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Bespoke Post jobs in New York, NY - 934 jobs

  • Senior Buyer

    Bespoke Post 3.8company rating

    Bespoke Post job in New York, NY

    Bespoke Post is a lifestyle brand driven by the spirit of discovery. We're all about finding under-the-radar goods and guides that enrich the lives of our customers. Through our e-commerce shop, editorial content, and award-winning subscription program, we shine a light on quality products, small brands, and interesting people that spark curiosity and inspire new, richer experiences. The Senior Buyer at Bespoke Post is a pivotal role focused on curating and developing our in-house brands and selecting top-tier products from third-party vendors. This role requires strong business acumen and a comprehensive understanding of the customer, product life cycle, retail mathematics, and effective inventory management strategies. With an eye for innovation and quality, you'll align new products with our brand ethos and drive growth within your category. In this role, you'll work out of our NYC office at least 3 days per week.You Will: Balance and optimize the product mix between in-house and third-party offerings Identify and cultivate new in-house brand products that align with our ethos Develop and implement various Box concepts monthly for our categories by brainstorming themes, discovering new vendors and opportunities, planning product selections, negotiating prices to enhance margins, and organizing sales and inventory strategies Create detailed profit and loss statements for each proposed Box and conduct a comprehensive financial analysis Collaborate with the Creative team to produce engaging and cohesive Box content, including visuals, copy, and narratives Work closely with the Membership team to predict trends and ensure that Box selections are strategically aligned and complementary with the Shop offerings Contribute to the development and management of monthly Box Briefs to consolidate all relevant information Serve as the primary liaison between external account representatives and internal stakeholders Lead negotiations on pricing, terms, and exclusivity with vendors Maintain high-quality standards and ensure brand-fit consistency Manage Open-to-Buy (OTB) budgets to align with business goals Analyze product performance and manage stock levels efficiently Stay ahead of market trends and customer preferences Conduct competitive analysis to seize new opportunities Drive category-specific growth Manage an Assistant Buyer and provide guidance and support to them Cultivate a proactive and collaborative team environment Streamline processes and tools for efficiency Engage with CX inquiries Travel to trade shows and host vendor meetings to strengthen partnerships Work with planning and creative teams to develop annual goals and other strategies Align product messaging and narratives with the Senior Director Develop weekly reporting meetings to discuss key performance indicators Lead quarterly Best/Worst product reviews The ideal candidate: Has 6-10 years of buying experience Has strong analytical and decision-making skills Has excellent negotiation and communication capabilities Is capable of managing multiple projects and priorities simultaneously Is willing to roll up their sleeves and be hands-on in operations Compensation, benefits, and perks: Competitive base salary Company equity Opportunity for annual bonus Health, dental, vision, disability, and life insurance with FSA options and access to One Medical, Health Advocate, Teladoc, KindBody and Talkspace Unlimited vacation time 401k with nonelective company contribution of 3% $250 per month home office allowance Up to $500 per year learning allowance Paid parental leave Flexible schedule Up to $500 annual 1:1 donation match A free Bespoke Post box each month, plus additional discounts Regular team learning, social, and wellness events $110,000 - $135,000 a year Bespoke Post is an equal opportunity workplace and we recognize that our success is dependent on having an inclusive, collaborative team that is as diverse as, if not more than, the products we ship.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $110k-135k yearly Auto-Apply 60d+ ago
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  • Director of Wholesale & B2B Partnerships

    Bespoke Post 3.8company rating

    Bespoke Post job in New York, NY

    Bespoke Post is a lifestyle brand built on the spirit of discovery. We're dedicated to tracking down under-the-radar goods and creating guides that help our customers level up their daily lives. Whether it's through our shop, editorial stories, award-winning subscription boxes, or our own lineup of in-house brands, we're here to shine a light on quality products and interesting people that spark curiosity and lead to richer experiences. Role Overview We are looking for our first Director of Wholesale to take our successful in-house brands and introduce them to the world's best retail partners and corporate channels. Your first focus will be on our travel brand, Halfday Travel, and our apparel brands, Line of Trade and Fieldworth. As the founding leader of this channel, you'll architect our wholesale and B2B strategy across our in-house brands, building on a foundation that's already generating seven figures in revenue. This role goes beyond account management - you'll secure placements with premier retailers, negotiate terms that protect profitability, and build the operational infrastructure needed to scale. You'll also transform organic inbound interest into a robust corporate gifting and bulk sales engine. Key Responsibilities: 1. Strategic Retail Placement + Expansion Channel Strategy & Architecture: Design and execute a wholesale roadmap that achieves revenue growth while protecting and enhancing our direct-to-consumer brand positioning. Market & Trend Analysis: Analyze sales data, market trends, and competitor pricing to identify strategic opportunities that inform product development and assortment planning. Account Cultivation: Leverage your established relationships with key buyers and decision-makers at department stores and premium specialty retailers, while also proactively identifying and pursuing new accounts that align with our brand positioning. Full Sales Cycle Management: Own the whole process-from the first outreach and line review, to helping retailers land their final assortment selections, nailing the negotiations, and PO fulfillment. You will cultivate strategic retail partnerships through data-driven business reviews, optimizing sell-through and inventory, and identifying growth opportunities like assortment expansions, additional doors and exclusive capsule collections. Terms & Margin Protection: Negotiate favorable margins, co-op agreements, and Master Vendor terms to ensure healthy contribution margins and optimized accounts receivable cycles. You will also lead the enforcement of MAP policies to maintain pricing consistency and brand integrity across all channels. Bottom-Up Financial Planning: Lead annual and seasonal forecasting in collaboration with Planning and Private Label teams to make sure we're stocked for retail accounts and ready to meet delivery windows, while preventing stockouts for our DTC channel. Brand Presence: Collaborate with retail partners to develop in-store experiences and merchandising presentations that authentically communicate our brand story. 2. Corporate & Bulk Optimization Strategic Roadmap: Develop a comprehensive strategy for capturing bulk orders, corporate gifting programs, custom/branded product opportunities, and trade outfitting accounts (hotels, airlines, hospitality groups). Inbound Ecosystem: Take the organic interest landing in our inbox and turn it into a scalable revenue stream. Proactive Outreach: Develop a robust pipeline and create a repeatable sales playbook to secure corporate and bulk order accounts Trade Show Presence: Manage our presence at key industry trade shows to build a lead engine that converts relationships into high-volume accounts. Account Cultivation: Move beyond the "one-off" transaction. Build deep, lasting relationships with bulk buyers, using seasonal curation and our multitude of in-house brands to make us a recurring part of their brand's story. 3. Financial Rigor & Operational Infrastructure P&L Management: Take full accountability for the Wholesale and B2B P&L-managing top-line revenue growth while controlling operational costs including logistics, chargebacks, and vendor compliance fees. Operational Playbook: As our inaugural lead, you'll write the "Wholesale SOPs" - packaging compliance, vendor routing guidelines and terms, MAP terms and penalties, merchandising standards, returns, refunds, replacements, chargebacks etc. and ensure 100% shipping accuracy. Qualifications Experience: 8-10 years in Wholesale leadership, specifically scaling DTC apparel, accessories, or travel goods within department stores and specialty retail. The Network: A proven track record of getting brands into major accounts Entrepreneurial Grit: You're excited to build out a nascent channel. You're comfortable being a "department of one" today while laying the foundation for a team tomorrow. Analytical Rigor: You're a pro at "retail math" (turn, GMROI, sell-through) and advanced forecasting. Communication: You're a natural relationship builder with exceptional communication skills. Ability to Travel up to 35% Why Join Us? High Impact: You aren't just managing a book of business; you're building the future of our physical footprint. Proven Product: Our brands already have a cult following. You're selling products that people already love. Growth Potential: You'll have the chance to build and lead a full wholesale organization as the channel takes off. $145,000 - $165,000 a year The above compensation range reflects the base compensation range. Total compensation will include a variable compensation element based on a performance scorecard. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $145k-165k yearly Auto-Apply 7d ago
  • Lead Content Designer for AI-Driven Pay

    Gusto 4.5company rating

    New York, NY job

    A leading technology company seeks a Senior Staff Content Designer to lead AI-enabled content design for its Pay Group. The role entails shaping user interactions and guiding how AI collaborates with humans. Responsibilities include prioritizing impactful initiatives, shipping user content, and collaborating with design teams. Successful candidates should demonstrate a high standard for content quality and possess experience in creating user-centric designs. The compensation range for Seattle is between $202,000 and $253,000 annually. #J-18808-Ljbffr
    $202k-253k yearly 5d ago
  • Insurance Advisor

    Vouch, Inc. 4.4company rating

    New York, NY job

    Vouch is the risk advisor that powers ambition. We're a tech-enabled insurance advisory and brokerage purpose-built for growing companies in technology, life sciences, and professional services. Our clients are ambitious leaders building complex businesses, and we help them manage risk with tailored advice, smart coverage, and responsive service. Backed by over $200M from world-class investors, Vouch combines deep industry expertise with AI-powered tools to deliver a better insurance experience. Our digital workflows reduce friction, speed up decisions, and give our clients the confidence to move faster. Why should you join our team and Vouch? Not only is this an exciting and growing team where you can drive a real impact on our operational scalability, but Vouch is also the preferred insurance provider to customers of Y Combinator, Brex, Carta, and WeWork. We're a quickly growing startup that believes in transparency and acknowledgment with our team members and cultivating a values‑driven company. Our values are “Be Client Obsessed”, “Own it together”, “Act with integrity and empathy”, “Stay Curious and Grow”, and “Empower People.” What does a work environment look like at Vouch? This role will be based near one of our hub offices in Chicago, New York or San Francisco. We require the team members to be in the office at least three days per week (Tuesday, Wednesday and Thursday) to foster close collaboration and team building. Role Responsibilities: As a member of the Early Stage Advisor Team, you will be responsible for ensuring our clients have a great experience through the sales and onboarding process. Insurance Advisors interact directly with our clients through email, video calls, and other communication tools to advise them on the appropriate coverages for their companies and help them satisfy third party contract requirements for coverage. We pride ourselves on making things fast, easy, and tailored for our customers. Some of our best customer feedback is about our amazing customer experience and service. You'll be responsible for helping us scale that reputation while also playing a key part in the growth and expansion of our team through the introduction of new products, processes, and technology. What you'll do: Establish trusted relationships with our customers, ensuring they are comfortable with and able to utilize the tools/services available through the Vouch platform Assess our clients' risk profiles, advise them on appropriate risk management best practices as a licensed professional, and assist with the purchase of coverage Manage the client lifecycle from application submission through bind with a suite of carrier partners, including online carrier portals Construct and present customized insurance proposals to clients Plan and execute daily sales activities such as conducting video calls with clients, responding to emails, and maintaining appropriate documentation in our CRM Deliver consistent and timely responses, follow-through, and follow-up in response to client requests and issues Maintain a healthy pipeline and conduct pipeline reviews with your manager About you: 2+ years of sales, brokerage, customer service, or other client-facing experience - within the insurance industry preferred Strong communication and organizational skills Able to be agile and thrive in a fast‑paced environment Possesses competitive drive to outperform peers and continuously improve hard and soft skills Dependable, positive, and detail‑oriented with excellent follow‑through skills Active/Current Property and Casualty License or obtained within 30 days of start date Ability to drive success through ambiguous and complex situations Takes initiative to problem solve when meeting resistance Nice to have: Knowledge of Commercial P&C coverage lines Exposure to and passion for early‑stage startups and/or high growth environments Experience working within a CRM and multiple communication tools (Salesforce, ZenDesk, etc.) Prior experience in a quota‑carrying role with responsibility for achieving individual quantitative goals Vouch provides several benefits to help you bring your best self to work: 💰 Competitive compensation and equity packages ⚕️ Health, dental, and vision insurance 🪷 Wellness allowance 📚 Company‑sponsored personal and professional development 🏫 L&D: Partnerships with Ethena and monthly Lunch & Learns 🧘 Wellbeing: access to many wellbeing perks, including Peloton, Fetch, OneMedical, Headspace care+, etc. 🤗 Caregiver Support: company seed into the dependent care FSA and company‑sponsored Care.com membership. 📊 Regular performance reviews: Vouch conducts regular performance discussions with all team members, offering goal setting and check‑ins, development discussions, and promotion opportunities. What to expect in a typical interview process: *(Please note these steps may vary slightly depending on the role)* 30‑minute phone call with our recruiting team 30‑45 minute video interview with the hiring manager Meet the team! 30‑45 min 1:1 video discussion with 3‑4 team members you'd work closely with in the role Executive chat (role dependent) Compensation philosophy: The OTE for this role is $85,000 - $90,000 per year depending on experience. ($60,000 - $65,000 base + $25,000 variable compensation) Our salary ranges are based on paying competitively for our size and industry and are part of our total compensation package, which also includes benefits and other perks. We also include stock options in all compensation packages and believe all Vouch employees should have the opportunity to become owners in the company. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skill set, location, and business need. The base pay range provided is subject to change and may be modified in the future. Vouch believes in putting our people first, and building a diverse team is at the front of everything we do. We welcome people from different backgrounds, experiences, perspectives, and ranges of abilities. We are an equal‑opportunity employer and celebrate the diversity of our growing team. If you require reasonable accommodation to complete this application, interview, complete any pre‑employment testing, or otherwise participate in the employee selection process, please direct your inquiries to *******************. The pay range for this role is: 60,000 - 65,000 USD per year (Chicago Office) #J-18808-Ljbffr
    $85k-90k yearly 5d ago
  • Receptionist/Administrative Assistant (3 Month Contract) - New York, NY

    Pivotal Solutions 4.1company rating

    New York, NY job

    Essential Duties and Responsibilities: The role of the Administrative Assistant is the following items: answering busy phone lines, greeting guests, accepting deliveries, managing printing projects, fling and completing assigned tasks. They must have the ability to manage detailed tasks and follow through with consistency. Perform related duties as assigned by supervisor. Maintain compliance with all company policies and procedures. Weekly meetings with supervisor. Job Requirements Education and/or Work Experience Requirements: Prior office experience is a plus. Excellent verbal and written communication skills, including ability to effectively communicate. Computer proficiency (MS Office - Word, Excel and Outlook). Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service. Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices. High School Diploma required. Associates or Bachelor's Degree preferred. Physical Requirements: Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards. Must be able to lift and carry up to 35 lbs. Must be able to talk, listen and speak clearly. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
    $28k-36k yearly est. 2d ago
  • Part-Time Retail Design Consultant - Flexible Hours

    Framebridge, Inc. 4.0company rating

    New York, NY job

    A leading custom framing company in New York is seeking a Retail Part Time Design Consultant. In this role, you will provide exceptional customer service, assist in training team members, and operate within a creative environment. Ideal candidates are engaging, adaptable, and have a passion for design. This position offers flexible scheduling and various employee benefits including paid time off and discounts. #J-18808-Ljbffr
    $70k-115k yearly est. 4d ago
  • Technical Support Manager (Tier-2)- NY Based

    Carbyne 3.5company rating

    New York, NY job

    💡 Who We Are Hi there! We're Carbyne, and every day, we're on a mission to revolutionize public safety. As the global leader in emergency collaboration technology, we're building a cutting-edge platform that helps save lives-think live video streaming, real-time chat, and precise location tracking. Our tools empower emergency teams to respond faster and smarter! With partnerships with tech giants like Amazon, Axon, and AT&T, we're innovating life-saving solutions for over 400 million people worldwide Are you ready to make a difference with us? Let's do this! 🚀 About the Role Carbyne is looking for a bright, passionate, and talented Technical Support Manager to support our customers and worldwide teams in the use of Carbyne's platform and to ensure ongoing success with our rapidly growing company. The Technical Support Manager (Tier-2) is a critical component of Carbyne's Technical Support team, providing advanced support and leadership within our Tier-2 technical support team. This role involves directly engaging with complex customer issues, overseeing Tier-2 support operations, and collaborating with cross-functional teams (especially R&D and Product) to drive strategies and improvements to the overall technical flow, constantly increasing our customer satisfaction levels and experiences. 🎯 Here's What You'll Be Doing Manage the Tier-2 technical support team, ensuring high-quality support for complex and escalated customer issues. Develop and implement advanced troubleshooting procedures to address and resolve high-level technical problems within Carbyne's platform, ensuring adherence to strict SLAs. Work closely with Engineering, QA, and Product teams to prioritize bug fixes and feature requests based on customer impact and feedback. Foster a culture of continuous improvement by leading the evaluation and optimization of support processes and tools for scalability and efficiency. Drive the development and maintenance of a comprehensive knowledge base and documentation for customers and internal stakeholders. Mentor and train Tier-2 support engineers, enhancing their technical skills and product knowledge. Collaborate with Customer Success and Sales teams to ensure a seamless customer experience and contribute to customer retention and satisfaction strategies. Participate in cross-functional teams to translate customer feedback into actionable insights for product development. Requirements 🔑 What You Bring To shine in this role, you'll need: Minimum of 5 years in Technical Support/Network Engineering roles, with at least 2 years in a leadership or management capacity within a SaaS or global tech company. Strong proficiency in Jira, Zendesk, monday.com, and similar platforms, with a focus on escalated support scenarios. Advanced knowledge of monitoring and network troubleshooting tools (e.g., Datadog, Rollbar, CloudWatch, OpsGenie or similar). Expertise in network protocols (SNMP, Syslog), IP technologies, cloud platforms (especially in AWS), and database management (SQL). Demonstrated leadership skills with the ability to manage, mentor, and develop a team of technical support engineers. Excellent problem-solving skills, with a track record of managing complex technical issues and driving resolutions. Strong communication skills, capable of translating technical details into clear, customer-friendly language. A proactive and innovative approach to process improvement, with a commitment to enhancing customer support experiences. Flexibility to work outside standard hours when necessary and willingness to travel up to 15%. Bonus Points: Experience in advanced cloud services. In-depth knowledge with VoIP, SQL databases, and scripting languages. Background in user testing/QA flows Demonstrating Customer Success Strategies. Feeling unsure because you don't check every box? Don't worry, we've been there too. At Carbyne, we value passion, potential, and a willingness to learn. If this role excites you and aligns with your career goals, we encourage you to take a chance and apply! You might be exactly who we're looking for! Benefits 🎁 Why You'll Love It Here 👩🏽 ⚕️ Comprehensive healthcare (medical, dental, vision). 💸 401(k) matching-because your future matters! 🏖️ Unlimited vacation days (yep, really!). 👶 Parental leave-family first! 💪 Health & wellness perks to keep you feeling great. ☎️$100 monthly allowance for your phone and internet because streaming cat videos and answering emails both count as “work,” right? 💻 Remote-friendly perk: One-time $400 home office stipend to help you create your perfect workspace. Plus, you'll join a team that believes in inclusion, equality, and having fun while making a difference. 🌍 Our Promise At Carbyne, we celebrate diversity and strive for a workplace where everyone belongs. We're dedicated to fostering a welcoming and inclusive environment where everyone feels respected, supported, and empowered to succeed! Where every person counts. Let's make the world safer together! (Note: We are unable to sponsor employment visas) For candidates based in New York, the annual base salary range for this position is $150,000 - $175,000 . Actual compensation within this range will depend on factors such as skills, qualifications, and experience.
    $150k-175k yearly Auto-Apply 60d+ ago
  • Associate, AI Buyouts

    Redesign Health 4.2company rating

    New York, NY job

    Redesign Health is a global venture and applied technology firm focused on building next-generation healthcare companies. We manage venture capital and venture buyout strategies, each powered by an AI operating system and team of leading technologists, entrepreneurs, and investors. Our venture capital strategy backs exceptional founders at the earliest stage-often before an idea is fully formed-and provides first institutional capital and an unmatched degree of strategic leverage and domain expertise through exit. Our venture buyout strategy partners with proven management teams through control investments and delivers outsized value by rewiring core products and workflows with AI. Since inception in 2018, Redesign and our portfolio companies have touched the lives of more than 15 million patients, raised over $1.5 billion from premier institutional, sovereign, and strategic investors, and built distinctive partnerships with marquee healthcare organizations and senior leaders around the world. Redesign is based in New York and has offices in Bengaluru, Los Angeles, and Riyadh. Role Summary: Redesign Health is launching an AI Venture Buyout fund, a next-generation private equity platform that acquires control positions in healthcare companies and uses AI to transform how they operate and grow. Redesign is seeking an Associate, AI Venture Buyouts to play a central role in evaluating and executing healthcare buyout transactions, while supporting post-close AI-driven value creation initiatives. This person will work across the full deal lifecycle-from financial modeling and diligence to market research, deal process management, and portfolio support. Why This Role: This is an opportunity to join a new private equity strategy at the ground floor and help shape a next-generation buyout model at the intersection of healthcare, AI, and value creation. Supported by Redesign Health's capital, ecosystem, and operating infrastructure, the Associate will gain full lifecycle exposure to control investing, operational excellence, and AI-driven value creation. What You'll Do: Support development of a high-quality deal pipeline and analyze opportunities through review of financials, business models, unit economics, and industry dynamics. Lead key analytical components of due diligence, develop financial models, and coordinate diligence advisors. Write investment memos, build financial models, and develop critical market analyses. Support transaction structuring, documentation review, and closing processes. Partner with Redesign's AI and operating teams to support post-close transformation workstreams. Conduct ongoing competitive and market intelligence to support portfolio companies. Support preparation of materials for capital raising, LP updates, and internal reviews. Ideal Background: 2-4 years of experience in private equity, growth equity, investment banking, consulting, and/or corporate development (healthcare experience strongly preferred). Strong financial modeling capabilities with the ability to build, audit, and interpret detailed operating models. Experience supporting M&A processes, conducting due diligence, or evaluating services businesses. Demonstrated interest in healthcare systems, payer-provider dynamics, and regulatory landscapes. Curiosity and hands-on comfort with AI, automation, and data-driven tools, with interest in applying them to sourcing, diligence, and portfolio work. Additional Qualifications & Competencies: Execution Excellence: Detail-oriented, organized, and rigorous in managing complex workstreams. Clear Communicator: Able to translate analyses into concise insights for senior leaders, investment committees, and management teams. Technology Innovator: You have a track record of proactively leveraging AI and other emerging technology tools to create extraordinary productivity and impact within your role. You have built systems and workflows for yourself more sophisticated than basic ChatGPT/LLM usage and are constantly experimenting with new ways to use technology to disrupt yourself. Collaborative Partner: Works effectively with cross-functional teams of operators, technologists, and AI specialists. High Judgment: Able to evaluate risk, identify patterns, and form independent viewpoints based on incomplete information. Bias for Action: Thrives in a fast-paced, entrepreneurial environment characterized by urgency, ownership, and adaptability.
    $77k-146k yearly est. Auto-Apply 49d ago
  • Customer Operations Manager

    Shiftsmart 4.3company rating

    New York, NY job

    Why Shiftsmart We're building the Amazon of labor. We're a labor platform pairing end-to-end workforce management technology with a rapidly growing global network of 5M flexible workers to create scalable labor solutions for the largest companies and government agencies in the world like Circle K, Pepsi, Walmart, Starbucks and more. Our unique business model fractionalizes jobs down to shifts and makes it easy for workers to work across multiple companies through a digital marketplace. We're one of the fastest-growing startups in the country. We've grown 2-3x each year since we started, paid over $130M in wages to hourly workers, and raised $120M+ from top-tier investors including D1 Capital & Imaginary Ventures…and we're only getting started. Mission: The mission of the Customer Operations team is to define and scale how we work with our largest, most strategic enterprise customers, including some of the world's most recognized brands and retailers. This role is responsible for building the systems, processes, and infrastructure that enable high-quality, reliable customer operations at scale. As Customer Operations Manager, you will operate at the ground floor of an emerging function. You will design how enterprise customer workflows operate end-to-end, partnering closely with Product, Engineering, Operations, and Customer teams to support our customers' strategic objectives. This role is critical to shaping the future of enterprise customer experience as we grow. This role is based in New York City (HQ) with typically 3+ days per week in the office. Outcomes: Your role will evolve alongside our customer base, but some of your early responsibilities will include; * Own customer operations end-to-end, serving as the central point of accountability for process invention, system design, and cross-functional execution for customer issues, requests, and workflows at enterprise scale * Design the system for support at scale across conventional tools such as Zendesk but with a clear mandate to drive selection and implementation for future state tools (e.g., AI customer agents, natural language chatbots, etc) * Design and implement scalable customer workflows, including intake, prioritization, resolution, escalation, and reporting - turning ad hoc processes into repeatable systems. * Define the operating model for enterprise customers, including how we engage, communicate, and deliver against commitments for the world's largest and most complex operating environments * Create and own customer-facing operational reporting, improving accuracy, automation, and clarity for both internal stakeholders and enterprise partners. * Identify risk and failure points in existing processes and proactively design solutions that reduce defects and improve consistency at scale. * Partner cross-functionally to ensure customer operations evolve alongside product capabilities and customer needs. Competencies: Do you have what it takes to design, launch, and scale initiatives to fundamentally change labor? Here are the attributes you'll need: * Analytically-minded: You have 4-6+ years of experience in an analytical, client-centric role (e.g. Business Operations, Consulting, Investment Banking, Private Equity), and ideally in startups. * Ownership Driven: You take full ownership of workflows and systems. You don't wait to be asked; you see a problem, build a solution, and drive it to completion. * Technical skills: You have strong analytical skills and can blend quantitative data with qualitative insights to test hypotheses. You are well-versed in Google Sheets and SQL, have knowledge of Zendesk and Zapier, or are willing to learn and can learn new tooling quickly. * Problem solver: You thrive working through and solving complex problems, quickly learn and adapt to new situations, and can synthesize the abstract into the concrete. * Influence: You effectively partner with others to get things done even without formal authority. * Clear communicator: You are an excellent writer (memos, slides) and excel at making the complex simple to empower decision making. Compensation philosophy To provide greater transparency we share base salary ranges, which are based on role and level benchmarked against similar stage, high growth companies. Offers are determined based on multiple factors including skills, work experience, and relevant credentials. In addition to competitive salaries and meaningful equity we offer the following benefits: * Comprehensive healthcare coverage: We cover 100% of employee premiums for medical, dental, and vision care (60-75% for dependents) * 401(k) match program: We match 100% on the first 3% of your contributions and 50% on the next 2% for a maximum match of 4% * Generous, fully paid parental and family leave policies * Pre-tax commuter benefits * Collaborative office with fully stocked kitchen @ 1 World Trade in Manhattan Equal opportunity employer Shiftsmart is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Operating Principles @ Shiftsmart Inspired by Leadership Principles @ Amazon Execution Is Binary We #GetShiftDone. We take immense pride in both the quality of our work and our relentless determination to deliver on our commitments. If we say we are going to do something, we do it. We own the outcome with an unstoppable mindset through the finish line and are impatient to move the ball forward. This means we work really hard, execute with urgency, and ruthlessly challenge timelines for anything important. As a result, we do not defer responsibility to other teams or individuals. Instead, we take the problem as far as we can and only when needed ask others for help. Each time a crisis or opportunity emerges we take the hill as one team, because we are allergic to the words "it can't be done". Missionaries, Not Mercenaries We before me. We believe in our mission to build a better world for workers. We understand why our work matters and take seriously how it impacts our customers and our partners. This belief permeates everything we do from the strategic to the mundane. We are energetic, ambitious, and want to win. We constantly raise the standards for ourselves and everyone around us. We show up for our customers, our partners, and most importantly our teammates, and make every effort to build lasting relationships with each of them. We do not measure success based on our titles or the size of our empires. This also means we put the needs of the business before the details of our job descriptions. Rather than fight for a bigger piece of the pie, we fight to grow the entire thing and recognize this is how to grow our careers too. Inputs > Outcomes We work really hard. Fundamentally changing how labor works is not easy. It often requires long days, late nights, and weekends to deliver on our commitments. We lean into this challenge. We focus on the process. We think in terms of value chains and appreciate that a bad process with a good outcome is simply dumb luck. We lead with data. We use facts, not fiction, to build narratives and make decisions. To do this we prepare written memos in advance and resist the urge to engage in endless water cooler what ifs, because we value the time and attention of our teammates. We hire and develop the best. When we decide to hire a new team member, we do so because we believe they will increase the talent density on our team. We view ourselves as leverage maximizers rather than inconvenience reducers and strive to increase the output of everyone we interact with. Honesty Over Harmony We share the truth even when it is painful. We do not, however, share the truth callously to hurt people's feelings or make them look bad. We also assume positive intent. If someone is not delivering in a way that we need, we ask them and tell them before assuming the worst. We embrace mutual feedback. As people leaders we care more about our team's growth and success than how much others like us. As individuals we seek, accept, and apply feedback. We do not give or take feedback personally because we understand it enables us to learn and grow. We tell the truth to ourselves. We reject a pollyannaish view of our world. Instead if something isn't going well that we are responsible for, we call it out. And when someone calls out their own truth that may be less optimal, we don't punish them for it. We have the meeting in the meeting. If something is broken or we disagree, we call it out and say something in the moment even if it feels uncomfortable to do so. This means that if something is broken, we do not just accept it and complain later. Invent & Iterate We are ********************* categorically reject the phrase "that is how it's always been done", and constantly discover new and better ways to do more with less. This means we are resourceful and often do things that don't scale, only to create ways to scale them later. We're builders. We think BIG. At every level of the company, we embrace big, hairy, audacious, and transformative goals. We fear lack of progress and incremental thinking more than failing to deliver or falling short of an audacious goal. We believe courage means to try without fear and learn without ego. We do not let perfect get in the way of better. When faced with the choice we prioritize delivering something, even if imperfect, over endless debate and alignment. We embrace good mistakes.
    $97k-136k yearly est. 34d ago
  • Marketing and Promotions Specialist, Pick6

    Draftkings 4.0company rating

    New York, NY job

    At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours We're looking for a Specialist to join the Marketing and Promotions Team supporting Pick6, a Fantasy Sports vertical. In this role, you'll serve as the subject matter expert for promotional strategy and offer automation across key customer segments. You'll collaborate closely with Analytics, CRM, and Product teams to design and execute offer strategies that enhance the customer experience and drive activation, retention, and long-term engagement. What you'll do as Marketing & Promotions Specialist * Own the strategy and testing roadmap for promotional reinvestment, optimizing offer selection, targeting, and generosity to drive engagement and revenue across key customer cohorts. * Partner with Analytics and CRM to drive data-informed promotion strategies and automate personalized offers and communications at scale. * Partner with Product and Engineering teams to generate new promotional mechanics and user experience enhancements, creating business cases to justify endeavors. * Develop and deliver clear, actionable frameworks, performance updates, and recommendations to senior leadership, ensuring visibility into results and opportunities to improve Pick6 performance. * Execute daily promotional offerings in tandem with Operations and Marketing teams, using promotional tools to create offers and conducting robust quality assurance. * Partner with Revenue Operations, Customer Experience, Fraud, and Risk teams to adapt promotional strategies based on real-time performance trends and customer feedback. What you'll bring * At least 4 years in Gaming or Consumer Tech roles with significant online and mobile volume. * Excellent communication skills, strong attention to detail, and the ability to manage multiple projects simultaneously. * Strong analytical skills, with comfort designing A/B test frameworks and the ability to interpret and communicate results and adapt strategy accordingly based on findings. * Experience with SQL/Snowflake and data visualization tools like Tableau. * The ability to work through ambiguity to uncover new insights and shape best practices. * Prior experience with forecasting or owning and maintaining a marketing budget is a plus. #LI-MZ1 Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role. The US base salary range for this full-time position is 85,600.00 USD - 107,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $45k-85k yearly est. Auto-Apply 7d ago
  • Tier 3 Technical Support Team Leader

    Augury 3.8company rating

    New York, NY job

    As a Tier 3 Technical Support Team Leader, you will be a critical member of Augury's Customer Support organization, responsible for diagnosing and resolving the most complex issues across our Machine Health platform deployed globally. You will be deeply technical and highly collaborative, combining leadership, expert-level troubleshooting, and cross-functional partnership to ensure our customers experience maximum system uptime and value from our solutions. You will lead a team of Tier 3 specialists focused on high-severity IoT, hardware, and connectivity challenges, including routers, gateways, sensors, cellular communication systems, and edge devices. You'll serve as the escalation point for the most challenging issues, drive alignment with R&D and Engineering, and occasionally interface directly with customers (including on-site engagements when needed). A Day in the Life Lead and mentor a team of Tier 1 & 2 support specialists, balancing people leadership with deep technical oversight. Monitor team KPIs, SLAs, and system health in real time to ensure operational excellence. Act as the primary escalation point for high-severity incidents, driving calm, structured crisis management. Collaborate closely with Engineering and R&D to investigate root causes, drive fixes, and shape long-term product improvements. Communicate clearly and consistently with internal stakeholders and customers throughout the troubleshooting lifecycle. Support customer satisfaction and retention through proactive problem-solving and high-quality issue resolution. Continuously develop team capabilities-building processes, improving tools, and elevating technical depth. What You Bring Deep networking & connectivity expertise: 4-6 years of hands-on experience troubleshooting complex WI-FI, Bluetooth, and general IoT connectivity issues across hardware and software environments. Hardware & edge device fluency: Experience working with routers, gateways, Bluetooth modules, cellular communication devices, and related networking hardware. Advanced troubleshooting skills: Comfortable investigating connectivity failures, packet loss, configuration issues, and device communication events using logs, monitoring tools, and diagnostic methods. Ownership mindset: You take end-to-end responsibility for escalations, customer requests, and technical resolutions-ensuring no issue is left unresolved. Customer-centric communicator: You enjoy working with people, translating technical concepts into clear explanations, and delivering world-class support. Curiosity & technical passion: You enjoy experimenting with new technologies, staying current with evolving IoT and connectivity trends, and continuously leveling up your expertise. We offer several perks that include flexible PTO, medical/dental/vision insurance, 401(k) match, stock options, paid parental leave, and WFH and phone stipend. The pay range for this position in Colorado, California, and New York is a base salary of $90,000 - $130,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. The pay offered may vary depending on several factors including, but not limited to, relevant education, qualifications, certifications, and experience.
    $90k-130k yearly Auto-Apply 47d ago
  • Private Client Content Coordinator

    Moda Operandi 4.4company rating

    New York, NY job

    We are seeking a Private Client Content Coordinator to support our Sales team. The Private Client Content Coordinator is responsible for supporting the Private Client Advisors in creating curated content and communication strategies to drive one to one client engagement while supporting the overall merchandising strategy. Primary Responsibilities, include: Support Private Client advisors in building compelling communication strategies to maximize client engagement and drive revenue Have a clear understanding of cross functional marketing initiatives and provide clear differentiation to ensure messaging is not duplicative Conceptualize, develop and create both bespoke and curated content edits for one to one client communication Maintain and organize Private Client content database and monthly calendar Edit and proofread Private Client content to ensure consistency and alignment with Moda brand standards and voice Analyze weekly Moda Private edit performance and utilize insights to enhance future strategies Collaborate weekly with cross functional teams including Merchandising, Creative, Marketing, Brand and Tech Support seasonal market content coverage in partnership with Client Development leadership Attend seasonal market appointments to collect content and product information for use in one to one client communications Solicit feedback for content needs through weekly meetings with Private Client Advisors to maintain a pulse on the client Act as the voice of the client when attending cross functional meetings Participate in weekly merchandising meetings to understand product focuses and sell through needs. Apply all learnings to weekly strategies Consistently analyze boutique sell through and trunkshow performance Qualifications/Ideal Experience: Bachelor's Degree with an emphasis in fashion merchandising, creative writing or graphic design preferred 1-2 years of experience as a stylist assistant, project manager or related role within luxury fashion or ecommerce Experience with Klaviyo, Canva, Key Note, Photoshop, Adobe InDesign, Google Suite preferred Strategic, holistic thinker with a proven ability to drive action and change in a growing, start-up environment Autonomous self-starter and confident decision maker, able to work independently in a remote environment Job Type: Full-time; remote role; NYC based (Industry City Brooklyn office space) Salary: $24.00 - $28.85 per hour + Discretionary Bonus & Equity Eligible Benefits: Medical, Dental & Vision Insurance Benefits (day1) 401(k) with Company Match Company Paid Life Insurance Benefit Voluntary Supplemental Insurance Benefits (STD, LTD, Accident, Critical Illness) Unlimited Paid Time Off (Exempt & FT) Tuition Reimbursement The above statements describe the general nature of work being performed in this role, they are not an exhaustive list of all responsibilities, duties and skills required. Additional responsibilities may be required from time to time. As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status. For details on how we protect your information when you apply, please see our Applicant and Candidate Privacy Policy. Moda Operandi is an e-commerce platform transforming the way people discover and shop for designer fashion. Through its innovative mix of commerce and content, Moda allows women to shop for what's new and what's next in designer fashion from the world's leading emerging designers and luxury brands. Founded in 2010, Moda Operandi's mission is to make it easy for designers to grow their businesses and consumers to realize their personal style. Today, Moda's platform carries more than 1,000 brands and designers across fashion, fine jewelry and home, shipping to customers around the world.
    $24-28.9 hourly 13d ago
  • Experienced Options Trader

    SMB Capital 3.8company rating

    New York, NY job

    “You can be better tomorrow than you are today!”- Mike Bellafiore, The PlayBook SMB Capital is looking for experienced US Options Traders with a strong 2+ year track record, who seek capital and technology to build their trading business. Our technology will help you play more offense and make more PnL: Professional execution platform, custom filters, single stock scripts and automated trading. The SMB Capital provides all capital and a PnL firm infrastructure to in-house traders, who actively trade options instruments in financial markets. Traders share the profits from their trading activity with the firm. Each trader sets their own style and strategy, but in general, options traders trade non-directional options strategies with hold times ranging from intraday to multi-week on both a manual and automated basis. Compensation in this role is based fully on an individual trader's performance. Our firm provides unique opportunities to talented, energetic people, rooted in the philosophy that everyone can do more than they realize if they try. The firm empowers independent thinkers who have the discipline to set long-term goals, the adaptability to “shift gears” but still stay on course, and who are open to being both a student and teacher in a learning organization. In short, the Experienced OptionsTrader role is a chance to join a high-performance team of: experienced options traders pushing their skills and adapting to new market opportunities; talented technology professionals developing leading-edge trading and market analytics systems; quantitative/business analysts providing tools and insights to fuel business growth; top-notch support staff who keep everything humming and meet all challenges in a cool, casual atmosphere. Our firm is currently seeking candidates who are excited about the prospect of pushing their own professional limits. Think you can do more? What are you capable of?
    $124k-217k yearly est. 60d+ ago
  • Art Director Intern/Volunteer

    Luxe Media 4.3company rating

    New York, NY job

    Felix is a luxury lifestyle magazine currently serving Chicago, Los Angeles and New York. The pages of this glossy publication cover the latest trends in fashion, fine dining, nightlife, arts and culture. Featuring ultra luxe fashion profiles, restaurants, and the season's must-have accessories from the world's top writers and stylists. Luxe Media, LLC and Felix Magazine are the marketing names of The Aparecio Foundation, NFP (“TAF”). Luxe Media, LLC. is committed to developing a fun and productive work culture that is conducive to positive results! We offer a uniquely open environment that demands initiative and imagination from every single team member that are heard, tested, and genuinely empowered to lead by example and create lasting impacts on our organization, its programs, and the community. This is an unpaid internship/volunteer opportunity. Job Description The Art Director assists in the execution of the artistic vision of the magazine. Collaborates with Felix Magazine Editorial Staff to conceive ideas for all front of book pages. Creates detailed sketches of concepts for photo shoots. Clearly articulates photo concepts with FOB photographers and editors. Initiates and organizes FOB pre-arts. Oversees and color corrects art that is ready for hi res. Executes layouts in a timely fashion. Gives constructive feedback to designers working on layouts. Keeps the FOB pages flowing in order to meet the revolving closes. Researches photos as needed. Always ready for a design challenge, designing new pages or reinventing and improving existing layouts. Qualifications A passion for women's economic opportunities Must be a full or part-time student and working toward a degree Must be eligible to receive school credit and commit to 2-3 days a week for 3 months or a college graduate with 1+ years experience Excellent command of the English language Proven ability to work to stringent deadlines Ability to work as part of a team or autonomously Ability to work in a fast-moving entrepreneurial environment with competing deadlines and priorities Integrity, honesty, openness and a willingness to operate as a team player Must have solid understanding of studio and location photography, lighting, production, and the printing process Must consistently exhibit sharp design skills Must be highly experienced in InDesign, Photoshop, and Illustrator Additional Information All your information will be kept confidential according to EEO guidelines.
    $159k-230k yearly est. 60d+ ago
  • Event Contractor - Live Sports Production

    Ballertv 4.1company rating

    Halfmoon, NY job

    WHO (Event Contractors) If you value: FLEXIBILITY - Events typically take place during the weekends (which may include Thursday or Friday set up days.) As an independent contractor, you set your schedule - you choose which event(s) to accept! EXCITEMENT - You will attend some of the top sports venues in your state. Never a dull moment! You may even be invited to travel to top tournaments. NEW TECHNOLOGY - Hands-on experience with the latest streaming software and technology!SUPPORT - We want to see you succeed by providing the tools and resources of Best To-Dos and Practices for the field. WHAT (Contract Services Needed) TRACK - Receive and handle all event equipment, including camera gear & marketing assets.EXECUTION - Set up BallerTV's streaming system (filming equipment) at each court (or field). Move safely, be efficient and maneuver with a sense of urgency throughout your workday.MONITOR - Ensure each game's stream is steady and consistent. Operate and troubleshoot equipment and technology, maintain communication with the BallerTV team throughout the event. ENJOY - Watch live sports while working! How cool is that?FLEXIBILITY - This role is a part-time, weekend contractor position. Some events start as early as 6AM and run as late as 10PM. You may be asked to travel up to 40 miles one way. PAY - Rates vary depending on the area and will be at least $16 an hour. Please note: Daily Shifts can be over 12 hours long. A weekend tournament (Fri, Sat, Sunday) can be over 30 hours of work. It is not for everyone and requires you to be on your feet and lift heavy objects. BALLERTV'S STORY Do you believe in underdog stories or game changing moments? BallerTV is a venture-backed startup, building the world's largest sports network from the ground up! In 2021, BallerTV live-streamed over 350,000 youth tournaments! Similar to the early days of ESPN, BallerTV is rapidly expanding the spectrum of sports coverage and changing the landscape of sports broadcasting! Required QualificationsMust be 18 years of age Must complete a pre-event background check Must be familiar with iOS devices and products Must be personable and professional at all times Must have the ability to multitask with a strong attention to detail Must possess a positive winning attitude Preferred QualificationsExperience in (live) event production, sports, or any customer facing position is a plus!Knowledge, interest, and experience within grassroots soccer, lacrosse, basketball, volleyball, football and/or wrestling is a plus! Having a current and valid Driver's license to receive and transport event equipment. Job Type: Weekend Work - ContractVisit **************** for more information.
    $16 hourly Auto-Apply 60d+ ago
  • Manager, Growth Marketing - Halfday

    Bespoke Post 3.8company rating

    Bespoke Post job in New York, NY

    Bespoke Post is a lifestyle brand driven by the spirit of discovery. We're all about finding under-the-radar goods and guides that enrich the lives of our customers. Through our e-commerce shop, editorial content, and award-winning subscription program, we shine a light on quality products, small brands, and interesting people that spark curiosity and inspire new, richer experiences. Halfday is Bespoke Post's travel brand, designed for modern travelers who value smart design without the luxury markup. We're best known for our garment-duffel hybrids and a growing line of travel essentials. We sell direct on halfdaytravel.com (powered by Shopify) and Amazon, and through select third-party retailers. The Role: We're hiring the first full-time marketer dedicated 100% to Halfday. You'll be the end-to-end growth owner and day-to-day business driver - operating as a full-stack marketer. You'll manage a multi-million-dollar paid budget, build non-paid engines, shape go-to-market for new products, and partner cross-functionally to scale revenue efficiently. What You'll Do: * Own paid growth. Plan and manage a multi-million-dollar performance budget across Meta, Google/YouTube, and other channels. Continuously refine creative, audiences, bidding, and funnel strategy to hit ROAS and payback targets. * Lead attribution & incrementality. Make decisions grounded in data using MMM/modeled attribution and experiment design (geo tests, holdouts, post-purchase surveys). Translate signal into action; educate stakeholders on true channel value. * Build non-paid engines. Drive organic growth via lifecycle, referral/loyalty, SEO, and content/UGC. Think beyond media buying to unlock step-change growth. * Write GTM briefs. In partnership with Product Development, author crisp go-to-market plans for new launches (positioning, creative angles, landing pages, channel plans, and success metrics). * Lead Amazon channel strategy. Manage our Amazon agency to goals (revenue, contribution margin, reviews/ratings, catalog health) and evolve Amazon's role in the broader channel mix. * Handle the "grab bag" of growth opportunities. Jump on asymmetric upsides and one-offs - e.g., corporate gifting platforms, Shopify Collective relationships, retail pop-ups, and other business development moments. * Report, forecast, and align. Own the Halfday growth dashboard, forecasting, and weekly readouts. Communicate performance, insights, and tradeoffs clearly to leadership. * Partner with retention team on customer journey and lifecycle management. Set strategy, calendars, segmentation, creative briefs, and testing for email/SMS to drive first-to-second purchase, repeat rate, and LTV. * Partner with Digital Product on CRO & AOV. Prioritize experiments (checkout, PDPs, bundles/upsells, pricing and offers, UX friction), align on measurement, and drive a high-velocity testing roadmap. * Collaborate on social & influencers. Partner with the social team to align organic content and creators with growth objectives; build programs that generate both revenue and brand equity. * Amplify PR & partnerships. Work with the Director of PR & Partnerships to secure coverage and collaborations that translate to measurable traffic and sales. What You'll Bring: * 7+ years in DTC growth/performance marketing with proven ownership of $2M+ annual budgets and full-funnel strategy from first click to repeat. * Deep hands-on expertise with Meta and Google/YouTube; working fluency with Amazon a bonus. Power user of Shopify to merchandise and build landing pages, configure offers/discounts/bundles, manage the growth app stack (Klaviyo, reviews, referrals), set up tracking (GA4/pixels), run storefront A/B tests, and partner with devs on theme/checkout extensibility to lift CVR & AOV. * Strong attribution/incrementality toolkit (e.g., geo experiments, holdouts, MMM/modeled attribution, platform lift studies, post-purchase survey analysis) and the judgment to balance precision with speed. * Analytical rigor: Excel/Sheets proficiency, GA4, Shopify analytics; comfort building dashboards and turning ambiguity into clear decisions. * Strong creative instincts and brief-writing: you can translate positioning into thumb-stopping ads and high-converting pages. * Cross-functional leadership: you're collaborative with Product, Creative, Merchandising, and Engineering/Digital Product. You're comfortable setting priorities and saying "no". * Bias to action and owner mindset. You'll roll up your sleeves and also manage agencies/partners to outcomes. Nice to have: * Experience in travel/outdoor, bags/luggage, or adjacent categories. * Success launching hero products and scaling evergreen SKUs. * Experience with corporate/bulk programs and retail/marketplace distribution. Tools you'll likely use here: * Shopify, GA4, ads managers (Meta/Google/TikTok/Amazon), WorkMagic, Klaviyo, Attentive, Looker, Google Work Suite, and more! $110,000 - $125,000 a year Bespoke Post is an equal opportunity workplace and we recognize that our success is dependent on having an inclusive, collaborative team that is as diverse as, if not more than, the products we ship. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $110k-125k yearly 60d+ ago
  • Marketing Account Strategist

    Kontakt.Io 3.7company rating

    New York, NY job

    Kontakt.io is building the platform that care operations run on. We reduce waste, cut costs, and improve revenue by improving asset utilization and staff productivity. We reduce waste, cut costs, and improve throughput by automating and orchestrating clinical workflows. Using AI, real-time location data (RTLS), and EHR integration, our platform empowers care teams with self-learning agents that adapt in real time - enhancing operational performance and transforming patient care. We're trusted by HCA, Dignity Health, Mercy Health, Trinity Health, and the U.S. Department of Veterans Affairs, and we've quadrupled our ARR in the last 24 months. Backed by Goldman Sachs, we're scaling toward $100M+ ARR in the next two years - and we're looking for a Marketing Accounts Strategist to build the ABM engine that scales our next phase of growth. You will play a key role in developing and executing high-impact ABM programs designed to engage our most strategic target accounts. This hybrid role, based in New York, offers the opportunity to work closely with dynamic marketing and sales teams to create tailored strategies that drive growth, deepen customer relationships, and accelerate revenue. The ideal candidate has a deep understanding of ABM strategies, enjoys collaborating across cross-functional teams, and has the ability to deliver measurable results. What You Bring 3+ years of experience in B2B marketing, with a focus on Account-Based Marketing (ABM), ideally within the tech or healthcare environment Proven experience designing and executing successful ABM campaigns, with a strong track record of driving engagement Solid understanding of ABM tools and platforms (Salesforce, 6sense, etc) for campaign execution and reporting Excellent collaborative mindset and experience working directly with sales teams to develop and execute marketing programs that drive engagement and close deals faster Strong project management skills with the ability to manage multiple initiatives simultaneously while meeting deadlines and maintaining attention to detail Excellent communication skills, with the ability to explain complex strategies and tactics to both marketing and sales teams A creative “brand experience” mindset with the ability to think strategically and execute tactically Comfortable with data analysis and using insights to optimize marketing efforts Our Offer A hybrid work environment with 3 days in our NYC office each week The opportunity to make a significant impact on the growth of a category-defining and innovative company Competitive salary and benefits package A collaborative, dynamic team culture that values creativity, innovation, and personal growth Key Responsibilities ABM Strategy & Execution Develop and execute end-to-end ABM campaigns targeting high-value accounts, with a focus on personalized marketing initiatives that drive engagement and sales growth. Partner closely with sales to understand account needs, challenges, and goals-aligning marketing efforts to support and maximize account success. Create and deliver multi-channel campaigns (email, direct mail, digital ads, events, webinars, etc.), tailoring strategies and tactics to each account for maximum impact. Collaborate with content, digital, and creative teams to produce personalized assets and messaging that resonate with key accounts. Cross-Functional Collaboration Build strong relationships with sales, customer success, and product teams to ensure ABM efforts are fully aligned and deliver a seamless experience for target accounts. Coordinate with internal teams to plan and execute account-specific events, webinars, and thought leadership content aligned with the broader ABM strategy. Measurement & Reporting Track and analyze ABM campaign performance using platforms like Salesforce, 6sense, and other analytics tools to monitor engagement, conversions, and ROI. Leverage data-driven insights to optimize and refine ABM strategies, ensuring continuous improvement and effectiveness. Event & Content Management Plan and manage high-touch, personalized events (virtual and in-person) such as exclusive webinars, roundtables, and industry gatherings for target accounts. Collaborate with content teams to develop tailored collateral, case studies, and presentations that align with the interests and needs of key personas within each account. Benefits / Perks: A hybrid work environment with 3 days in our NYC office each week (Tues, Weds, Thurs) Equity Health, dental, and vision insurance via Anthem Paid time off + 10 paid holidays Any equipment/tech that you need to do your job Enjoy free office snacks and drinks, occasional company-paid lunches, and team bonding events in NYC We Make Things EasyEasy to Use. Simplicity is harder than complexity. Each of our apps focuses on a single user and a specific problem. We create solutions for everyone to help them get things done.Easy to Buy. We simplify pricing with a single, per-bed or per-room model that encompasses all the necessary produts and services to achieve your desired outcomes.Easy to Deploy. Using AI, cloud, and mobile technologies, our equipment autonomously communicates and validates itself without the need for human intervention, cutting deployment time from months to weeks or even days. We Deliver Fast OutcomesIndustry's #1 Time To Value. We accelerate your ROI and deliver positive outcomes to users faster than anyone else, thanks to how easy things work with our AI- and cloud-based platform.Delivered As A Service. Delivering everything from devices to apps to support, our as-a-service model allows you to add new use cases with a simple click. Gain agility and speed like never before.Outcome Driven. We deliver outcomes, not boxed equipment. From on-site installation to monitoring, all the way to service-level agreements, our approach is uniquely designed to ensure the outcomes you need. We Ensure Unmatched ScalabilityPriced for Scaling. We offer scalable pricing, regardless of your project size. Enabling our customers to create value cost-effectively is a key element of our success.A Platform for Scaling. Lower TCO, quicker adoption of new use cases, extensive cloud scalability, and future-proofing your IT investments are among the many reasons why Kontakt.io is right for you.Managed for Scaling. SOC-2 and HIPAA compliant, our platform integrates with your wireless and security infrastructure, allowing you to use your current IT network with confidence and uninterrupted functionality.
    $77k-116k yearly est. Auto-Apply 60d+ ago
  • office worker DATA ENTRY

    Remote Career 4.1company rating

    Binghamton, NY job

    we are looking to fill 5 pt positions 10-30 hrs per week mon-sun 10am-10pm to do everything to work within a detail oriented efficient workplace to help where help is needed able to lift 20-30 lb packages. might be neded to sort through new acquisitions, bring sorted acquisitions to correct dep for data entry. add product via excel spreadsheet into database. help with shipping. work for a company with a social agenda: save knowledge prevent hunger. we have very flex hours can fit most schedules. starting is $13.65 per hour with monthly review as your productivity improves so will your hourly pay rate. Resumes only via email only please direct deposit. weekly pay on Friday
    $13.7 hourly 60d+ ago
  • Chief Editor (Ad-Tech Experience Required)

    Pixalate 4.1company rating

    New York, NY job

    Chief Editor (Ad-Tech): Product technology blog and Data Research Employment Type: Full-Time Pixalate is an online trust and safety platform that protects businesses, consumers, and children from deceptive, fraudulent, and non-compliant mobile, CTV apps and websites. Our software and data have been used to unearth multiple high-profile criminal and illegal surveillance cases, including: Gizmodo: An iCloud Feature Is Enabling a $65 Million Scam, New Research Says Adweek: A 7-Figure Ad Fraud Scheme Running on Roku Underlines Murkiness of CTV Washington Post: Your kids' apps are spying on them Pro Publica: Porn, Piracy, Fraud: What Lurks Inside Google's Black Box Ad Empire ABC7 News: The State of Children's Privacy Online NBC News: How many apps are tracking your children Our team of lawyers, data scientists, engineers, economists, and researchers spans globally with presence in California, New York, Washington, DC, London, and Singapore. At Pixalate, we are building technology products for a trustworthy, clean, and safe supply chain for Connected TV and Mobile advertising. Our software has transformed how the advertising industry approaches quality and safety through our ratings, risk assessment, compliance, and fraud prevention technology. Overview Pixalate is hiring an editor-in-chief to lead our product innovation and data research for our corporate website and technology blog. We are looking for someone deeply familiar with the ad-technology landscape, passionate about cutting-edge data research and storytelling. Background in engineering or technical writing within a software/tech media company or publication is required. Pixalate blog is not a marketing tool but a widely read publication trusted by thousands of inventory quality professionals, developers, researchers, equity analysts, ad-tech insiders, and regulators. For over 10 years, we've published deep dives into detailed ad fraud reports, supply chain trends, and exposés that have become reference points across the ad-tech industry. Our goal is to educate, inspire, or meaningfully contribute to the broader ad-tech community for a safe and trustworthy environment. Key Responsibilities Define the editorial vision with the CEO, including innovating on content types, tone, structure, and website design for a highly technical and product-centered audience Deliver a regular cadence of high-quality content by line editing product announcements, collateral, press releases, and research reports. Own and drive the content calendar. Own and manage a Content Advisory Board, consisting of internal and external stakeholders. Be the final decision-maker on what gets published Collaborate with engineers, researchers, and product leadership to tell their stories Edit each submission for clarity, tone, and resonance with a technical audience Offer thoughtful, constructive feedback to authors Represent Pixalate at industry events, conferences, or panels Ghostwriting technical and policy thought leadership pieces Co-owning, innovating, and driving Pixalate's Social media strategy Assisting with new ad Fraud exposes Pitching stories to trade publications Qualifications Strong writing, copyediting, researching, and proofreading skills are a must. Experience as a journalist or editor at an ad tech-focused publication Background in engineering or technical writing within a software/tech media company or publication A strong portfolio of published work, especially technical or developer-focused content Experience in a digital newsroom, with a background in editing, writing, production, and product development. Ad-tech background Communication skills: Outstanding written and verbal communication skills, with the ability to clearly articulate ideas Benefits We focus on doing things differently and challenge each other to be the best we can be. Excellent benefits package, including medical, dental, and vision insurance Premiums 100% covered for employees and 50% covered for dependents Unlimited PTO 401k Monthly internet reimbursement Casual work environment Opportunity for advancement Fun annual team events Being part of a high performing team that wants to win and have fun doing it
    $55k-85k yearly est. Auto-Apply 60d+ ago
  • Business Operations - Support, Bridge

    Stripe 4.5company rating

    New York job

    Who we are About Bridge We're creating an entirely new payments platform, built with stablecoins, to simplify global money movement. Bridge enables faster, cheaper payments and borderless access to dollars via stablecoins. Through our APIs, businesses can send and receive funds across borders faster / cheaper vs. SWIFT and other fiat-only rails. Our virtual accounts enable international consumers and businesses to easily access, store and spend US dollars. Our payouts infrastructure enables platforms to disburse USD to anyone globally. We believe many trillions of dollars will move and settle through stablecoin payment rails. Bridge is pulling this future forward. We have a small team of people who have previously built financial infrastructure at some of the world's leading companies (Coinbase, Stripe, Square, Brex, Upstart, DoorDash, Airbnb) and each and every one of them chose Bridge because they fundamentally believe that stablecoins will be a critical piece of financial infrastructure that allows for the improvement of global money movement. What you'll do In this role, you'll be working directly with developers integrating Bridge APIs and helping them resolve their issues. You will take ownership of complex, technical user issues and work across teams, including Engineering and Product, to resolve them. A deep understanding of SQL and APIs will allow you to engage with these teams effectively, analyze data to inform decisions, and propose solutions that drive operational efficiency. As one of the foundational hires in the team, you'll have a big impact to grow the Developer Support operation and enhance various aspects such as capacity planning and forecasting, operational tools and systems, workflow optimization and automation, metrics and reporting, quality control, and more. Responsibilities Analyze and troubleshoot complex technical issues through direct user interaction (Slack), utilizing SQL to extract and interpret data, and leveraging your knowledge of API documentation. Develop product and platform expertise, working closely with Engineering, Product, and Operations teams to diagnose and resolve user issues. Strategically optimize and scale support processes to enhance efficiency and improve the overall user experience, incorporating data-driven insights and metrics. Lead continuous improvement initiatives aimed at hitting key performance metrics. Create and refine documentation to empower users to resolve issues via self-service, reducing dependency on support teams. Collaborate and advocate with Product and Engineering to proactively improve the platform based on user feedback, ensuring long-term product reliability. Lead cross-functional projects aimed at identifying inefficiencies in current processes and driving the implementation of long-term solutions. Constantly challenge the status quo and push for innovation in user support strategies and operational processes. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 4+ years of experience in a customer-facing product support role, with a focus on troubleshooting technical issues. SQL is preferred for data analysis and querying, with the ability to interpret datasets. Experience working with API's. Exceptional problem-solving skills, capable of diagnosing complex issues and driving them to resolution. Proven experience in stakeholder management, with the ability to influence cross-functional teams and drive progress. Experience in project management, particularly in optimizing processes, workflows, or support operations.
    $41k-56k yearly est. Auto-Apply 2d ago

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