Berkshire jobs in Boston, MA - 74 jobs

Berkshire Residential Investments is a people-first real estate investment company who values not only the impact we make as a company, but the time we spend together in our high-performing teams. We value individual skills and perspectives to allow us to best serve our employees, investors, residents, and other stakeholders. Why join us At Berkshire, we believe in cultivating future leaders. Through our 12-week Summer Internship Program, you'll gain practical experience in real estate investment with hands-on opportunities through projects and real-life situations, learn from the best in the industry, develop a robust professional network and contribute to impactful projects. What You'll Experience Mentorship - Work closely with a dedicated mentor who will provide guidance, feedback, and support throughout your internship, helping you navigate both professional and personal development In-Depth Panel Discussions - Engage with our functional leaders through panel discussions designed to give you an insider's view of the real estate investment business. Meet & Greet with Leaders - Network with our senior leadership team and gain valuable insights into the industry. You'll have the opportunity to ask questions and seek career advice Property Tours - Take part in guided property tours of key assets in our portfolio and get behind the scenes look at the operational aspects of real estate Volunteering Event - Give back to the community while building relationships with your fellow interns and our team. Our volunteering event is a great way to make a difference and enhance your teamwork skills Project Presentation - At the end of the summer, you will prepare and deliver a presentation to Berkshire's Senior Leadership Team summarizing a project or key task that you have been working on at Berkshire, the insights you gained through your internship experience, and recommend any process enhancements. What you'll do Under the general direction of the SVP, Head of Research, Chief Economist, you will assist in developing market analysis tools and reports Automate production of various research dashboards and reports using internal and external data sources Who we're looking for Current student pursuing a bachelor's degree in Real Estate, Finance, Business or a related field with an anticipated graduation date in 2027 Strong knowledge of Excel/PowerBI, SQL, and relational databases Experience in Microsoft Word, Excel, PowerPoint, Outlook or similar programs Available to work in person from June to mid-August (approx. 12 weeks) from 9:00 am-5:30 pm, Monday through Friday Ability to present findings to senior leadership Able to maintain strict confidentiality Detail oriented and organized Effective written and oral communication skills Excellent customer service and collaboration skills Objective thinking skills Have an aptitude for learning and be comfortable working in a dynamic environment Ability to communicate and work with different departments throughout Berkshire We believe Berkshire Residential values diversity, equity, inclusion and belonging. Berkshire is committed to providing equal opportunity in all practices, including employees and applicants for employment. We ensure that decisions affecting employees are made without regard to their race, color, creed, national origin, age, disability, gender, gender identity, sexual orientation, or any other protected status.

UDR is now hiring a Resident Service Specialist to join our team at 345 Harrison, our apartment community (585 homes) in Boston, MA. GENERAL SUMMARY OF DUTIES: Responsible to coordinate responses to resident service issues as well as tracking and following up on move-in satisfaction. Maintain company customer service standards within the community. Complete various administrative functions associated with residents' needs, Move-In coordination, Onesite responsibilities, coordinating concierge type customer service, and resident activities. Provide coordination to ensure high quality resident customer service. SUPERVISION RECEIVED: Reports directly to Community Director, Senior Community Director or Resident Services Manager. SUPERVISION EXERCISED: N/A ESSENTIAL FUNCTIONS: Move-In Coordination 1. Ensure each new resident has a move-in orientation conducted by appointment. 2. New residents are contacted within seven days of move-in to ensure they are satisfied and to report any issues. Onesite Responsibilities 1. Scan all required move-in documents into Onesite. 2. Oversee Pending Tasks. Customer Service Administration 1. Guide walk-in traffic and minimize the wait time. 2. Handle any walk-in resident concerns with the Resident Service Manager and/or Community Director. 3. Ensure that all voicemails, texts, emails and other resident and community communications are checked and responded to within established time guidelines. 4. Organize incoming packages systematically and distribute as needed. 5. Work closely with the Business Manager, Centralized Admin, Centralized Sales and Renewal teams to ensure leasing and renewal goals are met. 6. Utilize CRM to effectively manage resident relations, service requests and resident communications. Property Condition oversight 1. Walk through the move-in ready apartment to ensure they meet standards prior to orientation. 2. Walk through all amenities daily to ensure they are stocked and in good condition. 3. Walk problematic areas that are raised by residents on the day they are reported to ensure deficiencies are addressed. Follow-up with the service team until resolved. 4. Provide superior customer service to internal and external customers. Back-Up coverage 1. Interact with walk-in prospects by showing the property if needed and answering questions about the community. 2. Receive and greet visitors to the community and answer prospects, residents, and customer inquiries as well as phone calls. 3. Research and prepare any reports, memos, letters, resident correspondence, and other documents using word processing, spreadsheet, database, or presentation software at the direction of the Resident Services Manager or Community Director. 4. May interact with walk-in prospects by setting-up a self-guided tour, answering questions about the community, lease terms, and local area. 5. Complete market summary and comp reports as directed. 6. Comply with all Company policies and procedures related to employment. 7. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job. 8. Perform Resident Service Manager duties in the absence of the Resident Service Manager. 9. Perform other duties as assigned or as necessary. PERFORMANCE REQUIREMENTS: Knowledge of organizational policies and procedures. Ability to apply policies and procedures to solve everyday issues. Ability to define problems, collect data, establish facts, and draw valid conclusions. Must have excellent organizational skills. Ability to perform a variety of support assignments requiring some exercise of independent judgment. Demonstrated knowledge and familiarity with community and rental property operations. Must know and follow the Fair Housing laws. Demonstrated skills with customer service. Knowledge of principles and methods for showing and promoting property. Ability to effectively present information to prospective or current residents. Knowledge of Onesite reporting; office practices and procedures; filing and maintenance of fiscal records. Must be detail orientated. Must demonstrate excellent interpersonal skills; problem solving skills; and decision-making skills. Ability to meet and deal effectively with clients, associates, and the general public. Excellent verbal and written communication skills. Ability to create, compose, and edit written materials. Ability to establish priorities and coordinate work activities. Ability to work in conjunction with Company managers, residents, and associates. Must be skilled in word processing, drafting correspondence and memoranda. Attention to details, and basic experience with the internet. MS Office software applications required (e.g., Microsoft Office, Word and Excel). Knowledge of basic office practices and procedures; filing and maintenance of fiscal records. TYPICAL PHYSICAL DEMANDS: Requires prolonged sitting, some bending, stooping and stretching. Occasionally lifting files or paper weighting up to 30 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function. TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Occasional evening or weekend work. EDUCATION AND EXPERIENCE: 1. High School Diploma, or equivalent, is required. 2. Associate degree in business administration or equivalent, is preferred. 3. Minimum of two years of office experience is required. 4. Minimum of Two years' experience in residential properties, rental operations, hotel or related business operations is preferred. 5. Must have and maintain a valid driver's license unless otherwise noted. Benefits Offered: Medical, Dental, Vision Plans Medical Flexible Spending Account Dependent Care Spending Account Lifestyle Spending Account Supplemental Term Life Insurance Critical Illness Plan Supplemental Short-Term Disability Insurance / AD&D Insurance Voluntary Long Term Care Insurance 401(k) Plan with company match Hourly Range: * $25/hr. - $27/hr., depends on experience UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

UDR is now hiring a Resident Services Manager 2 to join our team at Lenox Farms, our apartment community (338 homes) in Braintree, MA. GENERAL SUMMARY OF DUTIES: The Resident Services Manager focuses on the management of all aspects of customer service by creating a positive sense of community and fostering positive relationships with community residents. Position may have supervision over one direct reporting staff and will drive various administrative, asset quality, customer service, financial, vendor management and personnel processes in support of community operations. Specific intent is to manage the resident relations aspect of the business to ensure community performs at highest levels to achieve and/or exceed expectations. SUPERVISION RECEIVED: Reports directly to the Community Director, Senior Community Director, District Manager or Regional Manager SUPERVISION EXERCISED: Non-exempt status in accordance with FSLA guidelines. May supervise one associate, the Resident Service Coordinator or Resident Service Specialist. ESSENTIAL FUNCTIONS: Asset Quality Ensure community is ready for business and meets established physical standards daily as listed below: 1. Walk community daily; open and close all "showing" units. Monitor property including office space, restrooms, amenity areas, parking lot and "show" apartments to ensure they meet UDR's quality, cleanliness and presentation standards and proactively monitor battery upkeep of smart locks. 2. Refresh community signage, write and distribute collateral as needed to support the drive for occupancy and improve community image. Customer Service Provide the best standard of quality and service through resident relations: 1. Answer all resident and guest questions professionally and timely, balancing the needs of both internal and external customers. Implement strategies to improve quality of customer service. 2. Proactively launch self-guided tours and/or provide guided community tours for prospects, lend assistance, and provide information pertaining to short-term rentals, corporate housing opportunities and guest suite rentals. 3. Conduct move-in orientation sessions for new residents and assist with annual renewal conversations with existing residents if needed. 4. Oversee the Customer Survey Program by ensuring that that there is immediate follow up to residents upon the completion of each service request via an e-mail or text notification which includes the ability to request a follow up phone conversation. Follow-up phone calls to residents to gather more information on the quality and satisfaction of service requests. 5. Oversee and ensure the maintenance related matters are resolved and/or escalated to the Service Manager to be addressed immediately. If additional service is required, continue to follow up until the issue is resolved. Financial Complete various accounting and financial functions associated with driving and supporting community operations: 1. Work closely with Business Manager to complete required financial responsibilities. 2. Conduct Purchase Card (P-card) reconciliation for community. Personnel (if applicable) Lead winning team by professional example, taking ownership and personal interest in direct reports, if applicable to drive results and team performance: 1. Host daily and weekly team huddles to discuss community/resident/operations issues and concerns, provide update to team regarding policies, practices, company or team initiatives, training, and team building. 2. Hire and train new staff and develop staff to maximize potential. 3. Monitor staff performance to include performance and address performance problems through corrective action and dismissal. Assist direct reporting staff to address and resolve concerns or complaints involving job duties and job descriptions, performance standards, relations with coworkers, relations with supervisors and managers. 4. Approve time records and requests for time off. Vendor Management Complete administrative tasks associated with community operations as it relates to outside vendors, communication telecom and IT systems: 1. Manage vendor keys according to UDR's policies and procedures. 2. Source new vendors as needed in order to maintain community appearance and resident services. 3. Maintain community telecom and computer equipment, while serving as a partner to IT to troubleshoot system issues and test systems. Administrative Manage and complete a variety of tasks which range from simple to complex; all of which are associated with driving and supporting community operations: 1. Prepare, communicate, and deliver all resident specific and community letters and notifications, legal notifications, in addition to the management of the new resident move-in process, documentation and the issuance of all community keys, fobs, remotes, parking permits and parking assignments. 2. Review, monitor, administrate and sign leases as required and needed. 3. Enforce all policies and procedures. Maintain compliance related to lease agreements including the review and authorization of all leases and ensuring community records (leases, addenda, reports, etc.) are maintained in accordance with stated legal requirements, company policies and/or procedures. 4. Plan and manage all community events. 5. Manage and maintain exemplary community website, social media campaigns, outreach marketing efforts for the community to drive occupancy and increase visibility, including PeerSpace, Craiglist, etc. 6. Maintain acceptable NPS scores and facilitate Reputation Management Process. 7. Utilize the Sugar CRM to effectively manage resident relations, service requests and resident communications. 8. Smart Rent Management and Package and Parcel Management. 9. Investigate, address, and resolve all community and resident issues, disturbances, complaints, and any crime-related activities/inquiries, including the dispatch for patrol services. Complete incident report for Risk Management as needed. 10. Serve as organizational representative along with the Business Manager for court appearances regarding non-payment and/or other legal action taken, small claims and UD hearings as necessary or required. 11. Manage key policy and process by providing keys to residents or contractors and documenting in accordance with the "Key Policy." 12. Oversee inventory and replenishment of community office supplies and refreshments for office, residents, and guests. 13. Develop and maintain emergency action procedures for the properties. 14. Work closely with the Centralized Admin, Centralized Sales, and Renewal teams to ensure leasing and renewal goals are met. 15. Ensure leadership style creates a productive, motivated, informed, inspired, engaged and goal-oriented team. 16. Comply with all Company policies and procedures related to employment. 17. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job. 18. Perform other duties as assigned or needed. PERFORMANCE REQUIREMENTS: Knowledge of organizational policies and procedures. Knowledge and understanding of business concepts and research principles, processes, and techniques. Knowledge of the principles of strategic business decision-making. Ability to apply policies and procedures to solve everyday business issues. Understanding of overall property management. Must know and follow the Fair Housing laws. Knowledge of principles and methods for promoting property. Strong customer service and personnel management skills. Ability to develop and prepare business analysis and plans. Established ability in the use of social media websites like facebook, twitter, and pinterest. Demonstrated ability in budgeting and financial planning. Highly organized and demonstrated project management skills. Ability to exercise initiative, problem solving and decision-making skills. Demonstrated understanding of social media campaigns. Ability to provide web-based analytics and recommendations. Ability to work a flexible schedule based on event calendar. Some weekend and evening work will be required. Ability to motivate, develop, and direct people as they work, identifying the best people for the job. Ability to apply the principles and practices of work leadership and management. Ability to motivate the community team and manage their performance in accordance with company policies, values, and business practices. Proven exceptional communication skills both written and verbal with an outgoing personality. Performs duties that require considerable initiative, independent judgment, and strong communication skills. Demonstrated knowledge and familiarity with community and rental property operations. Ability to work in conjunction with residents, prospective residents, Company managers, and associates. Ability to respond to common inquiries or complaints from subordinates, residents, regulatory agencies, or members of the business community. Polished interpersonal skills both in person and by phone, with high professionalism. Knowledge of computer systems and applications. Must have experience with computer skills including Excel, word processing programs, internet, and e-mail at a highly proficient level. Demonstrated proficiency in the use of the internet and internet searches. Ability to create, compose, and edit written materials. TYPICAL PHYSICAL DEMANDS: Requires mobility sufficient to travel. Some bending, stooping, and stretching. Occasionally lifting items weighing up to 30 lbs. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function. TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Time commitment and schedule may vary based on the event schedule. Some weekend and evening work will be required. EDUCATION AND EXPERIENCE: 1. Bachelor's Degree in Business, related field, or its equivalent, preferred. In lieu of degree, equivalent experience in residential properties, marketing and website development, or related business operations is required. 2. Minimum 2 to 5 years property management experience in onsite office operations, leasing, administration, customer service as well as experience in special events, marketing, and website management preferred. 3. Minimum of two years' management or supervisory experience is required. 4. Experience in customer service positions in hotel properties, rental operations, or related upscale service business is preferred. 5. Must have and maintain a valid driver's license unless otherwise noted. Hourly Pay Range: $36.05/hr. - $39.42/hr. UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Service Technician - Every day is an opportunity for you to turn an apartment into a home. #WRK4UDR. UDR, Inc. and its affiliated companies are seeking a Service Technician to join our team at 100 Pier 4, our apartment community (369 homes) located in Boston, MA. Key Qualifications: Technical of vocational certificate and/or degree preferred. Minimum of two years of experience in building and mechanical maintenance including plumbing, electrical, appliance repair painting and drywall. Knowledge and experience of HVAC and carpentry a plus. EPA Type II or Universal certification preferred. Valid driver's license and rotating on-call responsibility required. Some locations require certification in pool operation (CPO). Essential Job Functions: Respond to resident requests for maintenance and service by taking appropriate action to repair and/or restore service within the quality and time standards established by the organization. Maintain the overall appearance and cleanliness of the community by ensuring that grounds, amenities, building exteriors/interiors, market ready units, breezeways, curbs, signage, leasing office, central garbage areas, parking lots and other buildings and common areas are free of debris, trash, graffiti, and other items which affect the appearance of the community. All deficiencies and or risk management safety issues are reported immediately. Ensure that apartments are ready for occupancy by performing various and as needed electrical, HVAC, plumbing, carpentry, appliance repair, and other miscellaneous equipment maintenance and repairs, as well as carpet cleaning, painting, and overall apartment cleaning or other activities as necessary or as directed. Maintain tools, equipment, and workspace and ensure they are organized and in proper working order, request replacements as necessary, and assist in stocking the inventory. Provide superior customer service to internal and external customers. Perform other duties as assigned or as necessary. Exceptional Benefits: We offer a comprehensive benefit package and discounts to live in our premier communities! UDR, Inc., an S&P500 company, is one of the nation's largest owners and managers of residential apartment communities with a mission of offering remarkable apartment homes in the most desirable locations throughout the United States. Share your expertise, skill and commitment to excellence with us, and be a part of UDR's team. #WRK4UDR Pay: $22-$26/hr. UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

About The Community Builders TCB Join a growing organization that is strengthening neighborhoods across the nation The Community Builders Inc TCB is one of Americas leading nonprofit real estate developers and owners Our mission is to build and sustain strong communities where all people can thrive Position Description The Talent Acquisition Associate will be responsible for managing a high volume recruitment effort in partnership with the Talent Acquisition manager and leaders across the business You will develop local and regional recruiting plans employing both traditional and creative sourcing strategies and resources The role will report to the Talent Acquisition Leader and will play a critical role in ensuring TCB is hiring talented staff positioned for success in the organization This role is based in Boston MA and will be hybrid 2 days in office per week Essential Functions Develop and execute recruiting plans in partnership with a broad range of hiring managers which may include but need not be limited to Finalizing position postingsadvertisements Researching and recommending internet direct and other media opportunities to publicize position vacancies and attract diverse candidate pools Leveraging ATS for all aspects of candidate communication including updates offer letters and rejections Sourcing resumes and screening viable candidates based on key job requirements Facilitating the setup of interview schedules with relevant TCB leadership Following up with hiring managers to ensure key milestones in the hiring process are met Performing a portion of the reference checks for potential employees Building networks to source active and passive candidate recruiting Contributing to strategic recruiting initiatives at the corporate level including Assist with special projects within the department Contribute to the overall success of a team oriented high volume HR department Key job knowledge and skills Experience with a variety of job boards and ability to leverage social media to build strong candidate pools Ability to effectively screen and identify strong candidates Willingness to coach and support managers through the hiring process Strong process management skills Experience with ClearCompany ATS a plus Knowledgeable or curious about using AI to drive efficiency Knowledge of property management industry a plus but not required Key candidate attributes Strong verbal and written communication skills including ability to adapt approach as needed and work effectively with individuals at all levels of the organization Must be able to effectively promote TCB as an organization and build rapport with candidates Willingness to serve as the face of TCB in candidate interactions Effective time management skills Strong computer skills including word excel and ability to master an applicant tracking systemA self starter with a high level of initiative Ability to work independently and manage the complexity that comes with a multi region matrix organization Must be patient calm under pressure and bring a team first attitude while managing a high volume recruitment operation Values and demonstrates the importance of expanding diversity in the workplace Education & Experience 1 3 years of direct recruitment experience Associate degree OR 3 5 years of experience in Human ResourcesBilingual in English and Spanish preferred but not required Benefits Medical dental and vision insurance12 Paid Holidays & tenure based PTO accruals Employer contributions to Health Savings AccountsCompany paid Life & Disability Insurance403b retirement plan with company match Tax advantage accounts commuterparking medical & dependent care FSAHospital & Critical Illness InsuranceConfidential 247 Employee Assistance ProgramAnticipated salary 55 65k The Community Builders is an equal opportunity employer

Community Life Service Coordinator Historic South End About The Community Builders TCB Join a growing organization that is strengthening neighborhoods across the nation The Community Builders Inc TCB is one of Americas leading nonprofit real estate developers and owners Our mission is to build and sustain strong communities where all people can thrive About Community Life Community Life CL is The Community Builders TCBs place based model that uses healthy and stable housing as a platform for connecting our residents to services community resources and opportunities so they can thrive By creating programs and building strategic partnerships with residents and local stakeholders CL helps create pathways to opportunities in early education economic mobility youth development community engagement voting registration healthy living and resident leadership Position DescriptionReporting to the Community Manager the Community Life Service Coordinator SC develops and coordinates support services for residents of Historic South End Apartments in Boston The SC will ensure resident and community success through close work with property management building and sustaining relationships with local and regional partners planning programs and other on site opportunities for residents and working one on one with residents to assist them in achieving their goals Community Life Service Coordinator role at TCB Work with local organizations to successfully implement community engagement initiatives including the annual CL QuestionnaireDevelop and monitor progress of the Community Success Plan a one year data informed strategic plan outlining site priorities strategies and activities to meet CL outcomes by 2025Track and report on progress as required by partners and funders to fulfill grant commitments Build relationships with residents to better understand their aspirations and goals and connect them with local resources and opportunities Conduct new welcome orientations for new residents Create consistent outreach and communication with residents including newsletters flyers telephone calls and door knocking Use of TCBs data collection and analysis systems CL Dynamics and Power BI to document services provided to residents and outcomes achieved Participation and coordination of resident support and resources around housing stabilization issues such as late rent payments housekeeping and other lease violations Participate in ongoing professional development at least 12 hours per year that pertain to the SC position Recruit and lead volunteers and interns to assist on the site Other duties and responsibilities as requested Knowledge Skills and AbilitiesExperience working with families of diverse backgrounds and issues relating to financial mobility community engagement health and wellness and other social determinants of health Ability to understand and respect values attitudes and beliefs that differ across cultures and to respond appropriately to these differences with residents in planning implementing and evaluating programs and services Capable of building and maintaining positive relationships with a wide variety of stakeholders including but not limited to residents senior staff volunteers interns and community partners Ability to collect track and understand data in order to assess programs and partnerships and inform strategies Operate in a timely manner with consistency and a high level of integrity and professionalism; provide excellent customer service to residents and partners Excellent communication organization problem solving and writing skills Knowledge of federal state and local policies affecting housing is a plus Ability to work some weekends and evenings is required Bilingual Spanish speaker strongly preferred Education & ExperienceBachelors degree with a focus in social work human services public health or community development2 years of overall professional experience working with seniors and people with disabilities in housing or human services agencies required Proficiency with MS Excel PowerPoint Word Outlook and other computer programs Previous engagement communication and collaboration with residents of diverse socioeconomic and cultural backgrounds preferred Experience working with partners and site team members to implement programs and initiatives Knowledge of Yardi Property Management databases Dynamics and Power BI is a plus Benefits Medical dental and vision insurance12 Paid Holidays & tenure based PTO accruals Employer contributions to Health Savings AccountsCompany paid Life & Disability Insurance403b retirement plan with company match Tax advantage accounts commuterparking medical & dependent care FSAHospital & Critical Illness InsuranceConfidential 247 Employee Assistance ProgramSalary Range 55 65kThe Community Builders is an equal opportunity employer

About The Community Builders TCB Join a growing organization that is strengthening neighborhoods across the nation The Community Builders Inc TCB is one of Americas leading nonprofit real estate developers and owners Our mission is to build and sustain strong communities where all people can thrive About Community Life at TCBCommunity Life CL is TCBs place based model that uses stable housing as a platform for connecting families seniors and households with disabilities to community resources and opportunities We engage residents in creating programs and building strategic partnerships with local stakeholders to create pathways to opportunities in early education economic mobility youth development voting registration health and resident leadership Community Lifes goal is to create equitable access to community supports resources and opportunities for all residents so that everyone can thrive Position DescriptionThe Community Life Administrative Assistant provides comprehensive administrative and grant support to ensure the effective operation of the Community Life Department This role supports the Senior Vice President SVP of Community Life manages departmental administrative functions and assists with grant and contract administration in coordination with the Grant Management Team Approximately a third of the position is dedicated to supporting the SVP; the remaining time is spent providing administrative and grant related support to Community Life Directors Managers Coordinators and the accounting department including tasks necessary for timely grant processing invoicing and overall departmental operations The Administrative Assistant will be under the direct supervision of the Director Grant and Contract ManagementResponsibilities include Support Grant Management team with grant and contract reporting and invoicing as assigned Support grant coding on various platforms; coordinate CL Directors monthly submission of AMEX reports Maintain master Memorandum of Understanding MOU tracking list and archive Support CL staff with vendor setup; prepare MOUs exceptions and other documents for the SVPs signature Organize and maintain calendar and schedule appointments for SVPCoordinate travel arrangements for SVP car rental hotel etc Schedule CL Board Committee Meetings send reminders prepare agendas PowerPoint presentations statistical graphscharts and other materials for meetings and correspondence Train new hires on administrative tasks such as vendor setup and Amazon purchasing Assist in onboarding new hires computer orders IT setup scheduling training etc Update job titles and order business cards as changes occur in a timely manner Order office supplies and research new deals and suppliers Maintain corporate accounts for platforms such as WB Mason Amazon Doodle Lucid Chart etc Manage CL Admin inbox and triage emails appropriately Participate in CL office hours biweekly for the grant team and monthly for property management staff questions Maintain staff e mail distribution list and department directory in Outlook and ExcelMaintain departmental organizational charts inventory lists and related documents Maintain CL TCB Commons page General clerical duties including photocopying faxing scanning mailing filing; answering resident vendor and employee telephone inquiries; directing and screening calls as appropriate Education & ExperienceBABS required Minimum one year in an administrative support role or related experience preferred Experience working with minimal supervision and performing effectively under tight deadlines Benefits Medical dental and vision insurance12 Paid Holidays & tenure based PTO accruals Employer contributions to Health Savings AccountsCompany paid Life & Disability Insurance403b retirement plan with company match Tax advantage accounts commuterparking medical & dependent care FSAHospital & Critical Illness InsuranceConfidential 247 Employee Assistance ProgramSalary Range 50 55kHybrid schedule with 2 3 days in office The Community Builders is an equal opportunity employer

The Director of Onesite Software Support is an experienced property management professional and a Subject Matter Expert (SME) managing the RealPage Onesite Support team with broad experience in RealPage products and product support processes. The Director of Onesite Software Support directs Peabody's Helpdesk and uses strong technical trouble-shooting skills, SME level experience and knowledge over multiple RealPage products and excellent communication skills at all levels of the organization including the corporate office. The Director operates independently and collaboratively, taking full ownership and an end-to-end solution accountability for all assigned issues, as well as provides guidance and direction for the department in responding to Help Desk requests. PRIMARY RESPONSIBILITIES Oversees and mentors Peabody's Onesite Support team staff. Holds regularly scheduled meetings to review support tickets, trends and team goals. Collaboratively and where necessary independently plans, delivers and manages quality support experience, while driving time solutions to all employees/customers. Provides support to Operations and Accounting for any month-end closing issues. Review/correct report discrepancies as needed. Partners with other Onesite Support Team members and other internal groups to develop strategic plans to ensure employees/customers have the best overall experience possible with Onesite Support. Manages real time solutions while setting and communicating realistic expectations that bolster and retain employee/customer confidence, satisfaction, and continuing relationships. Identifies any process, training, or product gaps and coordinates with Training and other internal teams to ensure identified gaps are reviewed, addressed and resolved. Troubleshoot and research problems to identify root cause and permanent corrective action measures. Be an independent, self-study in learning and achieving SME level proficiency on applicable RealPage products. Personally, documents all technical information and resolutions accurately and thoroughly, develop and review content for knowledgebase as appropriate. Oversees new RealPage product implementation projects in collaboration with department end-users. Participate in testing efforts related to new functionality, new modules, and upgrades to existing products. Participates in all property on-boarding as needed. Prepares annual RealPage budget. Review and approve annual and monthly RealPage invoices. Works with RealPage billing to resolve any discrepancies. Point of contract for partnership with RealPage to include contract renewal negotiations and meetings where required. Collaborates with Senior Leadership on the continued enhancement of the program. Perform additional duties as required. REQUIRED KNOWLEDGE/SKILLS/ABILITIES 5+ years of experience in affordable housing compliance or affordable property management preferably working in onsite operations, diversified financial management, staff education and regulatory compliance. 5+ years' experience with using Real Page Onesite Products. A working knowledge of the requirements of the LIHTC and HUD, MassHousing Section 8 or related subsidy programs. Thorough knowledge of Fair Housing Laws. Proficient or demonstrated competency in Realpage products and services is preferred. Must be able to effectively communicate with staff, internal departments, and management ; strong verbal, written and interpersonal communication skills with a proven ability to coach and mentor others. Ability to take ownership of assigned opportunities and issues. Ability to recognize and escalate issues and risks as deemed necessary through the appropriate channels. Ability to address and resolve all issues utilizing the available resources in a timely and proficient manner. Persuasive, encouraging, motivating, and professional personality. Strong technical and troubleshooting skills (PCs and Internet computing). Must demonstrate ability to effectively multi-task, triage workflow requests, provide real-time assistance as needed. Proficient in MS Office applications (Word, Outlook, PowerPoint, and Excel). Proven ability to rapidly gain product knowledge and effectively communicate it to team members and customers. Ability to multi-task and deal with a variety of unrelated issues simultaneously. Flexible, detailed, and able to successfully accept and adapt to change. COMPENSATION AND BENEFITS: Peabody Properties offers $125K-$140K with a rich benefits package that includes, but is not limited to, medical, dental, 401(k), Short-Term Disability, life insurance, Employee Assistance Programs (EAP), paid time off, paid holidays, paid training, tuition reimbursement, wellness programs, employee referral bonuses, and flex spending. EEO STATEMENT: Peabody Properties, Inc. is an Equal Opportunity Employer and is committed to workforce diversity. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. If you require a reasonable accommodation because of a disability for any part of the employment process, please e-mail our Talent Acquisition Manager and let us know the nature of your request and your contact information. Smoke-free workplace. Drug-free work environment. Peabody Properties participates in E-Verify.

The Community Builders Inc TCB Join a growing organization that is strengthening neighborhoods across the nation The Community Builders Inc TCB is one of Americas leading nonprofit real estate developers and owners Our mission is to build and sustain strong communities where people of all incomes can achieve their full potential Position Description Under the direction of the Regional Director of Property Management the Community Manager is responsible for all phases of community operations and on site team performance of an apartment community located in Boston ideally situated near the MBTA Commuter Rail offering convenient access for both residents and staff The Community Manager oversees the companys objectives and property operating budget with primary goals of increasing cash flow balancing the budget maintaining the physical asset and delivering a high quality living environment with superior customer service This role establishes and maintains positive productive working relationships with the on site team ensuring alignment with TCBs Mission Statement policies and procedures and compliance with all applicable regulatory requirements Essential Functions Additional Responsibilities Develop and manage operating budgets billing processes operating reports and all accounting functions including invoicing and expense tracking; monitor revenue transactions and rent collection; nonpayment of rent processes; collection agency follow up and reporting; leasing procedures and compliance with Affirmative Fair Housing Marketing Plan and other regulatory requirements; approve and submit employee time sheets; enact cost control measures as needed Oversee upkeep of the property curb appeal annual inspection of apartments market ready units safety and preventive maintenance preparation for local state or federal audits or inspections monitoring of work order system and incident documentation and reporting for risk management Provide outstanding customer service to residents ensure that all appropriate communications are distributed on a timely basis and follow up on service requests or complaints or issues involving violations of building rules or resident policies Work closely with Community Life staff and resident associations and groups to provide and advertise activities and services available on site and in the local area in order to provide access and foster a sense of community and wellbeing Recruit train coach manage and motivate team members and provide evaluations and recommendations to HRCorporate Committees GroupAttend trainings seminars and conferences Available for emergencies on call duties resident functions and weekends as needed Knowledge Skills and Abilities Excellent budget and financial management skills Knowledge of all regulatory programs polices and Federal Housing Laws and Guidelines required Microsoft Word Excel Outlook and Yardi or other industry software experience required Excellent verbal and written communication skills required Knowledge of Federal Fair Housing Laws & Guidelines a plus Demonstrated excellent customer service skills are necessary to be successful in this role Ability to speak a second language is a plus Knowledge of all regulatory programs and policies regarding housing and affordable housing are necessary Leadership skills and understanding of effective management of personal development for all employees desired Physical Demands & Work Environment Ability to move around the building or site; able to move up to 50 pounds; able to work in outdoor conditions Some travel to local sites may be required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Education & Experience BABS and 5 years in progressive career path in Residential Property Management Hotel Hospitality or Retail Management required 2 of which should be in a supervisory or management role Industry designations such as COS LIHTC ARM CPMC etc preferred Benefits Medical dental and vision insurance12 Paid Holidays & tenure based PTO accruals Employer contributions to Health Savings AccountsCompany paid Life & Disability Insurance403b retirement plan with company match Tax advantage accounts commuterparking medical & dependent care FSAHospital & Critical Illness InsuranceConfidential 247 Employee Assistance ProgramSalary 80 85kThe Community Builders is an equal opportunity employer

(TCB) Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where all people can thrive. Position Description: Under the direction of the Community Manager, the Service Maintenance Manager (SMM) is responsible for all the physical operations of the community, particularly the preservation and maintenance of the asset, preparation of market ready homes and providing ongoing service to the residents. The SMM is a working maintenance manager position requiring to lead the maintenance team members and perform hands on work duties. A primary role of the SMM is to deliver leadership, mentoring and direction to enhance the skills of employees and foster a collaborative and positive work environment in accordance with TCB policies and provide a quality living environment for all residents. Essential Functions: Provide direction, guidance, and supervision to all maintenance team members and vendors/contractors at the community Manage and participate in the completion of routine and preventive maintenance work orders and unit turns in a timely manner including scheduling vendor contracted services. Review completed work orders and unit turn for quality of work and repair trends to address. Provide training to maintenance team to ensure proper performance of their functions and consistency with company policies, procedures and safety standards Oversee cleaning, painting, interior/exterior decorating and maintenance, landscaping, snow-removal, replacement of light, plumbing, electrical work, roof repairs, appliance evaluation and other repairs. Manage preparation and make repairs for REAC/HQS inspections and audits. Participate in financial review with Community Manager on maintenance, utility and capital related expenditures to meet budgeted goals and enhance knowledge of operations. Complete budgeted capital improvements and manage vendors service contracts (HVAC, Pest, Snow, Landscaping, etc.) by developing scope of work, managing the competitive bid process, and monitoring completion of capital projects and vendor services. Manage maintenance shop and inventory to company standards and lead with a safety mindset including wearing appropriate PPE. Available for weekend work, on-call rotation and emergency service call duties. Physical Demands & Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to remain in a stationary position 50 percent of the time. Commutable radius to property Must be able to ascend/descend a ladder Frequently moves equipment weighing up to 50 pounds across sites. Constantly works in outdoor weather conditions. Knowledge, Skills and Abilities: Leadership skills and understanding of effective management of personal development and career paths for all employees desired Strong Microsoft Word, Excel, Outlook and Yardi or other industry software experience required Excellent verbal and written communication skills required Knowledge of Federal Fair Housing Laws & Guidelines a plus Excellent Customer Service skills required Bilingual a plus Education & Experience: High School diploma or equivalent required. 5+ years of multi-family type operational management experience, preferably with a comparable role in multi-family experience Experience in training, budget development and managing expenses; bid and managing vendors, service and general building contractors are essential skills. One or more industry-Trade certifications/Degrees (NAHMS, CAMT, OSHA, HVAC, ETC) required. Willingness to get any required certification(s) within 6 months of hiring to meet any specific site/area needs. Knowledge of all hand and power tools, cleaning supplies, and protective equipment. Benefits Medical, dental, and vision insurance 12 Paid Holidays & tenure-based PTO accruals Employer contributions to Health Savings Accounts Company paid Life & Disability Insurance 403(b) retirement plan with company match Tax-advantage accounts: commuter/parking, medical & dependent care FSA Hospital & Critical Illness Insurance Confidential, 24/7 Employee Assistance Program Pay Range: $32-35/hour The Community Builders is an equal opportunity employer.

(TCB) Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where all people can thrive. Position Description: 125 Amory St. Apartments is a beautifully renovated 211-unit mid-rise senior building. There is an additional 62-unit family building on the campus and another 96 unit building about to begin construction. It s the perfect opportunity to be a part of a thriving and growing residential community. Under the direction of the Portfolio Operations Manager, the Community Manager is responsible for all phases of community operations and on-site team performance. S/he must manage the company s objectives and property operating budget, with the primary goals of increasing the cash flow, balancing the budget, maintaining the physical asset, and providing a quality living environment, with superior customer service for residents. This role will establish and maintain a positive, productive working relationship with the property s team members, ensuring their adherence to TCB s Mission Statement, policies, and procedures; and that the site is in compliance with regulatory requirements. Essential Functions: Additional Responsibilities: Develop and manage operating budgets, billing processes, operating reports, and all accounting functions including invoicing and expense tracking; monitor revenue transactions and rent collection; nonpayment of rent processes; collection agency follow-up and reporting; leasing procedures and compliance with Affirmative Fair Housing Marketing Plan and other regulatory requirements; approve and submit employee time sheets; enact cost control measures as needed. Oversee upkeep of the property curb appeal, annual inspection of apartments, market ready units, safety and preventive maintenance, preparation for local, state, or federal audits or inspections, monitoring of work order system, and incident documentation and reporting for risk management. Provide outstanding customer service to residents, ensure that all appropriate communications are distributed on a timely basis, and follow up on service requests or complaints, or issues involving violations of building rules or resident policies. Work closely with Community Life staff and resident associations and groups to provide and advertise activities and services available on site and in the local area, in order to provide access and foster a sense of community and wellbeing. Recruit, train, coach, manage and motivate team members and provide evaluations and recommendations to HR. Corporate Committees Group Attend trainings, seminars and conferences Available for emergencies, on call duties, resident functions and weekends as needed. Knowledge, Skills, and Abilities: Excellent budget and financial management skills Knowledge of all regulatory programs, polices and Federal Housing Laws and Guidelines required Microsoft Word, Excel, Outlook and Yardi or other industry software experience required Excellent verbal and written communication skills required Knowledge of Federal Fair Housing Laws & Guidelines a plus Demonstrated excellent customer service skills are necessary to be successful in this role Ability to speak a second language is a plus! Knowledge of all regulatory programs and policies regarding housing and affordable housing are necessary Leadership skills and understanding of effective management of personal development for all employees desired Education & Experience: BA/BS and 5 + years in progressive career path in Residential Property Management, Hotel, Hospitality or Retail Management required, 2 of which should be in a supervisory or management role. Industry designations such as COS, LIHTC, ARM , CPMC , etc., preferred. Benefits Medical, dental, and vision insurance 12 Paid Holidays & tenure-based PTO accruals Employer contributions to Health Savings Accounts Company paid Life & Disability Insurance 403(b) retirement plan with company match Tax-advantage accounts: commuter/parking, medical & dependent care FSA Hospital & Critical Illness Insurance Confidential, 24/7 Employee Assistance Program Salary Range: $70-90k The Community Builders is an equal opportunity employer.

Berkshire Residential Investments is a people-first real estate investment company who values not only the impact we make as a company, but the time we spend together in our high-performing teams. We value individual skills and perspectives to allow us to best serve our employees, investors, residents, and other stakeholders. Why join us At Berkshire, we believe in cultivating future leaders. Through our 12-week Summer Internship Program, you'll gain practical experience in real estate investment with hands-on opportunities through projects and real-life situations, learn from the best in the industry, develop a robust professional network and contribute to impactful projects. What You'll Experience Mentorship - Work closely with a dedicated mentor who will provide guidance, feedback, and support throughout your internship In-Depth Panel Discussions - Engage with our functional leaders through panel discussions designed to give you an insider's view of the real estate investment business Meet & Greet with Leaders - Network with our senior leadership team and gain valuable insights into the industry. You'll have the opportunity to ask questions and seek career advice Property Tours - Take part in guided property tours of key assets in our portfolio and get behind the scenes look at the operational aspects of real estate Volunteering Event - Give back to the community while building relationships with your fellow interns and our team. Our volunteering event is a great way to make a difference and enhance your teamwork skills Project Presentation - At the end of the summer, you will prepare and deliver a presentation to Berkshire's Senior Leadership Team summarizing a project or key task that you have been working on at Berkshire, the insights you gained through your internship experience, and recommend any process enhancements What you'll do As an Information Technology Intern, you'll Assist with maintaining and enhancing Power BI dashboards to support business reporting and analytics Support AI Prototyping Participate in information security projects Collaborate with IT team members to analyze data, trouble technical issues and optimize existing systems Contribute to technology driven projects that align with departmental goals Who we're looking for Current student pursuing a Bachelor's degree in Computer Science, Computer Engineering, Information Technology or a related field with an anticipated graduation date in 2027 Experience in Microsoft Word, Excel, PowerPoint, Outlook or similar programs Experience in Python, Microsoft PowerApps, SQL preferred Available to work in person from June to mid-August (approx. 12 weeks) from 9:00 am-5:30 pm, Monday through Friday Ability to present findings to senior leadership Able to maintain strict confidentiality Detail oriented and organized Effective written and oral communication skills Excellent customer service and collaboration skills Objective thinking skills Have an aptitude for learning and be comfortable working in a dynamic environment Ability to communicate and work with different departments throughout Berkshire We believe Berkshire Residential values diversity, equity, inclusion and belonging. Berkshire is committed to providing equal opportunity in all practices, including employees and applicants for employment. We ensure that decisions affecting employees are made without regard to their race, color, creed, national origin, age, disability, gender, gender identity, sexual orientation, or any other protected status.

Peabody Properties is hiring for a Portfolio Support Manager to join its property management team in Northof Boston and surrounding areas. The Portfolio Support Manager provides flexible, hands-on management support across a regional portfolio. This role is designed to fill operational gaps when a site team is short-staffed due to vacancies, extended leave, new acquisitions, or other transitions. Reporting to the Director of Portfolio Operations, the Portfolio Support Manager ensures that properties continue to operate smoothly and in accordance with organizational standards, ownership objectives, and regulatory requirements. The role serves as a stabilizer-supporting staff, mentoring teams, reinforcing compliance, and maintaining high levels of service until permanent staffing solutions are in place. Key Responsibilities Operations Support & Coverage Step in as interim site manager or assistant manager during vacancies, transitions, or leaves of absence. Ensure day-to-day property operations remain consistent, including rent collection, work order management, move-ins/move-outs, vendor coordination, inspections, and compliance tasks. Implement and uphold company policies, procedures, and performance standards across assigned properties. Partner with the Director of Portfolio Operations to ensure properties stay aligned with ownership goals and contractual/regulatory requirements. Staff Mentorship & Interim Supervision Provide temporary supervision, coaching, and mentoring for on-site administrative and maintenance staff. Support staff onboarding and training for new hires, helping them acclimate to company processes and expectations. Foster a supportive and collaborative environment that emphasizes teamwork, accountability, and service excellence. Financial & Compliance Accountability Monitor rent collection and take timely action on delinquencies in accordance with legal requirements and company policy. Support budgeting, financial reporting, and variance tracking as needed. Ensure ongoing compliance with LIHTC, HUD/Section 8, and other applicable housing program requirements, including certifications, re-certifications, and file audits. Coordinate with accounting and operations staff to maintain accurate, timely financial and administrative records. Property Maintenance & Capital Planning Oversee daily property condition and maintenance needs, conducting inspections of units and common areas. Ensure timely turnover of vacant units and high-quality preparation for new residents. Support preventive maintenance schedules and follow up on completion of work orders. Assist with capital needs assessments and long-term maintenance planning. Resident Relations & Community Support Serve as a visible, approachable point of contact for residents during staffing transitions. Address resident concerns with professionalism, empathy, and prompt follow-up. Facilitate resident meetings and maintain clear communication channels to promote satisfaction and trust. Collaboration & Communication Keep the Director of Portfolio Operations informed on property status, resident concerns, and any unusual issues. Share insights and recommendations on recurring challenges, offering practical solutions for improvement. Act as a culture carrier across the portfolio, reinforcing values of integrity, service, and excellence. Core Competencies Adaptability & Flexibility: Thrives in varied settings and can seamlessly shift between roles. Supportive Leadership: Provides short-term guidance that empowers staff without undermining permanent management. Resident-Centered Focus: Prioritizes resident experience and community well-being. Collaboration & Mentorship: Builds strong relationships, shares knowledge, and uplifts teams. Operational Excellence: Ensures compliance, efficiency, and consistency across portfolio sites. Education and Experience 3-5 years of progressive property management experience, preferably in affordable housing, LIHTC, and/or HUD programs. Strong knowledge of compliance, reporting, and regulatory requirements. Proven adaptability-able to step into new environments quickly and effectively. Excellent interpersonal, leadership, and communication skills. Strong problem-solving abilities and attention to detail. Flexibility to travel to different sites within the portfolio on short notice . Compensation and Benefits: Peabody Properties offers $77K-$87K along with a rich benefits package that includes, but is not limited to, medical, dental, 401(k), Short-Term Disability, life insurance, Employee Assistance Programs (EAP), paid time off, paid holidays, paid training, tuition reimbursement, wellness programs, employee referral bonuses, and flex spending. EEO Statement: Peabody Properties, Inc. is an Equal Opportunity Employer and is committed to workforce diversity. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. If you require a reasonable accommodation because of a disability for any part of the employment process, please e-mail our Talent Acquisition Manager and let us know the nature of your request and your contact information. Smoke-free workplace. Drug-free work environment. Peabody Properties participates in E-Verify

(TCB) Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where all people can thrive. Position Description: The primary purpose of this position is to help ensure on-going affordable housing program(s) compliance and adherence to TCB s Operations policies. The Compliance Specialist assists in and helps lead the preparation and delivery of affordable housing compliance and TCB Operations policies trainings for staff at established properties to help foster staff skill development. The Compliance Specialist has the overall responsibility for compliance monitoring, conducting audits, overseeing reporting and record keeping, assist with audit preparation and audit response close-out as well as training staff. In this role, the Compliance Specialist will work in collaboration with other TCB Operations support functions (training, IT, leasing, etc.) as well as TCB Operations management (SVP, VPO, POM). The Compliance Specialist must be very well versed in affordable housing, including the consideration of marketing needs, and have an excellent in-depth content knowledge and ability to train staff on HUD Multifamily programs, HUD PIH, HOME, IRS Section 42 (LIHTC program), as well as all compliance functions, including but not limited to: eligibility, waiting list processes, citizenship rules, student rules, income, assets, allowances, next available unit rule, vacant unit rules, transfer rules, reasonable accommodations, earned income disallowance, EIV reporting and discrepancy functions, fair housing, limited English proficiency, multiple building project rules, LIHTC credit deferrals, HAP processes, rent schedules and utility allowance processes. Essential Functions: Approve all move-ins and transfers, including market resident rentals, for all properties within the portfolio. Randomly test to ensure approvals are obtained prior to MI, even for sites using third party approvals for tax credit MI s Assist Compliance Manager in coordinating with new LIHTC properties to obtain copies of first year files, review for completeness and arrange for proper electronic and/or off-site storage Review at least monthly for each property supported using Yardi reports and dashboards items that affect program compliance such as the status of vacant units; completed late and outstanding recerts; past due scheduled MI s, Calculate Compliance , etc. Provide guidance and follow up, as needed. Report potential non-Compliance issues to the Compliance Manager, Director of Compliance and appropriate Property Operations staff. Conduct regular desk audits and/or site visits to review a sampling of MI, AR certifications, MO and waitlist activity to help ensure proper use of current forms, that system information matches physical file, documentation is completed, signed and properly stored, etc. Monitor utility allowance to help ensure UA in use is current, actual and review and approve updates that are not dictated by an approved HUD Rent Schedule prior to implementation. Lead the on-going information management and data collection associated with TCB s Key Date Tracker. Assist, as needed, with physical inspections of units, grounds and common areas focusing on curb appeal, marketing, snow & ice removal, landscaping, maintenance shop safety, turnover of vacant units, and community rooms reporting items of concern to Operations management Train site staff, as applicable, in program regulations including but not limited to those of LIHTC, HUD Multifamily, HUD Public Housing, HOME and NSP2 as well as Compliance related TCB policies and procedures Lead the year-end annual reporting process for assigned portfolio and ensure that they are completed properly and submitted on time Conduct internal audits (files and physical) in preparation for state agency, investor, HUD and other program compliance related audits, as needed Assist sites in responding to all audit reports in a timely and complete manner Develop constructive, responsive and diplomatic relationships with state and/or government agencies, investors as well as internal stakeholders of the properties supported Assist, as needed with the completion of the Tenant Selection Plan (TSP), Affirmative Fair Housing Marketing Plan (AFHMP) and Language Assistance Plan (LAP) for established properties as well as any other documents as required Travel Prioritize the need for site visits and schedule accordingly coordinating with input from supervisor Arrive with necessary tools to complete assigned tasks at destination such as use of/access to of computers, forms, templates, on-line training, webinars, etc. Organize and schedule travel booking in advance whenever possible to maximize cost efficiency Be able to arrive independently at specific locations in a timely and cost-efficient manner using internet, maps, GPS, car rental, air travel, etc. Submit employee reimbursement expenses in accordance with TCB s Travel and Expense policies in a regular and timely manner Assist with projects and/or other Property Management Operations activities as needed and/or required Knowledge, Skills and Abilities: Must have a valid driver s license Must be willing to travel as necessary, including overnight travel and travel by plane Must possess an in-depth knowledge of the LIHTC and HUD Multifamily and HUD PIH programs Interpret and understand tenant file information Proficiency in Microsoft Office applications, including Excel, Word and Outlook Communicate clearly both verbally and in writing, including the ability to provide technical assistance on reporting complex compliance issues in a simple, straightforward manner Ability to read and interpret complex documents, such as regulatory agreements, compliance and program regulations Able to work as an effective member of a team and in a collaborative manner with other staff, peers and supervisor Ability to work in a complex and changing organization and adapt to changes in structures and work priorities Education & Experience 2-5 years in property management, affordable program compliance monitoring role. 1-2 years on site property management experience in leasing and/or certification processing and/or management role Proven experience in overseeing compliance for multiple program types and in multiple states, preferred Current compliance certifications for HUD and LIHTC programs required Experience in the use of Yardi preferred Benefits Medical, dental, and vision insurance 12 Paid Holidays & tenure-based PTO accruals Employer contributions to Health Savings Accounts Company paid Life & Disability Insurance 403(b) retirement plan with company match Tax-advantage accounts: commuter/parking, medical & dependent care FSA Hospital & Critical Illness Insurance Confidential, 24/7 Employee Assistance Program Salary $60-65k The Community Builders, Inc. is an equal opportunity employer.

Status: Exempt/Officer Grade: 15 Salary Range: $181,451 - $323,994 Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Location: Needham, MA Principal Objective Primary responsibilities are to manage a team of lenders and support staff ensuring that the team is generating new business, effectively managing the portfolio, and ensuring adherence to credit, compliance and operational policies. Principal Duties and Responsibilities Management/Leadership: The Team Leader will supervise those within the group to ensure that all bank policies and procedures are adhered to. The individual will provide leadership as to the direction of the bank, with particular emphasis on instilling the Bank's Core Four and credit cultures. The Team Leader shall also approve and recommend within appropriate authority loans which are adequately structured bear an acceptable amount of risk. Additionally, the Team Leader will ensure that budgetary goals are met and will complete projects and additional responsibilities as assigned. New Business: The Team Leader will develop new business opportunities through business development efforts including new client solicitation, active involvement in industry organizations, and expansion of existing client base. In this role, the leader will ensure that all loans originated within the team are properly underwritten with appropriate financial analysis and due diligence used in the preparation of credit approval memorandums. They will also ensure that loans are booked with proper documentation and additional post-approval due diligence is completed in a satisfactory manner. In addition to development of loan opportunities, the Team Leader will work with the team to increase deposits from clients, and generate non-interest fee income through the appropriate recommendation of interest rate hedging products, loan participation sales and referrals to partner organization Portfolio Management and Credit Analysis: The Team Leader is responsible for the ongoing maintenance and customer service of an assigned loan portfolio and oversight with the management of the loans which are assigned within the group. The Team Leader is responsible for monitoring the ongoing credit quality of the portfolio and shall assess the credit quality of each relationship in accordance with policy including the completion of annual credit reviews, ensuring the accuracy of risk ratings. The Team Leader shall be responsible for the accurate collection of data to track/monitor the status of the portfolio. Job Specifications (Skills, Knowledge and Abilities Required) Bachelor's degree or equivalent Minimum of 10+ years of commercial lending and underwriting/portfolio management experience Understand the commercial marketplace within the Bank's target area Be well-versed with the Bank's credit policy and guidelines Have familiarity with other products and services offered by the Bank, for cross-selling purposes Ability to communicate effectively in both an oral and written capacity Be willing to assume any other duties as may be required Leadership experience preferred Behavioral Skills Consistently demonstrate behaviors associated with Brookline Bancorp's Core Four values: adaptability, accountability, leadership, and teamwork. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description is subject to change at any time. We endeavor to make this site accessible to any and all users. Berkshire Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at ********************.

Status: Non-Exempt Grade: 12 Salary Range: $87,913 - $149,048 Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Location: Needham, MA P r i nc i pa l Objective Primary responsibilities include management of an assigned portfolio, monitoring of delinquent loans, and ensuring adherence to credit, compliance and operational policies. This position will also be responsible for business development efforts and assisting other business development officers with the underwriting of new credits and management of their portfolios. P r i nc i pa l Duties and Responsibilities New Business: This position will underwrite new credit transactions and assist other Commercial Bankers with the underwriting of new credit transactions and manage these loans through to closing. Responsibility will include the analysis of financial information and related reports in conjunction with the preparation and presentation of credit approval memorandums, ordering of appraisals and environmental reports, issuing commitment letters, coordinating closings and overseeing the loan booking process in conjunction with the Commercial Loan Assistants. In addition to the underwriting and management of loans, they will assist with the development of deposits relationships with client May have responsibility for assisting lending officers with syndication of loan transactions and the facilitation of interest risk hedge products. Portfolio Management: Responsible for the ongoing maintenance and customer service of the assigned loan portfolio. Monitor the ongoing credit quality of the portfolio and assess the credit quality of each relationship in accordance with policy including the completion of annual credit reviews and periodic renewals throughout the year. This position will be responsible for the accurate entry of information to track/monitor the status of the portfolio. Job Specifications (Knowledge, Skills, and Abilities Required) Bachelor's degree or equivalent Minimum of 3 years of commercial lending and underwriting/portfolio management experience Understand the commercial marketplace within the Bank's target area Be well-versed with the Bank's credit policy and guidelines Ability to communicate effectively in both an oral and written capacity Be willing to assume any other duties as may be required Behavioral Skills Consistently demonstrate behaviors associated with Brookline Bancorp's Core Four values: adaptability, accountability, leadership, and teamwork. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description is subject to change at any time. We endeavor to make this site accessible to any and all users. Berkshire Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at ********************.

Division: Retail Banking Department: Various - Branch Network Reports to: Financial Center Manager Status: Non-Exempt Grade: 5 Pay Range: $18.00 - $29.50 Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Location: Boston, MA - 61 Brookline Ave Purpose/Objective: Identify customer needs to make needs-based sales and build customer loyalty. Consistently strives to satisfy customers by providing memorable customer experiences and champions digital engagement. Performs general operational duties, including transactions for checking, savings, loans, and other assigned services. Builds positive customer relations as Bank's main point of customer contact; maintains working knowledge of established policies and operating procedures. Key Accountabilities: Customer Service - 50% Creates an exceptional client experience by demonstrating Berkshire Bank's “BeFIRST” values displaying energy and spirit to create a positive and collaborative work environment. Excel at client service skills at all times to promote a positive brand image for Bank through face to-face communication and telephone etiquette. Lead through lobby management, ensure prompt welcomes of assistance to clients, and genuinely thank clients for their business. Establishes, develops, and retains relationships with existing and potential clients by offering and selling products and services to meet the client's needs Demonstrates excellent client service skills, telephone etiquette and communication (verbal/written), abilities at all times to promote positive image for the Bank and build client loyalty. Explains Bank policy and procedures to clients and resolves routine service concerns. Is adept at asking clients questions related to their finances and managing relationships with such tools as the Relationship Planner and Salesforce. Works with clients to refer partnership solutions such as Wealth, Insurance, Cash Management and Mortgage. Is proficient in the digital banking space and can assist clients with adoption. Client Service Line Duties - 50% Executes an extensive variety of client transactions accurately and efficiently to build client relationships and trust in accordance with established Bank regulations, policies, and procedures. Maintains working knowledge of all products offered by the Bank and corresponding regulations, policies, and procedures. Handles large amounts of cash in an organized, timely and accurate fashion. Balances own cash drawer daily within the prescribed balancing guidelines. Acts as significant deterrent of robbery and fraud loss to Bank by following procedures and regulations and knowing the client. Assists in daily office work to ensure proper balancing of branch and timely delivery of work to appropriate departments. Provides back up to Financial Center Manager, Assistant Financial Center Manager, and Financial Center Supervisor as needed and facilitates and participates in branch staff meetings. Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one's duties. Must be eligible to be registered in the Nationwide Mortgage Licensing System & Registry for purposes of SAFE Act, if applicable (by exception only based on business need). Available to work Saturday hours and travel to nearby offices as required. Percentage of time spent on each area of key accountabilities will vary from branch to branch. Education: High school diploma or equivalent Banking courses a plus Experience: Proven experience in a goal-oriented sales or customer service environment Cash handling experience preferred Sales experience preferred Skills & Knowledge: Superior customer service skills Strong communication (verbal/written) skills, with ability to conduct face-to-face interaction Ability to identify customer needs and make appropriate sales Basic computer skills Interpersonal skills We endeavor to make this site accessible to any and all users. Berkshire Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at ********************.

Division: Retail Banking Department: My Banker Reports to: VP, MyBanker Portfolio Manager Status: Exempt Grade: 9 Pay range: $52,000 - $87,568 Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Location: Worcester, MA - 386 Main St Purpose/Objective: Provides support to the MyBanker team. Works with MyBanker Team to service high value banking clients and assists with opening of accounts, portfolio management and administrative functions. Develops and maintains in depth knowledge of company products and services. Independently makes phone calls, as needed, for the servicing of checking, money market, commercial, consumer, mortgage, insurance, merchant services, cash management and wealth management. Maintains knowledge of the department functions, industry practices, and legal and regulatory requirements. Key Accountabilities: Provides a high level of ongoing personalized, convenient and confidential customer service; coordinates account openings, loan documentation processing and ongoing account transactions to ensure quality service and to minimize any work for customers. Works with the MyBanker and their clients to input financial information (i.e. tax returns, P&L, financials, and personal financial statements) and to identify referral and cross sell opportunity; processes account opening and servicing requests. Prepares and sends correspondence to clients as needed. Identify and maintains various databases and computer systems, ensuring that any account activity is properly recorded to maintain current and accurate information. Performs a variety of portfolio management and compliance functions. Monitors client portfolios for adherence to Company policies and procedures, including loan agreements and terms. Assigns and maintains current risk ratings on customers. Takes appropriate action as necessary to correct deficiencies. Ensures adherence to Bank Secrecy, compliance, and all applicable regulations as it relates to customer identification and other compliance programs; coordinates with Compliance, Risk, Audit and other departments related to high interest rate, line of credit and other products and services offered to clients. Adheres to FDIC guidelines regarding retail and other transactions. Provides information to auditors, examiners and others as requested. Prepares management reports summarizing client activity, volume and profitability. Coordinates information flow among internal departments, customers and others as necessary; communicates account status, procedural, administrative and other information; obtains and forwards required documents and information as required. Maintains strong business partnerships with other business lines including Wealth, Commercial, Insurance, Branch Operations and all Retail functions to ensure positive partnerships and working relations. Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one's duties. Must be eligible to be registered in the Nationwide Mortgage Licensing System & Registry for purposes of SAFE Act. Education: Bachelors or equivalent combination of education and work experience Experience: 3+ years' experience in Banking/ lending environment Skills & Knowledge: Ability to interact on a professional level with high value clients and top-level executives Strong problem-solving abilities and superior follow up skills Ability to multi-task, prioritize and organize Highly detailed, organized & professional Outstanding customer service skills, in person and over the telephone Proficient in Microsoft Office Suite & knowledge We endeavor to make this site accessible to any and all users. Berkshire Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at ********************.

(TCB) Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where all people can thrive. Position Description Under the direction of the Service Maintenance Manager, the Service Technician II is responsible for promptly responding to all service requests, apartment turnover preparation and the preservation and maintenance of the property. This role will have a strong degree of building trades skills and work independently to handle a variety of apartment interior, exterior and the site grounds. The Service Technician II is vital to the successful maintenance of the property, through excellent customer service focus and a positive and productive relationship with other team members. Responsibilities Diagnose and perform repairs for appliances, carpentry, hardware accessories, masonry, painting, as well as basic electrical, plumbing, and HVAC Respond and complete to all service requests and on-call emergencies in a timely and professional manner, as directed by the Community Manager or Service Manager Complete or monitor vendor preventive maintenance task completion for building systems, equipment and components. Prepare and perform repairs to vacant apartments to be ready for new resident move-ins Maintain grounds and common spaces through cleaning, trash management, landscaping, and snow removal. Prepare and make repairs for REAC/HQS inspections and audits. Maintain Maintenance shop and inventory to company standards and work with a safety mindset including wearing appropriate PPE Available for weekend work, on-call rotation and emergency service call duties. Assist Maintenance Supervisor with providing technical guidance to Maintenance Tech I Knowledge, Skills and Abilities Ability to read, write, understand and communicate in English, bilingual skills a plus! Basic skills with computer and hand held devices Knowledge of Federal Fair Housing Laws & Guidelines a plus. Knowledge of all hand and power tools, cleaning supplies, and Personal Protection Equipment (PPE) Valid Driver s License and reliable transportation. Strong attention to detail, organizational, time-management and problem solving skills. Superior customer service skills including the ability to manage difficult customers and/or situations. Physical Demands & Work Environment Occasionally ascends/descends a ladder to service the lights and ceiling fans. Frequently moves equipment weighing up to 50 pounds across sites. Constantly works in outdoor weather conditions. Education & Experience: High School diploma or equivalent required. Trade school or 3 years of progressive responsibility in property management or hospitality Minimum of 3 years of advanced hands-on repair experience in two or more building trades REAC/HQS experience preferred Industry-Trade certifications/Degrees (NAHMS, CAMT, OSHA, HVAC, ETC) preferred Benefits Medical, dental, and vision insurance 12 Paid Holidays & tenure-based PTO accruals Employer contributions to Health Savings Accounts Company paid Life & Disability Insurance 403(b) retirement plan with company match Tax-advantage accounts: commuter/parking, medical & dependent care FSA Hospital & Critical Illness Insurance Confidential, 24/7 Employee Assistance Program Pay Range: $23-25/hour The Community Builders is an equal opportunity employer.