What does a Pacific Sales Customer Service Specialist do?
This role is responsible for ensuring, fast, friendly, and accurate processing for all Pacific Sales customer transactions. The primary responsibilities of a Customer Service Specialist are to provide an excellent customer experience and the accurate processing of customer transactions, which include new orders, returns and exchanges, releases & following the 5 steps of the sale. This role is also responsible for supporting the sales floor in customer follow up, which may include scheduling deliveries, checking on purchase orders or doing a stock check. The Customer Service Specialist is also responsible for supporting the Inventory processes, which may include warehouse functions such as unaccounted research, receiving, shipping and will calls. This role keeps the Customer Service work center well organized by creating solutions to organizational challenges, they are also responsible for selling Accessories and General Service contracts to customers during review of sales order.
As a Pacific Sales Customer Service Specialist, you will:
Process transactions such as new orders, returns & exchanges, releases, etc. in a timely and efficient manner
Following sales steps n order to offer each customer the complete solution (Accessories and General Service Contracts) to their purchase.
Support the Sales Specialists through customer follow up, scheduling deliveries, reconciling purchase orders, stock checks.
Answer incoming calls, prepare shipping invoices
Complete Report reconciliation such as calling report, etc. and daily deposit entry
Maintain ongoing organization of the Customer Service work center
Assist Inventory processes such as various report reconciliation (unaccounted research report) receiving product, shipping product or customer will calls.
What are the Professional Requirements of a Pacific Sales Customer Service Specialist?
Basic Qualifications:
High School Diploma or equivalent
1 year customer service or other retail sales experience
Preferred Qualifications:
Associate degree or above in Business Management or related field
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
$35k-41k yearly est. 7d ago
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Distribution Operations Manager - Compton, CA
Best Buy 4.6
Best Buy job in Los Angeles, CA
The Distribution Operations Manager is responsible for leading the daily operations of multiple departments within a Delivery Distribution Center (DDC) for our 1st shift. This manager provides leadership and development to building supervisors. They ensure all performance, safety and quality policies and procedures are meeting Best Buy's high standards. This person actively leads and participates in long and short-term planning for the center. They are responsible for maintaining an efficient operation and processing improvements to ensure operational goals and P&L budgets are met. They have direct responsibility for creating and managing an environment of openness and trust for all employees. They create a collaborative environment by building relationships between various departments to meet business goals. Additionally, they assist in operating the facility in the building leader's absence. This role will report to the Distribution Center building leader.
Responsibilities:
Provides tactical direction and leadership to a large operations staff including supervisors within a delivery distribution center (DDC).
Ensures all performance, safety and quality policies/procedures are met for various departments through effective performance management programs.
Supports in solving problems and seeking process and system improvements.
Utilizes people, tools, space and equipment effectively to meet required levels of service for internal and external customers.
Hires, develops, coaches and advises Best Buy leaders to support and lead employees by living and demonstrating Best Buy's values and leadership expectations.
Manages the performance of third party vendors, including transportation and/or home delivery to uphold accountability for internal and external customers.
Maintains effective and ongoing partnerships with customers both internally and externally by providing feedback and guidance in support of the overall customer service mission.
Identifies operational improvement opportunities. Partners with corporate supply chain teams to lead projects focused on improvement initiatives.
Basic Qualifications:
5+ years of demonstrated experience in leading teams and managing supervisors in the areas of business, military or related fields.
4+ years of logistics, operational, warehouse, inventory and customer service experience
Preferred Qualifications:
Associate or Bachelor's degree
2+ years of Warehouse Management Systems experience
5+ years of Distribution experience
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
$113k-138k yearly est. 2d ago
Cart Attendant
Wal-Mart 4.6
Thousand Oaks, CA job
You play a major role in how our customers feel when they leave the store. You might be the first, last, and sometimes only associate a customer interacts with. That's why it's so important to smile, greet, and thank every customer. You are an ambassador of Walmart.
The pace can be intense, especially in the evenings, weekends, and holiday seasons. There are times when you must juggle several tasks in a short amount of time while helping customers: scan items, explain a price, bag items properly, count cash back, and keep your area clean--you get the idea!
It takes a special person who is positive, can multi-task and has a passion for customer service and helping others.At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ************************************ Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.
* The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation includes annual or quarterly performance incentives.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
$31k-38k yearly est. 3d ago
Cafe Associate
Wal-Mart 4.6
Oxnard, CA job
What you'll do... Be a Team Member: Maintains up-to date knowledge of product specifications related to prepared food merchandise; collaborating with cross functional teams and helping educate other associates on tools, tasks and resources; communicating effectively with the members of the team; and being flexible to the needs of the business to work in other areas. Be an Expert: Prepares food according to item specifications; understanding and planning the future productions and mass productions; preparing for seasonality; adhering to food safety standards, sanitation guidelines, cold chain compliance, inventory management; operating, maintaining, and sanitizing equipment; and demonstrating an understanding of product and layout execution. Be a Techie: Leverages digital tools to drive sales, improve the shopping experience, and elevate associate engagement; utilizing hand held technology to make immediate business decisions related to production, ordering merchandise, receiving club pick up orders, training, and product quality with the member in mind; adapting to new tools and encouraging others to use them. Be an Owner: Drives the performance of the area; stocking and rotating merchandise; ensuring quality and date control standards; eliminating waste; providing member service by acknowledging the member and identifying member's needs; assisting members with purchasing decisions; payment types; locating merchandise; and resolving member issues and concerns. Be a Talent Ambassador: Being a brand advocate; developing, influencing and inspiring others for working in a style that is respectful, supportive and team oriented; understanding the roadblocks and assisting in training them. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices. Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. At Sam's Club, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet! - Health benefits include medical, vision and dental coverage - Financial benefits include 401(k), stock purchase and company-paid life insurance - Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see ********************************
* Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see *********************** The hourly wage range for this position is $17.00 to $24.00*
* The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional Compensation Includes Annual Or Quarterly Performance Incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications:
I acknowledge that the position for which I am applying requires me to successfully complete all job required trainings and assessments within a prescribed time period if I receive the position.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Food Safety Certification., Food Service
Food Handler Certification (Food Safety) - Certification
Primary Location...
2401 N Rose Ave, Oxnard, CA 93036-0602, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
$17-24 hourly 19d ago
Kitchen Designer
Home Depot 4.6
Los Angeles, CA job
Kitchen Designers at The Home Depot help customers turn their kitchen and bath dreams into reality. Kitchen Designers greet and engage customers, listen to their needs, and guide them through the design process-offering "good, better, best" options, samples to take home, and expert advice on products, services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're DIYers or working with professionals. Kitchen Designers advocate for customers by highlighting current promotions, financing options, and the advantages of choosing Home Depot over competitors. Kitchen Designers also ensure the showroom is clean, organized, and well-stocked, creating a welcoming and safe shopping environment. Throughout each project, Kitchen Designers follow up on project statuses, address questions, and guide customers every step of the way.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $23.00
$77k-122k yearly est. 18d ago
Retail Leadership Training Program - Santa Anita
Nordstrom Inc. 4.5
Arcadia, CA job
Program at a Glance * Dates: March 23 - May 15, 2026 * Rate: $21.00 * Post-Training Placement: After successful completion, trainees will be placed as Assistant Department Managers at Nordstrom or Nordstrom Rack stores within 20 miles of the training store.
About the Program
The Nordstrom Retail Leadership Training Program (RLTP) is an accelerated program designed to prepare future retail leaders. You'll learn management essentials, gain hands-on selling experience, and rotate through a Nordstrom Rack store to understand operations in a fast-paced environment.
What You'll Do
* Drive sales every day. Selling is a key part of this role - building customer relationships and delivering legendary service is essential to your success.
* Lead and motivate teams while delivering exceptional customer service.
* Embody Nordstrom's core values by bringing your authentic self to work. Create a welcoming, inclusive environment and embrace diversity as you lead and support your team.
* Learn merchandising, goal setting, and operational standards.
* Network with leaders and peers across Nordstrom and Nordstrom Rack.
* Participate fully in all training sessions and store rotations.
You own this if you have….
* 1+ year retail experience (preferred).
* Strong communication skills and a passion for leadership.
* Ability to work evenings and weekends.
* Flexibility to work at multiple locations and willingness to accept placement within 20 miles of the training store.
* Availability for the duration of the program and ability to provide your own transportation for the 2-week Rack rotation.
* Comfortable with selling and excited to meet and exceed sales goals.
What's Next?
* Interviews: January - Mid-February
* Program runs: March 23 - May 15 (through May 1 for current Nordstrom employees)
Upon successful completion, you'll be eligible for an Assistant Department Manager role at a Nordstrom or Nordstrom Rack within 20 miles of the training store. Permanent placement at the training store is not guaranteed.
We've got you covered…
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
* Medical/Vision, Dental, Retirement and Paid Time Away
* Life Insurance and Disability
* Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ******************
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.
2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Applications are accepted on an ongoing basis.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$19.60 - $19.60 Hourly
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: ************************************************************************
At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men's Fragrance sales roles typically receive is 3%.
$19.6-19.6 hourly Auto-Apply 12d ago
Retail Loss Prevention Lead
Dick's Sporting Goods 4.3
Palmdale, CA job
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!
OVERVIEW:
ROLE RESPONSIBILITIES:
The Loss Prevention Lead serves primarily to mitigate and reduce losses through the deterrence of external theft and the execution of key operational programs. The LP Lead will model customer engagement behaviors to detect and deter shoplifters and provide service to all customers. LP Lead will also act in compliance with the Company policy “Engaging Law Enforcement” when all attempts at service do not deter theft. Assists in monitoring store compliance with policies related to safety, operational controls and Merchandise Expose Standards (MES) execution. LP Lead may also assist in external/internal investigations, as well as promoting store awareness around addressing theft and operational controls.
Internal and External Theft Deterrence and Awareness
Monitors customer and teammate traffic in the store for potential theft activity while following Company standards of dress code, addressing concerning behaviors typically attributed to shoplifting activity or internal theft.
Completes detailed and accurate incident reports in LPMS for all recoveries, shoplifting events, and grab & go activity. Follows-up with local authorities for after the fact external case resolution and prosecution.
Create an inclusive in store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
Requires 100% ability to walk sales floor, stockrooms and office areas during duration of shift.
Ability to deescalate incidents involving confrontation by Athletes exhibiting concerning behavior.
Management of Loss Prevention Programs
Support, promote and actively demonstrate company values related to customer engagement.
Provide ad hoc support for the general needs of the business as necessary.
Participates in Shrink Coach meetings, new hire orientation and conduct frequent training sessions with store teammates.
May assist store Shrink Coach with execution of Shrink Business Plan on a limited basis.
Conducts MES sweeps, fitting room checks and safety standards when athlete traffic is slow.
Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
TEAMMATE TRAITS:
Our Leadership Competencies set the bar of what great people leaders look like. They define the behaviors of leaders that can drive the business and build great talent. Here are the competencies we expect from our Store leaders:
Ensures Accountability
Customer-Focus
Collaborative
Instills Trust
Decision-Quality/Decision-Making Abilities
Action-Oriented
Engagement Driver
Talent Developer
Effective Team Building Skills
Plans & Aligns
QUALIFICATIONS:
1- 3 years of prior LP or educational experience in Loss Prevention preferred
VIRTUAL REQUIREMENTS:
At DICK'S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.
To ensure a smooth and secure experience, please note the following:
Cameras must be on during all virtual interviews.
AI tools are not permitted to be used by the candidate during any part of the interview process.
Offers are contingent upon a satisfactory background check which may include ID verification.
If you have any questions or need accommodations, we're here to help. Thanks for helping us keep the process fair and secure for everyone!
Targeted Pay Range: $19.50 - $28.50. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit *********************************
$19.5-28.5 hourly Auto-Apply 60d+ ago
Supervisor, Customer Service - Pac Sales
Best Buy 4.6
Best Buy job in Burbank, CA
The Supervisor, Customer Service - Pac Sales is responsible for all aspects of the front counter operations at an individual store level. This includes cash handling, daily paperwork, Alerts and Qs management and support of the open order reports for both Unidata and OMS. Also provides support for Safety and security for the entire store.
This role will assist the manager in hiring; coaching, developing, training, and performance management the customer service and inventory teams. They will ensure all areas of responsibility are performed efficiently and effectively while driving NPS, social media ratings and enabling a world class employee and customer experience.
Responsibilities include:
Ensures accurate cash handling, safe counts and reconciliations as all are required for all paperwork associated with cash handling to be accurate and completed daily
Ensures self and all team members provide expert customer service thru initial greetings, efficient processing of all customer transactions in both Unidata and OMS systems and POS. Manages escalated customer service issues, if applicable
Offers complete solution to all customers at time of POS transactions which includes GSP, financing, BBY credit apps and accessories, if applicable
Manages Alerts and Qs daily to ensure no customer disappoints
Manages and monitors all customer returns and exchanges and adheres to all policies and procedures for accurate processing of these transactions.
Responsible for driving NPS, Yelp and Google reviews associated to checkout and the customer service area of the store
Ensures accurate record keeping and documentation standards are maintained for all front counter operations including daily paperwork and supports the open order reports for both Unidata and OMS when applicable
Ensures front counter area is clean and organized and free of clutter and follows visual merchandising standards
Aids in research of inventory discrepancies and identifies missing product in partnership with the inventory specialists
Ensures proper training of all employees; assess skills and knowledge of each team member; tailor training to specific needs of the learner; create individual learning and development plans/processes to ensure that each employee is able to contribute fully
Prepare for and conducts team meetings, trainings & other special events. Communicates weekly, daily and store goals to staff in a clear, accurate, and timely manner
Basic Qualifications:
1+ yrs Management or Supervisory experience
1+ yrs Sales or Customer Service experience
Preferred Qualifications:
1+ Yrs Retail experience
1+ Yrs Appliance or Luxury Products experience
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
$38k-43k yearly est. 1d ago
Retail Experience Supervisor
Best Buy 4.6
Best Buy job in Los Angeles, CA
As a Retail Experience Supervisor, you'll use your leadership skills to inspire employees to deliver great customer experiences. To accomplish this, you'll focus on providing positive employee experiences, skill development and performance management. You'll compare store performance against company goals and lead your team to drive growth or improve results.
What you'll do
Maintain positive customer and employee experiences
Drive localized customer and employee and share trend with other store leaders
Provide positive experiences, skill development and performance management
Lead efforts to maximize positive results or course-correct when needed
Basic qualifications
One year of leadership experience
Previous experience in sales, customer service or related fields
Ability to work successfully as part of a team
Ability to work a flexible schedule, including holidays, nights and weekends
Preferred qualifications
One year of consumer electronics industry experience
Prior experience setting retail sales goals
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
$30k-33k yearly est. 4d ago
Geek Squad Advanced Repair Technician
Best Buy 4.6
Best Buy job in Simi Valley, CA
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent customer experiences by listening to their needs and partnering with other Geek Squad Agents. You'll perform repairs by troubleshooting and following our procedures. If you're passionate about technology and ready to leverage your technical abilities to help customers get the most out of their tech, this might be the perfect role for you.
What you'll do
Perform diagnostic discoveries, make recommendations, repair devices and help customers both in-person and over the phone
Establish and maintain consistent rhythms for timely follow-up and ensure expectations are met or exceeded
Partner with other team members to maintain consistent and accurate documentation of customer requests and repairs
Ensure all repair tasks are completed in a timely manner and partner with leaders when issues arise
Maintain knowledge, skillsets and certifications through training courses
Basic qualifications
6 months of experience diagnosing, troubleshooting or repairing technology products
Experience actively using and learning about consumer electronics
Ability to work a flexible schedule including holidays, nights and weekends
Preferred qualifications
Strong ability to prioritize and multi-task in a fast-paced environment
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
$40k-50k yearly est. 6d ago
Waiter/Waitress - Restaurant, Part Time - Century City
Macy's 4.5
Los Angeles, CA job
Day-1 Medical, Dental, Vision Benefits for eligible colleagues
Competitive Pay
Paid Time Off
Flexible Holiday Time-Off & Flexible Scheduling
Instant access to earned wages with
PayActiv
Enhanced benefits: pet, home & auto insurance & more
401(k) plan options available
Bonus earning opportunities
Growth potential opportunities
Employee Discount at Bloomingdale's & Macy's Stores
About:
Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.
Job Overview:
A Bloomingdale's Server is an essential part of the customer experience and help to deliver our mission of being like no other store in the world. Whether a customer is grabbing our world famous frozen yogurt or meeting a friend for a sit down meal, we rely on our restaurant team to deliver an exciting experience through stellar service, knowledge of menu selections and awareness of store happenings. At Bloomingdale's, our restaurants offer style in the form of creative culinary dishes and a wait staff that ensures your dining experience is like no other.
Essential Functions:
Provide excellent service to ensure customer satisfaction
Present menu and provide detailed information when asked (e.g. about portions, ingredients or food allergies)
Understand typical “Coursing” as well as the it's link to upselling
Take accurate food and drinks orders, using ordering system
Ability to work in a fast-paced environment, handle multiple priorities and learn new procedure
Qualifications and Competencies:
High School Diploma or equivalent required
Effectively communicate and present information in one-on-one and small group situations to customers
Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
Physical Requirements:
Position requires prolonged periods of standing/walking around store or department
May involve reaching, crouching, kneeling and stooping
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Frequently lift/move up to 25lbs
FOODS00
$29k-34k yearly est. Auto-Apply 60d+ ago
Retail Experience Manager - Culver City Westfield Mall CA
Best Buy 4.6
Best Buy job in Culver City, CA
As the Retail Experience Manager, you'll assume the day-to-day leadership duties of your home store or group of stores to ensure employees are deployed efficiently and deliver excellent customer experiences. You'll drive localized customer and employee engagement strategies throughout your assigned store or stores within your designated micro-market (local surrounding stores). In addition, you'll be responsible for driving employee development and performance management.
What you'll do
Enable and empower employees to drive world-class customer experiences
Drive employee experience strategy across the micro-market to drive seamless customer experiences
Analyze performance indicators against business strategies and lead your team to facilitate growth or improve results
Lead efforts to maximize results or provide course correction as needed
Help drive sales and operational success within an assigned home location or across the micro-market as needed
Basic qualifications
2 years of experience as a supervisor or manager in business, military or related fields
2 years of sales or customer service experience
1 year of experience managing and reviewing operational expenses and revenue
Preferred qualifications
Retail experience
Consumer electronics industry experience
Multi-location retail experience
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
$39k-54k yearly est. 9d ago
Premium Retail Sales Designer
Best Buy 4.6
Best Buy job in Burbank, CA
As a Premium Retail Sales Designer, you'll provide expertise and design proposals to customers seeking premium technology solutions. You'll conduct sales in retail stores, in homes and in third-party businesses within your assigned market. You'll also partner with outside sales to coordinate all aspects of each project from beginning to end. You'll oversee product delivery, installation and implementation to build and maintain customer relationships. This includes post-sale support and follow-up to ensure customer satisfaction.
This role offers a target annual compensation potential of $105,000 based on a pay rate of $15 per hour (or legal minimum wage based on location, if higher) and a variable commission plan based on individual sales.
What you'll do
Engage with customers to understand their needs, preferences and budget to provide expert advice and recommendations
Maintain expert knowledge of all products within the premium category, including specifications, features and benefits
Stay informed about the latest technology trends and product releases through continuous learning and professional development
Handle customer inquiries, complaints and returns professionally, ensuring a positive experience
Provide regular sales forecasts and reports to management, including customer feedback and market trends
Use effective time management strategies to optimize daily tasks and responsibilities
Basic qualifications
2 years of customer relationship management experience or military service equivalent
2 years of experience building complex solutions in sales, customer service or related fields
2 years of sales experience in specialty products, luxury brands, custom design or premium products
Current, valid driver's license
Must be at least 21 years old
Have and maintain a driving record which meets Best Buy safety standards (e.g. minimal number of violations/accidents, etc.)
Acquire gain and maintain any state or local licensing, as required, within 90 days of hire
Preferred qualifications
Previous experience driving strategic business initiatives
2 years of experience managing a personal book of business
2 years of experience in project management
2 years of leadership experience in business, military or related fields
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
Commission-based sales incentives
Generous employee discount
Physical and mental well-being support
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
$34k-42k yearly est. 2d ago
In-Home Repair Helper
Best Buy 4.6
Best Buy job in Burbank, CA
As an In-Home Repair Helper, you'll assist with the diagnosis, repair and reassembly of major appliances and large televisions. You'll contact clients to perform triage, set expectations and help keep work orders up to date. This is a great opportunity to build a career with Geek Squad. In this role, known internally as a Repair Cadet, you'll have the chance to increase your skills through training and on-the-job opportunities.
What you'll do
Assist with preparing clients' products for repair in their homes
Assist with product disassembly, diagnosis, repair and reassembly on complex repairs
Help manage part orders and returns to avoid excessive costs and losses
Build relationships with clients to ensure best-in-class service
Basic qualifications
Experience actively using and learning about consumer electronics
Ability to work successfully as part of a team
Ability to prioritize and multi-task in a fast-paced environment
Ability to work a flexible schedule, including holidays, evenings and weekends
Must be at least 21 years old
Must have a current, valid driver's license
Must have no more than two moving violations and/or at-fault accidents within the past three years
Must have no DUI/DWI or reckless driving violations in the past three years
Ability to lift 75 pounds with or without reasonable accommodation and up to 150 pounds with help
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. ™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
$28k-33k yearly est. 3d ago
Salon Esthetician - Stonewood S/C
Jc Penney 4.3
Downey, CA job
At JCPenney Salon, we strive to unlock the potential of America's top salon professionals, creating an unparalleled experience for our clients today, tomorrow and for life. Each and every day, we exude passion, integrity, teamwork, leadership, pride and respect!
Come be a part of a team that is changing the face of the salon industry. We are looking for professionals who want to join us as a force of change-individuals who will strive to know their clients and their expectations better than ever before, and are driven to respond in a timely fashion by listening and interacting.
The Esthetician is a licensed beauty professional that consults with clients to assess beauty needs and provide appropriate skin care and hair removal services.
What We Look For
. Engages with clients - You are all about the relationship. You know that building trust and comfort with your clients is what leads to providing a great service. You listen and educate your clients on the right services or products that enhance the way they feel about the way they look.
. Provides skin care treatments - You are a skin care expert! You are a pro at providing facials, extractions, cleansings, and other non-invasive skin treatments. Making clients look great and feel great through your efforts is your passion.
. Provides hair removal services - Unwanted hairs? No problem! You know just what to do to address trouble areas and keep everything under control. You make your clients feel confident and secure by providing these top-notch services.
. Participates in operations - You take pride in your work, keeping your assigned area clean and upholding the standards of sanitation and sterilization as directed by law and company policies and procedures. You keep a well-stocked and maintained treatment room that would impress any beauty professional.
. Builds Your Business - You are always on the lookout for new clients in the salon! You partner with the salon designers to identify clients that may benefit from your special services.
Qualifications
. Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
. Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
. Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
Start your future at *******************
In addition to a competitive wage, this position offers commission pay designed to reward you for your personal achievement and contribution to our success.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Pay Range
USD $16.90/Hr -USD $16.90/Hr.
$16.9 hourly 10d ago
Inventory Specialist, SAS
Best Buy 4.6
Best Buy job in Burbank, CA
What does an Inventory Specialist do?
The Inventory Specialist is responsible for Inventory Integrity within a Pacific Sales Kitchen and Home department. This includes accurate shipping and receiving of product, processing will call (take with) product, working unaccounted reports for inventory integrity, scanning the warehouse for accurate inventory counts and keeping the warehouse neat and organized. The Inventory Specialist plays a large role in merchandising the department through movement of product on and off of the sales floor. This position is also cross trained in Customer Service and processes orders for customers. The Inventory Specialist must demonstrate a high level of teamwork - in partnership with the Customer Service team to achieve warehouse inventory and customer service goals.
As an Inventory Specialist you will:
Enable all aspects of inventory integrity by through scanning incoming shipments from the distribution center, and transferring product to distribution centers, processing will call product(s) for customers
Prepare floor stock product for pick up or shipments, including continuous lifting of 35-70 lb. packages with or without reasonable accommodations as needed
Review and reconcile unaccounted reports to ensure inventory integrity, and monitor the warehouse on a regular basis to keep inventory levels current and to help alleviate aging product.
Ensures proper merchandising, installation and pricing for our customers.
Leads safety initiatives within the store location, including Completion of the monthly Safety checklist.
Deliver fast, friendly and accurate processing for all Pacific Sales customer transactions
Preparing store for annual Physical Inventory to ensure proper execution.
What are the Professional Requirements of an Inventory Specialist?
Basic Qualifications:
High School Diploma or equivalent
1 year of customer service experience
1 year of inventory, warehouse or stockroom experience
Preferred Qualifications:
Associate degree or Bachelor degree or above in Technical or related field
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
$37k-42k yearly est. 14d ago
Geek Squad Agent (Retail Store)
Best Buy 4.6
Best Buy job in Los Angeles, CA
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you.
What you'll do
Provide positive, timely service to customers during the check-in and checkout process
Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
Help customers set up new devices and provide advice on whether to repair or replace old devices
Monitor service queues and provide accurate status updates to customers
Maintain knowledge and skillsets through certified training courses
Clearly communicate and partner with fellow agents
Basic qualifications
3 months of experience working in retail or customer service
Ability to work a flexible schedule, including holidays, nights and weekends
Preferred qualifications
Passion for technology and desire to solve problems
Ability to adapt and learn new skills in a fast-paced industry
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
$28k-31k yearly est. 14d ago
Sony Home Theater Specialist
Best Buy 4.6
Best Buy job in Montebello, CA
As a Sony Home Theater Expert, you'll lend your talents to promoting, demonstrating and selling home theater products with emphasis on the Sony brand. In this role, you'll explain complex technology in simple terms to help customers understand and see each product's unique value. You'll also work closely with other employees as you share your knowledge about Sony products and ensure the team is ready assist customers with the brand.
What you'll do
Maintain a high level of product knowledge about new home theater technology
Provide feedback to vendor partners and market teams regarding performance, promotions and sales best practices
Ensure the department remains organized and ready to accommodate customers throughout the day
Educates other team members about LG home theater products
Basic qualifications
Must be at least 18 years old
1 year of experience in sales, customer service, or related field
Ability to work successfully as part of a team
Ability to work a flexible schedule including holidays, nights and weekends
Preferred qualifications
Prior experience serving as a specialist in premium, luxury or complex technology solutions
One year of experience working with consumer electronics
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include:
Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
$35k-42k yearly est. 29d ago
SAS Appliance Sales Specialist
Best Buy 4.6
Best Buy job in Los Angeles, CA
What does an Appliance Sales Specialist do?
An Appliance Sales Specialist for Pacific Sales is responsible for meeting sales goals and delivering the customer experience from time of sale to installation. Appliance Sales specialists are highly knowledgeable within the Appliance industry and are considered a subject matter expert with both free-standing and premium Appliance product.
As an Appliance Sales Specialist you will:
Partners with other employees to ensure customers' end-to-end needs for are met
Create relationships with customers to identify customer needs and recommend appropriate solutions.
Apply product knowledge and industry knowledge to each customer interaction.
Follow up with customers, designers, vendors and contractors to confirm delivery and answer questions
Apply understanding of design and construction to ensure customer orders are correct to specification. Must be able to apply basic measurement techniques and knowledge of complex Built-In Appliances
Attend vendor offered product training to remain current and updated on products, industry trends, etc., to better satisfy customers and support fellow sales team members.
What are the Professional Requirements of an Appliance Sales Specialist?
Basic Qualifications:
High School Diploma or equivalent
1 year retail or other sales related experience
Preferred Qualifications:
Associate degree or above in Business Management or related field
1 year appliance or premium luxury product sales experience
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
$36k-45k yearly est. 15d ago
Area Loss Prevention Manager (ALPM)
Rossstores 4.3
Los Angeles, CA job
Area Loss Prevention Manager (ALPM) - (25005509) Description GENERAL PURPOSE:The Area Loss Prevention Manager (ALPM) is responsible for protecting the assets of Ross Stores, Inc. while achieving shortage and safety goals for assigned stores/district(s)/area.
This is done by managing, promoting, and directing all Loss Prevention initiatives and programs within the assigned group of stores and by developing and maintaining strong partnerships at the store, district, and zone levels.
Through effective Operations and Human Resources partnerships, the ALPM implements company-driven shortage and safety solutions while providing regular direction and leadership to minimize operational shortage, mitigate theft and fraud, and maintain safe and secure environments for Ross associates and customers.
At times, the ALPM will also work with other cross-functional groups to ensure integrated solutions positively impact shortage control and accident reduction initiatives.
In partnership with Store Managers, ALPMs share supervisory responsibility for store-based Loss Prevention associates (Store Protection Specialists or SPS) and are involved in the ongoing hiring, training, development, and performance management of this team.
Periodically, ALPMs may need to support the response to, recovery from, and future prevention of serious incidents within assigned market.
The base salary range for this role is $73,500 - $110,400.
The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location.
The range listed is just one component of the total compensation package for employees.
Other rewards vary by position and location.
ESSENTIAL FUNCTIONS:Minimizing Operational Shortage• Achieve shortage reduction goals for assigned stores/district(s)/area.
• Understand and respond to shortage processes (i.
e.
CNS, MOS, Front-End Operations, MPT, etc.
) and analytics.
• Identify shortage risks through regular review of indicator reports; partner with stores to develop action plans to address/minimize operational shortage.
• Ensure all Loss Prevention shortage audits are conducted consistently and objectively, with a focus on continuous improvement through partnership and training.
• Coach, train, and influence store leadership and associates on best practice execution to minimize operational shortage.
• Promote shortage awareness through store programs (i.
e.
Shortage Highway) and ensure current Loss Prevention Awareness Center is visible to associates.
• Support assigned stores/district(s)/area during annual (and/or semi-annual) inventory process.
• Strictly adhere to all budget guidelines established in stores/district(s)/area.
Mitigating Theft & Fraud• Aggressively identify, investigate, and resolve all internal and external theft and fraud, striving to minimize the impact of loss to the company and address new types of theft and fraud.
• Maximize utilization of all available merchandise protection tools and resources (including EAS, domes, alarm equipment, fitting room controls, shortage highway, etc.
) to address loss in stores and throughout the company.
• Ensure consistent execution of all deterrence resources/tools to proactively combat external loss.
• Leverage exception and store reporting systems to identify theft activity (including cash shortage) in assigned stores.
• Drive resolution and case closure on all internal and external investigations, including timely follow up on internal leads from the corporate Investigative Analyst team or the Alertline process and external intelligence from other retailers or law enforcement groups regarding current market theft trends.
• Maintain appropriate confidentiality thorough internal investigations; partner with store/district leadership and Human Resources to address associate behavior and take corrective actions.
• Drive an impactful and effective SPS program by participating in store efforts to hire, train, and develop SPS associates in assigned stores/district(s)/area.
• Maintain accurate records and reports of all identified theft activity and related follow up; disseminate and communicate reporting as necessary.
• Drive store-level awareness of theft and fraud techniques as well as prevention tools/resources to mitigate future impact and loss.
• Share expertise on physical security and loss prevention systems through new store openings, remodels, and expansions.
Maintaining a Safe & Secure Environment• Drive achievement of accident reduction goals for General Liability GL) and Workers Compensation (WC) for assigned stores/district(s)/area.
• Conduct regular Loss Prevention safety audits for compliance of all accident and critical incident preventative standards and programs.
• Promote a safety-first culture by conducting regular store audits, supporting the proper utilization of safety incentive awards, and joining in safety celebrations for accident-free months.
• Participate regularly in store and district conference calls to bring greater awareness to safety initiatives and emergency/crisis response procedures.
• Execute effective crisis management and incident response; coach and train store leadership and associates on accident investigation findings, areas of opportunity, and future prevention techniques.
• Provide physical security expertise and ensure proper functionality of store-based security technologies including alarms, CCTVs, Intellex, etc.
• Regularly evaluate building integrity and partner with store management to follow up on any equipment failure.
• Developing Great Teams & Partnerships• Train store leadership and associates, as well as Operations and Human Resources partners, on current Loss Prevention initiatives and programs.
• Assist store leadership in promoting awareness campaigns on shortage and safety control measures; regularly participate in key store meetings and recognition program activities.
• Develop and maintain effective working relationships with corporate Loss Prevention partners and field-based peers; share current store/market trends and provide feedback on current or proposed initiatives.
• Foster regular working partnerships with other internal organizations to drive integrated solutions for shortage control and accident reduction initiatives.
• Drive a performance management culture by detecting opportunities for improvement in individual, team, and store performance; influence change in less-than-optimal behaviors before they become ingrained.
• Participate in the recruitment and hiring of top talent for store-based Loss Prevention positions; in partnership with store management, support the onboarding, ongoing training and development, and performance management of SPS associates in assigned stores/district(s)/area.
• Promote effective internal communication through regular Store Protection Specialist conference calls and participation in store rally meetings.
• Establish and leverage regular communication with external business partners including law enforcement agencies, retail theft organizations, and other retail LP departments.
• Assist in the development and updating of training materials and concepts for awareness training sessions.
• Perform other responsibilities and projects as assigned.
COMPETENCIES:• Manages Work Processes • Business Acumen• Plans, Aligns & Prioritizes • Builds Talent• Collaborates • Leading by Example• Communicates Effectively • Ensures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:• BA degree or greater preferred, preferably in Business or Criminal Justice, or equivalent work experience.
• 5+ years directly-related, multi-unit Loss Prevention and/or Retail work experience.
• Experience in driving successful loss prevention, shortage control, accident reduction and fraud prevention programs.
• Self-motivated individual who can be successful in a fast-paced environment, with minimal supervision.
• Excellent written and verbal communication skills, strong presentation skills.
• Must demonstrate the ability to be flexible and adapt to changing priorities.
• Excellent analytical skills and demonstrated ability to solve problems.
• Proven ability to make good decisions under pressure.
• Excellent organizational skills, detail-oriented.
• Maintains confidentiality concerning all information and projects.
• Values and exhibits the highest level of personal integrity.
• Must have proficiency in and knowledge of computer software including MS Office (Outlook, Word, Excel, and PowerPoint).
• Knowledge of and previous experience with Loss Prevention technologies (including CCTV systems and exception reporting systems) is advantageous.
PHYSICAL REQUIREMENTS/ADA:Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance.
Vision requirements: Ability to see information in print and/or electronically.
Must be able to travel Must be able to stand for prolonged periods of time (up to 8 hours per day) Frequent computer work required (up to 8 hours), involving repetitive arm/hand motions from keyboarding This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback.
However, this role can perform duties effectively using a combination of in-office and remote work.
#LI-HYBRIDSUPERVISORY RESPONSIBILITIES:Shared supervisory responsibility for up to 75 store-based Loss Prevention associates (Store Protection Specialists or SPS) within assigned stores/district(s)/area.
DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position.
It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities.
Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer.
We consider individuals for employment or promotion according to their skills, abilities and experience.
We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce.
Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Primary Location: California-Los Angeles-Pasadena-Pasadena CAWork Locations: Pasadena CA 460 South Lake Ave Pasadena 91101Job: Field LeadershipSchedule: Regular Full-time Job Posting: Jan 14, 2026