Analytics Technology Specialist II- (Remote)
Remote
When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.
This technology role is responsible for building and execution an ELT and BI framework, managing release activities, building Data technology stack and maintaining availability, scalability, reliability, security, and integrity of Data environments both Onprem and Cloud. This individual is also responsible Data Warehouse Architecture including EPIC data movement from clarity to caboodle and to the Enterprise Data Warehouse. The individual in this role will be working closely with other Data and Analytics engineers in the team and is able to create scalable pipeline using both SQL technologies and other Analytics tools.
Job Description:
Primary Responsibilities:
1. Execution of EPIC and Data Hub strategy from various sources including EMR's, scheduling systems, labs, pharmacy 3rd
party feeds and IoT devices. (essential)
2. Collaborates with architecture and development team to define architecture, optimize performance, and right size
environments. (essential)
3. Encourages and cultivates a culture of idea generation, and a Data Quality center of excellence for all matters relating to
current and future products. (essential)
4. Operationalize Continuous Integration/Continuous Delivery (CI/CD) pipelines for applications and services. (essential)
5. Builds and maintains operational excellence measured by critical metrics, by controlling and reviewing changes going to
production, finding efficiencies, process improvement, and ensuring sufficient telemetry, monitoring, and alerting for
potential issues. (essential)
6. Maintains documentation and procedures for deploying, managing and maintaining data Engineering framework.
(essential)
7. Troubleshoots incidents surrounding supported solutions, including after-hours escalations of major incidents.
Troubleshoot, perform root cause analysis, solution production support incidents, and apply permanent improvements.
(essential)
8. Encourages and cultivates a culture of idea generation, and a Data Quality center of excellence for all matters relating to
current and future products. (essential)
Required Qualifications:
1. High School diploma or GED required. Bachelor's degree in BE, BTech preferred.
2. 5-8 years related work experience required.
3. Experience in PL/SQL and efficient in ETL code.
4. Experience with Cloud infrastructure (AWS or GCP).
5. Experience in designing and developing data pipelines and Data Warehousing concepts.
6. Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other
web-based applications. May produce complex documents, perform analysis and maintain databases.
Competencies:
1. Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes
decisions and recommendations on issues affecting a department or functional area.
2. Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff
input, innovative, creative, and Lean diagnostic techniques to resolve issues.
3. Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines.
Manager/Director provides broad guidance and overall direction.
4. Written Communications: Ability to summarize and communicate in English moderately complex information in varied
written formats to internal and external customers.
5. Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center
staff, patients, families and external customers.
6. Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in
complex varied situations.
7. Team Work: Ability to lead collaborative teams for larger projects or groups both internal and external to the Medical
Center and across functional areas. Results have implications for the management and operations of multiple areas of the
organization.
8. Customer Service: Ability to provide a high level of customer service and staff training to meet customer service
standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and
respectful manner.
Social/Environmental Requirements:
1. Work requires close attention to task for work to be accurately completed. Intermittent breaks during the work day do not
compromise the work.
2. Work requires constant response to changing circumstances and using new information to adjust approach and to quickly
respond to new needs.
3. No substantial exposure to adverse environmental conditions
4. Health Care Status: NHCW: No patient contact.- Health Care Worker Status may vary by department
Pay Range:
$107,994.00 USD - $138,008.00 USD
The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled
Auto-ApplySenior Epic Client Systems Administrator (Remote)
Boston, MA jobs
**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** The Sr. Epic Client Systems Administrator is the Subject Matter expert for all components of the Epic Client Systems and are responsible for the design, implementation, optimization and capacity planning. They also lead the Client Systems requirements gathering, design recommendation and implementation of new integrations utilizing interconnect/FHIR.
**Job Description:**
**Primary Responsibilities:**
1. Works with epic to design, implement and upgrade all Epic Client Systems to include the following: MyChart, MyChartMobile, CareLink, CareEveryWhere, Hyperspace Web, EPS, BLOB, Interconnect, WelcomeWeb, IVR, FIPS, BCA and BCAWEB.
2. Monitors SystemPulse and Epic SystemPulse Analytics to ensure the Client systems are Secure, stable, highly available and meeting the required system capacity needs.
3. Participates in off hours SU deployments and version upgrades as required.
4. Works with Applications teams, Epic TS and third party vendors as required to determine FHIR/Interconnect needs, the appropriate system design, testing and implementation.
5. Advises the Desktop Virtualization team on Hyperspace and Hyperdrive deployments to include providing input on design, assisting with troubleshooting issues and capacity planning.
6. Coordinates the validation and implementation of Branding/customizations for the MyChart, MyChartCC and Carelink portals.
7. Responsible for the design, build and implementation of both Kuiper and SystemPulse to support all Epic technical teams.
**Required Qualifications:**
1. HS diploma or GED required.
2. 8 - 10 years of related work experience.
3. Advanced Technical computer skills as required for technical support specific to functional area and related systems.
**Preferred Qualifications:**
1. Epic Client Systems Administrator.
2. Epic MyChart Administration or CareEveryWhere Administration.
3. Third party Certification such as Citrix.
**Pay Range:**
$109,990.00 USD - $148,033.00 USD
The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
**As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.**
**More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.**
**Equal Opportunity Employer/Veterans/Disabled**
Radiologist- Body Section
Burlington, MA jobs
When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Description:Abdominal Radiologist - Burlington, MA (Beth Israel Lahey Health) Join our exceptional team in suburban Boston! Lahey Hospital & Medical Center, a founding member of Beth Israel Lahey Health, seeks a BC/BE Abdominal Radiologist.
About the Role: Varied and stimulating abdominal imaging case mix.
State-of-the-art imaging: dual-source CT, multi-energy CT, MRI, digital fluoroscopy, AI applications, EPIC/PACS.
Hybrid in-person and remote work environment.
Collegial and supportive team.
Transparent, balanced schedule & equitable pay.
Competitive salary and benefits.
Academic opportunities: teaching & research.
Outstanding schools & New England lifestyle (near Boston, beaches, mountains).
Case mix includes chest imaging.
No procedures required.
About Lahey Hospital & Medical Center: 335-bed tertiary care facility & Level I Trauma Center.
Largest Live Donor Adult Liver Transplant program in the country.
Teaching hospital for University of Massachusetts Medical School & Tufts University Medical School.
Residency & fellowship programs.
Responsibilities: Proficiency in abdominal imaging modalities: MRI, CT, US, Xray, Fluoro.
Collaborate with Hepatobiliary, Gastroenterology, Colorectal Surgery, General Surgery, Urology, and Oncology colleagues.
Participate in clinical conferences, tumor boards, peer learning, and resident education.
Resident teaching.
Qualifications: ABR eligible or certified in Diagnostic Radiology.
Up-to-date on current abdominal imaging practices.
Strong clinical background, interpersonal, and organizational skills.
Why Join Us? Work with cutting-edge technology.
Enjoy a great work-life balance.
Advance your career in a dynamic academic environment.
Live in a desirable location.
Why Join Us? Work with cutting-edge technology.
Enjoy a great work-life balance.
Advance your career in a dynamic academic environment.
Live in a desirable location.
Beth Israel Lahey Health, including all of its employing entities, are a purpose-driven, values-based organization that unites our workforce of people who provide exceptional health care to everyone we serve.
All of the employing entities of Beth Israel Lahey Health maintain policies of equal employment opportunity and non-discrimination in employment.
Please see here for more information about our purpose and values (*************
org/about/purpose-values) and here for more information about our Equal Employment Opportunity Policy (*************
org/careers/eeo-policy).
Pay Range: $448,000.
00 USD - $502,000.
00 USDThe pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time.
Actual compensation may be determined based on several factors, that may include education, training, relevant experience, specialty, geography of work location, productivity, job responsibilities, or other applicable factors permissible by law.
In addition to base compensation, this position may be eligible for performance-based incentive compensation, which may include productivity and quality bonuses.
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities.
Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
More than 35,000 people working together.
Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives.
Your skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled
Oncology Data Specialist - Certified (Remote)
Winchester, MA jobs
**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** Under the supervision of the Oncology Data Manager, the Oncology Data Specialist analyzes, abstracts, and codes selected cases using the appropriate manuals. The Oncology Data Specialist also may assist with the accreditation process activities for the American College of Surgeons Cancer CoC program, NAPRC, and NAPBC; quality improvement activities, cancer conferences, and community and professional education programs; and provides ongoing communications with the State Health Registries.
**Job Description:**
**Primary Responsibilities:**
1. Identifies cases to be registered, including malignancies on the reportable list and cases selected by the medical staff, and other case-finding activities (essential).
2. Analyzes, abstracts, and codes selected cases utilizing a variety of manuals, including but not limited to: ICD-03, STORE, SEER, AJCC Staging, Grade, EOD, Solid Tumor Rules, Hematopoietic Manuals, and the Mass Cancer Registry.
3. Prepares data to be submitted to the Massachusetts Cancer Registry.
4. Serves as liaison to internal and external customers related to registry functions and provides orientation and training for new staff and non-certified registry personnel
5. Reviews quality control reports, reviewing the completed abstracts with physicians and/or other cancer registrars.
6. Collaborate with the cancer registry team to achieve a clear understanding of expectations, maintaining high levels of satisfaction through ongoing communication
7. Assists with the follow-up activities and recurrence rates to registry standards
8. Attends meetings and educational conferences, assuming personal responsibility for professional development and ongoing education to maintain proficiency and certification.
9. Foster team member growth, providing subject matter support as needed
10. Maintain targeted personal productivity
11. Abstracts pertinent data elements from patient's medical record in order to identify and assign appropriate topography and morphology codes, type of treatment, and appropriate staging
12. Updates knowledge of current trends and practices related to data abstracting and outcomes measurement in reference to the oncology population
13. Contributes and/or reports data relevant as needed for the oncology annual report and service line activities
14. Follows all guidelines set forth by HIPAA in regards to release of personal health information.
15. Interfaces/problem solves with other departments within the system, as well as physician offices and other health care facilities, to obtain timely and appropriate patient information
16. Oversees maintenance of automated records and appropriate manual filing systems for efficient functioning of the registry
**Required Qualifications:**
1. Licensure Requirement: Oncology Data Specialist - Certified required - Certification to be obtained within two (2) years of hire into the role
2. Excellent knowledge of medical terminology and cancer staging required; coursework in anatomy and physiology desired
3. Strong working knowledge of the American College of Surgeons' Commission on Cancer accreditation standards related to registry activities
4. Ability to work collaboratively and effectively with internal and external customers
5. Exposure to multiple patient medical record systems (EMRs) and clinical databases
6. Intermediate proficiency with MS Office (Microsoft Excel)
7. Proficient in evaluating cancer registry data for concordance with cancer program accreditation and other applicable standards
8. Experience working at a CoC-accredited facility
**Skills & Abilities**
1. Strong analytical and critical thinking skills to approach problems in a systematic method, using the ability to synthesize data and suggest recommendations
2. Demonstrates high standards for accuracy and attention to detail
3. Demonstrates technical savvy and a strong desire to learn new systems and technology
4. Thrives working independently and takes ownership of projects/patient records
5. Consistently and clearly communicates, adjusting style and tone as needed to effectively collaborate with hospital partners, peers, team leads, and others
6. Demonstrates strong self-organizational and time management skills to concurrently manage multiple accounts, adjusting as needed to shifting timelines and priorities
7. Adapts to changes in hospital partner timelines, requirements, and project assignments
8. Maintains a high degree of responsibility in keeping PHI secure and confidential
**Competencies:**
Interaction is with a variety of people inside or outside the organization. Communications are of moderate difficulty and sensitivity. Contact with others may involve detailed & lengthy dialogues & exchanges of information. Requires a moderate amount of interpersonal skills. Interactions involve dealing with moderately complicated problem situations or stressful encounters.
**Working Conditions:** There are little or no adverse environmental conditions to consider.
**Possible Exposure to Blood-Borne Pathogens:** None
**Pay Range:**
$27.00 - $36.34
The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.
**As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.**
**More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.**
**Equal Opportunity Employer/Veterans/Disabled**
Research Contract Associate
Boston, MA jobs
When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.
Reporting to the Associate Director, Sponsored Programs Contracting Office (SPC), the Research Contract Associate provides support to the central office research administration activities. Reviews and negotiates contract terms and conditions, and accepts awards on behalf of BIDMC. Creates and executes outgoing subcontracts and other agreements with collaborating institutions. Develops and maintains standard agreement templates and updates standard operating procedures as needed. Provides additional support to Research Team Directors and Research Administrators as needed.
Sponsored Programs Contracting (SPC) is an office in the Sponsored Programs Administration Division under Research and Academic Affairs whose mission is to facilitate the conduct of research at Beth Israel Deaconess Medical Center (BIDMC). SPC is the central research administration office responsible for contracting all federal, foundation and other private non-profit funded awards. SPC works in close collaboration with the Research Administrative Teams and is responsible for oversight of compliance activities associated with these types of sponsored research contracts.
While not required, this is a great opportunity for someone who has a legal or a research related contracting background to become an integral part of a team and community that makes a difference in the research arena.
This position is a Hybrid Role which will include a mix of periodic on-site and remote work.
Job Description:
Primary Responsibilities:
Reviews and negotiates all incoming foundation awards, subcontracts, and other contractual agreements terms and conditions, deliverables, and reporting requirements for adherence to BIDMC, Federal and Sponsor policies and regulations. (essential)
Prepares, negotiates, executes and distributes outgoing contracts, subcontracts and other agreements. Enters agreement status data into tracking system. (essential)
Identifies and mitigates regulatory compliance, legal, intellectual property, and other risks. (essential)
Works with other Research & Academic Affairs divisions as a resource for input and information as needed. (essential)
May enter required research and financial information on a monthly basis into the Federal Funding Accountability and Transparency Act (FFATA) system for subcontract activity on awarded federal grants. (essential)
Works with Associate Director of SPC, SPC staff and periodically with the Office of General Counsel attorneys to ensure contract language and other documents are current and conform to all applicable requirements (BIDMC policies, Sponsor Agency guidelines, international law and collaborating institutions). (essential)
Liaises with principal investigators, the Clinical Trials Office, Technology Ventures Office, and other central research administration offices in the resolution of issues related to contract execution.
Participates proactively in ad-hoc working groups to optimize agreement workflows, accountability, and transparency.
May provide backup to monitoring electronic mailbox and assist the Associate Director of SPC with other assignments as needed. (essential)
Required Qualifications:
Bachelor's degree required.
1-3 years related work experience required; Experience could include 1 to 2 years of direct research administration duties, which include pre-award and post-award management of grants and contracts.
Ability to work with a varied caseload with minimal supervision, exercising strong judgment and applying the appropriate legal principles and Medical Center policies and practices to specific legal issues. Must also possess the ability to work as a member of an interdisciplinary team.
Strong organization and time management skills with ability to multi-task while remaining detail-oriented in a highly time sensitive environment.
Outstanding verbal and written skills proven in either a legal, University or academic medical center setting are required.
Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.
Preferred Qualifications:
Knowledge of contract law, legal terms and conditions, and FAR and OMB Circulars related to sponsored research is preferred.
Experience drafting, reviewing and negotiating research related terms and conditions with universities, academic medical centers, for-profit, non-profits, and foreign entities is preferred.
Competencies:Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents. Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers.Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.Social/Environmental Requirements:Work requires close attention to task for work to be accurately completed. Intermittent breaks during the work day do not compromise the work. Work routine is fairly consistent, but employee needs to be able to use judgment to respond to events several times a week. No substantial exposure to adverse environmental conditions.Health Care Status: NHCW: No patient contact.-
Health Care Worker Status may vary by department.
Sensory Requirements:Close work (paperwork, visual examination), Monitor Use, Visual monotony, Visual clarity
Pay Range:
$60,000.00 USD - $99,000.00 USD
The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled
Auto-ApplyManager, Conflict of Interest (Compliance) Remote
Boston, MA jobs
**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** The Manager, Conflict of Interest (COI) is a member of the BILH Integrity and Compliance team, and is responsible for the daily management of the conflict of interest program at BILH. BILH operates to fulfill its obligations under laws, regulations, and policies. Under the direct supervision of the Associate Deputy Compliance Officer, the Manager will take the BILH Strategy and develop an annual work plan to ensure consistent and efficient operations of conflict of interest process. The Manager will oversee the Conflict of Interest Specialist(s). The position requires collaboration with the research compliance team to manage potential conflicts and industry interactions in research for BILH. The Manager will also serve as the lead director for the BIDMC COI Committee. The Manager will serve as a role model for ethical and moral principles that are consistent with the mission, vision, and values of BILH, the BILH Code of Conduct, and with the applicable principles required by federal and state law.
**Job Description:**
**Essential Duties & Responsibilities** including but not limited to:
● Responsible for working closely with the Associate Deputy Compliance Officer to implement the strategy for the BILH Conflict of Interest Program. The Manager will have day-to-day oversight and administration of the BILH COI Program, and ensures that the program operates in a manner consistent with the BILH Leadership recommendations for compliance programs.
● Specific leadership will be required to maintain the COI Program at BIDMC. The manager will assess COI needs for other tier-one BILH facilities and direct requests for support to the Associate Deputy Compliance Officer on an as-needed basis. The Manager will direct staff to ensure management of the COI Program including advising, educating and monitoring compliance of Trustees, Directors, Leadership, Faculty and Research staff with respect to annual, periodic and transactional conflict of interest requirements.
● Monitors related regulatory updates and industry leading practices for identifying best practices in process and changes to policies and procedures. Plans, develops, revises and implements conflict of interest and industry interaction policies and procedures.
● Collaborates with the Director and Manager of Research Compliance to set institutional priorities and compliance efforts to address the needs of the BILH Research Compliance initiatives.
● Supports BILH Compliance in developing appropriate COI management plans, with input from faculty, staff, and other BILH leadership as appropriate. The position must work in collaboration with BILH Compliance, General Counsel, Research staff, and institutional stakeholders.
● Assists the Associate Deputy Compliance Officer with the development of the Oversight and Reporting Process for the CMS Open Payments annual reports. Advising clinicians of the "Dispute and Correction" process, developing risk scores for payments and auditing the reports on an annual basis.
● Serves as the BILH primary point of contact with the Harvard Medical School and Tufts Medical School Officers in the areas of faculty conflicts of interest and commitment.
● Escalate/and or report out to Associate Deputy Compliance Officer (or designee) as matters are identified, based on subject matter expertise, procedure and personal judgement. Report to the Associate Deputy Compliance Officer the required standard metrics and reports to track research and business COI activities.
● Assist the Associate Deputy Compliance Officer with the on-going evaluation and improvement of the COI and Industry Interactions process.
● Liaise with other departments throughout the BILH system (e.g., Human Resources, Supply Chain, Academic Research Computing, Risk Management, Department and Clinical Leaders, the Office of General Counsel, etc.) as needed, to resolve compliance issues and program initiatives.
● Navigate the BILH system through relationships, clear communications and responsiveness to assist the Compliance Department in research compliance, industry interactions, and other matters that require collaboration and problem solving.
● Recognize, create and implement plans to promote diversity with the department and organization.
**Minimum Qualifications:**
**Education:**
Bachelor's degree required and advanced degree preferred.
Licensure, Certification & Registration:
Compliance Healthcare Certified or similar Compliance Certification preferred but not required.
**Experience:**
Minimum of 5 years' professional experience in addressing conflicts of interest and applying regulations for academic medical centers, or the equivalent experience in hospital or research administration.
**Skills, Knowledge & Abilities:**
Knowledge of faculty academic issues, with emphasis on conflicts of interest. Ability to develop policies and procedures and evaluations strategies for emerging federal and local policies and procedures. Ability to keep information confidential. Ability to balance multiple priorities, and manage complex projects in a timely manner. Proven excellence in analytical decision-making and excellence in oral and written communications.
Preferred Qualifications & Skills:
Ability to self motivate, work independently as well as collaboratively and to manage and motivate a team.
Ability to influence and motivate without direct reporting relationship.
**Dept./Unit Specific Skills:**
Ability to work collaboratively and maintain positive working relationships with others within and outside of the Department.
**Key Business Relationships: (Title and Purpose)**
1 Associate Deputy Compliance Officer Report to and support the COI and Integrity in Industry Interactions Program at BILH.
2 BILH Compliance Team Inform and/or escalate key areas of compliance risk and legal issues as indicated / Coordinate and collaborate on emerging risk/compliance issues.
3 BILH Director of Research Coordinate and manage the shared COI with Researchers to ensure the highest level of Research Integrity.
4 COI Committee at BIDMC Lead the COI Committee Agendas and manage monthly meetings for BIDMC
5 BILH Hospital Directors of Compliance Liaison with hospital leaders to support the COI Process.
**Pay Range:**
$100,000.00 USD - $130,000.00 USD
The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
**As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.**
**More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.**
**Equal Opportunity Employer/Veterans/Disabled**
Revenue Cycle Specialist Pharmacy Westwood MA Remote
Remote
When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.
Provides extensive reporting support to the Director of Revenue Cycle, Revenue Cycle Analyst for BILH Pharamy. Prepares and distributes revenue cycle and pharmacy operations reports on a weekly, monthly, quarterly and annual basis. Frequently performs data updates to various databases with interaction among billing services. Works on varied data mining projects and one-off reporting requests.
Job Description:
Assembles the data to create the quarterly Key Performance Indicator (P&L KPI) reports for BILH Pharmacy. Assists in the preparation and quality assurance of the monthly revenue report and various operations reports in support of the Director of Pharmacy Finance. Acquires necessary data from multiple billing services and hospital systems and updates the department's reporting database. Works collaboratively with the Directors of BILH Pharmacy and Quality Programs and staff to share common data elements and reporting. Contacts affiliated partners and organizations to obtain billing and RVU data; incorporates data into the reporting database. Provides analysis and data reporting on professional billing activities, clinic access data, operational metrics, Redcap data acquisition and monthly OR reconciliation for all divisions. Works entities to develop data extractions and identify data integrity weaknesses or inconsistencies. Performs detailed reviews of the finished product to ensure accuracy and professional presentation. Adheres to a policy of maintaining patient confidentiality around all patient information and clinical data. Produces reports and may learn complex document development, perform analysis and maintain databases.
Pay Range:
$68,224.00 USD - $92,019.00 USD
The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled
Auto-ApplyAPP (NP/PA) - In-basket Management (remote opportunity)
Lynnfield, MA jobs
Beth Israel Lahey Health Primary Care is seeking an experienced Nurse Practitioner (NP) or Physician Assistant (PA), Family Medicine trained, with a minimum of three years of primary care experience to support clinicians and practices on clinical Epic in-basket management. This position can be mainly or completely remote.
**Role Overview:**
This role will address, manage, and close the loop on all clinical aspects of in-basket tasks, including:
+ Handling portal messages, clinical staff messages, medication refills, anticoagulation management, form completion, results management/communication
+ Assisting with management of clinical trigger words (when a nurse is unavailable) and document review
+ Covering in-basket items for physicians and/or APPs on leave or vacation
+ Converting clinical triage and/or patient inquiries to telemedicine visits (for Hybrid APPs)
+ Work may be performed outside of normal practice hours based on practice needs
+ Perform additional duties as required to support the success and efficiency of the virtualist program and the organization
+ No weekends or on-call required
**Qualifications:**
+ Certified NP or PA with licensure in Massachusetts
+ DEA & MCSR certifications
+ Master's degree in Nursing or Physician Assistant Studies
+ Minimum 3 years of primary care experience
+ Must be family medicine trained
+ Proficiency with Epic
The ideal candidate is a strong communicator, flexible and adaptable, capable of working independently, engaging effectively with clinical teams, and committed to delivering high-quality patient care.
_Beth Israel Lahey Health, including all of its employing entities, are a purpose-driven, values-based organization that unites our workforce of people who provide exceptional health care to everyone we serve. All of the employing entities of Beth Israel Lahey Health maintain policies of equal employment opportunity and non-discrimination in employment. Please see here for more information about our purpose and values (_ ************************************* _) and here for more information about our Equal Employment Opportunity Policy (_ *********************************** _)._
**Pay Range:**
$117,000.00 USD - $191,000.00 USD
The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
**As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.**
**More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.**
**Equal Opportunity Employer/Veterans/Disabled**
Coding Validator 3 (Remote)
Boston, MA jobs
**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** Under general supervision of the Director of Coding and Validation, the Coding Validator III is responsible for performing quality reviews on medical records to validate the assignment of ICD-10-CM, CPT, HCPC, and modifiers to assure the
correct APC assignment and other imbursement impacting elements.
The Coding Validator III works closely with the Director of Coding and Validation and Coding leadership to assure coding uniformity, consistency and accuracy ICD-10-CM, CPT, Official Coding Guidelines, Federal and State regulations, the American Hospital Association coding guidelines and its publication Coding Clinic.
The Coding Validator I is also responsible for coding functions to support timely coding and billing.
The Coding Validator II is also responsible for exceeding quality and quantity expectations while performing coding functions to support timely coding and billing
**Job Description:**
**Essential Duties & Responsibilities:**
**- Performs pre-bill reimbursement audits on outpatient records to determine if codes need to be added/deleted, to ensure that the care of the patient is recorded in language that the payers can interpret, and coding is compliant with all coding guidelines.**
**- Provides appropriate educational feedback to coding staff related to coding and reimbursement changes.**
**- Performs Outpatient only and unlisted CPT/HCPC reviews.**
**- Performs Claim edit and Denial reviews**
**- Performs monthly post-bill coding audits**
**- Performs focused CPT/APC audits**
**- Performs data and analysis of coding quality data to identified coding error trends.**
**- Reviews findings of third-party coding audits.**
**- Prepares appeal letters to third party audit when deemed appropriate.**
**- Provides appropriate orientation and ongoing in-service training/education for coding staff in coding, documentation, and reimbursement methodologies.**
**- Serves as a central resource for outpatient coding questions.**
**- Prepares and presents monthly focused education for the coding department**
**- Prepares coding resource documents to support coding accuracy and consistency.**
**- Responsible for coding all types of outpatient medical records with efficiency and accuracy.**
**- Responsible for writing compliant retro coding queries to providers when indicated.**
**- Works with programmers to define specifications as well as test systems and applications related to the 3M coding software and Epic.**
**- Attends meetings and educational conferences, assuming personal responsibility for professional development and ongoing education to maintain proficiency.**
**- Works on special coding related projects and serves as a coding resource for other BILH departments.**
**Minimum Qualifications:**
**Education:**
**- High School diploma or equivalent, required**
**- Minimum of Associate degree in Health Information Management or Completion of a AHIMA or AAPC Coding Certification program, required**
**Licensure, Certification & Registration:**
**- RHIA, RHIT or CCS from AHIMA or a COC from AAPC, required**
**Experience:**
**- Computer skills**
**- Minimum 5 year of ICD-10-CM, CPT/HCPC Outpatient coding assignment, required**
**- Minimum 1 year of ICD-10-CM, CPT/HCPC outpatient coding assignment at a Level 1 trauma or Academic Medical Center, preferred**
**- Minimum of 5 years OP coding auditing and/or OP coding validation, preferred - Microsoft Office applications**
**- Interventional Radiology, Cardiac Cath, Injection and Infusion, Observation, and Ambulatory Surgery coding experience, required**
**Required Skills, Knowledge & Abilities:**
**- Medical terminology -**
**Proficient in Microsoft Office Excel, Word and PowerPoint applications**
**- Knowledge and understanding of current ICD-10-CM and CPT/HCPC Official Guidelines for Coding and Reporting**
**- Knowledge of medical records content and management**
**- Strong written communication skills**
**- Working knowledge of the EMR either through experience or education, including experience working with structured data and database management**
**- Knowledge of laws and regulations about health information and patient confidentiality**
**- Adheres to Department, Hospital, and Human Resource Policies Preferred**
**Qualifications & Skills:**
**- Epic experience**
**- 3M-360 Computer Assisted Coding Dept**
**- OP Validator III level ICD-10-CM, CPT Outpatient code assignment skills based on BILH OP Coding Validator Exam**
**Pay Range:**
$31.37 - $50.20
The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.
**As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.**
**More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.**
**Equal Opportunity Employer/Veterans/Disabled**
Document Applications Engineer (Remote)
Boston, MA jobs
**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** Working under the direction of the Manager, Enterprise Document Management, the incumbent is responsible for coordinating and leading technical activities related to the implementation and deployment of vendor or in-house applications that provide enterprise document solutions and ensuring that business specifications and end user requirements are met and projects are delivered on time. This role requires the technical knowledge and skills to collaborate with solution vendors and to support system, network, storage, database, and development engineering resources in support of project efforts. The incumbent must demonstrate strong technical and problem-solving skills and the ability to provide effective peer support and coordinate troubleshooting complex technical or user support issues.
**Job Description:**
1.Leads solution deployment, testing, and support activities to implement document management system projects and their supporting systems or interfaces. 2. Mentor and support other team members in deployment, testing, and support activities.
3. Provides resource requirements and scope of effort estimates for assigned projects.
4. Creates timeframes and work schedules to meet project deadlines.
5. Debug causes and ensure resolution of encountered service issues.
6. Develops or validates QA & UAT activities, including test cases and schedules.
7. Communicates effectively with clients and teams.
8. "Provides on-call support as needed.
Competencies:
1. Decision Making: Ability to make decisions that are guided by precedents, policies, and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.
2. Problem Solving: Ability to address problems that are highly varied, complex, and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues.
3. Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. The Manager/Director provides broad guidance and overall direction.
4. Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.
5. Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families, and external customers.
6. Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices, and policies with the ability to use them in complex, varied situations.
7. Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
8. Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.
Minimum Qualifications:
Education: Bachelor's degree or equivalent work experience.
Licensure, Certification & Registration:
Experience: 5-8 years of related work experience required in the implementation,
deployment, and support of business-critical solutions.
Skills, Knowledge & Abilities: · Experience working in Windows and Linux environments. · Knowledge of more than one of the following programming languages: Java, Python, C#, ASP.NET, PHP or JavaScript. · Practical experience with application administration, installation, and configuration scripting. · Practical experience with content management systems. · Advanced technical computer skills as required for technical support specific to the functional area and related systems.
Preferred Qualifications & Skills: · Experience in a healthcare setting. · Knowledge of and experience with Documentum Content and Captiva scanning platforms. · Experience with EHR systems, such as Epic, Meditech, or Athena
**Pay Range:**
$74,880.00 USD - $93,600.00 USD
The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
**As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.**
**More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.**
**Equal Opportunity Employer/Veterans/Disabled**
Lab Services Specialist
Hamilton, MA jobs
When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Under the direct supervision of the Site Manager and the general supervision of the Laboratory Manager independently performs venipuncture and capillary punctures on adult and pediatric patients and is familiar with patient and specimen requirements.
Performs processing of specimens and routes specimens to the appropriate laboratory for analysis.
Performs a variety of clerical duties associated with the operation of the Lahey Health EPIC EHR.
Performs special projects as assigned.
May be required to work at off-site locations as needed.
Acts as a preceptor for new phlebotomy staff as needed or directed by the Site Manager or Laboratory Manager.
Performs laboratory waived testing and quality control.
Responsible for daily documentation to include refrigerator and room temperature :Essential Duties & Responsibilities including but not limited to:⦁ Centrifuge blood and prepare specimens in a timely manner in preparation for courier pickup/laboratory testing.
⦁ Perform dipstick urinalysis; urine pregnancy testing and rapid strep testing; collect urine and throat culture specimens and prepare for submission to the Laboratory.
⦁ Performs and documents daily, weekly and monthly quality control of laboratory testing in accordance with Lahey Health Primary Care CGP SOP and manufacturer guidelines.
⦁ Perform testing (i.
e.
electrocardiograms, spirometry testing, vision and hearing testing and glucose monitoring): Site Specific.
⦁ Perform Laboratory housekeeping, handle hazardous waste and maintain laboratory inventory.
⦁ Acts as preceptor for new phlebotomy staff as needed and requested by Site Manager or Laboratory Manager.
⦁ Maintain established departmental policies and procedures, objectives, quality assurance programs, safety, environment and infection control standards.
⦁ Achieves and maintains Basic Life Support (BLS) certification through American Heart Association, according to departmental standards (within one year).
⦁ Adheres to all corporate policies relating to patient identification and specimen labeling in the ambulatory environment.
⦁ Prepare packing lists for specimen transport to Burlington/Peabody, ensure all specimens have been processed appropriately utilizing specimen outstanding list and send out bench list.
General Expectations include but are not limited to:⦁ Verifies patient identification according to Lahey Health Policy for outpatients only.
⦁ Must be able to perform venipunctures on a minimum of 6 outpatients/hr.
⦁ Incorporates Lahey Clinic Guiding Principles, Mission Statement and Goals into daily activities.
⦁ Complies with all Lahey Clinic Policies.
⦁ Complies with behavioral expectations of the department and Lahey Clinic.
⦁ Maintains courteous and effective interactions with colleagues and patients.
⦁ Demonstrates an understanding of the job description, performance expectations, and competency assessment.
⦁ Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards.
⦁ Participates in departmental and/or interdepartmental quality improvement activities.
⦁ Participates in and successfully completes Mandatory Education.
⦁ Performs all other duties as needed or directed to meet the needs of the department.
Minimum Qualifications:Education: High school graduate or equivalent.
Licensure, Certification, Registration: Completion of phlebotomy certification program with externship is preferred but not required.
Additional certification by American Society of Clinical Pathologists (ASCP) Board of Registry is preferred but not required.
Skills, Knowledge & Abilities: Organized, accurate and detail oriented.
Good interpersonal skills to effectively interact with patients and providers.
Ability to work in a fast-paced, high volume environment required.
Experience: 1+ years of phlebotomy experience and demonstrated proficiency in the phlebotomy field.
Pay Range: $22.
05 - $29.
68The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time.
Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities.
Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
More than 35,000 people working together.
Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives.
Your skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled
340B Program Manager - BILH Pharmacy - Westwood, MA. Hybrid.
Dedham, MA jobs
**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** Provides critical day to day operational and project management of BILH's 340B Programs and associated Inventory Systems. This position collaborates heavily with the 340B Director, and may require collaboration at any time with various BILH Departments, Contract Pharmacies, Third Party Administrators, Drug Wholesalers, Manufacturers, or other teams and parties, as needed, as they relate to the health and maintenance of BILH's 340B programs. This position requires the ability to navigate an EMR (electronic medical record) and various other third-party electronic systems in support of 340B operations.
**Job Description:**
**Primary Responsibilities:**
1. Lead implementation of new 340B programs across the system, including, but not limited to, contract pharmacy, buy and bill, and inventory expansion initiatives.
2. Manage project lifecycles including timeline development, stakeholder engagement, issue tracking and reporting.
3. Lead implementation of operational changes for increased program efficiency and follow-up with team members on progress.
4. Drive relationships with hospital buyers on purchasing behavior in accordance with 340B compliance and savings.
5. Manage virtual balances of 340B inventories and pursue resolution, adjustments, and escalation, when applicable.
6. Trend and report business behaviors and performance shifts to the 340B Director
7. Manage wholesalers and manufacturers offering of 340B pricing and resolve or escalate pricing barriers when applicable.
8. Serve as primary contact for wholesaler, vendor, and pharmacy partners.
9. Manage execution of audit remediation plans and program corrections.
10. Collaborate with the 340B Director to develop and execute short and long term programmatic goals aligned with system priorities
11. Pursue continued education via resources such as, but not limited to, Apexus and 340B Health.
12. Identify and implement improvements to the 340B program and inventory systems under the direction of the 340B Director.
13. Perform other duties as needed by the 340B Director and department, not limited to the above position description or responsibilities.
**Required Qualifications:**
- High School diploma or GED required.
- Bachelor's degree preferred and/or equivalent work experience considered.
- License Mass Registered Pharmacy Tech required.
- 4-5 years related work experience required in Pharmacy.
- 2-3 years of 340B Program Experience in both Split Billing and Contract Pharmacy
- Advanced skills with Microsoft applications, including Outlook, Word, Excel, PowerPoint, Access, and other web-based applications. May be required to produce complex documents, perform analysis of large data sets, and maintain databases.
**Preferred Qualifications:**
- Pharmacy technician experience, pharmacy purchasing or supply chain experience in a hospital, clinic, or other health care setting.
- 3-4 years of 340B Program Experience at a DSH Hospital
- Exceptional Microsoft applications knowledge, proficient in math, creative problem solving, pharmacy calculations, and use of excel formulas.
- Experience with analyzing and reporting data in order to identify outliers, issues, trends, or exceptions to drive improvement of results and find solutions.
- Exceptional knowledge of 340B program regulatory and billing/coding compliance
**Competencies:**
+ Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision.
+ Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
+ Independence of Action: Ability to set goals and determine how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.
+ Written Communication: Ability to read and write in English to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.
+ Oral Communication: Ability to understand spoken English to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions.
+ 340B Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
+ Pharmacy Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
+ Teamwork: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
+ Customer Service: Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner.
**Social/Environmental Requirements:**
1. Work requires close attention to tasks to ensure accuracy. Intermittent breaks during the workday do not compromise the work.
2. Work routine is consistent, but employee needs to be able to use good judgment to respond to events as needed
3. Potential exposure to infectious diseases and/or airborne pathogens
Health Care Status: HCW 3: Potential for regular provision of service in a patient care area. Examples: Unit coordinators, lead coordinator/supervisor, patient liaison, nutrition services, environmental services, registrars, information desks, security, etc - Health Care Worker Status may vary by department
**Sensory Requirements:**
- Close work (paperwork, visual examination), Color vision/perception, Visual monotony, Visual clarity > 20 feet, Conversation, Monitoring Equipment, Telephone, Background Noise.
**Physical Requirements:**
- Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus
This job requires constant sitting, Keyboard use, Endurance-working up to 3-4 hours without a break, frequent walking, standing, Reaching above shoulder height, Reaching-below shoulder height, Lifting and carrying items weighing up to
**Pay Range:**
$75,000.00 USD - $105,000.00 USD
The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
**As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.**
**More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.**
**Equal Opportunity Employer/Veterans/Disabled**
Health Information Management Analyst (On-Site)
Remote
When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.
Under the direction of the Manager of Health Information Management, the Health Information Management Analyst performs deficiency analysis related to the EMR system. This position will also assign medical record deficiencies and will serve as a liaison between Health Information Management (HIM) and clinicians in support of optimizing the EMR workflow associated with deficiency assignment and basket management.
On-site position at Mount Auburn Hospital; remote work is possible once the candidate is fully trained.
Job Description:
Essential Duties & Responsibilities including but not limited to:
1. Completes the analysis of the medical records within the work queues.
2. Scans discharge paperwork that is received from the medical floors with 98% accuracy.
3. Ensures the accuracy of patient information scanned into the patient's chart.
4. Verifies that all scans are legible and clear.
5. Accurately analyzes records for documentation requirements per Joint Commission, CMS, DPH regulations, and Medical Staff Bylaws and department procedures.
6. Assigns deficiencies requiring completion to the appropriate physician within Epic.
7. Ensures the accuracy of the assignment of deficiencies. Average of 7-10 charts per hour for inpatients and 10-12 per hour for outpatients.
8. Keeps current with documentation regulations/requirements and assists physicians as needed when questions arise regarding documentation requirements.
9. Works collaboratively with physicians to resolve any discrepancies with regard to deficiency assignment.
10. Adds all record deficiencies into Epic using the Deficiency Detective resource with 100% accuracy.
11. Ensures instances of incorrect physician assignment for a deficiency are less than 1%.
12. Completes the declined deficiency work queue, reassigning declined orders to the correct provider after investigating the patient's chart.
13. Completes the unassigned analysis work queue, ensuring this work queue is completed daily.
14. Collects 100% of discharge paperwork from patient care areas, including any hardcopy medical records, based on the information from the list of discharges.
15. Runs and works the chartless deficiencies.
16. Runs the NE analyst pool report and assigns the deficiency to the correct provider.
17. Verifies that the completed deficiencies are done accurately.
18. Investigates and adds deficiencies as needed for coding.
19. Assist physicians as necessary, attaching to their in-basket.
20. Other duties as assigned.
Minimum Qualifications:
Education: High school education or equivalent.
Licensure, Certification & Registration: N/A
Experience:
· Three years' experience in a medical record department.
· Prior Epic experience desirable
Skills, Knowledge & Abilities:
· Knowledge of deficiency analysis
· Medical terminology
· Knowledge of medical records content and management
· Working knowledge of the EMR, either through experience or education, including experience working with structured data and database management · Knowledge of laws and regulations pertaining to health information and patient confidentiality
Pay Range:
$19.00 - $25.57
The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled
Auto-ApplyClinical Documentation Integrity Specialist- RN- Remote
Burlington, MA jobs
**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** is remote. Candidates must be local to New England States for consideration** The Clinical Documentation Improvement (CDI) Specialist Registered Nurse (RN) assists with the appropriate identification of diagnoses, conditions, and/or procedures that are representative of the patient's hospital stay and care provided including Severity of Illness (SOI), Risk of Morality (ROM), during an inpatient hospitalization. CDI Specialist RN initiates concurrent queries to providers as supported by medical record documentation to improve the accuracy, integrity, and quality of patient data, and drive improvement toward quality physician documentation within the body of the medical record. The CDI Specialist RN works under the direction of the Manager of CDI and collaborates with coding, clinicians, medical staff, and physician advisors to improve documentation and the importance of complete and accurate documentation.
**Job Description:**
**Essential Duties & Responsibilities** including but not limited to:
Completes initial reviews of patient records within 24-48 hours of admission
Evaluate documentation to assign the principal diagnosis, pertinent secondary diagnoses, and procedures for accurate DRG assignment, risk of morality, and severity of illness.
Track review details in 3M software.
Conducts follow-up reviews of patients every 2 days to support and assign a working DRG assignment. Queries physicians regarding missing, unclear, or conflicting medical record documentation by requesting and obtaining additional documentation within the medical record when needed. Educates physicians and key healthcare providers regarding clinical documentation improvement and the need for accurate and complete documentation in the medical record. Collaborates with the CDI Manager & Physician Advisor and other ancillary staff regarding interaction with physicians on documentation and to resolve physician queries prior to patient discharge. Educates members of the patient care team regarding documentation opportunities and best practices to ensure accurate documentation in the medical record. Applies diplomacy and professionalism when interacting with physicians and clinicians; especially when addressing missing or conflicting medical record information. Works in partnership with an interdisciplinary team to foster collaboration, learning, and accurate and complete medical record documentation. Exhibits working knowledge of inpatient coding guidelines. Adheres to CDI convention and department policies and procedures. Investigates, evaluates, and identifies opportunities for improvement and recognizes their relative significance in the overall system. Provides orientation for new clinical staff regarding documentation requirements as required. Keeps current with CDI concepts and practices through conferences, reference material, and review of current literature. Maintains confidentiality of all customer/hospital information. Demonstrates flexibility in the face of a changing work environment, adjusting work schedule accordingly.
**Minimum Qualifications:**
**Education:**
+ Associate's degree required. Bachelor's degree preferred.
+ Licensure, Certification & Registration:
+ RN license required
**Experience:**
+ 3-5 years of related work experience required in a clinical nursing practice, which includes medical, surgical, and/or ICU background.
**Skills, Knowledge & Abilities:**
+ Experience with computer systems required, including web-based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint, or Access
**Preferred Qualifications & Skills:**
+ BS in Nursing with 5-8 years of acute care clinical experience.
+ Certified Clinical Documentation Specialist (CCDS) or Certified Clinical Documentation Improvement Professional (CDIP)
+ Experience with DRG Reimbursement and ICD-10 Coding
**Pay Range:**
$76,960.00 USD - $103,578.00 USD
The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
**As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.**
**More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.**
**Equal Opportunity Employer/Veterans/Disabled**
Senior Business Intelligence Developer - Epic Reporting (Remote)
Remote
When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.
This Technology Role is Responsible for importing, cleansing, transforming, validating, aggregating and analyzing data from various sources with the purpose of creating presentations, graphics and reports. Maintain data integrity and quality to develop analytical solutions to turn data into insights. This technology person is has expertise in reporting tool and technologies on EPIC and/or other business intelligence tools.
Job Description:
Essential Duties & Responsibilities including but not limited to:
1. Designs and implement complex reports and dashboards according to the stakeholder needs and user specifications.
2. Is able to transform the data into usable formats in reports using subject matter expertise on the clinical or financial domains.
3. Translate business needs into technical specifications.
4. Design, implement and support data modeling and data warehousing projects.
5. Design, develop and optimize data transformations to import and export data from operational systems, vendor applications and data warehouses.
6. Advanced Report and Dashboard Development - is able to write complex queries, filters and is able to work as an administrator for the reporting platform.
7. Prepare design specifications and functional documentations for assigned business intelligence projects.
8. Manage and maintain the authorization and authentication for the users of the reports and dashboards, understand the security protocols.
Minimum Qualifications:
Education: High School diploma or GED is required
Experience: 5 years of experience, minimum 2 years of experience in related field.
Skills, Knowledge & Abilities: Advanced technical computer skills as required for technical support specific to function area and related systems.
Pay Range:
$94,994.00 USD - $127,849.00 USD
The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled
Auto-ApplyDenial Analyst - Hospital Billing (Remote)
Remote
When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.
The Revenue Cycle Denial Analyst is charged with coordinating the analysis and effective resolution of denied claims with the purpose of reducing overall denials and increasing revenue. This includes interpreting payment and denial data down to the line item detail, identifying payer and coding trends, risks, and opportunities, to implement operational or systematic improvements. Essential to this position are strong quantitative, analytical and organizational skills. Excellent communication and interpersonal skills with the ability to effectively interpret, communicate, and educate others.
Job Description:
Essential Responsibilities:
Responsible for prioritizing and managing to resolution denied claims with third party payers. Research, develop and maintain a solid understanding of payer requirements, including filing limit, claim processing logic, coordination of benefits requirements, patient responsibility and authorization requirements.
Ability to triage denied claims to identify those that should be appealed. Responsible for writing timely, comprehensive and compelling appeals to third party payers in order to get denial overturned. Responsible for timely follow up on filed appeals via telephone, writing, or the payer website.
Organizes, maintains and updates the access payer database to house the issues that need to be addressed with third party insurers, as well as maintaining an expert knowledge of the history of prior disputes and problems to prevent them from recurrence. Applies findings to internal systems and workflows such as pre-billing edits and system automation.
Performs ongoing analysis to determine the root cause of denials and makes well thought out recommendations for workflow, operations or systemic changes. Maintains action plans for improvements.
Compiles, maintains and distributes reports to management on success of appeals and root cause analysis. Serves as department resource related to denials and payer requirements.
Required Qualifications:
High School diploma or GED required. Bachelor's degree preferred.
1-3 years related work experience required.
Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.
Preferred Qualifications:
3 -5 years Healthcare related experience.
Competencies:
Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.
Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues.
Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager.
Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
Physical Nature of the Job:
Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally
Pay Range:
$52,749.00 USD - $70,993.00 USD
The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled
Auto-ApplyEpic Application Analyst 3 (Security & Provider Management)-REMOTE
Remote
When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.
The EHR Applications Analyst 3 is responsible for delivering world-class support services across all Beth Israel Lahey Health, Inc. (BILH) entities and its affiliates. The EHR Applications Analyst 3 is responsible for identifying, evaluating, analyzing, and recommending changes in support of assigned applications/systems including ongoing production maintenance and trouble-shooting. Supports the planning, design, development, build, and/or configuration of assigned applications/systems. Leads and/or coordinates conversions, application/system testing, and documentation of system procedures. Participates and provides input in training design and development and assists in training execution in relation to assigned projects. Provides go-live support and serves as the primary point of contact for ongoing maintenance/support and troubleshooting.
Job Description:
Essential Duties & Responsibilities including but not limited to:
1. Delivers work within established timeframes. Must be able to manage/multi-task on several large assigned projects incorporating all aspects of IS.
2. Defines, documents, builds, and maintains Electronic Health Record (EHR) application content.
3. Creates functional specification documents to create content within the EHR application and is primarily responsible for validating this content with the business owner.
4. Validates the content of functional specification created by Analysts I or II and provides feedback as necessary.
5. Mentors more junior colleagues in the development of application knowledge and assists colleagues in redesigning processes in adherence to system requirements.
6. Completes thorough unit testing of all builds prior to handoff for functional and/or integrated testing.
7. Facilitates functional and integrated testing as requested.
8. Creates and provides documentation as required to the testing and training team.
9. Documents and reports system issues through an internal chain of command; communicates with vendor where appropriate; works closely with product support to close/resolve open support cases.
10. Applies proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve system issues to maximize system potential.
11. Provides end-user support during implementation; able to serve as an application expert to assist in application roll-out.
12. Addresses post-go-live issues and requests and prioritizes own work assignments and those of the more junior colleagues based on project plan requirements.
13. Participates in on-call coverage as assigned.
14. Communicates effectively; including communication around the progress of building tasks in adherence to prescribed project milestone dates. Proactively manages barriers to completing work requirements.
15. Contributes to the development of the project plan and manages mini-projects within the defined scope of the overall project.
16. Participates in workflow design and understands system impact on end users.
17. Prepares demo materials for workflow discussions or new system functionality.
18. Able to concisely demonstrate system functionality to end users with or without the assistance of other team members.
19. Stays current with new application functionality and enhancements.
20. Provides on-call/after-hours support.
21. Achieves and maintains application certification in accordance with departmental and organizational standards.
Competencies:
Decision Making: Ability to make decisions that are guided by precedents, policies, and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.
Problem Solving: Ability to address problems that are highly varied, complex, and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues.
Independence of Action: Ability to set goals and determine how to accomplish defined results with some guidelines. The Manager/Director provides broad guidance and overall direction.
Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.
Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families, and external customers.
Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices, and policies with the ability to use them in complex varied situations.
Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.
Minimum Qualifications:
Education: Bachelor's Degree in a related field. In the absence of a Bachelor's degree, 8 years of clinical, healthcare operations, information technology, or health information technology experience, in addition to the experience requirement shown below.
Licensure, Certification & Registration: EHR (Electronic Health Record) Certification preferred
Experience:
Two (2) years of experience implementing, designing, and/or managing a variety of EHR and clinical systems using multiple software programs and network applications.
Experience working in a clinical setting.
Experience working with clinical information systems or system implementation teams for complex projects and/or application development.
Experience in full implementation software development cycle.
Experience managing small projects with defined duration and scope.
Skills, Knowledge & Abilities:
Ability to multi-task- Self-starter and motivator
Excellent problem-solving and written and oral communication skills
Candidate will have a proven track record of producing quality deliverables on time, taking ownership and accountability of assignments, and demonstrating a strong work ethic
Willingness to address issues and take ownership, knowing when and how to escalate issues. Ability to understand and document business processes
Creative approach to process redesign
Proficient in Microsoft Office suite programs; specifically Excel and PowerPoint
Knowledge of HL7 coding standards
Knowledge of process redesign
Pay Range:
$93,000.00 USD - $130,000.00 USD
The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled
Auto-ApplySenior Project Manager, IT - Hybrid
Boston, MA jobs
When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Under the general direction of the Director of IT Project Management, the Senior IT Project Manager (Sr. IT PM) leads one or more high impact strategic initiatives that enhance clinical, operational, and administrative systems across the organization.
The Sr.
IT PM is responsible for ensuring that all assigned projects are delivered on time, within scope and budget, and in accordance with established quality standards.
This role works collaboratively with executive leadership, clinical, operational, and technical teams to plan, implement, andoversee initiatives that advance organizational goals and improve patient care through technology.
The Sr.
IT PM serves as a key liaison among business units, project committees, the Information Services department, and external vendors providing IT services.
Additionally, the Sr.
IT PM mentors and guides project team members, fostering a culture of accountability, collaboration, and continuous improvement.
Job Description:Essential Responsibilities:1.
Lead the planning, execution, and successful delivery of multiple concurrent Healthcare IT projects from initiation through implementation and stabilization.
2.
Develop and manage comprehensive project plans, including scope, timelines, budgets, resources, risk mitigation, and communication strategies.
3.
Ensure adherence to BILH PMO standards, methodologies, and governance frameworks.
4.
Partner with stakeholders across clinical, business, and technical areas to define project objectives, success metrics, and deliverables.
5.
Identify, assess, and proactively mitigate project risks and issues to maintain momentum and stakeholder confidence.
6.
Accurately estimate and manage required resources to achieve project milestones within scope and schedule.
7.
Provide clear and timely communication of project updates, expectations, and changes to sponsors and stakeholders through dashboards, reports, and presentations.
8.
Oversee vendor performance and contracts, ensuring alignment with project goals and service expectations.
9.
Resolve conflicts and address project-related challenges through effective collaboration and negotiation.
10.
Manage scope changes, identify potential impacts, and implement contingency plans as needed.
11.
Contribute to the ongoing enhancement of PMO processes, tools, and best practices to improve delivery efficiency and outcomes Required Qualifications: 1.
Bachelor's degree in Information Technology, Business Administration, Healthcare Management, or a related field required.
Master's degree preferred.
2.
Minimum of 10+ years of progressive project management experience, including 8+ years in healthcare IT or a comparable regulated environment3.
PMP certification is required.
4.
Proven success managing large-scale, cross-functional initiatives involving EHR systems, clinical applications, or enterprise infrastructure.
5.
Demonstrated ability to manage competing priorities and deliver measurable results within a complex, matrixed organization.
6.
In-depth understanding of the full project management lifecycle and practical application of methodologies, including Waterfall, Agile, and hybrid models.
7.
Strong technical acumen across IT domains such as cybersecurity, networking, infrastructure, end-user computing, telecom, and data analytics.
8.
Experience managing third-party vendors and contracts, including performance oversight and coordination of external teams.
9.
Excellent written and verbal communication skills with the ability to engage and influence stakeholders at all levels of the organization.
10.
Advanced Proficiency with project management tools such as Smartsheet, Microsoft Project, or equivalent platforms.
11.
Advanced proficiency with Microsoft 365 applications (Teams, SharePoint, Word, Excel, PowerPoint).
Competencies:Decision Making: Ability to make decisions that are guided by precedents, policies and objectives.
Regularly makes decisions and recommendations on issues affecting a department or functional area.
Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues.
Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines.
Manager/Director provides broad guidance and overall direction.
Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.
Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers.
Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.
Team Work: Ability to lead collaborative teams for larger projects or groups both internal and external to the Medical Center and across functional areas.
Results have implications for the management and operations of multiple areas of the organization.
Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving.
Ability to remain calm in stressful situations.
Physical Nature of the Job:Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects.
Sitting most of the time, with walking and standing required only occasionally Pay Range: $118,560.
00 USD - $156,000.
00 USDThe pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time.
Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities.
Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
More than 35,000 people working together.
Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives.
Your skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled
Senior System Engineer (Hybrid-Boston MA)
Boston, MA jobs
**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** Seeking experience with Red Hat Linux and Epic medical record systems. Installs, configures, and supports physical, virtual, and Cloud Data Center servers and services, prepares support documentation, and maintains and supports an enterprise-level server-based computing environment.
Assist and mentor Junior Systems Engineers and act as a second tier of support for ongoing project work or issue resolution.
**Job Description:**
**Responsibilities:**
**Possesses and demonstrates the skills required to build, configure, deploy, support, and maintain IntelAMD based Servers running all versions of Microsoft Windows Server and Red Hat LinuxOther OS Operating Systems on physical, virtual, and cloud platforms.**
**Performs System Administrator activities to support multiple Server production systems in an enterprise environment.**
**Maintains skills and ability to perform highly skilled System Management activities related to other technologies that are associated with or dependent on the WindowsOther OS IntelAMD based Server environment.**
**Maintain and support virtual server and hypervisor-based platform infrastructure services as well as CloudSASS Infrastructure.**
**Maintains configuration, patch, and backup management of production Servers.**
**Participates in ongoing monitoring and evaluation of server performance.**
**Provides 7x24x365 on-call response.**
**Creates and maintains technical support documentation and procedures related to new technology installations and implementations as well as Disaster Recovery documentation.**
**Participate in technology projects and act as a front-line interface to end-users or as liaison to technology vendors.**
**Performs basic problem management and root cause analysis in identifying, prioritizing, researching and resolving service requests or reported problems in a timely manner and appropriately escalates to other engineers as necessary and within established guidelines.**
**Provides high level technical troubleshooting advice and serves as a resource to other IS Support Staff members.**
**Has the potential to be a hybrid opportunity for applicants in the New England states.**
**Minimum Qualifications:**
****Education: Vocational or Technical training required**
****Licensure, Certification & Registration: N/A**
****Experience: 3-5 years of related work experience required.**
**Skills, Knowledge & Abilities:**
***Advanced technical computer skills as required for technical support specific to the functional area and related systems.**
**Preferred Qualifications & Skills:**
***AWS, RHEL, Windows certifications**
***Project management certifications**
**Pay Range:**
$100,006.00 USD - $134,595.00 USD
The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
**As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.**
**More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.**
**Equal Opportunity Employer/Veterans/Disabled**
Network Engineer - Milton - Hybrid
Boston, MA jobs
When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. This is a full-time position to support the Milton area of BILH, offering a Hybrid work schedule. Under the direction of the Manager, IT Infrastructure, the Network Engineer will support network activities in a multi-vendor, multi-platform computer environment.
Responsible for the daily technical support of the Beth Israel Lahey Health (BILH) computing networks, and the installation, maintenance, and tuning of network software and hardware.
Consults with the Manager, IT Infrastructure on specific matters requiring clarification, interpretation, or exception to standard policies and procedures.
Job Description:Essential Duties & Responsibilities including but not limited to:Network ServicesParticipates in Change Management and Root Cause Analysis meetings as directed.
Documents all required activities in the BILH IT ticketing system.
Install, configure, and support various routers, switches, and wireless access points.
Install, configure, and support various vendor management applications dealing with routers, switches, wireless access points, circuit monitoring, and configuring management.
Install, configure, and support appliances dealing with DHCP and DNS services.
Provides detailed network diagrams, as needed, using Microsoft Visio.
Updates databases for items such as circuit IDs, pictures, and IP addressing.
Maintain and or update network equipment images and configurations As assigned by the Manager, IT Infrastructure prepares monthly reports for IT management on all relevant concerns.
Participates in the development of standards of practice to include: the physical layout of infrastructure wiring, networking products, and protocol compliance.
Participates in the development of disaster recovery practices for all network equipment device types.
Update the dept.
Web page dealing with issues of importance to Network Services personnel and others with selected interests.
Monitor the Beth Israel Lahey Health computer network and recommend to the Manager, IT Infrastructure resolutions to concerns.
May be called to work off hours, weekends, and holidays to provide technical support to the Institution.
Network Engineer SpecificResponds to user complaints to research problems associated with the organization's computer network.
Maintain inventory of necessary cables and parts routinely needed for daily operation.
Maintain hardware backups for critical network equipment.
Maintain serial #s for network equipment requiring service contracts.
Maintain licenses for network equipment requiring special licensing.
Provide administrative and technical support for DNS and DHCP services.
Assist senior staff and management with network design activities.
Assist senior staff with documenting disaster recovery practices for all network equipment device types.
Provide first-level on-call support on a rotating basis.
Additional responsibilities as assigned by the Manager, IT Infrastructure.
Competencies:Decision Making: Ability to make decisions that are guided by precedents, policies, and objectives.
Regularly makes decisions and recommendations on issues affecting a department or functional area.
Problem Solving: Ability to address problems that are highly varied, complex, and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues.
Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines.
The Manager/Director provides broad guidance and overall direction.
Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.
Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families, and external customers.
Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices, and policies with the ability to use them in complex varied situations.
Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows.
Results may impact the operations of one or more departments.
Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s).
Resolves service issues in the assigned unit(s) in a timely and respectful manner.
Minimum Qualifications:Education:An associate's degree in M.
I.
S.
, Computer Science, Engineering, or a related field is preferred but not required.
Licensure, Certification & Registration:Cisco Certified Network Associate (CCNA) is preferred but not required.
Experience:Three (3) years of Data Communications experience providing secure LAN/WAN and wireless services.
Direct experience configuring and supporting Cisco and Brocade equipment.
Demonstrated competency with the following technologies: Switching, Routing, 802.
11b/g, a and n, Local and Metropolitan Ethernet, and DHCP/DNS services.
Familiarity with the following protocols: IP, EIGRP, OSPF, BGP, SNMP, Telnet, TFTP, FTP, and SFLOW.
NETFLOW and WCCP.
Skills, Knowledge & Abilities:Experience installing and configuring the following network hardware:Layer 2/3 SwitchesRoutersWireless Network DevicesExperience supporting a cabling infrastructure to include: Cat 5E & 6 cable, riser cable, patch panels, and fiberoptics.
Experience supporting and maintaining IP network numbering schemes.
Experience with CiscoWorks, Brocade Network Advisor, and other network monitoring applications such as Intermapper.
Familiarity with deploying and administrating DHCP and DNS services.
Familiarity with supporting DWDM.
Familiarity with a high-speed multi-homed ISP environment.
Excellent written, verbal, presentation, and organizational skills.
Pay Range: $89,440.
00 USD - $116,480.
00 USDThe pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time.
Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities.
Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
More than 35,000 people working together.
Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives.
Your skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled