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What does a bilingual administrative assistant do?

Updated January 8, 2025
6 min read

Typically working for multi-national companies, a bilingual administrative assistant is in charge of performing administrative support tasks for managers and staff. Their responsibilities revolve around preparing and processing documentation, organizing and disseminating files, managing schedules, answering calls and correspondence, maintaining records of all transactions, and liaising with clients using different languages or dialects. They may also participate in procuring office supplies, attending meetings on behalf of managers, and overseeing staff performance to ensure adherence to the company's policies and regulations.

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Bilingual administrative assistant responsibilities

Here are examples of responsibilities from real bilingual administrative assistant resumes:

  • Manage confidential computerize student records and coordinate faculty payroll.
  • Support medical doctors, manage sensitive and confidential records pertaining to high risk patients with emphasis on accuracy.
  • Prepare invoices for payment and add checks into QuickBooks for payment, and organize and distribute business correspondence.
  • Schedule and organize reservations for company official or customers.
  • Maintain payroll information by collecting, calculating and entering data.
  • Work towards implementing smoother donor process by using QuickBooks database.
  • Design and update PowerPoint presentations that include information about legal issues.
  • Create presentation books and submission materials for underwriters review for premium quotes as well as facilitated meeting with underwriters via PowerPoint.
  • Receive mail.dat files from customer used to create postal paperwork, sack tags, and qualification reports for USPS.
  • Manage FEDEX delivery requirements ensuring compliance with company policy.

Bilingual administrative assistant skills and personality traits

We calculated that 21% of Bilingual Administrative Assistants are proficient in Customer Service, Data Entry, and PowerPoint. They’re also known for soft skills such as Interpersonal skills, Organizational skills, and Writing skills.

We break down the percentage of Bilingual Administrative Assistants that have these skills listed on their resume here:

  • Customer Service, 21%

    Provided daily support as the company s only bilingual Spanish/English customer service representative.

  • Data Entry, 10%

    Analyze and verify documents, as well as, conduct data entry when processing visa and passport application requests.

  • PowerPoint, 7%

    Utilized PowerPoint to develop creative presentations; maintained financial records in Excel.

  • Phone Calls, 6%

    Performed Spanish translations when needed to Spanish speaking countries along with inbound phone calls from Spanish speaking customers from international countries.

  • Word Processing, 6%

    Worked with spreadsheet and accounting programs, Internet-based filing and docket systems, computerized legal research databases and word processing applications.

  • Telephone Calls, 5%

    Maintain financial records and prepare preliminary budget estimate* Make and receive telephone calls regarding customer questions including appointment scheduling.

"customer service," "data entry," and "powerpoint" are among the most common skills that bilingual administrative assistants use at work. You can find even more bilingual administrative assistant responsibilities below, including:

Interpersonal skills. To carry out their duties, the most important skill for a bilingual administrative assistant to have is interpersonal skills. Their role and responsibilities require that "secretaries and administrative assistants interact with clients, customers, or staff." Bilingual administrative assistants often use interpersonal skills in their day-to-day job, as shown by this real resume: "exercised interpersonal skills through bilingual customer service interactions, both verbal and written, on a daily basis. "

Organizational skills. Another essential skill to perform bilingual administrative assistant duties is organizational skills. Bilingual administrative assistants responsibilities require that "secretaries and administrative assistants keep files, folders, and schedules in order so that an office runs efficiently." Bilingual administrative assistants also use organizational skills in their role according to a real resume snippet: "results-oriented bilingual administrative assistant with excellent organizational skills. "

Writing skills. This is an important skill for bilingual administrative assistants to perform their duties. For an example of how bilingual administrative assistant responsibilities depend on this skill, consider that "secretaries and administrative assistants write memos and emails when communicating with managers, employees, and customers." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a bilingual administrative assistant: "performed clerical work; including writing correspondence and data entry. ".

See the full list of bilingual administrative assistant skills

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Compare different bilingual administrative assistants

Bilingual administrative assistant vs. Assistant secretary

An assistant secretary is responsible for performing administrative and clerical duties to support the daily operations of various departments and management personnel and ensure the efficiency of business functions. Assistant secretaries usually assist in business communications, responding to customers' inquiries and concerns, reaching out to existing clients to schedule appointments, welcoming guests on the office, and routing calls to the appropriate department. They also handle data entry procedures, updating customer information on the database, as well as creating reports on business and financial transactions.

We looked at the average bilingual administrative assistant salary and compared it with the wages of an assistant secretary. Generally speaking, assistant secretaries are paid $72,724 higher than bilingual administrative assistants per year.While their salaries may differ, the common ground between bilingual administrative assistants and assistant secretaries are a few of the skills required in each roleacirc;euro;trade;s responsibilities. In both careers, employee duties involve skills like powerpoint, word processing, and telephone calls.

These skill sets are where the common ground ends though. The responsibilities of a bilingual administrative assistant are more likely to require skills like "customer service," "data entry," "phone calls," and "reservations." On the other hand, a job as an assistant secretary requires skills like "federal agencies," "real estate," "logistics," and "clerical support." As you can see, what employees do in each career varies considerably.

The education levels that assistant secretaries earn slightly differ from bilingual administrative assistants. In particular, assistant secretaries are 1.4% more likely to graduate with a Master's Degree than a bilingual administrative assistant. Additionally, they're 2.2% more likely to earn a Doctoral Degree.

Bilingual administrative assistant vs. Office assistant

Office assistants perform various tasks to ensure that the business runs organized and efficient. An office assistant must possess excellent communication and multi-tasking skills to handle essential duties such as scheduling meetings, monitoring office supplies, storing documents and necessary paperwork, handling customer inquiries and appointments, coordinating in company events, and accomplishing other clerical tasks and administrative support. Office assistants are also required to communicate any observation that would possibly make an impact on the company's performance.

Office assistant positions earn lower pay than bilingual administrative assistant roles. They earn a $3,125 lower salary than bilingual administrative assistants per year.Only some things about these jobs are the same. Take their skills, for example. Bilingual administrative assistants and office assistants both require similar skills like "customer service," "data entry," and "powerpoint" to carry out their responsibilities.

Each career also uses different skills, according to real bilingual administrative assistant resumes. While bilingual administrative assistant responsibilities can utilize skills like "phone calls," "reservations," "home health," and "provide clerical support," office assistants use skills like "patients," "clerical support," "patient appointments," and "hr."

Office assistants earn a lower average salary than bilingual administrative assistants. But office assistants earn the highest pay in the government industry, with an average salary of $33,817. Additionally, bilingual administrative assistants earn the highest salaries in the manufacturing with average pay of $36,227 annually.Average education levels between the two professions vary. Office assistants tend to reach similar levels of education than bilingual administrative assistants. In fact, they're 3.8% less likely to graduate with a Master's Degree and 2.2% more likely to earn a Doctoral Degree.

Bilingual administrative assistant vs. Team assistant

A team assistant is an employee who is responsible for performing administrative duties to help members of the office team focus on their assigned projects. Under the direct supervision of team leaders, team assistants are required to schedule appointments with clients, organize internal team meetings, and alert team members of upcoming deadlines. They keep track of project expenses and purchase receipts and input those numbers into an accounting software program or spreadsheet. Team assistants must also order supplies and products when inventories are low.

On average, team assistants earn higher salaries than bilingual administrative assistants, with a $3,769 difference per year.bilingual administrative assistants and team assistants both have job responsibilities that require similar skill sets. These similarities include skills such as "customer service," "data entry," and "powerpoint," but they differ when it comes to other required skills.

The required skills of the two careers differ considerably. For example, bilingual administrative assistants are more likely to have skills like "phone calls," "word processing," "reservations," and "provide clerical support." But a team assistant is more likely to have skills like "patients," "patient care," "cleanliness," and "patient charts."

Team assistants earn the best pay in the professional industry, where they command an average salary of $56,346. Bilingual administrative assistants earn the highest pay from the manufacturing industry, with an average salary of $36,227.Most team assistants achieve a similar degree level compared to bilingual administrative assistants. For example, they're 0.0% more likely to graduate with a Master's Degree, and 0.2% more likely to earn a Doctoral Degree.

Bilingual administrative assistant vs. Administrative support

Administrative support specialists provide different types of governmental assistance. They carry out varied clerical duties in almost all industries. Most of these duties revolve around supervising and distributing information within an organization. This typically includes taking memos, answering phone calls, and managing, storing, and organizing files. They are also responsible for receiving and sending correspondence and greeting customers and clients. Some administrative support may be required to have vast professional knowledge as their duties are more specialized than the others.

Administrative supports average a higher salary than the annual salary of bilingual administrative assistants. The difference is about $3,050 per year.While both bilingual administrative assistants and administrative supports complete day-to-day tasks using similar skills like customer service, data entry, and powerpoint, the two careers vary in some skills.While some skills are required in each professionacirc;euro;trade;s responsibilities, there are some differences to note. "reservations," "home health," "calendar management," and "office procedures" are skills that commonly show up on bilingual administrative assistant resumes. On the other hand, administrative supports use skills like patients, human resources, database management, and basic math on their resumes.administrative supports enjoy the best pay in the technology industry, with an average salary of $40,623. For comparison, bilingual administrative assistants earn the highest salary in the manufacturing industry.administrative supports reach similar levels of education compared to bilingual administrative assistants, in general. The difference is that they're 0.8% more likely to earn a Master's Degree, and 0.3% more likely to graduate with a Doctoral Degree.

Types of bilingual administrative assistant

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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