Customer Service Representative jobs at Benjamin Franklin Plumbing

Fenceworks is California's Premier Fence Builder with 9+ locations and business units. We employ quality installation teams, sales force and management, which allow us to offer service and quality second to none in the fence industry. At Fenceworks, we pride ourselves on being professional and utilizing the highest quality fence products. We have exemplified a “take care of the customer” philosophy that has made us the top fence contractor in California Position Overview: Fenceworks is currently seeking an inside sales representative with at least three years of sales experience. The sales rep is responsible for identifying and developing home builders and General Contractor relationships and expanding our presence in the market. While not required, our ideal candidate will have fencing or construction sales experience and estimating knowledge and/or experience. Responsibilities · Foster relationships with current home builders and General Contractor customers and new prospects. · Generate prospects through Bid websites (e.g., Building Connected, Bid Mail). · Obtain all required bid documents; including but not limited to site plans, fence specifications, and field measurements. · Provide pricing based on specification and review with Sales Manager. · Present proposal and follow up on bid within a timely manner to address or answer questions or comments. · Maintain communication with superintendents and purchasing throughout job. · Participate in sales meetings, training, trade shows, or other off-site functions as required Qualifications: · At least 3 years of Sales experience · Ideal familiarity and experience in construction-related roles or the fencing industry. · Must be able to prospect effectively and close sales · Basic Microsoft Office skills · Experience with CRM is a plus · Familiarity with Building Connected and Bid Mail is a plus · Excellent interpersonal and communication skills · Pass a pre-employment physical and drug screen · Pass E-Verify Compensation: Total compensation is already composed of base pay + commission structure. $100K - $125K.

Sales Associate - Electrical Marketplace Position Type: Full-time / On-site Schedule: Full-time, 7am-4pm Salary: Competitive + sales commissions About Us Electrical Marketplace is a dynamic and growing company specializing in the sale of electrical materials in the U.S. We focus on providing contractors, electricians, and businesses with a fast, professional, and efficient buying experience. We are seeking a proactive, results-driven Sales Associate who is passionate about building relationships, identifying opportunities, and driving sales growth. This is an on-site role that may require visiting contractors, builders, and active project locations to develop business and maintain strong customer relationships. Responsibilities Prospect and generate leads through in-person visits, phone calls, and email outreach. Visit contractors, builders, and active project sites to present products and identify opportunities. Follow up on existing customer accounts to generate repeat business. Prepare and send quotes, proposals, and product information. Maintain a pipeline of potential clients and track opportunities in the CRM. Build and maintain strong, long-term customer relationships by providing excellent service. Collaborate with the operations team to ensure accurate and timely order fulfillment. Stay updated on product knowledge and industry trends to present the best solutions. Meet or exceed monthly and quarterly sales targets. Requirements Proven sales experience (B2B, wholesale, or electrical products preferred). Excellent communication, presentation, and negotiation skills. Ability to travel locally to client locations and job sites as needed. Strong organizational and time management abilities. Familiarity with Google Workspace, spreadsheets, and email platforms. Experience with Shopify, QuickBooks, or CRM tools is a plus. Self-motivated, goal-oriented, and able to work independently. How to Apply Send your CV and a brief cover letter (max. 3 paragraphs) telling us: Why you want to work with Electrical Marketplace Your sales experience and the tools you are familiar with Your availability (hours/days) 📧 Email: ************************* Subject: SALES - [Your Name]

General Shale, Inc., the nation's leading brick and masonry materials manufacturer, is seeking an Inside Sales Representative for our Chattanooga, TN facility. The successful candidate must acquire an in-depth knowledge of General Shale products and interact professionally with customers in a fast-paced sales environment. Responsibilities: Inside sales Dispatching trucks (a plus) Invoicing Answering the phone Data entry in SAP computer system Cash sales Liaising with the outside sales team Manual handling of product Job Requirements: 2-5 years of customer service experience; inside sales experience Associate or Bachelor's degree in Business, Marketing, or related curriculum preferred Must be a self-starter who possesses excellent PC skills; knowledge of SAP a plus Strong communication skills, including both written and verbal communications We offer a competitive salary as well as a comprehensive benefits package.

General Shale, Inc., the nation's leading brick and masonry materials manufacturer, is seeking an Inside Sales Representative for our Memphis, TN location. The successful candidate must acquire an in-depth knowledge of General Shale products and interact professionally with customers in a fast-paced sales environment. Responsibilities will include: Inside sales Invoicing Answering the phone Data entry in SAP computer system Cash sales Liaising with outside sales team Job Requirements: 2-5 years customer service experience; inside sales experience Must be a self-starter who possesses excellent PC skills; knowledge of SAP a plus Strong communication skills, including both written and verbal communications Associate or Bachelor's degree in Business, Marketing or related curriculum preferred We offer competitive compensation as well as a comprehensive benefits package. ********************

Homewood & Meeks, a Division of US LBM, We're all about teamwork! All positions are hands-on and we band together when necessary. We support each other! We have local and corporate team members to help you along the way and partner on projects as appropriate. We are a relaxed atmosphere. This is not a suit-and-tie environment. We care about our communities. USLBM, our divisions and associates are committed to contributing to the communities where we live and work. We work hard! We are a continuous improvement-driven organization, and we are focused on keeping organized and on task. We're built on safety. We provide a safe and healthy workplace for all our employees. Our employees go home in the same condition they came to work. A Brief Overview The Inside Sales Representative assists with new and existing customer sales and provides product support to outside sales representatives. This position provides quotes and product dimension information, both in person and over the phone. Pay Range: $20.00-$22.00/hr. What you will do Respond to customer inquiries regarding product selection, placement of orders, prices and quotations, complaints, and scheduling of deliveries and installations. Initiate telephone calls to customers to generate sales. Obtain orders from customers and sales representatives; enter work order, credit return, return authorization, pick ticket, and service request; file paperwork accordingly. Coordinate purchase and delivery of special products. Obtains information on pricing specifications, uses and availability. Manage schedules for project by coordinating with outside sales, jobsites, and assigned customers. Maintains stock levels on the sales floor and in the stockroom. Researches credits, returns, and late payments as needed. Check on back orders and resolve any outstanding issues; solve billing problems and compile data for closing. Handle special orders and advanced pricing; assist with pricing and special price lists. Develop and grow professional relationships with customers. Resolve jobsite issues and customer problems. Required For All Jobs Perform other duties as assigned. Comply with all policies and standards. Adhere to Company's commitment to workplace safety. Participate in and complete assigned trainings. Education Qualifications High School Diploma or GED required. Experience Qualifications 1-3 years of experience in building material industry with basic knowledge of product and application required. 1-3 years of inside sales experience preferred. Skills and Abilities Ability to operate computer, calculator and cash register. Knowledge of building supplies, applications, related equipment, and/or construction industry. Good interpersonal and customer relations skills and excellent oral and written communication skills. Should be familiar with inventory and inventory control. Must be able to walk throughout yards, plants and offices. Homewood & Meeks, a Division of US LBM Holdings, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.

Whether you're a recent grad or a seasoned professional, you can experience meaningful career growth at Rosendin. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting and high-profile projects in the nation. We offer a wide range of job opportunities, competitive compensation, full benefits, an Employee Stock Ownership Plan and more. Why Rosendin? Committed. Innovative. Engaged. If you're looking to take your career to the next level and work with some of the best and brightest in the industry, we want to hear from you. Since our founding over 100+ years ago, Rosendin has been driven to positively impact the communities where we live and work. We are an organization built on integrity and we have a culture that empowers people, embraces diversity, and inspires everyone to do their best. As one of the largest EMPLOYEE-OWNED electrical contractors in the United States, you will have the unique benefit of being a shareholder at a company that is experiencing tremendous growth and success. When our people succeed and fuel our success, we reward them. We'd love to have you as a shareholder! YOUR NEXT OPPORTUNITY: The Electrical Services Executive is responsible for providing overall management/direction for large recurring and non-recurring work, including service contracts, projects, and work orders. WHAT YOU'LL DO: Provide initial client contact to assess client needs for their facility or service call. Prepare a complete estimate and budget for the service contract, project, or service call with a detailed review of client requirements. Provide guidance and management for the Electrical Services Manager(s). Directly manages a team of Electrical Services Managers to provide oversight for contracts and projects based on the complexity of individual projects and additional support required. Provide technical review for all bid estimates proposed to ensure all requirements are met. Track terms and rates negotiated with clients for facilitating and sustaining service accounts to ensure consistency across client accounts. Executes Business Development with existing clients. Coordination with Rosendin Engineering for bid estimates and active projects. Manage financial aspects of contracts with the Project Assistant or Service Coordinator to protect the company's interest and simultaneously maintain good relationship with the client to ensure profitability of this function. Develop and maintain relationships with large service accounts to expand relationships across multiple locations. Prepare monthly cost reports under the supervision of a Division Manager. Schedule regular visits with sustaining service accounts to assure client satisfaction. Fulfill division objectives, policies, procedures and performance standards within the boundaries of corporate policy. Maintain a complete knowledge of the status of all projects. Instill and promote a "win-win" attitude with the service drivers to ensure successful, profitable work for the company as well as a satisfied customer. Coordinate efforts with Business Development Group. Monitor overall quantity and quality of work performed by service drivers and support personnel. Execute organization's programs, policies, standards, and procedures consistent with corporate. Assume additional responsibilities as required by the division's operating needs or as directed by the Division Manager. The duties and responsibilities are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing and other duties will be assigned based on the positions role within the business unit. WHAT YOU'LL NEED TO BE SUCCESSFUL: Advanced technical and customer services skills. Able to meet deadlines and work within budgets. Extensive knowledge of safety protocols and procedures. Must be able to apply innovative and effective management techniques to maximize employee performance. Must be committed to working in a team atmosphere. Proficient in using a computer and Microsoft Office (Outlook, Word); Accubid, Oracle preferred. Advanced skills in Excel Advanced knowledge of CMMS platforms, such as Maximo, Tririga, Archibus, Maintenance Connection, ChekHub, etc. Ability to prioritize and manage multiple tasks, changing priorities as necessary. Ability to work under time pressure and adapt to changing requirements with a positive attitude. Effective oral and written communication skills as required for the position. Ability to be self-motivated, proactive, and an effective team player as necessary. Ability to interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others. WHAT YOU BRING TO US: Minimum 10 years' experience in a project management, service management, or facility management role Minimum 7 years' experience managing an operations team Demonstrated experience in promoting and selling service contracts to serve client needs Can be a combination of education, training and relevant experience TRAVEL: Up to 50% WORKING CONDITIONS: General work environment - sitting for long periods, standing, walking, typing, carrying, pushing, bending. Work is conducted primarily indoors with varying environmental conditions such as fluorescent lighting and air conditioning Noise level is usually low to medium; it can be loud on the jobsite. We fully comply with the ADA and applicable state law, including considering reasonable accommodation measures that may enable qualified disabled applicants and employees to perform essential functions. Occasional lifting of up to 30 lbs. Rosendin is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, pregnancy, age (over 40), or any other categories protected by applicable federal, state, or local law. YOU Matter - Our Benefits ESOP - Employee Stock Ownership 401 K Annual bonus program based upon performance, profitability, and achievement 17 PTO days per year plus 10 paid holidays Medical, Dental, Vision Insurance Term Life, AD&D Insurance, and Voluntary Life Insurance Disability Income Protection Insurance Pre-tax Flexible Spending Plans (Health and Dependent Care) Charitable Giving Match with our Rosendin Foundation Our success is rooted in our people. We all come together around long-term vision and a sense of shared ownership. As a group, we do whatever it takes to ensure the success of our business…and your career. Rosendin Electric is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Job DescriptionBenefits: Retirement Bonus based on performance Company parties Dental insurance Flexible schedule Health insurance Opportunity for advancement Training & development Vision insurance Are you an individual with a passion for community and impact? Add your ambition to a goal-oriented career as a Client Specialist with the Schnabel District of Northwestern Mutual! Our team thrives on a shared commitment to growthboth personally and professionally. We believe that success comes not from chasing accolades, but from focusing on helping others through a consistent, values-based process. Awards follow when the mission is genuine. Our culture is built on the foundation of five core values: Continual Improvement. Commitment. Abundance. Kindness. Integrity. These principles shape how we show up every dayfor our clients and for each other. We maintain a close-knit, collaborative office environment where everyone is supported, encouraged, and valued like family. Were also proud to give back to the community we serve, supporting local organizations including the Lexington Humane Society, Hope Center, Operation Secret Santa, The Hearing & Speech Center, and Growing Together Preschool. Follow this link to hear why Financial Advisor, Jamie Mannarelli is so passionate about her career at Northwestern Mutual: **************************** Meet Some of Our Local Team: Christian Schnabel Managing Director How long with NM? 12 years Prior Experience? Came from Wealth Management and Banking, Consulting & Private Equity, and played college basketball. Passionate About? Family, travel, taking care of his 8 animals, golf, and hiking. Dedicated to his family and animals. Big sports fanloves all college sports. Randy Collins Wealth Management Advisor How long with NM? 43 years Prior Experience? Student at the University of Kentucky started at NM right out of college. Passionate About? Randys greatest passion has always been his family. Northwestern Mutual provided the flexibility and financial means to be fully present in his childrens lives. He also enjoys fishing, golf, and spending time outdoorshobbies made possible by the career freedom he earned through his work. Travis Powers Financial Advisor How long with NM? 2 years Prior Experience? Retired U.S. Marine Corps Lieutenant Colonel with 23 years of service as a helicopter pilot and senior leader. Also worked as a program manager supporting Navy and Marine Corps aviation through a government contractor. Passionate About? Travis values faith, family, and fitness. He and his wife have a blended family, a granddaughter, and two dogs. He enjoys the outdoors, hunting, hiking, and staying active. A former University of Kentucky football captain, he loves reconnecting with teammates. Key Responsibilities: As a Client Specialist, your primary role will be to engage with clients to understand their comprehensive financial needs, providing personalized guidance to help them achieve their financial protection and planning goals. You will design and implement tailored strategies that safeguard clients' assets, income, and overall financial well-being, ensuring their long-term security. Regularly reviewing and updating clients' financial plans and insurance policies to reflect any changes in their circumstances or goals will be crucial to ensure continuous protection. Additionally, you will cultivate a robust network of clients through referrals, active community involvement, and professional associations. Qualifications: Successful candidates will possess excellent interpersonal and communication abilities, strong analytical skills, and the capability to build lasting client relationships. We welcome individuals from business development-oriented organizations with uncapped earnings potential, including those from Medical Device, Education (teachers, administrators), Logistics, Retail, Solar, Payroll Services, Tech Business Development, Real Estate, Auto Rental, Nonprofit, Fitness and others. You will be required to obtain state insurance licenses, with training provided and sponsorship considered. Benefits: You will have continuous access to training and development programs, with sponsorship for advanced certifications to enhance your expertise. We offer a lucrative compensation structure including performance-based incentives and unlimited earning potential. You will receive extensive support from a dedicated planning team, marketing resources, and experienced mentors. Enjoy the flexibility to design a work schedule that aligns with your personal and professional goals. Most importantly, you will play a pivotal role in helping individuals and families secure their financial future, making a lasting difference in the community. We offer a first year stipend based on controllable factors, ensuring a starting income, if you put in the work and meet the positions requirements. Northwestern Mutual is the marketing name for The Northwestern Mutual Life Insurance Company (NM) and its subsidiaries in Milwaukee, WI. Christian Schnabel is a District Agent of NM. Flexible work from home options available.

Essential Duties and Responsibilities Be the first point of contact for customers wanting to cancel services. Engage with customers to identify cancellation reasons and offer tailored solutions. Communicate the value of services to reinforce customer commitment. Use negotiation and de-escalation techniques to maintain customer relationships and reduce churn. Track retention metrics, including save rates and customer feedback. Keep detailed records of all interactions in CRM systems. Collaborate with internal departments to resolve customer issues efficiently. Follow up with customers to ensure satisfaction post-resolution. Demonstrate thorough knowledge of service offerings and pricing to advise customers confidently. Handle all interactions with empathy and professionalism. Meet or exceed monthly retention KPIs, such as customer saves and call quality. Participate in ongoing training to stay updated on company services and policies. Utilize Microsoft Teams, Outlook, and other relevant tools. Perform additional duties as assigned. Customer Engagement Connect with customers proactively through phone and email. Build strong relationships by understanding their needs and preferences. Issue Resolution Address customer inquiries and concerns with professionalism and urgency. Work with internal teams to resolve issues efficiently. Upselling & Cross-Selling Identify opportunities to recommend additional services or products. Educate customers on the benefits of enhanced offerings. Customer Feedback Collect and share customer insights to support service improvements.

Benefits: * 401(k) * 401(k) matching * Bonus based on performance * Dental insurance * Health insurance * Paid time off * Training & development Do you have what it takes to work for the BEST? One Hour Heating and Air Conditioning and Benjamin Franklin Plumbing is looking for a rockstar Customer Care Specialist who will be working in a fast-paced, high-volume environment while ensuring that the first interaction a customer has with our company is of the highest standard in terms of service quality. Come and Grow with us! Responsibilities: * Ensure all calls are answered promptly * Internal Team Member Support * Maintain an above-average call conversion ratio on all incoming calls and motivate * Build sustainable relationships and engage customers by taking the extra mile * Maintain accurate reporting of aborted calls, canceled appointments, call goals, lead goals, etc. * Respond to customer inquiries regarding company schedule, requested lead times, equipment service, service invoicing and general inquires * Maintain customer database, ensuring complete, accurate and updated entry of information * Effectively manage conflict resolution with customers, through clear communication, addressing all concerns, questions, or problems expediently * Perform administrative duties to assist with the overall efficiency of the operation at management's request Qualifications: * Outgoing, confident and friendly personality * Always on time attitude * Knowledgeable in Microsoft suite, Google docs and basic computer skills. * The willingness to learn and grow with the company Exceptional attention to detail and organizational capabilities * Strong time management skills and ability to prioritize tasks * Excellent communication and interpersonal skills * We believe our greatest assets are our employees! Benefits: * Great compensation that grows as you grow * Health Insurance * IRA with employer matching * PTO * Unlimited bonus incentives! Join the One Hour Team! We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first! How do we prove it? First things first: * Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate. * Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it! * Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today! So, if you have a great attitude and a strong work ethic and are someone who takes pride in the work you do, then we want to hear from you!

Benefits: Bonus based on performance Flexible schedule Free uniforms Training & development We need a sharp and savvy closer to join our team. We have a lot of inbound leads coming into our business and need the right representative to go into the field and sell our services. Who Are We? The Brothers that just do Gutters are a full-service rain gutter and gutter guard franchise. We repair, install, and maintain Seamless Gutters, Gutter Guard, Specialty Gutters and many other services. The Brothers currently have multiple locations across the United States. We are a performance-based company with clearly defined career paths laid out for each of our employees. We fully invest in our workers and believe it is important to listen to them and create a comfortable work environment. Why Work for Us? We care, and we are fair. We love our employees and are sincerely interested in their personal and professional growth. If you like a shorter sale and the opportunity for a one-call close, this is a great business model. 80% of the people we meet with contact us directly and want/ need our services. We do expect you to ask for referrals, join networking groups and find new untapped clientele on a regular basis, but only makes up 10-20% of your efforts. We don't do 4-hour hard/ pushy sales closes. We educate our clients, show them the best solutions for their situations and sell them what they need. Perks: Make your own schedule - You tell us the days and times you are available and we will fill that calendar with leads. High upside - closing 50% of your leads at a conservative average sale price of $2000 will gross you 6 figures annually. Bonuses - incentive rates built in to reward those who close more each month. Sales and Estimating Responsibilities: Attends all estimates on time. Prices new opportunities within 48 hours of the onsite visit with prospect using The Brothers that just do Gutters production rates. Returns incoming phone calls in a professional manner, within 8 business hours of call. Provides product differentiation to customer throughout selling process (assists customer in understanding exactly what they are paying for and why it is a superior product.) Effectively sells the company's services to the customer in a competitive atmosphere by understanding the customers' needs and selling to satisfy those needs. Helps jobs stay “happy and under.” Visits every sold job at least once to maintain relationship with customers and crew. Maintain consistent follow-up procedures on all open bids. Get's a “yes” or a “no” on all bids. Strive to target and market to the most profitable jobs Prioritizes work and actions in order to achieve established sales goals (see below) Maintain closing/ dollars sold % of at least 40% Develops a well thought out prospecting plan focusing on generating leads for the company. Participates in networking groups to establish business relationships and promote company. Relentless prospecting: Asking every new client for referrals and gaining new business outside of the companies regular marketing efforts. Maintains an organized work flow and process using company CRM Set and achieve goals for sales volumes, closing rates and gross profits. Compensation: $75,000.00 - $125,000.00 per year Join Our Team at The Brothers that just do Gutters The Brothers that just do Gutters is a full-service rain gutter and gutter guard franchise, specializing in the installation, repair, and maintenance of seamless gutters, gutter guards, specialty gutters, and more. With over 100 franchise locations across the United States, we are rapidly growing and continuously seeking driven individuals to join our team. We are a performance-based company dedicated to providing clear career paths for individuals with goals and aspirations. We fully invest in our team members, believing that creating a comfortable and supportive work environment is key to success. Don't settle for a fixer-upper career. Join us and build something great. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Brothers That Just Do Gutters Corporate.

At Price Solutions, our mission is to foster and encourage innovative solutions, creative problem-solving, and the ability to provide a dynamic range of outreach services to our clients. In order to better support daily operations in our retail locations, we are seeking to fill another entry level management position. The Junior Operations Manager will focus heavily on business development practices of our Denver location, campaign operations, and managing key functions alongside the location director. RESPONSIBILITIES: • TRACKING AND REPORTING - Act as the Team Operations liaison to divisional teams, producing special reports, data, and sales tracking information in order to reach company and individual goals and quotas. Detect problems and resolve issues quickly. • CAMPAIGN DEVELOPMENT - Conduct territory research and monitor market trends or best practices surrounding the use of systems to drive team business objectives. Think outside of the box as to always be one step ahead of competitors. • PRODUCT KNOWLEDGE - Assist with collaborative efforts surrounding the redesign of products and be able to inform customers of any products that align with their needs. Continued education and training to benefit the company's ability to market and connect with consumers effectively. • CLIENT/TRAINING MEETINGS - Collaborate with internal management and peers to assist with marketing strategies and team management, in preparation for conflict resolution, upselling potential, and FAQ's while meeting with interested parties. • DEMONSTRATIONS - Assist in the creating and delivery of presentations for department meetings/workshops or demonstrations in office. Attend scheduled outings with consumers and follow ups with current or potential consumers. QUALIFICATIONS: Bachelor's degree or 2 years of related experience Proven ability to lead, train, and develop others Strong communication and interpersonal skills Demonstrated success in achieving sales targets and driving revenue growth Ability to travel to retail sites as needed Those with interest in the following categories tend to do well in this role: Customer Service, Relationships, Customer Acquisition, Business Development, Leadership, Hospitality, Campaign Management, Communication, Training, Sales, Retail, Promotions, Team, Club, Athlete, Teamwork, Advertising, Marketing, Client Acquisition.

Helitech is a leading foundation contractor based in the St. Louis area working in waterproofing, foundation repair and rehabilitation & concrete leveling. We are always looking for great employees to help better serve our customers. Our reputation is built on honesty, integrity, quality craftsmanship, and customer support. As an employer, we are committed to employee satisfaction, job safety, and professional growth. Helitech is a family owned and operated company that has been the #1 choice for waterproofing and foundation repair in Illinois, Missouri, Quad Cities, and Western Kentucky since 1987. We believe that hiring the most qualified people with the right skillset and mindset allows us to deliver the highest quality foundation services and the best-in-class customer experience. That s why Helitech has been the employer of choice for over 35 years since 1987. Position Overview: We are currently looking for an upbeat, personable, driven & self-starting individual to assist our Customer Care Department. The best candidate, whether they require full time or part time hours, must have a strong work ethic, great attitude, excellent communication skills and the ability to multi-task. This candidate should possess the ability to work in a fast-paced environment and pay close attention to detail. Punctuality and attendance are of extreme importance. Responsibilities include: Inbound and Outbound Customer contact, via phone, text, email, and live chat as needed Communicating with customers regarding their schedule dates and confirming times as needed Scheduling sales/service appointments as needed Consolidating sales calendars as needed Assisting with production schedule as needed Assisting with utility locates, permits, invoicing as needed Other miscellaneous tasks as assigned by your supervisor or manager Position Qualifications Previous experience in sales or customer service is preferred Strong communication and interpersonal skills Experience using CRM systems, multiple displays and typing experience Ability to work in a fast pace, target driven environment; Must be able to multi-task Professional demeanor and will to succeed Compensation & Benefits: $20/hour + bonus opportunity Health, Dental, and Vision insurance 401(k) with company match Paid vacation and holidays Please Note: All employment offers are contingent upon the successful completion of a pre-employment background check.

Job Description Helitech is a leading foundation contractor based in the St. Louis area working in waterproofing, foundation repair and rehabilitation & concrete leveling. We are always looking for great employees to help better serve our customers. Our reputation is built on honesty, integrity, quality craftsmanship, and customer support. As an employer, we are committed to employee satisfaction, job safety, and professional growth. Helitech is a family owned and operated company that has been the #1 choice for waterproofing and foundation repair in Illinois, Missouri, Quad Cities, and Western Kentucky since 1987. We believe that hiring the most qualified people with the right skillset and mindset allows us to deliver the highest quality foundation services and the best-in-class customer experience. That's why Helitech has been the employer of choice for over 35 years - since 1987. Position Overview: We are currently looking for an upbeat, personable, driven & self-starting individual to assist our Appointment Center Department. Must have a strong work ethic, great attitude, excellent communication skills and the ability to multi-task. This candidate should possess the ability to work in a fast-paced environment and pay close attention to detail. Punctuality and attendance are of extreme importance. Position Qualifications Previous experience in sales or customer service is preferred Strong communication and interpersonal skills Experience using CRM systems, multiple displays and typing experience Ability to work in a fast pace, target driven environment; Must be able to multi-task Professional demeanor and will to succeed Responsibilities include: Inbound/Outbound Calls Communicating with customers via live chat, text, & email Transcribing company voicemails Scheduling sales & service appointments Calendar Consolidation & logistics Other miscellaneous tasks assigned by your supervisor or manager Compensation & Benefits: $18/hour with bonus opportunity that averages $500-$600 per month Health, Dental, and Vision insurance 401(k) with company match Paid vacation and holidays Please Note: All employment offers are contingent upon the successful completion of a pre-employment background check.

Inside Sales Representative Location: Mechanicsburg, PA (ONSITE) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: To be a great first impression for our customers with West Shore Home! This position is entirely calls, and working with customers, utilizing your sales skills, to schedule appointments with our In Home Sales team. Key Role Accountabilities: Speak with customers who recently had a project consultation but were unable to move forward at that time - so we are giving these customers a call back to set up a second, faster consultation! Make outbound calls to customers interested in the products West Shore Home has to offer! Receive inbound calls from customers and follow up on inquiries of customers wanting to hear from you! No cold calling! Meet and exceed daily and monthly targets. Attend daily meetings with your team and department leadership to discuss metrics and priorities. Maintain accurate records of all customer interactions in Salesforce. Must-Have Requirements: Excellent Communication Skills: Clear, friendly, and persuasive. Sales-Driven Mindset: You're motivated by goals and take pride in reaching them. Ability to Handle Rejection Positively: You see "no" as an opportunity to improve. Previous Call Center or Sales Experience: Preferred but not required. Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation: The hourly pay for this position is $17.75-$19.75 per hour plus monthly bonus potential. Your Recruiter will discuss the bonus potential with you if selected for an interview. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to experience, knowledge, skills, and abilities as well as geographic location of the position. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************ #corpisshp #LI-NM1

Inside Sales Representative Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: To be a great first impression for our customers with West Shore Home! This position is entirely calls, and working with customers, utilizing your sales skills, to schedule appointments with our In Home Sales team. Key Role Accountabilities: Speak with customers who recently had a project consultation but were unable to move forward at that time - so we are giving these customers a call back to set up a second, faster consultation! Make outbound calls to customers interested in the products West Shore Home has to offer! Receive inbound calls from customers and follow up on inquiries of customers wanting to hear from you! No cold calling! Meet and exceed daily and monthly targets. Attend daily meetings with your team and department leadership to discuss metrics and priorities. Maintain accurate records of all customer interactions in Salesforce. Must-Have Requirements: Excellent Communication Skills: Clear, friendly, and persuasive. Sales-Driven Mindset: You're motivated by goals and take pride in reaching them. Ability to Handle Rejection Positively: You see "no" as an opportunity to improve. Previous Call Center or Sales Experience: Preferred but not required. Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation: The hourly pay for this position is $17.75-$19.75 per hour plus monthly bonus potential. Your Recruiter will discuss the bonus potential with you if selected for an interview. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to experience, knowledge, skills, and abilities as well as geographic location of the position. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************ #LI-NM1

Inside Sales Representative Location: Ocala, FL (ONSITE) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: As an Inside Sales Representative, you will complete inbound and outbound calls with the goal of scheduling appointments for our In-Home Sales Representatives. Key Role Accountabilities: Speak with customers who recently had a project consultation but were unable to move forward at that time - so we are giving these customers a call back to set up a second, faster consultation! Make outbound calls to customers interested in the products West Shore Home has to offer! Receive inbound calls from customers and follow up on inquiries of customers wanting to hear from you! No cold calling! Meet and exceed daily and monthly targets. Attend daily meetings with your team and department leadership to discuss metrics and priorities. Maintain accurate records of all customer interactions in Salesforce. Must-Have Requirements: Excellent Communication Skills: Clear, friendly, and persuasive. Sales-Driven Mindset: You're motivated by goals and take pride in reaching them. Ability to Handle Rejection Positively: You see "no" as an opportunity to improve. Previous Call Center or Sales Experience: Preferred but not required. Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation: The hourly pay for this position is $18.75-$19.75 per hour plus monthly bonus potential. Your Recruiter will discuss the bonus potential with you if selected for an interview. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to experience, knowledge, skills, and abilities as well as geographic location of the position. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************

Job Description Why Solar Alternatives? Join our mission at Solar Alternatives to help our community embrace clean energy solutions! As a leading provider of solar energy, standby power, and energy efficiency, we strive to make a sustainable future accessible to everyone. Our Call Center Specialists play a crucial role as the first contact for prospective solar owners, acting as brand ambassadors for clean energy. In this exciting role, you will have the opportunity to earn between $25 to $35+ per hour, with uncapped earning potential based on your performance. Here at Solar Alternatives, we prioritize a flexible schedule that allows for job independence, while also fostering teamwork and innovation. You will easily collaborate with colleagues, team leaders, and managers, and you'll be encouraged to bring fresh ideas and insights to the table. Requirements Exceptional communication skills - Friendly and persuasive (Retail or hospitality experience is a plus) Prior customer service, hospitality, or retail sales experience - Tenacity is key; don't take NO for an answer! A self-motivated, entrepreneurial mindset that is proactive and results-driven Organized and goal-oriented with strong phone call and email etiquette Able to set appointments with potential clients that can lead to sales opportunities Maintain and update lead data in the company CRM tool Initiate and support the sales process for the broader team Consistent work schedule and reliable availability Present yourself professionally and maintain a positive attitude with all prospects Benefits Benefits: Base of $17 per hour plus commission per appointment set Two weeks paid leave, plus 7 bank holidays Health insurance, vision & dental 401K with company match Advanced product and sales training to ensure success Use of professional company tools including customized CRM and VOIP system The peace of mind that comes with offering only best in class products, installation, and services

Inside Sales Representative Location: Raleigh, NC (ONSITE) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: As an Inside Sales Representative, you will complete inbound and outbound calls with the goal of scheduling appointments for our In-Home Sales Representatives. Key Role Accountabilities: Speak with customers who recently had a project consultation but were unable to move forward at that time - so we are giving these customers a call back to set up a second, faster consultation! Make outbound calls to customers interested in the products West Shore Home has to offer! Receive inbound calls from customers and follow up on inquiries of customers wanting to hear from you! No cold calling! Meet and exceed daily and monthly targets. Attend daily meetings with your team and department leadership to discuss metrics and priorities. Maintain accurate records of all customer interactions in Salesforce. Must-Have Requirements: Excellent Communication Skills: Clear, friendly, and persuasive. Sales-Driven Mindset: You're motivated by goals and take pride in reaching them. Ability to Handle Rejection Positively: You see "no" as an opportunity to improve. Previous Call Center or Sales Experience: Preferred but not required. Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation: The hourly pay for this position is $19.75 per hour plus monthly bonus potential. Your Recruiter will discuss the bonus potential with you if selected for an interview. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************* #LI-AW1

About Us At Comfort Temp Heating and Air, we've been keeping Florida homes comfortable since 1985. As a family-founded company rooted in excellence, integrity, and professionalism, we've built a trusted name in HVAC solutions across Gainesville, Jacksonville, Orlando, and Tampa. We're expanding our residential division and are looking for a driven, energetic, and detail-oriented Outbound Call Specialist to join our growing team. Job Summary If you're motivated by hitting goals, energized by talking to people, and love turning leads into opportunities, this is the job for you. As our Outbound Call Specialist, you'll be the voice of Comfort Temp - calling warm and purchased leads, following up on quotes, and scheduling appointments for our comfort consultants. You'll work directly within ServiceTitan and lead management platforms to maximize conversion rates while maintaining a professional and friendly demeanor on every call. This is a fast-paced, high-energy, in-office role that rewards consistency, personality, and results. Role and Responsibilities * Make 80-120 outbound calls per day to new and existing leads through ServiceTitan and other CRM systems. * Follow up on unsold estimates, inquiries, and aged leads to re-engage potential customers. * Schedule qualified appointments for our residential sales consultants and ensure proper documentation in ServiceTitan. * Communicate clearly and professionally with homeowners to understand needs and promote Comfort Temp's services. * Manage call lists daily to ensure timely outreach and follow-up cadence on every lead. * Track all outbound activity, conversions, and appointments using ServiceTitan dashboards. * Collaborate with marketing and sales teams to provide feedback on lead quality and trends. * Maintain high call energy and professionalism to reflect the Comfort Temp brand on every interaction. * Participate in team huddles, performance reviews, and ongoing training to improve sales technique and call efficiency. Requirements & Abilities * Experience: 1+ year in outbound calling, appointment setting, or inside sales (HVAC, home improvement, or call center preferred). * Communication: Strong phone presence and conversational ability - able to build trust quickly and overcome objections. * Goal-Oriented: Proven ability to meet or exceed daily call and appointment targets. * Tech Savvy: Experience using ServiceTitan, CRMs * Resilience: Thrives under metrics, can handle rejection positively, and stays upbeat. * Organization: Strong attention to detail for data entry, scheduling accuracy, and follow-up management. * Education: High school diploma or equivalent required. Spiff & Bonus Ideas * Base Pay: Hourly (suggested $17-$20/hour depending on experience). * $5 per booked appointment (confirmed in ServiceTitan). * $20 per appointment sold (if the lead converts to a system replacement or new install). * Quarterly Bonuses: For hitting consistent call volume and conversion targets. * Team Goal Bonus: If the team reaches 95% of monthly appointment targets, everyone gets lunch on the company. Company Culture At Comfort Temp, we believe in doing what you say, doing what it takes, walking with purpose, and doing the right thing. You'll work in a fun, supportive, goal-oriented environment that values energy, accountability, and collaboration. We celebrate wins, learn from misses, and push each other to be the best team in Florida HVAC. Application Instructions If you're hungry to grow, confident on the phone, and motivated by results, we want to hear from you! Submit your resume and cover letter to *********************** with the subject line "Outbound Call Specialist - [Your Name]".