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Become A Bicycle Service Technician

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Working As A Bicycle Service Technician

  • Identifying Objects, Actions, and Events
  • Making Decisions and Solving Problems
  • Getting Information
  • Operating Vehicles, Mechanized Devices, or Equipment
  • Updating and Using Relevant Knowledge
  • Unpleasant/Hazardous Environment

  • Outdoors/walking/standing

  • Stressful

  • $37,850

    Average Salary

What Does A Bicycle Service Technician Do At Dick's Sporting Goods

* Create a world-class customer experience by providing passionate customer service and selling through customer engagement, specifically (but not limited to) our Bike Department
* Uphold company standards for merchandise presentation of the best apparel and equipment brands in sporting goods
* Demonstrate ability to genuinely interact with customers to show passion, knowledge, dedication, and commitment in their sport or activity
* Promote company programs including warranty sales, Scorecard (loyalty program), private-label credit cards, and other seasonal promotions
* Achieve sales goals through selling bikes and related merchandise
* Bike building, repair and service
* As business needs arise, other tasks may become necessary

What Does A Bicycle Service Technician Do At Adventure Electric Bicycles LLC

* Learn the industry and understand the products we offer on a technical level.
* Perform bicycle repair operations Tune and fit bikes to customers Maintain spare parts inventory and shop demo bikes Participate in local outreach events and related events with sale s team as needed Maintain workshop organization and cleanliness Prepare bikes, on time, for rental, events and other deadlines Take notes of all the work done on bikes and update the database Be customer service oriented with excellent communication skills and interest in working with e-bike customers Have the ability to work quickly in a fast paced environment.
* Experience with electric bicycles is a plus Assemble new bikes as they arrive and enter all pertinent information into the database

What Does A Bicycle Service Technician Do At Dick's Sporting Goods

Create a world-class customer experience by providing passionate customer service and selling through customer engagement, specifically (but not limited to) our Bike Department

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How To Become A Bicycle Service Technician

Employers prefer that automotive service technicians and mechanics complete a formal training program at a postsecondary institution. Industry certification is usually required once the person is employed.

Education

High school courses in automotive repair, electronics, computers, and mathematics provide a good background for prospective service technicians. However, high school graduates typically need further training to become fully qualified.

Completing a vocational or other postsecondary education program in automotive service technology is considered the best preparation for entry-level positions. Programs usually last 6 months to a year and provide intensive career preparation through classroom instruction and hands-on practice. Short-term certificate programs in a particular subject, such as brake maintenance or engine performance, are also available.

Some service technicians get an associate’s degree. Courses usually include mathematics, electronics, and automotive repair. Some programs add classes in customer service and other necessary skills.

Various automobile manufacturers and dealers sponsor associate’s degree programs. Students in these programs typically spend alternating periods attending classes full time and working full time in service shops under the guidance of an experienced technician.

Training

Service technicians who have graduated from postsecondary programs in automotive service technology generally require little on-the-job training.

Those who have not completed postsecondary education, however, generally start as trainee technicians, technicians’ helpers, or lubrication workers. They gradually acquire more knowledge and experience by working with experienced mechanics and technicians.

Licenses, Certifications, and Registrations

The U.S. Environmental Protection Agency (EPA) requires all technicians who buy or work with refrigerants to be certified in proper refrigerant handling. No formal test preparation is required, but many trade schools, unions, and employer associations offer training programs designed for the EPA exam.

Certification from the National Institute for Automotive Service Excellence (ASE) is the standard credential for service technicians. Certification demonstrates competence and usually brings higher pay. Many employers require their service technicians to become certified.

ASE certification is available in nine different automobile specialty areas: automatic transmission/transaxle, brakes, light vehicle diesel engines, electrical/electronic systems, engine performance, engine repair, heating and air-conditioning, manual drive train and axles, and suspension and steering.

To become certified, technicians must have at least 2 years of experience (or relevant schooling and 1 year of experience) and pass an exam. Technicians who achieve certification in all of the foregoing areas (light vehicle diesel engine certification is not required) may earn ASE Master Technician status.

Important Qualities

Customer-service skills. Service technicians must discuss automotive problems—along with options to fix them—with their customers. Because workers may depend on repeat clients for business, they must be courteous, good listeners, and ready to answer customers’ questions.

Detail oriented. Service technicians must be aware of small details when inspecting or repairing vehicle systems, because mechanical and electronic malfunctions are often due to misalignments or other easy-to-miss causes.

Dexterity. Service technicians perform many tasks that require steady hands and good hand-eye coordination, such as assembling or attaching components and subassemblies.

Mechanical skills. Service technicians must be familiar with engine components and systems and know how they interact with each other. They often must take apart major parts for repairs and be able to put them back together properly.

Organizational skills. Service technicians must keep workspaces clean and organized in order to maintain safety and ensure accountability of parts.

Physical strength. Service technicians must sometimes lift and maneuver heavy parts such as engines and body panels.

Troubleshooting skills. Service technicians must be able to use diagnostic equipment on engine systems and components in order to identify and fix problems in increasingly complicated mechanical and electronic systems. They must be familiar with electronic control systems and the appropriate tools needed to fix and maintain them.

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Bicycle Service Technician jobs

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Bicycle Service Technician Typical Career Paths

Bicycle Service Technician Demographics

Gender

  • Male

    91.0%
  • Female

    6.0%
  • Unknown

    3.0%

Ethnicity

  • White

    82.2%
  • Hispanic or Latino

    11.9%
  • Asian

    5.0%
  • Unknown

    0.7%
  • Black or African American

    0.2%
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Languages Spoken

  • Spanish

    66.7%
  • Korean

    33.3%

Bicycle Service Technician

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Bicycle Service Technician Education

Bicycle Service Technician

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Top Skills for A Bicycle Service Technician

NewBikesOutstandingCustomerServiceNewBicyclesSalesFloorCustomerBicyclesBicycleRepairInventoryFitnessEquipmentBicycleTechnicianGymRepairsBicycleHandToolsBicycleAssemblyProductKnowledgeStoreSalesDicksStoreBicyclesStoreInventoryBicyclePartsCustomerQuestionsBikeShopBikeTechnician

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Top Bicycle Service Technician Skills

  1. New Bikes
  2. Outstanding Customer Service
  3. New Bicycles
You can check out examples of real life uses of top skills on resumes here:
  • Assemble new bikes and maintain customers' bikes using tried and true precision techniques.
  • Received multiple written commendations for outstanding customer service.
  • Assembled new bicycles; repaired and serviced after the sale bicycles.
  • return time* Assisted with the preparation of opening the new store* Assisted sales associates on the sales floor as needed
  • Construct store bicycles to be displayed and sold Repair customer bicycles Conduct pre-sale inspection of all bicycles Contact manufacturers and suppliers

Top Bicycle Service Technician Employers