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Best Western company history timeline

1946

The Western founded in 1946 by M. K. Guertin, a California-based hotelier with 23 years of experience in the lodging industry.

Best Western celebrates its 60th anniversary with the 1946 Room Rate Promotion, where lucky guests are provided with a special one-night charge of $5.40 - the approximate value of overnight accommodations six decades ago, when the company got its start.

1948

In 1948, more than 5 million copies of the Best Western Motels guide were distributed, listing all affiliated hotels.

1951

1951 In a guest editorial published in American Motel Magazine, Guertin speaks of the importance of advertising properties to the general traveling public.

1963

By 1963, Best Western was the largest chain in the industry with 699 member hotels and 35,201 rooms.

1964

1964 The group of motels east of the Mississippi River was incorporated as Best Eastern, Inc.

1966

1966 The organization moves it’s headquarters from Long Beach, CA, to Phoenix, AZ. The Board decides to relocate because of savings involved in centralizing operations and the potential for further expanding membership services.

1974

1974 Best Western Hotels decided to drop its referral organization image, eliminated the word "motel" from its name and began competing directly with other full-service hotel lodging chains.

1975

1975 Best Western begins to expand overseas, entering Australia and New Zealand.

1976

1976 Best Western began its push for foreign expansion.

1977

1977 The phrase, "world's largest lodging chain" became a part of Best Western's corporate identification and advertising theme.

1978

1978 Best Western welcomes Great Britain and Ireland into the family.

1979

1979 Best Western was accommodating 15 million guests and generating $1 billion in hotel room sales.

1980

1980 Best Western membership rises to 2,654 hoteliers worldwide.

Its reservation system was now international. It continued its expansion in Mexico, Central America, Great Britain, and Ireland before 1980, when it reached 2,650 hotels worldwide.

1981

1981 In August, a satellite reservations center is established inside the Arizona Center for Women (ACW), a minimum-security correctional facility in Phoenix.

1982

1982 Best Western welcomes Denmark and Italy into the family.

1984

Best Western Int'l, Inc., 354 N.W.2d 656 (N.D. 1984), in which the North Dakota Supreme Court decided that Best Western was a franchisor and had to comply with the appropriate laws and regulations.

1985

1985 Best Western welcomes Spain into the family.

Around 1985, it abandoned the "cooperative" terminology after courts insisted on calling it a franchisor despite its nonprofit status.

1986

1986 Best Western welcomes Portugal into the family.

1987

1987 Best Western welcomes Norway into the family.

1988

1988 The Gold Crown Club® International Program for frequent travelers was launched in September.

1990

1990 Best Western welcomes Greece into the family.

1992

1992 Best Western expands into South America with its first property in Brazil.

1993

In 1993, a study commissioned by the brand recommends changing its visual identity and logo.

1994

1994 Best Western establishes its presence in India.

2001

2001 Best Western Asia head office opens in Bangkok, Thailand, covering most of the continent and the Middle East.

2002

2002 Best Western members implemented BestRequests®, a uniform worldwide package of amenities and services.

2003

2003 Best Western introduces the Best Western Premier® descriptor in Europe and Asia.

2004

2004 Best Western launched the hotel industry’s largest High-Speed Internet Access (HSIA) initiative with the fastest implementation.

2005

2005 Best Western began averaging $1 million in online hotel reservations per day through www.bestwestern.com.

2006

In 2006, Best Western celebrated its 60th anniversary, in that year their financial and operational standpoint.

2007

2007 The hotel chain was named a Preferred Lodging Partner of AAA/CAA, and began a multi-year partnership with Harley-Davidson.®

In early 2007, Best Western Australia took over the rights to operate Best Western properties in New Zealand from the previous company, the Motel Federation of New Zealand.

2008

2008 Best Western launched new Atrea prototype.

2009

2009 First Best Western Atrea prototype opens.

2010

2010 Best Western introduces three descriptors - BEST WESTERN®, BEST WESTERN PLUS® and BEST WESTERN PREMIER®.

2011

In 2011, Best Western embarked on a mission to help customers better navigate its large and diverse portfolio.

2013

On May 21, 2013, Best Western International announced that it will take over management of the Green Hill Hotel in Yangon, Myanmar.

2015

In 2015, Best Western introduced a new family of logos, replacing the core logo and adding signage for Best Western Plus and Best Western Premier.

2018

Ventes en flèche, gamme relancée, l’année record de Best Western France Sans doute la plus belle entrée de l'année 2018 pour la coopérative.

2019

Best Western purchased WorldHotels in February 2019 adding approximately 360 additional hotels and 81,248 more rooms to its brand.

2021

Best Western President & CEO David Kong sets to retire at the end of 2021

Le fonds de solidarité maintenu à l’identique pour le mois de mai et révisé à partir de juin 17 mai 2021

2022

All rights reserved. †Numbers are approximate, may fluctuate and include hotels currently in the development pipeline. ©2022 TripAdvisor LLC. All rights reserved

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Founded
1946
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Headquarters
Phoenix, AZ
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Founders
M. K. Guertin
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Best Western may also be known as or be related to Best Western, Best Western Dockside Inc, Best Western Hotels & Resorts, Best Western Inc, Best Western International, Best Western International Inc and Best Western International, Inc.