Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.
As a Service Admin / Lead, you'll support Managers administratively, and mentor Partners on customer service and H-E-B culture. You may provide back-up support to Store Admin staff as well.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Do you have a:
HEART FOR PEOPLE... commitment to ensure your Customers and Partners come first?
HEAD FOR BUSINESS... skills to train your team to provide first-class customer service?
PASSION FOR RESULTS... ability to handle any kind of situation in a fast-paced environment?
We are looking for:
* experience in H-E-B Stores or in an administrative / clerical role
* advanced customer service skills
What is the work?
Store Lead Operations:
* May serve as backup to department manager; may help prepare work schedules
* Provides work direction and training to other Partners
* Directly supervises employees in the department
* Performs all duties of Service Lead
* Performs WGO walk to set up department in absence of Department Manager; observes / assesses conditions; reports to Manager and / or coaches Partners on the spot if necessary
Administration:
* Handles confidential or sensitive information
* Pro-actively seeks out opportunities to support / serve department Managers and Partners
* Monitors / corrects payroll system warnings; performs daily edits; prepares time and attendance documents; communicates time issues / requests to management
* Pulls / preps financial and operations reports (e.g., Shrink links, RTO, IPMs)
* Supports department recruiting; reviews / communicates staffing needs; requests / monitors job postings and background checks; schedules interviews; schedules and assists with onboarding
* Supports department scheduling; keys in / edits schedules and changes; may write schedules in Manager's absence
* Coordinates department coverage, including Checkers, Business Center, and Bookkeeping
* Maintains department communications / bulletin boards
* Coordinates Partner events, department meetings, training sessions, and special projects / activities
* Monitors department's supply inventory
* May order / distribute uniforms
* Supports / prepares Department Manager with documentation forms, scheduling, process deadlines
Mentoring / Training:
* Directs, trains Partners on policies / procedures
* Mentors Partners on customer service, and H-E-B culture and career opportunities
* May support department training program, which includes training exceptions / queries tracking, scheduling, policy and procedure change training, onboarding, and training-related communications
* Communicates Partner needs to Store Admin; may provide support related to Partner perks, benefits, open enrollment, etc.
What is your background?
* Minimum age 18 (mandatory)
* High school diploma or equivalent (associate's degree a plus)
* 1+ years of experience in retail / customer service experience and / or in clerical role (preferred)
* Completion of required company training
Do you have what it takes to be a fit as an H-E-B Service Admin Lead?
* Working knowledge of H-E-B guidelines, procedures, and Benefits
* Advanced customer service skills
* Strong planning, organization, and time-management skills
* Strong verbal / written communication and interpersonal skills
* Conflict resolution and influencing skills
* Decision-making skills
* PC skills, including use of MS Office applications and H-E-B systems
* Ability to handle confidential or sensitive information
* Ability to coach
* Ability to build relationships
* Ability to communicate with / speak effectively to customers and Partners at all levels
* Ability to manage multiple priorities and shift focus between tasks; adaptability
Can you...
* Function in a fast-paced, retail, office environment while performing detailed and precise tasks
* Sit or stand for extended periods
* Work rotating shifts
04-2019
$59k-94k yearly est. 12d ago
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Leave of Absence Administrator
Trader Joe's Company, Inc. 4.5
Monrovia, CA jobs
Who are we? Trader Joe's is your favorite neighborhood grocery store! With almost 600 stores nationwide (and growing), we are the place to be. Looking for something delicious and a friendly conversation? At Trader Joe's, you can find both. We love being your first and favorite place to shop.
What do we do?
Like shopping at Trader Joe's? Then, maybe you'll love working with us. We are looking for an experienced Leave of Absence Administrator who is searching to do what they'll love! Do you have experience in approving, updating, and monitoring leaves of absence and transitional duty activities? Do you love food? If so, read on! We may have the role of a lifetime for you!
Trader Joe's is unlike any place you've ever worked. Trust us on that. The qualified candidate has at least 1 year of in the area of leaves of absence, FMLA, ADA, and USERRA and is a raving fan of the Trader Joe's concept. A Bachelor's Degree is strongly preferred. This role is based in our office in Monrovia, CA and we have an in office expectation of 5 days a week.
The Leave of Absence Administrator is responsible for:
* Processing high volume daily leave activity from Trader Joe's leave management system, AbsenceSoft, and verify status updates in Trader Joe's HRIS system, Dayforce.
* Acting as the primary customer service representative for crew members and store leadership with leave questions.
* Assisting HR Generalists, the Benefits team, and the Safety team with researching leave cases.
* Interacting with AbsenceSoft and Dayforce support teams on issues related to system updates and system maintenance.
* Generating reports as requested.
* Conducting audits in AbsenceSoft and Dayforce for accurate case management.
The Leave of Absence Administrator has:
* Knowledge in the area of leaves of absence, FMLA, ADA, USERRA.
* Experience working with Excel, Word, Outlook, and leave management software.
* Great written and oral communication skills.
* Experience being detail-oriented and multi-tasking in a high-volume environment.
We want to hear from you!
We get a lot of resumes; so to help us get to know you better, please submit your resume and cover letter. When creating your cover letter, please answer these questions:
* What is your favorite Trader Joe's product and why?
* What makes you uniquely qualified for this position?
Trader Joe's is an equal opportunity employer and is committed to hiring a diverse Crew.
$55k-76k yearly est. 40d ago
Automotive Warranty/Service Admin
Capital Wilmington 3.6
Raleigh, NC jobs
Capital Ford of Raleigh is seeking a detail-oriented and organized Automotive Warranty/ServiceAdministrator to join our dynamic service department. This full-time position plays a vital role in ensuring smooth processing of warranty claims, invoice management, and cashiering support. If you thrive in a fast-paced dealership environment and enjoy administrative tasks, we'd love to hear from you.
What you'll be doing:
Accurately process and administrate warranty claims in compliance with manufacturer and dealership policies.
Book and reconcile service invoices efficiently and accurately.
Generate and manage Purchase Orders (POs) related to service and parts invoices.
Provide occasional cashiering support, including handling customer payments and balancing receipts.
Maintain accurate and organized records for all warranty and service-related documentation.
Communicate with service advisors, technicians, and manufacturers to ensure timely and proper claim submissions.
Support the service department with various administrative tasks as needed.
What we're looking for:
Previous automotive warranty or serviceadministration experience preferred.
Knowledge of dealership DMS systems (CDK, Reynolds & Reynolds, etc.) is a plus.
Strong attention to detail and organizational skills.
Ability to multitask in a fast-paced environment.
Proficient in Microsoft Office Suite (Excel, Word, Outlook).
Excellent communication and customer service skills.
What We Offer:
Competitive salary based on experience
Full-time schedule: Monday through Friday (40 hours/week)
Supportive team environment
Opportunity for growth within a well-established automotive group
Capital Ford of Raleigh is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local law.
$35k-53k yearly est. Auto-Apply 60d+ ago
Service Shop Administrator
North40 Outfitters 4.0
Great Falls, MT jobs
To tell the story of North 40 Outfitters is to tell a success story of the people of the Northwest. We do what we love, and love what we do because we're passionate. We're dedicated. We give it all we've got and then we get up in the morning and do it all over again. We're farmers and ranchers. We're barrel racers and river chasers. We're honest. We're helpful. And our families, our friends, and our communities are everything. This is us. This is who we are. It's what we do every day.
Our Values:
Embrace Authenticity
Encourage Transparency
Promote Learning
Build Trust
Earn Respect
Deliver Value
Serve Our Customers
Job Description
North 40 Outfitters is looking to hire a Part-Time Service Shop Administrator to join our team. We believe every team member plays an important role in our success, and we're looking for authentic, service-minded individuals who value teamwork and take pride in supporting a strong, community-focused business. As a Service Shop Administrator at North 40, you play a key role in supporting both of our Service Shops by ensuring accurate administrative processes, efficient workflow, and clear communication across sales, service, and parts.
In this role, you will process service and repair billing, manage parts orders, track warranty claims, maintain service records, and coordinate communication between customers, vendors, accounting, and internal teams. Your attention to detail and commitment to organization help the department operate smoothly while delivering an excellent customer experience.
This part-time position requires the ability to work in the Great Falls Service Shop for all scheduled shifts, Monday through Friday, between 8:00 a.m. and 5:00 p.m., with the flexibility to work occasional weekends or holidays based on business needs.
Qualifications
Willingness to share credit, work with others in a team environment, and define success collectively rather than individually
Ability to take initiative, embrace change, and learn new things
Drive to be dependable, and to perform well against the expectations of the role
Administration or support experience and strong attention to detail
Accurately process repair orders and service invoices, ensuring all parts and labor are billed prior to customer pickup
Maintain detailed records of service activity, warranties, and parts usage within internal systems and HubSpot
Organize and manage service-related documentation in compliance with company and vendor policies
Track departmental activity and assist with reporting for leadership as needed
Conduct and document monthly facility and safety inspections, supporting follow-up actions
Manage parts orders from placement through receipt, verifying accuracy and updating inventory records
Monitor parts usage, inventory levels, and cost allocation to support service and sales operations
Coordinate returns, exchanges, and vendor credits as necessary
Assist with inventory audits to ensure accuracy and minimize loss
Schedule equipment drop-offs, pickups, fleet services, and tire rotations, maintaining organized service calendars
Prepare parts and documentation in advance to support efficient service workflows
File, track, and manage warranty claims to ensure timely vendor resolution
Communicate with vendors regarding orders, shipping updates, discrepancies, and warranty issues
Process vendor invoices and partner with accounting to ensure accurate and timely payment
Provide professional customer support by responding to inquiries and sharing clear updates on service status, parts, and billing
Ability to perform essential job functions with or without reasonable accommodation, including prolonged sitting; repetitive hand and keyboard use; frequent reaching at waist level; occasional bending, twisting, squatting, kneeling, climbing, balancing, and lifting or carrying up to 55 pounds; operation of standard office equipment
Additional Information
BENEFITS & COMPENSATION
We offer a competitive wage, a rewarding work environment, and a phenomenal employee discount on all products North 40 sells.
North 40 Outfitters is proud to be an Equal Opportunity Employer.
$33k-42k yearly est. 1d ago
Service Administrator
Nihon Kohden Orange Med 4.5
Santa Ana, CA jobs
Job Purpose
The ServiceAdministrator provides clerical and administrative support to the Technical Service Department to ensure efficient handling of customer service activities, documentation, and communication. This position assists with service request processing, recordkeeping, data entry, and departmental reporting to support the company s after-sales service operations in compliance with medical device quality and regulatory standards.
Duties and Responsibilities
Administrative & Clerical Support
Perform daily administrative tasks including filing, data entry, document preparation, and correspondence.
Maintain and organize service records, repair logs, and customer files in accordance with quality system requirements (FDA, ISO 13485).
Assist in the preparation of service reports, forms, and department metrics.
Manage incoming emails and route requests appropriately and provide general information to customers and internal teams.
Assist with scheduling, training coordination, and departmental communications.
Help prepare materials and documentation for service training sessions or meetings.
Provide administrative support during internal and external audits.
Service Documentation & Tracking
Enter and track Return Material Authorizations (RMAs), service orders, and repair status updates.
Ensure all service and repair documentation is accurately maintained in the database.
Assist in compiling and distributing service performance data and customer feedback reports.
Support complaint documentation by gathering and organizing service-related information.
Shipping & Logistics Support
Prepare and process shipments for repaired products, parts, or loaner equipment.
Coordinate with warehouse or logistics personnel to ensure timely deliveries and returns.
Track incoming and outgoing service-related shipments and maintain shipment records.
Adheres to all company policies, procedures and business ethics codes.
Other duties as assigned.
Qualifications
Education and Experience
High school diploma or equivalent required; Associate degree preferred.
1 3 years of experience in an administrative, clerical, or customer service role preferably in a medical device, manufacturing, or technical service environment.
Experience with ERP or CRM systems (e.g., SAP, Salesforce) is a plus.
Skills & Abilities
Strong organizational skills with attention to accuracy and detail.
Clear and professional verbal and written communication skills
Strong document control and record-keeping skills.
Dependable and accountable with a strong sense of ownership over assigned tasks.
Strong interpersonal skills for working cross-functionally with technical, quality, and operations teams
Proficient in Microsoft Office Suite (Excel, Word, Outlook, Teams).
Compensation
The anticipated range for this position is $21.70 to $24.80 at an hourly rate. Actual placement within the range is dependent on multiple factors, including but not limited to skills, education, experience and location.
Working conditions
The ServiceAdministrator usually works in an office and manufacturing environment.
The ServiceAdministrator works a standard work week but may be required to work some weekends and evenings to fulfill duties.
Physical requirements
Must be able to type using the keyboard of a computer.
Must be able to talk, listen and speak clearly on the telephone.
Must be able to lift and carry up to 30 lbs.
$21.7-24.8 hourly 37d ago
Service Administrator
Nihon Kohden Orange Med 4.5
Santa Ana, CA jobs
Job Description
Job Purpose
The ServiceAdministrator provides clerical and administrative support to the Technical Service Department to ensure efficient handling of customer service activities, documentation, and communication. This position assists with service request processing, recordkeeping, data entry, and departmental reporting to support the company's after-sales service operations in compliance with medical device quality and regulatory standards.
Duties and Responsibilities
Administrative & Clerical Support
• Perform daily administrative tasks including filing, data entry, document preparation, and correspondence.
• Maintain and organize service records, repair logs, and customer files in accordance with quality system requirements (FDA, ISO 13485).
• Assist in the preparation of service reports, forms, and department metrics.
• Manage incoming emails and route requests appropriately and provide general information to customers and internal teams.
• Assist with scheduling, training coordination, and departmental communications.
• Help prepare materials and documentation for service training sessions or meetings.
• Provide administrative support during internal and external audits.
Service Documentation & Tracking
• Enter and track Return Material Authorizations (RMAs), service orders, and repair status updates.
• Ensure all service and repair documentation is accurately maintained in the database.
• Assist in compiling and distributing service performance data and customer feedback reports.
• Support complaint documentation by gathering and organizing service-related information.
Shipping & Logistics Support
• Prepare and process shipments for repaired products, parts, or loaner equipment.
• Coordinate with warehouse or logistics personnel to ensure timely deliveries and returns.
• Track incoming and outgoing service-related shipments and maintain shipment records.
• Adheres to all company policies, procedures and business ethics codes.
• Other duties as assigned.
Qualifications
Education and Experience
• High school diploma or equivalent required; Associate degree preferred.
• 1-3 years of experience in an administrative, clerical, or customer service role-preferably in a medical device, manufacturing, or technical service environment.
• Experience with ERP or CRM systems (e.g., SAP, Salesforce) is a plus.
Skills & Abilities
• Strong organizational skills with attention to accuracy and detail.
• Clear and professional verbal and written communication skills
• Strong document control and record-keeping skills.
• Dependable and accountable with a strong sense of ownership over assigned tasks.
• Strong interpersonal skills for working cross-functionally with technical, quality, and operations teams
• Proficient in Microsoft Office Suite (Excel, Word, Outlook, Teams).
Compensation
The anticipated range for this position is $21.70 to $24.80 at an hourly rate. Actual placement within the range is dependent on multiple factors, including but not limited to skills, education, experience and location.
Working conditions
• The ServiceAdministrator usually works in an office and manufacturing environment.
• The ServiceAdministrator works a standard work week but may be required to work some weekends and evenings to fulfill duties.
Physical requirements
• Must be able to type using the keyboard of a computer.
• Must be able to talk, listen and speak clearly on the telephone.
• Must be able to lift and carry up to 30 lbs.
$21.7-24.8 hourly 7d ago
Azure Services Administrator
Knack Solutions 4.2
Merrimack, NH jobs
***W2 only***
Azure ServicesAdministrator
Work Authorization: All Work Authorizations
Contract: 12+ months
Requirements:
Minimum of 2-3 years of Azure experience with 10+ years of IT experience
Must have Unix and Windows background.
Must have strong experience with all Azure cloud components including Storage Accounts, Azure Kubernetes Service (AKS), App Service Environment (ASE) at admin capacity.
Must have clear understanding of NSGs, Azure baseline security guidelines.
Azure certification (preferred)
Experience with Azure Synapse (preferred)
Experience with PowerBI (preferred)
Proven ability to work with large cross functional teams with good communication skills
Key Requirements:
Experience with the following Azure cloud components at admin capacity:
Storage Accounts
Azure Kubernetes Service (AKS)
App Service Environment (ASE)
$38k-68k yearly est. 60d+ ago
Associate Site Administrator
New York City, Ny 4.2
New York, NY jobs
* ONLY OPEN TO CURRENT FULL-TIME ANNUALLY PAID PARKS EMPLOYEES* Major Responsibilities * Under supervision, with latitude for independent initiative and judgment, responsible for the general management of the Parks Information Technology and Telecommunications (ITT) worksite.
* Troubleshoot, diagnose and resolve computer operations.
* Provide workstation support to desktop users.
* Conduct hardware and software installations.
* Respond to escalated requests for assistance in a timely manner.
* Perform follow-up on existing and closed work orders. When necessary, serve as a point of escalation to address customer concerns and prioritize workflow.
* Float to cover vacancies at other Site Administrator locations.
Work Location: Olmsted Center, Queens
How to Apply: Go to cityjobs.nyc.gov and search for Job ID# 766243.
All applicants must apply via cityjobs.nyc.gov. The City is no longer using ESS to accept applications.
* Current Employees please include your ERN on your cover letter and resume.
NOTE: All resumes must be received no later than the last day of the posting period. References will be required upon request.
nyc.gov/parks
MOVEMENT IN THE FACE OF CIVIL SERVICE LISTS IS PROHIBITED UNDER CIVIL SERVICE LAW.
For information about applying for Civil Service Exams go to: Civil Service Exams - Department of Citywide AdministrativeServices (nyc.gov)
IT SERVICE MANAGEMENT SPECIALI - 95713
Minimum Qualifications
1. A baccalaureate degree from an accredited college in computer science, engineering or a related field and four years of satisfactory full-time experience related to information technology service management, process management, operations;
2. A baccalaureate degree from an accredited college and eight years of satisfactory full-time experience related to information technology service management, process management, operations;
3. Education and/or experience which is equivalent to "1" or "2" above.
Preferred Skills
1. At least four years of experience in an ITT field capacity. 2. Strong communication skills. 3. Excellent communication, organizational and customer service skills. 4. Strong knowledge and understanding of Windows desktop OS, Outlook and Parks Programs. 5. Wiring knowledge (running and making CATS/6 patch cables) and a basic understanding of Ethernet hubs and switches. 6. Working knowledge of IP routing, DNS, DHCP, LDAP, and Active Directory. 7. Ability to effectively prioritize and execute tasks in a high-pressure environment. 8. Familiarity with the Parks network and applications. 9. Ability to work evenings and weekends when necessary. 10. A driver license valid in New York State.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at *****************************
Residency Requirement
This position is exempt from NYC residency requirements.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
$21k-32k yearly est. 5d ago
Service Admin
Roland MacHinery Co 3.6
Bridgeton, MO jobs
Roland Machinery Company is a family owned company established in 1958. Roland Machinery is one of the Mid-West's leading heavy equipment dealers representing more than twenty-five outstanding manufacturers of construction, municipal, industrial and forestry equipment; expanding across 5 states and 17 locations.
Responsibilities & Duties:
Service department H/R Resources and new hire document formulation, Injury reporting, MSHA & DOT reporting, and maintaining department MSDS records
Daily posting of hourly employee labor hours for each Technician to the respective work orders. Maintain weekly hourly employee spreadsheet for payroll
Assists Service Manager with administrative requirements of tracking all in and outbound equipment for timely reporting to corporate
Perform accurate work order data entry to include technician's labor hours, mileage, and any outside charges
Accept all service work order start-up requests and create work orders accordingly so parts and labor can be charged as needed. A daily report will be required to manage the work in process dictating which work orders can be prepared for invoicing
Service reporting screening and data entry of technical write-ups for each work order, analyzing all job data for accuracy relative to services performed which would be repair description, labor hours charged, travel time, parts utilized, parts freight charges, and any other costs applied to jobs to allow accurate invoicing
Perform parts expediting duties by staying in tune daily with work in process to ensure continuity in service labor scheduling relative to inbound part/component deliveries. Hence this position requires you're very aware of parts orders from the service department and in tune with ETA's and back order status reporting to assist the Service Manager in effectively maximizing the available man-power to meet and exceed customer expectations via enhancing customer's equipment "up-time"
Monitor all service department parts/component returns and core tagging for expediting credits to the respective work orders
Process the departments warranty write-ups relative to each manufacturer's policies and procedures and forward claims to the divisions Warranty Administrator for final submission. Each branch is responsible for its warranty recovery so monthly reporting and discussion help us maximize awareness and final recovery
Review all outside vendor invoicing relative to our service repairs and the service department assets such as building and service truck repairs
Monitor, order, and manage proper stock of the basic service department supplies, misc. truck supplies, RMC hard copy service documents, and Roland Machinery decals and data tags
Coordinate mandatory parts and service safety meetings with Service Manager. Forward signed roster and inspections to corporate
Branch phone answering and call routing as needed to include handling of walk-in customer traffic to ensure a professional atmosphere as we handle each customer call or walk-in with urgency and empathy
Manage service department's activity in the Service Managers absence
Qualifications & Skills:
High School diploma or G.E.D.
Previous related experience in the heavy equipment, heavy truck, or auto industry
Must have an insurable driving record
Excellent organizational and time management skills a must have
Solid verbal and written communication skills a must have
Must maintain a professional line of communication with the parts, service, and sales staff. Unconstructive informal negative communication OR sharing proprietary information with the group will be looked upon as insubordination.
Must possess the ability to set and keep priorities and professionally handle the stresses associated with dealing with a fast-paced competitive industry
Must have the ability to occasionally lift 75 pounds from floor to chest; reach and use the arms with a full range of motion in order to retrieve stocked parts
Maintains excellent work habits, provides excellent example, and presents a favorable business image towards customers served by the company and RMC staff
Benefits:
Full time regular employees are offered:
Comprehensive PPO health plan, & prescription coverage with non-tobacco discount
Flex spending account offered
Dental and vision
up to 4% 401K employer match, and a discretionary 2% annual profit-sharing contribution
Paid time off, with additional 8 paid holidays
Company Paid Life Insurance
Roland is an Equal Opportunity Employer (EOE) in accordance with Title 44, IL Administrative Code, Subpart C, Section 750.150
$35k-47k yearly est. Auto-Apply 45d ago
Service Admin
Roland MacHinery Co 3.6
Bridgeton, MO jobs
Roland Machinery Company is a family owned company established in 1958. Roland Machinery is one of the Mid-West's leading heavy equipment dealers representing more than twenty-five outstanding manufacturers of construction, municipal, industrial and forestry equipment; expanding across 5 states and 17 locations.
Responsibilities & Duties:
Service department H/R Resources and new hire document formulation, Injury reporting, MSHA & DOT reporting, and maintaining department MSDS records
Daily posting of hourly employee labor hours for each Technician to the respective work orders. Maintain weekly hourly employee spreadsheet for payroll
Assists Service Manager with administrative requirements of tracking all in and outbound equipment for timely reporting to corporate
Perform accurate work order data entry to include technician's labor hours, mileage, and any outside charges
Accept all service work order start-up requests and create work orders accordingly so parts and labor can be charged as needed. A daily report will be required to manage the work in process dictating which work orders can be prepared for invoicing
Service reporting screening and data entry of technical write-ups for each work order, analyzing all job data for accuracy relative to services performed which would be repair description, labor hours charged, travel time, parts utilized, parts freight charges, and any other costs applied to jobs to allow accurate invoicing
Perform parts expediting duties by staying in tune daily with work in process to ensure continuity in service labor scheduling relative to inbound part/component deliveries. Hence this position requires you're very aware of parts orders from the service department and in tune with ETA's and back order status reporting to assist the Service Manager in effectively maximizing the available man-power to meet and exceed customer expectations via enhancing customer's equipment "up-time"
Monitor all service department parts/component returns and core tagging for expediting credits to the respective work orders
Process the departments warranty write-ups relative to each manufacturer's policies and procedures and forward claims to the divisions Warranty Administrator for final submission. Each branch is responsible for its warranty recovery so monthly reporting and discussion help us maximize awareness and final recovery
Review all outside vendor invoicing relative to our service repairs and the service department assets such as building and service truck repairs
Monitor, order, and manage proper stock of the basic service department supplies, misc. truck supplies, RMC hard copy service documents, and Roland Machinery decals and data tags
Coordinate mandatory parts and service safety meetings with Service Manager. Forward signed roster and inspections to corporate
Branch phone answering and call routing as needed to include handling of walk-in customer traffic to ensure a professional atmosphere as we handle each customer call or walk-in with urgency and empathy
Manage service department's activity in the Service Managers absence
Qualifications & Skills:
High School diploma or G.E.D.
Previous related experience in the heavy equipment, heavy truck, or auto industry
Must have an insurable driving record
Excellent organizational and time management skills a must have
Solid verbal and written communication skills a must have
Must maintain a professional line of communication with the parts, service, and sales staff. Unconstructive informal negative communication OR sharing proprietary information with the group will be looked upon as insubordination.
Must possess the ability to set and keep priorities and professionally handle the stresses associated with dealing with a fast-paced competitive industry
Must have the ability to occasionally lift 75 pounds from floor to chest; reach and use the arms with a full range of motion in order to retrieve stocked parts
Maintains excellent work habits, provides excellent example, and presents a favorable business image towards customers served by the company and RMC staff
Benefits:
Full time regular employees are offered:
Comprehensive PPO health plan, & prescription coverage with non-tobacco discount
Flex spending account offered
Dental and vision
up to 4% 401K employer match, and a discretionary 2% annual profit-sharing contribution
Paid time off, with additional 8 paid holidays
Company Paid Life Insurance
Roland is an Equal Opportunity Employer (EOE) in accordance with Title 44, IL Administrative Code, Subpart C, Section 750.150
$35k-47k yearly est. Auto-Apply 43d ago
Service Admin
Roland MacHinery Co 3.6
Bridgeton, MO jobs
Job Description
Roland Machinery Company is a family owned company established in 1958. Roland Machinery is one of the Mid-West's leading heavy equipment dealers representing more than twenty-five outstanding manufacturers of construction, municipal, industrial and forestry equipment; expanding across 5 states and 17 locations.
Responsibilities & Duties:
Service department H/R Resources and new hire document formulation, Injury reporting, MSHA & DOT reporting, and maintaining department MSDS records
Daily posting of hourly employee labor hours for each Technician to the respective work orders. Maintain weekly hourly employee spreadsheet for payroll
Assists Service Manager with administrative requirements of tracking all in and outbound equipment for timely reporting to corporate
Perform accurate work order data entry to include technician's labor hours, mileage, and any outside charges
Accept all service work order start-up requests and create work orders accordingly so parts and labor can be charged as needed. A daily report will be required to manage the work in process dictating which work orders can be prepared for invoicing
Service reporting screening and data entry of technical write-ups for each work order, analyzing all job data for accuracy relative to services performed which would be repair description, labor hours charged, travel time, parts utilized, parts freight charges, and any other costs applied to jobs to allow accurate invoicing
Perform parts expediting duties by staying in tune daily with work in process to ensure continuity in service labor scheduling relative to inbound part/component deliveries. Hence this position requires you're very aware of parts orders from the service department and in tune with ETA's and back order status reporting to assist the Service Manager in effectively maximizing the available man-power to meet and exceed customer expectations via enhancing customer's equipment "up-time"
Monitor all service department parts/component returns and core tagging for expediting credits to the respective work orders
Process the departments warranty write-ups relative to each manufacturer's policies and procedures and forward claims to the divisions Warranty Administrator for final submission. Each branch is responsible for its warranty recovery so monthly reporting and discussion help us maximize awareness and final recovery
Review all outside vendor invoicing relative to our service repairs and the service department assets such as building and service truck repairs
Monitor, order, and manage proper stock of the basic service department supplies, misc. truck supplies, RMC hard copy service documents, and Roland Machinery decals and data tags
Coordinate mandatory parts and service safety meetings with Service Manager. Forward signed roster and inspections to corporate
Branch phone answering and call routing as needed to include handling of walk-in customer traffic to ensure a professional atmosphere as we handle each customer call or walk-in with urgency and empathy
Manage service department's activity in the Service Managers absence
Qualifications & Skills:
High School diploma or G.E.D.
Previous related experience in the heavy equipment, heavy truck, or auto industry
Must have an insurable driving record
Excellent organizational and time management skills a must have
Solid verbal and written communication skills a must have
Must maintain a professional line of communication with the parts, service, and sales staff. Unconstructive informal negative communication OR sharing proprietary information with the group will be looked upon as insubordination.
Must possess the ability to set and keep priorities and professionally handle the stresses associated with dealing with a fast-paced competitive industry
Must have the ability to occasionally lift 75 pounds from floor to chest; reach and use the arms with a full range of motion in order to retrieve stocked parts
Maintains excellent work habits, provides excellent example, and presents a favorable business image towards customers served by the company and RMC staff
Benefits:
Full time regular employees are offered:
Comprehensive PPO health plan, & prescription coverage with non-tobacco discount
Flex spending account offered
Dental and vision
up to 4% 401K employer match, and a discretionary 2% annual profit-sharing contribution
Paid time off, with additional 8 paid holidays
Company Paid Life Insurance
Roland is an Equal Opportunity Employer (EOE) in accordance with Title 44, IL Administrative Code, Subpart C, Section 750.150
$35k-47k yearly est. 15d ago
Executive Administrator
Sonoma Land Trust 3.8
Santa Rosa, CA jobs
Job Title: Executive Administrator
Reports to: Executive Director
Status: Full Time, Exempt (12 Month Limited Term)
Want to play your part in protecting our local communities from the impacts of climate change? Ready to roll up your sleeves to help achieve tangible results? Want to be part of a talented, deeply committed, and national award-winning conservation organization? Then please read on!
Sonoma Land Trust (SLT) is looking for someone with exceptional organization skills, discretion, and the ability to manage multiple priorities, in a fast-paced, mission-driven environment.
You are encouraged to apply if you:
Work independently, take initiative, and meet deadlines consistently.
Are able to foster strong collaborative relationships with co-workers, teams, board members, and partner organizations.
Have experience managing events involving leadership, board members, staff, or donors.
SLT serves a diverse audience with broad cultural heritages, socioeconomic backgrounds, genders, and orientations. We encourage applications from candidates who reflect and value the audiences and populations we serve.
Overview
The Executive Administrator is a vital contributor to the mission of Sonoma Land Trust. This role ensures the Executive Director can focus on strategic priorities by providing administrative, workflow, and project management support, especially in the areas of Board Liaison and Leadership Team management.
Primary Responsibilities
Executive Director Support
Manages executive office workflow through calendar management and tracking project milestones.
Optimizes the Executive Director's overall schedule and efficient use of their time.
Works closely with the Executive Director in running the administrative functions of the executive office.
Assists the Executive Director with special projects.
Maintains processes, resources, and tools for executive team efficiency and communication.
Participates in Major Gifts meetings.
Collaborates with the Philanthropy and Operations departments on logistical support of donor, board, and staff events and workshops.
Board Liaison
The Executive Administrator ensures that there is a timely flow of communication and follow-up on board activity and interactions.
Manages board engagement through coordination of board meetings, educational field trips, workshops, and celebrations.
Provides administrative support to the Board Affairs Committee including recruitment administration, onboarding new directors, maintaining the Board Manual and training materials, meeting participation, and follow-up.
Supports the Executive Director and the Director of Finance and Administration in coordinating statutory and legal documentation of board actions, including board packets, meeting minutes, agendas, resolutions, and governance documentation.
Under the direction of the Executive Director, assembles, reviews, and proofs board packets, written reports, and presentations.
Facilitates the board's work through the logistical coordination of scheduling, communications, and maintaining the Board Portal.
Qualifications
SLT encourages candidates with diverse backgrounds, experience, and transferrable skills to apply. A candidate's relevant experience should include a mix of the following:
A bachelor's degree OR equivalent experience demonstrating personal achievement.
A minimum of two years of demonstrated experience working with non-profit organizations, governmental agencies, or businesses, supporting complex projects.
Excellent organizational skills, proofreading skills, and attention to detail.
Outstanding written and verbal communication skills.
Demonstrated ability to work independently, take initiative, prioritize assignments, problem-solve, and meet deadlines.
Exceptional interpersonal skills, including the ability to exercise sound judgment, tact, and confidentiality.
Ability to foster strong collaborative relationships with co-workers, teams, board members, and partner organizations.
Thrives in a fast-paced environment.
Experience managing events involving leadership, board members, staff, or donors.
High proficiency in the Microsoft Office suite of applications (Word, Outlook, PowerPoint, Excel, Teams) and familiarity with the cloud-based applications Zoom, Box and DocuSign.
The ability to work flexible hours, including an occasional weekend or evening event.
A valid driver's license.
Schedule, Salary & Benefits
This position is full-time, 40 hours per week, exempt status. It is also a 12-month limited term position.
Salary starting at $86,000 commensurate with experience. Benefits include generous employer contributions to medical, dental and vision insurance plans. Employer contribution to retirement plan after 1 year of employment. Paid time off includes 15 paid holidays, paid vacation based on tenure and personal and parental leave in accordance with SLT policies and procedures.
This position is located at the Sonoma Land Trust office in Santa Rosa, California. Staff are working in a hybrid model. Some field work .
About Sonoma Land Trust
Sonoma Land Trust works in alliance with nature to conserve and restore the integrity of the land, with a focus on climate resiliency. The organization is also committed to ensuring more equitable
access to the outdoors. Since 1976, the non-profit Land Trust has protected over 60,000 acres of scenic, natural, agricultural and open land for future generations. Sonoma Land Trust is accredited by the Land Trust Accreditation Commission and was the recipient of the 2019 Land Trust Alliance Award of Excellence. For more information, please visit the Sonoma Land Trust website.
We are passionate about building and sustaining an inclusive and equitable working environment that is representative of the communities we serve. We know that having varied perspectives leads to better outcomes to solve the complex problems of conservation, climate change and environmental justice in Sonoma County.
And to best serve the people of our community, we are taking the actions outlined in our
Diversity, Equity and Inclusion (DEI) Plan.
To Apply
Please submit your application package through the BambooHR platform. Your application should include:
Resume
Cover letter
For priority consideration, please submit your application by January 9, 2025. If you have any issues or questions about the application or need an accommodation, please email: ****************************
Sonoma Land Trust is an Equal Opportunity Employer
We strive to create a diverse and inclusive organization and encourage applicants from all cultures, races, colors, religions, national or regional origins, sexes, ages, disability status, sexual orientations, gender identities, military or veteran status or other status protected by law.
$86k yearly 33d ago
Operations Admin
Honsador Lumber 3.5
Lihue, HI jobs
The Operations Admin role is responsible for coordinating all orders and ensuring all incoming and outgoing materials are recorded accurately and processed correctly. This position supports efficient production scheduling, inventory accuracy, and cross-location communication to meet operational and customer needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Coordinate and administer delivery schedules to maximize efficiency and throughput.
Invoice all orders accurately and timely.
Enter and update daily delivery schedules in ERP daily.
Ensure accuracy in order processing by receiving documentation timely and reconciling materials received against purchase orders.
Investigate and resolve inventory discrepancies and related issues.
Perform light physical duties including inbound and outbound load checks (POD vs. Actual) and document any damage or discrepancies.
Conduct scheduled cycle counts in accordance with the annual cycle count program.
Investigate, document, and process inventory adjustments related to damaged or unusable materials.
Ensure fleet requirements are maintained include registration, safety check, etc.
Support all functions of the Operations Department as needed.
Perform other administrative duties as assigned.
Requirements
25 years of experience coordinating production or operational orders.
Building materials industry knowledge preferred.
Strong attention to detail and accuracy.
Proficient in Microsoft Excel.
Proficient in 10-key data entry.
Minimum of 2 years of progressively responsible experience within a mid-size or larger organization.
High level of written and verbal communication skills.
Excellent organizational, prioritization, and time-management abilities.
We Offer
Competitive pay
Profit sharing
401(k) retirement plan
Vacation and sick leave
11 paid holidays
Medical, dental, prescription drug, and vision benefits
Compensation details: 24-27 Hourly Wage
PIfc3cbec6a40b-31181-39440258
$40k-50k yearly est. 8d ago
Collision Center Administrator
Red McCombs Ford 3.9
San Antonio, TX jobs
Full-time Description
In search of a flexible individual to join our collision center's administration team. We would like to find a empathic individual with strong organizational skills to join our fast-paced environment. Employee will be required to manage multiple phone lines in addition to customer and vendor traffic. The role will be forward facing with a strong work ethic and ability to multi-task a must! We would love to find a new team member that is bi/multi-lingual to support our awesome team. Those interested should be available for a 40 hour work week that will float in the hours of Monday - Friday 745-615 and every other Saturday from 9-1.
$36k-59k yearly est. 60d+ ago
Physical Security Operations Center Administrator I
Delhaize America 4.6
Salisbury, NC jobs
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Position Summary:
Monitor all Brands' retail locations to include approximately 2780 open and dark stores, 12 Distribution Centers and 7 corporate office facilities, for fire alarms, intrusion alarms, refrigeration alarms. Dispatch Police, Fire Department or company Asset Protection personnel as required. Support Brands with safe programming, safe overrides, and after-hours engineering/Maintenance issues as needed. Act as central information hub for natural and man-made disasters, after-hours calls and emergency situations. Complete reports and record actions taken during incidents reported to the Central Station. Effectively communicate and disseminate information to proper authorities and company personnel. Maintain U.L. certification and access control systems.
Applicants must be currently authorized to work in the United States on a full-time basis.
A Day in the Life:
* All Operators have a LEAD who is there to answer questions and assist as needed
Teamwork is a necessity as all Operators lean into each other to protect and support our brands from a Physical Security perspective.
* Safe and clean working environment in an advanced technological facility.
Principle Duties and Responsibilities:
* Utilize and maintain automated monitoring equipment for fire and intrusion alarm signals received from company owned buildings 24/7/365.
* Coordinate responses which involve on-call personnel, fire, and police, rescue, and government agencies in a timely fashion.
* Serve as central information hub for Brands for after-hours calls/situations and emergencies.
* Receive initial call and coordinate response to emergencies including robbery, bomb threats, evacuations, fire, hazardous materials release, and adverse weather conditions (Disaster Tracker).
* Respond to sensitive issues with strict confidentiality.
* Identify and communicate or resolve potential security and safety issues at corporate or retail locations.
* Update/enter PIN codes.
* Convey professionalism and positive attitude when interfacing with general public, associates, vendors, local/state/federal officials.
* Maintain key systems. Process orders, and make keys as needed for all facilities including Real Estate department properties.
* Remote training and assistance of store management for alarm systems.
* Direct calls, locate resources, and coordinate responses, inform/update/follow up as needed.
* Remotely program alarm panels.
* Coordinate service calls on all retail Loss Prevention related equipment (CCTV, alarm systems, safes, locking systems). Verify retail CCTV shots. Provide safe overrides and programming of key fobs.
Basic Qualifications:
* 1-2 Years experience in similar field (preferred)
* High School Diploma
* Professional Telephone manner
* Ability to analyze raw data and make decisions
* Aptitude to learn complex software/programs
* Ability to work Nights, Weekends, Holidays as needed
* Ability to multi-task and work well under stressful situations
* Able to pass drug and background screen
* Highly dependable
NC Salary Range: $19.00 - $28.50
Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.
#LI-SM1
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
$19-28.5 hourly 60d+ ago
NetSuite Administrator (PRIMELINE)
Alphabroder 4.4
Chicago, IL jobs
JOIN US AND "CREATE YOUR VISION" PRIME LINE - POWERED BY S&S ACTIVEWEAR Prime Line, the hard goods division of S&S, brings promotional product distributors top products in the best-selling categories. Backed by high achieving commercial groups, Prime Line is here to service every need a customer may have.
ABOUT US
S&S Activewear is a leading North American, tech enabled specialty distributor of imprintable apparel, including t shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation.
Our success has compounded since the Company's humble beginnings in 1988 as a regional t shirt distributor to a leading, multibillion dollar value-added distribution platform that drives market penetration for our suppliers while enabling growth, operations and fulfillment for a diverse range of customers across channels and business sizes.
Today, we continue to strive to be the apparel distributor of choice by inspiring and fostering growth for customers, employees and suppliers, anchored in our commitment to Lead with Respect, Never Settle, Own the Outcome, Win Together, and the belief that Innovation Powers Our Hustle. These values guide how we serve, how we collaborate and how we continuously improve, ensuring we deliver on our promise of service, deep relationships, innovation, continuous improvement and accountability.
ABOUT THE ROLE
We are seeking a skilled NetSuite Administrator to join our Software Engineering department. This role will be responsible for managing day-to-day NetSuite requests including troubleshooting systems currently integrated with NetSuite, new fields, workflows, troubleshooting user issues and collaborating with the team new project processes and integrations.
SCHEDULE
Monday-Friday, Exempt, Full-Time
Salary Range: $80,000.00 - $100,000.00
BENEFITS
We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0-90 days after hire and include Vacation, Personal, and Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You'll also enjoy discounts on brand‑name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one
WHAT YOU WILL DO
* Oversee the configuration and maintenance of the NetSuite ERP system, ensuring it operates efficiently and meets the organization's requirements.
* Tailor the NetSuite interface to fit specific business processes, including the ability to work closely with business teams to develop dashboards, searches, reports and workflows.
* Manage user and technical issues between integrated systems (i.e. MS, Tax System, Credit Card Processing system).
* Provide technical support to business users when needed.
* Identify, trouble shoot and resolve technical issues promptly.
* Work with various business teams to learn processes and help define, recommend and enforce those processes.
* Document processes, configurations, and best practices for internal knowledge sharing.
WHAT WE'RE LOOKING FOR
* 4+yearsfunctioning as a NetSuite Administrator
* Proficiency in supporting NetSuite including Sales Orders, Fulfillments, Inventory, AR, AP and Purchasing.
* Familiarity with warehouse and factory environments area plus.
* Experience in owning a support ticket queue with focus on metrics, Fresh Service experience a plus.
* Ability to extend NetSuite functionality using Suite Suite Flow and Suite Talk focus to mizations and integration purposes.
* Experience using Atlassian and Asana preferred.
Soft Skills & Methodologies
* Excellent problem-solving skills with the ability to analyze complex system issues and develop effective solutions.
* Strong critical thinking skills with the ability to balance strategic goals and immediate delivery needs.
* Effective communication skills a collaborative mindset to interact with stakeholders and business users.
* Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
* Familiarity with Agile/Scrum development methodologies.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen.
Working Environment
This job operates in a professional office environment. This role routinely involves standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be provided to enable people with disabilities to perform the essential functions.
Equal Opportunity Employer
S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
$80k-100k yearly 7d ago
Administrative Assistant Utility
Closets By Design Chicago North 4.1
Bartlett, IL jobs
Job DescriptionBenefits:
Competitive salary
Health insurance
-Phenomenal ability at Front Office Support Taking phone and internet leads and enter Leads Management system. Handle calls coming into the office and direct them to the appropriate individual.
Update Leads Management system with sales information from designer update report emails.
General administrative support for all Departments. Back up for Admin Assistant.
Assist with covering lunch breaks/ time off/ call ins. (for the front office)
General Filing
-Installation Support
Review upcoming Install
Send 10 day out install emails to clients
Make the next day customer install schedule phone calls.
Print out daily Installation Reports and prepare Installer Bags for the next day.
-Sales Support
Review incoming Sales report in Leads Management system
Review the sales are entered in the system, paperwork is scanned in all documents has been received from the designer and proper payments
-Looking for someone that has:
Fantastic customer service skills in person and over the phone
Proactive customer interaction managing appts
Management experience preferred
People skills/ Outgoing
Multitasker
Ability to overcome obstacles/ challenges
Excellent communication skills
Excel/Word
Outlook
QuickBooks a plus
Credit Card processing/handling
ADP / HR System Management a plus
$30k-40k yearly est. 23d ago
Administrator
Low Country 4.1
North Charleston, SC jobs
Definition:
A qualified Registered Nurse/HomeCare Administrator hired by the Regional Administrator, approved by the Director of Operations and Vice President, HomeCare and appointed by the Governing Body to administer, direct and coordinate the activities of the HomeCare agency.
Qualifications:
Administrators hired prior to January 13, 2018:
Is a licensed physician or Registered Nurse in the state where the agency is located, with at least 2 years supervisory or administrative experience in home health care or related health programs; or
Has training and experience in health serviceadministration and at least 1 year supervisory or administrative experience in home health care or related health care program.
Administrators hired on or after January 13, 2018:
Is a licensed physician or Registered Nurse or holds an undergraduate degree (Bachelor's or Associate's)
AND
Has experience in health serviceadministration, with at least 1 year of supervisory or administrative experience in home health care or a related health care program.
General:
Current, unencumbered professional license, if applicable;
Demonstrated ability to supervise, motivate, develop, and direct an efficient work team;
Excellent leadership, communication, organization, and critical thinking skills;
Commitment to excellence in patient care outcomes and satisfaction, partner satisfaction, effective operational and financial performance;
Current Driver's License, car insurance, and good driving record; and
Able to meet Background Screening requirements.
Specific Responsibilities:
Overall responsibility and authority for all day to day operations of the agency including administrative and leadership functions.
Plans, organizes, directs and evaluates operations to ensure the provision of adequate and appropriate care and services.
Is available during all operating hours (physically present at the agency or available by phone or other electronic means).
In his or her absence, has authorized, in writing, a pre-designated qualified person approved by the Governing Body (typically, the Clinical Manager) who must be available during any operating hours that the Administrator is not available and who assumes the same obligations and responsibilities as the Administrator.
Ensures that a qualified Clinical Manager is available during all operating hours.
Maintains a working knowledge of and ensures compliance to applicable federal, state, and local laws and regulations and NHC policies and procedures.
Ensures that the agency employs qualified personnel, including contributing to the development of personnel qualifications and policies.
Coordinates and approves recruitment, hiring and termination of personnel.
Hires, develops, directs and evaluates the Office Manager and Clinical Manager;
Ensures the appropriate orientation, on-going education, development, and evaluations for all agency staff, including contractual providers.
Oversees the growth, planning, delivery and evaluation of all home care services.
Establishes and maintains communication to facilitate proactive and effective collaboration to ensure the agency's success with:
The Governing Body,
Regional and Corporate staff,
The agency's leadership team(s) to coordinate and review the status of agency goals,
All agency staff (employed / contracted),
The community, and
Referral sources.
Coordinates activities of agency staff to prevent overlapping or duplication of functions, responsibilities, or supervision.
Performs other responsibilities which are required or assigned, to support the success of NHC HomeCare.
Conducts / coordinates monthly staff meetings.
Administers the agency's annual budget, for fiscal planning, budgeting, and management of operations in accordance with established parameters;
Assures efficient and effective management of human and material resources;
Ensures timely completion, maintenance and submission of required reports.
Analyzes and takes action on reports and recommendations of any authorized planning, regulatory or inspection agencies; internal reports; and CMS' quality reporting.
Models the company's ‘Better Way Promises' and Code of Conduct and Compliance Standards;
Serves as Compliance Liaison to assist the corporate Compliance Officer in carrying out his or her duties at the local level; responsible for taking steps to ensure that the compliance program is implemented and overseen;
Represents and promotes the agency to the community in a positive manner; provides education about the home health care industry and NHC HomeCare as indicated;
Oversees the appropriateness and readiness of the Emergency Preparedness Plan and serves as the Incident Commander during declared emergencies. Ensures proactive, on-going collaboration with local, state, tribal, regional and federal emergency management agencies.
Ensures the integration, evaluation and ongoing interventions to promote an effective Quality Assessment Performance Improvement Program, including
Facilitating/sitting on the QAPI Steering Committee;
Assuring accuracy of OASIS data collection;
Analyzing data, medical record review; and facilitating Performance Improvement Projects;
Overseeing completion of the annual evaluation of care provided by the agency;
Parent- Branch relationship, if applicable:
The parent HHA provides direct support and administrative control of its branches;
Reports all branch locations to the state survey agency at the time of the agency's request for initial certification, at each survey, and at the time the parent proposes to add or delete a branch;
Maintains open communication with branch Directors of Services;
Ensures that policies and procedures are implemented in the branches;
Determines how and when staff are shared between the parent and branch, particularly in the event of staffing shortfalls or leave coverage;
Assures the appropriate disposition of closed clinical records from the branch;
Assures that training requirements are met for branch staff;
Reviews and maintains contracts for services provided arrangement;
Retaining overall responsibility for the quality of services;
Holds regular parent-branch meetings to discuss issues such as productivity, program growth, referral sources, staffing levels, and policy/regulatory changes; maintain meeting minutes;
Reviews Personnel Requisitions for new hires for the branch;
Provides oversight of the agency-wide Quality Assurance Performance Improvement (QAPI steering committee and performance improvement projects (PIPs);
Attends branch staff meetings monthly with standardized agenda;
Contributes to the Performance Appraisal(s) of the Director(s) of Services, in collaboration with the Regional Administrator.
Receives and reviews complaints and events/incidents
All patients are given, in the patient education booklet, the Administrator's name and business contact information, as well as that of the Director of Services and the Clinical Manager, to facilitate reporting of complaints.
$27k-48k yearly est. 60d+ ago
Repair Shop Administrator
West Music Company 4.2
Des Moines, IA jobs
The Repair Administrator position holds a vital role in coordinating the flow of instrument repairs between customers and our Repair Technicians. This full time position will assist West Music in our mission of
“Encouraging people of all ages and abilities to: Play now. Play for life.”
by providing administrative support to Des Moines' instrument repair teams.
Essential Duties and Responsibilities include but are not limited to the following:
Provides Administrative support to the Des Moines repair team, including but not limited to, data entry, preparing merchandise, invoices, and communicating with schools and customers.
Correctly completes all paperwork necessary for repairs, and any other records required by the Repair departments.
Will directly communicate with customers (including school districts/band directors) via phone, email and written correspondence to:
Provide estimates for repair work and obtain approvals and payments for the work;
Will process payments or generate invoices for completed work
Coordinating instrument pick up after repairs are completed, and
Respond to questions regarding instruments in the repair shop
Process all invoices for repaired instruments
Will provide backup coverage for the Receptionist as needed.
May assist with projects from other departments as time allows.
Required Education, Experience & Qualifications:
Prior office, administrative, or customer work desired.
Key Competencies:
Service focused - uses effective listening skills, strong interpersonal and communication skills, strives to deliver great service to customers and co-workers at all times
Team player/Collaborative - people focused with the ability to develop effective working relationships with your co-workers and customers. You will be in an environment where the expectation is to ask for help when you need it, and to seek out opportunities to assist others in meeting the customer needs
No detail is too small - pays close attention to detail and accuracy, even when busy
Organized - has the ability to deal with multiple tasks at once and ensures everything gets done in a timely manner
Flexible - thrives in a fast-paced environment; doesn't get frustrated by priorities or work assignments changing; open to feedback
Self-motivated - a "can-do" attitude with a desire to take on an increasing level of responsibility
Requirements
Required Education, Experience & Qualifications:
Prior office, administrative, or customer work desired.
Key Competencies:
Service focused - uses effective listening skills, strong interpersonal and communication skills, strives to deliver great service to customers and co-workers at all times
Team player/Collaborative - people focused with the ability to develop effective working relationships with your co-workers and customers. You will be in an environment where the expectation is to ask for help when you need it, and to seek out opportunities to assist others in meeting the customer needs
No detail is too small - pays close attention to detail and accuracy, even when busy
Organized - has the ability to deal with multiple tasks at once and ensures everything gets done in a timely manner
Flexible - thrives in a fast-paced environment; doesn't get frustrated by priorities or work assignments changing; open to feedback
Self-motivated - a "can-do" attitude with a desire to take on an increasing level of responsibility
$29k-50k yearly est. 21d ago
Repair Shop Administrator
West Music Company 4.2
Coralville, IA jobs
Job DescriptionDescription:
The Repair Administrator position holds a vital role in coordinating the flow of instrument repairs between customers and our Repair Technicians. This full time position will assist West Music in our mission of
“Encouraging people of all ages and abilities to: Play now. Play for life.”
by providing administrative support to Des Moines' instrument repair teams.
Essential Duties and Responsibilities include but are not limited to the following:
Provides Administrative support to the Des Moines repair team, including but not limited to, data entry, preparing merchandise, invoices, and communicating with schools and customers.
Correctly completes all paperwork necessary for repairs, and any other records required by the Repair departments.
Will directly communicate with customers (including school districts/band directors) via phone, email and written correspondence to:
Provide estimates for repair work and obtain approvals and payments for the work;
Will process payments or generate invoices for completed work
Coordinating instrument pick up after repairs are completed, and
Respond to questions regarding instruments in the repair shop
Process all invoices for repaired instruments
Will provide backup coverage for the Receptionist as needed.
May assist with projects from other departments as time allows.
Required Education, Experience & Qualifications:
Prior office, administrative, or customer work desired.
Key Competencies:
Service focused - uses effective listening skills, strong interpersonal and communication skills, strives to deliver great service to customers and co-workers at all times
Team player/Collaborative - people focused with the ability to develop effective working relationships with your co-workers and customers. You will be in an environment where the expectation is to ask for help when you need it, and to seek out opportunities to assist others in meeting the customer needs
No detail is too small - pays close attention to detail and accuracy, even when busy
Organized - has the ability to deal with multiple tasks at once and ensures everything gets done in a timely manner
Flexible - thrives in a fast-paced environment; doesn't get frustrated by priorities or work assignments changing; open to feedback
Self-motivated - a "can-do" attitude with a desire to take on an increasing level of responsibility
Requirements:
Required Education, Experience & Qualifications:
Prior office, administrative, or customer work desired.
Key Competencies:
Service focused - uses effective listening skills, strong interpersonal and communication skills, strives to deliver great service to customers and co-workers at all times
Team player/Collaborative - people focused with the ability to develop effective working relationships with your co-workers and customers. You will be in an environment where the expectation is to ask for help when you need it, and to seek out opportunities to assist others in meeting the customer needs
No detail is too small - pays close attention to detail and accuracy, even when busy
Organized - has the ability to deal with multiple tasks at once and ensures everything gets done in a timely manner
Flexible - thrives in a fast-paced environment; doesn't get frustrated by priorities or work assignments changing; open to feedback
Self-motivated - a "can-do" attitude with a desire to take on an increasing level of responsibility