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Better Business Bureau salary estimate

$54,351yearly

$26.13 hourly rate

Entry-level salary
$30,000 yearly salary
Updated December 15, 2025

Understanding Better Business Bureau Salaries

The Better Business Bureau (BBB) offers an average salary of $54,351 annually. This figure varies based on factors like job role, experience, and geographic location. For instance, customer service positions typically range from salaries starting at the lower end to management roles that offer significantly higher compensation.

In 2025, the highest paying jobs at the BBB include roles in management and specialized departments. For example, managers may earn upwards of $70,000, reflecting the importance of leadership in the organization. Additionally, state-wise salary differences can be notable, with locations like California and New York often providing higher compensation compared to others.

To assist job seekers, the BBB provides a comprehensive breakdown of salaries by department. Customer service roles, for instance, typically command around $45,000, while marketing and administrative positions can vary widely based on experience and location. Exploring these aspects allows prospective employees to gauge their earning potential and make informed decisions regarding their career paths.

Highest paying jobs at Better Business Bureau

The highest paying jobs at Better Business Bureau are operations director, controller, systems administrator, and operations manager. Operations director jobs at Better Business Bureau earn an average yearly salary of $97,539, Better Business Bureau controller jobs average $76,072, and Better Business Bureau systems administrator jobs average $75,804.

The lowest paying Better Business Bureau roles include janitor and cleaner. Better Business Bureau janitor average salary is $28,777 per year. So while the average Better Business Bureau salary is $54,351 there is a big variation in pay depending on the role.

Highest paying jobs at Better Business Bureau

RankJob titleAverage Better Business Bureau salaryHourly rate
1Operations Director$97,539$46.89
2Controller$76,072$36.57
3Systems Administrator$75,804$36.44
4Operations Manager$75,184$36.15
5Arbitrator$74,530$35.83
6Account Executive$70,606$33.95
7Service Consultant$67,259$32.34
8Account Manager$65,881$31.67
9Alternative Dispute Resolution Coordinator$63,570$30.56
10Business Specialist$61,853$29.74
11Consumer Credit Counselor$60,711$29.19
12Sales Representative$60,494$29.08
13Membership Director$58,525$28.14
14Corporate Trainer$57,298$27.55
15Business Representative$55,069$26.48
16Accountant$53,842$25.89
17Marketing Coordinator$53,755$25.84
18Sales Associate$45,256$21.76
19Bookkeeper$42,468$20.42
20Administrative Assistant$41,005$19.71

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Average Better Business Bureau salary by state

Better Business Bureau pays the highest salaries in Massachusetts due to higher costs of living and competition in the state.

RankStateAverage Better Business Bureau salaryHourly rate
1Massachusetts$66,663$32.05
2New York$65,172$31.33
3Washington$62,511$30.05
4California$61,354$29.50
5Virginia$58,351$28.05
6Alaska$57,520$27.65
7Oregon$56,829$27.32
8Colorado$55,235$26.56
9North Carolina$55,201$26.54
10Texas$52,875$25.42
11Idaho$50,347$24.21

How much does Better Business Bureau pay by location?

The average Better Business Bureau salary varies by location. Better Business Bureau salaries are the highest in Baltimore, MD, at $61,029 per year. Better Business Bureau pays the second highest average salary in Carlsbad, CA, at $60,450 per year. It's important to factor in the cost of living when negotiating a salary or choosing a place to work.

Highest paying Better Business Bureau locations

RankLocationAverage Better Business Bureau salaryHourly rate
1Baltimore, MD$61,029$29.34
2Carlsbad, CA$60,450$29.06
3Arlington, VA$59,337$28.53
4Chicago, IL$57,953$27.86
5Broomfield, CO$55,212$26.54
6Austin, TX$52,970$25.47
7Saint Louis, MO$52,032$25.02

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Better Business Bureau salaries by department

Salaries at Better Business Bureau vary depending on the department you work in. Better Business Bureau salaries in the corporate management department are the highest with an average salary of $117,611. Employees in the plant/manufacturing department at Better Business Bureau receive relatively high salaries as well, with an average salary of $86,513 per year. Departments that don't pay as well at Better Business Bureau include the administrative and the customer service organizational functions, with employees earning average salaries of $42,496 and $47,158, respectively.

Average Better Business Bureau salary by department

RankDepartmentAverage Better Business Bureau salaryHourly rate
1Corporate Management$117,611$56.54
2Plant/Manufacturing$86,513$41.59
3Business Development$75,954$36.52
4IT$66,885$32.16
5Sales$59,876$28.79
6Finance$59,300$28.51
7Education$56,494$27.16
8Accounting$54,974$26.43
9Marketing$50,999$24.52
10Retail$48,285$23.21
11Customer Service$47,159$22.67
12Administrative$42,496$20.43

How much does Better Business Bureau pay by department?

Best paying Better Business Bureau customer service salaries

RankPositionAverage Better Business Bureau salaryHourly rate
1Alternative Dispute Resolution Coordinator$63,570$30.56
2Service Specialist$59,236$28.48
3Business Representative$55,069$26.48
4Membership Coordinator$47,959$23.06
5Dispute Resolution Specialist$40,559$19.50
6Field Technician$37,663$18.11
7Customer Service Representative$34,844$16.75

Best paying Better Business Bureau sales salaries

RankPositionAverage Better Business Bureau salaryHourly rate
1District Manager$74,836$35.98
2Territory Supervisor$70,841$34.06
3Account Executive$70,606$33.95
4Executive Relations Specialist$67,011$32.22
5Account Manager$65,881$31.67
6Mystery Shopper$64,518$31.02
7Sales Representative$60,494$29.08
8Business Development Representative$57,288$27.54
9Sales Associate$45,256$21.76
10Accountant Internship$37,927$18.23
11Membership Consultant$34,800$16.73

Best paying Better Business Bureau administrative salaries

RankPositionAverage Better Business Bureau salaryHourly rate
1Administrator$71,269$34.26
2Document Management Specialist$64,511$31.01
3Executive Coordinator$60,373$29.03
4Office Manager$56,378$27.10
5Sales Secretary$52,726$25.35
6Records Manager$52,074$25.04
7Executive Secretary$51,137$24.59
8Membership Coordinator$47,959$23.06
9Data Entry Associate$44,564$21.43
10Intake Specialist$44,562$21.42
11Bookkeeper$42,468$20.42
12Administrative Assistant$41,005$19.71
13Appointment Scheduler$39,266$18.88
14Administrative/Customer Support$38,497$18.51
15Office Assistant$36,140$17.38
16Receptionist$35,337$16.99
17Student Internship$33,593$16.15
18File Clerk$33,197$15.96
19Data Entry Clerk$33,193$15.96

Recently added Better Business Bureau salaries

JobLocationDate addedSalary
Business Development SpecialistChicago, IL06/28/2025$43,000
Customer Relations SpecialistChicago, IL06/28/2025$36,523
Business Development Representative-Inside SalesSan Antonio, TX06/27/2025$45,000
Revenue Operations AssociateOmaha, NE05/23/2025$41,600
Customer Engagement & Data SpecialistChicago, IL05/10/2025$36,523

What employees say about salary at Better Business Bureau

Employee reviews
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1.0
A zippia user wrote a review on Jul 2021
Pros of working at Better Business Bureau

Nothing. They are a joke. Used to be the BBB stood for consumer integrity. No more. Anybody can pay enough money with them and get a superior review. Do not trust them.

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5.0
A zippia user wrote a review on Mar 2021
Pros of working at Better Business Bureau

I like everything and benefits.

Cons of working at Better Business Bureau

There is nothing I don't like.

Better Business Bureau benefits

I like the 401k.

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3.0
A zippia user wrote a review on Feb 2021
Pros of working at Better Business Bureau

The company and office was small.

Cons of working at Better Business Bureau

There wasn't room to grow.

Better Business Bureau benefits

Raises and Bonuses. Also being able to advance within the company.

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5.0
A zippia user wrote a review on May 2019
Pros of working at Better Business Bureau

It was an amazing experience. Everyone was so nice and professional. I gained amazing experience that will help me in the start of my professional career.

Cons of working at Better Business Bureau

I loved everything about working here! Nothing not to like.

Better Business Bureau benefits

Gaining experience for my future.

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Frequently asked questions about Better Business Bureau salaries

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Zippia gives an in-depth look into the details of Better Business Bureau, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Better Business Bureau. The employee data is based on information from people who have self-reported their past or current employments at Better Business Bureau. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Better Business Bureau. The data presented on this page does not represent the view of Better Business Bureau and its employees or that of Zippia.

Better Business Bureau may also be known as or be related to Better Business Bureau and International Association of Better Business Bureaus, Inc.