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  • Executive Chef

    AKA Hotels+Hotel Residences 4.2company rating

    AKA Hotels+Hotel Residences job in Alexandria, VA

    Hotel AKA Alexandria is seeking talented Executive Chef to lead the culinary team! The Executive Chef will support the AKA brand culinary efforts to create, organize, implement, and manage the activities of the Food & Beverage department and actively participate in all food production in these areas, with particular emphasis on team member management. RESPONSIBILITIES: Participates in production of all food items necessary for operation. Assist Brand Culinary Leadership to plan and direct all functions of the Food & Beverage department to meet the daily needs of the operation and AKA Standards. Visually inspects, selects and uses only the freshest produce, meat, fish, and other ingredients in the preparation of food products, and adheres to sanitation and food handling expectations. Assigns in detail, specific duties to all kitchen colleagues; monitors these tasks and team member schedules, including developing new products f menus on a rotating basis. Responsible for scheduling and labor management for all kitchen team members. Regularly review, evaluate, and respond to customer satisfaction and/or dissatisfaction of the individual outlets; recommend new operating standards to when applicable. Train, supervise, develop, discipline, counsel and evaluate kitchen team members according to hotel and AKA Standards. Involved in recruiting and interviewing kitchen team members. Involved in seasonal menu planning and updates as well as communications to FOH team members pre-service meetings and audit pre-service line checks daily. Participates in monthly inventory of all dry goods, produce, proteins, etc. Attend mandatory meetings and contribute to these meetings in a professionally effective manner; regularly communicate with all colleagues. Participate in community public relations for the hotel. Utilize computer equipment to analyze forecast, cost, and revenue reports and make decisions based on that information to ensure departmental profitability. Keep work area clean and organized. Ensures staff is compliant with uniform and grooming standards. Complete other duties as assigned by Brand Culinary Leadership or other superiors. Demonstrate positive leadership characteristics and act as a role model for staff members. REQUIRED QUALIFICATIONS: High School graduate required. College degree preferred. At least five (5) years relevant experience in a senior Sous Chef or Lead Chef role in a full-service chef-driven restaurant. Previous hotel experience is a plus. Food handler certification required and CPR Certification is beneficial. Ability to read, listen and communicate effectively in English both verbally and in writing in order to prepare official memorandum and correspondence as well as provide clear and meaningful instructions, guidance and counseling to all colleagues. Advanced knowledge of food and beverage operations including foods, beverages, supervisory practices and philosophy, service techniques, kitchen operation and guest interaction. Ability to multi-task Ability to work under pressure in a fast-paced kitchen environment. Our Team Members enjoy very generous PTO; Health; Dental; Vision and 401(k) benefit plans. We recognize and promote top performers because we know that our success is due to your achievements. AKA Hotels + Hotel Residences is a family owned and operated company, we consider our Team Members the most important asset. With over 100 years of history and experience behind us we're always looking for Team Members ready to join our family. Grow with us! Hotel AKA Alexandria & AKA Hotels+Hotel Residences: Hotel AKA Alexandria brings a new level of style and sophistication to Old Town, a charming historic destination known for its boutique shopping, art galleries, and waterfront restaurants. Designed by world-renowned architect and designer Piero Lissoni, this tranquil urban retreat enhances your stay in Alexandria, Virginia - just 20 minutes from Washington, D.C. and a short 10-minute drive from Ronald Reagan Washington National Airport. AKA balances the style and hospitality of an intimate hotel with the space and comfort of an elegantly appointed luxury apartment. Specializing in short and long term stays, AKA stands for exclusive locations, contemporary design and exceptional business, fitness and lifestyle services.
    $46k-64k yearly est. 2d ago
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  • Outside Customer Care Representative

    AMF Bakery 3.9company rating

    Richmond, VA job

    WE RISE TOGETHER! At AMF, we are dedicated to working alongside our customers to produce better food for families around the world while creating better lives for our teammates, families, customers, and communities. AMF Bakery Systems is the world's largest manufacturer of high-speed bakery equipment. We provide complete automated bakery solutions for numerous categories, including Soft Bread and roll, Artisan Bread, Cake and Pie, Pizza and Flatbread and Pastry and Croissant. AMF is part of the Markel Food Groups, the leading equipment supplier to food manufactures around the world. Our culture and shared values are spelled out in "The Markel Style" as we encourage and recognize teammates that bring these values to life each day. With the style as our guide, our teams pursue excellence while keeping a sense of humor. Seeking to know our customers' needs, we aim to build financial value for our shareholders while sharing success with others and winning together. We are inspired to work hard and encouraged to challenge management to find better ways of doing things. At AMF, we believe in fostering the professional development and personal potential of our diverse workforce. If you're searching for the next company to call home, AMF Bakery Systems provides a teammate-centered culture with exciting career growth opportunities. We strive to build extraordinary teams by seeking out a wide range of talent, experiences, and diverse backgrounds. Diversity of thought and the collaboration of various life experiences are what drive growth and innovation at AMF. Position Summary The Customer Care Project Manager is responsible for managing aftermarket customer projects-including Maintenance Partnership Programs (MPPs)-while identifying and driving additional revenue from Repair & Modernization (R&M) initiatives. This role works closely with Customer Care Representatives (CCR), Onsite CCRs (OCCR), Regional Account Managers (RAM), and Service teams in both the U.S. and the Netherlands to ensure customer satisfaction and revenue growth. Key Responsibilities Customer Relationship Management Build and maintain strong aftermarket relationships with assigned customers. Lead all MPP team meetings and maintain actionable plans with customers. Provide proactive, responsive communication including troubleshooting, research, and follow-up. Project & Program Management Manage MPP programs, R&M projects, and service visits end-to-end. Follow up on customer visits to resolve technical issues, close punch list items, and develop proposals. Prioritize resources and travel for maximum customer and business impact. Technical & Sales Support Develop and deliver presentations, proposals, service contracts, and parts quotes. Support CCR and RAM teams with lead generation and opportunity closure. Act as the liaison between customers, Technical Service, and CCRs to resolve open issues. Systems & Tools Use AMF systems including CRM and D365 (ERP) to track activity and plan projects. Maintain accurate customer records, call reports, and project documentation. Travel & Field Support Visit customer sites to support MPPs, R&M projects, and technical issue resolution. Foster strong collaboration with European colleagues on technical matters. Required Skills & Experience 3+ years in project management or technical customer support within capital equipment, baking, or food manufacturing industries. Solid understanding of mechanical, electrical, and software systems. Strong problem-solving skills and ability to perform under pressure. Proficient in Microsoft Excel, Word, PowerPoint, and Teams. Excellent communication and customer service skills. Preferred: experience with PLC ladder logic, structured text programming, and troubleshooting. 40% Travel Requirements Desired Skills & Experience Bachelor's degree in business, engineering, or a related field. Baking or food industry background. Additional technical certifications or training. Competencies Customer Focus: Advocates for the customer in every decision. Results-Driven: Consistently meets or exceeds goals with integrity. Relationship Builder: Establishes trust and credibility with customers and colleagues. Problem Solver: Uses analytical and creative approaches to resolve challenges. Values-Led: Demonstrates respect, trust, and teamwork in all interactions.
    $28k-34k yearly est. 2d ago
  • Account Executive, Banking (Toronto)

    Apex Systems 4.6company rating

    Glen Allen, VA job

    ACCOUNT EXECUTIVE WHO WE ARE Apex Systems is a leading global technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital visions. We provide a continuum of services, including strategy and enablement, innovation and productivity, and technology foundations to drive better results and bring more value to our clients. Apex transforms our customers with modern enterprise solutions tailored to the industries we serve. Apex has a presence in over 70 markets across North America, Europe, and India. Apex is a part of the Commercial Segment of ASGN Incorporated (NYSE: ASGN). To learn more, visit ******************** At Apex Systems, we prioritize professional development, work-life balance, and fostering a collaborative culture. We value our teams well-being and recognize the importance of building strong relationships. Thats why we organize regular team-building events and philanthropic days to give back to the community - fostering a sense of purpose and fulfillment among our team. Join us for career advancement, innovative solutions, and a supportive environment focused on your success. JOB DESCRIPTION As an Account Executive, you are a high-impact sales leader and mentor, driving revenue growth while shaping the next generation of account managers. You own your client relationships, consistently deliver strong sales performance, and play a pivotal role in developing market talent and culture. You are a trusted partner to the District Leader and a key contributor to the market's strategic success. Sales Performance & Client Engagement Own and exceed cumulative spread goals through strategic client management and strong bill rate negotiations. Build and maintain senior-level client relationships, ensuring account saturation and long-term partnership success. Serve as a role model for consultative selling and client-first engagement. Talent Development & New Hire Enablement Build bench strength and prepare future Account Managers. Actively mentor newly promoted Account Managers through Account Manager Boot Camp, sharing best practices and coaching for success. Support Apex's training initiatives by serving as a peer coach, trainer, and content contributor for Account Manager development. Market Leadership & Culture Building Act as a key advisor to the District Leader, stepping in to lead meetings and manage market operations when needed. Participate in hiring decisions, collaborating with Internal Talent Team to evaluate and recommend top talent. Help plan and lead team-building activities, reinforcing Apex's leadership standards and fostering a winning culture. JOB REQUIREMENTS Bachelor's Degree in Business, Communications, or related field 3+ years of professional sales experience, with demonstrated success in mentoring and leadership. Sales Driver: Consistently delivers high sales volume and maximizes margin through strategic negotiation. Mentor & Coach: Elevates team performance by sharing expertise, offering guidance, and modeling best practices. Culture Champion: Contributes to a high?energy, accountable, and collaborative team environment. Trusted Partner: Supports leadership and steps in when needed to ensure continuity and overall success. Hybrid with 3 days in-office OUR COMPREHENSIVE BENEFITS Competitive Base Salary Health, Dental and Vision Insurance Long and Short-Term Disability Life Insurance Vacation and Holiday Pay Registered Retirement Savings Plan Training and Advancement opportunities Birthdays Off Philanthropic Opportunities Referral Program Partial Gym Membership Paid Team Building Events EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact [email protected].
    $58k-95k yearly est. 5d ago
  • Regional Sales Director - Growth & Travel Perks

    HHM Hospitality 4.5company rating

    Alexandria, VA job

    A leading hospitality management company in Alexandria, Virginia, seeks an Area Director of Sales. This role involves leading sales initiatives, developing strategic plans, and enhancing customer relationships to optimize revenue. Candidates should possess strong sales experience in hotel operations, a four-year degree, and proficiency in tools like Excel and Delphi. The company offers various benefits including medical insurance and travel discounts. #J-18808-Ljbffr
    $101k-132k yearly est. 4d ago
  • Crew Member

    American Cruise Lines 4.4company rating

    Norfolk, VA job

    American Cruise Lines, the largest U.S. cruise company, offers unique experiences exploring America's rivers and coasts. We're hiring Crew Members for the 2026 cruising season. You'll work in our shipboard hotel and restaurant providing outstanding hospitality and serving as a proud representative of our brand. This is a temporary position where we challenge you to work onboard for 28 weeks. Our company's values are Optimism, Commitment, Patriotism, and Merit. We live these values every day and we look for people who share them as we Share America's Story on the Finest American Ships. Food Service Crew Member Responsibilities: Provide a personalized, high-quality dining service. Set up and break down meals and events. Greet guests by name, offer menu/wine suggestions, and answer questions. Relay orders and serve with attention to detail. Hospitality Crew Member Responsibilities: Maintain safe and welcoming guest areas, including staterooms and common spaces. Greet guests by name and respond to housekeeping requests. Clean rooms, stock supplies, and organize inventory. Support special events like embarkation, tea service, and cocktail parties. Highlights: Pay - Wages range from $1,000 to $1,400 per week with additional bonuses. With all major living expenses covered aboard, you have an extraordinary chance to save your earnings. Hospitality Experience - This is an introductory position to the cruise industry and a strong foundation for a career in hospitality. Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training. Travel the Country - We have over 50 itineraries, spanning over 35 states in America. Crew Connections - Create lifelong memories and relationships with fellow crew members and guests from all over the country. Qualifications: You must be at least eighteen (18) years of age and an American citizen or Green Card holder. You must be willing and able to work a minimum of 12 hours per day, for 7 days a week, for up to 28 weeks. Employees must be able to meet moderate physical demands including lifting, bending, climbing, and extended periods of standing or walking. Under Federal Law and the Department of Transportation, we are required to pre-employment drug test all shipboard employees which includes testing for Marijuana and other controlled substances. To provide safe and conscientious service to our guests, the consumption of alcohol is strictly prohibited. All shipboard employees also have emergency and safety functions essential to the safe operation of the ship that are included in your training. American Cruise Lines has grooming standards that include limitations on visible tattoos and piercings. This is a temporary employment position not to extend beyond 28 weeks of shipboard work. We encourage you to utilize the skills you develop to apply for management positions within American Cruise Lines, but such positions cannot be expected and are not guaranteed. American Cruise Lines is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, age, disability, or genetic information. Successful individuals work well under pressure, keep composure and have a positive attitude. The talent and dedication of American Cruise Lines' employees have made us America's Leading Small Ship Cruise Line. * Job sites across the nation.
    $1k-1.4k weekly 7d ago
  • Team Member

    Chick-Fil-A 4.4company rating

    Purcellville, VA job

    We're looking for our next great Front of House Team Members! As a FOH Team Member, you will welcome & greet guests, take and prepare customer orders in either the front counter or drive-thru, maintain cleanliness in the counter and dining room, observe health and sanitation guidelines, and ensure each guest leaves with a smile! We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know! Successful Team Members will conduct themselves in a positive attitude and truthful character demonstrating 2nd mile service to every guest who visits our restaurant. At Chick-fil-A, the team member role is more than just a job, its an opportunity. Team members gain life experience that goes far beyond just serving a great product in a friendly and fun environment. Chick-fil-A is an opportunity for people of all ages and backgrounds. We are looking for both full-time and part-time team members. Team members must be available a variety of weekdays and on both Friday and Saturday. We are looking for hard-working, team-oriented, friendly and honest people. Perks of being a Chick-fil-A Team Member include flexible hours, competitive pay and a positive atmosphere! Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's#1fast food restaurant.
    $23k-28k yearly est. 2d ago
  • Captain

    American Cruise Lines 4.4company rating

    Portsmouth, VA job

    Captain - River and Coastal American Cruise Lines is seeking Mates for our growing fleet sailing unique itineraries along inland and coastal waterways of the East Coast, Pacific Northwest, Columbia-Snake Rivers, Great Lakes, and Mississippi-Ohio-Cumberland-Tennessee-Arkansas Rivers. Our U.S. flag ships are state-of-the art designed for safe operation and five-star service to 100-200 guests Captains are the senior shipboard officers responsible for safe vessel operations, adherence to company and regulatory standards, and representing the company as a professional leader and example. Our Captains are master mariners with piloting experience in challenging coastal and river waterways. Our Captains are prudent decision-makers continually assessing potential risk weeks, days, and hours ahead of the vessel and crew. Our Captains are meticulous professionals, in service to our guests and as examples to our crews. American Cruise Lines offers competitive pay and benefits, along with comprehensive professional development programs. Captains enjoy comfortable onboard stateroom accommodations and chef prepared meals. American Cruise Lines operates our own bridge simulator, enabling rigorous recurrent training and development focused on critical decision-making and advanced piloting skills. American Cruise Lines recruits and retains the best professional mariners in the industry. Our company's values are Optimism, Commitment, Patriotism, and Merit. We live these values every day and we look for people who share them as we Share America's Story on the Finest American Ships. Responsibilities: Safety and Security of the passengers, crew and vessel. Safe vessel operations, adhering to company and regulatory standards. Prudent vessel maneuvering, docking, undocking, and anchoring. Comprehensive daily inspection of all vessel interior and exterior spaces. Supervision and Development of Mates, Engineers, and Deckhands. Oversight of Hotel Officers and Service Crew ensuring five-star guest service. Captain hospitality greetings at the gangway, guest safety announcements, and special dinner events. Administrative log keeping, reports, and communications. Leadership of safe, secure, clean, and comfortable onboard environment for passengers and crew. Typical March-November Season: 6 weeks on / 3 weeks off or 4 weeks on / 4 weeks off. Qualifications: U.S. Coast Guard Master's license: minimum 100T, desired 1600T or greater. Transportation Worker Identification Credential (TWIC) Captain experience on coastal and river waterways: min 2yrs, desired 5yrs with Z-drive experience. Excellent communication skills and team-building skills. Pre-employment drug test and continual participation in random testing. Perks: Competitive salary. Health, dental, and vision plans available. Matching 401(k) plan available. World-class training in our own ship simulator facility. Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts. Job sites across the nation*
    $45k-52k yearly est. 7d ago
  • Senior Account Manager, High Tech/Semiconductors (NorCal)

    Apex Systems 4.6company rating

    Glen Allen, VA job

    SENIOR ACCOUNT MANAGER - High Tech/Semiconductors (NorCal) WHO WE ARE Apex Systems is a leading global technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital visions. We provide a continuum of services, including strategy and enablement, innovation and productivity, and technology foundations to drive better results and bring more value to our clients. Apex transforms our customers with modern enterprise solutions tailored to the industries we serve. Apex has a presence in over 70 markets across North America, Europe, and India. Apex is a part of the Commercial Segment of ASGN Incorporated (NYSE: ASGN). To learn more, visit ******************** At Apex Systems, we prioritize professional development, work-life balance, and fostering a collaborative culture. We value our teams well-being and recognize the importance of building strong relationships. Thats why we organize regular team-building events and philanthropic days to give back to the community - fostering a sense of purpose and fulfillment among our team. Join us for career advancement, innovative solutions, and a supportive environment focused on your success. JOB DESCRIPTION As a Senior Account Manager, you are a seasoned sales professional who drives strategic account growth, deepens client partnerships, and mentors emerging talent. You consistently deliver high performance through disciplined execution, consultative engagement, and market insight. You are a trusted face of Apex to your clients and a key contributor to the market's leadership, culture, and long-term success. Strategic Client Engagement & Account Expansion Own and exceed spread goals through advanced bill rate negotiation and strategic account planning. Cultivate senior-level relationships with hiring managers and decision-makers to drive multi-line expansion and long-term partnerships. Lead high-impact client meetings and engagements, setting the standard for consultative selling and strategic influence. Leverage industry expertise and client-specific insights to position Apex as a trusted advisor and preferred partner. Sales Execution & Operational Excellence Deliver qualified candidates aligned with client expectations, ensuring timely fulfillment and accurate billing. Proactively manage spread performance, collaborating with Credit & Collections to resolve issues and optimize profitability. Ensure compliance with internal processes and external regulations, driving operational consistency and excellence. Analyze account performance trends and provide strategic recommendations to leadership. Leadership & Talent Development Mentor Account Managers and new hires, sharing best practices and coaching for performance acceleration. Support Apex's training initiatives by leading workshops, contributing to enablement content, and serving as a peer coach. Participate in hiring and onboarding efforts, helping evaluate and integrate top talent into the market. Market Impact & Culture Building Act as a culture carrier, reinforcing Apex's values through team engagement, recognition, and collaboration. Partner with market leadership to support strategic initiatives, team-building activities, and operational planning. Step in to lead meetings or manage market operations when needed, ensuring continuity and alignment. JOB REQUIREMENTS: Bachelor's Degree in Business, Communications, or related field 3+ years of professional sales experience with demonstrated success in account growth, client engagement, and mentoring Strategic Relationship Builder: You deepen client trust and drive long-term value. Performance Leader: You consistently exceed goals through disciplined execution and insight. Mentor & Influencer: You elevate others through coaching and example. Culture Contributor: You help shape a high-energy, accountable, and collaborative environment. This position will be a hybrid role and requires at least 3 days in-office per week OUR COMPREHENSIVE BENEFITS: Competitive Salary with commission opportunities. The compensation for this role is made up of base, bonus and commission. Attainable first year total earnings for this role should be $90-98K Health, Dental and Vision Insurance Health Savings Accounts (HSA) with Employer Contribution Flexible Spending Accounts Long and Short-Term Disability Life Insurance Voluntary Benefits Employee Assistance Program Paid Parental Leave Wellness Incentives Vacation and Holiday Pay 401(k) Retirement Plan with Employer Match Employee Stock Purchase Training and Advancement opportunities Tuition Reimbursement Birthdays Off Philanthropic Opportunities Referral Program Partial Gym Membership Paid Team Building Events Discount Programs EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact [email protected].
    $90k-98k yearly 5d ago
  • General Manager

    Club Pilates 3.6company rating

    McLean, VA job

    Club Pilates is the largest premium network of group Pilates studios in the world, with a mission to make Pilates accessible to more people through franchise opportunities. Equipped with top-quality Pilates Reformers, EXO-Chairs, and Spring Boards, our studios offer a comprehensive workout for individuals of all fitness levels. We are a rapidly growing franchise, ranked as THE fastest-growing franchise in Inc.5000 and Entrepreneur Magazine's 2017 Franchise 500. Role Description This is a full-time on-site role located in McLean, VA vicinity for a General Manager at Club Pilates. The General Manager will oversee daily operations of the studio, manage staff, drive membership sales, create marketing strategies, and ensure exceptional customer service. The General Manager will play a key role in promoting the benefits of Pilates to the community. Qualifications Leadership, Team Management, and Sales skills Experience in developing marketing strategies and promoting fitness services Customer service orientation and ability to build strong relationships Excellent communication and organizational skills Knowledge of Pilates or experience in the fitness industry is a plus Bachelor's degree in Business Administration, Marketing, or related field A comprehensively certified Pilates instructor or interested in becoming certified
    $53k-105k yearly est. 5d ago
  • MEETING&EVENTS PLANNER

    Compass Group, North America 4.2company rating

    McLean, VA job

    Rapport **Salary:** $70000 - $73000 / year Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You'll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it's a meaningful career. **Job Summary** As a Meeting & Events Planner, you'll be the go-to pro for executing seamless conferences and events within managed meeting spaces. From booking rooms to coordinating AV, catering, and day-of logistics, you ensure everything runs like clockwork - while keeping client satisfaction front and center. **What You'll Do** : - Act as the main point of contact for event planning and execution - Manage reservations, room setups, AV needs, and catering coordination - Provide on-site support for events and liaise with internal teams (facilities, guest services, janitorial, etc.) - Communicate effectively across channels to keep stakeholders informed - Track meeting space usage, provide suggestions for optimization, and follow up for feedback - Handle event walkthroughs, pre-cons, cancellations, and last-minute changes like a pro - Ensure event spaces are clean, functional, and ready to impress **What You Bring:** - Prior experience in corporate or conference event planning - Strong organizational chops and the ability to multitask under pressure - Excellent communication skills - written, verbal, and interpersonal - Tech savvy (Google Suite, reservation systems; AV knowledge is a bonus) - Positive, can-do attitude and natural rapport-building skills - Comfortable lifting up to 50 lbs. and being on your feet most of the day - Willingness to flex hours based on client and event needs **The Ideal Fit:** - Proactive, resourceful, and thrives in fast-paced environments - Obsessed with the details and delivering top-notch service - Takes ownership and follows through - no hand-holding required - Knows how to keep things running smoothly while keeping clients happy - Passionate about hospitality and elevating the guest experience **Apply to Rapport today!** _Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA_ Click here to Learn More about the Compass Story (************************************** **Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.** **Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.** Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. **Associates in Rapport are offered many fantastic benefits.** + Medical + Dental + Vision + Life Insurance/ AD + Disability Insurance + Retirement Plan + Paid Time Off + Holiday Time Off (varies by site/state) + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity Theft Protection + Pet Insurance + Commuter Benefits + Employee Assistance Program + Flexible Spending Accounts (FSAs) + Paid Parental Leave + Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (*************************************************************************************************** or copy/paste the link below for paid time off benefits information. ************************************************************************************************** **Req ID:** 1485699 Rapport a specialized division of FLIK Hospitality Group
    $70k-73k yearly 50d ago
  • Cruise & Excursions Director

    American Cruise Lines 4.4company rating

    Mount Vernon, VA job

    American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Cruise & Excursions Directors to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team. The Cruise & Excursions Director is a hybrid role responsible for engaging guests both on board and ashore. On board, the Cruise & Excursions Director is the most visible advocate for guests and is responsible for creating a fun atmosphere while always engaging guests through a series of activities, shows, events, presentations, communications and socializing throughout the cruise. Ashore, the Cruise & Excursions Director engages guests in each destination through a series of shoreside excursions, explorations and adventures while managing all shore excursions and transfer operations, external vendor/operator communications, premium excursion upselling and inventory management. This role has the highest level of guest interaction and can be very demanding, with long hours. The role requires an energetic and creative person with extraordinarily polished presentation skills, a collaborative team spirit and a passion for guest satisfaction. The Cruise & Excursions Director reports to the Hotel General Manager. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships. Responsibilities * Schedule and execute engaging entertainment, enrichment and activity programs that enhance and elevate the guest experience. * Create the Ship to Shore. * Effectively communicate to guests via the shipboard daily program, stage, public address system and one-on-one interaction and socialization. * Be extraordinarily well-versed in the cruising region, ports of call and excursions offered. * Confirm and adjust, as necessary, all shore excursions, explorations, adventures and transfers. * Greet guests as they depart for and return from shore excursions. * Accompany guests on daily excursions as a company representative and brand ambassador. * Coordinate, communicate and confirm all logistics with vendors, coach companies, guides, ground operators and entertainers to ensure timely and smooth service. * Accommodate guest requests, including highly personalized ones such as kayaking, golf tee times, and private transportation arrangements. * Socialize with guests at every opportunity including, but not limited to, mealtimes and cocktail hour. * Make daily midday announcement/update; make every effort to make all PA announcements as the "voice" of the cruise. * Present a detailed Officer's Introduction and Excursions Briefing to guests at the beginning of every cruise. * Assist in the delivery of the Safety Briefing with the Captain. * Ensure lounges are prepared for activities, events, presentations and shows (lounge configuration, stage set-up, background music, A/V requirements, etc.). * Meet and greet step-on entertainers when they join the ship; conduct sound check and inspect stage set-up. * Oversee excursion inventory and invoicing system; be fully responsible and accountable for system hardware. * Manage launch boat operations with the Mate. * Purchase morning newspapers in port each day. * Oversee, manage inventory and display port information collateral for guests; coordinate with local CVBs to obtain and refresh maps, brochures and other port-/region-specific materials of interest to guests. * Ensure that approved background music is playing in lounges before and after each activity, presentation and show. * Create and update bulletin board daily. * Coordinate weekly office inventory. * Prepare folders and materials for turnaround day. * Inform crew members of daily excursion offerings. * Monitor and evaluate performance of vendors, coach companies, guides, ground operators, motor coaches, entertainers and guest speakers, providing immediate course corrections when necessary. * Oversee company representation at pre-cruise hotels on turnaround day (when applicable). * Meet with Guest Speakers, Guest Instructors and Resident Entertainers at the start of every cruise to review scheduling. * Promote on board sales and brand loyalty program. * Communicate and report regularly to the Home Office as to the status of the cruise, excursion counts, guest issues and recovery, entertainment, enrichment and activities. * Perform other reasonable duties as assigned by the Hotel General Manager. * Perform bartending duties as needed with other management personnel. Qualifications: * Bachelor's Degree in hospitality, tourism, or event management is preferred. * Proficiency in Microsoft Office Suite applications. * Enthusiasm, confidence, and a can-do attitude. * Strong public speaking skills. * Strong social skills. * Strong critical thinking skills. * Strong sense of production and presentation. * Basic knowledge of audio/visual equipment required. * Excellent time management and attention to detail. * Strong knowledge of U.S. Geography preferred. * Transportation Worker Identification Credential (TWIC). Attributes for Success: * Ability to engage guests throughout each cruise. * Superior time management. * Ability to manage and solve problems. * Sense of urgency in all guest, crew, and home office requests. * Positive attitude and receptive to continuous performance feedback. Work Schedule: * 7 Days per week while onboard the ship. * 6 to 8 weeks working and living onboard the ship. * 1 to 2 weeks shore leave vacation. Perks: * Benefits package including medical, dental, and matching 401k. * Complimentary travel accommodations. * No living expenses aboard the ship (room and board are included). * Training programs to support you. * Continuous growth in the company. * Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts. * Job sites across the nation*
    $30k-53k yearly est. 52d ago
  • Front Office Supervisor

    Schulte Hospitality Group 3.9company rating

    Richmond, VA job

    Schulte Companies is seeking an energetic, experienced, and hands on Front Office Supervisor to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES * Provide the highest quality of service to the guest at all times. Anticipate and exceed guest expectations. * Assign specific duties to staff for efficient operation of department. * Assist in training new associates and cross-training existing associates. * Assist in interviewing and hiring new associates for the department. * Promote teamwork and associate morale. Treat people with respect. Recognize associate successes. * Have a thorough knowledge of emergency procedures and ensure staff responds appropriately in the event of an emergency. Assist Emergency Response Team as necessary. Know location and use of fire extinguishers. * Monitors daily status of rooms, rates, discount rates and packages. * Maintains current list of available rooms for walk situations. * Coordinates blocking of rooms. * Checks printed registration cards against information on arrival report and rectifies any discrepancies. * Ensures prompt and courteous service to guests. * Pre-registers guests according to standards. * Completes and monitors employee schedule. * Monitors VIP arrivals. * Notify Maintenance Department of any maintenance issues. * Keeps track of rooms to ensure accurate status and readiness for check-in. * Hires, coaches and disciplines direct reports Interacts positively and professionally with guests to resolve issues. * Demonstrate knowledge of EEO policy, Fair Employment Practices and Fair Labor Standards Act. Promote a harassment free work environment. * Acts as Manager on Duty as required. * Work nights, weekends, and holidays as necessary. * Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE * In-depth knowledge of hotel Front Desk operations * Basic math skills * Ability to communicate effectively verbally and in writing * Strong leadership skills * Ability to exceed expectations of guests and team members * Excellent time management skills KNOWLEDGE, SKILLS AND ABILITIES * Ability to multi-task * Team player * Ability to exceed expectations of guests * Hilton Experience a plus! * The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. This position is tipped eligible. Specific compensation and benefit details will be discussed during the interview process.
    $38k-48k yearly est. 11d ago
  • Manager, Responsible Sourcing & Sustainability

    Hilton Worldwide 4.5company rating

    Tysons Corner, VA job

    * This role is based at our corporate office in McLean, VA* This is your chance to be part of our in-house Hilton Supply Management (HSM) team that supports our brands, owners, and operators! HSM has transformed how supply chain and procurement adds value to the hospitality industry, with 6 billion dollars of spend influence, over 2000 suppliers, and support of sustainability, supplier diversity, and responsible sourcing goals. As a Manager, Responsible Sourcing & Sustainability, you will support the team in partnering with all our brands and helping influence and guide programs with unique and distinctive products and services. On the Responsible Sourcing & Sustainability team reporting to the Director, Responsible Sourcing and Suppler Inclusion, you will work on projects including single use plastics reduction and emission reduction projects. HOW WE WILL SUPPORT YOU Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: * Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount * Paid parental leave for eligible Team Members, including partners and adoptive parents * Mental health resources including free counseling through our Employee Assistance Program * Paid Time Off (PTO) * Learn more about the rest of our benefits At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate. Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans. HOW YOU WILL MAKE AN IMPACT Your role is important and below are some of the fundamental job duties that make your work unique. What your day-to-day will be like: * Partner with Hilton's ESG teams and regional HSM partners to better engage with purchasing colleagues and bring to life country, regional, and global Travel with Purpose 2030 goals. How you will collaborate with others: * Work with Category Managers to form close relationships with high-value and high-risk supply partners to help build improvements and efficiencies in responsible sourcing. * Build relationships with internal partners in HSM, Brands, Operations, and the ESG Team to ensure understanding of global Travel with Purpose and Source with Purpose frameworks, and work toward 2030 goals. * Represent HSM with external partners including industry alliances, activists, and other concerned 3rd parties to ensure their understanding of progress on external goals and commitments. What you will take ownership of: * Sourcing Data Reporting & Supplier Risk Assessment. * EcoVadis Program/Questionnaire. * Support additional programs and projects as needed. WHY YOU'LL BE A GREAT FIT You have these minimum qualifications: * Five (5) years of work experience in Supply Chain Management, Procurement, and Sustainability/Sustainable Sourcing * Experience with EcoVadis * Travel up to 20% * Hybrid schedule from McLean, VA It would be useful if you have: * Bachelor's Degree in Supply Chain Management, Environmental Science, Sustainability or related fields * Hospitality industry experience WHAT IT IS LIKE WORKING FOR HILTON Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.
    $29k-56k yearly est. 10d ago
  • DEALER - SCHOOL

    Seminole Hard Rock Hotel & Casino 4.1company rating

    Bristol, VA job

    Age Requirements 21+
    $38k-46k yearly est. Auto-Apply 17d ago
  • Software Engineer Intern

    Airline Tariff Publishing Company 4.1company rating

    Herndon, VA job

    ATPCO is the world's primary source for air fare content, holding over 200 million fares across 160 countries. Every day, the travel industry relies on ATPCO's technology and data solutions to help millions of travelers reach their destinations efficiently. Join us and contribute to the development of innovative applications that power global travel. ATPCO is everywhere people buy flights. We're not just shaping the future of air travel- we're redefining how and where great work happens. At ATPCO, we believe in flexibility, trust, and a culture where your wellbeing comes first Our Culture: We've built a remote-first culture rooted in trust, transparency, and belonging. With open-door leadership, weekly 1:1s, and real-time recognition, we keep our people connected and valued-no matter where they work. Our cultural pillars of Collaboration, Empowerment, Innovation, Learning, Transparency, and Trust guide how we show up for one another and grow together. Job Description As a Software Engineer Intern, you will work within a dynamic development team, contributing to the design and implementation of new applications. This internship offers a hands-on opportunity to participate in the agile development process and gain exposure to state-of-the-art technologies, including Angular, Java, Python, and AWS. Responsibilities: * Actively participate in the design, development, and testing of scalable and efficient applications using technologies like Rust, Go, Python, Java, and AWS. * Write clean, maintainable, and well-documented code, focusing on optimization and performance improvements. * Conduct code reviews to learn best practices and provide constructive feedback. * Apply algorithms and data structures to solve real-world engineering challenges. * Assist with debugging, profiling, and troubleshooting to improve system reliability and identify bottlenecks. * Write and maintain unit and integration tests to ensure application quality. * Participate in agile processes such as standups, sprint planning, and retrospectives. * Showcase your work and present progress to team members and leadership. * Demonstrate curiosity and a willingness to learn and experiment with emerging technologies. Ideal Candidate: * Currently pursuing a degree in Computer Science, Computer Engineering, Mathematics, or a related field. * Experience in building web applications. * Strong understanding of algorithms and mathematics. * Excellent problem-solving and analytical skills. * Insatiable curiosity and eagerness to learn. * Ability to explain concepts clearly and effectively using whiteboarding or similar methods. Why Join Us? * Opportunity to work with cutting-edge technologies and innovative solutions. * Gain practical experience in agile development processes. * Collaborate with a talented team of engineers and learn from industry leaders. * Contribute to impactful projects that influence global travel systems. Qualifications Additional Information At ATPCO, we are deeply committed to diversity, equity, and inclusion. Our supportive policies promote work-life balance through flexible work arrangements, and we cultivate a workplace where every employee feels valued, respected, and a true sense of belonging. We consider qualified applicants for employment without regard to race, gender, age, color, religion, national origin, citizenship status, marital status, disability, sexual orientation, protected military/veteran status, gender identity or expression, genetic information, marital status, medical condition, or any other legally protected factor All your information will be kept confidential according to EEO guidelines.
    $36k-57k yearly est. 15d ago
  • Event Staff: Ticket Seller (Part-Time/Seasonal)

    Monumental Sports Entertainment 4.3company rating

    Fairfax, VA job

    Monumental Sports & Entertainment (MSE) is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates seven major and minor sports teams: 2018 NHL Stanley Cup Champion Washington Capitals, NBA's Washington Wizards, WNBA's 2019 Championship Washington Mystics, NBA G League's Capital City Go-Go, 2021 & 2020 NBA 2K League Champion Wizards District Gaming and Caps Gaming, an esports sub-brand of the Capitals. Additionally, it holds a significant investment in a seventh professional team, Team Liquid, an endemic esports team owned and operated by aXiomatic, in which MSE is an investor. In September 2022, MSE acquired the regional sports network, then-called NBC Sports Washington and newly rebranded as Monumental Sports Network. Monumental Sports Network now holds the exclusive local television media rights to Capitals', Wizards', and Mystics' games. The network is both a linear channel and a digital operation. Prior to acquiring the linear platform, the digital platform was launched by MSE in 2016, as the first-of-its-kind regional sports network for digital, mobile, and streaming platforms. Those linear and digital platforms are now combined and join Caps Radio, Wizards Radio, MSE Outdoor and Monumental Productions for a full suite of six media enterprises. In addition to Capital One Arena - a venue which hosts 3M+ visitors across over 250 events annually, MSE also manages MedStar Capitals Iceplex (training facility for the Capitals), MedStar Health Performance Center (training facility for the Wizards, Mystics, and Go-Go) and EagleBank Arena (a 12,000+ live event venue on George Mason University's campus). In July 2020, MSE partnered with William Hill (subsequently acquired by Caesars Entertainment) to open the first ever in-arena sportsbook in North America, now called Caesars Sportsbook. MSE opened "District E powered by Ticketmaster" in the spring of 2023, a flagship esports and entertainment venue. This 14,000-square-foot live-event theater offers a 365-day-a-year series of immersive experiences in esports, music, culinary excellence, event programming, and community events. MSE proudly promotes its core values for all those that interact with the company. As a member of our team: * You will provide first-class customer service and value for our fans. * You will champion a double-bottom line that engages, unifies, and gives back to the community we serve. * You will work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans. * You will measure performance with specific objectives and metrics and our analysis and decisions are compelled by data. * You will prize leadership, but you should value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble. * You will innovate. We are nimble and first to market. We are not averse to risk. * You will have fun. We are in the business of happiness. Position Overview: Box Office Ticket Sellers are responsible for providing customer service to all EagleBank Arena (EBA) guests. This position will provide event knowledge, process ticket transactions, and provide general building information for the 2025-26 Event Season. Are you customer service oriented, tech savvy, professional, and enjoy working on a team? We'd love to hear from you! Responsibilities: * Answer questions pertaining to ticketing for upcoming events. * Use Ticketmaster software system to sell tickets, process payment, and deliver mobile tickets. * Provide technical support with mobile ticketing, walking customers through how to access their tickets. * Answer general questions about the venue including entrances, concession options, restrooms, and parking. * Assist customers in need of accessible seating, explaining their seating options and how to navigate through the venue. * Other duties as assigned. Minimum Qualifications: * High school graduate or equivalent. * Experience providing outstanding customer service, cash handling, and able to work in a dynamic and fast paced environment. * Bilingual and multi-lingual applicants are strongly encouraged to apply. * Strong interpersonal, written, and verbal communication skills. * Good problem solving skills and the ability to work as a team member. * 18 years of age or older. * Flexibility to work evenings, weekend, and holidays as needed. Pay Rate: $15.00 USD/hour. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $15 hourly 16d ago
  • Banquet Manager

    Aparium Hotel Group 3.9company rating

    Alexandria, VA job

    Reports to Director of Food and Beverage WHO YOU ARE You've been called a juggler, a plate-spinner of sorts, both figuratively and sometimes literally. You are an individual who prides themselves on delivering, bringing the vision to life in a way no one else could; driven to provide an unmatched experience for guests and associates alike. You enjoy and excel in the high-pressure environment to execute what is needed in exceeding our guest's expectations and demonstrating the Aparium difference. You are attentive, courteous, efficient and motivate others by inspiring confidence, respect, enthusiasm, and collaboration. You are highly organized and can plan multiple activities and meet deadlines, all while maintaining a positive and professional demeanor. THE ROLE The Banquet Manager reports directly to the Director of Food and Beverage. It is critical the person in this position is tactical and strategic; if you only prefer to "see the forest" and not "plant the trees," then this is not a role for you. All leaders of Aparium are required to get down and dirty to unearth existing needs and personally ensure what needs to be fixed is repaired. We are a young company that is in hyper-growth, so having the ability to be a soldier is as critical as being a general. As the Banquet Manager, you will lead the Banquets Team to execute the group and social events hosted at our property. The Banquet Manager wears many different hats throughout the day - leading by example while spending much of your day engaging with your associates and clients before, during, and after events. We encourage our leaders to inspire and challenge each other to be their best. A large degree of self-motivation is needed to drive your department, while collaborating with the Sales team to bring the clients' vision to fruition. As a leader within Aparium Hotel Group, you will work with a phenomenal group of peers who insist that you are collaborative, humble, experienced, and open-minded - no egos are allowed. The Banquet Manager will maintain and execute the Standards of Service for Food and Beverage events, assuring success for the guest experience. WHAT YOU WILL DO * Uphold and model the company's principles of People, Place and Character; and ensure your team also models the way our values drive collaboration, intuition and translocal hospitality * Actively participate in recruitment, training, scheduling, supervising, coaching, and motivation of all Banquet associates in order to create an environment that nurtures ideas and develops future talent for succession planning in the Banquet program; effectively use corrective action to address root causes of issues, course-correcting any missed opportunities. * Ensure timely set-up of all functions and adhere to food and beverage standards and guest requests through active communication with the Sales and Catering Department. Responsible for maintaining a strong client relationship and ensuring all requests are communicated to staff. * Review all banquet event orders to determine appropriate staffing levels, room/station assignments, and décor. Work with Sales team to effectively communicate all requests. Communicate information to the kitchen and other supportive departments prior to and during events. * Manage inventory, control breakage/loss reduction of China, glass and silver related to banquet services. Inspect and oversee the cleanliness and maintenance of all function spaces, public areas, and service areas on all banquet levels. * Assists in other food and beverage departments as needed. * Maintain regular communication with the F+B Management team to provide updates, discuss plans, communicate needs, and align on priorities, understanding that flexibility with your responsibilities is paramount to support a successful operation. HOW YOU WILL LEAD * Offer direct support for your team through coaching, counseling, gentle correction, and constructive feedback. * Collaborate effectively with all hotel departments including Sales, Culinary, Food & Beverage, and Hotel Operations to provide an exemplary guest experience. * Be respectful in your daily interactions with your managers, direct reports, and peers, exemplifying the utmost level of professionalism and being a pillar within your community. * Be a subject matter expert in Banquet and Events techniques, as well as understanding the history of the cuisine most closely related to the hotel food and beverage concept(s), effectively guiding others in their personal search with a gentle hand, never admonishing their lack of knowledge. * Demonstrates business acumen by ensuring that initiatives align with operational goals and budgets; shows passion to further develop this skillset. WHAT YOU WILL NEED * Minimum of five (5) years' experience in a leadership role in Banquets, Catering and/or Events or Food and Beverage management * Passion for Events and guest services * Must be proficient in Word, Excel, and other applicable computer systems. * Thorough understanding of excellent service, labor control, maintenance, merchandising and accounting * Ability to obtain and/or maintain Alcohol Awareness certification (TIPS) and Food Handlers Certification (SERV Safe) within 30-days of hire. * Thorough understanding of all food and beverage items offered, including ingredients, methods of preparation and proper service. * Expert knowledge of wines and spirits * Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel, including nights, weekends, and holidays. * Fluency in English both verbally and non-verbally * Ability to stand and walk for extended periods of time; push, pull, lift up to 50 lbs. * Must be able to work in extreme temperatures like freezers (-10* F) and kitchens (+110* F), possible for one hour or more. WHO WE ARE Hotels done differently. It's not just a slogan or catchphrase, it is who we are in everything we do. We believe in the power of People, Place and Character; ensuring our properties are a place where individuals are valued and celebrated as a tribute to the neighborhoods and the people of the communities in which we operate; elevating our associates' pride in who they are, where they live and who we serve. Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing the disparate forces together in bustling, smaller markets. Located in the heart of Old Town Alexandria, Hotel Heron offers guests the opportunity to see Old Town from a new vantage point. With Washington, DC just minutes away, Hotel Heron acts as a flag in the sand just across the river, beckoning travelers to explore beyond the National Mall and Monuments to discover a city ripe for its new renaissance. Originally opened in 1926 as the George Mason Hotel, this adaptive reuse combines the iconic inn with an adjacent new building that houses a modern event space and elevated guest rooms. This chic 134 room boutique hotel is home to a signature ground floor restaurant serving hearth inspired Mid-Atlantic cuisine, a cozy craft cocktail bar hidden in the heart of the hotel, and an open-air seasonal rooftop bar with unparalleled views of the Potomac. Elevated amenities include a state-of-the-art fitness center and meeting spaces designed for socializing, co-working, creating, eating, drinking, and relaxing. The hotel brings together world travelers and neighbors alike while showcasing Alexandria's rich legacy and knack for innovation through thoughtful touches from local businesses and artisans. As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve. Hotel Heron participates in the Department of Homeland Security's E-Verify program.
    $46k-59k yearly est. 19d ago
  • Director of Guest Services

    Kalahari Resorts & Conventions 4.2company rating

    Bowling Green, VA job

    Join the Kalahari Experience At Kalahari Resorts & Conventions, our Promise is simple: Lead with Love. We care deeply for our guests, associates, and communities-treating people like family and creating spaces where everyone feels valued. Now Hiring: Director of Guest Services In this role, you'll directly supervise the front office, bell staff and concierge teams as well as work in partnership with the Front Office Manager(s), Director of Rooms and the Guest Experience team to achieve our desired results. You'll potentially serve as the Property Manager on duty when needed, and oversee all property operations, ensuring that the highest levels of hospitality and service are provided. As a leader, you'll bring our Promise to life-supporting associates, inspiring teamwork, and delivering unforgettable guest experiences. Onboarding for this role will likely begin in Quarter 2 or Quarter 3. What You'll Do: Oversee daily guest services operations, ensuring exceptional service delivery and a seamless experience across all touchpoints. Lead, coach, and develop guest services teams to create a positive, high-performing work environment. Design and implement service standards, policies, and procedures to consistently exceed guest expectations. Manage budgets, staffing, and resources to optimize efficiency, service quality, and departmental performance. Analyze guest feedback and service metrics to identify trends, resolve issues, and drive continuous improvement initiatives. What We're Looking For: Four years of previous front office or guest service manager experience. Broad understanding of the tourism industry and the day-to-day functions of all aspects of a resort. Experience growing others - and looking for growth. Basic P&L/budget experience. Passion, energy, self-motivation and an infectious personality! Preferred Requirements Bilingual, in Spanish and English. Experience with a property of 500 rooms or more. Formal training or hands-on education in hotel management and operations. Basic sales experience. Why Kalahari? Career growth with promotion from within Comprehensive benefits (401k, health, vision, dental) Discounts, perks, and education assistance Be part of something extraordinary. Apply today and help us Lead with Love. Kalahari Resorts & Conventions is an Equal Opportunity Employer.
    $19k-28k yearly est. 5d ago
  • Chick-fil-A Wards Road Sunshine Shift Team Member

    Chick-Fil-A 4.4company rating

    Lynchburg, VA job

    SUNSHINE SHIFT - TEAM MEMBER ($14/hour) Chick-fil-A Wards Road and Candlers Crossing ONLY!* * Please note this application is for both of our two locations listed above! Your actual location will be determined during your interview process (if eligible). You do NOT need to submit an application for each location if you are interested in both! We own and operate three locations total but this position is only for the two locations listed. * - - We own and operate the three primary locations in Lynchburg! Wards Road, Candlers Crossing, and River Ridge Mall. > CANDLERS CROSSING location is located in front of Hobby Lobby in Lynchburg. > WARDS ROAD location is located beside Golden Corral > RIVER RIDGE MALL location is inside the food court of the River Ridge Mall. * - - Sunshine Shift Team Member Shift: 11:00 AM - 2:00 PM, Monday through Saturday (work up to five days or as few as two!) Perfect for: Stay-at-home parents, retirees, students, or anyone looking to add a little sunshine (and extra income!) to their day. Do you want a fun, part-time job that fits neatly into your day? Our Sunshine Shift is designed for those who want a short, flexible shift while the sun is shining. Whether you're looking to get out of the house, earn a little extra cash, or just fill a few hours with purpose, this is the role for you! What You'll Do: * Jump in and help with operations during our midday rush * This may include front of house operations including but not limited to: front counter register, dining room attendant, drive thru operations, and other front of house operations as needed. * Greet guests with a smile and provide friendly service * Keep things tidy, organized, and running smoothly * Be the bright spot in someone's day What We're Looking For: * A positive attitude and reliable schedule * Great with people and a team player * Someone who enjoys staying active and busy * No experience? No problem! We'll train you. Why You'll Love It: Short shifts that don't take over your day Great for socializing and staying active Perfect balance for busy parents, retirees, or anyone wanting a midday boost Be part of a friendly, supportive team * -- > About The Environment! At Chick-fil-A, the team member role is more than just a job, it's an opportunity. In addition to working directly for an independent Operator, team members gain life experience that goes far beyond just serving a great product in a friendly environment. Further develop leadership, communication, multi-tasking, and customer service skills that will help you in day-to-day life and your career. A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. With opportunities for earning more based upon your restaurant operations knowledge, along with our own in-house leadership recruitment program, Chick-fil-A offers an opportunity to enhance your skills and develop career-minded individuals. > No Experience Is Necessary We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know. > Additional Opportunities/Incentives: * Scholarships (Both corporate and local) * Full Time benefits = Insurance (Medical, Dental, Vision, Life) with an operator contribution included. * TelaDoc service * 401k * Hands-On Training * Periodic Reviews .... and more! If you're ready to bring a little sunshine into your routine (and ours), we'd love to meet you! Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
    $14 hourly 9d ago
  • Sous Chef

    AKA Hotels+Hotel Residences 4.2company rating

    AKA Hotels+Hotel Residences job in Alexandria, VA

    Hotel AKA Alexandria is seeking talented Sous Chef to join the culinary team! The Sous Chef will support the AKA brand culinary efforts to create, organize, implement, and manage the banquets and events of the Food & Beverage department and actively participate in all food production in these areas, with particular emphasis on team member management. RESPONSIBILITIES: Participates in production of all food items necessary for operation. Assist Brand Culinary Leadership to plan and direct all functions of the Food & Beverage department to meet the daily needs of the operation and AKA Standards. Visually inspects, selects and uses only the freshest produce, meat, fish, and other ingredients in the preparation of food products, and adheres to sanitation and food handling expectations. Assigns in detail, specific duties to all banquet kitchen colleagues; monitors these tasks and team member schedules, including developing new products of banquet menus. Responsible for scheduling and labor management for all banquet kitchen team members. Regularly review, evaluate, and respond to customer satisfaction and/or dissatisfaction of banquets/events; recommend new operating standards to when applicable. Train, supervise, develop, discipline, counsel and evaluate kitchen team members according to hotel and AKA Standards. Involved in recruiting and interviewing kitchen team members. Involved in communications to FOH team members pre-service meetings and audit pre-service line checks daily. Participates in monthly inventory of all dry goods, produce, proteins, etc. Attend mandatory meetings and contribute to these meetings in a professionally effective manner; regularly communicate with all colleagues. Participate in community public relations for the hotel. Utilize computer equipment to analyze forecast, cost, and revenue reports and make decisions based on that information to ensure departmental profitability. Keep work area clean and organized. Ensures staff is compliant with uniform and grooming standards. Complete other duties as assigned by Brand Culinary Leadership or other superiors. Demonstrate positive leadership characteristics and act as a role model for staff members. REQUIRED QUALIFICATIONS: High School graduate required. College degree preferred. At least five (5) years relevant experience in a senior Sous Chef or Lead Chef role in a full-service chef-driven restaurant. Previous hotel experience is a plus. Food handler certification required and CPR Certification is beneficial. Ability to read, listen and communicate effectively in English both verbally and in writing in order to prepare official memorandum and correspondence as well as provide clear and meaningful instructions, guidance and counseling to all colleagues. Advanced knowledge of food and beverage operations including foods, beverages, supervisory practices and philosophy, service techniques, kitchen operation and guest interaction. Ability to multi-task Ability to work under pressure in a fast-paced kitchen environment. Our Team Members enjoy very generous PTO; Health; Dental; Vision and 401(k) benefit plans. We recognize and promote top performers because we know that our success is due to your achievements . AKA Hotels + Hotel Residences is a family owned and operated company, we consider our Team Members the most important asset. With over 100 years of history and experience behind us we're always looking for Team Members ready to join our family. Grow with us! Hotel AKA Alexandria & AKA Hotels+Hotel Residences: Hotel AKA Alexandria brings a new level of style and sophistication to Old Town, a charming historic destination known for its boutique shopping, art galleries, and waterfront restaurants. Designed by world-renowned architect and designer Piero Lissoni, this tranquil urban retreat enhances your stay in Alexandria, Virginia - just 20 minutes from Washington, D.C. and a short 10-minute drive from Ronald Reagan Washington National Airport. AKA balances the style and hospitality of an intimate hotel with the space and comfort of an elegantly appointed luxury apartment. Specializing in short and long term stays, AKA stands for exclusive locations, contemporary design and exceptional business, fitness and lifestyle services.
    $31k-38k yearly est. 3d ago

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AKA Beverly Hills may also be known as or be related to AKA Beverly Hills, BEVERLY HILLS CONFERENCE and Beverly Aka Hills.