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Berkshire Hathaway jobs in Wilkes-Barre, PA - 35 jobs

  • Vice President, Statutory Accounting

    Berkshire Hathaway 4.8company rating

    Berkshire Hathaway job in Wilkes-Barre, PA

    Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett's Berkshire Hathaway group - one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide. Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company's success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path! Benefits: We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You'll be surprised by all we have to offer! Competitive compensation Healthcare benefits package that begins on first day of employment 401K retirement plan with company match Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays Up to 6 weeks of parental and bonding leave Hybrid work schedule (3 days in the office, 2 days from home) Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation) Tuition reimbursement after 6 months of employment Numerous opportunities for continued training and career advancement And much more! Responsibilities Are you a strategic finance leader with deep expertise in statutory accounting for property & casualty insurance? We're hiring a Vice President of Statutory Accounting to lead our statutory reporting and compliance function. This senior leadership role is critical to ensuring the accuracy, integrity, and regulatory alignment of our financial operations and offers the opportunity to make a meaningful impact at the executive level. As VP of Statutory Accounting, you'll: Lead the preparation, review, and submission of quarterly and annual NAIC statutory financial statements (Yellow Books), including reinsurance accounting. Ensure compliance with all state insurance department regulations and statutory accounting principles (SAP). Oversee internal controls over financial reporting and drive continuous improvement. Review state premium taxes and assessments for accuracy and compliance. Ensure compliance with RISC reporting requirements. Monitor changes in statutory accounting standards and assess their impact. Manage and mentor a high-performing team of 5-7 accounting professionals. Collaborate with actuarial, tax, financial reporting, investment, IT, and business systems teams to ensure accurate and timely reporting. Serve as the primary liaison with external auditors and state regulators. Provide strategic insights and recommendations to the CFO and executive leadership. Support financial examinations and audits conducted by state regulators. Champion automation and process enhancements across the statutory reporting function. Qualifications Bachelor's degree in Accounting, Finance, or related field; Master's degree or CPA preferred. 8+ years of experience in statutory accounting within the P&C insurance industry. Deep knowledge of NAIC statutory accounting principles and regulatory requirements. Experience with Excess & Surplus Lines business is a plus. Proven leadership experience with strong team management and mentoring skills. Excellent analytical, organizational, and communication skills. Experience with insurance accounting systems (Oracle Fusion preferred). Strong data skills; SQL experience is a plus. Preferred Attributes Strategic thinker with a proactive, solutions-oriented mindset. Comfortable in a fast-paced, deadline-driven environment. Collaborative and approachable with strong interpersonal skills. Salary Range: $150,000-$300,000.00 USD with performance-based bonus potential The annual base salary range posted represents a broad range of salaries around the U.S. and is subject to many factors including but not limited to credentials, education, experience, geographic location, job responsibilities, performance, skills and/or training and market conditions. The higher end of the applies to roles based in higher cost-of-living areas.
    $150k-300k yearly Auto-Apply 3d ago
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  • Client Services Representative

    Berkshire Hathaway Direct Insurance Company 4.8company rating

    Berkshire Hathaway Direct Insurance Company job in Pittston, PA

    Full-time Description bi Berk, a Berkshire Hathaway company, has been experiencing substantial growth since it started...and is anticipating even more growth to come! We are an internet-driven company that offers business insurance, such as workers' comp, liability, commercial auto and umbrella policies. We are looking for enthusiastic service professionals to join and grow with our team! Job Responsibilities The Client Services Representative will be responsible for, but not limited to: Maintaining industry leading service standards Timely entry of all inbound leads Availability and dependability to multitask Highly focused on a total team environment Requirements We are looking for candidates with the following qualifications: Customer service experience Current P&C License preferred but not required Auto Insurance experience preferred Experience in the insurance industry About Us bi Berk is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com) is a holding company with diversified interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through bi Berk.com will be underwritten by Berkshire Hathaway Direct Insurance Company ("BHDIC"), which is an AM Best rated A++ insurer. BHDIC is domiciled in Omaha, Nebraska. BHDIC and the team at bi Berk are focused on helping small business owners quickly and easily buy affordable insurance directly from a financially strong insurance company they can trust. BHDIC is excited to announce our comprehensive benefits package with some new and enhanced features for 2026 that include: Medical (PPO/HDHP), vision, disability, and life insurance. Enhanced dental plan with orthodontia coverage in addition to a standard plan. Generous PTO plan for all benefit-time eligible employees. Paid company holidays and 4 floating holidays. Paid parental leave. Employee Retirement Savings Plan/401(k) with company match and immediate vesting. Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs. Service Recognition Program that provides a monetary award to be used toward a vacation every 5 years of employment. Wellness Initiatives that include Fitness Center and Weight Watchers Reimbursement programs. Voluntary benefits that include accident, critical illness, and hospital indemnity. Employee discount and rewards program on travel, tickets, electronics, home, and more. In accordance with pay transparency laws and regulations, the following good faith starting compensation is being provided. The starting compensation for this position is $19.00 per hour plus commission and/or incentive pay potential. Final compensation will be based on candidate qualifications, geographic location, and other considerations permitted by law.
    $19 hourly 5d ago
  • Service Operations Assistant

    Berkshire Hathaway 4.8company rating

    Berkshire Hathaway job in Wilkes-Barre, PA

    Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett's Berkshire Hathaway group - one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be the leading small business insurance provider nationwide. Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company's success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path! Benefits: We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You'll be surprised by all we have to offer! Competitive compensation Healthcare benefits package that begins on first day of employment 401K retirement plan with company match Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays Up to 6 weeks of parental and bonding leave Hybrid work schedule (3 days in the office, 2 days from home) Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation) Tuition reimbursement after 6 months of employment Numerous opportunities for continued training and career advancement And much more! Responsibilities We're hiring for a Service Operations Assistant to support underwriting by performing fundamental activities such as policy issuance, fulfilling requests for Certificates of Insurance and loss runs and executing transactions as requested by the agent of record. This entry level position will have responsibilities for a single line of business. ESSENTIAL RESPONSIBILITIES AND PRINCIPAL ACCOUNTABILITIES: Applications: Review all submitted applications, enter into IIS and route to the appropriate underwriter or underwriting team ASC Uploaded Documents: Review all submitted policy specific documents that are uploaded by agents. Determine the reason for the submitted document and handle the task personally or refer where necessary. Bureau criticisms for WC: Review bureau criticisms from NCCI or all bureau states responding to the item where they have authority to do so and referring where necessary. Cancel/Rewrite requests: Typically a rush request type of item involving an underwriting request to cancel a current term and rewrite the policy for the same terms and conditions as the policy being cancelled. Certificates of Insurance and Loss Run Requests: Respond to requests from agents and insureds. Endorse policies as requested by the agent of record Prepare Notice of Conditioned Renewal document as requested by underwriting. Policy Issuance: Review policies to be issued following state specific guidelines for documentation that is needed prior to issuance. Reach out to agent for any missing items and follow-up until the file is complete and the policy is issued. This includes items such as office election to be included or excluded for WC coverage, commercial auto UM/UIM forms, BOP wind/hail exclusion forms, and a host of other similar items. Respond to requests to handle multiple cancellations or any other transaction related project from Underwriting or other Service Operations teams. Qualifications High school diploma required; college education preferred but not mandatory Full-time work experience in a professional environment Demonstrated proficiency in Microsoft Word and Excel Salary Range: 35,000-45,000 The successful candidate is expected to work in the home office 3 days per week and also be available for travel as required. The annual base salary range posted represents a broad range of salaries around the U.S. and is subject to many factors including but not limited to credentials, education, experience, geographic location, job responsibilities, performance, skills and/or training. WORK ENVIRONMENT: Job duties are performed onsite in an office or home office work environment. This position requires the employee to be available for the full duration of their scheduled shift. This position may require some travel to other locations for training opportunities. This position requires a reliable internet connection for working from a home office. The home office is required to be a space free from distractions and supportive of a confidential environment. Work is generally performed in professional office environments. The individual in this position routinely uses standard office equipment (e.g. computers, phones, photocopiers, filing cabinets, fax machines, etc.) The noise level in these work environments is usually moderate. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to sit at a desk entering information into a computer and reading information presented on a computer monitor and on paper. The employee is required to have the ability to talk, hear and understand others in person, on the telephone, via video conferencing equipment, or a headset.
    $98k-122k yearly est. Auto-Apply 4d ago
  • Automation Test Engineer II

    Berkshire Hathaway 4.8company rating

    Berkshire Hathaway job in Wilkes-Barre, PA

    Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett's Berkshire Hathaway group - one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide. Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company's success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path! Benefits: We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You'll be surprised by all we have to offer! Competitive compensation Healthcare benefits package that begins on first day of employment 401K retirement plan with company match Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays Up to 6 weeks of parental and bonding leave Hybrid work schedule (3 days in the office, 2 days from home) Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation) Tuition reimbursement after 6 months of employment Numerous opportunities for continued training and career advancement And much more! Responsibilities We are seeking a skilled and experienced Automation Test Engineer II to design, develop, and maintain robust automated testing solutions. This role requires a deeper understanding of automation frameworks and the ability to lead testing efforts for complex features and systems. Responsibilities: Design and implement scalable and maintainable automated test frameworks using Tricentis Tosca and other tools. Analyze business and functional requirements related to P&C insurance systems and translate them into effective automated test strategies and plans. Perform functional, regression, integration, API testing, accessibility testing across web and backend systems. Collaborate with cross-functional teams including business analysts, developers, and product owners to ensure test coverage and quality. Execute automated test cases, log defects, and track them to closure using Azure DevOps. Develop automated tests for APIs, UI, and backend systems. Mentor junior QA engineers and review their test scripts. Integrate automated tests into CI/CD pipelines. Analyze test results, identify trends, and provide actionable insights. Maintain test documentation and contribute to knowledge sharing across QA teams. Qualifications Bachelor's degree in Computer Science, Engineering, or related field. 3-5 years of experience in software testing, preferably in the P&C insurance domain 3-5 years of experience in test automation. Proficiency in automation tools including Tricentis Tosca, Selenium, Playwright, or Cypress. Proficiency in SQL for backend/database testing. Experience with API testing using tools like Postman or REST Assured. Experience with CI/CD tools (e.g., Jenkins, GitHub Actions). Strong understanding of Agile QA methodologies, test planning, and defect management. Excellent communication and leadership skills. Optional Certifications (Preferred but not required): Tricentis Tosca Automation Specialist Level 1 & 2 ISTQB Certified Tester - Advanced Level Test Automation Engineer Certified Agile Tester (CAT) Certified Jenkins Engineer (CJE) Certified DevOps Engineer - Professional Salary Range: $57,304.80 - $132,706.20 Applicants must be authorized to work in the U.S. without current or future sponsorship.
    $57.3k-132.7k yearly Auto-Apply 3d ago
  • Trucking Claims Specialist

    Berkshire Hathaway 4.8company rating

    Berkshire Hathaway job in Wilkes-Barre, PA

    Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett's Berkshire Hathaway group - one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide. Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company's success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path! Benefits: We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You'll be surprised by all we have to offer! Competitive compensation Healthcare benefits package that begins on first day of employment 401K retirement plan with company match Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays Up to 6 weeks of parental and bonding leave Hybrid work schedule (3 days in the office, 2 days from home) Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation) Tuition reimbursement after 6 months of employment Numerous opportunities for continued training and career advancement And much more! Responsibilities Berkshire Hathaway GUARD Insurance Companies is seeking a Trucking Claims Specialist to join our P&C Claims Casualty team. This role will report to the AVP of Claims and is responsible for investigating and resolving commercial auto liability and physical damage claims, with a focus on trucking exposures. The ideal candidate will bring strong analytical skills, sound judgment, and a commitment to delivering high-quality claims service. Key Responsibilities Investigate and resolve commercial auto liability and physical damage claims involving trucking exposures. Review and interpret policy language to determine coverage and consult with coverage counsel when needed. Manage a caseload of moderate to high complexity and exposure, applying effective resolution strategies. Communicate with insureds, claimants, attorneys, body shops, and law enforcement to gather relevant information. Collaborate with defense counsel and vendors to support litigation strategy and recovery efforts. Ensure claims are handled accurately, efficiently, and in alignment with service and regulatory standards. Participate in file reviews, team meetings, and ongoing training to support continuous learning. Qualifications Minimum of 3 years of trucking industry experience. Experience with bodily injury and/or cargo exposures. Familiarity with trucking operations, FMCSA/DOT regulations, and multi-jurisdictional claims practices. Strong analytical and negotiation skills, with the ability to manage multiple priorities. Proven ability to manage sensitive and high-stakes situations with accuracy and professionalism. Possession of applicable state adjuster licenses. Juris Doctor (JD) preferred; alternatively, a bachelor's degree or equivalent experience in insurance, risk management, or a related field.
    $44k-52k yearly est. Auto-Apply 3d ago
  • Insurance Coverage Counsel - Workers' Compensation Focus

    Berkshire Hathaway 4.8company rating

    Berkshire Hathaway job in Wilkes-Barre, PA

    Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett's Berkshire Hathaway group - one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide. Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company's success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path! Benefits: We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You'll be surprised by all we have to offer! Competitive compensation Healthcare benefits package that begins on first day of employment 401K retirement plan with company match Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays Up to 6 weeks of parental and bonding leave Hybrid work schedule (3 days in the office, 2 days from home) Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation) Tuition reimbursement after 6 months of employment Numerous opportunities for continued training and career advancement And much more! Responsibilities Are you a detail-oriented legal professional with a passion for insurance coverage analysis and litigation strategy? Join our dynamic legal team as an Insurance Coverage Counsel focused on Workers' Compensation. This is a high-impact role where you'll evaluate complex coverage scenarios, guide litigation strategy, and communicate directly with policyholders, agents, and internal stakeholders. This position does not involve claims handling. Instead, you'll prepare formal coverage responses and support litigation efforts, including first-party property insurance matters (prior experience in this area is welcome but not required). What You'll Do Triage referrals, assess case facts, and determine coverage applicability using internal systems and state databases. Draft formal coverage responses for policyholders, agents, and other stakeholders. Manage communications throughout the case lifecycle. Assign and oversee defense counsel, develop litigation strategies, and assemble supporting evidence. Interpret Workers' Compensation policies across voluntary and residual markets, including terminations, non-renewals, and lapses. Address state-specific protocols, “Other States” provisions, and third-party insured claims. Identify coverage trends and recommend corrective actions to improve outcomes and reduce risk. Work closely with Legal, Claims, and other departments on subpoena responses, invoice processing, and litigation monitoring. Qualifications Juris Doctor (JD) or equivalent legal qualification. Minimum of 1-2 years of experience in the legal field, including Workers' Compensation. 3-5 years' experience in Workers' Compensation, insurance coverage, claims, and litigation is preferred. Familiarity with first-party property coverage preferred. Strong analytical and organizational skills. Excellent written and verbal communication abilities. Collaborative mindset and adaptability in a fast-paced environment. Detail-oriented and deadline-driven.
    $108k-135k yearly est. Auto-Apply 3d ago
  • Claims Business Process Engineer

    Berkshire Hathaway 4.8company rating

    Berkshire Hathaway job in Wilkes-Barre, PA

    Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett's Berkshire Hathaway group - one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be the leading small business insurance provider nationwide. Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company's success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path! Benefits: We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You'll be surprised by all we have to offer! Competitive compensation Healthcare benefits package that begins on first day of employment 401K retirement plan with company match Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays Up to 6 weeks of parental and bonding leave Hybrid work schedule (3 days in the office, 2 days from home) Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation) Tuition reimbursement after 6 months of employment Numerous opportunities for continued training and career advancement And much more! Responsibilities The Business Process Engineer will play a pivotal role in driving process optimization and transformation within our organization. This individual will be responsible for analyzing existing processes, identifying opportunities for improvement, and implementing solutions to enhance efficiency, productivity, and customer/client satisfaction. The ideal candidate will have a strong background in business process management within the P&C insurance industry, with a keen eye for detail and a passion for driving continuous improvement. The position can be located in either Wilkes-Barre, PA, Philadelphia, PA, Parsippany, NJ, New York, NY, Chicago, IL, Dallas, TX, Scottsdale, AZ, Alpharetta, GA. Key Responsibilities: Conduct comprehensive analyses of existing P&C insurance claims processes, identifying inefficiencies and improvement opportunities across policy administration, claims, and underwriting functions. Define business requirements needed to enable target state processes. Assist in the design and propose improved processes that align with P&C insurance best practices and organizational goals. Collaborate with cross-functional teams to implement new or improved P&C insurance processes, ensuring smooth transitions. Establish and monitor key performance indicators (KPIs) for P&C insurance processes to track improvements and identify areas needing attention. Support change management initiatives by developing training materials and assisting in stakeholder communication. Manage small to medium-sized process improvement projects within the P&C insurance context. Design and deliver training programs for P&C insurance processes, ensuring that employees across different departments understand new or improved workflows. Develop comprehensive training materials and conduct workshops to facilitate the adoption of process changes. Qualifications 3-5 years of experience in business process management Strong understanding of the claims value chain; familiarity with commercial P&C lines (Workers' Comp, BOP, Commercial Auto) required Ability to facilitate workshops, map current/future state, and assist with execution (SOP updates, training, rollout). Skilled at consuming reports and drawing insights; knowledge of claims KPIs and performance metrics is a plus. Knowledge of process improvement methodologies such as Lean, and/or Six Sigma. Proficiency in documenting P&C insurance processes, including creating detailed process flows, standard operating procedures, and training materials with meticulous attention to detail. Experience with business process management tools and software. Strong project management and business analysis skills. Excellent analytical and problem-solving abilities. Effective communication and stakeholder management skills. *Applicants must be authorized to work in the U.S. without current or future sponsorship* Salary Range $100,000.00-$150,000.00 USD The successful candidate is expected to work in one of our offices 3 days per week and also be available for travel as required. The annual base salary range posted represents a broad range of salaries around the U.S. and is subject to many factors including but not limited to credentials, education, experience, geographic location, job responsibilities, performance, skills and/or training.
    $100k-150k yearly Auto-Apply 4d ago
  • Support Services Manager

    Berkshire Hathaway 4.8company rating

    Berkshire Hathaway job in Wilkes-Barre, PA

    About us: Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett's Berkshire Hathaway group - one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide. Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company's success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path! Benefits: We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You'll be surprised by all we have to offer! Competitive compensation Healthcare benefits package that begins on first day of employment 401K retirement plan with company match Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays Up to 6 weeks of parental and bonding leave Hybrid work schedule (3 days in the office, 2 days from home) Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation) Tuition reimbursement after 6 months of employment Numerous opportunities for continued training and career advancement And much more! Responsibilities The Support Services Manager is responsible for overseeing the daily operations and strategic direction of the Support Services team. This role ensures the delivery of high-quality logistical, administrative, and facilities-related services across the organization. The manager leads a team of representatives, coordinates with internal departments and external vendors, and drives continuous improvement initiatives to enhance service delivery, efficiency, and employee experience. Key Responsibilities Team Leadership & Development Supervise, mentor, and develop Support Services Representatives. Manage staffing schedules, performance evaluations, and training programs. Foster a culture of accountability, service excellence, and continuous improvement. Operational Oversight Oversee all aspects of print and mail fulfillment, shipping/receiving, inventory management, and inter-departmental logistics. Ensure timely and accurate execution of support services across multiple office locations, if applicable. Monitor service levels and implement corrective actions when needed. Accounting Service Support Manage scanning and data entry of checks received by the organization. Prepare and process deposits for all checks dispositioned by the administrative accounting team. Maintain provider files, ensuring accuracy and timely updates. Perform direct draft and deposit data entry in coordination with the accounting team. Ensure compliance with internal controls and confidentiality standards related to financial data. Strategic Planning & Process Improvement Identify and implement process enhancements to improve operational efficiency and reduce costs. Develop and maintain standard operating procedures (SOPs) for all support services functions. Lead cross-functional initiatives to align support services with organizational goals. Build and analyze process flow documents to improve workflows and customer experiences Vendor & Budget Management Manage relationships with external vendors for supplies, shipping, catering, and facilities services. Negotiate contracts and monitor vendor performance. Develop and manage the Support Services budget, including forecasting and cost control. Meeting & Event Coordination Oversee logistics for internal meetings, executive events, and company-wide gatherings. Ensure high-quality catering, room setup, and technical support for events. Communication & Stakeholder Engagement Serve as the primary point of contact for internal departments regarding support services. Communicate service updates, changes, and expectations clearly and proactively. Address escalations and ensure timely resolution of service-related issues. Qualifications Bachelor's degree in Business Administration, Facilities Management, or related field preferred. Minimum 5 years of experience in office services, facilities, or administrative operations, including 2+ years in a supervisory or managerial role. Experience supporting accounting operations or financial data handling is a plus. Proven ability to lead teams and manage complex operational workflows. Strong organizational, analytical, and problem-solving skills. Excellent communication and interpersonal abilities. Proficiency in Microsoft Office and experience with inventory/order management and financial systems. Lean/Six Sigma background preferred Salary Range: 50,000-70,000 USD The successful candidate is expected to work in one of our offices 3 days per week and also be available for travel as required. The annual base salary range posted represents a broad range of salaries around the U.S. and is subject to many factors including but not limited to credentials, education, experience, geographic location, job responsibilities, performance, skills and/or training
    $97k-118k yearly est. Auto-Apply 4d ago
  • Team Lead - biBerk Service

    Berkshire Hathaway Direct Insurance Company 4.8company rating

    Berkshire Hathaway Direct Insurance Company job in Pittston, PA

    Full-time Description bi Berk Direct Service is seeking a dynamic, motivated, and technical minded Team Leader to help guide our Service Support Team (QA + Training) Job Responsibilities Oversee and manage a growing Team of Service Training & QA Specialists Aligns QA and training activities with the Company's goals and objectives to ensure the achievement of efficiency targets and other KPI metrics Monitors and reports on the effectiveness of the Service Support Team Track and advocate for new and existing BUGS, User Stories, and Customer Experience enhancements Collaborates with Customer Experience, IT, and Service Leaders to ensure seamless improvements are being made Requirements Qualifications Minimum associate degree and two years in a QA or Training role, or any tenured bi Berk Team Member currently in good standing and who meets additional qualifications below Must have (or obtain within 90-days) an active property and casualty insurance license Possess deep understanding of bi Berk culture, expectations, and grasp the relationship of operational workflows to tech driven enhancements Ability to communicate and present ideas effectively both orally and in writing Career driven and self-motivated About Us bi Berk is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com) is a holding company with diversified interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through bi Berk.com will be underwritten by Berkshire Hathaway Direct Insurance Company ("BHDIC"), which is an AM Best rated A++ insurer. BHDIC is domiciled in Omaha, Nebraska. BHDIC and the team at bi Berk are focused on helping small business owners quickly and easily buy affordable insurance directly from a financially strong insurance company they can trust. BHDIC is excited to announce our comprehensive benefits package with some new and enhanced features for 2026 that include: Medical (PPO/HDHP), vision, disability, and life insurance. Enhanced dental plan with orthodontia coverage in addition to a standard plan. Generous PTO plan for all benefit-time eligible employees. Paid company holidays and 4 floating holidays. Paid parental leave. Employee Retirement Savings Plan/401(k) with company match and immediate vesting. Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs. Service Recognition Program that provides a monetary award to be used toward a vacation every 5 years of employment. Wellness Initiatives that include Fitness Center and Weight Watchers Reimbursement programs. Voluntary benefits that include accident, critical illness, and hospital indemnity. Employee discount and rewards program on travel, tickets, electronics, home, and more. In accordance with pay transparency laws and regulations, the following good faith starting compensation is being provided. The starting compensation for this position is $51,000 per year plus commission and/or incentive pay potential. Final compensation will be based on candidate qualifications, geographic location, and other considerations permitted by law.
    $51k yearly 4d ago
  • Utilization Review Nurse

    Berkshire Hathaway 4.8company rating

    Berkshire Hathaway job in Wilkes-Barre, PA

    About us: Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett's Berkshire Hathaway group - one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide. Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company's success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path! Benefits: We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You'll be surprised by all we have to offer! Competitive compensation Healthcare benefits package that begins on first day of employment 401K retirement plan with company match Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays Up to 6 weeks of parental and bonding leave Hybrid work schedule (3 days in the office, 2 days from home) Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation) Tuition reimbursement after 6 months of employment Numerous opportunities for continued training and career advancement And much more! Responsibilities The Utilization Review Nurse's duties will include, but are not limited to: Support internal claims adjusting staff in the review of workers' compensation claims Review records and requests for UR, which may arrive via mail, e-mail, fax, or phone Meet required decision-making timeframes Clearly document all communication and decision-making within our insurance software system Establish collaborative relationships and work as an intermediary between clients, patients, employers, providers, and attorneys Utilize good clinical judgment, careful listening, and critical thinking and assessment skills Track ongoing status of all UR activity so that appropriate turn-around times are met Maintain organized files containing clinical documentation of interactions with all parties of every claim Send appropriate letters on each completed UR Qualifications Active Licensed Practical Nurse and/or Registered Nurse License 1+ years of utilization review experience at a managed care plan or provider organization 2 + years' clinical experience preferably in case management, rehabilitation, orthopedics, or utilization review Excellent oral and written communication skills, including outstanding phone presence Strong interpersonal and conflict resolution skills Experience in a fast-paced, multi-faceted environment The ability to set priorities and work both autonomously and as a team member Well-developed time-management and organization skills Excellent analytical skills Working knowledge of: Microsoft Word, Excel, and Outlook
    $74k-92k yearly est. Auto-Apply 3d ago
  • API - Digital Distribution Analyst

    Berkshire Hathaway 4.8company rating

    Berkshire Hathaway job in Wilkes-Barre, PA

    Good Things are Happening at Berkshire Hathaway GUARD Insurance Companies! We provide Property & Casualty insurance products and services through a nationwide network of independent agents and wholesale brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett's Berkshire Hathaway group - one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be the leading small business insurance provider nationwide. Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company's success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path! BENEFITS We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You'll be surprised by all we have to offer! Competitive compensation Healthcare benefits package that begins on first day of employment 401K retirement plan with company match Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays Up to 6 weeks of parental and bonding leave This position is Remote dependent on your proximity to a GUARD office or Hybrid work schedule (three days in the office, two days from home) Work/life balance schedule - no nights or weekends/closed for all major holidays Longevity awards (every 5 years of employment receive a generous monetary award to be used toward a vacation) Tuition reimbursement after six months of employment Numerous opportunities for continued training and career advancement And much more! Responsibilities The Digital Distribution Analyst will work with the digital distribution team to support our API portfolio to ensure our APIs meet business needs and are effectively integrated into our partners systems. They will work with both internal and external stakeholders to understand requirements, onboard partners, document processes and specifications, and troubleshoot issues related to API functionality and performance. This role is most focused on understanding business processes, identifying areas for improvement, and recommending solutions that align with business goals. Then working with our API integrated trading partners to implement and optimize integrations. API Integration and Testing: Work with development teams to integrate APIs into partner systems, ensuring functionality and performance meet requirements. Perform integration testing and troubleshoot issues throughout the project lifecycle, ensuring data integrity and accuracy. Troubleshooting and Support: Investigate and resolve issues within our API integrations providing support to internal and external users and development teams. API Management and Improvement/ Continuous Improvement: Identify opportunities to improve APIs, including performance, onboarding, maintenance, usability, and testing. Maintain existing integrations, troubleshooting issues and implementing necessary updates. Collaboration and Communication: Work with various stakeholders, including business analysts, developers, and QA teams internally and externally. Strong written and verbal communication skills to clearly articulate problems, and work effectively with others to generate solutions, and achieve a shared goal. API Documentation: Create and maintain business documentation for APIs including process documentation and troubleshooting guides. Collaborate with stakeholders to define integration requirements, including data mapping, workflows, and SOPs. Performance Analysis: Analyze available data to identify areas of opportunity at integration points, gaps, and in the overarching performance as well as conversion of the partner APIs. Support and Maintenance: Provide business focused technical support to clients, manage support tickets, and track/record issues. Qualifications The ideal candidate must be able to work independently with an entrepreneurial spirit and have excellent technical skills, including knowledge and experience working with a variety of computer programs. Bachelor's degree preferred. The ideal candidate will have a strong background in API integrations and implementations with experience in the commercial insurance industry a plus. We offer an exciting challenge to a technical Distribution Management Professional who can make an immediate impact upon production and is looking for opportunities to advance their career. The qualified candidate must show a high degree of attention to detail, demonstrate a genuine interest in understanding complex problems by understanding the underlying causes and potential impacts, the ability to break down problems into manageable components, analyze data, and draw logical conclusions and generate creative solutions. In exchange for your expertise, we offer exceptional salary and bonus opportunities, comprehensive benefits, as well as the opportunity for professional development with a progressive organization poised for growth. The successful candidate is expected to work in one of our offices 3 days per week and also be available for travel as required.
    $84k-102k yearly est. Auto-Apply 3d ago
  • SQL Developer

    Berkshire Hathaway 4.8company rating

    Berkshire Hathaway job in Wilkes-Barre, PA

    Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett's Berkshire Hathaway group - one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide. Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company's success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path! Benefits: We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You'll be surprised by all we have to offer! Competitive compensation Healthcare benefits package that begins on first day of employment 401K retirement plan with company match Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays Up to 6 weeks of parental and bonding leave Hybrid work schedule (3 days in the office, 2 days from home) Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation) Tuition reimbursement after 6 months of employment Numerous opportunities for continued training and career advancement And much more! Responsibilities Are you passionate about data and eager to grow your career in a collaborative, fast-paced environment? Join our team at Berkshire Hathaway GUARD Insurance Companies, where your work will directly impact the efficiency and accuracy of our reporting systems. We're looking for a SQL Developer who thrives in a dynamic setting and is excited to contribute to meaningful projects that support our business operations and compliance efforts. What You'll Do Modify existing software to correct errors and enhance performance. Design, develop, and optimize software systems to improve reporting accuracy and efficiency. Collaborate with analysts, developers, and stakeholders to design system enhancements. Analyze user needs and software requirements to determine feasibility of design. Develop high-quality database solutions using T-SQL. Create and optimize stored procedures and functions. Review and interpret statistical reporting requirements (e.g., ISO, WCSTAT). Research and analyze required data for reporting. Improve performance of existing SQL queries. Maintain technical documentation including data dictionaries, schemas, and flow diagrams. Perform other duties as assigned. Qualifications What You Bring Proficiency in T-SQL or similar relational database development. Experience with an object-oriented language (C# or Java preferred). Basic understanding of version control systems (Git preferred). Strong communication and problem-solving skills. Ability to adapt to changing priorities in an Agile environment. Bachelor's degree or equivalent practical experience in software development. Some experience with the software development lifecycle, whether through professional work, internships, or personal projects. Preferred (Nice-to-Have) Skills These are not required to apply-we're happy to help you grow in these areas: Experience with ISO statistical reporting and WCSTAT specifications. Familiarity with financial or insurance reporting systems. Experience developing .NET web applications using C# and MVC. Front-end development experience (HTML, CSS, JavaScript, jQuery). Salary Range $65,00.00 - $125,00.00 The annual base salary range posted represents a broad range of salaries around the U.S. and is subject to many factors including but not limited to credentials, education, experience, geographic location, job responsibilities, performance, skills and/or training. Applicants must be authorized to work in the U.S. without current or future sponsorship.
    $65 hourly Auto-Apply 3d ago
  • Underwriting Manager - Payroll Partner

    Berkshire Hathaway 4.8company rating

    Berkshire Hathaway job in Wilkes-Barre, PA

    Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett's Berkshire Hathaway group - one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide. Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company's success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path! Benefits: We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You'll be surprised by all we have to offer! Competitive compensation Healthcare benefits package that begins on first day of employment 401K retirement plan with company match Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays Up to 6 weeks of parental and bonding leave Hybrid work schedule (3 days in the office, 2 days from home) Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation) Tuition reimbursement after 6 months of employment Numerous opportunities for continued training and career advancement And much more! Responsibilities We are currently seeking a Manager to oversee our Payroll Partner Underwriting teams. This role will work closely with the VP of Underwriting to achieve the profitability and revenue goals of GUARD's Payroll Partners. Key responsibilities include: Serve as primary point of contact for underwriting questions and escalations from our key Payroll Partner relationships. Partner with AVP of Payroll Strategic Partnerships to help drive written premium growth, retention, and partner engagement. Handle higher level referrals from the team supervisors, communicate new directives to the team, and work with management on underwriting strategies for these partnerships. Oversee the monitoring of submission and renewal volumes, team efficiencies, and service level metrics for the teams. Review and assess workflow and staffing needs for the teams, including coordination of training for both new hires and current underwriting staff. Review quality control audits to identify training opportunities and create performance improvement and coaching plans. Assist Implementation team in ensuring Underwriting Policies and Procedures Manuals are current and accurate. Travel to key relationships, moderate virtual agency meetings, and attend trade shows as needed. Qualifications BA/BS degree preferred. Prior Supervisory experience required Technical insurance designations such as AU, API, CIC or CPCU designations preferred. Minimum of 5 years of underwriting experience. Advanced knowledge of property and casualty underwriting procedures, risk assessment, and practices. Skilled in Sales and Negotiation Familiarity with insurance policy language and forms. Solid understanding of key service metrics and various data tools. Proficiency in MS Word, Excel and PowerPoint. Strong time management, organizational, and prioritization skills with an ability to manage multiple projects. Excellent written and verbal communication abilities. Capable of collaborating effectively with individuals at all levels of the organization. Strong work ethic, independence, and dependability. Ability to develop and refine workflow processes. The successful candidate is expected to work in one of our offices 3 days per week and also be available for travel as required.
    $88k-103k yearly est. Auto-Apply 3d ago
  • Medical Claims / Repricing Associate

    Berkshire Hathaway 4.8company rating

    Berkshire Hathaway job in Wilkes-Barre, PA

    Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett's Berkshire Hathaway group - one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide. Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company's success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path! Benefits: We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You'll be surprised by all we have to offer! Competitive compensation Healthcare benefits package that begins on first day of employment 401K retirement plan with company match Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays Up to 6 weeks of parental and bonding leave Hybrid work schedule (3 days in the office, 2 days from home) Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation) Tuition reimbursement after 6 months of employment Numerous opportunities for continued training and career advancement And much more! Responsibilities The Medical Claims/Repricing Associate is an integral part of our Workers' Compensation department and will be responsible for analyzing billing information, verification of ICD-10 and CPT-4 codes, and submission of reconsiderations. Research, respond, and track inquiries in a timely manner that come into the Provider Relations mailbox Conduct quality assurance on invoices Provide customer service for our providers (Doctor Offices & Hospitals) Answer inbound calls from external medical providers Have the ability to work within turnaround time standards so claims team can meet prompt pay claim requirements per State Law Have the ability to review proper coding ICD-10, CPT, and HCPCS codes Qualifications Required: Solid understanding of medical coding (ICD-10, CPT, HCPCS) Knowledge of workers compensation state rules and regulations Strong attention to detail, organizational and problem-solving abilities High School Diploma/GED
    $32k-36k yearly est. Auto-Apply 3d ago
  • Underwriting Training Supervisor

    Berkshire Hathaway 4.8company rating

    Berkshire Hathaway job in Wilkes-Barre, PA

    About us: Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett's Berkshire Hathaway group - one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be the leading small business insurance provider nationwide. Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company's success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path! Benefits: We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You'll be surprised by all we have to offer! Competitive compensation Healthcare benefits package that begins on first day of employment 401K retirement plan with company match Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays Up to 6 weeks of parental and bonding leave Hybrid work schedule (3 days in the office, 2 days from home) Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation) Tuition reimbursement after 6 months of employment Numerous opportunities for continued training and career advancement And much more! Responsibilities The Underwriting Training Supervisor is responsible for designing, delivering, and overseeing training programs that enhance technical proficiency, decision-making, and compliance of commercial insurance underwriters. This role ensures that new and existing underwriting staff are equipped with the knowledge and skills necessary to assess risk accurately, adhere to company guidelines, and contribute to profitable growth. Key Responsibilities: Training Program Development Design and implement onboarding and continuing education programs for underwriters. Collaborate with underwriting leadership to identify skill gaps and training needs. Develop curriculum covering underwriting principles, risk assessment, policy forms, regulatory compliance, and systems usage for core products. Instructional Delivery Facilitate live and virtual training sessions using adult learning principles. Coach underwriters on training and facilitation skills, technical aptitude, decision-making, and documentation standards. Provide one-on-one mentoring and support for new hires and underperforming staff. Performance Monitoring & Evaluation Assess training effectiveness through evaluations, audits, and performance metrics. Collaborate with underwriting leaders to monitor trainee progress and provide feedback. Continuously improve training materials based on training feedback and industry changes. Collaboration & Communication Work closely with peers, Product teams, and across the organization to ensure training aligns with business goals and regulatory requirements. Serve as a subject matter expert on underwriting best practices and systems. Qualifications Required Qualifications: Bachelor's degree in Business, Insurance, Education, or related field or or equivalent knowledge and experience. 3+ years of underwriting experience, with strong knowledge of property and casualty lines. 2+ years of experience in training, coaching, or instructional design. CPCU or AU designation preferred Excellent communication, facilitation, and interpersonal skills. Proficiency in Microsoft Office and virtual training platforms. Preferred Skills: Experience with adult learning theory and instructional design models (e.g., ADDIE). Ability to translate complex underwriting concepts into engaging learning experiences. Strong communication and analytical skills, with an attention to detail. Leadership and influence across cross-functional teams. Salary Range: 55,000-100,000 USD per year. The annual base salary range posted represents a broad range of salaries around the U.S. and is subject to many factors including but not limited to credentials, education, experience, geographic location, job responsibilities, performance, skills and/or training. The successful candidate is expected to work in one of our offices 3 days per week and also be available for travel as required.
    $26k-32k yearly est. Auto-Apply 3d ago
  • Data Product Manager

    Berkshire Hathaway 4.8company rating

    Berkshire Hathaway job in Wilkes-Barre, PA

    Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett's Berkshire Hathaway group - one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide. Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company's success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path! Benefits: We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You'll be surprised by all we have to offer! Competitive compensation Healthcare benefits package that begins on first day of employment 401K retirement plan with company match Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays Up to 6 weeks of parental and bonding leave Hybrid work schedule (3 days in the office, 2 days from home) Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation) Tuition reimbursement after 6 months of employment Numerous opportunities for continued training and career advancement And much more! Responsibilities As a Data Product Manager at GUARD, you will be a trusted partner interfacing with the business, continuously capturing new opportunities, delivering, and realizing business value with data and analytics. In partnership with business domain leads, you will lead the design, implementation, and adoption of valuable and reusable data products. This position is crucial in enhancing our capabilities and achieving impactful business outcomes. As a Data Product Manager, you will play a pivotal role in the success of our innovative approach towards a decentralized and domain-driven data product marketplace. As a Data Product Manager, you will be: Engaging with business stakeholders regularly to identify and prioritize new opportunities and translate them into data product designs. Ensuring alignment of business opportunities and data products with market and regulatory requirements and business goals. Understanding and addressing user needs throughout the product lifecycle. Conducting research, user interviews, and providing guidance for product development. Leading the product discovery phase and creating the initial high-level technical design of data products. Overseeing the data product team and the entire data product lifecycle across continuous discovery and delivery cycles. Acting as the primary point of contact between cross-functional teams, data, IT, and business leaders. Ensuring data quality and implementing governance practices to maintain clean and current data. Salary Range: $92,700.00-$217,800 Qualifications For this position, you will need to have: 3+ years of professional work experience. Experience in both data & analytics, and business fields. Experience in guiding teams towards desired outcomes. Proven ability to manage and engage with diverse stakeholders. Experience in facilitation of workshops and meetings. Ability to align technical solutions with business strategy. Propensity to translate expectations and challenges between stakeholders and technical experts. Proven ability to adapt and solve challenges while working in a constantly changing environment. Excellent spoken and written communication. Experience in product management, design and development within the data and AI space is a plus. Technical fluency towards data and AI is a plus. Strong understanding of industry trends and insurance knowledge is a plus. Experience with agile frameworks such as Scrum or Kanban is a plus. Applicants must be authorized to work in the U.S. without current or future sponsorship.
    $92.7k-217.8k yearly Auto-Apply 3d ago
  • DevOps Engineer

    Berkshire Hathaway 4.8company rating

    Berkshire Hathaway job in Wilkes-Barre, PA

    Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett's Berkshire Hathaway group - one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide. Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company's success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path! Benefits: We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You'll be surprised by all we have to offer! Competitive compensation Healthcare benefits package that begins on first day of employment 401K retirement plan with company match Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays Up to 6 weeks of parental and bonding leave Hybrid work schedule (3 days in the office, 2 days from home) Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation) Tuition reimbursement after 6 months of employment Numerous opportunities for continued training and career advancement And much more! Responsibilities As an DevOps Engineer on our Technology Services Team, you will play a key role in the design, planning, and execution of projects related to GUARD's server, storage, backup, and virtualization environments in the cloud. An ideal candidate should be able to understand and implement public cloud IaaS, PaaS, and SaaS solutions, as well as analyze and resolve complex issues related to these areas. Monitor system performance and capacity and provide proactive remediation. Provide cloud services estimates and identify trends and opportunities for process and technology advancements to critical Infrastructure. Act as a technical escalation point for team members. We are seeking an Infrastructure Engineer to work out of one of these locations: Corporate Office in Wilkes-Barre, PA, Philadelphia, PA, Parsippany, NJ, Chicago, IL, Alpharetta, GA, or Dallas-Fort Worth, TX. Responsibilities: Lead and participate in Azure cloud infrastructure projects. Design and implement infrastructure technical solutions that exhibit high levels of performance, security and scalability, while keeping any risks/impacts to the business in mind. Develop and implement complex cloud environments, focusing on infrastructure as code (IaC) using tools like Terraform, Pulumi, ARM templates, BluePrint. Experience with Azure DevOps or Github Actions. Create, manage, and understand Azure resources such as app gateways, load balancers, storage accounts, Azure Files, app services, NSGs, virtual desktops/pools, backup/polices, Site Recovery, Azure Backup, etc. Deliver technical leadership in the engineering and architecture of GUARD's server, storage, and cloud infrastructure. Guide IT Administrators to ensure proper execution of project designs and ongoing conformity to policy. Ensures infrastructure meets compliance and security standards through audits and tools like Azure Policy. Ensures disaster recovery / backup solutions are operational, maintained and meeting the business needs. Ability to diagnose and resolve cloud infrastructure related problems. Document systems, processes, and/or procedures. Ability to respond to and investigate security alerts. Track industry trends and maintain knowledge of new technologies to better serve the enterprises architecture needs. Demonstrated experience in balancing multiple priorities and managing a variety of projects with strong attention to detail. Ability to mentor and knowledge share as needed to team members and peers. Availability after hours for critical systems maintenance\issues. Participation in On-Call rotation. Salary Range $65,900.70-$152,611.80 USD The successful candidate is expected to work in one of our offices 3 days per week and also be available for travel as required. The annual base salary range posted represents a broad range of salaries around the U.S. and is subject to many factors including but not limited to credentials, education, experience, geographic location, job responsibilities, performance, skills and/or training. Qualifications 5+ years of public cloud (Azure) engineering experience. Solid understanding and experience with Infrastructure as Code. Primary focus on security across all areas of responsibility. Deep understanding of Active Directory, DNS, DHCP, and Windows Server 2016-2022. Experience with Entra ID, Defender for Cloud, and compliance. Hands on administrative experience with SIEM technologies Knowledge of networking and an understanding of traffic flow, subnets, TCP/UDP, and IP communication. Familiarity with cloud backup and disaster recovery methodologies. IT service delivery mindset with a friendly and positive attitude. Excellent communication skills with an ability to articulate complex information in an easy to understand manner. Applicants must be authorized to work in the U.S. without current or future sponsorship.
    $65.9k-152.6k yearly Auto-Apply 3d ago
  • Premium Auditor Associate

    Berkshire Hathaway Direct Insurance Company 4.8company rating

    Berkshire Hathaway Direct Insurance Company job in Pittston, PA

    Full-time Description Job Description(Entry Level and Experienced Welcome to apply!) bi Berk, a Berkshire Hathaway company, has been experiencing substantial growth since its start just a few short years ago...and is anticipating even more growth to come! We are an internet-driven company that offers business insurance, such as workers' comp, liability, commercial auto and umbrella policies to small business owners across the country. We are looking for enthusiastic premium auditors (experienced or entry level) to join and grow with our team! The premium auditor will be responsible for conducting Worker's Compensation insurance audits. Because our company is engaged in several lines of insurance, the premium auditor may also be required to conduct audits for other lines of insurance, such as General Liability and Professional Liability (a.k.a. Errors and Omissions). The purpose of an audit is to determine the customer's actual insurance exposure and to process adjustments to ensure appropriate premiums are billed to the customer. To complete the audit, payroll records, tax filings, and other documents are requested from the customers and then analyzed. The premium auditor may then be required to interview the customer over the phone to obtain business operations, employee job duties, and other information that could potentially affect premiums. Once the audit is complete, the premium auditor will process the audit by inputting the audited exposures into our database. If the customer disputes the results of the audit, the premium auditor will address the customer's concerns and ensure that the customer was appropriately billed. Job Responsibilities Review and analyze payroll, tax, and accounting records to determine the appropriate premium base for a variety of insurance lines, including Worker's Compensation, General Liability, and Professional Liability (a.k.a. Errors and Omissions) Obtain descriptions of business operations, employee job duties, and other relevant information over the phone and through email Determine if proper insurance classification codes have been assigned to customer policies according to the state manuals and suggest class code changes when appropriate Adjust premiums based on state manual rules, such as officer wage adjustments, premium overtime credits, tip credits, etc. Complete audit worksheets using an Excel template and process the audit findings in our database Provide superior customer service to the policyholders throughout the audit process Resolve customer disputes regarding audit results Requirements Preferred Knowledge Required Qualifications: Proficient in Microsoft Excel and has an aptitude to learn other software applications Excellent oral and written communication skills Detail oriented with a high accuracy rate Strong critical thinking and organizational skills Ability to problem solve and use good judgment Strong reading comprehension skills to interpret and apply manual rules Self-motivated with excellent time management skills Desire to continuously learn Preferred Qualifications (not required) Bachelor's Degree in related field (finance, business, accounting) Associate's Degrees acceptable when paired with a strong score on the Wonderlic Test, a cognitive abilities assessment used to measure the cognitive ability and problem-solving aptitude of prospective employees (this will be sent to candidates after submission of their resume) Previous related work experience (Worker's Compensation, General Liability, and/or Professional Insurance) About Us bi Berk is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com) is a holding company with diversified interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through bi Berk.com will be underwritten by Berkshire Hathaway Direct Insurance Company ("BHDIC"), which is an AM Best rated A++ insurer. BHDIC is domiciled in Omaha, Nebraska. BHDIC and the team at bi Berk are focused on helping small business owners quickly and easily buy affordable insurance directly from a financially strong insurance company they can trust. BHDIC is excited to announce our comprehensive benefits package with some new and enhanced features for 2026 that include: Medical (PPO/HDHP), vision, disability, and life insurance. Enhanced dental plan with orthodontia coverage in addition to a standard plan. Generous PTO plan for all benefit-time eligible employees. Paid company holidays and 4 floating holidays. Paid parental leave. Employee Retirement Savings Plan/401(k) with company match and immediate vesting. Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs. Service Recognition Program that provides a monetary award to be used toward a vacation every 5 years of employment. Wellness Initiatives that include Fitness Center and Weight Watchers Reimbursement programs. Voluntary benefits that include accident, critical illness, and hospital indemnity. Employee discount and rewards program on travel, tickets, electronics, home, and more. In accordance with pay transparency laws and regulations, the following good faith compensation range estimate is being provided. The salary range for this position is $20.52 - 23.27 per hour. Final compensation will be based on candidate qualifications, geographic location, and other considerations permitted by law.
    $20.5-23.3 hourly 2d ago
  • Professional Liability Adjuster

    Berkshire Hathaway 4.8company rating

    Berkshire Hathaway job in Wilkes-Barre, PA

    Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett's Berkshire Hathaway group - one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide. Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company's success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path! Benefits: We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You'll be surprised by all we have to offer! Competitive compensation Healthcare benefits package that begins on first day of employment 401K retirement plan with company match Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays Up to 6 weeks of parental and bonding leave Hybrid work schedule (3 days in the office, 2 days from home) Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation) Tuition reimbursement after 6 months of employment Numerous opportunities for continued training and career advancement And much more! Responsibilities The Professional Liability Adjuster is responsible for conducting office investigations and adjusting Professional Liability and Error & Omission (E&O), Employment Practices Liability Insurance (EPLI), and Directors & Officers (D&O) Liability claims. The Adjuster is also responsible for, but not limited to: Investigating losses and identifying coverage issues across Professional Liability, E&O, EPLO, and D&O lines Obtaining and reviewing evidence, reports, and medical records Establishing damages and reserves Processing payments Taking statements from insured's, claimants, and witnesses Participating in Mediations Qualifications Active attorney license with at least 5 years of professional liability experience Prior experience adjusting Professional Liability, E&O, EPLI, and D&O claims Experience with Legal Malpractice preferred Active Adjuster license is preferred Strong understanding of employment law and corporate governance as it relates to EPLI and D&O exposures Excellent written and verbal communication skills Strong organizational and computer skills Excellent time management skills with the ability to prioritize
    $42k-52k yearly est. Auto-Apply 22h ago
  • Data Engineer

    Berkshire Hathaway 4.8company rating

    Berkshire Hathaway job in Wilkes-Barre, PA

    Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett's Berkshire Hathaway group - one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide. Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company's success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path! Benefits: We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You'll be surprised by all we have to offer! Competitive compensation Healthcare benefits package that begins on first day of employment 401K retirement plan with company match Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays Up to 6 weeks of parental and bonding leave Hybrid work schedule (3 days in the office, 2 days from home) Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation) Tuition reimbursement after 6 months of employment Numerous opportunities for continued training and career advancement And much more! Responsibilities We are hiring a hands-on senior level Data Engineer to build trustworthy, well governed data products and turn them into insights that drive underwriting, claims, product, distribution, and operations for the organization. You will collaborate directly with business leaders to translate questions into curated datasets, intuitive Power BI models, analytic insights and clear narratives that influence decisions. You'll context switch comfortably between data & analytic engineering and meeting with business stakeholders to understand their processes and needs. Key Responsibilities: Collaborate closely with cross-functional teams; including Underwriting, Product, Claims, Finance, and Distribution/Operations- to transform business questions into clearly documented requirements and actionable data solutions. Model and publish curated, analysis ready datasets, semantic models in Power BI or analytics delivery that illuminate small commercial metrics. Continuously learn and expand business knowledge to proactively produce automated analytic solutions to business challenges. Design, develop, and maintain scalable ELT/ETL pipelines and lakehouse structures in Microsoft Fabric; Follow platform standards, optimize for performance, reliability, and cost. Follow and implement documentation standards, governance and data quality controls across datasets. Use Azure DevOps (ADO) for CI/CD and version control (branching, pull requests, release pipelines) to harden delivery and improve repeatability. Document technical architecture and workflows with clear diagrams and runbooks to accelerate onboarding and reduce operational risk. Qualifications Qualifications: Bachelor's degree in computer science, information technology, or a related field. 5-10 years of experience in data engineering or a related role within the P&C insurance space Proficiency in Microsoft Fabric a significant plus. Exposure to Azure DevOps (ADO) and CI/CD practices. Strong SQL, Python and data modeling skills. Experience with cloud platforms, preferably Azure. Excellent problem-solving and analytical skills. Strong communication and collaboration abilities. Preferred Skills: Experience with big data technologies such as Hadoop, Spark, or Databricks. Knowledge of data warehousing concepts and tools. Familiarity with programming languages such as Python or Scala. Understanding of data security and compliance requirements. *Applicants must be authorized to work in the U.S. without current or future sponsorship* Salary Range: $100,000 - $160,000. The annual base salary range posted represents a broad range of salaries around the U.S. and is subject to many factors including but not limited to credentials, education, experience, geographic location, job responsibilities, performance, skills and/or training. The successful candidate is expected to work in one of our offices 3 days per week and also be available for travel as required.
    $100k-160k yearly Auto-Apply 4d ago

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