Bilingual customer service jobs in Alabama - 1,598 jobs
Client Services Associate
Talentwealth
Bilingual customer service job in Birmingham, AL
TalentWealth Recruiting partners with independent wealth management firms nationwide to attract and place top-tier professionals. Our client who is an established, highly respected independent fee-only wealth management firm in Birmingham is seeking an experienced, sharp, and highly motivated Client Service Associate. This individual will provide proactive, in-office support to financial advisors and play a critical role in delivering efficient, high-quality client service within a boutique office environment.
JOB SUMMARY:
Under general supervision, this role uses skills gained through training and experience to provide proactive support to advisors and assist with efficient, quality client service. Follows established procedures to perform routine tasks, and receives general guidance and direction to perform other work with substantial variety and complexity requiring limited decision-making responsibility. Extensive contact with internal and external clients to resolve most questions and problems, and refer new or unusual issues to a higher level.
ESSENTIAL DUTIES & RESPONSIBILITIES:
This position aids in the operations of the firm by providing concierge support in our solution implementation process. Specific responsibilities include, but are not limited to:
Client Onboarding - This role will prepare new business paperwork as part of our concierge implementation process while working alongside the department lead to monitor client progression through account opening and onboarding.
Client Service: This role will respond to client service inquiries, and prepare/send/submit client service forms and requests.
Data Entry - This role will be responsible for entry and updating of client data within the company's technology systems while ensuring a high level of accuracy (ie. address changes, name updates, beneficiary details, etc).
Client File Maintenance - This role will be responsible for filing client-related materials in their appropriate cloud folder and accumulating materials in the client file for advisors' meetings with clients.
Email Support - This role is responsible for assisting the advisor in the management of email inflow, delegating messages to the team and systems as appropriate, and proofreading dictated emails in preparation for client delivery.
Team Development - All team members participate in internal meetings, and look for ways to improve current systems to share with the team.
QUALIFICATIONS:
The ideal person for this role will be one with excellent time management capabilities and exceptional communication skills. Because this is a client-facing role that prepares paperwork with our New Business & Client Services Department, meticulous attention to detail is a must.
Have at least 2 years of administrative experience with 2 years in the wealth management industry
Bachelor's degree preferred
Excellent written and verbal communication skills with strong interpersonal skills
Organized and thrives in a role with set processes and procedures
Able to work independently and in a team environment
Proficient in Microsoft Excel, Word, Outlook, and SharePoint
Able to manage and track multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment
Warm and friendly demeanor while handling stressful situations
Operating standard office equipment and using required software applications to produce correspondence, reports, electronic communication, and spreadsheets
Uses mathematics sufficient to process account and transaction information
Job Type: Full-time
Pay: $55,000.00 - $70,000.00 per year + bonus
Benefits:
401(k)
401(k) matching
Dental Insurance
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance
$55k-70k yearly 2d ago
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Call Center Specialist
Sterling Search Partners
Bilingual customer service job in Birmingham, AL
Sterling Search Partner is helping a Birmingham client with its search for a CustomerService Representative. We are seeking a motivated and customer-focused Call Center Representative to join our team. The ideal candidate will handle inbound and outbound calls, assist customers with inquiries, resolve issues, and provide information about our products and services.
Interviews will be the week of January 12th
Start Date February 2nd
While in training you will work:
The first 2 months Monday - Friday 8:00AM to 5:00PM
After training you will work:
5 days a week between Monday - Saturdays and will be off either Tuesday, Wednesday or Thursday. Your shift will be 11:00AM - 8:00PM
Saturdays are required and your shift will be either 7:00AM - 3:30PM or 8:30AM - 5:00PM
Key Responsibilities:
Answer incoming calls promptly and professionally.
Respond to customer inquiries and provide accurate information.
Resolve customer issues and complaints effectively and efficiently.
Maintain detailed records of customer interactions in the database.
Collaborate with team members and departments to improve customerservice processes.
Meet or exceed performance metrics, including call volume and customer satisfaction.
Stay updated on product knowledge and company policies.
Qualifications:
High school diploma or equivalent; additional education is a plus.
Previous experience in a call center or customerservice role preferred.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Proficiency in computer systems and software.
Ability to work in a fast-paced environment and handle stressful situations.
$22k-31k yearly est. 3d ago
Customer Support Representative
Global Star 4.6
Bilingual customer service job in Birmingham, AL
Global Star is a fast-growing company in Birmingham, Al dedicated to delivering innovative solutions and top-tier customer experiences. We represent exciting new clients across multiple industries and pride ourselves on a customer-first approach. Our team is passionate about problem-solving, relationship building, and driving results-and now we're looking for motivated individuals to join us.
We are seeking Customer Support Representatives who are energetic, detail-oriented, and customer-focused. In this role, you'll be the first point of contact for our customers-providing product information, resolving concerns, and ensuring every customer leaves with a positive impression.
This position offers weekly pay, full training, and opportunities for growth in a supportive environment. If you enjoy working with people and want to take the next step in your career, this is the perfect opportunity.
Key Responsibilities
Provide professional, friendly customer support in person and over the phone.
Answer questions about products, services, and promotions.
Resolve customer issues with empathy and accuracy.
Process payments and transactions securely and efficiently.
Maintain an organized and welcoming customerservice area.
Stay current on product knowledge, promotions, and company updates.
Support team members to achieve performance goals.
Assist with merchandising and administrative tasks as needed.
Qualifications
Must be 18 years or older.
High school diploma or equivalent required.
Strong verbal and written communication skills.
Ability to multitask and stay organized in a fast-paced setting.
Reliable transportation for on-site work in Birmingham.
Positive, solution-focused attitude with strong attention to detail.
Prior customerservice or retail experience preferred, but not required.
Benefits
Weekly Pay for consistent compensation.
Comprehensive Training and ongoing support.
Career Growth Opportunities with a rapidly expanding company.
Supportive Team Culture built on collaboration and success.
Recognition programs for top performers.
Employee discounts on select products and services.
Flexible scheduling (based on business needs).
Apply Now
Global Star is growing fast - and we're looking for individuals who want to grow with us. If you're ready to launch your career in a dynamic, high-growth, and people-first environment, apply today.
Qualified Candidates will be contacted within 1-3 business days to schedule an interview with our hiring management team.
$29k-35k yearly est. Auto-Apply 16d ago
Customer Service-Full Time/ Immediate Hire
Ascend Marketing Events
Bilingual customer service job in Huntsville, AL
WHAT YOU'D DO: • Face to face sales and marketing with our customers to uphold solid relationships to meet the needs of our clients • You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals.
• Developing strong leadership skills to build a high performance, cross-functional team environment
• Work with a close-knit team of talented sales experts who will support you in your professional growth
• Training in business management for customerservice, marketing, and sales
• Apply knowledge of the sales process and customer knowledge to improve sales outcomes.
Qualifications
WHO YOU ARE:
You are outgoing, competitive, and driven by success and the opportunity for advancement. The possibility of a long-term career excites you, where the sky's the limit in sales, entrepreneurship, and business leadership; and you thrive to work in a fun, dynamic, energetic, forward-thinking organization that invests in you.
QUALIFICATIONS:
One to two years of prior experience in Retail, Marketing, Business Development, Food Service, Insurance Sales, or another relevant industry. Because of our desire to hire quickly, applicants must be LOCAL and have a reliable means of transportation to our office and partner stores. We also work IN PERSON with our customers so you must be a people-person!
Additional Information
All your information will be kept confidential according to EEO guidelines.
$33k-66k yearly est. 2d ago
Customer Service Advisor
Alabaster 56-16
Bilingual customer service job in Alabaster, AL
Full or Part Time
Pay: $12 - $20 per hour
Join the Precision Tune Auto Care Team!
We are a locally owned business with a tight-knit, highly trained team that takes pride in delivering top-notch service-both in the shop and at the counter. Many of our team members have been with us for years. We are committed to continual improvement and ongoing training, including out-of-state opportunities. We willingly invest our time because we take pride in mastering our craft.
Our shop is clean, well-equipped, and designed for efficiency, allowing us to provide the highest level of service to every customer who trusts us with their vehicle. We're looking for star players who want more than just a job-individuals seeking a real career, a stable and comfortable living, and the chance to grow as one of the top professionals in the automotive industry.
CustomerService Advisor - Join Our Team!
Precision Tune Auto Care is seeking a friendly and motivated CustomerService Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! Be part of a team that is serious about their craft, serious about serving people, and serious about making a difference in the community. Join a family that values professionalism, growth, hospitality, and giving back.
What We Offer:
Competitive pay
Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date
Retirement plan enrollment available
Paid Time Off (PTO) to relax and recharge
Closed evenings and Sundays - enjoy a better work-life balance
7 paid holidays off
What You'll Do:
Greet and engage customers in-store and over the phone.
Schedule appointments, explain services, and sell parts and automotive services.
Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
Support shop productivity through work order and register transactions.
Ensure safety procedures are followed and maintain a clean, organized work area.
Help resolve customer concerns and provide exceptional service.
What We're Looking For:
High School Diploma or GED.
Valid driver's license.
1+ year of automotive service experience; 1+ year of sales experience preferred.
Strong customerservice and communication skills.
Comfortable with basic math and calculating discounts/commissions.
Ability to work days, nights, weekends, and holidays.
Physical Requirements:
Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching.
Climb ladders and safely operate a vehicle.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$12-20 hourly Auto-Apply 16d ago
Client Success Specialist- Disbursements
Dash Solutions 4.0
Bilingual customer service job in Birmingham, AL
Job Description
Headquartered in Birmingham, AL, Dash Solutions is a fast-growing payments company that provides forward-thinking organizations with everything they need to make payments and rewards more meaningful to their business and the people they pay. Led by a team of payments industry experts, Dash Solutions has a proven track record of delivering innovative payment and engagement solutions. We are committed to excellence, innovation, and delivering exceptional value in this rapidly evolving market.
At Dash, we're not just looking for employees; we're looking for team members who embody our core values and share our passion for revolutionizing the payments industry. Here's what we seek in every hire, regardless of the role:
Cultural Fit: We thrive in a culture of respect, authenticity, and a relentless pursuit of improvement. We challenge the status quo and embrace change as an opportunity for growth.
Mission-Focused: We're on a mission to transform the payments industry, and we expect all team members to share our commitment to this goal. We're looking for individuals who are driven by purpose and eager to make a meaningful impact.
Industry Passion: The payments industry is dynamic and constantly evolving. We're looking for candidates who are not only passionate about this ever-changing landscape but also curious and eager to learn. We need leaders who will guide our company into a bright future, staying ahead of industry trends and driving innovation.
Position Summary
The Client Success Specialist serves as the principal liaison for operational communications with an assigned portfolio of clients, with a strong emphasis on Clinical Trials and Healthcare sectors. You will be responsible for managing day-to-day client relationships, addressing technical and operational issues, and ensuring seamless communication and support across various areas, including workflows, risk management, billing, and troubleshooting. In collaboration with the Client Success Manager, you will deliver a comprehensive and cohesive support model to drive client satisfaction and operational success.
Key responsibilities:
Operational Relationship Management
Serve as the primary point of contact for operational matters, including but not limited to handling escalations, troubleshooting API integrations, training, and resolving any issues or friction points whether technical or procedural.
Develop and maintain strong operational relationships, ensuring client needs are met with efficiency, speed and precision.
Proactively manage client expectations and resolve issues ensuring high levels of client satisfaction and retention.
Act as a trusted advisor for all operational needs, offering insights, recommendations, and strategic guidance to drive client success.
Collaborate and occasionally present with the Client Success Manager during business reviews regarding client needs and improvement areas.
Use data and feedback to identify trends, potential risks, and areas of opportunity within the client relationship.
Inform clients about Dash's products and services with accuracy and understanding of the different applications that are used (CSA, portal, SFTP, etc.) is critical to reproduce any issue
Driving Operational Success
Develop and execute operational success plans to maximize the value clients derive from Dash's offerings.
Analyze operational performance data, identify trends, and drive strategic improvements for both clients and internal teams.
Hold internal teams accountable to timelines and deliverables outlined in operational plans.
Drive continuous improvement of our onboarding practices by identifying opportunities for improvement through enhancements and operational efficiencies.
Anticipate potential account risks and develop proactive mitigation strategies to minimize impact.
Project and Issue Management
Oversee client-related projects, aligning client goals with company objectives to ensure mutual success.
Proactively manage client issues and ensure timely resolution by coordinating with cross-functional teams.
Act as primary liaison between client and Engineering for any technical issue. Recreate, troubleshoot, and test issues in order to speed collaborative efforts and ensure quality.
Engage in the Corrective Action process which includes investigative root cause and actionable improvements.
Act as the first line of communication with the clients to ensure they are well informed and care in the event of an issue.
Utilize Jira or another client servicing tool to track issues, monitor trends and measure resolution success.
Process Improvement
Identify and implement process enhancements to deliver best-in-class support to clients.
Continuously evaluate workflows and client feedback to refine operational strategies and support processes.
Work with other Client Success Specialists and Coordinators to collect cumulative client feedback and drive enhancements across the company.
Desired Skills & Experience:
Bachelor's Degree in Business, Project Management or similar fields required.
Exceptional organizational skills, with the ability to manage multiple client needs and projects simultaneously.
Curiosity to learn and apply that learning to help teach/train others.
Proactive problem-solving skills and client-first attitude.
Goal-oriented, organized team player.
Proven ability to manage multiple projects at a time while paying strict attention to detail.
Excellent verbal and written communications skills.
Proficiency in Microsoft Office Suite of Products, including Outlook, Word, and Excel.
Self-motivated and able to thrive in a results-driven environment.
Position may, on occasion, require evening or weekend client support.
Demonstrated growth mindset, embracing new ideas and approaches, and constantly seeking opportunities for personal and professional development
Our Culture:
At Dash Solutions, our culture fosters growth, innovation, and impact. We're a community of forward-thinkers where creative ideas are encouraged, and individuals are empowered to lead. In our high-growth environment, you'll have the autonomy to manage your domain, with the strong support of a team committed to Making Payments Mean More. Employees at Dash Solutions are united by our mission, aligned with our vision, and driven by the values that make us unique. Here, we believe that personal growth fuels company success, and we support each other every step of the way.
Some Benefits to Working at Dash Solutions Include:
Competitive salary and benefits package
Flexible PTO policy
Matching 401(k) plan
Comprehensive medical, dental, vision, life, and disability coverage
Transparent, supportive culture with a highly accessible executive team and regular company-wide updates
Engaging corporate culture with events, perks, and team celebrations
Our Core Values
Solutions: We create innovative solutions that drive long-term value for our clients and shareholders.
Passion: We are passionate about delivering for our clients every day.
Authenticity: We lead and communicate authentically - with purpose, clarity, and candor.
Respect: We row together with respect for everyone and enjoy the ride.
Knowledge: We learn, we grow, we continuously evolve.
Diversity & Inclusion at Dash Solutions:
Dash Solutions is proud to be an Equal Opportunity/Veterans/Disabled/LGBTQIA+ Employer. We believe in fostering a workplace that values diverse perspectives and backgrounds, and we are committed to a fair, inclusive recruitment process. Candidates from all backgrounds are encouraged to apply and help us shape the future of payments.
$43k-79k yearly est. 22d ago
Customer Service Agent
GAT 3.8
Bilingual customer service job in Mobile, AL
As a customerservice agent you are the first impression of a passengers airport experience. CustomerService positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.
Responsibilities:
Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.
Must be able to announce both incoming and outbound flights.
Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.
Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.
Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.
Able to stand and work in one location for up to four hours at a time.
You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.
Work independently without direct supervision.
Requirements:
Must be at least 18 years of age
Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
Ability to read, speak, and understand the English language.
Ability to stand for long periods of time
Must possess good communication skills and a friendly, outgoing personality in person and via telephone.
Possess entry-level computer skills
Occasionally lift bags or items weighing between 50 and 70 pounds
Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
Must be able to work nights, weekends, and holidays
$21k-27k yearly est. 19d ago
Customer Retention Specialist
Insight Global
Bilingual customer service job in Birmingham, AL
- Receive, review and process natural gas rebates applications accurately and efficiently, ensuring compliance with program guidelines and requirements. - Enter rebate application data into the CCB database, ensuring accuracy and completeness of information.
- Provide prompt and courteous customerservice to rebate applicants, addressing inquiries, resolving issues and ensuring a positive customer experience.
- Provides billing assistance to Top Builders Assist in the installation of natural gas mains and services for the retention department.
- Ensure records are entered accurately and timely, tasks are worked by internal partners as process requires, and relevant information regarding installations are effectively communicated.
- Provide prompt and effective customer support to builders, addressing inquires concerns, and requests related to billing and invoicing.
- Review and correct final bill invoices related to billing and invoicing and ensure accuracy in mailing addresses.
- Collaborates with others, as needed, to solve problems creatively with limited support from the supervisor.
- Responsible for executing the corporate retention effort by offering creative solutions that meet each customer's unique circumstances.
- Handles incoming and outgoing customer calls and emails for service, sales, marketing, and repair related requests.
- Prevents voluntary residential customer attrition by executing the Business Development Support Save policy.
- Understands and successfully communicates the benefits of natural gas and natural gas equipment to customers who are making energy decisions.
- Actively listens and quickly empathizes with customers to make sure their energy needs are met with the usage of natural gas.
- Executes marketing campaigns to increase customer response and is accountable for results.
Works effectively as part of a team and displays a positive attitude in this dynamic environment.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
Experience in a customer-facing, sales related, call center (or equivalent) environment
Excellent understanding of CRM software like CC&B, Oracle, Microsoft Office Suites, Adobe, or Salesforce
Effective communication skills, with the ability to communicate with customers for long durations
Knowledge or the ability to quickly grasp the technical aspects of residential natural gas equipment and its - Receive, review and process natural gas rebates applications accurately and efficiently, ensuring compliance with program guidelines and requirements.
- Enter rebate application data into the CCB database, ensuring accuracy and completeness of information.
- Provide prompt and courteous customerservice to rebate applicants, addressing inquiries, resolving issues and ensuring a positive customer experience.
- Provides billing assistance to Top Builders Assist in the installation of natural gas mains and services for the retention department.
- Ensure records are entered accurately and timely, tasks are worked by internal partners as process requires, and relevant information regarding installations are effectively communicated.
- Provide prompt and effective customer support to builders, addressing inquires concerns, and requests related to billing and invoicing.
- Review and correct final bill invoices related to billing and invoicing and ensure accuracy in mailing addresses.
- Collaborates with others, as needed, to solve problems creatively with limited support from the supervisor.
- Responsible for executing the corporate retention effort by offering creative solutions that meet each customer's unique circumstances.
- Handles incoming and outgoing customer calls and emails for service, sales, marketing, and repair related requests.
- Prevents voluntary residential customer attrition by executing the Business Development Support Save policy.
- Understands and successfully communicates the benefits of natural gas and natural gas equipment to customers who are making energy decisions.
- Actively listens and quickly empathizes with customers to make sure their energy needs are met with the usage of natural gas.
- Executes marketing campaigns to increase customer response and is accountable for results.
- Works effectively as part of a team and displays a positive attitude in this dynamic environment.
$25k-31k yearly est. 13d ago
Customer Serv Representative II
Sunstar Insurance Group LLC
Bilingual customer service job in Birmingham, AL
Job Description
Primary Responsibilities:
Manages the service and support for assigned book of commercial lines business
Assists with gathering information for new and renewal submissions
Review Policies for accuracy and completeness
Reviews client policy transactions to verify they are in accordance with company guidelines
Documents all activity related to a customer/policy in agency management system
Maintains confidentiality of all information related to clients, agency, employees, companies, or as appropriate, other information
Provides prompt, accurate, and courteous service to customers and company personnel
Improves insurance skills and knowledge by seeking out educational opportunities
Create and maintain internal market appetite guide
Maintain carrier contact schedule
Coordinate carrier meetings with the Petra team
Desired Skills:
Possesses strong computer knowledge and skills including experience with Microsoft Office programs as well as agency management software experience
EPIC agency management system software experience strongly preferred
Experience working with multiple lines of commercial coverage
Fosters a proactive relationship with customers and company representatives
Possesses excellent organizational and technical skills, is a problem solver and self-starter
Demonstrates positive customerservice and sales skills, internally and externally, with effective communication, respect, and integrity
Has the ability to perform multiple tasks in a complex working environment accurately and proficiently
At least one professional insurance designation preferred
Education/Experience:
3+ years of commercial insurance experience, required
5+ years of commercial insurance experience, preferred
Holds a current Property and Casualty Insurance license
Preferred experience working within the Applied EPIC system
College Degree preferred
$35k-54k yearly est. 10d ago
Specialist, Customer Relations
Le_301 Hibbett Retail
Bilingual customer service job in Birmingham, AL
00015 Store Support CenterLE_301 Hibbett Retail, Inc.SUMMARY
The Specialist, Customer Relations provides administrative support to the customer relations department. Helps ensure high levels of customer satisfaction by assisting stores and customers with the timely resolution of problems or concerns via phone and email communication. Acts as an intermediary between the stores and customers. Responds to inquiries and/or reviews received through social media and other platforms.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Greets, assists, and provides direction and information to clients and visitors to foster a professional and welcoming environment.
Assists Customer Relations with designated daily tasks. Tasks can include but not limited: contacting customers, stores, other company team members.
Receives and responds to incoming phone calls and emails in a timely and professional manner to build loyalty and a positive and professional image among customers.
Assists with customers, visitor questions, and/or resolve issues such as refunds, overcharges, lost or stolen packages, reward points balances, returns and exchanges, complaints, and other service or product issues to ensure customer satisfaction.
Coordinates with stores and other internal departments as needed to answer questions, resolve, or prevent problems.
Coordinates customer fulfillment as needed when a store closes (e.g., computer problems, weather-related issues, staffing issues, etc.) causing that location to be unable work orders.
Assists with customer interactions and/or issues received through social media platforms to foster customer engagement and build a loyal and active customer community.
Assists e-commerce customers as needed by cross-selling, upselling, and suggesting add-on sales.
Reviews and stays abreast of the organization's policies, procedures, and products.
Protects company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
Measurable Outcomes: Attendance, performance, and timeliness to ensure operational efficiency, employee engagement, and customer satisfaction.
QUALIFICATIONS
0 - 1 years of related experience.
Call center, customerservice, or related experience preferred.
Knowledge in administrative work.
Communication and interpersonal skills, ability to interact effectively with customers and team members.
Hibbett's Privacy Policy
Candidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett's Privacy Policy to understand how the information you provide will be utilized and safeguarded.
By clicking the Apply button, I acknowledge that I have read and understand the Hibbett's Privacy Policy. Further, I consent to the use of the same as my Electronic Agreement for purposes hereof. I acknowledge that I have a right to withdraw such consent at any time by contacting Hibbett.
$25k-37k yearly est. Auto-Apply 35d ago
Customer Service Advisor
Randy Scott
Bilingual customer service job in Opelika, AL
Full or Part Time
Pay: $12 - $20 per hour
Join the Precision Tune Auto Care Team!
We are a locally owned business with a tight-knit, highly trained team that takes pride in delivering top-notch service-both in the shop and at the counter. Many of our team members have been with us for years. We are committed to continual improvement and ongoing training, including out-of-state opportunities. We willingly invest our time because we take pride in mastering our craft.
Our shop is clean, well-equipped, and designed for efficiency, allowing us to provide the highest level of service to every customer who trusts us with their vehicle. We're looking for star players who want more than just a job-individuals seeking a real career, a stable and comfortable living, and the chance to grow as one of the top professionals in the automotive industry.
CustomerService Advisor - Join Our Team!
Precision Tune Auto Care is seeking a friendly and motivated CustomerService Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! Be part of a team that is serious about their craft, serious about serving people, and serious about making a difference in the community. Join a family that values professionalism, growth, hospitality, and giving back.
What We Offer:
Competitive pay
Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date
Retirement plan enrollment available
Paid Time Off (PTO) to relax and recharge
Closed evenings and Sundays - enjoy a better work-life balance
7 paid holidays off
What You'll Do:
Greet and engage customers in-store and over the phone.
Schedule appointments, explain services, and sell parts and automotive services.
Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
Support shop productivity through work order and register transactions.
Ensure safety procedures are followed and maintain a clean, organized work area.
Help resolve customer concerns and provide exceptional service.
What We're Looking For:
High School Diploma or GED.
Valid driver's license.
1+ year of automotive service experience; 1+ year of sales experience preferred.
Strong customerservice and communication skills.
Comfortable with basic math and calculating discounts/commissions.
Ability to work days, nights, weekends, and holidays.
Physical Requirements:
Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching.
Climb ladders and safely operate a vehicle.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$12-20 hourly Auto-Apply 16d ago
Client Onboarding Specialist
OCV LLC 3.5
Bilingual customer service job in Opelika, AL
Job Description
Are you a client service-focused professional with exceptional organizational and project management skills? Do you want to join a fast-growing company with a mission to serve? We are OCV LLC. For more than 15 years, we have specialized in mobile app development for law enforcement, public safety, emergency management and public health agencies. Our custom apps for iPhone and Android devices help public safety organizations reach their citizens where they are: their smartphones. We have grown to be a leader in our field and are in search other motivated professionals to add to our dynamic team. We are currently recruiting for a Client Onboarding Specialist to work on-site at our headquarters in Opelika, Alabama. Our Client Onboarding Specialists are key to building upon our great relationships with our clients and our success in delivering products that meet their needs as well as those of our community.
What We Offer:
Competitive salary and ability to enroll in a comprehensive benefits package after 90 days.
Opportunity for professional growth, career advancement, and ongoing training & development.
Collaborative and innovative work environment.
10 days of Paid Time Off and 20 hours of Flex Time per year upon hire.
401K Retirement Plan with up to 3.5% company match.
Opportunity to work with team members to share our story and contribute to meaningful projects.
Primary Job Responsibilities:
Assist with client communication, project management, and sales inquiries, working closely with various internal teams to tailor solutions that align with OCV, LLC's standards.
Work directly with Engineering, Sales, Marketing, and Product Development to ensure client needs are fully addressed and operational processes align with company objectives.
Oversee product development from concept to release, conducting quality control to ensure products meet client specifications.
Work independently to manage all project management tasks, including quality control testing, content gathering, and day-to-day client communications.
Create and analyze mobile app usage reports, identifying key areas of client engagement, and present recommendations during client meetings.
Lead brainstorming sessions to develop strategies for client retention and relationship-building.
Maintain and update operational documentation, including process manuals, SOPs, and client records, ensuring accuracy and completeness.
Document action items, track project progress, and report any issues or delays to ensure timely completion of assigned projects.
What We Require for This Role:
Bachelor's degree in Business, Technology, or a related field, or equivalent experience.
Authorization to work in U.S. for any employer without sponsorship.
Strong written and verbal communication skills.
Detail-oriented self-starter with solid time management abilities.
Passionate about customerservice and strategic problem-solving.
Ability to learn quickly and exhibit technical savviness, with a curiosity that drives impact
Apply today and become an essential part of our dynamic organization!
$38k-67k yearly est. 1d ago
Customer Service Advisor/Consultant
U-J Chevrolet
Bilingual customer service job in Mobile, AL
The Service Advisor should be able to meet and greet customers with a positive attitude and a smile on their face. The Service Advisor needs to be able to answer question and identify the need for and sell the work on both repair and maintenance. The Service Advisor is the first-person customers make contact with.
The Service Advisor is the liaison between customers and technicians who perform the maintenance and repairs as well as the entire dealership.
Responsibilities
The Service Advisor must be able to identify with the need and reasons for maintenance and repairs to the customers vehicle. The Advisor must be able answer customers question/inquires. questions
Qualifications
Proven work experience as an Advisor or similar role.
Familiar with and understand Service maintenance and needs.
Must have good communication skills with both customers and Technicians.
Paid Holidays and Vacation, 401 Retirement
$25k-32k yearly est. Auto-Apply 60d+ ago
Call Center Switchboard Operator/Appoinment Scheduler
Franklin Primary Health Center 4.0
Bilingual customer service job in Mobile, AL
Under general supervision, the Switchboard Operator/Appointment Scheduler operates switchboard to relay incoming, outgoing, and interoffice calls by performing the following duties.
ESSENTIAL FUNCTIONS:
Operates a multi-line telecommunications system encompassing multi-locations. Supplies information to callers and records messages as needed.
Answers, screens, and promptly routes incoming telephone calls and takes messages as needed.
Does not leave callers on "hold and unattended" for longer than 60 seconds.
Screens, transfers and puts calls on "hold" efficiently and without offending caller.
Manages multiple calls without losing callers.
Takes messages, when necessary, accurately and delivers them as necessary.
Operates paging system to relay in-house announcements or call individuals to phone as necessary.
Exercises effective management and control of telephone system.
Performs clerical duties such as typing, proofreading, appointment scheduling, and sorting mail.
Accurately schedules appointments for all sites and specialties throughout organization. Obtain and update accurate information,
such as patient name and contact information
Performs empanelment of patient during appointment scheduling.
Performs other duties as assigned by the Call Center Manager or designee.
Will contribute to a departmental plan to meet centers established benchmarks.
ADDITIONAL RESPONSIBILITIES:
Redirects callers to other Center telephone numbers, if needed.
Prompt arrival and regular attendance at work
Other duties as indicated at the discretion of the Center Manager or designee
The preceding examples are representative of the assignments performed by this position and are not intended to be all-inclusive.v
Qualifications
CUSTOMER SATISFACTION REQUIREMENTS: Must provide the very best customer satisfaction to patients, visitors, and co-worker at all time in a professional and courteous manner.
Doing things right the first time.
Making people feel welcome.
Showing respect for each customer.
Anticipating customer needs and concerns.
Keeping customers informed.
Helping and going the extra mile.
Responding quickly.
Protecting privacy and confidentiality.
Demonstrating proper telephone etiquette.
Taking responsibility for handling complaints.
Being professional.
Taking ownership of your attitude toward Service Excellence.
PERFORMANCE STANDARDS: Performance will be evaluated by the Center Manager or designee by using the Performance Evaluation Form wherein an overall satisfactory rating is considered as a minimum acceptable level of performance.
HEALTH AND SAFETY REQUIREMENTS: The health and safety requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Must adhere to safety regulations, personnel policies and procedures.
Must receive Safety and Hazardous Communication training annual.
Maintain yearly health maintenance records by obtaining TB skin testing.
PRIVACY RULE COMPLIANCE REQUIREMENTS:
Adheres to Health Insurance Portability and Accountability Act (HIPAA Privacy Rule) policies and procedures.
Must successfully complete Privacy Rule compliance training annually or as revisions are made to the policies and procedures.
Must comply with Privacy Rule guidelines by learning to protect FPHC patient's medical privacy.
Must comply with Privacy Rule guidelines by appropriately maintaining our patient information in compliance with national standards.
Must comply with Privacy Rule guidelines by providing appropriate security of FPHC patient records.
PROTECTED HEALTH INFORMATION (PHI) ACCESS: RESTRICTED- For purposes of HIPAA Compliance there are 4 workforce categories, which define the level of access to PHI that is granted to the incumbent. This position is classified under ADMINISTRATIVE STAFF and therefore granted RESTRICTED access- to be defined according to workforce member's specific job duties. Use and disclosure must be in accordance with applicable privacy policies and procedures.
QUALIFICATIONS:
EDUCATION/EXPERIENCE: High school graduate or GED equivalent. Must be experienced in handling high volume of telephone calls and possess good telephone skills. Must be pleasant and able to communicate effectively.
KNOWLEDGE, SKILLS, AND ABILITIES: Demonstrates knowledge and ability to operate multi-line telecommunication equipment efficiently and effectively. Excellent telephone and communication skills required. Possess the ability to communicate clearly and effectively in oral and written form. Posses a polite and helpful attitude at all times. Demonstrates professionalism when dealing with clients, staff and vendors.
CERTIFICATION, LICENSES, REGISTRATIONS:
OTHER QUALIFICATIONS: English as first language preferred. Bilingual/bicultural will be considered.
PHYSICAL/MENTAL DEMANDS: Work is sedentary in nature. Requires working under stressful conditions. Requires eye-hand coordination and manual dexterity. Requires the ability to distinguish letters or symbols. Requires the use of office equipment, such as copier, computer terminals and keyboards, telephones, calculators or fax machines. Requires normal vision range. Requires frequent standing, sitting, bending, stooping or stretching. Requires alternating site location, hours and work days.v
$31k-37k yearly est. 11d ago
Client Specialist Key
Knitwell Group
Bilingual customer service job in Spanish Fort, AL
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Available at least (20) hours per week.
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 01073 Spanish Fort, AL-Spanish Fort,AL 36527Position Type:Regular/Part time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$26k-47k yearly est. Auto-Apply 10d ago
Call Center Representative
Non-Providers Careers 4.2
Bilingual customer service job in Montgomery, AL
Join Our Team at The Center for Pain!
Are you a skilled and compassionate Call Center Representative looking for a fulfilling center opportunity? Look no further! The Center for Pain is seeking a dedicated individual to join our dynamic team and contribute to providing exceptional care to our patients.
Position: Call Center Representative
About Us: At The Center for Pain, we take pride in delivering top-notch healthcare services in a friendly and efficient environment. Our dedicated team of professionals is committed to providing excellent care to our patients. With a strong focus on a healthy work-life balance, we offer a competitive wage and a supportive work environment.
What Sets Us Apart:
Great Lifestyle: We understand the importance of a balanced lifestyle, and our clinic promotes a healthy and positive work environment.
Competitive Wage: We offer a competitive package to recognize and reward your skills and dedication.
Fantastic Team: Join a group of fellow employees who are not just colleagues but a supportive and collaborative team.
Efficiency: Despite our busy schedule, we pride ourselves on being highly efficient, ensuring a streamlined and organized work environment.
Exceptional Physicians: Work alongside experienced and compassionate physicians who are leaders in pain management, providing an excellent learning environment.
Health Insurance Benefits: Comprehensive health insurance coverage for employees, ensuring peace of mind for you and your family.
Key Responsibilities:
Handle incoming calls from patients and healthcare providers to schedule appointments for pain management services.
Provide exceptional customerservice by addressing patient inquiries, concerns, and requests with empathy and professionalism.
Communicate effectively with patients to confirm appointments, provide necessary pre-appointment instructions, and answer any questions.
Utilize scheduling software to coordinate and organize patient appointments efficiently.
Ensure accurate entry of patient information and appointment details into the system.
Work closely with healthcare providers to accommodate urgent and specialized appointment requests.
Communicate schedule changes or adjustments to relevant staff members promptly.
Qualifications:
Previous experience in a call center or customerservice role, preferably in a healthcare setting.
Strong communication skills with focus of empathy and active listening.
Proficient computer skills, including experience with scheduling software and electronic health records.
Ability to multitask and prioritize in a fast-paced environment.
Attentional to detail and accuracy in data entry.
Knowledge of medical terminology and pain management practices is a plus.
Commitment to maintaining patient confidentiality and adhering to HIPAA regulations.
If you are passionate about making a positive impact in the lives of patients and want to be a part of our dedicated team, please apply today!
Don t miss out on this opportunity to grow your career and contribute to the success of The Center for Pain! Join us in providing great care to those in need. We look forward to welcoming you to the team!
$22k-29k yearly est. 2d ago
Client Success Renewals Specialist
Norstella
Bilingual customer service job in Montgomery, AL
Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.
Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:
+ Accelerate the drug development cycle
+ Assess competition and bring the right drugs to market
+ Make data driven commercial and financial decisions
+ Match and recruit patients for clinical trials
+ Identify and address barriers to therapies
Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.
**The Role:**
The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients.
**Responsibilities:**
Renewals Management
- Manage Digital Segment client contract renewals occurring on a yearly or multi year basis
- Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature
- Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle
- Document and report to leadership renewal progress throughout the renewal cycle
Client Support and Data Management
- Lead Digital Segment clients through onboarding and adoption of licensed solutions
- Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets
- Escalate urgent client issues using MMIT Client Escalation Pathway
- Collaborate with internal partners to address client questions required for completion of requests
- Prepare standard data extracts from MMIT applications as needed
- Collaborate with Sales Operations to maintain CS dashboards and reports
- Effective collaboration with internal and external stakeholders
Account Planning & Strategy Support
- Generate and summarize client data to support internal account health and planning discussions
- Create client facing engagement reports (utilization metrics, engagement summary, etc.)
- Prepare engagement summary metrics for client meeting and Executive Business Reviews
General Client Success Support
- Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.)
- Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.)
- Review client facing deliverables and configuration settings to ensure alignment with client needs
- Regularly review and maintain client user lists and access to MMIT solutions
- Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets)
- Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables
- Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience
**Qualifications:**
- 1-3+ years experience in life sciences
- 2-4 years experience in customer support or client management
- Previous experience reviewing legal documents/contracts
- Ability to work independently and drive projects from start to finish in a fast paced environment
- Highly collaborative, team oriented, and comfortable leading cross-functional projects
- Excellent writing and communication skills for both internal and external audiences
- Passion for continual learning and highly motivated
- Strong empathy for customers AND passion for retention and growth
- Analytical and process-oriented mindset
- Highly detailed oriented
- Demonstrated desire for continuous learning and improvement
**Our Guiding Principles for success at Norstella:**
01: Bold, Passionate, and Mission-First
02: Integrity, Truth, and Reality
03: Kindness, Empathy, and Grace
04: Resilience, Mettle, and Perseverance
05: Humility, Gratitude, and Learning
**Benefits:**
- Medical and Prescription Drug Benefits
- Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
- Dental & Vision Benefits
- Basic Life and AD&D Benefits
- 401k Retirement Plan with Company Match
- Company Paid Short & Long-Term Disability
- Paid Parental Leave
- Paid Time Off & Company Holidays
_The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
$26k-45k yearly est. 30d ago
Client Success Specialist
Prime IV Hydration-Birmingham
Bilingual customer service job in Birmingham, AL
Job DescriptionSalary: $15 + Commission
We are seeking a motivated Sales Closer for our Wellness Services and Memberships. This is a base salary and commission-based position with the potential to earn significantly while enjoying a fun and
dynamic work environment.
Responsibilities
Call each client prior to their visit to review their wellness budget, get debrief of their needs,
align solutions and prepare order sheets/notes for the Team (RNs)
Sell products and services to maximize revenue opportunities.
Transform prospective clients into brand loyalists by engaging with a broad range of potential
customers.
Leverage top-notch training resources to master the art of selling and represent Tribes ethos
effectively.
Operate with no cap on commission, providing limitless earning potential.
Utilize systems, including access to a CRM designed for phone sales, to ensure success in
conversions
Requirements
Knowledge, background, or raw passion for health and wellness.
Experience in sales is an advantage, but a willingness to learn is essential.
Self-starter motivated by growth opportunities and the drive to excel in sales.
Excellent command of the English language, both verbal and written, with strong
communication skills.
Willingness to do what it takes to make our goals
Ability to work 40 hours per week, including weekend events
Benefits
Gym membership at Gauntlet Gym with 2 weekly group workouts, ideally with the prime team
Membership sales Commission on the first months revenue
Access to a battle-tested tool kit for sales consultants, including a CRM built for phone sales.
Compensation
6 Paid vacation days (.5 Day accrued monthly)
Starting $15 hr (2 months, then eligible for $4 increase)
Monthly Commission 15% of NEW first month membership sales (Team sales goal for incentive eligibility: 20)
$15 hourly 16d ago
Provider Services Account Specialist- Alabama
Unified Health Services
Bilingual customer service job in Birmingham, AL
Full-time Description
Job Grade:
Purpose of Job:
Ensure effective and proactive communication with assigned clients.
Thoroughly and analytically review client reports to improve each client's cash collections while identifying internal process gaps.
Work cooperatively with all other UHS departments to present timely, detailed information to both internal and external customers
Work to make UHS more customer focused and to strengthen client relationships.
To generate and distribute routine and ad hoc reports to internal and external customers.
To gather information from various sources to interpret patterns and identify trends to improve business processes and affect UHS and client business decisions.
To report results and findings to the business, colleagues, and clients.
Main Duties:
Using root cause identification, analyze and prepare client reports for client meetings.
Build sustainable relationships with our client through open and interactive communication while leading client calls, proactively identifying potential issues and spearheading resolutions.
Review, prepare, and send routine and ad hoc reports accordingly and process report requests within deadlines to internal and external clients.
Serve as an analytics specialist focusing on the management of data from various sources and providing data-driven insights.
Provide internal support to departments wanting to increase efficiency, productivity, or profitability through analysis of information and data.
Recommend actions by analyzing and interpreting data and making comparative analyses.
Work cooperatively with all other UHS departments to present timely, detailed information.
Facilitate effective and proactive communication with assigned clients.
Complete special projects as assigned within designated timeframes.
Extract and compile data from a database or other secondary data sources.
Interpret data, analyze results using statistical methods and techniques.
Identify, analyze, and interpret trends or patterns in complex data sets.
Present data and conclusions in a clear and concise manner.
Work with management to prioritize business and information needs.
Performing quality checks on data used in analysis and reports and review all work to ensure accuracy.
Requirements
Qualifications:
High School diploma required, Bachelor's degree preferred.
Proficient with Microsoft Office applications with an emphasis on Excel, specifically VLOOKUP's, Pivot Tables and formulas.
Experience with project management and delegation of responsibilities.
Technical expertise regarding data models and data mining.
Knowledge, Skills and Abilities:
High School diploma required, Bachelor's degree strongly preferred.
Process focused mindset with the ability to breakdown workflows/processes in an effort to improve customerservice. Proficient with Microsoft Office applications with an emphasis in Excel, specifically VLOOKUP's, Pivot Tables and formulas. Experience with Project Management and delegation of responsibilities, with a proven track record of success.
Detail oriented, with strong analytical, organizational and problem-solving skills.
Customer focused with experience handling difficult or challenging customer calls in a professional manner.
A strong desire to learn new tasks and take on additional responsibilities, while managing current workload.
Understanding of basic business principles and processes.
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
Technical expertise regarding data models and data mining.
Strong knowledge of and experience with reporting packages and database querying.
Strong verbal and written communication skills.
Demonstrates a strong work ethic by managing time effectively and completing all tasks as assigned.
Maintains a commitment to quality, attention to detail, and follow through in the face of potential time constraints or deadlines.
$24k-35k yearly est. 21d ago
Reservationist
Brett/Robinson Openings
Bilingual customer service job in Gulf Shores, AL
Serves as a representative of Brett/Robinson, displaying courtesy, tact, consideration, and discretion in all interactions with other employees of Brett/Robinson, owners, guests, and other members of the community
Provides customer care to others
Receives contact from customers by telephone and offers them guest accommodations
Explains pricing and Brett/Robinson policies
Provides information to owners and guests regarding area points of interest and guest services via the telephone
Enters reservations for guests into First Resort computer program
Takes payment of deposit by credit card
Cancels reservations and refunds deposits
Performs daily audits of work
Observes and evaluates the outcomes of a problem situation to identify lessons learned
Attends departmental meetings
Performs other duties as assigned