BERKLEY TECHNOLOGY SERVICES jobs in Wilmington, DE

Company Details Company URL: ****************************************** Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC's 60+ operating units across the globe. BTS's wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible. Driven by a commitment to collaboration, BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand, but proactively plan for the “ What's Next ” in our industry and beyond. With a culture centered on innovation and entrepreneurial spirit, BTS stands as a community of technology leaders with eyes toward the future -- leaders who truly care about growing not only their team members, but themselves, and take pride in their employees who shine. BTS offers endless ways to get involved and have the chance to grow your career into a wide range of roles you'd never known existed. Come join us as we push forward into the future of industry leading technological solutions. Berkley Technology Services: Right Team, Right Technology, Simple and Secure. Responsibilities The Vulnerability Management Application Security Lead works within Berkley's Information Security team, interacting directly with stakeholders to address issues related to remediation of vulnerability scanning and assessment. The Vulnerability Management Analyst's support activities are focused on helping key stakeholders understand their vulnerability results, providing guidance on the remediation of failing threats, and evaluating false positives. Maintain and improve upon, as necessary, the existing vulnerability management program, including maintenance of documents, procedures, reporting, and stakeholder communications. Provide guidance to stakeholders in support of vulnerability management services, which includes, but is not limited to, sharing goals and road maps of vulnerability management. Analysis and validation of scan/assessment results communicated to clients through reporting and results-review meetings. Provide stakeholders with remediation recommendations and guidance, up to and including remediation tracking and reporting. Provide stakeholders reports that provide the most value based on security maturity and established vulnerability management goals. This requires the ability to be adaptive in report parameters and formats depending on stakeholder needs and target audience. Ability to use analyze large amounts of data using Microsoft and other business tools to report on enterprise level vulnerability data. Key Responsibilities: Lead Security Initiatives: Spearhead and enhance our application security efforts, including penetration testing and static code analysis. Innovate and Optimize: Evaluate and implement improvements to our security tools and explore new technologies to strengthen our security posture. Code Analysis and Remediation: Lead projects to continuously analyze source code, identify vulnerabilities, and implement remediation strategies. Compliance Management: Oversee the enterprise-wide compliance scanning process to quickly identify and address potential risks. Stakeholder Communication: Regularly update and secure buy-in from global engineering, business operating units, security management, and senior leadership teams on the status of Application Security projects. Qualifications Experience: Minimum of 5+ years in Information Security or a related field, with expertise in security compliance, penetration testing, vulnerability management, and static code analysis. Leadership: Prior experience in project leadership or as a team lead is preferred. Education: Bachelors Degree in Computer Science, Information Technology, Information Systems, or a related discipline. Equivalent experience and/or alternative qualifications will be considered. Technical Proficiency: Skilled in commonly used penetration testing tools, web application scanning tools, and static code analysis tools (e.g., Veracode, Fortify, Checkmarx). Stakeholder Engagement: Proven ability to engage and secure buy-in from business, technical, and executive stakeholders. The Company is an equal employment opportunity employer.

Have a car? Earn a $1,000 BONUS + $10,000 GUARANTEE* when you sign up to help transport others to healthcare appointments in your own vehicle around Missouri! At Veyo, we help people get to and from their non-emergency medical appointments. We're looking for drivers to partner with us in your area. When you sign up to drive with Veyo, you will drive your own vehicle and set your own schedule. Why Drive With Veyo? No Hidden Fees: You keep 100% of what you earn. Get Paid Weekly: Money is deposited directly into your account. Use Your Own Vehicle: No need to pay for an expensive lease. Flexible Schedule: Choose your own hours and control how much you drive. Avoid the Bar Crowd: Most Veyo trips occur between the hours of 6:00 AM and 6:00 PM. Make a difference in your community To Apply, You Must Be at least 21 years old Own an iPhone or Android smartphone Have a clean driving record (no more than two moving violations or accidents in the past three years) Have a valid drivers license Able to pass a background check (no felonies in past seven years, able to pass a FBI federal background check) Have valid vehicle insurance and registration Have a 4-door, 2006 or newer vehicle* Have 3 years of driving history in the US How Does it Work? Open the Veyo Driver App and log on Accept a trip request Pick up the passenger at the specified location Drop off the passenger at the specified location Repeat! *Visit our Current Driver Rewards and Terms & Conditions: to learn more - https://support.veyo.com/hc/en-us/articles/3**********2-Current-Rewards-for-New-Drivers "

Love closing deals and making a difference? Are you a driven sales professional ready to empower small businesses to thrive? 📈 Do you want to help small businesses grow, compete, and succeed in today's fast-moving market? 🏙️ Then this position might be for you. After a 3 month training period, you will have the opportunity to earn $100,000+. Current Account Executives at CardFlight have a proven track record of exceeding their targets. We're currently looking for an Account Executive to join our Inside Sales Team and contribute to the growth of our SwipeSimple Connect product. The ideal candidate for this position will be on the front lines helping local business owners streamline payments, boost revenue, and modernize their customer experience with our cutting-edge CRM and Payment Procession Solution. You'll turn everyday transactions into lasting relationships-understanding the needs of small businesses and presenting passionate business owners with our software's value. 📍Location: Greater Phoenix, AZ area. This position is primarily remote, but you will be expected to work in person alongside your manager and colleagues in Chicago, IL up to 3 times per year on dates determined by the company. The ideal candidate will have cold outbound sales experience, excellent communication skills, and a "go-getter" attitude-payments experience, other services to small-to-medium size businesses (SMBs), and an understanding of the payments industry is preferred but not required. You will report to the Head of Inside Sales. This is a full-time, non-exempt position and employment is contingent upon a successful background check. Upon hire, you'll participate in an in-person onboarding during your first week and receive a set schedule based on business needs. We provide a clear path for advancement, including a structured 3-month ramp-up plan, and offer company equity to reward your success and align your growth with ours. What You'll be Responsible for: Outreach to Leads: Respond to inbound leads and perform outreach to leads generated by various channels and campaigns including cold calling, email campaigns, social media, and digital advertising. Customer Engagement: Serve as the initial point of contact for prospective customers, understanding their business needs and effectively communicating how our credit card processing solution can address those needs. Product Demonstrations: Conduct engaging and informative product demonstrations to prospective clients, showcasing the features and benefits of our software. Sales Process Management: Manage the entire sales process from lead qualification to closing, ensuring a seamless and positive experience for the customer. Relationship Building: Develop and maintain strong relationships with potential customers, acting as a trusted advisor and point of contact throughout the sales cycle. Sales Reporting: Maintain accurate and up-to-date records of sales activities, opportunities, and customer interactions in the CRM system. Collaboration: Work closely with the marketing and product development teams to align sales strategies with business objectives and customer feedback. Market Insights: Stay informed about industry trends, competitor activities, and emerging technologies in the payments space to effectively position our software. What You'll Bring To The Table Education: Bachelor degree or equivalent, preferred but not required Experience: 1-2+ years of sales experience, preferably in SMB software sales or the payment industry Preferred Skills: Proven ability to meet and exceed sales targets. Excellent communication, negotiation, and presentation skills. Proficiency with CRM software and sales tools. Strong organizational skills and attention to detail. Attributes: Self-motivated and driven to succeed. Ability to work independently and as part of a team. Positive attitude and high energy level. Ability to quickly learn and adapt to new technologies and sales strategies. Why You'll Love Being A Part Of Our CardFlight Team Location-neutral work environment Home-office equipment stipend Employee Engagement (Lunch & Learns, team building events) Learning & Development culture Comprehensive health benefits Competitive compensation and company ownership/stock options And more!! Our signature product, SwipeSimple, is used by 125,000+ small businesses across the country. SwipeSimple is a software solution that enables small businesses to accept payments seamlessly via phone, tablet or computer. SwipeSimple is sold through a partner network comprising financial institutions, merchant service providers, and independent sales organizations. The solution is also sold directly by CardFlight through SwipeSimple Connect. If successful after your first 90 days, the annualized target cash compensation range increases to $100,000+, consisting of a base salary of $50,000, incentive compensation consisting of commission and bonus with an On-Track-Commission Earnings (OTE) target of $50,000, a target bonus of $5,000+, plus eligibility for inbound and Sales Associate sourced leads. In addition to competitive cash compensation, this position is also eligible for equity awards. In your first 90 days, your annualize compensation will be $90,000 as a training period, consisting of a base salary of $50,000, incentive compensation consisting of commission and bonus with an OTE target of $35,000, and a target bonus of $5,000. At CardFlight, we lead with respect for one another, our customers and business partners, vendors, and prospective employees. Our objective is to ensure CardFlight team members are passionate about the growth of our company, supported in their personal growth and development, and connected to their colleagues. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Have a car? Earn a $1,000 BONUS + $10,000 GUARANTEE* when you sign up to help transport others to healthcare appointments in your own vehicle around North Central and Northwest Wisconsin! At Veyo, we help people get to and from their non-emergency medical appointments. We're looking for drivers to partner with us in your area. When you sign up to drive with Veyo, you will drive your own vehicle and set your own schedule. Why Drive With Veyo? No Hidden Fees: You keep 100% of what you earn. Get Paid Weekly: Money is deposited directly into your account. Use Your Own Vehicle: No need to pay for an expensive lease. Flexible Schedule: Choose your own hours and control how much you drive. Avoid the Bar Crowd: Most Veyo trips occur between the hours of 6:00 AM and 6:00 PM. Make a difference in your community To Apply, You Must Be at least 21 years old Own an iPhone or Android smartphone Have a clean driving record (no more than two moving violations or accidents in the past three years) Have a valid drivers license Able to pass a background check (no prior felonies) Able to pass a drug screening Have valid vehicle insurance and registration Have a 4-door, 2006 or newer vehicle* Have 3 years of driving history in the US How Does it Work? Open the Veyo Driver App and log on Accept a trip request Pick up the passenger at the specified location Drop off the passenger at the specified location Repeat! *Visit our Current Driver Rewards and Terms & Conditions: to learn more - https://support.veyo.com/hc/en-us/articles/3**********2-Current-Rewards-for-New-Drivers

About the Job: As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet KFC's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, you'll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results. The Day-to-Day: Ensure consistent customer satisfaction by executing KFC Connect Success Routine and prioritizing customer needs. Oversee Team Members' completion of shift tasks and maintain clean, neat appearances. Ensure food safety, quality, and accuracy of orders. Resolve customer complaints quickly, maintaining positive customer relations. Provide regular feedback to the RGM on Team Member performance. Offer ongoing constructive and positive feedback to Team Members. Actively participate in training Team Members. Handle conflicts constructively and work with the RGM to achieve resolution. Assist the RGM in screening Team Member candidates. Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory and managing labor. Oversee proper product preparation, rotation, portioning, cooking and holding times. Assist the RGM with facility maintenance and ensure health and safety standards are always followed. Is this you? 1 year of restaurant/retail experience, with 3 months shift lead experience preferred Adheres to cash, security, inventory and labor policies Must be at least 18 years of age Accessibility to dependable and reliable transportation Excellent communication skills, management/leadership and organizational skills. Physical dexterity required (the ability to move up to 50 lbs. from one area to another). Attendance and Punctuality a must Operating of cash register as needed and making change for other cashiers. Basic Math skills Maintains customer satisfaction and adheres to health and safety standards Promotes and champions KFC's culture and values Provides constructive feedback to Team Members Executes shift duties accurately and efficiently Promotes equity, inclusion and belonging Ensures teammates and customers enjoy a positive experience Work-Hard, Play-Hard: Competitive Pay Free meal each shift Tuition reimbursement and scholarship opportunities Flexible schedules- day, night and evening shifts Vacation pay KFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!

Logistics/Operations/Order Fulfillment Manager - eBike Division We are seeking an experienced and driven Logistics Manager to oversee the end-to-end fulfillment of orders for our eBike business. This role is critical in ensuring timely, cost-effective, and high-quality delivery of eBikes, parts, and accessories to our dealers, distributors, and direct-to-consumer customers worldwide. The ideal candidate combines deep logistics expertise with a passion for operational excellence and sustainable mobility. Key Responsibilities: Supply Chain & Transportation Management/Order Fulfillment: Ensure successful completion of dealer orders from order placement to order fulfillment, monitor and regular reporting for on time, accuracy and order fulfillment speed. Plan, manage, and optimize the transportation of eBikes, batteries, and components and final destinations and ensuring the on time delivery. Support in the Selection, negotiation, and help manage freight forwarders, 3PLs, and carriers for ocean, air, and ground transport. - Develop strategies to minimize transit time, costs, and environmental impact. Import/Export & Compliance: Oversee import/export documentation and customs compliance across North America- including US, CAN, MX and South America. Ensure compliance with regulations around lithium-ion battery transport (UN38.3, IATA, DOT). Maintain up-to-date knowledge of trade tariffs, duties, and international shipping restrictions. Inventory & Warehouse Coordination: Optimize inventory turns and proactively manage aging inventory. Reporting and managing with team to minimize excess inventory and ensure satisfactory levels of safety stock. Coordinate inbound and outbound logistics with global warehouses and fulfillment partners. Partner with supply planning and operations teams to maintain optimal inventory levels. Implement systems and processes to track and report stock movements in real time. Process Optimization & Systems/Data Analytics and Reporting: Identify and implement continuous improvements across logistics operations, from shipping accuracy to cost control. Improve reverse logistics process for damage claims, DOA etc. Help to coordinate logistics for battery recycle program. Metric reporting: Develop and manage KPIs around on-time delivery, freight spend, and inventory accuracy. Partner with IT and operations teams to enhance ERP/WMS integration and visibility. Cross-Functional Collaboration: Work closely with Product, Sales, Marketing and After-Sales teams to forecast demand and ensure seamless order fulfillment. Support new product launches by coordinating logistics readiness, packaging, and customs strategy. Lead communication on logistics timelines and constraints with internal and external stakeholders. Serve as the escalation point for complex order or customer issues, ensuring timely and professional resolution. Take active ownership from PO receipt to customer invoicing, ensuring accuracy, timeliness, and excellent service standards. Coach, mentor, and develop team members to enhance efficiency, accuracy, and customer satisfaction. Qualifications: Bachelor's degree in Supply Chain Management, Logistics, Business, or related field (Master's preferred). 6+ years of logistics, supply chain, or operations management experience in consumer electronics, automotive, or outdoor products-preferably eMobility or eBike sector. Strong understanding of international freight, customs, and regulatory compliance. Experience managing lithium-ion battery shipments strongly preferred. Proficiency with ERP and logistics software (SAP, NetSuite, or similar) and ability to learn custom-built software. Strong ability in reporting and data analysis with PowerBI, Excel Strong ownership and sense of responsibility to identify pain points and make recommendations on how to improve processes and drive process improvements with collaborative mindset. Excellent communication, negotiation, and analytical skills. Proven ability to manage multiple projects in a fast-paced, growth-oriented environment. In office in Plano, Texas Why Join Us: At Segway, we're shaping the future of urban mobility through intelligent, sustainable eBike solutions. You'll play a key role in scaling operations globally, ensuring that every customer and dealer receives their product efficiently and reliably.

About the Job: As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet KFC's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, you'll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results. The Day-to-Day: Ensure consistent customer satisfaction by executing KFC Connect Success Routine and prioritizing customer needs. Oversee Team Members' completion of shift tasks and maintain clean, neat appearances. Ensure food safety, quality, and accuracy of orders. Resolve customer complaints quickly, maintaining positive customer relations. Provide regular feedback to the RGM on Team Member performance. Offer ongoing constructive and positive feedback to Team Members. Actively participate in training Team Members. Handle conflicts constructively and work with the RGM to achieve resolution. Assist the RGM in screening Team Member candidates. Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory and managing labor. Oversee proper product preparation, rotation, portioning, cooking and holding times. Assist the RGM with facility maintenance and ensure health and safety standards are always followed. Is this you? 1 year of restaurant/retail experience, with 3 months shift lead experience preferred Adheres to cash, security, inventory and labor policies Must be at least 18 years of age Accessibility to dependable and reliable transportation Excellent communication skills, management/leadership and organizational skills. Physical dexterity required (the ability to move up to 50 lbs. from one area to another). Attendance and Punctuality a must Operating of cash register as needed and making change for other cashiers. Basic Math skills Maintains customer satisfaction and adheres to health and safety standards Promotes and champions KFC's culture and values Provides constructive feedback to Team Members Executes shift duties accurately and efficiently Promotes equity, inclusion and belonging Ensures teammates and customers enjoy a positive experience Work-Hard, Play-Hard: Competitive Pay Free meal each shift Tuition reimbursement and scholarship opportunities Flexible schedules- day, night and evening shifts Vacation pay KFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!

Position is responsible for supervising and coordinating all activities and functions of the department, providing ongoing leadership in support of company values and objectives. Must be able to demonstrate knowledge and skills required in a large, complex corporate Information System. A working knowledge of change management, project management, mainframe, minicomputer, or microcomputer strategies, equipment, operating systems, development tools and methodologies is required. The ISD Solutions Manager reports directly to the Director of ISD Solutions. The ISD Solutions Manager applies management and technical oversight, in line with the company values and goals, to assure the efficient, effective and consistent delivery of high quality services. Experience / Knowledge / Skills: Ten years of industry training and increasingly responsible experience in managing many large, complex corporate information systems and activities. • Demonstrates ability to manage finances of given project or area with knowledge in operating budgets. • Understands contract negotiation process. • Demonstrates ability to mentor and grow others. • Exhibits depth and breadth of responsibility including employees, customer base, vendor relationships, and/or other multiple areas of accountability. • Takes initiative to develop one's leadership capabilities through learning opportunities. • Experience in leading multiple projects in multiple areas. • Demonstrates in-depth knowledge in multiple areas and complex problem-solving abilities. • Experience leading and mentoring team members through several project implementations. • Demonstrated, through exceptional planning and organizational skills, a record of bringing tasks and projects to successful conclusion. • Exceptional presentation skills and communications skills.

The Labeling Specialist ensures all product labels meet federal, state, and brand requirements across Verano facilities. This role develops and enforces labeling standards, manages system workflows, and serves as the subject matter expert for compliance and accuracy. The Labeling Specialist partners with cross-functional teams to improve labeling processes, maintain documentation, and support initiatives that enhance efficiency and reduce compliance risk. Essential Duties and Responsibilities: Develop, implement, and enforce labeling standards, procedures, and governance frameworks across all facilities. Interpret and apply state and federal packaging regulations to product labeling, advising leadership on compliance risks and necessary changes. Approve or reject label designs based on regulatory requirements and brand standards without the need for managerial oversight. Act as the subject matter expert to Marketing, Operations, and Compliance teams, advising on legal requirements, process improvements, and business impacts of labeling decisions. Serve as system administrator for labeling software platforms, with authority to set access permissions, workflows, and approval structures. Manage relationships with third-party printing vendors, audit internal and external labeling processes, and make recommendations to senior leadership for risk mitigation. Lead initiatives to increase labeling efficiency, reduce compliance risks, and enhance workflow automation. Maintain records of label approvals, compliance assessments, and system changes, and report findings to senior leadership. Education and Experience: 5+ years of experience in packaging, labeling compliance, or regulated operations. Expertise in interpreting and applying federal and state packaging laws. Demonstrated ability to exercise discretion and independent judgment on compliance and brand-related matters. Proficiency with label management systems. Strong organizational and analytical skills with the ability to balance regulatory, operational, and brand considerations. Excellent communication skills to provide expert-level advice to cross-functional teams and leadership. Ability to manage multiple priorities in a fast-paced environment. Effective consultative and influencing approach, with proven ability to work effectively with all organizational levels Physical and Mental Demands: While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 10 lb. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position. Working Environment: Work is performed in an office environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.

The job is for a Process Automation & Control Engineer, focusing on managing engineering changes, maintaining and troubleshooting equipment, and working with Distributed Control Systems (DCS). Title: Automation & Control Process Engineer Location: Richmond, VA (with relocation assistance available) Type: Full - Time (On-site) People with a background in engineering-especially in process automation, controls, or manufacturing-are an excellent fit. Requirements: Education: Bachelor's degree in Engineering (BS) Experience: 0-5 years in manufacturing or related fields Preferred Experience: Working with materials like Kevlar , Tyvek , or Nomex Knowledge of Process Safety Management (PSM), especially in high-hazard processes Experience with Distributed Control Systems (DCS) Key Responsibilities: Engineering Change Tracking: Keep track of engineering changes and update documents using the Management of Change (MOC) process. Equipment Maintenance & Setup: Help set up, qualify, and maintain equipment and machinery. Troubleshooting: Solve problems related to systems and machinery. Stay updated on the latest technology in the field. Control Systems: Oversee instrumentation and control systems that monitor and control industrial processes. DCS Systems: Act as the go-to person for Distributed Control Systems (DCS) at the company. Testing & Integration: Work with contractors and suppliers to integrate new technologies into existing systems. Design, test, and integrate automation systems, ensuring they improve production efficiency and safety. Key Competencies: Manufacturing Process Expertise: Strong knowledge of facility processes and equipment. Ability to lead improvement projects. Business Judgment: Understanding the company's needs and using engineering skills to improve business outcomes. Teamwork & Listening: Open to ideas, listens well, and works collaboratively. Self-Driven: Motivated, willing to take risks and tackle challenges. Reports To: Process Automation Team Leader

About the Job: As an Assistant Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you! In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience. The Day-to-Day: Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs. Oversee Team Members' adherence to shift responsibilities and maintain high food safety standards. Take charge of restaurant operations in the RGM's absence. Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalate to the RGM when necessary. Assist in sourcing, recruiting, interviewing and hiring Team Members, while driving a culture of equity, inclusion and belonging. Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance and labor management. Review financial reports and take appropriate actions to optimize performance. Support the RGM in facility maintenance and ensure health and safety standards are consistently followed. Is this you? 2+ years of restaurant/retail management experience. Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor and reviewing financial reports. Ensure all employees receive proper training and resources. Champion KFC's culture and values, promoting equity, inclusion and belonging in the restaurant. Lead efforts in individual and team recognition, collaboration and motivation. Identify and recruit exceptional talent, supporting the RGM in the hiring process. Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees. Adhere to corporate policies, procedures and Occupational Health and Food Safety standards. Work-Hard, Play-Hard: Competitive pay Bonus Eligible Paid Time Off Free meal each shift Medical benefits 401k retirement plan with 4% match Career advancement and professional development Tuition reimbursement and scholarship opportunities KFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!

Company Details Berkley One is a modern insurance provider for a modern generation of affluence. We serve clients who live dynamic, adventurous lives and expect their insurance experience to match. Our mission is to deliver highly personalized risk and claims management through a blend of expert independent agents, cutting-edge digital tools, and the strength of the Berkley brand. Why Join Us? At Berkley One, you'll be part of a forward-thinking team that's reimagining personal insurance. We're building solutions that are as sophisticated and agile as the clients we serve-individuals and families who value innovation, simplicity, and exceptional service. You'll collaborate with passionate professionals, leverage modern technology, and help shape the future of our industry. What We Value A client-first mindset with a passion for delivering exceptional experiences Curiosity, creativity, and a drive to challenge the status quo Collaboration across disciplines to build smarter, more intuitive solutions Integrity, expertise, and a commitment to excellence Join us in creating a new standard in personal insurance-where protection meets possibility. #LI-AV1 #LI-HYBRID This role will be based in our Wilmington, DE office. We offer a hybrid work schedule with 4 days in the office; and 1 day remote where it makes sense to do so. The Company is an equal employment opportunity employer. Responsibilities As a Berkley One Claims Trainee, you will engage in a structured training program that includes classroom instruction, self-directed learning, and hands-on experience across both property and casualty claims. This comprehensive training builds foundational expertise in high-net-worth personal lines claims handling, company policies and procedures, technical claims knowledge, and the delivery of exceptional claims service. What you can expect: Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent Internal mobility opportunities Visibility to senior leaders and partnership with cross functional teams Opportunity to impact change Benefits - competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education Industry Knowledge Build a broad understanding of the insurance industry, market dynamics, and economic factors. Gain insight into WRB and Berkley One's operations, strategic goals, financial performance, and competitive strengths. Claims Knowledge & Technical Expertise Learn to manage claims effectively through coverage analysis, investigation, reserving, and resolution. Identify and address coverage issues, determine cause and exposure, set timely reserves, and develop comprehensive action plans. Validate claims through policy review and communication with policyholders, claimants, and third parties. Conduct research to gather supporting documentation for accurate claim evaluation and resolution. Draft clear and professional correspondence, including coverage position letters and Reservation of Rights. Maintain organized claim files and adhere to documentation standards and diary protocols. Proactively manage claim inventory to ensure timely and efficient resolution. Participate in additional projects and assignments as needed. Qualifications Bachelors degree or equivalent experience. Preference for insurance, risk management, and actuary majors. Exposure to P&C insurance through an internship or first job preferred. Strong verbal and written communication skills with a positive, professional demeanor. Detail-oriented, proactive, and able to thrive in a fast-paced team environment. Excellent interpersonal skills and ability to collaborate across all organizational levels and with customers. Additional Company Details We do not accept any unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Sponsorship Details Sponsorship not Offered for this Role

Company Details Company URL: ****************************************** Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC's 60+ operating units across the globe. BTS's wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible. Driven by a commitment to collaboration, BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand, but proactively plan for the “ What's Next ” in our industry and beyond. With a culture centered on innovation and entrepreneurial spirit, BTS stands as a community of technology leaders with eyes toward the future -- leaders who truly care about growing not only their team members, but themselves, and take pride in their employees who shine. BTS offers endless ways to get involved and have the chance to grow your career into a wide range of roles you'd never known existed. Come join us as we push forward into the future of industry-leading technological solutions. Berkley Technology Services: Right Team, Right Technology, Simple and Secure. Responsibilities The AI Platform, Principal Engineer is responsible for designing, building, and maintaining robust AI platforms that support advanced machine learning and artificial intelligence applications. This role works closely with data scientists, software engineers, and product managers to develop scalable solutions that enhance the efficiency, reliability, and performance of our AI systems. Design and develop scalable AI platforms to support various machine learning and deep learning models. Collaborate with data scientists to understand model requirements and optimize infrastructure accordingly. Implement and maintain data pipelines, model deployment strategies, and monitoring systems. Ensure high availability and reliability of AI services through effective troubleshooting and performance tuning. Develop and maintain systems primarily using Python, R, or Java, focusing on building REST APIs and small/secure web front ends. Design and implement database schemas and queries for relational, NoSQL and Graph databases Integrate with third-party services, including Kafka, Entra ID, Collaborate with the frontend team to integrate frontend and backend systems seamlessly Ensure the scalability, reliability, and security of backend systems Troubleshoot and debug issues as they arise Write optimized code and provide innovative solutions to complex problems Stay updated with industry trends and emerging technologies Stay current with the latest advancements in AI and machine learning technologies and incorporate them into the platform. Automate repetitive tasks and improve platform efficiency through scripting and configuration management tools. Provide technical guidance and support to other teams regarding AI platform usage and best practices. Document platform architecture, workflows, and procedures for future reference and scalability. Qualifications 10+ years progressive engineering experience developing/engineering solutions and leading multiple large-scale data-domain or cross-domain engineering initiatives. Proven experience in building and maintaining AI or machine learning platforms. Strong knowledge of programming languages such as Python, R, and/or Java. Experience with cloud platforms (AWS, Azure) and containerization technologies (Docker, Kubernetes). Experience in optimizing code and Infrastructure for large data set manipulation Excellent knowledge of MySQL, SQL Server, PostgreSQL, MongoDB, and/or CosmosDB Excellent knowledge of modern Vector and Graph databases Excellent knowledge of Redis cache or other similar solutions Experience with version control systems like Git and GitLab and Agile development methodologies Excellent understanding NLP, and AI/ML design and implementation concepts Excellent understanding of REST APIs, API Gateways and SPAs Excellent problem-solving skills and ability to work in a fast-paced environment. Strong communication and collaboration skills. Excellent knowledge of data storage solutions and database management systems. Proficiency in object-relational mapping (ORM), advanced algorithms, data structures, object-oriented and functional design principles, and best-practice patterns. Experience with machine learning frameworks and libraries such as TensorFlow, PyTorch, Scikit-learn Multiple years working with structured and unstructured data within a cloud-based data environment (Redshift, Data Bricks, Hadoop, Snowflake, Spark, unmanaged Kafka, etc.). Experience with Master Data Management (MDM) systems and processes. Experience with Data Loss Prevention (DLP), encryption/redaction strategies, etc. for protecting PII/sensitive data. Good understanding of Processor architecture and ability to work with providers to map use cases to appropriate platforms Bachelors Degree in Computer Science, Information Technology, Information Systems, or a related discipline. Equivalent experience and/or alternative qualifications will be considered. 10%-20% of Travel Required. Preferred Qualifications Advanced degree in computer science, data science, AI, or related field. Experience with big data technologies (Hadoop, Spark). Experience with reinforcement learning, generative AI, or autonomous systems. Knowledge of MLOps practices and tools. Knowledge of insurance-specific AI applications. Hands-on experience working with AI/ML as a Data Scientist. Experience in deploying machine learning models in production environments. Understanding of distributed systems and microservices architecture. The Company is an equal employment opportunity employer.

About the Job: As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet KFC's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, you'll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results. The Day-to-Day: Ensure consistent customer satisfaction by executing KFC Connect Success Routine and prioritizing customer needs. Oversee Team Members' completion of shift tasks and maintain clean, neat appearances. Ensure food safety, quality, and accuracy of orders. Resolve customer complaints quickly, maintaining positive customer relations. Provide regular feedback to the RGM on Team Member performance. Offer ongoing constructive and positive feedback to Team Members. Actively participate in training Team Members. Handle conflicts constructively and work with the RGM to achieve resolution. Assist the RGM in screening Team Member candidates. Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory and managing labor. Oversee proper product preparation, rotation, portioning, cooking and holding times. Assist the RGM with facility maintenance and ensure health and safety standards are always followed. Is this you? 1 year of restaurant/retail experience, with 3 months shift lead experience preferred Adheres to cash, security, inventory and labor policies Must be at least 18 years of age Accessibility to dependable and reliable transportation Excellent communication skills, management/leadership and organizational skills. Physical dexterity required (the ability to move up to 50 lbs. from one area to another). Attendance and Punctuality a must Operating of cash register as needed and making change for other cashiers. Basic Math skills Maintains customer satisfaction and adheres to health and safety standards Promotes and champions KFC's culture and values Provides constructive feedback to Team Members Executes shift duties accurately and efficiently Promotes equity, inclusion and belonging Ensures teammates and customers enjoy a positive experience Work-Hard, Play-Hard: Competitive Pay Free meal each shift Tuition reimbursement and scholarship opportunities Flexible schedules- day, night and evening shifts Vacation pay KFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!

Find out more about this role by reading the information below, then apply to be considered. Delivery Driver - Pick Your Routes - Plan Your Day With Guaranteed Pay The Veho Driver App is looking for delivery drivers who want more predictability and control in their day. Unlike other gig platforms where you have to piece together multiple short jobs to reach your goals, Veho lets you accept a single multi-hour route with guaranteed pay and a clear plan for your day. You'll know exactly how much you'll earn and where your route ends - before you even start driving. No more guessing or chasing tips. Just one offer, one route, and one guaranteed way to plan and earn with confidence. Why Drive on the Veho Driver App: The Advantage Know Everything Upfront: See the route map & your guaranteed pay before you start driving. Plan Your Perfect Day: Pick routes in advance that fit your schedule and end near your home. Guaranteed Pay (No Tips): Your earnings are locked in. What you see is what you get. Work Independently & Stay Focused: No passengers, no food orders, no waiting between gigs. Just you, your route, and a clear plan for the day. Fast, Reliable Payments: Get paid via direct deposit twice a week, plus instant pay options for qualifying banks. What You'll Do: A Predictable Side Hustle Pick up, scan, and organize your packages at a local warehouse. Use the Veho Driver app to navigate your route and confirm deliveries. Deliver a variety of package sizes to homes and apartments - all within your chosen route. Eligibility: Ready to Drive? Must be 25 years of age or older and pass a standard background check Valid driver's license, registration, and auto insurance. A reliable large sedan, SUV, minivan, or pickup truck with a hard, lockable cover. xevrcyc A modern smartphone (iOS or Android) with a data plan. Ability to lift and carry packages up to 50 lbs.

Company Details Company URL: ************************************** Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC's 60+ operating units across the globe. BTS's wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible. Driven by a commitment to collaboration, BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand, but proactively plan for the “ What's Next ” in our industry and beyond. With a culture centered on innovation and entrepreneurial spirit, BTS stands as a community of technology leaders with eyes toward the future -- leaders who truly care about growing not only their team members, but themselves, and take pride in their employees who shine. BTS offers endless ways to get involved and have the chance to grow your career into a wide range of roles you'd never known existed. Come join us as we push forward into the future of industry leading technological solutions. Berkley Technology Services: Right Team, Right Technology, Simple and Secure. Responsibilities A Data Architect at Berkley Technology Services is a visionary who designs and implements cutting-edge solutions that drive business operations, analytics, and data engineering forward. They are the crucial link between business and technical teams, translating business needs into actionable technical strategies and ensuring transparency for informed decision-making. By collaborating with other architects, they create comprehensive solutions that propel the entire organization. In this role, you'll set the standards and best practices that shape our data landscape. You'll evaluate top-tier data-centric vendors and products, staying ahead of industry trends and continuously innovating with new patterns and automation. As a key member of the WRBC Architecture Community, you'll consult on high-impact projects, contribute to the development of standards and best practices, and mentor the next generation of data experts. Your work will drive continuous improvement and ensure WRBC remains at the forefront of data architecture. Join us and be the architect of our data-driven future! Key functions include but are not limited to: Technical Strategy Contribute to strategic planning with recommendations on key initiatives and roadmaps. Provide feedback on 3-5-year data architecture strategy, including technology investments. Develop and maintain a business and technical capability model. Build target and reference architectures for WRB's multi-year strategy. Stay informed on industry trends and technologies. Create supporting architecture documentation consistently. Consulting / Guidance Understand BTS and OU/segment data strategies to provide aligned recommendations. Offer consulting and guidance to development and infrastructure teams. Present recommendations clearly to various audiences, emphasizing capability development. Leadership Build relationships with business partners and technical groups on data strategy. Lead data architecture projects and manage change effectively. Inspire engagement with WRB's data and technical strategies. Patterns and Standards Development Identify and address gaps in data development patterns and standards. Research, develop, and promote data design patterns and standards. Evaluate data technologies and tools, including proof-of-concept analysis. Contribute to and socialize a catalog of design patterns and standards. Governance Participate in the architecture review process. Rationalize technology and tool recommendations. Advocate for patterns and standards, especially in Infrastructure, Data, and Security. Community of Practice Engage in the architecture community through forums, standards development, and documentation. Build relationships with business and technical teams and mentor less experienced developers. Qualifications Bachelor's degree from four-year college or university in computer science, engineering, business, or other related field or equivalent work experience. 8+ years progressive engineering experience developing/engineering solutions and leading multiple large-scale data-domain or cross-domain engineering initiatives. 6+ years hands-on experience in multiple (minimum of three) data domains (data engineering, database administration, business intelligence, data science/AI, data modeling, big data, data security, data quality) leading architecture/development initiatives. 2+ years hands-on experience working in large-scale data warehouse/data lake/data lakehouse environments based on the Teradata, Microsoft, Oracle, or IBM platforms or 2+ years working with structured and unstructured data within a cloud-based data environment (Redshift, Data Bricks, Hadoop, Snowflake, Spark, etc.). 2+ years hands-on experience working on public cloud platforms and architectures (Azure, AWS, GCP). 2+ years hands-on experience with virtualization and hyper-convergence approaches (VMWare, Nutanix, etc.) 2+ years hands-on experience with multiple scripting languages (Python, JavaScript, PowerShell, Bash, Go, Ruby, etc.). 2+ years hands-on experience with enterprise-scale data integration tools (Informatica, SSIS, Talend, Kafka, etc.). 2+ years hands-on experience with business intelligence and/or data visualization tools (Tableau, Power BI, etc.) 2+ years working with third party data services. Ability to thrive and produce results with little or no supervision in a fast-paced, entrepreneurial environment. Ability to independently come up with solutions that effectively address business and IT issues through technical analysis, troubleshooting, research, evaluation, and communication. Excellent written and oral communication skills with ability to interact seamlessly at all levels with both technical and business stakeholders. Strong customer service focus and sense of urgency. Ability to quickly adapt and learn modern technologies and systems Superior problem solving and analytical skills. Ability to create an atmosphere of teamwork and collaboration. Ability to look at the “big picture” and see opportunities for improvement. Ability to break opportunities for improvement down into bite-sized chunks that can be pursued on a project-by-project basis. Preferred 4+ years working with data solutions that enable analytics and predictive modeling. 3+ years using Agile development methodologies. 2+ years as a Data Architect. Practical experience with AI. Certified in Azure or AWS Cloud architecture. Work history in the financial services or insurance industries. Additional Company Details We do not accept any unsolicited resumes from external recruiting agencies or firms. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Sponsorship Details Sponsorship not Offered for this Role

About the Job: As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet KFC's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, you'll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results. The Day-to-Day: Ensure consistent customer satisfaction by executing KFC Connect Success Routine and prioritizing customer needs. Oversee Team Members' completion of shift tasks and maintain clean, neat appearances. Ensure food safety, quality, and accuracy of orders. Resolve customer complaints quickly, maintaining positive customer relations. Provide regular feedback to the RGM on Team Member performance. Offer ongoing constructive and positive feedback to Team Members. Actively participate in training Team Members. Handle conflicts constructively and work with the RGM to achieve resolution. Assist the RGM in screening Team Member candidates. Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory and managing labor. Oversee proper product preparation, rotation, portioning, cooking and holding times. Assist the RGM with facility maintenance and ensure health and safety standards are always followed. Is this you? 1 year of restaurant/retail experience, with 3 months shift lead experience preferred Adheres to cash, security, inventory and labor policies Must be at least 18 years of age Accessibility to dependable and reliable transportation Excellent communication skills, management/leadership and organizational skills. Physical dexterity required (the ability to move up to 50 lbs. from one area to another). Attendance and Punctuality a must Operating of cash register as needed and making change for other cashiers. Basic Math skills Maintains customer satisfaction and adheres to health and safety standards Promotes and champions KFC's culture and values Provides constructive feedback to Team Members Executes shift duties accurately and efficiently Promotes equity, inclusion and belonging Ensures teammates and customers enjoy a positive experience Work-Hard, Play-Hard: Competitive Pay Free meal each shift Tuition reimbursement and scholarship opportunities Flexible schedules- day, night and evening shifts Vacation pay KFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!

Company Details Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC's 60+ operating units across the globe. BTS's wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible. Driven by a commitment to collaboration, BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand, but proactively plan for the “What's Next” in our industry and beyond. With a culture centered on innovation and entrepreneurial spirit, BTS stands as a community of technology leaders with eyes toward the future -- leaders who truly care about growing not only their team members, but themselves, and take pride in their employees who shine. BTS offers endless ways to get involved and have the chance to grow your career into a wide range of roles you'd never known existed. Come join us as we push forward into the future of industry leading technological solutions. Berkley Technology Services: Right Team, Right Technology, Simple and Secure. Responsibilities The Director, Identity & Access Management is responsible for leading the architecture, design, development, and ongoing support of Berkley's identity environments. The position will interact directly with the other shared services teams, applications teams, and business units to meet project goals. The position is also responsible for managing the staff responsible for all aspects of Identity, design, and implementation. The position will collaborate with the IT Security team on initiatives to drive compliance and security for Berkley's environment. • Responsible for the implementation and operations of Identity and Access Management solutions. • Ensure the gathering and documenting of functional requirements, technical designs, and manages cross functional IT team to implement IAM product integrations as well as configuration within the IAM software platform(s). • Responsible for managing identity and access management operational processes and interaction with technical and business resources. • Responsible for implementing, integrating, and providing support for computer systems in a multi-tiered and multi-platform environment. • Assists in system configuration management, vendor management, problem mitigation, change management, and critical situation management to mission-critical systems. • Communicates with the appropriate architecture groups to ensure that a unified direction is in place and being followed. • Determines appropriate systems for environment based on organization's architectural needs. • Investigates new developments and makes recommendations on additions or replacements. • Oversees multiple system projects which include the implementation of computer systems, the creation of frameworks, and other development. • Staff management responsibilities including sourcing talent, motivation, performance management, communications, goals alignment, and skills development. • Responsible for Budget and Operating finances. Create and justify capital and operating expense items for budget purposes and track purchases. • Responsible for Team Project and Resource Management • Provide mentoring and coaching to peers and subordinate team members. • Collaborate with technical staff, including project managers. • Has performance management responsibility for the team; set team direction and goals; coach and counsel staff to accomplish goals. • Provides project management and technical consulting on authentication and identity management projects and initiatives. • Provides reporting on project and initiative progress of the IAM team. • Manages license compliance, budgets and purchasing/legal review process related to IAM products and tools. • Defines and implements policies for Identity and Access Management in an enterprise setting in close collaboration with the Information Security and Risk Management team. • Leads the architecture, design, deployment, and support of IAM Services, including Privileged Access Management and Identity Management tools. • Maintains and improves multi-factor authentication solutions. • Defines policies for the delegated administration of group policies and object management in AD and EntraID. • Other duties as assigned. • Is subject to on-call 24 hours, 7 days a week. Qualifications • Ability to take business problems, existing processes and technology and translate these into service and process requirements. • Minimum of 8 years' experience with management approaches, tools, and techniques for gaining the cooperation and support of others. • Minimum of 5 years' experience with utilizing, configuring, and installing software for connecting distributed-software and services across heterogeneous platforms. • Minimum of 10 years' experience within a total Information Technology (IT) environment. • Minimum of 3 years leadership/supervisory experience. • Minimum of 6 years in IT Lead/Senior Technical role or similar. • Extensive knowledge and direct experience with SAML, OAuth, OIDC, LDAP, Auth0 and EntraID. • ADFS experience is a plus. • Minimum of 8 years technical experience with a focus on Active Directory or other Identity services. • Experience running enterprise scale IAM projects and tools. • Industry experience in P&C is a plus. • Experience with Agile principles is a plus. • Bachelors Degree in Computer Science, Information Technology, Information Systems, or a related discipline. Equivalent experience and/or alternative qualifications will be considered. • Microsoft (Azure & Identity) and/or AWS certification is a plus BTS Leadership Values: • Agile • Customer Centric • Ownership Mindset • Sense of Urgency • Servant Leadership • 1BTS Leadership Behavioral Attributes: • Flexibility • Customer Service Oriented • Operational Effectiveness • Personal Ownership • Quick Decision Making • Team Builder • Transformational Leadership The Company is an equal employment opportunity employer. Sponsorship Details Sponsorship not Offered for this Role

Company Details Company URL: ****************************************** Berkley Technology Services (BTS) is a dynamic company committed to providing world class IT services. We offer a unique culture, enabling our team members to be at the forefront of technology while delivering high quality solutions. We are looking for outstanding individuals who will bring unique perspectives, insight, and innovation to our teams. BTS, a member company of W. R. Berkley Corporation, has facilities in Des Moines, Iowa and Wilmington, Delaware. Our functions include working with various third parties to develop, integrate, and support insurance systems of WRBC's operating units. BTS strives to provide these functions in a holistic manner including helpdesk support, system connectivity, and operational support. Additional responsibilities include coordinating communications regarding best practices for our supported systems and researching innovative technologies. At BTS, there are opportunities associated with being a part of an established and empowering corporation while maintaining a positive personal working environment. Additionally, we provide a competitive compensation and benefits package including a casual dress code. BTS is constantly growing and expanding to meet the changing demands of one of the most successful insurance organizations in the world. Visit us at berkley-bts.com to learn more information. The Company is an equal employment opportunity employer. Responsibilities We are seeking a dynamic Sr Systems Engineer with a strong background in Identity and Access Management (IAM) technologies, including Okta, Auth0, and Microsoft EntraID. The ideal candidate will actively engage in the planning, architecture, and execution of IAM systems, serving as a pivotal liaison between the organization and key vendors. This role demands a proactive approach to problem resolution, the ability to lead projects, and a commitment to mentoring technical staff. Collaboration with project managers and technical teams to deliver customer-centric solutions, including the presentation of design and deployment strategies, is essential. This role requires a proactive stance on system provisioning, maintenance, security, and compliance, ensuring alignment with company goals and regulatory standards. Key to the role is the development of policies and procedures that support system integrity, security, and availability, with a focus on identity verification and access control. Strong analytical skills, excellent communication abilities, and professional experience are crucial for success in this position. Systems Planning and Implementation: Actively participate in the planning and implementation of IAM systems, infrastructure, and related hardware and software in response to customer requests and organizational requirements. Programming/Scripting: Perform system-level programming/scripting to facilitate the management of supported applications and technologies, including Okta Expression Language (EL) and PowerShell. System Management: Conduct configuration, integration, maintenance, performance management, security management, failure analysis and recovery, and user support. IAM Technology Deployment: Lead IAM technology deployment projects, such as Okta, Auth0, and Microsoft Entra ID, ensuring deployments fulfill user needs and comply with security standards. API Management: Build, analyze, operate, and scale API management solutions to protect customer and workforce data, services, and applications. Security Standards: Emphasize security standards and user needs fulfillment in the deployment of IAM solutions, including MFA, RBAC, fine-grained authorization, passwordless authentication, and B2B/B2C scenarios. Emerging Technologies: Research emerging IAM technologies, including new products, services, protocols, and standards to inform procurement and development strategies. Governance, Risk, and Compliance (GRC): Develop and implement GRC strategies to ensure IAM solutions comply with regulatory requirements and industry standards. Conduct risk assessments and audits to identify and mitigate potential security risks. Vendor Liaison: Serve as a liaison to vendors (e.g., Okta, Auth0, Microsoft) to facilitate problem resolution. Project Leadership: Lead projects, working directly with Project Management, Account Management, and Customer teams. Mentorship: Mentor and cross-train technical staff, peers, and subordinate team members in IAM technologies and best practices. Development Standards: Provide guidance on development standards and quality expectations. Collaboration: Collaborate with technical staff, including project managers, to deliver customer-centric solutions, including presenting design and deployment strategies. Policy Development: Develop and oversee the implementation of policies and procedures to ensure system provisioning and maintenance is consistent with company goals, industry best practices, and regulatory requirements. Account Management: Manage end-user accounts, permissions, and access rights in accordance with best practices regarding privacy, security, and regulatory compliance. ITIL Standards: Participate and adhere to defined ITIL standards for incident, request, and change management. Documentation: Document problems and resolutions for future reference, as well as platform configurations and standards. Communication: Maintain excellent communication skills, particularly across functional technical areas. On Call Rotation (PIC) is required #hybrid Qualifications IAM design, administration, and support for a minimum of 5 years. Experience with Okta, Auth0, and Microsoft Entra ID for a minimum of 3 years. Ability to design IAM solutions aligned with Zero Trust, identity governance, and adaptive authentication. Strong understanding of SSO, SAML, OAuth/OIDC, adaptive authentication, MFA, RBAC, and fine-grained authorization. Experience in API management and protecting customer and workforce data, services, and applications. Proficiency in JavaScript (Node.js preferred): Strong understanding of web security fundamentals to mentor application teams, extend IAM workflows, and automate tasks. Strong knowledge of security frameworks: Familiar with OWASP, NIST, and other industry-standard security principles. IAM Solution Design: Ability to design IAM solutions aligned with Zero Trust and Identity governance Proficiency in scripting with Okta Expression Language (EL) and PowerShell. Knowledge of GRC strategies and experience in conducting risk assessments and audits. Familiarity with CI/CD pipelines and tools such as Ansible, GitHub, Terraform, and Jenkins. Experience working in a hybrid multi-cloud environment with Azure and AWS. Must be able to work irregular hours as needed and participate in the on-call rotation to meet business needs Ability to sit at a desk and work on a computer for extended periods of time May occasionally lift and/or move up to 10 pounds Vision abilities required by this job include close vision and ability to adjust focus Bachelors Degree in Computer Science, Information Technology, Information Systems, or a related discipline. Equivalent experience and/or alternative qualifications will be considered. Relevant certifications such as Okta Certified Professional, CISSP, and Microsoft Certified: Identity and Access Administrator Associate (SC-300) highly preferred Additional Company Details The company offers a competitive compensation plan and robust benefits package for full time regular employees which for this role include: • Base Salary Range: $121,000-$137,000 • Benefits: Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and Profit-Sharing plans. Sponsorship Details Sponsorship not Offered for this Role