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Become A Beverage Server

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Working As A Beverage Server

  • Performing for or Working Directly with the Public
  • Performing General Physical Activities
  • Getting Information
  • Selling or Influencing Others
  • Communicating with Supervisors, Peers, or Subordinates
  • Deal with People

  • Outdoors/walking/standing

  • $18,395

    Average Salary

What Does A Beverage Server Do

Waiters and waitresses take orders and serve food and beverages to customers in dining establishments.

Duties

Waiters and waitresses typically do the following:

  • Greet customers, present menus, and explain daily specials to customers
  • Answer questions related to menu
  • Take food and beverage orders from customers
  • Relay food and beverage orders to the kitchen staff
  • Prepare drinks and food garnishes
  • Carry trays of food or drinks from the kitchen to the dining tables
  • Remove dirty dishes and glasses, and clean tables after customers finish meals
  • Prepare itemized checks and take payments from customers
  • Set up dining areas, refill condiments, and stock service areas

Waiters and waitresses, also called servers, are responsible for ensuring that customers have a satisfying dining experience. The specific duties of servers vary with the establishment in which they work.

In casual-dining restaurants that offer simple menu items, such as salads, soups, and sandwiches, servers provide fast, efficient, and courteous service. In fine-dining restaurants, where more complicated meals are prepared and are often served over several courses, waiters and waitresses emphasize personal, attentive treatment at a more leisurely pace. For example, they may suggest a beverage choice such as a wine recommendation with certain foods.

Waiters and waitresses may meet with managers and chefs before each shift to discuss the menu or specials, review ingredients for potential food allergies, or talk about any food safety concerns. They also discuss coordination between the kitchen and the dining room and review any customer service issues from the previous day or shift.

In establishments where alcohol is served, waiters and waitresses verify the age of customers and ensure that they meet legal requirements for the purchase of alcohol.

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How To Become A Beverage Server

Most waiter and waitress jobs are entry level, and workers learn through short-term on-the-job training. No formal education or previous work experience is required to enter the occupation.

Most states require workers who serve alcoholic beverages to be at least 18 years of age, but some states require servers to be older. Waiters and waitresses who serve alcohol must be familiar with state and local laws concerning the sale of alcoholic beverages.

Education

No formal education is required to become a waiter or waitress.

Training

Most waiters and waitresses learn their skills through short-term on-the-job-training, usually lasting a few weeks. Trainees typically work with an experienced waiter or waitress, who teaches them basic serving techniques.

Some full-service restaurants provide new employees with some form of classroom training that alternates with periods of on-the-job work experience. These training programs communicate the operating philosophy of the restaurant, help new servers establish a rapport with other staff, teach serving techniques, and instill a desire to work as a team. They also discuss customer service situations and the proper ways to handle unpleasant circumstances or unruly customers.

Training for waiters and waitresses in establishments that serve alcohol typically involves learning state and local laws concerning the sale of alcoholic beverages. Some states, counties, and cities mandate the training, which typically lasts a few hours and can be taken online or in-house.

Important Qualities

Communication skills. Waiters and waitresses must listen carefully to customers’ specific requests, ask questions, and relay the information to the kitchen staff, so that orders are prepared to the customers’ satisfaction.

Customer-service skills. Waiters and waitresses spend most of their work time serving customers. They should be friendly and polite and be able to develop a rapport with customers.

Detail oriented. Waiters and waitresses must record customers’ orders accurately. They need be able to recall the details of each order and match the food or drink orders to the correct customers.

Interpersonal skills. Waiters and waitresses should be courteous, tactful, and attentive as they deal with customers in all circumstances to resolve any issues that arise.

Physical stamina. Waiters and waitresses spend hours on their feet carrying heavy trays, dishes, and drinks.

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Beverage Server Videos

Food and Beverage Server - emerit Training and Certification

Careers in Tourism - Food & Beverage Server - by ChooseTourism.ca

Server (fine dining), Career Video from drkit.org

Beverage Server Jobs

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Beverage Server Career Paths

Beverage Server
Barista Security Officer Night Auditor
Assistant General Manager
5 Yearsyrs
Medical Assistant Office Manager
Business Manager
7 Yearsyrs
Cocktail Waitress Home Health Aid Front Desk Agent
Catering Sales Manager
5 Yearsyrs
Delivery Driver Operations Manager Property Manager
Communications Director
7 Yearsyrs
Food And Beverage Supervisor General Manager Property Manager
Communications Manager
6 Yearsyrs
Shift Manager Kitchen Manager Executive Chef
Director Of Food And Beverage
9 Yearsyrs
Table Games Dealer Sales Consultant Business Developer
Entrepreneur
5 Yearsyrs
Registered Nurse House Supervisor Front Of House Manager
FOH Manager
5 Yearsyrs
Cocktail Waitress Bar Manager Restaurant Manager
Food And Beverage Manager
5 Yearsyrs
Food And Beverage Supervisor Food And Beverage Manager General Manager
Food Service Director
9 Yearsyrs
Technician Self-Employed Food Service Worker
Food Service Manager
5 Yearsyrs
Hostess Office Manager Operations Manager
General Manager
7 Yearsyrs
Medical Assistant Specialist Account Manager
Marketing Director
7 Yearsyrs
Hostess Specialist Account Manager
Marketing Manager
5 Yearsyrs
Office Manager Operations Manager
Operations Director
9 Yearsyrs
Barista Technician Project Manager
Owner
7 Yearsyrs
Table Games Dealer Dealer Project Manager
Owner/Manager
6 Yearsyrs
Office Manager Account Manager Account Executive
Sales Manager
5 Yearsyrs
Shift Manager General Manager Account Executive
Sales/Marketing
5 Yearsyrs
Delivery Driver Service Technician Service Manager
Training Manager
5 Yearsyrs
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Do you work as a Beverage Server?

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Do you work as a Beverage Server?

Beverage Server Demographics

Gender

Female

85.6%

Male

12.4%

Unknown

1.9%
Ethnicity

White

61.0%

Hispanic or Latino

16.2%

Black or African American

12.2%

Asian

7.0%

Unknown

3.6%
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Foreign Languages Spoken

Spanish

66.7%

Portuguese

3.3%

Chinese

3.3%

Vietnamese

3.3%

German

3.3%

Japanese

3.3%

French

3.3%

Greek

3.3%

Tagalog

3.3%

Hmong

3.3%

Italian

3.3%
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Beverage Server Education

Schools

University of Phoenix

13.0%

University of Nevada - Las Vegas

7.5%

University of Southern Mississippi

6.8%

Mohawk Valley Community College

6.8%

McNeese State University

6.2%

College of Southern Nevada

6.2%

Sierra College

5.5%

Alcorn State University

4.8%

Delgado Community College

4.8%

Santa Rosa Junior College

4.1%

Bossier Parish Community College

4.1%

Coahoma Community College

4.1%

Mississippi Gulf Coast Community College

3.4%

Atlantic Cape Community College

3.4%

Carl Albert State College

3.4%

Kaplan University

3.4%

Northwestern Michigan College

3.4%

University of Wisconsin - Oshkosh

3.4%

Sonoma State University

2.7%

Michigan State University

2.7%
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Majors

Business

19.1%

Criminal Justice

8.8%

Nursing

7.9%

Psychology

6.4%

Medical Assisting Services

5.2%

Health Care Administration

5.1%

Marketing

5.1%

Communication

4.5%

Cosmetology

4.3%

General Studies

4.1%

Accounting

3.9%

Liberal Arts

3.6%

Dental Assisting

3.4%

Elementary Education

3.0%

Education

2.8%

Public Relations

2.8%

Nursing Assistants

2.6%

Graphic Design

2.6%

Management

2.4%

Biology

2.4%
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Degrees

Other

37.3%

Bachelors

31.4%

Associate

18.0%

Certificate

6.0%

Masters

3.9%

Diploma

1.6%

License

1.4%

Doctorate

0.4%
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Beverage Server Videos

Food and Beverage Server - emerit Training and Certification

Careers in Tourism - Food & Beverage Server - by ChooseTourism.ca

Server (fine dining), Career Video from drkit.org

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Top Skills for A Beverage Server

  1. Customer Service
  2. Guest Satisfaction
  3. Beverage
You can check out examples of real life uses of top skills on resumes here:
  • Provided fast and friendly professional customer service in a fast-paced and high-volume environment.
  • Provide beverage service in a friendly, courteous and timely manner resulting in guest satisfaction.
  • Provided hospitality to casino guests with complimentary beverage service.
  • Served alcoholic / non-alcoholic beverages to guests engaged in gaming activities at casino.
  • Take drink orders and serve beverages Mixes ingredients such as liquor, soda, water, sugar, bitters, etc.

How Would You Rate Working As a Beverage Server?

Are you working as a Beverage Server? Help us rate Beverage Server as a Career.

Top Beverage Server Employers

Jobs From Top Beverage Server Employers

Beverage Server Videos

Food and Beverage Server - emerit Training and Certification

Careers in Tourism - Food & Beverage Server - by ChooseTourism.ca

Server (fine dining), Career Video from drkit.org

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