The Culture At Best Buy

Information provided by the company
At Best Buy our mission is to leverage the unique talents and passions of our employees to inspire, delight, and enrich the lives our customers through technology and all its possibilities. If you have a passion and curiosity for what is possible and enjoy people, we invite you to join us on this mission.
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Our mission is to help people pursue their passions and enriches lives through technology. Thanks to our "Renew Blue" initiative, Best Buy has made incredible progress in the last five years, and we're just getting started.
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We believe that our company's success depends on the passion and creativity of our amazing employees. To create environments in which our people can fully thrive, we turn to our guiding behaviors: .
Be part of a team that puts people before all else and accounts for what comes next.
If you have a passion and curiosity for what is possible and enjoy people, we invite you to join us on this mission.

Best Buy Overview

Best Buy is a multinational retailer of technology and entertainment products and services offering consumer electronics and more. Its family of brands and partnerships includes brands such as Best Buy, Audiovisions, Future Shop, Geek Squad, Jiangsu Five Star, Magnolia Audio Video, Pacific Sales, and Cowboom. The company is comprised of over 155,000 employees, and they apply their talents to bring the benefits of its brands to the lives of its customers through retail locations, multiple call centers, and websites, in-home solutions, product delivery, and activities in its community. Best Buy's product portfolio includes consumer electronic video products such as televisions, digital cameras and accessories, digital camcorders, and DVD players; audio products comprising MP3 players, navigation products, home theater audio systems, and components; mobile electronics home office products comprising notebook and desktop computers, monitors, mobile phones and related subscription service commissions, hard drives, and networking equipment; entertainment software products such as video gaming hardware and software, DVDs, CDs, digital downloads, and computer software; and appliances, such as kitchen appliances, plumbing fixtures, snacks, and beverages. Best Buy provides its users with service contracts; extended warranties; product repair; broadband voice, data, and information technology services; and delivers and installs home theater, mobile audio, and appliances. In addition, the company engages in online retailing through BestBuy.com, BestBuy.ca, BestBuy.com.cn, espanol.BestBuy.com, and BestBuyMobile.com; CarphoneWarehouse.com; Five-Star.cn; FutureShop.ca; GeekSquad.com and GeekSquad.ca; MagnoliaAV.com; Napster.com; PacificSales.com; PhoneHouse.com; and Speakeasy.net. Best Buy was founded in 1966 and is headquartered in Litchfield, M.N. with additional offices in the United States, Canada, Mexico, China, and Europe.
The staff at Best Buy come from unusually diverse demographic backgrounds. The company is 33.6% female and 40.3% ethnic minorities. Despite its diversity in other areas, Best Buy employees are noticeably lacking in political diversity. It has an unusually high proportion of employees who are members of the Democratic Party, at 77.0%. Employees seem to enjoy working in an otherwise diverse workplace that is dominated by members of the Democratic Party. Best Buy has great employee retention with staff members usually staying with the company for 3.4 years. The average employee at Best Buy makes $39,946 per year, which is competitive for its industry and location. Some of its highest paying competitors, Office Depot, H. H. Gregg, and Staples, pay $38,984, $38,867, and $38,313, respectively.
Best Buy is an industry leader with 102,000 employees and an annual revenue of $43.6B that is headquartered in Minnesota.

The Organization’s Mission

Our formula is simple: we 're a growth company focused on better solving the unmet needs of our customers—and we rely on our employees to solve those puzzles. Thanks for stopping.

Perks of Working at Best Buy

They have a dedicated staff of system designers, project managers, engineers and installers. They are ready to turn your home entertainment dreams into a reality.

Industry

Retail

Revenue

$43.6B

Employees

102,000

Founded in

1966

Headquarters

Richfield, MN

Website

www.bestbuy.com

Organization Type

Public

Is This Your Company?

Best Buy Employee Reviews

Zippia Official Logo

3.0

Zippia UserDecember 2021

3.0

Zippia Official LogoZippia UserDecember 2021

What Do You Like About Working There?

The people.

What DON'T You Like About Working There?

Slow growth rate.

What Are Your Favorite Benefits/Perks?

Flexible hours.
Zippia Official Logo

4.0

Zippia UserSeptember 2021

4.0

Zippia Official LogoZippia UserSeptember 2021

What Do You Like About Working There?

Growth opportunity was available in many departments.

What DON'T You Like About Working There?

politics seemed to be a big contributor to management decisions.

What Are Your Favorite Benefits/Perks?

Tech access and information.
Zippia Official Logo

1.0

Zippia UserAugust 2021

1.0

Zippia Official LogoZippia UserAugust 2021

What Do You Like About Working There?

People

What DON'T You Like About Working There?

Schedules don’t make sense, company decisions don’t add up.

What Are Your Favorite Benefits/Perks?

Weekly paychecks
Zippia Official Logo

3.0

Zippia UserAugust 2021

3.0

Zippia Official LogoZippia UserAugust 2021

What Do You Like About Working There?

I liked that I learn the importance of professionalism.

What DON'T You Like About Working There?

There was no communication
Zippia Official Logo

4.0

Zippia UserJuly 2021

4.0

Zippia Official LogoZippia UserJuly 2021

What Do You Like About Working There?

I loved working in a fast paced environment

What DON'T You Like About Working There?

The treatment of employees

What Are Your Favorite Benefits/Perks?

Good pay
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The Team At Best Buy

  • Corie Barry (CEO)
  • James Wheeler (Founder)
  • Richard M. Schulze (Founder)
  • Whit Alexander (Chief Transformation Innovation & Membership Ofcr)
The Inside Scoop
Magnolia provides expert advice, impeccable service and the finest brands. At Magnolia, they are dedicated to providing 100% customer satisfaction. They offer offering premium audio, video and home automation solutions to their clients. You can check out their inspirational showroom environment and be inspired to improve your home or workplace.
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Best Buy Company Rankings

Best Buy is ranked #78 on the Best Retail Companies to Work For in America list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Best Buy Salaries

How much does Best Buy pay?
The national average salary for a Best Buy employee in the United States is $39,946 per year. Employees in the top 10 percent can make over $77,000 per year, while employees at the bottom 10 percent earn less than $20,000 per year.
9.0
Salary Score
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Average Employee Earnings

Best Buy Salaries By Job Title

The average employee at Best Buy earns a yearly salary of $39,946 per year, but different jobs can earn drastically different salaries. Some of the positions that earn high wages at Best Buy include Operations Manager, Office Lead, Team Leader, and Front End Lead. A typical Operations Manager salary at Best Buy is $110,861 per year. To get a better sense of the salaries at Best Buy, other roles such as Sales Associate and Cashier can be considered as well. For comparison, the title Sales Associate at Best Buy earns $29,105 per year.
Title
ascdesc
Average Salarydesc
Operations Manager
Salary Range97k - 126k$111k$110,861
Office Lead
Salary Range86k - 118k$101k$101,288
Team Leader
Salary Range58k - 118k$83k$83,424
Front End Lead
Salary Range60k - 93k$76k$75,601
Senior Operator
Salary Range49k - 84k$65k$64,572
Sales Consultant
Salary Range42k - 85k$61k$60,517
Operation Supervisor
Salary Range48k - 61k$55k$54,546
Assistant Manager
Salary Range42k - 67k$53k$53,487
Computer Technician
Salary Range37k - 47k$42k$41,958
Department Supervisor
Salary Range36k - 45k$41k$40,668
$26k
$126k

Jobs from similar companies

Best Buy Careers

On average, employees at Best Buy stay with the company for 3.4 years. Employees most commonly join Best Buy after leaving Walmart. When they leave Best Buy, they most frequently get their next job at AT&T.

Average Length of Employment

Top Employers Before Best Buy

Top Employers After Best Buy

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Best Buy Employee Demographics

9.6
Diversity Score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce.

Genders

Male

66.4 %

Female

33.6 %

Ethnicity

White

59.7 %

Hispanic or Latino

18.4 %

Black or African American

11.1 %

Foreign Languages Spoken

Spanish

69.3 %

French

5.0 %

German

3.2 %
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Best Buy Employees Education

Of the 102,000 employees at Best Buy, 10.9% attended DeVry University. Employees at Best Buy most frequently majored in Business, and most employees’ highest level of education is a Bachelors.

Schools

DeVry University

10.9 %

Miami Dade College

6.4 %

University of Houston

6.0 %

Majors

Business

23.8 %

Criminal Justice

8.2 %

Computer Science

7.3 %

Degrees

Bachelors

42.4 %

High School Diploma

26.1 %

Associate

22.0 %

Do you Work At Best Buy?

Help us make this company more transparent.

Best Buy Employee Political Affiliation

Best Buy employees are most likely to be members of the Democratic Party. The largest donation made to a political party by a Best Buy employee was by Richard Schulze. Richard Schulze donated $152,900 to the Republican Party.

Parties

Democratic Party

77.4 %
-

Republican Party

18.5 %
-

Minnesota Democratic–Farmer–Labor Party

3.2 %
-

Libertarian Party

1.0 %
-

Employee Political Donations

NameJob TitlePartyDonation
Richard SchulzeExecutiveRepublican Party$152,900
Bradbury AndersonChief Executive OfficerRepublican Party$82,600
Hubert JolyPresident/Chief Executive OfficerDemocratic Party$64,200
Laura BishopVice PresidentDemocratic Party$18,160
Anne PerriTreasurerRepublican Party$14,850
Keith NelsenAttorney GeneralRepublican Party$7,800
Suzan McGinnisDirector Of Front OfficeDemocratic Party$6,400
Paula PrahlSenior Vice PresidentDemocratic Party$5,800
Sohrab ShojanezhadTechnicianRepublican Party$5,750
Timothy PerriOwnerRepublican Party$5,700
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Best Buy Financial Performance

9.9
Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Revenue

> $1B

Founded in

1966

Organization type

Public

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Best Buy Subsidiaries

Subsidiaries to Best Buy include Family Focus, Critical Signal Technologies, and GreatCall. Employees at the parent company, Best Buy, earn $39,946. In comparison, the salaries at Family Focus, Critical Signal Technologies, and GreatCall are $50,478, $47,288, and $33,826.
Company
ascdesc
Average Salarydesc

Kindred Family Focus

Salary Range35k - 71k$50k$50,478

Critical Signal Technologies

Salary Range30k - 74k$47k$47,288
GreatCall
Salary Range25k - 44k$34k$33,826
$25k
$74k

Best Buy Competitors

Competitors of Best Buy include Office Depot, H. H. Gregg, and Staples. The average salaries at Office Depot rank the highest, with their employees earning an average salary of $38,984 per year. The salaries at H. H. Gregg average $38,867 per year, and the salaries at Staples come in at $38,313 per year.
Companydesc
Average Salarydesc
Office Depot
Salary Range26k - 57k$39k$38,984

H. H. Gregg

Salary Range26k - 56k$39k$38,867
Staples
Salary Range26k - 54k$38k$38,313
Target
Salary Range23k - 52k$36k$35,516
GreatCall
Salary Range25k - 44k$34k$33,826
L Brands
Salary Range23k - 47k$34k$33,631
Nordstrom
Salary Range23k - 47k$33k$33,114
J. C. Penney
Salary Range25k - 43k$33k$32,942
Dillard's
Salary Range23k - 45k$33k$32,636
Fry's Electronics
Salary Range26k - 39k$32k$32,254
$23k
$57k

Frequently Asked Questions about Best Buy

When was Best Buy founded?

Best Buy was founded in 1966.

How many Employees does Best Buy have?

Best Buy has 102,000 employees.

How much money does Best Buy make?

Best Buy generates $43.6B in revenue.

What industry is Best Buy in?

Best Buy is in the retail industry.

What is Best Buy's mission?

Best Buy's mission statement is "Our formula is simple: we 're a growth company focused on better solving the unmet needs of our customers—and we rely on our employees to solve those puzzles. Thanks for stopping."

What type of company is Best Buy?

Best Buy is a public company.

Who are Best Buy's competitors?

Best Buy competitors include Walmart, Fry's Electronics, J. C. Penney, Sears Holdings, Macy's, GreatCall, Lowe's, Nordstrom, The Home Depot, Office Depot, Staples, Kohl's, Dillard's, Burlington Stores, Target, Toys R Us, H. H. Gregg, Ross Stores, L Brands, CST Brands.

Who works at Best Buy?

Corie Barry (CEO)

James Wheeler (Founder)

Richard M. Schulze (Founder)

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Are You An Executive, HR Leader, Or Brand Manager At Best Buy?

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Best Buy FAQs

Does Best Buy drug test?

Yes, Best Buy does drug test for all positions. Best Buy conducts pre-employment drug tests regardless of the type of position you are applying for, and receiving a job offer hinges on whether or not you pass. Best Buy uses a standard lab urine test with results confirmed immediately.

Some Best Buy stores allow candidates to retake a pre-employment test within five working days if the original urine sample is positive. In this case, the retest may be at the expense of the candidate, unless the collector has doubts about the validity of the original test results.

Best Buy also conducts drug tests for current employees. While it does not have regular drug testing as a standard practice, it will perform drug tests with reasonable cause. This generally occurs if an employee arrives at work intoxicated, or in the event of an accident.

Failing a drug test can lead to Best Buy legally terminating your employment contract and/or preventing you from getting a promotion.

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Does Best Buy hire felons?

Yes, Best Buy does hire felons. For the most part, Best Buy does appear to hire felons if they are the best candidates for the job. And their convictions do not relate to the job under consideration.

It may vary depending on the Best Buy location because, in the end, it is ultimately up to the person doing the hiring. Best Buy does background checks before onboarding a new employee.

Every state is different, so if you have a felony, it may or may not show up on your record. Some felonies fall off your record, depending on your history. To know for sure, we recommend running your own background check.

In recent years, there have been efforts over the last few years to increase opportunities for those with a criminal record in the workplace. Background checks are dreaded by those with convictions. However, not every state treats them the same.

For the following states, the background checks only go back seven years:

  • California

  • Colorado

  • Kansas

  • Maryland

  • Massachusetts

  • Montana

  • Nevada

  • New Hampshire

  • New York

  • Texas

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How do you answer, "Why are you interested in working for Best Buy"?

You answer the question, "Why are you interested in working for Best Buy?" by describing your passion for technology and customer service. You should make a note of your desire to enrich lives through technology, in alignment with the company's values.

The best way to prepare for this question is to research Best Buy's mission statement, values, and company goals. For Best Buy, these are mostly focused on providing advanced technology to everyday people to enhance their lives.

Additionally, it is important to note company language about how it accomplishes its goals, i.e., with "the human touch." This balance between technology and human experience is what makes Best Buy unique.

The most important thing to do in this answer is to make sure it is personal to you. Take time and consider what truly draws you to the company and how that aligns with your background experience and future goals.

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How do you write a cover letter for a job at Best Buy?

You write a cover letter for a job at Best Buy by focusing on your enthusiasm and passion for technology and your expertise in whatever position you're applying to. For example, if it's a customer service position, then be sure to include skills and accomplishments related to that.

Your cover letter should be one page long and divided into three to four paragraphs. The first paragraph should focus on why you are applying for the position. Be sure to include attention-grabbing yet professional information.

Remember, a cover letter is not meant to repeat what is on your resume. Rather, it is a chance to show some insight into your character, sell your expertise, and display your interest (and hopefully passion) for the position and company that you are applying to.

Always try to refer to the requirements listed in the job description of the job you're applying for. Highlight your most relevant or exceptional qualifications to help employers see why you stand out from other candidates and why you are a perfect fit for the role.

For example:

Dear Sir or Madam:

I am very interested in pursuing the [INSERT POSITION/TITLE] vacancy at [INSERT COMPANY NAME]. I have enclosed my resume for your review, and I think you will find my skills and experience to be an ideal match for this position. To summarize, my qualifications are as follows:

-Sales: [BRIEFLY DESCRIBE YOUR BACKGROUND IN SALES]

-Stock/Inventory: [BRIEFLY DESCRIBE YOUR BACKGROUND]

-Customer Service: [BRIEFLY DESCRIBE YOUR CUSTOMER SERVICE EXPERIENCE AND PHILOSOPHY]

-Retail Service: [LIST YOUR PLACES OF EMPLOYMENT, HIGHLIGHTING YOUR SERVICE AND ENTHUSIASM FOR THE WORK]

I look forward to meeting with the Best Buy team to discuss my qualifications further. I am easily reached by e-mail at youremail@whatever.com and by phone at xxx-xxx-xxxx. Thank you in advance for your consideration, and I look forward to hearing from you.

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How old do you have to be to work at Best Buy?

You have to be at least 16 years old to work at Best Buy, but for certain positions, you need to be 18.

At 16 years old, you can work as:

  • Cashier

  • Sales Associate

  • Computer Technician

  • Musical Instrument Specialist

You have to be 18 to work in:

  • Customer Service

  • Asset Protection Specialist

  • Car Installer

  • Warehouse work

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What benefits does Best Buy offer?

Best Buy offers health coverage, paid time off, and retirement accounts to full-time employees. As a major company with over 100,000 employees, Best Buy recognizes the value of a supportive benefits program, and also offers some benefits to part-time and seasonal employees.

Best Buy offers typical health insurance plans through Blue Cross, as well as dental and vision insurance. Its health plans also include behavioral health coverage, wellness programs, maternity support and paid leave and mental health counseling and resources.

Additionally, Best Buy employees can take advantage of their employee discount for purchasing electronic equipment and other items from Best Buy stores. Best Buy employees also have opportunities to invest into a 401(k) retirement savings plan and the employee stock purchase plan.

Best Buy employees have access to a generous paid time off policy. Employees are able to earn time off starting at their date of hire, with increasing amounts based on their years of service, up to 28 days.

Employees also have paid holidays (New Year's Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day) and can get up to five days of paid bereavement time in the event of a family member's death.

Employees have access to a number of additional benefits that make up a well-rounded benefits package at Best Buy.

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What is the dress code at Best Buy?

The dress code at Best Buy is a uniform consisting of a collared blue Best Buy shirt and work-appropriate slacks. Best Buy's store employees are known for their blue shirts, which have been the standard dress code since 1989.

The original dress code paired the blue shirt with khaki pants; in 2013, this was changed to black pants (or skirts). The blue polo shirts can be worn tucked or untucked, but belts must be worn when shirts are tucked.

As of 2019, employees are allowed to wear blue jeans, so long as they are in good shape, with no rips, tears, or distressing. Best Buy employees can wear the shoes of their preference, as long as they are in good condition, with a closed toe and no heel.

The Geek Squad uniform is basically the same, except that the shirt is the black Geek Squad polo. Employees in the Geek Squad Agent role are required to wear white collared shirts, black ties, and dress pants.

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What is the hiring process at Best Buy?

The hiring process at Best Buy is a multiple-step process but can move as fast as three days to be hired. First, you fill out an online application via the Best Buy website. You have to select the job and store location you want to work.

After submitting your application, the recruiting team will evaluate your application. You will get a quick phone call where they will ask a couple of questions and then invite you to an interview if you are a good fit.

The in-person interview is the final step of the process. This is where you can really shine.

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Zippia gives an in-depth look into the details of Best Buy, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Best Buy. The employee data is based on information from people who have self-reported their past or current employments at Best Buy. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Best Buy. The data presented on this page does not represent the view of Best Buy and its employees or that of Zippia.

Best Buy may also be known as or be related to Best Buy, Best Buy Co Inc, Best Buy Co., Inc., Sound of Music (1966–1983) Best Buy Co. Superstores (1983–1984) Best Buy Superstores (1984–1989) and best buy geek squad.