Take the lead and close the deal at the center of where it all happens - our customers' homes. Whether your support is in person or via phone, you'll be the face and voice of AT&T. Each day will offer a fresh opportunity to meet sales goals while introducing customers to our award-winning wireless and TV service. We'll rely on your sales expertise, product knowledge and best-in-class customer service to sell state of the art technology and meet customers' needs.
What does it take to deliver the white glove experience? It's all about meeting our customers where they are; whether that means traveling to their residence, place of business or creating meaningful connections through excellent communication, strategic thinking and personalized sales interactions. You'll provide whatever it takes to close the deal with ease - hands on demos, WiFi assessments, tech delivery and issue resolution. Each day will offer unique opportunities, so you'll need to be flexible and open to change as we put the safety of our employees and customers first. There may even be instances where you'll need to demonstrate the ability to empathize, provide conflict resolution and provide tech support to retain our valued customers.
Additional Key Skills:
The Senior Compliance (UM) Professional collects and analyzes data daily, weekly, monthly or as needed to assess outcome and operational metrics for the team and individuals.