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Big Brand Tire & Service jobs in Phoenix, AZ

- 67 jobs
  • Automotive Service Manager

    Big Brand Tire & Service 3.6company rating

    Big Brand Tire & Service job in Phoenix, AZ

    Job Description Automotive Service Manager Pay: $54,160.00 - $89,360.00+ annually (base + commission + monthly bonus + overtime) We're a performance-driven, results-focused team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other. We offer the kind of benefits you'd expect from a larger organization - plus a few that give us an edge over the competition. And the best part? You'll be joining a driven, genuinely solid team that sets the standard for speed, accuracy, and service. Compensation & Benefits Competitive hourly rate + commission and overtime opportunities Paid vacation and holidays Medical, dental, vision, life, and supplemental insurances 401(k) with company match Employee discounts, referral bonuses and ASE reimbursement Genuine career growth - with progression into Store Manager or Multi-Unit leader, evidenced by hundreds of team member promotions. Service Manager: Lead the service team - train, coach, and motivate techs & advisors to perform at their best Be the bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence Drive store performance by hitting and exceeding sales & service targets Partner with Store Manager on daily operations, scheduling, and compliance Keep the shop efficient, safe, and aligned with company standards Ensure every customer gets world-class service that builds loyalty and trust What Makes You a Great Fit At least 1-3 years of experience in automotive service management or retail repair leadership Strong background in service sales (tires, brakes, maintenance, or mechanical) Proven ability to lead a team in a high-volume, fast-paced environment Excellent communication and problem-solving skills Valid driver's license + ability to lift 70 lbs (jumping in when needed is part of the job) A self-starter who thrives on results, accountability, and growth Open availability, including weekends, to lead and support the team during peak business times About Big Brand Tire & Service For 50+ years, Big Brand has been the trusted name in tires and auto repair. Now in over 10 states and growing fast, we're serious about two things: delivering world-class service to our customers and being the employer-of-choice by providing endless opportunities for career growth. Apply today! If you've got what we are looking for, one of our recruiters will reach out to you by phone THIS WEEK Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace. Powered by JazzHR OHgS8yRy7X
    $54.2k-89.4k yearly 10d ago
  • Automotive Store Manager

    Big Brand Tire & Service 3.6company rating

    Big Brand Tire & Service job in Phoenix, AZ

    Job Description Automotive Store Manager Pay: $86,220.00 - $137,900.00+ annually (base + commissions + monthly bonus + overtime; uncapped upside for top performers) We're a performance-driven, results-focused team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other. We offer the kind of benefits you'd expect from a larger organization - plus a few that give us an edge over the competition. And the best part? You'll be joining a driven, genuinely solid team that sets the standard for speed, accuracy, and service. Compensation & Benefits Competitive hourly rate + commission and overtime opportunities Paid vacation and holidays Medical, dental, vision, life, and supplemental insurances 401(k) with company match Employee discounts, referral bonuses and ASE reimbursement Genuine career growth - with progression into Store Manager or Multi-Unit leader, evidenced by hundreds of team member promotions. Automotive Store Manager: Lead & develop: recruit, hire, schedule, coach, and performance-manage a winning team Win the day: set the game plan, drive KPIs, celebrate wins, course-correct fast Own the guest experience: model five-star service; jump in on estimates, approvals, and tough saves Drive sales: execute playbooks, price with confidence, ensure clear recommendations & follow-through Run the P&L: payroll discipline, inventory accuracy, shrink control, budget adherence Protect the house: OSHA/EHS compliance, cleanliness, equipment/vendor coordination Operate with excellence: cash/POS controls, reporting, audits, and policy adherence What Makes You a Great Fit 2+ years store or service management in automotive (or high-volume retail with strong service & P&L ownership) Proven sales leadership: hits targets, builds pipeline, lifts average RO & close rates People leader: hires well, coaches often, holds standards, retains talent Operational athlete: confident with KPIs, scheduling, inventory, and cash controls Customer-first communicator who builds trust with clear explanations and follow-through Valid driver's license; able to assist with shop flow (periodic lifting up to 70 lbs) Open availability, including weekends, to lead the store through our busiest guest-facing hours Nice-to-have: ASEs, multi-brand experience, turnaround wins, Spanish/English bilingual. What Success Looks Like (KPIs you'll own) Comp sales growth & gross profit dollars Labor/parts margin health; average RO; alignment & warranty attachment Technician productivity & efficiency; clocking and MEAL/OT compliance Inventory accuracy & shrink; safety & audit scores Team engagement, retention, and bench readiness About Big Brand Tire & Service For 50+ years, Big Brand has been the trusted name in tires and auto repair. Now in over 10 states and growing fast, we're serious about two things: delivering world-class service to our customers and being the employer-of-choice by providing endless opportunities for career growth. Apply today! If you've got what we are looking for, one of our recruiters will reach out to you by phone THIS WEEK Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace. Powered by JazzHR yGUL7BJ1AG
    $29k-52k yearly est. 10d ago
  • Sales Agent

    Discount Tire 4.3company rating

    Phoenix, AZ job

    Sales Agent Starting Pay: $19/hr General Description: Under immediate guidance, assists customers in finalizing the purchase process for tires, wheels, and accessories; ensures that the process is "Inviting, Easy, and Safe". Essential Duties and Responsibilities: Develops and maintains customer relationships utilizing basic Customer Experience Strategy (CES) concepts; engages customers in a friendly and professional manner to build trust and respect; delivers the "Unexpected Discount Tire Experience". Provides answers to basic customer inquiries, including those related to passenger and touring vehicles; troubleshoots and diagnoses technical/product issues; escalates complex inquiries to the Sales Specialist. Determines customer needs and expectations; empowers customer with the knowledge and tools necessary to "Select the Right Tire" for their needs and budget while ensuring that "Our first consideration is the Safety of the Customer". Determines whether the customer prefers conducting business through the webpage, receiving a quote-to-purchase link (Q2P), or visiting a local store. Validates product requirements such as sizing, fitment, and safety standards; ensures product recommendations align with industry & company safety standards. Entrusted to provide customers with valid price match in order to complete the checkout process. Meets business defined Key Performance Indicators (KPIs). Assists employees or customer by answering questions related to Discount Tire processes, procedures, and services. Completes work in a timely and accurate manner while providing exceptional customer service. Other duties as assigned. Qualifications: Ability to communicate with customers over the phone is necessary. One-year sales related experience is preferred. Automotive, Tire industry or Discount Tire store experience is a plus. Basic understanding of products and services the Company offers is necessary. Basic understanding of CES lead action concepts. Ability to meet sales goals is necessary. Ability to build professional relationships with customers and cross functional teams. Must demonstrate strong attention to detail and data accuracy. This position requires excellent verbal and written communication skills; including attentive and active listening to identify and address the customer's needs. Customer service skills, including the ability to manage and respond to different customer situations while maintaining a positive and friendly attitude are essential. Basic level computer experience, including skills in Microsoft Word and Excel, is necessary. The ability to work successfully independently and within a team is necessary. The ability to work efficiently under pressure, accurately meet deadlines, present a professional demeanor and work well independently is essential. In addition, organizational and problem-solving skills, a can-do attitude, and the ability to adjust to changing requirements are essential. Maintaining confidentiality, treating others with respect and upholding Company values are key attributes. Educational Requirements: This position requires a high school diploma or GED. Workdays: Normal workdays are Monday through Saturday. Work Hours: Normal work hours are between 7:00 a.m. to 6:00 p.m. Monday through Friday and 7:00 a.m. to 5:00 p.m. on Saturday. Scheduled shifts are based on business needs. Schedules are subject to change.
    $19 hourly Auto-Apply 9d ago
  • IT Asset Specialist II (RITM0460059)

    Discount Tire 4.3company rating

    Phoenix, AZ job

    Here at Discount Tire, we celebrate the spirit of our people with extraordinary pride and enthusiasm. Our business has been growing for more than 60 years and now is the best time in our history to join us. We are opening more locations every year and we are always looking for qualified individuals to join us in our growth. We are a company that promotes from within, both in our retail and corporate operations. Under general supervision, the Asset Specialist II is responsible for supporting the implementation, optimization, and governance of the lifecycle of IT Assets in the environment, with a focus on IT Applications and their related infrastructure components. Essential Duties and Responsibilities: * Support IT Asset Management Lifecycle using ITIL methodology and ServiceNow workflows. * Support deployment and implementation of policies and procedures for inventory control, tracking, and reporting on IT assets throughout their lifecycle. * Make recommendations for optimizing IT Assets to achieve full efficiency and validate Return On Investment (ROI) and Total Cost of Ownership (TCO). * Execute Hardware and Software Asset Management, including Audits, Systemic and Physical inventories, Monthly Reports and Forecasting. * Track and maintain hardware assets, software licenses, warranties, maintenance agreements, and vendor contracts related to IT Assets. * Research industry best practices and compare against the organizations practices establishing benchmarks for managing IT assets. * Effectively communicate asset management strategies to team members and stakeholders in a timely and clear fashion. * Deliver reporting requirements related to Finance and Operational requests, including operating metrics, weekly and monthly key performance Indicators. * Provide trend analysis and make recommendations for Asset Management and Service Management process improvements. * Procurement of IT Assets, including PO Tracking and working closing with IT Warehouse Operations team. * Complete work in a timely manner while providing exceptional customer service to internal and external customers. * Support various IT Projects and Project Coordination efforts. * Other duties as assigned. * Qualifications: * This position requires a minimum of 3-5 years of Asset Management experience. * Extensive knowledge of IT Hardware/Software/Mobile assets, including tracking, forecasting and refresh projects. * Experience with ServiceNow, SAP & MS Office Suite * Detail oriented, efficient, and focused on continuous improvement * Excellent Communication skills, both orally and written * Demonstrated capability to achieve results through influencing and collaboration with Internal IT Departments and Customers. * Possess skills and experience in data analysis, charting and presenting business case reviews, using Excel, Visio and PowerPoint. * Experience with Supply Chain and Vendor management * Ability to work independently and in a team is vital. * Ability to work efficiently and accurately under pressure, meet deadlines and present a professional demeanor is essential. * Ability to respond to different organizational situations while maintaining a positive and friendly attitude is necessary. * Maintaining confidentiality, treating others with respect and upholding Company values are key attributes. * Must have organizational and problem-solving skills, a can-do attitude, and the ability to adjust to changing requirements are essential. Educational Requirements: * This position requires a High School diploma or GED. * Preferred- Associate's degree, with additional college level Computer Science, Information Technology or related classes are beneficial. * Preferred -Certified Software Asset Management (CSAM), Certified Hardware Asset Management Professional (CHAMP) and/or Certified IT Asset Manager (CITAM) preferred. * Preferred ITIL Certification Work Days: Normal work days are Monday through Friday. Occasional Saturdays and Sundays may be necessary. Work Hours: Normal work hours are 6:00 a.m. to 5:00 p.m. Occasional overtime (more than forty hours per week) may be necessary. Discount Tire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. #LI-TA1 #LI-Hybrid Responsibilities: Essential Duties and Responsibilities: * Contribute to the continued deployment and adoption of the IT Service Management platform (ServiceNow) and the related processes. * Support deployment and implementation of policies and procedures for inventorying, tracking, and reporting on IT assets throughout their lifecycle. * Explore opportunities and make recommendations for optimizing IT assets to achieve full efficiency and ROI from company resources. * Conduct and report software asset reconciliation and audit activities on a timely basis, including financial, licensing, warranty, and maintenance/support contract information. * Contribute to the continued deployment and maturity of processes and procedures for tracking and analyzing technical and financial data of software, hardware, and equipment from requisition through retirement. * Track and maintain hardware assets, software licenses, warranties, maintenance agreements, and vendor contracts related to IT Assets. * Perform inventories and usage monitoring of all IT assets and record all findings, changes, physical location, and incidences of support. * Research industry best practices and compare against the organizations practices in order to establish benchmarks for managing IT assets. * Effectively communicate asset management strategies to team members and stakeholders in a timely and clear fashion. * Maintain consistent reporting of monthly operating metrics, including key service and data quality metrics * Support reporting requirements related to Finance and Operational requests * Provide regular and ad hoc reporting to management related to IT Asset lifecycle data * Provide trend analysis and making recommendations for Asset Management and Service Management process improvements Complete work in a timely and accurate manner while providing exceptional customer service * Other duties as assigned Qualifications: Qualifications: * This position requires a minimum of 3 years of asset management experience * Lifecycle knowledge of IT hardware/software assets * Experience with ServiceNow, Flexera, and/or BDNA preferred. * Broad technical IT knowledge and awareness of industry trends * Excellent Communication skills, both orally and written * Demonstrated capability to achieve results through influencing and collaboration * Possess skills and experience in data analysis methodologies * Knowledge of supply chain management * Certified Software Asset Management (CSAM), Certified Hardware Asset management Professional (CHAMP) and/or Certified IT Asset Manager (CITAM) preferred. * Ability to work independently and in a team is vital. * Ability to work efficiently and accurately under pressure, meet deadlines and present a professional demeanor is essential. * Ability to respond to different organizational situations while maintaining a positive and friendly attitude is necessary. * Maintaining confidentiality, treating others with respect and upholding Company values are key attributes. * In addition, organizational and problem solving skills, a can-do attitude, and the ability to adjust to changing requirements are essential. Educational Requirements: * This position requires a High School diploma or GED. * Associate degree is preferred. * Additional college level Computer Science, Information Technology or related classes are beneficial. Work Days: Normal work days are Monday through Friday. Occasional Saturdays and Sundays may be necessary Work Hours: Normal work hours are 6:00 a.m. to 5:00 p.m. Occasional overtime (more than forty hours per week) may be necessary.
    $56k-93k yearly est. Auto-Apply 3d ago
  • Product Merchandising Analyst I

    Discount Tire 4.3company rating

    Scottsdale, AZ job

    Here at Discount Tire, we celebrate the spirit of our people with extraordinary pride and enthusiasm. Our business has been growing for more than 60 years and now is the best time in our history to join us. We are opening more locations every year and we are always looking for qualified individuals to join us in our growth. We are a company that promotes from within, both in our retail and corporate operations. The Product Merchandising Analyst I under general supervision, analyzes market pricing and product performance for given regions/sales territories; resolves basic product/ price inquiries; provides general recommendations to the regional sales teams to facilitate the company's merchandising plan/ pricing strategy and maintain Discount Tire's competitive edge. Essential Duties and Responsibilities: * Collaborates with Category Management team to analyze competitive market; provides competitor price comparison analysis and retail price reports; provides recommendations for "Low Price Strategy" based on industry trends and competitive benchmarks for region/ sales territory; summarizes findings to key partners. * Responds/ resolves basic Employee Cost Calls, New Article Verifications, Purchase Price Verifications and Retail Price Management (RPM) Margin checks; leads monthly update calls with region/ sales territories and obtains feedback. * Creates and analyzes product cost studies, vendor profit and sales reports, sales and sales price deviations; provides pricing analysis for review. * Supports a Merchandise Category and takes direction from the Category Merchant for category specific activities. * Calculates and maintains suggested retail prices, open price points and special pricing; ensures "markets" price lists are accurate; processes changes in system. * Maintains and audits market price lists and customer competitor profile; provides recommendations. * Acts as a liaison between the corporate office and region/ sales territories to communicate Company marketing initiatives and pricing strategy. * Compiles product information and creates briefings; gathers and validates all assets needed to support a product launch or advertising campaign; reviews product pricing/ position. * Collaborates with the Master Data department and the manufacturer to create and validate product articles; performs routine audit of system data. * Maintains the marketing plan of a specific product category; sets retails and assorts products utilizing pricing and merchandising strategies. * Identifies volume and costing targets, product quality goals and utilizes market trends. * Monitors products throughout their lifecycle; identifies expansion opportunities; collaborates with buyer and supplier to provide recommendations for future products and /or cost negotiations. * Stays current on the latest industry technologies, trends and strategies. * Assists employees, vendors or other customers by answering questions related to Product Merchandising * Research processes, procedures and services. * Completes work in a timely and accurate manner while providing exceptional customer service. * Other duties as assigned. Qualifications: * This position requires a minimum of one year product marketing, merchandising, inventory management, financial analysis or related experience. * Company store experience or Tire industry experience is preferred. * Working knowledge of SAP, Microsoft SQL, MicroStrategy & BeX Analyzer is preferred. * Proficient in analyzing and summarizing data sets; ability to consolidate multiple sources of information/ analyses into a cohesive story/ recommendation. * Ability to build and maintain strong professional relationships is necessary. * Basic presentation skills are necessary. * Strong attention to detail balanced by ability to see big picture is key. Intermediate skills with Microsoft office, including Word, Excel and PowerPoint are required. * Ability to use pivot tables, v-lookups, index match, formulas and statistical functions are strongly preferred. * This position requires excellent communication, interpersonal and customer service skills. * The ability to work efficiently and accurately under pressure, meet deadlines, present a professional demeanor and work well independently is essential. * Customer service skills including the ability to manage and respond to different customer situations while maintaining a positive and friendly attitude is essential. * In addition, troubleshooting, organizational and problem solving skills with a can-do attitude and the ability to adjust to changing requirements are essential. * Treating others with respect and upholding Company values is key. Educational Requirements: This position requires a bachelor's degree in Business, Finance, Economics, Statistics, Marketing, Management, Advertising, Communications, or related field, or equivalent experience. Work Days: Normal work days are Monday through Friday. Occasional Saturdays and Sundays may be necessary. Work Hours: Normal work hours are 8:00 a.m. to 5:00 p.m. Additional hours may be necessary. Discount Tire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. #LI-KB1 #LI-Hybrid
    $39k-60k yearly est. Auto-Apply 19d ago
  • ITSM Process Specialist II

    Discount Tire 4.3company rating

    Scottsdale, AZ job

    Here at Discount Tire, we celebrate the spirit of our people with extraordinary pride and enthusiasm. Our business has been growing for more than 60 years and now is the best time in our history to join us. We are opening more locations every year and we are always looking for qualified individuals to join us in our growth. We are a company that promotes from within, both in our retail and corporate operations. Under general supervision, the IT Service Management (ITSM) Process Specialist II is responsible for establishing, maintaining, and extending ITSM processes and the associated software product. In addition, the ITSM Process Specialist II works in conjunction with the ITSM Process Managers to bring understanding, direction, and discipline to the usage of these processes. Essential Duties and Responsibilities: * Develop new services, applications, and processes through the use of the ITSM software product * Serve as a subject matter expert with one or more of the ITSM processes * Lead the delivery of training material and training presentation to assist in the usage and understanding of the software product and/or processes * Create and maintain new documentation and knowledge articles as required. * Work with the Business Analyst or individually participates in requirements gathering for enhancements to processes or new features such as service request opportunities. * Provide assistance to the Process Managers on process design, continual service improvement activities, reporting, and monitoring of status. * Participate with the Process Managers to deliver new ITSM processes. * Create ad hoc reports and other metrics. * Create and update documentation, including workflows documentation, processes, and procedures documentation. * Support, promote and ensure consistent alignment to IT standards, processes and tools * Provide guidance for users of key Service Management processes * Work closely with service, product and business owners to integrate service management practices into the delivery of IT services * Lead continual service and process improvements through regular analysis of key metrics * Engage regularly with stakeholders to develop, manage, and refine the ITSM processes * Complete work in a timely and accurate manner while providing exceptional customer service * Other duties as assigned Qualifications: * This position requires a minimum of three years of technical experience in Information Technology. Three or more years supporting, leading, and/or adhering to an ITSM process (i.e., Incident Management, Change Management, Problem Management, etc.) * Two or more years of knowledge and experience supporting an ITSM software product. * Ability to work independently and in a team is vital. * Proven ability to work efficiently and accurately under pressure, meet deadlines and present a professional demeanor is essential. * Proven ability to respond to different organizational situations while maintaining a positive and friendly attitude is necessary. * Maintaining confidentiality, treating others with respect and upholding Company values are key attributes. * In addition, organizational and problem-solving skills, a can-do attitude, and the ability to adjust to changing requirements are essential. Educational Requirements: * This position requires a high school diploma or GED. Bachelor's degree preferred * IT Infrastructure Library (ITIL) Foundations certification required. * ITIL Service Lifecycle Certificate(s) (i.e., Service Operations, Service Strategy, Service Transition, etc.) preferred, but required within 12 months. Work Days: Normal work days are Monday through Friday. Occasional Saturdays and Sundays may be necessary. Work Hours: Normal work hours are 6:00 a.m. to 5:00 p.m. Additional hours may be necessary. Discount Tire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. #LI-DV1 #LI-Hybrid
    $27k-35k yearly est. Auto-Apply 7d ago
  • Business Development Representative

    Discount Tire 4.3company rating

    Phoenix, AZ job

    Here at Discount Tire, we celebrate the spirit of our people with extraordinary pride and enthusiasm. Our business has been growing for more than 60 years and now is the best time in our history to join us. We are opening more locations every year and we are always looking for qualified individuals to join us in our growth. We are a company that promotes from within, both in our retail and corporate operations. The Business Development Representative drives new customer acquisition through coordination and support of structured selling for our comprehensive fleet maintenance software-as-a-service (SaaS). The Business Development Representative (BDR) is responsible for customer facing engagement on the top-end of our sales funnel (from lead generation to product demo completion). The BDR will primarily focus on customer qualification, product demo coordination, confirmation, attendance, and execution. The BDR is delivers a best-in-class inviting, easy, & safe customer experience to a wide scope of prospective customers (ranging from local fleets to mid-market), while working in close collaboration with the Strategic Sales Manager (SSM), and Customer Success Team (CSS). Essential Duties and Responsibilities * Structured lead management for top-end of sales funnel: BDR will be responsible for the success of any identified lead from referral/generation to product demo completion. * Verify prospect qualification, interest level, needs, and fit * Verify product demo scheduling & commitment ("Set") * Maintain a clean product demo schedule, coordinating daily with SSM & CSS team * Maintain a high product demo attendance rate ("Sit") * Curate a seamless customer handoff from lead generation to Strategic Sales Manager or Customer Success introduction * The Business Development Representative should demonstrate strong capabilities in consultative selling (Discount Tire Fleet CES) this includes but is not limited to asking qualifying questions, listening, and identifying both perceived and acute customer needs. The BDR should actively encourage non-decision makers to involve key leadership early in the process, ensuring a smoother path to closing deals. * The BDR must effectively assess whether a company is a strong top-of-funnel match for our current product capabilities, ensuring that leads meet the necessary qualifications before advancing in the sales process. * The role requires strong objection-handling skills to navigate concerns, reinforce the value proposition, and secure a clear commitment from potential customers during initial conversations that they will attend the meeting with a clear need. * This role demands a high level of coachability, as the BDR will receive ongoing feedback and must continuously refine their approach to improve sit rates. Analyze the feedback of Our Customers, Our People, and competitor activities to identify opportunities for growth. * This role requires the ability to improvise and possibly find additional contacts in unconventional ways, such as updating contact information in Salesforce from social media platforms or other public forums after taking the initiative to verify accuracy * Support Our People, specifically the BDR should have strong capability in working cross-functionally with the department. Specific examples include FAMS & FSM teams, in efforts to increase qualified, high-quality leads and partnership with the Program Manager to enhance & pivot our product offering as needed. * Gathers, tracks and reports attainment of Key Performance Indicators (KPIs) to upper management. This may include, but is not limited to (Qualification scores, Set/Sit rates, and Close/Transact rates) * Other duties as assigned Qualifications * This position requires a minimum of two years account management or B2B sales experience. * Proficient in Microsoft Office, including TEAMS, Bookings, Outlook, Word, and Excel is needed. * Proficiency in Salesforce/CRM use is required. * Candidate must possess strong customer-facing skills, both on the phone and on camera (TEAMS). * Excellent internal communication and interpersonal skills are needed including the ability to communicate cross-functionally within all teams of the Fleet Department. * Must be highly organized, extremely detail oriented with the ability to perform in a fast-paced, goal oriented, and time sensitive environment. Educational Requirements * Bachelor's degree in business (or equivalent career experience) is preferred * Professional certifications are a plus Work Days Normal work days are Monday through Friday. Occasional Saturdays and Sundays may be necessary. Work Hours Normal work hours are 7:30 a.m. to 4:30 p.m. Additional hours may be necessary. Discount Tire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. #LI-Onsite #LI-TA1
    $25k-58k yearly est. Auto-Apply 7d ago
  • UX Senior Manager

    Discount Tire 4.3company rating

    Phoenix, AZ job

    Here at Discount Tire, we celebrate the spirit of our people with extraordinary pride and enthusiasm. Our business has been growing for more than 60 years and now is the best time in our history to join us. We are opening more locations every year and we are always looking for qualified individuals to join us in our growth. We are a company that promotes from within, both in our retail and corporate operations. We're seeking a UX Senior Manager who will lead a high-performing team of designers in crafting seamless, personalized customer journeys across digital and in-store touchpoints. This role is not just about improving design-it's about owning the conversion funnel, removing friction, and delivering measurable business outcomes. You'll partner closely with Omni Operations leaders to ensure that our digital/in store experiences drive customer satisfaction, accelerate revenue, and elevate our brand. Essential Duties and Responsibilities: * Align UX work with business goals: Prioritize and schedule UX initiatives that directly improve unit growth, revenue, and conversion performance. * Drive conversion-centric design execution: Remove obstacles, run A/B tests, and lead UX reviews to ensure design decisions enhance conversion funnel performance. * Partner with leadership: Define UX priorities and feature sets that support strategic growth and customer satisfaction objectives. * Optimize across channels: Ensure a seamless, connected user experience across digital and in-store journeys that builds loyalty and trust. * Establish UX best practices: Develop and maintain a reusable design playbook and enterprise-wide UX guidelines aligned with measurable KPIs. * Mentor enterprise teams: Influence product, tech, and ops teams through UX tools, methods, and strategy integration across customer and employee experiences. * Leverage Voice of Customer data: Translate customer feedback into actionable UX enhancements to reduce friction and improve delight. * Human-centered design: Use a personalized approach to simplify and enrich the tire-buying journey, removing pain points and increasing conversion. * End-to-end journey ownership: Always consider both customer and employee perspectives when designing solutions that impact business metrics. * Test bold ideas: Champion innovation and experimentation-proactively disrupt the experience before external forces do. * Collaborate with Marketing: Work closely with Paid, Organic, and Email teams to improve conversion, ROAS, and ROI through UX optimization. * Apply CRO principles: Use data and behavioral insight to systematically test and improve conversion across key digital touchpoints. * Team-oriented growth mindset: Support team development by sharing future UX trends and helping teammates elevate their impact. * Analyze business defects: Identify experience breakdowns, define objectives, summarize findings, and propose UX-driven business improvements. * Support Omni-Channel execution: Ensure UX and design align with cross-functional requirements and support both digital and in-store experiences. * Ensure testable requirements: Translate UX needs into measurable, testable, and outcome-driven requirements. * Act as SME on web features: Document, maintain, and evolve business rules related to site functionality and design logic. * Collaborate through SDLC: Partner with development teams to align design requirements with technical feasibility and delivery schedules. * Own UX delivery timelines: Coordinate and communicate feature development schedules and dependencies across functions. Qualifications - UX Leader Driving Conversion & Business Growth * 10+ years of UX leadership experience, including roles such as UX Manager, Head of Digital Experience, Product Design Lead, or similar. * Proven track record of delivering business outcomes through UX-must show measurable impact on conversion rates, revenue growth, and customer satisfaction. * 7+ years of experience managing end-to-end UX for omnichannel products spanning digital (web/mobile) and in-store/physical environments. * Strong command of CRO (Conversion Rate Optimization) principles and ability to embed UX into the digital conversion funnel. * Experience leading cross-functional teams through multiple design cycles, from discovery to launch, with a data- and outcomes-first mindset. * Demonstrated expertise in human-centered design, Design Thinking, and Voice of Customer research, with ability to translate insights into scalable design solutions. * Advanced proficiency in UX and prototyping tools such as Figma, Sketch, InVision, Adobe XD-must be capable of hands-on concepting and prototyping. * Strong portfolio of UX-led product improvements, showcasing business impact across mobile and desktop platforms. * 3+ years of direct leadership of UX or Product Design teams, with strong mentorship and talent development skills. * Experience collaborating with growth marketing teams (SEO, paid, email) to maximize ROAS/ROI through UX strategy. * Deep understanding of Agile methodologies and product lifecycle management, with experience owning a design backlog and participating in sprint planning. * Strong analytical acumen with ability to interpret business KPIs, funnel analytics, user behavior, and apply insights to UX prioritization. * Comfortable leading design reviews with senior stakeholders, advocating for user needs while tying design decisions to revenue, unit growth, and strategic priorities. * Excellent communication and storytelling skills, capable of influencing diverse stakeholders across product, tech, marketing, and operations. * Experience in enterprise-scale platforms (SAP, Hybris, Salesforce Commerce Cloud, or similar) is a plus. * Energetic, innovative mindset with a bias for action, experimentation, and continuous improvement. * Proven ability to thrive in fast-paced, matrixed environments, managing ambiguity and pivoting quickly to meet shifting priorities. Educational Requirements: Bachelor's or Master's in Design, HCI, Psychology, or related field preferred. Work Days: Normal work days are Monday through Friday. Occasional Saturdays and Sundays may be necessary. Work Hours: Normal work hours are 8:00 a.m. to 5:00 p.m. Additional hours may be necessary. Discount Tire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. #LI-Hybrid #LI-GW1
    $66k-116k yearly est. Auto-Apply 23d ago
  • Functional Analyst-FICO

    Discount Tire 4.3company rating

    Scottsdale, AZ job

    Here at Discount Tire, we celebrate the spirit of our people with extraordinary pride and enthusiasm. Our business has been growing for more than 60 years and now is the best time in our history to join us. We are opening more locations every year and we are always looking for qualified individuals to join us in our growth. We are a company that promotes from within, both in our retail and corporate operations. Under minimal supervision, the Functional Analyst - FICO ensures business value is delivered in accordance with business objectives by providing expertise in financial processes and SAP FICO modules and integration points. Essential Duties & Responsibilities: * Research, recommend and develop functional solutions for complex problems to drive desired business results. * Identify, evaluate, and develop options for the enhancement of financial processes in SAP and across the enterprise * Ensure the successful implementation and ongoing effectiveness of processes. * Lead the analysis, design, development, testing and implementation of the financial processes in the SAP system and integration points * Configure, deploy and maintain FICO modules * Provide leadership, direction and support to SAP configuration efforts; oversee the preparation of policies, procedures, process and functional specifications * Ensure the SAP application's integration and functionality is clearly articulated; provide expert advice in determining a best practice approach in deploying components * Lead cross functional teams to address business or systems issues * Act as a liaison between the business and the development team to ensure functional requirements are understood and ensure development requirements integrated * Serve as a Finance Subject Matter Expert (SME), participates in related projects * Ensure instructional materials are accurate; provide subject matter expertise and support for end user training delivery * Develop FICO knowledge/competency in super users and subject matter experts throughout the business * Mentor and train functional analysts in gathering and documenting business requirements and specifications for technical solutions * Assist employees, vendor or other customers by answering questions related to financial processes, procedures and services * Complete work in a timely and accurate manner while providing exceptional customer service * Other duties as assigned Qualifications: * This position requires a minimum five years of SAP configuration and implementation experience. * The position level (Functional Analysis I, Functional Analysis II, Functional Analysis Senior, Functional Analysis Principle) will be determined by level of experience. * Experience with SAP FICO modules, specifically General Ledger (FI-GL), Accounts Payable (FI-AP), Accounts Receivable (FI-AR), Bank Accounting (FI-BL), Asset Accounting (FI-AA), Cost Elements, Cost Centers, Profit Centers, Internal Orders, and Statistical Key Figures are necessary. * Knowledge of the key integration points with all SAP modules and key design implications is required. * Understanding of SAP FICO integration with BW and POSDM is highly preferred. * Knowledge of SAP FICO in a retail environment is desired. * Proven understanding of Solution Manager and best practices as applied to design and delivery of solution is necessary. * Advanced level computer experience, including skills in Microsoft Word, Excel, PowerPoint and Visio is necessary. * Strong organizational skills and initiative to improve processes is crucial. * Ability to identify complex problems, review information to develop and evaluate options then implement solutions is essential. * Demonstrated ability to communicate across all levels of the organization is necessary; must be able to clearly articulate ideas verbally and in writing. * Ability to coach end-users is required. * Proven ability to motivate self and others is necessary. * The ability to work efficiently under pressure, accurately meet deadlines, present a professional demeanor and work well independently is essential. * Proven ability to collaborate across the Company including the ability to manage and respond to different organizational situations while maintaining a positive and friendly attitude is essential. * Maintaining confidentiality, treating others with respect and upholding Company values is key. Education Requirements: This position requires a Bachelor's degree in Supply Chain, Computer Science, or similar field or equivalent work experience. Discount Tire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. #LI-DV1 #LI-Hybrid
    $106k-131k yearly est. Auto-Apply 60d+ ago
  • Information Technology Intern - QMO Engineering

    Discount Tire 4.3company rating

    Scottsdale, AZ job

    Discount Tire Quality Management Intern Duration: 10-12 weeks (Summer 2026) Discount Tire is the world's largest independent tire and wheel retailer, serving 38 states across the United States with more than 1,200 stores. The company is dedicated to providing the best tire and wheel buying experience in the industry, with a focus on providing excellent customer service and high-quality products. The internship will focus on enhancing the performance, scalability, and reliability of Discount Tire's digital platforms and enterprise systems. As a performance engineering intern, the candidate will work alongside the Quality Management Office (QMO) and IT teams to identify, analyze, and resolve system bottlenecks, optimize resource utilization, and contribute to the development of robust performance testing strategies. As a Discount Tire Intern, you will have the opportunity to work with a team of experienced professionals and gain practical experience in a fast-paced, fun, and challenging environment. You will have access to senior leadership and visibility to multiple facets of the business of Information Technology, with a program mission of "providing high potential students' knowledge and experience to guide them in future career decisions." Additional program specific activities will provide team building opportunities and the requirement to present to senior leaders within the IT business segments. Essential Duties and Responsibilities: * Assist in designing and executing performance tests for Discount Tire's eCommerce applications. * Identify and analyze system bottlenecks affecting speed, reliability, and scalability. * Collaborate with the Quality Management Office (QMO) and eCommerce development teams to optimize resource utilization. * Document test results, findings, and recommendations in clear, actionable reports. * Contribute to the development of scalable performance testing strategies and best practices. * Present insights and solutions to improve the customer experience and support business growth. * Gain hands-on experience with performance engineering tools and methodologies relevant to eCommerce platforms. Skills & Qualifications: Technical Skills: * Basic Programming Knowledge: Familiarity with at least one programming language (such as Python, Java, or C++). * Understanding of Software Fundamentals: Basic grasp of how web applications and enterprise systems work. * Introductory Experience with Testing Tools: Exposure to any performance or testing tools (e.g., JMeter, NeoLoad, or similar) is a plus, but not required. * Analytical Skills: Ability to interpret data and identify trends or bottlenecks using spreadsheets or simple monitoring dashboards. * Database Basics: Understanding of basic database concepts and ability to write simple queries (e.g., SQL). * Willingness to Learn: Openness to learning new tools and technologies related to performance engineering. Soft Skills: * Teamwork: Ability to work collaboratively within a team environment. * Communication: Strong written and verbal communication skills to effectively share ideas and feedback. * Problem-Solving: Analytical thinking and a proactive approach to troubleshooting issues. * Attention to Detail: Precision and thoroughness in executing tasks and documenting results. * Time Management: Efficient in managing time and meeting project deadlines. * Adaptability: Flexibility in adapting to changing requirements and learning new technologies quickly. * Initiative: Proactiveness in identifying areas for improvement and suggesting innovative solutions. Requirements: * Currently enrolled in an accredited college or university, pursuing a degree in Computer Science, Information Technology, or a related field. * Must be a currently enrolled undergraduate student with a GPA of 3.5 or higher. * Only Junior or Senior-level students or May 2026 graduates are eligible. * Strong knowledge of computer hardware and software systems. * Ability to work independently and within a team environment. * Excellent communication and interpersonal skills. * Ability to multitask and manage multiple priorities. * Willingness to learn and take on new challenges. Benefits: * Paid internship with a competitive salary. * Hands-on experience in a dynamic IT environment. * Exposure to various aspects of IT. * Networking opportunities with professionals in the field. * Mentorship and career guidance. * Potential for future employment opportunities post-graduation. Discount Tire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. #LI-Onsite #LI-TA1
    $30k-38k yearly est. Auto-Apply 41d ago
  • Sales & Service Advisor

    Big Brand Tire & Service 3.6company rating

    Big Brand Tire & Service job in Casa Grande, AZ

    Job Description Sales & Service Advisor: Estimated pay $21.00 - $30.00 / hour *effective rate* Effective rate consists of: Hourly rate: $17.00 - $20.00, based on experience Incentives: $4.00-$10.00 per hour average, based on productivity Additional earning opportunities: Overtime What is the job of a Sales & Service Advisor? Sales and Service advisors provide exceptional customer service to our guests while confidentially recommending products and services the vehicles need We will train you to become product experts and be able to sell tires and wheels in addition to services and repairs Adhere to Big Brand Tire and Service sales strategy and core values to create life-long customers What will make you a great fit for our team as a Sales & Service Advisor? Experience working face to face with guests in a fast-paced environment Demonstrate confidence in ability to communicate, advise, recommend and make sales Being detail oriented and demonstrating an eagerness to learn and grow with the company Have the willingness to learn and be cross-trained so you can master sales as well as hands-on services and repairs Must have a clean driving record and a valid driver's license Be physically able to lift 70lbs. and endure continuous crouching, bending, and turning. What does Big Brand Tire have to offer a Sales & Service Advisor? Great Incentive and Commissions plan Earning power and opportunity to master your sales and service skills Professional development and career progression Training and mentorship to help you become experts, along with the opportunity for a long-term career Perks and Benefits we'll provide you with as a Sales & Service Advisor: Competitive hourly rates and high commission earning power Work-life balance Excellent career progression opportunities ASE certification reimbursement Paid vacation and holidays Medical, dental and life insurance Vision, voluntary life, and accident insurance available 401k plan with company match Employee discounts & perks Competent team members Big Brand Tire & Service has been a trusted name in tire and automotive repair for over 50 years. Now operating in 10 states, we've grown significantly while staying true to our roots by maintaining a family-oriented culture. Our organization includes several well-known tire brands, all united by our commitment to fast, friendly service-for both our customers and our team members. We invest in our people, promote from within, and provide real opportunities for growth. If you're hardworking, motivated, and ready to build a career, Big Brand Tire & Service is the place for you. Let's grow together. Powered by JazzHR 6IPquxfOu6
    $21-30 hourly 10d ago
  • Mechanic

    Big Brand Tire & Service 3.6company rating

    Big Brand Tire & Service job in Phoenix, AZ

    Job Description Mechanic Pay: $30.00 - $45.00 per hour effective rate (hourly + commission + overtime) We're a performance-driven, results-focused team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other. We offer the kind of benefits you'd expect from a larger organization - plus a few that give us an edge over the competition. And the best part? You'll be joining a driven, genuinely solid team that sets the standard for speed, accuracy, and service. Compensation & Benefits Competitive hourly rate + commission and overtime opportunities Paid vacation and holidays Medical, dental, vision, life, and supplemental insurances 401(k) with company match Employee discounts, referral bonuses and ASE reimbursement Genuine career growth - with progression into Diagnostic Mechanic, Service Advisor, or Management, evidenced by hundreds of team member promotions. Mechanic: Diagnose and perform brake jobs (disc/drum, lathe work) Handle suspension repairs (struts, shocks, control arms) Perform alignments and steering system repairs Replace under-hood components (water pumps, alternators, radiators, belts, hoses) Mount, dismount, and balance tires Perform oil changes and preventative maintenance Test and install batteries Keep shop organized, stocked, and safe What Makes You a Great Fit 2-3 years of professional mechanical experience Skilled in brakes, suspension, steering, and alignments Valid driver's license, clean record, and ability to lift 70 lbs Detail-oriented and team-driven Motivated to push into diagnostics and leadership Open availability, including weekends, to handle repairs and keep guests safely on the road during our busiest times About Big Brand Tire & Service For 50+ years, Big Brand has been the trusted name in tires and auto repair. Now in over 10 states and growing fast, we're serious about two things: delivering world-class service to our customers and being the employer-of-choice by providing endless opportunities for career growth. Apply today! If you've got what we are looking for, one of our recruiters will reach out to you by phone THIS WEEK Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace. Powered by JazzHR 2ULPUjNGnq
    $30-45 hourly 10d ago
  • IT Payment Technical Lead

    Discount Tire 4.3company rating

    Scottsdale, AZ job

    Here at Discount Tire, we celebrate the spirit of our people with extraordinary pride and enthusiasm. Our business has been growing for more than 60 years and now is the best time in our history to join us. We are opening more locations every year and we are always looking for qualified individuals to join us in our growth. We are a company that promotes from within, both in our retail and corporate operations. The IT Payment Technical Lead is a senior role that will define and drive new payment innovations and align payment and finance strategies with business goals and customer experience expectations. We are looking for a seasoned professional who has architected and implemented payment technologies in large retail businesses, with a solid knowledge of the end-to-end payment and finance flows. This position collaborates with cross-functional business and IT teams, ensures compliance with industry standards, and drives advancements in payment technologies and solutions. Essential Duties & Responsibilities: * Seasoned thought leader in payment technologies who will drive the end-to-end architecture and design for payment and finance flows. * Work with senior executives and cross-functional teams to understand the payment and finance roadmap to define system requirements and specifications. * Evaluate, select, and implement payment technologies that align with enterprise architecture and business goals. * Plan and design the overall structure of a broad technology solution that supports the company strategy. * As needed, evaluate and select appropriate technologies (software or hardware) and integration methods. * Define solution architecture aligned to business needs in collaboration with business and IT teams. * Ensure new product functionality is built with effective, scalable technologies. * Provide thought leadership by staying well-informed on applicable technology and industry trends, reference architectures, and standards. * Advises management regarding vision and strategy, technology innovations, and enterprise architecture services. * Coaches and mentors' enterprise and solution architects. * Other payments-related responsibilities as needed to fulfil the business needs for Discount Tire. * Other duties as assigned. Qualifications: * This position requires proven experience as a senior architect with a minimum of ten years of experience in the retail payment space. * A key requirement is that the candidate should have experience designing and implementing payment solutions at large retailer(s) with high transaction volumes. * Experience in SAP finance is highly desirable (FI/CO, Treasury, Accounts Receivable/Payable, integrations with payments systems, etc.) * Strong background with POS systems, payment gateways, acquirer/processor integrations, and omni-channel retail operations. * Hands-on experience with payment protocols (ISO 8583, EMV, NFC, tokenization, 3D Secure). * Strong knowledge of retail systems integration (ERP, OMS, CRM, e-commerce platforms). * Demonstrated experience working with large-scale retail environments (multi-store, high transaction volumes). * Chargeback and dispute management expertise, including integration of chargeback handling workflows between PSPs, acquirers, and finance systems. * Proficiency in API design, microservices, and cloud platforms (AWS, Azure, or GCP). * Experience with message queuing, real-time processing, and distributed systems. * Familiarity with security best practices for payments (PCI DSS, P2PE, encryption). * Strong background in reconciliation and settlement processes, ensuring accurate alignment between PSPs, banks, and SAP Finance. Experience with service-oriented architecture (SOA, REST). * Strong communication skills to communicate with customers, support personnel, and management. * Strong communication and stakeholder management skills. * Ability to balance hands-on technical work with strategic oversight. * Proven leadership in cross-functional, multi-vendor environments. * Familiarity with business architecture principles. * Able to develop multiple, alternative technical architectures to support a business or technical goal and then communicate the key tradeoffs and implications (supportability, cost estimate, etc.). * Experience with digital wallets (ApplePay, GooglePay) and alternative payment methods (e.g., PayPal, Affirm). * Expertise in payment processors like WorldPay and Payment Tech or equivalent experience. * Knowledge of WorldPay 610 RAFT and Native RAFT specifications preferred. * Experience with Synchrony private label card processing preferred. * Understanding of card fraud management for eCommerce. * Exposure to Text 2 Pay solutions. Educational Requirements: This position requires a Bachelor's degree in Computer Science, Engineering or related field or equivalent work experience. Work Days Normal workdays are Monday through Friday, with a minimum of 4 days onsite at the Discount Tire HQ in Arizona. Occasional Saturdays and Sundays may be necessary. Work Hours Normal work hours are 8:00 a.m. to 5:00 p.m Arizona time. Additional hours may be necessary. Discount Tire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. #LI-Hybird #LI-GW1
    $92k-118k yearly est. Auto-Apply 60d+ ago
  • Tire Technician - Morning Shift - Riggs Rd

    Discount Tire 4.3company rating

    Chandler, AZ job

    Tire Technician - Part-Time - Morning Shift - Riggs Rd 7:30AM - 1PM Discount Tire 5975 S Gilbert Rd Chandler, AZ, 85249 The Tire Technician is the backbone of our success and is the first step in your journey with Discount Tire. Our Tire Technicians repair, install, and maintain tires on cars, trucks, and commercial vehicles. At Discount Tire, we commit to growing our employees and routinely promote from within. 100% On Site Pay Starting at $16.00 - $18.50 hourly Starting Immediately At a Glance: A Part-Time Tire Technician at Discount Tire performs the following duties, including but not limited to: * Install new tires and wheels * Perform maintenance on tires, including rotations, balancing, repairs, and cleaning * Rewarding Career Path to Management * Follow safety guidelines and best practices * Participate in hands-on, on-the-job training * Provide a world-class customer service experience What We're Looking For: * Must have an upbeat outlook * Must be dedicated and reliable * Must be coachable and trainable * Must be able to lift a minimum of 50 lbs. * Must enjoy and excel in a team environment * Must be able to function well in a physically demanding environment What We Offer: Discount Tire is committed to supporting our employees. We continually assess our benefit offerings and the needs of our employees to ensure we offer the support our employees need, personally and professionally. Part-Time Benefits: * Paid Training * Competitive Pay * Weekly Paychecks * 401(k) Retirement Plan * Employee Referral Bonus * Employee Assistance Program * Educational Assistance Program * Exclusive Employee Discount Program Discount Tire stands by our Veterans. We are proud to say that we are a Veteran-Friendly organization. Glassdoor names Discount Tire as one of the Best Places to Work in 2018, 2019, 2020, and 2021. Why Discount Tire? At Discount Tire, we are dedicated to helping our employees reach their full potential and achieve their career goals. Our comprehensive mentoring program is designed to provide the support, knowledge, and skills needed to succeed and grow within the company. We are committed to promoting from within and investing in the development of our employees. With our strong emphasis on the principles and standards that define who we are as a company, you will have the opportunity to build a lucrative and fulfilling career at Discount Tire. In fact, all our store managers started in our stores and have progressed through the ranks thanks to our commitment to coaching and mentoring our people. Join us and see where your career can take you. Who We Are: In 1960, Bruce T. Halle founded the first Discount Tire in Ann Arbor, Michigan. Starting with an inventory of only six tires, Halle grew his store by cultivating connections to the community and honoring relationships with customers and employees. Through respect, fairness, and a willingness to always pay it forward, Halle transformed his store into a thriving, responsible business. Today, Discount Tire is America's largest independent tire and wheel retailer. Our 1,100+ locations across 37 states provide a wide range of product choices, affordable pricing, and expert staff. More importantly, all our stores offer the individual customer focus and warm personal touch you'd expect from a neighborhood store. In the spirit of the first Discount Tire store, we maintain commitments to mutual respect and fairness for all through community engagement and responsible growth. Discount Tire continues to prosper because of the vision that lives and thrives in the hearts of our employees, from the store level to the corporate level. Visit one of our stores today and experience the values that make Discount Tire the nation's most trusted tire and wheel retailer. Learn more about our Company, our culture, and our benefits by visiting careers.discounttire.com Discount Tire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $16-18.5 hourly Auto-Apply 11d ago
  • Senior HRIS Analyst

    Discount Tire 4.3company rating

    Scottsdale, AZ job

    Here at Discount Tire, we celebrate the spirit of our people with extraordinary pride and enthusiasm. Our business has been growing for more than 60 years and now is the best time in our history to join us. We are opening more locations every year and we are always looking for qualified individuals to join us in our growth. We are a company that promotes from within, both in our retail and corporate operations. Under minimal supervision, the Senior Workday HRIS Analyst plays a dual role, combining knowledge of HR business processes with technical expertise in Workday configuration, business processes, reporting, and integrations. This role supports end-to-end Workday system design, configuration, and maintenance while also building and managing integrations with internal systems and external vendors. The analyst partners closely with the departments within the People Care segment and the Discount Tire corporate office to deliver reliable, scalable, and compliant solutions that enable business strategy and enhance employee experience. Essential Duties and Responsibilities: Integrations & Technical Development Design, develop, test, and deploy Workday integrations across HCM, Benefits, Talent Management, and Payroll, supporting data exchanges with internal systems and external vendor platforms. Monitor integrations for accuracy, timeliness, and reliability, and troubleshoot complex issues across Workday and connected systems. Research, recommend, and implement updates, fixes, and enhancements for integrations and reporting solutions. Serve as integration lead on projects requiring Workday data transfer, ensuring accurate specifications, execution, and stakeholder alignment. Conduct impact analysis, testing, and validation of integrations and reports during Workday releases and system upgrades. Functional Configuration & Enhancements Apply functional expertise to Workday through analysis, configuration, testing, debugging, and deployment of new features, workflows, and business processes. Administer and maintain Workday modules, including configuration changes, release management, and deployment following best practices. Lead or support requirements gathering, solution design, and execution of test plans across Workday functionality. Partner on enterprise initiatives such as acquisitions, system implementations, and process improvements as an HCM subject matter expert. Identifying opportunities for process optimizations, functionalities from manual/external systems into HCM. Perform root cause analysis and implement corrective/preventive actions for recurring or high-impact system issues. Reporting & Analytics Design, build, and maintain advanced reports, calculated fields, metrics, and dashboards for stakeholders at all organizational levels. Collaborate with stakeholders to define reporting requirements and deliver analytics that support business decision-making. System Support & Governance Provide tiered support for HRIS users, employees, and vendors by resolving system/data issues, access problems, and process failures. Maintain Workday security structures and tables to ensure data integrity and system stability. Perform regular audits to confirm data accuracy, compliance, and identification of control weaknesses. Maintain comprehensive documentation of Workday integrations, configurations, and business processes. Collaboration & Agile Practices Collaborate with product owners, stakeholders, and the HRIS team to align Workday solutions with organizational needs and the product roadmap. Champion Agile/Scrum practices by actively participating in sprint planning, backlog refinement, daily stand-ups, and retrospectives. Provide timely progress updates to management regarding project status and deliverables. Leadership & Team Development Provide backup support to HRIS team members across integrations, reporting, and configuration functions. Mentor, coach, and train junior HRIS Analysts (I and II), supporting skills growth and knowledge transfer. Stay current on Workday advancements, HCM trends, and HR technology strategies to recommend innovative solutions. Qualifications: Required Minimum of 5 years of progressive HRIS configuration and integration development experience, hands-on expertise in Workday. Experience with Workday Enterprise Integration Builder (EIB) and Workday Studio required. Two years' experience with XML, XSLT, Web Services. Formal Workday training or certifications. Proficiency with Workday's security roles/permissions and integration capabilities (data imports, exports, Core Connectors, EIBs, Studio). Skilled in Workday reporting tools (Advanced, Matrix, Composite) to create complex reports and deliver analytics. Strong understanding of software development life cycle (SDLC) and Agile methodologies. Advanced computer proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Experience in business process optimization - analyzing, streamlining and improving business processes to enhance efficiency. Ability to identify complex problems, evaluate options, and implement effective solutions with strong critical thinking skills. Excellent communication skills, with the ability to clearly articulate ideas verbally and in writing and translate technical concepts into business-friendly language. Proven ability to work efficiently under pressure, manage multiple priorities, and consistently meet deadlines with accuracy and professionalism. Strong customer service orientation, able to manage diverse stakeholder needs with a positive, solutions-focused approach. High level of integrity with the ability to maintain confidentiality, treat others with respect, and uphold company values. Preferred Visio experience for process mapping and workflow design. Exposure to TOGAF and BOST methodology. Experience using automated testing tools (e.g., Selenium, Jenkins). Experience with Robotic Process Automation tools (RPA). Educational Requirements: This position requires a Bachelor's degree in information technology, business or related field or equivalent experience. Advanced degree is beneficial. Work Days: Normal work days are Monday through Friday. Occasional Saturdays and Sundays may be necessary. Work Hours: Normal work hours are 8:00 a.m. to 5:00 p.m. Additional hours may be necessary. Discount Tire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. #LI-DV1 #LI-Hybrid
    $82k-104k yearly est. Auto-Apply 60d+ ago
  • Tire Service Technician - Main

    Discount Tire 4.3company rating

    Mesa, AZ job

    Tire Technician - Part-Time - Main Discount Tire 1929 W MAIN ST MESA, AZ 85201 The Tire Technician is the backbone of our success and is the first step in your journey with Discount Tire. Our Tire Technicians repair, install, and maintain tires on cars, trucks, and commercial vehicles. At Discount Tire, we commit to growing our employees and routinely promote from within. 100% On Site Pay Starting at $16.00 - $18.50 hourly Starting Immediately At a Glance: A Part-Time Tire Technician at Discount Tire performs the following duties, including but not limited to: * Install new tires and wheels * Perform maintenance on tires, including rotations, balancing, repairs, and cleaning * Rewarding Career Path to Management * Follow safety guidelines and best practices * Participate in hands-on, on-the-job training * Provide a world-class customer service experience What We're Looking For: * Must have an upbeat outlook * Must be dedicated and reliable * Must be coachable and trainable * Must be able to lift a minimum of 50 lbs. * Must enjoy and excel in a team environment * Must be able to function well in a physically demanding environment What We Offer: Discount Tire is committed to supporting our employees. We continually assess our benefit offerings and the needs of our employees to ensure we offer the support our employees need, personally and professionally. Part-Time Benefits: * Paid Training * Competitive Pay * Weekly Paychecks * 401(k) Retirement Plan * Employee Referral Bonus * Employee Assistance Program * Educational Assistance Program * Exclusive Employee Discount Program Discount Tire stands by our Veterans. We are proud to say that we are a Veteran-Friendly organization. Glassdoor names Discount Tire as one of the Best Places to Work in 2018, 2019, 2020, and 2021. Why Discount Tire? At Discount Tire, we are dedicated to helping our employees reach their full potential and achieve their career goals. Our comprehensive mentoring program is designed to provide the support, knowledge, and skills needed to succeed and grow within the company. We are committed to promoting from within and investing in the development of our employees. With our strong emphasis on the principles and standards that define who we are as a company, you will have the opportunity to build a lucrative and fulfilling career at Discount Tire. In fact, all our store managers started in our stores and have progressed through the ranks thanks to our commitment to coaching and mentoring our people. Join us and see where your career can take you. Who We Are: In 1960, Bruce T. Halle founded the first Discount Tire in Ann Arbor, Michigan. Starting with an inventory of only six tires, Halle grew his store by cultivating connections to the community and honoring relationships with customers and employees. Through respect, fairness, and a willingness to always pay it forward, Halle transformed his store into a thriving, responsible business. Today, Discount Tire is America's largest independent tire and wheel retailer. Our 1,100+ locations across 37 states provide a wide range of product choices, affordable pricing, and expert staff. More importantly, all our stores offer the individual customer focus and warm personal touch you'd expect from a neighborhood store. In the spirit of the first Discount Tire store, we maintain commitments to mutual respect and fairness for all through community engagement and responsible growth. Discount Tire continues to prosper because of the vision that lives and thrives in the hearts of our employees, from the store level to the corporate level. Visit one of our stores today and experience the values that make Discount Tire the nation's most trusted tire and wheel retailer. Learn more about our Company, our culture, and our benefits by visiting careers.discounttire.com Discount Tire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $16-18.5 hourly Auto-Apply 5d ago
  • Information Technology Intern - Service Desk Automation

    Discount Tire 4.3company rating

    Scottsdale, AZ job

    Discount Tire IT Service Desk Intern Duration: 10-12 weeks (Summer 2026) Discount Tire is the world's largest independent tire and wheel retailer, serving 38 states across the United States with more than 1,200 stores. The company is dedicated to providing the best tire and wheel buying experience in the industry, with a focus on providing excellent customer service and high-quality products. This intern will contribute to a strategic initiative aimed at enhancing the efficiency and user experience of our Call Center Software, OneReach. This project supports our broader goal of modernizing Service Desk operations through automation and intelligent workflows. The intern will assist in developing and optimizing automated call flows, integrating backend systems, and improving reporting capabilities. As a Discount Tire Intern, you will have the opportunity to work with a team of experienced professionals and gain practical experience in a fast-paced, fun, and challenging environment. You will have access to senior leadership and visibility to multiple facets of the business of Information Technology, with a program mission of "providing high potential students' knowledge and experience to guide them in future career decisions." Additional program specific activities will provide team building opportunities and the requirement to present to senior leaders within the IT business segments. Essential Duties and Responsibilities: * Analyze current OneReach workflows and identify automation opportunities * Develop and test new call flow logic and integrations * Document improvements and provide recommendations for future enhancements * Support the Service Desk team in implementing and validating changes Skills & Qualifications: * Proficiency in programming languages such as JavaScript, Python, or Node.js * Familiarity with API integration and cloud platforms (e.g., AWS, Azure) * Understanding of automation tools and conversational AI platforms * Strong analytical and problem-solving skills * Excellent communication and collaboration abilities * Ability to work independently and adapt to evolving priorities Requirements: * Currently enrolled in an accredited college or university, pursuing a degree in Computer Science, Information Technology, or a related field. * Must work at the North Phoenix/Scottsdale corporate office, no remote or hybrid options. * Applicants are responsible for their own housing, transportation, and relocation. * Full-time (~40 hours/week, standard business hours) for internship duration. * Must be a currently enrolled undergraduate student with a GPA of 3.5 or higher. * Only Junior or Senior-level students or May 2026 graduates are eligible. * Strong knowledge of computer hardware and software systems. * Ability to work independently and within a team environment. * Excellent communication and interpersonal skills. * Ability to multitask and manage multiple priorities. * Willingness to learn and take on new challenges. Benefits: * Paid internship with a competitive salary. * Hands-on experience in a dynamic IT environment. * Exposure to various aspects of IT. * Networking opportunities with professionals in the field. * Mentorship and career guidance. * Potential for future employment opportunities post-graduation. Discount Tire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. #LI-Onsite #LI-TA1
    $27k-37k yearly est. Auto-Apply 41d ago
  • Automotive Assistant Manager

    Big Brand Tire & Service 3.6company rating

    Big Brand Tire & Service job in Goodyear, AZ

    Job Description Automotive Assistant Manager Pay: $57,760.00 - $96,560.00+ annually (base + commission + monthly bonus + overtime) We're a performance-driven, results-focused team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other. We offer the kind of benefits you'd expect from a larger organization - plus a few that give us an edge over the competition. And the best part? You'll be joining a driven, genuinely solid team that sets the standard for speed, accuracy, and service. Compensation & Benefits Competitive hourly rate + commission and overtime opportunities Paid vacation and holidays Medical, dental, vision, life, and supplemental insurances 401(k) with company match Employee discounts, referral bonuses and ASE reimbursement Genuine career growth - with progression into Store Manager or Multi-Unit leader, evidenced by hundreds of team member promotions. Assistant Store Manager: Lead from the front: open/close, set the daily game plan, keep the shop safe, clean, and efficient Own the guest experience: greet, advise, build estimates, explain work clearly, close sales with confidence Be the bridge between techs and customers; translate inspections into trusted recommendations Develop the team: coach advisors and techs, reinforce process, celebrate wins, address gaps Run the business: inventory & ordering, cash handling/POS, scheduling, KPI tracking, compliance (OSHA/EHS) Cover the deck when the Store Manager is out; model elite standards on every shift What Makes You a Great Fit At least 1-3 years of experience in automotive service management or retail repair leadership Strong background in service sales (tires, brakes, maintenance, or mechanical) Proven ability to lead a team in a high-volume, fast-paced environment Excellent communication and problem-solving skills Valid driver's license + ability to lift 70 lbs (jumping in when needed is part of the job) A self-starter who thrives on results, accountability, and growth Open availability, including weekends, to lead and support the team during peak business times About Big Brand Tire & Service For 50+ years, Big Brand has been the trusted name in tires and auto repair. Now in over 10 states and growing fast, we're serious about two things: delivering world-class service to our customers and being the employer-of-choice by providing endless opportunities for career growth. Apply today! If you've got what we are looking for, one of our recruiters will reach out to you by phone THIS WEEK Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace. Powered by JazzHR ok RIe0BlIz
    $31k-44k yearly est. 10d ago
  • Application Security Lead

    Discount Tire 4.3company rating

    Scottsdale, AZ job

    Here at Discount Tire, we celebrate the spirit of our people with extraordinary pride and enthusiasm. Our business has been growing for more than 60 years and now is the best time in our history to join us. We are opening more locations every year and we are always looking for qualified individuals to join us in our growth. We are a company that promotes from within, both in our retail and corporate operations. Under minimal supervision, the Senior Application Security Engineer plays a critical role in establishing and maturing Discount Tire's enterprise application security program. Partners closely with our Enterprise Cybersecurity, Cloud Security, and Software Engineering teams to ensure that applications, APIs, and underlying infrastructure are securely designed, built, and operated. Drives security enablement across the software development lifecycle while also managing and improving our application security toolchain and automation pipelines. Essential Duties and Responsibilities: * Lead the establishment, implementation, and continuous improvement of the enterprise Application Security program. * Manage and administer application security platforms including Fortify, Trivy, and Wiz. * Develop and maintain processes for application vulnerability scanning, triage, and remediation tracking. * Partner with DevOps and Engineering teams to integrate application security controls and tooling into CI/CD pipelines. * Define standards and best practices for secure development, container hardening, and software composition analysis (SCA). * Collaborate with Cloud Security and Infrastructure teams to ensure consistent coverage across workloads and environments. * Prioritize and manage application vulnerability findings, working with product owners and development teams to validate and resolve issues. * Build and maintain key performance indicators (KPIs) and metrics to measure program effectiveness and risk reduction. * Coordinate and participate in security incident investigations involving application vulnerabilities or exploits. * Serve as a subject matter expert and advocate for secure development practices across the enterprise. * Contribute to enterprise risk assessments, audits, and compliance initiatives related to application security. * Other duties as assigned. Qualifications: * This position requires a minimum of 5 years' experience in Information Security with at focus on Application Security or DevSecOps. * Hands-on experience administering and integrating security tools such as Fortify, Trivy, and Wiz. * Strong understanding of application security principles, common vulnerabilities (OWASP Top 10, SANS CWE), and secure configuration practices. * Experience automating security scans and controls within CI/CD pipelines (e.g., Bitbucket Pipelines, GitHub Actions, Jenkins, GitLab CI). * Working knowledge of cloud platforms (AWS, Azure) and containerized environments (Docker, Kubernetes). * Experience with vulnerability management, prioritization, and risk-based remediation workflows. * Excellent communication and collaboration skills with the ability to influence technical and non-technical stakeholders. * Demonstrated ability to operate independently in a greenfield or rapidly maturing environment. * Strong analytical and problem-solving skills, with a focus on measurable risk reduction and program maturity. Educational Requirements: * Bachelor's degree in Computer Science, Information Security, or a related field or equivalent experience is required. * This position requires certification within the Information Security or IAM fields or within six (6) months of hire. Okta certification is preferred Work Days: Normal work days are Monday through Friday. Occasional Saturdays and Sundays may be necessary. Work Hours: Normal work hours are 8:00 a.m. to 5:00 p.m. Additional hours may be necessary. Discount Tire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. #LI-GW1 #LI-Hybrid
    $93k-113k yearly est. Auto-Apply 41d ago
  • Mechanic

    Big Brand Tire & Service 3.6company rating

    Big Brand Tire & Service job in Peoria, AZ

    Job DescriptionMechanic Pay: $30.00 - $45.00 per hour effective rate (hourly + commission + overtime) We're a performance-driven, results-focused team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other. We offer the kind of benefits you'd expect from a larger organization - plus a few that give us an edge over the competition. And the best part? You'll be joining a driven, genuinely solid team that sets the standard for speed, accuracy, and service. Compensation & Benefits Competitive hourly rate + commission and overtime opportunities Paid vacation and holidays Medical, dental, vision, life, and supplemental insurances 401(k) with company match Employee discounts, referral bonuses and ASE reimbursement Genuine career growth - with progression into Diagnostic Mechanic, Service Advisor, or Management, evidenced by hundreds of team member promotions. Mechanic: Diagnose and perform brake jobs (disc/drum, lathe work) Handle suspension repairs (struts, shocks, control arms) Perform alignments and steering system repairs Replace under-hood components (water pumps, alternators, radiators, belts, hoses) Mount, dismount, and balance tires Perform oil changes and preventative maintenance Test and install batteries Keep shop organized, stocked, and safe What Makes You a Great Fit 2-3 years of professional mechanical experience Skilled in brakes, suspension, steering, and alignments Valid driver's license, clean record, and ability to lift 70 lbs Detail-oriented and team-driven Motivated to push into diagnostics and leadership Open availability, including weekends, to handle repairs and keep guests safely on the road during our busiest times About Big Brand Tire & Service For 50+ years, Big Brand has been the trusted name in tires and auto repair. Now in over 10 states and growing fast, we're serious about two things: delivering world-class service to our customers and being the employer-of-choice by providing endless opportunities for career growth. Apply today! If you've got what we are looking for, one of our recruiters will reach out to you by phone THIS WEEK Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace. Powered by JazzHR rr HXk3u8E3
    $30-45 hourly 10d ago

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