Clinical Research Assistant jobs at Beth Israel Lahey Health

Under general direction, the **Senior Research Administrator (Research Administrator II)** , provides Pre and Post award support to Joslin investigators for complex Clinical Research awards including federal grants and subcontracts, foundation grants and clinical trial agreements. Pre-award responsibilities require supporting the preparation, review and processing of clinically-oriented grant applications and with an emphasis on industry sponsored clinical trials. Post-award responsibilities involve the administration of research projects in compliance with legal, sponsor and Center policies and regulations. This position will also assist in the maintenance of internal tracking data used for management reporting. This role is a wonderful opportunity to be part of a remarkable team atmosphere where pre-award, post-award, compliance and research legal work closely together. + Small, single focus institution with a global impact + Possibility of making a real impact on an individual basis + Due to our smaller size, recognition of individual accomplishments is apparent to all levels of leadership + Role is a hybrid of central office administrator and departmental administrator positions at other institutions. + Strong collaborative effort with our PI's + Great institution and OSR for learning + Ability to participate in Center-wide initiatives such as Research Retreat, and other Research-wide effort The interview process will be conducted virtually, and the role has the option for a mainly remote schedule if desired. _As a health care organization, we have the responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment._ **Responsibilities** + Under direct supervision assists and advises faculty and staff on all aspects of pre- and post-award clinical research project proposals and account management. + Presents clear and concise interpretation of policies, regulations, and guidelines to faculty, staff, administrators and others. + Stays abreast of sponsors' rules, regulations and policy changes. Disseminate information about changes in clinical research administration guidelines from sponsors and the Center. Remain abreast of current trends, practices, regulatory and/or policy changes of granting entities, which may impact internal processes or programs. Provide continuing education to faculty and staff on external regulations. Develops resources to aid faculty and staff in their response to funding opportunities and performance of contracts. + Maintains departmental databases + Prepares just-in-time documentation for validation and compiles other information required for sponsors' grant application processing and award issuance. + Requests sponsor authorization as necessary on changes in principal investigator, scope or work, key personnel, key personnel effort, performance site, proposed funding period or no-cost extension requests via eRA Commons. + Ensures clinical research award operational compliance with Center policies and external legal and administrative regulations. + Other duties as assigned **Qualifications** + Bachelor's degree, or the equivalent combination of education, training and experience from which comparable skills can be acquired. + Three or more years' experience in research administration with pre and post award management in an academic research/hospital environment. + Clinical trial and related clinical research experience preferred + Demonstrated track record in a front-line service-oriented position, involving extensive customer service and relationship building. + Certification in Research Administration desirable. + Broad knowledge of polices and regulations governing federal funding and accompanying compliance issues + Ability to interpret PHS and other grant sponsor policies, including Uniform Guidance, and related grant management requirements to ensure accurate proposal submission. + Proficiency in Microsoft Office Suite software (Excel, Word, Outlook) and other database applications (Access Preferred) + Strong communication skills to effectively communicate with diverse segments of the institution, provide training, and respond to end-user questions. + Ability to work independently to identify problems and solutions that meet the occasionally competing needs of research, other internal departments, sponsoring agencies or regulatory bodies. + Strong detail orientation when reviewing grants requirements against application to ensure accuracy and compliance in submission. + Ability to work under pressure. + Skill in prioritizing workload to complete work in a timely manner where there are pressures of deadlines, competing requirements, and fluctuating workloads, without sacrificing quality. The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. **(Min)** USD $80,000.00/Yr. **(Max)** USD $95,000.00/Yr. **Location** _US-MA-Boston_ **Job ID** _R3815-24_ **\# Positions** _1_ **Category** _Research - Research_ **Pos. Type** _Full Time_ All of the employing entities of Beth Israel Lahey Health maintain a continuing policy of non-discrimination in employment. The policy is to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Under general supervision and direction provides direct care to research study participants and makes necessary nursing judgments. Performs diverse administrative duties requiring analysis, sound judgment and a high level of knowledge of specific protocols. Implements study protocols in accordance with regulatory, departmental and institutional requirements. Uses the nursing process to deliver professional care and evaluation of study participant responses to study protocols. Interacts with study participants diagnosed with various medical conditions and diagnoses. Works closely with investigators and the study team, providing mentoring, direction and guidance to research staff (e. g. , Clinical Research Coordinators). :Essential Duties & Responsibilities including but not limited to: 1) Has direct knowledge and experience in the implementation of all aspects of clinical trials research adhering to Research SOPs, GCP compliance and FDA regulations. 2) Functions as a mentor, resource and educator for clinical research coordinators and other colleagues related to Research conducted within the department. 3) Functions as an interdepartmental liaison, evaluating, coordinating, and facilitating diverse clinical research projects conducted by investigators and the study team: Implements, conducts and coordinates assigned research studies by reviewing all pertinent study documents and assessing departmental and institutional requirements. Reviews all pertinent study documents for potential implementation issues and addresses them accordingly. Establishes study processes and procedures, communicates with study team and collaborating departments regarding study requirements; conducts in-services. Responsible for ensuring protocol adherence by understanding, communicating and making sure the study parameters are ordered and carried out per protocol requirements. Advises physicians on required tests, timing of tests, procedures to be followed with suspicious test results, etc. Assures that all appropriate treating physicians receive the results of study tests, as appropriate. Communicates with and develops interdisciplinary relationships with all departments contributing to the successful implementation of the study protocol. Develops tools to assist all departments per study procedures. Develops tools to help laboratory and pharmacy perform all study procedures. Complies with IRB decisions, conditions and requirements. Continuously monitors study activities evaluating practices and procedures; revises as necessary; Updates study processes/procedures according to amendments. Exercises all other responsibilities of clinical research coordination. 4) Recruits patients to assigned research studies: Identifies eligible patients (e. g. , reviews pathology reports in disease specific categories, reviews consultation reports, etc. ). Interacts with patients prior to entering the study and throughout the entire treatment; Discusses and obtains informed consent with study participants. Evaluates patient data to determine if patient meets further study eligibility and registers or randomizes the study participant to assigned research study. 5) Provides direct care to research study participants and makes necessary nursing judgments: Demonstrates clinical performance at an expert level utilizing perceptual skills. Coordinates the care of subjects and directs assistive personnel in order to provide safe, effective, efficient patient centered care. Assists physicians with designing and/or implementing study protocol treatment of patients. Acquires detailed knowledge of assigned studies so as to serve as a specialist for the assigned research study and triage calls from the physicians and support staff; Contacts the sponsor for clarification when necessary. Educates study subjects and family on protocol, study interventions, study drug, etc. ; acts as a liaison between study subjects and other members of the research team. Assesses subject participation on a continuous basis in light of ethical considerations and protocol compliance. Directly retrieves and/or coordinates the retrieval and submission of patient samples or tests (e. g. , blood samples, urine samples, tissue, ECG, etc. ). Evaluates and monitors the occurrence of adverse events or toxicities in collaboration with the study investigator; Ensures non-serious and serious adverse events are properly documented, and ensures expedited reporting of applicable events (ADEERs). Ensures scientific integrity of study data and protects the rights, safety, and well-being of subjects enrolled in clinical trials. 6) Completes all necessary paperwork associated with study: Creates and revises source documents as needed and notifies all associated departments of change. Creates study visit nursing notes and ensures proper and timely placement in the EMR. Performs data management duties ensuring strong quality of data. Identifies data management issues with PI / sponsor. 7) Organizes project team meetings and prepares the agenda under direction of the principal investigator. 8) Accesses, utilizes and follows departmental research SOPs; accesses and adheres to current policies and procedures; Makes suggestions for improvement. 9) Maintains required continuing education credits and nursing license, as applicable. 10) Participates and assists in other research projects and initiatives as assigned: Is a team player within the department. Is flexible with time when applicable. Organizational Requirements: Maintain strict adherence to the Lahey Hospital and Medical Center Confidentiality policy. Incorporate Lahey Hospital and Medical Center Standards of Behavior and Guiding Principles into daily activities. Comply with all Lahey Hospital and Medical Center Policies. Comply with behavioral expectations of the department and Lahey Hospital and Medical Center. Maintain courteous and effective interactions with colleagues and patients. Demonstrate an understanding of the job description, performance expectations, and competency assessment. Demonstrate a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards. Participate in departmental and/or interdepartmental quality improvement activities. Participate in and successfully completes Mandatory Education. Perform all other duties as needed or directed to meet the needs of the department. Minimum Qualifications: Education: Bachelor's degree in nursing required; Master's degree in nursing preferred Licensure, Certification & Registration: Valid Registered Nurse licensure within the state of Massachusetts required Basic life support required Experience: 4+ years direct work related experience in a research or medical setting; experience with cooperative group trials preferred; proven ability to take initiative, comprehend regulations, work independently and exhibit leadership; Epic experience a plus. Skills, Knowledge & Abilities: Ability to make decisions that are guided by general instructions and practices requiring some interpretation; May make recommendations for solving problems of moderate complexity and importance; Ability to address problems that are varied, requiring analysis of interpretation of the situation using direct observation, knowledge and skills based on education and general precedents; Seeks assistance when confronted with difficult and/or unpredictable situations; Ability to act as a team leader creating a collaborative and respectful team environment and improving workflows; Ability to travel for clinic activities; Strong verbal and written communication, multi-tasking, attention to detail and organizational skills; Proven ability to function independently, take initiative and to interact with professional personnel at all levels of an organization; Ability to communicate clearly and effectively; Ability to interact with study participants with various diseases compassionately and respectfully; Experience with computer systems, including web based applications; Working knowledge of medical terminology, FDA, OHRP and GCP regulations and medical practice protocols; In the absence of any of these skills, demonstrates the ability to be thoroughly trained to meet organizational standards. Key Relationships: 1 . Director receives general direction and oversight; support of research initiatives, regulatory guidance 2 . Manager / Supervisor receives general oversight; support of research initiatives, regulatory guidance 3 . Sr. Clinical Research Coordinator / Clinical Research Coordinator receives support of research initiatives 4 . Principal Investigators receives general oversight; support of research initiatives, regulatory guidance 5 Research Subjects Facilitates access to physicians, and other personnel, services, and assistance with relevant information. Pay Range: $37. 00 - $95. 37The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. The Research Administrator II is responsible for the daily administrative operations of defined research areas including grant and contract proposal preparation and approval, establishment of account infrastructure, management of financial transactions, preparation of regular reporting on status of funding and approval of research expenditures. This person collaborates with Chiefs and Principal Investigators (PIs) and Research Administration Team leadership to ensure compliance and proper implementation of policies and procedures. Job Description: Primary Responsibilities: Works with information from internal systems, including Workday, grant management software and other systems to monitor purchases, actual, and encumbered expenses as well as salary distributions. Must have an aptitude for numbers including budget management and research federal policies. (essential) Works with Financial Analysts and others as necessary to reconcile information/reports and provide investigators with regular financial status reports in user-friendly formats. Expected to have regular meetings with investigators where projections are provided and reviewed to avoid deficit spending. As necessary, work with investigators and Research Administration team leadership to manage deficits. (essential) Responsible for managing all time and effort reporting for defined areas of responsibility. Works with PIs to regularly monitor information, make changes as appropriate. Report any unusual or non-compliant information to PI and Research Administration team leadership (essential) Authorizes all expense items such as making deposits, transferring funds, and assignment of expenses within areas of responsibility. Works with ancillary areas such as A/P, HR, and Purchasing to ensure receipt of materials and prompt payment or resolution of any issues. (essential) Coordinates and supports overall grant proposal submission process including budget development for new and non-competing submissions for their area of responsibility. Advises investigators of grant policies, due dates for progress reports, and compliance requirements. Reviews proposal in final stage prior to Signature Official review and submission to sponsor. (essential) Works with the Harvard International Office and Human Resources to assist with onboarding of new hires as needed. (essential) Participates in routine research administration meetings, seminars and programs to stay abreast of best practice and guiding regulations. (essential) Works under the direction of the Research Manager to assist with onboarding and offboarding of labs and staff as needed. (essential) Required Qualifications: - Associate's degree required. - 1-3 years of Research Administration experience or 2+ years of related experience required. - Experience with computer systems required, including web- based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. Preferred Qualifications: - Bachelor's degree preferred. Competencies: Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents. Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Social/Environmental Requirements: Work requires close attention to task for work to be accurately completed. Intermittent breaks during the work day do not compromise the work. Work routine is fairly consistent, but employee needs to be able to use judgment to respond to events several times a week. No substantial exposure to adverse environmental conditions. Health Care Status: NHCW: No patient contact. - Health Care Worker Status may vary by department. Sensory Requirements: Close work (paperwork, visual examination), Monitor Use, Conversation. Physical Requirements: Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally. This job requires constant keyboard use, frequent sitting. There may be occasional walking. Fine manipulation using both hands. Pay Range: $66,000.00 USD - $88,450.00 USD The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. The Research Administrator I is responsible for the daily administrative operations of defined research areas, including grant and contract proposal preparation and approval, establishment of account infrastructure, management of financial transactions, preparation of regular reporting on status of funding and approval of research expenditures. This person collaborates with Chiefs, Principal Investigators (PIs) and the Research Administration Team leadership to ensure compliance and proper implementation of policies and procedures. Job Description:Primary Responsibilities:Works with information from internal systems, including Workday, grant management software and other systems to monitor purchases, actual and encumbered expenses as well as salary distributions, must have an aptitude for numbers including budget management and research federal policies. (essential) Works with Financial Analysts and others as necessary to reconcile information/reports and provide investigators with regular financial status reports in user-friendly formats; expected to have regular meetings with investigators where projections are provided and reviewed to avoid deficit spending; as necessary, work with investigators and Research Administration team leadership to manage deficits. (essential) Responsible for managing all time and effort reporting for defined areas of responsibility; works with PIs to regularly monitor information and make changes as appropriate; report any unusual or non-compliant information to PI and Research Administration team leadership. (essential) Authorizes all expense items such as making deposits, transferring funds and assignment of expenses within areas of responsibility; works with ancillary areas such as A/P, HR, and Purchasing to ensure receipt of materials and prompt payment or resolution of any issues. (essential) Coordinates and supports overall grant proposal submission process, including budget development for new and non-competing submissions for their area of responsibility; advises investigators of grant policies, due dates for progress reports, and compliance requirements; reviews proposal in final stage prior to Signature Official review and submission to sponsor. (essential) Works with the Harvard International Office and Human Resources to assist with onboarding of new hires as needed. (essential) Participates in routine research administration meetings, seminars and programs to stay abreast of best practice and guiding regulations; provides support to RAD on special projects as necessary. (essential) Works under the direction of the Research Manager to assist with onboarding and off boarding of labs and staff as needed. (essential) Required Qualifications:Associate's degree required or other post high school education; Bachelor's degree preferred. 0-2 years of related work experience required. Experience with computer systems required, including web- based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. Preferred Qualifications:Bachelor's degree preferred. 1 year of research administration, grants management, budget preparation or financial management experience preferred. Competencies:Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents. Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Social/Environmental Requirements:Work requires close attention to task for work to be accurately completed. Intermittent breaks during the workday do not compromise the work. Work routine is fairly consistent, but employee needs to be able to use judgment to respond to events several times a week. No substantial exposure to adverse environmental conditions Health Care Status: NHCW: No patient contact. - Health Care Worker Status may vary by department. Sensory Requirements:Close work (paperwork, visual examination), Monitor Use, Conversation. Physical Requirements:Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects; sitting most of the time, with walking and standing required only occasionally; this job requires constant keyboard use, frequent sitting; there may be occasional walking, fine manipulation using both hands. Pay Range: $64,000. 00 USD - $82,790. 00 USDThe pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Responsible for managing/overseeing the recruiting, screening and enrolling of patients for participation in multiple clinical trials, ensuring compliance with federal, state and institutional guidelines. Financial responsibilities including assisting with the grant application process and monitoring expenses for all protocols. Supervisory duties including overseeing the progress of protocols; supervising, planning and prioritizing the work of the Clinical Research Coordinators. Job Description:Essential Responsibilities: Participates in hiring and training Clinical Research Coordinators. Monitors performance of staff. Contributes to annual performance evaluations of staff. Ensures that schedules, follow up and completion of research protocols progress as planned. Works with staff to resolve day-to-day problems. (essential) Assists in the execution of new IRB applications and processes annual reviews for the IRB committees with regard to consents. May attend IRB meetings as required or address IRB questions regarding the protocols or consent forms. Working with the principal investigator and/or research nurse, submits protocols, amendments, notices, suspensions and terminations to the IRB for review and approval. (essential) Interacts with patients prior to entering the study and throughout the entire treatment. Discusses and obtains informed consent with patients. Revises protocol consent form to comply with federal, state and IRB guidelines. (essential) Assesses potential patients' eligibility for inclusion in a particular protocol based on contracts with physicians and nurses and knowledge of the protocol. Checks all eligibility or ineligibility criteria with the patients' medical record. Verifies information with clinical research nurse and/or principal investigator. May enroll patients onto clinical trials. (essential) Monitors the occurrence of adverse events and reports them according to the guidelines of the FDA, sponsoring drug accompany (if applicable) and the IRB. May interact with sponsors and/or pharmaceutical company representatives. May prepare reports for pharmaceutical company monitors as well as routine audits for the FDA, if applicable. (essential) Monitors strict adherence to protocols by physicians, nurses and patients. Reviews protocol requirements with physicians, nurses and fellows. Identifies and resolves problems with protocol compliance. Keeps principal investigator and research nurse aware of any problems. (essential) Prepares records for audits. Interacts with industry or sponsoring organization representatives to review records at time of audits. Answers queries from sponsoring organization regarding ambiguous or incomplete data. Monitors quality and timeliness of data submissions. Ensures data extracts completed by staff are in compliance with protocols. (essential) May assist physician investigator in reviewing data from research protocol in order to assess efficacy of therapy and make subsequent treatment decisions. Serves as a resource to physicians and nurses to locate information for special reports and treatment decisions. (essential) Ensures compliance with funding agencies and assists principal investigator in the preparation of annual progress report of the grant. May oversee the application process for grants. Develops financial and statistical reports. Monitors expenses related to each protocol. May work to prepare budget. (essential) May assist the principal investigator in obtaining new sources of funding and negotiating with prospective sponsors and collaborating institutions. Must have full understanding and ability to explain research protocols thoroughly including goals, methods and design. (essential) Required Qualifications:Bachelor's degree required; Master's degree preferred. 1-3 years of related work experience in a medical setting; clinical research setting preferred. Knowledge of Medical Terminology. Working knowledge of computerized applications, including web-based applications and Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. Competencies:Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance. Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements. Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Physical Nature of the Job:Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move throughout the hospital campus. Pay Range: $24. 04 - $47. 62The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Responsible for screening research subjects for participation in clinical research projects, enrolling research subjects onto these studies, monitoring protocol implementation, completing required forms and reporting results. Works closely with other clinical research staff. Job Description:Primary Responsibilities:1. Independently or in conjunction with other clinical research staff and/or research nurse, recruits and enrolls research subjects onto clinical research projects according to study protocols. May assess research subjects' eligibility for inclusion in a particular protocol based on contracts with physicians and nurses and knowledge of the protocol. (essential)2. Checks all eligibility and ineligibility criteria with the research subjects' medical record. Verifies information with clinical research nurse and/or principal investigator. (essential)3. Discusses informed consent with research subjects. Interacts with research subjects prior to entering the study and throughout the entire treatment. Assists with scheduling appointments and follow up tests. (essential)4. Learns protocol and monitors strict adherence to protocols by physicians, nurses and research subjects. Reviews protocol requirements with physicians, nurses and fellows. Identifies any problems with protocol compliance and notifies principal investigator and/or research nurse. Begins to learn how to independently resolve problems with protocol. (essential)5. Extracts data on protocol subjects from hospital records, outpatient charts and private physician office records in order to complete case report forms required by specific protocols. Enters data into computerized system. (essential)6. Assists clinic staff in obtaining insurance approval for subject protocol participation and scheduling tests and arranging admissions or outpatient visits for subjects. (essential)7. Assists investigator with correspondence with IRB. (essential)8. As needed, may function in areas/clinics performing job duties related to clinical research studies. Required Qualifications:Bachelor's degree required. 0-1 year of related work experience required. Medical terminology. Working knowledge of computer systems required, including web-based applications and some Microsoft Office applications, which may include Outlook, Word, Excel, PowerPoint or Access. Competencies:Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision. Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements. Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. Teamwork: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Physical Requirements:Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move throughout the hospital campus. Pay Range: $19. 23 - $30. 77The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Under minimal supervision and direction, the Clinical Research Coordinator II will be responsible for the coordination and administration of multiple research studies. Responsible for assigned research studies and general research duties. Implements study protocols in accordance to regulatory and institutional requirements. Works closely with principal investigators, research staff and Research Administration facilitating all aspects of assigned clinical trials. Interacts with study participants diagnosed with various medical conditions and diagnoses. :1) Possesses ongoing knowledge of FDA, OHRP and GCP regulations:Ensures adherence to regulations. Educates and mentors other study staff as applicable. 2) Responsible for coordinating different phases of research studies with varying degrees of complexity with minimal oversight:Completes and submits trial feasibility forms; coordinates and obtains non-disclosure agreements. Arranges and conducts pre-study qualification and site visits. Acts as the main liaison of communication between sponsors and investigators in all aspects of study start up. 3) Implements assigned research studies by reviewing study and assessing protocol and institutional requirements:Implements all study protocols in accordance with research SOPs, FDA, OHRP, and GCP regulations. Immediately develops coordinator/sponsor relationship. Completes start- up checklists and organizes study start-up plan, including source worksheet creation. Prepares, completes and submits regulatory documents in a timely manner. Prepares, completes and submits start up IRB documents in a timely manner. Reviews all pertinent study documents for potential implementation issues and implements plan accordingly. Ensures appropriate training and certification for all members of the study team involved in the research protocol. Establishes and communicates study procedures with collaborating departments to ensure compliance with all study requirements; conducts in-services (e. g. arranges special blood draws with phlebotomy, special blood processing with specimen processing, ordering and receiving of drug with the pharmacy and infusion team, and copying and submission of MRI with Radiology). Works collaboratively with research finance to process clinical trial agreements, study budget development and other finance issues, as applicable. Attends Investigator Meetings as applicable. 4) Conducts assigned research studies per protocol requirements, departmental and institutional policy:Creates and maintains eRegulatory, patient study and CRF files. Thoroughly learns assigned protocols and serves as resource for all study team members. Responsible for ensuring protocol adherence by understanding, communicating and making sure the study parameters are ordered and carried out per protocol requirements. Advises physicians on required tests, timing of tests and procedures. Ensures that all appropriate treating physicians receive the results of study tests, as appropriate. Administers questionnaires and assessments as mandated by the protocol and delegated by the PI. Directly retrieves and/or coordinates the retrieval and submission of patient samples or tests (e. g. , blood samples, urine samples, tissue, ECG, etc. ). Submits all IRB submission documents such as protocol amendments and consent form revisions, annual reviews, adverse events, investigator changes, accrual status change and change in risk to the IRB in a timely manner with minimal assistance/guidance from senior staff; Complies with IRB decisions, conditions and requirements. Utilizes current systems to schedule tests and appointments and to access patient data and test results. Establishes monitoring tools to ensure the adherence to study guidelines (e. g. patient enrollment tracking). May assist with the coordination of preparing summary reports, study results, poster presentations and manuscripts for publication. 5) Recruits patients to assigned research studies:Works closely with physicians to develop recruitment strategies. Creates research brochures and other related recruitment materials; creates and/or reviews study trial listing for the Lahey website. Actively screens for and identifies eligible patients through various means (e. g. physician schedules, clinical or research databases, website response). Evaluates patient data to determine if patient meets study eligibility, including reviewing screening eligibility tests, under minimal supervision. Contacts and screens potential subjects for the study. Participates in the informed consent process; obtains subjects signatures and processes appropriately per research policies. Registers or randomizes study participants to assigned research study and treatment/arm; schedules and attends study follow-up visits, as applicable. 6) Performs Data Management duties:Prepares for each study participant visit to ensure all appropriate study procedures are done per protocol; ensures patient visit/test is billed correctly to either insurance or the research account per schema. Completes source worksheets and case report forms (CRFs) as dictated by the assigned research study (i. e. required forms in the required format in the required time interval); Ensures CRF's and source are complete and done correctly. Provides source documentation from the medical chart for all information that is recorded. Submits CRFs to the sponsor as dictated by the study; Maintains sufficient files in the department to document submission and maintain source documentation. Ensures proper placement of consent and related study materials in EMR system. Maintains study supplies and reorders as necessary. 7) Maintains a professional relationship with sponsors and/or CRO's and related members:Maintains regular and appropriate communication. Works with sponsor monitors during monitoring visits; promptly responds to sponsor requests for additional material, clarifying material or missing material. Works cooperatively with sponsor to ensure that good clinical practice are being followed. Resolves data queries timely and appropriately. Schedules sponsor audits, as requested, and is available during audit to review CRFs and procedures with sponsor personnel, as necessary. Completes study close out activities at the end of the study. Retains records and archives documents according to institutional SOPs. 8) Works in collaboration with research finance on all study related finances including clinical trial agreements, budget preparation, patient related study visits, invoicing and helping to resolve study subject billing issues. 9) Seeks additional training or guidance when necessitated; utilizes available research tools and resources. 10) Completes and maintains all required trainings:Participates in and actively seeks continuing education opportunities. Maintains required continuing education credits per institutional and departmental SOPs. 11) Participates and assists in other research projects and initiatives as assigned:Is a team player within the department. Is flexible with time when applicable. Organizational Requirements: Maintain strict adherence to the Lahey Hospital and Medical Center Confidentiality policy. Incorporate Lahey Hospital and Medical Center Standards of Behavior and Guiding Principles into daily activities. Comply with all Lahey Hospital and Medical Center Policies. Comply with behavioral expectations of the department and Lahey Hospital and Medical Center. Maintain courteous and effective interactions with colleagues and patients. Demonstrate an understanding of the job description, performance expectations, and competency assessment. Demonstrate a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards. Participate in departmental and/or interdepartmental quality improvement activities. Participate in and successfully completes Mandatory Education. Perform all other duties as needed or directed to meet the needs of the department. Minimum Qualifications: Education: Bachelor's degree required. In absence of a Bachelor's degree, will consider 8 years of relevant work experience in addition to the experience noted below. Licensure, Certification & Registration: None required Experience: 2-5+ years direct work related experience in a research setting Skills, Knowledge & Abilities: Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in varied situations; Ability to make decisions that are guided by general instructions and practices requiring some interpretation; Seeks assistance when confronted with difficult and/or unpredictable situations; Ability to travel nationally to other research sites, attend investigator meetings and educational conferences as required; Strong verbal and written communication, multi-tasking, attention to detail and organizational skills; Ability to interact with professional personnel at all levels; ability to communicate clearly and effectively; Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner; Ability to function independently, set priorities, provide clear direction and training, take initiative and work collaboratively in small teams; Ability to interact with study participant with various diseases compassionately and respectfully; Working knowledge of medical terminology and medical practice protocols; Experience with computer systems, including web based applications; In the absence of any of these skills, demonstrates the ability to be thoroughly trained to meet organizational standards. Pay Range: $19. 23 - $30. 77The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Under minimal supervision and direction will be responsible for the coordination and administration of multiple research studies. Implements study protocols in accordance to regulatory and institutional requirements. Works closely with principal investigators, research staff and Research Administration facilitating all aspects of assigned clinical trials. Interacts with study participants diagnosed with cardiovascular disease. :1) Possesses ongoing knowledge of FDA, OHRP and GCP regulations:Ensures adherence to regulations. Educates and mentors other study staff as applicable. 2) Responsible for coordinating different phases of research studies with varying degrees of complexity with minimal oversight:Completes and submits trial feasibility forms; coordinates and obtains non-disclosure agreements. Arranges and conducts pre-study qualification and site visits. Acts as the main liaison of communication between sponsors and investigators in all aspects of study start up. 3) Implements assigned research studies by reviewing study and assessing protocol and institutional requirements:Implements all study protocols in accordance with research SOPs, FDA, OHRP, and GCP regulations. Immediately develops coordinator/sponsor relationship. Completes start- up checklists and organizes study start-up plan, including source worksheet creation. Prepares, completes and submits regulatory documents in a timely manner. Prepares, completes and submits start up IRB documents in a timely manner. Reviews all pertinent study documents for potential implementation issues and implements plan accordingly. Ensures appropriate training and certification for all members of the study team involved in the research protocol. Establishes and communicates study procedures with collaborating departments to ensure compliance with all study requirements; conducts in-services (e. g. arranges special blood draws with phlebotomy, special blood processing with specimen processing, ordering and receiving of drug with the pharmacy and infusion team, and copying and submission of MRI with Radiology). Works collaboratively with research finance to process clinical trial agreements, study budget development and other finance issues, as applicable. Attends Investigator Meetings as applicable. 4) Conducts assigned research studies per protocol requirements, departmental and institutional policy:Creates and maintains eRegulatory, patient study and CRF files. Thoroughly learns assigned protocols and serves as resource for all study team members. Responsible for ensuring protocol adherence by understanding, communicating and making sure the study parameters are ordered and carried out per protocol requirements. Advises physicians on required tests, timing of tests and procedures. Ensures that all appropriate treating physicians receive the results of study tests, as appropriate. Administers questionnaires and assessments as mandated by the protocol and delegated by the PI. Directly retrieves and/or coordinates the retrieval and submission of patient samples or tests (e. g. , blood samples, urine samples, tissue, ECG, etc. ). Submits all IRB submission documents such as protocol amendments and consent form revisions, annual reviews, adverse events, investigator changes, accrual status change and change in risk to the IRB in a timely manner with minimal assistance/guidance from senior staff; Complies with IRB decisions, conditions and requirements. Utilizes current systems to schedule tests and appointments and to access patient data and test results. Establishes monitoring tools to ensure the adherence to study guidelines (e. g. patient enrollment tracking). May assist with the coordination of preparing summary reports, study results, poster presentations and manuscripts for publication. 5) Recruits patients to assigned research studies:Works closely with physicians to develop recruitment strategies. Creates research brochures and other related recruitment materials; creates and/or reviews study trial listing for the Lahey website. Actively screens for and identifies eligible patients through various means (e. g. physician schedules, clinical or research databases, website response). Evaluates patient data to determine if patient meets study eligibility, including reviewing screening eligibility tests, under minimal supervision. Contacts and screens potential subjects for the study. Participates in the informed consent process; obtains subjects signatures and processes appropriately per research policies. Registers or randomizes study participants to assigned research study and treatment/arm; schedules and attends study follow-up visits, as applicable. 6) Performs Data Management duties:Prepares for each study participant visit to ensure all appropriate study procedures are done per protocol; ensures patient visit/test is billed correctly to either insurance or the research account per schema. Completes source worksheets and case report forms (CRFs) as dictated by the assigned research study (i. e. required forms in the required format in the required time interval); Ensures CRF's and source are complete and done correctly. Provides source documentation from the medical chart for all information that is recorded. Submits CRFs to the sponsor as dictated by the study; Maintains sufficient files in the department to document submission and maintain source documentation. Ensures proper placement of consent and related study materials in EMR system. Maintains study supplies and reorders as necessary. 7) Maintains a professional relationship with sponsors and/or CRO's and related members:Maintains regular and appropriate communication. Works with sponsor monitors during monitoring visits; promptly responds to sponsor requests for additional material, clarifying material or missing material. Works cooperatively with sponsor to ensure that good clinical practice are being followed. Resolves data queries timely and appropriately. Schedules sponsor audits, as requested, and is available during audit to review CRFs and procedures with sponsor personnel, as necessary. Completes study close out activities at the end of the study. Retains records and archives documents according to institutional SOPs. 8) Works in collaboration with research finance on all study related finances including clinical trial agreements, budget preparation, patient related study visits, invoicing and helping to resolve study subject billing issues. 9) Seeks additional training or guidance when necessitated; utilizes available research tools and resources. 10) Completes and maintains all required trainings:Participates in and actively seeks continuing education opportunities. Maintains required continuing education credits per institutional and departmental SOPs. 11) Participates and assists in other research projects and initiatives as assigned:Is a team player within the department. Is flexible with time when applicable. Organizational Requirements: Maintain strict adherence to the Lahey Hospital and Medical Center Confidentiality policy. Incorporate Lahey Hospital and Medical Center Standards of Behavior and Guiding Principles into daily activities. Comply with all Lahey Hospital and Medical Center Policies. Comply with behavioral expectations of the department and Lahey Hospital and Medical Center. Maintain courteous and effective interactions with colleagues and patients. Demonstrate an understanding of the job description, performance expectations, and competency assessment. Demonstrate a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards. Participate in departmental and/or interdepartmental quality improvement activities. Participate in and successfully completes Mandatory Education. Perform all other duties as needed or directed to meet the needs of the department. Minimum Qualifications: Education: Bachelor's degree required In absence of a Bachelor's degree, will consider 8 years of relevant work experience in addition to the experience noted below. Licensure, Certification & Registration: None required Experience: 2-5+ years direct work related experience in a research setting Skills, Knowledge & Abilities: Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in varied situations; Ability to make decisions that are guided by general instructions and practices requiring some interpretation; Seeks assistance when confronted with difficult and/or unpredictable situations; Ability to travel nationally to other research sites, attend investigator meetings and educational conferences as required; Strong verbal and written communication, multi-tasking, attention to detail and organizational skills; Ability to interact with professional personnel at all levels; ability to communicate clearly and effectively; Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner; Ability to function independently, set priorities, provide clear direction and training, take initiative and work collaboratively in small teams; Ability to interact with study participant with various diseases compassionately and respectfully; Working knowledge of medical terminology and medical practice protocols; Experience with computer systems, including web based applications; In the absence of any of these skills, demonstrates the ability to be thoroughly trained to meet organizational standards. Pay Range: $19. 23 - $30. 77The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

As a member of the clinical research team, the **Clinical Research Coordinator I** responsibilities will be associated with one or more clinical research project(s). In this role, you will work directly with patients with or without diabetes and chronic kidney disease and will assist with assigned study/studies. _As a health care organization, we have the responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. We require that all staff be vaccinated against influenza (flu) as a condition of employment._ **Responsibilities** + Provides support on clinical research protocols. Recruits, schedules and interviews patients, performs routine laboratory procedures (including, measuring blood pressure, height and weight, and/or phlebotomy if certified) and protocol, and escorts patients to testing locations. Coordinates patient recruitment to ensure the enrollment goals are met for multiple grants or industry sponsored clinical Facilitates patient visits by performing protocol specific tests and procedures. + Assists with developing, maintaining and completing study data collection forms and source documents. Maintains research patient records and regulatory binders. Performs data entry. + Organizes the storage and use of the study related materials. + Participates in the labeling, organization, storage and retrieval and storage of study biospecimens. + Coordinates with Laboratory Cores for sample analysis. Processes laboratory samples and deliver samples to local laboratory or mails to central laboratory. + Participates in the preparation of scientific publications and presentations of study scientific data. + Assists in training new team members in all clinical research protocols, including how to properly process and store samples. + Assists in keeping regulatory information up to date for the Joslin Internal Review Board (IRB) and the Committee on Human Studies (CHS). + Performs general laboratory support, including ordering supplies and equipment for all studies, and performing literature searches. + Activities for the studies will be performed at Joslin Diabetes Center and other facilities as required. + Will closely work with the staff involved in the study in and outside of Joslin Diabetes Center and under the supervision of the PI. + Participates in research team meetings including travel to Face to face steering committee meetings and study investigator meetings a few times a year. + Other duties as assigned. **Qualifications** + Bachelor's degree in the Biological Sciences/Chemistry or related science is required + Previous research experience involving human subjects or clinical research preferred + Fluent in written and spoken English(additionally in Spanish is preferable) + Skilled user of Microsoft Office Suite + Ability to follow general instructions and procedures, as provided. + Strong interpersonal, organizational and communication skills (communicate clearly and effectively via verbal and written instruction). + Meticulous attention to detail + Professional and warm in demeanor, especially when relating to study participants and their families + Ability to maintain confidentiality + Ability to prioritize responsibilities - through completion. + Ability to work independently and with others in the team - to interact respectfully with other employees, professional staff and/or external contacts. + Excellent critical thinking and problem-solving abilities + Ability to learn sophisticated concepts and detailed protocols quickly The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. **(Min)** USD $21.64/Hr. **(Max)** USD $24.37/Hr. **Location** _US-MA-Boston_ **Job ID** _R3898-26_ **\# Positions** _1_ **Category** _Research - Research_ **Pos. Type** _Full Time_ All of the employing entities of Beth Israel Lahey Health maintain a continuing policy of non-discrimination in employment. The policy is to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.

The purpose of the **Clinical Research Coordinator I** is to coordinate clinical research activities for the Joslin 50-year Medalist Study, which was established to study protective factors against diabetic complications in individuals with type 1 diabetes. This individual will, on a daily basis, be involved in recruiting patients, conducting study visits, as well as processing specimens and entering data. Additionally, they will communicate with participants in regards to issues related to the study. The individual will also be trained to conduct cognitive and brain imaging studies including assisting with image processing. _As a health care organization, we have the responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. We require that all staff be vaccinated against influenza (flu) as a condition of employment._ **Responsibilities** + Aids in the creation and implementation of recruitment strategies and coordinating all aspects of active studies in the Medalist Program. + Identify eligible participants + Inform patients of research and eligibility + Recruiting and scheduling study participants + Assess inclusion/exclusion criteria + Assists with collecting, completing and maintaining study data collection forms and source documents. + Administer questionnaires + Maintain research patient records and regulatory binders + Prepare weekly recruitment reports + Performs routine laboratory and clinical procedures (including measuring blood pressure, height and weight, administering cognitive function tests). + Process and store biological specimens + Maintain organization of biological specimens + The individual will be trained to run brain MRI processing pipelines. They will help check the scans for quality control, and batch process the images through the established pipelines and assist with data analysis using the output data to correlate with clinical data. + Tracks and ships biological samples for assays. + Coordinating post-mortem organ donation study. + Assists in making amendments to protocols and submit proper documentation to IRB. + Performs other duties as needed. **Qualifications** + Bachelor's Degree + 0-3 years of relevantexperience, preferably in clinical research, undergraduate experience in scientific research and/or data management also preferred + Excellent written and verbal communication skills + Excellent interpersonal/human relations skills + Highly organized and efficient + Attentiveness to detail + Ability to maintain confidentiality + Ability to operate personal computer and various software packages (Microsoft Office) The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. **(Min)** USD $21.64/Hr. **(Max)** USD $24.37/Hr. **Location** _US-MA-Boston_ **Job ID** _R3897-26_ **\# Positions** _1_ **Category** _Research - Research_ **Pos. Type** _Full Time_ All of the employing entities of Beth Israel Lahey Health maintain a continuing policy of non-discrimination in employment. The policy is to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Responsible for screening patients for participation in clinical trials, enrolling patients onto these studies, monitoring protocol implementation, completing required forms and reporting results. Works closely with other clinical research staff. May be required to work varied shifts. This position is in the Emergency Department. Job Description:Primary Responsibilities:1. Independently or in conjunction with other clinical research staff and/or research nurse, recruits and enrolls patients onto clinical trials according to study protocols. May assess patients' eligibility for inclusion in a particular protocol based on contracts with physicians and nurses and knowledge of the protocol. (essential)2. Checks all eligibility and ineligibility criteria with the patients' medical record. Verifies information with clinical research nurse and/or principal investigator. (essential)3. Discusses informed consent with patients. Interacts with patients prior to entering the study and throughout the entire treatment. Assists with scheduling appointments and follow up tests. (essential)4. Learns protocol and monitors strict adherence to protocols by physicians, nurses and patients. Reviews protocol requirements with physicians, nurses and fellows. Identifies any problems with protocol compliance and notifies principal investigator and/or research nurse. Begins to learn how to independently resolve problems with protocol. (essential)5. Extracts data on protocol patients from hospital records, outpatient charts and private physician office records in order to complete case report forms required by specific protocols. Enters data into computerized system. (essential)6. May assist clinic staff in obtaining insurance approval for patient protocol participation and scheduling tests and arranging admissions or outpatient visits for patients. (essential)7. Assists investigator with correspondence with IRB. (essential) Required Qualifications:Bachelor's degree required. 0-1 years related work experience required. Medical terminology. Working knowledge of computer systems required, including web-based applications and some Microsoft Office applications, which may include Outlook, Word, Excel, PowerPoint or Access. Competencies:Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision. Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements. Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. Teamwork: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Social/Environmental Requirements:Work requires close attention to task for work to be accurately completed. Intermittent breaks during the workday do not compromise the work. Work routine is fairly consistent, but employee needs to be able to use judgment to respond to events when necessary. Health Care Status: HCW 2: Regular, day-to-day contact; face-to-face only. Examples: Front desk receptionist, info desk receptionist, resource specialists, interpreters, transporters, etc. - Health Care Worker Status may vary by department. Pay Range: $19. 23 - $28. 37The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** Under minimal supervision and direction will be responsible for the coordination and administration of multiple research studies. Responsible for assigned research studies and general research duties. Implements study protocols in accordance to regulatory and institutional requirements. Works closely with principal investigators, research staff and Research Administration facilitating all aspects of assigned clinical trials. Interacts with study participants diagnosed with various medical conditions and diagnoses. **:** 1) Possesses ongoing knowledge of FDA, OHRP and GCP regulations: + Ensures adherence to regulations. + Educates and mentors other study staff as applicable. 2) Responsible for coordinating different phases of research studies with varying degrees of complexity with minimal oversight: + Completes and submits trial feasibility forms; coordinates and obtains non-disclosure agreements. + Arranges and conducts pre-study qualification and site visits. + Acts as the main liaison of communication between sponsors and investigators in all aspects of study start up. 3) Implements assigned research studies by reviewing study and assessing protocol and institutional requirements: + Implements all study protocols in accordance with research SOPs, FDA, OHRP, and GCP regulations. + Immediately develops coordinator/sponsor relationship. + Completes start- up checklists and organizes study start-up plan, including source worksheet creation. + Prepares, completes and submits regulatory documents in a timely manner. + Prepares, completes and submits start up IRB documents in a timely manner. + Reviews all pertinent study documents for potential implementation issues and implements plan accordingly. + Ensures appropriate training and certification for all members of the study team involved in the research protocol. + Establishes and communicates study procedures with collaborating departments to ensure compliance with all study requirements; conducts in-services (e.g. arranges special blood draws with phlebotomy, special blood processing with specimen processing, ordering and receiving of drug with the pharmacy and infusion team, and copying and submission of MRI with Radiology). + Works collaboratively with research finance to process clinical trial agreements, study budget development and other finance issues, as applicable. + Attends Investigator Meetings as applicable. 4) Conducts assigned research studies per protocol requirements, departmental and institutional policy: + Creates and maintains eRegulatory, patient study and CRF files. + Thoroughly learns assigned protocols and serves as resource for all study team members. + Responsible for ensuring protocol adherence by understanding, communicating and making sure the study parameters are ordered and carried out per protocol requirements. + Advises physicians on required tests, timing of tests and procedures. + Ensures that all appropriate treating physicians receive the results of study tests, as appropriate. + Administers questionnaires and assessments as mandated by the protocol and delegated by the PI. + Directly retrieves and/or coordinates the retrieval and submission of patient samples or tests (e.g., blood samples, urine samples, tissue, ECG, etc.). + Submits all IRB submission documents such as protocol amendments and consent form revisions, annual reviews, adverse events, investigator changes, accrual status change and change in risk to the IRB in a timely manner with minimal assistance/guidance from senior staff; Complies with IRB decisions, conditions and requirements. + Utilizes current systems to schedule tests and appointments and to access patient data and test results. + Establishes monitoring tools to ensure the adherence to study guidelines (e.g. patient enrollment tracking). + May assist with the coordination of preparing summary reports, study results, poster presentations and manuscripts for publication. 5) Recruits patients to assigned research studies: + Works closely with physicians to develop recruitment strategies. + Creates research brochures and other related recruitment materials; creates and/or reviews study trial listing for the Lahey website. + Actively screens for and identifies eligible patients through various means (e.g. physician schedules, clinical or research databases, website response). + Evaluates patient data to determine if patient meets study eligibility, including reviewing screening eligibility tests, under minimal supervision. + Contacts and screens potential subjects for the study. + Participates in the informed consent process; obtains subjects signatures and processes appropriately per research policies. + Registers or randomizes study participants to assigned research study and treatment/arm; schedules and attends study follow-up visits, as applicable. 6) Performs Data Management duties: + Prepares for each study participant visit to ensure all appropriate study procedures are done per protocol; ensures patient visit/test is billed correctly to either insurance or the research account per schema. + Completes source worksheets and case report forms (CRFs) as dictated by the assigned research study (i.e. required forms in the required format in the required time interval); Ensures CRF's and source are complete and done correctly. + Provides source documentation from the medical chart for all information that is recorded. + Submits CRFs to the sponsor as dictated by the study; Maintains sufficient files in the department to document submission and maintain source documentation. + Ensures proper placement of consent and related study materials in EMR system. + Maintains study supplies and reorders as necessary. 7) Maintains a professional relationship with sponsors and/or CRO's and related members: + Maintains regular and appropriate communication. + Works with sponsor monitors during monitoring visits; promptly responds to sponsor requests for additional material, clarifying material or missing material. + Works cooperatively with sponsor to ensure that good clinical practice are being followed. + Resolves data queries timely and appropriately. + Schedules sponsor audits, as requested, and is available during audit to review CRFs and procedures with sponsor personnel, as necessary. + Completes study close out activities at the end of the study. + Retains records and archives documents according to institutional SOPs. 8) Works in collaboration with research finance on all study related finances including clinical trial agreements, budget preparation, patient related study visits, invoicing and helping to resolve study subject billing issues. 9) Seeks additional training or guidance when necessitated; utilizes available research tools and resources. 10) Completes and maintains all required trainings: + Participates in and actively seeks continuing education opportunities. + Maintains required continuing education credits per institutional and departmental SOPs. 11) Participates and assists in other research projects and initiatives as assigned: + Is a team player within the department. + Is flexible with time when applicable. **Organizational Requirements:** Maintain strict adherence to the Lahey Hospital and Medical Center Confidentiality policy. Incorporate Lahey Hospital and Medical Center Standards of Behavior and Guiding Principles into daily activities. Comply with all Lahey Hospital and Medical Center Policies. Comply with behavioral expectations of the department and Lahey Hospital and Medical Center. Maintain courteous and effective interactions with colleagues and patients. Demonstrate an understanding of the job description, performance expectations, and competency assessment. Demonstrate a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards. Participate in departmental and/or interdepartmental quality improvement activities. Participate in and successfully completes Mandatory Education. Perform all other duties as needed or directed to meet the needs of the department. **Minimum Qualifications:** Education: Bachelor's degree required In absence of a Bachelor's degree, will consider 8 years of relevant work experience in addition to the experience noted below. Licensure, Certification & Registration: None required Experience: 2-5+ years direct work related experience in a research setting Skills, Knowledge & Abilities: Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in varied situations; Ability to make decisions that are guided by general instructions and practices requiring some interpretation; Seeks assistance when confronted with difficult and/or unpredictable situations; Ability to travel nationally to other research sites, attend investigator meetings and educational conferences as required; Strong verbal and written communication, multi-tasking, attention to detail and organizational skills; Ability to interact with professional personnel at all levels; ability to communicate clearly and effectively; Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner; Ability to function independently, set priorities, provide clear direction and training, take initiative and work collaboratively in small teams; Ability to interact with study participant with various diseases compassionately and respectfully; Working knowledge of medical terminology and medical practice protocols; Experience with computer systems, including web based applications; In the absence of any of these skills, demonstrates the ability to be thoroughly trained to meet organizational standards. **Pay Range:** $19.23 - $30.77 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity Employer/Veterans/Disabled**

**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** Under minimal supervision and direction will be responsible for the coordination and administration of multiple research studies. Responsible for assigned research studies and general research duties. Implements study protocols in accordance to regulatory and institutional requirements. Works closely with principal investigators, research staff and Research Administration facilitating all aspects of assigned clinical trials. Interacts with study participants diagnosed with various medical conditions and diagnoses. **:** 1) Possesses ongoing knowledge of FDA, OHRP and GCP regulations: + Ensures adherence to regulations. + Educates and mentors other study staff as applicable. 2) Responsible for coordinating different phases of research studies with varying degrees of complexity with minimal oversight: + Completes and submits trial feasibility forms; coordinates and obtains non-disclosure agreements. + Arranges and conducts pre-study qualification and site visits. + Acts as the main liaison of communication between sponsors and investigators in all aspects of study start up. 3) Implements assigned research studies by reviewing study and assessing protocol and institutional requirements: + Implements all study protocols in accordance with research SOPs, FDA, OHRP, and GCP regulations. + Immediately develops coordinator/sponsor relationship. + Completes start- up checklists and organizes study start-up plan, including source worksheet creation. + Prepares, completes and submits regulatory documents in a timely manner. + Prepares, completes and submits start up IRB documents in a timely manner. + Reviews all pertinent study documents for potential implementation issues and implements plan accordingly. + Ensures appropriate training and certification for all members of the study team involved in the research protocol. + Establishes and communicates study procedures with collaborating departments to ensure compliance with all study requirements; conducts in-services (e.g. arranges special blood draws with phlebotomy, special blood processing with specimen processing, ordering and receiving of drug with the pharmacy and infusion team, and copying and submission of MRI with Radiology). + Works collaboratively with research finance to process clinical trial agreements, study budget development and other finance issues, as applicable. + Attends Investigator Meetings as applicable. 4) Conducts assigned research studies per protocol requirements, departmental and institutional policy: + Creates and maintains eRegulatory, patient study and CRF files. + Thoroughly learns assigned protocols and serves as resource for all study team members. + Responsible for ensuring protocol adherence by understanding, communicating and making sure the study parameters are ordered and carried out per protocol requirements. + Advises physicians on required tests, timing of tests and procedures. + Ensures that all appropriate treating physicians receive the results of study tests, as appropriate. + Administers questionnaires and assessments as mandated by the protocol and delegated by the PI. + Directly retrieves and/or coordinates the retrieval and submission of patient samples or tests (e.g., blood samples, urine samples, tissue, ECG, etc.). + Submits all IRB submission documents such as protocol amendments and consent form revisions, annual reviews, adverse events, investigator changes, accrual status change and change in risk to the IRB in a timely manner with minimal assistance/guidance from senior staff; Complies with IRB decisions, conditions and requirements. + Utilizes current systems to schedule tests and appointments and to access patient data and test results. + Establishes monitoring tools to ensure the adherence to study guidelines (e.g. patient enrollment tracking). + May assist with the coordination of preparing summary reports, study results, poster presentations and manuscripts for publication. 5) Recruits patients to assigned research studies: + Works closely with physicians to develop recruitment strategies. + Creates research brochures and other related recruitment materials; creates and/or reviews study trial listing for the Lahey website. + Actively screens for and identifies eligible patients through various means (e.g. physician schedules, clinical or research databases, website response). + Evaluates patient data to determine if patient meets study eligibility, including reviewing screening eligibility tests, under minimal supervision. + Contacts and screens potential subjects for the study. + Participates in the informed consent process; obtains subjects signatures and processes appropriately per research policies. + Registers or randomizes study participants to assigned research study and treatment/arm; schedules and attends study follow-up visits, as applicable. 6) Performs Data Management duties: + Prepares for each study participant visit to ensure all appropriate study procedures are done per protocol; ensures patient visit/test is billed correctly to either insurance or the research account per schema. + Completes source worksheets and case report forms (CRFs) as dictated by the assigned research study (i.e. required forms in the required format in the required time interval); Ensures CRF's and source are complete and done correctly. + Provides source documentation from the medical chart for all information that is recorded. + Submits CRFs to the sponsor as dictated by the study; Maintains sufficient files in the department to document submission and maintain source documentation. + Ensures proper placement of consent and related study materials in EMR system. + Maintains study supplies and reorders as necessary. 7) Maintains a professional relationship with sponsors and/or CRO's and related members: + Maintains regular and appropriate communication. + Works with sponsor monitors during monitoring visits; promptly responds to sponsor requests for additional material, clarifying material or missing material. + Works cooperatively with sponsor to ensure that good clinical practice are being followed. + Resolves data queries timely and appropriately. + Schedules sponsor audits, as requested, and is available during audit to review CRFs and procedures with sponsor personnel, as necessary. + Completes study close out activities at the end of the study. + Retains records and archives documents according to institutional SOPs. 8) Works in collaboration with research finance on all study related finances including clinical trial agreements, budget preparation, patient related study visits, invoicing and helping to resolve study subject billing issues. 9) Seeks additional training or guidance when necessitated; utilizes available research tools and resources. 10) Completes and maintains all required trainings: + Participates in and actively seeks continuing education opportunities. + Maintains required continuing education credits per institutional and departmental SOPs. 11) Participates and assists in other research projects and initiatives as assigned: + Is a team player within the department. + Is flexible with time when applicable. **Organizational Requirements:** Maintain strict adherence to the Lahey Hospital and Medical Center Confidentiality policy. Incorporate Lahey Hospital and Medical Center Standards of Behavior and Guiding Principles into daily activities. Comply with all Lahey Hospital and Medical Center Policies. Comply with behavioral expectations of the department and Lahey Hospital and Medical Center. Maintain courteous and effective interactions with colleagues and patients. Demonstrate an understanding of the job description, performance expectations, and competency assessment. Demonstrate a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards. Participate in departmental and/or interdepartmental quality improvement activities. Participate in and successfully completes Mandatory Education. Perform all other duties as needed or directed to meet the needs of the department. **Minimum Qualifications:** Education: Bachelor's degree required In absence of a Bachelor's degree, will consider 8 years of relevant work experience in addition to the experience noted below. Licensure, Certification & Registration: None required Experience: 2-5+ years direct work related experience in a research setting Skills, Knowledge & Abilities: Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in varied situations; Ability to make decisions that are guided by general instructions and practices requiring some interpretation; Seeks assistance when confronted with difficult and/or unpredictable situations; Ability to travel nationally to other research sites, attend investigator meetings and educational conferences as required; Strong verbal and written communication, multi-tasking, attention to detail and organizational skills; Ability to interact with professional personnel at all levels; ability to communicate clearly and effectively; Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner; Ability to function independently, set priorities, provide clear direction and training, take initiative and work collaboratively in small teams; Ability to interact with study participant with various diseases compassionately and respectfully; Working knowledge of medical terminology and medical practice protocols; Experience with computer systems, including web based applications; In the absence of any of these skills, demonstrates the ability to be thoroughly trained to meet organizational standards. **Pay Range:** $19.23 - $30.77 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity Employer/Veterans/Disabled**

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Description:Responsible for screening patients for participation in clinical trials, enrolling patients onto these studies, monitoring protocol implementation, completing required forms and reporting results. This position has a flexible schedule which may require evenings and weekends as needed. Primary Responsibilities:1. Independently or in conjunction with other clinical research staff and/or research nurse, recruits and enrolls research subjects onto clinical research projects according to study protocols. May assess research subjects' eligibility for inclusion in a particular protocol based on contracts with physicians and nurses and knowledge of the protocol. (essential)2. Checks all eligibility and ineligibility criteria with the research subjects' medical record. Verifiesinformation with clinical research nurse and/or principal investigator. (essential)3. Discusses informed consent with research subjects. Interacts with research subjects prior to entering the study and throughout the entire treatment. Assists with scheduling appointments and follow up tests. (essential)4. Learns protocol and monitors strict adherence to protocols by physicians, nurses and researchsubjects. Reviews protocol requirements with physicians, nurses and fellows. Identifies any problems with protocol compliance and notifies principal investigator and/or research nurse. Begins to learn how to independently resolve problems with protocol. (essential)5. Extracts data on protocol subjects from hospital records, outpatient charts and private physician office records in order to complete case report forms required by specific protocols. Enters data into computerized system. (essential)6. Assists clinic staff in obtaining insurance approval for subject protocol participation and scheduling tests and arranging admissions or outpatient visits for subjects. (essential)7. Assists investigator with correspondence with IRB. (essential) Required Qualifications:Bachelor's degree required. 1-2 years of related work experience required. Medical terminology. Working knowledge of computer systems required, including web-based applications andsome Microsoft Office applications, which may include Outlook, Word, Excel, PowerPointor Access. Competencies:Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision. Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements. Independence of Action: Ability to follow general instructions and procedures as provided. Work ismonitored by supervisor/manager. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. Teamwork: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Physical Requirements:Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move throughout the hospital campus. Pay Range: $19. 23 - $30. 77The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Summary: Provides patient services including greeting, check-in, scheduling and medical assisting while delivering excellent service and contributing to the smooth flow of practice operations. Reports to the manager with input from assigned physicians, nurses or other health care providers. This is a per diem position. Job Description: Essential Responsibilities: Communicates with and assists patients, other employees and the general public in a courteous, helpful manner by phone and in person. Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met. Takes complete and accurate information from patients/callers, prioritizes information and facilitates communication of information to providers. Prepares schedules, patient charts and other documents as needed in accordance with quality standards. Maintains patient confidentiality at all times, whether by phone, discussion with providers or distribution of patient information by e-mail, fax, etc. Performs check-in, registration, and verification of demographic and fiscal information utilizing a computer system. Enters data from visit tickets and ensures that information is complete, accurate and timely to facilitate the billing process. Collects copayments following standards for managing copayment processes. Directs patients at time of check in. Schedules related diagnostic and lab tests making every reasonable effort to accommodate patient and provider needs. Inputs patient insurance and managed care plans, including prior authorizations, referrals, and pre-certifications. Explains processes as needed to help patients meet their needs and insurance requirements. Verifies patient schedule to assure patient was seen and enters billing tickets into system. Required Qualifications: High School diploma or GED required. Associate's degree preferred in no medical assisting certificate required Certificate 1 preferred: Medical Assistant Certificate,Certificate 2 preferred: Phlebotomy Certificate 1-3 years related work experience required. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications. Competencies: Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -. Physical Nature of the Job: Heavy work: Exerting up to 100 pounds of force occasionally and/or 50 pounds of force frequently. Work is physically demanding and requires extended periods of standing and/or moving. Pay Range: $21.00 - $28.26 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. This position works within the Ambulatory Float Pool as a Clinical Practice Assistant. Ambulatory Float Pool staff are assigned to a short-staffed clinic. Typically, Float Pool assignments last from 60 to 90 days, after which Float Pool staff are assigned to a different clinic. Working in the Ambulatory Float Pool is an excellent opportunity to gain experience in a variety of Ambulatory specialties while enhancing individual skills. Hours for each assignment vary and will change from assignment to assignment. Job Description: Performs both administrative and clinical functions to support smooth and efficient practice operations, while contributing to BIDMC's promise of providing extraordinary care. Communicates with patients, other employees and the general public in a courteous, helpful manner by phone and in person. Duties include but are not limited to greeting, check-in, scheduling and medical assisting. Assists patients who have physical and psychological limitations with ambulation and patient care functions. Reports to Practice Manager or RN with input from assigned Physicians, Nurses or other health care providers. Essential Responsibilities: Performs medical assisting duties which may include, but are not limited to, vital signs, height and weight, EKGs, performing phlebotomy and assisting during routine procedures. Ensures that all patient care areas are clean, organized, stocked and ready for patient use. Escorts patients to ancillary service areas such as radiology and lab as needed. Monitors, orders and/or maintains medical equipment and supplies, ensuring they are clean, sterilized, stocked and within expiration dates. Performs initial review of medication lists in the electronic medical record for final review by licensed practitioners. May retrieve schedule VI and over the counter medications only, under supervision of licensed providers; is not authorized to perform licensed personnel duties, which include but are not limited to drawing up medications, medication administration or flushing IVs. Performs appropriate point of care testing, such as lab tests and specimen collection. Implements quality control standards to ensure proper functioning and accuracy of testing equipment. Provides patients with relevant instructions for specific tests and procedures. Uses the electronic medical record system (OMR) to queue prescription renewals for review by a licensed provider. As directed by a clinician, enters/scribes orders for tests, services or appointments in OMR. During the visit, accurately documents tasks, as they are completed, in OMR to ensure proper billing (Facility Worksheet). Schedules related diagnostic and lab tests making every reasonable effort to accommodate patient and provider needs. Verifies patient insurance, including prior authorizations, referrals, and pre-certifications. Explains processes as needed to help patients meet their needs and insurance requirements. Prepares schedules, patient charts and other documents as needed for clinical activities, in accordance with Medical Center standards. Procures and correlates medical correspondence as directed by department. Performs check-in utilizing a computer system, according to standard processes. This includes but is not limited to registration and verification of demographic and fiscal information, collecting copayments, collecting/verifying health care proxy and providing patients with visit questionnaires s. Use computer system to record whether appointment was cancelled or patient did not keep the appointment (visit disposition). Monitors patients and visitors entering, waiting, and leaving the practice. Facilitates timely flow and informs patients and providers of delays in a timely manner. Acts as liaison between patient and practice staff to ensure optimal flow and service delivery. Ensures waiting room materials are organized and stocked as directed by the department. May answer and screen telephone calls. Required Qualifications: High School diploma or GED required. 0-1 years related work experience required. Medical assisting experience required through any of the following areas: MA, CNA (or LNA), EMT, PCT certificate, Associates Degree in Medical Assisting. Current or former nursing or medical student who has completed at least one clinical rotation. Successful completion of BIDMC in-house competency program in 2019. Successful completion of Basic Clinical Skills course at Northeastern University. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications. Preferred Qualifications: Phlebotomy Certificate preferred. Competencies: Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision. Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements. Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by a supervisor/manager. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families, and external customers. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures, and policies with the ability to use them in varied situations. Team Work: Ability to work collaboratively in small teams to improve the operations of the immediate work group by offering ideas, identifying issues, and respecting team members. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff, and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Age-based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -. Physical Nature of the Job: Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift. Pay Range: $21.00 - $28.26 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. The Department of Anesthesia, Critical Care and Pain Medicine provides a full range of leading-edge anesthesia services in all operating rooms, intensive care units, obstetric, and non-surgical procedure areas (including gastrointestinal endoscopy, and electrophysiology) at Beth Israel Deaconess Medical Center, Boston. Our first commitment is to provide compassionate, world-class care to all our patients. We are one of the top academic anesthesia departments in the US in clinical anesthesia and research and, as a Harvard Medical School affiliated hospital, our educational programs are among the best in the country. The department is internationally recognized for both clinical care and research. Our renowned research program produces innovative work that is making major strides in improving patient care in anesthesia, critical care, pain and headache treatment. We also have advanced innovative technologies in the field, including 3-D imaging and guided ultrasound to provide minimally-invasive, safe care for the most successful outcomes. Our department continues to grow and thrive in a culture of respect that supports the professional development and personal well-being of our staff. In addition, we have a strong commitment to Diversity, Equity and Inclusion and actively seek a diverse workforce that celebrates and honors the many cultures and perspectives represented by our staff This position is a part of the William Arnold - Carol A. Warfield, MD Pain Management Center at One Brookline Place, conveniently located next to the Brookline Village T stop. Our pain clinicians offer a wide-range of compassionate, comprehensive and cutting-edge treatments for chronic and complex pain and for migraine and other types of headache pain. Provides clinical patient services including vital signs, rooming functions, safety screening, and medication and allergy verification. Also provides check-in and scheduling while delivering excellent service and contributing to the smooth flow of practice operations. Reports to the manager with input from assigned physicians, nurses or other health care providers. Job Description: Essential Responsibilities: Communicates with and assists patients, other employees and the general public in a courteous, helpful manner by phone and in person. Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met. Takes complete and accurate information from patients/callers, prioritizes information and facilitates communication of information to providers. Prepares schedules, patient charts and other documents as needed in accordance with quality standards. Maintains patient confidentiality at all times, whether by phone, discussion with providers or distribution of patient information by e-mail, fax, etc. Performs check-in, registration, and verification of demographic and fiscal information utilizing a computer system. Enters data from visit tickets and ensures that information is complete, accurate and timely to facilitate the billing process. Collects copayments following standards for managing copayment processes. Directs patients at time of check in. Schedules related diagnostic and lab tests making every reasonable effort to accommodate patient and provider needs. Inputs patient insurance and managed care plans, including prior authorizations, referrals, and pre-certifications. Explains processes as needed to help patients meet their needs and insurance requirements. Verifies patient schedule to assure patient was seen and enters billing tickets into system. Required Qualifications: High School diploma or GED required. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications. MA, EMT, CNA, LNA certificate or diploma; or at least 5 months of direct patient care experience in a clinical or research setting, such as: experience working as a medical assistant (MA), a patient care technician (PCT) or a clinical nursing assistant (CNA); nursing or medical student with completion of one clinical rotation. Preferred Qualifications: Phlebotomy certificate Competencies: Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -. Physical Nature of the Job: Heavy work: Exerting up to 100 pounds of force occasionally and/or 50 pounds of force frequently. Work is physically demanding and requires extended periods of standing and/or moving. Pay Range: $21.00 - $28.26 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Join Our Urgent Care Team at Chestnut Hill Square Plaza!We are currently seeking a dynamic and compassionate team member to join our growing practice located in the vibrant Chestnut Hill Square Plaza. Our clinic is in a prime street-level storefront location at 200 Chestnut Hill Square, conveniently situated near SoulCycle. The complex offers a range of great amenities, including Wegmans, popular eateries, and free parking-both in a covered garage and open lot. Our modern, well-equipped clinic features:• Modest-sized exam rooms for personalized care• On-site full imaging and laboratory services• Comprehensive care for patients ages 2 through geriatrics We are open 7 days a week from 9:00 AM to 7:00 PM, and closed on major holidays. Provides patient services including greeting, check-in, scheduling and medical assisting while delivering excellent service and contributing to the smooth flow of practice operations. Reports to the manager with input from assigned physicians, nurses or other health care providers. If you're passionate about delivering high-quality care and thrive in a collaborative, fast-paced environment, we'd love to hear from you. Come be part of a supportive and forward-thinking healthcare team in a fantastic location!Provides patient services including greeting, check-in, scheduling and medical assisting while delivering excellent service and contributing to the smooth flow of practice operations. Reports to the manager with input from assigned physicians, nurses or other health care providers. Job Description:Essential Responsibilities: Communicates with and assists patients, other employees and the general public in a courteous, helpful manner by phone and in person. Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met. Takes complete and accurate information from patients/callers, prioritizes information and facilitates communication of information to providers. Prepares schedules, patient charts and other documents as needed in accordance with quality standards. Maintains patient confidentiality at all times, whether by phone, discussion with providers or distribution of patient information by e-mail, fax, etc. Performs check-in, registration, and verification of demographic and fiscal information utilizing a computer system. Enters data from visit tickets and ensures that information is complete, accurate and timely to facilitate the billing process. Collects copayments following standards for managing copayment processes. Directs patients at time of check in. Schedules related diagnostic and lab tests making every reasonable effort to accommodate patient and provider needs. Inputs patient insurance and managed care plans, including prior authorizations, referrals, and pre-certifications. Explains processes as needed to help patients meet their needs and insurance requirements. Verifies patient schedule to assure patient was seen and enters billing tickets into system. Required Qualifications:High School diploma or GED required. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications. MA, EMT, CNA, LNA certificate or diploma; or at least 5 months of direct patient care experience in a clinical or research setting, such as: experience working as a medical assistant (MA), a patient care technician (PCT) or a clinical nursing assistant (CNA); nursing or medical student with completion of one clinical rotation. Preferred Qualifications:Phlebotomy certificate Competencies:Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Age based Competencies:Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -. Physical Nature of the Job:Heavy work: Exerting up to 100 pounds of force occasionally and/or 50 pounds of force frequently. Work is physically demanding and requires extended periods of standing and/or moving. Pay Range: $21. 00 - $28. 26The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. oin Our Urgent Care Team at Chestnut Hill Square Plaza!We are currently seeking a dynamic and compassionate team member to join our growing practice located in the vibrant Chestnut Hill Square Plaza. Our clinic is in a prime street-level storefront location at 200 Chestnut Hill Square, conveniently situated near SoulCycle. The complex offers a range of great amenities, including Wegmans, popular eateries, and free parking-both in a covered garage and open lot. Our modern, well-equipped clinic features:• Modest-sized exam rooms for personalized care• On-site full imaging and laboratory services• Comprehensive care for patients ages 2 through geriatrics We are open 7 days a week from 9:00 AM to 7:00 PM, and closed on major holidays. Provides patient services including greeting, check-in, scheduling and medical assisting while delivering excellent service and contributing to the smooth flow of practice operations. Reports to the manager with input from assigned physicians, nurses or other health care providers. If you're passionate about delivering high-quality care and thrive in a collaborative, fast-paced environment, we'd love to hear from you. Come be part of a supportive and forward-thinking healthcare team in a fantastic location! Provides patient services including greeting, check-in, scheduling and medical assisting while delivering excellent service and contributing to the smooth flow of practice operations. Reports to the manager with input from assigned physicians, nurses or other health care providers. Job Description:Essential Responsibilities: Communicates with and assists patients, other employees and the general public in a courteous, helpful manner by phone and in person. Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met. Takes complete and accurate information from patients/callers, prioritizes information and facilitates communication of information to providers. Prepares schedules, patient charts and other documents as needed in accordance with quality standards. Maintains patient confidentiality at all times, whether by phone, discussion with providers or distribution of patient information by e-mail, fax, etc. Performs check-in, registration, and verification of demographic and fiscal information utilizing a computer system. Enters data from visit tickets and ensures that information is complete, accurate and timely to facilitate the billing process. Collects copayments following standards for managing copayment processes. Directs patients at time of check in. Schedules related diagnostic and lab tests making every reasonable effort to accommodate patient and provider needs. Inputs patient insurance and managed care plans, including prior authorizations, referrals, and pre-certifications. Explains processes as needed to help patients meet their needs and insurance requirements. Verifies patient schedule to assure patient was seen and enters billing tickets into system. Required Qualifications:High School diploma or GED required. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications. MA, EMT, CNA, LNA certificate or diploma; or at least 5 months of direct patient care experience in a clinical or research setting, such as: experience working as a medical assistant (MA), a patient care technician (PCT) or a clinical nursing assistant (CNA); nursing or medical student with completion of one clinical rotation. Preferred Qualifications:Phlebotomy certificate Competencies:Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Age based Competencies:Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -. Physical Nature of the Job:Heavy work: Exerting up to 100 pounds of force occasionally and/or 50 pounds of force frequently. Work is physically demanding and requires extended periods of standing and/or moving. Pay Range: $21. 00 - $28. 26The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled