Bilingual customer service jobs in Augusta, GA - 296 jobs
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Bilingual Customer Service
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Call Center Representative
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Customer Service Consultant
Customer Assistant
Customer Service Clerk
Customer Service Administrator
Customer Services Coordinator
Customer Service Technician
Mau Workforce Solutions 4.5
Bilingual customer service job in Martinez, GA
MAU is hiring a CustomerService Technician in Augusta, GA.
As a CustomerService Technician, you will support maintenance, warehouse operations, and project management activities to ensure exceptional service delivery, inventory control, and customer satisfaction.
This is a cross-functional role that combines technical, logistical, and customer-facing responsibilities.
This is a direct-hire opportunity.
Benefits Package:
Sick leave
Health insurance
Dental insurance
Vision insurance
Paid vacation
Paid holidays
Paid time off
On-the-job training
Shift Information:
8-hour shifts, Monday-Friday (8:00 AM-5:00 PM or 7:00 AM-4:00 PM)
If working through lunch, Fridays are typically a half day
Required Education and Experience:
Proven maintenance record and experience
General Requirements:
Strong communication, interpersonal, customerservice, and sales skills
Excellent planning and time management skills
Excellent problem-solving skills
Ability to convey technical information clearly
Strong leadership and teamwork skills
Willingness to work toward service and parts sales goals
Essential Functions:
Maintenance Technician
Work closely with internal staff to address customer needs
Perform detailed inspections of equipment at customer sites
Recommend replacement of worn or damaged parts
Identify areas for maintenance improvement and communicate them to the customer
Prepare detailed reports of inspection findings
Respond to customer requests for maintenance assistance
Collaborate with customers to understand their maintenance needs
Discuss equipment needs and system requirements with operators and engineers
Contribute to development of unique, value-added maintenance solutions
Solicit and report client feedback to management
Build long-term relationships with customers
Identify areas for internal improvement and communicate them to management
Develop strategies to increase maintenance revenue
Warehouse Technician
Work with the internal team to address customer needs
Organize and maintain warehouse and inventory
Coordinate inventory replenishment shipments
Receive and stock incoming shipments
Organize, arrange shipping, and dispatch all parts requests
Maintain accurate parts inventory spreadsheet after each transaction
Conduct periodic inventory counts (March, June, and September)
Conduct annual inventory count (end of December)
Collaborate with potential customers to understand parts requirements
Help develop value-added parts solutions
Solicit and report client feedback to management
Build long-term relationships with parts customers
Identify areas for improvement and communicate them to management
Develop strategies to increase parts revenue
Project Manager
Collaborate with Lead Technician and Management to address customer needs
Identify and arrange introductory meetings with new customers
Maintain routine contact with potential customers
Generate sales leads and work to secure orders
Prepare and present product presentations to customers
Understand and assess customer requirements
Discuss equipment needs and system requirements with operators and engineers
Develop unique, value-added customer solutions
Solicit and log client feedback, analyze data, and create customer targeting strategies
Identify areas for internal improvement and communicate them to the team
Build long-term relationships with new and existing customers
Set and achieve sales goals and quotas
Perform additional duties as assigned
MAU Workforce Solutions is an innovative global company with extensive experience providing solutions for success in staffing, recruiting, technology and outsourcing to our clients, employees, and applicants. Headquartered in Augusta, GA since 1973, MAU is a family and minority-owned company offering better processes and better people to create efficiencies and greater profits for our clients. Our relationships with world-class companies, our training programs and our culture of family allow MAU to offer better results, better jobs, and better lives to those who work with us.
All Applicants must submit to background check and drug screening
Disclaimer: This job description is not designed to be a complete list of all duties and responsibilities required of the position
EOE
$27k-34k yearly est. 2d ago
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Insurance Customer Service
Augusta Staffing Associates
Bilingual customer service job in Augusta, GA
Temp As a Licensed Property and Casualty Insurance Professional, you will play a pivotal role in helping clients protect their assets and mitigate risks. You will be responsible for building strong client relationships, providing expert insurance advice, and ensuring client satisfaction through personalized solutions and exceptional service.
Key Responsibilities:
Assess client needs and recommend appropriate property and casualty insurance coverage options.
Prepare and present insurance proposals to prospective clients, clearly explaining policy terms and coverage.
Assist clients with policy renewals, endorsements, and claims processing.
Conduct policy reviews to ensure adequate coverage and identify opportunities for cross-selling or upselling.
Stay up-to-date on industry trends, regulations, and insurance products to provide accurate information and advice.
Build and maintain relationships with carriers to negotiate competitive terms for clients.
Handle inquiries, resolve issues, and provide timely follow-up to ensure client satisfaction.
Maintain accurate records of client interactions and policy details using the company's CRM or database system.
Qualifications:
Active Property and Casualty Insurance License required.
Proven experience in property and casualty insurance sales or customerservice.
Strong knowledge of insurance products, underwriting processes, and industry regulations.
Excellent communication, negotiation, and interpersonal skills.
Detail-oriented with strong organizational and time-management abilities.
Proficiency in using insurance software and CRM tools.
A customer-focused mindset with a passion for helping clients achieve peace of mind.
$29k-63k yearly est. 60d+ ago
DISPATCHER - CUSTOMER RELATIONS - HVAC
Busby's Heating and Air Conditioning
Bilingual customer service job in Augusta, GA
Job DescriptionWHO WE ARE Busbys is a place where you will be appreciated by your team and customers, where your work has a direct effect on your personal success and the success of the company. WHY CHOOSE BUSBYS
Base - $15-$18/hr based on experience.
Flexible work schedule
Medical insurance (company pays 60% for individuals, families, and spouse/domestic partnerships)
Optional vision, dental and supplemental insurance
Employee relief fund
Life Insurance
Retirement 401K
Immediate accrual of PTO (Accrues from Day One, 48 hours per year for 05 years of service, 96 hours per year after 5 years)
8 paid holidays per year
Sick Pay: 40 hours annuallyget paid to take care of yourself or a loved one
Bereavement Leave: Worry-free time off when you need it most
Opportunities for advancement
Dave Ramseys SmartDollar financial wellness program
Continuing education
Incentive contests
Active in community
50% Gym Membership Reimbursement (up to $25/mo)
Dream team (office) dedicated to your success
Complimentary Sams Club membership
Free Comfort Club maintenance membership
Employee events, appreciation days, and more
JOB DUTIES
Youll coordinate service calls, assigning jobs to technicians, and optimizing schedules for efficient operations. Our dispatchers communicate with customers, address their needs, and manage expectations to ensure timely and effective service delivery. This role also involves following up on unsold technician recommendations, providing logistical support to technicians and utilizing dispatching software for routing and communication. Our offices are open Monday-Saturday. This is a Monday through Friday schedule that includes rotation of Saturday (8AM-5PM) coverage.
VIDEO LEARN MORE
Learn what its like to work at Busbys ***********************
$15-18 hourly 5d ago
Customer Service- Part Time
Lose Design 4.0
Bilingual customer service job in Aiken, SC
We are looking for a CustomerService Representative who will be responsible for delivering exceptional customerservice, maximising customer satisfaction, and building and improving customer relationships.
The Role:
Lose Design, a multi-disciplinary design firm, is seeking a dynamic and organized individual to join our office and help serve existing clients in the area and to expand our services to new clients. We have an exciting opportunity for an experienced CustomerServices Representative to join the CSR Team.
Joining our team as a CustomerServices Representative, you will be responsible for managing customer enquiries, providing job progress updates to customers, and work scheduling to meet customer requirements and in line with KPIs. This is a highly customer-facing role where you will build relationships with your customers.
Responsibilities:
Reply to incoming calls from customers including products and service questions and general information.
Refer to customer scripts when working through difficult situations.
Follow and where possible improve departmental processes and company service standards.
Ensure that all databases are kept up-to-date with progressing work and client details.
Utilize standard technology such as telephone, e-mail, and web browser to perform job duties.
Participate in individual and team training/ meetings to ensure policy and company product knowledge are up to date.
Keep track of customer accounts and make updates with new account information as necessary.
Provide thorough follow-ups to customer interactions, ensuring customer satisfaction.
All other duties and responsibilities as assigned.
Required Skills:
Excellent customerservice skills and attitude.
Problem-solving skills.
Proficient with office equipment.
Attention to detail.
Excellent written and verbal skills.
Excellent interpersonal skills.
Qualifications:
Previous work in a customer-facing position.
High school diploma, G.E.D. or equivalent.
Requirements:
Knowledge of Office Suite preferred.
Self-motivated and team-orientated.
Previous customerservice experience.
Must have access to reliable transportation.
Ability to work as a member of a team.
Benefits:
Competitive Pay.
$30.50 Hourly
Career Development.
Holidays: 25 days + bank holidays.
Pension Scheme.
Paid Time Off (PTO).
401(k) fixed contribution.
Life Insurance.
About Lose Design:
At Lose Design, we create SPACES FOR LIFE, which supports the most fundamental human needs to live, work, and play. We approach each project with the needs of both the client and community in mind, which allows for a balance between budget, function, and aesthetics. We work collaboratively and are dedicated to creating a work environment that promotes staff growth and enlightenment in all phases of the design process, expands knowledge of technical proficiencies for each design discipline, and fosters a work environment that extends beyond the office and into the communities where we live.
$30.5 hourly 60d+ ago
Customer Support Assistant
Augusta National Golf Club 4.1
Bilingual customer service job in Augusta, GA
Provide technical support and outstanding customerservice for end-user IT Helpdesk issues and requests. Be a friendly, supportive presence for all Augusta National personnel as you work to correct IT-related issues. Support IT projects as required throughout the year. Provide end-user support in the fast-paced, high-pressure environment of the Masters Tournament while always maintaining a positive and pleasant presence. Maintain the confidentiality of all Club business.
Essential Functions of the Job
Provide end-user support including computers, applications, email, PC backups, phones, printers, and other devices.
Troubleshoot and research issues with unknown solutions until the problem is resolved.
Provide outstanding, friendly, customerservice to all Augusta National staff, including executives and Club members as appropriate.
Be a positive representation of the IT department to the entire organization.
Log, track, and report all trouble tickets to ensure they are moving successfully to resolution and provide management with status updates and reports.
Maintain awareness and vigilance against cyber threats and protect Augusta National assets by utilizing anti-malware software, asset scans and by monitoring results of threat analysis tools.
Support various IT and campus projects as required and leading up to the Masters Tournament.
Provide evening and weekend support as required throughout the year and especially leading up to and during the Masters Tournament.
Maintain the strict confidentiality of Augusta National Golf Club, its staff and membership, and all aspects of the business.
Physical demands are outlined immediately below.
Physical Demands
Acceptable level of hearing and vision to perform job duties
Occasionally required to walk and work with hands and arms, lift up to 25 pounds and/or drive a golf cart.
Constantly required to sit, sometimes for several hours at a time, and use their hands and fingers to operate a computer.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Duties and Responsibilities
Perform end-user PC builds, maintenance, and updates as required.
Load and update operating systems and software applications and updates as required.
Maintains user accounts and user access to required IT applications and resources.
Maintains department file security, and user permissions to department specific resources.
Leverages the IT Helpdesk software to track all support requests, ensure timely responses, and help eliminate duplicated effort.
Performs other duties which are deemed by management to be an integral part of the job.
Qualifications:
Skills/Knowledge/Attributes:
Experience with MS Office suite, Outlook, and Windows 11
Experience with Apple products - Mac, iPhone, and related operation systems
Experience for IT-related peripherals such as phones and printers
Troubleshooting skills and the ability to work problems through to resolution
Ability to build relationships and rapport with staff members from all levels of the organization
Ability to stay cool and focused while working in a high-pressure environment
Ability to prioritize tasks and workload in an ever-changing, fast-paced environment
Strong self-motivation, disciplined problem solver
Relative Experience/Education:
Bachelor's degree in an IT discipline, or currently enrolled in an institution and working towards such a degree
Previous experience working on a Helpdesk or similar environment is a plus
Any training and/or certifications applicable to this position are a plus
Required License(s):
Possess a valid driver's license and/or successfully completes the Club's internal motor vehicle training program
Projected Work Schedule:
Normal work hours are 8:30 am to 5:00 pm, Monday through Friday. Must be available to work nights, weekends, and holidays.
$22k-26k yearly est. Auto-Apply 21d ago
Customer Service
Buzzclan
Bilingual customer service job in Augusta, GA
Promote and retain products and services Experience in customer retention or sales and call center operations Prior experience in a call center environment is required Deliver excellent customerservice over the phone Negotiate and process save/service order requests from customers
Interact with customers patiently, tactfully, and efficiently
Clearly explain applicable fees and adjustments to customers
Offer product and service options tailored to customer needs
Demonstrate active listening skills
Follow structured call flows to enhance the customer experience
Qualifications
The candidate Should be comfortable working any shift from 8 AM EST - 8 PM EST (Monday- Friday) and mandatory 1-2 hrs of overtime on Monday.
Payrate: 17/hr. on W2 or 1099
1 Year
call center experience
Additional Information
All your information will be kept confidential according to EEO guidelines.
$30k-43k yearly est. 3d ago
Pest Control Service Specialist
Cleardefensepest
Bilingual customer service job in Augusta, GA
Apply Description
Job: Pest Control Service Specialist
Rate: $18-24/hr ++
New-employee Bonus $500
Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since
then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These
factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly
expanding. Come join our team and start your career with a company with great growth opportunity!
We are hiring and willing to train inexperienced applicants (paid training).
New employee bonus: $500 for those starting THIS MONTH
High-commission opportunities
Large biweekly bonuses, seasonal bonuses, and annual bonuses
Up to 17 PTO days per year
Paid holidays
Health and Retirement benefits offered
iPad provided
Qualified technicians may drive work vehicles to and from work
Advancement in operations and sales management are available to qualified employees.
Ongoing development through continual training
40-hour work weeks, Monday through Saturday
Opportunity
The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest
populations while maintaining the utmost in customerservice. The technician will work synergistically with the sales
team in timely treatments as well as bringing on new accounts.
Requirements and Qualities
Ambitious and hard working
Excellent communication skills
Good character and work ethic
Growth minded
High degree of attention to detail
Excellent customer-service skills
Ability to lift and carry up to 50 pounds
Ability to pass background check and drug screen
Valid driver's license and clean driving record
Certifications are a plus!
Must be 18 years of age
Benefits
Up to 17 PTO Days
Paid Holidays
Health Benefits
Retirement Benefits: 401K
Financial Wellness Program
Tuition reimbursement for qualified candidates
ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
***Contact office to identify ACTIVE or PASSIVE hiring state***
***PLEASE FORWARD YOUR RESUME VIA EMAIL***
$18-24 hourly 60d+ ago
Pest Control Service Specialist
Cleardefense Pest Control
Bilingual customer service job in Augusta, GA
Job DescriptionDescription:
Job: Pest Control Service Specialist
Rate: $18-24/hr ++
New-employee Bonus $500
Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since
then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These
factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly
expanding. Come join our team and start your career with a company with great growth opportunity!
We are hiring and willing to train inexperienced applicants (paid training).
New employee bonus: $500 for those starting THIS MONTH
High-commission opportunities
Large biweekly bonuses, seasonal bonuses, and annual bonuses
Up to 17 PTO days per year
Paid holidays
Health and Retirement benefits offered
iPad provided
Qualified technicians may drive work vehicles to and from work
Advancement in operations and sales management are available to qualified employees.
Ongoing development through continual training
40-hour work weeks, Monday through Saturday
Opportunity
The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest
populations while maintaining the utmost in customerservice. The technician will work synergistically with the sales
team in timely treatments as well as bringing on new accounts.
Requirements and Qualities
Ambitious and hard working
Excellent communication skills
Good character and work ethic
Growth minded
High degree of attention to detail
Excellent customer-service skills
Ability to lift and carry up to 50 pounds
Ability to pass background check and drug screen
Valid driver's license and clean driving record
Certifications are a plus!
Must be 18 years of age
Benefits
Up to 17 PTO Days
Paid Holidays
Health Benefits
Retirement Benefits: 401K
Financial Wellness Program
Tuition reimbursement for qualified candidates
ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
***Contact office to identify ACTIVE or PASSIVE hiring state***
***PLEASE FORWARD YOUR RESUME VIA EMAIL***
Requirements:
$18-24 hourly 20d ago
Customer Service/ Admin
Bailey's Comfort Services
Bilingual customer service job in Augusta, GA
It's time for your CAREER to take off
We Want YOU!
Looking for candidates that are willing to learn and grow
in an industry that is essential to so many.
Act Now!
Your success is waiting for you!
Our Business is growing rapidly and we are hiring top people to grow with us.
Apply Now!
Are you an Admin Assistant/CustomerService Representative that is frustrated and dreading going to work each day? Are you overworked and underappreciated? Bailey's Comfort Services is looking for a top performer looking for their next career chapter. We have an immediate opening for the right person that want to join our team and soar among the eagles with us. If you are one of the incredible few that gets lost in a sea of many and mediocrity, we are interested in you.
Start down the road that can change your life, click this link and let us start this conversation. We promise you a prompt response and honest feedback.
Check us out, visit our website, Career's Page, and reach out to us.
*We are an Equal Opportunity Employer; all inquiries are kept confidential.
To apply for: Admin Assistant/CustomerService Representative@ Bailey's Comfort Services
Click Below
Position Purpose (Summary)
The function of this position is to:
Perform data entry for Billing, Purchase orders, vendor invoices and client information.
Schedule and book service or sales appointments when clients and prospects call
Dispatch, manage and allocate resources to meet the expectations of our clients
Handle multiple tasks, and set priorities independently
Admin Assistant/CustomerService Representative's Responsibilities/Duties/Functions/Tasks
Answer the phone quickly and professionally
Call customers to confirm maintenance appointments and schedule as necessary
Perform service dispatch, and coordinate scheduling
Debrief technician at end of call and record key information into client's computer record
Issue P.O.s and/or order parts and materials for truck restock and Non-Stock items
Sell new service agreements and renew existing service agreements
Grow, monitor and maintain the maintenance programs; update changes in ownership, add new install job information and review reasons for non-renewals
Receive, record and maintain sales lead information and set appointments as necessary
Communicate clearly, precisely, and in a friendly manner
Take and deliver messages as appropriate
Ensure messages are received and follow up is appropriate
Ensure the accurate capture, data entry and maintenance of customer and business information into Company's accounting program
Input Service work order details
Record customer payments
Record Vendor invoices
Provide vendor invoice to General Manager/Owner for approval for payment
Work closely with the service, IAQ and sales departments, while recognizing and identifying possible sales opportunities that will facilitate appropriate follow up
Be familiar with our company, products, and services so many questions can be answered without consulting others
Alert managers quickly to significant customer issues, serving as a champion of the customers to our company
Win the confidence of new clients when they call for service or repairs
Schedule the client appointment and assign/match qualified staff to perform the work
Increase revenue from established customers, and generate additional revenue from new customers by using proper sales techniques, problem solving skills and account management
Follow-up on all leads, proposal, and potential sales until closed or lost
Track lost sales
Update the Customer Relationship Management (CRM) system for each interaction
Perform customer satisfaction calls after each visit
Ask for referrals, and inform client where and how to make them
Have a good working knowledge of our products and services being offered (This may require additional study and training both on and off site)
Continuously improve knowledge of HVAC work, and how Bailey's Comfort Services operates to benefit the customer
Establish goals and objectives as they relate to the position, along with a plan of action to attain or exceed set goals
Regularly review and monitor progress against goals, and seek assistance as needed
Communicate effectively with associates, superiors, vendors and customers
Possess superior interpersonal skills
Efficiently manage his/her time and schedule
Be computer literate to the extent necessary to fulfill this function and knowledge of Excel and Word is required
Be very familiar with the use of smart phones, email and text messaging
Be capable of understanding client needs, and favorably influencing their decision
Constantly be learning through training from suppliers, trade shows, seminars, independent study, and other employees
Clean, neat and professional appearance.
Other duties as assigned
Check us out, visit our website, Career's Page, and reach out to us.
*We are an Equal Opportunity Employer; all inquiries are kept confidential.
To apply for: Admin Assistant/CustomerService Representative@ Bailey's Comfort Services
Click Below
$25k-32k yearly est. Auto-Apply 60d+ ago
Real Estate Customer Service Agent
Arcan Capital
Bilingual customer service job in Augusta, GA
Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Real Estate CustomerService Agent, you will serve as the primary point of contact for both prospective and current residents, fostering a welcoming and professional community atmosphere. This role is ideal for individuals who are passionate about customerservice, excel at building relationships, and thrive in a dynamic, people-focused environment. If you are seeking an opportunity to contribute to a growing organization while enhancing the resident experience, we encourage you to apply.
About Arcan CapitalFounded in 2016, Arcan Capital is a rapidly growing company specializing in the acquisition and management of apartment properties across the Southeastern United States. With a team of over 100 employees-and plans to expand this year-you will be an integral part of our success, ensuring a seamless leasing experience and contributing to our engaging company culture.
At Arcan Capital, we believe in fostering a collaborative, engaging, and service-driven culture. We are dedicated to providing outstanding living experiences for our residents while supporting the professional growth of our employees.
Job Summary
As a Real Estate CustomerService Agent, you will be the first point of contact for prospective residents and will be responsible for guiding them through the leasing process, from initial inquiry to move-in. You'll handle inquiries, assist with leasing processes, and work closely with on-site teams to ensure smooth day-to-day operations. You will showcase our communities, highlight amenities, and provide exceptional service to both new and existing residents. Your ability to build rapport, communicate effectively, and create a positive first impression will be essential to achieving leasing goals and maintaining strong resident satisfaction.
While experience in property management, leasing, or assistant property management is beneficial, we are primarily looking for strong interpersonal skills, a customer-first mindset, and a passion for helping people. This role is for a soon to be acquired property in Augusta, GA.
Key Responsibilities
Engage with prospective residents by providing property tours, answering inquiries, and promoting community amenities.
Drive occupancy goals by effectively communicating the benefits of Arcan Capital's apartment homes and guiding prospects through the application process.
Assist with leasing operations, including processing applications, conducting background checks, and preparing lease agreements.
Ensure move-in readiness by coordinating apartment inspections and ensuring all necessary preparations are complete.
Provide exceptional customerservice by addressing resident concerns, handling lease renewals, and fostering a welcoming environment.
Manage leasing-related administrative tasks, including maintaining accurate resident records.
Respond promptly to inquiries via phone, email, and in-person interactions, always ensuring a professional and friendly approach.
Maintain knowledge of market trends and competitor properties to effectively position Arcan Capital's communities.
Support community events and resident engagement initiatives to enhance the living experience.
Qualifications & Skills
Customerservice-oriented mindset with a passion for helping people.
Excellent communication, problem-solving, and interpersonal skills.
Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
Detail-oriented with strong organizational and time management skills.
Proficiency in Microsoft Office (Word, Excel, Outlook) a plus.
Team player with a positive, professional attitude and a commitment to excellence.
Willingness to work a flexible schedule, including weekends and holidays, as needed.
Education & Experience (Preferred but Not Required)
Prior experience in customerservice, leasing, hospitality, or administrative support. Ability to handle confidential information with professionalism and discretion.
High school diploma or equivalent required.
Why Join Arcan Capital?
Supportive and people-focused culture-We believe in fostering long-term relationships with our employees and residents.
Opportunities for growth-We invest in our team members and offer career development opportunities.
Competitive compensation & benefits, including medical, dental, vision, two weeks paid vacation, 5 days of PTO/Sick leave, matching 401k program and more!
If you're ready to bring your customerservice expertise and people skills to a dynamic real estate environment, we encourage you to apply today!
$20k-26k yearly est. Auto-Apply 60d+ ago
Captain - Customer Service
Daveandbusters
Bilingual customer service job in Augusta, GA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms.
Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers.
Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies.
Assists with the maintenance and upkeep of the Viewpoint and Midway areas.
Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss.
Checks for restocking of necessary supplies. Brings all areas up to standard.
Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use.
Assists with the set up and break down of special events functions as directed by management.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Assists and directs Guests to Kiosk areas and answer questions as needed.
Ensures that our Guests adhere to house policies as outlined and informs management of any issues.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Assists other Team Members as needed or as business dictates.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in environments with both hot and cold temperatures such as freezers and around cooking equipment.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $13 per hour
Salary Range:
7.25
-
13
We are an equal opportunity employer and participate in E-Verify in states where required.
$7.3-13 hourly Auto-Apply 60d+ ago
Call Center Representative
Augustaent
Bilingual customer service job in Augusta, GA
Apply Description
Opportunity: Full-time, entry level opportunity with a growing medical practice with locations across the CSRA and Statesboro.
Who We Are: For the past 40 years, Augusta ENT PC has been providing a full spectrum of specialty care for people of all ages across the CSRA and Statesboro. With 5 offices, 16 physicians, and a variety of servicesAugusta ENT PC strives to help everyone feel their very best.
Duties (summary): The patient experience begins in our call center. In this role, you will spend the majority of your time on the phone: routing calls to the appropriate team member, scheduling appointments- ensuring accurate patient demographic and insurance information is in the EMR, and serve as a liaison between physician and referring facilities.
Our Ideal Candidate: A friendly individual with excellent communication and customerservice skills, dependable, detail oriented and computer efficient. Ability to multitask and comply with all company policies. Must be trainable and able to work without cellphone in hand.
Skills and Qualifications:
· Outstanding communication skills to converse clearly with patients over the phone
· Computer efficiency, strong data entry, and attention to detail
· Previous customerservice experience
· Ability to work in a team environment
· Punctual and dependable
· Ability to sit at a desk and talk on the phone for an extended period of time
· Must pass a background check and drug screen
Benefits: We offer comprehensive insurance options for full-time employees and their families, 401(k), generous paid time off, and paid holidays.
Schedule: Monday-Friday no weekends or major holidays
The estimated salary that Indeed, Glassdoor, and LinkedIn suggest does not represent Augusta ENT PC's compensation structure.
$23k-31k yearly est. 3d ago
Call Center Representative
116508 Innovation at Work
Bilingual customer service job in Augusta, GA
Job DescriptionDescription:
Essential Duties & Responsibilities (included but not limited to)
The candidate shall possess the ability to operate a switchboard with speed and accuracy. Ability to supervise subordinates. Ability to handle moderately complex clerical duties. Ability to deal effectively with department employees by telephone. Ability to enunciate clearly in a well-modulated voice.
Acts as a full-time operator on a one or multi-position switchboard.
Handles complaints and difficult problems arising out of the operation of the switchboard.
Provides callers with routine non-technical information and refers to other questions to proper persons.
Performs related clerical/typing responsibilities associated with the switchboard.
Operate attendant Intellidesk Console Keyboards, NEC DT300 or DT700 Telephones, Various paging and alarms systems (Symplex Alarm System)
Implements regulations and directives regarding the provision of switchboard services.
Requirements
ANSWER AND PROCESS ALL INCOMING CALLS
The candidate shall answer incoming calls politely, efficiently and in a friendly manner, even during heavy workload and crises periods. Calls shall be answered in priority order.
Incoming calls shall be routed appropriately throughout the facility.
The candidate shall receive collect calls, only if authorized and obtain and record time and charges.
The candidate is responsible for immediate, professional responses to and recording the following: emergency alarms, codes, bomb threats, fires, and disasters. They shall also be required to receive and transmit over two-way radios.
The candidate shall follow the instruction if a bomb threat is received. Written procedures and formats for this type of reporting are currently established in the telephone office.
Operators are not authorized to place personal calls for employees, visitors or patients. Use of credit cards, collect calls and third-party calls are not permitted. Operators shall be polite and explain to callers when calls cannot be completed as requested. Operators shall be responsible for ensuring that no unauthorized long-distance calls are made through the switchboard. Personal calls while on duty shall be restricted for emergencies only. Information services include using the overhead paging system and Zetron radio paging system to relay messages, announcements and implement various procedures dictated by telecommunication and IT directives which include providing information concerning the health care system to patients and visitors.
The candidate shall utilize the facility radio, overhead paging, pocket paging, and code-paging systems as required.
Emergency Calls and Alarm Systems: Operators may also be required to receive and transmit over two-way radios. Written procedures for response to these emergencies will be provided by the client. Operators shall make announcements on the public address system. A scripted procedure will be provided for emergency paging and guidelines for announcements on the public address system. All announcements must be made in a clear, efficient and polite manner, and as quickly as possible.
The candidate shall assist in placing various types of outgoing calls and coordinating and patching through one or more stations when necessary.
Assist facility staff and patients, when necessary, in placing calls. Calls shall include but are not limited to, commercial and Federal Telecommunication Systems (FTS) calls.
Politely, efficiently and in a friendly manner explain to users why calls cannot be completed as requested, if and when a situation of this type arises.
The candidate shall maintain a log of all telephone equipment malfunctions and/or complaints regarding telephone service.
Upon request of callers, verify telephone equipment malfunctions and report them to Information Resources Management Service (IRMS).
The candidate shall become familiar with the functions of the different services within the facility. With this knowledge, determine the area within the campus when the caller does not know the telephone extension.
JOB KNOWLEDGE
The candidate shall have an understanding of Federal Telecommunications System (FTS)
A complete understanding of the equipment presently installed: NEC DT300 or DT700 Telephones.
Adequate technical expertise to be able to identify malfunctions and report them to the maintenance unit.
Adequate knowledge of filing systems and procedures. Attention to details to ensure the accuracy of distributed documents/mail to the correct addressees.
Well organized to prioritize the delivery of mail and documents. Attention to details to ensure the thoroughness and accuracy in placing various documents in the appropriate files and organizing them.
Must develop a thorough knowledge of mission organizational structure and sufficient knowledge of specific jobs and individuals to effectively route incoming calls to the proper office.
Requirements:
EDUCATION, TRAINING, AND EXPERIENCE
Completion of Secondary School is required
Prior Work Experience: Six months to one-year Experience as a telephone operator/switchboard position and some exposure to the technical aspects of telephony to include trunking and key systems is required.
BENEFITS
Health benefits (Health Insurance Services)
Vacation and Holiday
Workers' compensation
$23k-31k yearly est. 21d ago
Customer Service Representative
Classic Collision 4.2
Bilingual customer service job in Augusta, GA
Classic Collision is now hiring a CustomerService Representative. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve.
Classic Collision offers competitive pay, benefits, and career advancement opportunities.
Please come and join our team!
Why Choose Classic Collision?
* Paid Weekly
* Continuous Training
* Supportive Team Culture
* Company match 401K
* Medical/Dental/Vision
* Paid Time Off - 6 Paid Holiday
* Rewarding Work
CustomerService Representative (CSR) serves as the first impression of Classic Collision's customer experience.
Responsibilities
* Explain and educate customers on repair process on a high level, including insurance claim information and processes.
* Maintain a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes.
* Coordinate Rental Car /Tow companies to provide one-stop service to all customers.
* Ensure all vehicles are delivered to customers by the assigned service advisor and if not available, by designated backup teammate.
* May assist in customer communication throughout the repair process.
* Monitor DRP assignments, estimate/repair appointments and capture rates of assignments.
* Follow up on all DRP assignments present and past to maintain sales for the center.
* Maintain DRP logbooks and Enterprise ARMS daily.
* Secure proper payments
* Assist with reconciling invoices to payables report daily and monthly (as applicable)
* Ensure all customer comfort items are always fresh and available for customers as well as maintaining the customer waiting area.
* Perform other administrative tasks and duties as required to successfully meet the needs of the business.
* Other duties as assigned.
Qualifications
* Must be at least 18 years of age.
* Previous experience in customerservice, sales, or other related fields is preferred.
* Must have a valid driver's license and be eligible for coverage under company insurance policy.
* Effective communication (written and verbal) and interpersonal skills are required.
* Organization and multi-tasking skills, good time management, and the ability to adapt easily to fast-paced environment.
Behaviors/Competencies
Integrity-Respect and accountability at every level and every interaction
CustomerService-Provide the highest level of customerservice while building customer satisfaction and retention
Innovation-Develops and displays innovative approaches and ideas to our business
Teamwork-Contributes to building a positive team spirit and supports everyone's efforts to succeed
Physical & Environmental
While performing the duties of this job, the employee is regularly required to use hands, and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
Classic Collision is an Equal Opportunity Employer:
As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws.
Reasonable Accommodations:
Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or submit an online application, please e-mail or call ************. This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online.
This job description is not a complete statement of all duties and responsibilities comprising the position.
$23k-30k yearly est. 15d ago
Customer Service Representative - Augusta, GA
Kedia Corporation
Bilingual customer service job in Augusta, GA
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$25k-33k yearly est. 3d ago
CUSTOMER SERVICE REPRESENTATIVE
Sunset Finance
Bilingual customer service job in Augusta, GA
Job Description
The CSR plays a very important part in the operation of a consumer finance office. The duties of a CSR are to wait on the customers, take applications, investigate credit, take payments, refinance loans, help with the delinquent work, send out advertising letters, and complete other duties. This person must fill out correctly most of the office forms and reports, as well as maintain current the master cash drawer, bank deposits, and related daily transactions.
.
DUTIES & ESSENTIAL JOB FUNCTIONS
Working directly under the supervision of the branch manager, the CustomerService Representative:
Solicit loans on the telephone and at the counter.
Must answer the telephone, post customer payments, input new and refinance loans into the loan software system, process loan applications and prepare refinance and delinquency mail. Answers the telephone.
Other duties include: opening mail and distributing, posting counter payments, and giving customer credit experience to inquiring creditors and credit bureau.
Completes loan documents and closes current refinance loans.
Prepares daily deposits of cash and checks.
Maintains and balances correct amount and denominations of money in cash drawers daily.
Maintains loan standard report daily.
Telephones past due customers
QUALIFICATIONS
Previous experience in customerservice, collections, or the finance industry a plus. The CSR must have knowledge of computer skills.
REQUIRED
A high school diploma or equivalence is required.
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is primarily sedentary in nature, no special demands are required.
$25k-33k yearly est. 9d ago
Customer Service Rep(08871) - 315 South Belair Rd
Domino's Franchise
Bilingual customer service job in Martinez, GA
We are K&K Family Ventures (a locally owned Franchise of Domino's) and we strive to treat all of our team like family. Our goal is to get to know each team member and help you accomplish your goals whether it is a career with us or just earning some extra cash!
Job Description
Toss some dough, bring home the bacon!!
We are searching for qualified customerservice representatives with personality and people skills. We are growing so fast it is hard to keep up, and that means Domino's Pizza has lots of ways for you to grow (if that's what you want), perhaps to management or even beyond. Whether it is your hobby, main-gig, or supplemental job, drop us a line. We are bound to have just the thing for you.
Qualifications
JOB REQUIREMENTS
You must be 16 years of age or older.
All candidates 18 and over must pass a Background check.
General job duties for all store team members.
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility daily.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately with speed.
Ability to enter orders using a computer keyboard or touch screen.
Must be able to lift up to 50 pounds
Occasional crouching, squatting, bending, or stairs while performing job tasks
Must maintain clean and proper uniform per Domino's standards
Additional Information
All your information will be kept confidential according to EEO guidelines.
This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. (“Domino's Corporate”). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.
$25k-33k yearly est. 9d ago
Customer Service Coordinator
Aiken County, Sc 4.3
Bilingual customer service job in Aiken, SC
This position provides customerservice support to citizens and employees of the County. This includes directions, information on the building, creating and selling GIS maps, scheduling conference rooms for use, answering the central phone line, and various other administrative duties.
Examples of Duties
Greeting Visitors - This position is located near the main entrance of the building and as such, is the place where visitors go to ask for information and directions. This may involve directing them to the County website and demonstrating how to navigate the site. In order to do this, the incumbent needs a solid working knowledge of the functions of every department.
Managing the main telephone line for the County - The incumbent is responsible for answering the main number during the business day and providing whatever information the caller needs.
GIS Maps - When visitors are seeking a GIS map, the incumbent will provide what the person needs, and when applicable, will sell the map to the citizen. This may involve handling cash; credit cards or checks in the transaction.
Administrative Services - When time permits, the CustomerServices Coordinator may perform a variety of support functions for employees, such as scheduling the conference rooms in the building, Xeroxing, notarizing documents, and providing key cards for the cafeteria and conference rooms. This position is also responsible for obtaining a phone vendor when an employee is having phone difficulties. From time to time, the incumbent may support the audio-visual team in providing appropriate set-up of conference rooms when booked.
The challenge for this position is dealing with irate citizens. Remaining cordial and calm is critical, since this is the "face" of the County to many visitors in the building.
Most often, the work of this role is self-determined, however, from there are occasional special requests outside of the normal routine that require approval.
This job has specific physical requirements such as lifting, driving, ability to travel, etc.
Typical Qualifications
Minimum Level of Job-Related Education: High School diploma or equivalent.
Minimum Amount of Job-Related Experience: 1 year
Minimum Level of Required Qualifications, Licenses, Certificates, Registrations, or any Relevant Knowledge, Job Skill or Equivalent Experience: None
$25k-30k yearly est. 31d ago
Mobile Crane Service Specialist
Manitowoc Cranes
Bilingual customer service job in Aiken, SC
Job DescriptionMobile Crane Service Specialist
Picture your morning: a customer's Grove RT needs immediate attention. You roll up, assess hydraulic performance, parse the electrical schematics, and zero in on the fault. By afternoon, you've completed a thorough inspection, documented your work in detail, and left the equipment operating safely and smoothly. That's a day in the life at MGX Equipment Services.
What You'll Tackle
Inspect, diagnose, repair, and maintain a range of crane equipment-mobile hydraulic, lattice boom, and boom trucks.
Work independently in the field, managing tasks without direct supervision while delivering top-tier customerservice.
Perform comprehensive annual inspections with precision and accuracy.
Complete work reports, time sheets, hour summaries, and expense documentation thoroughly and on time.
Take on additional assignments as business needs evolve.
This role reports to the Service Manager.
Where We're Hiring
We have multiple opportunities across the U.S., including:
Baltimore, MD
Norfolk, VA
Nashville, TN
Baton Rouge, LA
Belle Chasse, LA
Winston-Salem, NC
Aiken, SC
Denver, CO
Dallas, TX
Houston, TX
Phoenix, AZ
Salt Lake City, UT
Billings, MT
What You Bring
High School Diploma or GED preferred.
At least 1 year as a crane mechanic/technician preferred.
Hands-on experience with Grove RT & TMS, Grove GMK (European), Manitowoc EPIC and/or traditional cranes, and National boom trucks preferred.
Ability to read and interpret electrical and hydraulic schematics.
Willingness to travel up to 50% for field work and training.
Strong communication and customerservice mindset.
Valid driver's license with a satisfactory driving record.
Basic computer proficiency preferred.
Health & Safety Commitment
Perform all tasks with a safety-first approach.
Use required PPE per company policy based on the task.
Follow all site-specific and company-wide safety procedures.
Engage in safety training and demonstrate competency.
Raise or correct safety concerns, unsafe acts, or improvement ideas.
Your Work Environment
Typical schedule is full-time, generally 7:00 am-4:00 pm; overtime and weekends may arise based on workload.
Field conditions can include extreme temperatures, weather exposure, dust, dirt, fumes, smoke, strong odors, and loud noise.
Frequent lifting or moving of up to 40 lbs.
Visual capabilities needed include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus.
Earnings, Training & Incentives
Hourly pay range: $25.00-$45.00 for non-bargaining employees, depending on skills and qualifications. Paid bi-weekly on a 14-day pay period beginning Monday and ending Sunday.
$4,500 sign-on bonus paid after 90 days of continuous service.
Tool Reimbursement Program up to $1,500 per calendar year.
Relocation assistance may be available to qualified candidates.
A customized training plan and defined career path provided within your first week, outlining advancement opportunities.
Benefits That Start Day One
Comprehensive benefits and 401(k) beginning your first day.
Continuing education, training opportunities, and tuition reimbursement for those who qualify.
Vacation and holiday pay.
Paid parental leave.
Team-building events, engagement activities, and community involvement.
Scholarship program.
And much more.
Legal Notice WORKING CONDITIONS:
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$26k-46k yearly est. 3d ago
CUSTOMER RELATIONS SPECIALIST / HVAC
Busby's Heating and Air Conditioning
Bilingual customer service job in Augusta, GA
Job DescriptionWHO WE ARE Busbys is a place where you will be appreciated by your team and customers, where your work has a direct effect on your personal success and the success of the company. WHY CHOOSE BUSBYS
Base - $15-$17/hr based on experience.
Flexible work schedule
Medical insurance (company pays 60% for individuals, families, and spouse/domestic partnerships)
Optional vision, dental and supplemental insurance
Employee relief fund
Life Insurance
Retirement 401K
Immediate accrual of PTO (Accrues from Day One, 48 hours per year for 05 years of service, 96 hours per year after 5 years)
8 paid holidays per year
Sick Pay: 40 hours annuallyget paid to take care of yourself or a loved one
Bereavement Leave: Worry-free time off when you need it most
Opportunities for advancement
Dave Ramseys SmartDollar financial wellness program
Continuing education
Incentive contests
Active in community
Dream team (office) dedicated to your success
Complimentary Sams Club membership
Free Comfort Club maintenance membership
Employee events, appreciation days, and more
JOB DUTIES
Youll answer inbound calls and place outbound calls to convert existing & prospective customers into confirmed service, maintenance, and sales appointments. Our call center is open Monday-Saturday. Our agents work a Monday through Friday, 10AM-7PM schedule that includes rotation of Saturday (8AM-7PM) coverage.
VIDEO LEARN MORE
Learn what its like to work at Busbys ***********************
How much does a bilingual customer service earn in Augusta, GA?
The average bilingual customer service in Augusta, GA earns between $22,000 and $36,000 annually. This compares to the national average bilingual customer service range of $26,000 to $39,000.
Average bilingual customer service salary in Augusta, GA