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At BigCommerce, the average salary is $78,004, reflecting a diverse range of roles and departments. The engineering department stands out, offering the highest average salary of $100,472. This is followed by the IT department, where salaries average around $85,344. In contrast, positions in customer service and warehouses are less lucrative, with averages of $38,450 and $33,007, respectively.
BigCommerce competes with firms like Anaplan, which boasts an average salary of $129,263, and Shopify at $128,745. Such differences highlight the competitive nature of the tech industry. Understanding these figures can provide valuable insights for job seekers assessing their options.
Company culture at BigCommerce has experienced significant changes, particularly following the pandemic. While previously celebrated, recent adaptations to remote work have altered employee interactions. Maintaining a positive workplace environment amidst these changes remains crucial for employee satisfaction and retention.
Rate BigCommerce's promotion and raise policies.
| Rank | Location | Average BigCommerce salary | Hourly rate |
|---|---|---|---|
| 1 | San Francisco, CA | $97,389 | $46.82 |
| 2 | New York, NY | $78,082 | $37.54 |
| 3 | Austin, TX | $70,274 | $33.79 |
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Salaries at BigCommerce vary depending on the department you work in. BigCommerce salaries in the engineering department are the highest with an average salary of $100,472. Employees in the it department at BigCommerce receive relatively high salaries as well, with an average salary of $85,344 per year. Departments that don't pay as well at BigCommerce include the warehouse and the customer service organizational functions, with employees earning average salaries of $33,007 and $38,450, respectively.
| Rank | Department | Average BigCommerce salary | Hourly rate |
|---|---|---|---|
| 1 | Engineering | $100,472 | $48.30 |
| 2 | IT | $85,344 | $41.03 |
| 3 | Plant/Manufacturing | $60,923 | $29.29 |
| 4 | Customer Service | $38,450 | $18.49 |
| 5 | Warehouse | $33,008 | $15.87 |
Average salaries at BigCommerce competitors, like Anaplan, Shopify, and SAS Institute, vary. Anaplan employees earn the highest salaries, with an average yearly salary of $129,263. The average salary at Shopify is $128,745 per year, and the average salary at SAS Institute is $101,757 per year.
| Rank | Company name | Zippia score | Average salary |
|---|---|---|---|
| 1 | Anaplan | 4.5 | $129,263 |
| 2 | Shopify | 4.5 | $128,745 |
| 3 | SAS Institute | 4.6 | $101,757 |
| 4 | BitTitan | 4.3 | $101,169 |
| 5 | Webroot | 4.6 | $97,486 |
| 6 | InEight | 4.1 | $95,419 |
| 7 | AppointmentPlus | 3.7 | $89,629 |
| 8 | CDK Global | 4.1 | $87,661 |
| 9 | The Cobalt Group | 4.5 | $86,876 |
| 10 | Cvent | 4.3 | $83,833 |
| 11 | JAGGAER | 4.2 | $82,197 |
| 12 | Abila | 4.1 | $78,416 |
| 13 | Aderant | 4.2 | $78,100 |
| 14 | Bullhorn | 4.6 | $76,439 |
| 15 | PeopleAdmin | 4.0 | $75,378 |
| 16 | Volusion | 4.2 | $75,027 |
| 17 | Frontline Education | 4.0 | $73,436 |
| 18 | Bomgar | 4.3 | $73,387 |
| 19 | C-Vision | 3.7 | $71,909 |
| 20 | X-Cart | 4.2 | $54,977 |
| Job | Location | Date added | Salary |
|---|---|---|---|
| Digital Customer Success & Gainsight Operations Specialist-Hybrid | Austin, TX | 06/27/2025 | $85,000 |
| Associate Customer Success Manager-Scaled (Hybrid) | Austin, TX | 06/27/2025 | $55,000 |
| Senior Software Engineer | Austin, TX | 06/09/2025 | $112,000 |
| Salesforce Devops Engineer | Austin, TX | 05/25/2025 | $92,000 |
| Salesforce Administrator II | Austin, TX | 05/25/2025 | $63,000 |
Great company culture, BEFORE THE PANDEMIC
Everything fell apart after the pandemic, CEO was adamant about having people in the office, and for good reason. After he was forced to concede and let folks work remotely, the company culture fell apart. Everyone became rude, demanding, and entitled, and decided to take "working vacations" all year 'round. They also spent money like it was water, and decided to cut costs right before the layoffs. The stock tanking and the layoffs were well deserved!
Had some great company culture before the pandemic, all the good employees moved on or decided not to be hired on, free lunches before the pandemic, cool office that no one felt like going to anymore after the pandemic.
Zippia gives an in-depth look into the details of BigCommerce, including salaries, political affiliations, employee data, and more, in order to inform job seekers about BigCommerce. The employee data is based on information from people who have self-reported their past or current employments at BigCommerce. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by BigCommerce. The data presented on this page does not represent the view of BigCommerce and its employees or that of Zippia.
BigCommerce may also be known as or be related to BIGCOMMERCE HOLDINGS, INC., BigCommerce, BigCommerce Holdings, Inc., BigCommerce Inc., BigCommerce Pty Ltd, BigCommerce, Inc., Bigcommerce and Bigcommerce, Inc.