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  • Associate Retirement Services Specialist

    Infosys McCamish Systems

    Bilingual customer service job in Atlanta, GA

    Consultant - Implementation Specialist Atlanta, GA The role of Consultant - Implementation Specialist serves as an initial point of contact for clients transitioning Non-Qualified Deferred Compensation (NQDC) plan(s) to our VPAS BPA record keeping system. The Implementation team is responsible for partnering with our clients in Underwriting NQDC plans, assisting with responses to RFP questions, plan setup and data conversion. Qualified candidates will have expert knowledge of NQDC plan conversions, new plan setup, and 409A. You must be a self-starter, work well both independently and within a team, and have exceptional time management skills. Strong working knowledge of 403(b), 457f), and 457(b) plans is a plus. Responsibilities: Read, comprehend, and extract retirement plan provisions from the plan's Legal Plan Document. Translate plan provisions to our internal documentation template(s), used to setup the plan on VPAS BPA. Setting up NQDC plans on VAPS BPA based on the plan provisions noted in the Legal Plan Document. Convert and audit participant records from prior Recordkeepers to our VPAS BPA platform. Partner with and attend weekly (or as scheduled) Underwriting calls with the client to discuss plan provisions for potential new business. Document any plan provisions that require manual intervention or special handling for on-going plan administration. Establish a collaborative plan handoff meeting that includes our internal admin team members and the corresponding client's team members. Identify opportunities to streamline existing processes. Provide consultative services on best practices to our clients and Plan Sponsors. Adhere to agreed-upon timelines to meet go live dates, while also being flexible to changes to project timelines. Meet and exceed client expectations (both institutional and Plan Sponsor levels). Adhere to Service Level Agreements as they pertain to Underwriting, Plan Implementations, and Plan Conversions . You must be a self-starter/motivator. Qualifications: Basic Bachelor's Degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. Minimum 9 years of experience related to the job description. Preferred Five (5) years of experience in the functional area of Implementation, underwriting, and data conversion for NQDC, 403(b), 457(f) and 457(b) plans. Five (5) years of experience in a client-facing role, interacting with a range of contacts that include the day-to-day to senior level contacts. Five (5) years of experience with plan processing and administration of NQDC plans. Defined Contribution plans, 403(b), 457(b), and 457(f) plans a plus. Strong sense of ownership and accountability Strong written and verbal communication skills Strong analytical skills Excellent organizational and follow through skills High level of sensitivity to service and quality In-depth understanding of NQDC plan processing and administration under 409A. Must have a strong aptitude to learn the McCamish Systems VPAS BPA recordkeeping system Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise). About Us Infosys McCamish Systems,(*********************************** located in Atlanta, Georgia, is the Life Insurance and Retirement Services subsidiary of Infosys BPM Limited.(******************* Infosys McCamish was started in 1985 as a virtual insurance company and went to market as a commercial services provider in 1995.It has an outstanding business perspective and an exemplary track record that no other outsourcer of business solutions can claim - generating US$16 billion of recurring premium in less than five years as a virtual insurance company. Infosys McCamish has expert technology and outsourcing credentials, along with a proven business model for re-engineering systems and performing back-office services at a reduced cost, while reinforcing accuracy, speed and security. Seven of the top ten US insurers are among Infosys McCamish's many BPM clients. Infosys McCamish has its operations spread across Atlanta GA and Des Moines IA in USA. U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/
    $30k-52k yearly est. 4d ago
  • Customer Service Associate

    Ashworth Golf 3.9company rating

    Bilingual customer service job in Conyers, GA

    As a Customer Service Associate, you will lead the effort to deliver a world-class experience for our customers. For Ashworth, that means owning all of the operational aspects of delivering high quality custom embellished products accurately, on time and complete, minimizing friction points for both the sales representatives and especially the customer. You will work closely with Customer Service, Sales and Graphic Design to ensure all orders are production ready to meet customer expectations and delivery deadlines. You love being in the trenches and working directly with the customer and Ashworth Team members to solve problems and deliver results. You bring a natural curiosity to work every day to ask the right questions to build better processes and procedures that will drive better results. Your energy and enthusiasm are contagious and help bring the best out of the people around you. Your organizational and analytical skills enable you to effectively manage our embellished order pool and be a natural problem solver. You are collaborative and have impeccable follow through and attention to detail. Role and Responsibilities: Work closely with Sales and Customer Service to ensure detailed and accurate embellished orders are being entered into RepSpark and flowing to NetSuite. Own the company embellished order pool and work to ensure all embellished orders are production ready in a timely fashion to allow the operation to begin production: 1- Identify and chase artwork needing approval 2- Order approved Heat Transfers and Appliques required to fulfill orders 3- Work closely with 3rd party embroidery partners to manage workflow, priorities and quality execution, including coloring of embroidered orders 4- Work closely with the Operations team to manage workflow, priorities and quality execution of Heat Press orders Communicate proactively with customer service and sales representatives when problems arise and bring solutions to the table Leverage NetSuite reporting and available Business Intelligence tools to monitor, measure, track and report on all embellished orders. Qualifications: BA/BS degree preferred. Minimum of 3 years of relevant work experience; experience with Embellishment Services is highly desirable. Possesses mid-level Microsoft Office skills (Word, Excel, PowerPoint) Experience working within Enterprise Systems, WMS and Business Intelligence / Business Analytics solutions. NetSuite experience is preferred but not required. Skills: Enthusiasm and commitment to deliver high quality embellished products Strong verbal, written and interpersonal skills Exceptional listening skills Ability to organize and prioritize work and meet deadlines Proactive/Problem solving mindset Effective team player who collaborates with others and shares ideas Demonstrate high standards of ethical conduct
    $24k-30k yearly est. 5d ago
  • Customer Accounts Advisor Plus

    Aarons 4.2company rating

    Bilingual customer service job in Cartersville, GA

    Customer Accounts Advisor The salary range for this role is $12.75 to $13.50 per hour*. is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.
    $12.8-13.5 hourly 1d ago
  • North Terminal Customer Service Agent

    Tbi Airport Management 4.3company rating

    Bilingual customer service job in Atlanta, GA

    $19.00/hr Full time Benefits package available General Responsibilities: The role of the North Terminal Customer Service Agent is to provide the highest level of customer service to passengers, the public and employees within the North Terminal common-use areas. Major Responsibilities and Functions: Monitor the carousel operations and ticket counters in the North Terminal. Responsible for day to day assignment of common-use baggage carousels and ticket counters in coordination with flight activity. Inspect passenger luggage tags. Reflect a positive public relations image and maintain a high standard of service by providing accurate, current and complete information and/or escorting passengers in need of aid or additional information. Manage baggage carousels and flight data to ensure passenger baggage is on correct carousel. Provide information and assistance to employees and passengers, as required. Other duties as assigned. Requirements Qualifications: Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Skill in effective oral and written communication. Ability to establish and maintain good working relationships with other TBI employees, airline employees, TSA and other Physical Effort: Majority of time will be walking the areas assisting airport, airlines and visitors with information. Ensure that pedestrian traffic is moving and unobstructed. Walking and standing for extended periods of time are required throughout the course of daily activities. Mental Effort: Position involves sensitive encounters with passengers and airline employees and requires a sense of responsibility to provide the most accurate information. Stress associated with responding to/solving problems with the travelling public. Operations are dynamic and situations may require immediate attention. This position has high exposure to the public and requires a professional approach and demeanour under all conditions. It also requires a genuine willingness to assist persons with a wide range of requests and needs.
    $19 hourly 60d+ ago
  • Customer Service

    The Yard 4.2company rating

    Bilingual customer service job in Atlanta, GA

    The Yard Milkshake Bar Atlanta is looking for energetic and friendly Team Members to join our location in Atlanta, GA! We are located at 341 Marietta St NW - right in the heart of downtown Atlanta. Our ideal candidate is a self-starter, hard-working, and reliable. As one of our founding Team Members you will: · Dip, Mix, and Decorate some of the most popular and Instagrammable milkshakes in the country · Gain valuable real-world business, specialty food service and customer service experience · Work closely with other Team Members to ensure customers have a fantastic, fun and tasty experience when they visit The Yard Milkshake Bar. · Receive competitive compensation The Yard Team Members are expected to: · Demonstrate passion for serving your community, a willingness to clean often and comprehensively, physical stamina (our lines are long sometimes), and the ability to work in a fast-paced and detail-oriented environment · Familiarize themselves with our ice cream flavors and our specialty shake and sundae combinations, and to be able to enthusiastically make suggestions to and answer questions from our customers · Be available to work weekends and late nights during the Summer season · Provide consistent, world-class service to every single customer · Be reliable, honest, on time, and ready to hustle for every shift Job Types: Part-time Experience: serving: 1 year (Preferred) customer service: 1 year (Preferred) server: 1 year (Preferred) restaurant: 1 year (Preferred) Additional Compensation: Tips Store Discounts Hours per week: Less than 10 10-19 20-29 Schedule: Monday to Friday Weekends REQUIRED - 15 hours of availability required. Day shift Night shift Benefit Conditions: None Work Remotely: No We can't wait to meet you!
    $21k-27k yearly est. 60d+ ago
  • AdTech Client Specialist

    Urban Science 4.6company rating

    Bilingual customer service job in Atlanta, GA

    We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team. We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now! POSITION OVERVIEW With the success of our revolutionary suite of Media Performance solutions that takes the guesswork out of planning, deploying, and optimizing automotive media, we are looking for a Client Specialist to help support our growth within the agency and ad-tech community. This role has current Hybrid Workplace flexibility, and candidates must be available to work in-person two to three days per week at an Urban Science office location. We are headquartered in Detroit, MI and additionally have flexibility to consider candidates local to Atlanta, Dallas (Plano), or Nashville (Franklin). URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE. Essential Duties and Responsibilities AdTech team operational and client account support. Process and analyze usage reports from platform, agency and OEM contracts. Support the development of a reporting repository for Media Performance projects. Maintain Media Performance project data at the Solution, Platform, Brand, and Segment levels. Coordinate with internal teams to ensure services are activated and running smoothly. Act as main point of contact for questions or concerns from active clients and users. Support Senior Engagement Managers and Head of Sales on day-to-day client needs, such as research. Coordinate with internal teams to ensure services are activated and running smoothly. Qualifications - Education and Experience To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, abilities, and competencies required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required: Data Savvy: Requires a broad understanding of real-time analytics, and experience working with data to provide clear and insightful recommendations Data management skills (SQL or Access is nice to have) Requires demonstrated knowledge of excel, ability to do pivot tables, macros, etc. MS Office: Requires solid knowledge of MS Excel, Word, PowerPoint, Teams, and Outlook Thought Leadership: Requires ability to apply Urban Science methodologies and new ideas to the client's mission critical problems to help them drive business Experience being a process creator/innovator Ability to ask relevant, thoughtful questions, take initiative, critical thinker Communication skills: Strong written and verbal skill set required. Ability to communicate concisely and coordinate effectively with various levels of leadership, and across various teams/offices Presentation skills: Ability to conduct professional presentations with various levels of leadership Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way Initiative: Requires the drive to go above and beyond to improve or enhance job results. Ability to work independently in assigned space Time Management: Requires strong capability to prioritize competing demands, manage multiple concurrent tasks and run meetings on schedule Project Management: Project management skills, including the ability to estimate work efforts, define work plans, monitor progress and report schedule variances and scope changes. Responsible and accountable to meet deadlines and deliver work as needed. Preferred: Campaign analytics background Account management background Digital automotive marketing experience Accounting, billing and reporting knowledge Automotive media, Insertion Order, product/service usage reporting EDUCATION and/or EXPERIENCE: Bachelor's degree in business, Marketing, etc. required; other degrees considered with demonstrated ability to apply advanced skill in quantitative analysis. Minimum of 3 years related work experience required Digital marketing/agency experience required WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond a traditional 40-hour workweek.
    $57k-79k yearly est. Auto-Apply 12d ago
  • Client Specialist

    Barry's 3.7company rating

    Bilingual customer service job in Atlanta, GA

    We appreciate your interest in employment with Barry's! Barry's is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, citizenship or immigration status, or any other legally recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department (*****************). Barry's is the Best Workout in the WorldTM. Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class. Please be aware that smoking is prohibited in all indoor areas of Barry's studios and corporate offices. About the Role Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar. What You'll Do Front Desk Responsibilities: * Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience * Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service * Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand * Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time * Assist clients, building individual connections, and providing direction with any questions or concerns * Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner * Deliver first class client experience at all times * Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed * Guide clients with regards to the latest studio promotions, membership discounts and/or special events * Maintain product knowledge for all studio retail operations * Participate in all relevant training and development programs and meetings as directed by Operations leaders * Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements Fuel Bar Responsibilities: * Deliver quality protein smoothies and customer service in the Fuel Bar * Handle pre-orders and orders on the spot, custom to each client's needs * Assist clients with questions and product selection * Complete client's orders in a timely manner utilizing a POS transaction * Maintain fuel bar department areas clean and sanitized * Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations * Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy * Prepare various fuel bar goods following company recipes Facility Maintenance: * Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors * Support in cleaning and maintaining of locker rooms to brand standard as directed * Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas * Conduct small studio repairs when appropriate * Laundry services, including collecting, washing, and folding towels * Adhere to daily and weekly cleaning and maintenance checklists Customer Service: * Ensure all existing and new clients are provided with the highest level of hospitality * Maintain client database and utilize information to increase client contact * Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools Qualifications * Strong hospitality skills and alignment with Barry's Mission, Vision and Values. * Ability to work either a full-time or part-time schedule * Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Friendly, outgoing personality and enjoy social interaction * Exhibits enthusiasm for the studio and for the job * Must be a patient, courteous listener, able to show empathy * Responding to clients request with a can-do attitude * Cooperative manner with a focus on team culture. * Ability to prioritize and work within a fast-paced environment * Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment * Have an eye for detail and care for the studio's appearance and cleanliness * Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness * Maintain a professional appearance and behavior * Demonstrate excellent communication skills * Candidates must be at least 18 years or older to apply
    $46k-87k yearly est. 4d ago
  • Licensed Insurance Customer Service

    Allstate Agency 3.9company rating

    Bilingual customer service job in Carrollton, GA

    Job Description Allstate Agency in Carrollton, GA is seeking a Licensed Insurance Customer Service Representative to join our team. We are looking for an ambitious, customer-focused professional who is P&C licensed (or able to obtain quickly) and interested in long-term career growth. Previous Allstate experience is preferred but not required. This position is ideal for someone who enjoys helping customers, solving problems, and building strong client relationships over the phone and in person. What You Will Do • Provide outstanding customer service to new and existing clients • Handle phone calls, questions, and service requests with professionalism • Build and maintain customer relationships to support retention • Assist with policy reviews and coverage recommendations • Identify customer needs and offer appropriate insurance solutions • Schedule appointments, follow up with leads, and support agency growth • Work with the agent to meet individual and team goals What We're Looking For • Active Property & Casualty license (or ability to obtain) • Strong communication and customer service skills • Ability to multi-task in a fast-paced environment • Comfortable discussing insurance needs and presenting solutions • Interest in helping customers manage everyday risks • Dedicated work ethic and motivation to succeed • Willingness to obtain Life license if needed Compensation Base hourly pay plus commissions. How to Apply Submit your application through Indeed to be considered immediately. Licensed Insurance Customer Service Representative Allstate Agency - Carrollton, GA Full-Time; In-Office
    $35k-71k yearly est. 7d ago
  • Client Experience Specialist

    Savant Wealth Management

    Bilingual customer service job in Atlanta, GA

    Job Details Atlanta GA - Atlanta, GA Full Time Day If you thrive on making people feel welcome, keeping things running smoothly, and staying flexible to meet the needs of the day, join us as a Client Experience Specialist and be the heartbeat of our front desk and client interactions. As a key member of the Client Services Team, the Client Experience Specialist (CES) plays a vital role in ensuring smooth office operations and delivering exceptional client experiences. Duties may include but are not limited to professionally answering and directing telephone calls, greeting, and seating our clients, scheduling meetings, maintaining calendars, assisting with general office tasks, collaborating with team members in preparing client reports, and serving as a trusted resource to assist employees, clients, and visitors. In addition, may oversee daily report and meeting packet workflow and process incoming check deposits, all while maintaining a positive attitude and client-centric approach with a keen eye for details. For nearly 40 years, Savant Wealth Management has served as a trusted advisor to established individuals, families, and businesses seeking clarity and confidence in their financial lives. We are a fee-only, independent, fiduciary wealth management firm providing comprehensive guidance on investments, financial planning, tax and business consulting, estate planning, trust services, and family office support. At the heart of our firm is a culture of lifelong learning-one that values curiosity, continuous improvement, and helps our clients build their ideal futures. If you want to be part of a culture that is defined by strong values - Savant is right for you. The Client Experience Specialist can expect to focus in the following areas: Front Desk/Office Support Serve as primary back-up to Receptionists and other Client Experience Specialists Professionally answer and direct incoming telephone calls Professionally greet and assist visitors in support of other team members Ensure conference rooms and lobby areas meet Savant standards (stock necessary supplies, appropriate cleanliness and visually welcoming) Execute opening and closing procedures for phones and doors. Shredding of client documents as directed Client Meeting Preparation Prepare annual review meeting packets Assist with beneficiary form updates Schedule and organize meetings as requested by the CSAs or Regional Manager Client Record/Document Scanning Accurately scan and digitize vital client documents, ensuring quality of images, correct nomenclature, and adherence to regulatory and compliance procedures Assist with scanning projects related to M&A partners, as needed Assist with requests related to folder additions, quality control reviews, etc. Client Portal Administration Work as part of the MySavant Portal administrator team to create client portals and troubleshoot problems. Administrative Support Provide support to Client Services Associates. Create Office Master Calendar. Confirm next day appointments. Process incoming checks across all custodians and review deposits prepared by other team members for accuracy prior to processing. Utilize technology to perform a variety of tasks including navigating Salesforce for client information. Process requests for client gifts. Prepare and print materials for team and client use. Open and sort incoming mail. Prepare and process UPS shipments an order UPS supplies. Assemble, print, and/or bind client reports for meetings or mailings. Inventory office supplies, and order supplies as needed. Assist in coordinating RSVPs, set up, and planning for all local client or team events. Serve as a liaison with property management vendors for facilities issues. Coordinate various projects as needed. Maintain team approach by assisting and filling in for others when necessary. Deliver superior client service-troubleshoot problems, schedule and organize meetings, serve as liaison between Advisor, CSA and client as needed. Check conference rooms and lobby for cleanliness, which would include upkeep of common / shared office space areas. Perform a variety of computer functions, including populating and maintaining appropriate client CRM documentation. Administration and troubleshooting of Zoom presentations/meetings. Perform other duties as requested. A couple things to note about our Client Experience Specialist position: This is a full-time hourly position working Monday - Friday 8:30am-5pm. The role is fully in-person and located in our Atlanta, Georgia office. The Client Experience Specialist position typically requires the following qualifications: High School Diploma or equivalent 2-3 years proven success in an administrative support function, preferably in the financial industry. Proficiency in Word, Excel, Outlook, and CRM software Why Join Us? Our Vision: Transform personal and financial dreams into goals and goals into reality. Our Mission: To build one million ideal futures for our clients, our team, and the communities we serve. We are a team with distinct backgrounds and diverse views. We believe in collaboration, innovation, excellence, doing what's right, and helping our team to provide world class service. Our culture is described through our corporate values of excellence, integrity, lifelong learning, respect, growth, and servant leadership. We are dedicated to living these values through our daily interactions with each other, our clients, and our communities. The Perks: At Savant, we are committed to supporting our employees' as well as investing in their well-being and growth. We take a market-based approach to compensation. The expected base salary range for this role nationally is $46,000 - $60,000. However, final base pay will be carefully determined based on several factors, including responsibilities, skills, relevant experience, geographic location, and market conditions. Additionally, this role may be eligible for other forms of compensation and benefits. In addition to compensation. We also offer a benefits package designed to enhance both your personal and professional life. Below is an overview of our offering and the specific benefits available for this role can be discussed in detail during the hiring process. Benefit Eligibility on Day One: Enjoy immediate access to a robust benefits package starting on your first day of employment. Choice of Medical Plans: Select from two medical plans tailored to fit your needs. Health & Wellness Accounts: Opt for a Health Savings Account (HSA) or Flexible Spending Account (FSA) to manage your healthcare expenses. Flexible Dental Coverage: Choose between two dental plan options for optimal oral health. Vision Insurance: Keep your eyes healthy with our vision insurance plan. Company-Paid Life & AD&D Insurance: Feel secure with fully covered basic life insurance and accidental death & dismemberment benefits. Company-Paid Disability Coverage: Rest easy knowing you're covered with both short-term and long-term disability plans. 401(k) with Company Match: Invest in your future with both Roth and Traditional 401(k) plans, featuring a per pay period company match. Generous Paid Time Off: Benefit from PTO that increases with your years of service, at least 11 paid holidays each year, a paid day each year for your Savantiversary, and enjoy shorter work weeks with our Summer Hours. Additional Leave and Time Off Benefits: Personal leave, parental leave, professional development paid time, and bereavement pay are just a few examples of how you will be supported with time off and other benefits during life's most critical moments. Dress Code: Enjoy a “Dress for Your Day” approach to your style. We offer wardrobe flexibility based on office culture, client expectations, and your daily schedule. Employee Recognition: Enjoy monetary awards through our recognition program. Employee Assistance Program: Access support through our Employee Assistance Program whenever you need it. Exclusive Discounts: Take advantage of various discount programs for additional savings. Wellness Reimbursements: Get reimbursed for gym memberships and other wellness programs to stay fit and healthy. Additional Perks: Get reimbursed for your warehouse club memberships and receive an allowance for Savant Swag. Take your career to new heights, apply today! All applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. We are not accepting unsolicited resumes from agencies and/or search firms for this job posting. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the incumbent in this position. Any combination of equivalent education and work experience will be considered. Savant Capital LLC, is an Equal Opportunity Employer.
    $46k-60k yearly 60d+ ago
  • Phlebotomist Specialist-Client Office

    Labcorp 4.5company rating

    Bilingual customer service job in Atlanta, GA

    At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step! We are currently seeking a Phlebotomist to work in a client office. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization. * QUARTERLY INCENTIVE BONUS PROGRAM PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Work Schedule: Monday-Friday 8:00am-4:30pm with a 30-minute lunch break. This is a full-time position working 40 hours per week. The hours/location may change/vary based on business need and/or the request(s) of your supervisor or management. Work Location: Atlanta, GA This position does not require you to be fully vaccinated against COVID-19. Job Responsibilities: * Perform blood collections by venipuncture and capillary techniques for all age groups. * Collect specimens for drug screens, paternity tests, alcohol tests etc. * Perform data entry of patient information in an accurate and timely manner. * Process billing information and collect payments when required. * Prepare all collected specimens for testing and analysis. * Maintain patient and specimen information logs. * Provide superior customer service to all patients. * Administrative and clerical duties as necessary * Travel to additional sites when needed. Job Requirements: * High school diploma or equivalent * Phlebotomy certification from an accredited agency is preferred. * Previous experience as a phlebotomist (2-3 years Required) * Proven track record in providing exceptional customer service. * Strong communication skills; both written and verbal * Ability to work independently or in a team environment. * Comfortable working under minimal supervision * Reliable transportation and clean driving record if applicable * Flexibility to work overtime as needed. * Able to pass a standardized color blindness test. If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
    $34k-51k yearly est. Auto-Apply 12d ago
  • Customer Service Agent

    Remote Career 4.1company rating

    Bilingual customer service job in Atlanta, GA

    Customer Service Agent - Remote Data Entry Clerk This is your opportunity to start a long-lasting profession with unlimited opportunity. Find the freedom you've been looking for by taking a moment to complete our online application. Benefits: Excellent weekly pay Safe work environment Multiple shifts are readily available from early morning to night and no experience is needed. You will have sufficient opportunity for growth Part-time readily available - select the days you want to work A dedication to promote from within Responsibilities: Must be able to perform duties with or without sensible accommodation Perform all other responsibilities as appointed Assist in developing a positive, professional and safe workplace Qualifications: No experience, Willing to train Ability to work within recognized turnaround times Must have outstanding interpersonal skills and the ability to arrange simultaneous tasks Ability to translate and apply company policies and procedures Excellent verbal and written communication skills Ability to work both independently and within a team environment Ability to remain organized, regard to detail, follow directions and multi-task in a professional and efficient way
    $21k-27k yearly est. 60d+ ago
  • Client Experience Specialist

    Home Probe, Inc.

    Bilingual customer service job in Decatur, GA

    Now is an exciting time to work and grow with the team at Home-Probe - join a company with a long track record of success and big growth plans! You'll be building and expanding our relationships as you consult with home buyers, sellers, and real estate agents who call or email our office to inquire about our home inspection process and services. You'll educate them on the Home-Probe inspection experience, get them scheduled, and provide gold standard administrative support to our inspectors in the field. Best of all, you'll leave everyday knowing you made a difference by creating an exceptional experience for everyone interacting with the company. Who is Home-Probe? Our team has fun working hard and prides itself on collaboration. Home-Probe's core mission is to create better careers. We do that by setting the gold standard in the home inspection experience as the “best inspection company in the world.” Our folks put family first. We have to go to work and we do what we do for our families. We do it better than anyone else for their families. Each person here has a “do it takes” work ethic, and we always do the right thing. We are all hungry for growth and our huge success comes from being remarkable every day. What makes you a great fit? We're looking for a person who is much like our company, has a track record of success in a B2B or real estate setting and a hunger for growth. The ideal candidate is: Computer savvy including Microsoft Office proficiency Conversational and engaging by phone, text and email Closer in consultive sales (inbound calls) Flexible and likes a fast-paced business Reliable and committed to the team Innovative with ideas to better our client experience Competitive and results-oriented Someone who sees the glass half full. If you find satisfaction in being the one who aligns the stars and makes the magic happen, you'll soon be raving about your success with Home-Probe. Must be mature and domestically secure. Ability to commute reliably to office location and work well in a smoke-free, professional environment is paramount. When will you work? Monday through Friday with some flexibility for occasional weekend shifts. Full time position (40 hours per week). Where will you work? Our office is in the heart of vibrant downtown Decatur and was recently renovated. This position reports to the office. What's in it for you? You'll work for a company that fosters innovation and encourages professional development. Some of the perks of joining our team include: Competitive annual salary Health insurance with generous company contributions Retirement plan with match PTO Paid holidays Paid parking
    $35k-60k yearly est. Auto-Apply 60d+ ago
  • Insurance Customer Service Professional

    Thompson Agency Group 4.0company rating

    Bilingual customer service job in Newnan, GA

    Job Description Join Thompson Agency Group, a well-established firm known for its excellent customer service in the insurance industry. Situated in the heart of Newnan, Georgia, we are seeking a dynamic Insurance Customer Service Professional to bring positivity, enthusiasm, and expertise to our office. In this on-site role, you will be the friendly and reliable point of contact for our valued clients, offering personalized assistance and guidance on various insurance products. As a crucial member of our team, you will ensure that each client interaction is pleasant and fulfilling, contributing to our reputation for outstanding service. We are looking for someone who is motivated, eager to learn, and appreciates the importance of building long-standing client relationships. If you are ready to be part of a supportive team where your contributions make a difference, this is the opportunity for you! Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Mon-Fri Schedule Hands on Training Career Growth Opportunities Appreciation Lunches Weekly Team Meetings Paid Holidays Home and Work Life Balance Monthly Bonus Opportunities Incentive Reward Trip Opportunities Team Outside Building Events Licensing Assistance Available Responsibilities Customer Engagement: Develop and maintain positive relationships with policyholders by addressing inquiries and providing solutions to any issues that may arise. Policy Management: Assist clients in understanding their insurance policies, making updates, and explaining any changes or policy modifications clearly. Problem Resolution: Effectively handle client complaints or issues, escalating them to the appropriate department when necessary to ensure a timely resolution. Information Update: Enter and update customer information accurately in the client management system to maintain an up-to-date database. Client Education: Educate clients on various insurance products, assisting them in making informed decisions based on their unique needs. Cross-department Collaboration: Work with other departments within the agency to facilitate client requests and improve overall customer satisfaction. Requirements License Preferred, Willing to Train, must obtain within 60 days. Experience: A minimum of 2 years experience in a customer service role, preferably within the insurance industry. Knowledge: Familiar with insurance policies and terms. Communication: Excellent verbal and written communication skills. Problem-Solving: Strong analytical and problem-solving abilities. Adaptability: Ability to manage multiple tasks and adjust to changing priorities. Technology: Proficient with computer systems and standard office software. Teamwork: Strong ability to collaborate and work efficiently within a team.
    $32k-39k yearly est. 8d ago
  • Auto Customer Service Reps

    Angela Krause Ford

    Bilingual customer service job in Alpharetta, GA

    1575 Mansell Road, Alpharetta, GA 30009 Automotive Shop ForemanUp to $120,000 Earning Potential! Great Benefits!5+ Years of Technician Experience Required Ford Certification Preferred Walk-in Applicants are Welcome! Angela Krause Ford is seeking a seasoned and motivated Automotive Shop Foreman to oversee our service department operations and mentor our team of certified technicians. If youre ready to lead with integrity and technical expertise in a dealership thats redefining customer service, this is your opportunity. Lead a high-performing team in a dealership that values excellence, innovation, and people. Ready to lead a team thats as driven as you are? Join Angela Krause Ford and help shape the future of our service department. Why Angela Krause Ford? Angela Krause Ford is more than a dealership its a trusted name in Alpharetta and beyond. Heres what makes us stand out: Certified Ford Service Center with cutting-edge tools and training Mobile Service Program we bring service to our customers, and innovation to your role Supportive team culture with leadership that invests in your success Access to five other stores in our auto group for career mobility Modern, high-volume facility serving a loyal customer base Commitment to excellence in every department from sales to service Perks & Benefits: Up to $120,000 earning potential! Health, dental, and vision insurance Paid time off and holidays 401(k) with company match Employee discounts on vehicles and services Closed Sundays Opportunity for growth and advancement What Youll Do: Supervise daily shop operations and technician workflow Perform advanced diagnostics and assist with complex repairs Ensure repair quality, safety compliance, and OEM standards Collaborate with service advisors to meet customer expectations Train, coach, and support technicians to foster growth and efficiency What Were Looking For: 5+ years of hands-on automotive technician experience Ford Master Technician certification strongly preferred Proven leadership or mentoring experience in a shop environment Strong diagnostic and problem-solving skills Excellent communication and organizational abilities Valid drivers license and clean driving record Please upload your resume.Completing the online assessment will grant you priority consideration! Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug screening. We are an Equal Opportunity Employer . All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status. RequiredPreferredJob Industries Customer Service
    $25k-33k yearly est. 28d ago
  • Customer Service

    Cherokee County Nissan

    Bilingual customer service job in Holly Springs, GA

    101 Harbor Creek Parkway, Holly Springs, GA 30115 BDC Service Representative Business Development CenterFull-Time, On-Site Position! Generous Pay Plan + Great Benefits!Starting at $17 Per Hour Experience Preferred but We Will Train Superb and Extensive Training to Ensure Your Success!5-day Work Week with Rotating Saturdays Applications without an attached resume will not be considered. No Phone Calls, Please! Walk-in Applicants are Welcome! Cherokee County Nissanis hiring now for a BDC Service Representative. Experience is preferred but we will train the right candidates. This is a great opportunity for applicants with automotive BDC experience, or for someone with customer service/telephone contact experience.We value our employees and invest in their success. Cherokee County Nissan is part of the Perrin Automotive Group, which has been serving Cobb and Cherokee County drivers for over 30 years. Webelieve culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We offer: Generous pay plan! Starting at $17 per hour 5-day work week with rotating Saturdays Superb and extensive training to ensure your success! Full Medical Health Plan including Dental and Vision Insurance 401(k) Plan Company-provided training and education Holidays and Paid Vacations Work at a Family Owned and Operated Dealership State-of-the-art climate-controlled facility! Great Opportunity for advancement within! Responsibilities - BDC Service Representative: Answer all incoming service calls Schedule service appointments Call customers for follow ups, appointment reminders, missed appointments, and to bring customers into the dealership for service Interact with customers as well as with all dealership departments Some filing Gather data for outgoing calls Candidates must be reliable and must report to work promptly when scheduled. Other duties may be assigned Requirements - BDC Service Representative: We are seeking friendly, upbeat people who enjoy talking on the phone and answering our customers' questions Exceptional communication skills Willingness to obtain product knowledge, a positive attitude, and great organizational skills. The ability to multi-task, follow direction, be open to change, work effectively under pressure, and to positively defuse negative situations with customers. Professional personal appearance Please upload your resume and complete the online assessment Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug screening. We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status. RequiredPreferredJob Industries Customer Service
    $17 hourly 11d ago
  • Customer Relations Specialist / Retail Administrator (Customer Care opportunity in Cartersville / Canton, GA; competitive pay and benefits; stability)

    Blossman Gas Jobs 4.3company rating

    Bilingual customer service job in Cartersville, GA

    Are you looking for a growing, but stable company in which to build a career in the Cartersville / Canton, GA area? Do you enjoy interacting with customers by telephone and in-person? If so, Blossman Gas & Appliance seeks customer-oriented applicants looking for a professional growth opportunity to apply for the position of Customer Relations Specialist at our growing, retail location in the Cartersville / Cassville, GA area. We are America's largest, independent propane company with more than 80 locations in 12 states. Due to our culture, these positions have very little turnover. Our Customer Relations Specialists are the primary, first line of contact for our customers. They answer the phones, coordinate the daily closeout and deposit, post payments, schedule gas deliveries and other services, and promote/sell Blossman's core line of appliances and services. The position blends customer-care, computer work, and consultative selling. Key qualifications include: High school diploma required; some college or earned degree helpful Professional, friendly demeanor; enjoy helping people; comfort with recommending products and solutions Ability to work regularly in a fast-paced, retail setting Solid computer skills and the ability to learn new software Reliable; solid work ethic Desire to work M-F from 8-5 with limited overtime Pass pre-employment background check, drug screening, and other pre-employment steps *Our office remains busy throughout the year so someone who is friendly with solid organizational skills will be needed to help ensure success in this position. A strong commitment to safety, consistent with company policy, is also important. Competitive pay will depend on prior experience. Excellent benefits including PTO, health insurance, 401k w match and bonus opportunities are included. Ongoing training and a solid company culture await you! If you live locally, enjoy retail/clerical/customer-service, and want to work for a great company, then we encourage you to submit your application for consideration. Due to the anticipated large number of responses to this ad only those with the necessary experience requirements may be contacted. Blossman Gas is an Equal Opportunity / Veterans / Disabled employer. Drug-free employer.
    $30k-38k yearly est. 55d ago
  • Customer Service Reps, Top Pay, Free College Degree Program

    Paulding Chrysler Dodge Jeep Ram

    Bilingual customer service job in Dallas, GA

    1245 Old Griffin Rd., Dallas, GA 30157 Customer Service RepresentativeCompetitive Pay + Great Benefits Hiring Immediately Excellent Training and Career Advancement Paulding Chrysler Dodge Jeep Ram in Dallas, GA is HIRING NOW and looking for a professional and customer-focused Customer Service Representative to join our growing dealership team. If you are great with people, quick to learn, and enjoy helping customers throughout their service or sales experience, we want to hear from you. We are a family-owned dealership that truly values our employees and invests in long-term success. You will join a fast-paced, team-driven environment where strong communication, attention to detail, and a positive attitude are essential. With supportive leadership, continuous training, and the tools needed to thrive, this is an excellent opportunity to build a rewarding career in the automotive industry. If you are ready to take the next step and work with a dealership that genuinely cares about its people, apply today and grow your career with Paulding CDJR! Why Work for Paulding Chrysler Dodge Jeep Ram? A supportive and engaged management team that encourages your success A fast-paced and respectful team environment focused on customer satisfaction A people-first culture where employees are valued and recognized Ongoing opportunities to improve your skills, grow your knowledge, and advance within the dealership We Offer: Highly competitive pay 401(k) Retirement Plan with employer match Medical, Dental, Vision, and Life Insurance Paid Time Off (PTO) Excellent work/life balance Employee discounts on purchases Supportive management and team environment Career advancement opportunities Free college degrees through our Degrees@Work Program Employee discounts on vehicles, parts, and services Responsibilities Customer Service Representative: Assist customers in person and over the phone with professionalism, accuracy, and care Provide clear communication regarding services, appointments, vehicle status, or general inquiries Support the service and sales teams by ensuring smooth customer flow and exceptional service experiences Maintain organized records, update information in the dealership management system, and follow process guidelines Help resolve customer concerns quickly and professionally while upholding dealership standards Represent Paulding CDJR with a positive attitude and strong commitment to delivering outstanding service Requirements / Qualifications Customer Service Representative: Previous customer service experience in automotive, retail, hospitality, call center, or similar fields is preferred but not required Strong communication skills, both written and verbal Ability to multitask in a fast-paced environment while maintaining accuracy A professional, friendly, and helpful attitude with a genuine desire to assist customers Reliable, punctual, and able to work a consistent schedule Comfortable learning dealership systems and computer applications A team-oriented mindset and willingness to support coworkers and dealership goals Please upload your resume. Completing the online assessment will grant you priority consideration! Must be authorized to work in the U.S. without sponsorship and be a current resident Must pass pre-employment testing to include background checks, MVR, and drug screening We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status. RequiredPreferredJob Industries Customer Service
    $25k-33k yearly est. 24d ago
  • Customer Service Estimator

    Primerica Inc. 4.6company rating

    Bilingual customer service job in Lawrenceville, GA

    Join Our Team In 2025, USA Today recognized Primerica as a Top Workplace USA for the fifth year in a row, and Newsweek named Primerica one of America's Greatest Workplaces for Diversity for the second consecutive year. In 2024, the Atlanta Journal-Constitution named Primerica as a Top Workplace for the eleventh consecutive year, and Forbes recognized Primerica as one of America's Best Employers for Women for the fifth year in a row. In addition, for the tenth time Primerica has been voted a Best Employer by Gwinnett Magazine. Primerica is a great place to work! Join our team to experience what it's like to work at "one of the best places to work in the metro Atlanta". About this Position CSR ensures that each print job is produced efficiently and to customer's specification. Prepares a cost estimate for printing jobs by determining the most economical method of manufacture and considering production capacity of man and machine. Once print job is awarded, the CSR must produce job ticket including all information pertinent to all areas of production and distribution. Responsibilities & Qualifications Serves both Sales Reps and Customers as primary contact and source of information on particular jobs. CSR must obtain detailed specifications from client or salesperson in order to estimate a print job accurately. This requires extensive knowledge of the printing process and of our production capabilities. Once all specifications have been gathered the CSR must estimate the cost of each job including materials and labor using our estimating software. That estimate will then be presented to the salesperson or to the client directly. Receive job from Customer or Sales Rep Once a printing estimate has been approved, the CSR will compare information with estimate and discuss any differences with Customer or Sales Rep. CSR will then write up a job jacket placing it into production. CSR verifies availability of materials, coordinates outside services and vendors and finalizes scheduling with production management. Job knowledge and details are crucial to ensure accuracy and efficiency is achieved in all areas of production. Tracks job through production and communicates any issues or changes to plant personnel, Customers and Sales Reps. CSR must keep accurate records of all jobs and customer contacts so both company and customer are protected should questions arise later. Coordinate proof approvals and set up press checks if required. Any changes during production process must be priced, documented and communicated by CSR to client and production team. Compare finished product with estimate CSR will review and verify final costs to ensure accurate billing and release invoice to Accounts Receivable/Bookkeeping. Delivery or shipping of product CSR is responsible for coordinating with shipping department the means to which product will be arrive at destination. Required Education Some college or Associate's degree Areas of Study Estimating & Print Knowledge Years of Experience 3 - 5 years Required Knowledge Excellent written and verbal communication skills. Attention to detail is a must. Computer and typing skills. FLSA status: This position is exempt (not eligible for overtime pay): No Our Benefits: * Day one health, dental, and vision insurance * 401(k) Plan with competitive employer match * Vacation, sick, holiday and volunteer time off * Life and disability insurance * Flexible Spending Account & Health Savings Account * Professional development * Tuition reimbursement * Company-sponsored social and philanthropy events It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws. At Primerica, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
    $29k-35k yearly est. Auto-Apply 20d ago
  • Call Center Operator

    Intralot Inc.

    Bilingual customer service job in Duluth, GA

    Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security.Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games. We are immediately hiring for all Shifts including nights and weekends. Intralot offers a competitive benefits package that includes: Medical, Dental & Vision Insurance 6% 401k Match Paid Holidays & Vacation Paid Sick, Short/Long Term Disability Employee Assistance Program Maternity/Paternity Leave Discount Programs Education, Training and Experience High school diploma or equivalent training and experience.One (1) year prior related customer service experience, preferably in a technical call center environment Call tracking system experience preferred Knowledge, Skills and Abilities: Knowledge of tracking software Technical customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Strong verbal and written communication skills Understanding of help desk operations, tools, methodologies and processes Duties and Responsibilities: Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned.Manages (inbound/outbound) phone calls from Lottery retailers Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions Dispatch technicians as appropriate for on-site repairs Employment Eligibility Verification Must possess valid documentation to establish identity and U.S. employment eligibility. Security Requirements Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot, Inc. is a requirement of employment. A pre-employment drug screening is also a requirement. Intralot, Inc. is an Equal Opportunity Employer As an equal opportunity employer, Intralot recognizes that our strength lies in our people. We are committed to diversity. EEO is the Law.
    $24k-32k yearly est. Auto-Apply 39d ago
  • Retirement Services Specialist

    Infosys McCamish Systems

    Bilingual customer service job in Atlanta, GA

    Associate Consultant - Implementation Data Specialist Atlanta, GA The role of Associate Consultant - Implementation Data Specialist is responsible for the participant data received from a prior service provider for Non-Qualified Deferred Compensation (NQDC) plans transitioning to our VPAS BPA record keeping system. The Data Specialist works closely with our Implementation Specialist during the life cycle of a plan conversion. The key functions of the Data Specialist role are to review and evaluate participant data records for plan conversions, map the data to the appropriate plan structure, build the data load files for the participants and their corresponding elections, and partner with the Implementation Specialist to load the files to the newly converted plan. This role is involved in conversion calls with our client and the Plan Sponsor to better understand plan provisions. Responsibilities: Review and decipher prior service provider's participant data for NQDC plans. Structure the data into categories based on Legal Plan Document (LPD) provisions, including current, grand-fathered, and amended LPD provisions. Building data load files based on the VPAS BPA load schemas. Account for all corresponding participant elections. Outline and document all missing participant elections with detail. Document all outlying data or participant elections that do not conform to LPD, amendments, etc. Loading data files to the respective plan setup on VPAS BPA. Resolve any data loading errors to ensure compliance with 409A. Perform quality checks and reconciliation between prior service provider's data and the data loaded to VPAS BPA. Read, comprehend, and extract retirement plan provisions from the plan's Legal Plan Document. Partner with and attend weekly (or as scheduled) Underwriting calls with the client to discuss plan provisions for potential new business. Participate in the collaborative plan handoff meeting and explain how the data was parsed and loaded. Identify opportunities to streamline existing processes Provide consultative services/recommendations on best practices. Adhere to agreed-upon timeline to meet deadlines, while being flexible to changes to project timelines. Strong sense of ownership and accountability Meet client deliverable timeframes Adhere to Service Level Agreements as they pertain to Underwriting, Plan Implementations, and Plan Conversions . Self-Starter / Motivator Qualifications: Basic Bachelor's Degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. Minimum 6 years of experience related to the job description. Preferred Three (3) to four (4) years of experience in the functional area of Implementation, underwriting, and data conversion for NQDC, 403(b), 457(f) and 457(b) plans. Two (2) to three (3) years of experience in a client-facing role. Three (3) years of experience with plan processing and administration, preferably NQDC and/or Defined Contribution plans. Strong written and verbal communication skills Strong analytical skills Excellent organizational and follow through skills High level of sensitivity to service and quality In-depth understanding of NQDC plan processing and administration under 409A. Must have a strong aptitude to learn the McCamish Systems VPAS BPA recordkeeping system. Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise). About Us Infosys McCamish Systems,(*********************************** located in Atlanta, Georgia, is the Life Insurance and Retirement Services subsidiary of Infosys BPM Limited.(******************* Infosys McCamish was started in 1985 as a virtual insurance company and went to market as a commercial services provider in 1995.It has an outstanding business perspective and an exemplary track record that no other outsourcer of business solutions can claim - generating US$16 billion of recurring premium in less than five years as a virtual insurance company. Infosys McCamish has expert technology and outsourcing credentials, along with a proven business model for re-engineering systems and performing back-office services at a reduced cost, while reinforcing accuracy, speed and security. Seven of the top ten US insurers are among Infosys McCamish's many BPM clients. Infosys McCamish has its operations spread across Atlanta GA and Des Moines IA in USA. U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/
    $30k-52k yearly est. 4d ago

Learn more about bilingual customer service jobs

How much does a bilingual customer service earn in Atlanta, GA?

The average bilingual customer service in Atlanta, GA earns between $22,000 and $36,000 annually. This compares to the national average bilingual customer service range of $26,000 to $39,000.

Average bilingual customer service salary in Atlanta, GA

$28,000

What are the biggest employers of Bilingual Customer Services in Atlanta, GA?

The biggest employers of Bilingual Customer Services in Atlanta, GA are:
  1. Bobby Dodd Institute
  2. Dollar Tree
  3. TBI Airport Management Inc
  4. Complete Contract Consulting LLC
  5. Datavant
  6. Kerry Mitchell-State Farm Agency
  7. Mercedes-Benz, Infiniti, Subaru Dealership Group
  8. Rooted Talent Solutions
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