Bicycle mechanic job description

Job Type : Full-time, Non-exempt, 34 hours per week, 4 days per week

Founded in 2014, Bicycle Transit Systems (Bike Transit) is a woman-owned business that operates and manages the Philadelphia, Los Angeles and Las Vegas bike share programs as well as a nation-wide customer service call center. Our mission is to operate bike share systems that create connections in our communities and protect our planet. Bike Transit employees provide safe, seamless, reliable, and memorable customer experiences, and create mutually-rewarding relationships with our riders, suppliers, and clients. We are currently looking for a dedicated Bike Mechanic to join our Philadelphia team!

The Bicycle Mechanic position is responsible for assisting in the inspection, maintenance, and repair of the Indego bike share fleet. Reporting to the Bike Mechanic Supervisor, the Mechanic will complete safety inspections and repairs on bicycles in the shop and the field, as well as assist with battery swapping, bike assembly, and other operational work as needed. This position will require riding a cargo bike loaded with equipment and navigating the city safely by bicycle. This position will entail outdoor work with high exposure to the public and potentially inclement weather. Bike shop experience is preferred, and urban riding experience is a must. Mechanics will receive full training on the specific maintenance requirements of the bicycles; however, experience working in mechanically and technically minded environments is required. A strong candidate will support Bike Transit’s commitment to a strong and positive workplace culture.

A few of the benefits we offer:

• Competitive compensation package
• Affordable medical, dental, and vision insurance options
• 401k with up to 4% employer match
• 12 days PTO + 10 company holidays per year
• 4 day work week
• Paid parental leave
• Free bike share memberships
• Pet-friendly workplace

Duties and Responsibilities:

• Work under the guidance of the Bike Mechanic Supervisor.
• Become an expert on all working aspects of bike share fleet.
• Perform safety checks and repairs in the field and shop.
• Repair bikes as needed to company specifications.
• Diagnose ebike issues via diagnostic software tool.
• Manage inventory of parts and tools both in shop and on cargo bike.
• Prioritize field repairs based on complexity and demand, diagnose issues in field when necessary.
• Perform basic repairs and maintenance on cargo bikes when necessary.
• Handle public interactions in the field.
• Communicate bike and non-bike related issues to dispatch.
• Must be willing to work weekends.
• Will require a combination of days in the bike shop, and 2-4 days of work in the field.
• Must diligently maintain accurate service records for all repairs completed.
• Other duties as assigned.

Education and/or Work Experience Requirements:

• Bicycle mechanic experience preferred.
• Experience cycling in an urban environment, in all weather conditions, required.
• Proven technical and mechanical aptitude, innovation and critical thinking.
• Ability to repair E-Bike specific issues
• Ability to repair basic bicycle electronics
• Ability to manage repair schedule.
• Highly organized.
• Excitement, interest in bike share, and sense of humor a must.

Physical Requirements and Special Demands:

• Must work outdoors in various temperatures including rain, cold and heat conditions.
• Must be able to ride a cargo bicycle confidently and safely in an urban environment.
• Must be willing to work in field 2-4 days per week.
• Must complete repairs in the field, incorporating use of portable stand when necessary.
• Requires frequent and repetitive bending, stooping, lifting up to 55 pounds.
• May require warehouse and light office work when necessary.
• Candidates will be required to show proof of being fully vaccinated against COVID-19 upon commencing employment. Reasonable accommodations will be considered on a case-by-case basis for exemptions to this requirement in accordance with applicable law.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer M/F/V/D