Bilingual customer service jobs in Athens, GA - 699 jobs

Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based on experience. Our administrative representatives enjoy benefits including: generous time off, 11 paid holidays, 401(k) with company match, Roth IRA, medical, dental and vision insurance, high deductible HSA, telemedicine, disability, cancer, and accident insurance. health & wellness suite company-paid + additional, optional, life insurance. ABOUT OUR FAMILY OF BRANDS We have been a family-owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth-largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life. As Arrow grows and continues to exceed industry expectations, we are always looking for new talent to bring on board. We know our team has a lot of options and we are humbled that they choose to work with us. That's why we offer competitive compensation, a robust benefits package, and a family-oriented company culture. A DAY IN THE LIFE AS A Customer Service Representative As a customer service representative, you will serve as the first point of contact for any of our internal or external customers. With incoming phone calls, you will act as a detective to determine any problem and find a solution to every issue. Whether you assist in scheduling a service, taking a payment, or updating customer files, you put the minds of our customers at ease. Additionally, you will work diligently to connect with customers via outbound calls to ensure technicians are fully scheduled and accounts are paid. We work in a team atmosphere that strives to meet the service center's goals each month. Your computer skills, problem solving, and commitment to create an awesome experience in every interaction will ensure your success. Minimum Qualifications: Working knowledge of Microsoft Office Suite High school diploma or equivalent Present a professional appearance Able to work a 40-hour (minimum) workweek Willing to work minimal overtime as needed ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you! We are an Equal Opportunity Employer (The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications). Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military. Arrow Exterminators is a Drug-Free Workplace and performs Pre-employment Drug Screens and Background Checks on all employees.

The Customer Service Representative will engage in a variety of tasks to ensure smooth operations and exceptional customer experience. The role involves looking at payments and invoicing, handling communication with the lab, answering phones and emails, and facilitating the ordering of supplies. Responsibilities + Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. + Contact customers to respond to inquiries or notify them of claim investigation results and any planned adjustments. + Refer unresolved customer grievances to designated departments for further investigation. + Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. + Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Essential Skills + Customer service oriented with a focus on providing information in response to inquiries about products and services. + Strong verbal and written communication skills. + Attention to detail and customer service skills. + Interpersonal skills and the ability to work independently. + Ability to accurately document and record customer/client information. + Previous experience with computer applications, such as MS Outlook or data entry software. Additional Skills & Qualifications + High school diploma or GED preferred. + 0-2 years of customer service related experience required. + 1+ year of experience in customer service with active interactions/communications with customers. + Self-starter, multi-tasker, good communicator, highly organized, calm under pressure. + Knowledge of Microsoft Office/Excel/Word. + Proficiency in computer operations. Work Environment The position requires working onsite in Tucker for five days a week, Monday through Friday from 9:30 AM to 6:30 PM. Job Type & Location This is a Contract to Hire position based out of Tucker, GA. Pay and Benefits The pay range for this position is $16.00 - $17.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Tucker,GA. Application Deadline This position is anticipated to close on Jan 29, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

Benefits: 401(k) Bonus based on performance Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance ROLE DESCRIPTION: As a Customer Service Representative with BB Watkins State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Maintain accurate records of customer interactions. Identify and qualify leads for agents by gathering relevant client information. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Customer Service Representative . Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is pai Customer Service Representative, Customer Service, Representative, Retail, Service

Work for a leader in the custom packaging industry with an amazing culture and a collaborative team! Flexibility to work hybrid, 3 days in office and 2 days remote, after training. What will I do? As a Client Management Specialist, you will work closely with clients, suppliers, sales and internal teams to best meet client needs. This role assists with managing client product and business portfolios including creating client and supplier correspondence, processing orders, maintaining distribution spreadsheets, project tracking, research and managing budgets. The Client Management Specialist is the primary person responsible for following and managing an order from inception to payment. Communication, detail orientation, accountability, positivity, and time management are key to success. Ensure client portfolios and sales teams align to and emulate the company's policies, procedures, and behavioral expectations. Leading with quality and heart in every interaction. Communicate with sales agents, project managers, branch and corporate partners, clients, warehouse personnel and suppliers. Assist with initiating quotes in support of client product requests. Receive, process and place client orders including scheduling shipment of goods via land, air and or sea. Own and process Quality Management Standard documents - including ISO forms, Return Material Authorizations (RMA) and quality control action plans. Within the ERP system, capture of all supporting documentation for orders and portfolios included but not limited to freight invoices, inventory management documents and coordinate product receipt and release from location warehouse. Partner with Corporate Depts to ensure orders are processed for billing in a timely manner Requirements: Proficiency in Microsoft Word, Excel, Outlook and virtual communication and collaboration tools - such as Microsoft Teams, Webex and Zoom. ERP (Enterprise Resource Planning) system experience required. Experience in a corporate sales and service environment is preferred. This role offers the opportunity to work a hybrid working model following training. Submit your resume today!

R+L Carriers is seeking a Customer Service Representative to work at our Talmo, GA Service Center. The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement. Our CSR's use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives. This includes daily freight tracing with customers, assisting other terminals in freight related issues, and performing other related duties as assigned. You will be required to work in Ellenwood or Marietta temporarily until the opening of Talmo, which is projected to open in March 2026. Customer Service Representative, Starting at $18.50 hr You will be required to work in Ellenwood or Marietta temporarily until the opening of Talmo, which is projected to open in March 2026. Full-Time, Monday - Friday, Various Shifts Earn 1 week of vacation after 90 days of employment and enjoy an excellent benefits package that includes our very own employee resorts Click her to learn more about our employee resorts Company Culture R+L Carriers - Women in Trucking R+L Carriers is seeking a Customer Service Representative to work at our Talmo, GA Service Center. The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement. Our CSR's use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives. This includes daily freight tracing with customers, assisting other terminals in freight related issues, and performing other related duties as assigned. Requirements: * Strong communication/telephone skills * Able to work in a fast-paced environment * Strong critical thinking skills * Ability to deal with potentially stressful situations * General office and customer service experience * Basic knowledge or Windows, Outlook and other Microsoft products * Ability to type 30+ WPM Preferred: * 2+ years of experience as a clerk or similar role in a fast pace environment * Freight logistics experience Benefits: R+L Carriers offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan with company matching contributions, Paid Vacation & Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC. About Us: R+L Carriers is a family owned, privately held transportation company founded in 1965. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The Company prides itself in treating our employees and customers with respect and honesty. We believe each employee contributes directly to the Company's growth and success. There are many other transportation companies capable of picking up and delivering freight. However, we believed our customers select us because of the efforts of our employees. R+L Carriers Shared Services, LLC ("R+L Carriers") and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Carriers will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Schedule: Monday-Friday 8:30am-5pm; Wednesdays 9:30a-6p Pay: 14.00/hr, full benefits package offered This position will assist motorist face-to-face with program applications for exemptions, extensions, and waivers, as well as provide emission reprints at assigned Service Center. This position will also disseminate information about the program, answer general questions, and resolve issues surrounding the application requirements. On occasion, the incumbents in these positions may be scheduled to work at a Service Center different than their assigned Service Center(s) in order to meet the GA Clean Air Force contractual requirements. Duties and Responsibilities: * Open and close Service Center facility according to designated hours of operation and send appropriate notifications/reports set forth by Management per the Standard Operating Procedures. * Professionally respond to inquiries from motorists relating to program rules and requirements. This includes: * Determining if vehicle owners are eligible for extensions, exemptions or special case waivers. * Issuing waivers, extensions, exemptions and special case waivers per prescribed procedures. * Determining if vehicle receipts for repair expenditures are over the prescribed limit and whether they are qualifying repairs. * Inspecting vehicles to determine if prescribed auto repairs were performed. * Resolving issues and providing written reports to Management on issues. * Maintain cleanliness and professional work environment in and around the Service Center office and its facilities. * Review, retain all aspects of local Clean Air and Emission Program Rules and Regulations and adapt to Program changes as well as Clean Air Rules and Regulations changes. * Periodically assist with the company's continual improvement and customer satisfaction initiatives, including participation in the company's Quality Management System (QMS). * Other duties as needed to ensure the smooth operation of the program as assigned by the Customer Service Manager or the Service Center Manager. Knowledge and Skills: * Competency using Microsoft Office Suite (MS Word, Excel, and Outlook). * Ability to work a copier/scanner and upload/save documents. * Excellent verbal, written and interpersonal communication skills with the ability to interface effectively with motorist * Dependable, reliable, punctual and self-motivated. * Professional manner and ability to display a positive disposition at all times. * The ability to work in a fast paced team environment. * Ability to understand and administer the Clean Air Force and Emission Program Rules and Regulations. Education and Work Experience: * High School Diploma or equivalent; some college preferred. * One year of experience in a Customer Service environment required. * MUST pass an Emissions Inspector Certification Test (80%) after in-house training and any certification as determined by management. * Dependable, reliable, punctual and self-motivated. * Professional manner and ability to display a positive disposition at all times. * The ability to work in a fast paced team environment. * Ability to understand and administer the Clean Air Force and Emission Program Rules and Regulations.

Title: Customer Support Professional "CSP" Functions: Customer Service Professional answers customer questions and resolves issues over the telephone for Fortune 500 and mid-level companies. Restricted States: California, Connecticut, Massachusetts, Maryland, Oregon, Wisconsin and New York (Due to strict work from home regulations we don't do business in these States) Responsibilities: Must be available to take calls, be productive, and engage in positive interactions, effectively meet the needs of the Customer while reinforcing trust and taking into consideration the Customer's time and availability. Will create customer loyalty by serving as a brand spokesperson while demonstrating a variety of selling techniques resulting in sales of our products and services. Will identify our customers' needs by asking clarifying questions to effectively promote clients' products and services, and articulate the features and benefits in a competitive manner through successful negotiations. Take action to proactively learn new information, report Customers ' impacting concerns. Think outside the box on Customer resolutions and share best practices with others. Benefits: Monthly bonuses. Choose your own schedule. (15 Hours Minimum Per Week) Work part-time or full-time. Work remotely No cold calling. All inbound and outbound calls We fully train and support. Requirements: Experience with computers, keyboarding is required. Demonstrated excellent verbal and written communication skills along with basic practical math, reading and comprehension abilities. Ability to work a minimum of 15 hours a week Hardwired Internet & USB headset. Compensation: Hourly: $9.50 - $15.00 (Pay Is Based On Placement.) Alpharetta, Georgia 30009

Customer Experience Professionals handle customers questions and concerns using discretion and independent judgment regarding projects or other related issues. Additionally, they maintain customer electronic and physical files. Essential Position Requirements (include but are not limited to): SAFETY FIRST - Every employee of Cellofoam North America Inc. must demonstrate a strong commitment to following all safety standards, procedures, and practices to ensure a safe working environment for themselves and others. Address and respond to any customer questions or concerns regarding project status or other related issues. Maintain customer files both physically and electronically. Answers telephones promptly and courteously and receive and process authorized orders/changes/returns directly from the customer according to established company policies and procedures. Provide standard information regarding service options, charges, billing, and contract parameters. Work closely with production staff and external vendors to communicate customer information concerning guidelines and production schedules. Work with Sales team to process new part number and quote requests, complete forecasts and identify prospects, submitting quote letters to customers and communicating customer issues. Using discretion and judgment, receive and respond professionally and courteously to all customer inquiries regarding service level changes, order status, customer disputes, billing questions, cancelations, product knowledge requests, and prospect requests. Enter and prepare all paperwork for shipping department and Plant/Site Manager and general daily invoices for customers. Coordinate with production to ensure scheduling is maximized and all deliveries are on time. Manage and maintain assigned customer inventories including reviewing stocks and placing orders and shipments. Perform regular touch calls to customers to obtain information, develop customer trust, and generate possible new orders. Maintaining customer profiles, assigned files and computer records including pricing information, phone lists, purchase order requisitions and receipts, quote log for Technical Centers. Ensure customer concerns are understood and clearly explain resolution to the customer. Works closely and effectively with the credit department to resolve disputed credit items and investigate Maintain a positive work atmosphere with a culture of respect for others. Maintain a working knowledge and is in full compliance with corporate standards for business conduct and Federal anti-trust laws. Adhere to Cellofoam North America Inc company focus areas - Safety, Financial, Customer and People. Perform other incidental and related duties as requires and assigned. Work in conjunction with other departments to resolve issues. Maintain a positive work atmosphere with a culture of respect for others. Uses appropriate judgment in upward communication regarding plant or employee concerns. Maintain a working knowledge and is in full compliance with corporate standards for business conduct and Federal anti-trust laws. Adhere to Cellofoam North America Inc. company focus areas: Safety, Financial, Customer, and People. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Requirements Associates Degree in business or 2 years of experience in a business-to-business manufacturing environment. Knowledge and Skill Requirements CORE COMPETENCIES Initiative: Identifies problems and acts in light of this identification to address current or future problems. Proactively does things and does not simply think about future actions. Work Habits: Efficiently organizes and executes assignments. Demonstrates self-discipline and reliability. Flexibility / Adaptability: Adapts and works effectively in a variety of situations and with various individuals or groups. Seeks and appreciates opposing perspectives on issues. Adapts approach as the requirements of the situation change. Changes or easily accepts change in organization or job requirements. Works Safely: Strives for an accident-free workplace. Keeps safety at the “heart” of everything done. Treats safety as a personal responsibility and sees oneself as being responsible for the safety of others. Teamwork: Contributes meaningfully to work group efforts by offering new ideas for improvement. Demonstrates a cooperative manner in dealing with supervisors and other team members. Does his/her part toward group efforts. Mutual Respect and Support: Works cooperatively with others. Welcomes and takes advantage of opposing ideas and opinions. Is always respectful to others. Ethics, Values, and Integrity: Possesses Core Values & Beliefs, is trusted and is perceived as truthful and honest. KNOWLEDGE Clerical: Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology. English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Computers and Electronics: Knowledge of computer hardware and software, including applications. SKILLS Writing: Communicating effectively in writing as appropriate for the needs of the audience. Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Mathematics: Using mathematics to solve problems. Reading Comprehension: Understanding written sentences and paragraphs in work related documents. Speaking: Talking to others to convey information effectively. Time Management: Managing one's own time and the time of others. Service Orientation: Actively looking for ways to help people. Coordination: Adjusting actions in relation to others' actions. Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one. Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do. ABILITIES Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences. Near Vision: The ability to see details at close range (within a few feet of the observer). Oral Expression: The ability to communicate information and ideas in speaking so others will understand. Written Comprehension: The ability to read and understand information and ideas presented in writing. Written Expression: The ability to communicate information and ideas in writing so others will understand. Speech Clarity: The ability to speak clearly so others can understand you. Speech Recognition: The ability to identify and understand the speech of another person. Information Ordering: The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Category Flexibility: The ability to generate or use different sets of rules for combining or grouping things in different ways. Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning: The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Position Requirements and Qualifications Minimum of two years of job-related experience. Software Skills Required MS Excel Advanced level computer proficiency in Microsoft Excel is required. Specifically, knowledge and demonstrated experience in working with large quantities of data using multifaceted functions such as PivotTables, complex formulas, data linking and protection, configuration, tables, and charts, etc. Great Plains Internet MS Word MS Outlook Other Information Flexibility in working hours to include nights, weekends and holidays as required. This Position Description is intended as a summary of the job responsibilities for this specific position. Cellofoam North America Inc. (the Company) reserves the right to add, remove, and/or alter job responsibilities in whole or in part with or without notice. This Position Description is not a contract. Every employee's employment with the Company is voluntary and is subject to termination by the employee or the Company at will, with or without cause, and, with or without notice, at any time. Nothing in this Position Description or Company policies shall be interpreted to be in conflict or to eliminate or modify in any way the employment-at-will status of the Company's employees.

v Pest Control Service Professional Looking for a place to GROW? Anticimex GA Family of Brands has been providing integrated pest management services throughout Georgia and the Carolinas for over 45 years! Our commitment is to ensure the health and safety of our team members, customers, and the environment through industry leading, sustainable, integrated pest management solutions. We are passionate about service. We are experts in our industry. We build lifelong careers. We seek out service-minded individuals who want to be the best of the best and desire a career, not just a job. We pledge to assist your development by offering continued opportunities in a safety-first environment. We are dedicated to growth, and if you are too, let's take this journey together!! #oneteamonegoal #OTOG What You'll Get... We want to help our employees build a great career and a great future. At Anticimex Inc, you'll have access to these great benefits! Health and Well-being: Cigna medical, dental, and vision insurance options Prescription drug program Flexible Spending Accounts (FSA) for medical and childcare expenses Health Savings Plans (HSA) available with qualified plans Financial Security: Competitive hourly compensation 401(k) Savings Plans Life insurance and short-term disability 100% company paid (with options to buy up) Long-term disability, Accident, Critical Illness, and Hospital Indemnity insurance options Work/Life Balance: Full time, year-round employment Paid training A take home company vehicle for field positions with a gas card Paid time off A peer-to-peer employee recognition program Opportunities for advancement What You'll Do... As a Pest Control Technician, you'll spend your day helping other people in the community by solving their pest issues and building long-term relationships via honesty, empathy, and outstanding customer service. You'll spend your day traveling to appointments and meeting with customers to assess pest problems in and around their homes and workplaces and executing specialized treatment plans. You will look to solve existing pest problems and recommend corrective actions to prevent issues. Who You Are... What does it take to be a successful technician at Anticimex Inc? For starters, you'll be enthusiastic and dedicated with an eye for detail and a love of customer service. You'll also have... The ability to safely move about customer locations, ascend/descend stairs and ladders to service out of the way areas, and position yourself to conduct service under/around furniture, equipment, and tight spaces The ability to safely move items and equipment weighing up to 50 pounds The ability to work outdoors in all regular seasonal weather conditions Technical proficiency with computers, smart phones, etc. A valid driver's license with an acceptable driving record The ability to read, write, speak, and comprehend English Good oral and written communication Solid attention to detail Legal eligibility to work in the U.S. Availability to work a flexible schedule (Monday - Friday, with the occasional Saturday between the hours of 8:00 a.m. and 5:00 p.m.) High school degree or equivalent Who We Are... Anticimex is a global pest control organization with a mission of being the global leader in modern pest management. Our company culture embraces communication and teamwork, dependability, innovation, growth, technology, and integrity. Our Hiring Process... Knowing what to expect when job hunting is always a welcome relief. Our process for this position includes the following steps: Application submission Short phone interview Interview in person Offer call Criminal background check, MVR & drug screening Official start date confirmed Welcome! EOE/M/F/Vet/Disabled Anticimex Inc is a Drug-Free Workplace Job Type: Full-time Pay: From $17.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Vision insurance Schedule: 8 hour shift Monday to Friday Weekend availability License/Certification: Driver's License (Required) Work Location: In person If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.

Ready for your next career opportunity? Look no further, The Mouse is looking to hire you! Do you enjoy working outdoors, solving unique challenges, climbing ladders, and helping people? We do too! At Northwest Exterminating, we're dedicated to creating extraordinary experiences and growth opportunities for our team. If you're looking for a rewarding career with a supportive company, this could be the perfect match for you. Whether you're experienced or not, we offer comprehensive training to help you succeed! Ready to take the next step in your career? Apply in minutes from your mobile phone! Starting Hourly Range $17-$18 Responsibilities With Northwest, not only do you experience a fun work environment but also one that cares about your growth and goals. Come explore what extraordinary career is waiting for you with The Mouse! Benefits including a 401(k) with a company match. But it's more than that. It's serving our communities. It's having your teammates' backs. It's going above and beyond and making a difference. We step in and step up when people have problems they can't fix, and they need the pros. We crush their pest problems and lift their spirits. Back to you. Are you a hard worker who thrives in a fast-paced environment? Can you follow directions, adapt to change, and problem-solve with a positive attitude? If so, you're a great fit for this role. Why You'll Love Being a Route Support Professional at Northwest: * Outdoor, Independent Work: Say goodbye to being stuck at a desk! As a Wildlife Technician, you'll be on the move-working independently and directly interacting with customers in your community. You'll help protect homes, businesses, and families while growing your career with clear advancement opportunities. * Training & Support: We provide top-tier training to set you up for success. No prior experience? We've got you covered! You'll start with comprehensive training and quickly take the lead with your own customers. * Strong Team Community: Northwest Exterminating is about building lasting relationships-both with our teammates and the communities we serve. Our employees give back through our Good Deeds Team and more! Your Responsibilities: * Customer Relationships: Build strong connections with internal and external customers, creating "Customers for Life." * Support the Team: Assist service professionals with pest control, mosquito treatments, and termite inspections. You'll work on pre- and post-construction termite treatments and monitor termite bait systems. * Customer Problem-Solving: Anticipate and address customer needs, providing tailored solutions that ensure ongoing satisfaction. * Work Safely and Efficiently: Adhere to safety standards and regulations while operating company equipment and vehicles. Apply pest control products in compliance with label standards. * Collaborate for Excellence: Partner with internal teams like customer service, sales, and management to ensure exceptional customer experiences. What We Expect from You: * Adhere to the NORTHWEST WAY upholding the highest standards of professionalism and customer care. * As a Northwest teammate, you'll act as a brand ambassador-representing our values and image with every customer interaction. What We Offer: * Starting Hourly Range $17-$18, a company vehicle, and a company cell phone. * Comprehensive benefits package including medical, dental, vision, maternity, and life insurance. * 401(k) plan with company match, employee stock purchase plan. * Paid vacation, holidays, and sick leave. * Employee discounts. * Industry-leading, quality training program. Why Choose Northwest Exterminating? You've seen our iconic "Mouse" on billboards and trucks around town - now, you can be a part of the team! Competitive compensation, benefits, and top-tier training are just the beginning of your career with Northwest. With over 70 years of experience and continuous growth across the Southeast, we offer a stable work environment to advance your career. Recognized as one of Atlanta's Top Workplaces, Northwest's family-oriented culture ensures you feel welcome and supported. Come join us in creating extraordinary opportunities for yourself! Qualifications What You Need to Succeed: * High School Diploma or equivalent required * No prior experience necessary! * Must be at least 18 years of age * Valid driver's license required * Ability to work independently and manage route-based assignments Physical Demands / Working Environment: Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: * Lift and carry up to 50 lbs. * Comfortable working in confined spaces (crawl spaces, attics, rooftops, etc.) * Ability to work independently and manage route-based assignments * Ability to work in all weather conditions Northwest is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer What You Need to Succeed: * High School Diploma or equivalent required * No prior experience necessary! * Must be at least 18 years of age * Valid driver's license required * Ability to work independently and manage route-based assignments Physical Demands / Working Environment: Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: * Lift and carry up to 50 lbs. * Comfortable working in confined spaces (crawl spaces, attics, rooftops, etc.) * Ability to work independently and manage route-based assignments * Ability to work in all weather conditions Northwest is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer With Northwest, not only do you experience a fun work environment but also one that cares about your growth and goals. Come explore what extraordinary career is waiting for you with The Mouse! Benefits including a 401(k) with a company match. But it's more than that. It's serving our communities. It's having your teammates' backs. It's going above and beyond and making a difference. We step in and step up when people have problems they can't fix, and they need the pros. We crush their pest problems and lift their spirits. Back to you. Are you a hard worker who thrives in a fast-paced environment? Can you follow directions, adapt to change, and problem-solve with a positive attitude? If so, you're a great fit for this role. Why You'll Love Being a Route Support Professional at Northwest: * Outdoor, Independent Work: Say goodbye to being stuck at a desk! As a Wildlife Technician, you'll be on the move-working independently and directly interacting with customers in your community. You'll help protect homes, businesses, and families while growing your career with clear advancement opportunities. * Training & Support: We provide top-tier training to set you up for success. No prior experience? We've got you covered! You'll start with comprehensive training and quickly take the lead with your own customers. * Strong Team Community: Northwest Exterminating is about building lasting relationships-both with our teammates and the communities we serve. Our employees give back through our Good Deeds Team and more! Your Responsibilities: * Customer Relationships: Build strong connections with internal and external customers, creating "Customers for Life." * Support the Team: Assist service professionals with pest control, mosquito treatments, and termite inspections. You'll work on pre- and post-construction termite treatments and monitor termite bait systems. * Customer Problem-Solving: Anticipate and address customer needs, providing tailored solutions that ensure ongoing satisfaction. * Work Safely and Efficiently: Adhere to safety standards and regulations while operating company equipment and vehicles. Apply pest control products in compliance with label standards. * Collaborate for Excellence: Partner with internal teams like customer service, sales, and management to ensure exceptional customer experiences. What We Expect from You: * Adhere to the NORTHWEST WAY upholding the highest standards of professionalism and customer care. * As a Northwest teammate, you'll act as a brand ambassador-representing our values and image with every customer interaction. What We Offer: * Starting Hourly Range $17-$18, a company vehicle, and a company cell phone. * Comprehensive benefits package including medical, dental, vision, maternity, and life insurance. * 401(k) plan with company match, employee stock purchase plan. * Paid vacation, holidays, and sick leave. * Employee discounts. * Industry-leading, quality training program. Why Choose Northwest Exterminating? You've seen our iconic "Mouse" on billboards and trucks around town - now, you can be a part of the team! Competitive compensation, benefits, and top-tier training are just the beginning of your career with Northwest. With over 70 years of experience and continuous growth across the Southeast, we offer a stable work environment to advance your career. Recognized as one of Atlanta's Top Workplaces, Northwest's family-oriented culture ensures you feel welcome and supported. Come join us in creating extraordinary opportunities for yourself!

Up to $16/hour Full-Time | Entry-Level Customer Service Advisors: This role is perfect for an entry level lube technician who excels in customer interaction and is ready to take the next step forward. The Customer Service Advisor is responsible for guiding vehicles into the bays; checking lights and wiper blades; checking and adjusting tire pressure, and entering vehicle information into the POS system. . What You'll Do: Greet customers in a friendly, professional manner Perform service reviews and clearly explain recommended maintenance Accurately enter service information and process transactions using the POS system Conduct vehicle inspections, including fluids, filters, wiper blades, tires, belts, and hoses Assist in performing oil changes and other routine preventive maintenance Recommend additional services based on inspection findings and vehicle needs Support opening and closing duties as assigned Maintain a clean, safe, and organized service area Adhere to all safety procedures, company policies, and industry standards Assist in training and mentoring team members as needed Requirements: Strong communication and interpersonal skills Friendly, high-energy, and team-oriented Weekend availability required Sales experience or aptitude preferred Valid driver's license and reliable transportation Emissions certification and/or general auto repair experience is a plus Must be able to lift up to 50lbs and work in varying temperatures and noise levels What We Offer Guaranteed Weekly Base Pay Medical, Dental, and Vision Insurance Options 401(k) Retirement Plan with Company Match Paid Vacation and Holidays Uniforms Provided Paid On-the-Job Training Team Environment with Long-Term Career Growth Potential

Job DescriptionSalary: Up to $16/hour Full-Time | Entry-Level Customer Service Advisors: This role is perfect for an entry level lube technician who excels in customer interaction and is ready to take the next step forward. The Customer Service Advisor is responsible for guiding vehicles into the bays; checking lights and wiper blades; checking and adjusting tire pressure, and entering vehicle information into the POS system. . What Youll Do: Greet customers in a friendly, professional manner Perform service reviews and clearly explain recommended maintenance Accurately enter service information and process transactions using the POS system Conduct vehicle inspections, including fluids, filters, wiper blades, tires, belts, and hoses Assist in performing oil changes and other routine preventive maintenance Recommend additional services based on inspection findings and vehicle needs Support opening and closing duties as assigned Maintain a clean, safe, and organized service area Adhere to all safety procedures, company policies, and industry standards Assist in training and mentoring team members as needed Requirements: Strong communication and interpersonal skills Friendly, high-energy, and team-oriented Weekend availability required Sales experience or aptitude preferred Valid drivers license and reliable transportation Emissions certification and/or general auto repair experience is a plus Must be able to lift up to 50lbs and work in varying temperatures and noise levels What We Offer Guaranteed Weekly Base Pay Medical, Dental, and Vision Insurance Options 401(k) Retirement Plan with Company Match Paid Vacation and Holidays Uniforms Provided Paid On-the-Job Training Team Environment with Long-Term Career Growth Potential

The Client Performance Specialist focuses on campaign and performance management for our portfolio of digital advertising clients. The Client Performance Specialist works closely with our local market sales teams, specialist teams and our internal operations teams to understand how our advertising campaigns are performing holistically. In terms of campaign management, the individual in this role will be responsible for keeping an overarching view of our advertisers' media plans and goals and ensuring that our local stakeholders and clients are served with the best-in-class customer care. The individual must be able to collect, mine, and interpret campaign data, developing actionable insights in an executive level report that increases ROI for our advertisers. This individual must maintain comprehensive knowledge of all aspects of digital products including product offerings, protocols, and KPI management. They must have a strategic mindset, being able to review campaigns' performance outcomes and make strategic decisions on what levers need to be pulled to optimize client campaigns. The individual must be a team player, with the ability to collaborate with internal and external stakeholders while analyzing performance and developing strategies. Clear and concise communications will be key for the individual to succeed. Previous experience in digital campaign analytics and creating client-facing deliverables is critical. The Client Performance Specialist must have in-depth knowledge of digital analytic platforms, being confident in accessing and pulling data in systems such as Google Analytics, Google Ads, Facebook, and more. A basic knowledge of ad tags/trafficking and conversion management (Google Tag Manager) will only help this individual excel in the role. An analytically curious mind is key. Essential Duties and Responsibilities * Leverage comprehensive knowledge of all digital ad products and operation processes to effectively monitor and enhance campaigns to achieve advertiser goals and KPIs * Maintain internal documentation to ensure that campaigns are managed properly, with account details recorded for media plans, optimizations, and other client details * Offer a holistic campaign perspective, effectively communicating performance to our stakeholders in ongoing reporting recaps * Follow SLAs determined for campaign launch, revisions, and deliverables working with internal and external stakeholders * Provide leadership and facilitation for continuously improving the quality of service and campaign results for our local markets and clients * Responsible for trafficking, monitoring, and reporting on digital owned & operated campaigns * Quality assurance on work performed by our corporate team * Leverage storytelling skills to build exceptional customer reports Minimum Qualifications * 2-4 years of experience working in a digital advertising operations role, working with sales and marketers * 2-4 years of experience in campaign and performance management * Knowledge of digital marketing including SEM, SEO, social, content marketing, programmatic, video, display advertising, and website development * Working knowledge in ad platforms and reporting in systems such as: Google Analytics, Google Ads, general Google Marketing Platforms, Facebook, CM360/DV360/SA360, etc. Google Analytics and Google Ads certifications are required * Knowledge of ad tagging and the CM Trafficking, Reporting, & Attribution platforms and ability to formulate appropriate recommendations to improve client ROI is a plus * Analytical and possess the ability to evaluate data and interpret results for client-facing deliverables * Knowledge of attribution and omni-channel efforts is essential, understanding how all marketing channels work together to drive results * Excel skills needed for interpreting data for insights and superior PPT skills for visualizing the outcomes and opportunities * Proven skills in digital campaign management including processing, trafficking, and monitoring performance against established expectations * Excellent written and verbal communication skills are necessary for effectively managing performance * Problem-solving skills is required, with the ability to proactively identify potential issues, troubleshoot and quickly resolve them * Demonstrated customer service skills with ability to build strong working relationships and consistently meet or exceed customer expectations * Proven ability to manage multiple projects in a fast-paced environment with the ability to learn and apply new concepts and tools quickly * Detailed knowledge of both internal and outsourced digital platforms, understanding how technology stacks come together to serve our campaigns Preferred Qualifications * BA/BS from a 4-year university or equivalent preferred About Cox Media Group CMG Media Corporation (d/b/a Cox Media Group) is an industry-leading media company with unparalleled brands, award-winning content, and exceptional team members. CMG provides valuable local and national journalism and entertainment content to the people and communities it serves. The company's businesses encompass 14 high-quality, market-leading television brands in 9 markets; 45 top-performing radio stations delivering multiple genres of content in 9 markets; and numerous streaming and digital platforms. CMG's TV portfolio includes multiple primary affiliates of ABC, CBS, FOX, NBC, Telemundo and MyNetworkTV, as well as several valuable news and independent stations. For more information about CMG, visit ********************* Req #: 2011 #LI-Onsite CMG is a special place. Here, we rely on our winning mindset and deep expertise to find creative solutions, think differently, and work together to positively impact the people and communities we serve. It's where we connect and inspire diverse audiences every day and everywhere with our unmatched content, products, services and people. At CMG, we take pride in our collaborative and open environment, where everyone feels valued, seen and heard. Our shared commitment to living our company's core Values - Teamwork, Diversity, Integrity, Quality and Fiscal Responsibility - propels us every day, in everything we do. We encourage you to explore #LifeAtCMG, where you can bring your best, authentic self to work, think boldly and make a difference. If you are currently a CMG employee, please log into THRIVE to access our internal career center. Nearest Major Market: Athens Apply now

**At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!** We are currently seeking a Phlebotomist to work in a client office. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization. *** QUARTERLY INCENTIVE BONUS PROGRAM** PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics. **Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here (************************************************************** **.** Work Schedule: Monday-Thursday 8:00-5:00pm with 30 minutes lunch break Friday 8:00am-2:00pm (No Lunch Break) Work Location: Suwanee, GA **Job Responsibilities:** + Perform blood collections by venipuncture and capillary techniques for all age groups. + Collect specimens for drug screens, paternity tests, alcohol tests etc. + Perform data entry of patient information in an accurate and timely manner. + Process billing information and collect payments when required. + Prepare all collected specimens for testing and analysis. + Maintain patient and specimen information logs. + Provide superior customer service to all patients. + Administrative and clerical duties as necessary + Travel to additional sites when needed. **Job Requirements:** + High school diploma or equivalent + Phlebotomy certification from an accredited agency is preferred. + Previous experience as a phlebotomist + Proven track record in providing exceptional customer service. + Strong communication skills; both written and verbal + Ability to work independently or in a team environment. + Comfortable working under minimal supervision + Reliable transportation and clean driving record if applicable + Flexibility to work overtime as needed. + Able to pass a standardized color blindness test. **If you're looking for a career that offers opportunities for growth, continual** **development, professional challenge and the chance to make a real difference, apply today!** **Labcorp is proud to be an Equal Opportunity Employer:** Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. **We encourage all to apply** If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (**************************************************** or contact us at Labcorp Accessibility. (Disability_*****************) For more information about how we collect and store your personal data, please see our Privacy Statement (************************************************* .

Job DescriptionBenefits: Opportunity for advancement Competitive salary Paid time off Profit sharing Training & development Employee discounts ALFA INSURANCE - DOUG BLEVINS AGENCY & ASSOCIATES *Hall of Fame Inductee Agency* ************************* Benefits/Perks Competitive compensation Annual incentive reward trip to beautiful destinations in the southeast Continuous training and industry leading development throughout your career with the agency Opportunities for advancement and a winning culture Discounts on your auto insurance (underwriting approval required) and much more. Company Overview Alfa Insurance is an outgrowth of the Alabama Farmers Federation, Alfa Insurance Companies began in 1946. Since then, Alfa has grown to offer an excellent array of insurance coverages including life, property, business and automobile to its clients and has also become known for superior customer service. Alfa and its affiliates now provide insurance and other financial services to more than 1 million customers in 11 states. Working for Alfa Insurance is more than just servicing customers and selling insurance. Its making a difference in the lives of your policyholders and the community. Its creating lifelong relationships. Its about being there when it matters most and protecting those things that are most important. Its becoming part of a well-respected company that is based on faith, family, community and integrity. Job Summary Customer Services Representatives at ALFA INSURANCE *Hall Of Fame* - DOUG BLEVINS AGENCY & ASSOCIATES are award winning team players that take exceptional pride in the company they represent, the products they sell and in providing an excellent client experience. They assist the agent in providing exceptional personal service to policy holders and clerical function necessary to service our existing customers as well as striving to increase our culture and standard. Many Alfa insurance agents are independent contractors. These agents are not employees of Alfa Insurance. Staff for independent contractor agents will be employees of the agent and not Alfa Insurance. This role at our agency would consist of answering phones, administrative tasks, assisting clients, insuring client relationships are handled to our standard, etc. More information on our accolades and award winning agency and team can be found at ************************* Responsibilities Responsible for concierge style client assistance, handling policy holder inquiries, documenting requests and completing changes, accept and process premiums. Service to policy holders includes strong communication skills on multiple platforms, conflict resolutions skills, ability to quickly learn new computer programs and processes. Proficient at adapting to a constantly changing, extremely fast-paced environment. Provide support to the agent and service center staff as needed. Make decisions to determine applicant insurability and placement using competent skills in binding and processing applications. Ensure effective operation of the service center including but not limited to: reports, documentation, and mail distribution. Qualifications A high school diploma or equivalent required Ability to attain Property and Casualty Insurance license Proficient in Microsoft Office programs and have an aptitude for learning new programs and procedures Team player with a positive, professional attitude.

Intralot is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security. *Must be available to work Nights and Weekends* Education, Training and Experience High school diploma or equivalent training and experience. 3 years customer service experience, preferably in a technical call center environment Call tracking system experience Outstanding verbal communication skills and a positive attitude Relevant experience and/or knowledge in the Sports Betting or gaming industries. Previous sales experience preferred Knowledge, Skills and Abilities Working knowledge of tracking software Technical customer service skills Basic computer skills, including Microsoft Word and Excel Excellent telephone etiquette Ability to handle being rejected and remain calm and collected Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Understanding of help desk operations, tools, methodologies and processes Duties and Responsibilities Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned. Handle Chat Support, Inbound calls and answer emails from customers. Ensure high quality service for our customers, including escalation of issues as per our internal processes and procedures Deliver an attentive and comprehensive service to our customers based on Sports Betting product, account problems and first line support. Delivering a high level of customer service to players regarding their queries and inform them about promotions and other products Engage potential customers in dialogue that open opportunities Support and guide customers with all requests and escalating and following up when necessary. Meet company expectation for excellent customer service Maintain a friendly, professional tone at all times Function as part of the team with sincere enthusiasm Take relevant notes on all call for future use and enter into database Employment Eligibility Verification Must possess valid documentation to establish identity and U.S. employment eligibility. Security Requirements Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot. is a requirement of employment. A pre-employment drug screening is also a requirement. Intralot, Inc is an Equal Opportunity Employer

The Customer Service Representative will engage in a variety of tasks to ensure smooth operations and exceptional customer experience. The role involves looking at payments and invoicing, handling communication with the lab, answering phones and emails, and facilitating the ordering of supplies. Responsibilities + Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. + Contact customers to respond to inquiries or notify them of claim investigation results and any planned adjustments. + Refer unresolved customer grievances to designated departments for further investigation. + Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. + Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Essential Skills + Customer service oriented with a focus on providing information in response to inquiries about products and services. + Strong verbal and written communication skills. + Attention to detail and customer service skills. + Interpersonal skills and the ability to work independently. + Ability to accurately document and record customer/client information. + Previous experience with computer applications, such as MS Outlook or data entry software. Additional Skills & Qualifications + High school diploma or GED preferred. + 0-2 years of customer service related experience required. + 1+ year of experience in customer service with active interactions/communications with customers. + Self-starter, multi-tasker, good communicator, highly organized, calm under pressure. + Knowledge of Microsoft Office/Excel/Word. + Proficiency in computer operations. Work Environment The position requires working onsite in Tucker for five days a week, Monday through Friday from 9:30 AM to 6:30 PM. Job Type & Location This is a Contract to Hire position based out of Tucker, GA. Pay and Benefits The pay range for this position is $16.00 - $17.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Tucker,GA. Application Deadline This position is anticipated to close on Jan 27, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.