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Become A Beverage Server

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Working As A Beverage Server

  • Performing for or Working Directly with the Public
  • Performing General Physical Activities
  • Getting Information
  • Selling or Influencing Others
  • Communicating with Supervisors, Peers, or Subordinates
  • Deal with People

  • Outdoors/walking/standing

  • $17,343

    Average Salary

What Does A Beverage Server Do At Penn National Gaming

* The following and other duties may be assigned as necessary:
* Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round
* Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests
* Handles money according to procedure
* Provides personalized service and uses guest name
* Resolves service problems according to guidelines
* Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos
* Promotes casino events and programs
* Monitors guest consumption of alcohol and intervenes as needed according to guidelines
* Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
* Maintains clean and stocked workstation
* To be successful in this position it will require the following skill set

What Does A Beverage Server Do At Black Bear Casino Resort

* Responsible for providing exceptional service to all guests in a friendly, efficient manner.
* Takes beverage orders from guests to meet their needs, desires, and expectations in a quick and efficient manner.
* Effectively responds to manager’s requests in all areas of customer interaction and customer concerns.
* Performs job duties in a safe manner; reports any potential safety hazards to management staff.
* Communicates with bartenders and managers regarding guests requests.
* Serves alcoholic and non-alcoholic beverages.
* Ensures legal drinking age and follows Black Bear Casino Resort Alcohol policies.
* Possesses a strong knowledge of spirits, wine, champagne, mixed cocktails.
* Knows drink prices and proper measurement.
* Knows information regarding all Food and Beverage outlets to have the ability to inform guests when they ask.
* Responsible for set-up and presentation of beverage stations.
* Responsible for maintaining supplies, inventory, and operation of the beverage cart.
* Maintains the highest degree of professionalism.
* Follows proper cash handling procedures and internal control procedure.
* Department uniform is required and provided to the employee, which must be worn during scheduled work hours unless prior arrangements have been made with management.
* Must attend all mandatory trainings which includes Title 31 and/or SAR trainings.
* Ensures confidentiality of financial records and all records for employees, band members and/or clients.
* Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
* Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
* Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary

What Does A Beverage Server Do At Texas Employer

* The following are examples only and are not intended to be all inclusive or restrictive; other duties may be assigned as necessary.
* Essential Functions An individual must be able to successfully perform each essential function of this position listed below with or without reasonable accommodation.
* Responsibilities Performs all functions in accordance with applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures.
* Ensures the highest possible standards of guest service are provided and listens and responds to guest and employee concerns and questions.
* Accountable for providing superior beverage service in designated areas offering complimentary and alcohol refreshments to guests.
* Practices responsible alcohol service to prevent and recognize potential alcohol related concerns and maintains Safe Server certification.
* Assists with supplying and cleaning wait/service station and sports bar area.
* Handles cash and reconciles bank.
* Alerts management to any issues and problems.
* Interacts with guest, co-workers, and management in a professional and courteous manner.
* Operates the following equipment: cash register, juice guns, cutting boards, soda guns, ice machines, shot glasses, mixers, pourers, knives, coffee machines, alcoholic frozen drink machines, iced tea machines, and other necessary equipment.
* Attends and satisfactorily completes all required training as assigned and required.
* Manages and maintains security of confidential information entrusted to position.
* Marginal Functions Other duties as assigned.
* Essential Competencies An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position

What Does A Beverage Server Do At Marriott

* Serve food courses and alcoholic beverages to guests.
* Set tables according to type of event and service standards.
* Answer questions on menu selections.
* Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability.
* Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
* Record transaction in MICROS system at time of order.
* Check in with guests to ensure satisfaction with each food course and/or beverages.
* Pick-up trays and clean tables as needed to ensure a clean dining area.
* Maintain cleanliness of work areas, china, glass, etc., throughout the day.
* Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area.
* Complete closing duties, including restocking items, turning off lights, etc.
* Present physical and accurate check to guest and process payment.
* Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
* Ensure uniform and personal appearance are clean and professional.
* Maintain confidentiality of proprietary information; protect company assets.
* Support all co-workers and treat them with dignity and respect.
* Support team to reach common goals.
* Comply with quality assurance expectations and standards.
* Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
* Assist with moving, lifting, carrying, and placing of objects weighing in excess of 50 pounds.
* Stand, sit, or walk for an extended period of time or for an entire work shift.
* Read and visually verify information in a variety of formats (e. g., small print).
* Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
* Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
* Move over sloping, uneven, or slippery surfaces and steps.
* Move up and down stairs and/or service ramps.
* Welcome and acknowledge all guests according to company standards.
* Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
* Perform other reasonable job duties as requested by Supervisors.
* To apply now, go to: https://marriott.taleo.Net/careersection/2/jobdetail.ftl?job=17002POH Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
* Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities.
* Chat, engage and follow us on social media. https://www.facebook.com/marriottjobsandcareers http://www.twitter.com/marriottcareers http://www.linkedin

What Does A Beverage Server Do At Penn National Gaming

* _Duties include, but are not limited to the following:_
* Provides prompt, courteous service to guests while maintaining a friendly and pleasant atmosphere at the bar or in the casino area.
* Provides quality service to both internal and external guests, specifically maintaining established quality standards for timely food and beverage.
* Follows company standards of hospitality by making eye contact with every guest, smiling and offering a warm and friendly greeting with the proper verbiage: “Good morning, afternoon, or evening, thank you, ma’am or sir, may I?”
* Adheres to the 1/3/5 rule.
* One minute to greet and acknowledge the guest, three minutes to provide their needs or wants, and check back every five minutes with eye contact or words.
* Places order with bartender, inspects order for quality, collects and adds appropriate garnish, places on tray and serves to patrons with cocktail napkin.
* Demonstrates power to solve guest problems by assisting the guest and alerting the supervisor of any complaints.
* Maintains complete knowledge on all in house services and functions.
* Asks politely for the identification of any customer who appears to be under the age of 30.
* Clears tables and straightens all guest areas after each beverage is served.
* Places a fresh cocktail napkin down each time and continually caps ashtrays and replaces with clean ashtray.
* Upsells and suggestively sells menu items, specials and beverages at all times.
* Makes every effort to learn guest names and uses names to say, “Mr. or Mrs.
* Smith.”
* Performs prep tasks when not serving guests by helping to stock items or clean work areas.
* Enforces guest limit regulations in a firm and courteous manner.
* Maintains company-issue uniform in good condition and reports to work in authorized uniform as mandated by organization.
* This includes maintaining a clean and well-groomed appearance in compliance with departmental and company dress code standards.
* Must provide courteous and friendly service to all guests and staff.
* Performs related work as requested.
* The above statements represent a general outline of principal job functions and should be not be construed as a complete description of all aspects and requirements inherent in this job._
* To be successful in this position it will require the following skill set

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How To Become A Beverage Server

Most waiter and waitress jobs are entry level, and workers learn through short-term on-the-job training. No formal education or previous work experience is required to enter the occupation.

Most states require workers who serve alcoholic beverages to be at least 18 years of age, but some states require servers to be older. Waiters and waitresses who serve alcohol must be familiar with state and local laws concerning the sale of alcoholic beverages.

Education

No formal education is required to become a waiter or waitress.

Training

Most waiters and waitresses learn their skills through short-term on-the-job-training, usually lasting a few weeks. Trainees typically work with an experienced waiter or waitress, who teaches them basic serving techniques.

Some full-service restaurants provide new employees with some form of classroom training that alternates with periods of on-the-job work experience. These training programs communicate the operating philosophy of the restaurant, help new servers establish a rapport with other staff, teach serving techniques, and instill a desire to work as a team. They also discuss customer service situations and the proper ways to handle unpleasant circumstances or unruly customers.

Training for waiters and waitresses in establishments that serve alcohol typically involves learning state and local laws concerning the sale of alcoholic beverages. Some states, counties, and cities mandate the training, which typically lasts a few hours and can be taken online or in-house.

Important Qualities

Communication skills. Waiters and waitresses must listen carefully to customers’ specific requests, ask questions, and relay the information to the kitchen staff, so that orders are prepared to the customers’ satisfaction.

Customer-service skills. Waiters and waitresses spend most of their work time serving customers. They should be friendly and polite and be able to develop a rapport with customers.

Detail oriented. Waiters and waitresses must record customers’ orders accurately. They need be able to recall the details of each order and match the food or drink orders to the correct customers.

Interpersonal skills. Waiters and waitresses should be courteous, tactful, and attentive as they deal with customers in all circumstances to resolve any issues that arise.

Physical stamina. Waiters and waitresses spend hours on their feet carrying heavy trays, dishes, and drinks.

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Beverage Server jobs

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Top Skills for A Beverage Server

OutstandingCustomerServiceNon-AlcoholicBeveragesDrinkOrdersCasinoFloorBeverageOrdersBeverageCartCasinoGuestsGuestServicePOSCustomerServiceSkillsCleanServiceAreasServesPositiveAttitudeSpecialEventsQualityServiceGuestSatisfactionMenuItemsFoodOrdersCommunicationSkillsHighVolume

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Top Beverage Server Skills

  1. Outstanding Customer Service
  2. Non-Alcoholic Beverages
  3. Drink Orders
You can check out examples of real life uses of top skills on resumes here:
  • Used outstanding customer service skills to ensure an ultimate experience for each guest.
  • Served alcoholic / non-alcoholic beverages to guests engaged in gaming activities at casino.
  • Take and deliver drink orders to patrons while they game.
  • Performed all duties of beverage server on casino floor and showroom
  • Take beverage orders from guests; enter the orders in our order/sale system, which relays orders to the bar.

Top Beverage Server Employers

Beverage Server Videos

Food and Beverage Server - emerit Training and Certification

Careers in Tourism - Food & Beverage Server - by ChooseTourism.ca

Server (fine dining), Career Video from drkit.org

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