Customer Sales Representative jobs at Ym Llc Usa

- 78 jobs

Human Services Professional - Interactions and Skill Building Program
Lutheran Social Services of Wi & Upper Mi 3.7
Rock Falls, WI jobs
LSS of WI and Upper MI is seeking a Human Service Professional to join our Interactions and skill building team! This is a part-time, benefits eligible role. This is a 32 hour per week role, taking place Thursday - Sunday. Interactions provides supervised visitation for children in out of home placement in our office, clients home, or out in the community. The position also provides parent education as needed. The role requires flexibility to include evening hours based on the needs of the families. The role does require working in the Eau Claire Community and the surrounding counties but will have the ability to work remotely for documentation and administrative tasks. Examples of services Expected may include (These are examples, not all inclusive, and all services may not be provided by an individual employee: Individual and/or Family Psychoeducation (e.g. mental health, substance use, parenting) Participation on recovery teams. (provide feedback around service delivery and progress) AGENCY REQUIREMENTS (Required of all employees): Must comply with applicable service regulations as well as agency and departmental policies and procedures. Must relate to people of varied ethnic and cultural backgrounds, ages, and economic circumstances with respect and dignity. Must support the Mission, Vision and Values of the Agency. Represent LSS internally and externally as a servant leader in thought, words and actions. DIRECT SERVICE REQUIREMENTS (Required of all employees providing direct services): Promote client independence and growth, consistent with the service plan. Provide services using a trauma-informed and person and/or family-centered model. Provide services utilizing agency approved and supported evidence-based practices that have been indicated by the funder and/or agency. Accurately complete time reporting. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Provide services to assigned clients in alignment with the service plan. Organize and plan work effectively. Apply knowledge of community resources. Apply knowledge of counseling and casework principles and methods. Apply working knowledge of human behavior, dynamics of groups, interpersonal relations, and social interactions. Apply working knowledge of social problems and their effects on individuals. Work collaboratively with clients, service teams, and clinical supervisor to determine interventions. Coordinate services per the service plan. Establish and maintain effective and collaborative working relationships. Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards. Maintain client records. Make recommendations within the client team and scope of practice. Testify at legal proceedings as required by law and/or role. Attend client/recovery team meetings. When supervision is a program requirement, actively engage in the clinical supervision process. Attend and participate in staff development programs, including in-service training, staff meetings, and professional seminars. Within your scope of practice, provide consultation to peers. Work a flexible weekly schedule that includes some evening and/or weekend hours for client appointments. Work directly with Program Supervisor or Manager to set expectations for scheduling clients. Schedule is based on client need. Understand productivity expectations. Meet or exceed the standards that have been established for the role and the program. Perform other duties and special projects as required. PERKS: Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: The specific education and/or experience is determined by the service delivered and the funding stream requirements (noted below). Bachelor's degree in relevant area of human services is required. LSS approved examples of human service degrees include, but are not limited to the following: Child Development/Family Relations Community Mental Health Substance Use Counseling/Guidance Criminal Justice Marriage and Family Occupational Therapy Psychology Recreational Therapy Rehabilitation Counseling Social Worker Sociology Special Education Vocational Counseling If not listed above, a transcript review as well as payer review may be requested of the applicant/potential employee. CERTIFICATES, LICENSES, REGISTRATIONS: The incumbent of this position must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. LANGUAGE SKILLS: Ability to read, write, analyze and interpret to complete required documentation by established timeframes. Ability to document in a neat, legible, accurate, objective and consistent manner to reflect the services provided. Ability to effectively present information and respond to questions from all levels of LSS management and employees, as well as the individual, family, and circle of support. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training. Ability to utilize efficiently an electronic health record(s) for documentation of direct services. Must be able to work on computer and utilize computer applications and programs to effectively complete the job. Ability to work within a variety of ever-changing software packages and computer systems. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to frequently bend/stoop, crouch, climb stairs and kneel. This position will require the ability to access a variety of locations in the community. The employee must react appropriately in times of crisis that may include verbal aggression. The incumbent of this position works in a community environment (home, office, community, etc.). The incumbent will also be exposed to outdoor conditions when traveling on company business. The noise level in the work environment is usually moderate. TRAVEL: Daily travel may be required. Lutheran Social Services of Wisconsin & Upper Michigan is an Equal Opportunity Employer (EOE).
$25k-30k yearly est. 14d ago
Customer Service Representative
Central Ohio Appliance Repair 3.8
Columbus, OH jobs
Central Ohio Appliance Repair Inc. is currently interviewing for an experienced Customer Service Representative (CSR) A History of Excellence in Appliance Repair & Service in Columbus and the Central Ohio Area Central Ohio Appliance Repair, a Family-Owned- and-Operated business, has been the leader in servicing residential kitchen and laundry appliances in the Columbus Ohio area since 1975. We are the highest rated appliance repair company in the Columbus Ohio area for customer satisfaction and affordability, and proud of our A+ rating with the BBB and Angie's List. As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Specific Responsibilities: Receive incoming calls in professional and courteous manner Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer issues Perform other duties as needed which may include cross-training in related positions Job Requirements: Minimum two years admin experience Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently Benefits: Medical, Dental, Vision Insurance Paid Vacation and Paid Holidays We are actively interviewing for this position - Apply today and our hiring manager will follow up! We are a growing company with the ability to move up and grow within the company. If you're interested in a promising career in an ever changing and challenging industry, please contact us so we can discuss your future with Central Ohio Appliance Repair Inc. Compensation: $15.00 per hour Central Ohio Appliance Repair has an A+ rating with the Better Business Bureau, and is the proud recipient of the Angie's List Super Service Award for 2003, 2005, 2006, 2008, 2009, 2010 and 2013. This award is in recognition of the quality of our work and the sustained dedication to our customers' interest. We are proud of our status in the community and our accomplishments. This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.
$15 hourly Auto-Apply 60d+ ago
ASL Customer Support Representative (Remote)
Communication Service for The Deaf, Inc. 3.4
Austin, TX jobs
Job DescriptionDescription: In a remote environment and under close supervision, the ASL Customer Care Representative is part of a supportive customer service-oriented team that handles incoming account-related or technical support-related calls in American Sign Language (ASL) from residential customers. By actively listening to the customer and asking appropriate follow-up questions he/she responds to inbound questions, problems, troubleshoots the root cause of the problem, and identifies the action required to resolve the customer's issue or other general and account-related services. The representative is expected to exceed the customer's expectations by providing exceptional service and maximizing opportunities to promote, offer, and sell additional or upgraded services to customers. Work is highly structured, measured, and monitored. Schedule changes and non-traditional hours require personal flexibility. All offers of employment for the ASL Customer Care Representative are contingent upon clear results of a thorough background check. Essential Functions Works in a remote environment, delivering excellent customer service by asking questions, actively listening, building rapport, demonstrating respect, being informative, and understanding their needs, requests, or problems. Answers inbound customer calls in ASL by video concerning one or more of the following issues: troubleshooting, billing, or questions about products and/or services. Determines the root cause of customer problems and uses available tools, systems, resources, customer information, and collaboration with other departments to identify the action required and resolve the issue. Educates customers on billing details, as well as policies and procedures concerning prices/billing/service to facilitate the acceptance of customer payments by phone (inclusive of applicable payment assistance fees) or educates the customer on other options to make payments at no charge. Provides seamless customer experience through the accurate documentation of call details and new account information into the computer system and completing any necessary forms required to request action by other departments. Closes sales and complete service orders when the customer expresses interest in additional products, features, and services. Corrects work orders that may have initially been input incorrectly Successfully completes job-related training. Examples include but are not limited to initial training; refresher training; product, service, and customer experience updates; and any applicable cross-training. Stays current with new and/or updated reference material or announcements pertaining to the job and adapts customer communication to reflect any changes. Other duties as assigned. Requirements: Qualifications / Requirements Ability to communicate efficiently in American Sign Language High school diploma or equivalent Excellent skills in creating an exceptional customer experience, applied learning, sales orientation, multi-tasking, building customer rapport, discovering customer needs, problem-solving and responding to customer needs, ability to learn and apply procedures, teamwork, communication, and strong work ethic, and ability to work effectively with teams throughout the organization Must be able to work in a remote, highly structured environment Strong computer skills and ability to navigate through multiple screens 1 year of experience troubleshooting basic hardware, software, or connectivity issues (preferred) At least 1-2 years of experience in a customer service role, not specific to only call center jobs (preferred) Enthusiastic and personable Applicants with disabilities who may need a reasonable accommodation during the interview/hiring process should email ******************. Communication Service for the Deaf, Inc. is an Equal Opportunity, Affirmative Action Employer and drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, disability status, age, genetic information, protected veteran status, or any other characteristic protected by law.
$31k-41k yearly est. 2d ago
Customer Service Representative (Call Center)
Impact Community Action 4.2
Columbus, OH jobs
Title: Customer Service Representative I (Call Center) Classification: Non-Exempt Reports to: Program Manager - Supportive Services/Call Center Job Summary: Works directly with customers on an individual basis and/or provides program and general Agency information via telephone, e-mail, and chat in a call center environment. Identifies additional customer needs and makes recommendations for referrals to additional programs. Provides customer education and referrals on a variety of topics. Job Responsibilities: Greets, directs, and informs customers of all agency programs by phone (Call Center), e-mail, or chat. Specific time will be spent educating customers on the Home Energy Assistance Program (HEAP), Community Service Block Grant Programs (CSBG), Percentage of Income Payment Program Plus (PIPP+), and other fuel fund and all other agency programs Accurately enters customers' program required information into the computer database and files Understands program eligibility guidelines in order to process applications for HEAP, CSBG, and all other agency gunding sources Print, scan and upload error-free applications containing customers' signatures and provides completed application and required documentation into the OCEAN/Salesforce system and our internal electronic storage Submit daily logs/notes on case file status to the Emergency Assistance Management team and/or Director Attends initial orientation and periodic training sessions as required to enhance Agency and program knowledge Provides a quality customer service experience for all customers by providing compassion, active listening, and responding to customers' needs in a timely manner Makes referrals to other internal and external programs as needed Makes referrals to other community resources as appropriate Position meeds required productivity standards established by management for taking applications from target population CSR I candidate must be able to complete various duties while simultaneously maintaining each program's processes rules and guidelines with a sense of urgency Managing large amounts of inbound and outbound calls in a timely manner Following call center "scripts" when handling different topics Identifying customers' needs, clarify information, reseach every issue and providing solutions Assumes other duties assigned by the Program Manager, Director and/or the executive leadership Working Conditions and Physical Requirements: High-volume customer service and/or call center environment serving low-income people in crisis; and managing calls for all Agency staff and programs. Requires ability to operate telephone and personal computer for extended periods of time. May work some Saturdayus and extended office hours. Occasional travel. Competencies and Knowledge, Skills, and Abilities: Patient, Even-tempered Integrity and Trust Action Oriented Drive for Results Strong Interpersonal Skills Decision Quality Problem Solving Process Management Excellent Customer Service Skills, in particular de-escalation Flexibility Verbal, Written Communication Skills Listening: Ability to communicate complex funding rules to the customer's level of understanding Technical Skills (e.g., PC applications) Functional Knowledge and Skills - examples knowledge of program eligibility guidelines, call center and applications processes Minimum Education and Qualifications: High School diploma or G.E.D. Valid Ohio Driver's License and reliable transportation and ability to meet Agency insurance policy Previous experience in a customer service role Track record of over-achieving quota Strong phone and verbal communication skills along with active listening Preferred: Prior non-profit/community action agency/human services/call center/Salesforce systems experience Equal Opportunity Statement: IMPACT Community Action recognizes that a diverse workforce enhances the organization in many ways. We are committed to providing equal employment opportunities that foster diversity and meaningful experiences.
$29k-36k yearly est. 3d ago
Customer Service Representative
Greater Alabama 3.3
Birmingham, AL jobs
Benefits: 401(k) matching Bonus based on performance Competitive salary Employee discounts Free uniforms Opportunity for advancement Paid time off Training & development Do you love engaging with people and being part of a supportive team? Do you strive to provide high quality customer service to every customer you meet? Then this is the ideal position for you!As a Customer Service Representative at Mosquito & Pest Authority, you will play an integral role in maintaining loyal customer relationships. Our Customer Service Representatives are great communicators with strong phone skills and proficiency in computer data entry. In this position, you will have the opportunity to work with both current and potential customers, as you handle service inquiries, concerns, and requests about our products and services.If you're committed to excellent customer service and enjoy helping others, this is a great opportunity for you! Essential Duties and Responsibilities: Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. Answer customer calls and provide general information regarding product pricing, availability, and order details. Responsible for achieving an acceptable conversion rate of inbound prospective customer call to customers. Communicate effectively with service technicians, managers, and customers to ensure high quality and timely expedition of customers. Work flexible schedule as required to meet weekly responsibilities, including occasional weekend hours. Requirements: High School graduate / GED Strong communication skills - verbal and written Proficiency with the all Microsoft Office platforms Perks: Paid training Work life balance Competitive compensation Commission plus hourly pay Healthy approach to work/life balance 401K Paid time off & paid holidays Employee benefit programs available About Us:Our mission is simple: help protect families from mosquitoes and the diseases they carry. Each and every one of our team members is dedicated to providing the best services out there so our customers can enjoy the outdoors with peace of mind. Join our team today! By applying to this position, I understand that I am applying to work at a location that is owned and operated by an independent franchisee, not Mosquito Authority Corporate. I acknowledge that each independent Mosquito & Pest Authority franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Mosquito Authority Corporate is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees. Flexible work from home options available. Compensation: $15.50 - $21.50 per hour WHO YOU ARE 1. Enjoy working outdoors 2. Self-starter and highly motivated 3. Can work independently 4. Enjoy engaging with clients WHO WE ARE 1. Nationally recognized brands 2. Competitive pay 3. Safe working environment 4. Team atmosphere Our mission is simple: Help protect families from mosquitoes, ticks and other pests and the diseases they carry . The best part? There's no experience needed! You will be provided with expert training when you join our team. Enter your zip code to see opportunities to join our team in your area. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Mosquito Authority / The Pest Authority Corporate.
$15.5-21.5 hourly Auto-Apply 60d+ ago
FAA Designated Engineering Representative
Air Alliance Inc. 3.6
Marathon, FL jobs
Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development FAA Designated Engineering Representative (DER) for PMA Package DevelopmentCompany Overview We are a leading aerospace engineering firm specializing in aftermarket parts and components for the aviation industry. Our team is dedicated to innovation, safety, and compliance with FAA regulations. We are seeking a highly qualified FAA Designated Engineering Representative (DER) to join our dynamic team and lead the development of Parts Manufacturer Approval (PMA) packages for submission to the FAA. Job Summary The FAA DER will be responsible for developing comprehensive PMA packages, ensuring all technical data, testing protocols, and documentation meet FAA standards for approval. This role involves close collaboration with engineering teams, regulatory bodies, and stakeholders to facilitate the certification process for aircraft parts and components. The ideal candidate will have expertise in aviation engineering, with a focus on engines, and bring specialized knowledge in metallurgy and coatings. Key Responsibilities Lead the creation and compilation of PMA application packages, including engineering drawings, test plans, substantiation data, and compliance reports. Conduct technical reviews and analyses to ensure parts meet or exceed FAA airworthiness requirements under 14 CFR Part 21. Interface with FAA offices for submissions, audits, and approvals, addressing any queries or revisions promptly. Perform failure mode and effects analysis (FMEA), material testing, and durability assessments for PMA candidates. Collaborate with cross-functional teams (design, manufacturing, quality assurance) to integrate PMA processes into product development. Stay updated on FAA policies, advisory circulars, and industry best practices to maintain compliance. Provide technical guidance on coatings applications, material selections, and engine-related PMA projects. Required Qualifications Current FAA Designated Engineering Representative (DER) authorization in relevant disciplines (e.g., structures, systems, or propulsion). Bachelor's degree in Aerospace Engineering, Mechanical Engineering, Materials Science, or a related field; advanced degree preferred. Minimum of 5 years of experience in aviation engineering, with a proven track record in PMA development and FAA submissions. Strong knowledge of FAA regulations, including 14 CFR Parts 21, 23, 25, 27, 29, and 33. Proficiency in engineering software tools (e.g., CAD, FEA, MATLAB) and documentation standards. Excellent communication skills, with the ability to prepare detailed technical reports and present to regulatory authorities. Preferred Qualifications DER authorization specifically in engines/propulsion systems. Background as a Metallurgical Engineer with hands-on experience in coatings technologies (e.g., thermal barrier coatings, corrosion-resistant coatings, or surface treatments for aerospace applications). Experience with engine components such as turbine blades, combustors, or casings. Familiarity with industry standards like AS9100, NADCAP, or ISO 9001. Prior involvement in PMA projects for commercial or military aircraft engines. What We Offer Competitive salary and comprehensive benefits package, including health insurance, retirement plans, and professional development opportunities. Performance-based bonuses tied to successful PMA package approvals and project milestones. Ongoing pay incentives for each approved PMA project, reflecting your direct contribution to our success. Flexible work environment with options for remote work and a collaborative, innovative team culture.
$30k-42k yearly est. 6d ago
Customer Relations Specialist
National Inventors Hall of Fame 3.3
North Canton, OH jobs
The Customer Relations Specialist will register participants, complete data entry, and respond to inquiries received by phone, web, and e-mail for the National Inventors Hall of Fame's (NIHF) Camp Invention STEM enrichment programs. This is an on-site, seasonal position until July 2026, with the potential to return each year! January to June: 20 - 40 hours a week July: 15 - 30 hours a week Rate: $15.00/hour Position Responsibilities: Develop a comprehensive understanding of NIHF's stem enrichment programs Accurately respond to customer inquiries by providing program information, locations, and pricing Assist customers in navigating the Camp Invention website to register participants online and over the phone Problem analysis and resolution Customer follow-up and attention to detail for providing superior customer support Accurately and efficiently enter and process events and registrations Research and resolve customer-related issues in a timely and professional manner Have a passion for the company mission, and incorporate that excitement into customer interactions Soft sales skills; deliver a prepared sales script to persuade potential customers to register their child while on the phone or in chat sessions, incorporate a sense of urgency, and increase camp donations Record details of inquiries, comments, complaints, and actions steps taken to bring about resolution Process requests for transfers, cancellations, refunds, and receipts Identify and escalate priority issues Periodic filing of customer service paperwork Communicate and coordinate with internal departments as assigned Perform other related duties as they roll over to connective departments; work directly with the sales team for support Perform other job duties assigned Knowledge, Skills and Abilities: Knowledge of customer service principles and practices Computer literate with strong typing and data entry skills - both speed and accuracy Superior communication and interpersonal skills, while providing exceptional customer service Ability to communicate effectively via email, chat, phone, and in person Knowledge of call center practices Confidence in overcoming objections and negotiation practices Capable of producing accurate, high-quality work Ability to multi-task and respond to changing priorities and seasonal surges in workload Team player mentality; ability to remain focused when working in close proximity to other staff members Self-motivated and able to work independently Interest in non-profit, B2B, and B2C communications Ability to facilitate a positive work environment and portray our company mission Ability to regularly work in the office and attend in-person meetings Requires regular, reliable, and on-time attendance Ability to work evening and Saturday shifts during busy season (May-June) Credentials and Experience: 1-2 years of customer relations/service experience is preferred Benefits of working for the National Inventors Hall of Fame include: Competitive medical, dental, and vision benefit offerings On-site workout facility Great team environment Opportunity to return each season, based on performance
$15 hourly 30d ago
Customer Service Representative - Chattanooga area RESIDENTS ONLY
Precept 3.8
Chattanooga, TN jobs
Job Description Join Precept Ministries and experience the excitement of contributing to a mission-driven organization dedicated to spreading faith and community outreach. As a Full-Time Customer Service Representative, you'll play a pivotal role in supporting our clients from the comfort of your own home, as this position is fully remote. This flexibility allows you to balance work and personal life while still being part of our vibrant team based in Chattanooga, TN. Your efforts will directly impact the lives of those we serve, providing support and resources that deepen their understanding of faith. You'll have the opportunity to engage with a diverse range of individuals and collaborate with passionate colleagues who share your commitment to making a difference. Step into a fulfilling career where your voice matters, and your contributions are valued in a meaningful way. Apply today to be a vital part of our journey! Precept Ministries: Who We Are Life-changing intimacy with God is the heart of Precept. Since 1970, we've been equipping small group Bible Study Leaders who can help you discover the truth of Scripture for yourself, but not by yourself. To transform the world with God's Word, we recruit, equip, and resource Bible Study Leaders who take God's life-changing Word to their communities. What would you do as a Customer Service Representative As a Full-Time Customer Service Representative at Precept Ministries, you'll be at the forefront of client donor support, offering essential services that include order taking, prayer assistance, donation support, and study guidance. Your role will be deeply rooted in faith-based support, allowing you to uplift and inspire individuals seeking spiritual growth. You'll engage with our valued clients and donors, ensuring they receive the resources they need while offering heartfelt prayer and encouragement. This position empowers you to make a genuine difference in the lives of others by fostering meaningful connections and guiding them through their spiritual journeys. Join us in our mission to serve and support those dedicated to deepening their understanding of faith! Are you the Customer Service Representative we're looking for? To excel as a Full-Time Customer Service Representative at Precept Ministries, a combination of interpersonal skills and technical proficiency is essential. Candidates should possess a high school diploma or equivalent, along with at least six months of experience in a call center environment. Comfort with various software systems and programs is crucial, as you'll navigate multiple platforms to assist clients seamlessly. Strong communication skills are vital in providing empathetic support, whether taking orders, offering prayer, or guiding donors through their contributions. Additionally, a passion for faith-based service will enhance your ability to connect with clients on a deeper level, ensuring they feel valued and supported throughout their journey. This role is perfect for individuals who thrive in a collaborative, mission-driven atmosphere. Knowledge and skills required for the position are: Highschool diploma or equivalent. 6 months experience in a call center environment. Comfortable with various software systems and programs. Get started with our team! We believe in taking care of our team, both on and off the job. That's why we offer a mobile-friendly application process - because we know your time is valuable. If you're ready to take your management skills to the next level and join a team that values hard work and good times, complete our application today!
$23k-30k yearly est. 8d ago
Customer Relations and Marketing Specialist
Elizabeth's New Life Center 3.9
Dayton, OH jobs
Full Time Position: 40 hrs/wk Monday through Friday Updated 10-30-25 Job Description Customer Relations and Marketing Specialist Full Position Title: Marriage Works Customer Relations and Marketing Specialist (MW-CRMS) Job Status: Non-Exempt, Full-time Department: Marriage Works Ohio! Reports to: Senior Director of Marriage Works & Youth Education (SDMWYE) Supervises: No direct reports Committees: As assigned Marriage Works Customer Relations and Marketing Specialist (MW-CRMS) works to promote and sell MWO education classes and class products ( owned or managed by MWO ) in the communities and institutions we serve locally and throughout the United States and beyond. The MW-CRMS will maintain supplies for all MWO partners ( entities that help sell, promote, teach, or train others in MWO curriculum/products ). They will also assist partners and other patrons of MWO programs/products through the creation, utilization, and distribution of marketing resources and methods to aid in sales, distribution, and class implementation. Core Beliefs We are a Christian organization; our tenants are found in our four foundational statements. Our primary purpose is to protect unborn life. We believe in the sanctity of marriage between one man and one woman and the sacredness of the marital act. We promote Natural Family Planning (NFP) and we do not promote any form of artificial contraception or sterilization. We promote abstinence before marriage and fidelity within marriage. Primary Duties Essential Functions: Customer Relations and Marketing Co-Lead with SDMWYE in sales of Discovering Our Deepest Desire (DODD), Building a Eucharistic Marriage (BAEM), Rekindling the Heart (RTH), and other curricula of MWO. Assist in sales of the Go for the Gold (GFTG) High School curriculum. Identify Dioceses, churches, school, and others who could benefit from purchasing or promoting MWO curricula, across the United States, Canada, and Mexico. Explain and sell MWO curricula to those interested while maintaining documentation of contacts and follow-ups. Co-Lead with SDMWYE in the continual search for new and future customers of services and products. Maintain partner supplies or on-line access of programming. Assist MWO staff in the marketing of all things MWO. Provide to constituents: courses, curricula, etc. Working knowledge of marketing methods and social media platforms. Identify ways to increase community knowledge of MWO and its services, especially education opportunities. Complete sales and facilitator instruction opportunities for all MWO curricula. Create/Update marketing materials or work directly with ENLC's marketing department on marketing projects, as needed. Maintain database of all past, current, potential customers, and promoters as well as documentation of interactions. Maintain ongoing relationships with all active partners. Report out monthly stats of sales and connections with SDMWYE. Program Development Assist in research and development of new programs/curricula, as needed. Assist in updating/revising curricula content or design as needed. Participate in relevant training/seminars/webinars to inform on relevant curricula changes and to maintain marketability. Assist in identifying market gaps and opportunities for new programs and services. Knowledge of Education Courses Offered Learn each curriculum and be able to speak about them knowledgeably, accurately and enthusiastically. Understand the objective of each curriculum in order to educate and answer questions of those who will teach the curricula in their organizations. Outreach Attend and provide promotional materials at community outreach events. Assist in securing and executing speaking and training events that help promote MWO classes and products. Seek funding for promoting or for the implementing of MWO services or classes. Secure and monitor all contracts or MOU's for classes and sales partners. Secondary Functions Promote ENLC's mission, values and goals by appearing at public speaking venues as requested. As requested, prepare appeal letters, newsletter articles, and grant applications. Assist in development of promotional literature, newsletters, etc. as needed/requested. Answer incoming phone calls and provide administrative support as needed. Participate in administrative staff meetings and attend other meetings and seminars as required. Other duties pertaining to the mission of the organization as assigned by management. Job Requirements Experience, Education and Licensure Bachelor degree in Customer Relations, Marketing, Non-Profit Management, Communications or similar focus required. 1-3 years' experience preferred. Must be familiar with standard office equipment and proficient in Microsoft Office Suite. Knowledge and experience with Social Media platforms required. Experience in podcast production preferred. Job/Language Skills Must work well in a team environment, handle multiple assignments and meet deadlines. Must possess excellent phone and interpersonal communication skills. Must be persuasive, creative, and apply problem-solving techniques. Must be self-motivated and self-initiating. Work Environment: Must be available Monday - Friday and occasional evenings as well as occasional weekend days. Must be able to use a computer keyboard, telephone and lift up to 20 pounds. Driving Requirements: Driving to and from various locations is required. Must have valid driver's license and private automobile insurance and be insurable under ENLC policy. Mileage may be reimbursed by ENLC. Occasional night and weekends may be required. ENLC Expectations: Ability to maintain confidentiality. Complete understanding of the programs you will be selling/teaching. Adhere to ENLC Policy and Procedures. Report safety concerns to management. Comfortable asking for appointments and sales. Works well without direct supervision. Demonstrate flexible and efficient time management and ability to prioritize workload often balancing multiple priorities. Strong personal motivation, initiative, sense of responsibility. A servant's attitude with the ability to understand how all tasks impact Elizabeth's New Life Center's ministry of supporting life. Willingness to support Elizabeth's New Life Center's mission and vision as defined by Elizabeth's New Life Center.
$28k-37k yearly est. 60d+ ago
Healthcare Customer Service Rep | $ 15.00 per hour! | Starts 1/29/26
Carenet 4.0
Remote
At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance! If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position? Responsibilities Some of what you will be doing: * Enjoy making outbound calls and reaching out to patients, members, and customers * Outreach to patients to schedule appointments for preventative health screenings, assess for high risk or other healthcare appointments * Have a passion for helping patients make decisions that will enhance their healthcare experience * Make welcome calls and assist members and patients with benefits and insurance information * Outbound calls to conduct surveys * The best part, you will be making a difference in someone's life! How to thrive when working at home: * Safety * Choose a consistent work area/office * Make your area physically safe * Stay organized * Personalize your desk! * Security * Privacy matters * Keep it quiet - remember, we are dealing with patients! * Protect your computer * Support * Communicate * We coach and focus on your performance * Quality matters * Success * Get ready for work! * Prepare yourself mentally * Use your resources * On your break, get outside once in a while Why Carenet? For more than 30 years, Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. In fact, we interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare better for all. . Qualifications To be eligible for the position, a minimum internet download speed of 100Mbps and upload speed of 20Mbps are necessary. We want you to be successful, so these are some of the qualifications required: * High School Diploma or General Education Degree (GED) required - this will be verified during background check * Strong computer experience (data entry, screen navigation, keyboarding), * Experience with Microsoft Outlook (email) and Word * Excellent customer service skills * Ability to adhere to daily schedules and duties * Excellent oral and written communication skills * Excellent demonstration of caring and compassion * Able to provide 2 monitors at least 22 inches with HDMI and Display ports Compensation & Benefits At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the Healthcare Customer Service Rep is $15.00 per hour. In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities. Additional Information Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination. Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal. Req#: 5057 #INDNONC
$15 hourly 3d ago
Customer Service Representative Bilingual Spanish
Aspira 3.9
Dallas, TX jobs
Job Description The Aspira Customer Service Center provides 24/7/365 inbound and outbound customer support, addressing inquiries, reservations, and purchases while adhering to company policies and contractual obligations. Position Purpose and Impact Seeking a Part-Time Bi-lingual Spanish, Customer Service Representative. The Customer Service Representatives manages inbound and outbound customer interactions, assisting with reservations, permits, and general inquiries. The role focuses on delivering exceptional service to foster long-term customer loyalty. This is a fully remote, part-time, position working approximately 29 hours per week. Responsibilities Respond to inbound and outbound calls providing clear and professional communication and resolving customer inquiries or issues. Follow established processes to assist customers with reservations, ticketing, permits, and other services. Effectively transfer customers to the appropriate department when needed. Seek management support when necessary for complex issues or escalations. Document customer interactions accurately according to company standards. Update customer accounts and system information accurately. Meet individual KPIs and support department goals for customer service excellence. Adhere to company policies, procedures, and performance standards. Complete all required training and coaching within set timeframes. Communicate effectively with leadership and team members during shifts, ensuring proper handoff of work. Contribute to a positive team environment by delivering best-in-class service and supporting department goals. Perform other duties as assigned to support the contact center. A flexible schedule is required, including evening or weekend hours Desired Qualifications Strong customer service skills with a professional, calm demeanor. Ability to listen attentively, demonstrate empathy, and respond to customer needs. Builds rapport with customers through friendly and professional interactions. Proficient in following scripts and documenting customer interactions. Demonstrates ownership and accountability, ensuring customers receive exceptional service. Strong communication skills, both verbal and written, with excellent attention to detail. Desired Education and Experience High School Diploma or equivalent. 1+ years of inbound contact center experience. 2+ years of customer-facing experience in a service role. Proficiency in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint). Typing speed of 50+ words per minute and proficiency with telecommunication tools, chat, and SMS. Desired Hardware and Software Competency Basic proficiency in Microsoft Office Suite. Familiarity with contact center software (e.g., Amazon Connect, Verint) is a plus. General internet skills and the ability to use various online tools. General Physical Demands The below physical demands are representative of those required to successfully perform the essential functions of this job. Visual Acuity: Close visual acuity to read and analyze data on a computer monitor. Hearing Ability: Must be able to communicate effectively in person, over the phone, and through electronic media. Manual Dexterity: Operation of a phone, keyboard, mouse, and general office equipment. Repetitive Motion: Regular and consistent use of hands and fingers for typing, writing, and other computer-related tasks. Lifting and Carrying: Occasional lifting and carrying of office supplies and materials weighing up to 10 pounds. Sedentary Work and Body Position: The majority of work is performed while stationary or sitting at a desk or computer workstation. Prolonged periods of sitting and working on a computer are required. The ability to maintain the required body positions for extended periods, including sitting and using a computer is required. An ability to move within an office setting as well as departing and returning to a workstation punctually for assigned breaks periods is required.
$22k-27k yearly est. 9d ago
Sales Development Representative
Candid Co 4.6
Washington, DC jobs
At Candid, we're reimagining orthodontics by pairing clinical expertise with leading telehealth technology. We believe that confident smiles and self-expression play an important role in everyday life. That's why we empower general dentists with everything they need to make great clear aligner care predictable, efficient, and profitable for their practices and accessible and affordable for their patients. We're looking for passionate people who want to shape the future of care, deliver real impact, and help us grow. If you're ready to transform the future of dental technology, this is the team for you. The Sales Development Representative (SDR) will play a crucial role in driving our business growth by identifying and engaging with potential clients. The primary focus of this role is to conduct physical cold calls (i.e., in-person visits) on a targeted list of prospects, qualify them, and subsequently arrange and conduct engaging Lunch-and-Learn sessions (i.e., full sales demos). The SDR will become a trusted resource and develop relationships with prospects, acting as the initial point of contact. You should want to foster a long-term career in sales. The SDR role is your foot in the door to the wide, lucrative world of B2B sales. Passion for advancing in your career and considering learning/growing is a vital part of your professional development. Top performers in this role are individuals who take extreme ownership over their process and remain diligent in their outreach and follow-up. Winning attitude and perseverance are crucial for success as an SDR. The territory for this role is Maryland, DC, and Virginia. Candidates must be located in Northern Virginia or DC as this is an outside sales role (visiting practices in person). While we expect overnight travel to be limited, SDRs are expected to be in the field at least 4 days a week. In order to be considered, all applicants must complete this short survey AND apply through our system. **************************************** What You'll Do * Prospecting and Outreach * Conduct physical cold calls on a targeted list of prospects to introduce our clear aligner solutions and create initial interest * Employ a consultative approach to educate prospects on the benefits of our products, addressing their questions and concerns effectively * Utilize persuasive communication skills to capture the attention and interest of potential clients * Lead Qualification * Act as the first point of contact for prospects, engaging in meaningful conversations to identify their dental needs and challenges * Assess prospect suitability by evaluating their alignment with our target customer profile and identifying potential pain points our product can address * Maintain accurate and detailed records of interactions and prospect information in our CRM system * Lunch-and-Learn * Schedule and conduct engaging Lunch and Learn sessions for qualified prospects * Effectively communicate the value proposition of our clear aligner solution and the benefits of holding a Lunch-and-Learn session * Lead and conduct Lunch-and-Learn presentations with qualified prospects taking ownership of closing and conversion * Relationship Building * Establish and nurture strong relationships with prospects, showcasing a deep understanding of their unique needs and objectives * Continuously follow up with prospects to maintain engagement and address any additional questions or concerns * Market Intelligence * Stay up-to-date with industry trends, competitor offerings, and market developments to contribute insights to the sales strategy * Provide feedback to the marketing and product teams based on direct prospect interactions, helping to refine our messaging and offerings What You'll Need * Proven track record in sales, business development, or a related field, preferably in the dental or medical industry * Strong interpersonal and communication skills, with the ability to connect with diverse audiences and build rapport * Self-motivated and target-driven, with the ability to work independently and as part of a collaborative team * Exceptional organizational skills and attention to detail * Familiarity with CRM software and sales tools * Willingness to travel for in-person meetings with prospects * A bachelor's degree in a relevant field is preferred Pay & Perks * Competitive compensation * Stock option plan to give our employees a direct stake in Candid's success * Unlimited PTO to give our employees a little extra R&R when they need it * Work from home stipend * Comprehensive health coverage (medical, dental, vision) and generous parental leave * Significant discount on our customized treatment plans and aligners * You will grow a lot here. You'll be surrounded by employees with deep experience in their field, who have a strong passion for doing great work and constantly learning Some insight into our culture that leaves an impression: * Care Deeply - We succeed when we care about what we do. We go the extra mile for our patients, our partners, and for each other because what we do matters, and the care we put into it matters even more. * Drive Results - Results matter. From closing a tooth gap to opening a new account-we set clear intentions, align around measurable goals, and take accountability for the outcomes. * Commit to Growth - To change the face of oral health care, we have to keep growing-as individuals, as teams, and as a company. We approach problems with a beginner's mindset and continuously pursue improvement. * Embrace Candor - To create the environment we want to be a part of, we have to stay aligned-that means elevating each other and our partners through honest, respectful feedback, and fostering a culture of inquiry and debate. * Work as One - Together, we have the ability, experience, and intuition to serve our partners and grow our business. When we work as a team, we draw on each other's strengths, inspire new solutions, and share in our success. The base salary for this role is $60,000. There is an additional variable component, as well. Our ranges are based on paying competitively for our size and industry and are one part of the total compensation package that also includes equity, benefits, and other perks. To determine our range, we consider as many of the following data points as are available to us: external market salary survey data, experience level, skillset, and balancing internal equity relative to our other employees. We include equity in our compensation packages because we believe our employees should have the option to purchase ownership in the company and benefit from what we hope will be a lot of upside growth. We expect the majority of the candidates who are offered roles at Candid to fall healthily throughout the range based on these factors. EEOC Our patients and colleagues come from diverse backgrounds and experiences. We strive to create and maintain a diverse and inclusive environment and hire great talent that is equally diverse; not simply because it's the right thing to do, but it makes our company, our products, and our culture that much better. If you share our values and passion, apply and see what we're all about. We're proud to be an Equal Opportunity Employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. Additionally, this organization participates in E-Verify.
$60k yearly Auto-Apply 25d ago
Customer Service Specialist
SPCA of Greater Cincinnati 2.9
Cincinnati, OH jobs
Job DescriptionSalary: Starts at $16.00/hour Title: SPCA Cincinnati Front Desk Clerk Department: Kennel Senior Operations Manager FLSA Status: Non-exempt Purpose of Position: To adopt out our animals to loving qualified homes. Responsible for customer service activities associated with the adoption of animals and/or donations. Greets visitors, answers questions, and provides assistance and/or direction as to public concerns and assist delivery personnel. Maintains records associated with front desk activities. Promotes the policies and procedures of the Humane Society in a positive manner to visitors, staff and volunteers. Responsibilities: This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees are required to follow any other job related duties assigned by their supervisor. This document does not create an employment contract implied or otherwise, other than an at-will relationship. We reserve the right to change its contents at any time. Adopting out available animals to customers. This involves customer service, paperwork, and vast amounts of attention to detail; including, verifying the medical record and microchip of every animal that is adopted before it leaves the facility. Responsible for collecting fees and completing necessary forms associated with adoptions, the sale of dog license, the sale of retail items, and special events. Redeeming lost animals back to their owners. This involves customer service, paperwork, and vast amounts of attention to detail; including, verifying the identity of the animal and the person, assuring that the animal belongs to that person before it leaves the facility. A Clerk is responsible for issuing any fees and citations that the owner of the animal is to receive and/or pay. Responsible for collecting fees and completing necessary forms associated with adoptions, the sale of dog license, the sale of retail items, and special events. Calling another department, requesting an animal to be shown or released from its cage. Answering the telephone. This involves a great deal of customer service. A Clerk is responsible for answering basic questions, fielding telephone calls, recording and filing lost or found animal reports, as well as recording and forwarding animal well-being calls for the dispatcher. Responds to questions about specific animals and adoption process. Cleaning and organizing the both front lobby area (Kitty City) and the restrooms. Contacting adopters after the adoption has taken place and fielding any issues or concerns that the adopter may have about his or her new pet. Responsible for printing and hanging the cage cards on all adoptable animals. Represents the organization in a professional manner and provides knowledgeable information to the public. Responsible for handling of financial transactions and daily accountability and balancing of receipts. Other duties as assigned. People Care People and animals are the key focus to fulfilling our mission. Making internal and external patrons and their needs a primary focus is expected in all situations. This position interacts with and collaborates with employees at all levels of the organization. Communication occurs through face to face, telephone, and electronic interactions and may also include contact with the general public and SPCA Cincinnati business partners. Communication and contact must be clear, understandable, cooperative, professional and respectful in all circumstances. Employees are expected to actively support a positive team environment, directly address conflict and appropriately express concerns. Competencies Competencies are work behaviors and expectations necessary for successful job performance. They encompass knowledge, skills, abilities, attitudes and actions. Organizational competencies apply to all jobs at the SPCA Cincinnati, position competencies are specific to this position. Organizational Competencies Accountability Attention to Detail Decision Making Flexibility Initiative Integrity Leadership Managing Resources Result Oriented Teamwork Technical Expertise Time Management Position Qualifications: Education, Certification and Knowledge/Skills/Abilities Required Demonstrate excellent oral and written communication skills and ability to follow instructions as given in either form. Ability to handle stressful and/or difficult situations as presented by visitors, staff and/or volunteers. Ability to work in environments with possible exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, traffic hazards, pathogenic substances, animal attacks and animal bites. Must be 18 years of age, has a high school diploma or equivalent GED, valid driving license with a clean record. Ability to operate a computer and knowledge of commonly associated software programs. Ability to work daytime, evenings and weekends as assigned.
$16 hourly 6d ago
Inside Sales Representative (Ad Sales) - Remote
Care.com 4.3
Philadelphia, PA jobs
Care.com is a consumer tech company with heart. We're on a mission to solve a human challenge we all face: finding great care for the ones we love. We're moms and dads and pet parents. We have parents and grandparents so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that. Here, entrepreneurs, self-starters, team players, and big problem solvers unite behind a common cause. Here, we're applying data analytics, AI and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy, if you thrive on collaboration and building new things, and if you're all about using your talent for good, Care.com is the place for you. Position Overview You will proactively build client relationships while consistently achieving and exceeding revenue objectives. This is a full-time, mid level (2+ yrs) inside sales position that requires both cold calling and warm follow-up with potential clients. This position calls for a high-energy relationship builder who can identify key client managers, navigate business terms, and secure partnerships that are mutually beneficial to Care.com and our clients. * Application Timeline: Accepting applications through October 3rd, 2025 * Target Start Date: Monday, October 27th, 2025 * Work Environment: Remote * On Target Earnings: $80,000-$100,000 annually (base + uncapped commission) What You'll Do: * Interact with small to medium size business owners, to offer Care.Com Marketing Solutions to help build their customer base and achieve their business goals. Those businesses include child and senior care facilities (daycare, skilled nursing, senior/memory/adult care). * Maintain a consistent and balanced pipeline of opportunities and close deals through the sales cycle. * Monitor the daily volume of calls, messages, & touch points * Achieve individual sales goals/quota on a consistent weekly and monthly basis * In-depth understanding of company services/products, industry, and competitive knowledge, and trends with a focus on value * Work closely with the Care.com management team to analyze sales and financial metrics while retaining your book of business Who You Are: * 2+ years in B2B sales is required * Experience with cold-calling sales is required. * Must commit to 100 dials, and a minimum of 3 hours of talk time, each day. * Organized and process-driven in approach and prioritization of targets & tasks - be able to manage activities across the sales cycle * Problem-solving & closing skills - the ability to handle objections, persuade, and consistently close deals * Ability to maintain accurate information on each account in a sales automation system * Motivation, drive, and a self-starting mentality- this position requires a high level of activity and resilience * A quiet, dedicated space that allows you to work free from distractions * A minimum internet speed of 100mps * Work in a collaborative environment- and be able to interact with groups with the best approaches for success * Strong verbal and written communication skills * A positive, hardworking demeanor combined with a constant "what's up next?" mentality as you'll be working with multiple accounts at once * We provide a comprehensive training program. During your first three weeks of employment, no more than 2 full hours of training can be missed, as it will cause you to fall behind. Please Note: In compliance with federal employment laws, all candidates must be legally authorized to work in the United States and must permanently reside within the United States for the duration of their employment. Due to business, legal, and payroll considerations, Care.com is unable to hire candidates who reside in the following states: Alaska (AK), Arkansas (AR), California (CA), Delaware (DE), Hawaii (HI), Iowa (IA), Idaho (ID), Maine (ME), Minnesota (MN), Mississippi (MS), Montana (MT), North Dakota (ND), Nevada (NV), Oregon (OR), Rhode Island (RI), South Dakota (SD), Washington (WA), West Virginia (WV), Wyoming (WY), Vermont (VT). ____________________________________________________________________________________________________________________________ Company Overview: Available in more than 20 countries, Care.com is the world's leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today's families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007, families have relied on Care.com's industry-leading products-from child and elder care to pet care and home care. Care.com is an IAC company (NASDAQ: IAC). #LI-Remote Apply
$80k-100k yearly 60d+ ago
Inside Sales Representative (Ad Sales) - Remote
Care 4.3
Remote
com Care.com is a consumer tech company with heart. We're on a mission to solve a human challenge we all face: finding great care for the ones we love. We're moms and dads and pet parents. We have parents and grandparents so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that. Here, entrepreneurs, self-starters, team players, and big problem solvers unite behind a common cause. Here, we're applying data analytics, AI and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy, if you thrive on collaboration and building new things, and if you're all about using your talent for good, Care.com is the place for you. Position Overview You will proactively build client relationships while consistently achieving and exceeding revenue objectives. This is a full-time, mid level (2+ yrs) inside sales position that requires both cold calling and warm follow-up with potential clients. This position calls for a high-energy relationship builder who can identify key client managers, navigate business terms, and secure partnerships that are mutually beneficial to Care.com and our clients. Application Timeline: Accepting applications through October 3rd, 2025 Target Start Date: Monday, October 27th, 2025 Work Environment: Remote On Target Earnings: $80,000-$100,000 annually (base + uncapped commission) What You'll Do: Interact with small to medium size business owners, to offer Care.Com Marketing Solutions to help build their customer base and achieve their business goals. Those businesses include child and senior care facilities (daycare, skilled nursing, senior/memory/adult care). Maintain a consistent and balanced pipeline of opportunities and close deals through the sales cycle. Monitor the daily volume of calls, messages, & touch points Achieve individual sales goals/quota on a consistent weekly and monthly basis In-depth understanding of company services/products, industry, and competitive knowledge, and trends with a focus on value Work closely with the Care.com management team to analyze sales and financial metrics while retaining your book of business Who You Are: 2+ years in B2B sales is required Experience with cold-calling sales is required. Must commit to 100 dials, and a minimum of 3 hours of talk time, each day. Organized and process-driven in approach and prioritization of targets & tasks - be able to manage activities across the sales cycle Problem-solving & closing skills - the ability to handle objections, persuade, and consistently close deals Ability to maintain accurate information on each account in a sales automation system Motivation, drive, and a self-starting mentality- this position requires a high level of activity and resilience A quiet, dedicated space that allows you to work free from distractions A minimum internet speed of 100mps Work in a collaborative environment- and be able to interact with groups with the best approaches for success Strong verbal and written communication skills A positive, hardworking demeanor combined with a constant “what's up next?” mentality as you'll be working with multiple accounts at once We provide a comprehensive training program. During your first three weeks of employment, no more than 2 full hours of training can be missed, as it will cause you to fall behind. Please Note: In compliance with federal employment laws, all candidates must be legally authorized to work in the United States and must permanently reside within the United States for the duration of their employment. Due to business, legal, and payroll considerations, Care.com is unable to hire candidates who reside in the following states: Alaska (AK), Arkansas (AR), California (CA), Delaware (DE), Hawaii (HI), Iowa (IA), Idaho (ID), Maine (ME), Minnesota (MN), Mississippi (MS), Montana (MT), North Dakota (ND), Nevada (NV), Oregon (OR), Rhode Island (RI), South Dakota (SD), Washington (WA), West Virginia (WV), Wyoming (WY), Vermont (VT). ____________________________________________________________________________________________________________________________ Company Overview: Available in more than 20 countries, Care.com is the world's leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today's families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007, families have relied on Care.com's industry-leading products-from child and elder care to pet care and home care. Care.com is an IAC company (NASDAQ: IAC). #LI-Remote
$80k-100k yearly Auto-Apply 60d+ ago
Customer Service Representative - Salem
Youngstown LLC 3.6
Salem, OH jobs
About Us Youngstown Area Goodwill Industries, Inc. is committed to transforming lives through the power of work. We embrace diversity and encourage applications from individuals with barriers to employment, fostering an inclusive environment where everyone can succeed. Job Summary We are looking for a friendly and dependable Customer Service Representative to enhance the shopping experience at our Goodwill store in Salem, OH . This role requires excellent communication skills, a positive attitude, and the ability to handle various customer interactions while maintaining regular attendance. Responsibilities Greet and assist customers with a welcoming and professional demeanor. Answer customer inquiries and provide information about products and store policies. Process transactions accurately using the cash register. Maintain a clean and organized sales floor and checkout area. Assist with restocking merchandise and ensuring displays are appealing. Work collaboratively with team members to meet store goals. Qualifications Strong interpersonal and communication skills. Ability to stand for extended periods and lift up to 15 pounds. Reliable with a commitment to punctuality and consistent attendance. No criminal background that would be unsuitable for a retail environment (background check required). Basic math skills for handling cash transactions. Previous customer service or retail experience is preferred but not required. We Welcome Youngstown Area Goodwill Industries, Inc. proudly supports individuals with barriers to employment, including veterans, people with disabilities, and those seeking new opportunities. We offer training and support to help you excel in this role. Schedule & Availability Part-time position with flexible hours based on store needs. Future possibility of full-time hours. Store operates 7 days a week: Monday-Saturday, 9 AM-8 PM; Sunday, 12 PM-5 PM. Must be available to work weekends and evenings as scheduled. How to Apply Interested candidates can apply in person at the Salem store or online at Career Center | Recruitment. Please bring a resume and be prepared to complete an application. Youngstown Area Goodwill Industries, Inc. is an equal opportunity employer. We celebrate diversity and are dedicated to creating an inclusive workplace for all employees.
$28k-36k yearly est. Auto-Apply 25d ago
Customer Onboarding Specialist
Privy 3.5
Remote
As an Onboarding Specialist at Privy, you'll be responsible for guiding new customers through the onboarding process, ensuring their success in using our platform. Your role will involve managing the setup of key features such as pop-ups, email campaigns, and SMS workflows. You will proactively communicate with customers, manage multiple projects simultaneously, and work to remove roadblocks to ensure a smooth transition to using our tools. Key Responsibilities: Customer Onboarding: Manage the onboarding experience for new customers, ensuring they're set up successfully with Privy's pop-up, email, and SMS features. Account Management: Oversee account updates, customer revisions, and concerns, while managing multiple projects simultaneously. Ensure that all customers progress efficiently through their onboarding journey. Issue Resolution: Proactively identify roadblocks or challenges faced by customers and collaborate with team members to resolve them quickly and effectively. Customer Guidance: Provide consultation and support on product implementation, helping customers understand and maximize the value of our features, including pop-ups, email marketing, and SMS automation. Cross-Functional Collaboration: Partner closely with Sales and Customer Success teams to ensure a seamless transition for new clients. Facilitate structured handoffs that include thorough context sharing, goal alignment, and account history to set clear expectations and reduce friction. Act as a bridge between teams to maintain continuity, accelerate time to value, and uphold a high-quality customer experience from day one. Performance Metrics: Maintain high customer satisfaction and ensure timely completion of onboarding tasks. Track and manage your workload to handle 20-40 accounts simultaneously, with an eye on maintaining high quality scores and delivering on project timelines. Requirements Experience: 2-3 years in a customer-facing digital role, particularly with onboarding, account management, or implementation of software tools. Customer Service: Strong focus on delivering world-class customer service and acting as the primary point of contact for assigned customers. Project Management: Exceptional organizational skills, with the ability to juggle multiple projects and ensure all tasks are completed on time. Technical Aptitude: Comfort with using digital marketing tools and automation systems, including pop-ups, email campaigns, and SMS workflows. Benefits High autonomy with no career ceilings. Challenging and interesting work. Amazing colleagues. Competitive salary and equity. Work remotely. Covered health, dental, and vision insurance. Regular team events and off-sites. Unlimited PTO and generous paid parental leave.
$29k-49k yearly est. Auto-Apply 60d+ ago
Customer Service Representative - Calcutta
Youngstown LLC 3.6
Calcutta, OH jobs
About Us Youngstown Area Goodwill Industries, Inc. is committed to transforming lives through the power of work. We embrace diversity and encourage applications from individuals with barriers to employment, fostering an inclusive environment where everyone can succeed. Job Summary We are looking for a friendly and dependable Customer Service Representative to enhance the shopping experience at our Goodwill store in Calcutta, OH . This role requires excellent communication skills, a positive attitude, and the ability to handle various customer interactions while maintaining regular attendance. Responsibilities Greet and assist customers with a welcoming and professional demeanor. Answer customer inquiries and provide information about products and store policies. Process transactions accurately using the cash register. Maintain a clean and organized sales floor and checkout area. Assist with restocking merchandise and ensuring displays are appealing. Work collaboratively with team members to meet store goals. Qualifications Strong interpersonal and communication skills. Ability to stand for extended periods and lift up to 15 pounds. Reliable with a commitment to punctuality and consistent attendance. No criminal background that would be unsuitable for a retail environment (background check required). Basic math skills for handling cash transactions. Previous customer service or retail experience is preferred but not required. We Welcome Youngstown Area Goodwill Industries, Inc. proudly supports individuals with barriers to employment, including veterans, people with disabilities, and those seeking new opportunities. We offer training and support to help you excel in this role. Schedule & Availability Part-time position with flexible hours based on store needs. Future possibility of full-time hours. Store operates 7 days a week: Monday-Saturday, 9 AM-8 PM; Sunday, 12 PM-5 PM. Must be available to work weekends and evenings as scheduled. How to Apply Interested candidates can apply in person at the Calcutta store or online at Career Center | Recruitment. Please bring a resume and be prepared to complete an application. Youngstown Area Goodwill Industries, Inc. is an equal opportunity employer. We celebrate diversity and are dedicated to creating an inclusive workplace for all employees.
$28k-36k yearly est. Auto-Apply 23d ago
Sales Representative
Justice League of America 3.7
Ohio jobs
Maintain knowledge of our product and effectively communicate to clients how our product can benefit them. Meet Sales quotas. Log sales and keep track of goals.
$56k-83k yearly est. 60d+ ago
Inside Sales Representative II
Midwest Tape 4.4
Holland, OH jobs
Job Description Full-time, Onsite in Holland, OH. Midwest Tape | Hoopla For over 30 years, Midwest Tape has served libraries and their patrons with unparalleled access to the best content available in the media world. Our digital offering, hoopla Digital, combines the media and library expertise of Midwest Tape with the latest in web and mobile technology, delivering an all-in-one experience to the library world. As hoopla continues to grow on a global scale, we are expanding our team. At Midwest Tape, we know our people are the reason for our success. We value our employees and believe in empowering them to help them thrive. We offer competitive pay and benefits, a healthy work/life balance, and appreciation for a job well done. Position Summary: Responsible for identifying and contacting new prospects as well as growing additional revenue from existing Midwest Tape customers. Primary Duties and Responsibilities: To perform this position successfully, an individual must fulfill the knowledge, skill, and/or ability requirements listed below. Reach out to customers to promote new and existing products and services. Answer customers' questions about products, prices, availability, product uses, and services. Selects appropriate product information to meet the needs of individual customers, supports upselling, and achieves sales goals. Develop leads and seek opportunities to present additional products to current customers. Contact regular and prospective customers to demonstrate products and services through phone and/or virtual meetings. Provide customers with product samples and catalogs. Identify customer specific needs and recommend the best total solution for that customer. Consult with clients after sales or contract signings to resolve problems and to provide ongoing support. Work closely with other territory reps, including Outside Account Executive(s) and Support Services Coordinators, to develop new business and maintain customer accounts for entire assigned territory. Collaborate with team members to monitor, analyze, and report on customer feedback and internal processes, with the goal of identifying areas for improvement and enhancing overall efficiency. Skills: Must be detail oriented, accurate and have excellent organization and excellent follow-up skills. Must possess good judgment and decision-making abilities. Must be able to consider the relative costs and benefits of potential actions to choose the most appropriate decision. Knowledge of proper grammar, spelling, and punctuation. Must be able to work independently while being an active member of a team. Basic Computer skills, including Microsoft Office. Can read and interpret documents such as policy and operating manuals Must be an active listener - Giving full attention to what other people are saying, taking time to understand the points being made, and asking questions as appropriate. Preferred Education Requirements: College education in related field Preferred Experience: 2 years previous inside sales experience Utilizing web presentations software Salesforce, Quip & SAP Physical Requirements/Work Environment: The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Occasional travel Ability to regularly sit for extended periods of time. Ability to perform repetitive type tasks Must be able to view computer screen for extended periods of time daily. Able to attend meetings, presentations, and training Benefits: Medical, dental, & vision insurance 401k + match Profit Sharing Paid vacation and personal time Flex time 10 paid holidays Holiday bonus Paid time to volunteer Training & career development opportunities All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are currently unable to sponsor employment visas. All candidates must have authorization to work in the U.S. without current or future sponsorship.
$36k-65k yearly est. 16d ago

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