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Beverage manager skills for your resume and career

Updated January 8, 2025

3 min read

Below we've compiled a list of the most critical beverage manager skills. We ranked the top skills for beverage managers based on the percentage of resumes they appeared on. For example, 17.6% of beverage manager resumes contained wine as a skill. Continue reading to find out what skills a beverage manager needs to be successful in the workplace.

15 beverage manager skills for your resume and career

1. Wine

Here's how beverage managers use wine:

Maintained beverage inventory, distributor relationships, developed staff training, created wine dinner events involving students in planning and execution.
Reorganized all wine and beverage storage areas which improved inventory efficiency as well as reduced ordering costs

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how beverage managers use customer service:

Ensured timely and positive customer service solutions through supervision of 40 service technicians and drivers, providing exceptional logistical direction.
Trained and directed the Beverage Department staff providing maximum customer service and satisfaction while achieving all financial and company goals.

3. BARS

Here's how beverage managers use bars:

Help in revamping bars (front and back) including styling, beverages offered, tastings and presentations training for employees.
Supervised all Arena, Lounge Bars and Casino Floor beverage staff including front of house and back of house employees.

4. Guest Service

Here's how beverage managers use guest service:

Provided leadership to guest services and provided conflict resolution.
Maintained inter-departmental relationships to ensure seamless guest services.

5. Beverage Service

Here's how beverage managers use beverage service:

Direct organization and management of all beverage services including preparation and development of menu designs for both restaurant and banquets.
Managed Beverage Service on the casino by monitoring and supervising Beverage Team Members.

6. Guest Satisfaction

Here's how beverage managers use guest satisfaction:

Lead efficient daily operations focusing on perfect food execution and overall guest satisfaction.
Ensured guest satisfaction by providing exceptional quality of products.

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7. Cleanliness

Here's how beverage managers use cleanliness:

Worked closely with management to develop departmental goals, product quality, and brand standards; assured department appearance and cleanliness.
Adhered to local and government cleanliness restrictions in order to run a clean and health department abiding facility.

8. Bartenders

Here's how beverage managers use bartenders:

Led bartenders in everyday functions and assisted with inventory control.
Trained bartenders and restaurant managers.

9. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how beverage managers use payroll:

Handled other administrative tasks such as: facilitation of payroll, reports, inventory and budget for food and beverage functions.
Maintained weekly payroll records with the TimeTrak system to ensure accuracy for all employees; Responsible for resolving any discrepancies.

10. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how beverage managers use pos:

Participated in the selection, design, development of new POS system and was in charge of weekly inventory.
Redesigned the POS entry system to improve time required process customer orders thereby improving service bandwidth.

11. Casino Floor

A casino floor is the part of the casino premises or facility where authorized casino games and activities take place and gaming machines or table games are installed and made available for use or gambling.

Here's how beverage managers use casino floor:

Lead and developed Beverage Shift Managers in effectively operating all beverage outlets on the casino floor.
Maintained entire Casino floor with (40) outlets providing supervision and continuity for Grave, Swing and Day shifts.

12. Fine Dining

Here's how beverage managers use fine dining:

Implemented operations in opening a fine dining Asian restaurant/catering by celebrity chef Wolfgang Puck.
Motivated, trained and managed a staff of six to ten people in beverage and fine dining service.

13. Labor Costs

Labor cost is the total of all financial expenses incurred during the production of a product or in the services rendered by a company. This includes wages paid to workers directly, benefits, health care, meals, training, and payroll taxes involved in the process. It also include indirect expenses on labor which is why it's divided into direct and indirect wages.

Here's how beverage managers use labor costs:

Monitored and projected labor costs based on sales volume forecasts to reduce expenditures
Maintained profitability and efficiency with inventory control and labor costs.

14. Inventory Control

Here's how beverage managers use inventory control:

Completed monthly inventory and prepared order requisites for all beverage outlets while tracking usage for cost effective inventory control.
Participated staff in all procedures and tasked with inventory control and ordering/receiving on a weekly basis.

15. Beverage Outlets

Here's how beverage managers use beverage outlets:

Coordinated weekly entertainment, which included publicizing event, scheduling entertainment, supervising all food & beverage outlets.
Monitor scheduling for the beverage outlets operations to achieve profitable results.

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What skills help Beverage Managers find jobs?

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List of beverage manager skills to add to your resume

The most important skills for a beverage manager resume and required skills for a beverage manager to have include:

Wine
Customer Service
BARS
Guest Service
Beverage Service
Guest Satisfaction
Cleanliness
Bartenders
Payroll
POS
Casino Floor
Fine Dining
Labor Costs
Inventory Control
Beverage Outlets
Beverage Operations
Bartending

Beverage Management
Excellent Guest
Guest Complaints
Guest Relations
Beverage Program
Cost Control
Product Quality
Beverage Sales
Wine List
Training Programs
Beverage Cost
Beverage Products
Exceptional Guest
Beverage Inventory
Beverage Orders
Staff Training
Cocktail Servers

Collective Bargaining
Product Knowledge
Inventory Management
FOH
Private Dining
Quality Guest
Customer Complaints
Non-Alcoholic Beverages
Liquor Inventory
Room Service
Menu Development
Food Quality
Micros
BEO
Wine Program

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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