Commercial Business Analyst
Remote Big Health job
Our MissionAt Big Health, our mission is to help millions back to good mental health by providing fully digital, non-drug options for the most common mental health conditions. Our FDA-clear digital therapeutics-SleepioRx for insomnia and DaylightRx for anxiety-guide patients through first-line recommended, evidence-based cognitive and behavioral therapy anytime, anywhere. Our digital program, Spark Direct, helps to reduce the impact of persistent depressive symptoms.
In pursuit of our mission, we've pioneered the first at-scale digital therapeutic business model in partnership with some of the most prominent global healthcare organizations, including leading Fortune 500 healthcare companies and Scotland's NHS. Through product innovation, robust clinical evaluation, and a commitment to equity at scale, we are designing the next generation of medicine and the future of mental health care.
Our VisionOver the next 5-10 years, we believe digital therapeutics will transform the delivery of healthcare worldwide by providing access to safe and effective evidence-based treatments. Big Health is positioned to take the lead in this transformation.
Big Health is a remote-first company, and this role can be based anywhere in the US.
Join UsThe Commercial Business Analyst at Big Health develops a deep understanding of program, clinical, and commercial performance to answer key questions about the health and impact of our digital therapeutics. This role translates complex healthcare and commercial data into clear stories, insights, and recommendations that drive revenue growth, customer retention, and measurable clinical and economic value. This individual partners closely with Big Health teams to build internal and external reporting, define and track healthcare KPIs, and support development of executive-level external (e.g. QBRs) and internal (e.g.: ELT, BoD) reporting. The role leverages modern analytics tools and eventually large language models (LLMs) to accelerate insights and enable the commercial team.Key Responsibilities
Define and maintain KPIs and metrics across the customer and patient lifecycle.
Use BI tools (e.g., Snowflake, Looker, Salesforce) to build and maintain internal and external reporting, such as OKR dashboards, scorecards, and healthcare program performance.
Work closely with Engineering and Product (Studio) teams on underlying data models, metric definitions, and data pipelines to ensure consistency across the organization.
Support development of QBRs, executive business reports, and Board materials by assembling data, generating insights, building visualizations, and crafting clear narratives for clinical, operational, and financial KPIs.
Design. launch, and operationalize LLM-enabled workflows and AI-powered assistants that turn raw data into usable narratives and insights (e.g., summarizing account performance, drafting QBR materials, synthesizing qualitative feedback), in close partnership with Studio.
Evaluate emerging LLM/AI capabilities to automate or augment commercial reporting and decision-making (e.g., automated account health digests, opportunity risk flags, pipeline and utilization summaries).
Analyze data to identify trends, leading indicators, and risk signals related to program health, customer satisfaction, renewals, and expansion opportunities.
Required Qualifications
3-6 years of experience in healthcare analytics, healthcare business analysis, or data science (e.g., digital health, payer, provider, health tech)
Bachelor's degree in a quantitative field (e.g., Statistics, Data Science, Health Informatics) or equivalent practical experience
Experience working with healthcare datasets (e.g., claims, EMR/EHR, digital engagement data)
Strong analytical skills and experience with data modeling and performance measurement in a healthcare context
Proficiency in SQL and experience with at least one analytics language (e.g., Python) for querying, transforming, and analyzing datasets
Experience building reports and dashboards in modern BI tools (e.g., Looker, Tableau, Power BI) to support data-driven decision-making
Familiarity with CRM and commercial reporting (ideally Salesforce), including connecting accounts, pipeline, and revenue metrics to program performance and outcomes
Demonstrated experience using or enabling LLM-based tools to accelerate analysis, insight generation, or content creation, and contributing to the design of AI-powered assistants or automated workflows; more advanced experience with agentic workflows is a plus
A track record of using data to deliver actionable insights and performance improvements in a fast-paced, high-growth environment
Background and Life at Big Health
Backed by leading venture capital firms.
Big Health's products are used by large multinational employers and major health plans to help improve sleep and mental health. Our digital therapeutics are available to more than 62 million Medicare beneficiaries.
Surround yourself with the smartest, most enthusiastic, and most dedicated people you'll ever meet-people who listen well, learn from their mistakes, and when things go wrong, generously pull together to help each other out. Having a bigger heart and a small ego are central to our values.
Enjoy benefits including a generous vacation policy, professional development fund, flexible working arrangements, and more.
Competitive salary packages including stock options.
We at Big Health are on a mission to bring millions back to good mental health, in order to do so, we need to reflect the diversity of those we intend to serve. We're an equal opportunity employer dedicated to building a culturally and experientially diverse team that leads with empathy and respect. Additionally, we will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Auto-ApplyAssociate Counsel
Remote Big Health job
Our MissionAt Big Health, our mission is to help millions back to good mental health by providing fully digital, non-drug options for the most common mental health conditions. Our FDA-clear digital therapeutics-SleepioRx for insomnia and DaylightRx for anxiety-guide patients through first-line recommended, evidence-based cognitive and behavioral therapy anytime, anywhere. Our digital program, Spark Direct, helps to reduce the impact of persistent depressive symptoms.
In pursuit of our mission, we've pioneered the first at-scale digital therapeutic business model in partnership with some of the most prominent global healthcare organizations, including leading Fortune 500 healthcare companies and Scotland's NHS. Through product innovation, robust clinical evaluation, and a commitment to equity at scale, we are designing the next generation of medicine and the future of mental health care.
Our VisionOver the next 5-10 years, we believe digital therapeutics will transform the delivery of healthcare worldwide by providing access to safe and effective evidence-based treatments. Big Health is positioned to take the lead in this transformation.
Big Health is a remote-first company, and this role can be based anywhere in the US.
Join UsReporting to our Senior Director of Legal & Business Affairs, the Associate Counsel position will help drive Big Health's growth by providing practical, business-minded legal support across our operations. This role is expected to draft and negotiate commercial agreements, support regulatory and data privacy compliance, and partner with teams to enable safe, compliant innovation. This person operates with moderate independence on defined workstreams while seeking feedback on broader project plans or concepts, ensuring legal guidance keeps pace with a fast-moving digital health environment and balances risk management with strategic execution. In short, the Associate Counsel will help Big Health scale responsibly while delivering technology that improves patient outcomes.Key Responsibilities
Commercial Contracting and Negotiation
Draft, review, and negotiate a variety of commercial and clinical contracts, including licensing, collaboration, research, and vendor agreements.
Manage redlines, coordinate with internal stakeholders, and ensure alignment with regulatory, privacy, market access, sales, and other departments' requirements.
Maintain and improve contract templates and related policies and procedures to support deal cycles.
Regulatory and Compliance Support
Advise on compliance regarding healthcare regulations (e.g., Anti-Kickback, Sunshine Act, etc.), product claims and advertising, and data privacy laws (US and global).
Internal Legal Operations and Cross-Functional Support
Act as the first point of contact for day-to-day legal questions and translate complex laws into practical guardrails for business teams.
Contribute to the development of scalable legal workflows and policies.
Required Qualifications
Education & Credentials
J.D. from an accredited U.S. law school and active membership in good standing with at least one U.S. state bar (California, Massachusetts, or Delaware preferred).
3-5 years of relevant legal experience, ideally with a mix of law firm and in-house in healthcare, digital health, or life sciences.
Core Legal Expertise
Strong experience drafting, reviewing, and negotiating a wide range of commercial contracts.
Working knowledge of healthcare regulatory frameworks, including FDA regulations for software-based medical devices, HIPAA, and federal and state fraud and abuse laws.
Familiarity with data privacy and security laws (e.g., HIPAA, GDPR, CCPA) and experience operationalizing privacy compliance.
Technical & Business Skills
Ability to interpret and apply healthcare and data protection regulations in a practical, business-enabling manner.
Strong written and verbal communication skills, with the ability to translate complex legal concepts and tailor messaging for varied, cross-functional audiences.
Excellent organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced, high-growth environment.
Comfort working cross-functionally with product, compliance, commercial, and regulatory teams.
Mindset & Attributes
Proactive, solutions-oriented, and comfortable exercising sound judgment in ambiguous situations.
Collaborative and low-ego approach - able to balance risk mitigation with operational agility.
Mission-driven, with genuine interest in digital health, patient impact, and ethical innovation.
Background and Life at Big Health
Backed by leading venture capital firms.
Big Health's products are used by large multinational employers and major health plans to help improve sleep and mental health. Our digital therapeutics are available to more than 62 million Medicare beneficiaries.
Surround yourself with the smartest, most enthusiastic, and most dedicated people you'll ever meet-people who listen well, learn from their mistakes, and when things go wrong, generously pull together to help each other out. Having a bigger heart and a small ego are central to our values.
Enjoy benefits including a generous vacation policy, professional development fund, flexible working arrangements, and more.
Competitive salary packages including stock options.
We at Big Health are on a mission to bring millions back to good mental health, in order to do so, we need to reflect the diversity of those we intend to serve. We're an equal opportunity employer dedicated to building a culturally and experientially diverse team that leads with empathy and respect. Additionally, we will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Auto-ApplyOffice Administrator
Columbus, OH job
Office Administrator | Phil
Founded in 2015, PHIL is a Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we've set out to change that.
PHIL's B2B2C platform provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine.
Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. Consequently, pharma manufacturers are enabled for more innovation.
The team at Phil is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human wellbeing. Ready to join our team of mission-driven, analytical, and passionate people? Keep reading!
Overview
The Office Administrator plays a key role in ensuring smooth daily operations and providing essential support to staff, visitors, and contractors. This position is responsible for maintaining an organized, efficient, and welcoming office environment while assisting with a range of administrative and facilities-related tasks.
Key Responsibilities
Mail Management: Receive, sort, and distribute incoming mail and packages to the appropriate team members.
Shipping Coordination: Prepare outgoing shipments and manage all related shipping needs.
Office Supplies & Organization: Monitor inventory levels, order supplies, and maintain an orderly and functional office space.
Visitor Coordination: Greet onsite visitors, manage visitor logs, and ensure a professional and welcoming experience.
Contractor Coordination: Schedule and coordinate contractors requiring building access (e.g., ADP) and ensure all access protocols are followed.
Badge Creation: Create, issue, and track employee badges and support general access control processes.
Administrative Support: Provide general administrative assistance to the team, including documentation, communication, and task coordination as needed.
Qualifications
Strong organizational and multitasking skills
Excellent communication and interpersonal abilities
Proficiency with office software and equipment
Ability to manage confidential information responsibly
Auto-ApplyDirector/Vice President of Business Development
Remote or San Francisco, CA job
Founded in 2015, PHIL is a Series D healthtech growth-stage startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we've set out to change that through our digitally-enabled direct-to-patient, hub and fulfillment platforms.
PHIL's B2B2C platform provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine. Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. Consequently, pharma manufacturers are enabled for more innovation.
The team at PHIL is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human wellbeing. Ready to join our team of mission-driven, analytical, and passionate people? Keep reading!
Position Overview
The Director / Vice President of Business Development at PHIL will be responsible for leading and executing the complete sales process end-to-end, from prospecting and lead generation to contracting and signature. The ideal candidate is comfortable hunting for new leads to secure new logos as well as managing a robust pipeline of opportunities with medium-to-large biopharma companies.
This role requires senior-level expertise with 5-10+ years of experience in client-facing roles. The ideal candidate will have a strong background in or exposure to the pharmaceutical industry, with a clear understanding of the prescription fulfillment process, including hubs, prior authorizations, and pharmacy distribution. They should also bring experience from dynamic, fast-paced environments such as growth-stage startups, consulting firms, or banking. A successful candidate will be highly skilled in managing processes, driving lead generation, negotiating contracts, and overseeing the full sales cycle from initiation to close. The ideal candidate should have a demonstrated ability to cultivate and manage senior client relationships, maintain a robust pipeline, and consistently deliver on targeted business outcomes.
Responsibilities:
New Business Acquisition:
Be a hunter with a focus on acquiring 100% new business and new logos for PHIL through conferences, outreach, inbound management and other acquisition channels.
Target senior-level decision makers, with limited entry-level sales involvement.
Represent PHIL at events to drive lead generation
Complete Sales Process Management:
Oversee the entire sales process, including prospecting/lead generation, discovery, capabilities presentation/demo, pricing proposals, contracting, and securing signatures.
Demonstrate proficiency in navigating and managing the sales cycle from initiation to closure.
Work with the cross-functional PHIL team to ensure clients receive appropriate pricing, deep-dives and subject matter expertise through the sales process
Industry Expertise:
Experience working in or with the pharmaceutical industry and understand the prescription fulfillment process including hubs, prior authorizations and pharmacy distribution
Process and Pipeline Management:
Effectively manage sales processes, lead generation, and contract negotiations.
Keep the pipeline updated in a timely manner to provide accurate and transparent insights into the sales activities.
Support creation of custom materials to drive pipeline advancement for opportunities
Support execution on strategic initiatives to achieve revenue goals and contribute to the overall growth of PHIL
Benefits
Ground floor opportunity with a fast-moving growth-stage healthtech company
Fully remote working environment out of these states: AZ, CA, CO, FL, GA, IA, ID, IL, IN, MA, MD, MI, MO, NC, NH, NJ, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WV
Competitive compensation (commensurate with experience), including equity
Flexible commission plan with incentives through the sales cycle
Full benefits (medical, dental, vision).
401(k) contribution opportunity.
PHIL Inc. is an equal-opportunity employer.
Auto-ApplyProduct Adoption Expert
Remote or Juneau, AK job
What you can expect We are seeking a Product Adoption Expert to drive deep product adoption and maximize business value across Zoom's diverse product portfolio. This role serves as the expert liaison between Product, Marketing, and Customer Success teams, ensuring best-in-class onboarding, workflows, and use cases are scaled across our customer base while being deployable for high-impact customer engagements.
About the Team
This role partners closely with Customer Success Managers, Onboarding Managers, and Product teams to accelerate adoption across Zoom's innovative solutions, including Zoom Phone, Contact Center, AI Companion.
ResponsibilitiesDeployable Customer-Facing Engagements
+ Product Subject Matter Expertise: Serve as the adoption expert for assigned Zoom products (e.g., Zoom Phone, Contact Center, AI Companion, Rooms)
+ Strategic Customer Support: Join customer calls and workshops to map use cases and accelerate product-specific adoption
+ Cross-Team Collaboration: Partner with Customer Success Managers and Onboarding Managers during critical phases including launch, workflow integration, and renewals
+ Customer Education: Deliver impactful customer-facing sessions including office hours, deep dives, and workflow clinics
Scalable & Programmatic Impact
+ Asset Development: Collaborate with Product, Product Marketing, General Managers, and Enablement teams to create scalable adoption resources:
+ Micro-learnings and step-by-step guides
+ Comprehensive playbooks and success plans
+ Educational webinars and customer campaigns
+ Workflow and use case catalogs
+ Program Management: Execute one-to-many initiatives including ongoing office hours, community forums, and customer champion sessions
+ Launch Support: Ensure new product launches include adoption-ready materials for immediate CSM and customer use
+ Product Feedback: Provide strategic feedback to Product teams based on adoption patterns, customer use cases, and implementation blockers
Success Metrics & KPIs
+ Product Adoption Growth: Increase percentage of customers actively using key features and workflows
+ Time-to-Adoption: Accelerate adoption timelines for new product rollouts
+ Scalable Asset Reach: Maximize customer engagement through webinars, micro-learnings, and educational content
+ CSM Enablement Impact: Measure internal adoption of assets and reduction in repetitive support requests
+ Revenue Impact: Contribute to renewals and expansion opportunities tied to product adoption
Products Supported
+ AI and CAIC
+ Events and Webinars
+ Zoom Phone
+ Revenue Accelerator
+ Contact Center
+ Zoom Chat & Productivity Suite (Clips, Whiteboard, Scheduler, Docs, Notetaker, Mail & Calendar)
+ Zoom Workplace & Microsoft Better Together
+ Zoom Ecosystem: APIs, RTMs, Webhooks, Integrations
Salary Range or On Target Earnings:
Minimum:
$76,800.00
Maximum:
$186,200.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations.
Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (********************************* for more information.
About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1***********3361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
Think of this opportunity as a marathon, not a sprint! We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul. No need to rush your application - take your time to ensure it's a good fit for your career goals. We continuously review applications, so submit yours whenever you're ready to take the next step.
#LI-Remote
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines
Data Analyst III, PBM Business and Operations
Remote job
ABOUT THE ROLE:
We are seeking a full-time Business and Operations Analyst III to join our Data & Insights team. In this role, you'll be responsible for creating data analyses that demonstrate our company's impact to clients and strategic partners in the PBM space. You will support the development and execution of analytics, provide data-driven strategic insights, and create customized analytic approaches in a pharmacy benefits setting. This role supports Rightway's clinical delivery, operations, and other internal departments by developing and delivering complex analytical needs, including quarterly performance reviews and ad hoc client inquiries. Additionally, as a Business and Operations Data Analyst III, you will support strategic decision-making processes to optimize our PBM services.
WHAT YOU'LL DO:
Work cross-functionally with PBM operational teams including Eligibility and Claim Operations, Configuration, and Contact Center to deliver actionable insights and strategic recommendations that support operational goals.
Refine and enhance data infrastructure and processes to improve the scalability and efficiency of PBM services.
Leverage knowledge of PBM practices, adjudication logic, regulatory requirements, and industry trends to guide analytics and decision-making.
Build tools and reporting capabilities to monitor claims and enrollment data for trends, anomalies, or processing variances, enabling operational teams to act on performance improvement opportunities.
Design and maintain dashboards and monitoring solutions to track claims processing metrics, operational KPIs, and performance guarantee compliance.
Create and manage standardized reporting for internal stakeholders and external clients to support daily operations, audits, and client reporting needs.
Apply advanced statistical techniques to assess PBM program performance and build repeatable measures for operational effectiveness.
Develop analytic frameworks and methodologies to support strategic initiatives and enable data-driven operational improvements.
Translate complex data findings into clear, actionable insights using reports, dashboards, and presentations tailored to a range of stakeholders.
Partner with internal teams to identify and evaluate opportunities for AI and automation in PBM operations and support implementation planning.
WHO YOU ARE:
Bachelor's degree in Analytics, Computer Science, or related field, or equivalent work experience.
Proficiency with SQL, relational databases and database structures
Experience in the pharmacy industry and understanding of PBM operations.
Experience with data visualization tools (e.g., Tableau, Power BI, Metabase)
4-8 years of experience in quantitative analytics and conducting advanced analytic modeling for large pharmacy and clinical datasets.
5+ years of industry experience querying and analyzing pharmacy claims and clinical program data.
Basic understanding of AI, Generative-AI, and Machine Learning frameworks.
Experience gathering and documenting requirements from clients or the business.
Ability to communicate analysis to business partners and clients both in writing and verbally.
Excellent communication and interpersonal skills.
Experienced with developing data tools, memos, and presentations to deliver data and insights to stakeholders.
Proven ability to guide standards and provide leadership and mentorship to junior team members.
EXTRA CREDIT:
Proficiency in statistical software (Python, R).
Proficiency with dbt.
Experience with version control.
Hands on AWS experience is a plus.
BASE SALARY: $100,000 - $135,000
Offer amounts for both remote and in office roles are influenced by geographic location.
CYBERSECURITY AWARENESS NOTICE
In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from *************************** email domain. We will never ask for bank details or deposits of any kind as a condition of employment. If you have any questions about a suspicious interaction with Rightway, please feel free to reach out to us at *************************.
ABOUT RIGHTWAY:
Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient's care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them.
Since its founding in 2017, Rightway has raised over $200mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global. We're headquartered in New York City, with a satellite offices in Denver and Dallas. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.
HOW WE LIVE OUR VALUES TO OUR TEAMMATES:
We're seeking those with passion for healthcare and relentless devotion to our goal. We need team members who will:
We are human first
Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen to-and hear-each other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding.
We redefine what is possible
We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems.
We debate then commit
We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a “yes, and” mentality, and assume positive intent. Once a decision is made, we align and champion it as one team.
We cultivate grit
Changing healthcare doesn't happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity.
We seek to delight
Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our members' care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our members' success.
Rightway is PROUDLY an Equal Opportunity Employer that believes in strength in the diversity of thought processes, beliefs, background and education and fosters an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis covered by appropriate law. All employment is decided on the consideration of merit, qualifications, need and performance.
Auto-ApplyPhD Audio AI Engineer (Speech Conversion, TTS & ASR)
Remote or San Jose, CA job
Audio AI Engineer What you can expect As an Audio AI Engineer, you will research and develop algorithms for accent conversion, voice conversion, speech synthesis, and speech recognition on low-latency streaming architectures. You'll prototype and refine end-to-end audio models that enhance intelligibility and naturalness while maintaining speaker identity. Working closely with product and platform teams, you'll help bring these models into real-time communication systems. You will also evaluate and optimize model performance across dimensions such as quality, latency, and scalability. Staying current with advances in speech processing, you'll contribute to innovation through patents and internal knowledge sharing.
About the Team
Zoom's Audio team develops real-time audio features based on AI algorithms. Members of the team are spread worldwide, including the U.S., China and Singapore.
Responsibilities
+ Researching, designing, and developing algorithms for accent conversion, voice conversion, speech synthesis, and automatic speech recognition, focusing on low-latency streaming architectures
+ Prototyping end-to-end audio models that enhance intelligibility and naturalness while preserving speaker identity and expressiveness.
+ Collaborating closely with product and platform teams to integrate models into real-time video and audio communication systems.
+ Analyzing and optimizing model performance across speech quality, latency, robustness, and scalability dimensions.
+ Staying current with the latest developments in speech processing research, and contribute to the community through patents, and internal knowledge sharing.
What we're looking for
+ Hold a PhD or equivalent experience in a relevant field in Streaming, Voice Conversion, TTS, or ASR.
+ Show proficiency in deep learning frameworks like PyTorch or TensorFlow.
+ Demonstrate effective programming skills in Python, C/C++, or similar languages.
+ Have an understanding of sequence modeling architectures (Transformers, RNNs, diffusion models, or conformers).
+ Demonstrate experience developing and deploying low-latency, real-time speech or audio models with streaming architectures and optimized pipelines.
+ Show familiarity with model compression and acceleration techniques, including quantization, pruning, and distillation.
+ Exhibit experience working with real-time audio systems in networked communication environments.
+ Publish in top-tier conferences such as ICASSP, INTERSPEECH, NeurIPS, and ICLR.
+ Must be fluent in Mandarin
Salary Range or On Target Earnings:
Minimum:
$127,700.00
Maximum:
$255,400.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!
Anticipated Position Close Date:
01/12/26
Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (********************************* for more information.
About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1***********3361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines
Pharmacy Technician
Columbus, OH job
Pharmacy Technician | PHIL
Founded in 2015, PHIL is a Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we've set out to change that.
Phil's B2B2C platform provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine. Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. Consequently, pharma manufacturers are enabled for more innovation.
The team at Phil is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human wellbeing. Ready to join our team of mission-driven, analytical, and passionate people? Keep reading!
Position Overview
PHIL is seeking a detail-oriented and reliable Pharmacy Technician based in Ohio to support our growing pharmacy operations team. This role will focus on ensuring the accurate preparation, processing, and distribution of prescription medications, as well as supporting the pharmacist in day-to-day operations. Reporting to the Pharmacy Operations Manager, you will play a critical role in maintaining compliance, ensuring quality, and helping patients get the care they need in a timely manner.
This is an exciting role that offers the opportunity to make a significant impact on the success of PHIL. As the Pharmacy Technician, you will be responsible for:
Accurately preparing and labeling prescriptions under the direction of a licensed pharmacist
Entering prescription data and verifying patient information in pharmacy systems
Managing inventory and assisting in ordering pharmaceutical supplies
Communicating with patients, healthcare providers, and insurance companies as needed
Ensuring compliance with state and federal regulations, including those required by the Ohio Board of Pharmacy
Supporting a smooth workflow by maintaining a clean and organized work area
Collaborating with cross-functional teams to resolve prescription-related issues
Qualifications:
High school diploma or equivalent
Active Ohio Certified Pharmacy Technician license (preferred)
1-3 years of experience in a pharmacy setting, preferably retail or mail-order
Proficiency in pharmacy software systems and basic computer applications
Strong attention to detail and commitment to patient safety
Excellent communication and customer service skills
Ability to work in a fast-paced, high-volume environment
Must be authorized to work in the U.S. and reside in the state of Ohio
Benefits:
Ground floor opportunity with one of the fastest-growing startups in health-tech
Competitive compensation (commensurate with experience)
Full benefits (medical, dental, vision)
401(k) contribution opportunity
PHIL Inc. is an equal-opportunity employer.
Auto-ApplyClient Engagement Specialist
Remote or San Francisco, CA job
Founded in 2015, PHIL is a Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we've set out to change that.
PHIL's B2B2C platform provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine. Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. Consequently, pharma manufacturers are enabled for more innovation.
The team at PHIL is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human wellbeing. Ready to join our team of mission-driven, analytical, and passionate people? Keep reading!
Position Overview
PHIL is seeking a Client Engagement Specialist to play a vital role in ensuring timely prescription processing and supporting positive patient and customer outcomes. In this role, you will review and resolve prescription-level issues, collaborate with cross-functional teams, and provide direct support to manufacturer partners through email, ticketing systems, and client meetings. Reporting to the Client Engagement leadership team, you will be responsible for managing tickets, building strong client relationships, and delivering exceptional service through timely communication, clear reporting, and proactive education.
Responsibilities:
Review and resolve script-level tickets to ensure proper processes are followed; correct and reprocess as needed.
Monitor and manage the support ticket queue to ensure timely resolution of incoming issues.
Serve as the first-line point of contact for manufacturer partners, providing real-time updates and proactive support via phone, email, and virtual meetings.
Contact internal and external stakeholders to move scripts forward in the processing workflow.
Lead and participate in client operational meetings to address escalations, share updates, and resolve challenges.
Identify and escalate high-risk scripts and troubleshoot problems in collaboration with internal teams.
Partner with Client Engagement leadership to evaluate processes, identify efficiencies, and drive scalable improvements.
Support onboarding and training of internal stakeholders and new employees to ensure workflow consistency.
Accurately document customer interactions, issues, and resolutions in CRM and ticketing systems.
Collaborate with Client Engagement leadership to evaluate and improve existing processes and procedures.
Identify scalable process improvements to drive efficiency and standardization.
Provide feedback on recurring issues and suggest updates to support documentation, FAQs, or internal workflows.
Represent the Client Engagement team in both internal and external meetings, including client discovery sessions and cross-functional initiatives, to ensure alignment, share insights, and advocate for customer needs.
Support other functions to address the needs of the business and customers as needed
Qualifications:
Bachelor's degree or equivalent experience.
Active Pharmacy Technician license required in the state of residence.
Minimum 2+ years of client-facing support experience in healthcare or technology, with strong communication and problem-solving skills.
Demonstrated ability to collaborate cross-functionally to resolve script-level and client-level issues efficiently.
Strong analytical thinking with the ability to identify patterns and root causes in workflows.
Excellent written and verbal communication skills, with a focus on clarity, empathy, and professionalism.
Adaptable and proactive problem-solver with a collaborative, team-first mindset.
Background in pharmacy or healthcare operations preferred.
Experience with Lean, Six Sigma, or other process improvement methodologies (preferred).
Prior experience as a pharmacy technician, including use of proprietary systems to process prescriptions (preferred).
Benefits
Ground floor opportunity with one of the fastest-growing startups in health-tech
Fully remote working environment supported in these states: AZ, CA, CO, FL, GA, IA, ID, IL, IN, MA, MD, MI, MO, NC, NH, NJ, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WV
Competitive compensation (commensurate with experience)
Full benefits (medical, dental, vision)
401(k) contribution opportunity
PHIL Inc. is an equal-opportunity employer.
Auto-ApplySales Development Representative
Remote job
Color Health is revolutionizing cancer care with the nation's first Virtual Cancer Clinic, delivering high-quality, physician-led multidisciplinary care across all 50 states. Our innovative, guideline-based approach spans cancer screening, risk assessment, prevention, diagnosis, treatment support, and survivorship. In addition to personalized direct medical care, our services include cancer genetics risk assessment, nutrition, mental health support and at-home cancer screening diagnostics. Using technology-driven, patient-centric solutions, Color is transforming how employers, unions, health plans, and governments address cancer. Color's goal is to close critical cancer care gaps, improve cancer outcomes, and guide patients with empathy through their healthcare journeys.
Apply to join Color and do the most meaningful work of your career. If you are not sure that you're 100% qualified but are up for the challenge - we want you to apply!
In 2024, Color established a full-service program that integrates clinical assessment and management across diagnosis, active treatment, and survivorship. This oncologist-led model is designed to provide faster access to care and direct clinical support throughout the patient journey.
We are seeking an exceptional, high-performing individual who thrives in a builder environment and continually looks for ways to elevate the business. In this role, you will help drive Color's growth by initiating relationships with target customers and generating demand, demonstrating how Color can meaningfully improve health outcomes for their populations.How You'll Contribute:
Leverage our advanced sales tools to deploy outbound lead campaigns including cold calling, email, and social media to engage and qualify employer prospects.
Initiate sales conversations with key decision makers at target companies and establish relationships with stakeholders to build solid partnerships.
Use Salesforce and other sales tools, build prospect lists, craft outbound messaging, and share results with the larger sales team.
Help break into new and existing markets by working with the Sales Directors.
Develop a strong demo pipeline for Business Development via phone and email communications.
Develop in-depth knowledge of the Color Health platform, programs, industry trends, and competition.
Our Ideal Candidate Will Have:
2+ years experience in sales and business development, ideally in a lead gen capacity that has been focused on employer sales
Proven track record of developing new relationships in a business setting
Demonstrated ability to articulate complex concepts quickly and clearly
Healthcare, Employee benefits experience a plus
Salesloft experience (required)
Salesforce experience a plus
Location: US-Based Remote
Travel Requirement: 15% or less
Base Salary Range: $52,000 - $80,000 a year This role is eligible for additional sales incentive compensation based on performance.
The actual base pay is dependent upon many factors, such as: work experience, market data, skills, geographic location, and business need. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, and benefits.
Color prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. Color conforms to the spirit as well as to the letter of all applicable laws and regulations. We are also committed to providing reasonable accommodations for qualified applicants with disabilities in our recruitment process.
Auto-ApplyCreative Project Manager
Remote or Santa Monica, CA job
Job DescriptionABOUT US Join us in inspiring everyone to express their unique beauty. IPSY is the beauty industry's most powerful platform, uniting brands, creators, and hyper-engaged consumers with unprecedented access to each other through the ultimate beauty membership. Home to sample-size subscription IPSY Original, full-size subscription IPSY Extra, and quarterly, limited-edition collection IPSY Ultimate, we curate beauty for millions of members so they can play, explore, and express their unique beauty every day.
We think self-discovery, self-expression, and confidence are beautiful. Agree? Then join us! Explore careers and learn more about our values, culture, and benefits across all our brands: IPSY Careers.
We're proud to be a remote-first company. Our fully remote team members have the chance to live and work where they want, because we believe work should fit into your life-not the other way around. We offer monthly virtual activities, company-wide offsites, professional development, and learning sessions, to help our team members stay connected, engaged, and impactful while working virtually.
United States Remote: Remote positions which may be performed in any of the states where IPSY has established a Business presence: Arizona, California, Connecticut, Florida, Illinois, Kansas, Massachusetts, Missouri, North Carolina, New York, New Jersey, Nevada, Ohio, Pennsylvania, Texas, and Washington. California Privacy Notice
Beware job scams! IPSY recruiters only ************* email addresses. We do not interview via text/message/Teams. We don't ask for software downloads (except Zoom) and we will never ask for sensitive information (like SSN/bank info). Suspect fraud? Report it to law enforcement and
*******************.
About the Role:
IPSY is looking for a Creative Project Manager to help our Marketing team bring ideas to life. In this role, you'll be the organizational heartbeat behind email campaigns, social media content, print materials, and web deliverables-keeping timelines on track and workflows running smoothly. You'll work closely with creatives and cross-functional partners to ensure every project moves efficiently from concept to completion, without losing momentum or creativity along the way.
This position reports to the Senior Manager of Brand Operations and can be fully remote from any of the 16 U.S. states where IPSY has an established business presence (see application for a list).
What You'll Be Doing:
Lead creative project workflow from concept to launch, ensuring deliverables are on track, on time, and aligned with the brief.
Own creative project timelines in Asana (project management tool) and update them as projects evolve for accuracy through completion.
Assess and optimize designer, copywriter, and photographer team bandwidth.
Schedule and develop agenda for project-related meetings.
Take notes during creative meetings and task out to cross-functional teams accordingly.
Coordinate monthly photoshoot timeline management from kickoff, shoot date, retouching dates, approvals, and asset management.
Be the point person for all conversations, meetings, brainstorms and schedules for the projects you manage.
What We Are Looking For:
5+ years of experience in project management at an agency or within corporate creative/marketing.
Demonstrated ability to manage projects across different channels (email, social media, video, print, and web).
Excellent written and verbal communication skills, with the ability to collaborate effectively with cross-functional teams and external partners.
Comfort with utilizing various project management and collaboration tools, as well as proficiency in Google Workspace and Slack.
Ability to thrive in a fast-paced environment, adapting to changing priorities and working effectively under pressure.
Flexible and solutions-oriented.
A collaborative mindset, capable of building positive relationships and fostering teamwork.
Bonus if You Have:
Have managed projects using Asana.
Background in the Beauty industry.
Preference given to candidates in Pacific Timezone.
What We Offer:
Competitive base salary & bonus program
Medical, dental & vision insurance
401(k) plan with company match
Paid Time Off
Work from home flexibility
Free IPSY Extra subscription
Learning & development programs
EEO Statement: We celebrate diversity and are an equal-opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic.
If you need reasonable accommodation in the application or employment process, please contact us.
Please review our California Privacy Notice.
#LI-SB
#LI-Remote
Pay is based on several non-discriminatory factors such as experience, education, skills, and location. IPSY offers a bonus, equity grants, and competitive benefits. Final compensation is determined by experience and skills.
Salary Range:$70,000-$90,000 USD
Partner Operations Specialist
Remote job
Founded in 2015, Phil is a Series D B2B2C platform that provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers enabling easy and affordable access to medicine.
We are a group of like-minded individuals from varying backgrounds passionate about creating a new and innovative healthcare platform, focused on patient experience and overall human wellbeing.
Ready to join our team of mission-driven, analytical, and passionate people?
Position Overview
As a Partner Operations Specialist, you will support our Partner Performance Managers with day to day tasks critical for the performance of our Partner Pharmacy network. Responsibilities include, but are not limited to:
* Reviewing and responding to internal escalation requests
* Data entry and processing requests for our biggest partners
* Contacting partners to resolve issues that prevent a successful client/patient/partner experience
* Performing a variety of tasks in the Phil dashboard to ensure speed and accuracy of patient requests
* Placing inventory orders for our partner network
* Review script level issues to ensure proper process was followed and correct as needed
* Triage, resolve, and respond to order-related escalations or one-off requests
* Identify errors and understand workflows to unblock prescriptions
* Collaborate with Partner Performance Managers and other team members to ensure the company's goals and targets are met.
What We're Looking For
* 2+ years of experience, pharmacy technician and/or external administrative support. Bonus if you have Prior pharmacy technician experience and use of proprietary software to process prescriptions.
* Proven track record of attention to detail and strong organizational skills
* Self-motivated, driven, hands-on individual with the ability to manage daily and weekly tasks.
* Willingness to learn and understand operational workflows in order to quickly determine root cause
* Prior experience working with external clients/partners with a demonstrated ability to communicate effectively to resolve questions or concerns
* Solid written, verbal, and interpersonal communication skills.
* Ability to operate independently in a fast-paced and challenging environment.
* Comfortable with the dynamic nature of a rapidly expanding start-up company, demonstrating adaptability.
* Experience with G-Suite applications, showcasing the ability to leverage collaborative platforms for efficient communication, file-sharing, and project coordination in a remote work environment.
Benefits
* Ground floor opportunity with one of the fastest-growing startups in health-tech
* Competitive compensation (commensurate with experience)
* Full benefits (medical, dental, vision).
* 401(k) contribution opportunity.
Phil Inc. is an equal-opportunity employer.
Clinical Support Specialist
Remote or San Francisco, CA job
Clinical Support Specialist | Phil
Founded in 2015, PHIL is a Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we've set out to change that.
PHIL's B2B2C platform provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine.
Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. Consequently, pharma manufacturers are enabled for more innovation.
The team at Phil is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human wellbeing. Ready to join our team of mission-driven, analytical, and passionate people? Keep reading!
Position Overview
At Phil, our Clinical Support Specialists are at the front lines of ensuring providers and payers get what they need to care for their patients without delays, errors, or confusion. This role goes far beyond call handling: you'll manage critical prescription and benefit workflows, identify and resolve blockers in real time, and help educate provider offices on how to navigate complex coverage paths.
This is a high-impact environment where precision matters and your contributions are measurable everyday. You'll be supported by a collaborative team and guided by proven processes, but it's your adaptability, accuracy, and communication that make the difference.
Responsibilities
Respond to inbound inquiries from providers, medical office staff and payers by phone, email, and internal messaging
Support providers with real-time order status updates, prescription processing steps, and plan-specific requirements
Triage escalations and resolve urgent or complex order-level issues efficiently
Clearly communicate program requirements, expected copays, and processing timelines
Coordinate with internal partners and external pharmacy networks to remove order bottlenecks
Guide provider teams through billing issues, prior authorizations, tier exceptions, and appeals
Use professionalism, de-escalation and active listening skills to manage provider frustrations and keep communication productive
Log updates across internal systems accurately and on time
Identify common workflow issues and share insights to improve team processes
Superb written documentation of services provided in all cross-functional systems
Required Qualifications
Active Board of Pharmacy license in Arizona or Ohio
Active Pharmacy Technician Certification Board (PTCB) certification
Minimum 2 years of pharmacy technician experience and use of proprietary software to process prescriptions
Strong understanding of pharmacy claims processes and coverage workflows
Skilled in managing multiple digital platforms and navigating cross-system tasks
Clear, professional verbal and written communication skills
Ability to provide excellent customer service via inbound communication (calls & emails)
Willingness and ability to learn operational workflows to quickly determine root cause
Team player who works collaboratively with low ego
Benefits:
Ground floor opportunity with one of the fastest-growing startups in health-tech
Remote working opportunity in these states: AZ, CA, CO, FL, GA, IA, ID, IL, IN, MA, MD, MI, MO, NC, NH, NJ, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WV
Competitive compensation (commensurate with experience)
Full benefits (medical, dental, vision)
401(k)
Auto-ApplyPhysician, Oncology Clinical Care (1099 Contractor)
Remote job
Color Health is revolutionizing cancer care with the nation's first Virtual Cancer Clinic, delivering high-quality, physician-led multidisciplinary care across all 50 states. Our innovative, guideline-based approach spans cancer screening, risk assessment, prevention, diagnosis, treatment support, and survivorship. In addition to personalized direct medical care, our services include cancer genetics risk assessment, nutrition, mental health support, and at-home cancer screening diagnostics. Using technology-driven, patient-centric solutions, Color is transforming how employers, unions, health plans, and governments address cancer. Color's goal is to close critical cancer care gaps, improve cancer outcomes, and guide patients with empathy through their healthcare journeys.
In June 2023, Color and the American Cancer Society (ACS) introduced a cancer screening and prevention program for employers and labor organizations, combining the ACS's expertise in cancer screening, prevention, and risk reduction with Color's leadership in population-scale healthcare delivery. Since announcing our partnership with the American Cancer Society, our program has expanded to support diagnosis management, cancer treatment and care, and survivorship. Through our multidisciplinary Virtual Cancer Clinic, Color is: helping employees and members diagnose cancer at an earlier, more treatable stage; caring for patients going through their diagnostic journeys with empathy and speed; helping cancer survivors navigate return-to-work challenges and complex clinical needs; and closing critical cancer screening gaps for high-burden cancers.
We are seeking a dedicated medical oncologist to join our Virtual Cancer Clinic care team. In this role, you will have the opportunity to deliver high quality care to patients with cancer (including pre-treatment workup, treatment planning collaborate and support local treatment management, cancer maintenance and risk-reduction therapy management, symptom assessment and management, cancer surveillance and survivorship care), and build and grow our cancer care clinical protocols.
Services will be delivered remotely via a telehealth platform, including video, audio, and asynchronous messaging. The ideal candidate will be passionate about reducing the impact of cancer on populations, adept at using telehealth technology, and committed to delivering best in class cancer and survivorship clinical care. You deeply understand the disruptive impact cancer has on patients' lives, and you are passionate about helping address it.How You'll Contribute:
Conduct clinical assessments and diagnostic evaluations, develop treatment and management plans, deliver direct care, including ordering laboratory, imaging, procedures, referrals, and prescriptions, and closely collaborate with local clinicians and order to deliver evidence-based cancer and survivorship care.
In collaboration with Color's primary care team, assess patients with cancer screening abnormalities and facilitate diagnosis of cancer.
Determine guideline-based oncology and symptom treatment plans, identify optimal treatment locations, and order referrals to appropriate local care teams for evaluation and treatment.
Educate patients about guideline-based cancer treatment options, including clinical trials and potential risks and benefits, prepare patients for local visits, and assist patients with clinical decision-making.
Assess and manage oncology and treatment-related symptoms and complications as appropriate for a virtual setting.
Develop clinical protocols and best practices for care delivery, in close collaboration with other Color clinicians and cross-functional team members (e.g., Care Advocates, Nurses, High-Risk Counselors).
Provide compassionate, empathetic care, establishing close, trust-based relationships with patients.
Participate in care team sessions to monitor patient progress, provide updates, and collaborate on targeted support plans.
Maintain thorough and detailed documentation of encounters with patients.
Our Ideal Candidate Will Have:
MD or DO fellowship-trained and board-certified in Medical Oncology.
Valid state medical license in good standing and willingness to be licensed in all 50 states.
Minimum 2 years of independent oncology-related clinical practice after fellowship.
Expertise in a broad range of cancers.
Friendly, compassionate manner and a passion for helping patients thrive and live healthy and full lives.
Understand and are motivated to address the many gaps in cancer-aware care faced by patients with cancer, and their caregivers before, during, and after treatment.
Strong clinical skills and a high bar for evidence-based, patient-centric, high-quality clinical care.
Team-focused, effective collaborator.
Exceptional written and verbal communication, with a focus on empathy and active listening.
High ethical standards of behavior.
Excellent organizational skills with the ability to multitask and thrive in fast-paced environments.
Excellent telehealth skills, including video and audio patient care, asynchronous messaging, electronic health records, and other telehealth tools.
Preferred Licensure in a state that participates in the IMLC.
Preferred Experience collaborating with cross-functional technical and operations teams.
Base Salary Range:
The actual base pay is dependent upon many factors, such as work experience, market data, skills, geographic location, and business need. The base pay range is subject to change and may be modified in the future.
#LI-REMOTE
Color is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Color prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Color conforms to the spirit as well as to the letter of all applicable laws and regulations.
Auto-ApplyClient Implementation Manager
Remote job
ABOUT THE ROLE:
The Implementation Manager is responsible for overseeing multiple Rightway client implementations, change management related to products and services sold, and coordinating internal operational functions. The Implementation Manager will work closely with cross-functional teams, including Client Success, Data Operations, Claims Operations, Navigation, and other departments as needed.
WHAT YOU'LL DO:
Oversee all aspects of multiple implementations as it relates to communication, coordination, set up and transition from implementation state to maintenance state.
Provides Sales and Client Success Support through the implementation process, with direct contact with client contacts and vendors.
Document business requirements, develop and oversee project plans, and implement change control procedures.
Document and report out critical milestones, opportunities, and overall client satisfaction with leadership.
Understand industry and market trends in the PBM and Navigation market space.
Serve as the primary point of contact for clients during the implementation phase, managing client expectations and providing regular updates on project status.
Conduct risk assessments and develop mitigation strategies to address potential project risks and issues.
Facilitate post-implementation reviews and lessons-learned sessions to identify areas for improvement and best practices.
WHO YOU ARE:
Bachelor's degree in Business Administration, Healthcare Management, Information Technology, or related field.
Proven experience (2 years) as a Project Manager, preferably in Pharmacy Benefit Management (PBM) or healthcare IT implementation.
Strong understanding of PBM industry practices, processes, and regulations.
Excellent project management skills with the ability to manage multiple projects simultaneously.
Ability to analyze, interpret, and organize information in a clear and concise manner.
Proficiency in project management tools and software (e.g., Smartsheet, Monday, Microsoft Project, JIRA, or similar).
Exceptional communication skills with the ability to effectively interact with clients, team members, and leadership.
Strong analytical and problem-solving abilities with a keen attention to detail.
Ability to work independently and as part of a team in a fast-paced environment.
PMP certification or similar project management certification is a plus.
SALARY: $100,000-125,000/yr
Offer amounts for both remote and in office roles are influenced by geographic location
CYBERSECURITY AWARENESS NOTICE
In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from *************************** email domain. We will never ask for bank details or deposits of any kind as a condition of employment.
ABOUT RIGHTWAY:
Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient's care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them.
Since its founding in 2017, Rightway has raised over $205mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global. We're headquartered in New York City, with a satellite office in Denver and Dallas. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.
HOW WE LIVE OUR VALUES TO OUR TEAMMATES:
We're seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our following core values:
1) We are human, first
Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen to-and hear-each other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding.
2) We redefine what is possible
We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems.
3) We debate then commit
We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a “yes, and” mentality, and assume positive intent. Once a decision is made, we align and champion it as one team.
4) We cultivate grit
Changing healthcare doesn't happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity.
5) We seek to delight
Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our members' care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our members' success.
Rightway is Proudly an Equal Opportunity Employer that believes in strength in the diversity of thought processes, beliefs, background and education and fosters an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis covered by appropriate law. All employment is decided on the consideration of merit, qualifications, need and performance.
Auto-ApplyRVP, Health Plan Sales
Remote job
Color Health is revolutionizing cancer care with the nation's first Virtual Cancer Clinic, delivering high-quality, physician-led multidisciplinary care across all 50 states. Our innovative, guideline-based approach spans cancer screening, risk assessment, prevention, diagnosis, treatment support, and survivorship. In addition to personalized direct medical care, our services include cancer genetics risk assessment, nutrition, mental health support and at-home cancer screening diagnostics. Using technology-driven, patient-centric solutions, Color is transforming how employers, unions, health plans, and governments address cancer. Color's goal is to close critical cancer care gaps, improve cancer outcomes, and guide patients with empathy through their healthcare journeys.
Apply to join Color and do the most meaningful work of your career. If you are not sure that you're 100% qualified but are up for the challenge - we want you to apply!
We're looking for an experienced health plan sales professional to join Color's Commercial Team. You'll have a unique opportunity to shape Color's growth trajectory in a meaningful way. You'll be involved in every aspect of building our relationships with health plans: sourcing & developing leads, driving customers to close and managing relationships post-sale. You'll have visibility into the entire company, work side-by-side with Color's broader commercial team, and provide valuable market feedback during product and commercial strategy sessions. This role will work closely with and report to Color's Head of Health Plan Sales. How You'll Contribute:
Work individually, and with Color's commercial team to develop and maintain a healthy pipeline of health plan, PBM, & TPA clients in your region.
Independently take deals from initial conversation to close.
Collaborate with legal on contract negotiation & signature
Work in collaboration with Color's revops team to ensure accurate forecasting & YoY pipeline growth
Manage the RFI/ RFP process in your territory from start to finish
Collaborate with Partnerships team to ensure that closed deals generate meaningful revenue via access to the health plan's ASO / fully-insured / medicare advantage book of business
Contribute to working roadmap & commercial strategy sessions by feeding back the customer's voice
Our Ideal Candidate Will Have:
Bachelor's degree and 6-10 years work experience.
Experience in enterprise sales, with a history of closing large, complex deals with a long sales-cycle.
Solid understanding of US health insurers & the US healthcare ecosystem.
Meaningful rolodex of health plans contacts.
History of consistently attaining or exceeding quota.
Excellent project management, organization, and communication skills.
Comfort and experience navigating the ambiguity of a fast-paced startup - ability to innovate, and solve problems creatively.
Desire to learn, grow, develop, and eventually mentor future team members.
What We Offer:
💰 Competitive salary
✨ Comprehensive medical, dental, vision, life, and disability benefits
📈 401k match
📝 Monthly phone and wifi stipend for employees, annual ergonomic stipend
🏝 Generous vacation policy, paid holidays and company-wide recharge days
🍼 Equal paid parental leave for birthing and non-birthing parents
Free cancer screening and prevention resources for employees and their adult dependents
Base Salary Range: $180,000-225,000/yr
The actual base pay is dependent upon many factors, such as: work experience, market data, skills, geographic location, and business need. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, and benefits.
Color prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. Color conforms to the spirit as well as to the letter of all applicable laws and regulations. We are also committed to providing reasonable accommodations for qualified applicants with disabilities in our recruitment process.
Auto-ApplyPrincipal Engineer/Software Architect
Remote or San Francisco, CA job
Founded in 2015, PHIL is a Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we've set out to change that.
Phil's B2B2C platform provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine. Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. Consequently, pharma manufacturers are enabled for more innovation.
The team at Phil is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human wellbeing. Ready to join our team of mission-driven, analytical, and passionate people? Keep reading!
Position Overview
Phil is seeking a talented and experienced Principal Engineer/Software Architect to define and lead the evolution of our technical architecture. This role will focus on scaling our prescription management platform, simplifying complex workflows, and preparing for AI/LLM integration. Reporting to the VP of Engineering, you will own our architectural vision, drive innovation, and serve as the technical authority for our engineering organization.
Responsibilities
Develop and own the technical architecture vision for PHIL's prescription management platform
Lead architectural evolution to support scale, complexity, and growth
Design high-performance, backend systems to support mission-critical operations
Define architectural principles, standards, and guardrails across the platform
Analyze and simplify complex, rule-based workflows and systems
Architect scalable solutions for large volumes of pharmacy and patient data
Create data structures and APIs optimized for AI/LLM consumption
Drive technical governance, architecture reviews, and engineering best practices
Mentor Staff Engineers and provide technical leadership across teams
Collaborate cross-functionally with product, business, and engineering stakeholders
Qualifications
Bachelor's or Master's degree in Computer Science, Engineering, or a related field (or equivalent experience)
10+ years of software engineering experience with at least 5 in architectural leadership
Proven experience designing and scaling complex, workflow-driven systems
Deep expertise in backend systems, distributed architectures, and API design
Strong understanding of cloud-native architectures (AWS, GCP, or Azure)
Experience simplifying complex systems while enhancing functionality
Expertise in data modeling and high-reliability data pipelines
Excellent communication and stakeholder management skills
Experience in regulated industries such as healthcare, pharma, or finance
Preferred Qualifications
Experience with healthcare or pharmacy-related systems and/or prescription processing and pharmacy operations
Experience with workflow engines and configurable systems
Proficiency in Golang, Python, or similar languages
Background in scaling B2B2C platforms with multiple integrations
Familiarity with event-driven architectures and CI/CD pipelines
Experience integrating AI/LLM capabilities into production systems
Benefits
Ground floor opportunity with one of the fastest-growing startups in health-tech
Fully remote working environment
Competitive compensation (commensurate with experience)
Full benefits (medical, dental, vision)
401(k) contribution opportunity
PHIL Inc. is an equal-opportunity employer.
Auto-ApplyRVP, PBM Enterprise Sales Northeast
Remote job
The candidate will work remote and reside in one of the following states:
Maine, Vermont, New Hampshire, Massachusetts, Rhode Island, Connecticut, New York or New Jersey
ABOUT THE ROLE:
The Regional Vice President of PBM Sales, Northeast is a member of the Rightway Commercial team reporting into the VP of Sales. Our innovative, full-stack pharmacy benefit management (PBM) offering represents an important growth area for Rightway. Through modern technology, concierge pharmacist guidance and a fully aligned pricing model, Rightway is improving the member experience and helping clients better manage pharmacy spend to make drugs more affordable for their employees and dependents.
Rightway's modern PBM combines transparent, aligned economics with integrated clinical guidance to deliver a radically improved pharmacy experience. We are redefining how employers think about PBM partnerships.
This role is ideal for someone who pairs strategic thinking with disciplined execution. The RVP of PBM Sales is responsible for directly selling our PBM solution to self-funded employers (5-20k lives) by developing channel relationships, sourcing new client prospects, and managing complex, multi-stakeholder deals from start to finish. Success in this role requires someone who approaches their territory like a business: organized, data-driven, and thoughtful in how they structure, prioritize, and advance deals, while maintaining the curiosity and creativity to adapt in a fast-changing market.
This position will have a direct impact on the overall growth and success of Rightway, helping further our mission of being a category-defining healthcare technology company
WHAT YOU'LL DO:
Call on self-funded employer groups of 5-20k lives, third party administrators, brokers, consultants and coalitions to sell our pharmacy benefit management (PBM) solution for the assigned territory. This segment represents one of Rightway's fastest-growing and most strategically important markets.
Collaborate with Commercial leadership to develop and execute a direct-to-prospect strategy, managing complex deals from initial discovery through RFP and finalist stages with strategic precision and strong internal coordination.
Identify potential new clients, manage discovery and solution development process, make pricing recommendations, draft and deliver proposals, lead and organize finalist presentations
Apply strategic deal management to structure pricing, contracting, and solution design that balance client needs, financial outcomes, and operational readiness.
Build and maintain key prospect and channel relationships; including sourcing, organizing, and leading consultant and prospective client meetings at a frequency based upon agreed activity metrics
Maintain a disciplined, well-documented sales process in Salesforce using data, forecasting accuracy, and consistent follow-through to manage deals strategically from discovery to close
Work collaboratively with internal departments such as underwriting, marketing, strategic partnerships, product, implementation and customer success teams to develop go to market strategies and efficiencies to successfully onboard new clients
Finalize contract terms and support the accurate translation of the proposal into contractual agreement
Use Salesforce.com to track and report sales activities to company leaders
Participate and attend business events, conferences, trade shows and seminars
WHO YOU ARE:
Home Based and domiciled within ME, NH, VT, MA, RI. CT, NY or NJ
Willing to travel ~30% depending on the needs of the territory and selling cycle
Experience:
5+ years PBM sales and/or account management experience
2+ years PBM direct-to-employer/TPA/broker sales experience
2+ years managing consultant & broker relationships
Proven track record within PBM sales and/or upsells driving year-over-year profitable growth and client retention
Strong business acumen, competent in a structured and disciplined sales process, has experience with complex, multi-stakeholder deals.
Demonstrated knowledge of employer, TPA, broker and consultant sales
Current and substantive knowledge of PBM competitors
Proficiencies in Google Suite, Microsoft Office, Salesforce, and other industry related software
EXTRA CREDIT:
Direct PBM sales experience and demonstrated success
Location in MA,RI, CT, NY preferred)
PharmD or RPh
SALARY (BEFORE COMMISSION POTENTIAL): $180,000
Offer amounts for both remote and in office roles are influenced by geographic location.
CYBERSECURITY AWARENESS NOTICE
In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from *************************** email domain. We will never ask for bank details or deposits of any kind as a condition of employment. If you have any questions about a suspicious interaction with Rightway, please feel free to reach out to us at *************************.
ABOUT RIGHTWAY:
Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient's care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them.
Since its founding in 2017, Rightway has raised over $200mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global. We're headquartered in New York City, with a satellite offices in Denver and Dallas. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.
HOW WE LIVE OUR VALUES TO OUR TEAMMATES:
We're seeking those with passion for healthcare and relentless devotion to our goal. We need team members who will:
We are human first
Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen to-and hear-each other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding.
We redefine what is possible
We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems.
We debate then commit
We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a “yes, and” mentality, and assume positive intent. Once a decision is made, we align and champion it as one team.
We cultivate grit
Changing healthcare doesn't happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity.
We seek to delight
Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our members' care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our members' success.
Rightway is PROUDLY an Equal Opportunity Employer that believes in strength in the diversity of thought processes, beliefs, background and education and fosters an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis covered by appropriate law. All employment is decided on the consideration of merit, qualifications, need and performance.
Auto-ApplyClinical Manager, Navigation Service Delivery
Remote job
ROLE
We're looking for a Clinical Manager, Navigation Service Delivery & Innovation. This individual will lead our team of Clinical Health Guides (registered nurses) who help our members navigate their healthcare needs, e.g., clinical triage, education, clinical guidance, treatment decision support, condition support, and overall well-being, in driving more informed healthcare consumers, improving clinical outcomes, and reducing overall healthcare costs.
This manager is accountable for the day-to-day management of the clinical navigation business group, leading and motivating a team of Clinical Health Guides to deliver impactful, timely, accurate, and high-touch concierge-level clinical guidance to our members. The Manager is responsible for delivering against operational KPIs, driving quality, handling resolution of member/client escalations, and overall support of their team operating in our Rightway omnichannel contact center environment.
This manager, in collaboration with delivery leadership, will work cross-functionally, collaborating across the organization to drive clinical operational innovation, clinical outcome impact, and product efficiency. This includes supporting our customer success team with client-facing reporting of clinical insights and impact, as well as clinical/point solution vendor assessment and partnership oversight.
RESPONSIBILITIES
Lead, motivate, coach, and mentor your team of Clinical Health Guides to deliver world-class concierge-level clinical guidance in a care navigation contact center environment.
Support team with complex clinical navigations (member encounters) and offer clinical insight, guidance, and support. Leaning in to support with medical navigations and other workflows as needed during peak season or as needed based on volume and staffing.
Escalation management, including resolving member issues, root cause analysis, developing solutions, and communicating resolution plans to key stakeholders and clients as needed.
Interview, hire, onboard, train, audit, and ensure team member adherence to Rightway care navigation model, triage and clinical protocols, and use of clinical tools, e.g., 5-Minute Consult, ClearTriage, compliance with policies, procedures, and regulations (HIPAA, etc.).
Assign, review, and monitor employee workload to ensure the timely and accurate completion of member interactions. Conduct weekly coaching sessions, quality reviews, and performance evaluations.
Perform daily, weekly, and monthly reviews of performance analytics to drive member experience, identify process improvements, and otherwise manage the business.
Develop, update, and maintain Standard Operating Procedures.
Develop evidence-based clinical protocols and workflows.
Serve as the internal primary clinical point of contact and subject matter expert for the organization (Account Mgmt., Product, Data & Analytics, Sales, etc.)
Support new/renewing client launches.
Work collaboratively in cross-functional teams to drive operational and product improvements, growth, and efficiency through partnerships with the navigation leadership, PBM delivery team, CMO, product, and data/analytic teams.
Supports the client success team with client requests and needs requiring clinical expertise.
Supports the client success team, as needed, with client quarterly business reviews in providing clinical insights and impact for their population.
Responsible for evaluating strategic clinical partner vendors as well as oversight and management of our clinical vendor partners, e.g., after-hours nurse line, telemedicine, etc.
REQUIREMENTS
Must have a Registered Nurse or Advanced Practice Registered Nurse active, valid license, and must have a multi-state/compact license. This candidate should have experience as a nurse manager, program administrator, and in running clinical programs.
Experience developing and executing on public health and/or population health strategies and programs.
Demonstrated and direct nurse management experience or equivalent experience required.
Disease Mgmt and/or Case Mgmt program experience is highly desirable.
Candidates must have at least 5 years of experience with direct patient care.
Strong and demonstrated coaching and mentoring skills with a passion for developing and growing team members.
High level of Emotional Intelligence (EQ).
Growth-oriented, coachable with a focus on continued professional growth and development.
Requires a flexible work schedule, including evenings and weekends as needed
Strong team-building, collaboration, and motivational skills.
Ability to effectively influence and communicate with all levels of the organization, with excellent written and verbal communication skills.
Builder and self-starter who is willing to develop SOPs, drive innovation, product recommendations, address operational gaps, and continuously look for ways to improve the business and member experience.
Highly organized, with experience in project management, creating roadmaps, and executing with accountability.
Ability to multitask in a fast-paced environment.
Requires experience managing data and deriving insights.
SALARY (BEFORE COMMISSION POTENTIAL): $100,000 - $125,000
Offer amounts for both remote and in office roles are influenced by geographic location.
CYBERSECURITY AWARENESS NOTICE
In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from *************************** email domain. We will never ask for bank details or deposits of any kind as a condition of employment.
ABOUT RIGHTWAY:
Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient's care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them.
Since its founding in 2017, Rightway has raised over $205mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global. We're headquartered in New York City, with satellite offices in Denver and Dallas. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.
HOW WE LIVE OUR VALUES TO OUR TEAMMATES:
We're seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our following core values:
1) We are human, first
Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen to-and hear-each other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding.
2) We redefine what is possible
We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems.
3) We debate then commit
We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a “yes, and” mentality, and assume positive intent. Once a decision is made, we align and champion it as one team.
4) We cultivate grit
Changing healthcare doesn't happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity.
5) We seek to delight
Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our members' care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our members' success.
Rightway is Proudly an Equal Opportunity Employer that believes in strength in the diversity of thought processes, beliefs, background and education and fosters an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis covered by appropriate law. All employment is decided on the consideration of merit, qualifications, need and performance.
Auto-ApplyClinical Implementation Lead
Remote Big Health job
Our MissionAt Big Health, our mission is to help millions back to good mental health by providing fully digital, non-drug options for the most common mental health conditions. Our FDA-clear digital therapeutics-SleepioRx for insomnia and DaylightRx for anxiety-guide patients through first-line recommended, evidence-based cognitive and behavioral therapy anytime, anywhere. Our digital program, Spark Direct, helps to reduce the impact of persistent depressive symptoms.
In pursuit of our mission, we've pioneered the first at-scale digital therapeutic business model in partnership with some of the most prominent global healthcare organizations, including leading Fortune 500 healthcare companies and Scotland's NHS. Through product innovation, robust clinical evaluation, and a commitment to equity at scale, we are designing the next generation of medicine and the future of mental health care.
Our VisionOver the next 5-10 years, we believe digital therapeutics will transform the delivery of healthcare worldwide by providing access to safe and effective evidence-based treatments. Big Health is positioned to take the lead in this transformation.
Big Health is a remote-first company, and this role can be based anywhere in the US.
Join UsThis is an exciting opportunity to shape the implementation and customer success of FDA-cleared digital treatments in the US health system. The Client Implementation Lead is responsible for driving revenue growth and patient impact by ensuring that health systems, provider groups, and other healthcare organizations are actively engaged with, understand, and have a smooth experience supporting their patients to use Big Health's FDA-cleared treatments. This role requires an individual who is able to communicate simplicity in complex environments, build excellent client relationships, and leverage data to deliver for clients and to support our Go-To-Market strategy. They ideally bring a blend of clinical, implementation science, and commercial acumen.Key Responsibilities
Strategic Leadership
Be strategic in setting up the implementation function for future growth, bringing in evidence-based methodologies routed in implementation science.
Develop and execute implementation strategies that align with organizational goals and client expectations.
Oversee the end-to-end implementation process (partnering with cross-functional teams from the sales process through to post live) including scoping, planning, execution, and post-implementation support.
Implement best practices and standardize processes to enhance efficiency and effectiveness, understanding each client's unique needs and processes.
Synthesize learnings from the clients and internal teams to inform our go to market playbooks, as well as our internal processes, and continually improving implementations.
Client and Provider Engagement
Develop and manage the implementation of prescription digital treatments (SleepioRx, DaylightRx) with providers, ensuring adherence to regulatory standards and best practices.
Coordinate with providers to ensure proper ordering, patient communication, and billing of prescription digital treatment.
Facilitate training sessions for providers on the order of prescription digital treatments.
Monitor and optimize provider partnerships for growth, using data to define and measure success.
Provide ongoing technical support and troubleshooting to providers post-implementation to support ongoing engagement and increase provider and patient activation.
Internal Stakeholder Management
Lead cross-functional teams to achieve successful implementations, identify and mitigate risks and issues, providing proactive solutions as needed.
Partner closely with sales, clinical, product, and patient support teams to define and operationalize best-in-class partnerships and integrations and to ensure seamless project execution.
Provide regular updates and reports to clients and senior management.
Coordinate with external vendors and partners as necessary, in collaboration with internal partners (e.g., product partnership to support technical integrations for treatment ordering in the EHR).
Reporting and Documentation
Develop and maintain comprehensive project documentation, including project plans, status reports, and post-implementation reviews.
Analyze project performance and prepare reports for senior management.
Required Qualifications
7+ years of experience in Implementation, customer success, or related roles in healthcare settings, with a proven track record of managing complex projects with organizations of all sizes
Degree(s) in business, project management, healthcare, public health or a related field. Master's degree preferred
Former or currently licensed healthcare or behavioral health provider preferred (e.g., Licensed Clinical Social Worker, Licensed Professional Counselor, Psychologist, PNP, PA, MD)
Strong understanding of, and experience applying, implementation science principles
Excellent organizational and time-management skills
Exceptional communication and interpersonal skills, with the ability to build and maintain relationships with clients and stakeholders
Proficiency in project management methodologies, software, and tools
Ability to handle multiple projects simultaneously and thrive in a fast-paced environment
Experience in training healthcare providers on the use and maintenance of digital health and/or medical devices, and/or experience working in the regulated healthcare industry is a plus
Background and Life at Big Health
Backed by leading venture capital firms.
Big Health's products are used by large multinational employers and major health plans to help improve sleep and mental health. Our digital therapeutics are available to more than 62 million Medicare beneficiaries.
Surround yourself with the smartest, most enthusiastic, and most dedicated people you'll ever meet-people who listen well, learn from their mistakes, and when things go wrong, generously pull together to help each other out. Having a bigger heart and a small ego are central to our values.
Enjoy benefits including a generous vacation policy, professional development fund, flexible working arrangements, and more.
Competitive salary packages including stock options.
We at Big Health are on a mission to bring millions back to good mental health, in order to do so, we need to reflect the diversity of those we intend to serve. We're an equal opportunity employer dedicated to building a culturally and experientially diverse team that leads with empathy and respect. Additionally, we will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Auto-Apply