Medical Director jobs at Beth Israel Lahey Health

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Responsible for the overall operation of care transitions discharge planning and/or utilization management departments through oversight ofdaily and long-term activities at NHC and AJH. Accountable for achieving established performance targets through actively engaging multipledisciplines and professional staff. Must appropriately manage people, relationships, and processes to achieve maximized results. Establishworking relationship with medical staff and utilize the physician advisors when necessary. Ensures that the department achieves goals andobjectives by engaging internal and external stakeholders in clinical care coordination and outcomes management processes. Participates,leads and coordinates multidisciplinary teams/committees supporting clinical process improvement and delivery of quality services, whileutilizing the most cost-effective measures. Responsible for ensuring system-wide regulatory compliance for continuum of care. SupportsMagnet Model to engage staff if applicable. Job Description:Beverly Hospital (BH), and Addison Gilbert Hospital are located in Beverly, Massachusetts, and are part of the Beth Israel Lahey Health System. Beverly Hospital (BH) and Addison Gilbert Hospital (AGH) are community-based hospital systems located respectively in Beverly and Gloucester, Massachusetts. They are diverse community hospitals offering a range of services, including adult and pediatric acute care, maternal and child health services, behavioral health inpatient and outpatient services, and multiple other outpatient programs and services. Pay Range: $180,003. 00 USD - $239,554. 00 USDThe pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Lahey Hospital & Medical Center (LHMC), part of Beth Israel Lahey Health (BILH), is seeking an accomplished physician leader to serve as Medical Director, PATC. This unique role blends clinical practice + program leadership in a nationally recognized academic health system. Job Description:The Role As Medical Director, you will: Lead clinical strategy & protocol development for pre-op evaluations. Oversee quality metrics: cancellations, efficiency, patient satisfaction. Drive innovation (e. g. , AI, automated triage, evidence-based care). Serve as liaison across surgery, anesthesia, nursing & admin teams. Mentor APPs, nurses, trainees, and staff. Provide direct patient care in PATC + your specialty practice. Qualifications MD or DO, board-certified in Internal Medicine, Anesthesiology, or related. Strong background in perioperative medicine or surgical optimization. Proven success in clinical leadership/program development. Skilled in risk stratification, QI, and evidence-based practice. Excellent communication & change leadership. Teaching/mentoring experience preferred. Why Join Us? 333-bed tertiary-quaternary hospital + Level I trauma center. Physician-led group of 500+ providers. Academic affiliate of UMass Chan Medical School. Recognized MAGNET Hospital for Nursing Excellence. Part of the larger Beth Israel Lahey Health system Burlington, MA: 17 miles north of Boston with access to mountains, lakes & coast. Here, you'll shape perioperative services, improve outcomes, and drive system-wide readiness at one of New England's premier hospitals. Pay Range: $270,000. 00 USD - $450,000. 00 USDThe pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation may be determined based on several factors, that may include education, training, relevant experience, specialty, geography of work location, productivity, job responsibilities, or other applicable factors permissible by law. In addition to base compensation, this position may be eligible for performance-based incentive compensation, which may include productivity and quality bonuses. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Supporting the Department of Radiology at Beth Israel Deaconess Medical Center and Harvard Medical Faculty Physicians, this position is the administrative partner to the Executive Vice Chair for Workforce Strategy and Talent Acquisition in collaboration with the Chief Administrative Officer. The incumbent will administratively direct all aspects of physician recruiting, credentialing, privileging, enrolling, orienting, professional development and academic promotions processes within the Department of Radiology. The recruitment cycle yields approximately 25-30 new faculty hires per year. This role has an expanded role both in scope and responsibility as the number of hospitals throughout the BILH Network and beyond continues to expand, and the Radiology physician team expands to support the needs of the hospitals and Dana-Farber collaboration. Job Description:Responsibilities:Is the administrative partner to the Radiology Executive Vice Chair for Workforce Strategy and Talent Acquisition, in conjunction with the Chief Administrative Officer. In this capacity, the incumbent directs and coordinates the development of strategic and comprehensive provider recruitment/retention plans. Additional actively partners with the VC to develop and implement the Professional Affairs Strategic Plan. Oversees the recruitment, hiring, credentialing, visa requirements, licensing and on-boarding processes (pre-employment drug testing, HMFP, ITS access) for domestic and international physicians. Includes developing/maintaining a sophisticated tracking mechanism to ensure staffing data by location is reflective of current/future state and hiring requirements are met. Partners with the Recruitment administrators to recommend sourcing strategies to ensure a continuous pipeline of viable candidates. This includes working within HMFP, locum agencies, and professional media outlets (eg Linked In). Continually seeks opportunities to improve the recruitment process, including but not limited to sourcing of candidates and improving the candidates overall experience as well. Oversees and develops the administrative orientation process for all new physicians and ensures a professional, respectful and welcoming experience for new hires. This includes coordinating the details of onboarding and orientation but also ensuring the execution meets expectations. Works with the Executive Vice Chair to create, facilitate and evaluate development programs to optimize the effectiveness of professional staff, clinicians, educators, trainees, researchers and leaders. Oversees the management of Harvard Medical School (HMS) academic promotions process for faculty, including CV development and maintenance. Oversees the annual 360 degree faculty evaluation process for the HMFP & APHMFP providers within department. Develops and maintains a faculty database. Prepares faculty reports by demographics, academic appointments and other metrics of faculty performance. Creates reports including but not limited to faculty salary equity, faculty census and faculty teaching efforts Oversees the annual net learning modules, Tb, Fit Testing, Flu shot and any other compliance oriented education. Collaborates with the Department Administrators in overseeing the OPPE & FPPE process for the Radiology Department. Manages the observer process for the department. Requirements:Bachelor's Degree required; Master's Degree preferred5+ years of relevant work experience required Pay Range: $135,200. 00 USD - $184,995. 20 USDThe pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.Job Summary: Leads operational and quality initiatives in BIDMC Department of Neonatology and BILH Neonatal Network to achieve set goals. Goals will target improvements in quality of care, access, regionalization of care, overall customer satisfaction, communication, clinical services delivery, operating efficiency, budget management, program development and implementation and staff development. Assumes accountability for success of such initiatives through identified, measurable goals and pertinent data. Job Description:Essential Responsibilities: Designated Leader for multidisciplinary programs and partners with other members of the management team within and outside of the department to initiate and oversee new multidisciplinary programs and projects.Hires, develops, supervises and evaluates staff which can include Nurse Practitioners, Clinical Advisors, RNs, Practice Administrators, Administrative and Clinical Support Staff, and Emergency Off Site Techs. Participates in the selection and evaluation of individuals for leadership positions.Assures that department activities and records meet the standards of accrediting, regulatory or reimbursement agencies.Establishes ongoing communication mechanisms with patients, staff, physicians, as well as the hospital and referring communities through regularly scheduled meetings and other forms of written communication.Has the responsibility to lead and support managers and directors in developing and improving operations to create optimal performance levels. Direct Reports: 4-6 Indirect Reports: 51-100Has full responsibility for planning, monitoring and managing budgets for multiple departments.Required Qualifications:Bachelor's degree in Nursing required. Master's degree in Nursing, Business Administration, Healthcare Finance or Hospital Administration preferred. License Registered Nurse required.3-5 years related work experience required and 3-5 years supervisory/management experience required Demonstrates proficiency in the area of process improvement and system redesign. Specific experience in data and systems analysis, quality management/performance improvement.Excellent skills in interpersonal and written communication.Demonstrates proficiency in budget and human resource management.Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.Competencies:Decision Making: Ability to make decisions with significant, broad implications for the management and operations of a major department or multiple departments. Participates in decisions on overall strategy and direction of the organization.Problem Solving: Ability to address problems that are broad, complex and abstract, often involving Medical Center-wide issues and requiring substantial creativity, resourcefulness, staff engagement, Lean diagnostic techniques, negotiation and diplomacy to develop solutions.Independence of Action: Ability to set direction and vision for major departments or multiple departments. Establishes priorities, develops policies and allocates resources.Written Communications: Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas.Oral Communications: Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others.Knowledge: Ability to demonstrate broad and comprehensive knowledge of theories, concepts, practices and policies with the ability to use them in complex and/or unprecedented situations across multiple functional areas.Team Work: Ability to lead collaborative teams for larger projects or groups both internal and external to the Medical Center and across functional areas. Results have implications for the management and operations of multiple areas of the organization.Customer Service: Ability to lead operational initiatives to meet or exceed customer service standards and expectations in assigned unit(s) and/or across multiple areas in a timely and respectful manner.Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.Physical Nature of the Job:Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus Pay Range: $180,000.00 USD - $230,000.00 USDThe pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. The Director of Operations, Clinical Pathology, Beth Israel Deaconess Medical Center (BIDMC), is an experienced healthcare leader with an in-depth understanding of clinical operations of an academic-based Clinical Pathology Laboratory. The Director of Operations will work collaboratively with the BIDMC Pathology Department executive leadership team to improve clinical operations and quality and promote the growth of the clinical pathology division(s): Chemistry, Blood Bank, Microbiology, Hematology, Flow Cytometry, Lab Control, Client Services Send Out, Point of Care, Molecular HLA, Genomics, Cytogenetics, Phlebotomy, Ambulatory Labs. Reporting to the Executive Director, Pathology, the Director of Operations, Clinical Pathology, is responsible for the overall operational, clinical, and financial performance of the BIDMC Clinical Pathology laboratories. The Operations Director works in collaboration with Executive leadership and physician leadership to establish yearly performance goals for each division which are aligned with the vision and mission of BIDMC. The Operations Director has responsibility for, but not limited to, departmental planning and business development with a focus on system collaboration and optimization of resources and workflow. The Operations Director will ensure that her/his department meet operating guidelines as established by annual goals, including, but not limited to: revenue cycle, management/supervision of staff, and development of efficient workflow practices that adhere to stringent quality measures and turnaround times. :Essential Duties & Responsibilities (including but not limited to):1. Strategy and Business DevelopmentSupports the strategic development and implementation across BIDMC and Beth Israel Lahey Health affiliates. Develops relationships and leads team building with physician leadership, senior administration and other colleagues to help achieve defined division, departmental and organizational strategic goals at BIDMC and Beth Israel Lahey Health affiliates. In conjunction with clinical leadership, identifies new treatment modalities and opportunities, including the development of practical business plans to support the modalities. Directs daily operations of assigned division(s) by translating business vision and strategy into operational goals, objectives, workflows and implementation plans. 2. FinancialIn coordination with the Executive Director, prepares departmental operational and capital budgets, developing a financial reporting structure to appropriately monitor strategic goals (including optimizing affordability of services), financial projections and long-term forecasted development. Implements processes to achieve and monitor financial performance improvement through the leadership of revenue cycle team. Provides supervision, guidance and monitoring of staff efforts to achieve budgeted revenue and expense targets. Investigates and manages financial problem areas; proposes solutions and implements action where applicable. Prepares necessary financial, statistical and operational data for new programs or businesses, including the expected return of investment to the organization. Maintains a thorough understanding of clinical reimbursement and managed care issues specific to the assigned divisions. Identifies opportunities to optimize clinical reimbursement and implements new policies and procedures as necessary. 3. Operations/Work Flow/ComplianceProvides direction and guidance for all aspects of the daily administration and management of Clinical Pathology. Provides support to staff, enabling them to provide safe, cost-effective health care that exceeds the expectations of BIDMC and Medical patients. Facilitates compliance with all regulatory agencies - DPH, OSHA, JCAHO, HIPPA, etc. - in all clinical, business and financial practices within the assigned divisions. Provides guidance to employees, examining systems, employing analytical judgment, managing projects, organizing resources, and consulting on and solving problems. Independently investigates and implements recommendations. Maintains open communications with physicians, staff and management. Oversees office workflow, monitors office staff productivity, and makes appropriate recommendations for improvement to department leadership. 4. Human ResourcesIn conjunction with the Executive Director, hires, transfers, disciplines, terminates or initiates other personnel actions affecting staff employment. In conjunction with the Executive Director, ensures high quality patient care through effective management of service-line staffing objectives. Develops recruitment and retention strategies with Human Resources in order to hire, retain and develop qualified colleagues. Promotes an atmosphere of collegiality and supports staff career growth in order to build BIDMC into an organization of excellence. Functions as a role model for all BIDMC colleagues by displaying a positive attitude and constantly adhering to organizational policies and procedures, and a professional code of ethics. Provides a safe environment for patients and colleagues, encouraging colleagues to contribute to problem solving and promoting best practices. Communicates effectively with colleagues regarding BIDMC news/visions/goals, as well as departmental activities to ensure staff inclusion and participation as valued members of BIDMC. In conjunction with the clinical pathology manager(s), ensures that all annual performance appraisals are completed within the established time frame in each of the assigned areas. Works in conjunction with the clinical pathology managers to train and mentor staff for current assignments and development into successive career positions. Ensures high quality patient care through the hiring, training and supervision of staff. Ensures that all colleagues in assigned areas adhere to BIDMC's compliance and mandatory education requirements. In consultation with Human Resources, meets equal employment/affirmative action program goals and objectives. Complies with federal, state and local laws and regulations as well as BIDMC's policies and programs. Leads efforts to improve colleague engagement within assigned divisions. 5. Health Care Knowledge, Professional Growth and DevelopmentMaintains an in-depth knowledge of the changing health care environment and evaluates the market need for specific clinical services or programs. Develops programs and services in response to the market under the guidance of physician leadership and executive leadership. Demonstrates motivation and initiative in seeking continued professional growth and development. Identifies knowledge gaps and takes appropriate courses or seminars to improve knowledge. Identifies internal resources as sources of expertise to achieve learning goals. 6. Patient Care/Customer ServiceIs constantly attuned to patient/customer needs; anticipates future needs and implements appropriate action to ensure access to high quality medical services and customer service. Motivates colleagues to achieve a high standard of service quality. Establishes a culture where all colleagues feel valued and able to contribute to customer service improvement. 7. Quality ImprovementCollaborates with clinical leaders and physician leadership to identify clinical, administrative and safety issues as areas for quality improvement. Participates in quality improvement initiatives as defined by the service-line or organization. Develops consistent interpretation and application of department policies and procedures throughout all BIDMC sites. Ensures a provision for quality care in line with BIDMC's mission and philosophy. 8. Organizational RequirementsMaintains strict adherence to the BIDMC Confidentiality Policy. Incorporates BIDMC's Guiding Principles, Mission Statement and Goals into daily activities. Complies with all BIDMC Policies. Complies with behavioral expectations of the department and BIDMC. Maintains courteous and effective interactions with colleagues and patients. Demonstrates an understanding of the job description, performance expectations, and competency assessment. Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards. Participates in departmental and/or interdepartmental quality improvement activities. Participates in and successfully completes Mandatory Education. Performs all other duties as needed or directed to meet the needs of the department. 9. Performs other related duties as assigned or directed to ensure the smooth operation of the division. Minimum Qualifications:EducationBachelor's Degree required (BS/BA) MBA/MHA or related master's degree preferred. Licensure, Certification, Registration: ASCP certification or equivalent is preferred. Skills, Knowledge & Abilities:Excellent interpersonal and communication skills. Ability to effectively plan and facilitate organized and productive meetings/workgroups. Ability to work independently and resolve complex issues with minimal supervision. Ability to manage concurrent projects with competing priorities and aggressive deadlines. Ability to influence others at all organizational levels in project-related situations. Strong analytic skills in order to manipulate, interpret and utilize data for process improvement. Strong PC skills including proficiency in use of Excel, Access, PowerPoint and Project. In-depth understanding of context of assignments and tasks, and the ability to be flexible and adaptable to changing roles andpriorities. Experience: A minimum of 5 years of relevant, progressive leadership experience in the health care delivery industry in a clinical laboratory setting. Experience must include operations, financial analysis and project management experience that demonstrates improved outcomes. Financial management and budgeting experience is required, as is experience in developing and implementing performance improvement indicatives. Pay Range: $185,000. 00 USD - $210,000. 00 USDThe pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Summary: The nurse director provides 24-hour operational accountability for his/her unit(s). Collaborates with the Chief Nursing Officer (CNO) or Sr. Nurse Director, to develop and oversee the implementation and evaluation of programs and processes to provide necessary patient care services using appropriate resources. Inherent in the role is active involvement and leadership in quality improvement activities to enhance patient care and improve service. Additionally, the Nurse Director participates in the development of and implementation of care and performance standards to ensure that identified patient care needs and regulatory equipment are met and/or exceeded. Optimal patient care and cost effective management is maintained through utilization of data and information from quality assessment and standards monitoring. Supports and contributes to ongoing changes within the organization. The Nurse Director is a role model for service excellence, nursing job satisfaction and empowerment. Job Description: Essential Responsibilities: Is accountable for the care of patients, the practice of nursing, interdisciplinary collaboration and department/unit based operations. Recruits, hires and retains talented staff Prepares annual operating budget including salaries and wages, supplies and expenses, along with capital requests, within the timeframe allotted; ensures budget compliance and where applicable provides variance explanations Continuously monitor a variety of quality indicators, incident reports and patient satisfaction data Promotes and champions service excellence by building a team on the unit and around each patient and family Has the authority to direct and support managers with functional area responsibilities. Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action and performance reviews. Direct Reports: 4-6 Indirect Reports: 51-100 Has full responsibility for planning, monitoring and managing budgets for multiple departments. Required Qualifications: Bachelor's degree in Nursing (or equivalent) required. Master's degree in Nursing preferred. License Registered Nurse required., and Certificate 1 Basic Life Support required., and Certificate 2 Advanced Cardiac Life Support required. 3-5 years related work experience required and 3-5 years supervisory/management experience required Three to five years of managing a medical, surgical or procedural unit in acute care setting within nursing with demonstrated ability to effectively build and lead a team Advanced interpersonal and conflict resolution skills to deal with critical patient and personnel issues in a changing organizational climate. Analytical ability to solve clinical issues and conduct, or participate in, quality improvement, research and utilization activities Demonstrated ability to manage unit in a fiscally responsible manner Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. Competencies: Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area. Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues. Independence of Action: Ability to set direction and vision for major departments or multiple departments. Establishes priorities, develops policies and allocates resources. Written Communications: Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas. Oral Communications: Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others. Knowledge: Ability to demonstrate broad and comprehensive knowledge of theories, concepts, practices and policies with the ability to use them in complex and/or unprecedented situations across multiple functional areas. Team Work: Ability to lead collaborative teams for larger projects or groups both internal and external to the Medical Center and across functional areas. Results have implications for the management and operations of multiple areas of the organization. Customer Service: Ability to lead operational initiatives to meet or exceed customer service standards and expectations in assigned unit(s) and/or across multiple areas in a timely and respectful manner. Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Youth: 6 months to 16 years, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -. Physical Nature of the Job: Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift. Pay Range: $187,200.00 USD - $228,800.00 USD The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Summary: Manages the daily administrative and clinical practice operations with commitment to providing the highest quality of service to patients in a hospital-based, community-based, or private-based ambulatory care practice. Provides oversight, management and training in all areas of day to day practice operations and resource utilization. Job Description: Essential Responsibilities: Participates in planning and implementation of department and division goals, programs and objectives, personnel, resources and equipment. Implements the approved business plan that identifies strategies, objectives, timetables, expected outcomes and measures for assigned areas of responsibility. Updates plan to reflect challenges and opportunities in the marketplace and BIDMC's overall direction. Organizes, manages, and coordinates all operational and administrative processes. Manages support staff; organizes and oversees work schedules and assignments to meet operational needs. Develops and implements procedures to ensure efficient processing of work including time of service co-payment collection, referral management, pre-registration, and visit ticket entry. Works actively as a 'hands-on' manager in the clinic areas. Coordinates care delivery, patient flow, and clinic check-out/discharge activities. Oversees patient scheduling, registration, and billing processes according to protocol. Coordinates and ensures skill development and training for all staff. Implements relevant information systems such as managed care and patient appointments and ensures the accuracy of data. Provides feedback regarding systems and process changes and improvements. Leads projects that support ambulatory service standards and improvements such as access, telephone system functionality and patient/physician satisfaction. Oversees physician visits and nurse treatments. Monitors providers' schedules (MDs, NPs, social workers, etc.) to ensure appropriate staff is present and a reasonable number of patients are scheduled in order to facilitate timely patient care. Assists providers and staff and ensures availability of supplies. Ensures the accuracy of patient-related activities, services, and lab tests. Has the authority to direct and support employees' daily work activities. Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action, and performance reviews. Direct Reports: More than 7 Indirect Reports: 1-5 Has full responsibility for planning, monitoring, and managing department budget. Required Qualifications: High School diploma or GED required. 5-8 years related work experience required and 1-3 years supervisory/management experience required Bachelor's degree is strongly preferred Five years of experience in hospital and ambulatory clinic operations. Excellent analytical skills, and knowledge of medical terminology, business, and financial systems. Solid organizational, initiative, and innovation skills. Ability to respond quickly and purposefully to routine and unusual situations. Experience with computer systems required, including web-based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. Preferred Qualifications: Demonstrated interest and experience in process improvement and leadership development. Competencies: Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area. Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues. Independence of Action: Ability to set goals and priorities for functional area. May make recommendations for department policies, practices and programs. Manager or Director provides broad guidance and overall direction. Written Communications: Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas. Oral Communications: Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others. Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations. Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments. Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner. Physical Nature of the Job: Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally Pay Range: $70,720.00 USD - $113,152.00 USD The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Summary: Leads operational initiatives in assigned areas and services in order to achieve set goals. Goals will target improvements in quality of care, access, overall customer satisfaction, communication, clinical services delivery, operating efficiency, budget management, program development and implementation and staff development. Assumes accountability for success of such initiatives through identified, measurable goals and pertinent data. Job Description: Essential Responsibilities: Designated Leader for multidisciplinary programs and partners with other members of the management team within and outside of the department to initiate and oversee new multidisciplinary programs and projects. Hires, develops, supervises and evaluates staff which can include Nurse Practitioners, Clinical Advisors, RNs, Practice Administrators, Administrative and Clinical Support Staff, and Emergency Off Site Techs. Participates in the selection and evaluation of individuals for leadership positions. Assures that department activities and records meet the standards of accrediting, regulatory or reimbursement agencies. Establishes ongoing communication mechanisms with patients, staff, physicians, as well as the hospital and referring communities through regularly scheduled meetings and other forms of written communication. Has the responsibility to lead and support managers and directors in developing and improving operations to create optimal performance levels. Direct Reports: 4-6 Indirect Reports: 51-100 Has full responsibility for planning, monitoring and managing budgets for multiple departments. Required Qualifications: Bachelor's degree in Nursing required. Master's degree in Nursing, Business Administration, Healthcare Finance or Hospital Administration preferred. License Registered Nurse required. 3-5 years related work experience required and 3-5 years supervisory/management experience required Demonstrates proficiency in the area of process improvement and system redesign. Specific experience in data and systems analysis, quality management/performance improvement. Excellent skills in interpersonal and written communication. Demonstrates proficiency in budget and human resource management. Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. Competencies: Decision Making: Ability to make decisions with significant, broad implications for the management and operations of a major department or multiple departments. Participates in decisions on overall strategy and direction of the organization. Problem Solving: Ability to address problems that are broad, complex and abstract, often involving Medical Center-wide issues and requiring substantial creativity, resourcefulness, staff engagement, Lean diagnostic techniques, negotiation and diplomacy to develop solutions. Independence of Action: Ability to set direction and vision for major departments or multiple departments. Establishes priorities, develops policies and allocates resources. Written Communications: Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas. Oral Communications: Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others. Knowledge: Ability to demonstrate broad and comprehensive knowledge of theories, concepts, practices and policies with the ability to use them in complex and/or unprecedented situations across multiple functional areas. Team Work: Ability to lead collaborative teams for larger projects or groups both internal and external to the Medical Center and across functional areas. Results have implications for the management and operations of multiple areas of the organization. Customer Service: Ability to lead operational initiatives to meet or exceed customer service standards and expectations in assigned unit(s) and/or across multiple areas in a timely and respectful manner. Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -. Physical Nature of the Job: Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus Pay Range: $180,000.00 USD - $230,000.00 USD The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Under the oversight of the Executive Director (with additional direction from the Division Chairs), the Administrative Director is responsible for the daily management of business operations for assigned divisions across all practice locations, such as Burlington, Peabody, Lexington, and additional off-site locations. In conjunction with the Medical Leadership, responsible for implementing and maintaining quality and performance standards for all facets of the practices, and monitoring patient and staff satisfaction to ensure high quality, patient-centric care is provided. Assist with maintenance and ongoing development of the annual budget and is responsible for the optimization of revenue cycle, clinical workflows, and provider productivity. This role serves as the principal liaison between clinical, administrative, and financial teams, producing effective collaboration to meet budgetary goals, divisional growth, and operational excellence. Works very closely with Medical Leadership, and reports directly to the Executive Director. :Essential Duties & Responsibilities including but not limited to:Administrative/Operational1. Oversees the operation of the ambulatory clinics and manages staff including nurse/operations manager, administrative and nurse supervisors and other application divisional management positions. 2. Provide feedback, recognition, and support for the team. Evaluate training needs and coordinate ongoing staff training and education. 3. Principal liaison with all clinicians to ensure their satisfaction with the administrative and financial support of their practice. Monitor clinical workflows to ensure best practices are followed in patient care, documentation, coding, and medical record maintenance. 4. Collaborate with clinical teams to monitor workflows, schedules, and patient experience, implementing strategies to deliver high-quality care in a cost-efficient manner. 5. Work with patient access, administrative staff, and clinical teams to ensure accurate provider templates, effective patient scheduling and efficient clinic flow. Manages assignment of clinical providers to all practice locations and ensures all clinical shifts are covered and QGenda or AMION scheduling software reflects the most up-to-date assignments. Helps oversee and manage provider time away process. 6. Participate in the recruitment and onboarding processes for administrative staff and clinical providers, including orientation programs. Address staffing issues, making adjustments based on operational needs, and ensure compliance with personnel policies. Conduct performance evaluations and administer merit salary increases in accordance with established standards. 7. Forecast and address needs related to personnel, supplies, equipment, training, and contract management. Assist in negotiating and managing contracts for services within assigned divisions. 8. Informs senior management of any site/divisional problems. These may include but are not limited to safety, equipment, staffing, medical staff and interpersonal problems. 9. Counsels, disciplines and follows appropriate management expectations for direct reports. Fiscal1. Oversee the revenue cycle in assigned divisions, ensuring accurate charge capture, billing, insurance verification, and co-pay collection to optimize financial performance. 2. Regularly review and analyze operational and financial performance data, providing leadership with reports highlighting key performance indicators and opportunities for strategic growth. 3. Manages physician productivity by ongoing monitoring of productivity metrics (e. g. charge submission and wRVU reporting) to ensure alignment with budgeted target. Provide feedback and collaborate with division chairs on physician financial incentive programs. Address productivity, performance, or behavioral issues and respond to physician concerns as needed. 4. Works with Division Chair to set performance expectations for all staff in conformance with applicable policies and expectations. 5. Assist with maintenance and ongoing development of annual operating budgets for assigned divisions, ensuring alignment with organizational strategic goals. Assist in capital budgeting, prepare cost/benefit analyses, and ensure optimal resource allocation while maintaining high quality patient care. 6. Monitor the physical plant to ensure the maintenance of an appropriate environment. Identify construction, remodeling, redecorating or relocation requirements. Perform a cost assessment, vendor selection and negotiate terms/conditions of leases, construction arrangements and equipment purchases. 7. Create awareness of physician group budget process, productivity/ revenue projections, and ongoing involvement in assessment of revenues and expenses. Work to minimize overtime expenses and maintain budget levels. Strategic1. Collaborate with executive leadership and division chairs to define and implement strategic plans for divisional growth, market share expansion, and improved financial performance. 2. Regularly review patient experience data to measure patient satisfaction and implement corrective action as needed to ensure patient-centered care is provided. 3. Maintain contact with local community resources to develop the practice and identify growth opportunities. Suggests marketing and advertising strategies for practices to elevate LHMC's reputation as a preferred healthcare provider. Seeks out and follows-up on opportunities to increase awareness of new physicians and practices throughout the communities served. 4. Develops programs and processes to ensure compliance with healthcare standards and to meet quality patient care initiatives. 5. Participates in divisional and/or interdepartmental quality improvement activities. Incorporates Lahey Hospital and Medical Center Guiding Principles, Mission Statement and Goals into daily activities. Incorporates Lahey Hospital and Medical Center Guiding Principles, Mission Statement and Goals into daily activities. 1. Performs other tasks and projects as requested by Executive Director and Division Chairs. 2. Complies with all Lahey Hospital and Medical Center Policies. 3. Complies with behavioral expectations of the division and Lahey Hospital and Medical Center. 4. Maintains courteous and effective interactions with colleagues and patients. 5. Demonstrates an understanding of the job description, performance expectations, and competency assessment. 6. Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards. 7. Performs all other duties as needed or directed to meet the needs of the department. 8. Treats staff with dignity and respect. 9. Works as a role model for staff by exhibiting professional and ethical behavior. Fosters a positive attitude in the department and promotes high colleague morale. 10. Problem solves in a timely and diplomatic manner. Works collaboratively to improve processes within the department and organization. 11. Participates in and successfully completes all assigned Mandatory Education and any other regulatory requirements. Minimum Qualifications:Education: Bachelor's in Business Administration, Health Care Administration or related area of study and 5 years of directly related experience in a hospital or health care setting. Master's in business administration or health care or related field, preferred. Licensure, Certification, Registration: None required. Skills, Knowledge & Abilities: Strong knowledge of managerial and budgetary practices. Excellent personnel management skills and demonstrated ability to provide leadership. Strong emotional and social intelligence. Strong approach and commitment to cost containment. Skills in critical judgment and thinking. Strong project management skills. Exceptional written and verbal communication skills. Must be a self-starter, able to work with minimal supervision and direction. In the absence of any of these skills, demonstrates the ability to be thoroughly trained to meet organizational standards. Must possess high potential to take on more responsibility and be ready for the possible growth of this role into a more senior position. Experience: Minimum of five years management in an academic medical center setting or equivalent. Scope/Impact Statement: Staff is kept informed of policies. Structures are in place for communication. Knows when to involve the Executive Director/Division Chairs. When resolving Employee Relations Issues, provides necessary intervention to allow for the best possible outcome for the employee and the Organization. Demonstrates improvement strategies through new processes or proposals. Demonstrates a clear understanding for the budgetary process. Pay Range: $140,000. 00 USD - $170,000. 00 USDThe pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Summary: This position provides direct patient care relative to physical diagnosis and therapeutic management in an inpatient setting to patients with complex medical conditions, specifically patients with leukemia, lymphoma and multiple myeloma. Works closely with faculty, fellows and nursing staff to develop and coordinate a plan of care to meet the needs of the patient and their families. weekend, and holiday is required of this position. Schedule; 3 days a week, 7am to 7pm, weekend, and holiday rotation is required of this position. Job Description:Essential Responsibilities: Performs history and physical examinations, formulation of care plans, ordering and interpreting laboratory and diagnostic tests and provides education to patients and their families. Acts as an educator and serves as a clinical resource for staff through consultation formal and informal education, review of literature and participation in seminars and conferences. Coordinates the care of patients in order to provide safe, effective, efficient and timely patient centered care. Liaises between visiting nurses, clinical staff and consult services. Care plans and execution of those plans should encompass the entire service to tie the service together. Consults with physicians or surgeons regarding the care of patients for more complex diagnosis. Document clinical encounters clearly, precisely and in a timely manner. Works in a collaborative relationship with other health professional to determine health needs of patients and families. Demonstrates and role models an interdisciplinary collaborate approach to patient care. Provide direct patient care and management for all opiod patients. Required Qualifications:Master's degree required in Nursing. Master's degree preferred. License required: Nursing License, and Certificate 1 required: Basic Life Support0-1 years related work experience required. MA Board authorization to practice as an APRN NRSGValid prescriptive authority from both the MA DPH-DCP and Federal DEAAmerican Heart Association - Basic Life Support CertificateExperience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. Preferred Qualifications:Experience in a teaching hospital and speciality area expertise. Experience in Pain Management preferred. Competencies:Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers. Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations. Team Work: Ability to lead collaborative teams for larger projects or groups both internal and external to the Medical Center and across functional areas. Results have implications for the management and operations of multiple areas of the organization. Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner. Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -. Physical Nature of the Job:Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift. Pay Range: $119,808. 00 USD - $207,000. 00 USDThe pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. The Director of Emergency Services Expansion is responsible for the end-to-end development, launch, and daily operational readiness of satellite emergency departments in the Needham service area and other locations consistent with Beth Israel Lahey Health (BILH) strategic growth. This role is highly hands-on, directly managing site selection, facility build-out, and operational set-up to ensure each site opens on time, within budget, and fully prepared to deliver high-quality patient care. Job Description:Duties and ResponsibilitiesSite Development & ImplementationDrive all phases of satellite ED development from concept through opening. Coordinate directly with BILH Real Estate and Construction Management on property acquisition, build-out, and readiness. Work closely with the Department of Public Health (DPH) and local town/city officials to meet all regulatory and permitting requirements. Troubleshoot and resolve barriers to keep projects on schedule. Operational ReadinessPartner with local leaders on recruitment and onboarding of all clinical and non-clinical staff. Negotiate and manage physician staffing agreements and related service contracts. Ensure all clinical and non-clinical equipment, furnishings, signage, and supplies are purchased, installed, and operational prior to opening. Educate and collaborate with site physician leadership and clinicians to ensure all are appropriately in-serviced in the satellite ED delivery methods. Launch & Ongoing OperationsLead site activation activities, including operational walk-throughs, readiness testing, and community launch events. Partner with Marketing to promote new sites and ensure strong community awareness. Establish workflows and procedures to support smooth day-to-day site operations post-launch. Act as the key liaison to system colleagues and act as subject matter expert in the development and operational planning of future satellite EDs. Financial & Administrative OversightWork directly with Finance to develop site capital and operating budgets, and implement revenue cycle processes. Monitor performance metrics, staffing costs, and patient volumes to ensure operational efficiency and sustainability. Collaboration & LeadershipServe as the point person for coordinating across BILH departments, physician groups, and external partners. Provide clear, consistent communication to senior leadership on progress, risks, and outcomes. Lead by example to foster a culture of accountability, teamwork, and operational excellence. Demonstrates a commitment to community and fosters an environment where employees and patients feel seen and heard. Demonstrates commitment to advancing BILH's purpose and values to create healthier communities and a work environment in which all employees are respected and valued. Supports BILH's Mission and Vision by exemplifying its core values: Wellbeing, Empathy, Collaboration, Accountability, Respect and Equity (WE CARE). Minimum Qualifications RequiredMaster's degree in Business Administration (MBA) or related advanced business degree required. At least 5 years of experience in ambulatory site development or healthcare facility operations, with direct involvement in emergency or urgent care preferred. Strong operational management skills with proven ability to deliver projects on time and within budget. Experience with regulatory compliance, staffing, and vendor/contract management. Excellent problem-solving, communication, and leadership skills. Pay Range: $149,760. 00 USD - $170,560. 00 USDThe pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Summary: Manages the daily administrative and clinical practice operations with commitment to providing the highest quality of service to patients in a hospital-based, community-based, or private-based ambulatory care practice. Provides oversight, management and training in all areas of day to day practice operations and resource utilization. Job Description:Essential Responsibilities: Participates in planning and implementation of department and division goals, programs and objectives, personnel, resources and equipment. Implements the approved business plan that identifies strategies, objectives, timetables, expected outcomes and measures for assigned areas of responsibility. Updates plan to reflect challenges and opportunities in the marketplace and BIDMC's overall direction. Organizes, manages, and coordinates all operational and administrative processes. Manages support staff; organizes and oversees work schedules and assignments to meet operational needs. Develops and implements procedures to ensure efficient processing of work including time of service co-payment collection, referral management, pre-registration, and visit ticket entry. Works actively as a 'hands-on' manager in the clinic areas. Coordinates care delivery, patient flow, and clinic check-out/discharge activities. Oversees patient scheduling, registration, and billing processes according to protocol. Coordinates and ensures skill development and training for all staff. Implements relevant information systems such as managed care and patient appointments and ensures the accuracy of data. Provides feedback regarding systems and process changes and improvements. Leads projects that support ambulatory service standards and improvements such as access, telephone system functionality and patient/physician satisfaction. Oversees physician visits and nurse treatments. Monitors providers' schedules (MDs, NPs, social workers, etc. ) to ensure appropriate staff is present and a reasonable number of patients are scheduled in order to facilitate timely patient care. Assists providers and staff and ensures availability of supplies. Ensures the accuracy of patient-related activities, services, and lab tests. Has the authority to direct and support employees' daily work activities. Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action, and performance reviews. Direct Reports: More than 7 Indirect Reports: 1-5Has full responsibility for planning, monitoring, and managing department budget. Required Qualifications:High School diploma or GED required. 5-8 years related work experience required and 1-3 years supervisory/management experience required Bachelor's degree is strongly preferred Five years of experience in hospital and ambulatory clinic operations. Excellent analytical skills, and knowledge of medical terminology, business, and financial systems. Solid organizational, initiative, and innovation skills. Ability to respond quickly and purposefully to routine and unusual situations. Experience with computer systems required, including web-based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. Preferred Qualifications:Demonstrated interest and experience in process improvement and leadership development. Competencies:Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area. Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues. Independence of Action: Ability to set goals and priorities for functional area. May make recommendations for department policies, practices and programs. Manager or Director provides broad guidance and overall direction. Written Communications: Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas. Oral Communications: Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others. Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations. Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments. Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner. Physical Nature of the Job:Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally Pay Range: $70,720. 00 USD - $113,152. 00 USDThe pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

**What You'll Do** : The Hospice Clinical Manager will oversee a hospice interdisciplinary team that is responsible for providing supportive care to Hospice patients. **More Specifically** : + Oversee the management of patient care, coordinating all services and facilitating communication between all providers, including financial oversight; + Manage hospice staff members including, but not limited to: recruitment & hiring, training & support, and performance feedback. + Oversee patient assessments for program appropriateness and implementation of the referrals; + Facilitate and consult with health care givers, reimbursement agencies, mental health facilities, clergy, volunteer and other community resources; + Lead hospice conference with inter-disciplinary staff; + Educate partners in the Beth Israel Lahey Health system about the opportunities in Palliative and Hospice for home care patients. **What You'll Need** : + Bachelor's degree required. MBA or Master's degree in Health Care Administration or other related field preferred. Other combinations of formal education, training and experience may be considered. + Registered nurse, therapist or social worker with current licensure to practice in MA and NH + Current American Heart Association (AHA) CPR certification; + 3 to 5 years of oncology or community health experience; + 1-2 years' experience managing a team of clinicians in a home health setting; + Knowledge of Medicare/Medicaid regulations in hospice / homecare; + Strong interpersonal skills and the ability to facilitate cooperation and communication among team members. **What You'll Get** : + A highly competitive salary & benefits package, including generous PTO, 403(b), and tuition reimbursement; + A reasonable geographic territory with strong clinical support resources; + A highly inclusive diverse team that values the input of all staff to provide excellent patient care **Pay Range:** $115,000.00 USD - $135,000.00 USD The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity Employer/Veterans/Disabled**

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Description:Sign on bonus up to $3000 for independently licensed clinicians (pro-rated for part time) Come join us in working in a supportive clinical environment that offers flexible scheduling, supervision towards licensure, free CEUs and career path planning for ongoing professional development. We are seeking empathetic, compassionate and motivated Clinicians to bring about positive change in the local communities we serve. Clinicians will gain a rich and diverse experience working in an outpatient clinic providing in-person and telehealth services to individuals, couples, groups, and/or families with a variety of identified mental health and/or substance use diagnoses. There is an opportunity to use your creative skills for group curriculums. Responsibilities: Complete clinical assessments, review medical records, and collaborate with an array of multidisciplinary community partners. Assess client's continuing care needs including aftercare resources and additional support services. Formulate a treatment plan based on comprehensive biopsychosocial assessment. Continuously review and revise treatment plans based on clinical needs and regulatory bodies. Utilize clinical skills to create a positive working relationship with individuals/families in order to facilitate desired change using appropriate clinical models. Meet monthly productivity expectations. Complete clinical documentation including intake assessments, discharge/transfer summaries, progress notes. Adhere to all organization, federal and state regulations, guidelines and/or contractual obligations. Knowledge of or ability to learn insurance standards for both commercial insurances and Mass Health products. Meet on a regular basis with supervisor to discuss clinical, organizational, and agency issues and review performance. Build and maintain effective working relationships with internal, external providers, as well as other regulatory bodies. Ability to work independently and set own goals in a professional manner. Some expectations of working evenings 1-2 per week. Qualifications: Master's degree in social work, Counseling or a related field. License (LICSW/LMHC) preferred. Pay Range: $68,993. 00 USD - $95,368. 00 USDThe pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Description:Sign on bonus up to $3000 for independently licensed clinicians (pro-rated for part time) Come join us in working in a supportive clinical environment that offers flexible scheduling, supervision towards licensure, free CEUs and career path planning for ongoing professional development. We are seeking empathetic, compassionate and motivated Clinicians to bring about positive change in the local communities we serve. Clinicians will gain a rich and diverse experience working in an outpatient clinic providing in-person and telehealth services to individuals, couples, groups, and/or families with a variety of identified mental health and/or substance use diagnoses. There is an opportunity to use your creative skills for group curriculums. Responsibilities: Complete clinical assessments, review medical records, and collaborate with an array of multidisciplinary community partners. Assess client's continuing care needs including aftercare resources and additional support services. Formulate a treatment plan based on comprehensive biopsychosocial assessment. Continuously review and revise treatment plans based on clinical needs and regulatory bodies. Utilize clinical skills to create a positive working relationship with individuals/families in order to facilitate desired change using appropriate clinical models. Meet monthly productivity expectations. Complete clinical documentation including intake assessments, discharge/transfer summaries, progress notes. Adhere to all organization, federal and state regulations, guidelines and/or contractual obligations. Knowledge of or ability to learn insurance standards for both commercial insurances and Mass Health products. Meet on a regular basis with supervisor to discuss clinical, organizational, and agency issues and review performance. Build and maintain effective working relationships with internal, external providers, as well as other regulatory bodies. Ability to work independently and set own goals in a professional manner. Some expectations of working evenings 1-2 per week. Qualifications: Master's degree in social work, Counseling or a related field. License (LICSW/LMHC) preferred. Pay Range: $68,993. 00 USD - $95,368. 00 USDThe pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Description:Sign on bonus up to $3000 for independently licensed clinicians (pro-rated for part time) Come join us in working in a supportive clinical environment that offers flexible scheduling, supervision towards licensure, free CEUs and career path planning for ongoing professional development. We are seeking empathetic, compassionate and motivated Clinicians to bring about positive change in the local communities we serve. Clinicians will gain a rich and diverse experience working in an outpatient clinic providing in-person and telehealth services to individuals, couples, groups, and/or families with a variety of identified mental health and/or substance use diagnoses. There is an opportunity to use your creative skills for group curriculums. Responsibilities: Complete clinical assessments, review medical records, and collaborate with an array of multidisciplinary community partners. Assess client's continuing care needs including aftercare resources and additional support services. Formulate a treatment plan based on comprehensive biopsychosocial assessment. Continuously review and revise treatment plans based on clinical needs and regulatory bodies. Utilize clinical skills to create a positive working relationship with individuals/families in order to facilitate desired change using appropriate clinical models. Meet monthly productivity expectations. Complete clinical documentation including intake assessments, discharge/transfer summaries, progress notes. Adhere to all organization, federal and state regulations, guidelines and/or contractual obligations. Knowledge of or ability to learn insurance standards for both commercial insurances and Mass Health products. Meet on a regular basis with supervisor to discuss clinical, organizational, and agency issues and review performance. Build and maintain effective working relationships with internal, external providers, as well as other regulatory bodies. Ability to work independently and set own goals in a professional manner. Some expectations of working evenings 1-2 per week. Qualifications: Master's degree in social work, Counseling or a related field. License (LICSW/LMHC) preferred. Pay Range: $68,993. 00 USD - $95,368. 00 USDThe pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** Reporting to the Director of operations, this role provides day to day supervision of administrative staff within the Center for Specialty Care. This role provides oversight of time and attendance in addition to payroll submission. This role provides coordination of the front desk functions of the Center for Specialty Care to include management of provider schedules, communication board, daily huddles, co-payment reconciliation, referrals, authorizations, and reconciliation of missing documentation reports. The Practice Supervisor collaborates with affiliate off-site locations to ensure that processes are streamlined and consistent. In conjunction with the Practice Operations Manager, this role serves as a primary point of contact for patients and visitors in an outpatient center and provides excellent customer service through clear communication. Responsibilities include patient scheduling, registration and ancillary/support service scheduling of patients in the Center for Specialty Care. Duties and Responsibilities: Perform scheduling of patients, check-in, registration, and verification of demographic and fiscal information utilizing dual computer systems. Takes complete and accurate information from patients/callers, prioritizing and facilitating communication of information to providers. Preparation of schedules and other documents as needed in accordance with quality standards. Onboarding and training of new hires. Conducts 1:1 meetings with staff at the under the direction of Director Monitors and coordinates distribution and communication of all provider call schedules within the Center. Ensures that administrative team adds to each provider's schedule template. Maintains all supply lists within the Center and orders office and medical supply when needed. Additionally, will maintain provider cart inventory and update inventory system when needed. Accurately inputs patient insurance and managed care plans, including prior authorizations, referrals, and precertification. Collect copayments following standards for managing copayment processing, reconciliation and deposit functions. Performs daily charge reconciliation and tracks missing documentation on a daily basis. Collect patient record upon completion of visit. Schedules follow up appointments, including related diagnostic and/or lab tests, making every reasonable effort to accommodate patient and provider needs. Attends periodic training and in-services to remain current in all processes with multiple computer systems and programs. Role serves as super user for computer systems. Monitor messages from answering service. Reschedule appointments when requested by patients and conducts reminder calls if system is not available. Provides accurate information, directions and/or guidance to patients/visitors and provides prompt follow-up to ensure that needs have been met and fully optimize patient experience of care. Monitor patients and visitors entering, waiting, and leaving the exam area of the Center. Facilitates timely clinic flow and updates the team communication board, referring issues to the Practice Operations Manager. Communicates with and assists patients, other employees and the general public in a courteous, helpful manner by phone and in person in compliance with the hospital's behavioral and service excellence standards (RESPECT/GREAT) Answers phone using the Beth Israel Deaconess Hospital- Milton telephone etiquette process. Monitors answering service messages for all service lines to ensure calls are being returned in a timely manner. Maintains patient confidentiality at all times, whether by phone, discussion with providers of distribution of patient information, email, fax, etc. Maintains clean and welcoming reception area, ensuring all reading materials and patient education materials are relevant and timely. Monitor audio/visual equipment for appropriate programming and volume levels to ensure a calming environment. May be assigned off-shifts, holidays, and weekends, and may work additional hours beyond schedule when needed to provide for patient services or in an emergency/disaster. Position may require travel to off-site or affiliate locations. Maintains competencies (position- specific and hospital-wide) required for the specific patient population served. Actively participates in Joint Commission surveys Perform all duties in accordance with safety and other laws, rules and regulations as set forth by appropriate regulatory and government agencies and in accordance with established department and hospital policies and procedures. May be required to perform similar or related duties reflective of the level of experience as may be necessary on an emergency, temporary or limited basis or as designated by the Director of the Center or their designee. The nature of the tasks/responsibilities, required of employees in this position will likely expose them to blood and body fluids. Employees will be oriented to and required to understand and follow universal precautions for infection control. A summary list of tasks/procedures which may cause exposure to blood and body fluids is listed on the attached Physical Abilities (refer to Practice Administrator Physical Ability ). Qualifications: Min Education: High school diploma or GED required. Associates degree preferred Min Experience: minimum of 2 years supervisory experience required Skills: Decision Making: Ability to make decisions and problem solve based on specific instructions, standard practices and established procedures which generally require little or no supervision. Oral/written Communication: Ability to read and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff, and external customers in a professional, service-oriented, respectful manner. A Physical Abilities is a component of this (refer to Practice Supervisor Ability ). The above statements are intended to describe the general nature and level of work being performed. This list is not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel assigned to this position. **Job Description:** PRACTICE SUPERVISOR **Pay Range:** $26.00 - $41.60 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity Employer/Veterans/Disabled**

**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** Job Summary: Provides accountability for the unit or program and operationalizes the core values of the organization by developing and sustaining an environment that supports excellence in clinical practice and the care of patients **Job Description:** **Essential Responsibilities:** 1. Develops and sustains an environment that supports excellence in clinical practice and patient care. Communicates and models institutional values for patient care, clinical education, and clinical investigation. Maintains a safe and caring environment for patients and staff. 2. Anticipates and communicates change in the health care environment, and interprets implications for the patient care unit. Encourages creativity and innovation in response to a need for change. Provides leadership for the change process. Demonstrates leadership and influences others in both the internal and external environments 3. Allocates resources to achieve clinical care goals. Develops the staffing pattern, personnel needs, and recruitment plan. Assumes full responsibility for the selection of staff with authority to evaluate, counsel, or terminate. 4. Provides guidance to clinical nurses to identify developmental needs and strategies that foster effective problem-solving, collaboration, consultation, and sound clinical judgment. 5. Demonstrates and promotes collaboration in establishing the unit's or program's patient care goals. Teams effectively with others to accomplish the organization's strategic priorities. 6. Has the responsibility to lead and support managers and directors in developing and improving operations to create optimal performance levels. Direct Reports: More than 7 Indirect Reports: 21-50 7. Has full responsibility for planning, monitoring and managing department budget. **Required Qualifications:** 1. Bachelor's degree in Nursing required. Master's degree in Nursing, Business Administration, Healthcare Finance or Hospital Administration preferred. 2. License Registered Nurse required., and Certificate 1 Basic Life Support required. 3. 3-5 years related work experience required and 0-1 years supervisory/management experience required 4. Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. 1-3 years supervisory/management experience **Competencies:** 1. **Decision Making:** Ability to make decisions with significant, broad implications for the management and operations of a major department or multiple departments. Participates in decisions on overall strategy and direction of the organization. 2. **Problem Solving:** Ability to address problems that are broad, complex and abstract, often involving Medical Center-wide issues and requiring substantial creativity, resourcefulness, staff engagement, Lean diagnostic techniques, negotiation and diplomacy to develop solutions. 3. **Independence of Action:** Ability to set direction and vision for major departments or multiple departments. Establishes priorities, develops policies and allocates resources. 4. **Written Communications:** Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas. 5. **Oral Communications:** Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others. 6. **Knowledge:** Ability to demonstrate broad and comprehensive knowledge of theories, concepts, practices and policies with the ability to use them in complex and/or unprecedented situations across multiple functional areas. 7. **Team Work:** Ability to lead and direct multiple collaborative teams for large projects or groups both internal and external to the Medical Center and across functional areas. Results have significant implications for the management and operations of the organization. 8. **Customer Service:** Ability to lead operational initiatives to meet or exceed customer service standards and expectations in assigned unit(s) and/or across multiple areas in a timely and respectful manner. **Age based Competencies:** Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -. **Physical Nature of the Job:** Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus **Pay Range:** $180,000.00 USD - $230,000.00 USD The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity Employer/Veterans/Disabled**

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Description:Neurosurgery Outpatient Advanced Practice Provider (NP/PA) Lahey Hospital & Medical Center - Burlington, MA Join Lahey Hospital & Medical Center, a premier healthcare organization in Massachusetts, as a full-time, experienced Advanced Practice Provider (APP) to join our expanding Neurosurgery team. We are looking for a dedicated PA or NP to deliver high-quality outpatient care in a supportive and collaborative academic environment. What You'll Do You'll be a vital part of our comprehensive Neuroscience Center, working with a team of neurosurgeons, residents, and nurses. Your responsibilities will include: Providing pre-surgical/spinal evaluations and managing chronic neurosurgical conditions in the outpatient setting. Ordering and interpreting diagnostic tests. Conducting patient follow-up care and providing patient education. Working autonomously while also being an integral part of an interdisciplinary team. Your Schedule Full-time, Monday - Friday No routine nights, weekends, or on-call obligations. What We're Looking For Experience & Skills Direct patient care experience in an outpatient setting. Prior experience in Neurosurgery is preferred. Strong verbal and written communication skills. Ability to thrive in a fast-paced clinical environment. Proficiency with computer applications like Epic and Microsoft. Education & Licensure Master's or Doctoral Degree in nursing or physician assistant studies. Current licensure as an APP in Massachusetts. Certification as a Nurse Practitioner or Physician Assistant. Prescriptive authority for controlled substances in Massachusetts and a DEA registration. Why Join Us? Competitive compensation and a comprehensive benefits package. Opportunities for professional growth and continuing education. Be part of a highly respected team that focuses on innovation and patient-centered care. If you are a motivated APP passionate about neurosurgery and delivering exceptional care, we encourage you to apply and join our team! Beth Israel Lahey Health, including all of its employing entities, are a purpose-driven, values-based organization that unites our workforce of people who provide exceptional health care to everyone we serve. All of the employing entities of Beth Israel Lahey Health maintain policies of equal employment opportunity and non-discrimination in employment. Please see here for more information about our purpose and values (************* org/about/purpose-values) and here for more information about our Equal Employment Opportunity Policy (************* org/careers/eeo-policy). Pay Range: $133,120. 00 USD - $215,000. 00 USDThe pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled