Most waiter and waitress jobs are entry level, and workers learn through short-term on-the-job training. No formal education or previous work experience is required to enter the occupation.
Most states require workers who serve alcoholic beverages to be at least 18 years of age, but some states require servers to be older. Waiters and waitresses who serve alcohol must be familiar with state and local laws concerning the sale of alcoholic beverages.
No formal education is required to become a waiter or waitress.
Most waiters and waitresses learn their skills through short-term on-the-job-training, usually lasting a few weeks. Trainees typically work with an experienced waiter or waitress, who teaches them basic serving techniques.
Some full-service restaurants provide new employees with some form of classroom training that alternates with periods of on-the-job work experience. These training programs communicate the operating philosophy of the restaurant, help new servers establish a rapport with other staff, teach serving techniques, and instill a desire to work as a team. They also discuss customer service situations and the proper ways to handle unpleasant circumstances or unruly customers.
Training for waiters and waitresses in establishments that serve alcohol typically involves learning state and local laws concerning the sale of alcoholic beverages. Some states, counties, and cities mandate the training, which typically lasts a few hours and can be taken online or in-house.
Communication skills. Waiters and waitresses must listen carefully to customers’ specific requests, ask questions, and relay the information to the kitchen staff, so that orders are prepared to the customers’ satisfaction.
Customer-service skills. Waiters and waitresses spend most of their work time serving customers. They should be friendly and polite and be able to develop a rapport with customers.
Detail oriented. Waiters and waitresses must record customers’ orders accurately. They need be able to recall the details of each order and match the food or drink orders to the correct customers.
Interpersonal skills. Waiters and waitresses should be courteous, tactful, and attentive as they deal with customers in all circumstances to resolve any issues that arise.
Physical stamina. Waiters and waitresses spend hours on their feet carrying heavy trays, dishes, and drinks.
Food and Beverage Server - emerit Training and Certification
Careers in Tourism - Food & Beverage Server - by ChooseTourism.ca
Server (fine dining), Career Video from drkit.org
Top Beverage Server Skills
Up-Sell, Drink Orders, Micros, High Volume, Menu Items, Casino Guests, Casino Floor, POS, Customer Service Skills, Beverage Items, Ensure Customer Satisfaction, Professional Beverage Service, Serves, Special Events, Beverage Orders, Timely Fashion, External Guest Services, Casino Patrons, Non-Alcoholic Beverages, Table Games
Top 10 Beverage Server Employers
Beverage Server positions seems to be very popular at Hollywood Casino where they currently get hired the most.Beverage Server job seekers will have an easy time finding open jobs at these firms:
At the end of the day, Beverage Server candidates can currently find jobs at 10 companies.
Hollywood Casino, Horseshoe Casino, Cosmopolitan of Las Vegas, Thunder Valley Casino Resort, Southland Park Gaming and Racing, Foxwoods Resort Casino, Margaritaville Casino, Blue Chip Casino, Ameristar Casino, Harrah's Casino
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