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The Better Business Bureau (BBB) offers an average salary of $54,351 annually. This figure varies based on factors like job role, experience, and geographic location. For instance, customer service positions typically range from salaries starting at the lower end to management roles that offer significantly higher compensation.
In 2025, the highest paying jobs at the BBB include roles in management and specialized departments. For example, managers may earn upwards of $70,000, reflecting the importance of leadership in the organization. Additionally, state-wise salary differences can be notable, with locations like California and New York often providing higher compensation compared to others.
To assist job seekers, the BBB provides a comprehensive breakdown of salaries by department. Customer service roles, for instance, typically command around $45,000, while marketing and administrative positions can vary widely based on experience and location. Exploring these aspects allows prospective employees to gauge their earning potential and make informed decisions regarding their career paths.
The highest paying jobs at Better Business Bureau are operations director, controller, systems administrator, and operations manager. Operations director jobs at Better Business Bureau earn an average yearly salary of $97,539, Better Business Bureau controller jobs average $76,072, and Better Business Bureau systems administrator jobs average $75,804.
The lowest paying Better Business Bureau roles include janitor and cleaner. Better Business Bureau janitor average salary is $28,777 per year. So while the average Better Business Bureau salary is $54,351 there is a big variation in pay depending on the role.
| Rank | Job title | Average Better Business Bureau salary | Hourly rate |
|---|---|---|---|
| 1 | Operations Director | $97,539 | $46.89 |
| 2 | Controller | $76,072 | $36.57 |
| 3 | Systems Administrator | $75,804 | $36.44 |
| 4 | Operations Manager | $75,184 | $36.15 |
| 5 | Arbitrator | $74,530 | $35.83 |
| 6 | Account Executive | $70,606 | $33.95 |
| 7 | Service Consultant | $67,259 | $32.34 |
| 8 | Account Manager | $65,881 | $31.67 |
| 9 | Alternative Dispute Resolution Coordinator | $63,570 | $30.56 |
| 10 | Business Specialist | $61,853 | $29.74 |
| 11 | Consumer Credit Counselor | $60,711 | $29.19 |
| 12 | Sales Representative | $60,494 | $29.08 |
| 13 | Membership Director | $58,525 | $28.14 |
| 14 | Corporate Trainer | $57,298 | $27.55 |
| 15 | Business Representative | $55,069 | $26.48 |
| 16 | Accountant | $53,842 | $25.89 |
| 17 | Marketing Coordinator | $53,755 | $25.84 |
| 18 | Sales Associate | $45,256 | $21.76 |
| 19 | Bookkeeper | $42,468 | $20.42 |
| 20 | Administrative Assistant | $41,005 | $19.71 |
Rate Better Business Bureau's fairness in compensating employees.
Better Business Bureau pays the highest salaries in Massachusetts due to higher costs of living and competition in the state.
| Rank | State | Average Better Business Bureau salary | Hourly rate |
|---|---|---|---|
| 1 | Massachusetts | $66,663 | $32.05 |
| 2 | New York | $65,172 | $31.33 |
| 3 | Washington | $62,511 | $30.05 |
| 4 | California | $61,354 | $29.50 |
| 5 | Virginia | $58,351 | $28.05 |
| 6 | Alaska | $57,520 | $27.65 |
| 7 | Oregon | $56,829 | $27.32 |
| 8 | Colorado | $55,235 | $26.56 |
| 9 | North Carolina | $55,201 | $26.54 |
| 10 | Texas | $52,875 | $25.42 |
| 11 | Idaho | $50,347 | $24.21 |
| Rank | Location | Average Better Business Bureau salary | Hourly rate |
|---|---|---|---|
| 1 | Baltimore, MD | $61,029 | $29.34 |
| 2 | Carlsbad, CA | $60,450 | $29.06 |
| 3 | Arlington, VA | $59,337 | $28.53 |
| 4 | Chicago, IL | $57,953 | $27.86 |
| 5 | Broomfield, CO | $55,212 | $26.54 |
| 6 | Austin, TX | $52,970 | $25.47 |
| 7 | Saint Louis, MO | $52,032 | $25.02 |
Do you work at Better Business Bureau?
Were you satisfied with Better Business Bureau's salary and benefits?
Salaries at Better Business Bureau vary depending on the department you work in. Better Business Bureau salaries in the corporate management department are the highest with an average salary of $117,611. Employees in the plant/manufacturing department at Better Business Bureau receive relatively high salaries as well, with an average salary of $86,513 per year. Departments that don't pay as well at Better Business Bureau include the administrative and the customer service organizational functions, with employees earning average salaries of $42,496 and $47,158, respectively.
| Rank | Department | Average Better Business Bureau salary | Hourly rate |
|---|---|---|---|
| 1 | Corporate Management | $117,611 | $56.54 |
| 2 | Plant/Manufacturing | $86,513 | $41.59 |
| 3 | Business Development | $75,954 | $36.52 |
| 4 | IT | $66,885 | $32.16 |
| 5 | Sales | $59,876 | $28.79 |
| 6 | Finance | $59,300 | $28.51 |
| 7 | Education | $56,494 | $27.16 |
| 8 | Accounting | $54,974 | $26.43 |
| 9 | Marketing | $50,999 | $24.52 |
| 10 | Retail | $48,285 | $23.21 |
| 11 | Customer Service | $47,159 | $22.67 |
| 12 | Administrative | $42,496 | $20.43 |
| Rank | Position | Average Better Business Bureau salary | Hourly rate |
|---|---|---|---|
| 1 | Alternative Dispute Resolution Coordinator | $63,570 | $30.56 |
| 2 | Service Specialist | $59,236 | $28.48 |
| 3 | Business Representative | $55,069 | $26.48 |
| 4 | Membership Coordinator | $47,959 | $23.06 |
| 5 | Dispute Resolution Specialist | $40,559 | $19.50 |
| 6 | Field Technician | $37,663 | $18.11 |
| 7 | Customer Service Representative | $34,844 | $16.75 |
| Rank | Position | Average Better Business Bureau salary | Hourly rate |
|---|---|---|---|
| 1 | District Manager | $74,836 | $35.98 |
| 2 | Territory Supervisor | $70,841 | $34.06 |
| 3 | Account Executive | $70,606 | $33.95 |
| 4 | Executive Relations Specialist | $67,011 | $32.22 |
| 5 | Account Manager | $65,881 | $31.67 |
| 6 | Mystery Shopper | $64,518 | $31.02 |
| 7 | Sales Representative | $60,494 | $29.08 |
| 8 | Business Development Representative | $57,288 | $27.54 |
| 9 | Sales Associate | $45,256 | $21.76 |
| 10 | Accountant Internship | $37,927 | $18.23 |
| 11 | Membership Consultant | $34,800 | $16.73 |
| Rank | Position | Average Better Business Bureau salary | Hourly rate |
|---|---|---|---|
| 1 | Administrator | $71,269 | $34.26 |
| 2 | Document Management Specialist | $64,511 | $31.01 |
| 3 | Executive Coordinator | $60,373 | $29.03 |
| 4 | Office Manager | $56,378 | $27.10 |
| 5 | Sales Secretary | $52,726 | $25.35 |
| 6 | Records Manager | $52,074 | $25.04 |
| 7 | Executive Secretary | $51,137 | $24.59 |
| 8 | Membership Coordinator | $47,959 | $23.06 |
| 9 | Data Entry Associate | $44,564 | $21.43 |
| 10 | Intake Specialist | $44,562 | $21.42 |
| 11 | Bookkeeper | $42,468 | $20.42 |
| 12 | Administrative Assistant | $41,005 | $19.71 |
| 13 | Appointment Scheduler | $39,266 | $18.88 |
| 14 | Administrative/Customer Support | $38,497 | $18.51 |
| 15 | Office Assistant | $36,140 | $17.38 |
| 16 | Receptionist | $35,337 | $16.99 |
| 17 | Student Internship | $33,593 | $16.15 |
| 18 | File Clerk | $33,197 | $15.96 |
| 19 | Data Entry Clerk | $33,193 | $15.96 |
| Job | Location | Date added | Salary |
|---|---|---|---|
| Business Development Specialist | Chicago, IL | 06/28/2025 | $43,000 |
| Customer Relations Specialist | Chicago, IL | 06/28/2025 | $36,523 |
| Business Development Representative-Inside Sales | San Antonio, TX | 06/27/2025 | $45,000 |
| Revenue Operations Associate | Omaha, NE | 05/23/2025 | $41,600 |
| Customer Engagement & Data Specialist | Chicago, IL | 05/10/2025 | $36,523 |
Nothing. They are a joke. Used to be the BBB stood for consumer integrity. No more. Anybody can pay enough money with them and get a superior review. Do not trust them.
I like everything and benefits.
There is nothing I don't like.
I like the 401k.
The company and office was small.
There wasn't room to grow.
Raises and Bonuses. Also being able to advance within the company.
It was an amazing experience. Everyone was so nice and professional. I gained amazing experience that will help me in the start of my professional career.
I loved everything about working here! Nothing not to like.
Gaining experience for my future.
Zippia gives an in-depth look into the details of Better Business Bureau, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Better Business Bureau. The employee data is based on information from people who have self-reported their past or current employments at Better Business Bureau. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Better Business Bureau. The data presented on this page does not represent the view of Better Business Bureau and its employees or that of Zippia.
Better Business Bureau may also be known as or be related to Better Business Bureau and International Association of Better Business Bureaus, Inc.