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BetterHelp jobs - 52 jobs

  • Senior Executive Assistant

    Betterhelp 3.5company rating

    Betterhelp job in Mountain View, CA

    Better Help in Mountain View, CA is looking for one senior executive assistant to join our team. We are located on 990 Villa St. Our ideal candidate is attentive, ambitious, and engaged. We are looking for a diligent senior executive assistant to support management with daily administrative duties. The responsibilities of the senior executive assistant include planning meetings and organizing calendars. To be successful as a senior executive assistant, you should have excellent organizational skills, be proactive, and possess a professional demeanor. Ultimately, a top-notch senior executive assistant should be equipped with experience, able to tackle any task given to him or her in a timely fashion, and communicate effectively. Requirements: Coordinating calendars. Scheduling appointments and events. Acting as a liaison. Preparing reports and updating internal databases. Managing travel arrangements. Managing phone calls and emails. Distributing internal communication. Responsibilities: High school diploma. Previous experience as an assistant. Strong knowledge of office procedures. Strong interpersonal skills. Solid knowledge of office management systems. Must be discrete and maintain confidentiality. Outstanding organizational skills. Be proactive. Benefits: Competitive compensation package Comprehensive insurance plans for medical, dental, and vision benefits 401(K) with employer match Paid time off, paid holidays, family and pet bereavement Pet insurance
    $62k-100k yearly est. 60d+ ago
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  • Product Designer, Design Systems

    Betterhelp 3.5company rating

    Remote Betterhelp job

    Who are we and why should you join us? BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world's largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we're not stopping there - as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution. As a Product Designer, Design Systems at BetterHelp, you'll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team's well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you'll carve your own path, make an immediate impact, and be challenged every day - with a supportive community behind you the whole way. What are we looking for? We're seeking a Contract Design System Designer to lead the creation of our AI-compatible design system and product blueprint, establishing the foundations for scalable, consistent, and localization-ready design across our digital experiences. This role is dedicated 100% to building and documenting a unified design language, component library, and product structure that will accelerate delivery, improve collaboration between design and engineering, and prepare our design system for seamless integration with AI-powered design tools like Figma's Make AI, variables, and tokens. You'll be working in a fast-moving environment with many parts of the app not yet fully captured or documented, so you should be comfortable with ambiguity and skilled at creating structure from complexity. This is a hands-on systems-building role, ideal for someone who has successfully built a design system from scratch (0→1) and can bring clarity, cohesion, and scalability to a rapidly evolving product. What will you do? Audit existing design assets and component usage to identify gaps and redundancies. Build a unified, scalable Figma design system, with tokens, variables, and AI-ready structure for future automation. Define foundational elements, typography, color, spacing, iconography, accessibility, with documentation for consistent use. Prepare the system for localization and internationalization, ensuring components adapt seamlessly to new markets. Introduce processes and frameworks that keep the design system aligned as the product evolves quickly. Create and maintain a comprehensive product blueprint capturing key user flows (onboarding, payments, navigation, etc.). Bring together fragmented files and flows into a single source of truth, establishing a full picture of the current experience. Partner with cross-functional stakeholders to identify missing areas and progressively document them. Partner with engineers to ensure system components map cleanly to code (e.g., React libraries or design tokens). Work closely with designers to drive adoption and streamline workflows. Provide clear documentation, usage guidelines, and best practices to enable system scalability. Structure the design system for AI-enhanced workflows (e.g., Figma Make AI, generative component creation, and tokenized design). Identify opportunities for automation and AI integration within design ops, documentation, and localization workflows. What will you NOT do? You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success. You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do. You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here! You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really. Can I work remotely? Yes. We operate in Pacific Time and candidates in any time zone are welcome to apply. Requirements 3-6 years in Product or UX/UI design, with direct experience building or maintaining a design system from zero (0→1). Comfortable navigating fast-moving teams and incomplete product documentation, you bring order and clarity to evolving systems. Skilled in componentization, design tokens, auto-layout, and variables within Figma. Comfortable partnering with front-end engineers to ensure design-dev alignment. Experienced in creating structured documentation and scalable guidelines. Curious and proactive about AI integration in design tools and workflows (Figma Make AI, design tokens, automation). Familiar with building systems that support multiple languages and regions. Benefits The chance to build something that changes lives - and that people love Free BetterHelp accounts for all team members An awesome community of co-workers The is a remote contract position with an hourly range of $95 - $105/hr. At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.
    $95-105 hourly Auto-Apply 9d ago
  • Psychiatrist - (Remote)

    Betterhelp 3.5company rating

    Remote Betterhelp job

    UpLift - Redefining Access to Mental Healthcare At UpLift, we believe mental health is just as important as physical health - and we're rethinking the mental healthcare model. UpLift is a multi-sided marketplace, applying technology to empower patients to find Therapists and Psychiatric providers covered by their insurance plan. While 1 in 5 Americans struggle with mental health issues, only 40% of this group received care in the last year. At the same time, only 30% of therapists accept insurance. UpLift acts as the bridge between patient, provider, and insurer - empowering patients to find the best care for their needs at a price they can afford. Why Join UpLift Competitive pay: Earn between $100-$140 per hour, with access to administrative support and a flexible schedule. Expand access to care: Provide psychiatric services to individuals who otherwise may not have access to mental healthcare. Collaborative model: Work hand-in-hand with UpLift's network of licensed therapists to deliver world-class, evidence-based care. All-in-one virtual platform: Focus on your patients - UpLift handles credentialing, enrollment, and platform operations. Work from anywhere: This role is 100% remote, with care delivered via UpLift's purpose-built telemedicine platform. Flexible commitment: Part-time, 1099 contract position What You'll Do Conduct video consultations and message with patients via telemedicine. Assess, screen, diagnose, and prescribe medication as clinically appropriate. Coordinate treatment planning and care delivery with UpLift's network of therapists. Provide empathetic, high-quality care and uphold UpLift's clinical and service standards. Share product and workflow feedback with UpLift's engineering and operations teams to help improve care delivery. Who We're Looking For At least one year of experience as a certified Psychiatric Mental Health Nurse Practitioner (PMHNP) or licensed Psychiatrist. Active medical license in Virginia, in good standing. Comfortable prescribing medication when clinically appropriate and permitted by state law. Skilled at using online tools and technology to deliver virtual care. Previous telemedicine experience is a plus. Multiple state licenses and fluency in additional languages are strong advantages. Important to Know This is a part-time, contract (1099) position - not a salaried employee role. UpLift will credential and enroll you with multiple health plans to expand access to insured patients. All care is delivered remotely through UpLift's telehealth platform. All clinical decisions are made independently by licensed providers in accordance with state telehealth laws and professional standards. License/Certification: Medical License (Preferred) PMHNP Location: Virginia (Required) Work Location: Remote
    $100-140 hourly Auto-Apply 8d ago
  • Product Analyst

    Betterhelp 3.5company rating

    Remote Betterhelp job

    Who are we and why should you join us? BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world's largest online therapy service, providing affordable and convenient therapy in across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we're not stopping there - as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution. As a Product Analyst at BetterHelp, you'll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team's well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you'll carve your own path, make an immediate impact, and be challenged every day - with a supportive community behind you the whole way. What are we looking for? We're looking for a highly motivated and analytical individual who loves leading with data and insights. You thrive in a fast-paced and collaborative environment, where you can leverage your strong communication skills to effectively drive alignment across product leadership and support the key initiatives and questions from the team. We're looking for a collaborative partner who is interested in helping support business cases, contribute to critical projects, and be proactive in sharing their findings. You are a strategic thinker who can anticipate future business needs and proactively scope solutions, with a natural curiosity to explore complex problems. What will you do? Lead high-impact analytics initiatives with the product team to inform data-driven product initiatives. Execute in-depth analysis of user behavior to identify growth opportunities and inform product optimization strategies. Influence direction through actionable insights and recommendations to key stakeholders based on statistical analysis and data interpretation. Develop and maintain advanced dashboards, reports, and visualizations to track and communicate critical key performance indicators (KPIs) and performance metrics. Work closely with engineering teams to ensure accurate data collection and instrumentation, providing guidance on tracking implementation and data integrity. Collaborate with the data engineering and data science teams to refine and enhance data infrastructure and architecture to support advanced analytics and reporting capabilities. Become an expert on BetterHelp data, product experience, and regulatory requirements Build a unified understanding of how our data, customer experiences, and goals align What will you NOT do? You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success. You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do. You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here! You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really. Can I work remotely? Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel. Requirements 3+ years of experience in product analytics as a product analyst, preferably in a high-velocity consumer facing product A track record of delivering impactful insights and driving growth. Expert experience with funnel analysis, cohort & segmentation analysis, and other analytics techniques. Strong proficiency in data visualization tools such as Looker, to create compelling dashboards and reports. Familiarity with analytics platforms such as Amplitude and mixpanel. Expert proficiency in SQL for data extraction and manipulation as well as expertise in programming languages such as Python or R. Strong data communication skills, including visualization, technical writing, and business writing. Self-motivated, proactive, and able to work effectively both independently and collaboratively in a dynamic, fast-paced environment. Excellent stakeholder influence, communication and presentation skills, with the ability to convey complex findings and insights to non-technical stakeholders in a clear and actionable manner. Bachelor's degree in a quantitative field such as Statistics, Mathematics, Computer Science, Economics, or a related discipline. A Master's degree is a plus. Benefits Remote work with regular in-person bonding experiences sponsored by the company Competitive compensation Holistic perks program (including free therapy, employee wellness, and more) Excellent health, dental, and vision coverage 401k benefits with employer matching contribution The chance to build something that changes lives - and that people love Any piece of hardware or software that will make you happy and productive An awesome community of co-workers The base salary range for this position is $105,000 - $135,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2025. Total compensation is based on several factors - including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions. At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.
    $105k-135k yearly Auto-Apply 9d ago
  • Business Analyst

    Betterhelp 3.5company rating

    Remote Betterhelp job

    Who are we and why should you join us? BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world's largest online therapy service, providing affordable and convenient therapy in across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we're not stopping there - as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution. As a Business Analyst at BetterHelp, you'll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team's well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you'll carve your own path, make an immediate impact, and be challenged every day - with a supportive community behind you the whole way. What are we looking for? We are seeking an experienced and highly analytical Business Analyst to support data-driven decision-making and deliver strategic insights across the organization. This role includes owning and maintaining rolling forecasts that drive revenue projections and business planning, with high visibility across the CFO organization and other senior leadership. The ideal candidate will have experience in analytics, business intelligence, or strategy roles within direct-to-consumer (D2C) or tech-enabled companies, or consulting. We're looking for someone with a strong passion for turning data into compelling narratives and a demonstrated ability to influence outcomes through cross-functional collaboration. What will you do? Own and Evolve Forecasting Models: Take full ownership of our dynamic financial forecasting model - providing weekly updates, driving continuous improvements, and leading in-depth analysis to surface actionable insights. Enhance Forecast Accuracy: Work closely with Data Science to integrate new metrics and refine underlying models, making our forecasts smarter and more responsive. Enable Data-Driven Decision Making: Support financial reporting needs by building and maintaining dashboards in Looker, enabling faster and better decision-making across teams. Monitor Strategic Metrics: Partner on insurance-related metric tracking and dive deep into performance trends that shape our strategic direction. Business Strategy Partnership: Collaborate with senior leadership and business decision makers to support the company's strategic roadmap, quantifying and accelerating impact on growth, efficiency, and profitability. Cross-Functional Collaboration: Act as a strategic thought partner to business stakeholders by transforming complex data into clear, compelling recommendations that drive high-impact decisions. What will you NOT do? You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success. You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do. You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here! You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really. Can I work remotely? Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel. Requirements 3+ years of experience in strategy, analytics, business intelligence, or insights roles, preferably within D2C or fast-paced, high-growth tech environments or in consulting. Education: Bachelor's degree in Business, Economics, Engineering, Computer Science, or a related field. Master's degree is a plus. Technical skills: Expert SQL skills, preferably proficient in at least one additional language (e.g., Python, R) and with one or more BI tool (e.g., Looker, Tableau); advanced Excel or Google Sheets capabilities; strong presentation skills in PowerPoint or Google Slides Big Data Fluency: Comfortable working with large, complex datasets and leveraging big data technologies or platforms to derive insights at scale. Business Acumen: Demonstrated ability to link analytics to business outcomes, influence company performance, and support strategic decisions with data. Communication: Exceptional storytelling and communication skills, with the ability to translate data into actionable insights for senior and cross-functional audiences. Bias for Action: Thrives in a fast-paced, evolving environment. Strong prioritization skills and a pragmatic approach to problem-solving and execution. Benefits Remote work with regular in-person bonding experiences sponsored by the company Competitive compensation Holistic perks program (including free therapy, employee wellness, and more) Excellent health, dental, and vision coverage 401k benefits with employer matching contribution The chance to build something that changes lives - and that people love Any piece of hardware or software that will make you happy and productive An awesome community of co-workers The base salary range for this position is $110,000 - $140,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2025. Total compensation is based on several factors - including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions. At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.
    $110k-140k yearly Auto-Apply 9d ago
  • Manager, Business Analysis and Insights

    Betterhelp 3.5company rating

    Remote Betterhelp job

    Who are we and why should you join us? BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world's largest online therapy service, providing affordable and convenient therapy in across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we're not stopping there - as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution. As a Manager, Business Analysis and Insights at BetterHelp, you'll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team's well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you'll carve your own path, make an immediate impact, and be challenged every day - with a supportive community behind you the whole way. What are we looking for? We are seeking an experienced and highly analytical Manager, Business Analysis and Insights to shape and support data-driven decision-making and deliver strategic insights across the organization. Being an integral part of the CFO organization, this role offers a unique opportunity to influence outcomes at the intersection of data analytics, strategy, and financial performance optimization. The ideal candidate will bring 5-8 years of experience in analytics, business intelligence, or strategy roles within direct-to-consumer (D2C) or tech-enabled companies, or consulting. We're looking for someone with a strong passion for turning data into compelling narratives and a demonstrated ability to influence outcomes through cross-functional collaboration. What will you do? Advanced Analytics and Insights: Perform in-depth analytical deep-dives to uncover actionable insights on marketplace dynamics, user behavior, and conversion levers, enabling smarter and more informed decision-making. Business Strategy: Partner with the CFO and business decision makers to shape and operationalize the company's strategic roadmap, quantifying and accelerating impact on growth, efficiency, and profitability. Performance Monitoring and Data Strategy Development: Work closely with Data Science, Product, Marketing, and Operations teams to design KPI frameworks, performance dashboards, and implement our business intelligence roadmap aligned with enterprise priorities. Cross-Functional Collaboration: Act as a strategic thought partner to business stakeholders by transforming complex data into clear, compelling recommendations that drive high-impact decisions. What will you NOT do? You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success. You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do. You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here! You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really. Can I work remotely? Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel. Requirements Experience: 5-8 years in strategy, analytics, business intelligence, or insights roles, preferably within D2C or fast-paced, high-growth tech environments or in consulting. Education: Bachelor's degree in Business, Economics, Engineering, Computer Science, or a related field. Master's degree a plus. Technical skills: Expert SQL skills, preferably proficient in at least one additional language (e.g., Python, R) and with one or more BI tool (e.g., Looker, Tableau); advanced Excel or Google Sheets capabilities; strong presentation skills in PowerPoint or Google Slides Big Data Fluency: Comfortable working with large, complex datasets and leveraging big data technologies or platforms to derive insights at scale. Business Acumen: Demonstrated ability to link analytics to business outcomes, influence company performance, and support strategic decisions with data. Communication: Exceptional storytelling and communication skills, with the ability to translate data into actionable insights for senior and cross-functional audiences. Bias for Action: Thrives in a fast-paced, evolving environment. Strong prioritization skills and a pragmatic approach to problem-solving and execution. Benefits Remote work with regular in-person bonding experiences sponsored by the company Competitive compensation Holistic perks program (including free therapy, employee wellness, and more) Excellent health, dental, and vision coverage 401k benefits with employer matching contribution The chance to build something that changes lives - and that people love Any piece of hardware or software that will make you happy and productive An awesome community of co-workers The base salary range for this position is $130,000 - $190,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2025. Total compensation is based on several factors - including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions. At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.
    $130k-190k yearly Auto-Apply 9d ago
  • Staff ML/AI Platform Engineer

    Betterhelp 3.5company rating

    Remote Betterhelp job

    Who are we and why should you join us? BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world's largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we're not stopping there - as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution. As a Staff ML/AI Platform Engineer at BetterHelp, you'll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team's well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you'll carve your own path, make an immediate impact, and be challenged every day - with a supportive community behind you the whole way. What are we looking for? BetterHelp is looking for a Staff ML/AI Platform Engineer to join its data team. BetterHelp intends to work on a series of interesting AI driven projects. The ideal candidate should have a combination of experience in platform engineering, machine learning, and software engineering. As a Staff ML/AI Platform Engineer on the team, you will be responsible for doing platform work to help productionizing and scale AI/ML products. You will also assist ML Engineers and Data Scientists in deploying their code into production. You will have a pivotal role in our organization and you will work closely with DevOps Engineering, Software Engineers, and Data Engineers. This is an exceptional opportunity for those who want to lead machine learning efforts and make an impact while working in one of the fastest growing businesses in the bay area. This role will work closely with the Sr. Director of ML/Data Engineering and will have an important role in setting up the direction of the machine learning efforts, hiring successful talent, and mentoring junior data scientists and engineers. What will you do? Design, prototype and productionize scalable AI/machine learning models Play a critical in setting up the best practices in machine learning, setting direction of the machine learning platform Develop frameworks, pipelines, libraries, utilities and tools that process massive data for ML tasks Partner with ML engineers and data scientists to troubleshoot and optimize complex ML pipelines Work with product managers and business partners to gather requirements for machine learning models Build model deployment platform that can simplify implementing new models Build end-to-end reusable pipelines from data acquisition to model output delivery Mentor and guide junior data scientists to deploy their models into production Design & Build ML (engineering) solutions that unlock new ML modeling capabilities for BetterHelp What will you NOT do? You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success. You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do. You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here! You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really. Can I work remotely? Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel. Requirements 3+ years of experience in machine learning platform systems Experience with autoscaling, and autoscaling such as load balancing Solid understanding of distributed computing and proven experience with them Superb written and oral communication skills Experience integrating ai/machine learning models in production Strong background in shell or bash scripting Experience building CICD pipelines Experience with infrastructure as service tools such as terrafrom, cloud formation Experience working with AWS Lambda, ECS, ECR, Sagemaker or other cloud based platforms Prior experience in production deployments on AWS Lambda, Fargate, EMR, or Airflow Experience with development environment and deployments using Docker Strong knowledge of computer science fundamentals, including object oriented programming, data structures, and algorithms Experience in writing data pipeline and machine learning libraries and utilities Willingness to learn new technologies Willingness to mentor junior ml engineers and data scientists Comfortable in a high-growth, fast-paced and agile environment Bonus (Great to have, but not required) Experience with building and training machine learning models Experience hosting open source AI models and LLMs Experience working and productioning feature stores Experience with Data stores such as S3, Snowflake, and DynamoDB Benefits Remote work with regular in-person bonding experiences sponsored by the company Competitive compensation Holistic perks program (including free therapy, employee wellness, and more) Excellent health, dental, and vision coverage 401k benefits with employer matching contribution The chance to build something that changes lives - and that people love Any piece of hardware or software that will make you happy and productive An awesome community of co-workers The base salary range for this position is $200,000 - $245,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2025. Total compensation is based on several factors - including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions. At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.
    $200k-245k yearly Auto-Apply 9d ago
  • Licensed Mental Health Therapist - Remote

    Betterhelp 3.5company rating

    Betterhelp job in New York, NY or remote

    Job Description Private practice with no doors and no overhead. BetterHelp is one of the world's largest online therapy platforms for mental health professionals who want to focus on client care - not admin or overhead. You provide the expertise. We handle the rest. Why Join BetterHelp Up to $3,000 in bonuses* for completing early engagement and session milestones. Competitive hourly compensation with an estimated range between $43 to $59 per hour for live sessions** (therapists can now earn up to 33% more per session for insurance clients ). $650 Health Benefit Stipend: Eligibility for the Health Benefit Stipend requires a continuous commitment of 30 hours a week No insurance headaches. No clawbacks. No payment delays. We handle everything - you get paid weekly for every session. Grow Your Caseloads: 70% of clients use insurance, helping you build and sustain a strong caseload. Additional Benefits Work from the comfort of home (fully remote) Flexible schedule - you set your own hours. Free access to 390+ CEU courses Free BetterHelp membership for self-care Insurance + cash-pay clients available (earn up to 33% more per session for insurance clients ) Additional bonuses & incentives for high performers Zero overhead: No fees are collected from the therapist, ever. Autonomy over clinical decisions Access and connect with our community of over 30,000 therapists *To qualify for a $1,000 first client bonus, therapists must engage with their first insurance client within 30 days of starting their application and be licensed in AR, DC, FL, IN, MD, NY, PA, TX, or VA. Therapists licensed in DC, MD, NY, and VA can also qualify for a $2,000 engagement bonus once they complete 40 hours of billable live sessions with insurance clients within 30 days of offer enrollment. This opportunity is an independent contractor role, not an employee position. Terms and conditions apply. **Actual earnings may vary based on caseload, hours worked, and the number of completed sessions. We're Looking For LCSW, LPC, LMFT, LMHC, Licensed Professional Counselor, or Psychologist / PsyD Experienced Mental Health Therapist or Counselor with a passion for helping adults, couples, or teens. Requirements: 3+ years of mental health counseling experience Master's or Doctorate in Counseling, Psychology, Social Work, or Marriage & Family Therapy Fully independent license (LCSW, LPC, LMFT, LMHC, etc.) and can provide therapy without supervision. U.S. residency, private workspace, reliable internet, and liability insurance A private and professional environment for conducting sessions. Excellent written communication. Must have professional liability insurance. Reliable Internet connection. Currently residing in the US. NOTE: Unfortunately, if you are an intern or if you require supervision to provide therapy services, you cannot be a provider on BetterHelp at this time. Also, we are unable to accept substance abuse counselors, school counselors, registered nurses, career counselors, Christian counselors, and business coaches (unless they have an additional license as a mental health counselor). Experience counseling adults, couples, and/or teens.
    $43-59 hourly 18d ago
  • Psychologist - Remote

    Betterhelp 3.5company rating

    Betterhelp job in New York, NY or remote

    Benefits We Offer $500 first client bonus* for therapists that engage with their first client within 14 days of beginning their application. Free access to 390+ CEU courses Competitive Compensation with an estimated annual earnings range of $52,000 to $81,900 that is paid hourly for someone who works 25-35 hours on the platform each week for the full year. $650 Health Insurance Stipend: Eligibility for the Health Insurance Stipend requires a continuous commitment of 30 hours a week. Additional Benefits Work from the comfort of home (fully remote) Complete control over your schedule Free BetterHelp Membership Compensation paid weekly No insurance paneling and zero fees Additional bonuses & incentives for high performers *$500 first client bonus is only available to therapists licensed in the state of Maryland, New York, North Dakota, or Washington. ----------------------------------------------------------------------------- Qualifications Years of Experience: 3+ years (Required) Education: Master's (Required) Licenses We Accept: Full Independent Clinical: LCSW, LPCC, LMFT, Psychologist, PsyD, etc. ----------------------------------------------------------------------------- Private practice with no doors and no overhead. Join the world's largest online therapy platform. Put simply: You provide the clinical expertise, we take care of everything else. And we mean everything else. What we offer: Consistent referrals: Full clinical caseload can be established within the first 30 days. Zero overhead: No fees are collected from the therapist, ever. Flexible schedule: You are always in control of your schedule and appointment times. Engaged clients: You are connected with clients who fit your specific areas of expertise. Then, BetterHelp provides clients with a wide variety of ways to connect with you so that they can best start their therapeutic journey: from scheduled live sessions, to shared journal entries, to audio and video messages, to clinical worksheets, to formal goal setting and tracking, and more. Autonomy over clinical decisions: You are the licensed and trained clinician. BetterHelp will defer to your clinical judgment and expertise about the most effective and clinically appropriate approach for each client. Resources to keep you connected: BetterHelp has a strong and accessible peer community of over 34,000 therapists, available to you directly through the platform. Resources to support you: Therapists on the BetterHelp platform receive a free BetterHelp account - so you can dedicate time to your own self-care! Who Should Apply: Mental health therapists looking for an easy, all-in-one technology platform for telehealth. Therapists who want to focus 100% on clinical work - not on acquiring clients, billing, support, or operations. (We handle all of that!) Counselors who want a feature-rich platform that is constantly adding new clinical tools - not just video conferencing software. Mental health counselors who want the opportunity to work with specific populations or presenting concerns. Therapists & counselors who are obsessed with privacy and confidentiality, and want a state-of-the-art technology platform with secure, encrypted phone, video, and text-based communication. Requirements: Therapists must be fully licensed by a State Board to provide therapy independently and without supervision (e.g., LCSW, LPC, LMFT, PsyD or similar credentials). NOTE: Unfortunately, if you are an intern or if you require supervision to provide therapy services, you cannot be a provider on BetterHelp at this time. Also, we are unable to accept substance abuse counselors, school counselors, registered nurses, career counselors, Christian counselors, and business coaches (unless they have an additional license as a mental health counselor). Experience counseling adults, couples, and/or teens. A private and professional environment for conducting sessions. Excellent written communication. Must have professional liability insurance. Reliable Internet connection. Currently residing in the US.
    $52k-81.9k yearly Auto-Apply 60d+ ago
  • Data Scientist, Experimentation

    Betterhelp 3.5company rating

    Remote Betterhelp job

    Who are we and why should you join us? BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world's largest online therapy service, providing affordable and convenient therapy in across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we're not stopping there - as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution. As a Data Scientist at BetterHelp, you'll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team's well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you'll carve your own path, make an immediate impact, and be challenged every day - with a supportive community behind you the whole way. What are we looking for? BetterHelp is looking for a Data Scientist to help us scale and increase our impact. You will use data to drive insight into the product and business with a focus. The ideal candidate would have experience analyzing large and complex data sets related to web products. You'll be doing plenty of experiment design and post-hoc analysis to support product improvements and business decisions. What will you do? Get insight from an enormous amount of data, and take a proactive role partnering with the product team in finding and testing data-driven ideas for improving our products. Collaborate with the product team and development team to design effective, statistically rigorous experiments, including simple A/B tests as well as more advanced experiment designs that account for complexities such as network effects. Monitor and analyze several product tests with statistical rigor, present the data and insights to the team, and drive product decisions. Look at complex problems and come up with testable models and algorithms that have measurable business impact. Enjoy great teamwork, have lots of fun, and take pride in building a world-class product that makes a difference in people's lives. What will you NOT do? You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success. You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do. You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here! You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really. Can I work remotely? Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel. Requirements 1+ years of experience in a data science role or relevant internships, ideally applying analytical skills to real-world problems Degree in a quantitative discipline such as Statistics, Math, Economics, or Operations Research Familiarity with analyzing A/B tests or similar experiments through coursework or projects Proficiency in SQL Hands-on experience with data analysis, experiment design, and statistical methods through work, internships, or academic projects Strong grasp of statistical concepts, especially around hypothesis testing and experiment design Clear and thoughtful communicator, with a desire to keep improving how complex ideas are shared across different audiences Benefits Remote work with regular in-person bonding experiences sponsored by the company Competitive compensation Holistic perks program (including free therapy, employee wellness, and more) Excellent health, dental, and vision coverage 401k benefits with employer matching contribution The chance to build something that changes lives - and that people love Any piece of hardware or software that will make you happy and productive An awesome community of co-workers The base salary range for this position is $115,000 - $145,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2025. Total compensation is based on several factors - including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions. At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.
    $115k-145k yearly Auto-Apply 9d ago
  • Provider Acquisition Specialist

    Betterhelp 3.5company rating

    Remote Betterhelp job

    Who are we and why should you join us? BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world's largest online therapy service, providing affordable and convenient therapy in across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we're not stopping there - as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution. As a Provider Acquisition Specialist, Psychiatry at BetterHelp, you'll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team's well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you'll carve your own path, make an immediate impact, and be challenged every day - with a supportive community behind you the whole way. What are we looking for? As one of the our Provider Acquisition Specialists, you'll be critical in developing and executing our growth playbook in effort to rapidly grow our network of therapists. You will be a growth operator in a highly entrepreneurial environment, helping to develop and execute the full sales funnel - from lead generation to first contact to therapist contracting. This role reports into the Senior Manager of Provider Growth. You will help build the supply side of our company's mental health marketplace and will often be the first impression with a prospective therapist partner. This will include selling our vision and articulating the value we provide to each therapist. Through these interactions, you'll gather critical insights for other stakeholders across the business and will need to work cross-functionally with product, engineering, design, and operations to translate those insights into meaningful improvements to our product. What will you do? Help develop and execute the therapist growth playbook Generate leads, contact therapists and drive therapist contracting Identify, experiment, prioritize, and protocolize new growth tactics, messaging, and channels, leading to long term scale Run omnichannel growth tactics and evaluate results through standard reporting mechanism; communicate results cross-functionally within the organization Select, negotiate and setup key vendor relationships, as necessary Partner with technology teams and other operations teams to translate sales insights into business improvements What will you NOT do? You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success. You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do. You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here! You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really. Can I work remotely? Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel. Requirements Minimum of 2+ years experience in consultative sales or quota carrying growth roles in an early-stage technology, healthcare or similar environment Experience selling to providers (doctors, nurses, therapists, specialists) preferred Strong communication & presentation skills with the ability to convert datasets into digestible insights and actionable decisions Deeply analytical; SQL or comparable capabilities preferred Willingness to find new and creative tactics on how to generate leads to drive conversion, constantly iterating based on outcomes Benefits Remote work with regular in-person bonding experiences sponsored by the company Competitive compensation Holistic perks program (including free therapy, employee wellness, and more) Excellent health, dental, and vision coverage 401k benefits with employer matching contribution The chance to build something that changes lives - and that people love Any piece of hardware or software that will make you happy and productive An awesome community of co-workers The base salary range for this position is $50,000-$65,000. In addition to the base salary, this position has a commission component and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2025. Total compensation is based on several factors - including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions. At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.
    $50k-65k yearly Auto-Apply 9d ago
  • Audio Partnerships Manager

    Betterhelp 3.5company rating

    Remote Betterhelp job

    Who are we and why should you join us? BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world's largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we're not stopping there - as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution. As the Audio Partnerships Manager - Int'l English-Speaking Markets at BetterHelp, you'll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We seriously invest in our team's well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you'll carve your own path, make an immediate impact, and be challenged every day - with a supportive community behind you the whole way. What are we looking for? BetterHelp is the largest Podcast advertiser in the world, and we're looking to expand our audio in Radio & Digital Radio, as well. We're looking for someone to help us continue & scale our podcast, radio and digital radio advertising strategies in our non-US, English-speaking markets (UK, CA, IE, and AUNZ). You are data-driven first. You are deeply knowledgeable in how the industry operates. You are familiar with all the tracking ins and outs and managing these channels. You come from a performance and direct response background with an eye for brand and understanding how to craft messaging to our audience. You are organized and manage hundreds of shows from a performance and operational standpoint. What will you do? Report to the Senior Director of Growth Marketing to help manage planning, deploying, maintaining, monitoring, analyzing, optimizing and expanding our podcast, radio and digital radio advertising in our non-US/ESG markets in order to scale the business. Work alongside a great audio team comprising an ad ops specialist, a US Strategist, and an EU Strategist. (You will be the English-Speaking Int'l Specialist.) Grow Betterhelp's key metrics (members, ROAS, ROI, brand awareness, affinity, etc…) by exploring and testing new networks, shows and audio advertising. Build new media plans comprising podcast, radio and digital radio in each market, and seeing the campaigns through to execution, measurement and optimization. Manage our roster of existing audio partnerships across Podcast, Radio & Streaming. Continually strive for higher volume and better margins with ongoing optimization Maintain weekly show reporting and improve upon reporting processes for better campaign management Work with the Ad Ops Specialist to maintain QA solutions for campaigns for creative, compliance & performance Assist our Ad Ops Specialist in data entry and campaign management ranging from keeping track of IOs to billing Maintain and further develop our agency and network relationships Work with AP to get invoices paid on time Enjoy great teamwork, have lots of fun, and take pride in building a world-class business that makes a difference in people's lives Bring the big ideas What will you NOT do? You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success. You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do. You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here! You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really. Can I work remotely? BetterHelp is based in California but we're a fully remote team. For those in the UK or EU, you'll work your local hours but ask that a portion of your working hours overlap with our US team to ensure effective collaboration. Employees may also be asked to visit our San Jose, CA office (up to three times per year) to build strong team connections and experience our culture. Travel expenses will be covered, and reasonable accommodations will be made for those with unique travel challenges. Requirements 3-5 years managing audio (podcast, radio & digital radio) campaigns - media buying and planning, creative, execution, performance & optimization Have deep knowledge of non-US podcast, radio and digital radio landscapes, including publishers, agencies, shows, and opportunities. Specifically UK, CA, AUNZ and IE. Analytical mindset with the ability to evaluate performance based on data Tech savvy Excellent communication (oral and written), attention to detail, time management and organizational skills Positive outlook and ability to work as a team Bonus (nice to have): Direct-To-Consumer Marketing experience Experience in copywriting for audio Experience using podcast industry tools like: Magellan, Podsights, and more. Benefits Free BetterHelp accounts for all team members An awesome community of co-workers The chance to build something that changes lives - and that people love The base salary range for this position is $120,000 - $150,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2025. Total compensation is based on several factors - including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions. At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.
    $120k-150k yearly Auto-Apply 1d ago
  • Senior Mixed-Methods User Researcher

    Betterhelp 3.5company rating

    Remote Betterhelp job

    Who are we and why should you join us? BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world's largest online therapy service, providing affordable and convenient therapy in across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we're not stopping there - as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution. As a Senior Mixed-Methods User Researcher at BetterHelp, you'll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team's well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you'll carve your own path, make an immediate impact, and be challenged every day - with a supportive community behind you the whole way. What are we looking for? We're seeking a Senior Mixed-Methods User Experience Researcher to deepen our understanding of both clients and therapists, and to scale a research practice that drives smarter, evidence-based decisions across Product, Design, Marketing, and Data. As BetterHelp's first dedicated UX Researcher, you'll lay the foundation for an in-house research discipline that shapes strategy, informs design, and amplifies user impact. You will also lead the cultural shift toward making research a core part of our decision-making process. Reporting to the Director of Product Design, you'll combine hands-on research execution with strategic leadership to build scalable processes, connect insights across product areas, and create a living research repository that reflects the evolving needs of our users. You'll collaborate closely with Design, Product Management, Marketing, and Data Science to embed research into the product development lifecycle. BetterHelp has a strong culture of experimentation and A/B testing, and you'll play a key role in bridging qualitative insights with quantitative testing to guide decisions, validate hypotheses, and champion user-centric innovation. What will you do? Build and scale a foundational research practice, including processes, standards, templates, and intake frameworks. Lead high-impact mixed-methods research across the product lifecycle, from discovery to post-launch. Translate qualitative and quantitative insights into clear, actionable recommendations for Product, Design, Marketing, and Data teams. Create and maintain a centralized research repository to consolidate and organize insights across the company. Partner closely with PMs, Designers, Engineers, and Marketers to validate concepts, guide roadmap decisions, and support brand and perception studies. Collaborate with the Data and Experimentation teams to define success metrics, interpret A/B test results, and align evidence across methods. Conduct ongoing longitudinal research to deepen understanding of client and therapist needs and expand persona and segmentation frameworks. Champion research adoption by delivering narrative-driven insights, leading workshops, and measuring the impact of research on product and marketing decisions. What will you NOT do? You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success. You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do. You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here! You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really. Can I work remotely? Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel. Requirements 5+ years of user research experience in consumer-facing digital products (preferably health tech, mental health, or wellness). Proficiency in both qualitative methods (e.g., interviews, usability, diary studies, concept testing) and quantitative techniques (e.g., survey design, data analysis, statistical analysis techniques such as regression, ANOVA, and T-tests, with experience using tools like R, STATA, SPSS, or equivalent). Proven ability to plan, execute, and communicate complex research that influences strategy. Experience building or scaling research operations, documentation, or repositories. Excellent communication, synthesis, and presentation skills with experience influencing cross-functional partners. Familiarity with ethical research standards, human-centered design, and regulatory considerations in healthcare contexts. Background in both product and marketing research, with experience integrating qualitative and behavioral data. Strong data fluency and experience collaborating with data science or experimentation teams to interpret A/B test results. Proven ability to introduce and scale research practices within organizations where research is an emerging discipline. Benefits Remote work with regular in-person bonding experiences sponsored by the company Competitive compensation Holistic perks program (including free therapy, employee wellness, and more) Excellent health, dental, and vision coverage 401k benefits with employer matching contribution The chance to build something that changes lives - and that people love Any piece of hardware or software that will make you happy and productive An awesome community of co-workers The base salary range for this position is $130,000 - $180,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2025. Total compensation is based on several factors - including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions. At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.
    $35k-51k yearly est. Auto-Apply 9d ago
  • Licensed Professional Clinical Counselor (LPCC) - Remote

    Betterhelp 3.5company rating

    Betterhelp job in Los Angeles, CA or remote

    Job Description Benefits We Offer $2,000 first month bonus* for therapists who work 40 hours in their first 30 days on the platform. $1,000 first client bonus** for therapists that engage with their first client within 14 days of beginning their application. Competitive Compensation with an estimated annual earnings range of $78,000 to $114,400 that is paid hourly for someone who works 30-40 hours on the platform each week for the full year. $650 Health Insurance Stipend: Eligibility for the Health Insurance Stipend requires a continuous commitment of 30 hours a week. Additional Benefits Work from the comfort of home (fully remote) Complete control over your schedule Free access to 390+ CEU courses Free BetterHelp Membership Compensation paid weekly No insurance paneling and zero fees Additional bonuses & incentives for high performers *To qualify for the $2,000 first month bonus, therapists must work 40 hours in their first 30 days at BetterHelp and be licensed in CA. **$1,000 first client bonus is only available to therapists licensed in the state of California. ----------------------------------------------------------------------------- Qualifications Years of Experience: 3+ years (Required) Education: Master's (Required) Licenses We Accept: Full Independent Clinical: LCSW, LPCC, LMFT, Psychologist, PsyD, etc. ----------------------------------------------------------------------------- Private practice with no doors and no overhead. Join the world's largest online therapy platform. Put simply: You provide the clinical expertise, we take care of everything else. And we mean everything else. What we offer: Consistent referrals: Full clinical caseload can be established within the first 30 days. Zero overhead: No fees are collected from the therapist, ever. Flexible schedule: You are always in control of your schedule and appointment times. Engaged clients: You are connected with clients who fit your specific areas of expertise. Then, BetterHelp provides clients with a wide variety of ways to connect with you so that they can best start their therapeutic journey: from scheduled live sessions, to shared journal entries, to audio and video messages, to clinical worksheets, to formal goal setting and tracking, and more. Autonomy over clinical decisions: You are the licensed and trained clinician. BetterHelp will defer to your clinical judgment and expertise about the most effective and clinically appropriate approach for each client. Resources to keep you connected: BetterHelp has a strong and accessible peer community of over 34,000 therapists, available to you directly through the platform. Resources to support you: Therapists on the BetterHelp platform receive a free BetterHelp account - so you can dedicate time to your own self-care! Who Should Apply: Mental health therapists looking for an easy, all-in-one technology platform for telehealth. Therapists who want to focus 100% on clinical work - not on acquiring clients, billing, support, or operations. (We handle all of that!) Counselors who want a feature-rich platform that is constantly adding new clinical tools - not just video conferencing software. Mental health counselors who want the opportunity to work with specific populations or presenting concerns. Therapists & counselors who are obsessed with privacy and confidentiality, and want a state-of-the-art technology platform with secure, encrypted phone, video, and text-based communication. Requirements: Therapists must be fully licensed by a State Board to provide therapy independently and without supervision (e.g., LCSW, LPC, LMFT, PsyD or similar credentials). NOTE: Unfortunately, if you are an intern or if you require supervision to provide therapy services, you cannot be a provider on BetterHelp at this time. Also, we are unable to accept substance abuse counselors, school counselors, registered nurses, career counselors, Christian counselors, and business coaches (unless they have an additional license as a mental health counselor). Experience counseling adults, couples, and/or teens. A private and professional environment for conducting sessions. Excellent written communication. Must have professional liability insurance. Reliable Internet connection. Currently residing in the US.
    $78k-114.4k yearly 28d ago
  • Administrative Assistant

    Betterhelp 3.5company rating

    Betterhelp job in Mountain View, CA

    Better Help in Mountain View, CA is looking for one administrative assistant to join our team. We are located on 990 Villa St. Our ideal candidate is attentive, punctual, and reliable. We are looking for a master multi-tasker with excellent communication skills and an upbeat attitude. Candidates should be able to assist management and all visitors to the company by handling office tasks, providing polite and professional assistance via phone, mail, and e-mail, making reservations or travel arrangements, and generally being a helpful and positive presence in the workplace. To be successful as an administrative assistant, candidates should be professional, polite, and attentive while also being accurate. They should always be prepared and responsive, willing to meet each challenge directly. Administrative assistants must be comfortable with computers, general office tasks, and excel at both verbal and written communication. Most importantly, administrative assistants should have a genuine desire to meet the needs of others. Responsibilities: Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies. Providing real-time scheduling support by booking appointments and preventing conflicts. Making travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations. Screening phone calls and routing callers to the appropriate party. Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research. Greet and assist visitors. Maintain polite and professional communication via phone, e-mail, and mail. Anticipate the needs of others in order to ensure their seamless and positive experience. Requirements: Associate's Degree in a related field. Prior administrative experience. Excellent computer skills, especially typing. Attention to detail. Multilingual may be preferred or required. Desire to be proactive and create a positive experience for others. Benefits: • Competitive hourly wage or salary. • Health, dental, and vision insurance. • Paid time off (PTO) and holidays. • 401(k) retirement plan with company match. • Opportunities for overtime and bonuses. • Uniforms and safety equipment provided. • Comprehensive training and career advancement opportunities. We are looking forward to receiving your application. Thank you.
    $36k-49k yearly est. 23d ago
  • Senior Full Stack Software Engineer, Clinical

    Betterhelp 3.5company rating

    Remote Betterhelp job

    Who are we and why should you join us? BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world's largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we're not stopping there - as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution. As a Senior Full Stack Software Engineer at BetterHelp, you'll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team's well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you'll carve your own path, make an immediate impact, and be challenged every day - with a supportive community behind you the whole way. What are we looking for? We're looking for a talented, motivated, smart individual with a passion for software engineering, a strong desire to learn and an interest in providing mentorship to junior level developers. This position is ideal for a seasoned software engineer who has worked on multiple challenging projects, someone who is not afraid to write code to scratch an itch. We love technology and so should you. What technologies will you work with? We use a combination of well established and more recent technologies, always innovating, always experimenting. We're open to new ideas and novel approaches! Our current tech stack is: Backend: Linux, nginx, MySQL, PHP and Redis Frontend: Twig (php templates), Bootstrap 3, Tailwind, jQuery, HTML5, CSS3/SASS and React What will you do? You will develop end to end. You own your features and see them through to production and beyond. You will develop best practices and write clean, secure, readable, scalable code. OOP where appropriate. You will collaborate with other team members, including engineers and cross-functional colleagues. You will integrate and build for external and internal API's. You will develop new products in PHP and alter existing PHP code to accommodate scale and integration with new technologies and APIs. You will write and optimize SQL queries and design schemas. You will create and code complex backend algorithms. You will profile and optimize new and legacy code. You will use CSS and Javascript to complete functionality of new products. You will be leveraging Bootstrap 3, jQuery HTML5, CSS3 and other open source technologies. You will always be thinking cross-device and cross-platform, mobile, tablet and desktop. You will ship often and fast. We keep an agile environment with continuous deployment. You will care and be involved in our product, mission, and success - way beyond checking off development tasks. You will enjoy great teamwork and lots of fun. What will you NOT do? You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success. You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do. You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here! You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really. Can I work remotely? Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel. Requirements Must be able to legally work in the US. Deep understanding of web development concepts and principles. Example of full-stack projects. At least one major demonstrable project with front-end code, back-end code and database . Ability to design, develop and launch a web application from start to finish. Ability to learn quickly and pick up new skills independently. Get-things-done attitude with eagerness to build something great. 5+ years of experience in web development (any stack), solving challenging problems and implementing new features from scratch. 3+ years of experience in SQL. Designing relational DB schemas, complex queries, etc. Familiar with web & SQL security best practices. Comfortable working outside the context of a framework. Frameworks can help you get some things done more quickly, but we find it helpful if candidates are comfortable working outside of a framework so they have a good understanding of what is going on behind the scenes first. Experience using git in a team environment. Ability to work in the US, to travel to our San Jose, California offices up to three times per year and to an additional company offsite. Bonus (Helpful, but not required) Work or internship experience in startups Experience with the LAMP/LEMP stack Benefits Remote work with regular in-person bonding experiences sponsored by the company Holistic perks program (including free therapy, employee wellness, and more) Excellent health, dental, and vision coverage 401k benefits with employer matching contribution The chance to build something that changes lives - and that people love Any piece of hardware or software that will make you happy and productive An awesome community of co-workers The base salary range for this position is $130,000 - $185,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2025. Total compensation is based on several factors - including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions. At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.
    $130k-185k yearly Auto-Apply 9d ago
  • Client Support Specialist

    Betterhelp 3.5company rating

    Betterhelp job in Mountain View, CA

    Better Help in Mountain View, CA is looking for one client support specialist to join our team. We are located on 990 Villa St. Our ideal candidate is attentive, ambitious, and reliable. We are looking for a dynamic client support specialist to join our company. In this role, you will be required to attend to all customer queries, comments, and requests via phone or email. You'll also be helping clients set up their products and walking them through its features. To ensure success as a client support specialist, you should be able to display exceptional client service skills and the ability to support customers with technical difficulties in a timely manner. Ultimately, a top-notch client support specialist should be a solution-driven individual who can explain complex product information in a helpful way. Responsibilities: Responding to customer queries, complaints, and requests via phone, email, or chat. Assisting customers with product setup and resolving any technical issues they might experience. Informing customers about specialized product functionalities and features. Following up with customers to ensure that reported technical difficulties have been resolved. Troubleshooting, analyzing, and reporting product errors, failures, or malfunctions to management. Keeping a detailed record of client data, including useful comments, as well as positive or negative feedback. Analyzing customer feedback and advising management on areas of improvement. Maintaining client accounts and updating billing information as needed. Requirements: A bachelor's degree in information technology, or a similar field. A minimum of two years' experience working as a client support specialist, or a similar role. Working knowledge of remote service tools and help desk software, such as ISL Online, SysAid, and freshservice. Excellent knowledge of customer relationship management best practices. Exceptional written and verbal communication skills. Solid analytical and problem-solving skills. Strong multitasking and organizational skills. Ability to work under pressure. We are looking forward to receiving your application. Thank you.
    $38k-53k yearly est. 60d+ ago
  • Associate Director of Insurance Operations

    Betterhelp 3.5company rating

    Remote Betterhelp job

    Who are we and why should you join us? BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world's largest online therapy service, providing affordable and convenient therapy in across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we're not stopping there - as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution. As the Senior Manager/Associate Director of Insurance Operations at BetterHelp, you'll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team's well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you'll carve your own path, make an immediate impact, and be challenged every day - with a supportive community behind you the whole way. What are we looking for? The Associate Director/Senior Manager of Insurance Operationss will lead and scale the company's provider credentialing operations to support rapid national growth across multiple payer networks and states. This team leader will oversee the end-to-end provider credentialing, enrollment and recredentialing process, ensuring accuracy, compliance, and efficiency at scale. The ideal candidate is a seasoned insurance operations expert with demonstrated success building and leading large, high-performing teams in complex, multi-state environments. What will you do? Strategic Leadership Support strong managers to execute a comprehensive credentialing & enrollment strategy aligned with organizational growth and operational goals. Leverage & support a team of subject matter experts on payer credentialing, enrollment, regulatory compliance, and industry best practices. Collaborate cross-functionally with Provider Relations, Revenue Cycle, Operations, and Clinical Leadership to ensure seamless onboarding and credentialing of providers. Operational Excellence Efficiently optimize all credentialing, enrollment and recredentialing activities for thousands of providers across commercial, Medicare, Medicaid, and other payer networks. Build and support scalable systems, workflows, and technologies that reduce turnaround times and improve provider and payer satisfaction. Ensure compliance with NCQA, CMS, and state regulatory requirements. Establish and monitor key performance indicators (KPIs) for accuracy, timeliness, and quality across all credentialing functions. Team Building & Leadership Develop and mentor a high-performing credentialing team capable of supporting national growth. Foster a culture of accountability, continuous improvement, and professional development. Partner with senior leadership to drive operational transformation, automation, and process optimization. Stakeholder Management Serve as the organizational escalation point with payers and credentialing verification organizations (CVOs). Communicate performance metrics and strategic updates to executive leadership. Build strong partnerships internally and externally to streamline credentialing operations and enhance provider experience. What will you NOT do? You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success. You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do. You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here! You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really. Can I work remotely? Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel. Requirements Bachelor's degree in Business Administration, Healthcare Administration, or related field (Master's preferred). 10+ years of progressive experience in provider insurance credentialing, including at least 5 years in senior leadership roles within a large, multi-state healthcare organization. Deep understanding of payer enrollment, credentialing standards, and regulatory requirements across commercial and government payers. Proven success building and scaling credentialing teams and systems to support rapid organizational growth. Strong data-driven mindset with experience implementing process improvements and automation. Exceptional leadership, communication, and stakeholder management skills. Experience in behavioral health or other high-volume outpatient settings. Familiarity with credentialing software platforms and data integration systems. Benefits Remote work with regular in-person bonding experiences sponsored by the company Competitive compensation Holistic perks program (including free therapy, employee wellness, and more) Excellent health, dental, and vision coverage 401k benefits with employer matching contribution The chance to build something that changes lives - and that people love Any piece of hardware or software that will make you happy and productive An awesome community of co-workers The base salary range for this position is $120,000- $150,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2025. Total compensation is based on several factors - including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions. At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.
    $120k-150k yearly Auto-Apply 9d ago
  • Licensed Clinical Social Worker (LCSW) - Remote

    Betterhelp 3.5company rating

    Remote Betterhelp job

    Private practice with no doors and no overhead. BetterHelp is one of the world's largest online therapy platforms for mental health professionals who want to focus on client care - not admin or overhead. You provide the expertise. We handle the rest. Why Join BetterHelp $1,000 first client bonus* - Earn when you see your first insurance client within 30 days of applying. Competitive hourly compensation with an estimated range between $43 to $59 per hour for live sessions** (therapists can now earn up to 33% more per session for insurance clients ). $650 Health Benefit Stipend: Eligibility for the Health Benefit Stipend requires a continuous commitment of 30 hours a week No insurance headaches. No clawbacks. No payment delays. We handle everything - you get paid weekly for every session. Increase Caseloads: 70% of clients use insurance, helping you build and sustain a strong caseload. Additional Benefits Work from the comfort of home (fully remote) Flexible schedule - you set your own hours. Free access to 390+ CEU courses Free BetterHelp membership for self-care Insurance + cash-pay clients available (earn up to 33% more per session for insurance clients ) Additional bonuses & incentives for high performers Zero overhead: No fees are collected from the therapist, ever. Autonomy over clinical decisions Access and connect with our community of over 30,000 therapists *To qualify for a $1,000 first client bonus, therapists must engage with their first insurance client within 30 days of starting their application and be licensed in AR, DC, FL, IN, MD, NY, PA, TX, or VA. This opportunity is an independent contractor role, not an employee position. Terms and conditions apply. **Actual earnings may vary based on caseload, hours worked, and the number of completed sessions. We're Looking For LCSW, LPC, LMFT, LMHC, Licensed Professional Counselor, or Psychologist / PsyD Experienced Mental Health Therapist or Counselor with a passion for helping adults, couples, or teens. Requirements: 3+ years of mental health counseling experience Master's or Doctorate in Counseling, Psychology, Social Work, or Marriage & Family Therapy Fully independent license (LCSW, LPC, LMFT, LMHC, etc.) and can provide therapy without supervision. U.S. residency, private workspace, reliable internet, and liability insurance A private and professional environment for conducting sessions. Excellent written communication. Must have professional liability insurance. Reliable Internet connection. Currently residing in the US. NOTE: Unfortunately, if you are an intern or if you require supervision to provide therapy services, you cannot be a provider on BetterHelp at this time. Also, we are unable to accept substance abuse counselors, school counselors, registered nurses, career counselors, Christian counselors, and business coaches (unless they have an additional license as a mental health counselor). Experience counseling adults, couples, and/or teens.
    $43-59 hourly Auto-Apply 23d ago
  • Senior Database Engineer

    Betterhelp 3.5company rating

    Betterhelp job in San Jose, CA

    Who are we and why should you join us? BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world's largest online therapy service, providing affordable and convenient therapy in across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we're not stopping there - as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution. As a Senior Database Engineer at BetterHelp, you'll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team's well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you'll carve your own path, make an immediate impact, and be challenged every day - with a supportive community behind you the whole way. What are we looking for? We're looking for a Senior DBE to join our team, our first hire focused solely on database architecture and performance. This person will own the health, performance, and scalability of our databases, and play a critical role in shaping how we manage data across all environments. You'll be working alongside DevOps engineers, developers, and leadership to ensure our Aurora MySQL environments are highly available, performant, and ready to scale. If you live and breathe query tuning, love designing resilient schema for massive scale, and want to help teams ship fast without causing chaos, you'll love it here. We're looking for someone who cares and wants to be involved in our product, mission, and success, way beyond just running queries. And of course, at BetterHelp you will enjoy true teamwork and lots of fun! What will you do? * Own the architecture, availability, and performance of our Aurora MySQL clusters. * Design and maintain strategies for obfuscating and replicating production databases to pre-production environments at scale. * Troubleshoot slow queries, hot tables, lock contention, and other complex performance issues. * Work with engineers to review, improve, or rewrite inefficient queries generated by Eloquent/Laravel. * Design schema and data modeling strategies that can evolve without risking downtime. * Weigh in on foreign key usage and implement sane policies that balance safety with maintainability. * Monitor and tune backup, restore, and disaster recovery processes. * Provide guidance on Redis usage and data patterns where applicable. * Help influence the engineering roadmap, even when it means others need to adapt workflows. * Participate in on-call rotation for major database incidents. What technologies will you work with? * Aurora MySQL * AWS (RDS, EC2, S3, DMS, etc.) * Redis (Elasticache) * Laravel / Eloquent (PHP) * Percona / CloudWatch / Coralogix for monitoring * Terraform (infrastructure as code) * Bash + automation tooling What will you NOT do? * You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success. * You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do. * You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here! * You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really. Can I work remotely? Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel. Requirements * 5+ years of DBA/DBE experience managing production-grade relational databases at large scale. * Deep MySQL/Aurora internals knowledge, from slow queries to replication lag and everything in between. * Strong experience with AWS-native database solutions and data tooling. * Familiarity with Laravel or PHP-based ORM query behavior. * Experience managing and monitoring databases with tens or hundreds of billions of rows. * Pragmatic and persuasive communicator who can align teams on technical decisions. * Strong Bash scripting and automation mindset. * Bonus: Experience with Redis at scale. Benefits * Remote work with regular in-person bonding experiences sponsored by the company * Competitive compensation * Holistic perks program (including free therapy, employee wellness, and more) * Excellent health, dental, and vision coverage * 401k benefits with employer matching contribution * The chance to build something that changes lives - and that people love * Any piece of hardware or software that will make you happy and productive * An awesome community of co-workers The base salary range for this position is $130,000 - $180,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2025. Total compensation is based on several factors - including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions. At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.
    $130k-180k yearly Auto-Apply 22d ago

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