Operations Manager jobs at Bertelsmann - 1464 jobs
Senior Operations Manager
Bertelsmann 4.6
Operations manager job at Bertelsmann
Arvato is looking for an experienced operations leader to support our growing facilities in the Louisville market. In this role you will have the responsibility for the end-to-end operations of the entire distribution center in Louisville, Kentucky. This includes driving continuous improvement in all areas of operation as well as monitoring and adjusting processes as needed to meet production schedules, due dates, priorities, shipping requirements and volume peaks. Your goal will be to provide the highest quality service for our customers by establishing best-in-class processes while maintaining optimal cost structures.
YOUR TASKS
* Maintain production, quality, reliability, and safety requirements.
* Hire, train, evaluate, and develop production management staff.
* Serve as key communication link between operations and customers (internal and external).
* Logistics Management of Operations: Coordinating warehousing, and distribution activities to ensure timely delivery of products to customers daily and supports client month/year end activities.
* KRONOS Labor Management: Monitors and ensures all frontline supervisors are accurately accounting for labor efforts in correct cost centers and project codes.
* Prepares OPS data as required.
* Supports Quality Management System and corrective actions.
* Oversight for Safety and engagement as required.
* Responsible for client KPI's: On Time Delivery, Inventory Control, Claims, On Time shipping.
* Peak Season Planning + Execution.
* Training of warehouse associates for all functional areas.
* Team Leadership: Leading and managing a team of OPS Managers, providing guidance, training, and support to ensure that goals and objectives are met.
* Inventory Management: Oversight to ensure inventory control metrics are aligned and OPS functional processes are not creating errors for inventory control. Supports customer audits and physical inventory as required.
* Process/Continuous Improvement: Identifies areas for improvement within QMS processes to enhance efficiency, reduce costs and minimize waste throughout the supply chain.
YOUR PROFILE
The ideal candidate will be flexible, self-motivated, analytical and possess excellent communication skills with demonstrated experience driving process improvement initiatives. Proven leadership capabilities with ability to interact easily with individuals at all levels and functions, both within and outside the organization will be critical to this role. ISO experience is also strongly preferred.
* 10+ years of operations experience within a multi-client supply chain and high-tech environment including developing, motivating, and leading cross functional teams.
* Bachelor's Degree preferred.
* ERP Systems experience required; SAP preferred.
* Active management of production, quality, and technical support areas.
* Workforce Management experience in a temp labor environment.
* Experience in fulfillment environment with automation (WCS, WMS + subsystems)
WE OFFER
* Medical, Dental, Vision, Life Insurance, and Disability Pay.
* 401(k) with company matching up to 6%.
* Paid Time Off, including paid holidays.Flexible Spending Accounts.
* Voluntary benefits such as legal and financial assistance, pet insurance, and more.
* Employee Assistance Program.
* Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
* Commuter benefits.
* Employee engagement activities.
$78k-107k yearly est. 3d ago
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Ride Operations Area Manager
Carowinds 4.2
Huntersville, NC jobs
We are currently seeking an Area Manager of Rides to ensure the safe and efficient operation of all park attractions at Carowinds. In addition to oversight of attractions, this role will assist with hiring, leading, and managing talent day to day as assigned in tandem with another Rides Area Manager. You'll work with other divisional managers to complete tasks and projects and assist in other divisional departments. This position will report to the Rides Manager. High levels of self-motivation, leadership and development, initiative, multi-tasking and time management are essential.
Benefits:
3 weeks paid vacation (6 sick days, 8 paid holidays)
Several medical coverage options to fit your needs best
401K match
FREE entry to ALL our parks and water parks!
Perks:
Complimentary tickets for friends and family
Discounts on food and park merchandise
Full-time and part-time employee events and gatherings
Responsibilities:
Plans, organizes and controls resources of the Rides departments. Prepares operating plan and budget. Monitors and takes action to ensure operation remains within budget guidelines.
Reviews all manufacture operating guidelines for rides/attractions to ensure all required policies and procedures are being met.
Monitors operation of Rides attractions and makes necessary recommendations. Also monitors and takes appropriate action to ensure that all safety procedures are followed in area. Ensures all duties in all ride locations are performed in a safe manner and by established guidelines.
Responds to and assists with emergency situations that may occur.
Recruits, hires and trains part-time and seasonal associates to maintain optimal staffing levels throughout the operating season and within budget.
Supervises subordinate seasonal management staff; supervisory duties include, instructing, assigning, reviewing and planning work of others; maintaining standards; coordinating activities; allocating personnel; selecting new associates; acting on associate problems; motivating associates; recommending and approving associate promotions, transfers and discipline, and recommending discharge.
Orders and purchases supplies. Follows established accounting procedures for documentation of purchases. Analyzes and monitors supplies expenses, recommending necessary adjustments to product and the operation. Evaluates products to ensure their cost and overall effectiveness.
Receives and responds to guest comment reports and interacts with park guests in person; takes corrective action as necessary to maintain effectiveness of park services and products.
Adheres to and enforces all Six Flags and specific park policies and procedures, including safety, attendance and EEO policies, and demonstrates commitment to guest service in all aspects of employment.
Other duties may be assigned.
Qualifications:
Associates degree or equivalent.
3-5 years of related experience in Ride Operations preferred.
IRT Certified Instructor license preferred.
Ability to plan, organize and direct managerial staff. Must be able to apply supervisory and managerial concepts and principles; knowledge of administrative principles involved in developing, directing and supervising various programs and related activities.
Excellent communication skills required to interact with park management, subordinates, guests, vendors, etc. to maintain effective relationships.
Ability to make sound, educated decisions. Reacts calmly and quickly in an emergency situation.
Ability to learn and utilize new skills and information to improve job performance and efficiency.
Knowledgeable in modern office practices and technology; proficient in the use of computers for work and data processing.
Ability to pass a mandatory (or random) drug test, per company policy, unless prohibited by state or provincial law.
Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to credit, criminal, DMV, Previous employment, education and personal references, per Company policy, unless prohibited by federal, state or provincial law.
Ability to work nights, weekends and holiday periods to meet business needs.
Driver's License Required.
$39k-53k yearly est. Auto-Apply 2d ago
Ride Operations Area Manager
Carowinds 4.2
Gastonia, NC jobs
We are currently seeking an Area Manager of Rides to ensure the safe and efficient operation of all park attractions at Carowinds. In addition to oversight of attractions, this role will assist with hiring, leading, and managing talent day to day as assigned in tandem with another Rides Area Manager. You'll work with other divisional managers to complete tasks and projects and assist in other divisional departments. This position will report to the Rides Manager. High levels of self-motivation, leadership and development, initiative, multi-tasking and time management are essential.
Benefits:
3 weeks paid vacation (6 sick days, 8 paid holidays)
Several medical coverage options to fit your needs best
401K match
FREE entry to ALL our parks and water parks!
Perks:
Complimentary tickets for friends and family
Discounts on food and park merchandise
Full-time and part-time employee events and gatherings
Responsibilities:
Plans, organizes and controls resources of the Rides departments. Prepares operating plan and budget. Monitors and takes action to ensure operation remains within budget guidelines.
Reviews all manufacture operating guidelines for rides/attractions to ensure all required policies and procedures are being met.
Monitors operation of Rides attractions and makes necessary recommendations. Also monitors and takes appropriate action to ensure that all safety procedures are followed in area. Ensures all duties in all ride locations are performed in a safe manner and by established guidelines.
Responds to and assists with emergency situations that may occur.
Recruits, hires and trains part-time and seasonal associates to maintain optimal staffing levels throughout the operating season and within budget.
Supervises subordinate seasonal management staff; supervisory duties include, instructing, assigning, reviewing and planning work of others; maintaining standards; coordinating activities; allocating personnel; selecting new associates; acting on associate problems; motivating associates; recommending and approving associate promotions, transfers and discipline, and recommending discharge.
Orders and purchases supplies. Follows established accounting procedures for documentation of purchases. Analyzes and monitors supplies expenses, recommending necessary adjustments to product and the operation. Evaluates products to ensure their cost and overall effectiveness.
Receives and responds to guest comment reports and interacts with park guests in person; takes corrective action as necessary to maintain effectiveness of park services and products.
Adheres to and enforces all Six Flags and specific park policies and procedures, including safety, attendance and EEO policies, and demonstrates commitment to guest service in all aspects of employment.
Other duties may be assigned.
Qualifications:
Associates degree or equivalent.
3-5 years of related experience in Ride Operations preferred.
IRT Certified Instructor license preferred.
Ability to plan, organize and direct managerial staff. Must be able to apply supervisory and managerial concepts and principles; knowledge of administrative principles involved in developing, directing and supervising various programs and related activities.
Excellent communication skills required to interact with park management, subordinates, guests, vendors, etc. to maintain effective relationships.
Ability to make sound, educated decisions. Reacts calmly and quickly in an emergency situation.
Ability to learn and utilize new skills and information to improve job performance and efficiency.
Knowledgeable in modern office practices and technology; proficient in the use of computers for work and data processing.
Ability to pass a mandatory (or random) drug test, per company policy, unless prohibited by state or provincial law.
Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to credit, criminal, DMV, Previous employment, education and personal references, per Company policy, unless prohibited by federal, state or provincial law.
Ability to work nights, weekends and holiday periods to meet business needs.
Driver's License Required.
$39k-53k yearly est. Auto-Apply 2d ago
Ride Operations Area Manager
Carowinds 4.2
Concord, NC jobs
We are currently seeking an Area Manager of Rides to ensure the safe and efficient operation of all park attractions at Carowinds. In addition to oversight of attractions, this role will assist with hiring, leading, and managing talent day to day as assigned in tandem with another Rides Area Manager. You'll work with other divisional managers to complete tasks and projects and assist in other divisional departments. This position will report to the Rides Manager. High levels of self-motivation, leadership and development, initiative, multi-tasking and time management are essential.
Benefits:
3 weeks paid vacation (6 sick days, 8 paid holidays)
Several medical coverage options to fit your needs best
401K match
FREE entry to ALL our parks and water parks!
Perks:
Complimentary tickets for friends and family
Discounts on food and park merchandise
Full-time and part-time employee events and gatherings
Responsibilities:
Plans, organizes and controls resources of the Rides departments. Prepares operating plan and budget. Monitors and takes action to ensure operation remains within budget guidelines.
Reviews all manufacture operating guidelines for rides/attractions to ensure all required policies and procedures are being met.
Monitors operation of Rides attractions and makes necessary recommendations. Also monitors and takes appropriate action to ensure that all safety procedures are followed in area. Ensures all duties in all ride locations are performed in a safe manner and by established guidelines.
Responds to and assists with emergency situations that may occur.
Recruits, hires and trains part-time and seasonal associates to maintain optimal staffing levels throughout the operating season and within budget.
Supervises subordinate seasonal management staff; supervisory duties include, instructing, assigning, reviewing and planning work of others; maintaining standards; coordinating activities; allocating personnel; selecting new associates; acting on associate problems; motivating associates; recommending and approving associate promotions, transfers and discipline, and recommending discharge.
Orders and purchases supplies. Follows established accounting procedures for documentation of purchases. Analyzes and monitors supplies expenses, recommending necessary adjustments to product and the operation. Evaluates products to ensure their cost and overall effectiveness.
Receives and responds to guest comment reports and interacts with park guests in person; takes corrective action as necessary to maintain effectiveness of park services and products.
Adheres to and enforces all Six Flags and specific park policies and procedures, including safety, attendance and EEO policies, and demonstrates commitment to guest service in all aspects of employment.
Other duties may be assigned.
Qualifications:
Associates degree or equivalent.
3-5 years of related experience in Ride Operations preferred.
IRT Certified Instructor license preferred.
Ability to plan, organize and direct managerial staff. Must be able to apply supervisory and managerial concepts and principles; knowledge of administrative principles involved in developing, directing and supervising various programs and related activities.
Excellent communication skills required to interact with park management, subordinates, guests, vendors, etc. to maintain effective relationships.
Ability to make sound, educated decisions. Reacts calmly and quickly in an emergency situation.
Ability to learn and utilize new skills and information to improve job performance and efficiency.
Knowledgeable in modern office practices and technology; proficient in the use of computers for work and data processing.
Ability to pass a mandatory (or random) drug test, per company policy, unless prohibited by state or provincial law.
Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to credit, criminal, DMV, Previous employment, education and personal references, per Company policy, unless prohibited by federal, state or provincial law.
Ability to work nights, weekends and holiday periods to meet business needs.
Driver's License Required.
$39k-53k yearly est. Auto-Apply 2d ago
Ride Operations Area Manager
Carowinds 4.2
Marvin, NC jobs
We are currently seeking an Area Manager of Rides to ensure the safe and efficient operation of all park attractions at Carowinds. In addition to oversight of attractions, this role will assist with hiring, leading, and managing talent day to day as assigned in tandem with another Rides Area Manager. You'll work with other divisional managers to complete tasks and projects and assist in other divisional departments. This position will report to the Rides Manager. High levels of self-motivation, leadership and development, initiative, multi-tasking and time management are essential.
Benefits:
3 weeks paid vacation (6 sick days, 8 paid holidays)
Several medical coverage options to fit your needs best
401K match
FREE entry to ALL our parks and water parks!
Perks:
Complimentary tickets for friends and family
Discounts on food and park merchandise
Full-time and part-time employee events and gatherings
Responsibilities:
Plans, organizes and controls resources of the Rides departments. Prepares operating plan and budget. Monitors and takes action to ensure operation remains within budget guidelines.
Reviews all manufacture operating guidelines for rides/attractions to ensure all required policies and procedures are being met.
Monitors operation of Rides attractions and makes necessary recommendations. Also monitors and takes appropriate action to ensure that all safety procedures are followed in area. Ensures all duties in all ride locations are performed in a safe manner and by established guidelines.
Responds to and assists with emergency situations that may occur.
Recruits, hires and trains part-time and seasonal associates to maintain optimal staffing levels throughout the operating season and within budget.
Supervises subordinate seasonal management staff; supervisory duties include, instructing, assigning, reviewing and planning work of others; maintaining standards; coordinating activities; allocating personnel; selecting new associates; acting on associate problems; motivating associates; recommending and approving associate promotions, transfers and discipline, and recommending discharge.
Orders and purchases supplies. Follows established accounting procedures for documentation of purchases. Analyzes and monitors supplies expenses, recommending necessary adjustments to product and the operation. Evaluates products to ensure their cost and overall effectiveness.
Receives and responds to guest comment reports and interacts with park guests in person; takes corrective action as necessary to maintain effectiveness of park services and products.
Adheres to and enforces all Six Flags and specific park policies and procedures, including safety, attendance and EEO policies, and demonstrates commitment to guest service in all aspects of employment.
Other duties may be assigned.
Qualifications:
Associates degree or equivalent.
3-5 years of related experience in Ride Operations preferred.
IRT Certified Instructor license preferred.
Ability to plan, organize and direct managerial staff. Must be able to apply supervisory and managerial concepts and principles; knowledge of administrative principles involved in developing, directing and supervising various programs and related activities.
Excellent communication skills required to interact with park management, subordinates, guests, vendors, etc. to maintain effective relationships.
Ability to make sound, educated decisions. Reacts calmly and quickly in an emergency situation.
Ability to learn and utilize new skills and information to improve job performance and efficiency.
Knowledgeable in modern office practices and technology; proficient in the use of computers for work and data processing.
Ability to pass a mandatory (or random) drug test, per company policy, unless prohibited by state or provincial law.
Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to credit, criminal, DMV, Previous employment, education and personal references, per Company policy, unless prohibited by federal, state or provincial law.
Ability to work nights, weekends and holiday periods to meet business needs.
Driver's License Required.
$39k-53k yearly est. Auto-Apply 2d ago
Games Area Manager
Carowinds 4.2
Huntersville, NC jobs
Job Status/Type: Full time
Management
Shift/ Schedule Requirements: Ability to work various shifts and days including nights, weekends and holiday periods to meet business needs.
Responsible for managing the operation of the retail departments, consisting of merchandise and games, to maximize business results, monitor inventory and adapt to consumer buying behavior. This position supervises the performance of seasonal managers and associates to ensure all retail locations maintain the highest quality presentation, drive sales growth and deliver exceptional guest service with a goal for constant improvement. High levels of self-motivation, leadership and development, initiative, multi-tasking and time management are essential.
Benefits:
3 weeks paid vacation (6 sick days, 8 paid holidays)
Several medical coverage options to fit your needs best
401K match
FREE entry to ALL our parks and water parks!
Perks:
Complimentary tickets for friends and family
Discounts on food and park merchandise
Full-time and part-time employee events and gatherings
Responsibilities:
Manages the planning, coordinating and implementing of some or all retail operations of the Park, ensuring compliance with all applicable policies, procedures, regulations and standards of quality and safety. Positively develops all Park associates and promotes division goals on a daily basis. Must be self-motivated, driven and have excellent initiative.
Supervises seasonal staff, including instructing, assigning, reviewing and planning work of others, maintaining high standards, coordinating activities, hiring and placement, acting on associates problems, recommending and approving associate promotions, transfers, scheduling and discipline and recommending discharge. Encourages a safe, respectful and pleasant work environment. Focuses on coaching and developing a team for long term to increase overall associate retention.
Develops, implements and evaluates quality assurance measures. Maintains the highest retail location standards and relocates and/or purchases products as needed to increase profitability. Creates and teaches visual display techniques following established and frequently trend driven visual presentation guidelines. Coordinates and oversees locations set-up before Park opening, including counting in received products, moving fixtures and products, visual merchandising and coordinating product programs. Recognizes and quickly reacts to current retail trends. Reviews department policies and procedures on a continuous basis, making specific recommendations to improve service and efficiency.
Achieves financial goals through preparation and adherence to labor and revenue budgets and multiple expense accounts for all retail locations in the Park. Prepares monthly and quarterly financial and inventory reprojections, monitors and adjusts expenditures as needed. Creates, receives and reviews various records and reports including expenses, revenue, cash variance, labor dollars and hours, hiring levels, purchase orders, sales, schedules and inspection reports.
Formulates, submits and implements pricing strategies by reviewing sales and revenue performance; determining additional needed sales promotions and closely monitoring inventory levels, product turnover and profit margin.
Interacts and communicates with various groups and individuals such as immediate supervisor, other Park managers and staff, subordinates, consultants, counterparts etc. Prepares and delivers regular professional quality presentations to review past performance and deliver planned strategy for the future.
Adheres to and enforces all Carowinds policies and procedures, including safety, appearance, attendance and EEO policies, and demonstrates a commitment to guest service in all aspects of employment.
Other duties as may be assigned.
Qualifications:
3 to 5 years related experience in large scale retail operationsmanagement.
Amusement park, or similar operational experience, preferred.
Ability to pass a mandatory or random drug test, per Company policy, unless prohibited by federal, state or provincial law.
Ability to pass a background check, which may include, but is not limited to criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Excels in a fast paced changing environment.
Understanding of federal, state and local labor laws.
Knowledge of related accounting procedures, profit/loss statements, general ledger, and point of sales systems.
Proven leadership skills and experience managing continuous process improvement with the ability to think outside the box and challenge the status quo.
Proficient in Microsoft Word, Excel, PowerPoint, Outlook.
Must be able to work a flexible schedule including most weekends and often holidays.
$35k-54k yearly est. Auto-Apply 2d ago
Security Area Manager
Carowinds 4.2
Huntersville, NC jobs
The Area Manager of Security is responsible for supporting the overall safety and security operations of Carowinds Amusement Park, ensuring a safe and enjoyable environment for all guests and associates. This position plays a key leadership role within the Security Department, providing direct oversight of daily operations, supervising security personnel, and ensuring compliance with park policies, procedures, and applicable laws and regulations.
The Area Manager assists in the development and implementation of security plans, emergency response procedures, and loss prevention initiatives, while maintaining strong partnerships with local law enforcement, fire, and emergency management agencies. This role requires a proactive leader who can effectively manage teams in a fast-paced environment, respond calmly under pressure, and uphold the highest standards of professionalism and integrity.
Benefits:
3 weeks paid vacation (6 sick days, 8 paid holidays)
Several medical coverage options to fit your needs best
401K match
FREE entry to ALL our parks and water parks!
Perks:
Complimentary tickets for friends and family
Discounts on food and park merchandise
Full-time and part-time employee events and gatherings
Responsibilities:
Exercises general supervision over Captains, Sergeants, Corporals, subordinate officers and support staff.
Ensure department is functioning within all local, state and federal laws.
Monitors and observes patrol and investigative activities to ensure all department personnel conforms to company and divisional policies.
Communicates using two-way radio and telephones.
Oversees and may personally participate in responding to and investigating criminal and procedural violations, obtaining evidence, compiling information and preparing case reports.
Attends and represents the department or its officers at court hearings.
Maintains contact with supervisory staff to coordinate department activities.
Ensures availability by radio or phone for consultation on major incidents and / or emergencies.
Communicates pertinent information to the Security Manager and Executive Management in accordance with departmental and company policy.
Operates a company vehicle in accordance with departmental policy and procedure.
Adheres to and enforces all Six Flags and specific Park policies and procedures, including, but not limited to, safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment.
Oversees scheduling, interviewing, hiring, and recruiting of all department personnel.
Organizes, designs, updates and delivers all departmental trainings.
Keep up to date and accurate records of trainings for all departmental personnel.
Assist in preparing annual budget and monitors compliance.
Analyze and recommend improvements to department equipment and facilitates and propose logical solutions within the budget to the Manager of Security for approval.
Research, organize and execute departmental purchases as approved by the Manager of Security.
Research, write and revise the Department Manual of Policies and Procedures.
Recommend, assist, and lead in employee discipline procedures.
Coordinate, approve and maintain daily paperwork and packets.
Review and approve reports prepared by subordinate officers.
Conduct periodic performance evaluations on appointed personnel.
Leverage all available tools and technology to their fullest potential in support of loss prevention efforts.
Develop and manage an internal auditing team.
Monitors emerging trends in risk assessment and loss prevention.
Implements innovative strategies to safeguard assets and operations and anticipates future challenges.
Qualifications:
Bachelor's Degree ( 4 year College or University) Criminal Justice or Law Enforcement Management.
1 - 4 Years related experience Law Enforcement.
At least 21 years of age.
Possess a valid driver's license.
Possess or have the ability to obtain NC and SC armed Security Officer certification.
Must be able to obtain SC SLED certifications as an Armed Security Officer and Trainer.
Must be able to obtain a certificate in non-confrontational investigative interviewing techniques.
Must be highly organized, self-motivated and able to perform well under pressure and receptive to feedback.
Ability to communicate effectively with guests, employees, management, and Law Enforcement Agencies.
Must possess a working knowledge of Criminal Law.
Required to read, comprehend and speak English language.
Ability to work nights, weekends, and holiday periods to meet business needs.
Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state of provincial law.
Ability to pass a background check, if 18 years of age or older, which may include, but not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company Policy, unless prohibited by federal, state, or provincial law.
$35k-54k yearly est. Auto-Apply 2d ago
Aquatics Area Manager
Carowinds 4.2
Huntersville, NC jobs
Carowinds is currently seeking an Area Manager of Aquatics to ensure the safe and efficient operation of Carolina Harbor attractions at Carowinds. In addition to oversight of attractions, this role will assist with hiring, leading, and managing talent day to day as assigned. You'll work with other divisional managers to complete tasks and projects and assist in other divisional departments.
Benefits:
3 weeks paid vacation (6 sick days, 8 paid holidays)
Several medical coverage options to fit your needs best
401K match
FREE entry to ALL our parks and water parks!
Perks:
Complimentary tickets for friends and family
Discounts on food and park merchandise
Full-time and part-time employee events and gatherings
Responsibilities:
Oversees the operations of all Carolina Harbor water attractions and acts as duty Manager for Aquatics Operations
Oversees the set up and winterization of all park's rides/attractions to ensure safe and proper operation, cleanliness, proper staffing levels and outstanding guest service
Communicates concerns and needs to Director and/or Manager of Operations, subordinates, and other departments when appropriate
Ensures that all standard operating procedures are followed during attraction downtime and/or emergency situations to ensure the safety of all guests and associates. Coordinates with Park Operations, Maintenance and Safety/Security personnel, to safely evacuate guests from rides/attractions when necessary during a shutdown
Oversees and participates in the selection, training (Leadership training, Lifeguard training, Facility training, In-Service and Safety training), scheduling and supervision of Aquatics Departments' seasonal staff (and participates in the same for all divisional associates) to make sure that a high level of quality service is being offered and that associates are knowledgeable of and proficient in proper procedures
Reads, writes, and reviews SOP manuals
Ensures compliance with all applicable labor laws including those pertaining to the employment of minors
Coaches, counsels and take disciplinary action when appropriate. Reads, reviews, and approves personnel changes including transfers and terminations to ensure compliance with all relative laws and policies
Prepares annual department labor and operating budgets. Monitors expenses and takes appropriate corrective action if necessary. Closely examines all operating areas to ensure proper labor staffing levels and to track and account for variances. Researches, negotiates purchase terms for and -- once approval is received -- procures all supplies needed for the Aquatics Department
Receives and responds to guest comment reports and interacts with park guests in person; takes corrective action as necessary to maintain effectiveness of park services and products
Adheres to and enforces all Cedar Fair and specific Park policies and procedures, including safety, attendance and EEO policies and demonstrates commitment to customer service in all aspects of employment
Other duties as assigned
Qualifications:
3-5 years of related experience in a theme park, or water park operation including 2 or more years in a supervisory role
Eligibility and ability to obtain an Ellis & Associates International Lifeguard Training Program Instructor or Instructor Trainer license
Ability to learn and perform CPR and Basic First Aid and maintain current certification
HS Diploma or GED - College Degree preferred
Ability to work nights, weekends, and holiday periods to meet business needs
Ability to pass a mandatory or random drug test, per company policy, unless prohibited by federal, state, or provincial law
Ability to pass a background check, which may include but is not limited to credit, criminal, DMV, previous employment, education, and personal references per company policy unless prohibited by federal, state or provincial law
$35k-54k yearly est. Auto-Apply 2d ago
Games Area Manager
Carowinds 4.2
Concord, NC jobs
Job Status/Type: Full time
Management
Shift/ Schedule Requirements: Ability to work various shifts and days including nights, weekends and holiday periods to meet business needs.
Responsible for managing the operation of the retail departments, consisting of merchandise and games, to maximize business results, monitor inventory and adapt to consumer buying behavior. This position supervises the performance of seasonal managers and associates to ensure all retail locations maintain the highest quality presentation, drive sales growth and deliver exceptional guest service with a goal for constant improvement. High levels of self-motivation, leadership and development, initiative, multi-tasking and time management are essential.
Benefits:
3 weeks paid vacation (6 sick days, 8 paid holidays)
Several medical coverage options to fit your needs best
401K match
FREE entry to ALL our parks and water parks!
Perks:
Complimentary tickets for friends and family
Discounts on food and park merchandise
Full-time and part-time employee events and gatherings
Responsibilities:
Manages the planning, coordinating and implementing of some or all retail operations of the Park, ensuring compliance with all applicable policies, procedures, regulations and standards of quality and safety. Positively develops all Park associates and promotes division goals on a daily basis. Must be self-motivated, driven and have excellent initiative.
Supervises seasonal staff, including instructing, assigning, reviewing and planning work of others, maintaining high standards, coordinating activities, hiring and placement, acting on associates problems, recommending and approving associate promotions, transfers, scheduling and discipline and recommending discharge. Encourages a safe, respectful and pleasant work environment. Focuses on coaching and developing a team for long term to increase overall associate retention.
Develops, implements and evaluates quality assurance measures. Maintains the highest retail location standards and relocates and/or purchases products as needed to increase profitability. Creates and teaches visual display techniques following established and frequently trend driven visual presentation guidelines. Coordinates and oversees locations set-up before Park opening, including counting in received products, moving fixtures and products, visual merchandising and coordinating product programs. Recognizes and quickly reacts to current retail trends. Reviews department policies and procedures on a continuous basis, making specific recommendations to improve service and efficiency.
Achieves financial goals through preparation and adherence to labor and revenue budgets and multiple expense accounts for all retail locations in the Park. Prepares monthly and quarterly financial and inventory reprojections, monitors and adjusts expenditures as needed. Creates, receives and reviews various records and reports including expenses, revenue, cash variance, labor dollars and hours, hiring levels, purchase orders, sales, schedules and inspection reports.
Formulates, submits and implements pricing strategies by reviewing sales and revenue performance; determining additional needed sales promotions and closely monitoring inventory levels, product turnover and profit margin.
Interacts and communicates with various groups and individuals such as immediate supervisor, other Park managers and staff, subordinates, consultants, counterparts etc. Prepares and delivers regular professional quality presentations to review past performance and deliver planned strategy for the future.
Adheres to and enforces all Carowinds policies and procedures, including safety, appearance, attendance and EEO policies, and demonstrates a commitment to guest service in all aspects of employment.
Other duties as may be assigned.
Qualifications:
3 to 5 years related experience in large scale retail operationsmanagement.
Amusement park, or similar operational experience, preferred.
Ability to pass a mandatory or random drug test, per Company policy, unless prohibited by federal, state or provincial law.
Ability to pass a background check, which may include, but is not limited to criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Excels in a fast paced changing environment.
Understanding of federal, state and local labor laws.
Knowledge of related accounting procedures, profit/loss statements, general ledger, and point of sales systems.
Proven leadership skills and experience managing continuous process improvement with the ability to think outside the box and challenge the status quo.
Proficient in Microsoft Word, Excel, PowerPoint, Outlook.
Must be able to work a flexible schedule including most weekends and often holidays.
$35k-54k yearly est. Auto-Apply 2d ago
Security Area Manager
Carowinds 4.2
Concord, NC jobs
The Area Manager of Security is responsible for supporting the overall safety and security operations of Carowinds Amusement Park, ensuring a safe and enjoyable environment for all guests and associates. This position plays a key leadership role within the Security Department, providing direct oversight of daily operations, supervising security personnel, and ensuring compliance with park policies, procedures, and applicable laws and regulations.
The Area Manager assists in the development and implementation of security plans, emergency response procedures, and loss prevention initiatives, while maintaining strong partnerships with local law enforcement, fire, and emergency management agencies. This role requires a proactive leader who can effectively manage teams in a fast-paced environment, respond calmly under pressure, and uphold the highest standards of professionalism and integrity.
Benefits:
3 weeks paid vacation (6 sick days, 8 paid holidays)
Several medical coverage options to fit your needs best
401K match
FREE entry to ALL our parks and water parks!
Perks:
Complimentary tickets for friends and family
Discounts on food and park merchandise
Full-time and part-time employee events and gatherings
Responsibilities:
Exercises general supervision over Captains, Sergeants, Corporals, subordinate officers and support staff.
Ensure department is functioning within all local, state and federal laws.
Monitors and observes patrol and investigative activities to ensure all department personnel conforms to company and divisional policies.
Communicates using two-way radio and telephones.
Oversees and may personally participate in responding to and investigating criminal and procedural violations, obtaining evidence, compiling information and preparing case reports.
Attends and represents the department or its officers at court hearings.
Maintains contact with supervisory staff to coordinate department activities.
Ensures availability by radio or phone for consultation on major incidents and / or emergencies.
Communicates pertinent information to the Security Manager and Executive Management in accordance with departmental and company policy.
Operates a company vehicle in accordance with departmental policy and procedure.
Adheres to and enforces all Six Flags and specific Park policies and procedures, including, but not limited to, safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment.
Oversees scheduling, interviewing, hiring, and recruiting of all department personnel.
Organizes, designs, updates and delivers all departmental trainings.
Keep up to date and accurate records of trainings for all departmental personnel.
Assist in preparing annual budget and monitors compliance.
Analyze and recommend improvements to department equipment and facilitates and propose logical solutions within the budget to the Manager of Security for approval.
Research, organize and execute departmental purchases as approved by the Manager of Security.
Research, write and revise the Department Manual of Policies and Procedures.
Recommend, assist, and lead in employee discipline procedures.
Coordinate, approve and maintain daily paperwork and packets.
Review and approve reports prepared by subordinate officers.
Conduct periodic performance evaluations on appointed personnel.
Leverage all available tools and technology to their fullest potential in support of loss prevention efforts.
Develop and manage an internal auditing team.
Monitors emerging trends in risk assessment and loss prevention.
Implements innovative strategies to safeguard assets and operations and anticipates future challenges.
Qualifications:
Bachelor's Degree ( 4 year College or University) Criminal Justice or Law Enforcement Management.
1 - 4 Years related experience Law Enforcement.
At least 21 years of age.
Possess a valid driver's license.
Possess or have the ability to obtain NC and SC armed Security Officer certification.
Must be able to obtain SC SLED certifications as an Armed Security Officer and Trainer.
Must be able to obtain a certificate in non-confrontational investigative interviewing techniques.
Must be highly organized, self-motivated and able to perform well under pressure and receptive to feedback.
Ability to communicate effectively with guests, employees, management, and Law Enforcement Agencies.
Must possess a working knowledge of Criminal Law.
Required to read, comprehend and speak English language.
Ability to work nights, weekends, and holiday periods to meet business needs.
Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state of provincial law.
Ability to pass a background check, if 18 years of age or older, which may include, but not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company Policy, unless prohibited by federal, state, or provincial law.
$35k-54k yearly est. Auto-Apply 2d ago
Aquatics Area Manager
Carowinds 4.2
Concord, NC jobs
Carowinds is currently seeking an Area Manager of Aquatics to ensure the safe and efficient operation of Carolina Harbor attractions at Carowinds. In addition to oversight of attractions, this role will assist with hiring, leading, and managing talent day to day as assigned. You'll work with other divisional managers to complete tasks and projects and assist in other divisional departments.
Benefits:
3 weeks paid vacation (6 sick days, 8 paid holidays)
Several medical coverage options to fit your needs best
401K match
FREE entry to ALL our parks and water parks!
Perks:
Complimentary tickets for friends and family
Discounts on food and park merchandise
Full-time and part-time employee events and gatherings
Responsibilities:
Oversees the operations of all Carolina Harbor water attractions and acts as duty Manager for Aquatics Operations
Oversees the set up and winterization of all park's rides/attractions to ensure safe and proper operation, cleanliness, proper staffing levels and outstanding guest service
Communicates concerns and needs to Director and/or Manager of Operations, subordinates, and other departments when appropriate
Ensures that all standard operating procedures are followed during attraction downtime and/or emergency situations to ensure the safety of all guests and associates. Coordinates with Park Operations, Maintenance and Safety/Security personnel, to safely evacuate guests from rides/attractions when necessary during a shutdown
Oversees and participates in the selection, training (Leadership training, Lifeguard training, Facility training, In-Service and Safety training), scheduling and supervision of Aquatics Departments' seasonal staff (and participates in the same for all divisional associates) to make sure that a high level of quality service is being offered and that associates are knowledgeable of and proficient in proper procedures
Reads, writes, and reviews SOP manuals
Ensures compliance with all applicable labor laws including those pertaining to the employment of minors
Coaches, counsels and take disciplinary action when appropriate. Reads, reviews, and approves personnel changes including transfers and terminations to ensure compliance with all relative laws and policies
Prepares annual department labor and operating budgets. Monitors expenses and takes appropriate corrective action if necessary. Closely examines all operating areas to ensure proper labor staffing levels and to track and account for variances. Researches, negotiates purchase terms for and -- once approval is received -- procures all supplies needed for the Aquatics Department
Receives and responds to guest comment reports and interacts with park guests in person; takes corrective action as necessary to maintain effectiveness of park services and products
Adheres to and enforces all Cedar Fair and specific Park policies and procedures, including safety, attendance and EEO policies and demonstrates commitment to customer service in all aspects of employment
Other duties as assigned
Qualifications:
3-5 years of related experience in a theme park, or water park operation including 2 or more years in a supervisory role
Eligibility and ability to obtain an Ellis & Associates International Lifeguard Training Program Instructor or Instructor Trainer license
Ability to learn and perform CPR and Basic First Aid and maintain current certification
HS Diploma or GED - College Degree preferred
Ability to work nights, weekends, and holiday periods to meet business needs
Ability to pass a mandatory or random drug test, per company policy, unless prohibited by federal, state, or provincial law
Ability to pass a background check, which may include but is not limited to credit, criminal, DMV, previous employment, education, and personal references per company policy unless prohibited by federal, state or provincial law
$35k-54k yearly est. Auto-Apply 2d ago
Aquatics Area Manager
Carowinds 4.2
Marvin, NC jobs
Carowinds is currently seeking an Area Manager of Aquatics to ensure the safe and efficient operation of Carolina Harbor attractions at Carowinds. In addition to oversight of attractions, this role will assist with hiring, leading, and managing talent day to day as assigned. You'll work with other divisional managers to complete tasks and projects and assist in other divisional departments.
Benefits:
3 weeks paid vacation (6 sick days, 8 paid holidays)
Several medical coverage options to fit your needs best
401K match
FREE entry to ALL our parks and water parks!
Perks:
Complimentary tickets for friends and family
Discounts on food and park merchandise
Full-time and part-time employee events and gatherings
Responsibilities:
Oversees the operations of all Carolina Harbor water attractions and acts as duty Manager for Aquatics Operations
Oversees the set up and winterization of all park's rides/attractions to ensure safe and proper operation, cleanliness, proper staffing levels and outstanding guest service
Communicates concerns and needs to Director and/or Manager of Operations, subordinates, and other departments when appropriate
Ensures that all standard operating procedures are followed during attraction downtime and/or emergency situations to ensure the safety of all guests and associates. Coordinates with Park Operations, Maintenance and Safety/Security personnel, to safely evacuate guests from rides/attractions when necessary during a shutdown
Oversees and participates in the selection, training (Leadership training, Lifeguard training, Facility training, In-Service and Safety training), scheduling and supervision of Aquatics Departments' seasonal staff (and participates in the same for all divisional associates) to make sure that a high level of quality service is being offered and that associates are knowledgeable of and proficient in proper procedures
Reads, writes, and reviews SOP manuals
Ensures compliance with all applicable labor laws including those pertaining to the employment of minors
Coaches, counsels and take disciplinary action when appropriate. Reads, reviews, and approves personnel changes including transfers and terminations to ensure compliance with all relative laws and policies
Prepares annual department labor and operating budgets. Monitors expenses and takes appropriate corrective action if necessary. Closely examines all operating areas to ensure proper labor staffing levels and to track and account for variances. Researches, negotiates purchase terms for and -- once approval is received -- procures all supplies needed for the Aquatics Department
Receives and responds to guest comment reports and interacts with park guests in person; takes corrective action as necessary to maintain effectiveness of park services and products
Adheres to and enforces all Cedar Fair and specific Park policies and procedures, including safety, attendance and EEO policies and demonstrates commitment to customer service in all aspects of employment
Other duties as assigned
Qualifications:
3-5 years of related experience in a theme park, or water park operation including 2 or more years in a supervisory role
Eligibility and ability to obtain an Ellis & Associates International Lifeguard Training Program Instructor or Instructor Trainer license
Ability to learn and perform CPR and Basic First Aid and maintain current certification
HS Diploma or GED - College Degree preferred
Ability to work nights, weekends, and holiday periods to meet business needs
Ability to pass a mandatory or random drug test, per company policy, unless prohibited by federal, state, or provincial law
Ability to pass a background check, which may include but is not limited to credit, criminal, DMV, previous employment, education, and personal references per company policy unless prohibited by federal, state or provincial law
$35k-54k yearly est. Auto-Apply 2d ago
Games Area Manager
Carowinds 4.2
Marvin, NC jobs
Job Status/Type: Full time
Management
Shift/ Schedule Requirements: Ability to work various shifts and days including nights, weekends and holiday periods to meet business needs.
Responsible for managing the operation of the retail departments, consisting of merchandise and games, to maximize business results, monitor inventory and adapt to consumer buying behavior. This position supervises the performance of seasonal managers and associates to ensure all retail locations maintain the highest quality presentation, drive sales growth and deliver exceptional guest service with a goal for constant improvement. High levels of self-motivation, leadership and development, initiative, multi-tasking and time management are essential.
Benefits:
3 weeks paid vacation (6 sick days, 8 paid holidays)
Several medical coverage options to fit your needs best
401K match
FREE entry to ALL our parks and water parks!
Perks:
Complimentary tickets for friends and family
Discounts on food and park merchandise
Full-time and part-time employee events and gatherings
Responsibilities:
Manages the planning, coordinating and implementing of some or all retail operations of the Park, ensuring compliance with all applicable policies, procedures, regulations and standards of quality and safety. Positively develops all Park associates and promotes division goals on a daily basis. Must be self-motivated, driven and have excellent initiative.
Supervises seasonal staff, including instructing, assigning, reviewing and planning work of others, maintaining high standards, coordinating activities, hiring and placement, acting on associates problems, recommending and approving associate promotions, transfers, scheduling and discipline and recommending discharge. Encourages a safe, respectful and pleasant work environment. Focuses on coaching and developing a team for long term to increase overall associate retention.
Develops, implements and evaluates quality assurance measures. Maintains the highest retail location standards and relocates and/or purchases products as needed to increase profitability. Creates and teaches visual display techniques following established and frequently trend driven visual presentation guidelines. Coordinates and oversees locations set-up before Park opening, including counting in received products, moving fixtures and products, visual merchandising and coordinating product programs. Recognizes and quickly reacts to current retail trends. Reviews department policies and procedures on a continuous basis, making specific recommendations to improve service and efficiency.
Achieves financial goals through preparation and adherence to labor and revenue budgets and multiple expense accounts for all retail locations in the Park. Prepares monthly and quarterly financial and inventory reprojections, monitors and adjusts expenditures as needed. Creates, receives and reviews various records and reports including expenses, revenue, cash variance, labor dollars and hours, hiring levels, purchase orders, sales, schedules and inspection reports.
Formulates, submits and implements pricing strategies by reviewing sales and revenue performance; determining additional needed sales promotions and closely monitoring inventory levels, product turnover and profit margin.
Interacts and communicates with various groups and individuals such as immediate supervisor, other Park managers and staff, subordinates, consultants, counterparts etc. Prepares and delivers regular professional quality presentations to review past performance and deliver planned strategy for the future.
Adheres to and enforces all Carowinds policies and procedures, including safety, appearance, attendance and EEO policies, and demonstrates a commitment to guest service in all aspects of employment.
Other duties as may be assigned.
Qualifications:
3 to 5 years related experience in large scale retail operationsmanagement.
Amusement park, or similar operational experience, preferred.
Ability to pass a mandatory or random drug test, per Company policy, unless prohibited by federal, state or provincial law.
Ability to pass a background check, which may include, but is not limited to criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Excels in a fast paced changing environment.
Understanding of federal, state and local labor laws.
Knowledge of related accounting procedures, profit/loss statements, general ledger, and point of sales systems.
Proven leadership skills and experience managing continuous process improvement with the ability to think outside the box and challenge the status quo.
Proficient in Microsoft Word, Excel, PowerPoint, Outlook.
Must be able to work a flexible schedule including most weekends and often holidays.
$35k-54k yearly est. Auto-Apply 2d ago
Security Area Manager
Carowinds 4.2
Marvin, NC jobs
The Area Manager of Security is responsible for supporting the overall safety and security operations of Carowinds Amusement Park, ensuring a safe and enjoyable environment for all guests and associates. This position plays a key leadership role within the Security Department, providing direct oversight of daily operations, supervising security personnel, and ensuring compliance with park policies, procedures, and applicable laws and regulations.
The Area Manager assists in the development and implementation of security plans, emergency response procedures, and loss prevention initiatives, while maintaining strong partnerships with local law enforcement, fire, and emergency management agencies. This role requires a proactive leader who can effectively manage teams in a fast-paced environment, respond calmly under pressure, and uphold the highest standards of professionalism and integrity.
Benefits:
3 weeks paid vacation (6 sick days, 8 paid holidays)
Several medical coverage options to fit your needs best
401K match
FREE entry to ALL our parks and water parks!
Perks:
Complimentary tickets for friends and family
Discounts on food and park merchandise
Full-time and part-time employee events and gatherings
Responsibilities:
Exercises general supervision over Captains, Sergeants, Corporals, subordinate officers and support staff.
Ensure department is functioning within all local, state and federal laws.
Monitors and observes patrol and investigative activities to ensure all department personnel conforms to company and divisional policies.
Communicates using two-way radio and telephones.
Oversees and may personally participate in responding to and investigating criminal and procedural violations, obtaining evidence, compiling information and preparing case reports.
Attends and represents the department or its officers at court hearings.
Maintains contact with supervisory staff to coordinate department activities.
Ensures availability by radio or phone for consultation on major incidents and / or emergencies.
Communicates pertinent information to the Security Manager and Executive Management in accordance with departmental and company policy.
Operates a company vehicle in accordance with departmental policy and procedure.
Adheres to and enforces all Six Flags and specific Park policies and procedures, including, but not limited to, safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment.
Oversees scheduling, interviewing, hiring, and recruiting of all department personnel.
Organizes, designs, updates and delivers all departmental trainings.
Keep up to date and accurate records of trainings for all departmental personnel.
Assist in preparing annual budget and monitors compliance.
Analyze and recommend improvements to department equipment and facilitates and propose logical solutions within the budget to the Manager of Security for approval.
Research, organize and execute departmental purchases as approved by the Manager of Security.
Research, write and revise the Department Manual of Policies and Procedures.
Recommend, assist, and lead in employee discipline procedures.
Coordinate, approve and maintain daily paperwork and packets.
Review and approve reports prepared by subordinate officers.
Conduct periodic performance evaluations on appointed personnel.
Leverage all available tools and technology to their fullest potential in support of loss prevention efforts.
Develop and manage an internal auditing team.
Monitors emerging trends in risk assessment and loss prevention.
Implements innovative strategies to safeguard assets and operations and anticipates future challenges.
Qualifications:
Bachelor's Degree ( 4 year College or University) Criminal Justice or Law Enforcement Management.
1 - 4 Years related experience Law Enforcement.
At least 21 years of age.
Possess a valid driver's license.
Possess or have the ability to obtain NC and SC armed Security Officer certification.
Must be able to obtain SC SLED certifications as an Armed Security Officer and Trainer.
Must be able to obtain a certificate in non-confrontational investigative interviewing techniques.
Must be highly organized, self-motivated and able to perform well under pressure and receptive to feedback.
Ability to communicate effectively with guests, employees, management, and Law Enforcement Agencies.
Must possess a working knowledge of Criminal Law.
Required to read, comprehend and speak English language.
Ability to work nights, weekends, and holiday periods to meet business needs.
Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state of provincial law.
Ability to pass a background check, if 18 years of age or older, which may include, but not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company Policy, unless prohibited by federal, state, or provincial law.
$35k-54k yearly est. Auto-Apply 2d ago
Aquatics Area Manager
Carowinds 4.2
Charlotte, NC jobs
Carowinds is currently seeking an Area Manager of Aquatics to ensure the safe and efficient operation of Carolina Harbor attractions at Carowinds. In addition to oversight of attractions, this role will assist with hiring, leading, and managing talent day to day as assigned. You'll work with other divisional managers to complete tasks and projects and assist in other divisional departments.
Benefits:
3 weeks paid vacation (6 sick days, 8 paid holidays)
Several medical coverage options to fit your needs best
401K match
FREE entry to ALL our parks and water parks!
Perks:
Complimentary tickets for friends and family
Discounts on food and park merchandise
Full-time and part-time employee events and gatherings
Responsibilities:
Oversees the operations of all Carolina Harbor water attractions and acts as duty Manager for Aquatics Operations
Oversees the set up and winterization of all park's rides/attractions to ensure safe and proper operation, cleanliness, proper staffing levels and outstanding guest service
Communicates concerns and needs to Director and/or Manager of Operations, subordinates, and other departments when appropriate
Ensures that all standard operating procedures are followed during attraction downtime and/or emergency situations to ensure the safety of all guests and associates. Coordinates with Park Operations, Maintenance and Safety/Security personnel, to safely evacuate guests from rides/attractions when necessary during a shutdown
Oversees and participates in the selection, training (Leadership training, Lifeguard training, Facility training, In-Service and Safety training), scheduling and supervision of Aquatics Departments' seasonal staff (and participates in the same for all divisional associates) to make sure that a high level of quality service is being offered and that associates are knowledgeable of and proficient in proper procedures
Reads, writes, and reviews SOP manuals
Ensures compliance with all applicable labor laws including those pertaining to the employment of minors
Coaches, counsels and take disciplinary action when appropriate. Reads, reviews, and approves personnel changes including transfers and terminations to ensure compliance with all relative laws and policies
Prepares annual department labor and operating budgets. Monitors expenses and takes appropriate corrective action if necessary. Closely examines all operating areas to ensure proper labor staffing levels and to track and account for variances. Researches, negotiates purchase terms for and -- once approval is received -- procures all supplies needed for the Aquatics Department
Receives and responds to guest comment reports and interacts with park guests in person; takes corrective action as necessary to maintain effectiveness of park services and products
Adheres to and enforces all Cedar Fair and specific Park policies and procedures, including safety, attendance and EEO policies and demonstrates commitment to customer service in all aspects of employment
Other duties as assigned
Qualifications:
3-5 years of related experience in a theme park, or water park operation including 2 or more years in a supervisory role
Eligibility and ability to obtain an Ellis & Associates International Lifeguard Training Program Instructor or Instructor Trainer license
Ability to learn and perform CPR and Basic First Aid and maintain current certification
HS Diploma or GED - College Degree preferred
Ability to work nights, weekends, and holiday periods to meet business needs
Ability to pass a mandatory or random drug test, per company policy, unless prohibited by federal, state, or provincial law
Ability to pass a background check, which may include but is not limited to credit, criminal, DMV, previous employment, education, and personal references per company policy unless prohibited by federal, state or provincial law
$35k-54k yearly est. Auto-Apply 2d ago
Security Area Manager
Carowinds 4.2
Charlotte, NC jobs
The Area Manager of Security is responsible for supporting the overall safety and security operations of Carowinds Amusement Park, ensuring a safe and enjoyable environment for all guests and associates. This position plays a key leadership role within the Security Department, providing direct oversight of daily operations, supervising security personnel, and ensuring compliance with park policies, procedures, and applicable laws and regulations.
The Area Manager assists in the development and implementation of security plans, emergency response procedures, and loss prevention initiatives, while maintaining strong partnerships with local law enforcement, fire, and emergency management agencies. This role requires a proactive leader who can effectively manage teams in a fast-paced environment, respond calmly under pressure, and uphold the highest standards of professionalism and integrity.
Benefits:
3 weeks paid vacation (6 sick days, 8 paid holidays)
Several medical coverage options to fit your needs best
401K match
FREE entry to ALL our parks and water parks!
Perks:
Complimentary tickets for friends and family
Discounts on food and park merchandise
Full-time and part-time employee events and gatherings
Responsibilities:
Exercises general supervision over Captains, Sergeants, Corporals, subordinate officers and support staff.
Ensure department is functioning within all local, state and federal laws.
Monitors and observes patrol and investigative activities to ensure all department personnel conforms to company and divisional policies.
Communicates using two-way radio and telephones.
Oversees and may personally participate in responding to and investigating criminal and procedural violations, obtaining evidence, compiling information and preparing case reports.
Attends and represents the department or its officers at court hearings.
Maintains contact with supervisory staff to coordinate department activities.
Ensures availability by radio or phone for consultation on major incidents and / or emergencies.
Communicates pertinent information to the Security Manager and Executive Management in accordance with departmental and company policy.
Operates a company vehicle in accordance with departmental policy and procedure.
Adheres to and enforces all Six Flags and specific Park policies and procedures, including, but not limited to, safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment.
Oversees scheduling, interviewing, hiring, and recruiting of all department personnel.
Organizes, designs, updates and delivers all departmental trainings.
Keep up to date and accurate records of trainings for all departmental personnel.
Assist in preparing annual budget and monitors compliance.
Analyze and recommend improvements to department equipment and facilitates and propose logical solutions within the budget to the Manager of Security for approval.
Research, organize and execute departmental purchases as approved by the Manager of Security.
Research, write and revise the Department Manual of Policies and Procedures.
Recommend, assist, and lead in employee discipline procedures.
Coordinate, approve and maintain daily paperwork and packets.
Review and approve reports prepared by subordinate officers.
Conduct periodic performance evaluations on appointed personnel.
Leverage all available tools and technology to their fullest potential in support of loss prevention efforts.
Develop and manage an internal auditing team.
Monitors emerging trends in risk assessment and loss prevention.
Implements innovative strategies to safeguard assets and operations and anticipates future challenges.
Qualifications:
Bachelor's Degree ( 4 year College or University) Criminal Justice or Law Enforcement Management.
1 - 4 Years related experience Law Enforcement.
At least 21 years of age.
Possess a valid driver's license.
Possess or have the ability to obtain NC and SC armed Security Officer certification.
Must be able to obtain SC SLED certifications as an Armed Security Officer and Trainer.
Must be able to obtain a certificate in non-confrontational investigative interviewing techniques.
Must be highly organized, self-motivated and able to perform well under pressure and receptive to feedback.
Ability to communicate effectively with guests, employees, management, and Law Enforcement Agencies.
Must possess a working knowledge of Criminal Law.
Required to read, comprehend and speak English language.
Ability to work nights, weekends, and holiday periods to meet business needs.
Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state of provincial law.
Ability to pass a background check, if 18 years of age or older, which may include, but not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company Policy, unless prohibited by federal, state, or provincial law.
$35k-54k yearly est. Auto-Apply 2d ago
Games Area Manager
Carowinds 4.2
Charlotte, NC jobs
Job Status/Type: Full time
Management
Shift/ Schedule Requirements: Ability to work various shifts and days including nights, weekends and holiday periods to meet business needs.
Responsible for managing the operation of the retail departments, consisting of merchandise and games, to maximize business results, monitor inventory and adapt to consumer buying behavior. This position supervises the performance of seasonal managers and associates to ensure all retail locations maintain the highest quality presentation, drive sales growth and deliver exceptional guest service with a goal for constant improvement. High levels of self-motivation, leadership and development, initiative, multi-tasking and time management are essential.
Benefits:
3 weeks paid vacation (6 sick days, 8 paid holidays)
Several medical coverage options to fit your needs best
401K match
FREE entry to ALL our parks and water parks!
Perks:
Complimentary tickets for friends and family
Discounts on food and park merchandise
Full-time and part-time employee events and gatherings
Responsibilities:
Manages the planning, coordinating and implementing of some or all retail operations of the Park, ensuring compliance with all applicable policies, procedures, regulations and standards of quality and safety. Positively develops all Park associates and promotes division goals on a daily basis. Must be self-motivated, driven and have excellent initiative.
Supervises seasonal staff, including instructing, assigning, reviewing and planning work of others, maintaining high standards, coordinating activities, hiring and placement, acting on associates problems, recommending and approving associate promotions, transfers, scheduling and discipline and recommending discharge. Encourages a safe, respectful and pleasant work environment. Focuses on coaching and developing a team for long term to increase overall associate retention.
Develops, implements and evaluates quality assurance measures. Maintains the highest retail location standards and relocates and/or purchases products as needed to increase profitability. Creates and teaches visual display techniques following established and frequently trend driven visual presentation guidelines. Coordinates and oversees locations set-up before Park opening, including counting in received products, moving fixtures and products, visual merchandising and coordinating product programs. Recognizes and quickly reacts to current retail trends. Reviews department policies and procedures on a continuous basis, making specific recommendations to improve service and efficiency.
Achieves financial goals through preparation and adherence to labor and revenue budgets and multiple expense accounts for all retail locations in the Park. Prepares monthly and quarterly financial and inventory reprojections, monitors and adjusts expenditures as needed. Creates, receives and reviews various records and reports including expenses, revenue, cash variance, labor dollars and hours, hiring levels, purchase orders, sales, schedules and inspection reports.
Formulates, submits and implements pricing strategies by reviewing sales and revenue performance; determining additional needed sales promotions and closely monitoring inventory levels, product turnover and profit margin.
Interacts and communicates with various groups and individuals such as immediate supervisor, other Park managers and staff, subordinates, consultants, counterparts etc. Prepares and delivers regular professional quality presentations to review past performance and deliver planned strategy for the future.
Adheres to and enforces all Carowinds policies and procedures, including safety, appearance, attendance and EEO policies, and demonstrates a commitment to guest service in all aspects of employment.
Other duties as may be assigned.
Qualifications:
3 to 5 years related experience in large scale retail operationsmanagement.
Amusement park, or similar operational experience, preferred.
Ability to pass a mandatory or random drug test, per Company policy, unless prohibited by federal, state or provincial law.
Ability to pass a background check, which may include, but is not limited to criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Excels in a fast paced changing environment.
Understanding of federal, state and local labor laws.
Knowledge of related accounting procedures, profit/loss statements, general ledger, and point of sales systems.
Proven leadership skills and experience managing continuous process improvement with the ability to think outside the box and challenge the status quo.
Proficient in Microsoft Word, Excel, PowerPoint, Outlook.
Must be able to work a flexible schedule including most weekends and often holidays.
$35k-54k yearly est. Auto-Apply 2d ago
Games Area Manager
Carowinds 4.2
Gastonia, NC jobs
Job Status/Type: Full time
Management
Shift/ Schedule Requirements: Ability to work various shifts and days including nights, weekends and holiday periods to meet business needs.
Responsible for managing the operation of the retail departments, consisting of merchandise and games, to maximize business results, monitor inventory and adapt to consumer buying behavior. This position supervises the performance of seasonal managers and associates to ensure all retail locations maintain the highest quality presentation, drive sales growth and deliver exceptional guest service with a goal for constant improvement. High levels of self-motivation, leadership and development, initiative, multi-tasking and time management are essential.
Benefits:
3 weeks paid vacation (6 sick days, 8 paid holidays)
Several medical coverage options to fit your needs best
401K match
FREE entry to ALL our parks and water parks!
Perks:
Complimentary tickets for friends and family
Discounts on food and park merchandise
Full-time and part-time employee events and gatherings
Responsibilities:
Manages the planning, coordinating and implementing of some or all retail operations of the Park, ensuring compliance with all applicable policies, procedures, regulations and standards of quality and safety. Positively develops all Park associates and promotes division goals on a daily basis. Must be self-motivated, driven and have excellent initiative.
Supervises seasonal staff, including instructing, assigning, reviewing and planning work of others, maintaining high standards, coordinating activities, hiring and placement, acting on associates problems, recommending and approving associate promotions, transfers, scheduling and discipline and recommending discharge. Encourages a safe, respectful and pleasant work environment. Focuses on coaching and developing a team for long term to increase overall associate retention.
Develops, implements and evaluates quality assurance measures. Maintains the highest retail location standards and relocates and/or purchases products as needed to increase profitability. Creates and teaches visual display techniques following established and frequently trend driven visual presentation guidelines. Coordinates and oversees locations set-up before Park opening, including counting in received products, moving fixtures and products, visual merchandising and coordinating product programs. Recognizes and quickly reacts to current retail trends. Reviews department policies and procedures on a continuous basis, making specific recommendations to improve service and efficiency.
Achieves financial goals through preparation and adherence to labor and revenue budgets and multiple expense accounts for all retail locations in the Park. Prepares monthly and quarterly financial and inventory reprojections, monitors and adjusts expenditures as needed. Creates, receives and reviews various records and reports including expenses, revenue, cash variance, labor dollars and hours, hiring levels, purchase orders, sales, schedules and inspection reports.
Formulates, submits and implements pricing strategies by reviewing sales and revenue performance; determining additional needed sales promotions and closely monitoring inventory levels, product turnover and profit margin.
Interacts and communicates with various groups and individuals such as immediate supervisor, other Park managers and staff, subordinates, consultants, counterparts etc. Prepares and delivers regular professional quality presentations to review past performance and deliver planned strategy for the future.
Adheres to and enforces all Carowinds policies and procedures, including safety, appearance, attendance and EEO policies, and demonstrates a commitment to guest service in all aspects of employment.
Other duties as may be assigned.
Qualifications:
3 to 5 years related experience in large scale retail operationsmanagement.
Amusement park, or similar operational experience, preferred.
Ability to pass a mandatory or random drug test, per Company policy, unless prohibited by federal, state or provincial law.
Ability to pass a background check, which may include, but is not limited to criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Excels in a fast paced changing environment.
Understanding of federal, state and local labor laws.
Knowledge of related accounting procedures, profit/loss statements, general ledger, and point of sales systems.
Proven leadership skills and experience managing continuous process improvement with the ability to think outside the box and challenge the status quo.
Proficient in Microsoft Word, Excel, PowerPoint, Outlook.
Must be able to work a flexible schedule including most weekends and often holidays.
$35k-54k yearly est. Auto-Apply 2d ago
Security Area Manager
Carowinds 4.2
Gastonia, NC jobs
The Area Manager of Security is responsible for supporting the overall safety and security operations of Carowinds Amusement Park, ensuring a safe and enjoyable environment for all guests and associates. This position plays a key leadership role within the Security Department, providing direct oversight of daily operations, supervising security personnel, and ensuring compliance with park policies, procedures, and applicable laws and regulations.
The Area Manager assists in the development and implementation of security plans, emergency response procedures, and loss prevention initiatives, while maintaining strong partnerships with local law enforcement, fire, and emergency management agencies. This role requires a proactive leader who can effectively manage teams in a fast-paced environment, respond calmly under pressure, and uphold the highest standards of professionalism and integrity.
Benefits:
3 weeks paid vacation (6 sick days, 8 paid holidays)
Several medical coverage options to fit your needs best
401K match
FREE entry to ALL our parks and water parks!
Perks:
Complimentary tickets for friends and family
Discounts on food and park merchandise
Full-time and part-time employee events and gatherings
Responsibilities:
Exercises general supervision over Captains, Sergeants, Corporals, subordinate officers and support staff.
Ensure department is functioning within all local, state and federal laws.
Monitors and observes patrol and investigative activities to ensure all department personnel conforms to company and divisional policies.
Communicates using two-way radio and telephones.
Oversees and may personally participate in responding to and investigating criminal and procedural violations, obtaining evidence, compiling information and preparing case reports.
Attends and represents the department or its officers at court hearings.
Maintains contact with supervisory staff to coordinate department activities.
Ensures availability by radio or phone for consultation on major incidents and / or emergencies.
Communicates pertinent information to the Security Manager and Executive Management in accordance with departmental and company policy.
Operates a company vehicle in accordance with departmental policy and procedure.
Adheres to and enforces all Six Flags and specific Park policies and procedures, including, but not limited to, safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment.
Oversees scheduling, interviewing, hiring, and recruiting of all department personnel.
Organizes, designs, updates and delivers all departmental trainings.
Keep up to date and accurate records of trainings for all departmental personnel.
Assist in preparing annual budget and monitors compliance.
Analyze and recommend improvements to department equipment and facilitates and propose logical solutions within the budget to the Manager of Security for approval.
Research, organize and execute departmental purchases as approved by the Manager of Security.
Research, write and revise the Department Manual of Policies and Procedures.
Recommend, assist, and lead in employee discipline procedures.
Coordinate, approve and maintain daily paperwork and packets.
Review and approve reports prepared by subordinate officers.
Conduct periodic performance evaluations on appointed personnel.
Leverage all available tools and technology to their fullest potential in support of loss prevention efforts.
Develop and manage an internal auditing team.
Monitors emerging trends in risk assessment and loss prevention.
Implements innovative strategies to safeguard assets and operations and anticipates future challenges.
Qualifications:
Bachelor's Degree ( 4 year College or University) Criminal Justice or Law Enforcement Management.
1 - 4 Years related experience Law Enforcement.
At least 21 years of age.
Possess a valid driver's license.
Possess or have the ability to obtain NC and SC armed Security Officer certification.
Must be able to obtain SC SLED certifications as an Armed Security Officer and Trainer.
Must be able to obtain a certificate in non-confrontational investigative interviewing techniques.
Must be highly organized, self-motivated and able to perform well under pressure and receptive to feedback.
Ability to communicate effectively with guests, employees, management, and Law Enforcement Agencies.
Must possess a working knowledge of Criminal Law.
Required to read, comprehend and speak English language.
Ability to work nights, weekends, and holiday periods to meet business needs.
Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state of provincial law.
Ability to pass a background check, if 18 years of age or older, which may include, but not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company Policy, unless prohibited by federal, state, or provincial law.
$35k-54k yearly est. Auto-Apply 2d ago
Aquatics Area Manager
Carowinds 4.2
Gastonia, NC jobs
Carowinds is currently seeking an Area Manager of Aquatics to ensure the safe and efficient operation of Carolina Harbor attractions at Carowinds. In addition to oversight of attractions, this role will assist with hiring, leading, and managing talent day to day as assigned. You'll work with other divisional managers to complete tasks and projects and assist in other divisional departments.
Benefits:
3 weeks paid vacation (6 sick days, 8 paid holidays)
Several medical coverage options to fit your needs best
401K match
FREE entry to ALL our parks and water parks!
Perks:
Complimentary tickets for friends and family
Discounts on food and park merchandise
Full-time and part-time employee events and gatherings
Responsibilities:
Oversees the operations of all Carolina Harbor water attractions and acts as duty Manager for Aquatics Operations
Oversees the set up and winterization of all park's rides/attractions to ensure safe and proper operation, cleanliness, proper staffing levels and outstanding guest service
Communicates concerns and needs to Director and/or Manager of Operations, subordinates, and other departments when appropriate
Ensures that all standard operating procedures are followed during attraction downtime and/or emergency situations to ensure the safety of all guests and associates. Coordinates with Park Operations, Maintenance and Safety/Security personnel, to safely evacuate guests from rides/attractions when necessary during a shutdown
Oversees and participates in the selection, training (Leadership training, Lifeguard training, Facility training, In-Service and Safety training), scheduling and supervision of Aquatics Departments' seasonal staff (and participates in the same for all divisional associates) to make sure that a high level of quality service is being offered and that associates are knowledgeable of and proficient in proper procedures
Reads, writes, and reviews SOP manuals
Ensures compliance with all applicable labor laws including those pertaining to the employment of minors
Coaches, counsels and take disciplinary action when appropriate. Reads, reviews, and approves personnel changes including transfers and terminations to ensure compliance with all relative laws and policies
Prepares annual department labor and operating budgets. Monitors expenses and takes appropriate corrective action if necessary. Closely examines all operating areas to ensure proper labor staffing levels and to track and account for variances. Researches, negotiates purchase terms for and -- once approval is received -- procures all supplies needed for the Aquatics Department
Receives and responds to guest comment reports and interacts with park guests in person; takes corrective action as necessary to maintain effectiveness of park services and products
Adheres to and enforces all Cedar Fair and specific Park policies and procedures, including safety, attendance and EEO policies and demonstrates commitment to customer service in all aspects of employment
Other duties as assigned
Qualifications:
3-5 years of related experience in a theme park, or water park operation including 2 or more years in a supervisory role
Eligibility and ability to obtain an Ellis & Associates International Lifeguard Training Program Instructor or Instructor Trainer license
Ability to learn and perform CPR and Basic First Aid and maintain current certification
HS Diploma or GED - College Degree preferred
Ability to work nights, weekends, and holiday periods to meet business needs
Ability to pass a mandatory or random drug test, per company policy, unless prohibited by federal, state, or provincial law
Ability to pass a background check, which may include but is not limited to credit, criminal, DMV, previous employment, education, and personal references per company policy unless prohibited by federal, state or provincial law