Customer Service Associate
Bilingual customer service job in Cumming, GA
Starting hiring pay at: $15.00
As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.
We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us.
Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!
Qualities of awesome Canes Customer Service Associate:
Team player
Excellent communicator
Happy, Courteous and Enthusiastic
Hard working and attentive
Responsible and dependable
Authentic and genuine
Takes pride in doing a good job
Benefits available for hourly Crew:
Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection
OnePass Gym Membership Program
401(k) With Safe Harbor Employer Match (age 21 & older)
Access to financial advisors for budget and retirement planning
Crewmember Assistance Program
Education assistance
Pet Insurance
Perks & Rewards for hourly Crew:
Paid Time Off*
Closed for all major holidays**
Early closure for company events
Casual Work Attire
Flexible Scheduling
Perkspot Employee Discount Program
*Must satisfy hours requirement per year
**Locations may vary
ESSENTIAL FUNCTIONS OF THE POSITION:
The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lift and carry, push or pull heavy objects up to 50 pounds
Kneel, bend, twist or stoop
Ascend or descend stairs
Reach and grasp objects (including above head and below waistline)
Excellent verbal and written communication
Ability to show up to scheduled shifts on time
Cleaning tables, floors and other areas of the Restaurant
Taking orders from Customers and processing payments efficiently
Follow proper safety procedures when handling and/or preparing food
Ability to multitask
ADDITIONAL REQUIREMENTS:
Must be 16 years of age or older
Provide all Customers with quick and friendly service
Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
Work under pressure and at a fast pace
Align with Raising Cane's culture by balancing Working Hard and Having Fun
Take initiative
Comply with Company policies
Raising Cane's appreciates & values individuality. EOE
Customer Service Representative
Bilingual customer service job in Tucker, GA
BCforward is currently seeking a highly motivated Customer Service Representative in Remote.
Customer Service Representative
Anticipated Start Date: 8th-November-2025
Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.
Expected Duration: 3-month contract with possibility of extension
Job Type: [FULL TIME (>=40 HRS WEEKLY), [CONTRACT], [Hyrbid]
Pay Range: 18.00/hr - $20.17/hr
Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).
Job Description:
Essential Responsibilities:
• Answer incoming phone lines
• Follow the guidelines dictated in the quality program for each call.
• Ensure security procedures are met in every interactio.
• Utilize DE & all applicable systems to procure needed program details to answer the caller' questions in accordance with program guidelines.
• Ensure correct information is communicated in each interaction.
• Maintain call talk times while applying all file facts.
• Following details of required call scripts
Essential Responsibilities:
• Performs other functions as assigned.
• Processing files.
• Follow processing guidelines
Knowledge, Skills and Abilities:
• Ability to demonstrate customer service skills.
• Ability to use and decipher file details.
• Ability to us de-escalation techniques on calls.
• Ability to pay attention to detail while on calls or processing files.
• Ability to display manual dexterity in the use of a PC, phone, sorting, filing and other office equipment.
• Ability to demonstrate good keyboard skills.
• Ability to maintain patient confidentiality.
• Ability to work independently, under pressure and within, restricted timeframes.
• Ability to adapt and thrive in a changing environment.
• Ability to manage time effectively.
• Ability to demonstrate a strong knowledge of customer service principles and practices.
Work Conditions and Physical Demands:
• Primarily sedentary work in a general office environment.
• Ability to communicate and exchange information.
• Ability to comprehend and interpret documents and data.
• Requires manual dexterity to use computer, telephone and double monitors.
• May be required to work extended hours based on special business needs.
Benefits:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.
Customer Service Tech
Bilingual customer service job in Toccoa, GA
Patterson has built a trusted reputation for reliable pump installations worldwide - whether satisfying urban water or waste demands, harnessing and controlling ravaging floods, reclaiming arid deserts, taming rampaging and devastating fires, or protecting the planet's ecological balance, our pumps are trusted.
Around the globe, wherever liquid moves, in large volume or high pressure, you will find Patterson heavy-duty pumps and packaged systems. The world looks to Patterson to enhance safety and comfort in HVAC and fire suppression technology, exceeding pumping demands in water supply, irrigation, flood prevention, and wastewater treatment, make industrial solutions into liquid transfers, and fulfill heating or cooling needs to each of our clients.
POSITION SUMMARY
Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Be able to program accessory equipment, test control systems, and schedule site activities.
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statement(s)
Confer with customers by telephone or in person to provide information about products or services.
Check to ensure that appropriate changes were made to resolve customers' problems.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Perform required programming for any accessory item sold with systems.
Perform shop testing of the system to verify that all of the controls functioning as designed prior to the system shipping.
Communicate with the customer for any required startup service.
Communicate and work with the customer on any site requested design changes.
Perform cost, feasibility, and lead time analysis for potential orders.
Assist customers with identifying parts, provide quotes and outline repairs and maintenance of the customer's pump(s).
Work with field service technicians and assist as needed.
Manage and oversee all system projects out of house with customer and technician communication.
Work with shop service techs, machinists, and other personnel to assure proper parts, finish, and assembly are performed per specifications and drawings.
Comply with established safety policies and procedures. Wear required Personal Protective Equipment as directed. Use appropriate tools designed for their specific job tasks. Provide feedback related to hazard assessments and/or accident investigations.
Act in accordance with Patterson's Company policies (ex. Harassment, Equal Employment Opportunity, Ethics, Safety, etc.).
Regular attendance at work is an essential function of the job.
POSITION QUALIFICATIONS
Accountability - Ability to accept responsibility and account for his/her actions.
Communication, Written - Ability to communicate in writing clearly and concisely.
Customer Oriented - Ability to take care of the customers' needs while following company procedures.
Communication, Oral - Ability to communicate effectively with others using the spoken word.
Working Under Pressure - Ability to complete assigned tasks under stressful situations.
Sales Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea.
Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
Organized - Possessing the trait of being organized or following a systematic method of performing a task.
Detail Oriented - Ability to pay attention to the minute details of a project or task.
Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
Accuracy - Ability to perform work accurately and thoroughly.
SKILLS & ABILITIES
Education: Associate Degree (two-year college or technical school) Required, Field of Study: Business Administration
Experience: 1 plus years of experience in pump manufacturing experience.
Computer Skills: Microsoft Office, Syteline, and SharePoint
Certifications & Licenses:
Other Requirements: Must be able to travel.
PHYSICAL DEMANDS
Physical Activities and Requirements of this Position
Ability to stand, walk, manually manipulate, grasp, and speak for long periods of time.
May exert up to 25lbs. of force, lift 50 pounds or less occasionally.
WORK ENVIRONMENT
Office and shop environment.
If interested in working for one of the leading U.S. pump manufacturing companies-with a stellar reputation for partnering with customers and delivering outstanding products, application knowledge and service appeals to you, we encourage you to explore this opportunity.
Patterson Pump Company is an Equal Opportunity Employer.
Undercarriage Customer Support Rep
Bilingual customer service job in Bogart, GA
Who We Are:
From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.
What You Will Be Doing:
The Undercarriage Customer Support Representative is responsible for the measurement, report creation and data logging of the undercarriage of steel tracked heavy equipment. The Undercarriage Customer Support Representative will measure wear, inspect and use CTS to track undercarriage components for customer and Yancey Bros. Co. owned equipment.
Primary Responsibilities:
Contact customers to arrange for measurement
Visit customer site and follow all safety guidelines
Secure machine to complete undercarriage
Measure all components
Load measurements into CTS Pro
Inform customer of undercarriage status
Report findings to appropriate PSSR
Additional Responsibilities:
Write service reports once jobs are completed
Keep work area clean throughout process
Participate in required safety program, and work in a safe manner
Additional duties as assigned by manager
Who We Are Looking For:
To be successful in this position you should have a mechanical aptitude, be organized and safely work with caustic materials. You should have basic computer skills, be able to read and follow service material instructions and quotes, and write clear and concise work orders. The ability to multitask and problem solve are essential to this position as well.
Education/Experience:
High school or equivalent
Required Qualifications/Skills:
Must be 21-years-old or older.
Valid, active driver's license.
Ability to clear driver screenings and provide necessary information for a complete file, including but not limited to:
Background check and MVR with less than 10 points.
DOT Physical
Drug Screen
Prior experience in a shop setting (auto/truck/heavy equipment/rental)
Read and follow service material instructions or quotes
Basic computer skills (email, internet, basic data entry)
Work safely with caustic chemicals/materials
Occasional heavy lifting up to 100 lbs
Able to operate machinery and forklift
Preferred Qualifications/Skills:
Prior experience as heavy equipment technician
Values:
At Yancey Bros. Co, we are always looking to add people to our team who share our core values:
Safety: We value the lives and health of our team and customers above all else.
Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
Teamwork: We work as one across our organization for the benefit of our customers.
Excellence: We strive to be the best, continuously improving our customers' experience and the solutions we provide.
Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.
Ideal candidates will demonstrate the following values:
Acting in a safe manner
Exhibiting honesty and integrity
Acting in a fair and ethical manner
Team mentality
Delivering quality results
Embraces change / improvement
Exhibiting superior customer service skills
Exhibiting pride and ownership
Working with a sense of urgency
Exhibiting a winning attitude
What We Offer:
Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.
Competitive Pay Structure
Competitive Compensation
Individual Bonus Opportunities Available
401k Plan Strong Company Match
Employee Profit Sharing
Financial Wellness Coaching
Employee Wellness Program
Medical, Vision, Dental Insurance
Prescription Drug Coverage
Flexible Spending Accounts
Short & Long Term Disability
Group Life Insurance
Personal Time Off
Paid Holidays
Paid Sick Leave
Career Development
Tuition Reimbursement
Ongoing Training
Advancement Opportunities
Professional Services Embryologist
Bilingual customer service job in Lawrenceville, GA
Trans Ova Genetics is seeking a detail-oriented and motivated Professional Services Embryologist to join our team! This is an exciting opportunity for someone passionate about animal science and reproductive technology to gain hands-on experience in embryo production and transfer. In this role, you'll work closely with experienced professionals to support oocyte and embryo handling, grading, and thawing while ensuring accuracy and consistency in every step. If you're eager to grow your career in embryology and enjoy a mix of lab work, travel, and teamwork, we'd love to have you on our team!
Trans Ova Genetics provides in-depth training that provides a solid foundation prior to supporting client production. As a member of this team, day trips with occasional overnight stays would be required throughout Tennessee, Kentucky, Missouri, and more. This full-time opportunity is available immediately and offers benefits such as flexible scheduling, paid time off, 401K, insurance, and many other amazing perks!
This position will require you to live in or near Nashville, TN, and be open to travel.
Responsibilities
Pouring Over OPU filters.
Oocyte searching.
Data Entry.
Grading Embryos according to IETS standards.
Thawing frozen embryos.
Assisting with fresh and frozen transfers.
Pouring over flush filters.
Searching flushes.
Inventory Management.
Requirements
Education Requirements:
BS in Animal Science or a related field; or a Veterinary Technician degree.
Physical Requirements/Working Conditions:
Ability to sit for long periods of time behind a microscope.
Good hand-eye coordination.
Handling dexterity is required for manipulation of equipment and small objects.
Ability to lift up to 50 lbs.
Specific vision abilities required by this job include close, distance, and peripheral vision, color/pattern recognition, depth perception, and ability to adjust to focus.
Ability to work with liquid nitrogen.
Other skills/experience:
Less than 2 years of TOG or embryology experience.
Travel is required.
Strong attention to detail and organization.
Ability to work well in a team environment.
Ability to interact well with internal and external clients.
Strong communication skills.
Auto-ApplyCCSP Care Coordinator
Bilingual customer service job in Oakwood, GA
DEPARTMENT: Health Programs Department
ACCOUNTABILITY: Reports to CCSP Program Manager
STATUS: Exempt, Full-time- TBD schedule
Under direction, performs work of moderate difficulty by providing skilled casework services to selected caseloads or clients with special problems such as health disability or those at risk in nursing home placement; provides specialized casework services aimed at securing the clients overall wellbeing and maximum degree of functioning. Serves Large Geographic Areas, which may include one large county, and/or many small counties, which may involve extensive travel.
DUTIES AND RESPONSIBILITIES
Essential Functions
· Meets the standard of promptness for 10-day phone calls for new admissions and 30-day in-home visits
· Meets the standard of promptness for monthly calls
· In consultation with the client, client's family, and services providers, meets the standard of promptness for in-home, 90-day comprehensive, person-centered care plan
· Continuously reviews, monitors, and updates the comprehensive, person-centered care plan
· Participates in case conferences with the LPN/RN to discuss the care plan, as needed
· Brokers services and implements the comprehensive, person-centered care plan, ongoingly
· Arranges for non-CCSP community -based services, as needed
· Communicates and coordinates with all agencies providing services to the clients
· Maintains knowledge of state regulations of each direct service provider
· Reviews requested costs of care to assure that costs remain within the limits established by the Department of Community Health
· Oversees service delivery to verify that clients receive appropriate and effective care aligned with their individual needs.
· Documents timely
· When necessary, reports suspected abuse to LTCO, APS, OIG, and ORS
· Communicates with DFACS regarding MAO/PMAO eligibility
· Assist clients with appeals and attends hearings. As requested, provides data and client records required by hearing officer
· Attends network meetings, trainings and other meetings coordinated by the AAA/ADRC, Health programs Director, or DCH
· Adheres to all HIPAA guidelines at all times to ensure Privacy of client records
· Other duties as assigned
Requirements
EDUCATION, EXPERIENCE AND SKILL REQUIREMENTS
Education:
· Bachelor's degree in social work, Psychology, Sociology or related field or Registered Professional Nurse currently licensed to practice in the state of Georgia
Knowledge and Experience:
· Two (2) years of experience in human services or health related field
Skills:
Ability to effectively coordinates and communicate with clients, services providers, general public, and other staff members
Skills in establishing and sustaining interpersonal relationships
Knowledge in human behavior, gerontology
Skills in team building and group dynamics
Knowledge and skill in social and health service intervention techniques and methodology
Proficient in Windows 95/98, MS Word and ability to learn AIMS and CHAT
Licensure and Certification
· Valid State Driver's License
PHYSICAL AND MENTAL DEMANDS
The physical and mental demands described are representative of those that must be met by an employee to successfully preform the essential functions of this job.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job, on a case-by-case basis.
· Regularly required to use hands to write, use computer, operate a motor vehicle, use hand-held device and telephone, and manipulate documents.
· Regularly required to read documents and write neatly, legibly, and transcribe accurate information and numbers/values.
· Continually engages in activities that require talking and hearing
· Frequent: Standing, sitting, walking, bending, repetitive use of hands, simple grasping and fine hand manipulation, pushing, and pulling. Occasionally required to lift or reach above shoulder level, climb, twist, squat, kneel, crouch or crawl.
· Must be able to lift up to 11 pounds, and occasionally up to 25 pounds.
· Ability to respond appropriately to emergency situations.
· Ability to read and interpret a variety of instructions in written, oral, diagram, or schedule form.
· Ability to apply common sense understanding to carry out detailed written or oral instructions.
· Ability to deal with problems.
· Some local and regional travel required
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job, on a case-by-case basis.
· This job operates in an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
· Temperature ranges from normal indoor climate-controlled environment in buildings or vehicles, various outdoor conditions and temperature extremes encountered during off-site travel, and unpredictable indoor environmental conditions encountered during off-site travel, and unpredictable indoor environmental conditions encountered at off-site locations.
· Noise level is generally quiet to moderate.
The Legacy Link, Inc. is an Affirmative Action/Equal Opportunity Employer.
Salary Description $43,310.61
PT Automotive Customer Service Advisor - 2111
Bilingual customer service job in Bogart, GA
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Customer Service Agent
Bilingual customer service job in Buckhead, GA
Job Description
The Opportunity:
We're delighted you've chosen LCR to assist you in finding your ideal professional match. We'll assist you in reaching, stretching, and realizing your full potential. Increase your chances of success by creating your own personalized professional path. Earn More with Market-Leading Compensation. And work in an environment that treats you like family and gives back to the community. A universe of possibilities awaits you. Let's get this party started!
LCR is looking for a Customer Service Representative who will be making and receiving calls to and from both current and prospective customers.
Apply today if you:
Listen, understand, and take quick action. Like all of us, customers just want someone to listen and help get their problems solved. You'll do both.
Assist customers in selecting the products and services that best suit their technology and communications goals and help to set up the account.
Process upgrades, downgrades, new product purchases and facilitates delivery and installation efficiently and effectively.
Maintain excellent time management, professional customer service at all times, and be able to balance multiple projects and responsibilities.
Have the opportunity to engage in continuous professional development training sessions and participate in dynamic team-based company culture.
Requirements
1-2 years in a customer-based role
Excellent interpersonal skills, tact, and a track record of success with customer-facing roles
Ability to handle pressure, prioritize, and multi-task during the course of a business day
Tech-savvy, or the ability to pick up concepts quickly
Enthusiasm and aptitude for learning new skills
About Lehman Consulting & Recruiting
LCR is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Owners Rep - Data Center Scheduler
Bilingual customer service job in Buckhead, GA
Job Description
Senior Scheduler - Mission Critical / Data Center - Buckhead, GA This opportunity is with a leading provider of mission-critical data center solutions acting as an Owner's Representative for Design/Build Oversight of DC Colocation and Hyperscale projects. This firm delivers custom-fit life cycle services that support the operational needs of enterprise, colocation, and hyperscale data center clients nationwide. This career-growth-minded opportunity offers exciting projects incorporating cutting-edge technology and innovation, competitive salaries, and top-tier benefits.
We are seeking a Senior Scheduler to support scheduling and planning efforts for mission-critical data center construction projects. The ideal candidate will have deep expertise in project scheduling, cross-functional coordination, and the ability to manage complex, phased construction timelines. This individual will lead scheduling strategy, mentor a team of consultants, and play a key role in integrating design, procurement, and commissioning schedules into an actionable execution plan. Strong communication, technical proficiency, and a strategic mindset are key to success in this role.
Responsibilities:
Create detailed project schedules during planning and design phases, including milestones, permitting, long-lead procurement, and phased delivery timelines
Develop and maintain baseline schedules that align with project delivery strategy, including fast-track and parallel commissioning models
Perform risk assessments and “what-if” scenario analysis to identify schedule threats and define mitigation strategies
Lead and mentor a team of remote consultants, supporting their development and optimizing workload
Collaborate with design, procurement, and cost teams to ensure accurate timeline integration and resource alignment
Maintain live project schedules throughout execution, tracking progress, changes, and critical path activities
Manage commissioning timelines across multiple systems including mechanical, electrical, and IT system turnovers
Leverage scheduling tools such as MS Project and Procore to drive real-time project visibility and performance
Conduct critical path analysis, schedule reviews, and coordination meetings with project teams and stakeholders
Facilitate client meetings, Quarterly Business Reviews, and alignment sessions to communicate scheduling progress and adjust project priorities
Qualifications:
5-10+ years of experience in data center construction scheduling or project management
Advanced proficiency in scheduling software - MS Project required; P6 experience a plus
Experience with phased delivery models and early equipment procurement in mission-critical environments
Strong understanding of how scheduling interfaces with cost, procurement, risk, and change management
Experience developing integrated schedules across multiple trades and cross-functional stakeholders
Ability to lead schedule review meetings, recovery planning workshops, and commissioning coordination
Hands-on field construction experience and understanding of jobsite dynamics
Excellent communication, documentation, and presentation skills
Ability to work independently and manage multiple priorities in a fast-paced environment
Previous experience in the data center / mission-critical industry is required
Previous experience in the Military / Military veterans in all branches that have experience with Electrical / Mechanical is a huge plus (Navy Nukes - EMN, ETN, MMNs, Seabees; Army - Power Generation, Corps of Engineers; Air Force - Power Production; Generator Techs; Maritime, Coast Guard, Army National Guard, etc.)
Submittal Instructions:
Please apply directly by clicking the link below, alternatively you can forward your resume directly to: **************************************
After applying, if you have further questions, you may call ************ and ask for Iggy. You can also submit via our career portal and take a look at other Critical Facility openings we are working on at, ***************************
If this job is not for you, feel free to forward this along. WE PAY FOR REFERRALS!!
Company offers competitive salaries and benefits package including medical insurance, a 401(k) plan
EOE/AA Employer M/F/D/V
Pkaza LLC is a third-party employment firm. All fees assessed by Pkaza LLC will be paid by our employer that we represent and not by the candidate
Easy ApplyCall Center Specialist - Covington and Athens, Georgia
Bilingual customer service job in Athens, GA
Employer Department Pinnacle Bank Operations Job title Exemption status Customer Service Call Center Specialist Non-Exempt Supervised by Call Center Manager The Customer Service Call Center Operator is the initial voice contact that every customer and prospect have with the bank. The Customer Service Call Center Operator is responsible for a quick and customer friendly response in a manner that is consistent with the customer service focus of Pinnacle Bank.
The employee will support the bank's strategic goals, vision, mission, core values, service standards and service philosophy in actions, words, and deeds.
Skills, Knowledge, Talents
Education
High School graduate.
Prior Experience
Some banking or call center experience desired.
Required Skills, Knowledge, and Talents
Core Value:
~ Operate with an Innovative Edge
~ Show Leadership
Must have a basic knowledge of the bank's products and services.
Must have a willingness to serve.
Must be able to function efficiently in a network environment and have a working knowledge of Microsoft Office and SharePoint.
Must be able to function efficiently on a general business level of math, possess general accounting knowledge (i.e. debits, credits, and an understanding of the bank's account reconciliations).
Project a professional image by adhering to guidelines in the employee handbook.
Must be able to collect, research, and analyze information skillfully.
Must be a self-starter, a creative thinker, flexible, eager, nurturing, open to change and exhibit good judgment.
Must be a leader by example, attentive to detail, work well with others and responsive to supervisory guidance.
Must have a working knowledge of compliance guidelines for the bank and the industry.
Strong customer service attitude.
Good speaking voice.
Must be able to use headset for hearing and speaking.
Must have knowledge of the bank's products and services.
Pinnacle Bank is an Equal Opportunity Employer and a Drug Free Workplace. As a condition of employment, a completed Application of Employment and satisfactory results from a background check and drug screening must be received. Pinnacle supports a diverse work force and welcomes all qualified applicants. It is the policy of Pinnacle Bank to consider applicants without regard to race, color, religion, creed, national origin, gender, disability, marital or veteran status, age or any other legally protected status.
Customer Support Representative
Bilingual customer service job in Suwanee, GA
Job DescriptionIRCA is a prominent international provider of semi-finished ingredients for the bakery, pastry, and gelato markets. They cater to independent producers as well as large food manufacturers, including consumer packaged goods (CPG) companies. The company's core product offerings consist of chocolate, chocolate decorations, creams, pastry mixes, gelato ingredients, and various other bakery and pastry ingredients.
Headquartered in Italy, IRCA was acquired by Advent International, a global private equity firm, in July 2022. The company has demonstrated a strong history of growth over the past decade. As part of its growth strategy, IRCA made two bolt-on acquisitions in 2022. They acquired Cesarin, a provider of candied fruits, and Anastasi, a supplier of pistachio ingredients. These acquisitions expanded IRCA's product portfolio and market reach.
More recently, IRCA acquired the leading manufacturer of sweet and cereal products in Europe and the US. The target company focuses on high-value specialty ingredients for the Food Manufacturers segment. Their product range includes sweet particulates, chocolate confections, baked inclusions, variegates, and fruit purées. This deal, successfully completed in March of 2023, is a transformative move for IRCA, establishing them as a global leader in the semi-finished ingredients industry.With this acquisition, IRCA has a combined revenue of €1 billion in 2023 and a presence in 22 manufacturing facilities across Europe, the US, and Vietnam. This expanded manufacturing footprint and diversified product portfolio positions IRCA as a key player in the market, serving a wide range of customers in the bakery, pastry, and gelato sectors, as well as food manufacturers.
This is a onsite role and you can work in our offices located in Suwanee, GA. onsite daily, general hours are 8AM to 5PMWe are seeking an experienced and resourceful representative to oversee the day-to-day relations with our clients. The Customer Support Representative will be responsible for collecting information on how to best serve clients. They will work with many different departments within the organization to coordinate information from beginning to end in regard to what is requested from the and setup new customers and vendors. Documenting the initial to end process and coordinate with various departments is a focal point and will require someone who is detailed focused and organized for the position. Responsibilities
Manage new customer onboarding process, with supplying requested documentation from the customers requests
Working with all departments to obtain what is being requested to be completed by the customer. Being the point person with Legal on all NDAs, any supplier agreements or any document that requires the company's signature across all divisions.
Coordinate legal documents with the legal department, communicate the discrepancies in any agreement to the Sales Rep and follow the process until the end of the complete signed document between both parties.
Work as a Liaise with the in-house teams, Customer Support, Sales Rep, QA, Regulatory, Legal, CCO across all divisions. POC for all customers, set up from both sides Customer and Company.
Organize internal staff and setting schedules for deliverables
Organize multiple projects and services across all divisions including item set up
Collect and analyze a variety of data to ensure that it meets the intended requirements.
Ability to effectively communicate and work with multiple departments
Able to handle multiple tasks or projects at one time meeting assigned deadlines. Document in a detailed tracker to understand and help others relate to customer projects
Escalate complaints to relevant departments across all divisions.
Qualifications
3-5+ years related experience or equivalent combination of education/experience and training.
Outstanding organizational skills
Excellent verbal and written communication skills
Basic knowledge of food quality assurance principles
Proficient with computer application and programs associated with the position
Strong attention to detail and follow-up skills
Ability to function and maintain focus in a high demand environment
Ability to prioritize and multi-task according to workflow/demands
Apply critical thinking skills (analyze/evaluate/consider solutions/act)
Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite.
Analytical mindset with attention to detail.
Ability to multitask and adapt to a fast-paced environment.
Team-oriented, proactive, and customer-focused.
Irca Group offers career growth opportunities as well as competitive compensation and benefits:Medical, Dental, & Vision, 401(k) matching, Paid Vacation, and Holidays, Employee Education Tuition Reimbursement Program
Customer Service Representative
Bilingual customer service job in Gainesville, GA
About us:
At AmeriVet, we believe that thriving teams build thriving communities. When you join us, you're stepping into a career with a mission and purpose - and not just a job. Whether you're in a hospital or part of our Support Center, your work helps deliver essential high-quality care for the pets and families who count on us.
As a veterinary professional at AmeriVet, you can expect the freedom to do your best work with the tools and resources to support your career growth. Plus, you'll have a full network of support-from local team leaders, veterinary experts, and a dedicated Support Center that's here to help.
Your voice matters here. Your work has a purpose, and we're here to help you grow in a way that feels meaningful for you, your team, and the pets and clients in the community around you.
Job Summary:
As our clients' first and last point of contact, the Client Service Representative (CSR) is vital in consistently delivering an exceptional client experience. To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient information, and ensures seamless communication between clients and our medical team. Through our tech systems, you'll help streamline processes, enhance client access to care, and create a welcoming environment for pets and their owners.
Key Responsibilities:
Client Communication & Scheduling:
· Answer calls and emails promptly with professional, friendly service
· Schedule appointments based on client needs and veterinarian availability, including forward booking
· Use technology to send appointment reminders, confirmations, and follow-up messages to keep clients informed and their pets' care on track
· Make outbound calls to re-engage lapsed clients and encourage them to schedule appointments
Client Relations & Service:
· Greet clients warmly and ensure a positive experience throughout their visit
· Use active listening to gather important medical information and triage inquiries, directing more complex questions to the medical team
· Demonstrate empathy in all interactions, especially when dealing with upset or emotional clients, while maintaining a calm and professional demeanor
· Promote current promotions and campaigns, keeping clients informed about special offers, services, and initiatives
Managing Patient Information & Technology:
· Update client and patient records in our practice management system with accuracy and efficiency
· Process billing transactions, including credit card payments, digital payments, financing options, and insurance claims
· Maintain organized records of client communications and appointments to streamline operations
Support the Medical Team & Practice Operations
· Provide clients with accurate post-visit instructions, including medication schedules and follow-up care
· Help maintain a clean, organized reception area and assist with daily practice operations as needed
· Inform clients about the services offered, preventive care options, and how they can conveniently book appointments online or shop for pet products through our online store
Qualifications:
· High school diploma or equivalent work experience required
· Excellent communication skills and a strong desire to provide compassionate, client-focused service
· Prior customer service experience, preferably in a veterinary or healthcare setting
· Basic proficiency with technology, including scheduling software and online communication platforms
· Strong organizational skills and the ability to handle multiple tasks efficiently, even during busy periods.
Working Conditions:
· Full-time position with the possibility of evening and/or weekend hours based on the client and patient needs of the practice.
· Must be able to work in a fast-paced, dynamic environment.
· Occasional lifting up to 40 pounds independently and physical tasks may be required
At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Here's what you can expect when you join our team:
Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
Generous paid time off and holidays, because your personal time matters.
A supportive, collaborative environment where everyone feels a sense of belonging.
Please note: Any Benefits listed above apply to full-time employees.
At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
Auto-ApplyCustomer Service Advisor - Cumming
Bilingual customer service job in Cumming, GA
Up to $16/hour
Full-Time | Entry-Level
Customer Service Advisors: This role is perfect for an entry level lube technician who excels in customer interaction and is ready to take the next step forward. The Customer Service Advisor is responsible for guiding vehicles into the bays; checking lights and wiper blades; checking and adjusting tire pressure, and entering vehicle information into the POS system.
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What You'll Do:
Greet customers in a friendly, professional manner
Perform service reviews and clearly explain recommended maintenance
Accurately enter service information and process transactions using the POS system
Conduct vehicle inspections, including fluids, filters, wiper blades, tires, belts, and hoses
Assist in performing oil changes and other routine preventive maintenance
Recommend additional services based on inspection findings and vehicle needs
Support opening and closing duties as assigned
Maintain a clean, safe, and organized service area
Adhere to all safety procedures, company policies, and industry standards
Assist in training and mentoring team members as needed
Requirements:
Strong communication and interpersonal skills
Friendly, high-energy, and team-oriented
Weekend availability required
Sales experience or aptitude preferred
Valid driver's license and reliable transportation
Emissions certification and/or general auto repair experience is a plus
Must be able to lift up to 50lbs and work in varying temperatures and noise levels
What We Offer
Guaranteed Weekly Base Pay
Medical, Dental, and Vision Insurance Options
401(k) Retirement Plan with Company Match
Paid Vacation and Holidays
Uniforms Provided
Paid On-the-Job Training
Team Environment with Long-Term Career Growth Potential
Customer Service Advisor - Cumming
Bilingual customer service job in Cumming, GA
Job DescriptionSalary:
Up to $16/hour
Full-Time | Entry-Level
Customer Service Advisors: This role is perfect for an entry level lube technician who excels in customer interaction and is ready to take the next step forward. The Customer Service Advisor is responsible for guiding vehicles into the bays; checking lights and wiper blades; checking and adjusting tire pressure, and entering vehicle information into the POS system.
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What Youll Do:
Greet customers in a friendly, professional manner
Perform service reviews and clearly explain recommended maintenance
Accurately enter service information and process transactions using the POS system
Conduct vehicle inspections, including fluids, filters, wiper blades, tires, belts, and hoses
Assist in performing oil changes and other routine preventive maintenance
Recommend additional services based on inspection findings and vehicle needs
Support opening and closing duties as assigned
Maintain a clean, safe, and organized service area
Adhere to all safety procedures, company policies, and industry standards
Assist in training and mentoring team members as needed
Requirements:
Strong communication and interpersonal skills
Friendly, high-energy, and team-oriented
Weekend availability required
Sales experience or aptitude preferred
Valid drivers license and reliable transportation
Emissions certification and/or general auto repair experience is a plus
Must be able to lift up to 50lbs and work in varying temperatures and noise levels
What We Offer
Guaranteed Weekly Base Pay
Medical, Dental, and Vision Insurance Options
401(k) Retirement Plan with Company Match
Paid Vacation and Holidays
Uniforms Provided
Paid On-the-Job Training
Team Environment with Long-Term Career Growth Potential
Call Center Representative
Bilingual customer service job in Cumming, GA
Cumming Dental Associates is looking for an entry-level Call Center candidate to join our dedicated team in Cumming, GA! We take pride in providing exceptional dental care in a warm, stress-free environment, ensuring optimal comfort and positive patient experiences. The best individual for this role has strong communication skills and a team-oriented mindset. If this is the place for you, submit your application today!
Compensation: $15-17 per hour, based on experience
Schedule
Full-time
Monday - Friday
Perks & Benefits
Medical, dental, vision, and life insurance
PTO and paid holidays
401(k) options
Responsibilities
Answer incoming calls on a multi-line phone system in a professional and courteous manner
Collect and verify patient information during phone interactions
Direct calls and messages to appropriate team members or departments
Maintain a positive and friendly attitude with patients and staff
Support front office and clinical teams as needed
Demonstrate a willingness to learn and grow within the role
Qualifications
Prior call center experience is a plus, but not required
Bilingual in Spanish is preferred
Knowledge of Dentrix software
INDHRFO02
Auto-ApplyAuto Customer Service Reps
Bilingual customer service job in Loganville, GA
3965 Atlanta Highway, Loganville, GA 30052
Automotive Parts Advisor / Counterperson Full-Time PositionExcellent Pay Plan with BonusesKnowledge of Automotive Parts and Components Required Closed Sundays!
Are you a detail-oriented problem solver with a passion for automotive parts? Colonial Buick GMC is looking for a Parts Advisor / Counterperson to support our service team while delivering top-tier customer service at the counter. If you thrive in a fast-paced, team-driven environment and enjoy helping customers find exactly what they need, wed love to meet you.
Colonial Buick GMC proudly serves Loganville and surrounding counties with a commitment to customer satisfaction and quality service. Our state-of-the-art facility and experienced staff make us a trusted destination for both vehicle sales and service.
Why Colonial Buick GMC?
Excellent pay plan with bonuses
Health insurance plan
Paid vacation after 1 year
Training and continued education
Sundays off to recharge
A supportive team culture rooted in integrity and excellence
What Youll Do:
Assist customers in selecting and purchasing parts.
Place and track special orders for parts.
Read appropriate manuals to ascertain type and specification of part.
Provide pricing and product information to customers.
Dispense parts to the service department.
Order out-of-stock parts requested by customers.
Assist in taking inventory.
Meet departmental production and profitability goals.
Maintain CSI at or above dealership standards.
Answer telephone promptly and consistent with dealership guidelines.
Maintain an organized, clean and safe work area
Participate in required training
Record all hours worked accurately in company timekeeping system
Follow safeguards rules and regulations.
Demonstrate the companys core values
Comply with company policies and procedures
Observe all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Perform other duties as assigned
What You Bring:
Intermediate skills in Microsoft Office products.
Knowledge and understanding of the Parts portion of the Dealership Management System and other computer applications to support operations.
Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
While performing the duties of this job, the employee is frequently required to stand, walk, climb stairs and sit. Will be required to lift up to 40 pounds.
Duties are primarily performed at the parts counter and in the parts department. Work includes retrieving parts for customer purchase and moving throughout the parts and service department.
Ability to read and comprehend instructions.
Ability to effectively present information in one-on-one to customers and employees.
Ability to add, subtract, multiply and divide.
The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and some holidays.
Requirements Parts Advisor:
Working knowledge of automotive parts and components
Valid drivers license
Clean driver record
High school diploma or equivalent
Please upload your resume. Completing the online assessment will grant you priority consideration!
Must be authorized to work in the U.S. without sponsorship and be a current resident.
Must pass pre-employment testing to include background checks, MVR, and drug screening.
We are an Equal Opportunity Employer
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All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
RequiredPreferredJob Industries
Customer Service
Bilingual Call Center Representative
Bilingual customer service job in Duluth, GA
Atlanta Toyota, a Penske Automotive Group dealership, is looking for motivated individuals to join our Service Call Center and help deliver extraordinary customer experiences.
JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals with that same passion to join our team.
Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a Call Center Representative, also known as (BDC) Appointment Coordinator, you will promptly, professionally, and courteously assist our customers in a call center environment communicating with customers via text, e-mail, or social media as assigned.
WHAT WE HAVE TO OFFER
Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
Proudly named to Glassdoor's Best Places to Work.
Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
Values-driven culture built on integrity, professionalism, excellence, and teamwork.
WHAT WE ARE LOOKING FOR
Fluency in Spanish and English is required.
Genuine interest in providing an exceptional customer experience.
Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
Excellent communication, interpersonal, and organizational skills.
Strong work ethic with the ability to work in a fast-paced, results-driven environment.
Prompt responses to internet inquiries with courtesy, accuracy, and professionalism.
WHAT YOU CAN BRING TO THE TABLE
Commitment: Ensure our customers have a world-class experience at every step along their ownership journey.
Excellence: Provide an unparalleled level of expertise to support customer's overall experience.
Technical Expertise: Understand and use MS Office Suite, CRM, and lead management tools to accurately manage inquiries, update customer files, track customer interest, and compile necessary reports and forms on a timely basis.
APPLY WITH US!
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
Outbound Call Center Representative - Insurance
Bilingual customer service job in Conyers, GA
Alacrity Solutions
Outbound Call Center Representative - Insurance
Alacrity Solutions is a full end-to-end provider delivering streamlined insurance claims, repair, and recovery solutions. As one of the largest independent providers of insurance claims services in North America, we provide property, auto, heavy equipment, and casualty claims management services. Our staffing capabilities, temporary housing services, managed repair network, and subrogation services support a fully integrated solution for all your needs from first notice of loss through completion of repairs. By assembling the best service providers through strategic acquisitions and relying on the right talent, Alacrity Solutions provides consistent, professional, and scalable services throughout the entire claim handling and resolution process. To learn more, visit **************************
The role of Outbound Call Center Representative is primarily responsible for making outbound calls in a secure room environment to report auto accidents.
Primary Duties include but are not limited to: (Reasonable accommodation may be made to enable qualified individuals to perform essential functions.)
Report claims in a secure call center environment by making outbound calls continuously throughout scheduled shift.
Ask all required questions, obtain claim information from the adverse carrier, and provide the claim information for the insured.
Completes call template to reflect successful or unsuccessful reporting of each claim, which is then submitted to the claim file.
Provides thorough claim documentation for each claim.
Create invoice for files worked.
Skills & Requirements:
Report First Notice of Loss Claims
Manage Outbound Calls in a Timely Manner
Meet Team/Personal Qualitative and Quantitative Targets
Previous experience in a customer support role.
Strong phone and verbal communication skills along with active listening.
Ability to multitask, set priorities, and manage time effectively.
Knowledge of Microsoft Office i.e., Word, Outlook, Excel.
Ability to type a minimum of 40 words per minute.
High school degree.
Supervisory Responsibilities:
N/A
Physical & Mental Demands:
The physical demands described here are representative and must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand, walk and use hands to handle or feel.
Ability to read, analyze, and interpret reports, and legal documents, respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Starting salary range:
$12.00 per hour
Job Specifics:
In Office (Conyers, GA)
Full-Time (M-F, 8:30 am-5:00 pm)
Travel Required:
None
Why Choose Alacrity?:
Benefits Package including Medical, Dental, Vision, Short- and Long-Term Disability, Life Insurance, and an Employee Assistance Program
HSA Bank with selection of High Deductible Health Plan
401K plan options
Paid Time Off Accruals
Paid Holidays
Affirmative Action/EEO Statement
Alacrity is an equal opportunity employer and is committed to providing employees with a work environment free of discrimination and harassment. All decisions pertaining to an employee's employment are made without regard to race, color, religion, sex (including sexual orientation, pregnancy, childbirth), gender, gender identity or expression, age, national origin, ancestry, physical or mental disability, medical condition, reproductive health decisions, veteran's status, genetic information, creed, marital status, disability, citizenship status, or any other characteristic protected by applicable law.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training. Alacrity Solutions makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, please refer to our EEO policy.
How Long We Retain Personal Information:
We will keep your personal information for as long as necessary to fulfill legitimate business purposes and in accordance with applicable laws.
Auto-ApplyScheduling Center Representative
Bilingual customer service job in Lawrenceville, GA
Requirements
Scheduling Center Representative Requirements:
High School Diploma or equivalent, college degree preferred.
Exceptional customer service, compassion, and active listening.
Extremely professional & polite phone voice.
Excellent verbal and written communication skills, as well as strong typing skills.
Ability to probe callers and diffuse tense situations.
Strong time management and decision making skills.
Adaptability and accountability.
Bilingual with experience in eye care preferred but not required.
Salary Description $16-17/hr
Automotive Customer Service Advisor - 2121
Bilingual customer service job in Stone Mountain, GA
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Bilingual preferred
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.