Medical Director jobs at Beth Israel Lahey Health - 34 jobs

**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** Supports smooth and efficient practice operations, while contributing to BIDMC's promise of providing extraordinary care. Communicates with patients, other employees and the general public in a courteous, helpful manner by phone and in person. In addition to medical assisting, provides administrative tasks as needed, including but are not limited to greeting, check-in, and scheduling. Assists patients who have physical and psychological limitations with ambulation and patient care functions. **Job Description:** **Essential Responsibilities:** + Performs medical assisting duties which may include, but are not limited to, vital signs, height and weight, EKGs, performing phlebotomy and assisting during routine procedures. Ensures that all patient care areas are clean, organized, stocked and ready for patient use. Escorts patients to ancillary service areas such as radiology and lab as needed. + Performs appropriate point of care testing, such as lab tests and specimen collection. Implements quality control standards to ensure proper functioning and accuracy of testing equipment. Provides patients with relevant instructions for specific tests and procedures. + Monitors, orders and/or maintains medical equipment and supplies, ensuring they are clean, sterilized, stocked and within expiration dates. + Performs initial review of medication lists in the electronic medical record for final review by licensed practitioners. May retrieve schedule VI and over the counter medications only, under supervision of licensed providers; is not authorized to perform licensed personnel duties, which include but are not limited to drawing up medications, medication administration or flushing IVs. + Uses the electronic medical record system (OMR) to queue prescription renewals for review by a licensed provider. As directed by a clinician, enters/scribes orders for tests, services or appointments in OMR. During the visit, accurately documents tasks, as they are completed, in OMR to ensure proper billing (Facility Worksheet). + Prepares schedules, patient charts and other documents as needed for clinical activities, in accordance with Medical Center standards. Procures and correlates medical correspondence as directed by department. + Monitors patients and visitors entering, waiting, and leaving the practice. Facilitates timely flow and informs patients and providers of delays in a timely manner. Acts as liaison between patient and practice staff to ensure optimal flow and service delivery. Ensures waiting room materials are organized and stocked as directed by the department. May answer and screen telephone calls. **Required Qualifications:** + High School diploma or GED required. + Basic familiarity with computers. Ability to navigate at a basic level within web-based applications. + At least 5 months of direct patient care experience in a clinical or research setting, such as: experience working as a medical assistant (MA), a patient care technician (PCT) or a clinical nursing assistant (CNA); nursing or medical student with completion of one clinical rotation. **Preferred Qualifications** + MA, EMT, CNA or LNA certificate, or Associates Degree in Medical Assisting + Phlebotomy certificate **Pay Range:** $21.00 - $28.26 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity Employer/Veterans/Disabled**

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Lahey Hospital & Medical Center (LHMC), part of Beth Israel Lahey Health (BILH), is seeking an accomplished physician leader to serve as Medical Director, PATC. This unique role blends clinical practice + program leadership in a nationally recognized academic health system. Job Description:The Role As Medical Director, you will: Lead clinical strategy & protocol development for pre-op evaluations. Oversee quality metrics: cancellations, efficiency, patient satisfaction. Drive innovation (e. g. , AI, automated triage, evidence-based care). Serve as liaison across surgery, anesthesia, nursing & admin teams. Mentor APPs, nurses, trainees, and staff. Provide direct patient care in PATC + your specialty practice. Qualifications MD or DO, board-certified in Internal Medicine, Anesthesiology, or related. Strong background in perioperative medicine or surgical optimization. Proven success in clinical leadership/program development. Skilled in risk stratification, QI, and evidence-based practice. Excellent communication & change leadership. Teaching/mentoring experience preferred. Why Join Us? 333-bed tertiary-quaternary hospital + Level I trauma center. Physician-led group of 500+ providers. Academic affiliate of UMass Chan Medical School. Recognized MAGNET Hospital for Nursing Excellence. Part of the larger Beth Israel Lahey Health system Burlington, MA: 17 miles north of Boston with access to mountains, lakes & coast. Here, you'll shape perioperative services, improve outcomes, and drive system-wide readiness at one of New England's premier hospitals. Pay Range: $270,000. 00 USD - $450,000. 00 USDThe pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation may be determined based on several factors, that may include education, training, relevant experience, specialty, geography of work location, productivity, job responsibilities, or other applicable factors permissible by law. In addition to base compensation, this position may be eligible for performance-based incentive compensation, which may include productivity and quality bonuses. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** Responsible for the overall operation of care transitions discharge planning and/or utilization management departments through oversight of daily and long-term activities at NHC and AJH. Accountable for achieving established performance targets through actively engaging multiple disciplines and professional staff. Must appropriately manage people, relationships, and processes to achieve maximized results. Establish working relationship with medical staff and utilize the physician advisors when necessary. Ensures that the department achieves goals and objectives by engaging internal and external stakeholders in clinical care coordination and outcomes management processes. Participates, leads and coordinates multidisciplinary teams/committees supporting clinical process improvement and delivery of quality services, while utilizing the most cost-effective measures. Responsible for ensuring system-wide regulatory compliance for continuum of care. Supports Magnet Model to engage staff if applicable. **Job Description:** Beverly Hospital (BH), and Addison Gilbert Hospital are located in Beverly, Massachusetts, and are part of the Beth Israel Lahey Health System. Beverly Hospital (BH) and Addison Gilbert Hospital (AGH) are community-based hospital systems located respectively in Beverly and Gloucester, Massachusetts. They are diverse community hospitals offering a range of services, including adult and pediatric acute care, maternal and child health services, behavioral health inpatient and outpatient services, and multiple other outpatient programs and services. **Pay Range:** $180,003.00 USD - $239,554.00 USD The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity Employer/Veterans/Disabled**

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Under the direction of the Beth Israel Lahey Health (BILH) Vice President, Mid-Revenue Cycle, the Director of Clinical Document Improvement (CDI) is primarily responsible for managing all employees and activities within the Clinical Documentation Program for multiple facilities across the BILH organization. This role will assist in leading continuous improvement in documentation strategies by working closely with the Chief Medical Officers, Physician Advisors, and employed physicians. The Director of CDI will also be accountable for direct oversight of the CDI team members, which includes hiring, onboarding, and continued training. This leader will monitor the success of the team by trending metrics such as CMI, MCC capture, and service line DRG opportunities. This role will manage staffing dependent on the needs of the facility. This leader will be involved in the direction and education of all phases of the Clinical Documentation Specialist role and provide feedback through internal audits and continuous feedback. Job Description:Essential Duties & Responsibilities including but not limited to: • Report monthly CDI metrics, trends, and opportunities to the CDI leaders and CDI Steering Committee. • Ability to interpret CDI metrics and trends that result in needed outcomes• Evaluate the CDI program initiatives via ongoing metric analysis, tracking, and report findings. • Collaborate with the CDI team to help identify patterns, trends, and variations in clinical documentation and code assignments. • Demonstrate a strong understanding of case mix index, MCC/CC capture, the severity of illness/risk of mortality, LOS, risk adjustment diagnoses. • Participate in multi-disciplinary meetings as it relates to CDI involvement. • Identify the need for additional training and resources needed for the success of the CDI team. • Provides concentrated daily oversight and direction to the Clinical Documentation Specialists and the Clinical Documentation Improvement Team and Program. • Reviews inpatient medical records prospectively to ensure that the care of the patient is recorded in language that payers can interpret and which accurately and completely depicts the acuity of the patient and resources expended. • Reviews surgical procedures to ensure documentation is accurate for ICD/10-PCS code assignments. Operationalizes and institutionalizes documentation practice that accurately and completely depicts the acuity of the patient and resources expended. All methods adhere to coding clinic and hospital compliance guidelines. • Create and implement training and development for nursing staff, physicians, and mid-level practitioners that addresses documentation issues & variances. • Works in association with the CDI clinicians, coders, and all members of the healthcare team to ensure accurate and timely clinical documentation in the medical record. • Develops, maintains, and improves upon effective and accurate IS systems for managing, tracking, and analyzing data (including working with Fiscal IS Decision Support). • Tracks DRG assignments against national benchmarks to identify documentation variances. • Identifies potential solutions, whether general education or targeted interventions, where inconsistencies can be improved upon and rectified. • Reviews payer denials. Assists in the preparation of appeals to payers, where appropriate. • Develops an intervention to prevent subsequent denials for the same problem, where ambiguity or incompleteness of documentation has led to a denial. • Provides ongoing education to Clinical Documentation Specialists on clinical topics. • Periodically reviews and updates Clinical Documentation policies and guidelines. Minimum Qualifications: Education: Bachelor's degree in Nursing or MBBS required. Licensure, Certification & Registration: CCDS required within 6 months of hire Experience: Minimum 5 years of experience in CDI and/or Coding with progressive leadership roles Skills, Knowledge & Abilities: • Experience with Microsoft Office 365• Excellent communication and interpersonal skills• Knowledge of Epic environment, 3M encoder• Working knowledge of ICD-10 CM and PCS Coding and IPPS• Strong planning and problem-solving skills• Ability to analyze information and processes• Motivation to develop and maintain internal and external relationships• Interpretation of data that lends to strategic leadership• Expert understanding of quality metrics such as PSIs, HACs, and mortalities Preferred Qualifications & Skills: Master's degree in Nursing, Healthcare Administration, or other healthcare related Pay Range: $159,994. 00 USD - $184,995. 00 USDThe pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** Under the direction of the Beth Israel Lahey Health (BILH) Vice President, Mid-Revenue Cycle, the Director of Clinical Document Improvement (CDI) is primarily responsible for managing all employees and activities within the Clinical Documentation Program for multiple facilities across the BILH organization. This role will assist in leading continuous improvement in documentation strategies by working closely with the Chief Medical Officers, Physician Advisors, and employed physicians. The Director of CDI will also be accountable for direct oversight of the CDI team members, which includes hiring, onboarding, and continued training. This leader will monitor the success of the team by trending metrics such as CMI, MCC capture, and service line DRG opportunities. This role will manage staffing dependent on the needs of the facility. This leader will be involved in the direction and education of all phases of the Clinical Documentation Specialist role and provide feedback through internal audits and continuous feedback. **Job Description:** **Essential Duties & Responsibilities** including but not limited to: - Report monthly CDI metrics, trends, and opportunities to the CDI leaders and CDI Steering Committee. - Ability to interpret CDI metrics and trends that result in needed outcomes - Evaluate the CDI program initiatives via ongoing metric analysis, tracking, and report findings. - Collaborate with the CDI team to help identify patterns, trends, and variations in clinical documentation and code assignments. - Demonstrate a strong understanding of case mix index, MCC/CC capture, the severity of illness/risk of mortality, LOS, risk adjustment diagnoses. - Participate in multi-disciplinary meetings as it relates to CDI involvement. - Identify the need for additional training and resources needed for the success of the CDI team. - Provides concentrated daily oversight and direction to the Clinical Documentation Specialists and the Clinical Documentation Improvement Team and Program. - Reviews inpatient medical records prospectively to ensure that the care of the patient is recorded in language that payers can interpret and which accurately and completely depicts the acuity of the patient and resources expended. - Reviews surgical procedures to ensure documentation is accurate for ICD/10-PCS code assignments. Operationalizes and institutionalizes documentation practice that accurately and completely depicts the acuity of the patient and resources expended. All methods adhere to coding clinic and hospital compliance guidelines. - Create and implement training and development for nursing staff, physicians, and mid-level practitioners that addresses documentation issues & variances. - Works in association with the CDI clinicians, coders, and all members of the healthcare team to ensure accurate and timely clinical documentation in the medical record. - Develops, maintains, and improves upon effective and accurate IS systems for managing, tracking, and analyzing data (including working with Fiscal IS Decision Support). - Tracks DRG assignments against national benchmarks to identify documentation variances. - Identifies potential solutions, whether general education or targeted interventions, where inconsistencies can be improved upon and rectified. - Reviews payer denials. Assists in the preparation of appeals to payers, where appropriate. - Develops an intervention to prevent subsequent denials for the same problem, where ambiguity or incompleteness of documentation has led to a denial. - Provides ongoing education to Clinical Documentation Specialists on clinical topics. - Periodically reviews and updates Clinical Documentation policies and guidelines. **Minimum Qualifications:** **Education:** Bachelor's degree in Nursing or MBBS required. **Licensure, Certification & Registration:** CCDS required within 6 months of hire **Experience:** Minimum 5 years of experience in CDI and/or Coding with progressive leadership roles **Skills, Knowledge & Abilities:** - Experience with Microsoft Office 365 - Excellent communication and interpersonal skills - Knowledge of Epic environment, 3M encoder - Working knowledge of ICD-10 CM and PCS Coding and IPPS - Strong planning and problem-solving skills - Ability to analyze information and processes - Motivation to develop and maintain internal and external relationships - Interpretation of data that lends to strategic leadership - Expert understanding of quality metrics such as PSIs, HACs, and mortalities Preferred Qualifications & Skills: Master's degree in Nursing, Healthcare Administration, or other healthcare related **Pay Range:** $159,994.00 USD - $184,995.00 USD The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity Employer/Veterans/Disabled**

**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** Job Summary: Coordinates, facilitates, and supervises the practice support staff, daily operations and administrative functions of a hospital-based, community-based, or private-based ambulatory care practice or inpatient nursing unit with commitment to providing the highest quality of service to patients. This position is in our Chestnut Hill OB/GYN office **Job Description:** **Essential Responsibilities:** 1. Supervises support staff involved in clinical and administrative activities, with emphasis on sensitivity to patients and meeting service standards. Plans, organizes and oversees work schedules and assignments of support staff to meet operational needs. Coordinates coverage for absences, meal breaks, training and vacations. 2. Facilitates patient flow through the unit or practice. Responsible for ensuring the accuracy of patient-related activities such as registration, managed care referrals, the collection, recording and distribution of cash and check payments, medical assisting vital signs and lab tests. Assist providers and ensure availability of needed supplies. 3. Implements processes and procedures to ensure efficient processing of work including, but not limited to, time of service, scheduling, referral management, pre-registration and visit ticket entry. Works with the practice/nurse/administrative managers to develop office orientation procedures and protocols. 4. Implements relevant information systems such as managed care, ensuring accuracy of data input and patient appointments. Provides feedback regarding improvements and changes to systems. Ensures that staff's training needs are met. 5. Identifies training needs in both business/office and patient care activities and assists with training of support staff to ensure staff proficiency. Coordinates regular skills development sessions for support staff. 6. Has the authority to direct and support employees daily work activities. Has authority to undertake or recommend the following employment actions: hiring, termination, corrective action and performance reviews. Direct Reports: 4-6 Indirect Reports: None 7. Assists in planning, monitoring and/or managing budget in functional area of department. **Required Qualifications:** 1. High School diploma or GED required. Bachelor's degree preferred. 2. 3-5 years related work experience required and 0-1 years supervisory/management experience required 3. Bachelor's degree strongly preferred. 4. Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. **Competencies:** 1. **Decision Making:** Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area. 2. **Problem Solving:** Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues. 3. **Independence of Action:** Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction. 4. **Written Communications:** Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers. 5. **Oral Communications:** Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers. 6. **Knowledge:** Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations. 7. **Team Work:** Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments. 8. **Customer Service:** Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner. **Physical Nature of the Job:** Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally **Pay Range:** $54,080.00 USD - $86,528.00 USD The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity Employer/Veterans/Disabled**

**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** The Practice Administrator role will support the ENT Department at Beth Israel Deaconess Medical Center in Boston, MA. This is an on-site position, Monday through Friday, day shift, with the potential for one remote day a week following six months of service. **Job Description:** Coordinates, facilitates, and supervises the practice support staff, daily operations and administrative functions of a hospital-based, community-based, or private-based ambulatory care practice or inpatient nursing unit with commitment to providing the highest quality of service to patients. **Essential Responsibilities:** + Supervises support staff involved in clinical and administrative activities, with emphasis on sensitivity to patients and meeting service standards. Plans, organizes and oversees work schedules and assignments of support staff to meet operational needs. Coordinates coverage for absences, meal breaks, training and vacations. + Facilitates patient flow through the unit or practice. Responsible for ensuring the accuracy of patient-related activities such as registration, managed care referrals, the collection, recording and distribution of cash and check payments, medical assisting vital signs and lab tests. Assist providers and ensure availability of needed supplies. + Implements processes and procedures to ensure efficient processing of work including, but not limited to, time of service, scheduling, referral management, pre-registration and visit ticket entry. Works with the practice/nurse/administrative managers to develop office orientation procedures and protocols. + Implements relevant information systems such as managed care, ensuring accuracy of data input and patient appointments. Provides feedback regarding improvements and changes to systems. Ensures that staff's training needs are met. + Identifies training needs in both business/office and patient care activities and assists with training of support staff to ensure staff proficiency. Coordinates regular skills development sessions for support staff. + Has the authority to direct and support employees daily work activities. Has authority to undertake or recommend the following employment actions: hiring, termination, corrective action and performance reviews. Direct Reports: 4-6 Indirect Reports: None + Assists in planning, monitoring and/or managing budget in functional area of department. **Required Qualifications:** + High School diploma or GED required. Bachelor's degree preferred. + 3-5 years related work experience required and 0-1 years supervisory/management experience required + Bachelor's degree strongly preferred. + Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. **Competencies:** + **Decision Making:** Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area. + **Problem Solving:** Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues. + **Independence of Action:** Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction. + **Written Communications:** Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers. + **Oral Communications:** Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers. + **Knowledge:** Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations. + **Team Work:** Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments. + **Customer Service:** Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner. **Physical Nature of the Job:** + Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally. **Pay Range:** $54,080.00 USD - $86,528.00 USD The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity Employer/Veterans/Disabled**

**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** Supporting the Department of Radiology at Beth Israel Deaconess Medical Center and Harvard Medical Faculty Physicians, this position is the administrative partner to the Executive Vice Chair for Workforce Strategy and Talent Acquisition in collaboration with the Chief Administrative Officer. The incumbent will administratively direct all aspects of physician recruiting, credentialing, privileging, enrolling, orienting, professional development and academic promotions processes within the Department of Radiology. The recruitment cycle yields approximately 25-30 new faculty hires per year. This role has an expanded role both in scope and responsibility as the number of hospitals throughout the BILH Network and beyond continues to expand, and the Radiology physician team expands to support the needs of the hospitals and Dana-Farber collaboration. **Job Description:** **Responsibilities:** + Is the administrative partner to the Radiology Executive Vice Chair for Workforce Strategy and Talent Acquisition, in conjunction with the Chief Administrative Officer. In this capacity, the incumbent directs and coordinates the development of strategic and comprehensive provider recruitment/retention plans. Additional actively partners with the VC to develop and implement the Professional Affairs Strategic Plan. + Oversees the recruitment, hiring, credentialing, visa requirements, licensing and on-boarding processes (pre-employment drug testing, HMFP, ITS access) for domestic and international physicians. + Includes developing/maintaining a sophisticated tracking mechanism to ensure staffing data by location is reflective of current/future state and hiring requirements are met. Partners with the Recruitment administrators to recommend sourcing strategies to ensure a continuous pipeline of viable candidates. This includes working within HMFP, locum agencies, and professional media outlets (eg Linked In). Continually seeks opportunities to improve the recruitment process, including but not limited to sourcing of candidates and improving the candidates overall experience as well. + Oversees and develops the administrative orientation process for all new physicians and ensures a professional, respectful and welcoming experience for new hires. This includes coordinating the details of onboarding and orientation but also ensuring the execution meets expectations. Works with the Executive Vice Chair to create, facilitate and evaluate development programs to optimize the effectiveness of professional staff, clinicians, educators, trainees, researchers and leaders. + Oversees the management of Harvard Medical School (HMS) academic promotions process for faculty, including CV development and maintenance. Oversees the annual 360 degree faculty evaluation process for the HMFP & APHMFP providers within department. Develops and maintains a faculty database. + Prepares faculty reports by demographics, academic appointments and other metrics of faculty performance. + Creates reports including but not limited to faculty salary equity, faculty census and faculty teaching efforts Oversees the annual net learning modules, Tb, Fit Testing, Flu shot and any other compliance oriented education. + Collaborates with the Department Administrators in overseeing the OPPE & FPPE process for the Radiology Department. Manages the observer process for the department. **Requirements:** + Bachelor's Degree required; Master's Degree preferred + 5+ years of relevant work experience required **Pay Range:** $135,200.00 USD - $184,995.20 USD The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity Employer/Veterans/Disabled**

**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** Job Summary: Leads operational and quality initiatives in BIDMC Department of Neonatology and BILH Neonatal Network to achieve set goals. Goals will target improvements in quality of care, access, regionalization of care, overall customer satisfaction, communication, clinical services delivery, operating efficiency, budget management, program development and implementation and staff development. Assumes accountability for success of such initiatives through identified, measurable goals and pertinent data. **Job Description:** **Essential Responsibilities:** 1. Designated Leader for multidisciplinary programs and partners with other members of the management team within and outside of the department to initiate and oversee new multidisciplinary programs and projects. 2. Hires, develops, supervises and evaluates staff which can include Nurse Practitioners, Clinical Advisors, RNs, Practice Administrators, Administrative and Clinical Support Staff, and Emergency Off Site Techs. Participates in the selection and evaluation of individuals for leadership positions. 3. Assures that department activities and records meet the standards of accrediting, regulatory or reimbursement agencies. 4. Establishes ongoing communication mechanisms with patients, staff, physicians, as well as the hospital and referring communities through regularly scheduled meetings and other forms of written communication. 5. Has the responsibility to lead and support managers and directors in developing and improving operations to create optimal performance levels. Direct Reports: 4-6 Indirect Reports: 51-100 6. Has full responsibility for planning, monitoring and managing budgets for multiple departments. **Required Qualifications:** 1. Bachelor's degree in Nursing required. Master's degree in Nursing, Business Administration, Healthcare Finance or Hospital Administration preferred. 2. License Registered Nurse required. 3. 3-5 years related work experience required and 3-5 years supervisory/management experience required 4. Demonstrates proficiency in the area of process improvement and system redesign. Specific experience in data and systems analysis, quality management/performance improvement. 5. Excellent skills in interpersonal and written communication. 6. Demonstrates proficiency in budget and human resource management. 7. Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. **Competencies:** 1. **Decision Making:** Ability to make decisions with significant, broad implications for the management and operations of a major department or multiple departments. Participates in decisions on overall strategy and direction of the organization. 2. **Problem Solving:** Ability to address problems that are broad, complex and abstract, often involving Medical Center-wide issues and requiring substantial creativity, resourcefulness, staff engagement, Lean diagnostic techniques, negotiation and diplomacy to develop solutions. 3. **Independence of Action:** Ability to set direction and vision for major departments or multiple departments. Establishes priorities, develops policies and allocates resources. 4. **Written Communications:** Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas. 5. **Oral Communications:** Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others. 6. **Knowledge:** Ability to demonstrate broad and comprehensive knowledge of theories, concepts, practices and policies with the ability to use them in complex and/or unprecedented situations across multiple functional areas. 7. **Team Work:** Ability to lead collaborative teams for larger projects or groups both internal and external to the Medical Center and across functional areas. Results have implications for the management and operations of multiple areas of the organization. 8. **Customer Service:** Ability to lead operational initiatives to meet or exceed customer service standards and expectations in assigned unit(s) and/or across multiple areas in a timely and respectful manner. **Age based Competencies:** Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -. **Physical Nature of the Job:** Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus **Pay Range:** $180,000.00 USD - $230,000.00 USD The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity Employer/Veterans/Disabled**

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.Job Summary: Leads operational and quality initiatives in BIDMC Department of Neonatology and BILH Neonatal Network to achieve set goals. Goals will target improvements in quality of care, access, regionalization of care, overall customer satisfaction, communication, clinical services delivery, operating efficiency, budget management, program development and implementation and staff development. Assumes accountability for success of such initiatives through identified, measurable goals and pertinent data. Job Description:Essential Responsibilities: Designated Leader for multidisciplinary programs and partners with other members of the management team within and outside of the department to initiate and oversee new multidisciplinary programs and projects.Hires, develops, supervises and evaluates staff which can include Nurse Practitioners, Clinical Advisors, RNs, Practice Administrators, Administrative and Clinical Support Staff, and Emergency Off Site Techs. Participates in the selection and evaluation of individuals for leadership positions.Assures that department activities and records meet the standards of accrediting, regulatory or reimbursement agencies.Establishes ongoing communication mechanisms with patients, staff, physicians, as well as the hospital and referring communities through regularly scheduled meetings and other forms of written communication.Has the responsibility to lead and support managers and directors in developing and improving operations to create optimal performance levels. Direct Reports: 4-6 Indirect Reports: 51-100Has full responsibility for planning, monitoring and managing budgets for multiple departments.Required Qualifications:Bachelor's degree in Nursing required. Master's degree in Nursing, Business Administration, Healthcare Finance or Hospital Administration preferred. License Registered Nurse required.3-5 years related work experience required and 3-5 years supervisory/management experience required Demonstrates proficiency in the area of process improvement and system redesign. Specific experience in data and systems analysis, quality management/performance improvement.Excellent skills in interpersonal and written communication.Demonstrates proficiency in budget and human resource management.Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.Competencies:Decision Making: Ability to make decisions with significant, broad implications for the management and operations of a major department or multiple departments. Participates in decisions on overall strategy and direction of the organization.Problem Solving: Ability to address problems that are broad, complex and abstract, often involving Medical Center-wide issues and requiring substantial creativity, resourcefulness, staff engagement, Lean diagnostic techniques, negotiation and diplomacy to develop solutions.Independence of Action: Ability to set direction and vision for major departments or multiple departments. Establishes priorities, develops policies and allocates resources.Written Communications: Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas.Oral Communications: Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others.Knowledge: Ability to demonstrate broad and comprehensive knowledge of theories, concepts, practices and policies with the ability to use them in complex and/or unprecedented situations across multiple functional areas.Team Work: Ability to lead collaborative teams for larger projects or groups both internal and external to the Medical Center and across functional areas. Results have implications for the management and operations of multiple areas of the organization.Customer Service: Ability to lead operational initiatives to meet or exceed customer service standards and expectations in assigned unit(s) and/or across multiple areas in a timely and respectful manner.Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.Physical Nature of the Job:Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus Pay Range: $180,000.00 USD - $230,000.00 USDThe pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled

**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** The Director of Operations, Clinical Pathology, Beth Israel Deaconess Medical Center (BIDMC), is an experienced healthcare leader with an in-depth understanding of clinical operations of an academic-based Clinical Pathology Laboratory. The Director of Operations will work collaboratively with the BIDMC Pathology Department executive leadership team to improve clinical operations and quality and promote the growth of the clinical pathology division(s): Chemistry, Blood Bank, Microbiology, Hematology, Flow Cytometry, Lab Control, Client Services Send Out, Point of Care, Molecular HLA, Genomics, Cytogenetics, Phlebotomy, Ambulatory Labs. Reporting to the Executive Director, Pathology, the Director of Operations, Clinical Pathology, is responsible for the overall operational, clinical, and financial performance of the BIDMC Clinical Pathology laboratories. The Operations Director works in collaboration with Executive leadership and physician leadership to establish yearly performance goals for each division which are aligned with the vision and mission of BIDMC. The Operations Director has responsibility for, but not limited to, departmental planning and business development with a focus on system collaboration and optimization of resources and workflow. The Operations Director will ensure that her/his department meet operating guidelines as established by annual goals, including, but not limited to: revenue cycle, management/supervision of staff, and development of efficient workflow practices that adhere to stringent quality measures and turnaround times. **:** **Essential Duties & Responsibilities** (including but not limited to): 1. Strategy and Business Development + Supports the strategic development and implementation across BIDMC and Beth Israel Lahey Health affiliates. + Develops relationships and leads team building with physician leadership, senior administration and other colleagues to help achieve defined division, departmental and organizational strategic goals at BIDMC and Beth Israel Lahey Health affiliates. + In conjunction with clinical leadership, identifies new treatment modalities and opportunities, including the development of practical business plans to support the modalities. + Directs daily operations of assigned division(s) by translating business vision and strategy into operational goals, objectives, workflows and implementation plans. 2. Financial + In coordination with the Executive Director, prepares departmental operational and capital budgets, developing a financial reporting structure to appropriately monitor strategic goals (including optimizing affordability of services), financial projections and long-term forecasted development. + Implements processes to achieve and monitor financial performance improvement through the leadership of revenue cycle team. + Provides supervision, guidance and monitoring of staff efforts to achieve budgeted revenue and expense targets. + Investigates and manages financial problem areas; proposes solutions and implements action where applicable. + Prepares necessary financial, statistical and operational data for new programs or businesses, including the expected return of investment to the organization. + Maintains a thorough understanding of clinical reimbursement and managed care issues specific to the assigned divisions. + Identifies opportunities to optimize clinical reimbursement and implements new policies and procedures as necessary. 3. Operations/Work Flow/Compliance + Provides direction and guidance for all aspects of the daily administration and management of Clinical Pathology. + Provides support to staff, enabling them to provide safe, cost-effective health care that exceeds the expectations of BIDMC and Medical patients. + Facilitates compliance with all regulatory agencies - DPH, OSHA, JCAHO, HIPPA, etc. - in all clinical, business and financial practices within the assigned divisions. + Provides guidance to employees, examining systems, employing analytical judgment, managing projects, organizing resources, and consulting on and solving problems. + Independently investigates and implements recommendations. + Maintains open communications with physicians, staff and management. + Oversees office workflow, monitors office staff productivity, and makes appropriate recommendations for improvement to department leadership. 4. Human Resources + In conjunction with the Executive Director, hires, transfers, disciplines, terminates or initiates other personnel actions affecting staff employment. + In conjunction with the Executive Director, ensures high quality patient care through effective management of service-line staffing objectives. + Develops recruitment and retention strategies with Human Resources in order to hire, retain and develop qualified colleagues. + Promotes an atmosphere of collegiality and supports staff career growth in order to build BIDMC into an organization of excellence. + Functions as a role model for all BIDMC colleagues by displaying a positive attitude and constantly adhering to organizational policies and procedures, and a professional code of ethics. + Provides a safe environment for patients and colleagues, encouraging colleagues to contribute to problem solving and promoting best practices. + Communicates effectively with colleagues regarding BIDMC news/visions/goals, as well as departmental activities to ensure staff inclusion and participation as valued members of BIDMC. + In conjunction with the clinical pathology manager(s), ensures that all annual performance appraisals are completed within the established time frame in each of the assigned areas. + Works in conjunction with the clinical pathology managers to train and mentor staff for current assignments and development into successive career positions. + Ensures high quality patient care through the hiring, training and supervision of staff. + Ensures that all colleagues in assigned areas adhere to BIDMC's compliance and mandatory education requirements. In consultation with Human Resources, meets equal employment/affirmative action program goals and objectives. + Complies with federal, state and local laws and regulations as well as BIDMC's policies and programs. + Leads efforts to improve colleague engagement within assigned divisions. 5. Health Care Knowledge, Professional Growth and Development + Maintains an in-depth knowledge of the changing health care environment and evaluates the market need for specific clinical services or programs. + Develops programs and services in response to the market under the guidance of physician leadership and executive leadership. + Demonstrates motivation and initiative in seeking continued professional growth and development. + Identifies knowledge gaps and takes appropriate courses or seminars to improve knowledge. + Identifies internal resources as sources of expertise to achieve learning goals. 6. Patient Care/Customer Service + Is constantly attuned to patient/customer needs; anticipates future needs and implements appropriate action to ensure access to high quality medical services and customer service. + Motivates colleagues to achieve a high standard of service quality. + Establishes a culture where all colleagues feel valued and able to contribute to customer service improvement. 7. Quality Improvement + Collaborates with clinical leaders and physician leadership to identify clinical, administrative and safety issues as areas for quality improvement. + Participates in quality improvement initiatives as defined by the service-line or organization. + Develops consistent interpretation and application of department policies and procedures throughout all BIDMC sites. + Ensures a provision for quality care in line with BIDMC's mission and philosophy. 8. Organizational Requirements + Maintains strict adherence to the BIDMC Confidentiality Policy. + Incorporates BIDMC's Guiding Principles, Mission Statement and Goals into daily activities. + Complies with all BIDMC Policies. Complies with behavioral expectations of the department and BIDMC. + Maintains courteous and effective interactions with colleagues and patients. + Demonstrates an understanding of the job description, performance expectations, and competency assessment. + Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards. + Participates in departmental and/or interdepartmental quality improvement activities. + Participates in and successfully completes Mandatory Education. + Performs all other duties as needed or directed to meet the needs of the department. 9. Performs other related duties as assigned or directed to ensure the smooth operation of the division. **Minimum Qualifications:** **Education** + Bachelor's Degree required (BS/BA) + MBA/MHA or related master's degree preferred. **Licensure, Certification, Registration:** + ASCP certification or equivalent is preferred. **Skills, Knowledge & Abilities:** + Excellent interpersonal and communication skills. + Ability to effectively plan and facilitate organized and productive meetings/workgroups. + Ability to work independently and resolve complex issues with minimal supervision. + Ability to manage concurrent projects with competing priorities and aggressive deadlines. + Ability to influence others at all organizational levels in project-related situations. + Strong analytic skills in order to manipulate, interpret and utilize data for process improvement. + Strong PC skills including proficiency in use of Excel, Access, PowerPoint and Project. + In-depth understanding of context of assignments and tasks, and the ability to be flexible and adaptable to changing roles andpriorities. **Experience:** + A minimum of 5 years of relevant, progressive leadership experience in the health care delivery industry in a clinical laboratory setting. Experience must include operations, financial analysis and project management experience that demonstrates improved outcomes. + Financial management and budgeting experience is required, as is experience in developing and implementing performance improvement indicatives. **Pay Range:** $185,000.00 USD - $210,000.00 USD The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity Employer/Veterans/Disabled**

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Summary: Manages the daily administrative and clinical practice operations with commitment to providing the highest quality of service to patients in a hospital-based, community-based, or private-based ambulatory care practice. Provides oversight, management and training in all areas of day to day practice operations and resource utilization. Job Description: Essential Responsibilities: Participates in planning and implementation of department and division goals, programs and objectives, personnel, resources and equipment. Implements the approved business plan that identifies strategies, objectives, timetables, expected outcomes and measures for assigned areas of responsibility. Updates plan to reflect challenges and opportunities in the marketplace and BIDMC's overall direction. Organizes, manages, and coordinates all operational and administrative processes. Manages support staff; organizes and oversees work schedules and assignments to meet operational needs. Develops and implements procedures to ensure efficient processing of work including time of service co-payment collection, referral management, pre-registration, and visit ticket entry. Works actively as a 'hands-on' manager in the clinic areas. Coordinates care delivery, patient flow, and clinic check-out/discharge activities. Oversees patient scheduling, registration, and billing processes according to protocol. Coordinates and ensures skill development and training for all staff. Implements relevant information systems such as managed care and patient appointments and ensures the accuracy of data. Provides feedback regarding systems and process changes and improvements. Leads projects that support ambulatory service standards and improvements such as access, telephone system functionality and patient/physician satisfaction. Oversees physician visits and nurse treatments. Monitors providers' schedules (MDs, NPs, social workers, etc.) to ensure appropriate staff is present and a reasonable number of patients are scheduled in order to facilitate timely patient care. Assists providers and staff and ensures availability of supplies. Ensures the accuracy of patient-related activities, services, and lab tests. Has the authority to direct and support employees' daily work activities. Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action, and performance reviews. Direct Reports: More than 7 Indirect Reports: 1-5 Has full responsibility for planning, monitoring, and managing department budget. Required Qualifications: High School diploma or GED required. 5-8 years related work experience required and 1-3 years supervisory/management experience required Bachelor's degree is strongly preferred Five years of experience in hospital and ambulatory clinic operations. Excellent analytical skills, and knowledge of medical terminology, business, and financial systems. Solid organizational, initiative, and innovation skills. Ability to respond quickly and purposefully to routine and unusual situations. Experience with computer systems required, including web-based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. Preferred Qualifications: Demonstrated interest and experience in process improvement and leadership development. Competencies: Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area. Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues. Independence of Action: Ability to set goals and priorities for functional area. May make recommendations for department policies, practices and programs. Manager or Director provides broad guidance and overall direction. Written Communications: Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas. Oral Communications: Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others. Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations. Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments. Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner. Physical Nature of the Job: Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally Pay Range: $70,720.00 USD - $113,152.00 USD The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Summary: Leads operational initiatives in assigned areas and services in order to achieve set goals. Goals will target improvements in quality of care, access, overall customer satisfaction, communication, clinical services delivery, operating efficiency, budget management, program development and implementation and staff development. Assumes accountability for success of such initiatives through identified, measurable goals and pertinent data. Job Description: Essential Responsibilities: Designated Leader for multidisciplinary programs and partners with other members of the management team within and outside of the department to initiate and oversee new multidisciplinary programs and projects. Hires, develops, supervises and evaluates staff which can include Nurse Practitioners, Clinical Advisors, RNs, Practice Administrators, Administrative and Clinical Support Staff, and Emergency Off Site Techs. Participates in the selection and evaluation of individuals for leadership positions. Assures that department activities and records meet the standards of accrediting, regulatory or reimbursement agencies. Establishes ongoing communication mechanisms with patients, staff, physicians, as well as the hospital and referring communities through regularly scheduled meetings and other forms of written communication. Has the responsibility to lead and support managers and directors in developing and improving operations to create optimal performance levels. Direct Reports: 4-6 Indirect Reports: 51-100 Has full responsibility for planning, monitoring and managing budgets for multiple departments. Required Qualifications: Bachelor's degree in Nursing required. Master's degree in Nursing, Business Administration, Healthcare Finance or Hospital Administration preferred. License Registered Nurse required. 3-5 years related work experience required and 3-5 years supervisory/management experience required Demonstrates proficiency in the area of process improvement and system redesign. Specific experience in data and systems analysis, quality management/performance improvement. Excellent skills in interpersonal and written communication. Demonstrates proficiency in budget and human resource management. Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. Competencies: Decision Making: Ability to make decisions with significant, broad implications for the management and operations of a major department or multiple departments. Participates in decisions on overall strategy and direction of the organization. Problem Solving: Ability to address problems that are broad, complex and abstract, often involving Medical Center-wide issues and requiring substantial creativity, resourcefulness, staff engagement, Lean diagnostic techniques, negotiation and diplomacy to develop solutions. Independence of Action: Ability to set direction and vision for major departments or multiple departments. Establishes priorities, develops policies and allocates resources. Written Communications: Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas. Oral Communications: Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others. Knowledge: Ability to demonstrate broad and comprehensive knowledge of theories, concepts, practices and policies with the ability to use them in complex and/or unprecedented situations across multiple functional areas. Team Work: Ability to lead collaborative teams for larger projects or groups both internal and external to the Medical Center and across functional areas. Results have implications for the management and operations of multiple areas of the organization. Customer Service: Ability to lead operational initiatives to meet or exceed customer service standards and expectations in assigned unit(s) and/or across multiple areas in a timely and respectful manner. Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -. Physical Nature of the Job: Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus Pay Range: $180,000.00 USD - $230,000.00 USD The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled

**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** The Director of Emergency Services Expansion is responsible for the end-to-end development, launch, and daily operational readiness of satellite emergency departments in the Needham service area and other locations consistent with Beth Israel Lahey Health (BILH) strategic growth. This role is highly hands-on, directly managing site selection, facility build-out, and operational set-up to ensure each site opens on time, within budget, and fully prepared to deliver high-quality patient care. **Job Description:** **Duties and Responsibilities** + **Site Development & Implementation** + Drive all phases of satellite ED development from concept through opening. + Coordinate directly with BILH Real Estate and Construction Management on property acquisition, build-out, and readiness. + Work closely with the Department of Public Health (DPH) and local town/city officials to meet all regulatory and permitting requirements. + Troubleshoot and resolve barriers to keep projects on schedule. + **Operational Readiness** + Partner with local leaders on recruitment and onboarding of all clinical and non-clinical staff. + Negotiate and manage physician staffing agreements and related service contracts. + Ensure all clinical and non-clinical equipment, furnishings, signage, and supplies are purchased, installed, and operational prior to opening. + Educate and collaborate with site physician leadership and clinicians to ensure all are appropriately in-serviced in the satellite ED delivery methods. + **Launch & Ongoing Operations** + Lead site activation activities, including operational walk-throughs, readiness testing, and community launch events. + Partner with Marketing to promote new sites and ensure strong community awareness. + Establish workflows and procedures to support smooth day-to-day site operations post-launch. + Act as the key liaison to system colleagues and act as subject matter expert in the development and operational planning of future satellite EDs. + **Financial & Administrative Oversight** + Work directly with Finance to develop site capital and operating budgets, and implement revenue cycle processes. + Monitor performance metrics, staffing costs, and patient volumes to ensure operational efficiency and sustainability. + **Collaboration & Leadership** + Serve as the point person for coordinating across BILH departments, physician groups, and external partners. + Provide clear, consistent communication to senior leadership on progress, risks, and outcomes. + Lead by example to foster a culture of accountability, teamwork, and operational excellence. + Demonstrates a commitment to community and fosters an environment where employees and patients feel seen and heard. + Demonstrates commitment to advancing BILH's purpose and values to create healthier communities and a work environment in which all employees are respected and valued. + Supports BILH's Mission and Vision by exemplifying its core values: Wellbeing, Empathy, Collaboration, Accountability, Respect and Equity (WE CARE). **Minimum Qualifications Required** + Master's degree in Business Administration (MBA) or related advanced business degree required. + At least 5 years of experience in ambulatory site development or healthcare facility operations, with direct involvement in emergency or urgent care preferred. + Strong operational management skills with proven ability to deliver projects on time and within budget. + Experience with regulatory compliance, staffing, and vendor/contract management. + Excellent problem-solving, communication, and leadership skills. **Pay Range:** $149,760.00 USD - $170,560.00 USD The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity Employer/Veterans/Disabled**

**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** Manages the daily administrative and clinical practice operations with commitment to providing the highest quality of service to patients in a hospital-based, community-based, or private-based ambulatory care practice. Provides oversight, management and training in all areas of day to day practice operations and resource utilization. **Job Description:** **Essential Responsibilities:** + Participates in planning and implementation of department and division goals, programs and objectives, personnel, resources and equipment. Implements the approved business plan that identifies strategies, objectives, timetables, expected outcomes and measures for assigned areas of responsibility. Updates plan to reflect challenges and opportunities in the marketplace and BIDMC's overall direction. + Organizes, manages, and coordinates all operational and administrative processes. Manages support staff; organizes and oversees work schedules and assignments to meet operational needs. Develops and implements procedures to ensure efficient processing of work including time of service co-payment collection, referral management, pre-registration, and visit ticket entry. + Works actively as a 'hands-on' manager in the clinic areas. Coordinates care delivery, patient flow, and clinic check-out/discharge activities. Oversees patient scheduling, registration, and billing processes according to protocol. Coordinates and ensures skill development and training for all staff. + Implements relevant information systems such as managed care and patient appointments and ensures the accuracy of data. Provides feedback regarding systems and process changes and improvements. Leads projects that support ambulatory service standards and improvements such as access, telephone system functionality and patient/physician satisfaction. + Oversees physician visits and nurse treatments. Monitors providers' schedules (MDs, NPs, social workers, etc.) to ensure appropriate staff is present and a reasonable number of patients are scheduled in order to facilitate timely patient care. Assists providers and staff and ensures availability of supplies. Ensures the accuracy of patient-related activities, services, and lab tests. + Has the authority to direct and support employees' daily work activities. Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action, and performance reviews. Direct Reports: More than 7 Indirect Reports: 1-5 + Has full responsibility for planning, monitoring, and managing department budget. **Required Qualifications:** + High School diploma or GED required. + 5-8 years related work experience required and 1-3 years supervisory/management experience required + Bachelor's degree is strongly preferred + Five years of experience in hospital and ambulatory clinic operations. + Excellent analytical skills, and knowledge of medical terminology, business, and financial systems. + Solid organizational, initiative, and innovation skills. Ability to respond quickly and purposefully to routine and unusual situations. + Experience with computer systems required, including web-based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** Demonstrated interest and experience in process improvement and leadership development. **Competencies:** **Decision Making:** Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area. **Problem Solving:** Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues. **Independence of Action:** Ability to set goals and priorities for functional area. May make recommendations for department policies, practices and programs. Manager or Director provides broad guidance and overall direction. **Written Communications:** Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas. **Oral Communications:** Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others. **Knowledge:** Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations. **Team Work:** Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments. **Customer Service:** Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner. **Physical Nature of the Job:** Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally **Pay Range:** $70,720.00 USD - $113,152.00 USD The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity Employer/Veterans/Disabled**

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Description:What You'll Do: The Hospice Clinical Manager will oversee a hospice interdisciplinary team that is responsible for providing supportive care to Hospice patients. More Specifically:Oversee the management of patient care, coordinating all services and facilitating communication between all providers, including financial oversight;Manage hospice staff members including, but not limited to: recruitment & hiring, training & support, and performance feedback. Oversee patient assessments for program appropriateness and implementation of the referrals;Facilitate and consult with health care givers, reimbursement agencies, mental health facilities, clergy, volunteer and other community resources;Lead hospice conference with inter-disciplinary staff;Educate partners in the Beth Israel Lahey Health system about the opportunities in Palliative and Hospice for home care patients. What You'll Need:Bachelor's degree required. MBA or Master's degree in Health Care Administration or other related field preferred. Other combinations of formal education, training and experience may be considered. Registered nurse, therapist or social worker with current licensure to practice in MA and NHCurrent American Heart Association (AHA) CPR certification;3 to 5 years of oncology or community health experience;1-2 years' experience managing a team of clinicians in a home health setting;Knowledge of Medicare/Medicaid regulations in hospice / homecare;Strong interpersonal skills and the ability to facilitate cooperation and communication among team members. What You'll Get:A highly competitive salary & benefits package, including generous PTO, 403(b), and tuition reimbursement;A reasonable geographic territory with strong clinical support resources;A highly inclusive diverse team that values the input of all staff to provide excellent patient care Pay Range: $115,000. 00 USD - $135,000. 00 USDThe pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

+ **Sign on bonus up to $3000 for independently licensed clinicians (pro-rated for part time)** Come join us in working in a supportive clinical environment that offers flexible scheduling, supervision towards licensure, free CEUs and career path planning for ongoing professional development. We are seeking empathetic, compassionate and motivated Clinicians to bring about positive change in the local communities we serve. Clinicians will gain a rich and diverse experience working in an outpatient clinic providing in-person and telehealth services to individuals, couples, groups, and/or families with a variety of identified mental health and/or substance use diagnoses. There is an opportunity to use your creative skills for group curriculums. **Responsibilities:** + Complete clinical assessments, review medical records, and collaborate with an array of multidisciplinary community partners. + Assess client's continuing care needs including aftercare resources and additional support services. + Formulate a treatment plan based on comprehensive biopsychosocial assessment. Continuously review and revise treatment plans based on clinical needs and regulatory bodies. + Utilize clinical skills to create a positive working relationship with individuals/families in order to facilitate desired change using appropriate clinical models. + Meet monthly productivity expectations. + Complete clinical documentation including intake assessments, discharge/transfer summaries, progress notes. + Adhere to all organization, federal and state regulations, guidelines and/or contractual obligations. Knowledge of or ability to learn insurance standards for both commercial insurances and Mass Health products. + Meet on a regular basis with supervisor to discuss clinical, organizational, and agency issues and review performance. + Build and maintain effective working relationships with internal, external providers, as well as other regulatory bodies. + Ability to work independently and set own goals in a professional manner. Some expectations of working evenings 1-2 per week. **Qualifications:** + Master's degree in social work, Counseling or a related field. + License (LICSW/LMHC) preferred. **Pay Range:** $68,993.00 USD - $95,368.00 USD The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity Employer/Veterans/Disabled**

**Neurosurgery Outpatient Advanced Practice Provider (NP/PA)** **Lahey Hospital & Medical Center - Burlington, MA** Join Lahey Hospital & Medical Center, a premier healthcare organization in Massachusetts, as a full-time, experienced **Advanced Practice Provider (APP)** to join our expanding Neurosurgery team. We are looking for a dedicated PA or NP to deliver high-quality outpatient care in a supportive and collaborative academic environment. **What You'll Do** You'll be a vital part of our comprehensive Neuroscience Center, working with a team of neurosurgeons, residents, and nurses. Your responsibilities will include: + Providing pre-surgical/spinal evaluations and managing chronic neurosurgical conditions in the outpatient setting. + Ordering and interpreting diagnostic tests. + Conducting patient follow-up care and providing patient education. + Working autonomously while also being an integral part of an interdisciplinary team. **Your Schedule** + Full-time, Monday - Friday + No routine nights, weekends, or on-call obligations. **What We're Looking For** **Experience & Skills** + Direct patient care experience in an outpatient setting. + Prior experience in Neurosurgery is preferred. + Strong verbal and written communication skills. + Ability to thrive in a fast-paced clinical environment. + Proficiency with computer applications like Epic and Microsoft. **Education & Licensure** + Master's or Doctoral Degree in nursing or physician assistant studies. + Current licensure as an APP in Massachusetts. + Certification as a Nurse Practitioner or Physician Assistant. + Prescriptive authority for controlled substances in Massachusetts and a DEA registration. **Why Join Us?** + Competitive compensation and a comprehensive benefits package. + Opportunities for professional growth and continuing education. + Be part of a highly respected team that focuses on innovation and patient-centered care. If you are a motivated APP passionate about neurosurgery and delivering exceptional care, we encourage you to apply and join our team! _Beth Israel Lahey Health, including all of its employing entities, are a purpose-driven, values-based organization that unites our workforce of people who provide exceptional health care to everyone we serve. All of the employing entities of Beth Israel Lahey Health maintain policies of equal employment opportunity and non-discrimination in employment. Please see here for more information about our purpose and values (_ _************************************** _) and here for more information about our Equal Employment Opportunity Policy (_ _************************************ _)._ **Pay Range:** $133,120.00 USD - $215,000.00 USD The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity Employer/Veterans/Disabled**

+ **Sign on bonus up to $3000 (pro-rated for part time) for independently licensed clinicians** + **Bilingual Candidates Preferred (English and Spanish/Portuguese)** We are seeking compassionate, mission driven individuals dedicated to providing excellent care to make a difference in the lives of clients we serve. Our Clinicians use creative problem-solving and evidence-based treatment to provide the most up to date care for our clients, while care managers help them overcome traditional barriers in the behavioral health system. The CBHC Clinicians will work with a multidisciplinary team and provide person-centered, low-threshold access. The ideal candidate functions well in teams, is organized, empathetic, and motivated to help clients meet their goals and improve their lives. The Clinician's Responsibilities are: + Conduct intakes and brief assessments. + Provide comprehensive evaluations and related service delivery requirements for youth, adolescents and adults in a variety of care settings. + Provide appropriate assessments and determine best next steps in support for clients with behavioral health needs. + Document all clinical encounters in a concise, timely and clinically sound manner. + Coordinate with client's existing care team to ensure a team-based approach to addressing the client's behavioral health and medical needs. + Develop and implement crisis plans, comprehensive treatment plans and care coordination with the client, their providers and other community supports. + Continually review and update treatment plans based on clinical needs. + Facilitate psychoeducational and process groups focused on crisis stabilization. + Has an understanding of all levels of behavioral health care and accessing it appropriately. + Meets monthly productivity expectations. + Adheres to confidentiality requirements set by HIPAA and 42 CFR Part 2. Qualifications: + Master's Degree in Social Work or a related field. + Independent license, LICSW and LMHC, preferred. Schedule: + FT - 40 hours. Various schedule options available: M-F with two evenings or Sunday-Thursday or Tuesday-Saturday with one evening **Pay Range:** $68,993.00 USD - $95,368.00 USD The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity Employer/Veterans/Disabled**