Night Auditor jobs at Best Western

A Night Auditor must have a positive and professional personality with a desire to deliver outstanding customer service to our guests to make the guest experience memorable. Provide accurate and timely financial information on the hotel's operational performance for the day by auditing activities, reconciling accounts and processing payments properly. Oversees front office operations during the overnight shift normally 11PM to 7AM shift. Duties and Responsibilities: − Able to work a flexible schedule and adhere to start times. − Wear proper attire and a nametag while on shift. Keep personal appearance professional. − Complete all required company and brand-specific training and/or certifications in a timely manner. − Acknowledge guests in public areas with warm friendly greetings. Use the 5/10 rule. − Ability to courteously engage with, attentively listen to and respect diverse groups of guests in a professional manner. − Anticipate and address guests' service needs. Respond to guest requests and inquiries promptly and in a professional manner. Attend to any guest complaints and take service recovery measures if required. − Be knowledgeable about daily hotel operations, check daily event sheets, bulletin boards and Pass It On logs to stay current on all changes, new procedures and events. − Perform accurate check-ins & check-outs as well as other necessary Property Management System functions. − Answer the telephone in a timely and professional manner. − Make reservations over the phone using proper sales techniques. − Efficiently handle all payments received and the cash drawer is kept balanced. − Follow and complete the appropriate shift checklist. − Responsible for maintaining and recording accurate documentation regarding registration, changes, charges, customer service logs and maintenance issues. − Prepare a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day. − Run end-of-day process in property management software (PMS). − Able to understand principles of auditing, balancing, and processing. − Ensure all hotel keys are distributed to the appropriate parties and guest privacy is maintained. − Maintain a safe, secure and healthy work environment by following safety and security protocols and complying with hotel policies and procedures. Physical, Mental and Environmental Demands: − Must be able to push and pull up to 50 lbs. and carry up to 20 lbs. − Be able to bend, reach, kneel, pivot and grip items while working at assigned desk area. − Must have the manual dexterity and coordination to operate all office equipment. − Must be able to adjust to changing priorities and simultaneously complete multiple assignments despite interruptions. Skills, Educational Background, Experience and Basic Expectations: − High School Diploma or GED required. − Experience handling cash, accounting procedures, and general administrative tasks. − Excellent communication, customer service and time management skills. − Able to organize, plan ahead and manage workload. − A team player, yet able to work independently. − Excellent computer skills, specifically Microsoft Office and use of the internet.

Job Description Reports To: General Manager Requirements: Minimum of a high school diploma. Higher level of education preferred. Choice Hotels and Choice Advantage experience a must 3 years hotel front office experience with a minimum of 1 year as a Night Auditor. Must be able to work night shifts and weekends General Responsibilities: Ensure proper completion of all front office and night audit duties. Direct and coordinate the activities of all night shift staff. Effectively, properly, and accurately analyze the day's operating results and perform daily assigned duties including: Conduct the Night Audit in accordance with Fine Hospitality standards. Operations analysis and reporting: Accounts Payable Accounts Receivable and direct billing End of day statistics Labor hours Daily Flash Report (DFR) Front office room inspection reports Competition survey Prospecting for lead generation Operations statistics report - labor cost/room, etc. Primary Functions: Accounting Properly and accurately conduct the audit and accounting functions in a timely manner and transmit the information to the corporate office. Prepare and transmit the payroll information and statistics. Prepare and distribute the Daily Flash Report (DFR) Night Audit procedures Reconciles credit card transactions and cash received for the day Profit Prepare and distribute the daily cost per occupied room (CPOR) data and statistics. Quality Compile and enter the data from the Front Office Room Inspection forms Perform the regular Front Office duties. Work Ethic Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, nurture a positive, professional work environment. Specific Responsibilities: Send a daily end of the day activity and accomplishment email to the General Manager and a copy to the FHG Director of Operations. To provide accurate and timely reports for the General Manager to review. Be proficient on the use of the Property Management System and be able to train front desk personnel on the system. Balance and audit for accuracy. Transmit credit card batches. Complete and transmit daily management and accounting reports Have a good understanding of all of hotel operating procedures. Review front office communications logs. Supervise delegated responsibilities and follows up. Be able to use all front office equipment such as credit card machine, copier, and fax. Inform the General Manager of any unique situations, or unusual developments in front office operations. Handle guest complaints effectively and tactfully at all times. Be able to coordinate and efficient handling of incoming phone calls, emails, facsimiles, and messages. Understand the Chart of Accounts. Process reservations by mail, telephone, fax and central reservation systems referrals. Process reservations received from sales office and other hotel departments. Be knowledgeable of room types and offered rate plans. Fully understand hotel's franchise policy on guaranteed reservations and no- shows. Willing to assist in other areas as required, including but not limited to trash disposal in all public areas. Promote goodwill by being courteous, friendly, and helpful to guests, managers, and all other associates. Optimum Attributes: Effective Communication skills Good team player Well-groomed and professional appearance. Open with praise, discrete with criticism. Performance Standards: Performance shall be measured by: Keeping current with reporting properly, accurately, and in a timely fashion. Timely sending accurate Daily Flash Reports (DFR) Checking and sending timely and complete New Hire Packets.

At Hyatt, we believe our guests choose us because of our caring and attentive associates who are passionate about delivering exceptional service and meaningful experiences. At Alila Napa Valley, a Forbes-rated luxury resort nestled in the heart of wine country, we are seeking a Front Office Host to join our team. At Alila Napa Valley, our Night Auditors play a key role in creating a warm, personalized guest experience from arrival to departure. This position offers the opportunity to build foundational skills in luxury hospitality while supporting the daily operations of the front desk. You'll be part of a team that values genuine connection, thoughtful service, and attention to detail. If you're passionate about hospitality and ready to grow in a Forbes-rated luxury setting, we'd love to hear from you. Why Work With Us: - Competitive salary and benefits package - Paid time off from date of hire - Medical, dental, and vision insurance - 12 free nights at Hyatt hotels worldwide colleague rates - $1,000 annual wellness/education reimbursement - A unique opportunity to lead in a Forbes-rated luxury setting with a close-knit, passionate Be part of a team committed to delivering personalized, elevated service in one of Napa Valley's most serene and sophisticated destinations. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. Responsibilities: - Welcome guests and assist with check-in/check-out procedures - Respond to guest inquiries and requests in person and over the phone with professionalism and care - Share accurate information about resort amenities, services, and local attractions - Maintain a clean, organized, and inviting front desk area - Complete night audit duties - Assist with Valet as needed - Collaborate with other departments to ensure timely guest service - Support front office procedures including billing and administrative tasks - Provide concierge-level assistance when needed - Overnight scheduling, including weekends and holidays View our Virtual Reality Experience (************************************************************* to spend a 'day in the life' of a hospitality professional at a full-service hotel. **Qualifications:** Qualifications: - One year previous experience in front desk or guest services in luxury hospitality preferred - Strong communication and interpersonal skills - Ability to multitask and stay organized in a fast-paced environment - Positive, professional attitude and commitment to exceptional service - Willingness to learn and grow within a luxury hospitality setting Physical Requirements: - Ability to work overnight shifts exclusively - Ability to stand for extended periods and move throughout the property. - Capable of lifting, pushing, or pulling up to 25 pounds as needed. - Frequent use of computer systems, phones, and standard office equipment. - Must be able to work indoors in a front‑of‑house environment with constant guest interaction. Be part of a team that delivers elevated, personalized service in one of Napa Valley's most tranquil and sophisticated destinations. If you're ready to lead with heart and hospitality, we're ready for you. **Primary Location:** US-CA-Napa **Organization:** Alila Napa Valley **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Front Office **Req ID:** NAP001980 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Night Auditor is responsible for oversight of Front Desk and reconciliation of hotel daily revenues. A combination of duties mainly related, but not limited to: check-in and check-out guests, night audit packet, oversee all functions of the hotel and contribute to an overall positive guest experience. Must be available to work Friday and Saturday overnights. There may be the possibility for additional shifts due to business needs. Hyatt has the best to offer including: * paid holidays * vacation and sick leave * medical health care * 401k and company match after 1 year of service * paid FamilyBonding time and Adoption Assistance * $1,000 per year for Educational Assistance * discounted and complimentary rooms at Hyatt locations across the globe * free colleague meals during shifts * Support for Your Personal Wellbeing (Complimentary Headspace Subscription, Employee Assistance Program, etc.) * Diversity, Equity, and Inclusion are at the core of our Purpose - to care for people so they can be their best - and we must be deeply involved in actions that fight racial injustice and inequality. * and much more The expected pay for the position is $25.00 per hour, plus an overnight pay differential. All Candidates must be in possession of identification proving authorization to work in the United States. This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Hyatt, we believe our guests choose us because of our caring and attentive associates who are passionate about delivering exceptional service and meaningful experiences. At Alila Napa Valley, a Forbes-rated luxury resort nestled in the heart of wine country, we are seeking a Front Office Host to join our team. At Alila Napa Valley, our Night Auditors play a key role in creating a warm, personalized guest experience from arrival to departure. This position offers the opportunity to build foundational skills in luxury hospitality while supporting the daily operations of the front desk. You'll be part of a team that values genuine connection, thoughtful service, and attention to detail. If you're passionate about hospitality and ready to grow in a Forbes-rated luxury setting, we'd love to hear from you. Why Work With Us: * Competitive salary and benefits package * Paid time off from date of hire * Medical, dental, and vision insurance * 12 free nights at Hyatt hotels worldwide + colleague rates * $1,000 annual wellness/education reimbursement * A unique opportunity to lead in a Forbes-rated luxury setting with a close-knit, passionate Be part of a team committed to delivering personalized, elevated service in one of Napa Valley's most serene and sophisticated destinations. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. Responsibilities: * Welcome guests and assist with check-in/check-out procedures * Respond to guest inquiries and requests in person and over the phone with professionalism and care * Share accurate information about resort amenities, services, and local attractions * Maintain a clean, organized, and inviting front desk area * Complete night audit duties * Assist with Valet as needed * Collaborate with other departments to ensure timely guest service * Support front office procedures including billing and administrative tasks * Provide concierge-level assistance when needed * Overnight scheduling, including weekends and holidays View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.

←Back to all jobs at RESIDENCE INN BY MARRIOTT CLOVIS FRESNO AIRPORT Relief Night Auditor This position will work both night audit and front desk. Preference given to those with prior Marriott experience. Summary Ensures guest satisfaction by providing courteous and efficient service. Responsible for the accurate registration, posting of charges, and check-out of guests. Handles guest questions and concerns as required by management. Adheres to specific Brand Standards as required. Will be required to assume position of Person in Charge (PIC) during the overnight shift. Job Duties Greets guests with genuine and warm spirit of hospitality Registers (Check-in) guests in an efficient manner, following Baywood & Brand standards, securing proper method of payment Posts transactions to guest and master accounts Reviews guest account balance, ensuring that payment is secured Reconciles discrepancies between Property Management System (PMS), Housekeeping reports and registration cards Reviews arrivals and blocks special requests Processes required reports, including down time, high balance, etc. Monitors and restocks sundry shop, ensuring consumed items are paid for; Follows established procedure for removal of expired items. Handles guest requests and concerns in courteous and efficient manner Coordinates the delivery of guest services by other hotel departments and outside businesses Processes all incoming and outgoing reservation and cancellation requests in a timely and efficient manner Prepares guest amenities, and ensures delivery in a timely manner Handles in-house guest reservation requests such as extension, late check-out, and rebooking Handles check-out procedures swiftly and accurately and assists guests on departure. Maximizes room revenue and occupancy levels through suggestive selling for upsell potential and walk in guests Stores guest luggage Presents to guests accurate information regarding marketing programs applicable to the hotel, local area, and all hotel functions and outlets Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines Maintains information and communication sources such as, log book, franchise directories, checklists, and electronic communication Operates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security Operates the franchise terminal and performs designated maintenance tasks Maintains procedures for credit control and handling of financial transactions Maintains guest safety & privacy by adhering to established procedures Issues safety deposit boxes for guest use, following security protocol Monitors key box, issuing keys to the appropriate staff members. Logs all transactions Completes brand specific log and follows brand and Baywood protocol for guest complaints, including escalation to management if needed, and completed follow up Adheres to departmental communication through the effective use of staff meetings, log books, and bulletin boards Coordinates emergency procedures including evacuations, immediately notifying management of such occurrences Assists with the relocation of guests, when necessary Assists other departments during slow periods Audits all accounts to ensure they balance, to include such accounts as tray and city ledger, reservation deposits, credit card accounts, and room, food & beverage, and banquet charges. Transfers charges and deposits to master accounts. Closes necessary accounts at month end. Prepares final reports of all daily revenue summaries. Posts all room and tax revenues and late charges, including No-Shows. Insures all revenues, adjustments, taxes and gratuities are accurately distributed from POS system (at some properties) Changes system date. Follows all company policies and procedures as outlined in Policy Manual. Responsible for Life Safety Procedures and equipment Participates (at some properties) in Manager on Duty schedule. Additional duties may be added at any time at the discretion of management. Consistently models the behavior of a "Baywood Ambassador"™ who: Maintains a professional image, including grooming, verbiage, and body language, at all times. Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact. Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction. Fosters teamwork by offering assistance to others, as needed. Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department. Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures. Recommends other Baywood properties to our guests, when appropriate. Education: High School diploma Certifications / Licenses: TIPS, or similar approved, alcohol server training certification (as required) Experience: Previous hotel Front Desk experience preferred; however, ability gained through 2+ year's related employment (customer service) or on-the-job training may substitute for actual Front Desk experience. Additional Skills: Ability to multi-task Ability to communicate effectively, both written and oral Bilingual (Spanish & English) preferred, depending on geographic market Ability to work the shifts required for the position Ability to learn and adhere to Brand & Baywood Hotels™ standards Ability to take information from various sources and determine a responsible course of action Ability to understand interdepartmental relationships Ability to operate office equipment and industry specific software (PMS) Ability to remain calm during stressful situations Please visit our careers page to see more job opportunities.

HYATT house is an extended-stay, residential-style hotel that aims to provide individual travelers with the feel of a modern condominium. The 193 room, all-suite properties offer comforts of home such as fully equipped kitchens, flat panel HDTVs and free high-speed internet access. The public space features facilities such as a pool, a fitness center and a business center. A full breakfast every morning and an evening social on weekday evenings are complimentary to guests. HYATT house properties are located in urban, airport and suburban locations and can accommodate small corporate meetings and corporate clients seeking to place their employees on extended assignment. The Night Auditor is responsible for the preparation and disposition of all Night Audit work as well as all Front Office functions during the overnight shift. Starting pay $22.50. Welcome you to our new house, HYATT house!

Welcome to Alila Ventana Big Sur. When you reach the edge of the continent, where the sky, sea, mountains, and redwoods all converge, you discover a place of unmatched beauty and tranquility. You feel the pull that has drawn artists and thinkers for centuries-and you are enveloped by the same inspiration to discover, (dis)connect, and create. Ventana Big Sur is proud to be recognized as a Forbes Four-Star resort and one of only a select few properties worldwide awarded 2 Michelin Keys. Our colleagues embody a passion for exceptional hospitality, offering intuitive and personalized service that defines luxury in an authentic, elevated setting. The Night Auditor is a vital member of our overnight team, ensuring both the financial accuracy of resort operations and the seamless guest experience expected at a luxury destination. This role requires a calm, professional presence, a strong eye for detail, and the ability to represent the resort with confidence and care throughout the overnight hours. Key Responsibilities * Prepare and process daily night audit procedures and system back-ups * Audit, balance, and report on all cash, credit, and charge transactions, including deposits, over/short figures, postings, and house charges * Review and reconcile front desk accounts, including room charges, folios, taxes, adjustments, and disputed charges * Ensure discrepancies are identified and reported to leadership and Finance promptly * Input statistical data and income journal entries for the preparation of daily financial reports * Balance and close all bank ticket codes daily * Provide overnight guest services, including check-in/check-out, wake-up calls, and concierge assistance * Serve as the point of contact for late-arrival and early-departure guests, ensuring seamless luxury experiences at all hours * Monitor guest satisfaction and service recovery opportunities, resolving issues thoughtfully in line with Forbes-level service standards * Collaborate with Security and overnight colleagues to maintain the safety and comfort of all guests and staff * Support VIP arrivals, special requests, and in-room amenities as directed by management * Perform duties as needed in the absence of Bell, Door, or Valet services * Maintain a calm and professional presence in emergency situations; be knowledgeable of all front office and emergency procedures * Support the overall success of the Front Office team with any other tasks as assigned Compensation & Schedule * Wage: Base rate $24.15/hour + service charge (projected earnings average $28-$30/hour) * Schedule: Full-time overnight position, 11:00 PM - 7:00 AM, five days per week. Days are flexible; weekend availability is required Benefits - Hyatt Hotels * Annual allotment of free hotel stays at Hyatt properties worldwide * Work-life benefits, including well-being initiatives such as a complimentary Headspace subscription and tuition reimbursement * Global family assistance policy with paid time off for birth or adoption, and financial adoption assistance * Paid Time Off (PTO) * Medical, Dental, and Vision insurance after 30 days (full-time colleagues) * 401(k) with company match (full-time colleagues) Benefits - Ventana Big Sur * Onsite housing available for eligible colleagues * Paid meal breaks * $15 per day gas stipend for qualified candidates * Complimentary daily meal DEI Statement * All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Job Description Checks guests in and out of the hotel quickly, efficiently and courteously using the property management system, processes all payments according to established hotel policies and requirements, provides information and customer service to guests and visitors of the hotel, and runs end-of-day reports. Compensation: $18.00 - $18.50 per hour Responsibilities Welcomes guests in a friendly, prompt and professional manner. Registers guests, issues room keys, provides information on hotel services and room location, and answers phones in prompt and courteous manner. Up-sells rooms whenever possible to maximize hotel revenue. Accurately processes all cash and credit card transactions in accordance with established procedures, including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assign bank. Issues, controls and releases guest safe-deposit boxes. Communicates any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Responds appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction. Qualifications 1-2 years customer service experience. Ability to stand for 8 hours Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system. Benefits/Perks Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates We offer an excellent travel discount program. Opportunity to grow, we promote from within Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company.

Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care. Located in the heart of Silicon Valley, business travelers are minutes away from numerous major companies, and weekend travelers are close to Levi's Stadium, Rivermark Plaza, and California's Great America. Hyatt House Santa Clara is a perfect nightly or extended-stay hotel for all travelers. Enjoy your complimentary Wi-Fi, our always-accessible StayFit gym, and buffet breakfast. Comfortable, clever, and inspiring, Hyatt House San Jose/Silicon Valley offers a bold and hospitable ambience with spacious extended-stay hotel suites. Business travelers are minutes away from numerous major companies and the Santa Clara Convention Center, and weekend travelers are close to Levi's Stadium and many other attractions. Our San Jose hotel offers the perfect nightly or extended-stay experience for guests. The Night Auditor is responsible for overseeing specific night audit duties and managing the Front Office during the overnight shift. This role requires the ability to work independently with minimal supervision, as well as the skills to coordinate and interact effectively with a diverse range of individuals. Due to the nature of this role, candidates must have open availability, including overnights, weekends, and holidays. Responsibilities may include the guest registration process, telephone communication with in-house and external callers, resolving guest requests and complaints, as well as traditional night audit duties, including night roll, reconciling of the day's transactions, processing payments, and preparing for the following day's operation. This candidate needs to be self-motivated, disciplined, and an organized individual. Responsibilities include: * Performing guests' check-ins and check-outs. * Respond to guests' needs and requests. * Securing payment, verifying, and adjusting billing as needed. * Handling accounting of money, receipts, guests' accounts, and credit through the operation of the front desk computer system and completion of reports required to ensure the company's funds are secure. * Close out the day via Opera Cloud PMS. * Summarizing the night's operations and communication with the necessary departments. * Ensures rollover from one business day to the next. This is an hourly position with a compensation of $22 per hour. We Offer Excellent Benefits: * Free room nights, Discounted and Friends & Family Room Rates * Medical, Prescription, Dental, and Vision Insurance * 401K with company match * Paid Vacation, sick days, new child leave, and personal days * Paid Family Bonding Time and Adoption Assistance * Tuition Reimbursement * Employee Stock Purchase Plan * Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more HYATT House is an extended-stay, residential-style hotel that aims to provide individual travelers with the feel of a modern condominium. The 125 to 200 rooms, all-suite, properties offer comforts of home such as fully equipped kitchens, flat panel HDTVs, and free high-speed internet access. The public space features facilities such as a pool. a fitness center, and a business center. A full breakfast every morning and an evening social on weekday evenings are complimentary to guests. HYATT House properties are located in urban, airport, and suburban locations and can accommodate small corporate meetings and corporate clients seeking to place their employees on extended assignments. Welcome you to your new house, HYATT House!

**Additional Information** Overnight shift, shift differential $1.00 per hour, Open availability, FOSSE experience preferred **Job Number** 25179496 **Job Category** Finance & Accounting **Location** Courtyard by Marriott San Jose Cupertino, 10605 North Wolfe Road, Cupertino, California, United States, 95014VIEW ON MAP (********************************************************************************************************************************************************************************** **Schedule** Part Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $25.40-$25.40 per hour **POSITION SUMMARY** Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications. Set up, stock, and maintain work areas, and inspect the cleanliness and presentation of all materials prior to use. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._ At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun. In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications. Set up, stock, and maintain work areas, and inspect the cleanliness and presentation of all materials prior to use. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

Job Description Reports To: General Manager Requirements: Minimum of a high school diploma. Higher level of education preferred. Choice Hotels and Choice Advantage experience a must 3 years hotel front office experience with a minimum of 1 year as a Night Auditor. Must be able to work night shifts and weekends General Responsibilities: Ensure proper completion of all front office and night audit duties. Direct and coordinate the activities of all night shift staff. Effectively, properly, and accurately analyze the day's operating results and perform daily assigned duties including: Conduct the Night Audit in accordance with Fine Hospitality standards. Operations analysis and reporting: Accounts Payable Accounts Receivable and direct billing End of day statistics Labor hours Daily Flash Report (DFR) Front office room inspection reports Competition survey Prospecting for lead generation Operations statistics report - labor cost/room, etc. Primary Functions: Accounting Properly and accurately conduct the audit and accounting functions in a timely manner and transmit the information to the corporate office. Prepare and transmit the payroll information and statistics. Prepare and distribute the Daily Flash Report (DFR) Night Audit procedures Reconciles credit card transactions and cash received for the day Profit Prepare and distribute the daily cost per occupied room (CPOR) data and statistics. Quality Compile and enter the data from the Front Office Room Inspection forms Perform the regular Front Office duties. Work Ethic Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, nurture a positive, professional work environment. Specific Responsibilities: Send a daily end of the day activity and accomplishment email to the General Manager and a copy to the FHG Director of Operations. To provide accurate and timely reports for the General Manager to review. Be proficient on the use of the Property Management System and be able to train front desk personnel on the system. Balance and audit for accuracy. Transmit credit card batches. Complete and transmit daily management and accounting reports Have a good understanding of all of hotel operating procedures. Review front office communications logs. Supervise delegated responsibilities and follows up. Be able to use all front office equipment such as credit card machine, copier, and fax. Inform the General Manager of any unique situations, or unusual developments in front office operations. Handle guest complaints effectively and tactfully at all times. Be able to coordinate and efficient handling of incoming phone calls, emails, facsimiles, and messages. Understand the Chart of Accounts. Process reservations by mail, telephone, fax and central reservation systems referrals. Process reservations received from sales office and other hotel departments. Be knowledgeable of room types and offered rate plans. Fully understand hotel's franchise policy on guaranteed reservations and no- shows. Willing to assist in other areas as required, including but not limited to trash disposal in all public areas. Promote goodwill by being courteous, friendly, and helpful to guests, managers, and all other associates. Optimum Attributes: Effective Communication skills Good team player Well-groomed and professional appearance. Open with praise, discrete with criticism. Performance Standards: Performance shall be measured by: Keeping current with reporting properly, accurately, and in a timely fashion. Timely sending accurate Daily Flash Reports (DFR) Checking and sending timely and complete New Hire Packets.

**Additional Information** Overnight Shift **Job Number** 25188738 **Job Category** Finance & Accounting **Location** Courtyard by Marriott San Francisco Larkspur Landing, 2500 Larkspur Landing Circle, Larkspur, California, United States, 94939VIEW ON MAP (***************************************************************************************************************************************************************************************************** **Schedule** Part Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $25.13 - $25.13 per hour **POSITION SUMMARY** Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications. Set up, stock, and maintain work areas, and inspect the cleanliness and presentation of all materials prior to use. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._ At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun. In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Job Description Reports To: General Manager Requirements: Minimum of a high school diploma. Higher level of education preferred. Choice Hotels and Choice Advantage experience a must 3 years hotel front office experience with a minimum of 1 year as a Night Auditor. Must be able to work night shifts and weekends General Responsibilities: Ensure proper completion of all front office and night audit duties. Direct and coordinate the activities of all night shift staff. Effectively, properly, and accurately analyze the day's operating results and perform daily assigned duties including: Conduct the Night Audit in accordance with Fine Hospitality standards. Operations analysis and reporting: Accounts Payable Accounts Receivable and direct billing End of day statistics Labor hours Daily Flash Report (DFR) Front office room inspection reports Competition survey Prospecting for lead generation Operations statistics report - labor cost/room, etc. Primary Functions: Accounting Properly and accurately conduct the audit and accounting functions in a timely manner and transmit the information to the corporate office. Prepare and transmit the payroll information and statistics. Prepare and distribute the Daily Flash Report (DFR) Night Audit procedures Reconciles credit card transactions and cash received for the day Profit Prepare and distribute the daily cost per occupied room (CPOR) data and statistics. Quality Compile and enter the data from the Front Office Room Inspection forms Perform the regular Front Office duties. Work Ethic Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, nurture a positive, professional work environment. Specific Responsibilities: Send a daily end of the day activity and accomplishment email to the General Manager and a copy to the FHG Director of Operations. To provide accurate and timely reports for the General Manager to review. Be proficient on the use of the Property Management System and be able to train front desk personnel on the system. Balance and audit for accuracy. Transmit credit card batches. Complete and transmit daily management and accounting reports Have a good understanding of all of hotel operating procedures. Review front office communications logs. Supervise delegated responsibilities and follows up. Be able to use all front office equipment such as credit card machine, copier, and fax. Inform the General Manager of any unique situations, or unusual developments in front office operations. Handle guest complaints effectively and tactfully at all times. Be able to coordinate and efficient handling of incoming phone calls, emails, facsimiles, and messages. Understand the Chart of Accounts. Process reservations by mail, telephone, fax and central reservation systems referrals. Process reservations received from sales office and other hotel departments. Be knowledgeable of room types and offered rate plans. Fully understand hotel's franchise policy on guaranteed reservations and no- shows. Willing to assist in other areas as required, including but not limited to trash disposal in all public areas. Promote goodwill by being courteous, friendly, and helpful to guests, managers, and all other associates. Optimum Attributes: Effective Communication skills Good team player Well-groomed and professional appearance. Open with praise, discrete with criticism. Performance Standards: Performance shall be measured by: Keeping current with reporting properly, accurately, and in a timely fashion. Timely sending accurate Daily Flash Reports (DFR) Checking and sending timely and complete New Hire Packets.

Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications. Set up, stock, and maintain work areas, and inspect the cleanliness and presentation of all materials prior to use. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

We are seeking a reliable and detail-oriented Night Auditor to work overnight shifts. The ideal candidate should have excellent communication, customer service, and organizational skills, and be able to work independently with minimal supervision. Compensation: $20.00 Key Responsibilities: Check-in and check-out guests, confirm reservations, assign rooms, and issuing keys. Handle guest requests, concerns, and complaints promptly and professionally. Process payments and transactions, including room charges, cash, debit, or credit. Ensure the common area and lobby are clean and presentable. Run daily reports, such as arrivals, departures, and special requests, checking for accuracy. Maintain front desk supplies and equipment. Coordinate with housekeeping and maintenance to track room readiness. Answer guest calls and provide information about the property and local attractions. Perform administrative duties, including filing and updating records. Safeguard guest information and handle confidential records with integrity. Other duties as assigned. Requirements: 1 year of experience in hospitality and front desk roles. Strong written and verbal communication skills. Proficiency in Windows operating systems, spreadsheets, and word processing. Ability to solve problems and make decisions quickly. High school diploma or equivalent. Ability to work independently and handle stressful situations. Physical Demands: Regularly required to walk, stand, and use hands to complete tasks. Must be able to lift up to 50 pounds occasionally and 10 pounds frequently.