Experienced Quality Assurance Analyst
Business analyst job at Berkshire Hathaway Specialty Insurance
Who are we? A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway's insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character.
We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty, and specialty lines insurance company in the world?
Learn more about our unique culture and history.
Job Opportunity:
Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for an experienced IT Quality Assurance professional to join our Boston-based Information Technology Team. BHSI provides commercial property, casualty, healthcare professional liability, surety, executive, and professional lines insurance to global customers. We are creating and supporting multiple complex applications within BHSI and are seeking candidates with Enterprise Application IT experience. An ideal candidate will have hands-on experience testing on the Duck Creek platform and a strong background in commercial P&C insurance underwriting or claims IT experience. Candidate should be very interested in solving hard problems and providing testing solutions, enjoy a multicultural environment, and bring creative energy to their work.
The Quality Assurance Analyst role is accountable for engaging business users and IT team members throughout the lifecycle of projects and supporting releases to production. In this role, you will actively engage and work with onsite and offshore consulting partners in executing our Quality Assurance activities.
Duties & Responsibilities:
Play a hands-on role in system integration & regression testing for key initiatives (test planning, design, execution, defect management, and reporting).
Participate in the overall test planning and execution for any given release or project.
In-depth requirements and user stories analysis, devising detailed test scenarios for effective execution.
Engage with business analyst teams to understand new requirements and collaborate with developer teams to actively troubleshoot bugs.
Collaborate with peers and management to develop process standards and/or enhancements to prevent the re-occurrence of defects/bugs.
Engage directly with business users during User Acceptance Testing to facilitate validation and troubleshoot user feedback.
Work closely with onsite analysts and offshore testing partners to develop and execute test cases.
Qualifications, Skills, and Experience:
Minimum of 4 years IT Quality Assurance experience or experience in a similar field.
Experience in QA roles supporting complex systems development or packaged software implementation efforts.
Hands-on style with strong problem-solving abilities and a keen attention to detail. Strong conceptual thinking skills, creativity, and flexibility.
Excellent verbal and written communication skills and the ability to interact professionally with diverse executives, subject matter experts, and vendor resources.
A strong understanding of the E2E software development process and system development lifecycle, including E2E testing.
Highly organized and able to prioritize and track multiple deliverables.
Experience working in Agile or waterfall projects.
Team collaboration: within QA, the broader IT team, and internal business stakeholders.
Knowledge of defect management tools such as Jira, DevOps, Quality Center, or any other defect tool.
Preferred Qualifications:
Knowledge in creating and maintaining an automated test suite, including UI and API, is a plus.
Some business background in Commercial P&C Insurance Underwriting or Claims functions is an advantage.
Prior experience with the Duck Creek Platform or equivalent P&C system is an advantage.
ISO expertise is a plus.
BHSI Offers:
A competitive package and exciting growth opportunities for career-oriented teammates.
A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders.
A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework.
Benefits that support your life and well-being, which include:
Comprehensive Health, Dental and Vision benefits
Disability Insurance (both short-term and long-term)
Life Insurance (for you and your family)
Accidental Death & Dismemberment Insurance (for you and your family)
Flexible Spending Accounts
Health Reimbursement Account
Employee Assistance Program
Retirement Savings 401(k) Plan with Company Match
Generous holiday and Paid Time Off
Tuition Reimbursement
Paid Parental Leave
The base salary range for this position in Boston is $80,000 to $115,000, along with annual bonus eligibility. Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates - both their capabilities and character - as demonstrated by our amazing culture.
NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.
Auto-ApplyProduct Configuration Analyst
Chicago, IL jobs
Product Configuration Analyst: Sapiens Products
The Configuration Analyst will be responsible for configuring, maintaining, and supporting Sapiens PolicyPro, BillingPro, ProducerPro, AuthorityPro, and ClaimsPro software solutions to meet business requirements. This role serves as a key liaison between business users, IT, and the Sapiens technical team, ensuring that system configurations deliver optimal performance and align with organizational objectives. The ideal candidate will possess a strong understanding of insurance processes, excellent analytical skills, and hands-on experience with Sapiens platforms.
Key Responsibilities
In collaboration with the Director of Solutions Delivery, analyze business requirements and translate them into Sapiens system configurations and solutions.
Work closely with business stakeholders, Solutions Delivery Leads, and the broader IT team to document configuration specifications based on documented business requirements.
Design, test, implement, and maintain configuration changes in Sapiens software to support business operations and process improvements.
Troubleshoot and resolve configuration-related issues, providing timely support to end-users and technical teams.
Document configuration procedures, changes, and system enhancements for future reference and compliance.
Assist in system upgrades and integration projects as needed.
Stay updated with Sapiens product improvements, best practices, and industry trends to ensure system configurations remain current and effective.
Required Qualifications
Bachelor's degree in Information Technology, Computer Science, Business, or a related field (or equivalent experience).
At least five(5) years experience working in a technical capacity with Sapiens CoreSuite for North America or a similar application, including an understanding of the data model, configuration version management principles, and familiarity with co-configuration/co-development practices.
Strong XSLT experience and comfort working with application integrations and external APIs.
Creative problem-solving skills and a drive to examine the end-to-end impacts when analyzing reported issues and requested enhancements.
Understanding of insurance or financial services processes and terminology.
Proficiency in analyzing business needs and configuring enterprise software solutions.
Excellent problem-solving, analytical, and communication skills, including the ability to communicate not just the “what,” but the “how” and the “why” of system behaviors.
Ability to work collaboratively in a team environment and manage multiple priorities.
Willingness to complete configuration/design reviews and provide guidance to junior configurators and other members of the Solutions Delivery team.
Preferred Qualifications
Experience with business process mapping and documentation.
Solid understanding of the BillingPro and/or ClaimsPro application architecture and core functionality, including asynchronous processing.
Knowledge of SQL, XML, or other data management/query tools.
Comfort acting in a consultative role when working with stakeholders; a willingness to challenge assumptions and ensure the implications of changes are fully understood before implementing.
Work Environment & Reporting
This hybrid position is based in Chicago, IL or Frisco, TX, and reports to the Director of Solutions Delivery. A fully remote arrangement based outside of these areas may be considered for the right candidate. The role may require occasional travel or after-hours support during critical deployments or issue resolution.
About Tokio Marine Highland
Tokio Marine Highland Insurance Services (TMH) is a leading property and casualty underwriting agency. We offer a broad suite of tailored specialty risk management solutions, including private flood, fine art and lender-placed products. At TMH, it's all about our clients. Nationwide, our customers rely on our trusted, industry-leading coverages, supported by compliance expertise, superior claims management and the highest caliber of service.
Founded in 1962, TMH is a wholly owned company of Tokio Marine Kiln, one of the largest carriers in the Lloyd's of London insurance market and a member of the Tokio Marine Group. TMH has operating centers in Chicago, Il, Frisco, Texas, Miami, Fla., and South Pasadena, Calif.
If you're looking to advance your career, TMH is the perfect professional home. At TMH, you'll have a chance to innovate with the world's leading businesses, put your expertise into action on major projects, and work on game-changing initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best.
Tokio Marine Highland, LLC (TMH) is an Equal Opportunity Employer. TMH's success depends heavily on the effective utilization of qualified people, regardless of their race, ancestry, religion, color, sex, national origin, sexual orientation, gender identity and/or expression, disability, veteran status, or any characteristic protected by law. As a company, we adhere to and promote equal employment opportunities for all.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is TMH's policy to provide reasonable accommodation when requested by qualified individuals with disabilities during the recruitment process, unless such accommodation
would cause an undue hardship. To make an accommodation request, please contact *****************************.
Product Configuration Analyst
Frisco, TX jobs
Product Configuration Analyst: Sapiens Products
The Configuration Analyst will be responsible for configuring, maintaining, and supporting Sapiens PolicyPro, BillingPro, ProducerPro, AuthorityPro, and ClaimsPro software solutions to meet business requirements. This role serves as a key liaison between business users, IT, and the Sapiens technical team, ensuring that system configurations deliver optimal performance and align with organizational objectives. The ideal candidate will possess a strong understanding of insurance processes, excellent analytical skills, and hands-on experience with Sapiens platforms.
Key Responsibilities
In collaboration with the Director of Solutions Delivery, analyze business requirements and translate them into Sapiens system configurations and solutions.
Work closely with business stakeholders, Solutions Delivery Leads, and the broader IT team to document configuration specifications based on documented business requirements.
Design, test, implement, and maintain configuration changes in Sapiens software to support business operations and process improvements.
Troubleshoot and resolve configuration-related issues, providing timely support to end-users and technical teams.
Document configuration procedures, changes, and system enhancements for future reference and compliance.
Assist in system upgrades and integration projects as needed.
Stay updated with Sapiens product improvements, best practices, and industry trends to ensure system configurations remain current and effective.
Required Qualifications
Bachelor's degree in Information Technology, Computer Science, Business, or a related field (or equivalent experience).
At least five(5) years experience working in a technical capacity with Sapiens CoreSuite for North America or a similar application, including an understanding of the data model, configuration version management principles, and familiarity with co-configuration/co-development practices.
Strong XSLT experience and comfort working with application integrations and external APIs.
Creative problem-solving skills and a drive to examine the end-to-end impacts when analyzing reported issues and requested enhancements.
Understanding of insurance or financial services processes and terminology.
Proficiency in analyzing business needs and configuring enterprise software solutions.
Excellent problem-solving, analytical, and communication skills, including the ability to communicate not just the “what,” but the “how” and the “why” of system behaviors.
Ability to work collaboratively in a team environment and manage multiple priorities.
Willingness to complete configuration/design reviews and provide guidance to junior configurators and other members of the Solutions Delivery team.
Preferred Qualifications
Experience with business process mapping and documentation.
Solid understanding of the BillingPro and/or ClaimsPro application architecture and core functionality, including asynchronous processing.
Knowledge of SQL, XML, or other data management/query tools.
Comfort acting in a consultative role when working with stakeholders; a willingness to challenge assumptions and ensure the implications of changes are fully understood before implementing.
Work Environment & Reporting
This hybrid position is based in Chicago, IL or Frisco, TX, and reports to the Director of Solutions Delivery. A fully remote arrangement based outside of these areas may be considered for the right candidate. The role may require occasional travel or after-hours support during critical deployments or issue resolution.
About Tokio Marine Highland
Tokio Marine Highland Insurance Services (TMH) is a leading property and casualty underwriting agency. We offer a broad suite of tailored specialty risk management solutions, including private flood, fine art and lender-placed products. At TMH, it's all about our clients. Nationwide, our customers rely on our trusted, industry-leading coverages, supported by compliance expertise, superior claims management and the highest caliber of service.
Founded in 1962, TMH is a wholly owned company of Tokio Marine Kiln, one of the largest carriers in the Lloyd's of London insurance market and a member of the Tokio Marine Group. TMH has operating centers in Chicago, Il, Frisco, Texas, Miami, Fla., and South Pasadena, Calif.
If you're looking to advance your career, TMH is the perfect professional home. At TMH, you'll have a chance to innovate with the world's leading businesses, put your expertise into action on major projects, and work on game-changing initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best.
Tokio Marine Highland, LLC (TMH) is an Equal Opportunity Employer. TMH's success depends heavily on the effective utilization of qualified people, regardless of their race, ancestry, religion, color, sex, national origin, sexual orientation, gender identity and/or expression, disability, veteran status, or any characteristic protected by law. As a company, we adhere to and promote equal employment opportunities for all.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is TMH's policy to provide reasonable accommodation when requested by qualified individuals with disabilities during the recruitment process, unless such accommodation
would cause an undue hardship. To make an accommodation request, please contact *****************************.
Workday Financials Analyst
Atlanta, GA jobs
Job Title: Technical Financial Analyst (Workday) Compensation: $125,000-$140,000 base + 9% annual bonus Schedule: Full-time, Hybrid
About the Role We are supporting a leading organization in Atlanta seeking a Technical Financial Analyst with strong Workday Financials expertise. This role bridges finance and technology, ensuring business processes are optimized through effective Workday configuration, reporting, and integrations. You'll partner with finance and technology teams to deliver scalable solutions and drive process improvements.
Key Responsibilities
Configure Workday Financials modules supporting Q2C, OTC, P2P, and RTR processes.
Develop reports, dashboards, and calculated fields to meet business needs.
Perform and manage EIB imports while ensuring data integrity.
Collaborate across teams to gather requirements, design solutions, and support enhancements.
Document workflows and manage tasks using Jira, Confluence, SharePoint, and Visio.
Provide support, training, and troubleshooting for Workday Financials.
Stay current on Workday releases and recommend improvements.
Qualifications
5+ years of experience in a Financial or Technical Analyst role with a focus on Workday Financials.
Strong understanding of finance processes (Q2C, OTC, P2P, RTR).
Hands-on experience with Workday configuration, reporting, and EIB imports.
Proficiency with Jira, Confluence, SharePoint, Visio, and MS Office.
Excellent communication and stakeholder management skills.
Workday certifications preferred but not required.
What's in it for You
Base salary of $125,000-$140,000 plus 9% annual bonus.
Hybrid schedule (3 days onsite, 2 remote).
Collaborative environment with professional growth opportunities.
Oscar Associates Limited (US) is acting as an Employment Agency in relation to this vacancy.
AV Engineer
New York, NY jobs
LOCAL CANDIDATES ONLY - 5 DAYS ONSITE
We are looking for a Video Conferencing and Live Event Support Specialist who can provide hands-on, in-room technical support for enterprise meeting spaces and hybrid events, while ideally also understanding the network fundamentals that impact AV system performance.
The ideal candidate is equally comfortable setting up and troubleshooting AV hardware in a live environment as they are collaborating with network teams to diagnose connectivity and quality issues.
The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.
Applicants must be legally authorized to work in the United States. Sponsorship is not available.
Our client is seeking an AV (Video Conference) Engineer:
Must-Have AV / Video Conferencing Skills:
Hands-on, in-room support for Zoom Rooms or similar like Webex Rooms or Team Rooms.
Experience setting up, testing, and troubleshooting cameras, microphones, speakers, displays, switchers, and projectors.
Familiarity with Crestron or similar control systems and general AV signal flow.
Experience supporting live or hybrid events (executive meetings, town halls, all-hands, webinars).
Comfortable coordinating with Facilities, IT, and vendors for event logistics and issue resolution.
Strong customer service and composure under pressure. Able to communicate clearly with executives and end users.
Network Operations Knowledge (Nice-to-Have / Strong Plus)
Understanding of network basics: IP addressing, VLANs, DHCP, DNS, and routing.
Awareness of QoS, latency, jitter, and bandwidth management for real-time media.
Experience with Cisco switches/routers and network monitoring tools.
Experience with Jira, ServiceNow, or Splunk for incident tracking and diagnostics.
Ability to work with Network Engineers to troubleshoot AV connectivity and performance issues.
Preferred Certifications / Extras
AVIXA CTS or CTS-I certification (or manufacturer equivalents: Crestron, Extron, Biamp, Q-SYS).
Experience maintaining AV documentation, diagrams, and inventories.
Familiarity with Zoom Admin, Zoom Device Manager, Poly Lens, or other AV monitoring platforms.
Excellent interpersonal skills, professionalism, and responsiveness during live events.
Legally eligible to work in the United States.
Benefits/Other Compensation
This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).
Why Hays?
You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.
Nervous about an upcoming interview? Unsure how to write a new resume?
Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.
Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is ‘do the right thing'. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.
In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text ************.
Drug testing may be required; please contact a recruiter for more information.
Cloud Engineer
New York, NY jobs
Cloud Infrastructure Engineer
We are seeking a skilled Cloud Infrastructure Engineer to design, implement, and maintain secure, scalable, and resilient cloud infrastructure solutions. The role involves leveraging SaaS and cloud-based technologies to solve complex business challenges and support global operations.
Responsibilities
Implement and support enterprise-scale cloud solutions and integrations.
Build and automate cloud infrastructure using IaC tools such as Terraform, CloudFormation, or ARM templates.
Deploy and support Generative AI platforms and cloud-based vendor solutions.
Implement and enforce cloud security best practices, including IAM, encryption, network segmentation, and compliance with industry standards.
Establish monitoring, logging, and alerting frameworks to ensure high availability and performance.
Optimize cost, performance, and reliability of cloud services.
Participate in on-call rotations and provide support for cloud infrastructure issues.
Maintain documentation, conduct knowledge transfer sessions, and perform design peer reviews.
Experience Level
5+ years in cloud infrastructure engineering, preferably in regulated industries.
Deep expertise in at least one major cloud platform (Azure, AWS, or GCP).
Proficient with Azure and related services (AI/ML tools, security, automation, governance).
Familiarity with SIEM, CNAPP, EDR, Zero Trust architecture, and MDM solutions.
Experience with SaaS integrations and managing third-party cloud services.
Understanding of virtualization, containerization, auto-scaling, and fully automated systems.
Experience scripting in PowerShell and Python; working knowledge of REST APIs.
Networking knowledge (virtual networks, DNS, SSL, firewalls) and IT change management.
Strong collaboration, interpersonal, and communication skills.
Willingness to participate in on-call rotations and after-hours support.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
Customer Experience Business Data Analyst (Hybrid)
Edmeston, NY jobs
The Customer Experience Business Data Analyst is responsible for analyzing key complex data elements, developing, and building data models, and developing forecasts and trends. They assist in shaping activities and plans that influence the organizational strategy based on insights and conclusions found. The CX Business Data Analyst will monitor the state of analytics across industries, ensuring best practices and accuracy remain at or above standards, collaborate with others across the organization to provide consult and validation for data in service to our customer intimacy focus and directly report recommendations on trends, research, and project conclusions to their supervisor, as well as the Customer Experience Management team.
Responsibilities:
Provide insight and research with supporting data on customer/industry changes as to the impact and opportunity for NYCM.
Conduct forecasting and provide analytical insight on current and future state of the NYCM customer as well as the market.
Review, research and perform analysis on identified market trends and emerging customer behaviors, presenting findings and recommendations to management teams.
Build and maintain data models and dashboards that support key business decisions.
Transform raw data (experience, transaction, and financial) into business insights with collaboration as necessary from business partners.
Work to maintain subject matter expertise as it pertains to current and emerging techniques, and the ability to recognize and apply the optimal technique to each initiative.
Consult with analysts from other divisions regarding strategic insights and to establish consistency in data quality and understanding.
Bring structure to business requests, translate requirements into an analytical research or project approach, and lead multiple complex projects through completion.
Conduct and participate in meetings and collaboration as required to facilitate communication, showcase findings, provide recommendations, and ensure alignment with objectives.
Develop and maintain a data dictionary, policies, and procedures as it relates to Customer Experience analytics and can be used by the organization.
Adherence and compliance to regulation while interacting with customers and their data.
Adhere to divisional and corporate quality controls and best practices and procedures to ensure consistency.
Work with key stakeholders to develop project roadmap justification for the CX Team as well as divisional partners with support from management.
Ensure accurate data collection, processing, and analysis of data reported on.
Other duties as assigned.
Requirements:
Preferred:
Bachelor's degree with an emphasis in Finance, Economics, Accounting or Statistics/Mathematics or related field of expertise and three years' experience directly working in data analytics, model development, and forecasting.
Required:
High School diploma and business experience equivalent to a bachelor's degree in a related data analytics field, economic, or mathematics
Qualifications/Skills:
Strong computer skills including Microsoft Access, Excel, Word, Visio and Power Point.
Strong to expert query and database analytical and development skills. Ex. SQL, SAAS, etc.
Understanding of and experience using analytical concepts and statistical techniques, analyzing data, drawing conclusions, and developing actions plans.
Ability to work with large amounts of data and with a variety of systems, recognize relationships in various data sets to drawn sound conclusions and insights.
Strong business acumen.
Strong problem solving, quantitative, analytical, and critical thinking skills with a keen attention to detail.
Strong ability to work with large amounts of data and with a variety of systems, recognize relationships in various data sets to draw sound conclusions and insights.
Strong ability to plan and manage numerous processes and projects simultaneously.
Excellent oral, active listening, and written communication skills.
Strong and effective in time management with ability to follow up on open items, remain organized, and professional.
Market Range: 8 / Hours: 37.5 / $51,844 - $80,625
Accepting applications through: 10/27/25
Business Analyst
Madison, WI jobs
Recognized as a Milwaukee Journal Sentinel Top Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We're committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.
Job Summary
We are growing at West Bend! Our Commercial Lines IT team plays a critical role in transforming our business to support that growth. Driving operational efficiencies is the name of the game. If you are a self-driven, creative, insightful Business Analyst who values solving complex business problems and contributing to a self-empowered, continuously learning agile team - we would love to talk with you. We are currently looking for an experienced Business Analyst that can join our team as we modernize our Commercial Lines online agent quoting platform. Through business partnership and iterative feedback, we're making a difference in the success of West Bend as an organization. We are excited to find the right individual to join our team and be part of that success!
Work Location
This not a remote position. Candidates who are located within 50 miles of a West Bend office location will work a hybrid schedule (at least 3 days/week) for collaboration days, team meetings or other in-person events. The position can be based in Madison or West Bend.
External applications will be accepted on a rolling basis while the position remains open.
Responsibilities & Qualifications
* With business partners, influence, and drive product roadmap to achieve business outcomes
* Analyze and breakdown vague, complex problems into viable solution options with pros/cons. Collaborate with business partners and team to decide on an optimal solution.
* Drive right-sized team deliverables to achieve iterative business value
* Create and maintain the product backlog including prioritization with business partners
* Analyze and document current vs proposed workflow to support business outcomes
* Define and clearly articulate product requirements
* Provide guidance and recommendations of business impact when needed
* Provide leadership and guidance within the agile team to develop transparency and trust to become a highly effective team
* Drive periodic planning with agile team:
* Advocate and clearly communicate business priories and outcomes
* Analyze problem statements into optimal solutions
* Provide forecasting of what is possible to business partners
* Works with other agile teams across the organization to coordinate the design and execution of solutions
* Responsible for continuous evaluation of product progress by inspecting progress throughout the sprint
* Work with agile teams to demo capabilities to business partners, organize and evaluate feedback, and prioritize into product backlog
* Measure and communicate product deliverable success through agreed upon Key Performance Indicators
* Deep understanding of product domain to become a subject matter expert
* Support quality assurance efforts across projects by identifying gaps, validating outcomes, and promoting continuous improvement
* Query, analyze, and interpret data to generate insights that support informed, data-driven decision-making across projects
* Self-driven and work with minimal guidance
Preferred Experience and Skills
* 5 or more years of Business Analyst experience
* Oral and written communication skills
* Complex problem solving and critical thinking
* Ability to build collaborative relationship
* Analytical thinking skills
* Ability to query, analyze, and interpret data
* Leadership skills
* Insurance experience
#LI-LW1#Hybrid
Salary Statement
The salary range for this position is $84,114 - $105,143. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity. Compensation decisions are made by West Bend and are dependent upon the facts and circumstances of each position and candidate.
Benefits
West Bend offers a comprehensive benefit plan including but not limited to:
* Medical & Prescription Insurance
* Health Savings Account
* Dental Insurance
* Vision Insurance
* Short and Long Term Disability
* Flexible Spending Accounts
* Life and Accidental Death & Disability
* Accident and Critical Illness Insurance
* Employee Assistance Program
* 401(k) Plan with Company Match
* Pet Insurance
* Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates
* Bonus eligible based on performance
* West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies.
EEO
West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.
Auto-ApplyBusiness Analyst, L&H - Hybrid, 3 days in the office
Fort Wayne, IN jobs
This role is not eligibile for any form of work authorization support. Our company has a hybrid work model where the expectation is that you will be in the office three days per week. About the Role: As a Business Analyst, you'll collaborate with stakeholders across the organization to understand their requirements and develop and deliver data-driven insights that solve real business challenges.
Key Responsibilities
* Translate business requirements into effective data mapping solutions
* Develop sophisticated data transformation processes using ETL, Python, SQL, and other tools to deliver high-quality data for Life & Health stakeholders
* Design and execute test cases to validate data transformations, resolving discrepancies to ensure data integrity
* Perform rigorous data quality checks to ensure reliable data ingestion and consumption
* Analyze large, complex datasets to identify trends and support strategic business decisions
* Recommend and implement solutions for business challenges, including process improvements, system enhancements, or user training
* Serve as a liaison between business stakeholders and data experts, leading data-driven projects
* Conduct ad hoc analyses to address specific business questions or support new initiatives
* Collaborate with peers to apply advanced analytics and automate smart business decisions
About the Team
Our innovative Data Management & Insights team is passionate about transforming data into actionable insights that drive business excellence. Our mission is to make data accessible and valuable by systematically acquiring, ingesting, and analyzing client data. We thrive in a collaborative environment and are eager to make a meaningful impact through data-driven solutions.
About You
You are a data enthusiast with strong analytical skills and a talent for translating complex information into clear insights. You enjoy solving problems and working collaboratively with stakeholders to understand their needs and deliver value. You're comfortable navigating ambiguity and have a proactive approach to identifying opportunities for improvement.
We are looking for candidates who meet these requirements:
* Bachelor's degree in computer science with 5+ years of relevant experience in US Corporation (outside of internships and school projects)
* Excellent communication skills with the ability to present complex data and insights clearly to stakeholders
* Strong skills in data mapping, ETL processing, and data integration
* Proficiency in SQL and Python, with experience working with relational databases
* Experience working with large volumes of structured and unstructured data
These are additional nice to have:
* Experience with large language models (LLMs) and AI-assisted analytics for insight generation
* Data visualization skills and experience with tools like Tableau or Power BI
* Knowledge of Life & Health Reinsurance
* Experience with agile methodologies and project management
The estimated base salary range for this position is $88,000 to $132,000. The specific salary offered for this, or any given role will take into account a number of factors including but not limited to job location, scope of role, qualifications, complexity/specialization/scarcity of talent, experience, education, and employer budget. At Swiss Re, we take a "total compensation approach" when making compensation decisions. This means that we consider all components of compensation in their totality (such as base pay, short-and long-term incentives, and benefits offered), in setting individual compensation.
About Swiss Re
Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.
Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.
If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.
Swiss Re is an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled.
During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed.
Keywords: Business Analyst, Life and Health
Reference Code: 136235
Nearest Major Market: Fort Wayne
Job Segment: Business Analyst, HR, Data Management, Finance, Human Resources, Data
Project Manager/ Business Process Analyst Global OCIO Operations
Boston, MA jobs
Company:MercerDescription:
We are seeking a talented individual to join our OCIO Operations team at Mercer. This role will be based in [Boston]. This is a hybrid role that has a requirement of working at least three days a week in the office.
Mercer is undertaking an exciting, large scale initiative to establish a new target operating model and technology platform, designed to support ambitious commercial growth objectives. This multi-year program will involve partnerships with key strategic partners, designing a platform that will enable the business growth objectives and ensure that Mercers capabilities remain competitive and differentiated. This initiative involves bringing together multiple countries & regions across our Investment Solutions business to drive scale, including the introduction of new data and technology capabilities, as well as new ways of working.
We will count on you to:
The Project Manager will have direct responsibility for leading multiple technology and operational initiatives for Mercers Investment Solutions business. The Project Manager will work directly with stakeholders on activities such as: overseeing and managing new technology applications, implementing and managing change, and developing new initiatives to support the strategic direction of the business.
Serve as Product Owner for one or more technology applications, including:
Setting criteria for new business use cases
Coordinating the prioritization of new functionality, including engaging leadership in decision-making
Understanding existing business processes and desired future functionality
Defining and refining business requirements that can be handed over to technology for development
Lead small- and large-scale projects - both tactical and strategic in nature
Partner with Data, Technology & business experts to design solutions fit for purpose
Coordinate with cross-discipline team members to ensure all parties are on track with project requirements, deadlines, and schedules
Demonstrate ownership on assigned events and drive to completion
Collate and track program status information and project artifacts at various stages of a projects lifecycle
What you need to have:
Bachelors degree in accounting, finance, business or related field of study preferred
7-10 years of experience in Financial Services with progressive increase in responsibilities
Ability to work cross-functionally, especially with technology team
Demonstrated ability to work in a fast paced environment where adherence to procedures and controls
Proven track record of project management, project execution and change management
Understanding of investment management operations including data and front-to-back office concepts
What will make you stand out:
Strong written and verbal communication skills, including ability to communicate up and down the management chain and cross-functionally --- especially with technology colleagues
Strong analytical and organizational skills, clear and effective communication, both written and oral; ability to multi-task.
Positive attitude & proven ability to work well in a team-oriented environment, while maintaining ownership over individual responsibilities
Ability to work independently, but know when to escalate challenges that may impact desired results
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.The applicable base salary range for this role is $68,400 to $136,800.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Auto-Apply2026 Guardian Summer Intern, Artificial Intelligence Business Analyst
Boston, MA jobs
2026 Guardian Summer Intern, AI Business Analyst
Our 2026 Internship Program is a paid 10-week learning experience where you will be immersed in the daily environment of a thriving global financial services company. You will gain invaluable industry and organizational knowledge through daily business interactions and job assignments, in addition to engaging in projects that directly affect our business, interact with senior leaders in conversational settings, and network with employees and interns across our offices. This 10-week internship provides you with realistic experiences and information of what it is like to work at Guardian.
Internship Dates:
The internship program will run from Thursday, May 28, 2026 - Friday, August 7, 2026.
We review applications on a rolling basis, and we encourage you to apply as soon as you are ready. The application window will close on Friday, November 14, 2025, at 11:59PM ET or when role(s) have been filled, whichever comes first.
You are:
A rising senior (graduation date of May 2027) who is fueled by collaboration, able to listen and make quick decisions and thrive in a goal-oriented environment.
Location (housing is not provided):
Boston, MA
You have:
A basic understanding of AI
A major in a technology related discipline (AI, ML, Comp science related course)
A strong analytics background
You will:
Have the opportunity to learn how technology supports Guardian's Group Benefits customer service
Have the opportunity to learn and quantify Broker Plan holder interactions in Group Benefits via our digital assistant
Have the opportunity to analyze and report on Generative AI based solutions in Group Benefits customer service
Have the opportunity to work and learn from supportive leaders, mentors and team members across the organization who will help coach you as you develop your professional career
Learn about Guardian's purpose, values, how we work, and our suite of product and service offerings
Build a network of colleagues and have a sense of community with other interns and other parts of the business
Think broadly and ask questions about data, facts and other information
Be a self-starter - someone who enjoys “rolling up their sleeves and getting things done”, has high energy, strong work ethic, displays the ability to work independently, and is creative
We offer:
Meaningful and challenging work opportunities to accelerate innovation in a secure and compliant way
Dynamic, modern work environments that promote collaboration and creativity to develop and empower talent
Employee Resource Groups that advocate for inclusion and diversity in all that we do
Social responsibility in all aspects of our work- we volunteer within our local communities, create educational alliances with colleges, and drive a variety of initiatives in sustainability
Eligibility:
Applicants must be eligible to work in the U.S. without company sponsorship, now or in the future, for employment-based work authorization. F-1 visa holders with Optional Practical Training (OPT) who will require H-1B status, TNs, or current H-1B visa holders will not be considered. H1-B and green card sponsorship are not available for this position.
You must be available for the full program dates of the internship program.
If you have any questions regarding the application process, please feel free to email Guardian_***************.
Salary Range:
$20-$35 per hour
Salary Range:
$20.00 - $35.00
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
Our Promise
At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
Inspire Well-Being
As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at ************************************************
Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.
Equal Employment Opportunity
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Accommodations
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com.
Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.
Auto-ApplyIntern - Risk Solutions Operations & Business Analyst
Worcester, MA jobs
As a Risk Solutions Operations & Business Analyst Intern, you will support strategic initiatives and operational improvements within our insurance business. You'll work closely with cross-functional teams to analyze data, identify trends, and provide actionable insights that help drive business decisions.
IN THIS ROLE, YOU WILL:
* Analyze insurance data (claims, policies, customer feedback) to identify patterns and opportunities.• Support the development of dashboards and reports using tools like Excel, Power BI, or Tableau.• Participate in process improvement initiatives by mapping workflows and identifying inefficiencies.• Develop account loss trend analysis. • Ability to analyze and problem-solve.• Assist with the research and development of draft Risk Solutions support resources and reports.• Assisting Operations team with assigned projects• Complete Capstone project and presentation to senior management on a relevant Risk Solutions topic. • Create and present a final presentation for management and leadership at the close of the internship program highlighting the work you accomplished throughout the internship.
WHAT YOU NEED TO APPLY:
Currently enrolled in a Bachelors or advanced degree program
Preferred Degrees: Business Administration, Economics, Data Analytics, Information Systems or related fields
Cumulative GPA of 3.0 or higher preferred
Ability to commit to a full time 10-week internship program
Ability to work in the U.S. without requiring sponsorship now or in the future
Strong analytical and problem-solving skills
Proficiency in Microsoft Excel; familiarity with SQL, Power BI, or Tableau is a plus
Strong interpersonal, verbal, and written communication skills
Business Analyst
West Bend, WI jobs
Recognized as a Milwaukee Journal Sentinel Top Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We're committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.
Job Summary
We are growing at West Bend! Our Commercial Lines IT team plays a critical role in transforming our business to support that growth. Driving operational efficiencies is the name of the game. If you are a self-driven, creative, insightful Business Analyst who values solving complex business problems and contributing to a self-empowered, continuously learning agile team - we would love to talk with you. We are currently looking for an experienced Business Analyst that can join our team as we modernize our Commercial Lines online agent quoting platform. Through business partnership and iterative feedback, we're making a difference in the success of West Bend as an organization. We are excited to find the right individual to join our team and be part of that success!
Work Location
This not a remote position. Candidates who are located within 50 miles of a West Bend office location will work a hybrid schedule (at least 3 days/week) for collaboration days, team meetings or other in-person events. The position can be based in Madison or West Bend.
External applications will be accepted on a rolling basis while the position remains open.
Responsibilities & Qualifications
* With business partners, influence, and drive product roadmap to achieve business outcomes
* Analyze and breakdown vague, complex problems into viable solution options with pros/cons. Collaborate with business partners and team to decide on an optimal solution.
* Drive right-sized team deliverables to achieve iterative business value
* Create and maintain the product backlog including prioritization with business partners
* Analyze and document current vs proposed workflow to support business outcomes
* Define and clearly articulate product requirements
* Provide guidance and recommendations of business impact when needed
* Provide leadership and guidance within the agile team to develop transparency and trust to become a highly effective team
* Drive periodic planning with agile team:
* Advocate and clearly communicate business priories and outcomes
* Analyze problem statements into optimal solutions
* Provide forecasting of what is possible to business partners
* Works with other agile teams across the organization to coordinate the design and execution of solutions
* Responsible for continuous evaluation of product progress by inspecting progress throughout the sprint
* Work with agile teams to demo capabilities to business partners, organize and evaluate feedback, and prioritize into product backlog
* Measure and communicate product deliverable success through agreed upon Key Performance Indicators
* Deep understanding of product domain to become a subject matter expert
* Support quality assurance efforts across projects by identifying gaps, validating outcomes, and promoting continuous improvement
* Query, analyze, and interpret data to generate insights that support informed, data-driven decision-making across projects
* Self-driven and work with minimal guidance
Preferred Experience and Skills
* 5 or more years of Business Analyst experience
* Oral and written communication skills
* Complex problem solving and critical thinking
* Ability to build collaborative relationship
* Analytical thinking skills
* Ability to query, analyze, and interpret data
* Leadership skills
* Insurance experience
#LI-LW1#Hybrid
Salary Statement
The salary range for this position is $84,114 - $105,143. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity. Compensation decisions are made by West Bend and are dependent upon the facts and circumstances of each position and candidate.
Benefits
West Bend offers a comprehensive benefit plan including but not limited to:
* Medical & Prescription Insurance
* Health Savings Account
* Dental Insurance
* Vision Insurance
* Short and Long Term Disability
* Flexible Spending Accounts
* Life and Accidental Death & Disability
* Accident and Critical Illness Insurance
* Employee Assistance Program
* 401(k) Plan with Company Match
* Pet Insurance
* Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates
* Bonus eligible based on performance
* West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies.
EEO
West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.
Auto-ApplyLead Business Analyst
Madison, WI jobs
Job Description
Lead with insight. Shape enterprise solutions. Elevate what's possible.
Rural Mutual Insurance Company is seeking a Lead Business Analyst to drive high-impact analysis across complex systems, business areas, and enterprise initiatives. In this senior-level role, you'll own requirements strategy, partner with leaders across the organization, and guide teams in delivering scalable, customer-centered solutions. This position will primarily work remotely with occasional travel to support team and business needs within the state of Wisconsin.
If you enjoy solving complex problems, influencing direction, and bringing clarity to ambiguity, and you're ready to coach other analysts and shape BA standards, this is a rare opportunity to make a meaningful, organization-wide impact.
Compensation:
$90,000 - $110,000 yearly
Responsibilities:
As the Lead Business Analyst, you'll serve as the primary analytical leader on major initiatives. You'll combine strategic thinking with hands-on analysis while guiding teams, influencing decisions, and shaping how Rural Mutual delivers business and technology solutions.
You will:
Own end-to-end requirements strategy for high-impact or enterprise-level initiatives.
Lead the analysis, design, and documentation of business requirements across complex systems and business areas.
Conduct advanced data analysis using enterprise databases to investigate issues, evaluate solution options, and validate outcomes.
Assess current and future-state business processes and design workflows that enhance efficiency and user experience.
Build business cases supported by benefits, risks, costs, and resource considerations.
Partner with business leaders to shape roadmap priorities and recommend strategic improvements grounded in operational and data insights.
Facilitate requirements, planning, and decision-making sessions with stakeholders, ensuring clarity, alignment, and traceability.
Collaborate with technology teams to evaluate feasibility, system impacts, and scalable solution design.
Provide oversight of requirements traceability for large initiatives and ensure alignment with business and technical objectives.
Support UAT strategy, test scenario development, and defect resolution for major releases.
Lead incident and problem management analysis, identifying root causes and long-term solutions.
Mentor Senior and mid-level BAs; elevate team standards, practices, and documentation quality.
Establish and refine analysis frameworks, templates, and best practices for the BA discipline.
Communicate effectively with senior leadership on risks, decisions, and strategic recommendations.
Support change management and adoption activities across the organization.
Qualifications:
Bachelor's degree in Business Administration, Information Systems, or related field-or equivalent experience.
5+ years of progressive BA experience, including work on complex or enterprise-level projects.
Proven experience leading requirements, mapping complex processes, and performing advanced data analysis.
Strong understanding of project management methodologies and SDLC practices.
Demonstrated success partnering with senior leaders and cross-functional stakeholders.
Advanced analytical and critical-thinking skills.
Strong leadership capabilities and experience mentoring other analysts.
Executive presence and comfort when presenting to senior leadership.
Expertise in business analysis methods, data interpretation, and process modeling.
A steady hand when navigating ambiguity and the ability to create clarity where none exists.
A track record of influencing decision-making and driving results.
About Company
What You'll Love About Rural Mutual Insurance:
We are a leading property and casualty insurance company based in Wisconsin, well known for our financial strength and longevity in the insurance industry. Our reputation in the marketplace ensures stability and opens up numerous growth opportunities for our employees.
We created a welcoming place to work with friendly and professional leadership. We are known for the great care we take with our staff, our agents, and our customers. We are passionate and determined about delivering the best customer service, preserving insurance industry knowledge, and making a difference through the work that we do.
We believe in a healthy work/life balance and, to that end, offer a competitive and comprehensive compensation package including health, dental, life, LTD, and vision insurance as well as an employee bonus plan, matching 401(k) plan, and generous time off benefits.
Intern - IT Business Analyst (Summer 2026)
West Bend, WI jobs
Recognized as a Milwaukee Journal Sentinel Top Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We're committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.
Award-Winning Internship ProgramWe're proud to be named to the RISE Professionals Elite 50 Internships List, a national recognition that honors top internship programs in the insurance industry. This award highlights our commitment to providing meaningful, high-impact experiences through mentorship, education, leadership development, diversity and inclusion efforts, networking opportunities, and more. Our internship program offers students a dynamic opportunity to gain hands-on experience, build valuable relationships, and develop essential skills while contributing to projects that support our mission and values. From day one, interns are empowered to make meaningful contributions and participate in professional development programming designed to prepare them for future success.
Job Summary
West Bend Insurance is currently seeking students for our 2026 Summer IT Internship Program!
As a Business Analyst Intern at West Bend, you will enjoy meaningful experience, one on one mentorship, and the opportunity to work on impactful projects. If you are looking to grow and develop the skills necessary for a future IT role, apply now!
Responsibilities & Qualifications
Responsibilities
* Analyze current processes and elicit requirements
* Collaborate with a software development team to create new solutions that satisfy the opportunities or problems to support business goals and objectives
* Manage and analyze business data to support decision-making and improve organizational efficiency
* Solve real business problems as part of an agile delivery team
Opportunities
* Pair with a mentor to learn and grow your analyst skillset
* Work in an exciting, fast-paced office environment embedded on a software development team with access to the best amenities West Bend has to offer
* Give back to the community by participating in a community service project
Preferred Experience and Skills
* Enrollment in a Risk Management & Insurance or similar program
* Strong critical thinking and problem-solving skills
* Enjoys working as part of a team
Please note - 2026 Summer IT Internship Program participants can work at our West Bend office location.
EEO
West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.
Auto-ApplyOliver Wyman - Business Strategy & Innovation-Focused Principal - P&C
New York jobs
Company:Oliver WymanDescription:
The Actuarial Consulting Practice of Oliver Wyman advises clients across a broad spectrum of risk management issues. We are a rapidly growing practice with offices across the globe. Our actuaries hold the highest professional qualifications and are nationally recognized as experts in their field(s). We use mathematical and statistical modeling skills and our qualitative assessment methodologies to assist clients in evaluating and addressing risk. Our solutions help clients manage and prepare for the potential financial consequences of uncertain future events. We bring a combination of broad-based expertise with specialized knowledge of specific risks, allowing us to provide independent, objective advice in the three primary areas of risk: healthcare, life and annuity, and property and casualty.
Oliver Wyman provides customized actuarial services and strategic insight, supporting clients as they strive to exceed their business objectives. Our exceptional client and employee retention exemplify our commitment to relationships built on trust, responsiveness, and clear communication.
The Property and Casualty Consulting Practice assists insurance companies, self-insured corporations, government entities and other organizations with all aspects of managing property and casualty insurance exposures. We guide P&C clients on their qualitative and quantification of risk and loss exposures, and offer advice on a range of issues, from external business strategy and internal risk management to economic capital modeling and new product development.
Job Description
Job Title: Principal - Property & Casualty
Office/Regions available: Northeast Region
Reports to: Global Strategy & Innovation Leader and Region Leader
Oliver Wyman is currently seeking an experienced consultant to join the Property & Casualty Actuarial Consulting Practice as a Principal. The successful candidate will partner with the region leader to develop and implement a business development plan that strategically leverages the region's colleagues and the firm's full suite of offerings to grow the business. The candidate will also have significant impact on the engagement and interaction with Oliver Wyman's clients, which include self-insured corporations, captive insurance companies, (re)insurers, investment firms, state regulators, and healthcare providers.
The successful candidate will be responsible for but not limited to the following.
Own the business development plan and revenue target for the relevant P&C region with a focus on large account pursuits.
Supervise business development collaboration with senior managers and Principals while establishing and maintaining knowledge of BD-related engagements across the P&C Practice (e.g., pipeline, marketing content, expertise, etc.).
Work within the Global Strategy & Innovation team to create and deliver content for monthly updates of business development activity by region, keeping the business leaders updated on activity.
Work collaboratively within the Global Strategy & Innovation team, and with others across the P&C Actuarial group to develop and enhance the team's strategies for business growth, new business and practice creation, solution development and sales, and service delivery refinement.
Identify and encourage the development of subject matter experts in their chosen fields.
Review and validate client deliverables, ensuring technical accuracy and integrity on various analyses, templates, and exhibits.
Mentor staff, fostering career and professional growth.
Prepare and deliver high-quality exhibits and written reports to effectively present findings and recommendations to clients.
Develop and strengthen client relationships and drive business development activities, including guiding the preparation of proposals and presentations for prospective clients.
Qualifications and Desired Skills
Demonstrated ability to lead and manage relationships with clients.
10+ years of consulting experience focused on Property and Casualty clients, including self-insureds, captives, and (re)insurers.
Strategic thinker, who brings creative solutions and drive to create new business opportunities and grow existing practices
Exceptional organizational skills, with proven ability to prioritize and manage multiple projects in a fast-paced work environment.
Excellent written and verbal communication skills, with the ability to build strong relationships with clients, colleagues, and industry stakeholders.
Proven ability to foster a culture of inclusiveness, innovation, and continuous improvement within the practice and across the broader organization.
Willingness to travel as needed to support client engagements and business development activities.
Self-motivated, self-directed, and proactive with a demonstrated ability to develop client-oriented solutions.
Collaborative team player capable of working effectively in a cross-functional environment.
ACAS/FCAS credentials beneficial, but not required
Why Work for Us
The Actuarial Practice of Oliver Wyman seeks to invest in its people by fostering a safe and inclusive environment, respecting and welcoming different perspectives, promoting an ownership culture, providing opportunities for individuals to develop their personal brand, and celebrating successes and rewarding performance. There are employee groups for: the LGBT+ community, racially and ethnically diverse employees, women, family life, introverts, and veterans of military service at Oliver Wyman.
Oliver Wyman offers a performance-based pay program that rewards colleagues for the contributions they make to our business results, including year-end bonuses based on personal and corporate performance. We also offer an impressive array of benefits. Explore all the benefits offered at US Benefits | Marsh McLennan.
For more information, please visit our website at ******************************
About Oliver Wyman
Oliver Wyman is a global leader in management consulting. With offices in more than seventy cities across thirty countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has 7,000 professionals around the world who collaborate with clients to optimize their business, improve their operations, and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC]. For more information, visit ******************** Follow Oliver Wyman on X @OliverWyman.
Marsh McLennan is committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting ************.
The applicable base salary range for this role is $188k -$400k.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis.
In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow on LinkedIn and X.The Actuarial Practice of Oliver Wyman advises clients across a broad spectrum of risk management issues. We are a rapidly growing group with offices expanding across the globe. Our actuaries hold the highest professional qualifications and are nationally recognized as experts in their field(s). We use mathematical and statistical modeling skills and our qualitative assessment methodologies to assist clients in evaluating and addressing risk. Our solutions help clients manage and prepare for the potential financial consequences of uncertain future events. We bring a combination of broad-based expertise with specialized knowledge of specific risks, allowing us to provide independent, objective advice in the three primary areas of risk: healthcare, life and annuity, and property and casualty.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
Auto-ApplyOliver Wyman - Business Strategy & Innovation-Focused Principal - P&C
New York, NY jobs
Company:Oliver WymanDescription:
The Actuarial Consulting Practice of Oliver Wyman advises clients across a broad spectrum of risk management issues. We are a rapidly growing practice with offices across the globe. Our actuaries hold the highest professional qualifications and are nationally recognized as experts in their field(s). We use mathematical and statistical modeling skills and our qualitative assessment methodologies to assist clients in evaluating and addressing risk. Our solutions help clients manage and prepare for the potential financial consequences of uncertain future events. We bring a combination of broad-based expertise with specialized knowledge of specific risks, allowing us to provide independent, objective advice in the three primary areas of risk: healthcare, life and annuity, and property and casualty.
Oliver Wyman provides customized actuarial services and strategic insight, supporting clients as they strive to exceed their business objectives. Our exceptional client and employee retention exemplify our commitment to relationships built on trust, responsiveness, and clear communication.
The Property and Casualty Consulting Practice assists insurance companies, self-insured corporations, government entities and other organizations with all aspects of managing property and casualty insurance exposures. We guide P&C clients on their qualitative and quantification of risk and loss exposures, and offer advice on a range of issues, from external business strategy and internal risk management to economic capital modeling and new product development.
Job Description
Job Title: Principal - Property & Casualty
Office/Regions available: Northeast Region
Reports to: Global Strategy & Innovation Leader and Region Leader
Oliver Wyman is currently seeking an experienced consultant to join the Property & Casualty Actuarial Consulting Practice as a Principal. The successful candidate will partner with the region leader to develop and implement a business development plan that strategically leverages the region's colleagues and the firm's full suite of offerings to grow the business. The candidate will also have significant impact on the engagement and interaction with Oliver Wyman's clients, which include self-insured corporations, captive insurance companies, (re)insurers, investment firms, state regulators, and healthcare providers.
The successful candidate will be responsible for but not limited to the following.
Own the business development plan and revenue target for the relevant P&C region with a focus on large account pursuits.
Supervise business development collaboration with senior managers and Principals while establishing and maintaining knowledge of BD-related engagements across the P&C Practice (e.g., pipeline, marketing content, expertise, etc.).
Work within the Global Strategy & Innovation team to create and deliver content for monthly updates of business development activity by region, keeping the business leaders updated on activity.
Work collaboratively within the Global Strategy & Innovation team, and with others across the P&C Actuarial group to develop and enhance the team's strategies for business growth, new business and practice creation, solution development and sales, and service delivery refinement.
Identify and encourage the development of subject matter experts in their chosen fields.
Review and validate client deliverables, ensuring technical accuracy and integrity on various analyses, templates, and exhibits.
Mentor staff, fostering career and professional growth.
Prepare and deliver high-quality exhibits and written reports to effectively present findings and recommendations to clients.
Develop and strengthen client relationships and drive business development activities, including guiding the preparation of proposals and presentations for prospective clients.
Qualifications and Desired Skills
Demonstrated ability to lead and manage relationships with clients.
10+ years of consulting experience focused on Property and Casualty clients, including self-insureds, captives, and (re)insurers.
Strategic thinker, who brings creative solutions and drive to create new business opportunities and grow existing practices
Exceptional organizational skills, with proven ability to prioritize and manage multiple projects in a fast-paced work environment.
Excellent written and verbal communication skills, with the ability to build strong relationships with clients, colleagues, and industry stakeholders.
Proven ability to foster a culture of inclusiveness, innovation, and continuous improvement within the practice and across the broader organization.
Willingness to travel as needed to support client engagements and business development activities.
Self-motivated, self-directed, and proactive with a demonstrated ability to develop client-oriented solutions.
Collaborative team player capable of working effectively in a cross-functional environment.
ACAS/FCAS credentials beneficial, but not required
Why Work for Us
The Actuarial Practice of Oliver Wyman seeks to invest in its people by fostering a safe and inclusive environment, respecting and welcoming different perspectives, promoting an ownership culture, providing opportunities for individuals to develop their personal brand, and celebrating successes and rewarding performance. There are employee groups for: the LGBT+ community, racially and ethnically diverse employees, women, family life, introverts, and veterans of military service at Oliver Wyman.
Oliver Wyman offers a performance-based pay program that rewards colleagues for the contributions they make to our business results, including year-end bonuses based on personal and corporate performance. We also offer an impressive array of benefits. Explore all the benefits offered at US Benefits | Marsh McLennan.
For more information, please visit our website at ******************************
About Oliver Wyman
Oliver Wyman is a global leader in management consulting. With offices in more than seventy cities across thirty countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has 7,000 professionals around the world who collaborate with clients to optimize their business, improve their operations, and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC]. For more information, visit ******************** Follow Oliver Wyman on X @OliverWyman.
Marsh McLennan is committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting ************.
The applicable base salary range for this role is $188k -$400k.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis.
In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow on LinkedIn and X.The Actuarial Practice of Oliver Wyman advises clients across a broad spectrum of risk management issues. We are a rapidly growing group with offices expanding across the globe. Our actuaries hold the highest professional qualifications and are nationally recognized as experts in their field(s). We use mathematical and statistical modeling skills and our qualitative assessment methodologies to assist clients in evaluating and addressing risk. Our solutions help clients manage and prepare for the potential financial consequences of uncertain future events. We bring a combination of broad-based expertise with specialized knowledge of specific risks, allowing us to provide independent, objective advice in the three primary areas of risk: healthcare, life and annuity, and property and casualty.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
Auto-ApplyProcess Improvement Analyst III / Salesforce Product Manager Support
Boston, MA jobs
We have an exciting opportunity in the newly created role of Process Improvement Analyst III/Salesforce Product Manager Support that will focus primarily in supporting the Group instance of Salesforce! This unique role will apply PIA skills and practices but have alignment with the Agile train to support the system business owner in prioritizing and managing ongoing Salesforce development for Group - driving progress, efficiency & results to support the organization.
You are
Process oriented & operational effectiveness/efficiency mindset.
Well versed in analytical skills and can simultaneously maintain detail oriented & strategic views.
A team player with proven track record to foster and manage working relationships within a matrixed environment.
Proactive to problem-solving.
You will
Be a peer to other Process Improvement Analysts who approach their role with an operational efficiency and process/tech change readiness approach but has an initial specialized focus on supporting Product Manager type activities for the Group instance of Salesforce.
Support your leader, the system owner, and in collaboration with other Agile Train partners, in coordinating sizing, planning & prioritization, new feature & acceptance criteria creation, monitoring JiraAlign/development progress, UAT/Release business testing coordination and size/scope/timeline management.
Represent Distribution but take a Group-wide view with a focus on delivering the highest value development in business-aligned timeframes, effectively and efficiently, to support Group success overall.
You have
Bachelor's degree or related experience.
Solid experience working with end users and leadership to observe and/or gather and assess business needs, with demonstrated ability to translate needs effectively between Business Areas & and Agile/IT resources.
Solid project/task management ability and aptitude for quickly learning new technologies and processes.
Strength in dealing with ambiguity and change & agility in prioritizing multiple tasks, responding rapidly to changing priorities, working within tight deadlines in a fast-paced environment, with a positive outlook.
Strong influencing and communication skills.
Salesforce knowledge/experience (++ for certification).
Agile (SAFe or other Methodology) experience (++ for certification).
Location
This position is a Flex 2 category requiring 2 days a week in office if you are within a commutable distance of a Guardian office. Qualified internal applicants will be considered regardless of location.
Salary Range:
$67,450.00 - $110,815.00
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
Our Promise
At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
Inspire Well-Being
As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at ************************************************
Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.
Equal Employment Opportunity
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Accommodations
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com.
Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.
Auto-ApplyBusiness Effectiveness Senior Consultant (OCM)
Chicago, IL jobs
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
Implements change management projects including stakeholder management, leadership alignment, organizational development, and culture. Creates content and disseminates business communications to employees on multiple platforms.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
* Partners across the enterprise to design and deliver cross-functional change management solutions to improve business results.
* Owns and leads large-scale, complex change initiatives impacting multiple Operations and Underwriting teams and/or other business areas. Triage new communication and training requests to determine if training, communication or change management intervention is required.
* Utilizing the approved methodology, assesses stakeholders, impact, change drivers and barriers to change to determine risk and risk mitigation processes. Identifies and mitigates integration risks and issues.
* Under minimal or no technical direction, drafts business communications on behalf of Operations Senior Leaders targeted at internal audiences and executive stakeholders.
* Drafts, edits and ensures accurate distribution of brand-compliant announcements across functions. Demonstrates consistent use of brand templates, alignment to corporate guidelines and communication protocols and rules of engagement.
* Collaborates with all levels of Operations Leaders, HR Business Partners, Corporate Communications and UWS/Field Operations Leaders to facilitate process for leaders to model and implement changes needed to support adoption or improve functional performance.
* Designs and formalizes process and governance for Operations Service Delivery and Underwriting Change Management.
* Measures change process and effectiveness of communication based on stakeholder feedback and surveys. Analyzes data and trends to determine business readiness and if solution had desired impact. Identify opportunities for improvement, communicate results to stakeholders and act on lessons learned.
May perform additional duties as assigned.
Reporting Relationship
* Typically Director or above
Skills, Knowledge & Abilities
* Advanced expertise in change management and communication theories, principles, and best practices.
* Experience successfully designing and leading change management activities.
* Expert business acumen with ability to effectively develop and implement strategies that support business objectives for Underwriting and Operations.
* Excellent writing and editing skills and ability to translate technical and/or complicated information into clear, concise messages that are appropriate for the targeted audience.
* Solid project management, organization, and planning skills with the ability to manage multiple projects effectively in a fast-paced environment.
* Strong interpersonal, communication and presentation skills. Ability to effectively interact with all levels of CNA's internal and external business partners.
* Highly collaborative and comfortable navigating organizational dynamics.
* Ability to exercise independent judgment and make critical business decisions effectively within scope of authority.
* Solid knowledge of Microsoft Office applications especially Word, PowerPoint and Excel.
Education & Experience
* Bachelor's Degree in English, Journalism, Communications, Change Management, or related discipline; or equivalent work experience. Master's degree preferred.
* Typically, 5 - 8 years communications and change management experience
* Prosci Certification preferred.
* Previous insurance industry experience required
#LI-Hybrid
#LI-DM1
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
Auto-ApplyServiceNow Platform Engineer
Business analyst job at Berkshire Hathaway Specialty Insurance
Who are we? A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway's insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character.
We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world?
Learn more about our unique culture and history.
Job Opportunity:
Berkshire Hathaway Specialty Insurance (BHSI) is seeking an experienced ServiceNow Platform Engineer to manage the technical aspects and development of the ServiceNow environment to join our Global Digital Services team based out of our Stevens Point, WI or Boston, MA office locations. This newly created position supports the design, implementation, and maintenance of scalable, secure, and high-performance ServiceNow solutions that enable digital workflows across the organization.
The candidate should demonstrate broad technical knowledge of ServiceNow products, such as ITSM, ITOM, ITAM, and SecOps, with a focus on platform architecture, governance, and automation.
In this role, you will be responsible for overseeing integrations with external systems using REST and SOAP APIs, ensuring best practices in CI/CD for ServiceNow code deployments, and applying advanced security controls for data protection. You will contribute to the optimization of workflow orchestration, monitoring performance metrics, and supporting automated incident resolution strategies. Experience in scripting languages such as JavaScript and Glide, as well as familiarity with ServiceNow Discovery, Service Mapping, and Event Management modules, will be highly valued. The successful candidate must also collaborate closely with cross-functional teams to define standards, troubleshoot complex issues, and deliver innovative solutions aligned with business objectives.
Duties & Responsibilities:
Administer and configure the ServiceNow platform including user interfaces, workflows, reporting, integrations, etc.
Develop new applications, components, interfaces, workflows and automations within the ServiceNow platform using JavaScript, REST API, and web services
Collaborate with stakeholders and subject matter experts to understand business requirements and translate them into technical designs and solutions
Create documentation for new and existing solutions including application architecture, data flows, technical designs etc.
Manage platform upgrades, patching, and performance tuning.
Monitor system health and proactively address issues to ensure high availability and reliability.
Establish and enforce platform standards, development guidelines, and governance models.
Stay current with ServiceNow releases and emerging capabilities.
Identify opportunities to enhance user experience and streamline workflows through automation and AI.
Qualifications, Skills and Experience:
7+ years of hands-on experience with ServiceNow platform engineering in a large enterprise environment.
Proven expertise in multiple ServiceNow modules and custom application development.
Strong understanding of ITIL processes and enterprise architecture principles.
Experience with Agile methodologies and DevOps practices.
ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD) required; additional certifications (e.g., ITSM, ITOM, HRSD) are a plus.
Experience in financial services or other regulated industries.
Knowledge of cloud infrastructure (Azure, AWS) and integration with ServiceNow.
Familiarity with scripting and IaC languages (JavaScript, GlideScript, Powershell, Terraform) and web technologies (HTML, CSS).
Strong communication and stakeholder management skills.
BHSI Offers:
A competitive package and exciting growth opportunities for career-oriented teammates.
A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders.
A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework.
Benefits that support your life and well-being, which include:
Comprehensive Health, Dental and Vision benefits
Disability Insurance (both short-term and long-term)
Life Insurance (for you and your family)
Accidental Death & Dismemberment Insurance (for you and your family)
Flexible Spending Accounts
Health Reimbursement Account
Employee Assistance Program
Retirement Savings 401(k) Plan with Company Match
Generous holiday and Paid Time Off
Tuition Reimbursement
Paid Parental Leave
The base salary range for this position in Stevens Point, WI is $80,000 to $115,000, along with annual bonus eligibility. For the position based in Boston, MA, the base salary range is $85,000 to $120,000, along with annual bonus eligibility. Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates - both their capabilities and character - as demonstrated by our amazing culture.
NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.
Auto-Apply