Berkshire Hathaway Specialty Insurance jobs in Boston, MA

Who are we? A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway's insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character. We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty, and specialty lines insurance company in the world? Learn more about our unique culture and history. Job Opportunity: Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for an experienced Multi-Line Senior Claims Examiner to join our dynamic Claims team. The examiner will be responsible for handling of specialty lines claims and management oversight of TPA claims as well as some handling of individual claim files, collaborating with underwriters throughout the claims process and marketing BHSI Claim Service to customers. We are seeking candidates with a high level of technical skill, as well as excellent communication and interpersonal skills. The position will be based in either our New York, Boston or Atlanta office. Duties & Responsibilities: Responsible for the oversight, managing and adjusting of primary and TPA claims to include; commercial auto, general casualty, errors & omission, accident & health, homeowner and commercial property claims. Ensure high level of customer service and technical claim file quality. Duties include proactive handling of claims from first notice of loss through ultimate resolution, working and advising internal partners on claims, developing a plan of action for ultimate resolution, obtaining budgets and meeting with clients and brokers. Perform audits of TPA claims. Process monthly funding for TPA accounts. Provides outstanding customer service and works well with the insured, broker and TPA in the handling and adjudication of claims. Analyze and draft coverage letters as appropriate and communicates coverage positions effectively. Conducts, coordinates, and proactively directs investigation, defense and settlement of claims. Directs and closely monitors assignments to experts and defense counsel. Evaluates information on coverage, liability, and damages to determine the extent of exposure to the insured and the company. Drafts reports, sets reserves within authority or make claim recommendations concerning reserve changes. Travels to audits, conferences, mediations, and trials as necessary Qualifications, Skills, and Experience: 5+ years of multi-line claim handling experience or matching equivalency; and be able to demonstrate technical competence in the handling of specialized program claims. College degree preferred. Ability to work independently and assimilate learning materials on many different subjects from various sources. Excellent interpersonal communications and negotiation skills. Ability to work in a team environment. Should have technical competence in all aspects of multi-line claims with particular emphasis on customer service. Experience in handling and adjusting claims in all 50 states and possess required licenses. BHSI Offers: A competitive package and exciting growth opportunities for career-oriented teammates. A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders. A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework. Benefits that support your life and well-being, which include: Comprehensive Health, Dental and Vision benefits Disability Insurance (both short-term and long-term) Life Insurance (for you and your family) Accidental Death & Dismemberment Insurance (for you and your family) Flexible Spending Accounts Health Reimbursement Account Employee Assistance Program Retirement Savings 401(k) Plan with Company Match Generous holiday and Paid Time Off Tuition Reimbursement Paid Parental Leave The base salary range for this position is $70,000 to $90,000, along with annual bonus eligibility. Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates - both their capabilities and character - as demonstrated by our amazing culture. NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.

Who are we? A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway's insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character. We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty, and specialty lines insurance company in the world? Learn more about our unique culture and history. Job Opportunity: Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for an experienced IT Quality Assurance professional to join our Boston-based Information Technology Team. BHSI provides commercial property, casualty, healthcare professional liability, surety, executive, and professional lines insurance to global customers. We are creating and supporting multiple complex applications within BHSI and are seeking candidates with Enterprise Application IT experience. An ideal candidate will have hands-on experience testing on the Duck Creek platform and a strong background in commercial P&C insurance underwriting or claims IT experience. Candidate should be very interested in solving hard problems and providing testing solutions, enjoy a multicultural environment, and bring creative energy to their work. The Quality Assurance Analyst role is accountable for engaging business users and IT team members throughout the lifecycle of projects and supporting releases to production. In this role, you will actively engage and work with onsite and offshore consulting partners in executing our Quality Assurance activities. Duties & Responsibilities: Play a hands-on role in system integration & regression testing for key initiatives (test planning, design, execution, defect management, and reporting). Participate in the overall test planning and execution for any given release or project. In-depth requirements and user stories analysis, devising detailed test scenarios for effective execution. Engage with business analyst teams to understand new requirements and collaborate with developer teams to actively troubleshoot bugs. Collaborate with peers and management to develop process standards and/or enhancements to prevent the re-occurrence of defects/bugs. Engage directly with business users during User Acceptance Testing to facilitate validation and troubleshoot user feedback. Work closely with onsite analysts and offshore testing partners to develop and execute test cases. Qualifications, Skills, and Experience: Minimum of 4 years IT Quality Assurance experience or experience in a similar field. Experience in QA roles supporting complex systems development or packaged software implementation efforts. Hands-on style with strong problem-solving abilities and a keen attention to detail. Strong conceptual thinking skills, creativity, and flexibility. Excellent verbal and written communication skills and the ability to interact professionally with diverse executives, subject matter experts, and vendor resources. A strong understanding of the E2E software development process and system development lifecycle, including E2E testing. Highly organized and able to prioritize and track multiple deliverables. Experience working in Agile or waterfall projects. Team collaboration: within QA, the broader IT team, and internal business stakeholders. Knowledge of defect management tools such as Jira, DevOps, Quality Center, or any other defect tool. Preferred Qualifications: Knowledge in creating and maintaining an automated test suite, including UI and API, is a plus. Some business background in Commercial P&C Insurance Underwriting or Claims functions is an advantage. Prior experience with the Duck Creek Platform or equivalent P&C system is an advantage. ISO expertise is a plus. BHSI Offers: A competitive package and exciting growth opportunities for career-oriented teammates. A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders. A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework. Benefits that support your life and well-being, which include: Comprehensive Health, Dental and Vision benefits Disability Insurance (both short-term and long-term) Life Insurance (for you and your family) Accidental Death & Dismemberment Insurance (for you and your family) Flexible Spending Accounts Health Reimbursement Account Employee Assistance Program Retirement Savings 401(k) Plan with Company Match Generous holiday and Paid Time Off Tuition Reimbursement Paid Parental Leave The base salary range for this position in Boston is $80,000 to $115,000, along with annual bonus eligibility. Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates - both their capabilities and character - as demonstrated by our amazing culture. NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.

Who are we? A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway's insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character. We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world? Learn more about our unique culture and history. Job Opportunity: Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity to lead our Global Technology Service Desk. We are seeking an accomplished and experienced IT Service Delivery Manager with a demonstrated history of supporting global organizations, and a strong commitment to customer service and effective leadership, to join our Global Digital Services team based out of our Stevens Point, WI or Boston, MA office locations. This role entails comprehensive oversight of all Global Technology Service Desk operations and is integral to the development and continuous improvement of service desk policies, procedures, documentation, and best practices. The successful candidate will manage IT delivery across multiple regions, supervising both BHSI and contracted personnel based in Boston, MA and India. The preferred candidate will have proven expertise in IT service management, team leadership, enterprise technologies, and client engagement on a global scale. As part of the Global Digital Services leadership team, this individual will contribute to defining support strategies for our cloud infrastructure, application monitoring, incident and problem management, and IT service management frameworks. Duties & Responsibilities: You will be leading a team of approximately 40 people both on and offshore, helping us grow our talent and skillsets. You will be responsible for the overall development of the team, including recruiting, effective onboarding, and training of new teammates. Lead the efforts to continuously improve the quality of service delivered by our Tech Service Desk Leverage ITSM & ITIL frameworks to refine support processes, metrics, and end-user communication approaches Oversee the process by which work is assigned and tracked for the team, ensuring proper ticket engagement Own the day-to-day responsibilities associated with our asset management process to track and control corporate IT assets while keeping the inventory evergreen Drive new approaches for monitoring and alerting on the health of our infrastructure and application platforms Work with application teams to refine approaches to proactively understand status and trends Act as a knowledgeable escalation path for front-line technology support engineers to route incidents to the appropriate SME Manage our processes for tracking tickets and work with peers to collaboratively see requests and incidents to a timely resolution Manage our service vendor relationship and the associated production Service Level Agreements, actively engage with service vendors to triage and resolve issues Create a strategy for streamlining and process improvement by analyzing service requests for trends Build and maintain strong relationships with internal teams, senior leadership, and technical resources throughout the organization to understand business needs and drive service excellence Provide coaching, mentoring, and promote career and skill development for service desk engineers to grow their knowledge Qualifications, Skills and Experience: Minimum of five years of experience in delivering and overseeing IT Service organizations Expertise in ITIL framework or other industry-recognized service management methodologies Strong technical background with desire and ability to be hands-on while leading a diverse team Extensive familiarity of IT infrastructure, hardware, software, Microsoft platforms, cloud resources, network systems and end-user peripherals Apply a detail-oriented observation focus, show logical thinking skills and an analytical mindset Proven troubleshooting and problem-solving abilities Experience supervising teams of local and offshore consultant resources as one, unified team Quickly assess and understand the business use of the systems platform implemented Excellent communication and interpersonal skills, proficient at working with a global user base Hands-on, collaborative style with strong problem-solving abilities Ability to professionally present ideas to all technical levels based on the audience Think strategically while driving day-to-day operations ensuring alignment with company culture and objectives BHSI Offers: A competitive package and exciting growth opportunities for career-oriented teammates. A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders. A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework. Benefits that support your life and well-being, which include: Comprehensive Health, Dental and Vision benefits Disability Insurance (both short-term and long-term) Life Insurance (for you and your family) Accidental Death & Dismemberment Insurance (for you and your family) Flexible Spending Accounts Health Reimbursement Account Employee Assistance Program Retirement Savings 401(k) Plan with Company Match Generous holiday and Paid Time Off Tuition Reimbursement Paid Parental Leave The base salary range for this position in Stevens Point, WI is $75,000 to $120,000, along with annual bonus eligibility. For the position based in Boston, MA, the base salary range is $80,000 to $125,000 along with annual bonus eligibility. Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates - both their capabilities and character - as demonstrated by our amazing culture. NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.

Who are we? A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway's insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character. We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world? Learn more about our unique culture and history. Job Opportunity: BHSI is seeking an analytical and technically minded, passionate Engineer or Senior Engineer with expertise in wind vulnerability assessment and risk modeling to join our Catastrophe Engineering and Analytics (CAT E&A) team. CAT E&A is an innovative and versatile technical team conducting catastrophe risk evaluations, developing independent solutions and models, and providing quantitative insured loss metrics that inform underwriting decisions. The successful candidate will join the team responsible for conducting research and developing solutions for catastrophe risk assessment and should have strong research and development experience with catastrophe models or other risk assessment tools. Primary duties will involve research and development of internal views for hurricane wind risks. Contributions include undertaking wind and other perils risk evaluation using vendor models and internal models, assisting with individual underwriting decisions, and performing risk accumulation analyses. We welcome applicants at both the Engineer and Senior Engineer levels. Title and responsibilities will be commensurate with experience, education, and qualifications. The role can be based in our San Ramon, CA, Boston, MA, or Atlanta, GA office. Duties & Responsibilities: Conduct research on wind vulnerability of buildings and other structures for the development of internal catastrophe models. Conduct global wind risk evaluation using vendor models and internal models. Explain wind risk modeling concepts and results to underwriters to inform risk underwriting decisions. Conduct periodic training for underwriters. Work with our team to incorporate BHSI's view of risk into catastrophe modeling tools and platform. Contribute to all aspects of natural catastrophe analytics. Qualifications, Skills and Experience: PhD degree in Civil or Wind Engineering, or related discipline Strong understanding of wind engineering and design of buildings and other structures for wind. Previous catastrophe modeling and wind vulnerability assessment experience is a plus Knowledge of probability and statistics. Strong programming skills (e.g., R, Python, MATLAB, SQL) Proficiency in geospatial analytics Strong written and verbal communication skills Highly motivated, detail oriented, and team player BHSI Offers: A competitive package and exciting growth opportunities for career-oriented teammates. A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders. A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework. Benefits that support your life and well-being, which include: Comprehensive Health, Dental and Vision benefits Disability Insurance (both short-term and long-term) Life Insurance (for you and your family) Accidental Death & Dismemberment Insurance (for you and your family) Flexible Spending Accounts Health Reimbursement Account Employee Assistance Program Retirement Savings 401(k) Plan with Company Match Generous holiday and Paid Time Off Tuition Reimbursement Paid Parental Leave The base salary range for this position is $110,000 to $150,000, along with annual bonus eligibility. Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates - both their capabilities and character - as demonstrated by our amazing culture. NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.

Who are we? A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway's insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character. We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world? Learn more about our unique culture and history. Job Opportunity: Berkshire Hathaway Specialty Insurance (BHSI) is offering an exciting opportunity for an Experienced Duck Creek Developer to join the IT underwriting team. In this role, you will define and review technical requirements for Duck Creek applications, including rating, forms, integrations, and page builder functionalities. Additionally, you will provide insights on maintaining and improving performance and quality. Furthermore, you will mentor junior developers and collaborate with delivery leads to ensure the delivery of products that surpass our business customers' expectations within the underwriting vertical. Duties & Responsibilities: Lead a team responsible for overseeing deliveries, design, development, and deployment. Independently craft code for Agile stories of high complexity across diverse platforms. Work closely with the quality assurance team to contribute to test automation efforts. Tasks involving development and design for Policy development, encompassing Duck Creek Manuscripts, Inheritance modeling, User Admin setup, Skins configuration, XSLT transforms, and SQL Database queries and procedures. Identify, debug, and resolve high-complexity bugs or issues independently, pinpointing the root cause and implementing fixes. Adhere to development standards and proficiently present technical solutions during code reviews with fellow developers. Collaborate closely with technical resources to interpret and translate business requirements into solution designs. Actively engage in the analysis, configuration, and programming activities supporting our business systems. Develop the ability to collaborate across all organizational levels, effectively communicating and engaging with diverse teammates. Qualifications, Skills and Experience: Demonstrated 8 years of professional expertise in software development and/or software architecture. 5+ years of adeptness in Duck Creek Policy admin system, Author, Page builder, with a comprehensive understanding of underwriting, rating, insurance rules, and forms; Experience with Duck Creek policy platform version 8.x is a plus. Exhibited 5+ years of proficiency in leading and managing intricate systems projects. Displayed 5+ years of hands-on experience using P&C insurance software applications. Effective written and verbal communication skills. Strong competency with MS Office Applications. Experience in leading Waterfall and Agile software delivery models Strong interpersonal skills and the ability to work in a team environment as well as independently. All candidates must have permanent work authorization in the United States. BHSI Offers: • A competitive package and exciting growth opportunities for career-oriented teammates • A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates and our other stakeholders • A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework. NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization

Under moderate supervision, the Workflow Systems Configuration Analyst I is responsible for working with business teams in defining and maintaining Windward Workflow configuration, including queues, reject codes, reject actions and pends, key words, suspend reasons, RFS codes, holds, queue security, and other configuration data that drives claims processing. The Workflow Systems Configuration Analyst I is also responsible for defining and maintaining system reference, global system settings and building bulk data loads for other configuration data such as fees and client data, and ensuring proper use of core systems functionality in alignment with corporate goals. Consults with operations, business implementation and IT development teams to understand the impact of functional changes to systems configuration, assists in developing system solutions, and debugs system issues. The Workflow Systems Configuration Analyst I understands business problems and/or requirements, recommends solutions to meet/solve those requirements using existing system functionality and provides excellent support to UM, Claims Operations, Underwriting, and Dental Management and other operational departments to enable them to best serve our customers. JOB RESPONSIBILITIES: Works with UM, Claims Operations, Underwriting, and Dental Management and/or other operational teams in the implementation of new business and other enterprise projects involving the Workflow configuration of our dental systems, including aspects of client configuration. Manages and maintains configuration data required for core claims processing system settings. Troubleshoots, researches, and corrects assigned tickets/issues that may be related to system configuration, in order to determine root causes including process and validation gaps, training, system defects, etc. Translates client requirements into solutions using core systems configuration settings. Works with IT systems analysts and developers in order to help solve system defects, providing subject matter expert input into use cases, as well as supporting testing of new system functionality or hotfixes related to Workflow and Client systems configuration. Understand, specify, test, and approve relational database scripts designed by configuration development resources. Manage and specify user interface requirements for effective configuration management. Ensures accuracy of system configuration pre and post implementation Ability to define and generate test plans for new configuration settings and systems coding Supports total quality and continuous improvement by recommending standards, procedures and process improvements. Working with Client Configuration, customers, vendors and management, analyzes requirements against current system functionality, develops and deploys proposed solutions to business requirements of moderate complexity. Works closely with internal departments and operations management to streamline systems processes. Maps coding and temporary/pre-production data to build SQL scripts and relationship statements and maintain configuration data. Consults on system/technical aspects of new business implementations and core system enhancements, as they relate to Client configuration as assigned. Adhere to DentaQuest business processes. Other duties as assigned. Job Description Under moderate supervision, the Workflow Systems Configuration Analyst I is responsible for working with business teams in defining and maintaining Windward Workflow configuration, including queues, reject codes, reject actions and pends, key words, suspend reasons, RFS codes, holds, queue security, and other configuration data that drives claims processing. The Workflow Systems Configuration Analyst I is also responsible for defining and maintaining system reference, global system settings and building bulk data loads for other configuration data such as fees and client data, and ensuring proper use of core systems functionality in alignment with corporate goals. Consults with operations, business implementation and IT development teams to understand the impact of functional changes to systems configuration, assists in developing system solutions, and debugs system issues. The Workflow Systems Configuration Analyst I understands business problems and/or requirements, recommends solutions to meet/solve those requirements using existing system functionality and provides excellent support to UM, Claims Operations, Underwriting, and Dental Management and other operational departments to enable them to best serve our customers. JOB RESPONSIBILITIES: Works with UM, Claims Operations, Underwriting, and Dental Management and/or other operational teams in the implementation of new business and other enterprise projects involving the Workflow configuration of our dental systems, including aspects of client configuration. Manages and maintains configuration data required for core claims processing system settings. Troubleshoots, researches, and corrects assigned tickets/issues that may be related to system configuration, in order to determine root causes including process and validation gaps, training, system defects, etc. Translates client requirements into solutions using core systems configuration settings. Works with IT systems analysts and developers in order to help solve system defects, providing subject matter expert input into use cases, as well as supporting testing of new system functionality or hotfixes related to Workflow and Client systems configuration. Understand, specify, test, and approve relational database scripts designed by configuration development resources. Manage and specify user interface requirements for effective configuration management. Ensures accuracy of system configuration pre and post implementation Ability to define and generate test plans for new configuration settings and systems coding Supports total quality and continuous improvement by recommending standards, procedures and process improvements. Working with Client Configuration, customers, vendors and management, analyzes requirements against current system functionality, develops and deploys proposed solutions to business requirements of moderate complexity. Works closely with internal departments and operations management to streamline systems processes. Maps coding and temporary/pre-production data to build SQL scripts and relationship statements and maintain configuration data. Consults on system/technical aspects of new business implementations and core system enhancements, as they relate to Client configuration as assigned. Adhere to DentaQuest business processes. Other duties as assigned. Required Experience BS or equivalent and 2 - 4 years work experience in health or dental insurance, computer sciences or related field, or equivalent combination Demonstrates strong analytical skills with a working knowledge of the business in order to effectively translate business needs to process and system functionality Excellent interpersonal skills Intermediate level experience using MSOffice applications, including SharePoint Excellent oral and written communication skills Shows initiative to learn more and take on more challenges General working knowledge of SQL Server Transact SQL and database concepts and able to write SQL queries of low to intermediate complexity. Strong orientation to detail and problem solving ability Strong organizational and prioritization skills. Skills & Requirements Required Experience BS or equivalent and 2 - 4 years work experience in health or dental insurance, computer sciences or related field, or equivalent combination Demonstrates strong analytical skills with a working knowledge of the business in order to effectively translate business needs to process and system functionality Excellent interpersonal skills Intermediate level experience using MSOffice applications, including SharePoint Excellent oral and written communication skills Shows initiative to learn more and take on more challenges General working knowledge of SQL Server Transact SQL and database concepts and able to write SQL queries of low to intermediate complexity. Strong orientation to detail and problem solving ability Strong organizational and prioritization skills.

The Business Optimization Analyst plays a key development role in managing business needs including business solutions, test support, operational readiness and business efficiencies to assist in reduced operational costs and efficiency gains. Works as a liaison with the business, IT and other PMO team members to ensure the design, management, execution and reporting of all project requirements and solutions meets the business and project expectations. The Business Optimization Analyst understands business functionality, problems and opportunities in the context of the requirements and recommends solution opportunities that enable the organization to achieve its goals. The Business Optimization Analyst works on critical business processes and needs and ensures the solutions delivered are accepted by the business and that the business is operationally ready to manage the steady state of the new functionality post implementation. PRIMARY JOB RESPONSIBILITIES: Working with various business groups and management analyzes detailed business requirements and business processes and assists in validating proposed solutions/process changes to ensure they meet the expectations of our business initiatives. Understands release scope and provides manager high level milestones for projects assigned. Ensures representation of the business at all requirements and system development/solution meetings to support the end users and ensures all areas of functionality are considered and scope of system changes/process requirements documented meets the needs of the business liaisons for test development and execution. Organizes, facilitates and ensures milestone deliverables for all business meetings related to readiness and to ensure critical participation and documentation of all decisions related to project and process scope. Manages to project timelines and provides status updates including updated materials for weekly business and team reviews. Ensures complete business scenarios are developed for each release and project and ensures business success criteria is documented and business acceptance is elicited. Coordinates the dependencies required for test scenarios required by the business and IT. Manages the implementation of test plans, validates documented results are accurate and has received business approval to ensure a quality product is approved for implementation. Provides test support by designing and assisting in the execution of test scenarios for enhanced or new functionality and ensures all components of the testing are complete and accurate. Tracks and manages defects impacting testing. Engages the business and participates in troubleshooting and research of system defects or other gaps and ensures fixes are fully tested. Drives standards, procedures and process improvements for the Business End User Teams as a result of the Operational Readiness efforts. Working with the business, identifies and develops process improvement opportunities for the projects. Validates business readiness for implementation including requirements validation, test execution, business acceptance, testing, training, implementation and post implementation efforts to ensure the business can manage the steady state of all new functionality and processes post implementation. Other duties as assigned. The Business Optimization Analyst plays a key development role in managing business needs including business solutions, test support, operational readiness and business efficiencies to assist in reduced operational costs and efficiency gains. Works as a liaison with the business, IT and other PMO team members to ensure the design, management, execution and reporting of all project requirements and solutions meets the business and project expectations. The Business Optimization Analyst understands business functionality, problems and opportunities in the context of the requirements and recommends solution opportunities that enable the organization to achieve its goals. The Business Optimization Analyst works on critical business processes and needs and ensures the solutions delivered are accepted by the business and that the business is operationally ready to manage the steady state of the new functionality post implementation. PRIMARY JOB RESPONSIBILITIES: Working with various business groups and management analyzes detailed business requirements and business processes and assists in validating proposed solutions/process changes to ensure they meet the expectations of our business initiatives. Understands release scope and provides manager high level milestones for projects assigned. Ensures representation of the business at all requirements and system development/solution meetings to support the end users and ensures all areas of functionality are considered and scope of system changes/process requirements documented meets the needs of the business liaisons for test development and execution. Organizes, facilitates and ensures milestone deliverables for all business meetings related to readiness and to ensure critical participation and documentation of all decisions related to project and process scope. Manages to project timelines and provides status updates including updated materials for weekly business and team reviews. Ensures complete business scenarios are developed for each release and project and ensures business success criteria is documented and business acceptance is elicited. Coordinates the dependencies required for test scenarios required by the business and IT. Manages the implementation of test plans, validates documented results are accurate and has received business approval to ensure a quality product is approved for implementation. Provides test support by designing and assisting in the execution of test scenarios for enhanced or new functionality and ensures all components of the testing are complete and accurate. Tracks and manages defects impacting testing. Engages the business and participates in troubleshooting and research of system defects or other gaps and ensures fixes are fully tested. Drives standards, procedures and process improvements for the Business End User Teams as a result of the Operational Readiness efforts. Working with the business, identifies and develops process improvement opportunities for the projects. Validates business readiness for implementation including requirements validation, test execution, business acceptance, testing, training, implementation and post implementation efforts to ensure the business can manage the steady state of all new functionality and processes post implementation. Other duties as assigned. Required Experience BS degree or equivalent and 2-4 years work experience in the Health Care/Dental Insurance Industry or equivalent combination. Working knowledge of SDLC methodologies. Understanding of project management principles and deliverables. Possesses an understanding in the areas of application functionality. Understands how various systems and applications function to support business objectives. Strong experience using MSOffice tools; working experience with visio and MS Project Manager strongly desired. Demonstrates key analytical skills with a strong working knowledge of the business in order to effectively validate business needs, validate solutions and prepare the business for implementations. Experience working in cross functional team projects. Excellent problem solving ability. Demonstrated Critical thinking skills. Ability to manage multiple tasks with minimal supervision. Excellent organization and prioritization skills. Strong oral and written communication skills. Shows initiative to learn more and take on more challenges. Skills & Requirements Required Experience BS degree or equivalent and 2-4 years work experience in the Health Care/Dental Insurance Industry or equivalent combination. Working knowledge of SDLC methodologies. Understanding of project management principles and deliverables. Possesses an understanding in the areas of application functionality. Understands how various systems and applications function to support business objectives. Strong experience using MSOffice tools; working experience with visio and MS Project Manager strongly desired. Demonstrates key analytical skills with a strong working knowledge of the business in order to effectively validate business needs, validate solutions and prepare the business for implementations. Experience working in cross functional team projects. Excellent problem solving ability. Demonstrated Critical thinking skills. Ability to manage multiple tasks with minimal supervision. Excellent organization and prioritization skills. Strong oral and written communication skills. Shows initiative to learn more and take on more challenges.

A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway's insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character. Berxi is the Small Commercial team within BHSI. We're all about driving digital innovation in the Small Commercial Insurance space and are focused on leveraging technology to make insurance simple and affordable for professionals and small businesses. If you constantly strive for excellence and want to work with a collaborative, fast paced and energetic team - then Berxi is for you. We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world? Learn more about our unique culture and history. Job Opportunity: Berkshire Hathaway Specialty Insurance (BHSI) is seeking an experienced Engineering Manager to join its Berxi team in Boston. In this pivotal leadership role, you will shape the strategic evolution of Berxi's direct-to-customer Digital Platform by guiding multiple engineering teams and Principal Engineers in the design and delivery of scalable, cloud-native solutions that support the needs of a fast-growing insurance business. Rather than being hands-on in coding, you will focus on engineering execution, technical leadership, and organizational enablement-setting vision, aligning priorities, and ensuring teams have the resources and clarity to succeed. Partnering closely with Product, Architecture, Program Management, and Customer Experience, you will drive collaboration across disciplines to deliver secure, reliable, and intuitive customer experiences. The ideal candidate thrives in a fast-paced, Agile environment, demonstrates strong leadership and strategic thinking, and values empowering technical leaders, fostering innovation, and building high-performing teams that deliver meaningful business outcomes. Duties and Responsibilities: Provide thought leadership and technical guidance, enabling teams to deliver scalable, cloud-native solutions aligned with SPRINT and business goals. Serves as the direct manager of five engineers, including Principal and Senior Engineers. Accountable for their capacity planning, career development, growth strategy, performance management, and ongoing coaching. Lead, coach, and mentor multiple engineering teams, fostering a culture of excellence, collaboration, and continuous learning Empower Tech Leads by minimizing administrative overhead and supporting cross-team dependencies and external partnerships. Partner with Product, Program, and Business stakeholders to translate requirements into actionable engineering plans. Champion Agile best practices, driving accountability, removing blockers, and promoting a high-performance environment. Support career development and growth for engineers through regular feedback, coaching, and development opportunities. Ensure teams adhere to enterprise architecture principles, cybersecurity protocols, and regulatory requirements. Oversee the software development lifecycle, emphasizing test-driven development, secure coding, and maintainability. Promote adoption of modern frameworks, tools, and practices that enhance development velocity and operational resilience. Communicate technical strategies and architectural decisions to leadership and stakeholders. Proactively identify and resolve team and system bottlenecks, driving continuous improvement initiatives. Develop and maintain documentation for team processes, workflows, and operational procedures. Foster an inclusive, empowered engineering environment where every teammate can contribute and be recognized. Work closely with Berxi's Head of Architecture in system design, solutioning, observability, monitoring, and Developer Experience (DevEx) initiatives, leveraging platform and enablement team opportunities. Stand up and support a 24x7 production support team dedicated to observability and monitoring, ensuring robust support for customer-facing applications. Ensure production support processes are tightly integrated with engineering and platform teams for rapid issue resolution and continuous improvement. Focus on engineering execution and technical leadership, while Program Management drives risk mitigation, project scope, time, and cost management. Partner with Scrum Masters (who report to Program Managers) to support Sprint ceremonies, retrospectives, velocity tracking, and Sprint updates, ensuring engineering teams are set up for success. Qualifications, Skills, and Experience: 12+ years of progressive experience in software engineering, with at least 3 years in a leadership or management role. Proven track record of managing multiple engineering teams and delivering enterprise-grade, cloud-native solutions. Experience mentoring, coaching, and developing engineers and Tech Leads. Strong understanding of Agile methodologies, Sprint planning, and team dynamics. Technical proficiency in modern programming languages (e.g., Golang, Java, C#) and front-end frameworks (React, Vue.js) is a plus. Deep knowledge of cloud platforms (AWS preferred), microservices architecture, and event-driven systems. Familiarity with CI/CD practices, DevOps, and observability tooling. Excellent communication, collaboration, and stakeholder management skills. Ability to align technical solutions with strategic business objectives. Experience in the Property & Casualty Insurance domain is a plus, but not required. Self-motivated, adaptable, and team-focused, with a strong sense of ownership and commitment to high-quality outcomes. Demonstrated experience or exposure to platform engineering, security and compliance frameworks, and incident management practices within enterprise environments. BHSI Offers: A competitive package and exciting growth opportunities for career-oriented teammates. A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders. A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework. Benefits that support your life and well-being, which include: Comprehensive Health, Dental and Vision benefits Disability Insurance (both short-term and long-term) Life Insurance (for you and your family) Accidental Death & Dismemberment Insurance (for you and your family) Flexible Spending Accounts Health Reimbursement Account Employee Assistance Program Retirement Savings 401(k) Plan with Company Match Generous holiday and Paid Time Off Tuition Reimbursement Paid Parental Leave The base salary range for this position in Boston is $170,000 to $200,000, along with annual bonus eligibility. Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates - both their capabilities and character - as demonstrated by our amazing culture. NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.

Who are we? A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway's insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character. We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world? Learn more about our unique culture and history. Job Opportunity: Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for an experienced Human Resources Generalist, who is driven, passionate, and ready to roll up their sleeves, to join our business facing, customer service oriented, Boston based HR Team. This is a great opportunity for someone who thrives in a fast-paced environment, is self-motivated with a can-do attitude, has a high degree of care and excellence in all things they do, and wants to further develop their skills to grow their HR career through involvement in all areas of human resources in a true generalist capacity. As part of the North America HR Team, this role will be responsible for managing multiple areas of Human Resources support and administration, inclusive of the teammate onboarding experience, full management of the teammate life cycle, payroll and benefits support, and talent acquisition administrative support. You will play a key role in ensuring the seamless execution of HR processes, delivering a high-touch, positive experience for candidate and teammates, and will be the first point of call for all teammate inquiries, with a high degree of customer care, escalating issues as they arise. The ideal candidate is initiative-taking, highly organized, detail-oriented, and passionate about supporting people and fostering a positive workplace culture. Duties & Responsibilities: Responsible for delivering dynamic new hire onboarding experience and facilitating weekly New Hire orientation focused on BHSI culture & values Support and management of the full teammate life cycle, offer to acceptance, new hire onboarding, teammate changes, promotions and compensation adjustments, organizational updates, and off-boarding: Creation & delivery offer letters, initiating, and monitoring background checks, sharing onboarding information with managers and new joiners, and overseeing employment documentation verification (I9/E-Verify). Coordinating and processing all teammate changes inclusive of promotional and compensation adjustments and other general organizational updates Developing exit guides, notification of teammate departures and final pay determination and appropriate recording keeping Coordinate all aspects of our Benefits program for our North American teammates, gaining expert knowledge of our benefits, including: Help manage benefits changes for teammates Understand, answer, and help manage teammate questions and concerns with benefits questions related to health, dental, disability, life, and AD&D & 401K coverages Act as a liaison between teammates and benefit carriers: help resolve issues, get coverage clarification and act as an escalation point Benefit support inclusive of leave management, accommodations, and open enrollment Ensure data accuracy across HR systems through close partnership with Payroll and HR Operations. Coordinate and monitor quarterly payroll reporting needs, including PTO usage, overtime, and other ad hoc reports. Coordinate approvals and process tuition reimbursement requests under our tuition reimbursement program Ensure company compliance with federal, state, and local legal requirements in the U.S. Focus on operational excellence, gaining efficiencies, and process improvement Ownership of team collateral: including our HR Team page on the company intranet, teammate and manager guides, HR templates, orientation programming and accompaniments Opportunities to work on regional and global projects as needed to support the larger Human Resources People Agenda Qualifications, Skills and Experience: At least 7 years of progressive, well rounded Human Resources Generalist experience across all disciplines Hands-on benefits experience, coupled with administering and managing company paid and state funded leaves, a plus Property & Casualty insurance experience a plus Experience with ADP Workforce Now or other HRIS systems Advanced proficiency in Excel - experience and comfort creating and maintaining spreadsheets Excellent administrative and organizational skills, detail oriented and excellence focused Advanced communication skills including presentation & training facilitation experience Confidence, professionalism, discretion, and sound judgment Ability to collaborate, bring the team together, and influence others BHSI Offers: A competitive package and exciting growth opportunities for career-oriented teammates. A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders. A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework. Benefits that support your life and well-being, which include: Comprehensive Health, Dental and Vision benefits Disability Insurance (both short-term and long-term) Life Insurance (for you and your family) Accidental Death & Dismemberment Insurance (for you and your family) Flexible Spending Accounts Health Reimbursement Account Employee Assistance Program Retirement Savings 401(k) Plan with Company Match Generous holiday and Paid Time Off Tuition Reimbursement Paid Parental Leave NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.

At BHSI, we believe in empowering our customers to navigate a world full of uncertainty. Property and Casualty (P&C) Insurance plays a vital role in helping individuals and businesses manage risk by transferring potential financial losses to insurers. An insurer's IT department is essential, and enables the company to deliver reliable, responsive, and innovative insurance services. It supports critical systems that manage policy administration, claims processing, billing, and customer service-ensuring these functions run smoothly, securely, and at scale. IT also plays a vital role in maintaining regulatory compliance and protecting sensitive data through robust cybersecurity practices. Beyond technology, the IT team helps shape the company's culture by fostering collaboration, continuous learning, and a problem-solving mindset. It's a space where innovation is encouraged, and cross-functional partnerships thrive, making IT not just a support function but a key driver of business growth and transformation. Interns play a vital role at BHSI by bringing fresh perspectives, enthusiasm, and a willingness to learn. They help support ongoing projects, often assisting with tasks like troubleshooting, documentation, testing, and basic development work. This allows our teammates to focus on more complex initiatives while giving interns valuable hands-on experience. Interns also contribute to innovation by asking questions and challenging assumptions, which can lead to process improvements or new ideas. Importantly, internships serve as a pipeline for future talent, allowing companies to evaluate potential hires and build a workforce that's already familiar with their systems and culture. As an Information Technology Intern, you will gain exposure to enterprise systems that support policy administration, claims processing, and billing. BHSI IT interns work with modern technologies such as cloud platforms, databases, and development tools, while learning how IT enables regulatory compliance and data security. This position provides exposure to project management, data analytics, and cross-functional collaboration, offering a strong foundation in both technical skills and industry knowledge. BHSI is building a forever business, and we want you to consider being a part of it! Learn more about our unique culture and history. Job Opportunity: BHSI has exciting entry level opportunities to join our Boston office as an Information Technology Intern. During your 12-week, paid internship, you will participate in and contribute to project and operational work under the guidance of experienced IT professionals. If you have a passion for programming, project management, or analytics and data, we will identify projects to leverage these skills. In addition to learning about IT processes and how they support the Insurance Life Cycle (pricing a quote through to a claim), you will also learn about the insurance industry, and experience first-hand, the teamwork that it takes to deliver flexible, responsive solutions to our customers. Education, Skills and Experience: College concentration in one of the STEM disciplines or prior experience and demonstrated passion in an Information Technology role Analytical, problem solving and conceptual skills Ability to work as part of a team, as well as independently when needed Effective written and verbal communication skills Strong customer service skills preferably from past job or volunteer experience Ability to manage multiple priorities and manage time effectively in a fast-paced environment Experience with MS Office Applications All candidates must have permanent work authorization in the United States Ability to manage multiple priorities and manage time effectively in a fast-paced environment Experience with MS Office Applications, specifically MS Excel, including pivot tables, formulas and comparisons of data Strong focus, attention to detail and accuracy The base salary range for this position in Boston is from $25/hour - $28/hour; a candidate's salary is determined by their relevant skills and experience. We value our teammates - both their capabilities and character - as demonstrated by our amazing culture. NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.

Who are we? A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway's insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character. We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world? Learn more about our unique culture and history. Job Opportunity: Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for a Construction Professional Liability Underwriter with 5+ years of experience. Position based ideally in either New York, Boston, Plymouth Meeting, Chicago, San Francisco or Atlanta. We are seeking an individual who is hard working, intellectually curious, passionate and who is always striving towards excellence. Candidate must have the ability to work both independently and to collaborate with all levels and disciplines. Day to day responsibilities include expanding and developing new business opportunities through production and marketing calls with brokers and clients, prequalifying new business and utilizing underwriting acumen to identify and select sound construction professional risks. Duties & Responsibilities: Develop and grow the Construction Professional book of business which includes primary and excess, practice and project specific Contractors Professional and Protective Liability (CPPI) policy. Establish, develop, and expand broker and customer relationships nationwide. Work closely with underwriting, loss control, claims, and legal teams to evaluate risk and provide solutions to customers. Ability to work in a fast-paced environment, multi-task, and make quick decisions while maintaining underwriting integrity. Maintain a profitable renewal book. Travel up to 20% of the time. Qualifications, Skills and Experience: 5+ years design (A&E) and/or construction professional underwriting experience. Strong underwriting acumen. Existing regional wholesale and retail broker relationships and/or proven ability to develop same Ability to work within a team environment. Strong communication skills including advanced negotiation, communications and presentation experience. BS/BA Degree or equivalent experience. BHSI Offers: • A competitive package and exciting growth opportunities for career-oriented teammates. • A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates and our other stakeholders. • A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework. • Benefits that support your life and well-being, which include: Comprehensive Health, Dental and Vision benefits. Disability Insurance (both short-term and long-term). Life Insurance (for you and your family). Accidental Death & Dismemberment Insurance (for you and your family). Flexible Spending Accounts. Health Reimbursement Account. Employee Assistance Program. Retirement Savings 401(k) Plan with Company Match. Generous holiday and Paid Time Off. Tuition Reimbursement. Paid Parental Leave. The base salary range for this position is $125,000 to $235,000 , along with annual bonus eligibility. Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates - both their capabilities and character - as demonstrated by our amazing culture. NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.

Who are we? A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway's insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character. We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world? Learn more about our unique culture and history. Job Opportunity: BHSI has an exciting opportunity for an OnBase Systems Engineer to join their Technology Team supporting the creation, administration and maintenance of multiple workflows supporting the organization. BHSI is leveraging Hyland's OnBase for its global document repository and is looking to expand our use of the product to enhance its Workflow and WorkView solutions to support our Global Claim and Underwriting operational needs. The ideal candidate will be based out of our Boston, Chicago, or Atlanta office and will be an experienced solution developer with deep electronic document management experience, Workflow and WorkView development skills. Duties & Responsibilities: Administration, Configuration, and Maintenance of document routing workflows to facilitate automation Workflow and WorkView solution administration, design, development and deployment Code migrations and environment maintenance Technical project and program management Reporting and Dashboard Design Participate in business ideation, problem solving and solutioning, and Strategic Planning sessions Participate in business requirements sessions Qualifications, Skills and Experience: 5+ years experience in Workflow Creation and Administration 5+ years experience in WorkView design Hyland OnBase Advanced Certified Workflow Administrator - OACWA a plus Hyland OnBase Work View Certification - OCWC a plus Hyland OnBase API Certification - OCAPI a plus Knowledge in Hyland Cloud, Hyland OnBase Administration, Unity Client, Thick Client, Configuration Client, Work View, OnBase Studio and development a plus. Strong competence in working with relational databases, XML files, data analysis, SQL scripting, data mapping and system integration. 5+ years project coordination and release management Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, subject matter experts and vendor resources. Hands on style with strong problem-solving abilities and a keen attention to detail. Experience with Microsoft products including Outlook Insurance Industry Operational Experience a plus. BHSI Offers: A competitive package and exciting growth opportunities for career-oriented teammates. A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders. A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework. Benefits that support your life and well-being, which include: Comprehensive Health, Dental and Vision benefits Disability Insurance (both short-term and long-term) Life Insurance (for you and your family) Accidental Death & Dismemberment Insurance (for you and your family) Flexible Spending Accounts Health Reimbursement Account Employee Assistance Program Retirement Savings 401(k) Plan with Company Match Generous holiday and Paid Time Off Tuition Reimbursement Paid Parental Leave The base salary range for this position in Boston, Chicago, Atlanta is $125,000 to $155,000, along with annual bonus eligibility. Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates - both their capabilities and character - as demonstrated by our amazing culture. NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.

Primary responsibilities include taking a new provider application from receipt to inclusion on directory along with ongoing updates. This includes accurate and timely entry of provider data including provider applications and contract information, status changes, payee changes, verifying all the credentialing criteria for practitioners that have applied to the network, including both initial and re-credentialing and follow up with practitioners as needed to obtain information for the credentialing process or as a result of mail being returned undeliverable to DentaQuest. JOB DUTIES AND RESPONSIBILITIES: Enter and maintain Provider applications, contracts and updates into the system. Enter and maintain all Provider information into credentialing database. Verify potential and existing Provider's licensure, liability insurance, BNDD, CDS and DEA certificate. Verify Provider's education, hospital privileges, Board certification and other criteria as required. Verify accurate banking & billing information. Perform ongoing research tocorrect data so it does not create duplicate provider, locations, payees, and participations. Maintain credentialing information by reviewing, entering and following up on missing information. Review National Practitioners Data Bank for adverse charges pending or filed against Provider. Track contract applications status. Assure all files have a Welcome, Denial or Term Letter as appropriate. Meet required turnaround times and accuracy rates. Maintain fee schedules by creating, reviewing and auditing provider fees. Keep up to date provider enrollment process and records and track provider participation levels. Facilitate provider related research based on suspended claims, PO returns and other feedback opportunities. Participation in credentialing committee as necessary. Update the system and the credentialing database to reflect approvals, denials and/ or terminations. Assist with other duties as assigned. Primary responsibilities include taking a new provider application from receipt to inclusion on directory along with ongoing updates. This includes accurate and timely entry of provider data including provider applications and contract information, status changes, payee changes, verifying all the credentialing criteria for practitioners that have applied to the network, including both initial and re-credentialing and follow up with practitioners as needed to obtain information for the credentialing process or as a result of mail being returned undeliverable to DentaQuest. JOB DUTIES AND RESPONSIBILITIES: Enter and maintain Provider applications, contracts and updates into the system. Enter and maintain all Provider information into credentialing database. Verify potential and existing Provider's licensure, liability insurance, BNDD, CDS and DEA certificate. Verify Provider's education, hospital privileges, Board certification and other criteria as required. Verify accurate banking & billing information. Perform ongoing research tocorrect data so it does not create duplicate provider, locations, payees, and participations. Maintain credentialing information by reviewing, entering and following up on missing information. Review National Practitioners Data Bank for adverse charges pending or filed against Provider. Track contract applications status. Assure all files have a Welcome, Denial or Term Letter as appropriate. Meet required turnaround times and accuracy rates. Maintain fee schedules by creating, reviewing and auditing provider fees. Keep up to date provider enrollment process and records and track provider participation levels. Facilitate provider related research based on suspended claims, PO returns and other feedback opportunities. Participation in credentialing committee as necessary. Update the system and the credentialing database to reflect approvals, denials and/ or terminations. Assist with other duties as assigned. JOB REQUIREMENTS: High School diploma or equivalent, Associate's degree preferred. 1-2 years of experience in business environment. Previous experience working with files or the collection and coordination of data preferred. Proficient in the use Excel required. Experience with general computer software (Word, Outlook required). Ability to learn new software programs quickly. Good basic math skills. Excellent customer service skills. Excellent verbal and written communication skills. Professional and effective interaction skills with co-workers, clients, Providers, vendors. Proven ability to work well individually and as a team member. Ability to prioritize and organize multiple tasks. Ability to remain organized with multiple interruptions. Ability to make independent decisions. Strong attention to detail. Strong business acumen. Ability to adapt to constantly changing environment. Ability to work in excess of 40 hours. Skills & Requirements JOB REQUIREMENTS: High School diploma or equivalent, Associate's degree preferred. 1-2 years of experience in business environment. Previous experience working with files or the collection and coordination of data preferred. Proficient in the use Excel required. Experience with general computer software (Word, Outlook required). Ability to learn new software programs quickly. Good basic math skills. Excellent customer service skills. Excellent verbal and written communication skills. Professional and effective interaction skills with co-workers, clients, Providers, vendors. Proven ability to work well individually and as a team member. Ability to prioritize and organize multiple tasks. Ability to remain organized with multiple interruptions. Ability to make independent decisions. Strong attention to detail. Strong business acumen. Ability to adapt to constantly changing environment. Ability to work in excess of 40 hours.

Who are we? A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway's insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character. We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world? Learn more about our unique culture and history. Job Opportunity: BHSI has an exciting opportunity for an experienced Databricks Database Engineer to join their Boston based Technology team. This position will spearhead our data engineering initiatives, focusing on designing, building, and optimizing scalable data solutions using Databricks. The ability to work both independently and within a dynamic team environment is crucial. You will mentor a team of data engineers, collaborate with cross-functional stakeholders, and define best practices to unlock the full potential of our data. Duties & Responsibilities: Mentor a team of data engineers in implementing Databricks-based solutions. Define and drive the data engineering strategy, ensuring alignment with business goals. Design and develop scalable data pipelines and ETL processes using Databricks. Optimize and tune Spark jobs for performance and efficiency. Recommend best practices for Databricks cluster management and data security. Build and maintain robust data models to support analytics and reporting needs. Integrate Databricks with various data sources (cloud storage, databases, APIs). Implement Delta Lake for reliable, scalable, and performant data lakes. Work closely with data analysts and stakeholders to deliver actionable insights. Act as the technical liaison between the data engineering team and other stakeholders. Stay updated on the latest Databricks and Azure features to drive continuous improvements. Automate repetitive processes and streamline data workflows. Qualifications, Skills and Experience: Minimum 5 years' industry experience Proven experience (3+ years) in data engineering on Databricks, including Spark, and Delta Lake. Proficiency in Python, SQL, in a Microsoft Azure Environment. Hands-on experience with data lakes, data warehouses, and big data technologies. Excellent problem-solving and communication skills with the ability to interface with teammates at all levels. Ability to estimate work and strive to meet agreed timelines. Aptitude for working both individually and as part of a team. Prior insurance industry experience is a strong plus. BHSI Offers: A competitive package and exciting growth opportunities for career-oriented teammates. A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders. A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework. Benefits that support your life and well-being, which include: Comprehensive Health, Dental and Vision benefits Disability Insurance (both short-term and long-term) Life Insurance (for you and your family) Accidental Death & Dismemberment Insurance (for you and your family) Flexible Spending Accounts Health Reimbursement Account Employee Assistance Program Retirement Savings 401(k) Plan with Company Match Generous holiday and Paid Time Off Tuition Reimbursement Paid Parental Leave The base salary range for this position in Boston, MA is $125,000 - $155,000, along with annual bonus eligibility. Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates - both their capabilities and character - as demonstrated by our amazing culture. NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.

Who are we? A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway's insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character. We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world? Learn more about our unique culture and history. Job Opportunity: Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for a Medical Stop Loss Senior Claims Auditor with knowledge of employer group health insurance, managed care, and direct medical claims products. This position will work with our Third-Party Administrator's (TPA's) daily with interaction with several other areas in our Medical Stop-Loss Division. The position is preferably located in our Indianapolis or Plymouth Meeting, PA office. We are open to candidates who could work from out Atlanta or Boston office as well. Duties & Responsibilities: Audit specific and aggregate claims for assigned complex blocks of business Audit and process claim reimbursements Verify claims are paid in accordance with the plan document and reimbursable under the Stop Loss policy Verify participant and dependent eligibility Maintain and exceed targeted claims accuracy standards Maintain accurate and detailed information for each file Conduct implementation calls for newly sold groups Review and approve plan documents and plan amendments Initiate and further cost containment opportunities Audit program business claims across several lines within our Accident & Health Division Assist management with implementation calls for new business sold Set and adjust reserves Qualifications, Skills, and Experience: Minimum of 5+ years' experience examining and auditing medical stop loss claims Proficient with Microsoft Office Suite, especially Excel Knowledge of group insurance, managed care, and direct medical claims products Demonstrate excellent mathematical, communication and customer service skills Excellent problem-solving and critical-thinking skills Detail/results-oriented Strong analytical skills Excellent customer service Knowledge of COB, Medicare, HIPAA, CPT, ICD9/ICD10, and interpretation of employer group health plan benefits Ability to work independently with minimal supervision while meeting or exceeding established turn-around-time, production, and accuracy standards BHSI Offers: A competitive package and exciting growth opportunities for career-oriented teammates A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates and our other stakeholders A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework Benefits that support your life and well-being, which include: Comprehensive Health, Dental and Vision benefits Disability Insurance (both short-term and long-term) Life Insurance (for you and your family) Accidental Death & Dismemberment Insurance (for you and your family) Flexible Spending Accounts Health Reimbursement Account Employee Assistance Program Retirement Savings 401(k) Plan with Company Match Generous holiday and Paid Time Off Tuition Reimbursement Paid Parental Leave NOTE: This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization. The base salary range for this position is from $70,000 - $80,000 along with annual bonus eligibility; a candidate's actual salary is commensurate with experience as determined by their relevant skills, experience, and geographical location. We value our teammates - both their capabilities and character - as demonstrated by our amazing culture.

Who are we? A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway's insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character. We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world? Learn more about our unique culture and history. Job Opportunity: Berkshire Hathaway Specialty Insurance (BHSI) is offering an exciting opportunity for an Experienced Duck Creek Developer to join the IT underwriting team. In this role, you will define and review technical requirements for Duck Creek applications, including rating, forms, integrations, and page builder functionalities. Additionally, you will provide insights on maintaining and improving performance and quality. Furthermore, you will mentor junior developers and collaborate with delivery leads to ensure the delivery of products that surpass our business customers' expectations within the underwriting vertical. Duties & Responsibilities: Lead a team responsible for overseeing deliveries, design, development, and deployment. Independently craft code for Agile stories of high complexity across diverse platforms. Work closely with the quality assurance team to contribute to test automation efforts. Tasks involving development and design for Policy development, encompassing Duck Creek Manuscripts, Inheritance modeling, User Admin setup, Skins configuration, XSLT transforms, and SQL Database queries and procedures. Identify, debug, and resolve high-complexity bugs or issues independently, pinpointing the root cause and implementing fixes. Adhere to development standards and proficiently present technical solutions during code reviews with fellow developers. Collaborate closely with technical resources to interpret and translate business requirements into solution designs. Actively engage in the analysis, configuration, and programming activities supporting our business systems. Develop the ability to collaborate across all organizational levels, effectively communicating and engaging with diverse teammates. Qualifications, Skills and Experience: Demonstrated 8 years of professional expertise in software development and/or software architecture. 5+ years of adeptness in Duck Creek Policy admin system, Author, Page builder, with a comprehensive understanding of underwriting, rating, insurance rules, and forms; Experience with Duck Creek policy platform version 8.x is a plus. Exhibited 5+ years of proficiency in leading and managing intricate systems projects. Displayed 5+ years of hands-on experience using P&C insurance software applications. Effective written and verbal communication skills. Strong competency with MS Office Applications. Experience in leading Waterfall and Agile software delivery models Strong interpersonal skills and the ability to work in a team environment as well as independently. All candidates must have permanent work authorization in the United States. BHSI Offers: • A competitive package and exciting growth opportunities for career-oriented teammates • A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates and our other stakeholders • A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework. NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization

At BHSI, we believe in empowering our customers to navigate a world full of uncertainty. Property and Casualty (P&C) Insurance plays a vital role in helping individuals and businesses manage risk by transferring potential financial losses to insurers. Data is an essential asset driving this process, empowering teams to make smarter, faster decisions. As a Business Intelligence Intern, you will gain hands-on experience in analyzing, maintaining, and enhancing an enterprise data warehouse and develop a reporting platform supporting underwriting, finance, and claims teams across the globe. This is your opportunity to gain experience, enhance your skills, contribute meaningfully, and be part of a team that's transforming the insurance industry. BHSI is building a forever business, and we want you to consider being a part of it! Learn more about our unique culture and history. Job Opportunity: BHSI has exciting entry level opportunities to join our Boston office as an Information Technology Intern. During your 12-week, paid internship, you will participate in and contribute to project and operational work under the guidance of experienced IT professionals. If you have a passion for programming, project management, or analytics and data, we will identify projects to leverage these skills. In addition to learning about IT processes and how they support the Insurance Life Cycle (pricing a quote through to a claim), you will also learn about the insurance industry, and experience first-hand, the teamwork that it takes to deliver flexible, responsive solutions to our customers. Education, Skills and Experience: College concentration in one of the STEM disciplines or prior experience and demonstrated passion in an Information Technology role A passion for learning with demonstrated technical talent, problem solving skills, and keen attention to detail Beginner's knowledge of SQL and Python with familiarity of data warehousing and data pipelines Effective written and verbal communication skills Ability to manage multiple priorities and manage time effectively in a fast-paced environment Strong focus, attention to detail and accuracy A basic understanding and interest in learning about the insurance industry All candidates must have permanent work authorization in the United States The base salary range for this position in Boston is from $25/hour - $28/hour; a candidate's salary is determined by their relevant skills and experience. We value our teammates - both their capabilities and character - as demonstrated by our amazing culture. NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.

Who are we? A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway's insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character. We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world? Learn more about our unique culture and history. Job Opportunity: Berkshire Hathaway Specialty Insurance (BHSI) is seeking a skilled and forward-thinking Cloud Network Engineer to join our Global Digital Services team based out of our Stevens Point, WI or Boston, MA office locations. This newly created role is critical in shaping the future of our cloud infrastructure, ensuring it is secure, scalable, resilient, and aligned with industry best practices. As part of a high-performing team, you will be responsible for architecting and maintaining complex cloud network environments that support mission-critical financial applications and services across multiple regions. The ideal candidate will have technical expertise in Microsoft Azure networking, covering areas such as virtual networks, firewalls, routing, and hybrid connectivity. The role also involves using Cloudflare's services to support performance, security, and Zero Trust access control on a global scale. Knowledge of Zero Trust architecture is required, including experience with identity-aware access, micro-segmentation, and continuous verification throughout all network layers. This position requires a security-first mindset, with the ability to design and implement solutions that meet stringent regulatory requirements. You will work closely with cross-functional teams-including cybersecurity, DevOps, and enterprise architecture-to ensure seamless integration of cloud networking components into broader IT strategies. Supporting a global organization, this position may involve occasional night and weekend work. Ideal candidates will have experience in regulated industries, a passion for automation and infrastructure-as-code, and a proactive approach to problem-solving in dynamic, large-scale environments. Duties & Responsibilities: Design and implement secure, scalable network solutions in Microsoft Azure. Integrate Cloudflare services for DNS, CDN, DDoS protection, and Zero Trust access. Design and enforce Zero Trust network segmentation and identity-aware access controls. Manage Azure networking components: VNets, NSGs, Azure Firewall, ExpressRoute, and VPN Gateways. Monitor and troubleshoot network performance, latency, and connectivity issues. Maintain infrastructure-as-code templates using Terraform, Bicep, or ARM. Implement secure connectivity between cloud and on-prem environments. Ensure compliance with PCI-DSS, SOX, GDPR, and internal security policies. Conduct regular audits and vulnerability assessments of cloud network configurations. Partner with DevOps, Security, and Application teams to support hybrid and cloud-native workloads. Provide mentorship and technical guidance to junior engineers. Participate in incident response and post-mortem analysis for network-related events. Qualifications, Skills and Experience: Cloud Platforms: Deep expertise in Microsoft Azure, including networking, security, and monitoring. Security & Access: Experience with Zero Trust frameworks, Cloudflare Zero Trust, and Azure AD Conditional Access. Networking: Strong understanding of TCP/IP, DNS, BGP, IPSec, SD-WAN, and SASE. Automation & IaC: Proficiency in Terraform, PowerShell, Python, and CI/CD pipelines. Monitoring & Logging: Familiarity with Azure Monitor, Log Analytics, Cloudflare Analytics, and SIEM tools. Protocols & Tools: Experience with REST APIs, SSL/TLS, Load Balancers, and Reverse Proxies. BHSI Offers: A competitive package and exciting growth opportunities for career-oriented teammates. A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders. A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework. Benefits that support your life and well-being, which include: Comprehensive Health, Dental and Vision benefits Disability Insurance (both short-term and long-term) Life Insurance (for you and your family) Accidental Death & Dismemberment Insurance (for you and your family) Flexible Spending Accounts Health Reimbursement Account Employee Assistance Program Retirement Savings 401(k) Plan with Company Match Generous holiday and Paid Time Off Tuition Reimbursement Paid Parental Leave The base salary range for this position in Stevens Point, WI is $75,000 to $110,000, along with annual bonus eligibility. For the position based in Boston, MA, the base salary range is $80,000 to $115,000 along with annual bonus eligibility. Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates - both their capabilities and character - as demonstrated by our amazing culture. NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.

At BHSI, we believe in empowering our customers to navigate a world full of uncertainty. Property and Casualty (P&C) Insurance plays a vital role in helping individuals and businesses manage risk by transferring potential financial losses to insurers. An insurer's IT department is essential, and enables the company to deliver reliable, responsive, and innovative insurance services. It supports critical systems that manage policy administration, claims processing, billing, and customer service-ensuring these functions run smoothly, securely, and at scale. IT also plays a vital role in maintaining regulatory compliance and protecting sensitive data through robust cybersecurity practices. Beyond technology, the IT team helps shape the company's culture by fostering collaboration, continuous learning, and a problem-solving mindset. It's a space where innovation is encouraged, and cross-functional partnerships thrive, making IT not just a support function but a key driver of business growth and transformation. Interns play a vital role at BHSI by bringing fresh perspectives, enthusiasm, and a willingness to learn. They help support ongoing projects, often assisting with tasks like troubleshooting, documentation, testing, and basic development work. This allows our teammates to focus on more complex initiatives while giving interns valuable hands-on experience. Interns also contribute to innovation by asking questions and challenging assumptions, which can lead to process improvements or new ideas. Importantly, internships serve as a pipeline for future talent, allowing companies to evaluate potential hires and build a workforce that's already familiar with their systems and culture. As an Information Technology Intern, you will gain exposure to enterprise systems that support policy administration, claims processing, and billing. BHSI IT interns work with modern technologies such as cloud platforms, databases, and development tools, while learning how IT enables regulatory compliance and data security. This position provides exposure to project management, data analytics, and cross-functional collaboration, offering a strong foundation in both technical skills and industry knowledge. BHSI is building a forever business, and we want you to consider being a part of it! Learn more about our unique culture and history. Job Opportunity: BHSI has exciting entry level opportunities to join our Boston office as an Information Technology Intern. During your 12-week, paid internship, you will participate in and contribute to project and operational work under the guidance of experienced IT professionals. If you have a passion for programming, project management, or analytics and data, we will identify projects to leverage these skills. In addition to learning about IT processes and how they support the Insurance Life Cycle (pricing a quote through to a claim), you will also learn about the insurance industry, and experience first-hand, the teamwork that it takes to deliver flexible, responsive solutions to our customers. Education, Skills and Experience: College concentration in one of the STEM disciplines or prior experience and demonstrated passion in an Information Technology role Analytical, problem solving and conceptual skills Ability to work as part of a team, as well as independently when needed Effective written and verbal communication skills Strong customer service skills preferably from past job or volunteer experience Ability to manage multiple priorities and manage time effectively in a fast-paced environment Experience with MS Office Applications All candidates must have permanent work authorization in the United States Ability to manage multiple priorities and manage time effectively in a fast-paced environment Experience with MS Office Applications, specifically MS Excel, including pivot tables, formulas and comparisons of data Strong focus, attention to detail and accuracy The base salary range for this position in Boston is from $25/hour - $28/hour; a candidate's salary is determined by their relevant skills and experience. We value our teammates - both their capabilities and character - as demonstrated by our amazing culture. NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.