Strong understanding of New Business and Reissue submission paperwork received from BPO Clients to ensure plan details are communicated correctly to the BPO Core Group and for Customer Service Questions. Cultivates strong, productive, and influential relationships with Key Business Partners, driving retention and new business growth. Support facilitation of the renewal of existing cases by management of overall service and maintaining service level expectations. Client facing providing support during onboarding process and is capable of independently resolving issues while improving the overall client experience Fosters a sense of urgency and commitment to achieve goals resulting in the ability to influence the organization to meet and exceed customer expectations Executes effective resolutions for escalated client issues including root cause analysis to mitigate future concerns Executes effective resolutions for routine problems (i.e., billing, employer and member concerns, etc.) by working with the appropriate departments and the client to ensure resolution. Partners with Senior staff to proactively address critical issues. Troubleshoot, identify, and improve internal processes with various Allied departments. Collaborates with the Allied Compliance team to stay up to date on all compliance and regulation topics. Provide communication to clients regarding ACA compliance Provide Administrative Procedures and website training Produce and analyze Ad Hoc reporting when requested Demonstrates Excellent interpersonal communication skills, both written and verbal, with the ability to tailor messages to the appropriate audience Demonstrates strength and understanding of all workflows and business processes to execute the overall service strategy for BPO Clients. Other duties as assigned. EDUCATION Bachelor's degree or equivalent work experience required. Producer's license preferred. EXPERIENCE AND SKILLS 3-5 years Group Health Insurance/Benefits experience required, preferably in an Account Management or client facing role Excellent verbal and written communication skills. Excellent sales and customer service skills. Proficient with Microsoft Office Suite or related software. Ability to prioritize tasks and to delegate them when appropriate. Ability to function well in a high-paced and at times stressful environment. Strong sense of urgency Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Self-starter with ability to be proactive and take independent action. Strong critical thinking skills. Team player and good listener. POSITION COMPETENCIES Job Knowledge Time Management Accountability Communication Initiative Customer Focus PHYSICAL DEMANDS This is an office environment requiring extended sitting and computer work WORK ENVIRONMENT Remote Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend. Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role. Protect Yourself from Hiring Scams Important Notice About Our Hiring Process To keep your experience safe and transparent, please note: All interviews are conducted via video. No job offer will ever be made without a video interview with Human Resources and/or the Hiring Manager. If someone contacts you claiming to represent us and offers a position without a video interview, it is not legitimate. We never ask for payment or personal financial information during the hiring process. For your security, please verify all job opportunities through our official careers page: Current Career Opportunities at Allied Benefit Systems Your security matters to us-thank you for helping us maintain a fair and trustworthy process!

Employee Benefits Corporation is hiring for a Client Account Representative II. The Client Account Representative II is the primary point of contact for a specific set of Employee Benefits Corporation's clients across all products and services and various brokers. This position utilizes internal resources to resolve various client inquiries, including moderately complex issues, via telephone and email. The Client Account Representative II is responsible for managing all customer contact to ensure timely resolution to inquiries and issues. This person may work in our Middleton, WI office, fully remote (Wisconsin locations only), or a combination of the two depending on availability. Must be available for one day of onsite training and onboarding in person at our Middleton, WI office. Responsibilities: Serve as primary point of contact and organization resource for assigned clients and various brokers Establish rapport and trust with all clients, ensuring a high quality and meaningful experience is delivered with every interaction Obtain information from multiple systems and relay to clients and brokers in a seamless manner Facilitate resolution of service issues of specific clients in a professional manner utilizing interpersonal skills including diplomacy, tact and a concern for the client's needs De-escalate situations involving dissatisfied clients and brokers, offering patient assistance and support Obtain and maintain current and ongoing product and regulation related knowledge at a level of proficiency to resolve complex client requests and inquiries Collaborate and engage with organizational resources to ensure accurate and effective client data exchange, issue resolution and service Respond to incoming inquiries and tasks from other departments in a timely, customer centric and professional manner Required Qualifications: Associate degree in Business or related field; may be substituted by two years directly related experience Three years' experience in a customer-centric role Experience providing customer service for a variety of products in the health care industry Demonstrated subject matter expertise in Employee Benefits Corporation's product offerings or equivalent experience in the health care industry Demonstrated effective listening, verbal and written communication skills, utilizing proper grammar, syntax and excellent business acumen Ability to articulate relevant information in an organized and concise manner Ability to remain calm when dealing with challenging clients Demonstrated experience de-escalating client issues Strong attention to detail and critical thinking skills to help manage difficult situations Demonstrated ability to develop, maintain and foster relationships at all levels of the organization Demonstrated ability to maintain a positive, empathetic and professional attitude internally and externally Successful experience coordinating activities and tasks of a variety of resources towards a specific business goal Strong organizational and time management skills with proven ability to multitask in a high paced environment Self-motivated and able to resolve issues independently Demonstrated ability to guide clients through troubleshooting and navigating various company systems and the mobile application Computer proficiency in Windows-based applications along with a demonstrated ability to learn new software programs Intermediate proficiency with Microsoft Outlook, Word and Excel Previous experience working with a Customer Relationship Management system (CRM) Preferred Qualifications: Bachelor degree We offer: A friendly, collaborative team environment A competitive compensation and benefits package that includes employee-ownership Opportunities for personal and professional growth Flexible scheduling to encourage and support a healthy work-life balance More About Us: Employee Benefits Corporation administers a variety of employee benefits, from IRS-approved, tax-advantaged plans to COBRA and state-regulated continuation administration through informative education materials, dedicated reporting, creative plan design and expert customer support. We work with benefit brokers and consultants, employers and HR administrators, and benefit plan participants to offer top-notch workplace benefits and customer service. As a 100% employee-owned company, we are committed to using our experience, knowledge, creativity and technology to ensure our customers' satisfaction with their plans and with our services. ? Employee Benefits Corporation is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Our affirmative action program is available to any applicant or employee upon request. If you need an accommodation as part of the employment process, please contact Human Resources via email at or via phone at .

Employee Benefits Corporation is hiring for a Microsoft Business Productivity Solutions Specialist. This role blends hands-on solution development with business enablement. This position supports our organization's Microsoft 365 E5 investment, helping unlock the value of emerging tools-particularly Copilot, Teams, SharePoint, and Power Platform. The ideal candidate is passionate about productivity, AI, and staying at the forefront of Microsoft's rapidly evolving modern workplace ecosystem. This role sits at the intersection of digital enablement and business collaboration-working directly with departments to streamline work through automation and championing the adoption of Microsoft's AI features. The individual in this role must be self-driven, business-aware, and highly adaptable to change. This person may work in our Middleton, WI office, or be fully remote (WI, AZ, FL, IN, MA, MN, NC, or TX locations only) depending on availability. Must be available for occasional travel to our Middleton, WI office, not anticipated to exceed once a quarter. Responsibilities Include: Design and implement productivity solutions using Power Automate, Power Apps, SharePoint Online, and Teams to streamline business workflows. Support and manage SharePoint environments, including site creation, list management, and permission structures, especially as Teams increasingly relies on underlying SharePoint components. Partner with business departments to identify automation opportunities, document needs, and deliver scalable Microsoft 365-based solutions. Develop and lead end-user enablement campaigns for Microsoft 365 and AI tools, with a strong focus on Copilot and modern collaboration features. Track and report on usage, engagement, and adoption metrics using Microsoft 365 analytics dashboards and insights tools to inform and adjust strategies. Collaborate cross-functionally with IT, Security, Compliance, and business leaders to align solutions with governance, scalability, and security policies. Create and maintain training guides, quick start toolkits, and internal documentation to ensure consistent and scalable knowledge across the organization. Stay current with Microsoft's roadmap and product updates, particularly those involving Copilot, multi-agent orchestration, Teams extensibility, and AI integration, and make recommendations for possible enhancements. Contribute to Copilot governance planning, supporting policy development for access, permissions, and data compliance. Facilitate "Office Hours" or internal community of practice sessions to foster grassroots engagement with M365 tools. Qualifications: Bachelor's degree in IT, Business, Organizational Development, or related field. 2-4 years of professional experience working in Microsoft 365 environments. Demonstrated proficiency with Power Automate, Power Apps, SharePoint Online, and Microsoft Teams. Experience with Microsoft Copilot, Viva, Loop, or Copilot Studio. Ability and desire to research and learn about AI integration and practical applications of Copilot in day-to-day work. Strong interpersonal skills, with the ability to engage both technical and non-technical audiences. Preferred Qualifications: Microsoft certifications (e.g., PL-100, PL-200, MS-900). Familiarity with AI governance, data compliance, or digital transformation initiatives. Exposure to change management methodologies or organizational adoption frameworks. We offer: A friendly, collaborative team environment A competitive compensation and benefits package that includes employee-ownership Opportunities for personal and professional growth Flexible scheduling to encourage and support a healthy work-life balance More About Us: Employee Benefits Corporation administers a variety of employee benefits, from IRS-approved, tax-advantaged plans to COBRA and state-regulated continuation administration through informative education materials, dedicated reporting, creative plan design and expert customer support. We work with benefit brokers and consultants, employers and HR administrators, and benefit plan participants to offer top-notch workplace benefits and customer service. As a 100% employee-owned company, we are committed to using our experience, knowledge, creativity and technology to ensure our customers' satisfaction with their plans and with our services. ? Employee Benefits Corporation is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Our affirmative action program is available to any applicant or employee upon request. If you need an accommodation as part of the employment process, please contact Human Resources via email at or via phone at .

An ECM Coordinator supports department staff with administrative tasks related to a member's medical condition(s), department case work, communication with internal and external stakeholders, and manage audits. This role will engage with members to offer support and resources related to their medical condition(s) through Allied Care. ESSENTIAL FUNCTIONS Facilitate reviews, referrals, and outreach for referral-based proprietary strategies as well as engaging with members across Medical Management products Document all engagement accurately and concisely within the Microsoft Customer Relationship Management (CRM) system Manage escalated and time sensitive case management questions received from members, broker relationships, and internal and external Allied stakeholders Collaborate with strategic vendor partners to provide supportive services and support to members Lead and facilitate claims auditing in conjunction with ECM Coordinators. Complete department auditing related to daily tasks to ensure accuracy and identify escalations Identify impactful scenarios through appropriate closing summaries in timely fashion. Share impactful scenarios with the department's leadership team to deliver to internal departments, such as Sales, Operations, and Executive leadership Identifying escalations for department leadership team, as appropriate Other duties as assigned EDUCATION Bachelor's Degree or equivalent work experience, required EXPERIENCE AND SKILLS At least 3-5 years of administrative support experience required. Focus on patient-provider engagement, needs assessments, coordination of care, and or patient treatment adherence within the healthcare or social service industry preferred Understanding of intermittent medical terminology such as CPT, HCPC, and diagnostic codes Understanding of basic benefit plan design terminology such as deductible, out-of-pocket, prescription drugs, physical medicine services, etc. Strong verbal and written communication skills Strong analytical and problem-solving skills COMPETENCIES Communication Customer Focus Accountability Functional/Technical Job Skills PHYSICAL DEMANDS This is a standard desk role - long periods of sitting and working on a computer are required. WORK ENVIROMENT Remote Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend. Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role. Protect Yourself from Hiring Scams Important Notice About Our Hiring Process To keep your experience safe and transparent, please note: All interviews are conducted via video. No job offer will ever be made without a video interview with Human Resources and/or the Hiring Manager. If someone contacts you claiming to represent us and offers a position without a video interview, it is not legitimate. We never ask for payment or personal financial information during the hiring process. For your security, please verify all job opportunities through our official careers page: Current Career Opportunities at Allied Benefit Systems Your security matters to us-thank you for helping us maintain a fair and trustworthy process!

When it comes to making a meaningful difference in the lives of our customers and employees, USAble Life is always ready. We are a diverse group of individuals working together to go the extra mile. Through our DEI initiatives, employees feel empowered to bring their talents and voice to our culture. Our passion for delivering the best products is matched only by our passion for our people. We are committed to making a meaningful difference in the lives of others which extends beyond our office walls. USAble Life has a long tradition of supporting our communities, and we're proud of the fact that our employees share that commitment. We have been recognized as a "Best Places to Work" in Arkansas, Florida, and Hawaii. You'll be rewarded with opportunities for personal and professional development and opportunities for advancement. This, coupled with our engaging culture and a comprehensive benefits package, ensures we are committed to our employees. Check out how we make a meaningful difference in the lives of others! video/518665804 What We Offer You: A culture that values employees and celebrates, empowers, and inspires a diverse workforce Outstanding and affordable benefits package PTO provided at date of hire 11 paid holidays 401(k) with up to 6% match; fully vested from day 1 Remote opportunities with company-provided equipment Team-oriented, collaborative group of peers Career advancement opportunities Tuition Reimbursement Employee Assistance Program Inclusion Council and Employee Resource Groups Recharge Days and Volunteer Time Off This is a remote position. Life Takes You Places! Are you ready to join us? The base salary range for the Application Architect is 109,000 to 196,000. Actual salaries will vary by geographic location and are based on factors such as candidate's qualifications, experience, skills, competencies, and company tenure & equity. In addition to base compensation, this role is eligible for an annual incentive plan based on company performance and individual performance. Application Architect Overview The Application Architect plays a pivotal role in the software development lifecycle. This position is responsible for guiding the design, development, and implementation of enterprise applications, ensuring alignment with business goals, IT standards, and regulatory requirements. This role works to increase developer productivity through mentoring, creating guidelines and standards for development, and creating libraries that are reused throughout various applications. Essential Duties: Designs and oversees the architecture of enterprise applications, ensuring alignment with coding standards and architectural principles Actively contributes to development efforts and utilizes hands-on coding Mentors Developers and promotesbest practices in software engineering, testing, and deployment Assists in the architecture, maintenance, and testingof software and tools Coordinates the evaluation of development languages, tools, and other software by determining their strategic applicability to systems and projects, and make recommendations Collaborates with cross-functional teams to define technical requirements and translate business needs into robust software solutions Provides timely feedback to management regarding issues, changes in business direction, and key decisions Performs code reviews to ensure adherence to standards, conventions, and consistency across applications Works with management to identify opportunities for improvement in both technology and business decision-making Engages with business stakeholders to understand their needs and evaluate how different solution options impact various departments within the business Communicates effectively with both business departments and IT staff Creates and maintains reusable libraries and frameworksto improve developer productivity and consistency Establishes and enforces development guidelines and architectural standards, ensuring alignment with enterprise IT strategy Provides technical leadership across multiple projects, helping teams resolve complex design and implementation challenges Evaluates emerging technologies and tools, assessing their strategic fit for the Company's systems and recommends adoption where appropriate Collaborates with data architects and infrastructure teamsto ensure seamless integration between integration points Ensures compliance with regulatory and security standards, including HIPAA, SOX, and internal audit requirements Performs other related duties and responsibilities as assigned Required Knowledge, Skills and Abilities: Deep knowledge of advanced software development principles, including object-oriented programming, web development, microservices, cloud computing, source control, continuous integration and delivery (CI/CD), and secure coding practices Strong understanding of insurance industry practices and enterprise technical systems, with the ability to identify how technology solutions can drive business value Excellent verbal, written, and presentation skills, with the ability to effectively communicate with developers, designers, project managers, and business analysts Familiarity with complex automated systems and the full software development lifecycle (SDLC), including Agile and project management tools Ability to quickly understand business processes and the applications they integrate with, including upstream and downstream dependencies Proven ability to prioritize tasks, manage multiple initiatives simultaneously, and deliver within time constraints Strong leadership, collaboration, and interpersonal communication skills, with a track record of influencing technical direction and mentoring others Experience evaluating and recommending emerging technologies, tools, and frameworks for strategic alignment Comfort working in hybrid or remote environments, with the ability to lead distributed teams and maintain productivity Understanding of regulatory and compliance standards, such as HIPAA, SOX, and internal audit protocols, as they relate to application development and architecture Required Education and Experience: Bachelor's Degree in computer science, or related field; or equivalent experience 8+ years of IT experience 2 years of IT supervisory experience or experience as a Team Lead on an Application Development Team Or, equivalent military experience Preferred Education and Experience: 10+ years of IT experience Experience with a BlueCross BlueShield Plan or other health and/or life insurance-related company Experience with all aspects of a software development lifecycle in a technical operations environment Experience leading project teams including meeting deliverable dates, leading a work team(s) and direct customer contact Experience managing customer requirements or demands Working Conditions (Physical Demands): Normal, no adverse or hazardous conditions #USAL2 Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

The QA Analyst supports validation of Allied's modernized claims platform through detailed functional and integration testing. The role ensures business logic equivalence between legacy QicLink application and the refactored .NET system, partnering closely with technical and business SMEs to confirm accuracy and operational readiness. ESSENTIAL FUNCTIONS Execute functional test cases for modernized claims modules (claim intake, adjudication, eligibility, accumulators) Validate business logic and calculation equivalence between COBOL and .NET environments Support test data preparation and environment coordination with technical teams Document and track test results, issues, and defects through resolution Participate in SIT and UAT cycles; validate outputs against historical data and baseline behaviors Collaborate with business SMEs to align test coverage with operational workflows and expected claim results Support readiness assessments and reporting for release go/no-go decisions Performs other related duties as assigned EDUCATION B.S., equivalent degree in Computer Science or Information Systems, or equivalent work experience required EXPERIENCE AND SKILLS: 3-5 years of experience in quality assurance or system testing required Strong understanding of healthcare claims operations and benefit processing logic Experience with test documentation and defect management tools (e.g., Azure DevOps, JIRA, HP ALM) Detail-oriented with strong analytical and communication skills Prior experience with legacy-to-modern platform conversions or modernization testing Familiarity with QicLink or similar TPA claims platforms Knowledge of .NET application testing or data migration validation POSITION COMPENTENCIES Job Knowledge Time Management Accountability Communication Initiative Customer Focus . PHYSICAL DEMANDS: This is a standard desk job requiring extended sitting and computer work. WORK ENVIRONMENT Remote Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend. Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role. Protect Yourself from Hiring Scams Important Notice About Our Hiring Process To keep your experience safe and transparent, please note: All interviews are conducted via video. No job offer will ever be made without a video interview with Human Resources and/or the Hiring Manager. If someone contacts you claiming to represent us and offers a position without a video interview, it is not legitimate. We never ask for payment or personal financial information during the hiring process. For your security, please verify all job opportunities through our official careers page: Current Career Opportunities at Allied Benefit Systems Your security matters to us-thank you for helping us maintain a fair and trustworthy process!

The Medical Case Management Manager (Manager, Enhanced Case Management (ECM)) leads the development, delivery, and continuous improvement of the ECM program, ensuring high quality care coordination and advocacy for member with complex health needs. This role provides direct leadership and mentorship to the ECM team, evaluates and enhances departmental workflows, and fosters strong internal and external partnerships through exceptional communication and relationship building skills. The Manager maintains expertise in self funded benefits administration and government programs such as Medicare and Medicaid to guide members in understanding and optimizing their available coverage options. In addition to managing a limited caseload, the position addresses client inquiries, resolves member escalations, and collaborates with organizational leadership to strengthen program strategy, performance, and impact. ESSENTIAL FUNCTIONS Develops and directly manages Enhanced Case Management Advocates and Supervisors, while providing indirect oversight to the Case Managers through supervisory staff. Monitors department dashboards and conducts case audits to ensure teams consistently meet or exceed quality standards and KPIs. Fosters a collaborative, continuous improvement environment and supports staff in resolving challenges and enhancing performance through constructive, supportive feedback. Engage with the Client Management and Value Team to offer insight related to high-dollar claimants and provide a clear explanation of ECM strategies, efforts, and impact. Identify members from our ASO Self-Funded and Co-Sourcing Partially Self-Funded Clients based on current medical condition(s), future claim costs, and current financial assessment for Enhanced Case Management evaluation and identify strategic solutions. Maintain continuous knowledge of Medicare, Medicaid, and other government programs, including application processes, eligibility criteria, dual eligibility, and coordination of benefits (COB). Identify trends and opportunities to collaborate with Medical Management leadership to enhance processes and strategies to improve quality, efficiency, and outcomes. Manage a case load of high-complexity members to support their needs, evaluate coverages and offer resources. Promotes an environment of continuous improvement and collaboration and assists in troubleshooting and resolving escalated challenges quickly by utilizing an empathetic approach. Coordinate with Client Management and other internal departments to answer questions and resolve client challenges. Assist in selecting and building the right teams to meet long-term talent planning needs and achieve business goals. Lead, coach, motivate and develop. Responsible for one-on-one meetings, performance appraisals, growth opportunities and attracting new talent. Clearly communicate expectations, provide employees with the training, resources, and information needed to succeed. Actively engage, coach, counsel and provide timely, and constructive performance feedback. Performs other related duties as assigned. EDUCATION Bachelor's degree or equivalent work experience required. EXPERIENCE AND SKILLS At least 5 years of Case Management experience, preferably from a third-party administrator, carrier, or within the healthcare industry required. At least 3 years at a supervisor level and successfully demonstrated leadership competencies required. Demonstrated expertise in Medicaid, Medicare, eligibility processes, and coordination of benefits. Experience managing teams of employees with a variety of backgrounds and tenure. Ability to monitor and prioritize multiple deadlines and projects simultaneously. Experience reading, analyzing, and reviewing organizational metrics and data, preferred. Comfortable managing competing priorities and guiding others in a fast-paced environment. Excellent written and verbal communication skills with the ability to influence cross-functionally and present to clients/leadership Proven experience building training programs, conducting audits, and providing structured feedback. POSITION COMPETENCIES Accountability Communication Action Oriented Timely Decision Making Building Relationships/Shaping Culture Customer Focus PHYSICAL DEMAND This is a standard desk role long periods of sitting and working on a computer are required. WORK ENVIRONMENT Remote Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend. Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role. Protect Yourself from Hiring Scams Important Notice About Our Hiring Process To keep your experience safe and transparent, please note: All interviews are conducted via video. No job offer will ever be made without a video interview with Human Resources and/or the Hiring Manager. If someone contacts you claiming to represent us and offers a position without a video interview, it is not legitimate. We never ask for payment or personal financial information during the hiring process. For your security, please verify all job opportunities through our official careers page: Current Career Opportunities at Allied Benefit Systems Your security matters to us-thank you for helping us maintain a fair and trustworthy process!

Job DescriptionSIHO Internship Overview - Summer 2026Welcome to the SIHO Summer Internship Program! We are thrilled to offer college students the chance to embark on an immersive, 12-week journey into the dynamic health insurance industry. This program is designed to provide hands-on experience, valuable industry insights, community engagement, and meaningful professional growth opportunities. Program Duration: May 18 - August 7, 2026 (12-week program) Program Highlights:Hands-On Departmental Experience:Dive into department-specific tasks, gaining practical experience and exposure to the inner workings of the health insurance industry. Work alongside experienced professionals and contribute to impactful, real-world projects. Weekly Industry Leader Sessions:Participate in weekly discussions with industry experts on topics such as emerging trends, market insights, and career advice.Build connections and expand your professional network. Capstone Project Presentation:Develop and present a comprehensive end-of-summer project to SIHO's executive leadership team.Demonstrate your understanding, creativity, and problem-solving abilities. Community Engagement:Embrace SIHO's commitment to social responsibility through organized volunteer initiatives.Connect with the community and contribute to positive change.Tentative Roles for 2026: We are finalizing the specific roles, but previous positions have included: - Marketing - Compliance - Part D Vendor Oversight - Project Management- Recruiting/HR - Sales - IT Qualifications:- College students completing their junior or senior year in majors such as Business Administration, Healthcare Management, Finance, Marketing, or related fields.- Strong academic performance and a keen interest in the health insurance industry.- Exceptional communication and teamwork skills. Why Join Us?- Gain hands-on experience in a leading health insurance company.- Network with top professionals in the field.- Explore multiple facets of the health insurance sector.- Engage in community-building activities.- Present your work to executive leadership, receiving feedback and recognition. Application Process: Submit your resume and cover letter by May 1, 2026. Shortlisted candidates will be invited for interviews. At SIHO Health Insurance Company, we value diversity and encourage candidates from all backgrounds to apply. Join us for a transformative summer where innovation meets collaboration and your career takes a leap forward. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The Claims Processor will use independent judgement and discretion to review, analyze, and make determinations regarding payment, partial payment, or denial of medical and dental claims, as well as various types of invoices, based upon specific knowledge and application of each client's customized plan(s). ESSENTIAL FUNCTIONS: Process a minimum of 1,200 medical, dental, and vision claims per week while maintaining quality goals. Read, analyze, understand, and ensure compliance with clients' customized plans Learn, adhere to, and apply all applicable privacy and security laws, including but not limited to HIPAA, HITECH and any regulations promulgated thereto. Independently review, analyze and make determinations of claims for: 1) reasonableness of cost; 2) unnecessary treatment by physician and hospitals; and 3) fraud. Review, analyze and add applicable notes using the QicLink system. Review billed procedure and diagnosis codes on claims for billing irregularities. Analyze claims for billing inconsistencies and medical necessity. Authorize payment, partial payment or denial of claim based upon individual investigation and analysis. Review Workflow Manager daily to document and release pended claims, if applicable. Review Pend and Suspend claim reports to finalize all claim determinations timely. Assist and support other Claims Specialists as needed and when requested. Attend continuing education classes as required, including but not limited to HIPAA training. EDUCATION: High School Graduate or equivalent required. EXPERIENCE & SKILLS: Applicants must have a minimum of two (2) years of medical claims analysis experience (Medicare/Medicaid does not count towards the experience) required. Prior experience with a Third-party Administrator (TPA) is highly preferred. Applicants must have knowledge of CPT and ICD-10 coding. Applicants must have strong analytical skills and knowledge of computer systems. Prior experience with dental and vision processing is preferred, but not required. COMPETENCIES Communication Customer Focus Accountability Functional/Technical Job Skills PHYSICAL DEMANDS: Office setting and ability to sit for long periods of time. WORK ENVIRONMENT: Remote Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend. Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role. Protect Yourself from Hiring Scams Important Notice About Our Hiring Process To keep your experience safe and transparent, please note: All interviews are conducted via video. No job offer will ever be made without a video interview with Human Resources and/or the Hiring Manager. If someone contacts you claiming to represent us and offers a position without a video interview, it is not legitimate. We never ask for payment or personal financial information during the hiring process. For your security, please verify all job opportunities through our official careers page: Current Career Opportunities at Allied Benefit Systems Your security matters to us-thank you for helping us maintain a fair and trustworthy process!

The Technical Product Operations Specialist ensures Allied's product delivery runs smoothly. They will work side-by-side with Technical Program Managers and Product Owners to support day-to-day operations, manage tickets, and help keep our products moving from idea to release. ESSENTIAL FUNCTIONS Manage ticket intake, triage, and tracking across product teams. Coordinate with developers and QA to ensure timely resolution of bugs and enhancements. Maintain up-to-date product documentation and release notes. Support backlog grooming sessions by preparing context, user stories, and acceptance criteria. Run operational reports, analyze metrics, and surface insights to TPMs. Help identify process improvements to streamline product delivery. EDUCATION Bachelor's degree in related field or equivalent work experience required. EXPERIENCE AND SKILLS 2-3 years of experience in product operations, project coordination, or healthcare data analysis. Strong organizational skills and the ability to manage multiple moving parts. Experience working in an Agile delivery environment (Azure Dev Ops, Jira or similar). High attention to detail and comfort digging into data and documentation. A proactive, team-oriented mindset-ready to jump in and help get work across the finish line. POSITION COMPETENCIES Job Knowledge Time Management Accountability Communication Initiative Customer Focus PHYSICAL DEMANDS This is an office environment requiring extended sitting and computer work. WORK ENVIRONMENT Remote Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend. Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role. Protect Yourself from Hiring Scams Important Notice About Our Hiring Process To keep your experience safe and transparent, please note: All interviews are conducted via video. No job offer will ever be made without a video interview with Human Resources and/or the Hiring Manager. If someone contacts you claiming to represent us and offers a position without a video interview, it is not legitimate. We never ask for payment or personal financial information during the hiring process. For your security, please verify all job opportunities through our official careers page: Current Career Opportunities at Allied Benefit Systems Your security matters to us-thank you for helping us maintain a fair and trustworthy process!

The Stop Loss Manager is responsible for managing the day-to-day operations of the Stop Loss department. This position will work closely with the Director, Stop Loss to establish and meet expectations and business goals. The Manager will focus on innovation, ensuring audit metrics are kept, tracking stop loss claim filings, reimbursements, and advance funding claims to ensure the department is running in an efficient and thorough manner. Ensuring all administrative, organizational, and auditing functions are maintained by the team. ESSENTIAL FUNCTIONS Manages the day-to-day operational functions to include, workflow management, staffing needs, systems, procedures, and reporting. Proactively addresses critical issues and identifies ways to streamline and improve efficiency of work Monitor all claim filings, including both specific and aggregate. Collaborate cross departmentally to ensure business objectives and performance standards are met. Assesses current processes and procedures for innovative opportunities amongst teams. Design and implement policies and procedures most efficient to corporate directives and strategy. Ensure all define processes and quality standards are followed. Foster a sense of urgency and commitment to achieve goals Ability to troubleshoot daily issues that arise throughout each team. Maintain direct report assignments, performance management and relative goals. Perform weekly audits of specific claims to ensure all claims were filed correctly and all reimbursements have been received. Coordinate reprocessing of claims according to carrier negotiations Request reporting for mid-year takeover stop loss policies Responsible for the filing of aggregate claims and securing reimbursements. Assist with making claim adjustments for claims paid in a current contract but should be applied to a prior contract. Lead, coach, motivate and develop. Responsible for one-on-one meetings, performance appraisals, growth opportunities and attracting new talent. Clearly communicate expectations, provide employees with the training, resources, and information needed to succeed. Actively engage, coach, counsel and provide timely, and constructive performance feedback. Work on special projects, duties or tasks as assigned. EDUCATION Bachelor's degree or relevant work experience required EXPERIENCE AND SKILLS At least 5 years stop loss experience required, either at a TPA or stop loss carrier. At least 3 years at a supervisory level and possess successfully demonstrated leadership competencies required. Intermediate level work experience with Microsoft Office, Word, Excel, and Power Point software applications required Group Health Insurance/Benefits experience preferred Excellent written and verbal communication skills POSITION COMPETENCIES Accountability Communication Action Oriented Timely Decision Making Building Relationships/Shaping Culture Customer Focus PHYSICAL DEMANDS • This is a standard desk role - long periods of sitting and working on a computer are required. WORK ENVIRONMENT Remote Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend. Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.

The Medical Claim Auditor (Claim Department Auditor) will be responsible for coordinating and completing audits as well as compiling and reporting results and trends accurately, appropriately, and timely. ESSENTIAL FUNCTIONS Logging/Tracking all Claims/Tasks to be audited Audit for accuracy as well as workflow compliance; Release of appropriate claims using established workflows Assist with all audit programs currently in place as well as identifying issues for future audit programs Assist with other tasks as needed and identified by Claims Management Monthly meetings with Claims Management to report on audit trends and training suggestions Other duties as assigned EDUCATION High School Grad or GED required EXPERIENCE & SKILLS Applicant should be proficient in the use of the Excel and Word programs. Communicate effectively verbally & electronically. Applicants must have 5 years of comprehensive experience with the processing or auditing of medical, dental and vision claims. Applicants must have a history of excellent quality results and the desire to take on a new challenge. Auditing experience is preferred, but not required. COMPETENCIES Job Knowledge Time Management Accountability Communication Initiative Customer Focus PHYSICAL DEMANDS Ability to sit for long periods of time. Ability to communicate via telephone. WORK ENVIRONMENT: Remote Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend. Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role. Protect Yourself from Hiring Scams Important Notice About Our Hiring Process To keep your experience safe and transparent, please note: All interviews are conducted via video. No job offer will ever be made without a video interview with Human Resources and/or the Hiring Manager. If someone contacts you claiming to represent us and offers a position without a video interview, it is not legitimate. We never ask for payment or personal financial information during the hiring process. For your security, please verify all job opportunities through our official careers page: Current Career Opportunities at Allied Benefit Systems Your security matters to us-thank you for helping us maintain a fair and trustworthy process!

The Supervisor of Data Analytics & Reporting will oversee a team responsible for delivering high-quality data analysis, reporting, and data infrastructure support. In addition to managing the team's day-to-day work, the Supervisor will own efforts to modernize the reporting stack, optimize processes, and help position the team for scalable, data-driven decision making. ESSENTIAL FUNCTIONS Serve as the final reviewer and approver for all reports, dashboards, and data outputs before release. Perform detailed quality assurance and validation checks, ensuring accuracy, completeness, and alignment with business objectives. Take the lead on complex, high-impact analytics projects, including data modeling, exploratory analysis, and KPI development. Work with stakeholders to translate ambiguous business questions into clear, data-driven solutions. Help define and maintain standards for reporting accuracy, naming conventions, and documentation across the team. Recommend improvements in data processes, query efficiency, and dashboard usability. Provide guidance, technical mentorship, and informal training to analysts and the reporting coordinator. Share expertise in tools, SQL techniques, and best practices to elevate the team's technical capability. Directly manage a team of analysts and reporting coordinators, including goal setting, coaching, and performance management. Serve as an escalation point and quality control checkpoint for complex data requests or reporting issues. Lead the effort to modernize the reporting stack, including evaluating tools, automating legacy reports, and introducing self-service capabilities where appropriate. Develop and maintain team operating procedures and documentation to improve transparency and continuity. Support a culture of data governance, accuracy, and continuous improvement. Lead, coach, motivate and develop. Responsible for one-on-one meetings, performance appraisals, growth opportunities and attracting new talent. Clearly communicate expectations, provide employees with the training, resources, and information needed to succeed. Actively engage, coach, counsel and provide timely, and constructive performance feedback. EDUCATION Bachelor's degree in information technology, Computer Science, or a related field or equivalent work experience required. EXPERIENCE & SKILLS At least 5 years of experience in data analytics with demonstrated leadership potential required. 1-2 years in a leadership or supervisory role preferred Proven experience working with data warehouses, SQL, and reporting tools (e.g., Power BI, Tableau, Looker, or similar). Strong understanding of data modeling, data transformation (ETL/ELT), and relational databases. Comfortable managing competing priorities and guiding others in a fast-paced environment. Demonstrated success managing or mentoring analytical teams with varied experience levels. Excellent interpersonal and communication skills; able to interface with both technical teams and non-technical business stakeholders. Background within a complex organization or regulated environment is a plus. POSITION COMPETENCIES: Accountability Communication Action Oriented Timely Decision Making Building Relationships/Shaping Culture Customer Focus PHYSICAL DEMANDS This is a standard desk role - long periods of sitting and working on a computer are required. WORK ENVIRONMENT Remote Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend. Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role. Protect Yourself from Hiring Scams Important Notice About Our Hiring Process To keep your experience safe and transparent, please note: All interviews are conducted via video. No job offer will ever be made without a video interview with Human Resources and/or the Hiring Manager. If someone contacts you claiming to represent us and offers a position without a video interview, it is not legitimate. We never ask for payment or personal financial information during the hiring process. For your security, please verify all job opportunities through our official careers page: Current Career Opportunities at Allied Benefit Systems Your security matters to us-thank you for helping us maintain a fair and trustworthy process!

The Clinical Services Manager provides leadership and oversight to a multidisciplinary team of clinicians-including nurses, pharmacists, nutritionists, and other licensed professionals-responsible for conducting case evaluations, identifying opportunities to engage members in improving their health, and submitting referrals to appropriate programs. This role ensures operational excellence, compliance, and continuous improvement in clinical workflows. The supervisor will leverage clinical expertise and analytical skills to review documentation, interpret medical records, understand health plan benefits, and support product implementation initiatives. ESSENTIAL FUNCTIONS: Supervise and mentor a team of clinicians, ensuring adherence to clinical standards, documentation requirements, and organizational policies. Oversee case evaluation processes to identify gaps in care, opportunities for member engagement, and appropriate program referrals. Provide coaching, performance evaluations, and ongoing professional development opportunities. Monitor productivity, quality, and engagement metrics; implement corrective actions as needed. Analyze clinical and operational data to identify trends, gaps, and improvement opportunities. Prepare and present reports on team performance, member outcomes, and program effectiveness to leadership. Collaborate with internal leadership stakeholders to provide clinical recommendations and best practices in the development and seamless integration of new products and services. Participate in cross-functional initiatives to enhance member experience and health outcomes Lead, coach, motivate and develop. Responsible for one-on-one meetings, performance appraisals, growth opportunities and attracting new talent. Clearly communicate expectations, provide employees with the training, resources, and information needed to succeed. Actively engage, coach, counsel and provide timely, and constructive performance feedback. Other duties as assigned. .Other duties as assigned. EDUCATION: Bachelor's Degree in Nursing required Registered Nurse or Physician Assistant license required. EXPERIENCE & SKILLS: A minimum of 7 years of Clinical Experience preferred. A minimum of 1 year of Managed Care/Discharge Planning preferred Nursing and concurrent review Experience, preferably from a third-party administrator, carrier, or within the healthcare industry. Experience managing teams of employees with a variety of background and tenure. Ability to monitor and prioritize multiple deadlines and projects simultaneously. Experience reading, analyzing, and reviewing organizational metrics and data, preferred. Highly skilled in written and verbal communication, also including client focused presentations. POSITION COMPETENCIES: Accountability Communication Action Oriented Timely Decision Making Building Relationships/Shaping Culture Customer Focus PHYSICAL DEMANDS This is a standard desk role - long periods of sitting and working on a computer are required. WORK ENVIRONMENT Remote Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend. Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role. Protect Yourself from Hiring Scams Important Notice About Our Hiring Process To keep your experience safe and transparent, please note: All interviews are conducted via video. No job offer will ever be made without a video interview with Human Resources and/or the Hiring Manager. If someone contacts you claiming to represent us and offers a position without a video interview, it is not legitimate. We never ask for payment or personal financial information during the hiring process. For your security, please verify all job opportunities through our official careers page: Current Career Opportunities at Allied Benefit Systems Your security matters to us-thank you for helping us maintain a fair and trustworthy process!

As a Scrum Master II you will be expected to coordinate cross-functional Agile development teams utilizing the principles and tools of the Scrum Framework. Support self-organized teams to complete Scrum projects while removing blockers and facilitating daily stand-ups. Coordinate sprint reviews, retrospectives, grooming and planning. In addition, you will be expected to track progress, escalate appropriately, and maintain schedules. ESSENTIAL FUNCTIONS Using agile methodology values, principles, and practices to plan, manage, and deliver solutions. Training, mentoring, and supporting scrum teams to follow agile values, principles, and practices. Determining and managing tasks, issues, risks, and action items. Scheduling and facilitating scrum events, meetings, and decision-making processes. Monitoring progress and performance and helping teams to make improvements. Planning and organizing demos and product/system testing. Ensuring the proper use of collaborative processes and removing impediments for the scrum team. Tracking project processes, deliverables, and financials. Preparing and presenting status reports to stakeholders. EDUCATION Bachelor's degree in Computer science, information technology, or related field or equivalent work experience required. EXPERIENCE AND SKILLS 2 to 4 years of experience as a scrum master required Certified scrum master Working knowledge of agile methodology, techniques, and frameworks, such as Scrum or Kanban, to deliver solutions. Facilitating daily Scrums Running Sprint planning meetings Minuting feedback meetings or Sprint reviews Running retrospectives Administering the Scrum Board Familiarity with Azure DevOps or Jira Consulting internally Analyzing burndown charts Managing and eliminating roadblocks Leadership and management experience. Excellent people and project management skills. Strong communication and presentation skills. Strong analytical and problem-solving skills. Familiarity with Azure DevOps. POSITION COMPETENCIES Job Knowledge Time Management Accountability Communication Initiative Customer Focus PHYSICAL DEMANDS This is an office environment requiring extended sitting and computer work WORK ENVIRONMENT Remote Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend. Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role. Protect Yourself from Hiring Scams Important Notice About Our Hiring Process To keep your experience safe and transparent, please note: All interviews are conducted via video. No job offer will ever be made without a video interview with Human Resources and/or the Hiring Manager. If someone contacts you claiming to represent us and offers a position without a video interview, it is not legitimate. We never ask for payment or personal financial information during the hiring process. For your security, please verify all job opportunities through our official careers page: Current Career Opportunities at Allied Benefit Systems Your security matters to us-thank you for helping us maintain a fair and trustworthy process!

The Software Engineer II will be responsible for designing, developing, and maintaining software applications on the Internal and External teams, collaborating with cross-functional teams to deliver high-quality software solutions. ESSENTIAL FUNCTIONS: Collaborate with team comprised of technical and non-technical members to support completion of projects in a timely fashion. Provide technical leadership to junior developers. Work with manager and stakeholders to resolve blockers that impact project timelines. Partake in code review to ensure Allied's code reviews are being adhered to. Work closely with team to design, develop, test, and deploy. Meet Allied's expectations for productivity, quality, and goal accomplishment. Adhere to, and apply all applicable privacy and security laws, including but not limited to HIPAA, HITECH and any regulations promulgated thereto. Perform other duties and responsibilities, as assigned. EDUCATION Bachelor's degree in Computer Science or Information Technology or equivalent work experience required. Certifications & Licenses: none required, though MCSA, other Microsoft certifications, and HIPAA Awareness/Security are preferred. EXPERIENCE AND SKILLS 5-7 years' experience developing software using Microsoft's platform required Strong understanding of SOLID and OOP. Ability to collaborate well with team members Understanding of SDLC lifecycle Experience coding in C#, ASP.NET/MVC, Web APIs, React Experience with SQL Server Development - creating and modifying stored procedures. Display strong technical experience in Microsoft Stack Familiarity to Azure DevOps preferred Familiarity with Azure or AWS cloud environments preferred Familiarity with API Gateway patterns preferred. POSITION COMPETENCIES Job Knowledge Time Management Accountability Communication Initiative Customer Focus PHYSICAL DEMANDS This is an office environment requiring extended sitting and computer work WORK ENVIRONMENT Remote Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend. Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role. Protect Yourself from Hiring Scams Important Notice About Our Hiring Process To keep your experience safe and transparent, please note: All interviews are conducted via video. No job offer will ever be made without a video interview with Human Resources and/or the Hiring Manager. If someone contacts you claiming to represent us and offers a position without a video interview, it is not legitimate. We never ask for payment or personal financial information during the hiring process. For your security, please verify all job opportunities through our official careers page: Current Career Opportunities at Allied Benefit Systems Your security matters to us-thank you for helping us maintain a fair and trustworthy process!

Employee Benefits Corporation is hiring for an Enrollment Specialist I. The Enrollment Specialist I is responsible for the system set-up of specified client products and the ongoing administration, maintenance, and termination of participant accounts. This position is also responsible for managing administrative activities related to the Benefits Card on the participant level. Individuals in this role interact and collaborate across several areas of the organization on a regular basis. This person may work in our Middleton, WI office, be fully remote (WI locations only), or a combination of the two, depending on availability. Responsibilities Include: Manage and maintain updates to participant accounts including enrollment, renewal, termination, leave of absence and permitted election changes as well as Benefits Card account maintenance Process Health Savings Account customer identification program (CIP) documentation, account closures, account transfers and other associated updates Update participant accounts from data received through eligibility files and manage any account variances. Coordinate contact to clients as needed to obtain information to resolve any discrepancies. Process manual client renewals for all product offerings Save fee amendment documents in the appropriate drive Update client demographic information Complete system data entry for new POP, COBRA, and Compliance Services clients Manage, triage, and assign enrollment related workflow (to include but not limited to data file feeds, help desk inquiries and tasks) in accordance with departmental expectations and standards Respond to incoming inquiries and tasks from other departments in a timely, customer centric and professional manner Maintain and proactively manage CRM database, documenting each interaction and action item in a timely, compliant manner and in adherence with departmental standards Qualifications: Associate degree in Business or related field; may be substituted with two years of relevant work experience Minimum one year experience in an enrollment or administrative position supporting internal and external customers in a professional office environment Demonstrated effective verbal and written communication skills, utilizing proper grammar, syntax and excellent business acumen Strong attention to detail Strong organizational and time management skills with proven ability to multi-task in a high paced environment Self-motivated and able to resolve issues independently Demonstrated ability to work both independently and collaboratively Computer proficiency in Windows-based applications along with a demonstrated ability to learn new software programs Basic proficiency with Microsoft Excel, Word and Outlook Preferred Qualifications: Intermediate proficiency with Microsoft Excel Previous experience in Benefits Administration, working with insurance brokers and/or carriers, or in the health insurance industry Knowledge of COBRA and tax advantaged benefit programs We offer: A friendly, collaborative team environment A competitive compensation and benefits package that includes employee-ownership Opportunities for personal and professional growth Flexible scheduling to encourage and support a healthy work-life balance More About Us: Employee Benefits Corporation administers a variety of employee benefits, from IRS-approved, tax-advantaged plans to COBRA and state-regulated continuation administration through informative education materials, dedicated reporting, creative plan design and expert customer support. We work with benefit brokers and consultants, employers and HR administrators, and benefit plan participants to offer top-notch workplace benefits and customer service. As a 100% employee-owned company, we are committed to using our experience, knowledge, creativity and technology to ensure our customers' satisfaction with their plans and with our services. ? Employee Benefits Corporation is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Our affirmative action program is available to any applicant or employee upon request. If you need an accommodation as part of the employment process, please contact Human Resources via email at or via phone at .