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Best Western jobs - 1,159 jobs

  • Breakfast Attendant

    Best Western Plus Northwoods Inn 4.6company rating

    Best Western Plus Northwoods Inn job in Crescent City, CA

    The Breakfast Attendant ensures a clean, well-stocked, and welcoming breakfast area for hotel guests. This role requires excellent customer service, attention to detail, and time management skills to maintain high-quality service standards. Compensation: $16.50 - $18.50 Essential Job Responsibilities: Set up and break down the breakfast area, including food, beverages, and supplies. Greet and assist guests as they arrive, ensuring a positive experience. Clean and bus tables; straighten chairs and arrange furniture. Restock food, drinks, and other breakfast supplies as needed. Prepare fresh coffee and monitor beverage stations. Empty trash receptacles and maintain a clean environment. Thank guests as they depart and address any questions or concerns. Clean and store all equipment after breakfast service. Assist with inventory, stock rotation, and supply ordering. Respond to guest requests, special needs, or complaints promptly. Support cleaning and maintenance in other hotel areas as needed. Qualifications: High school diploma or equivalent. Strong communication and customer service skills. Ability to work independently and manage time effectively. Problem-solving skills and the ability to handle guest issues professionally. Knowledge of basic health and safety regulations is a plus. Physical Requirements: Ability to stand, walk, and lift items up to 50 pounds for extended periods. Frequent bending, stooping, and reaching required. Must be able to work in a fast-paced environment and handle physical demands safely.
    $16.5-18.5 hourly Auto-Apply 60d+ ago
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  • Night Auditor

    Best Western Plus Northwoods Inn 4.6company rating

    Best Western Plus Northwoods Inn job in Crescent City, CA

    We are seeking a reliable and detail-oriented Night Auditor to work overnight shifts. The ideal candidate should have excellent communication, customer service, and organizational skills, and be able to work independently with minimal supervision. Compensation: $17 - $19 Key Responsibilities: Check-in and check-out guests, confirm reservations, assign rooms, and issuing keys. Handle guest requests, concerns, and complaints promptly and professionally. Process payments and transactions, including room charges, cash, debit, or credit. Ensure the common area and lobby are clean and presentable. Run daily reports, such as arrivals, departures, and special requests, checking for accuracy. Maintain front desk supplies and equipment. Coordinate with housekeeping and maintenance to track room readiness. Answer guest calls and provide information about the property and local attractions. Perform administrative duties, including filing and updating records. Safeguard guest information and handle confidential records with integrity. Other duties as assigned. Requirements: 1 year of experience in hospitality and front desk roles. Strong written and verbal communication skills. Proficiency in Windows operating systems, spreadsheets, and word processing. Ability to solve problems and make decisions quickly. High school diploma or equivalent. Ability to work independently and handle stressful situations. Physical Demands: Regularly required to walk, stand, and use hands to complete tasks. Must be able to lift up to 50 pounds occasionally and 10 pounds frequently.
    $17-19 hourly Auto-Apply 60d+ ago
  • Bellstand Attendant

    Marriott International, Inc. 4.6company rating

    Half Moon Bay, CA job

    Additional Information Job Number25201369 Job CategoryRooms & Guest Services Operations LocationThe Ritz-Carlton Half Moon Bay, One Miramontes Point Road, Half Moon Bay, California, United States, 94019VIEW ON MAP ScheduleFull Time Located Remotely?N Type Non-Management Pay Range: $21.73 - $22.73 per hour Tip Eligible: Y POSITION SUMMARY Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors. Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
    $21.7-22.7 hourly 3d ago
  • Guest Experience Expert

    Marriott International, Inc. 4.6company rating

    Truckee, CA job

    Additional InformationPreferred one-year relevant experience required, rotating Shift, Weekends, Holidays as needed Job Number25195850 Job CategoryRooms & Guest Services Operations LocationThe Ritz-Carlton Lake Tahoe, 13031 Ritz Carlton Highlands Court, Truckee, California, United States, 96161VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management Pay Range: $23.62-$23.62 per hour POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
    $23.6-23.6 hourly 1d ago
  • Engineer IV

    Marriott International, Inc. 4.6company rating

    Truckee, CA job

    Additional InformationPrevious Experience Preferred, Day shift, Open Availability, Weekend Shifts Job Number25193084 Job CategoryEngineering & Facilities LocationThe Ritz-Carlton Lake Tahoe, 13031 Ritz Carlton Highlands Court, Truckee, California, United States, 96161VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management Pay Range: $40.80-$40.80 per hour POSITION SUMMARY Inspect, repair, and maintain HVAC, air quality control, and refrigeration equipment. Maintain and conduct daily inspections of the mechanical plant. Monitor and control property temperature. Monitor and analyze energy and utilities usage. Calibrate all controls, gauges, meters, and other equipment. Assemble, install, test, repair, and maintain electrical systems or electronic wiring. Assemble, install, and maintain pipe assemblies, fittings, valves, etc. Perform routine pool and spa maintenance. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards and anticipate and address guests' service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Reach overhead and below the knees. Move in confined or elevated spaces. Move over sloping, uneven, or slippery surfaces. Move up and down stairs, service ramps and/or a ladder. Grasp, turn, and manipulate objects of varying size and weight. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 100 pounds. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: EPA Universal Certification Driver's License HVAC Certification At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
    $40.8-40.8 hourly 2d ago
  • Spa Supervisor

    Marriott International, Inc. 4.6company rating

    Truckee, CA job

    Additional InformationFlexible shift Job Number25198465 Job CategorySpa LocationThe Ritz-Carlton Lake Tahoe, 13031 Ritz Carlton Highlands Court, Truckee, California, United States, 96161VIEW ON MAP ScheduleFull Time Located Remotely?N Type Non-Management Pay Range: $27.58-$27.58 per hour POSITION SUMMARY Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to beginning treatment. Monitor and stick to time schedule throughout the day. Advise providers of last-minute changes or additions to schedule and resolve scheduling situations as needed. Promote and sell spa/salon services and retail products. Complete requisitions for additional products, supplies, or equipment. Inspect work areas and tools/equipment to ensure conformance to company standards. Notify Engineering of spa/salon maintenance and repair needs. Assist management in hiring, training, scheduling, and motivating and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards; develop and implement quality improvement or corrective action plans. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
    $27.6-27.6 hourly 4d ago
  • Spa Guest Services

    Marriott International, Inc. 4.6company rating

    Truckee, CA job

    Additional InformationPreferred one-year relevant experience encouraged, rotating shift and flexibility to work on weekends and holidays as needed Job Number25200870 Job CategorySpa LocationThe Ritz-Carlton Lake Tahoe, 13031 Ritz Carlton Highlands Court, Truckee, California, United States, 96161VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management Pay Range: $21.96-$21.96 per hour POSITION SUMMARY Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique - with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
    $22-22 hourly 2d ago
  • Destination Sales Coordinator

    Marriott International, Inc. 4.6company rating

    Truckee, CA job

    Additional Information Job Number25201460 Job CategorySales & Marketing LocationThe Ritz-Carlton Lake Tahoe, 13031 Ritz Carlton Highlands Court, Truckee, California, United States, 96161VIEW ON MAP ScheduleFull Time Located Remotely?N Type Non-Management Pay Range: $25.00-$25.00 per hour POSITION SUMMARY Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
    $25-25 hourly 2d ago
  • Housekeeper

    Marriott International, Inc. 4.6company rating

    San Carlos, CA job

    Additional InformationOpen availability Job Number25200643 Job CategoryHousekeeping & Laundry LocationResidence Inn by Marriott Redwood City San Carlos, 800 East San Carlos Avenue, San Carlos, California, United States, 94070VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management Pay Range: $23.83 - $23.83 per hour POSITION SUMMARY Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
    $23.8-23.8 hourly 4d ago
  • Director of Activities

    Hyatt 4.6company rating

    Indian Wells, CA job

    The **Director of Activities** is responsible for creating, promoting, managing and executing dynamic, inclusive, and memorable resort-wide activities for guests of all ages. From lively poolside games and themed family nights to adult-focused activations and group events, this individual will be the energy and driving force behind the fun. The Director of Activities will be responsible for bringing the resort to life with a calendar full of engaging, high-quality experiences. The salary range for this position is $80,000 - $95,000. This is the pay range for this position that The Grand Hyatt Indian Wells reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education. This role requires a high-energy, guest-centric leader who is passionate about hospitality, thrives on interaction, and has a creative approach to entertainment programming. This person will work closely with teams in multiple departments including Food & Beverage, Recreation, Sales, Events, and Marketing. The Director of Activities will lead a team in developing and delivering unique recreational experiences that enhance the overall guest stay, build community, and encourage brand loyalty. **Qualifications:** + Flexible availability including mornings, afternoons, evenings, weekends and holidays. + Previous experience in cruise ships, theme parks, and/or recreation camps preferred. + Basic computer skills. + Minimum 2 years' work experience in a recreation management role. + Good problem solving, administrative and interpersonal skills are necessary. + Familiar with the management and operation processes of hotel activities such as pool, kids club, fitness center, spa, and recreation + First Aid, AED, Lifeguard, and Food Handler/RBS training with certificate is required. **Primary Location:** US-CA-Indian Wells **Organization:** Grand Hyatt Indian Wells Resort and Villas **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Golf and Recreation **Req ID:** IND004585 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $80k-95k yearly 25d ago
  • Steward/Dishwasher (On Call)

    Hyatt Hotels Corp 4.6company rating

    San Diego, CA job

    Andaz San Diego resides in the heart of the Gaslamp and at the forefront of hospitality. The hotel features 159 guestrooms, over 18,000 square feet of event space, and downtown's largest rooftop! Andaz San Diego is seeking passionate individuals to bring their unique spin on service to this award-winning hotel. A Steward is primarily responsible for maintaining the cleanliness of all hotel china, silverware, and cookware. This person must have good communication skills and have the ability to lift, pull and push a moderate amount of weight. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. Hyatt has the best to offer including: * paid holidays * vacation and sick leave * medical health care after 30 days for Full Time Employment * 401k and company match after 1 year of service * paid FamilyBonding time and Adoption Assistance * discounted and complimentary rooms at Hyatt locations across the globe * free colleague meals during shifts * and many more The expected pay for the position is $22.00 per hour. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
    $22 hourly 11d ago
  • Golf Course Greenskeeper

    Hyatt 4.6company rating

    Carlsbad, CA job

    **Find your place at Park Hyatt Aviara:** Become part of one of San Diego's premiere destination locations, a AAA Five-Diamond luxury resort. Recently renovated with striking architecture, a beautiful spa, an 18-hole Arnold Palmer designed golf course, and a resort getaway that offers world-class recreation and relaxation amid 200 lush acres of natural beauty, Park Hyatt Aviara offers sophisticated, approachable luxury with distinct character highlighting our Carlsbad location. **About the Role -** **Golf Course Greenskeeper** The Golf Course Greenskeeper is responsible for weeding, watering, raking, and planting throughout the resorts 18-hole golf course. This person must have the ability to lift moderate to heavy weight and work outdoors in all weather conditions. The hourly rate of pay for this position is $22.00. **Hyatt has a very competitive benefit package for colleagues, which may include:** · Complimentary Employee Meal and Parking · Complimentary hotel nights and discounts at Hyatt properties around the world · Medical, Dental, and Vision Insurance, Life Insurance, Flexible Spending Account · Paid holidays, vacation and sick leave · 401K with Matching · Employee Stock Purchase Plan · Educational Reimbursement · And so much more! **Qualifications:** **EXPERIENCE AND QUALIFICATIONS** · Previous experience preferred · Strong interpersonal and problem-solving abilities · Highly responsible and reliable · Ability to work well under pressure in a fast-paced environment **_All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran._** **Primary Location:** US-CA-Carlsbad **Organization:** Park Hyatt Aviara Resort **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Golf and Recreation **Req ID:** CAR005443 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $22 hourly 12d ago
  • Hotel Maintenance Technician

    Best Western Plus Northwoods Inn 4.6company rating

    Best Western Plus Northwoods Inn job in Crescent City, CA

    We are seeking a self-motivated and detail-oriented individual to join our team as a Hotel Maintenance Technician. This role involves performing general maintenance and repair tasks to ensure the hotel is safe, clean, and functional for guests and staff. Compensation: $18 - $20 Essential Responsibilities: Address guest and staff maintenance concerns promptly. Perform routine inspections of equipment, lights, and common areas. Complete daily maintenance tasks, including minor plumbing, electrical work, painting, and furniture repairs. Walk the property and parking lot to check for maintenance needs and cleanliness. Assist with pool area maintenance and housekeeping deep cleaning tasks as needed. Monitor and update maintenance logs to ensure timely completion of repairs. Maintain positive communication with the front desk, housekeeping, and management teams. Follow company safety and security protocols. Qualifications: Minimum of 2 years of maintenance or related experience. Proficiency with hand and power tools. Strong problem-solving and time-management skills. Ability to work independently with minimal supervision. Clear and professional communication skills. Physical Requirements: Ability to stand, walk, bend, and lift over 50 pounds regularly. Comfortable working under high pressure or in emergencies.
    $18-20 hourly Auto-Apply 60d+ ago
  • Reservations Agent

    Hyatt Hotels Corp 4.6company rating

    Carmel Valley Village, CA job

    A Reservations Agent is responsible for reservations duties, but is not limited to handling guest room reservation requests for the hotel, provide guest with hotel facility information and answer questions relating to the hotel and local area, blocking rooms, entering group rooming lists, posting prepayments, billing no-show reservations, and other duties as assigned. Also responsible for answering all incoming calls, handling guest mail and faxes, and taking messages for guests. Must have good typing skills, a pleasant attitude and excellent phone demeanor. Must work well under pressure. Customer service experience preferred. Excellent communication skills required as well as answer questions relating to the hotels. Schedule flexibility is necessary. View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.
    $34k-40k yearly est. 28d ago
  • Banquets Manager

    Hyatt 4.6company rating

    Palm Springs, CA job

    Thompson Palm Springs is now recruiting for an enthusiastic Banquets Manager to join the hotel's F&B team. Thompson Palm Springs is the desert's most exciting destination tailored for influential locals and sophisticated globetrotters alike. Situated at the heart of the city's iconic Palm Canyon Drive, the hotel will offer a collection of 168 bungalow-inspired guest rooms and suites coupled with our total event space of 8,000 square feet plus additional outdoor and unique spaces. Thompson Palm Springs will also house its own mainstay dining concept that will feed into the menus at two bespoke pools and accompanying lounges. An impressive array of ground-level retail space spanning over 30,000-square-feet, guests will also have access to a state-of-the-art fitness center and a first-of-its-kind tasting room from HALL Napa Valley, with additional tenants to follow. The Banquets Manager will focus on our Banquets operation but will also support all food and beverage outlets within the hotel operated by Hyatt which will include: + Lola Rose, Grand Mezze- three meal restaurant & lounge + In-Room Dining- Offering breakfast, lunch & dinner + Pool food and beverage service + Responsible for the short- and long-term planning of the restaurant + Ensure effective hiring, training, development and promotion of team + Lead and coach team towards achieving exceptional guest services and colleague satisfaction results + Full understanding of Colleague engagement + Responsible for maintaining a high energy, positive, professional appearance + Plan, coordinate & manage special events and holiday functions + Ability to take the initiative to run the outlets as a free-standing entity The pay range for this position is $60,100 to $87,000. This is the pay range for this position that Thompson Palm Springs reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors including experience, and education **Qualifications:** · A true desire to satisfy the needs of others in a fast-paced environment · Refined written and verbal communication skills · A desire to exceed guest expectations · Full Time Management Position that requires full flexibility, ability to work weekends and holidays and a varied schedule · Previous Assistant Restaurant Manager or Assistant Food & Beverage Manager or supervisory experience required + Previous Banquets and/or Event Services experience is a plus · Proficient computer knowledge, including working knowledge of point of sales systems · Candidates should be extremely detail oriented and organized, have strong leadership skills and possess a strong food and beverage knowledge. · Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, and effective in providing exceptional customer service Why work for Thompson Palm Springs? + Health, Dental, Vision Insurance eligibility after 30 days of employment + Paid Time Off (PTO) + Compassionate Leave + Life Insurance + Paid Holidays + 401k Retirement Savings Plan & Company Match + Paid Parental Leave & Adoption Assistance Program + Free & Discounted Hotel Rooms at Hyatt Hotels around the World! + Tuition & Wellness Reimbursement Our Vales: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. **Primary Location:** US-CA-Palm Springs **Organization:** Thompson Palm Springs **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Bars/Restaurants/Outlets **Req ID:** PAL001239 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $60.1k-87k yearly 6d ago
  • Part Time Line Cook

    Best Western Plus Carpinteria Inn 4.6company rating

    Best Western Plus Carpinteria Inn job in Carpinteria, CA

    Job DescriptionBenefits: 401(k) Employee discounts Free uniforms The Line Cook prepares, cooks and plates food to order for hotel guests by following the pre-established recipe specifications and plating procedures. Compensation: $19.00 per hour Responsibilities Approaches all encounters with guests and employees in a friendly, service-oriented manner. Complies with company, hotel, and brand standards which encourage a safe and efficient hotel operation. Cooks, sauts, broils, plates all food items strictly adhering to recipe and plating specifications. Exhibits a professional demeanor, while working with passion and integrity. Assists teammates as needed and follows the directives of the management team. Adheres to all food-related safety practices set forth by Company, state, and federal regulations and standards. Maintains a clean and well organized workstation Qualifications 1-2 years related work experience Ability to stand and walk for 8 hours in a day. Ability to lift push pull up to 50lbs, Must be able to follow verbal directions, and complete assigned tasks on schedule. Benefits/Perks Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates We offer an excellent travel discount program. Opportunity to grow, we promote from within Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company.
    $19 hourly 30d ago
  • Director of Housekeeping

    Marriott 4.6company rating

    Dana Point, CA job

    **Additional Information** **Job Number** 25197886 **Job Category** Housekeeping & Laundry **Location** The Ritz-Carlton Laguna Niguel, One Ritz Carlton Drive, Dana Point, California, United States, 92629VIEW ON MAP (*********************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $106,000 - $142,000 annually **Bonus Eligible:** Y **JOB SUMMARY** Manages housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Responsible for inspecting areas of responsibilities and following up with a plan for improving results. **CANDIDATE PROFILE** **Education and Experience** - High school diploma or GED; 3 years experience in housekeeping or related professional area. OR - 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in housekeeping or related professional area. **CORE WORK ACTIVITIES** **Managing Housekeeping Operations and Budgets** - Ensures compliance with all housekeeping policies, standards and procedures. - Understands the importance of department's operation on the overall property financial goals and educates staff on details as appropriate. - Reviews staffing levels to ensure the guest service, operational needs and financial objectives are met. - Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. - Inventories stock to ensure adequate supplies. - Supervises an effective inspection program for all guestrooms and public space. - Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. - Ensures all employees have proper supplies, equipment and uniforms. - Communicates areas that need attention to staff and follows up to ensure understanding. - Supervises daily housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures. - Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. **Conducting Human Resources Activities** - Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. - Establishes and maintains open, collaborative relationships with employees and ensures employees do the same with them. - Schedule employees to business demands and for tracks employee time and attendance. - Ensures employees understand expectations and parameters. - Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy. - Observes service behaviors of employees and provides feedback to individuals. - Ensures employee recognition is taking place on all shifts. - Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns. - Participates in employee progressive discipline procedures. - Review employee satsifaction results. - Participates in interviewing and hiring of team members with the appropriate skills. **Ensuring Exceptional Customer Service** - Sets a positive example for guest relations. - Participates in the development and implementation of corrective action plans to improve guest satisfaction. - Empowers employees to provide excellent customer service. - Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. - Responds to and handles guest problems and complaints. - Strives to improve service performance. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._ At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $106k-142k yearly 18d ago
  • Engineering Coordinator

    Hyatt Hotels Corp 4.6company rating

    San Diego, CA job

    Join our team at Hyatt Regency La Jolla, where you'll be immersed in the vibrant energy of San Diego's stunning beachside locale. Our newly redesigned spaces - drawing inspiration from the natural beauty and coastal charm of La Jolla Cove - are designed to energize and inspire every day. Located near UC San Diego, La Jolla, and Westfield UTC, our hotel offers guests easy access to the shoreline, shopping, and dining. On-site, guests can enjoy a variety of activities, including a junior Olympic-size pool, private cabanas, tennis courts, and cozy oversized fire pits. We are looking for exceptional talent to help create unforgettable experiences for our guests. Come be a part of something special! What are the additional benefits to working at the Hyatt Regency La Jolla? Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer, including: * Medical, Dental and Vision for you and your dependents after 30 days of employment * 12 Complimentary hotel room nights at Hyatt properties worldwide * Unlimited Colleague and Friends & Family discounted room rates at Hyatt properties worldwide * Vacation, sick, and new child leave * Bereavement and jury duty pay * Retirement savings plan (401K) with employer match * Employee stock purchase plan * Flexible Spending Account (FSA) * Tuition Reimbursement * Complimentary employee meals * Direct deposit * And so much more! About the Role - Engineering Coordinator The Engineering Coordinator will be responsible for facilitating the day-to-day operation of the engineering department office. This individual will be responsible for daily tasks related to the engineering colleagues, scheduling third party vendors, dispatching calls, and handling organization work to ensure the success of the Engineering Department. This individual will manage Hotsos, ensuring all Hotsos tasks are assigned and completed in a timely manner. The Engineering Coordinator will track departmental expenses, manage inventory control, handle contract administration and will facilitate and maintain exceptional communication with all departments throughout the hotel, particularly housekeeping, the front office and finance. The Engineering Coordinator will support the Engineering Manager and Director of Engineering in delegating work to the Engineering colleagues, ensuring completion of tasks, and ensuring other areas of the hotel are supported by the Engineering function. This individual will report directly to the Director of Engineering. Wage Information: The hourly wage for this position is $25.50. This is the pay rate for this position that Hyatt Regency La Jolla reasonably expects to pay. All Candidates must be in possession of identification proving authorization to work in the United States. This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
    $25.5 hourly 17d ago
  • Director of Sales, Marketing & Events | Benefits Include: 401K, Stock Purchase Plan, and MANY MORE!

    Hyatt Hotels Corp 4.6company rating

    San Francisco, CA job

    At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care. Step off AirTrain and into the lobby of Grand Hyatt at SFO. Enjoy luxury hotel rooms and suites that feature stunning views of the bay and airport through soundproof floor-to-ceiling windows. Enjoy culinary delights or have a drink with friends in our bar without ever leaving the airport or take the train to the heart of San Francisco. The Director of Sales Marketing & Events has direct oversight of the Sales and Marketing operation of the hotel. The DOS has responsibility of the Sales and Marketing Budget/P&L, revenue forecasting, advertising, marketing, developing and writing business plans, and ownership meetings. The DOS is responsible for the supervision of sales managers, trainees, interns, and administrative staff. Additional responsibilities include the recruitment and hiring of sales staff, training, managing and coaching sales managers in their selling process in order to meet company goals and maximize hotel revenues. Must be proficient in general computer knowledge and able to train and monitor both the group and transient contractual agreement process, quoting rates, sending referrals, setting traces, and the management of retention, reactivation, and acquisition accounts. The DOS reports directly to the General Manager and Regional Vice President of Sales responsible for the hotel. Communication and organizational skills are of the utmost importance. This is a salaried position with compensation ranging from $140,600-$179,200. We Offer Excellent Benefits: * Free Room Nights, Discounted and Friends & Family Room Rates * Medical, Prescription, Dental, and Vision Insurance * 401K with company match * Paid vacation, sick days, new child leave, and personal day * Paid Family Bonding Time and Adoption Assistance * Tuition Reimbursement * Free colleague meals during shift * Employee Stock Purchase Plan * Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more Why make a good decision when you can make a Classic one by applying for your next career opportunity with a Grand Hyatt hotel? Grand Hyatt hotels provide superior services and elevated experiences. Looking for a Classic beginning in your next career? Apply today at careers.hyatt.com.
    $140.6k-179.2k yearly 18d ago
  • Front Office Manager/Best Western Plus

    Best Western Delta Inn 4.6company rating

    Best Western Delta Inn job in Oakley, CA

    Job Description The Front Office Manager will be responsible for the successful operation and administration of all departments in the hotel. The ideal candidate will have a combination of education, and training/experience that provides the required skills such as hiring and processing staff, writing schedules, assisting with payroll/accounting, handling employee relations and maintaining proper security of all cash funds. A minimum of two years' experience and a college degree, or equivalent, is preferred. This position requires the ability to assist in the balancing of departments while focusing on providing an exceptional experience to every guest and maximizing profitability at the same time. We are seeking an energetic, service-oriented leader who can effectively direct, train, coach, motivate, engage and provide feedback to the staff, supervisors and managers on a daily basis in accordance with the standards of Core Hotels, LLC. and BWI. Any Best Western or hotel background is a plus! Responsibilities: Manage all Front Office operations to include, but not limited to, guest service and registration (check in/check out), room availability, guest service standards and initiative, product quality, cost controls and overall profitability, systems use and management, forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation. Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward. Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly Ensure compliance with BWI and Core Hotel, LLC. standards Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolves guest concerns Assist in leading, directing and managing all hotel operations including, but not limited to, hotel budgeting and forecasting, strategic planning, managing balanced scorecard performance, implementing and complying with all company policies and brand standards, overseeing sales and marketing initiatives, responding to guests inquiries and resolving concerns, and meeting participation and facilitation Serve as multi-department head for Operations, Front Office and Property Operation Assist in recruiting, hiring, supervising, training, assessing and evaluating, coaching and counseling and recognizing and rewarding department heads Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurement Assist in identifying operational performance, productivity and efficiency gaps and implementing measures to correct those deficiencies Ensure guest and team member satisfaction Serve and act as General Manager in his or her absence Responsible for managing the housekeeping/laundry department as well as some housekeeping responsibilities Job Requirements College Degree preferred. Visual Matrix PMS preferred. Minimum of two years of experience in a similar position. Knowledge of front desk/accounting/Human Resources procedures and protocol. Exceptional communication skills. Bilingual English/Spanish a plus! Ability to manage multiple priorities in a fast-paced environment.
    $49k-62k yearly est. 4d ago

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Best Western may also be known as or be related to Best Western, Best Western Dockside Inc, Best Western Hotels & Resorts, Best Western Inc, Best Western International, Best Western International Inc and Best Western International, Inc.